Viking Refrigeration Reviews

I like the refrigerator but the doors and the freezer door are damaged. I had the company that Viking uses come out May 4th. I called them and they still do not have a time on when the refrigerator door and the freezer door will be replaced. Also, the bottom part of the stove was damaged. So, I'm not pleased. I did not expect products of that quality and cost to arrive damaged. The other issue I have is that their plastic covering is horrendous to come off. They need to do something better about that especially when people have issues with their hands. I still have plastic on it, in the corners and underneath. People should not accept the refrigerator unless it's totally perfect and they have to take all the plastic off to make sure it was perfect.

I was going through my documents when I purchased from Viking and I’m trying to figure out the process because I need the refrigerator to be fixed. For six months, it has been working well. However, for the past two months, it’s freezing the fruit even in the refrigerator. I tried to change the settings, but it doesn't change. Overall, I like the refrigerator. My daughter has the sets of Viking in two houses. I got the good feedback from them, which was why I decided to purchase. The dishwasher and the hood are working fine and I would recommend it. But I’m not sure about the refrigerators because I started to look up reviews online and it looks like that it's a common problem about the temperature of the refrigerator. So, I'm not sure what the problem is with mine.

The layout of the Viking refrigerator was what we liked the best although we had to contact the installer because they there was something wrong with the handles that were not working correctly or loose. They didn't make it back and I ended up fixing it myself. Also, the layout of the icemaker could use some refinement because when we pull the drawer open, the way that it comes out, the ice mechanism always hits the ice and ice cubes fall on the floor.

We have the whole Viking suite in our kitchen for 16 years and it's built really sturdy. We have two refrigerators, two dishwashers, three ovens, the microwave, and the range top with the downdraft. The size of the refrigerator works really well, the space inside of it is great. We use one for all food and the other one is a beverage refrigerator. I use Executive Appliances for all my services. It's easy to get parts. It's easy to get things fixed. Viking is the best you can get out there. I recommend it to anybody who's going to do a kitchen suite. It's better to have everything that's the same and all of the components go well together.

I like my Viking refrigerator. It's a good-quality refrigerator. When it got delivered, there was a piece of plastic wrapped around the motor inside of it. There was no problem getting someone out here to work on it. They came out really quick. Also, whenever I had an issue with it, I went online and I was helped out and pointed in the right direction very quickly.

The Viking refrigerator is less than a year old, but it's had more than a few issues. The refrigerator froze itself up and needed a week to thaw out. Then it's been up and running for a week. Now, the icemaker isn't working. So, for the second time in two weeks, I needed to have a repair guy come out here to repair an $11,000 refrigerator. The Viking team has been great though. But I wouldn't buy their refrigerator again.

I still haven't installed my Viking refrigerator. I've had the most horrible experience I've ever had with anything in my life. The first time I plugged the freezer in, it did not freeze. The compressor won't kick on. I've been trying since April to get an inverter board for it that the service people said is bad, and I keep getting the runaround. They don't know when they'll get it or won't even tell me if they can get it. The representatives are very nice but useless. I will tell everybody about the poor quality of Viking and then the poor service to get something done about it.

I didn't like that the Viking refrigerator that I had was difficult to defrost. I also had to call customer service because the refrigerator's light was not working and somebody said that the motherboard was not working. So, there were three times that they came and changed, and then they replaced the fridge altogether. The technicians were fine, but it took me a long time. I got the refrigerator in February, and finally, the replacement came and happened in April. Still, overall, I'm satisfied with Viking.

The house that my wife and I bought in 2016 has Viking appliances in the kitchen. The refrigerator was a 2012 model that was installed and purchased in 2013, so we were a little disappointed that it released all the Freon and was unrepairable by 2021. We're disappointed that though the Viking Refrigerator that we had to get fit in the space for the one that we had without having to redo cabinets, it no longer has a water dispenser in the door. That was a big letdown.

I have a Wolf grill and a Heartland stove. I have very high-end appliances in my home and the Viking fridge is a dog. When the reps brought it out here, they scratched my floor. Then, the door handles had a dent in them, which took six weeks to get fixed. Aside from that, the ice maker wasn't working and when they came out, they told us the motherboard was fried. It was a brand-new $11,000 refrigerator and the motherboard was fried. And the repairman said that happens a lot. So, I'm not happy with it. I had a Sub-Zero for 21 years and it never gave me a problem. Viking has been nothing but problems. It's loud and when the motor goes on, I hear it.

The refrigerator is beautiful and I love it. But the frame of the refrigerator is torqued and it won't seal, so water condensation builds. Viking already knows about it and they plan to replace the refrigerator in October. Each time I reached out to Viking, the response was prompt and helpful. But Viking never took the lead on ensuring that the appliance challenges were resolved. I had the lead the entire time and I had to reinitiate multiple times a resolution to the problem. I gave this feedback to the service manager in a helpful way. Somebody needed to follow up with me about whether the problem was fixed or not rather than relying upon me to follow up with Viking. Also, Viking should double down on their QA efforts at their plants at this point in time because there were three things wrong with the refrigerator, one of them being so structurally wrong that it's irreparable.

The Viking refrigerator has good storage capacity. The illumination is good and I have an ice maker hooked up on. It's quiet. However, I've had two power failures and the refrigerator defaulted. The question I was trying to get with engineers is if it defaults, does that mean that it quits cooling? But I never got an engineer to answer me any questions and a sales rep didn't even know.

I like the look and size of my Viking Refrigerator. It works well in keeping my stuff cold. However, it leaks at the bottom and inside. I've been with Viking back and forth numerous times. They've had three different service people come to my house and they don't know how to repair it. I'm waiting to hear back from them because I want my refrigerator replaced. It's rusted, it has discoloration, and the inside parts, God only knows what they look like. My floor is warped and I've had to stick Bounty paper towels under my refrigerator to absorb the water that pours out. It's been hellish and months upon months have gone by and Viking still has not addressed the issue. They have barely contacted me. I'm highly dissatisfied with them.

The quality of our Viking Refrigerator is good. We like the customized controls and the icemaker. The one thing is that the refrigerator door makes a squeaky noise when we open and close.

I'm a chef instructor and Viking is among the top brands. My choice was between Viking and Wolf, and Viking, hands down, won out, certainly among all my colleagues. Viking was also offering awesome sales that I felt I needed to take advantage of because I also needed a microwave. However, going through the purchase was absolutely horrific. My biggest mistake was that I went through an online retailer, Appliances Connection, instead of going through someone local. They were offering, at the time, the best price but they were miserable. They were really good at taking my money.

Updated on 10/27/2021: I bought my Viking refrigerator on october 2020 from Mr. Jay Appliance but I received it on February 2021. Since February, the refrigerator's door was imbalanced and inside the refrigerator was warm. I called them and the company sent a technician to solve the problem. They keep sending the technician for 7 times during 8 months to my house to solve the different problems and still they couldn't fix it. I keep telling them that this refrigerator has to change but they don't listen to me and as a customer, I can not use the refrigerator.

I purchased a whole set of Viking from Nebraska Furniture Mart. We had a bit of an issue with the purchase. We ordered it new and did the installation ourselves. The very next morning, the refrigerator quit working. We called Viking to see what the code was that it was throwing and they said that the computer was not connecting. They said that they would send a tech out right away but we were like, "Nope". We went back to Nebraska Furniture Mart and had them order a new one. It took us about six weeks to get everything else in. I love the look of the Viking set. Everyone looks and says, "Oh, you have Viking."

The Viking we got is not as good as Viking used to be. We've already had an issue where they had to replace all of the doors on it because when it arrived, it had this look to it where the doors were warped and dented. Also, the emblem was put on crooked so they had to send us new emblems. Other than that, it works fine. They were good about sending a replacement out. They had me talk to a local appliance person and it went very easily.

My Viking Refrigerator seems pretty high quality and well-built. I'm impressed by the aesthetics and how it fits its space. The other feature was a light that turns on and off slowly. It's nice to have a little touch. But, getting it delivered was a huge pain. We told them specifically that we have a driveway that's not going to fit a large truck. They showed up with a semi-truck and they had no way to unload the refrigerator. Three weeks later, they came back with another truck. It took several tries to get the delivery right.

I'm not happy with my Viking Refrigerator. It gets over freezing and there's always frost building up on the inside. We've had repair people come in three times to fix it. I had to remove it and then buy an LG instead which was a big expense.

I like the looks of the Viking appliances and my husband got a good deal on them. The refrigerator's good though it's a little smaller than I thought it would be. The range, unfortunately, hasn't been working very well, so I've had to call the service a few times. It was good as well, but the burners keep clicking and you just don't expect that from the price point. Aside from that, their servicemen weren't very helpful. When they first came, they didn't fix the problem. And the second one said that he was going to fix it, but then said he was going to call back and hasn't. Also, the range takes a very long time to preheat and get to the right temperature. I had a Miele in my former house and it did the same thing. And the technician said that that's just the way it is when he fixed that one. And they said the same thing about the Viking one. All in all, Viking's products are probably good and we just got one that's not working 100%.

Purchased top of the line Viking fridge for 10K 3 years ago and about 9 months after purchase the crisper drawers were collapsing down onto the bottom shelf of the refrigerator making about half the fridge unusable. Viking sent out their service company and changed the middle shelf which the crisper drawers hang from and changed the slider brackets. Worked fine for about 3-4 months and then the same thing happened again. Viking came out and changed the parts again with exactly the same type of parts. Worked fine for about 4-5 months and then the drawers started collapsing down again when you would open a drawer. Well this went on for 3 more additional services and I think at about the 3rd or fourth service Viking said the fridge was out of warranty! LOL!

For my kitchen renovation, my design company that they use, Ferguson's and the chain of them here in the southeast, the only ones they had everything in stock was Viking. And when I purchased the stove, I got a free dishwasher. Headquarters had to call a lot and I had to have people here all the time. They were really concerned. When you open the fridge, the drawer to pull out, which is cold and you can keep cheese and meats in it, I cut my fingers and they were concerned and had headquarters call. And then, the repair people -- everything was free -- coming out all the time from Fort Myers. The guy called it metal burrs that haven't been sanded down. That was quite a worry. They called me from Mississippi. It's very rare and it just wasn't finished. And depending where you place your fingers, you could cut them on metal to open that inside drawer. So, that was a bad experience.

I like everything about my Viking refrigerator. It's a great appliance. I like the layout - the freezer on the bottom and the two doors on the top for the refrigerator. I love it.

It looks like a solid and quality refrigerator. But we've had some issues in terms of not cooling consistently. Some areas are too cold and other areas are not that cold. Finding service has not been easy. There's a list of certified vendors, but it's not as easy. It's not like you call some of the other more regular appliances, like you call up Home Depot and then somebody comes and fixes it. It would be helpful if Vikings can make it a little bit clearer and more easy to find and get a service to do it.

I was looking for refrigeration, and I was doing renovations. I went online. I had wanted to upgrade from what I currently had, which was the JennAir Professional Series. I wanted something on the Wolf or Viking line. I did not go with Wolf because I could not afford the Sub-Zero Refrigerator. So, I decided to go with Viking. I looked at the reviews. I had ordered it from an appliance shop. Then I went to Ferguson Showroom to see what it looked like because the appliance shop didn't have a display. I knew it was looking like what I wanted it to look like.

My Viking refrigerator is good. The only thing is it's such a humungous refrigerator but it's so tiny inside. It's only like 19 cubic feet, and I just disregarded that whenever I was picking it out. I've worked with AJ Madison's, which is who I ordered the refrigerator through, and that was a terrible experience. My product came so late. It was promised to me like months before I got it. When I ordered it, I had AJ Madison call the manufacturer and find out when to expect it by. I was promised that it would only take three months, and it took six months to get it once I paid for it.

We like the design of the refrigerator. The range hood and the dishwasher were also included in the package which we liked. The quality is very good except that our range needed to have the boiler burner replaced through warranty which took probably three months. The technicians did everything they could. They just were waiting for the part.

The first Viking refrigerator that was delivered off of the truck was dirty. The seams were split and the logo on the front was crooked. The truck people looked it over after taking the plastic off and put it right back on the truck. They rejected it before I did. It was 10 days until I got a new one and the second one has been good so far. We like it but I have one minor complaint. I have to turn off the ice maker because if I let it fill completely, opening the freezer drawer will knock a bunch of ice on the floor. I don't use that much ice and the ice tray is oversized anyway. Other than that, my Viking is high quality and it works well.

The purchase and delivery of our Viking took a lot longer than we thought. But once it was installed, we were very happy with it. There's plenty of compartment size. It's our secondary refrigerator/freezer and when we have guests and parties, it comes in very handy. One of the features I like is that it has a really good ice maker. Also, both the refrigerator and the freezer are very quiet.

Purchasing my Viking Refrigerator was a seamless process. I ordered it online and they contacted me a day or two later and brought the refrigerator out. I paid a little extra and they removed the old refrigerator out of the basement, took my existing refrigerator and put it in the basement which was a feat, from stairs and put in the new one. We're very happy with it. It hasn't broken like my LG did. But, it would have been nice if it was a bit larger in cubic feet size. Also, the ice maker design could have been improved a little bit. When I open up the drawer, a piece of ice or two always falls out.

We noticed that on the refrigerator side, when we would open our Viking, the door wasn't closing on its own when we let go of the door handle. So, I called in the place where we purchased it and then they said we still had a warranty for the refrigerator itself for Viking. So then I called them and put in a claim. I turned out that the latch from underneath the door was broken. We waited two weeks for the parts to be delivered. It also seemed that the doors were not levelled. The freezer was fine but the refrigerator was a bit lower than the freezer. But that's fixed now and it's working fine. I love that we have more room to place everything in.

I had some repairmen coming to repair our Viking fridge. They were going to replace the compressor. Then they pulled it out and they realized they couldn't. They had to turn it on the side to replace it based on how it was built. There was something in the back that made it difficult to repair the compressor with upright standing. So, I called Viking and spoke to an engineer and they were very helpful. He said, “That is correct. But it's since been changed.” That Viking couldn't be repaired or it was going to be too much to repair it. So we just replaced it with the exact same fridge because we had a cabinet front on it. We really like the new fridge. The quality is great.

Viking was recommended by our appliance dealer that we've done business with for some time. It's just that the freezer is making a strange noise and isn't operating. We've had service people out here once already and we probably have to get them back again.

They were majorly delayed in getting some of that stuff delivered. I ordered it way in plenty of time. Then it came around for delivery and they were like, “We hadn't got it yet.” I said, “You went and charged me for it, so you should have already had it.” We've also had some other issues. We ordered a whole kitchen and an outdoor kitchen also. I've called to get that fixed. One part came in broken. That's going on nine months ago. It’s still not fixed. The cooktop was also leaking gas. We called and they said, “We’ll order the part." We're going on for several months now and we've called again. They said, “The part’s still on backorder. We’re waiting on the part.” I can't recommend Viking to anybody.

It has very good quality. It’s quiet and it works well. I was very pleased with the whole customer loyalty that they offered me. Everything went well, so I'm very pleased.

I had had a Viking refrigerator in my old house and I loved it. When I moved into my new house, I didn't look into anything else. I wanted a Viking. I like the size of it, the way it's a side-by-side opening door and it's a refrigerator on top and the freezer at the bottom. I also like the dependability and it’s quite easy to operate. When the power goes out, it's so easy to reset it.

I bought a refrigerator and I feel very good about it. The dishwasher which came with the refrigerator was kind of faulty so we had to change that off. Viking promised us when we bought them that there was a 10% cash back but we haven't received that cash back yet. Also, my fridge got delivered in three months. It did not come at a reasonable time when it was supposed to come and it was difficult to chase anybody. Viking could be better in communicating things. Some of the shops I went to gave me heads up not to buy Viking as it will take months to get the fridge. I still wanted to go with Viking because I heard good things about it. We like the product quality and the product themselves for now.

Up until it broke, I was quite happy with my Viking refrigerator. But it broke in November (the evaporator failed - still under warranty). A service company came, diagnosed the problem and ordered the part December 5. Today it is March 10. In February the appliance repair company called Viking and they were told the part would come in February 26 and that it would be sent out by overnight air when it arrived. February 26 came and went. No word.

We went out and looked at a lot of different specialty shops and we were looking for high-end appliances. We came to really enjoy and like the way the Viking refrigerator looked and we decided to purchase one. The quality seems fantastic. We've had one little bump in the road where it wasn't defrosting properly in the freezer and they sent a tech out. Not only was the guy very knowledgeable, but more impressive than anything was that he had the broken parts on his truck. 9 out of 10 times when we ever have somebody come out to fix any appliance, it's always a miracle, no matter what breaks, they never have it on the truck. So this guy knew exactly what he was doing and he was effective. He was in and out in 45 minutes.

The sales part was absolutely a pleasure. I bought the Viking appliances at a great store which has all the high-end stuff. For some reason, I picked Viking because I have heard of it in the past. I didn't know any of the other names but I looked at everything. I liked the oven probably because my wife is short and the way the door opened and the way she could access the oven was probably the only oven that was like that. So, we purchased it. We knew that Viking was a good name, which was why we purchased all the rest of the appliances to match. Every appliance in my kitchen is Viking and I’m very unhappy that every piece came with some kind of damage. The refrigerator door never opened correctly and the cooktop has a little blemish on the front of it in the face panel. But I have no problems with the top and bottom oven. That's been great.

The quality of the Viking refrigerator is good and the performance is great. However, the functioning of the doors is not good which might have been due to the installation. The center tab of the door doesn’t match correctly. It slams into the other door. The clearance there is just off sixteenths of an inch. Any weight that you put on the door would make that clearance such that that tab will pop out again then you end up closing the door and slamming the other door so you can close it. I called different people who are Viking certified to look at it three times but they couldn't fix it. I don't know if this door issue is a manufacturing issue or an installation issue. I have another cheap refrigerator for 600 bucks and that works a lot better when it comes to doors and functionality.

We were remodeling our kitchen and we wanted to upgrade all of our appliances so we did get Viking for everything. However, the refrigeration portion was faulty so we called our warranty and they did replace it. It's now working fine but that's not expected when you spend that much money on a refrigerator. It was a bit disappointing. For a week, we had to figure out how we were going to store food. We ended up having two technicians come out because they didn't communicate. It was a bit of a mess but it's over and I'm glad.

We’re on our second Viking refrigerator because the first one failed after approximately eight years. The newer refrigerator which we got last year is operating great. It has not had the same problems at this point but having to replace a Viking after eight years, I've never had that kind of circumstance with any other refrigerator brand. There are some parts that get frozen then they start to melt and leak in the refrigerator. They don't go out to the drain. There is this freezing thawing process that is part of the regular refrigeration process but the pathway for the melting gets blocked up. It gets frozen too so the water accumulates in the bottom of the refrigerator. That had happened a couple of times.

I heard the Viking refrigerator is a good one but I'm not too happy with them. I always have issues with the refrigerator, dishwasher, stove, etc. I wish I never bought them. My stove is really bad and the lights go off on the refrigerator. Sometimes the freezer randomly gets soaked. I have to put everything out, turn off the refrigerator then restart again. At one time, somebody came and fixed the problem. The guy was good. He was trying his best but I don't want to spend too much time every time waiting for them to come.

The quality of our Viking Refrigerator is not up to par. There are trim pieces that are exposed. You can see the white plastic trim pieces on the inside of the full-sized freezer and the full-size two refrigerators. One of the under-counter refrigerators in the master bedroom has been making a rattling noise ever since we've received it. I don't expect to deal with those issues when we've spent nearly $100,000 on appliances. We ordered our appliances through Winsupply and they sent out a license authorized service repair person. He relayed to us the message from Viking that the refrigerators and freezers we got were within their variants of production. We're used to using other appliance brands and they will never say that that is an acceptable variant.

My wife has always loved Viking so I started looking for it. We bought a Viking refrigerator and we love it. We like how big and beautiful it is. We’ve even named it Big Mo. We did have a problem with shipping it but Viking's customer service came out and took care of everything so everything's been wonderful.

I liked Viking's looks and reputation. However, we already had the refrigerator serviced. There were issues with the door. We bought it through Best Buy and they were difficult to deal with. They put the fridge in a flush mount and the one that we got is not a flush mount. So, it's just not installed correctly. Also, we had a lot of issues with Best Buy. Just having them set up delivery, their delivery people coming out, not telling us to do certain things that we needed to do before installation. And it went with everything that we had, with the stove and the dishwasher. The only thing that went okay was the microwave. I love my stove. But I had two things serviced already.

I like the size of the Viking refrigerator. Also, the icemaker is something that I like. It's on the inside, not on the outside. There's a small bracket that's built in to keep the door from opening all the way. But that broke and they told me that it was common breakage. It probably could be made out of some better materials so it wouldn't break. Other than that, the customer service was good.

The quality of the service from Viking is pretty good and their reps have been great. On the very top of the refrigerator door where you put the butter, it has these little flimsy plastic doors that hang over. When you shut the refrigerator, the plastic doors open and the butter comes out. Viking could make those a little bit more stationary or stick more. I also had to have someone come because the ice maker wasn't working. But the problem was they could only come and service our house on Tuesdays and Thursdays but we'd be at work. So it's hard to have someone come out to service the ice maker. They were great about getting to send someone out but I had to cancel it because I thought I was going to be able to have someone here. I can't have someone here all day and then they'll call and give me a two-hour window that day.

The Viking fridge is great. We like the size of it and it seems to keep everything consistently cool. We've only had it for about a year and we've had to replace a few of the lights on it. We did a service maintenance call because the light had gone out and that was great. But we've had another issue with our stovetop on the range. One of the burners isn't working and we've had trouble getting that fixed because there's apparently somebody else registered for the same unit.

Viking had a large selection, a solid website and competitive pricing. That's why we've chosen to use them. Unfortunately, I regret purchasing from a wholesale applianve store. I understood that because of COVID, the fridge took a very long time to arrive at our house. But from day one, the fridge never even worked. I contacted Appliances Connection and never heard an answer back. So I went through a technician who referred me to the Viking warranty technician in town. He came out and told me that the Viking fridge that I purchased had a manufacture date of somewhere in 2018. This was the fall of 2020 when I got the fridge. He also said that there was damage on the inside of it. He has replaced it and the fridge has been working fine since. But for about 90 days, I had a refrigerator in my kitchen that wouldn't get cold.

I got the tall, 36-inch one-door refrigerator with the drawer-freezer on the bottom. I got three of those. I got one for the basement and two for my kitchen. So, I put them side-by-side. We have a big family, and we buy a lot. The refrigeration’s going okay. After like a month, the one in the basement stopped working. They did set up service. Something was leaking up on top. So, they did schedule somebody to come out, and it took a while to get the part. Then, by the time the tech came out, it was three months later. So, there was no refrigeration usage in the basement. It was kind of a little disappointing that we had to deal with that.

Beware Beware Beware! I have owned a Viking refrigerator for 3 years and have had 9 service calls so far. The model rvrf336ss5 has been known to have leaking issues and freezing issues in the chill drawers. In fact, Viking changed the model number after making some fixes, yet the last repairman mentioned it is a bad investment to buy either model. It is a sleek and nice fridge in appearance but don’t be fooled.

I'm an architect and I work for a multifamily development group. One refrigerator wouldn’t go into the defrost cycle. We’ve had two different local appliance repair companies. The resident asked us to replace the fridge because it’s giving him fits and he’s a VIP. This is a penthouse unit, which is why we went with Viking appliances. Now, we’re waiting on a mainboard and a defrosting panel and waiting on parts is very frustrating.

I thought Viking has very good appliances. I’m learning more and more, they're really not on top of the chart of being the best of the best. I don't like anything that I got from Viking. The fridge, I like the ice maker on the door more than the inside of the freezer ‘cause every time I open up the freezer, it always falls down. I also don’t like the stove. It's my fault for not spending 2,000 more on the self-cleaning oven. But I like the drawer microwave. That’s working well. My dishwasher is working well too.

We were looking for refrigerators when remodeling our kitchen, and I liked the inside of the Viking. I wish I hadn't picked Viking though. After 12 years, we had to replace the refrigerator. We have the double that are side by side, which was extremely expensive in replacing it. And now, it's been double the price. So, I don't have good feelings about Viking. I would never buy it again. We paid to have it fixed once or twice, which was very expensive. I had found the quality to be very poor.

One of the selling points of the home we just bought was that it had Viking appliances, and we've had nothing but trouble from them. I've been calling since the beginning of December. I was told that the earliest appointment anyone could come to see our freezer was January 18th, but no one has called to confirm that with me. Someone is supposed to be coming. We keep kosher as part of our dietary restrictions and our meat is rather expensive. We've had to throw out hundreds of dollars of meat because every night, my freezer stops being cold and goes up to 7,8,9, 10 degrees above freezing so it all thaws. Every morning, I have to put on max freeze. I would much prefer to have my GE stuff at my old house any day of the week. Also, their customer service has been terrible and it's a bad product overall.

I like the reputation of the Viking refrigerator, and I like that they didn't have an ice dispenser on the door. So far, I've had some issues, but they quickly repaired it. The fridge has been great except for this freezer function thing. It was kind of upsetting considering how much money the refrigerator cost. You think they'd work that out before it got to me. I would recommend it, but I'd tell others about the icemaker issue. Other than that, the Viking looks amazing and the overall quality is great. I like the metal functions. The inside of the doors are not plastic so they’re cleaner. What I like the most is that somehow my food lasts longer. All the organic stuff that I normally buy spoils really quickly in my old refrigerator. On this one, they seem to last much longer.

Our Viking refrigerator was installed and it's worked. It keeps things cold.

Our freezer arrived and then we had to wait a long time for the refrigerator. Then when we finally were getting it installed, it turned out that the freezer wasn't working. It didn't have coolant in it. So we had a couple of people come out to fix it. We've also ordered parts for the new freezer but we're still determining whether we want to put them in or not because it seems to be working now. Other than that, it's a great refrigerator and the quality is good. I like the dispenser of water inside the refrigerator and it looks good.

The quality of our Viking Refrigerator is good. It's all metallic and easy to pull down drawers and wash and clean. But the thing that we are having an issue with is when you open the refrigerator, it's very heavy because the door is custom-made. Then the stopper there broke last week. So we had someone come and replace it. But I'm worried that it's gonna happen again. Other than that, everything is good.

I've been holding off giving this review because I was hoping our problem with Viking is going to be resolved sooner than what we are experiencing. We have now occupied our home for almost 2 years and the warranty on these appliances will soon expire. Our builder installed the 7 series built in side by side refrigerator and freezer into our newly built home. The fridge started acting up 3 months into closing. It started with it not cooling, then the water dispenser not working. The freezer also quit working. Viking kept sending their contract maintenance and he kept ordering parts and installing them with the appliances still not working. There are so many dents inside this fridge it doesn't even look brand new anymore.

We purchased a house with Viking appliances. All the items are still under the original manufacture warranty, so while we don't know when they were installed, they were purchased less than 5 years ago. When we moved in, the refrigerator was broken. It wouldn't cool down. It took 3 weeks for Viking to ship the required parts and now, exactly 1 month after being repaired, the unit is not cooling down again. The "symptoms" are exactly the same... Customer support is basically useless, we spent hours holding the line by now.

My old Viking fridge was leaking and causing damage to the hardwood floors. Viking offered a 30% discount on a new model and requested a copy of the invoice after I made the purchase. They then changed their mind and offered a 10% refund instead. Still waiting for the check months later. Dishonest and disgraceful customer service.

Bought a 6 yo condo wirth original Viking appliances (refrigerator/freezer and range/oven). Both are lemons. Refrigerator cannot maintain 40 degree temp even after maintenance and condenser fan replacement (also does not accurately measure temps, according to separate thermometer). Oven runs anywhere from 25 to 60 degrees hotter than temp dial setting depending upon the day. Was able to fix constant ignition clicking in range burners but not easily. We are now looking at need to buy new high end appliances. You can bet they will not be Viking. Highly recommend avoiding this brand.

I remodeled my kitchen in 2018 and purchased all Viking appliances. Less than 2 years later I already have problems with the dishwasher (the detergent door doesn't open during the wash cycle), the freezer stopped making ice and the door to my steam oven spontaneously shattered when I opened it. I know this sounds crazy but it is absolutely true. I was opening the door, heard a pop and all of a sudden the glass started shattering.

My 11 year old Viking fridge door fell off 3 weeks ago. It caused damages to my hardwood floors, my quartz counters and some millwork. Not to mention it took 4 hours for me and my son to clean up all the glass and everything that was in the shelves of the door. I called viking - they told me that there was a recall. I never received any paperwork, phone call or anything regarding a recall. They then sent a repair company to fix the door. They couldn't fix it and suggested we get a new fridge. Someone could have been seriously hurt. But they don't seem to care!

Everything's been great with my Viking refrigerator.

I've had this fridge for nearly 11 years and have had no problems. Because I love to cook, it's great to have such a large fridge which easily holds enough food for whatever I want.

I've known about Viking for years. I've had Sub-Zero for years, but we just replaced it with the Viking. I liked the quality of the Viking refrigerator I received. It’s a side-by-side refrigerator. However, there’s one thing I don’t like and that is there are no shelves on the freezer side of the door. There are shelves on the door on the top, but just not on the bottom. I’m used to the Sub-Zero having the shelving all the way down on the door.

I bought a new Viking 48” side by side fridge freezer 10 years ago and had the kitchen built around it. It looks fantastic and I felt pretty smug thinking I had a sub zero look but for a fraction of the price. However, 2 months ago it suddenly failed and started heating up rather than cooling. Here is the problem - I’m in the UK and Viking no longer trade in the UK. Despite contacting Viking numerous times I am yet to find an accredited engineer that will touch it. Quote “ I used to work on them but it got so difficult to get parts”. I found a local engineer who has serviced it and replaced the refrigerant but it is still faulty and now he tells me there must be an internal leak and therefore impossible to fix. So I have a £6,000+ fridge freezer which is useless and being more than 300kg in weight I don’t even know how I can remove it. To date Viking has offered no advice or help. No customer service whatsoever.

We bought a house that had a Viking refrigerator. I like that it keeps food cool. However, a piece just broke on it that we had to get fixed.

We got everything Viking here in the house. My in-laws have them and they like them. The double oven’s unbeatable. The quality of the fridge is really good. The tolerances on everything are good. It's solid. I close the door and I feel it's not cheap. However, the compressor went out and I was shocked Viking couldn't give me a new compressor for the Viking. I had to get a replacement refrigerator, which I got a little bit of a discount but at the same time, I shouldn't have to buy a brand new Viking after it wasn't that long. I'm not too happy and I found out it's a Panasonic condenser unit that goes into the Vikings. I like to think we've got years and years of dependability behind it, but when I hear it’s a Panasonic condenser unit, that's not too reassuring.

I was doing a re-do and I didn’t do a lot of research. I recognized the Viking name and I expected it would be a quality product. Since the moment they went in, I find the customer service to be horrific. We had some issues. The stove was leaking. The refrigerator was leaking. The dishwasher hasn't been working properly. All kinds of things. Trying to get through to their customer service meant I needed to reach out to some third party contacts. It was very hard to reach them by phone, I had to email them. It took over a week to hear back before they even got in touch with me.

Viking is highly ranked. At the time of my purchase, there was also a good deal for getting all Viking. Aside from the discount, they threw in a free dishwasher. I like Viking's ovens. But the quality of the professional stoves is better than the refrigerator. It was made in Mexico and not quite the same as their professional level refrigerators. But it's pretty good. I like that the styling was all matching too. The only thing is one of the status lights is out in the refrigerator already. It just happened.

Our Viking refrigerator was fine.

This was a new home and the builder already had Viking inside. We picked them as part of the builder options and we also did an additional spice kitchen, which was close to a thousand square foot. Instead of going with any other make, we thought the same guys could install there as well. Viking is expensive than other brands that we looked at but it would be easier and then, no other vendor can do the good job. There was a delay in getting them installed but we finally got them although now, I have concerns. Initially, they didn't do the exhaust. We got the exhaust with the return and even now my exhaust is not installed properly. We tried to call them and then they just didn't show up or even when they came, they said that was all it was. So I'm not happy with ABW, the company that we did it with. When the technician was installing also, he came in and left the holes in the thing, and he just went.

We were right in the middle of the start of the virus and our JennAir built-in failed, and I needed to get a refrigerator. Viking was one they had and could deliver. But I would have never bought a Viking refrigerator. It’s not where I think their strength is. They didn't install the fan. We had a water problem on our floor and we had to get the guy out. I've never had a refrigerator drip water before and these are hardwood floors.

Viking was the affordable choice and a better choice than some Maytag. It's got a quality name to it. It's the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didn't wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesn't adjust anymore. But, it's good. It works.

I always liked the look of Viking ovens and since Viking always seems to have a package deal sale, we got suckered into buying the package and “saving” some money. The Fridge is awful. The door is too heavy and constantly breaks. They will send someone to fix it, but it is a temporary fix. A band aid. We have thrown out hundreds of dollars worth of food because this fridge door will not close right (very bad design way — too heavy). They will not do the right thing and replace the fridge. I wish we bought the other brand that’s a bit more expensive but actually lasts and is built right. Don’t fall for the bundle deal. There’s a reason they offer it.

After I bought Viking appliances, I've been having problems, and the products are less than two years old. In the first year, we had a problem with the dishwasher. Something went wrong. But they came out and fixed it. Then we had a problem with the refrigerator. The heater for the ice maker didn't work, so there was water pooling at the bottom and then flat out. They came and they changed the heater one time. Then a week later, the same thing, water was coming out again. They said there was some piece over there that was missing. I was disappointed. A $10,000 refrigerator, and within two years, we have problems. For products like these, it should have a longer warranty than one year. But I like it. It has all the features that I need. It's a stainless steel finish but it has a scratch. There's a stainless steel repair kit that I have to get to polish it back to before.

I had some problems with the Viking refrigerator. It had a leak. The man that came out and fixed it said that it was made by a different manufacturer. I have some problems with them in that the handles become loose all the time on the whole entire set of appliances. I've had to have somebody tighten them up three times. They got a problem with the quality of the handle. I also thought the price was a little high.

We had gotten a Samsung refrigerator before and it didn't work well. My husband always wanted a higher-end refrigerator. Viking was always the number one on our list. The purchase of our Viking Refrigerator went really well. We bought it at Pacific Sales, which is the higher end sales part of Best Buy. The delivery was good. There was one issue though. The handle wasn't tight enough, so it eventually became very loose. But when we called for service, they came out right away.

I like the design, quality, size and features of Viking. The delivery of the refrigerator went well. I had it delivered in March, and been using it fine. But it wasn't until about three weeks ago, I had some renovating and remodeling. I had the plumbers come out and they connected the water line to the fridge so it can make ice. They hooked it up and I left for work, came back and only about 10 pieces of ice were made. So, I called up the place that I bought it from and they sent out a technician today but they couldn't figure it out. The technician was like, "Oh, you need to send this in to Viking." This is a 700-pound unit. I spoke with them and they said that they will come out again to get this figured out. So, I'm not very happy with the fridge at the moment. I also had ordered a Viking hood, a Viking stove, a dishwasher and a microwave. The microwave is fine so far. The range and dishwasher, I had ordered back in May, still haven't received them.

Viking Refrigerator had the most cubic feet in all refrigerator units in 2006. I owned one since 2006 but there was a corrosion issue in it which caused some problems. The warranty honored most of the repairs and it had been fixed. Then I just put in a replacement for the 2006 model that I had. I have high expectations that this new one will be a little more durable. The interior lighting on the new one is great and the accuracy of the temperature seems to be very good. The only drawback is they are extremely expensive. They jumped in cost tremendously from the first time I bought it. But it would have cost even more to reset the space for a different model. So I went ahead and bought a second Viking. Other than that, I'm happy with the performance of it.

Viking Refrigerator is easy to operate. I went with it for the price and features. I'm completely satisfied with it.

We bought our range, microwave, dishwasher and refrigerator from Viking. I'm not too happy with the refrigerator as we've had an issue from the very beginning when wherein we would get constant beeping. It gives an FR2 error code and beeps and beeps. We close and open it but it's constant. Plus, the refrigerator is deceiving as it's really big but kinda small on the inside. So, it doesn't fit a lot of things. It doesn't give me water either. We also had an issue with our range. Still, Viking fixed that quickly. The purchase process for my refrigerator was fine and the delivery went okay. It's a nice looking refrigerator.

We love the space in our Viking Refrigerator and it offers some of the bells and whistles. I chose to buy one because of the price that I was able to get it for and its features. It also completes the look of our kitchen. I would like some more tech-oriented features like the ability to connect to WiFi to do something. That would be appealing.

The house that I have has a Viking stove. I thought I should get a Viking refrigerator to have a matching brand name. However, this is the worst purchase experience I have ever had in my life. The refrigerator itself is quite heavy. I oversaw the unloading and the product being brought into my house. The man unpacked it, set it up, and the door would not stay closed. He tried a number of times. I asked the installer to report the issue to Best Buy where I bought my product. He did then I made a follow-up call. They told me they were sending a second Viking refrigerator.

We have a full suite of Viking appliances. It's pricey but we chose them for their reputation and style. My wife likes the refrigerator more but I find it a little too shallow. Everything's up front. But aesthetically, it's very pleasing and it goes with the other appliances as well as the rest of the redone kitchen, and it’s so far, so good. Initially, we had a problem with the refrigerator. It was probably within the first month. I'd found a puddle of water below the freezer on the floor. I did not appreciate that at all. It had gone into a defrost mode unexpectedly, and we had to throw everything in the freezer away.

I like the industrial look of Viking's products. Plus, a family member of mine recommended Viking. We fell in love with the brand and I purchased one of their refrigerators through Best Buy. While it's a little overpriced, I liked the glass shelves. I like how the fridge looks really built-in how it's encased and fits the spot. I also like the durability of the fridge. When I open the doors, they're sturdy and heavy. I can't allow it to close on its own though. I have to hold the handle. The installer told me to make sure I don't slam the unit. It closes quite quickly but it's okay.

I needed a Viking fridge that matched the stove I already had. I purchased one and I haven't been feeling great about it. Recently, the whole freezer got clogged up and I had to shut the whole unit down. I also had to replace a part in the fridge which cost me around $600. Getting the unit repaired was difficult because the two places registered with Viking in my area were terribly reviewed. Plus, those places were not able to help me immediately.

We have had constant ice maker issues (constant tapping noise as ice maker has always had issues with ejecting ice) and now the button that ejects the water filter is broken. We love our professional Viking stove but this product (2017, 36" French Door) sucks! Plus dealing with customer No-Service with Viking is a waste of time in my opinion!

I had a component on my Viking refrigerator break and I spent over $600 to get it fixed. The fridge was manufactured December of 2018 so it's not quite two years. For something like that to break, I wasn't happy about it. It was the thing that would defrost the fridge. It's one of those parts that you just expect to work and it broke. That was a pain because I would have to get a hairdryer out and melt the ice out of the freezer. But I got a good price on the fridge. It's still less than what I would have paid retail. It was out of warranty. If it would have been in warranty, it would have been covered part. But I just missed the warranty window since I didn't have a proof of purchase technically when I bought it. But now that it has been fixed, there's no frost buildup. Hopefully, the fridge will last a lot longer now. I was just upset with that quality.

I love my Viking refrigerator's temperature control. However, the unit that I had prior to purchasing this recent one went bad so I'm not quite sure on the lifespan of Viking. I've been privy to my previous one for about three years. But this new one, I've only had for three months. The parts weren't available so I had to purchase a new one. But other than that, my customer service interactions have been good.

I have a Viking kitchen. I've had a Viking refrigerator in my house for about 20 years. It lasted 18 years before I needed some work. And then, that lasted for another couple of years. I was good with it. It went bad, so I needed a new one. However, I'm rather disappointed that the warranty service happened. The issue was the fridge wouldn't hold temperature. It took about a month and a half. But the tech did a really good job. It has only been a month or two since the repair, but so far, so good. He added refrigerant. He couldn't find the leak. So if the leak is somewhere hidden, it would recur. I like the fridge when it works.

It's unbelievable to me that a brand that cultivates a premium quality image, and commands (demands?) top prices from consumers, designs and builds such a shabby product. FIRST ISSUE: over the past couple of years, two plastic refrigerator door shelves developed cracks, and shattered like glass without warning, dropping the shelf contents all over my floor. These were not overloaded shelves. THIS IS AN ENGINEERING ISSUE: CHOOSE A PLASTIC THAT DOES NOT GET BRITTLE IN COLD TEMPERATURES.

So I moved into a new house 10 years ago it came with Viking appliances. I am a research rat and use unbiased information such as consumer reports. I wouldn’t have bought viking. They already had class action law suit issues In the past. Bad reliability scores etc. It's basically a brand name that should Say Viking = pay way more. Get way less. Our refrigerator breaks every 6 months like clock work. Our friends take bets on when it will break next. A fun game for them. Not so much for me. Their customer support is god awful and they don’t stand behind their product. So do some research and don’t buy Viking. For those who say mine works. I would say a blind squirrel occasionally also finds an acorn. Probably not the line you want to describe your 12 k fridge with.

My Viking refrigerator broke. We moved in to a brand-new house and the refrigerator started making a loud, fan-like noise and started dripping water. I called Viking and they gave me the number of a place for repair people but those guys still haven't gotten back to me and it has been a month. They call me and tell me that they're gonna set something up but then they never call back with an appointment. We have brand new Viking appliances and spent a lot of money on them. I've never been able to use my steam oven because it didn't come with a drip pan. I called Viking for that and they told me that it's on backorder and that I would have it in three weeks. That was three months ago.

We got a nice Viking oven and my wife wanted a Viking fridge next to it. I've had many fridges in my life. But with this fridge, they’re coming out the sixth time to try to repair it and they’re kind of slow to get it. I threw out two batches of food. I had ruined my cabinet and my floor since it leaked water all over it. I have asked Viking if they can fix that or if I have to pay for myself. The whole kitchen is brand new. This fridge came in a year ago with the whole brand new kitchen, new floors and new cabinets. I have never had a product this bad in my life. I thought I would be paying for quality but either I got really unlucky or something else is wrong.

In our kitchen, we have a Viking cooktop and a Viking dishwasher. So, when we moved into this house, we decided to go with Viking to complete the set and for the quality. I purchased a Viking Series 5 built-in refrigerator through Best Buy. It was delivered and installed, and it was working fine for about two days. Then, one of the hinges seemed to have broken on the door. I went back to Best Buy and told them about it. They said they would order a new one and have it delivered, take the old one and send it back. This was about six weeks ago and the new one was supposed to show up yesterday.

I had my kitchen renovated and everything was working but I wanted everything to match. So, I replaced everything. I wanted the high-end appliances and I originally wanted Sub-Zero and a Wolf, but then I thought I wanted Vikings so they would all match. When I bought the products, the first guy knew about Viking but when I went back to purchase it with my husband, he wasn't there. So, I had to settle for the person that was there who eventually walked up to me. He was not a Viking expert and he couldn't answer any questions. There were a couple of problems with the order. He added delivery. When you order that much, you don't have to pay delivery. He had to go back and fix that so it was a little challenging.

The dealer, Mario, did an awesome job of telling us all the benefits. We ended up going with Viking because he said that they stood behind their product and he had never heard complaints from anyone. That was the bottom line where we ended up buying 30 some thousand dollars of equipment there from Best Buy. I bought an entire kitchen of Viking. We have a microwave, a wine cooler, the gas range and the hood. So, all we need is a ship now to be a complete Viking.

My Viking fridge is really nice. However, the door dented a bit easy. The metal part was dented so we had to buy a new door. Viking didn’t cover it, but I don't know why it wasn't covered. It was weird. It was during COVID, so maybe everybody was stressed out. Everybody might have been worried about catching something. But it's fine.

Viking had a sale going on. The refrigerator I was looking at was discounted and with the rebate I was getting, that put it in a price range that was comparable to Sub-Zero. Plus, the store was saying that they have had good success with the refrigerator and that people liked it. I decided to take a chance on their technology. So far, food doesn't go bad in it and I love it. The refrigerator has technology that pulls out the gas that makes food go bad. Before, I would wind up throwing so much food out because it goes bad by the time I get around to cooking. Now, I make less stops at the grocery store. Additionally, water that that comes from my Viking tastes really good. It's much better than the GE Monogram that I used to have. However, the ice maker has a little wire bar that comes down when the ice tray fills up. It's supposed to set off but then it goes a little overboard such that I find ice outside the ice tray. Still, this was the only thing that was wrong.

My wife was looking at different brands and she was a fan. That's why we started looking for Viking. The quality is impressive. We bought more than just the refrigerator. We bought a suite. However, the ice machine doesn't seem like it's of a high quality. It's noisy and clunky. Everything else though seems to be quite good. It has a nice interior and has a lot of space in it.

Everything in the kitchen is Viking. I've seen Viking at my other friend's house and I've heard good things about it. And when we went through the website, they gave us several different options and Viking came on top. What I found it interesting is we had different experiences with different pieces. The dishwasher does not dry dishes very well. I don't know whether I'm not very familiar with it or if that I have to read the instructions. Also, from a volume point of view, it feels much smaller than an LG or other ones. It looks the same size as everybody else's, but it's just bulkier.

I went with a Viking Refrigerator and I've loved every minute of it so far. I like its sleekness and its look. Plus, all of its components are on the inside of the door when we open it up instead of being inside the fridge.

I was looking for higher end appliances, so we decided to go with Viking and have had nothing but problems. The refrigerator's doors had a crack in it. The doors were not aligned. The freezer is always kind of opening and not sealing properly. It's a bit noisy. Then there was indenting, and this is the second time it happened in the fridge. I don't know why. I realized I have an extended 10-year warranty with PC Richard so I had the guy come out again, and he said he had to order a bunch of parts, and he placed the order. I hope that is being handled.

I have a Viking fridge side by side and 4 years (out of warranty). It broke twice within one year. Repair is very expensive. I had called the Viking customer service and they did not care...compared to the whirlpool fridge that never broke for more than 17 years, the viking is A COMPLETE SCAM AND WASTE OF MONEY. Viking customer service were rude and told me not call again. They can not do anything.

I liked Viking's reputation and the quality of their products. They were pretty much at the top of our list with the exception of La Cornue. But La Cornue was very out of our budget and Viking was much more reasonably priced compared to them. We ended up getting Viking refrigerator and range as well as their microwave and dishwasher. The whole kitchen is Viking. Their products look great, function great, and you always get a compliment when people come to the kitchen. We got them from P.C. Richard and they were tremendous.

I got a French Door Refrigerator from Viking and I like that part of it. However, There's a ding on the door because the people who designed my kitchen didn't have clearances from Viking. So far, the quality of refrigeration hasn't been than great. Plus, the refrigerator lost power completely one time. We didn't realize it at the time and so we lost everything in the refrigerator.

We have a 40-inch wide Viking refrigerator. I got it through a deal wherein I had to spend a certain amount and when I did, we also got a dishwasher for free. So far, the new fridge has been fine.

I purchased a home and a Viking refrigerator was in it. It was hard to register and they needed to know other numbers that were printed on the packaging in order to register all their appliances. So, you have to call, which was a pain and you couldn’t register it via phone. You had to then go on their website and do it. Also, my fridge was not installed properly by the builder and I’ve had trouble getting someone to service to reinstall it for me. Other than that, the fridge is fine.

My wife and I perceived the Viking refrigerator as high quality just by certification. We like the look of it as well as the configuration with the door freezer and double open top. We also wanted to get a matching set for we did a remodeling in our kitchen. So far, we really like it but there's one thing that kind of drives me crazy, and it's in the minor side. On the freezer, when you open that the big drawer down below, it has an ice maker, and you pull it out. The way the ice is dumped it into the tray and it builds up, about every fourth time, it pushes the ice behind and comes on the floor. But if I open it slowly, reach back, and try to move the ice, it doesn't happen. But sometimes, I forget.

I liked the Viking refrigerator. I heard about it from a friend and the design is nice. But the quality when I first got it was awful. It had a leak in the freezer and they fixed it, but they replaced it and we ended up getting a new one. So far, it's been great.

Our Viking refrigerator's good. We built several homes and I'm a cook, so the Viking range is what I wanted, and then they were doing a deal. You can get a couple of different things, so I went with that and got the refrigerator. My favorite thing is the very bottom shelf. You can put like pieces of boxes and weird things. It's a well thought out storage. It's a good use of space. As far as the quality, it's what I've expected for a built-in. It's good. One of the little doors where you put your butter in the door was cracked on the inside but that kind of happen.

Less than a year ago, when we needed a new refrigerator, we were talked into buying a new Viking (as opposed to a Sub Zero that served us so well after many years). Worked fine for the first 8 months or so but 3 weeks ago we realized that our freezer temperature (and then the refrigerator itself) was going up. It got up to almost 70 degrees. We quickly put in a call to dealer who sold and installed our refrigerator. They could not get to us for 3 days because of the Memorial Day week-end. We took everything out of the freezer and refrigerator and took them downstairs to a little portable unit.

Our Viking refrigerator was bought along with our new house. Its quality is good but my wife is very upset about the noise. We have called for support but the guy who came here didn’t fix the problem, and we’re still suffering with the noise.

I put a quarter of a million dollars in my kitchen in the house to upgrade and renovate it, and I got a Viking story from hell. We bought Viking appliances for the name because they have a good reputation and my wife liked the way the Viking appliances looked. So we got the Viking stove, double-door French oven and dishwasher. The whole kitchen was gonna be Viking. But their refrigerator was a disaster. We got the house set up then realized you also buy appliances for the way they might sound. In fact, we don’t have a Viking refrigerator anymore. It was so loud that I didn't care what I ended up with but I was not going to keep it. My wife liked the look so much that she didn't wanna give up the refrigerator. We had even built kitchen cabinets to fit everything because it needs to fit the Viking refrigerator. But it was way too loud. And lots of people agreed.

We've had issues with our Viking refrigerator coming with a leak in the line, so it wasn’t very good. They sent a product that didn't work. We had to have them come out and repair it right away before people could even move into the house. We were selling the house. I called Viking, and then they set me up with the two people that work on Viking in the area.

We remodeled our kitchen and I got all Viking appliances. We wanted a higher-end brand and I knew Viking was considered in the top-of-the-line tier. It was between Viking and Sub-Zero but Viking had a special – the dishwasher was free. Overall, I’m happy with the quality. There are just a couple of things that bothered me. The fridge had deep scratches in it and we hadn’t made them but I didn’t notice until the 30 or 90 days so they wouldn’t do anything about that. Also, two months into it, the fridge light went out. The freezer light also went out. I was just really worried about what would happen once we were out of warranty. I told them to come and change it right then. They extended the warranty for three months but there have been some issues that cause me to worry. It would give me more peace of mind to have more of a warranty. I would've preferred a whole year added onto that.

We have Viking products throughout the house. All of our icemakers, double ovens, cook-tops, everything, are Viking. We had quite a few problems. We had two units that had icemaker problems back-to-back and it turned out that it was a hose up in the thing that was not connected properly from the factory. Also, we had one that went out. It wasn’t cooling.

My husband wanted to go with Viking. When we were at a store, they were trying to persuade us not to. They kept telling us that the Viking refrigerator tend to fail quite often and a lot of their customers actually had problems with it once it goes out of warranty, and so they have to pay out of pocket to get it fixed. So, we were persuaded not to get it but my husband was determined to get it because we bought extended warranty. We like our refrigerator. We don't have any problems with it overall. We have the one side freezer, and one side fridge. We like it. It's big. I like the icemaker. It's convenient because it's so wide. I wish there's more space, but overall, it functions fine. So far, we're satisfied.

This over/under built in refrigerator looked like a carbon copy of the Sub Zero we had, and loved, in our prior home. Looks can be deceiving. This refrigerator is really a portal to, well, you know where. Why travel to Alaska's famed Mendenhall Glacier to watch huge chunks of ice calve when you can recreate the experience on your hands and knees, blow-drying the freezer section of your Viking, chipping away ice chunks in the faint aurora borialis of the refrigerator light? Over, and over again.

We were remodeling our home and wanted to get some built-in appliances. We compared Viking to Thermador and some of the other top brands and decided to go with Viking because of their great promotion. The refrigerator looks deceivingly small. So, when you open it, you feel like, "I'm not going to fit as much stuff in there." But you do fit a lot in there. So, I'm pretty pleased with it. The freezer portion makes a couple of noises. It sort of snaps and crackles and makes some little noises there that probably could be improved. But otherwise no, it's great. We actually are on our second refrigerator. The first one that arrived was defective. We got a hold of Viking through the company that sold it to us. Viking was great. They sent out a new refrigerator. They came picked up the old one, and there was no problem. It took a little while, but there were some other complications probably that were at play at that time. Other than the delay, it was a smooth process.

Viking was the one recommended by the sales representative at Best Buy. Also, I checked some reviews online and it was so good. I wanted to try a new brand and I decided I wanted to get that one. What I like the most is that the fridge is very spacious. More than a regular one. However, I had to call Best Buy because it stopped working. They fixed it for free because I had it for less than a year at that time. So, I had my doubts but it has been working fine since then.

My Viking refrigerator has a good space. It’s very convenient. The process was okay when I ordered the fridge, and it was delivered on time.

We have a condo here and we went to Ferguson, one of these retail stores, to look at the appliances. We liked Viking, so we bought it all from them. They looked elegant and efficient, and I liked the overall design and workmanship. When the bottom line of the refrigerator was making a noise in the back, the guy came over and fixed it. There was no problem, and it took him one minute. Then, another problem we had was that we were making too much ice. We took it out and all of a sudden, we were not making ice anymore. So, we did everything. What happened was that the ice must have frozen in the line. The guy then took it out and fixed that aspect of it, too. Now, everything is fine. It works like a charm and so we like it. It has got everything else in there. We like the Viking electric range too. It is excellent.

I saw that the refrigerator was much better because in the beginning, I was close to buying Sub-Zero. But because all of my appliances were Viking, I didn't want to make a mix. That’s why I bought my own refrigerator. But by the day I bought it, it started to have many problems. The engine turned off by itself. It worked once in a while.

I would not recommend buying this refrigerator. After spending $4,000.00 on this refrigerator, we have waited 4 days for customer service to assist with warranty and have now had to contact an outside agency. After 2 hours of attempting repair and figuring codes we still have a non working Viking refrigerator. I have never had an issue with a cooling fan (per code) and have paid less than half of this money for other refrigerators. Appliance repair state this refrigerator is made by too many different companies and is very difficult to fix. I hope Viking stands behind its product and fixes this refrigerator or sends us a new one.

Viking was recommended to me. Everything seems to be good so far with our refrigerator. I like its unique system about the vacuum pressure in it. The design’s fine. I’ve owned Marvel, and I’ve owned Viking, and another one. They're all good but this Viking is a more modern one than what I’ve had in the past. The quality is so far, so good.

The first refrigerator that we received did not work. It did not turn on. So it had to be replaced. Viking had the company that sold it to me take back first one and deliver the new one. I didn’t feel great about it because we’ve never heard of such a thing before. It must have been some random fluke.

We already had a major issue with the door, that little hook thing in the bottom. That is a poor design issue. The fact that if you open the fridge a little bit too wide, it cracks that piece. I figure the likelihood that it breaks again is extremely, and it will cost us $350 to resolve it. It's also a death trap issue because if you have a small child then that gigantic door opens up and that thing is broken off and does not protect your child and they get stuck between a counter, which can be a liability. That's completely unacceptable. Fortunately, we were under warranty so Viking covered it at the time. We've also had some of the plastic breaks in the refrigerator already which Viking wouldn't cover even though it was within the first year. For $10,500, that was pretty disappointing.

I liked the durability. However, I am so unhappy. I purchased the refrigerator then right away, I noticed a sound. I called in two weeks after I purchased the refrigerator because of the sound. Viking sent a repair person. They replaced the motor. And now, it has another sound that’s bugging me, so I rescheduled another appointment. I realized I had felt it but I was always in a hurry. The handles are giving shocks off. I had an electrician go in yesterday. And for some reason, he passed by the refrigerator with his gadget to detect electricity, and there’s electricity running through the handles where we open it. And he said, “Whoa, call them immediately tomorrow. Get them over here. This could be dangerous.”

I like the industrial, professional look of Viking Refrigerators. The quality is great and everything is fine with it.

We chose Viking because we just built a house and we wanted all the appliances to be the same. And we’ve made contact with an appliance company and they had a package with the three - the oven, dishwasher and refrigerator. The quality of the appliances is terrible. It was absolutely horrendous and we would never recommend, per our experience, Viking appliances again.

When they did the setup, they asked me for the receipt when it was purchased and then they coordinated the scheduling directly with the tenant. Viking is more of a premium brand and it was a higher-end house that we put it into. For this particular property, I bought the whole set from Viking. But the tenant had an issue with the fridge where the doors were rubbing a little bit. The techs came out and repaired it pretty quickly. So that was nice.

We own a built-in Viking refrigerator that was manufactured in 2013. Over the past year, its plastic bins have started to disintegrate spontaneously. Nothing was abused or overstuffed. So far the following have fallen apart: (1) The pull for the ice drawer. (2) Three bins in the refrigerator door. (3) All bins in the freezer door, although two have lost pieces but the damaged bins haven't yet fallen out. (4) The clear front of the deli drawer has cracked. (5) The clear top of the chiller drawer at the bottom of the refrigerator has fallen off.

I've been using Viking for the past 13 years but I don't think I'm gonna buy Viking appliances moving forward. I was very happy but not anymore. I have lots of properties and in most of them are Viking. I like the design of the refrigerator but in the past three years, the refrigerators are very bad quality. They just keep breaking down and all the repair people would come in and say not to get Viking. I like too that the dishwasher can have the filter but it breaks too often.

We needed a new fridge, and we heard that Viking was a good model, so we decided to buy it. But ever since we’ve had it, it has been giving us nothing but a problem. We’re working with Best Buy to have it replaced as soon as they can get us a different model or unit, not even Viking. The compressor seems to be humming a lot louder and unusually higher. So it’s this annoying, high-pitched hum that we constantly hear. Also, the alignment of the bottom freezer drawer is a bit off. They tried to replace it with different Viking units from different warehouses, but all of the refrigerators had the exact same problem. So we did not go with a replacement, and we came to a mutual decision that we’re gonna have the Viking taken back by Best Buy and have it replaced by a completely different brand.

I went with a five-piece Viking appliance package for its price and the brand reputation. I was able to get the five pieces that worked best for me at that time. However, I found that Viking appliances as a whole are very simplistic. It's great in a refrigerator, but not so much in some of the other appliances. I had Jenn-Air previously and their appliances just had more features. But for refrigeration, it just needs to keep cool things cool and frozen things frozen. The refrigerator is the Viking appliance that we have that I like the best. It’s nice-looking and seems to be doing what it’s supposed to do. It also has a good amount of space. The lighting is nice. The shelf assembly and the drawers are all great. The refrigerator is working out really well.

My husband heard that Viking was the best kitchen appliances. We got the refrigerator and it the quality was fine. I would’ve liked it to be bigger but that was the one my husband ordered. It was an excellent experience overall.

We were replacing a refrigerator that was a certain size and Viking was the only thing we could find that would fit without having to redo my cabinet. There was a line or a seam that was in the door panel when it first arrived but it has already been replaced. The ice maker is terrible. It's a very rickety metal bar, whether you put it into on or off mode. I was so afraid to move it because it looks like it's gonna break because it doesn't look like something that would be your on/off. It doesn't keep making ice until it's full and it barely makes any ice.

We really liked the Viking product and their counter depth fridge. I love the quality. It seems like it’s well-built.

I bought the refrigerator through the Pacific Sales inside the Best Buy, but the delivery part of it was terrible. The people that were supposed to do the delivery and the installation screwed up twice. It was a 48-inch refrigerator, so it's pretty heavy and large. The sales rep has specifically put in the requirement multiple men team to come for the installation, but twice they came out with only two guys and they weren’t able to do the installation. Other than that, the refrigerator has a nice design and has a quality feel to it. But I didn’t expect it to breakdown so early. The icemaker went out only less than a year that it was purchased. So I had to have it serviced.

I was very happy with Viking and I had a very good experience with them. They were very much on time, they took care of the problem, and they were great.

I bought a house and the appliance in the kitchen on the main floor was done with Viking. It was brand-new. When the workers finished the house inside, they scratched the door, so I called the company again and asked them to replace the door. The people came back to the house and changed that. They mounted and drilled the door with the screws and things like that. It's a double front door and when opening the right side, there is a little flap in the middle, which is supposed to flip when closing and opening it. Perhaps one of the two doors is a little bit too low, so I have to do it manually, which is fine for now. I have to rebalance the two doors together. But otherwise, it was good and I was very happy with what they did. The front door is new now without a scratch and that’s what is important for me.

I went through a dealer in a showroom. They suggested Viking and presented it. Since on the day we had it installed, we kept on having issues. We had a cracked hinge which is steel right from the beginning. Right now it’s making a noise when opened. There was also a loose fan inside that was making a noise at the beginning. That would have to be repaired. There was another issue with the bottom drawer, the front door alignment, which is still not perfect. They said it cannot be corrected anymore.

Every time I open the drawer, there's too much ice in the ice bin and it would spill out all over the floor. Viking is saying that it’s the design flaw and they won't send anybody out to look at it. I'm not happy about it at all. I’ve had it for a year now and it was still under the warranty period although it has since expired. We designed the whole cabinetry around the fridge and I don’t wanna just swap it out. That would not be a great result but I am worried. Otherwise, it’s a good fridge and I like it. It has a nice base and it does what it supposed to do. It looks good and it works. There’s a special temperature drawer in the bottom, which is kinda cool, but it’s nothing I really use.

The fridge is good but the ice maker wasn’t working since day one. The individual ordered the part that wasn’t working and that’s where we’re stuck. He didn't finish the job, and then the pandemic happened. I heard nothing back since.

My other fridge was problematic. It gave me a lot of other problems and it was gonna cost me $4,000 to fix it so it wasn’t worth it. I ended up buying a new one. The quality is okay. We had some issues with the door last week. It wouldn’t close. I don’t know the problem and it is brand-new. I had to call the people that Viking worked with. They were very good, on time, and they fixed it right away.

The customers that I had wanted the Viking appliances and got the refrigerator. I like the way the door feels. It’s easy to open, it seals really nice, and it keeps everything pretty much at constant temperature.

I'm a chef and I've been a Viking fan for the longest time. I've been waiting to have it. I totally saved to have the money up to have a Viking kitchen. People come in and they go "Wow." I don't know if they're amazed by the performance or maybe the way it looks. Maybe it looks expensive, especially the microwave. I press the button and it pulls up and people freak out. I also have an oven and a fridge. My fridge is good and beautiful. It keeps the food fresh. It's classy and it's nice. It has the part where if I wanna put the pizza in the bottom there's a storage for that. I love it however I got some issues that they're supposed to take care of but because of the Coronavirus, I don't know what happened. Overall Viking is the best. They have a little competition there, but it's not as good. What I like about Viking is it has a bold look to it and when you see it in the kitchen, it stands out. I'm pretty happy and my kitchen is very exotic. I am satisfied all the way.

The third technician on the fourth trip out to visit my fridge was able to accurately diagnose the problem. The fourth technician on the fifth trip out was able to successfully repair the unit once the parts arrived after my goading to have them shipped overnight rather than the typical shipping method of bicycle messenger. I was refunded the over $500 I had paid for parts and labor, as at the end of the day it was a warranty covered issue. Since the problem did eventually get resolved to my satisfaction, I upped my star rating from a one to a three. I can't in good conscience go higher than that because it took five trips over almost two months to get to the resolution.

I have a 120 year old Queen Anne with a beautiful Chef's Kitchen filled with all Viking Appliances. I have 500 to 600 people visit and touring this historic Victorian house on an annual basis. The 36" Viking Refrigerator stopped cooling both the refrigeration and freezer sections. I contacted the local high-end appliance center, and was told by them, that they no longer work with Viking because of their very poor service of there appliances, especially their refrigerators. I spoke with all other neighbors in our "mansion district" and was told the same thing. So, this was shocking because I own a complete set of Viking appliances in my beautiful kitchen.

When we renovated our kitchen in 2010, we purchased Viking refrigerator, dishwasher and range. The first dishwasher failed in the first year, and had at least 4 subsequent repairs before Viking agreed to replace it. The second dishwasher also failed within 2 years. Viking would not replace as the warranty did not apply. We now have a GE dishwasher, the third dishwasher within 9 years.

My wife decided to purchase a Viking refrigerator because she likes high-end stuff. The unit's refrigeration is fine, but I’m a little disappointed that we had to request a replacement for some of the drawers because they were cracked. The drawers seemed to get damaged very easily because of a quality issue. When they sent us the first replacement, there was a problem. So, we had to request another one. Nevertheless, there was no difficulty getting ahold of the Viking contact. We are also disappointed that we cannot retrieve ice or water from the door or water, and that the door is squeaking. Overall, I'm not sure if the amount of money we spent is even the value. I could’ve done fine with a Kenmore.

We've gone into an upper-end appliance dealer in our area and looked at a couple of different brands but in the end, we decided on Viking. I also had a fairly large Viking grill with the side burners at my prior home and I liked the construction of that. I liked the style which was pretty simple and clean. But I have a problem with my refrigerator and it's being serviced currently. It's a little disconcerting having an issue within six months of getting it installed but we'll see how the repair goes. It is covered under warranty though and customer service is great. They're very quick to get me tied into the local authorized dealer in the area and getting that scheduled. Also, I've ordered some accessories off of their website and I still have one pending now for about three months. There are things that we are led to believe are available but they tend to be on backorder and take many months to finally get.

When we redid the kitchen, we did research online and decided to purchase from Viking. We bought a refrigerator as part of a package and all the Viking products just kinda fit our needs. Our experience with them has been very good.

I got a Viking fridge knowing that it was one of the more expensive, better products for kitchen appliances. The purchasing process has been fine but the appliances have not been that great. Within one month of moving in, the defrost sensor crapped out and we lost all the food in our fridge. There was still a warranty for it but we had to lose money. The problem was we purchased a home from a builder and it came with Viking appliances. So that stuff was out of warranty and the builder didn't cover anything. Based on what I've read, I would go with a Wolf instead of Viking.

Viking is reasonably priced and is a decent-looking commercial brand. I like my refrigerator. The quality is fantastic. I like the size of it. It’s big and bulky, and probably a waste of time and money but I like it. I also got a stove, a little 30- or 36-inch, the hood, the microwave, the dishwasher and then I have a wine cooler. But I wasn’t that happy with the people. They didn't take me seriously, first of all. I went and spent like $20,000 or so and then I spent more, and they were acting like idiots. They didn't know half of what was going on with what they were selling. They didn't sell anything, actually. If I hadn't known what I was gonna get, I wouldn’t have a clue. But I had done all my investigating ahead of time. I’m a contractor too so I’ve seen stuff. The delivery service was terrible as well. They dropped my fridge when they delivered it and if I hadn't been there that day, it would've rolled over.

We recently purchased a home....both beverage fridges do not work. The previous owner is thankfully replacing them. Also had to have the main fridge fixed. We were told by local appliance store that the mother board and condenser have both been replaced on this fridge. The gas stove top is terrible....the knobs fall off and stick, the burners do not give equal gas distribution. All of the appliances are less than 8 years old. $8400 for the main fridge. $2200 for each beverage Centre....and lord knows how much for the gas stove range top. I would never ever shop Viking. Buyer beware....fancy name and reputation but terrible products and costly to repair.

We have all Viking appliances. We have the convection oven, microwave, dishwasher and range. All are great. We had been going to open houses and a lot of the model homes have Viking appliances. I got a Viking refrigerator for the high-end performance and the quality is very good. However, I had gone to an authorized Viking dealer and the people there were not so great. I would not recommend that store ever again. It was just a regular store in Pleasanton. They sold many different high-end brands but we had already chosen Viking so we went in and just said we wanted Viking. The sales guy was fine but once we got to the order phase, the manager of the store dropped the ball and didn’t place the order.

I always wanted Viking appliances. I love to cook, so it is a brand that was instilled in me that is quality and a professional kitchen. Initially, I should have looked. I went to Best Buy to look at them, but I ordered these online, and I never really tested them out. I like certain things that I bought, but there were certain things I don’t like. I like the refrigerator because it’s large. But I’ve seen others that the inside interiors are better made, more stylish, and the placement of the shelves are a lot more intuitive than the Viking.

We owned a Viking in our previous home, and we are familiar with appliances, so we wanted to have a Viking suite in our new kitchen. We were the happiest with the double oven in our previous place. We had a different model, and the convection ovens were great. So that was our starting appliance, and then we just said that we’ll go with Viking. We thought about Sub-Zero and Wolf but we decided to go with Viking again. We like the size and the look of the refrigerator. In terms performance, everything is fine for now. I’m happy with the way it’s performing. I like the feature that you can control temperature in different compartments in the refrigerator, and there’s ample space in the freezer. The whole suite is the reason that we wanted to incorporate the refrigerator as well. But I would go with a different dealer next time.

It's just a fridge, and frankly a poorly designed product, that for some reason costs an order of magnitude more than others. My Viking is 19 years old but the first failures started in the first year. Shelf units and other plastic parts crack and break and the price of replacement is half the cost of a brand new fridge of another brand ($600 for a plastic drawer cover! - be warned!). I'm about to haul my $15,000 fridge to the dump because the back is rusting out, it leaks water onto the floor whenever it defrosts, and the control panel no longer responds to key presses.

We went to Best Buy and we decided to buy a Viking refrigerator as I had heard that it was the best product in the market. We've also had a Viking stove for 10 years. However, the refrigerator we got stopped working one day. It was not freezing. I called Viking and they sent me a company to do the service. They needed a part as there was something wrong with the motor. Now we’re still waiting for that part. So far, we haven't had good experiences with the equipment we bought from Viking. The dishwasher we got was a problem also. Now I have to pay $500 because the motor went bad.

There was a technical issue with our Viking that led to it being replaced. It was an older model that had a very unfortunate habit of freezing over the freezer at the bottom. The customer service was quite good. My wife contacted a US service representative who referred us to a local repair person who came to our house and assessed the issue. Being that this was something that was recognized as Viking and something that warranted a replacement, he reached out to a Canadian representative who emailed us and spoke to my wife. We then signed a contract and an NDA and they replaced the refrigerator. So far, the freezing at the bottom hasn't happened with the new unit. It functions well.

Our Viking refrigerator is of excellent quality. I like how heavy-duty it feels.

I like the lighting of my Viking Refrigerator. It's much brighter than the other refrigerator that I had. However, I was disappointed that it didn’t have the same gold handle option that I had with the rest of my kitchen. Still, their reps were very good and they are able to provide me with whatever information I’m asking for. I'm very happy with Viking and the quality of their products as well as the customer service that they provide.

I had a Viking in the home I purchased and based on the existing refrigerator I had, they offered me a discount to stay with them. The older refrigerator was not very good at all. The models that were manufactured between 2001 and 2007 were total crap. And they knew there were problems. The owners had significant repairs and costs. I had issues with the thermostat, compressor, evaporator, and hardware falling off. The evaporator was 1,500 bucks to replace and I've done that twice. When it came down for replacement, Viking offered us a 40% discount to stay with them and give their product another chance. So far, I'm very pleased with the new refrigerator. Their representatives were very helpful and I like the people from Middleby. I've had a very good experience with Viking.

We had a Sub-Zero and then we decided to try a Viking. We wanted a freezer on the bottom rather than the side to side, and it’s stainless steel. However, we’ve had some problems with the freezer as it stopped working. Somebody came in and defrosted the drain line or whatever that gets clogged up with a hair dryer. We had to spend about $400 to $500 to get that fixed as it was out of the warranty. Also, I'm not all that impressed with the set up for the authorized repair. We called customer service, and the repair people are coming again tomorrow. But it’s like I’m talking to somebody where I got a phone bank somewhere, and it’s not a local business.

I love the amount of space of my Viking refrigerator. It’s really good for an office. However, it wasn’t getting to the appropriate temperature. So, the serviceman came in and replaced the fan and something else. Those parts were not under warranty anymore, so we were looking at four years with the refrigerator. The freezer was working fine, but the two parts that he replaced didn’t do the trick. He had to come back, and then it was something that he needed to fix. He came out a couple of times before we finally got everything back up and running. So, we were without a refrigerator through most of the holidays, which was kind of a pain. And it made it hard to get him in.

Viking's quality doesn't justify the price. It's not the quality that I'm expecting it to be. There's just nothing special about it. They have a good service though.

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. It's amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

Viking Refrigerators are crazy expensive rather than just going with a regular refrigerator. But my wife wanted one so we got one and it is fine. Our experience with the sales rep and the installation were great. We also have a Viking stove and the starters on the gas thing weren’t working. But then a gentleman showed up, found the problem, came back with the parts, and fixed it.

We bought the package of Viking appliances - fridge, wall oven, and stove from Trail Appliance in Calgary in 2009. We are living outside of any major city so servicing these products has been tough. The products are constantly falling apart and expensive to repair. The fridge shelves and drawers have cracked numerous times and are now taped with duct tape as the replacements are too expensive to keep replacing! The stove elements are no longer working so in process of finding repairs. Not hopeful. Very disappointed with the product line.

I have a 36" Viking refrigerator with the freezer on the bottom. Generally it does what it's supposed to do -- keep food cold. But it's rather noisy. I can hear it running in the next room. The refrigerator door has an annoying tendency stay open; it has to be closed with a deliberate push or it will swing wide and bang into an adjacent wall. I assumed it would be a simple adjustment to rebalance the door so that it would close with a slight nudge as most refrigerator doors do, but a Viking repairman said there was nothing he could do to correct the problem.

We owned this place for seven years. After five years, we noticed that the refrigerator would hardly ever shut off and the alarm would go off daily, then it went up to twice a day. We were having problems keeping ice cubes. They would melt, would stick together, and then everything would have a lot of moisture within the freezer area. It got to a point we could hardly keep frozen items in there. A.B. May, the company we got a contract with who service Viking, came out, looked at it and said, “You don’t have a good seal. It could be where the refrigerator itself is a little wavy, so therefore, you can’t get a good seal.” He recommended I just go ahead and not keep trying to put parts back into it and fix it but get a new one instead. So, we did. We went close to a year dealing with the alarm problem. In the last six months, we couldn’t keep anything in our refrigerator while they were trying to figure out what was wrong.