Viking Refrigeration Reviews

We went shopping for a refrigerator and Viking was highly recommended. It also had good reviews. The quality’s fine and I like the amount of space it has. I'd recommend it overall.

We worked with a design studio on a kitchen project and Viking came recommended. We had purchased multiple products from them. We wanted to stay consistent with a line. And so, we bought an oven, a cooktop, a dishwasher, and a refrigerator. So far, the refrigerator's quality is all right. However, the ice falls out sometimes behind the bottom shelf in the freezer. Other than that, I enjoy the style of it.

When the refrigerator drawer was delivered, I looked at it and saw that the crisper drawer was broken. I immediately called the appliance store where I bought it. That was Payne Appliances and I had a very good experience with them. I was told that I needed to deal with Viking's warranty department and they gave me the number for that. When I called Viking, they said they would mail the drawer but I haven’t gotten it yet. They didn’t say how long it would take but it’s been over a month so it should've been enough time. Nonetheless, Viking has a reputation of good quality. I haven't used the appliances yet but I really liked the way they look. I also like that the cooktop had a higher and a lower BTU.

I got my Viking package at Best Buy when they had a "Buy three things and get one for free" promo. I got an oven, a cooktop, refrigerator and a dishwasher. The French-Door oven is the best I've ever had. It's unbeatable and the ease of use is incredible. The stove top and the refrigerator are also fabulous. The refrigeration is perfect. I'm very picky about ice makers but the one I have is great. It makes sufficient amount of ice and the ice is hard and lasts forever. But I can't stand the dishwasher and I want to upgrade it. It's a piece of garbage and I can't believe Viking would even put their name on it. It's been a huge disappointment, phasing me out of plastic. I called an issue on the dishwasher and the reps were very helpful. Apart from that, the refrigerator, the oven and the cooktop are great and I love them.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

We remodeled our apartment a few years ago with a new kitchen. I wanted to use all American made appliances and purchased Viking products to include: Oven, stove top, microwave and refrigerator. I have had issues with all the appliances and most have been resolved but my refrigerator ice maker remains unrepairable. The refrigerator is no longer under warranty but I have tried for years to have the ice maker repaired at different times. It will work for a very short duration and then will build up ice and the whole refrigerator needs to be defrosted and a part needs to be replaced. Here are some of my out of pocket costs: 5/7/18 $89.95, 2/6/18 $142.70, 11/8/16 $256.00, 10/26/16 $59.95.

Viking came with the house we have now and it has been all right. I like the water dispenser, but most recently, it’s been leaking on our furniture area, so we have water on the ground and it’s not really good.

We bought brand new Viking appliances for our kitchen when we moved into our new house. And our experience with the Viking dealer was not too great. They weren’t too knowledgeable or overly friendly. They were just okay. We chose the Viking refrigerator for the price but the quality is poor. The ice maker didn’t work correctly and it makes a strange noise. In fact, we’ve had trouble with all the Viking appliances that we’ve had.

My wife and I just replaced our Viking side by side with a Sub Zero side by side. Boy what a difference. During the warranty period the service tech was out to our house about once per month. The Ice Maker didn't work in that it dripped water into the ice tray and formed long hanging icicles which made it almost impossible to open the ice drawer. The screw mechanism that forced the ice into the ice crusher would fail on a regular basis so we could never use our machine for crushed ice. The rubber seals on the doors began cracking early on preventing a tight door closure.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.

Viking Refrigerator is a higher end product. It’s a good appliance. There was a slight beneficial discount for the Viking at the time we purchased it even though it was more money than some other appliances. I haven’t had a problem with it other than a drawer breaking, and they sent us a replacement. I called Viking and they said to make sure the appliances are registered. So, they registered, and once they were registered, they were gonna send somebody out. I couldn’t believe they were gonna do that. When they realized it was just a drawer, they just sent the drawer. The process was easy. I like all the features of the refrigerator. One feature is kinda interesting. They made it so you can put a full-sized pizza on the bottom of it, which is pretty cool because you always have a problem with the box of the pizza. Also, the dealer, Pacific Appliances at Best Buy was great.

I used to have a KitchenAid but it didn’t work out as we wanted and when I went to the store, the guys recommended Viking. The fridge is really great. It works well and it is what we were expecting. The size fits perfectly too. It's what we needed. On top of that, the way the shelves are made works a lot better than the other one that we used to have. The wife’s happy so I’m happy.

I wanted a matching kitchen and since I wanted a Viking Range, I wanted everything else Viking. It was bought for a house that is currently being built and the refrigerator is basic as far as features go. I just have to keep my food cold and so far, the quality seems great. Also, the people that I bought it from were awesome. I’d recommend it.

A friend of ours recommended Viking Refrigerators and my husband looked at everything online and read the reviews. We purchased everything online and it went well. Everything was like how they told us. Plus, everything was here on time. The refrigerator had a lot of space, which was the one thing I was looking for. Plus, the separations are perfect. I’m really happy with what I got.

I had seen some Viking refrigerators in friends’ houses and I like the aesthetic. I got my own Viking refrigerator and we got it from Abt in Chicago. While we had a run-in with Abt towards the end in regards to how they went about declaring undeclared costs, it has nothing to do with Viking. Still, the refrigerator is expensive so it better be good quality. My favorite feature is its capacity. We have a small issue with the icemaker but Viking had been quite responsive in getting somebody out to repair it. Overall, the Viking refrigerator has been great.

I had a Viking range that lasted for 18 years, which was great. When we replaced all our appliances, we stayed with the whole Viking line, ‘cause we got a discount. They included the refrigerator if you bought the range. However, when they plugged the refrigerator that they installed, it didn’t work. It didn’t even come on. Then we got into a little argument with the guy and told him that they gotta take the refrigerator out if it doesn’t work because P.C. Richard, where we bought it, said that they should not leave it there. But they made good and they came back the next day with another refrigerator.

I already had a Viking oven so I wanted the appliances to match. I like the way the refrigerator looks and so far, the quality is good. The people I dealt with in sales didn’t have all the information I needed but they were fine. It was just because I had researched it and I knew a lot more about the fridge than they did. That aside, I would advise others to make sure their measurements are right when looking into Viking refrigerators.

We bought a home and we could afford to remodel. We did our due diligence and shopped around. We went to some higher-end appliance stores and at the end of the day, we thought that the Viking refrigerator would fit our budget. We liked it and Viking had a reputation. We had a couple of hurdles that we had to clear to get everything delivered. But Viking was really great. The dealer was an online outfit but they were responsive. We got our stuff and it was good. The quality of the refrigerator is really good too. We like how it works and how it performs. We're happy customers.

We wanted to redo our kitchen and we’ve known Viking for years. My husband wanted them and Viking was the only one who had the French Oven Doors which I wanted. I have used the oven, the refrigerator, the microwave and the ice maker. Our other refrigerator was so deep that you were constantly digging for stuff. The Viking ref is less deep, tall and I can see what’s there when I open the door. We bought it in Best Buy since we live in Hawaii and we were very limited on where we could go for certain things. It did not go well because it took us four hours to order when we already had all the model numbers. They worked with us but it wasn’t a pleasant experience. Nevertheless, we've been really pleased with what we've got and we’re happy.

We moved in our brand-new house in November around Thanksgiving and the Viking refrigerator was in it. I've never had it working since Day One. In less than a year, I have lost everything twice in there. The ice and water dispenser have not worked and part of the problem was there was no local repairman. I went online and found the only authorized repairman in the state but he happened to be two hours away. I talked to him and he was nice enough but he was gonna charge an arm and a leg to come up here. He tried to talk me through it and gave me some instructions. It got better at least but it has been infuriating and I don’t know how to get it resolved other than to get the guy from Laurel to come and see about it.

When we moved into this house, it already had Viking appliances in it and nothing else would fit. The lady who lived in this house before told me not to get Viking products, but we had to go with Viking and we were stuck with them because of the way that the house was designed. With Viking per se, there has been no problem with the quality of their products and the way that we've been treated, but our experience with the distributor has not been good. Our experience with the whole process of getting the specific appliances that we needed and getting them installed has been anything but good.

We got the dishwasher, the microwave, the fridge, the stove, and the stove top from Viking. We got it all, so it all matches and we liked all the appliances. We checked all the warranties and we also took out an extended warranty on the refrigerator. Viking is making the refrigerators here in the United States, which may help prevent some of the breakdowns that we read online. The dealer was great and he knew the product very well. However, my wife's complaining because the refrigerator doesn't look like it makes enough ice. We had somebody come out there, but I would have to have someone else come out.

The construction manager who helped us through the renovation recommended Viking and I was familiar with the company itself. As a profession, I have dealt with them professionally for hotels and restaurants. I knew the brand and the quality has been very good. However, I have issues with the dishwasher because it takes two hours to do what a normal one does. Also, the keyboard is not customer-friendly. There are a lot of buttons to push and usually, it takes a while for it to get to the program it needs to be washed. On the other hand, I love the refrigerator, oven and microwave. I wish the ice maker is larger but everything I have is good and I just have to master using the dish machine. The Viking dealer did a great job. They walked me through, helped me to get a credit line and delivered when they said they were gonna do it, so I was very pleased with them I appreciate everything Viking has done and I will recommend them to friends.

My house already had a couple of other Viking things. I was matching them, and I purchased a Viking refrigerator. I love it. Viking is known for the ovens, which are stainless steel and really sturdy. It can take a beating whereas I gotta be a little more careful with the fridge. I have three kids and if you have a kid, they should come with a handy man. These kids slam up around and they pull on doors too hard, and break stuff left and right. Stuff should really take a beating and be able to take a beating. We got the fridge four years ago. So it's a good product.

We like the quality and commercial grade of Viking products. Recently we had some of their products installed. Their sales associate was phenomenal and communicated with us. However, the delivery was a little scary. I don't think they were really prepared or maybe they were not that experienced. The process seemed like trial-and-error more instead of them acting like they have done things before. Still, we've felt that what we got is well built. Currently, we have a problem with a door and a drawer which are issues right from delivery that haven't been resolved. Nevertheless, I'm sure they will be.

It was fantastic when my husband and I went over to the showroom. We looked at a bunch of different options and picked a Viking refrigerator. It is a counter-depth but it actually seems bigger inside than we thought it was going to. It’s great and we love it.

We bought a new house and Viking appliances came with it. One of those appliances was a refrigerator and I've found that the layout and functioning bit of it has been fine. It's of good quality and it has nice hardy doors. However, I have two issues with the freezer that will make me not wanna buy that product again. First, when I open up the door at the bottom where the ice maker slides out, the whole drawer comes out with it because of the magnets at the front. If the icebox is full, the little metal arm thing that comes down knocks all the ice off. Ice goes all over the floor and the back of the freezer and that's a major pain. We have hardwood floors and so when the ice falls on it, we can't feel like we can just leave it.

I like the reputation of Viking. I purchased a refrigerator-freezer from them but then it came without the leveling package at the bottom. Furthermore, it doesn't make ice and it makes a weird “boing” noise when I open the freezer door. Also, the door on the freezer got scratched when the men came to put my cabinets in. That’s being replaced under the 90-day cosmetic warranty. But in the meantime, I asked them to put the grill on the front of the refrigerator down at the bottom. However, the guy who was installing the cabinet said that he couldn't because my leveling package isn't there. Their techs are coming out to put it in, and that’s gonna be quite an ordeal ‘cause it’s gonna take three men to stand it on its side and put it the leveling package. Also, I'm not happy with this issue because I’m gonna have to sign a waiver telling them I won’t sue them if my floor gets damaged.

When selecting our refrigerator, we went on Viking's reputation. Also, my husband's in interior design and that was also part of the reason why we chose Viking as opposed to a GE product, which we have at another house. However, we are a little disappointed with Viking. We’ve had the refrigerator for less than a year and all this stuff started happening right around a month’s time. We were having problems with the ice maker and when I called Viking repair service, they put in a service call. Somebody came out but didn’t really do anything other than change the ice maker. He said that it should be working within 24 hours but it still is not. They came for a second service call after that.

We liked the looks of our Viking refrigerator. The exterior is very nice. The drawers are cheap for the overall quality of built. But other than that, we’re satisfied. We bought our Viking at a place we know and we had a very nice experience.

I prefer Viking and I love the way it is. It’s tall and I love the LED lights. At this moment though, there’s a sound like something is hitting on top of it. It sounds really weird and it drives me crazy at night because it’s really loud. I wanted someone to help me fix it but I’m unable to find someone. I called Viking and they can’t help me. They said that if I have a warranty with the dealer, Best Buy, I would be able to get that warranty with them instead of Viking. I got the factory warranty and I pay for an extra warranty from Best Buy but at the time I asked for the factory warranty, they said that they are unable to help me because the warranty was expired. Other than that, the Viking ref has been working great.

My beautiful Viking refrigerator with freezer on the bottom was not quite three years old when the freezer section starting to build up ice to the point where I could not open the freezer door. Luckily it was still under warranty and the repairman installed a heater probe kit to keep ice from forming. Not quite one year later the problem occurred again. The repairman came and repaired it. Now we are 35 days later and the problem has occurred again. Viking’s solution is to install a new heater kit. That’s a total of three times in 14 months. I asked Viking if they could help with this latest service charge but they said ‘no’ because it is no longer under warranty. I think if people are having this problem repeatedly they should either find a remedy or replace the refrigerators. I think Viking should stick to ranges.

I've always heard that Viking Refrigerators were top-of-the-line. I looked at brands like Samsung but they were kinda new in the market and we preferred going with someone who has been doing it for a while. We have never really gone top-of-the-top but we were doing a remodel. We went to Pacific Sales and it was very good. We started looking at top quality versus the standard ones that they offered and decided we could spend a little more money. The dishwasher was thrown in for free so, that made it a no-brainer. I called in to get everything registered and the gal who answered the phone was great. She helped me because we had to add some zeros to the model number. She was really good because she gave me a heads up when I was doing the refrigerator and hadn’t done the stove. Calling in to get the service was very good too.

I went to a place called Ferguson which is like a home builder showroom and I looked at all the different refrigerators. I liked the interior of Viking the most, and the way it looked and the way that it was organized inside very much. That was the deal that sold it. However, when the refrigerator was delivered, they must have dropped it which caused a series of things to go wrong with it. It was replaced right away and we’ve had the one that we have now for two months. It’s working fantastic. I love the layout and the drawers for the meat, cheese and vegetables. It’s so easy to use and I also like the door where you can put a variety of things.

We absolutely love our new fridge. It's big and we love the layout. The controls work great and all the functions of the fridge are impressive. I highly recommend this fridge to anyone looking for a high-end product for their kitchen.

After spending almost 10k on a "professional" refrigerator, it failed within 2 years. It then took 10 days for a repair technician to come to the house. I have a garage refrigerator that is still working fine after 20 years. Totally unacceptable. Viking is trash.

I find the Viking refrigerator a steal of a deal. The quality of the refrigerator I received is good. I like its overall look, its aesthetics. The product was still under warranty and I tried to have it serviced because I was having an issue with it. It kept freezing up and then it would have to be defrosted. The service guy that they sent out said it was of a bad design and something that those refrigerators were known for. About a year, they had a bunch of them and it took a while to catch all of them. However, everything got fixed. The customer service has been fine too.

I had always wanted a Viking range and so when I started looking at their stove and range, we just renovated our house and we had to get everything new. So we figured we would get the whole bundle from Viking. So far, so good. We bought our Viking refrigerator through a dealer called AJ Madison and our experience was fine. We dealt with it over the phone, and the rep answered a few questions for me over the phone. We’ve only had our Viking refrigerator for about a month but we like it. It works, and it gets my beer cold.

We purchased high end appliances for several years for the different homes and construction projects that we’ve had. And though we haven’t purchased a Viking product before, it was always under consideration. We have a Canadian log home and the people that built it had put those contractor grade appliances in, and we wanted to replace them with high end appliances. We decided to go with Viking Professional. This was the first time we’ve purchased a Viking and they had this thing where I could buy a refrigerator and get a dishwasher. However, if we had to do it over again, I don’t think we would purchase the Viking because it's not as good a quality as the Thermador that we’ve had or the Sub-Zero.

We bought the top-line Viking refrigerator as well as Viking oven and microwave through Best Buy, and Best Buy has been horrible. The communication around the third party that Best Buy uses for installation has all been really poor, and getting my appliances installed was the worst thing ever. First, the built-in $9,000-refrigerator was installed incorrectly. The installers failed to put a kickplate on the bottom of this refrigerator and they probably threw it away. So we had to have someone come out and that took a while. We’re easygoing people and we’re not that tough to deal with. However, I bought that refrigerator in early June and to this day, I don't have the kickplate yet, so that has been frustrating.

We moved into our new house less than 4 years ago. All our appliances were brand new from Viking. We had issues from the very beginning with a dishwasher that did not work, range and now the freezer and refrigerator broke. My husband called for service earlier this week but nobody could come until Wednesday next week. Tonight we had to throw out everything from the freezer and refrigerator. I regret that we bought these expensive Viking appliances. I don’t recommend the Viking products due to high price, poor quality and service.

We moved into our new house less than 4 years ago. All our appliances are from Viking and we have had issues with our range, dishwasher and now our refrigerator and freezer broke. We have to throw away all the food in our freezer and in the refrigerator. My husband called for the service earlier this week and nobody could come out until Wednesday next week. I regret that we installed Viking appliances in our house and will never buy a Viking product again. Way too expensive products and poor quality and service. I strongly advise to choose any other brand but Viking.

I purchased a Viking refrigerator on a scratch and dent auction at a pretty good deal. They did not promise any warranty and I’m in Iowa so there are no resources for people to look at it. The refrigerator performs very well and it keeps everything cold. However, I dislike that it is very difficult to move around as it is 48-inch wide. We installed it ourselves and it was difficult to do it. It was a big process but we are happy now that it is in. Viking is still based in the United States so, there is very much of the hometown feel connection and I’m still working with someone local. Also, they have invested in hiring people and they are paying Americans to do a job. I appreciated that and it makes me feel like I'm coming home when I'm talking to them.

We read a lot of reviews online and researched, and we really like the Viking Refrigerator. Its brand recognition and quality made me choose the brand over their competitors. We ordered the one through Best Buy and when the delivery company damaged our door threshold, Best Buy took care of it. They fixed it and made it right. We found that the refrigerator's compressor was louder than others. Still, it didn’t bother us as it was consistent with the reviews online. We like how our refrigerator is working and I favor its drawer freezer.

I moved into a new house and Viking was part of the appliance package. There was a Viking range and hood but there was no refrigerator, so I got a Viking refrigerator for continuity of the kitchen. The quality of the refrigeration is great and I don’t have any complaints about it. Its lighting is really great. If I nudge the doors though, they dent easily but I’m happy with Viking’s quality.

When I purchased my house, a Viking refrigerator was already installed. The fridge is a built-in so it was like the house was specced for that particular one. It’s very aesthetically pleasing and whenever it works, it’s nice. However, the reliability of the product has been disappointing considering the price tag on Viking appliances. The refrigerator's quality is okay, but I would not purchase one again. It’s not cooling. They said that there was some sort of a heating element that has gone out. It causes the freezer to completely freeze up and stop cooling the refrigerator and the freezer itself. So it stopped making ice. We have to take a hair dryer to defrost the entire inside of the freezer. So that way we can get it to start working again. We haven’t got the part back yet and I don’t know how long it will take.

We bought a house and a Viking refrigerator came with it. It’s pretty and we've been using it for three years now. It was too expensive to have broken twice with two completely different issues whereas other refrigerators have never been broken. So, we were not happy with it. I called Viking but there was not enough repair people from them so I had to wait a week and all my food went bad both times.

When we bought the house, we had a Viking refrigerator, a hood and a dishwasher. When we had to replace the refrigerator, we got another Viking because it would fit in to the space in the cabinetry. We bought it from an outlet store where they receive overstock, stuff that people ordered and didn’t like it or something that had been discontinued. Our new unit is working fine and if that’s the type of refrigeration unit you wanna build in, it's a fine unit. But they're expensive and I would advise others to shop around.

Viking is one of the two companies that had the refrigerator in the size and color that I needed. Their dealer told me about the Viking buy one, get one free deal when I first went in to look at the refrigerator there, but I didn’t buy the refrigerator right then because I was shopping around. But I called back and ordered the refrigerator and they didn’t ask me which other appliance I would like and I assumed that it was like a rebate type of thing where I could choose later so I didn’t ask. Then I found out after I had gotten the refrigerator delivered that they and I had both dropped the ball on that. Other than that, my ref comes in a black enamel color which is very unusual for appliances these days so I didn’t need to replace all my appliances when I replaced my refrigerator and it was the number one thing that I wanted.

We have had Viking for the past 12 years. I chose to buy Viking because I love to cook and I love the way you can cook and the refrigeration and the ovens work. This refrigeration we have has improved a lot from the one that we had before. My favorite thing about it is that the fruits last a little bit longer than a regular refrigerator and that the door works better because it’s make out of solid material. But I’ve been having a lot of trouble taking the stickers out of the inside of the refrigerator. I had tried everything and I still have two and a half stickers that I haven’t been able to take away. Also, it's a little expensive but I will highly recommend Viking.

We chose Viking over Sub-Zero and Thermador because of the look. We bought a pretty cool one. It’s a cobalt blue color and the fridge is fine overall. But the ice maker didn’t work originally. It took somebody to finally come out and fix it. There was an issue with the light in the freezer too. It went off for no reason and then it came back on for no reason. But the dishwasher was really upsetting. It came with the fridge as a free giveaway but it didn’t work.

My experience with the refrigerator purchased from Viking has been a huge disappointment. Since my purchase I have had over 15 service calls on my frig. Although I've contacted Viking to express my frustration, the best I get from their service department---- is well nothing! Since my warranty has expired they no longer care that the product is defective. I wanted to send the service records to show that we have had problems day one but they refused. You would think that an 8,000 dollar refrigerator would have been built better---not the case. I will never buy another Viking product!

The freezer part on our Viking was working fine but the refrigerator part has got a sensor that is not working and we’re having our third service call on it today. We’ve only lived in this house for a month. Viking’s customer service has been okay but they are in Mississippi and it is another one of these 30-minute phone calls. The service people are actually not Viking employees. They are a contracted company and they have been very good. They diagnosed it the first time, had to order a part, put it in and it is still doing it, so they are coming back today to see if they can fix it. I got the impression from the service people that there was a known problem with this fridge because when they called, they said that their tech support people knew what it was right off the bat. So Viking might have a problem they need to fix. Viking is suboptimal.

We have two Viking Refrigerators. We’ve had a lot of problems with them including leaking and a broken heater, and so we've had a lot of repairs. It was difficult to find someone who would service a Viking Refrigerator. But when we finally did, it was fairly smooth, although we needed someone to come back out because the fridge wasn’t fully fixed. Other than that, the refrigerators look nice and the layout is great. Also when they’re working, they work very well.

If you value your money and your sanity do not waste them on Viking appliances. If I had the chance to redo my kitchen remodel I would NOT buy these expensive overrated appliances from Viking and just stick with KitchenAid and Whirlpool which is what I had before. They may not have the flashy name that Viking has but they are more reliable and easier to use. The super expensive oven doesn't even have a clock or a timer!! The ice maker in the refrigerator has already broken after only 2 years and the dishwasher will open after it starts running spraying water everywhere.

We had a Viking refrigerator for 15 years and it was built-in. It was good until it conked out. We had to go with the same refrigerator because we happen to have certain size constrictions. I called Viking because we needed a specific size and I was checking on all the measurements on the 48-inch. The gal told me that it should all work out as far as the fit because we didn't want it to get here and not have it fit in its space. I also asked about the pricing so that I knew I wasn't going to be ripped off. The new refrigerator is updated and it seems to have a better seal. There's also supposed to be a thing inside where we never have to clean it. I'd like my refrigerator to last longer than 15 years because it's expensive. That's like 1,000 a year when you add it up and I don't wanna have to pay that for a refrigerator. They said that the new one supposedly is gonna be lasting longer. I'm hoping that's true and so far, it seems to be fine.

I was deciding on getting either a Sub-Zero or a Viking refrigerator. But I wanted to get a Viking range so I stuck with Viking all around. Somebody who was an appliance specialist that I had worked with in the past arranged the purchase for me then I had it installed. Unfortunately, the hose underneath it connected to the solenoid leaked and I had some kind of serious floor damage on my wood floor. I left a fan on for three weeks and it finally started to come down a little bit, but I still have something wavy on it. It was quite disappointing because you spend so much money on something like that and you expect it to be perfect. But when I told Viking that I needed someone urgently because the refrigerator was leaking, they sent somebody immediately and that guy got out there that same day which was great. So overall, my experience with Viking was very good and hopefully, the refrigerator will live up to its reputation.

Viking 36" Bottom Freezer Refrigerator - Do Not Buy!!! My refrigerator was installed 5 weeks ago and for the past 3 weeks the control panel will go blank and it stops cooling in freezer and refrigerator. Randomly starts cooling again then same thing happens. Called Viking who referred to their Orange county repair service which took a week to get out and be told it didn't have a dedicated fuse. Well we had our electrician come right out and yes the refrigerator does have a dedicated fuse drawing the proper amps. Called Viking service company and sent pictures of electricians readings and was told they would speak to Viking. Didn't hear back, another phone call and girl I sent pics to is gone until Monday... Viking is closed and I still have a non-working refrigerator. Horrible service, horrible product.

I've had a Viking before in my old house but I've had this new fridge for three weeks and so far, I've had nothing but problems with it. Everything I put in it, either in the vegetables part or the upper part, is freezing. Everything in the back is freezing. Even though it is cheaper than what I had before, no one will wanna spend $5,000 on a fridge and have problems the very first day it gets there. It doesn’t make sense to have that. And when I called in, the customer service gentleman that I talked to was not nice at all. Then I've had to wait three weeks to get them to fix it. The technician is coming out tomorrow though and the company Viking used was really friendly. It was nice. But it doesn’t feel good to spend $5,000 and find yourself with problems and trying to figure out to fix something. It’s a little disappointing.

We sent back a previous refrigerator to Viking as the water dispenser wasn't working. The ice maker was working initially but it stopped working as well. A technician came first to evaluate the refrigerator and said he needed to replace some parts. It took weeks for him to get the parts and he finally came back saying that the refrigerator needed to be replaced. It took a while to get the issues resolved and we had to take time off of work to do that. The coordination was a little frustrating, but the process of getting their product replaced went smoothly. The guys who delivered the new refrigerator and helped set it up were great. However, it doesn't have a water dispenser and I wished that Viking had told us that because I spent money buying the charcoal filtration and I don't know what to do with it now. Other than that, their overall service was good. The installation of the refrigerator went fine and the ice maker is working okay.

$3250 self-defrosting refrigerator works like a $100 cooler!!! - From day one I have been having trouble with moisture in the fresh foods, vegetables soaking wet with humidity control on low, having to wipe condensation off everything including shelves etc., water on top of gasket on freezer drawer. Still waiting for repair service (two months). Viking will not replace nor refund without Lakeview Service diagnosis which sucks. NO ONE KNOWS THE PROBLEM OR SEEMS TO CARE!!!

My Viking refrigerator was already in my unit as part of the purchase plan, and it does its job for the most part. Viking has been in business for a decade and I'm happy with my experience with them overall.

Purchasing the Viking refrigerator was good and the dealer gave me a good price. The dealer was top-notch. I like that the fridge makes a lot of ice. I'd recommend Viking.

I’ve owned Viking Refrigerators for a while. I've had my old one for 20 years and I bought a new one due to its brand and reliability. I also like its look. I've had my new one for about three months. But the quality becomes questionable after 10 or 15 years and it becomes very expensive to maintain. Also, the issue with the two I have right now is that with the way they are designed, regardless of the temperature, everything freezes over in the top shelf. Everything gets slushy, especially beverages. It almost makes the top shelf unusable and I have to move all beverages to the bottom. I can only store limited stuff up there, otherwise, it’s gonna freeze over. They should at least have a cover on there. Also, they should extend the warranty.

We have a couple of Viking appliances and the stove works great. However, the refrigerator keeps beeping the alarm. We’ve had it serviced and the techs told us that they fixed it. They tested it and got the temperature and it still alarms. Despite that, Viking has great appliances.

When we bought the house, the owner bought all Viking appliances but have never used it. When we came here in the house, everything was brand new. We have the Viking refrigerator for three years now and it is a good quality appliance. But I was surprised that within those years, there was some water leaking from the freezer and then the refrigerator was broken. But the Viking team was very helpful and someone came here and fixed it. Other than we have to have the service, its door has more spaces compared to other refrigerators and they have a bunch of options. And we can also cool fast with it.

We've had a Viking over here for quite some time so we've investigated what else they had to offer. The refrigerator has been a little monstrous to haul and get in the wall. But so far, so good. We definitely like it. We like how it lights up so you can see everything. It's a counter-depth. We've never had a counter-depth before so it's smaller and lose things in the back. But it is tall.

My house builder purchased a Viking refrigerator and the quality of it is good. It works like a normal refrigerator and I also like how it looks. Overall I'd recommend it.

We wanted a built-in refrigerator and something that would be good quality. We were gonna go with Jenn-Air but we heard that the compressors on the Vikings were better. We were also looking at Sub-Zero but we heard that there was a lot of maintenance that needed to be done every year for their compressors. The people that we talked to said that Viking didn’t have that sort of maintenance requirement and we heard that Viking was really good. So, we went with them. We were also looking for something that was fairly wide and the one that we got from Viking was a pretty big unit. We have it for a while now and our experience has been good. Its quality is okay although some things get really frozen at the top of the refrigerator. There was also a squeak in the door, and people came out and fixed it. After that, we haven't heard as much squeaking as before and the refrigerator has been doing all right.

I saw a Viking refrigerator at Colder's Appliance Store and bought it. It was significantly discounted because it was a floor model. It's a side-by-side fridge and the two doors don't align perfectly. It's something you can see and it stands out a little bit. And there's no easy way to adjust in and out and get things in perfect plane. I would have preferred French doors because I could have gotten a full sheet tray in the refrigerator. Whereas with the side-by-side, I can't. But I wanted the 42-inch and Viking don't make a 42-inch with a single door. But other than that, it has been fine.

We bought our house about 5 years ago and it came with Viking appliances which we were excited about. The fridge worked great for a few years but about 2 years ago it started leaking water all over the floor. Huge pools of water would collect in the bottom of the freezer and freeze over, which prohibited us from closing the freezer door all the way. We had an authorized repairman come twice and they told us it was probably a clogged drain line. We got really tired of stepping into huge piles of water on our floor every few weeks and starting to damage our hardwood floors.

I like my Viking refrigerator. It is a little less steep than my old one but I needed it for my kitchen and it's good quality. I liked that it was the same brand as the Viking Range that I was buying. That was what I wanted with the refrigerator and it was countertop too. And the air filter that is in there is pretty cool. I worked with a guy from Viking quite often for my business and he was great. He was like a friend and my experience had been good.

We wanted to have a nice Viking refrigerator as we thought it would be better than its competitors. I like the idea that when you open the door, it has the temperature and all of those little controls. The first thing we didn’t like about it was that it didn’t have a water dispenser on the inside or the outside but that hasn’t proven to be a big problem. Another issue is that when the ice falls into the bin, it’s pretty loud. My wife has more issues with it. One time there was some kind of leak and all the ice melted together.

I like the capacity and the layout of our refrigerator but I don’t like that I can’t put a jug of milk on the door. It only holds shallow bottles. I have to put the jug of milk in the refrigerator and that takes up a lot of space. Furthermore, our refrigerator had three issues and we haven’t been in our home for a year yet. The ice chute door broke, the ice maker is frozen up, and now there’s condensation on the top shelf but they’re trying to figure out what’s wrong with it. Nevertheless, the customer service of Viking was awesome and they’re coming out again to look at it.

The house that we bought had Viking. It’s a huge house that is built in ‘94. So we gutted and renovated it, and I wanted to do Viking throughout the house. The quality is good. But we had a little trouble with one of the poles that pulls those big heavy doors shut and the Viking technician thought that the installers bent the rod when carrying it into the house ‘cause every time they opened the door, it would make a sound. They came out once and he fixed the problem just by taking that part off and taking it out into my driveway and beating it straight. Then he ordered another part and he came about two weeks later and replaced it. And we haven’t had a problem since. We did this through a company called Ferguson in Denver. If there’s a problem with it, my wife usually calls them and they’ll get a hold of Viking.

We've heard about Viking from friends since we moved to the US. The realtors also recommended them and told us that they were good for the reselling of the house. So, we went with Viking for their reputation and we bought a built-in refrigerator from them. We love its looks and the lights on the side, and how spacious and practical it is. A repair has already been done on it because there was a problem with the accumulation of ice in it, but that was dealt with promptly and professionally. So far, everything has been great with Viking.

We have always looked at Viking when shopping around. The quality of their refrigerator is good. Nowadays, I hear some noise coming from the freezer sometimes but overall it looks sleek and elegant.

I needed a refrigerator to replace an old one and fit in my actual receptacle for it. I like the size and the style of my Viking refrigerator. I have a lot of nice storage space. I like the extra bottom that has that shelf. I could put the pizza box on and that's a great addition for my family. I also like the glass iron on the door. I am enjoying Viking's refrigerator. It's working great and I love it. Plus, I had a very good experience with the dealer.

A Viking refrigerator was already installed in our house when we bought it about five years ago. The refrigerator was built-in and custom-made for the area. And then, the freezer is separate from the actual refrigerator so it's got two separate doors. Though very expensive, Viking is a good quality refrigerator. In the last couple of months however, all of a sudden, our refrigerator's cooling was not being controlled by the digital display. It's not working even if we tried to actually increase the cooling. So, the technician came in and put in some gas as a refrigerant. And then, he told us to monitor it for another week and if everything will be fine, it’ll remain fine. If not, there’s apparently a small leak somewhere. And then he also told us what it would take to replace the refrigerator if needed or if the same refrigerator has to be replaced with the parts.

I was all the way around looking at different places and I ended up buying the Viking fridge through the kitchen design place that I used. One thing that was attractive was the breakdown in price when I bought four appliances. I like the quality of the Viking fridge. It does the job well and I like the design. However, when the ice maker is in ice making mode, the arm is down and the drawer is full, then I open the drawer, a whole bunch of ice gets pushed out to the back and on to the floor. When I slide out the drawer, the arm takes some ice cube with it. There's gotta be something that wasn't done quite the way it should be because I always have to put the ice maker arm up when I can see it's getting full. It's not really engineered very well there and I wish that was a little different. But I like the way it looks and the way it feels sturdy when I use it.

I had a Viking refrigerator, gas cook-top and a dishwasher. The old refrigerator was a 48-inch built-in and I had nothing but issues with the bottom hinge. I had to replace the bottom hinge twice because the hinge cracked from the weight of the door. So, I was hesitant to buy another Viking, but I like the new design and it’s a totally different size and model. I got the new one, but it has a design flaw where the drawer was out of alignment and there was no way to make adjustments. They can adjust the doors but not the drawer. They had to ship a new one and I barely took the plastic off because the installer dented one of the doors, so we had to replace the door. Hopefully now, it will be all taken care of. Other than that, when you're looking to get appliances, consider going with Viking.

We purchased a house and the developer installed Viking in so we just bought it. I've seen other friends of mine who have Viking products and were satisfied, so I went with them. I also like the look of their products and it all seems to work well. It looks nice and it fits everything. I like all the little compartments too. I am very happy and it's one of the reasons why I like the house.

We owned a Viking beforehand. However, when we went into their store, we were not going to consider them. But we changed our mind and continued to use the brand because we were convinced by the sales rep that they had done some serious improvements in the product and that we should always consider them. Also, we were impressed by what we saw. The Viking team was excellent as well. They had the patience to work through all my wife’s questions and issues since she was the one that needed to be comfortable that we were making the right decision and that Viking had all the right stuff that she wanted. However, the drawers were supposed to be self-closing, but they don’t close. The repair guy was here for that and for the oven.

My Viking was purchased by the builder as part of the house and it's been okay so far. I'm satisfied overall.

The Viking refrigerator is well-lit and well-designed. The only criticism I have is that when we open up the bottom drawer and let the icebox fill up to the top, as we pull out that drawer that has the icebox, the little metal piece that you flip up and down to turn off or on the icemaker very often grabs a roll of ice cube, shoots them into the back of the refrigerator, and they come flying out underneath the freezer compartment. If I was 30 years old picking up the cubes it wouldn’t bother me as much, but I'm 70 years old and having to lean over and pick up the ice cubes when they fly across the floor is not something I'm enjoying. What we've been doing is once the icebox is filled, we flip the metal bar up and we leave it off until the box is fairly empty and then put it back up again. I don’t think it has to do with a malfunction and that they could fix that without redesigning the refrigerator.

The Viking refrigerator came with my newly built home three months ago, but it's upsetting that the ice maker doesn't work and it has never worked since day one. The technician came out to see what the problem was and they supposedly ordered a new ice maker. Although I registered all of my equipment, I still haven't gotten a replacement for the ice maker and they claimed that it's not gonna be here till the end of August. But it's a brand new appliance and I would like Viking to fix it.

I used Viking previously since they had a good name before and I went with them again. But the quality of the fridge that I purchased from them this time is very bad. It breaks down a lot and the temperature doesn’t work properly in any manner. Also, the space is not very friendly and it's so small inside, even though it's a big fridge. I called Viking and the reps asked me to register my model, and if I had an issue they'd send a service company to fix the fridge. But my refrigerator only has one-year warranty, so that’s really bad because it breaks down so much.

I originally purchased a different brand of refrigerator and I wasn’t happy with it. I needed to have it exchanged and I went with Viking since I got a wine cooler and a stove from them before. My Viking refrigerator is fine and its quality is very good. But its size is a little bit small and there is less space in there with the kind of depth it has. Also, it's freezing at the top part of my refrigerator when I put things up there. The serviceman said he had to order a part and he was supposed to come back and replace it, so I'm waiting. But so far, everything is very good and working out okay now, and I would recommend the refrigerator to people. Although I was not very happy with the sales people when I bought the first refrigerator, I would recommend the store to anybody.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and that's how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

Fridge is leaking water on to the floor after 4 years. Authorized service tech didn't find anything wrong but changed thermostat just in case was the problem. Fridge still leaks. YouTube videos show it is likely a clogged drain line. After taking apart fridge we can see the evaporation tray is completely dry, yet water is leaking on floor. Why didn't tech even check this??? Seems pointless to call tech back since he was so clueless but we don't know how to fix it. Also the shelves broke too easily.

I researched for a long time which refrigerator I was gonna choose, and I ultimately chose Viking ‘cause I liked how it looks. I’ve always known about Viking and so I bought my Viking refrigerator from where we got our plumbing supplies. The people there were great and I always liked them. I like the refrigerator's quality, its size, lighting and the soft closing drawers.

We met with the district sales manager of Viking Refrigerators and it was a great meeting. We switched from Dacor and purchased from them. But when the first appliance that we bought came though, I sent him an email with pictures of the problem and never heard one word. We've had trouble with the refrigerator and with the oven, and now we’ve got a service call in for the dishwasher, and it hasn't been a great experience. Our interaction with the customer service reps has been a disaster and they handled the situation poorly. I was spending 20,000 bucks and I wanted to get the issues resolved, and I didn't have time to mess with them.

I’ve known Viking’s name for a long time and I chose them partly because I love the double French door oven and I like to get all matching appliances. I have a Viking refrigerator, dishwasher, induction cooktop, and a double oven but I don’t have the microwave as it didn’t fit in my nook which was very disappointing. The refrigerator’s layout is good and the lighting is working well. The refrigerator is a match with the cooking and baking and I like it. The Viking products I have are very good. But I had a screw come out of my dishwasher and I can’t figure out where it should go. Also, on the refrigerator, the little canal where you adjust the temperature that kind of sits at the bottom of it is loose. But, when you look at the oven, the racks are substantial and anyone comparison shopping can tell a huge difference. Additionally, the induction cooktop has been amazing.

I first heard of Viking Refrigerators from friends talking about the brand when they were shopping for the prices and we purchased from them because my husband likes the look. We got the French refrigerator and Viking's team was friendly and helpful. But it's a little concerning that it came with issues. There was something wrong with the door and there was a dent on top of it. I called the company that I purchased it from and they weren’t too responsive but I was able to get a small discount off the fridge and someone came to fix the problem that I was having with the door. The person who came out was surprised that they shipped it out to me in that condition. We had the issues resolved but I feel like it doesn’t live up to the name that I’m used to hearing about, at least for this model.

I purchased a refrigerator, a stove, wine cooler and vent hood from Viking. The refrigerator's quality is great. It looks good and it works well. But we had a cosmetic issue with it about its packaging. I guess it’s from the factory like somebody had scoured through the packaging to get the handles attached. They basically cut the steel when they did so it got scour marks on the steel. I’ve already filed a warranty claim and somebody contacted me. They were supposed to schedule a time to come out but I never heard from them again. The last time I did was eight weeks ago and I just remembered recently that it never got done.

I bought a house and it had an older Viking range and a Bosch dishwasher. I needed to replace my refrigerator so I wanted it to be Viking. I chose Viking because I wanted it to match the stove. Besides, Bosch did not have as good reviews as Viking. And I was a bit limited as I live in a very old house and it’s a standalone refrigerator. It’s not a built-in and there aren’t a lot of those high-end available and Viking had a nice one. So I purchased the refrigerator through Best Buy and they were very nice. They didn't have the refrigerator on the showroom floor and this guy named Ryan found it for me when I told him exactly what I needed.

My contractor bought a Viking refrigerator to fit a spot that I had in my kitchen. However, I’m very torn about it. It’s a very big unit but it seems to be very small inside compared to the machine that I had previously. I can’t understand how it takes up the same amount of space up and down and side to side and in and out, but there’s less interior space. I also have problems with arranging the shelving in a reasonable height given the drawer setup that’s there. So, the interior design is not good and I’d urge a consumer to be more involved in the choice of the machine.

I had some friends with Viking refrigerators and I liked its style such as the outside of the door and the way it looks in the kitchen. They're well-made and I like the interior spacing of the shelving. The drawers are nice and wide too. I'm very comfortable with Viking and I had a good experience with them.

The drain on my Viking refrigerator, which is supposed to drain the water that the condenser takes out, wasn’t draining. It froze over so we had leaking for a couple of days. The Viking reps were professional and were able to handle the issue in a timely manner. They were able to send somebody out. The guy that came out though was quite obnoxious, annoying and I wasn’t happy with the work he did. I tried helping him because he was here by himself and was making a mess. He wouldn’t show me what he was doing, kept saying this was my fault and that we somehow got food in the drain. When we got to the drain, I asked him where the food was and he got upset.

We purchased a new home and we told our contractor that we wanted Viking appliances since I had rented an apartment that featured Viking in the kitchen years ago. Price-wise, it's reasonable and the quality is outstanding. I like that it's very spacious. I had that issue with a refrigerator that I previously owned, as all of these newer refrigerators don't hold that much. I also like the new space for pizza boxes and party platters. But I was disappointed that there is no water dispenser in this model that I have. Also, for some strange reason, it makes a noise even though the door is closed, and it's unclear why that's happening. Overall I've been very pleased. It's a great combination of affordability and quality, and I would certainly recommend it to anyone looking for higher-end appliances.

My husband was looking into a whole bunch of different brands and Viking was a little less expensive but just as good quality. It's been great and I like having all the space in it. However, I'm waiting for them to call me back because the fridge and freezer aren't side-by-side as the fridge is pushed back a little bit. I'm waiting for them to contact us to schedule the installers to come back and fix it.

We bought a house with a Viking Refrigerator in it. I've heard about it before and they were supposed to be really good appliances. However, I had problems with my refrigerator for almost a year before anything was done about it. So, that was very irritating. My fridge would get warm randomly. It got into the 40s everyday and it'd get up into the 50 degrees sometimes. It was very difficult. So I called and their reps have been professional. However, with the first person I talked to, it doesn’t seem like anything happened. When I called again a month or more later, he got something going and it was taken care of right away. I had a repairman come out at least 12 times and make many repairs, change pieces out, but nothing ever seemed to work. I called and complained so many times and the repairman had assured me that he had called and suggested it being replaced, and nothing ever happened. So, his interaction was not very productive at all.

I saw Viking in other peoples' home and I've heard about it before. I liked the look or their design. My builder bought the Viking refrigerator when I moved to the new construction five years ago. The refrigerator part is okay. I like the shelving and the refrigerator is very spacious. The look of the refrigerator looks great and looks very modern. Functional-wise, it's a big refrigerator and it has a lot of space, but other than that, it's just a refrigerator. Also, I had an issue with the freezer recently. It has a drain pipe to a pan underneath it to drain water. The pipe got blocked and there was icing there. I had the repair service to repair it. I learned from the service guy that I need to do maintenance every year to move the refrigerator out and then it's back to prevent any blockage. I had a bit of interaction with the vendor and their service was okay, although it will be helpful if the appliance dealer could have a stronger service department.

Our old Viking Refrigerator was unimpressive for the price. It was just an ordinary refrigerator with a Viking label on it. It was eight years old and a particular part broke. We could have fixed the thing for $200 but they discontinued that part and it was not available. They supposedly keep spare parts for 10 years, but I suspect that this part was defective or broke a lot, so they ran out. So our opinion of Viking is not very good.

We bought the new model of Viking Refrigerator that was a little less expensive than Subzero and got better reviews. We like it and my favorite is its lighting feature. Viking Refrigerator is okay but we’re not blown away. We noticed that the icemaker doesn’t know when to stop making ice, it just overflows. It does all right keeping things cold but sometimes it’s freezing something and sometimes it’s not. It’s just bizarre, it’s like some things in a certain area of the refrigerator tend to freeze. Almost not solid frozen but get close to frozen. It looks great though. It's aesthetically pleasing. I have a cheap refrigerator in Florida that performs the same. Nonetheless, the Viking dealer was great. We got all of our appliances through them. If someone would ask about Viking, I'd tell them to do the research and really find out what products work the best. Viking is a good line but I think refrigerators are overrated.

Our GE refrigerator doesn't have as good as the quality that we expected for the price. The worst part is I can't really get it cleaned. I follow the instructions as to how to get that stainless cleaned and it doesn't do what the manual tells me. It doesn't really look like I would want it to look, which is to look uniform. It doesn't come out even and the surface is so bad to clean that I keep those fiberglass things so that when I open and close the doors, I don't have to do the handles constantly. And the other thing which we didn't know when we purchased it was we just assumed it had an ice maker and it doesn't have an ice maker.

I have had my Viking 2 door refrigerator since 2001, I love it! I say that, but it has been leaking since day 1. I have had more repair people out to my house than I care to admit, because tempory fixes are still cheaper than a new one. My issue? Water leaking from under the refrigerator, it has been happening off and on since 2001. And today, 6/8/2018, there is so much water on the floor of my kitchen I had to leave the house today (for work) with a ton of towels on the ground and I am working to get someone to come out to my house (AGAIN) to try and fix it. My other concern is even attempting to try and find a fridge large enough to fit into the spot that the Viking fridge is in (if I attempted to replace it). Sad, but still LOVE my Viking (I know, I am crazy).

We remodeled our kitchen and have replaced all of our appliances with new Viking models to include: a 6-burner, 2-oven range; a 36" built in freezer, a 36" built in refrigerator, 2 dishwashers, a microwave and a double electric oven with French doors on top. I have had problems with not one, but ALL of my appliances within the first two years of owning each of them. The problems that were covered under warranty eventually got fixed, but the service provided in Rancho Santa Fe by the southern California servicer recommend on the Viking website (Executive Appliance), has been slow and unreliable. I was without a freezer for two weeks and only got it fixed because I repeatedly called them to chase the electrical board part and their technician (after losing several hundred dollars worth of food).

Problem with freezer basket falling off and freezer light was blown. Scheduled a appointment, and the technician said he would need to come back to repair. The basket was repaired but not the light. It’s been weeks and no one ever called back. Fortunately for me the light eventually came back on.

We replaced our original KitchenAid matched set. We now have the Viking 36" Refrigerator, the outstanding dishwasher that came with it. This even cleans wine glasses like new. Best Dishwasher and Refrigerator we've ever owned. We ordered a Viking 36" cooktop and are waiting for delivery. The first delivery on the cooktop had to be returned because the Quality Dept didn't inspect properly the fit on the front plate that connects to the body of the cooktop. They look really good in the kitchen like great artwork. Adds value to the house and keeps the food more fresh.

I bought a $8,500 Viking Refrigerator in late 2004. When I started having problems in 2017, I called the only appliance repair in Fredericksburg, VA for Viking. They arrived and charged $90 and told me to plug the fridge in after it defrosted. The repairman had taken out the basket and freezer door and took the screws with him. When I called them, they sent me an "estimate" for $1500. I asked them why $1500 estimate when they didn't run the diagnostics? They said that was the worst case scenario. How can anyone decide whether to repair or not if you don't know what's wrong. I called Viking customer service and they were indifferent. DON'T BUY VIKING!

Very bad product by Viking (Refrigerator VCFF036 SS). Dripping tray, under the compressor cracked and water leaking on the hardwood floor and it exploded. First time, Viking fixed this problem. Now, couple of years later, the same problem arise again. Called authorized repair dealer. Paid $185 for initial visit, $125 to order replacement plastic pan and, because it requires 2 person to install it, I will pay $150 per hour. Never buy this product. I meant all Viking products. Rip Off.

I’m a real estate agent so I know a lot about appliances. I had some requirements, like a French door, three doors and that special compartment with the special temperature. There were some features which when I combined with the money I wanted to spend on it, it came to this particular Viking model and I like it very much.

Viking Refrigerator's quality is good. However, the freezer was broken a couple of months ago. So the whole thing just freezes. We called for service and the technician showed up the next day and fixed it. For two years that I've had it, my experience with them has been good.

My mom had the 36-inch Viking range for a while. She referred Viking and I know Viking appliances last longer. My refrigerator is basic, but I like the way it looks. The chill drawer for the beer and sodas is nice to have. We bought the fridge from Best Buy. They were okay, but they weren't Viking-trained. They knew it was a high-end refrigerator and that was it. However, Pacific Appliance, the dealer, should stop using third party people. It was a floor model and it didn't come with a manual. I had to download everything. The guy told us that we should just go on YouTube and learn how to adjust the doors ourselves, and that's why we had to call an actual Viking person to help us out. Even though it was a floor model, they still went ahead and replaced the ice maker just to make sure that's working perfectly and the fridge has been working perfectly since.

I came across Viking at a trade show and I liked its quality. Becky the dealer was great to work with. Her customer service and follow-up was outstanding. Overall it’s a really good refrigerator and everything is wonderful.

I went online and read about Viking’s history and that their products are made in the USA. I felt really comfortable buying something that was built here so I went with them. I like the refrigerator that I bought. It looks amazing and it's very easy to change the shelves and reconfigure in different ways. Everything that I read about it is true.

We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero and Viking's comparable. We bought Viking for our Florida property. There were little issues buying that from Virginia and getting it delivered in Florida, but it all worked out. The refrigerator is fine. It broke once but they were good to fix it. It's such a nice fridge and it keeps things longer. We like it. All the high-end appliance had been great. They’re all expensive but they're all really good. We knew what we were getting.

My Viking Refrigerator is nice cause it goes back in the cabinet. But my wife doesn't like it because they are not very built very well. The shelves got broken during shipping which costs $200 a piece. And for as much as we spent on it, it doesn’t have an ice maker or a water dispenser. So I bought a Viking ice maker. We also bought a 48-inch stove, a 36-inch stove that’s going on the basement and we have the Viking dishwasher for a house that we just started building.

I'm very disappointed with Viking Refrigerators. I bought many of Viking's appliances, and they're supposed to fix our refrigerator, and they don’t fix it for me. I bought it open box from Best Buy, and the only damage they told me was the exterior with a small dent, but to my surprise, after I bought it, the interior was also damaged. I requested Viking to replace the inside, and they don’t want to do it. This has been going on for three weeks, and I've called them eight times.

We purchased a complete Viking kitchen which included a range top, downdraft hood, a dishwasher, a Dutch oven, the refrigerator and the convection microwave. We’re satisfied with everything except for the refrigerator because every time you open the freezer, the ice overflows to the floor and I think it’s a design flaw. It doesn’t happen every single time, but the ice builds up and there's no back on the refrigerator, so it goes straight down and falls on the floor. So, somebody has to get to the floor and pick up the ice cubes. But I like the digital controls of the fridge and everything else is fine.

I liked the product of Viking Refrigerators and some of the features that it had on it. So, I got a Viking refrigerator and I like the space. But the ice maker didn’t work and it didn't make ice at all from the get-go with the first fridge that I got, so they replaced the fridge. But now I'm having issues too with the ice maker on the second fridge. I've had this fridge for a month before it started knocking. When I dealt with the representatives to try to get the ice maker issue resolved with both fridges, they were great and they’ve been on top of the issue. The technicians showed up and replaced the ice maker five times on the first fridge, before they replaced the fridge. They're now in the process of fixing the the second fridge and they're gonna come out on Friday and replace the ice maker. Viking Refrigerators seemed to be great, but as for their product, I have to see what the outcome is gonna be regarding the issue with the ice maker.

Viking Refrigerators has a good appliance. It gave me good refrigeration and I like the overall sleek look of it. I was satisfied where I purchased it from. The gentleman that helped me was knowledgeable. He also found the product online because they didn’t have it in the store, so he was incredible. However, on the delivery of the first fridge, the item was damaged and we had a huge issue with that. Their customer service or delivery people gave us a really bad time, but Best Buy went over and above to rectify the situation, so I do appreciate that. It was very close to the holiday and it was supposed to be delivered at a particular time but it wasn’t, and so they gave us a temporary fridge to refrigerate my things.

My sister-in-law owned a Viking product and I liked the reviews on the Viking Refrigerator I was looking for and its beauty. It’s high quality too. I also like the power failure feature as it was one of the things that would happen right away. When the power went out, it showed the signal, so I knew it failed. It was good to track that. Plus, I had a great experience at the Viking Dealer. The customer service is second to none.

There's a drawer in my Viking refrigerator and it was broken right after the first couple of days I used that. Also, when I called Viking for warranty on oven, fireplace, and the refrigerator, they couldn’t even help me to find the serial number. The reps were extremely impatient and they even sighed on the phone. For a $400 refrigerator, I'm okay with that but not for a $10,000 one. And then, once the technician arrived, they checked the serial number and it was completely a different place than what the reps told me. Up to now, I still haven't received my the part for the drawer. The technician said he will order the part and it has been a month since then. I don’t like Viking at all.

This is my second built-in Viking Professional refrigerator in the last 10 years. The first one was recalled from Viking due to compressor issues and I was able to buy a new one for half the cost ($4000). When you think of the name "Viking" you automatically think top of the line. An $8000 refrigerator should be well built. Don't be fooled by the name. Check out other reviews of the same refrigerator and spare yourself headaches and expense down the road. I wish I had. I am just going to list the problems:

I’ve been a Viking fan for quite a while when I lived in Chicago. There’s a place up there that sold a lot of Viking products, and I used to see them on display. And I figured if I ever remodel, I’d look at them again, which I did. And I bought a whole Viking kitchen. I dealt with their distributor Elite Appliance, and they were really great. Brian, the sales guy, was really good, very detailed and he answered all my questions. I got a great price and we bought the refrigerator, the 36-inch stove and I ended up getting the Viking dishwasher for free. So, that was a plus.

I bought a house that has a Viking fridge installed in it. It's okay, but right now my fridge is overfreezing and I got frost on top of everything so I'm not so thrilled with it. I had reps at Viking come over to take a look at the crooked refrigerator and it went fine.

We like the features in our Viking refrigerator and how it looked. It fits in the whole kitchen. Our experience at the dealer was fine. I'd recommend Viking.

When the door of the refrigerator in the house that we bought fell off when we’re opening it, we called Viking. They offered to replace the refrigerator at no additional cost, which was nice. So far, it is working well and the door is staying on. Other than that, our whole kitchen is all Viking.

We bought a Viking refrigerator 15 years ago. We purchased a new refrigerator to replace one that wasn't working anymore. We had no choice but to buy another Viking because we invested in cabinetry and it’s the only thing that would fit. However, it doesn't fit even if the specs said it would. It was a disappointment. The current model is two inches deeper than the original side by side that fit in the 24-inch cabinet.

Ice box/drawer is cheap and the handle has broken off twice. It's at least $250 to replace it. Another drawer has a clear plastic drawer front and it's cracking. Drawers are nice looking, they don't hold up well though!

I’ve been in the restaurant business for so many years and Viking's name has been around. It’s quality product and all that good stuff. I’ve watched them over going to Best Buy and thought that one’s beautiful. My recent purchase was a single oven, microwave steam convection oven, all in one dishwasher, gas range and the refrigerator. So far so good but I kind of wish Viking offered a filtered water system through their refrigerators but they don’t. But it does make ice which is nice. I’d definitely recommend their product to a friend. But Viking is top of the line, top dollar. It’s not for the average consumer. I didn’t buy it to make my house value go up because what I’ve heard is all the high end kitchen equipment doesn’t really hold value because not everyone takes pleasure in that. But I wanted the best I can have and my choice was Viking.

We ran into the Viking Refrigerator and it was on sale. Plus, we liked it and it was counter depth, which was what we were looking for. Its quality is good. I like that it’s tall enough so that you can place the wine bottles right on the door where you can move the shelves. And I like the compartment for the wine bottles too. However, you cannot open one of the drawers without opening up both doors. We thought we needed some repairs a while back. When we came back, it wouldn’t make any ice. We replaced the filter and it seemed to work, but it has been taking too long to make ice.

It works great except for the ice maker which stop making ice automatically because the lever that stops the ice making when the tray is full, keeps detaching from its connection.

My Viking refrigerator was provided by the builders and has been looking okay so far. I’ve been using it only a couple of months now. However, I do not necessarily like the design of the fridge. It doesn't have a water dispenser. I had expected a refrigerator with water dispenser, but apparently, Viking doesn’t make those anymore. I also would like to have a doorstop. The way the refrigerator is installed, it is very close to the oven handle, and if I open it down there, it hits the refrigerator door and puts a dent. So, I have to be careful. If it could have a doorstop that I could adjust and limit the opening of the door, that would help.

I was looking for a comparable model so I researched and saw that there were Jenn Air, Subzero, and Miele. I was looking for a certain look and dimension and I decided to go with Viking Refrigerators. I like the feature choice components. Plus, its quality seemed all right, but I was shocked that it didn’t have a filter installed for the water. Aside from the refrigerator, I also bought four other pieces of kitchen equipment and had a good experience with the dealer. Viking Refrigerators is very supportive and I would recommend them.

I've had a couple of Viking Refrigerators and it got one compressor on it. For its price it's a good refrigerator. I bought it to keep my food cold. When I ordered it, I knew what I wanted. I did my research, I went in and bought it. While it's a professional-looking refrigerator I wish it had two compressors -- one for the fridge and one for the freezer. I'd recommend it still to a friend.

We moved to a new house and the Viking Appliances were already there but they were very old like more than 10 years old so I replaced it. They have a reasonable price better than Subzero. It was a bit expensive but they have a good reputation among my friends and I just wanted to keep the same brand. The refrigerator is brighter than before and I like when the door close I feel like it’s suctioning the air kind of feeling. But I hope for the shelves to be strong in the future because it’s a little bit weak. Because the refrigerator I had was old with broken shelves I’m very careful when I put too much things on the shelves so I hope it stays well. I wouldn’t recommend to my friends regarding the price but I like it.

I have had a Viking range for 10 years but my home flooded and I decided to replace it. I also decided to go with all Viking appliances. Viking has a quality range, but the other equipment are not really what you want, and the installation and distributors that Viking have are awful. They leave you in the lurch and don’t arrive on time. I bought the appliances from a local Viking distributor as there are no corporate stores here in Houston. For a high-end product, the Viking refrigerator's quality is poor. The finish and the engineering that goes into the product is weak. They don’t offer the same things their competitors offer. They offer a great name, but that’s all. Everything else is bad.

There was a recall twice on the hinges for the heavy door (some people had it fall off and hurt them). I would not buy such an expensive one again. Not impressed with it overall, have had to have it serviced several times and the temperature fluctuates too much. Overall it worked acceptably over these 10+ years, though. It is so huge and built in, so replacing it would be awful.

I have had a Viking stove for about 30 years. When I went into a store, I saw that there were Viking displays and the refrigerator really looked very nice. I needed the built-in one because I was taking out the bad old built-in. The Viking refrigerator had all the features I wanted and had good quality parts and interior too. The ice machine is in the freezer. And I like the ice to be in the tray where I could scoop it out. I got a side-by-side that looks good in my kitchen. I like the same feel and that it was constructed with a simple design. I also like the clean stainless steel doors and the way it's very vertical and tall. I hope that it would last a very long time. If it does, then I'd be happy.

When we bought our house, there was a much older Viking unit here that we just needed to replace so we wanted to continue with the same brand. I've had Sub-Zero before then I tried the Viking Refrigerators and I liked how it worked. I liked that it was counter depth and there were a lot of drawers in there. It looked like good options and features. I got it November last year and it's okay. But the biggest vulnerability is that the glass has the tendency to crack and we've already had to replace one drawer. The only bad news about it was I just fell out of the warranty period of 90 days. The customer service was very good and their reps were very helpful. I complained about the warranty a little bit and they reduced the price of the drawer. If a friend of mine asked me about Viking, I will them that it's a good product and it's been good so far.

I have a Viking freezer and a refrigerator and I haven’t been really pleased with either one of them. I've had the refrigerator for eight years and it was the refrigerator of the home that I built. The problem I'm having now is the coolant and there was some defrosting in it. The technicians had replaced it and tore this thing apart, but Viking sent them a defective part. When the technicians found out about it, they had already drained all the stuff out of the refrigerator and started putting it back together. The refrigerator has been down for a week now.

On 4/10/18 our new Viking appliances were delivered and installed in our home. The side by side refrigerator freezer did not cool at all. The following day the salesperson came and tried to get it working without any luck. He called Viking who informed us they would come out the following week. We also discovered that the Downdraft to our brand new Viking Stove did not work as well! The following Monday a supposed Viking technician came to our home to check both appliances. He had no computer to run diagnostics and no email acct to his phone. The Viking phone operators had a difficult time discussing the problems with him. He informed us that BOTH appliances needed parts and that it would probably be around 10 days. Here it is the 25th and I haven't heard from them. Over $20,000 spent on appliances and half of them don't work from day 1!!!

My sister had a Viking Refrigerator and I also chose them because my LG broke and I wanted a counter depth refrigerator, basically with the luxury of a high-end refrigerator, but not having a built-in. A built-in will run you $10,000 to $12,000, so I thought it was a good idea to go with the name Viking. It really fits my kitchen as well. The price was on point and I didn’t consider anything else because of it.

I wanted all my products to match so I got a Viking fridge. However, I wish that it has an internal water source. It seems like a basic thing that all the other providers have that Viking does not. I saw that they have a unit that has that, but the one I bought didn't. There was a lot of back and forth with the dealer about it and there was a miscommunication. I was told that it had an interior water source and they may have said yes because they just misunderstood. So interacting with the dealer wasn't a really good experience.

I like everything about the particular Viking refrigerator that I bought. It's very quiet and the quality is very good. The lighting inside is amazing and the outside and drawers are nice. However, their setup was totally not what it should've been. They came in, put in the refrigerator and that was it. When they set it up, they put the handles on and they left. But the handles need to come back off to get the plastic out, which they never did, so it was there. It took me about two weeks to peel off the plastic that's so tight on that refrigerator. It was like pulling off glue off the refrigerator. They came back once and the guy was late, and I had to go to work. And then I never recalled them to come back. My husband peeled off the rest. Also, when you pull out the drawer on the bottom, the other drawer comes out with it, and you have to push it back. Other than that, I'm really happy with the refrigerator. It's really nice and I love it.

I’ve heard of the Viking brand over the years and when I was redoing my kitchen I found them at Best Buy. I liked a few of the features and I was trying to buy a cheaper brand. But the main item I wanted was more of the double oven which has side doors like a baker’s oven. The oven was very nice however, I was a bit concerned about the cooktop because I can’t seem to find the right cook temperature. When you turn that on, you put it on really high and it heats up fast because it’s induction. I can’t seem to get used to it and I’m having a hard time getting used to the different burners. I either get stuff too hot or it doesn’t get hot enough.

The refrigerator door fell on my wife out of nowhere when she opened it. But Viking they did an exceptional job in making sure that my wife was okay and that we received a new unit. We couldn’t be happier with their response. I assume it was because of the liability and the potential for an injury. They also probably wanted to prevent that from ever happening again. We have three little kids and God forbid it was one of them who opened those doors. It weighs 150 to 200 pounds fully loaded. Viking said it has apparently never happened before but that can happen with any product. Still, we’re happy with the product, its looks and its performance.