Viking Refrigeration Reviews

We have Viking Appliances in our newly built kitchen. We were told Viking Appliances are the best but I just wish I had read the reviews first. We have a built-in Full Fridge and Full Freezer which has been leaking constantly. We paid top $$$ for both. We had the technician in several times but the problem is still there. Viking keeps referring us to a third party company for the repairs but they cannot do anything.

This refrigerator is a disaster! The ice maker has broken repeatedly since I've owned it. Repair calls and bills for that and it still doesn't work. The plastic handles on the bins are all broken. When you pull on them to open the drawers, they break. And the worse thing? It leaks. I have thousands of dollars of damage to my bamboo floor. After having this repaired, I see that the pan under the refrigerator fills up with water every few days.

I could kick myself for not reading these reviews before buying Viking!!! Built a new home with all Viking appliances. Serious quality problems on everything except the range....so far. They are not a refrigerator company or a dishwasher company. I am as far to say they cheap quality! We absolutely wish we could go back to our GE or Maytag kitchens. In 2 new house with GE and Maytag and 15 years we did not even have 1 service call. Viking in 1 year of our 3rd new house 3 problems with ref. and just a bad dishwasher (never dries). Frustrated and feel terrible that I spent $10,000 over our budget to get Viking to end up with this level of quality and service.

Well, in the event that a Viking representative would ever read these reviews, I thought I would add our experience. We have a 48" side by side professional unit which, thank heavens, the previous owners paid for, not us. I would definitely give 1 star if we were the ones out $11,000... The day we moved in there was a puddle of water on the floor under the freezer side. Since that day - 6 months ago - we have had a technician out 4 times for the same problem. He has tried multiple solutions. One day the freezer just quit working. So much ice had built up inside that the fan broke. Now the second fan has broken. The contents of our freezer have just melted for the second time.

We've invested on a full line of Viking appliances in our renovated kitchen a few years ago: refrigerator, stove, oven and microwave. We had to replace the microwave because it was not heating food. Now, the refrigerator is not cooling enough. We called Pacific Sales. We called Viking. They both referred to Appliance Masters, technicians authorized and specialized Viking appliances. Three technicians have come out five (5) times: Changed the fan, changed the board, checked the vent, checked the thermostat, calibrated the temperature. The problem has not been resolved yet. Our kids have gotten sick from eating food going bad because the refrigerator is not cold enough. VIKING IS HIGH END BRAND, EXPENSIVE PRICE TAG WITH POOR POOR QUALITY.

So, after years of AGONY, we finally purchased a new built-in refrigerator! Yesterday, our VIKING 48 inch built-in refrigerator was hauled away, and a new KitchenAid built-in was installed. It's sooo cold inside! Our food hasn't been refrigerated this well for years!

We are now in year two of our new house. And in year two of HELL in dealing with our completed Viking Kitchen. Since the install we have had problems with the two dishwashers, refrigerator, double oven with griddle and microwave. We have had numerous technicians that Viking sent come and "fix" the problems. One dishwasher leaks. The tech could not find the leak "but since it only leaked the one time, that shouldn't be a problem". It only leaked one time before he came out, and that is because we stopped using it. We have hardwood floors and a basement. Thankfully I was home when I spotted the puddle of water.

I guess I am not the only one with this problem as I read the comments!! Has anyone found a solution? I have had a repair man out here 3x and it keeps happening. The coils freeze, the floor of the freezer has a 1/2 inch frozen solid water and water leaks out onto my hardwood floors. If this is obviously a problem why are they not fixing them??????? I had a Subzero in my other home for 20 years and this never happened!!! So during this beautiful Sunday I'm inside scraping ice and cleaning up water. Someone has to be accountable.

I purchased my Viking side by side 'built in' refrigerator in 2011... I have had ongoing problems... The dealer sent out a technician with a list of problems we were having... Water freezing within the door to dispenser, rattle within the grille, door hinge catches and pings when opened and closed. After a couple of times with dealer technician, they sent me to a local authorized Viking repair business. Numerous technicians were sent out to work on previous problems and then we started adding additional problems... The back wall piece that ice tray connected to came loose, and again no ice or water dispensing. Auger motor broke.

I have had nothing but problems with my Viking appliances. Currently I have wage coming on my wood floor from my ice maker - I have had it replaced once but still is not working properly. Frankly, it is not at all more than a nice name for expensive kitchens.

I have 5 Viking Appliances in my Home, none of them work properly. I have contacted Viking Customer Service several times. All I get is that my Warranty has expired. The Dishwasher has been repaired at least 3 times, the knobs are coming off the Stove Top Oven, the Refrigerator/Freezer has been repaired 4 times (It is still leaking water and not cooling properly). The Built In Microwave is not working (It was repaired twice, Panel went out) and the Built in Oven burns food. I have been in my house since 2009. I can't understand why I am having all these problems with Viking Appliances for the Price and Name, I expected Good Quality and Service. No One at Viking Address My Problems. I will never Recommend Viking Products to Anyone, and I will Never Buy Viking Products again.

10 years ago we bought a 42 inch side by side frig. Service and repair began regular visits from day three and it has been a terrible experience. There are too many issues to list here, but if any one cared I would be glad to share the "rap sheet". The original dealer was Sewell Appliance in Sandy Springs, GA and the service company was Hadco. One of the frustrating issues was that many of the diagnosis discussions did not make sense. Cause and effect, symptoms and solutions, etc. are not always rocket science. Many ill-fated service calls have been endured. Once again, details available upon request.

First unit replaced by HADCO because of compressor failure. Second unit is worse with multiple issues and problems; ice build up on bottom freezer, water leaking onto hardwood floor, plastic drawer fronts and pulls breaking, ice maker supply tube freezing, bad door seals, both door hinges broken, and several more issues. I've had it with Viking and HADCO and have a Facebook page: ** for others to post photos and complaints with the hope we will be heard by Viking.

Hi. We purchased Viking side by side refrigerator in 2006 and since then the door won't shut tight. We been calling Viking company in regards with this problem and the technician said it was just a loose screws but never get it right since day one. We are so disappointed with this product because we pay too much for it. So I would never be a repeat customer ever with Viking Appliances. They are expensive and they are just a bunch of sneaky people telling you that their products are good. No way that we are getting Vikings appliances.

Have problems with this since 2008, with the little square pipes that connect from the refrig section down into the freezer freezing up solid with ice. When this happens the refrigerator warms up as it cuts the circulation from the freezer to the refrigerator. I have tried modifying the ducts to no avail... This is a crappy design, never seen anything like this. I've had GE appliances that are almost 50 years old that "never" ice up... The VIKING is defrosting, but it looks like the cycle is too short to warm the ducts properly - either they should be tied physically to the coil for warming or changed to teflon so ice won't stick....

This is the one and only online product review I have ever written, and in spite of the many that precede mine, I feel compelled to chime in and advise other consumers to avoid Viking refrigerators (and dishwashers too, for that matter) like the plague!! We spent 2 1/2 yrs. on a complete state-of-the-art rebuild of our official historic landmark Victorian, to which we returned in July, 2007. As a Realtor who specializes in the sale of luxury properties in the San Francisco Bay Area. I had been recommending top-of-line Viking products to clients who needed to refurbish and stage their homes for resale. Today, I feel badly for ever having done that!

Same problems as everyone else, except after enduring a long wait period for the door recall repair and having to defrost my freezer once a week, my fridge door fell on me tonight. My water damaged floor is dented and scraped. My wall is damaged and my hand and back are killing me. Someone, PLEASE let me know who is organizing a lawsuit... I cannot believe this brand is still in existence. What a piece of crap!

7 years ago we built a house with all Viking professional kitchen. We have had trouble with every appliance!! We are on 2nd refrigerator and 2nd ice maker and now the ice maker has died again. No repair in sight. First time the ice machine broke we were w/out it for 4 months! Hadco ruined the hardwood floors. Now we are without ice again. We want another brand ice maker!!

DFSB423 - I feel much better reading the previous posts... I'm glad it's not just me. We have had the gaskets changed... $425.00 later, the freezer is still running and it must be defrosted every two or three days. The Authorized dealer has the customer service of a vampire and we are just tired of being sucked dry every few months. The "new" gaskets have done nothing to stop the freezer from running and I'll not spend another dollar until someone from VIKING CORPORATE address the issue.

30 months ago I bought a new built apartment in the Dominican Republic that came with a new 48" Viking professional refrigerator. It started to malfunction (not cold enough, not making ice cubes, making loud noises and not refrigerating altogether) soon after we got it. Kitchen Center in Santo Domingo, who supplied it, did not want to do anything about it pretending that the 12 months warranty had passed. Kitchen Center finally agreed to replace it with a new one at the condition that I pay them an extra USD $7,500.00 which I did. The new fridge is also malfunctioning and has the same issues. A Viking representative offered to change it about 4 months ago but Kitchen Center does not want to honor this promise.

Purchased a very nice home in 2006 that had just been built. The home came with Viking appliances. We have had nothing but problems with the Fridge and the Dishwasher has already been replaced with a top of the line Maytag. We have spent hundreds and hundreds of dollars on everything you can imagine with this fridge with 3 different authorized Viking repair companies. It still doesn't work properly and the alarm goes of all night keeping everyone awake. This is the worst $8000 dollar piece of junk ever built. It has to go, can't take it any longer. Someone should start a class action suit against Viking.

I have filed numerous complaints with Viking regarding my Designer Series all freezer, model # DFFB304. My complaints get addressed for about five minutes and then lost in cyber-space. Viking has mastered ignoring the customer and blaming everyone else who has ever touched the freezer instead of their own poorly engineered/manufactured product. I have now had three separate Viking repair professionals at their recommendation identify the problem. Somehow, Viking is holding me liable on an install issue that was done by one of their authorized dealers who is no longer in business. They probably went bankrupt as a result of selling Viking products.

Got rid of ice maker 3 years ago after $900 in repairs. Now I must defrost every month because of ice build up.

This refrigerator is the biggest piece of junk you could ever buy. The ice maker box freezes to the 3/4 mark and you can't remove the ice container from the door because that gets frozen too. Even with a hair dryer to melt the ice it will not remove. It has been serviced three times by Viking's certified repairman and all three times it worked for the first day and then stops. It was a $4000.00 refrigerator and the repairman told me never to buy their refrigerators because they're made like garbage.

Bottom freezer floor has 1/2" of frozen ice. Bottom of refrigerator leaks all over wooden floor which is now ruined. Had nothing but problems with this refrigerator from day one. Don't buy a Viking product ever! Don't know what to do at this point. Any suggestions? Can it be fixed? Is it worth trying to fix if possible? Need someone's help!

The Viking model I purchased was: DFSB423. It is a side by side and we had custom wood panels made for it so it would blend into the cabinets. It worked fine for the first year and then all of a sudden the gaskets on the doors would not connect with the outer shell of the fridge (Frame). So I had them replaced... and NOTHING changed. After the third or fourth visit from the official Viking fridge repairman, I was told there was NOTHING I could do to stop the fridge from leaking. There is a factory flaw with the foam filler process when the unit is put together... so basically what happens is the shell (frame) where the gaskets are supposed to seal gets warped because of this manufacturer flaw with the foam, which causes condensation and leaking all over our wood floors. Fabulous!

Since day one, I have had problems with both units. Refrigerator back wall freezes up and is leaking water. My shelves are constantly filled with water. The door squeaks like it's 100 years old! And all the shelve clips came in broken! I had the unit serviced many times until PC Richards said they'd get me new units. The freezer is a big problem too. Ice maker works when it wants to! For a while, I was buying ice because it wasn't making ice! It's been 7 months and I'm still dealing with these defective units! I had a subzero unit and never had a day of problems, but because of my size issue (we changed the configuration of my kitchen), Viking seemed to be the best fit! Boy was I wrong!!!! NEVER buy VIKING products...... Might I add PC Richards customer service is terrible too! They do not stand behind their customers. Getting a big run around from them too! To date, still waiting for the swap. It's only been 10 months since I had them installed and when the problems started!

Same issues as most everyone else. Viking refrigerator model #DFRB530 has been a nightmare. Constant broken and cracked drawers, ones are the door so bad that they randomly just bust loose when you open the door and smash jars and bottles all over the place. Ice maker works when it feel like it, and door makes very weird sound that is progressively getting worse.... Now I'm wondering if I will just fall off as others did? All this after paying $12,000.00 for side by side top of the line units that have been nothing but a disappointment! My Sub Zero that I had for 20 years I put in basement to use as extra refrigerator until it breaks. It's still going like a champ! Never ever again will I purchase a Viking appliance, and like others we live in very high end neighborhood, and I will spread the word to everyone I know, building or remodeling, to steer clear of Viking!

My $8000.00 Viking refrigerator broke 7 days after installation. It started smoking and there was an electrical "problem". When I contacted Viking, I was told our ONLY DUTY is to repair motto replace. Of course after it was repaired, there was a recall. I have had a problem with the ice maker and water dispenser. I woke up to find water all over the kitchen. There is a constant problem. I do not recommend this product.

My niece purchased a home with a Viking refrigerator under warranty. Freezer stopped working. Repair person said the parts are covered by warranty, but the labor would cost $1800 to repair the freezer!!! I have a 20 year old subzero that has only had to have the fan replaced...a $100 part. I have read over the complaints and Viking is a below standard fridge.

Bought two Viking refrigerators in 2006, started using them in 2007 and encountered major issues while still under warranty. We just replaced the door gaskets for the third time at a cost of $700 (parts and labor) for one of the refrigerators, but we totally needed them replaced because they ripped apart and refrigerator door would not seal. So far we had replaced: bottom set of fans, gaskets, computer panel, ice maker, and door hinge. The refrigerator freezer unit door still swings open by itself, always have to hold on to it otherwise it can hit person behind, which happens. Interior plastic bins all show signs of cracks. Water evaporating fan has stopped working on one of the units. Water breeds mosquitoes unless you clean tray by removing from panel screws.

We have a Viking Professional side-by-side freezer/refrigerator. This unit is overrated, I personally will never purchase one again. I think Vikings has a no service after the sale policy. Our Viking Professional freezer is more like a refrigerator instead of a freezer. They look nice but that's about it. I've spent almost a couple thousand hope to salvage but I'm ready to give up! I think i'll buy a Kenmore next time.

I bought a kitchen full of appliance from Viking. My refrigerator has caused what appear to be typical problems. Doors not closing or sealing correctly. Ice maker repair four times thus far. Company over the years could have been more congenial!

The company is nasty and unconcerned whenever there is a problem... My side by side has been nothing but problems. The ice machine has been replace several times... and today the ice maker stopped working. The filter is changed every 6 months so it's not that. The product is just beyond horrible. We purchased the large flat top grill... problems with that 2 times. Double ovens... haven't had trouble yet, and warmer hasn't had any trouble. The dishwasher isn't even as good as my old Whirlpool... Over 20k in appliances and not even as good as standard crap on the market. Should have gone with Wolf like I originally wanted. The salesman talked me out of Wolf and Subzero for Viking! My opinion... DON'T WASTE YOUR MONEY!

We bought a Viking refrigerator in 2005 and since then we had nothing but problems with it. It started with leaking water and damaging our floors and continued with changing 3 ice-makers in it which we still have problems with. The water dispenser freezes frequently and recently the door hinge is getting loose, not closing properly. We are afraid of injuries in case it comes off (as it has happened to other owners) and what makes it worse is the company's rude and nasty attitude when contacted. I would never buy another Viking appliance and hope there was something I could do to be remedied for all the hardship that me and my family have endured. If anyone has a lawsuit against them I will be glad to join.

This refrigerator was serviced within a year after purchasing it. The doors started becoming uneven. Two repair men had to remove the door and replace the pin. They do not have factory pins so the door is still slightly uneven and makes a weird sound when it's opened. Fast forward to today and the freezer is warm, my food is thawed. I have had nothing but issues with my dishwasher that doesn't dry my dishes, 6 burner range, microwave needed a part. The self cleaning oven doesn't do a good job and the grease is still on the door window. I never imagined that spending top dollar for appliances would be such a headache and so costly. Please, if you're in the market for new appliances, DO NOT buy Viking!

I'm sitting here frustrated and angry as my Viking refrigerator has done the same thing as the person who reviewed before me. As of the other day I heard a grinding noise and now my food was all thawed in the freezer and my refrigerator does not seem to be cold. I can't tell you the amount of times this refrigerator (in fact my VIKING trash compactor, gas cooktop and refrigerator) have been serviced over the years. I would never purchase another VIKING appliance based on my experience. I know the repair folks are happy for the business but each time they come out I cringe as VIKING repair parts are as outrageously priced as their appliances!

We had a new $8000 refrigerator from Viking. Over 5 years we had it repaired 18 times. The refrigerator was recalled so Viking charged us half price for a new one about 8 months ago. This evening - all of the food in the freezer is now thawed out. The refrigerator is not getting cold. You've got to be kidding. Even the replacement of the recalled refrigerator isn't working now after 8 months. We have an old GE refrigerator out in the garage that we've had for 16 years and it still works perfectly with no repairs in 16 years. So tell me, what is better, the EXPENSIVE OVERPRICED 8-MONTH-OLD VIKING - OR 16-YEAR-OLD G.E. that has never needed repair?

Purchased a beverage center/Mimi fridge with a 5-year service contract, thank god! It has never worked properly. We have had at least 6 service calls and probably several thousand dollars in repairs. The unit has never worked properly and has be out of service longer than it has worked. By the time we get the call to the repairman they order the parts they come back to fix, the fridge breaks in about another week. It mainly freezes the contents which leads to exploding sodas and cracked glass. It has read the incorrect temperature as well as unable to change the temperature.

We had a house built and installed all new Viking D3 appliances. We have had problems with every single one of them. We moved in in May 2013 and as of December, we have had the Viking repairman to our house at least 4 times. Who has time for that? Every time has been for the refrigerator and at least one other appliance. Every time we have had to throw away hundreds of dollars worth of food. As I write this review a few days before Christmas, the refrigerator randomly decided to stop working. Convenient now that I have a turkey and all of the other items to make Christmas dinner.

In 2009, we replaced our 17-year-old SubZero with a Viking Refrigerator (15.2 cu ft of fridge and 5.1 cu ft of freezer). Aitoro's in Norwalk, CT threw in a Viking wine fridge for free. The doors to the butter shelf broke very quickly after purchase and the cheese door is cracked. We also purchased an extended warranty. Bottom line, the service company after 5 attempts to fix the refrigerator told us we were keeping the door open too long. We are empty nesters who work all day and are nowhere near the kitchen. Calls to Aitoro's did nothing. Calls to Viking Custom Service referred us to another store who does not service appliances purchased elsewhere. The service company who covers the warranty is unresponsive. For the last 6 months, our food is in the vintage, mustard yellow, GE refrigerator vintage 1977 (in the basement) which works like a champ. I would never, ever recommend a Viking appliance to anyone. I will never purchase another appliance from Airoto's who we have used for the last 20 years. Whatever happened to customer service? It seems we have no other alternative than to go and buy a new refrigerator.

I am thankful to hear that others have had the horrible experiences I have had with Viking. My issues relate to multiple appliances and again, we purchased an all brand new Viking kitchen, with top of the line features. Since I have had the appliance, I am on an intimate basis with the repair tech referred by Viking whom are not much better in terms of quality and consistency in servicing. Ice maker - I am on my third replacement, finally breaking down to try it again! My accessory doors broke off on day 1, forget it, too expensive to repair. My refrigerator leaks from bottom, put a towel there, it’s easier than trying to get a reputable repair organization to fix it. First, it’s this and then it’s that and then it leaks again.

Agreed Viking appliances are 100% crap! I have 4 of them. All over $7000.00 each and they have all failed many times. Control boards in the all fridge model and the gas ovens do not light or function correctly, and in some cases not at all. The burn tubes are HAND drilled like from the 40's!!! Basically like some kid with a hand drill trying to drill the gas holes into a tube so it might work! Unreal. The service guy has been out 8 times to "try" and make it light correctly! The fridge, what a total waste of $7000.00!!! If and when it cools it will freeze the food or just alarm or stop cooling at +14 degrees c! This Viking crap has ZERO consistency and is RUBBISH! Even the Viking toaster had to be returned as it failed the first DAY!

I will never buy another Viking product after what we have experienced with our 5-year old Viking refrigerator. Until this year, we were so thrilled with our new kitchen. Then Jan 5, 2013 came and our refrigerator stopped working. We had to throw out well over $1000 in ruined food. Imagine my surprise to find that we couldn't get same day service for such a serious problem. Only after contacting Dave and Donna from RiverBend and Co, where we purchased all of our appliances, did we finally hear from a service company. They came out 2 days later. Since the parts are so expensive for this appliance, they are not kept in stock. Not only were we charged for the new part over $500, we had the honor of waiting almost 2 more weeks for the part to arrive and a service person to come back to install it. A horrible 2 weeks, but at least it was after the holidays and the refrigerator was able to be repaired.

The Viking fridge problems are a thing of the past. I recommend Viking. They look beautiful and Viking customer service goes extra mile to fix any past problems. I own 2006 fridge and would buy another one at any minute. Thanks Viking.

Viking fridge looks better than any other fridge. It is quiet and spacious. The older models were giving lots of trouble to people but this is part of the past. Viking repair people fixed all my problems going the extra mile to help me out. I would buy a Viking fridge again as long as it is manufactured after 2010. My 2006 model broke down but it was repaired speedily at no charge. Thanks Viking.

Viking, you SUCK. 3+ months with a $3,000+ fridge that was delivered broken and all the local warranty reps you outsource to are saying is "Viking switched its distributor two times so you will have to wait longer?" How about some lemon laws here. I called Viking directly and the brain dead receptionists can not get me to the right person. Why? Because they can't fathom why someone with a California phone number lives in Texas. Gee, if you want to be elite Viking, you might want to consider that your customers have multiple homes in other areas. I regret buying a Viking Dishwasher (POS does not even have heated dry), Viking Range (delivered broken), Viking Microwave (over priced Kitchen Aid) and Viking D3 Fridge (Broken on Delivery). I have yet to get a customer service rep to call me back. No one is empowered to make a decision. I will be buying Wolf/SubZero next time.

When I remodeled my kitchen, I chose a Viking refrigerator because I preferred its interior to the Sub-Zero and because I thought it was a reliable brand. MY VIKING REFRIGERATOR IS HORRIBLE. It has been nothing but problems. Initially, the tray on the bottom needed to be emptied multiple times daily (more than a quart) so that the water would not leak onto the floor. Additionally, there was a tremendous amount of condensation inside the refrigerator. I was told this was normal. If the water is not draining out of the bottom, I know I have a different problem. The part that regulates the temperature needs to be replaced because the refrigerator is freezing everything in it. Even when that is working, I cannot keep fresh fruits and vegetables in this unit because it does not regulate the temperature uniformly. Parts of the refrigerator freeze even when I have it on the lowest temperature.

I have Viking refrigerator (48 by 84) with a diagnostic of internal leak made by authorized expert. Non-repairable. Still under the warranty (12 years sealed system). Viking Service Manager at the distribution center received the expert's report on August 29, 2013, but ignored it. After I contacted them on September 23, 2013, they started to interpret the warranty in different ways. Also told me to contact Viking customer service by the phone. I stay without a fridge till now. I had a meeting with the Service Manager. He apologized for the delay (about a month!) and asked to wait again. To show his work he provided me with the email sent by him to the Regional Service Manager and the reply. General idea - let's make her go back and forth while we get Viking on the same page. Then offer her to buy a replacement unit at 6160 + 15% tax, 50% of the actual retail price.

10 years ago we did a remodel of our kitchen and game room after saving up for eight years to pay for it. I convinced my wife to purchase the Viking refrigerator over the Sub Zero which she really wanted. She had purchased a Viking range at our old house which she loved and we moved it to our new home. After it and the new refrigerator were installed I felt that it was perfect and I was proud of the fact that we were able to afford such a nice kitchen. Well soon after we had problems that everyone here has had and more.

We bought a Viking fridge and separate freezer in 2006 when we remodeled our home because they replaced SubZero products and fit into the spaces perfectly. We assumed when you pay for top end products, you get top end products. Instead, we have become used to the freezer leaking onto the floor and a sheet of ice on the bottom shelf. Meanwhile, our fridge has begun acting up and is unable to regulate its temperature. We have been getting up in the middle of the night every night to turn off the alarm and have been dealing with frozen fruit and slushy milk.

Our builder sent us to his appliance vendor to select kitchen appliances, whereupon a salesman convinced us to upgrade to Viking--there was some kind of package deal on at the time. The first 2 years were marked by constant frustration. The fridge had no shortage of problems (our version had a fridge above and freezer below). The hinges were replaced by a factory-authorized repairman twice (the first time, he forgot to lubricate them, and we ended up with a small pile of metal dust from the grinding metal parts). It took several attempts to get the door to stop swinging 180 degrees. The metal freezer rack started rusting (the factory sent the wrong part for the first attempted repair).

Viking 42' side by side refrigerator - Our kitchen is mostly Viking appliances. The stove and ovens have been good. This is our second Viking refrigerator. The first one was recalled because the doors were falling off. Our choice was to either have the doors replaced or to purchase a new Viking at a reduced price. We opted for the replacement and decided to upgrade to an ice and water on the door feature. What a mistake. The ice machine on this unit has not worked properly since day one. We have had several service calls. The last service call was placed in July.

Viking is overpriced garbage. The larger oven bottom metal has warped badly. The stove top burners are hard to auto light. The middle griddle has had a temperature control problem since new and now barely heats up. The fridge/freezer condensation drip pan on the bottom overflows every other month. I believe this is because they tried to not use an electric heater for evaporation to save electricity but it is an energy pig anyways. I changed the ice maker which now works fine because it isn't made by Viking. The through the door ice dispenser has never worked consistently even after being replaced. The hood is okay but is a ** to clean properly. An appliance repairman told me Kitchen Aid is much better quality and the parts are cheaper but more reliable.

We bought a house in 2010 built in 2008 that had Viking Professional Series appliances. I should have kept track of all my service calls. So far I have had the refrigerator worked on at least twice, the freezer once, the microwave twice, my ovens do not heat evenly, and the dishwasher now is broken. It starts up, water runs in and then it stops. The computer board needs to be replaced, and it's a $500 part, not counting installation. I am going to buy a new dishwasher and try to sell it on Craigslist for a couple of hundred dollars. It was an $1800 dishwasher. I have posted on Facebook and told everyone I know -- AVOID VIKING APPLIANCES and run, don't walk, from any houses that have them.

Since 2004 my Viking Refrigerator has had the ice maker replaced three times, lost power three times, replaced the inverter low voltage board twice.. This company is horrible, will not stand behind their product

This is the worst investment I have ever made!! My Viking refrigerator is a nightmare. We renovated the kitchen nine years ago and I purchased a Viking Range and Refrigerator. We have had nothing but issues with it. Finally, after hounding the company and making numerous phone calls and threatening the lemon law, they replaced it with a new one and shortly thereafter, this one started to do the same thing! The freezer floor builds up with ice and then stops cooling the refrigerator. I have lost probably 6 refrigerators full of food!! Because you have no idea when it stops working.

We live in a neighborhood of $2 million homes that were all built in 2002-03. The builder put all Viking appliances in the kitchens of every home. The refrigerators are 48-inch wide side-by-side built-ins. We had problems starting in year 1, and it continued to year 2, and Viking replaced the entire refrigerator in year 3. We continue to have problems every year, but it's long out of warranty.

We did an expensive kitchen remodel in 2008, installing a $5000 built-in 36-inch Viking All-Fridge. In these last 5 years we've had nothing but trouble with it, and had to get service men out here numerous times. Often they were not able to fix it. It seems from the other reviews that we've been having the same identical problems with this fridge: 1.The beeper would start beeping at any time while the door was closed - was fixed. 2. The uber-heavy door is sagging to the left - was worked on, but still visibly sagging, so I don't think the fridge closes properly. 3. Ice builds up on the cooling panel behind the top shelf. 4. Water constantly collects on the shelves, dripping everywhere, and everything is wet inside. Have to keep towels on the shelves to keep them as dry as possible. Have to put in dry towels every few days. Have to take out shelves and drawers to dry out, as vegetables etc. will stink and rot when sitting in water all the time. 5. My vegetables freeze in the veggie drawer, and have to be discarded. Can't use the drawers.

Our Viking Professional Kitchen included an under counter bar fridge. It worked for less than a month before needing repairs. About every three months after that, it would suddenly just stop working. Parts for repair would take up to a month and a half. I tried talking to Viking but they would not accept that this product was a lemon and maintained that it was covered by warranty (so why should I complain). They didn't get the issue was that we paid way more for a high-end product that worked for only a few months total out of the first year. It has been repaired a half dozen times now (appears to be a poorly designed electronics control - not a compressor).

Our Viking refrigerator was purchased in 2002. The side-by-side style and drawer system looked great when purchased. In the first year under warranty, the bottom slide-out drawers and hinges snapped off and broke several times. The tracking was replaced as well as the entire drawer system. The motor broke, drawers cracked, compressor broke and the sealer to the door replaced. I think everything was replaced in the first year. Now that it's 2013, every side holder on the door side are held together with duck tape. The ice maker stopped working a long time ago. Drawers lost their handles - all broken off. Compressor is out and the bottom drawer a joke. Doors don't stay closed. The alarm goes off randomly when it wants to have to get out of bed to press the alarm off button several times a day.

In the last three years, the ice maker in my Viking refrigerator at home has been fixed by the Viking authorized guys, but it has some manufacturer's defect as the ice maker stops making ice over and over.

I have all Viking appliances and have had nothing but trouble. My freezer has broken multiple times and right now, my refrigerator has to be rebuilt and it is just over six years. Also, all my other Viking appliances have broken down over time. I would strongly urge anyone reading this not to purchase Viking. You are buying trouble.

I would like to hear from others who have had a Viking refrigerator door fall off. This just happened and nearly killed my child. Thank you.

I purchased a Viking refrigerator in 2006 and have had nothing but problems. We've had thousands of dollars of repairs including replacement for several plastic pieces for over $750. In 30 years, I've never replaced an interior part on a refrigerator. Viking said the interior pieces are only under warranty for 30 days. Relays have been replaced, the motherboard, and in October the compressor died and was still under warranty. The part was promised by Hadco and then rescinded. It took well over 3 months for the part to come into the dealer. Meanwhile, I had to buy a new refrigerator. I was supposed to go through Thanksgiving and Christmas without a working refrigerator. After the part was finally sent, they sent a customer satisfaction survey. Why they bother, I do not know. They have the worst product and service I have ever encountered. I will never buy another Viking product. I've shared my experience with everyone I can to spare them my inconveniences.

This is my second review of the Viking 36-inch all refrigerator. Ice formed inside the unit and this interfered with the fan. Water collected on shelves and under refrigerator. The first unit was repaired a number of times. Viking then replaced it with a new refrigerator. Same problems. We insisted that Viking refund money to the dealer and we now have a Sub Zero. Finally, after almost six months, we have a refrigerator that works. While the interior design of the Viking is better, their engineering is poor. I will suggest to the dealer, who was helpful, that he considers to stop recommending Viking refrigerators. I have no experience with other Viking products.

I built a custom home in 2008 and chose to install an all-Viking kitchen, based on their supposedly superior professional performance, quality and reputation. Specifically, I purchased a 6-burner range with a grill and griddle, double oven, double door ref, wine cooler, microwave, dishwasher and food warming drawers! Within the first month, the drawers in my refrigerator both cracked because the door trays hit them every time they are opened and closed. Then the top shelf and the vegetable drawer froze all of my food! The door to my wine cooler keeps flying open and the dishwasher was serviced several times because it started to smell like a wet dog. The repairmen (several came and couldn't fix the thing) said that it was because the hose kinks trapping food and causing it to ferment. So appetizing!

We purchased a new Viking all refrigeration unit and it has been nothing but trouble. Ice forms on the back wall and around the fan unit. The fan started to make a terrible noise because it was hitting the ice. Hadco (the Viking rep in Florida) has sent repairmen a number of times, but the issue is still not solved. It appears to me to be an engineering problem as there is no positive seal when the door closes. This would allow humidity to build up inside the unit. We have used Sub Zero before, but the Viking unit appeared to be better designed - it is not. I am in the process of trying to arrange for a replacement refrigerator.

I purchased all top-of-the-line Viking appliances for my recently renovated kitchen. Unfortunately, my 48" refrigerator with ice/water dispenser in the door has never functioned. The ice dispenser freezes-up and will not rotate to dispense the ice. Viking and Hadco (the local distributor) sent Mr. Appliance to get it working on six separate occasions, but they could not determine why it freezes-up. Now Hadco and Viking have been discussing the issue for the past 4 months. I simply want it removed from my kitchen and my money returned! I do not recommend a Viking refrigerator especially when the manufacturer and distributor cannot simply replace my $10k refrigerator "lemon" with one that works!

We did a kitchen remodel in 2005. Just like all of you, we thought we were buying the "top of the line" appliances. We have replaced the hinges twice, the freezer seal, the icemaker three times, had water flowing out of the corner of the bottom freezer, the alarm going off constantly, and now - a refrigerant leak. We were told that it is a ten-hour repair for two repairmen - approx. $1800! We are going to buy a new unit this weekend, and you can bet that it will not be a Viking. If there is a class action suit....count me in!

We have had the following issues with this horrible product: (1) sealing system needs replacing; (2) motherboard replaced; and (3) ice maker motor replaced. Additionally, the icing issue in the freezer that others have mentioned also occurred with us. This is the worst appliance ever.

We purchased all Viking appliances for our custom-built home in May of 2012. From the beginning, after our refrigerator was delivered on May 24th, we have had nothing but issues... There was a broken cover in the freezer section and a broken cover in the refrigerator. Those items have been replaced, but the main issue which has been an issue from the beginning is the water flow coming from the dispenser. It takes 45 seconds to fill a 16 oz. cup with water - way too long. We have called the techs numerous times re this issue and each one who came told us that this was normal!

We moved into our custom home in September 2010, in which we have a Viking refrigerator (36"), a Viking freezer (36"), 48" Viking range, Viking grill and a Viking range hood (over the grill). Every Viking appliance has already been repaired at least once since September of 2010 except the range hood. The latest repair was to the 36" freezer for which Viking charged $362 to replace a PCB assembly, stating that we were out of warranty. Their customer service team reads a scripted "you are out of luck" statement and definitely leaves you with the impression that they couldn't care less! This is high end price, low class service! Stay away from Viking. Problems might be inevitable, but for the spend, you should expect someone who at least gives you the impression that they are listening and are making an attempt to assist!

I remodeled my kitchen in 2006 with all Viking appliances. My bottom freezer refrigerator has been repaired twice to date! The bottom of the freezer accumulates a sheet of ice and causes snow-like ice to form all over my food and trouble closing the door! I'm told that this is an ongoing problem with this type of Viking refrigerator, and I'm looking for people that have the same problem to contact me so that we can collectively address this problem with Viking and other agencies that might make Viking accountable for this faulty unit!

I purchased a separate Viking VCFB304 fridge and freezer model from Designer Home Surplus in Dallas, Texas four years ago. For the last year, we have been having problems with an alarm going off intermittently, more commonly at about three or four in the morning. I contacted a general appliance service center in my city and they came out and unsuccessfully tried to fix the problem. After this experience, I contacted another service center and this time searched for an authorized Viking repair technician. This repair center was very professional. They came out, knew the product and the problem I was dealing with. However, there was a problem! The units I had purchased from had been stripped of their ID Tags with model and VIN ID tag. For this reason, the authorized Viking repair tech could not work on my product as it was either a written off product or stolen. Both units, fridge and freezer, had the same issue.

I have a Viking side-by-side that was installed 5 months ago. Within weeks of installation, I found the drip tray full of water. Thank goodness we found it; otherwise, it would have flooded over and ruined our wood floor. Still under warranty so we had a Viking-approved servicer come out and and fix it (and by fix, I mean he turned on the heater to the drip pan so it is constantly on to evaporate the water). Three weeks ago, we came back from a week-long trip to find everything in the fridge totally frozen over. We had to throw all the food away, only could save some of the beverage. The Viking servicer said it probably was not installed properly and told us to contact a certified installer to correct the problem, which would be on our dime

Hinges were replaced 2 times, and they're still not right. Seals were replaced. Freezer would freeze and thaw out because of seals. Water leak caused floor damage. Plastic shelving and doors have numerous cracks. Viking offered a discount on a new refrigerator, but we would like to enter a class action lawsuit if there is one. We have had nothing but trouble with the refrigerator. The interior of the freezer is rusted in numerous places.

I purchased a home that was 1 year old with Viking fridge/freezer and Viking oven in 2005. We had problems with the defrost cycle of the freezer section, within a year of moving in. Ice would freeze up on the back of the freezer then defrost. I called an authorized Viking service to come and fix the problem. He came, used my hair blow dryer to melt the ice, made some adjustment and left. It happened again and again. The melting ice ruined my wood floor and I had to pay to get it replaced. Then a year later, the door started to hang crookedly. I decided to purchase a new Viking fridge/freeze, same type but newer for about $10,000. I also bought the extended warranty on it.

I purchased our Viking Refrigerator Model DFSB423D 48" side by side in 2005 and have had nothing but problems since 2006. Ice maker stopped working, tray at bottom fills, etc. Ice maker was replaced and it's still having problems. After a year of services, Viking has said that the seal is unrepairable. They have offered us 50% off a new unit. So, we will be out of pocket $4800 for a refrigerator we don't even want. They need to replace the unit with no cost to us. There is a lemon law for appliances. How come no one has hired an attorney or started a class action? We are sending our final letter. We will wait for a response and then if the response is unacceptable, we will be hiring an attorney. Join us!

We just moved into a new house with a Viking refrigerator. This model has a pull-out freezer drawer on the bottom and today, when my daughter had a friend over, they opened the door to the refrigerator while the freezer drawer was ajar and the unit was so top and front heavy that it fell forward, nearly crushing both girls. Luckily, we have a kitchen island that is about 2 feet from the fridge that stopped its free fall. We only lost most of the contents of the refrigerator and spent an hour cleaning up broken glass and spilled food instead of rushing to the ER or calling 911.

I will never but another Viking appliance. Our Viking appliances are also 6 years old. We have $30,000 Viking appliances in our kitchen. They are six years old. Three years ago the refrigerator/freezer leaked water all over the hardwood floor, causing considerable damage. Last fall, our "closed system" failed (the compressor and entire cooling system - a repair costing more than $2000). At the time, Viking told me that a failed closed system is not unusual for the age of our refrigerator! It sounded ludicrous to me, but because that “piece of junk” matched everything else in my kitchen, I sucked it up and spent the money to repair the refrigerator.

My fridge door fell off and nearly hit my two-year-old son; he was about two feet away. The door is heavy, probably 150 lbs, so it probably would have killed him. What's worse is when I discovered there had been a recall, I found out that this is the new "improved" model where they supposedly fixed the door problem! I contacted the company and over a month later, we are still waiting to receive a new refrigerator. The door also put a big divot in the kitchen floor but we are just happy that it missed our son.

Viking 48" Built in Refrigerator recall and problems - I've had this refrigerator for 10 years and had custom panels to match our new kitchen cabinets made and install without problem when we bought it from the Great Indoors (now out of business). Shortly after, Viking had to replace a faulty compressor. Then a few years ago we had a recall for door hinges needing replacement, which they did.

Viking under counter bar fridge, $2200 plus tax - Purchased from Trail Appliance Richmond British Columbia. I paid upfront in May 2011, and it was received in September 2011. I t was not working when plugged in (no freon), 2 visits from repair man, with wasted time in between, no efficiency. End results: the fridge has not external scratches or dents, the visual inside is perfect. But inside, the workings of the fridge were a complete mess. Oil has dripped into the evaporator pan. Oil has been pumped into the system; the whole inside has to be replaced. This was brand new, never used. Viking has said they are going to replace the whole inside.

As a very dissatisfied and disappointed Viking customer, I would never recommend the product to anyone. I have often said to anyone who listens that our Viking kitchen appliances was the worst purchase we ever made. We have had more repairmen here to work on the highly touted Viking appliances in the last 6 years than in our entire 40-year history of home/appliance ownership. It is a joke.

We purchased this unit, Viking Refrigerator DDSB423SS, when we remodeled our kitchen in September of 2006 at a cost of $6,000! We also purchased the 5 year extended warranty. We have had ongoing issues with the unit, but most recently it has become unbearable.

Forget the fact my 2010 Viking oven has never heated properly or that we couldn't use our 2010 Viking dishwasher for 5 weeks because we couldn't get a part to fix it. Now, we have been without the use of our 2010 Viking refrigerator for a month. Five service calls, five missed days from work to wait for a repairman, and now, the repair service says it’s not fixable. Its two years old! We have called, emails documented and Viking says they will "review" the case. An hour on hold today, waiting to talk to a supervisor and all she could tell me was to wait for "someone" from the distributor to call me "sometime". Thanks, big help.

I purchased seven Viking Appliances in 2004, when I remodeled my kitchen. All but one has had issues, but the most egregious is the refrigerator, which builds up ice in the freezer, and then leaks all over the floor. The wood floor is damaged, necessitating a complete re-sand and re-finish. There is rust in the freezer compartment, and there is condensation and mold in the refrigerator section, most likely as a consequence of the ill fitting door and hinge issues. As others have indicated, after 3 months of "review", Viking offers me the same "discount" as those with hinge issues, i.e., a new unit for $3,550. Since I paid $4,200 for this, it doesn't seem like a good deal, and as I told the service person, if I spend $3,500 or more on a refrigerator, you can bet it will not be a Viking. I have written numerous letters to the President, Fred Carl, who has the gall to have a full page ad in culinary magazines, professing his "passion for quality". I receive a reply from Dale **, and I am referred back to the same slow moving service department that I can contact via an 800 number.

I purchased a Viking Refrigerator DTBB363R had several repairs. Now, I get a recall with the option to purchase at $3,600 plus tax. The Viking representative caught me off guard with offering a new refrigerator which is configured exactly the same with a new warranty at half the original price. My receipt from Sun Appliance shows we paid $4,490 on October 7, 2003. We are retired on a fixed income and feel this is unjustified. We feel we are caught between the eight ball. We do not want a defective product that could injure someone. And since the refrigerator has custom panels to match the custom kitchen design, we have no other choice but to purchase another one. Shame on Viking!

I purchased my Viking refrigerator along with my Viking stove and dishwasher with my new townhome in 2003. I had to have service within the first year for my Viking refrigerator and then again. I guess the freezer had shut down and water had been on the bottom of the freezer, then froze and had to try and scrap it off. I called the repair and he supposedly fixed it, but then it became rusted.

We purchased a Viking ddbb36rss about 7 years ago. It never shuts off and we are manually defrosting it every 6 weeks. We have had Viking repair here 10 times with no results. Who has found an alternative to Viking that works without manually defrosting?

We have the built-in side by side Viking Refrigerator since we purchased our home new in 2007. The water dispenser never shuts off and anything on the top left shelf of the refrigerator freezes. The ice maker has no stopping point and fills the drawer until you can't remove it. The water dispenser stopped working a week ago and now doesn't make ice at all. Absolutely the worst refrigerator we have ever owned.

Our Viking built-in refrigerator door fell off, on top of my 8 year old son. The hinges that broke were actually the replacement hinges that were given to us by Viking after the initial door hinge recall in 2009. The replacement hinges were only in place only a year before failing. Has anyone else had a replacement hinge fail?

DFSB483D 48" custom door refrigerator was purchased in 2005. We have had ongoing problems:

The appliances were installed in July, including a built in refrigerator and freezer, a six-burner stove top, a double oven, a warming tray, a dishwasher and a microwave oven. Three service calls to fix unbalanced ice drawer in freezer. Three service calls regarding the dishwasher which is not yet repaired. I am awaiting a part for the refrigerator, which is leaking onto a brand new floor and brand new wood cabinets. Viking is stating that that part is on "back order" and they have no information as to how long it will take to get it.

Do you have any Viking issues? We've had too many to count.

My father bought a 48" 'top of the line' Viking refrigerator several years ago. Since the start, the fridge had issues -- one after the other. My father passed away; and the condo has been recently rented. Since the beginning of May, we have been trying to get Viking to fix the unit as it is not properly holding temperature. The refrigerator is still under warranty for major issues. The call to Viking for repair was re-routed, without our knowledge, to a separate company who then gave the name of the tech company who was to work on our unit -- supposedly, one that is familiar with these units. 5 visits and many dollars later (for non-covered items), the fridge was still not working.

I bought a Viking fridge with a pull out drawer with the graphite doors. I was so excited about the fridge it was beautiful. It turned over with my 4 year old grandson standing in front of it putting his water bottle in. I can't even look at it (doesnt work anymore anyway). I want to warn others how dangerous this was. The fridge is obviously top heavy.

i have not had my viking refrigerator s ice maker working since i bought the frig..so 6 years later and no help from viking as they now have let the warranty expire. Viking was called hundreds of times by myself and the repair man but to no avail they ignored and hung up on me on all call, stating someone would get back to me well im sure it will snow in hell before someone calls me back. Now i am told by the repair man that viking states they will not help no matter what ..so advise don't buy viking refrigerators or stoves..a big waste of money...i am bumming ice from neighbors who bought sears and they have an abundance of ice and no problems...oh and don't use the self-cleaning option on your viking stove i was informed they burn through their hinges and viking does not warranty the hinges so i am now cleaning the oven by hand again go to sears...lol

I have a 2-year-old Viking 48-inch built-in refrigerator/freezer. There are 3 drawers in the unit, and all 3 have either broken or cracked. Amazingly, there is only a 90-day warranty on this kind of parts! In my opinion, it’s a manufacturing defect. Do they care? No! What will Viking do to help? Nothing, except tell me where I can purchase replacements.

I purchased $35,000 worth of Professional Viking appliances for my new dream home. The refrigeration appliances have been on self-destruct for over 2 years. They do not continuously provide service.

I purchased a Viking 48" side by side refrigerator. Had to have it replaced with the first 2 months, the second refer has had nothing but problems. The ice-maker is faulty, the water line freezes thereby causing an overflow of water all over the floor. We have hardwood floors that have been ruined.

I have owned a Viking built-in 48-inch side-by-side unit with ice and water dispenser for 6 years. This has topped the list of bad decision I have ever made. The ice and water dispenser has been repaired at least half a dozen times and it would have been more had I not adjusted my expectations and level of tolerance. I now unclog the ice dispenser at least once a week by sticking my fingers up inside the out spout or opening up the ice drawer and moving the dispenser mechanism that way. I also have to keep a finger behind the water dispenser push plate to make sure it moves forward so the water does not overflow and cover my floor when I pull a glass away. I have just given up calling Viking and getting someone out at $75 a visit and have been putting up.

I purchased a Viking Refrigerator and had it installed in December of 2006. Thankfully, I put the unit under a 5-year extended warranty. I have had nothing but problems with this unit. The unit leaks water onto the floor. They have replaced the evaporator fan, the thermistor, repaired seals around the freon lines, replaced the power board, high voltage board and low voltage board. They are coming again to replace the drain pan kit. Different diagnosis every time they come but the same problem continues to occur.

Bought a 36" bottom freezer Viking refrigerator as part of a remodel. Compressor stopped working 2 months out of warranty. They covered the part; labor repairs will cost $1200. The door bins cracks, the freezer door doesn't close properly and the refrigerator door hinge needed replaced. Would not recommend this $6500 refrigerator to anyone. $1500 dollars worth of ruined food. $1200 dollars labor repair. 2 months without a refrigerator. Buy a Kenmore or a KitchenAid for a third of the price—they last for decades.

In nine months, three door shelves in the 48" refrigerator broke, the ice drawer in the freezer broke and now that I am out of warranty and the butter dish door came off ($161 ) and the veggie drawer cracked ($111) . This is the first time I've written complaints but truly, do not buy Viking.

This is newer version of my problem. We have Viking refrigerator that we paid almost 7000 dollars 4 years ago. We had service for this product seven times first two years. We also had Viking Oven problem two times within a year and fixed it but it makes loud sound when baking. They replaced the whole freezer door to fix the problem at the end but the seal of the door is still a problem and it does not close completely. The door seal is not good and the 2 side by side doors are not flushed. They are not straight. They are recalling the same model and year refrigerator right now according to the Consumer Affairs but the Viking said our made date is different (3 month difference). It's the same year, same model, same size with the recalled item and they can't do anything about it.

I sent complain about Viking Refrigerator earlier and I just found out the same Model Viking refrigerator is recalling right now because of the seal and hinge of the door and I also found out LG refrigerator Class action suit because of the motherboard breaks after few years and make the light won't turn off.

We have a Viking Refrigerator/Freezer that broke after 4 years. It was an almost $7000 refrigerator and we believe this product is a defective item. We had service 7 times within 2 years for this refrigerator and this has another problem right now and it's not working at all. We talked to Viking and they said warranty for the broken part of this refrigerator is only 2 years and we have to pay $600 to fix this problem. We really think this product is defective from the start and we really believe Viking has to take care of this problem. Is there any help we could get? Please help us.Thank you.

In December 2005, I purchased Viking products from the professional line to complete a remodel in my kitchen. This included a 42" refrigerator/freezer (VCSB423), a 36" stove/oven (VDSC3676) and a separate single oven (VESO107CSS). They were installed by a Viking Certified installation company Executive Appliance Services in May 2006. I have had nothing but trouble with the freezer unit and stove top. The same problems continue to occur, and the products are no longer under warranty. By August of 2006 I was forced to make my first call for repair, and eight subsequent calls have been made. The following is a list of dates and reasons for repair calls:

Travelling a lot, I had the opportunity to see a lot of announcement from Viking, and so I decide to buy a VORD 144DSS model, a fridge model VGSB 152TLSS, a frigobar model VUAR 143CRSS, and a plate model VGGT 240. I spent my entire vacation (30 days) with the both fridges whistling, sweating, and staining on the outside. The plate become rusted, and after anything we had grilled appeared again the rust stains, even with a diary cleaning.

I have two Viking Appliances, a 48" fridge/freezer which the two doors have never lined up properly and the 30€ Professional Double Ovens, which have been a problem since the day I bought them. The upper door on my oven has been replaced by Viking once already (14 months ago) since it never shut all the way and the light would stay on. The door is doing the same thing again! It won't shut all the way and during Thanksgiving, I was forced to remove the turkey from the upper oven and cook it in the bottom one. It is not in warranty and I can't get through to customer service. My call gets routed to a distribution office. I will never buy Viking again! I used to have Thermador appliances and for 28 years, they worked great. Viking "Professional" Products are definitely a rip-off! It will cost me hundreds of dollars to remedy this problem and there is no guarantee that it won't happen again.

Let's see. Where do I begin? Seven months without a fridge, three different repair companies, numerous phone calls to Viking, and unanswered messages from Carl Schaedel and Co., Inc. It first started out with the fridge warming up, and then 2 weeks later, the freezer quit. In the meantime, we called Viking, and they pushed us off to Carl Schaedel and Co., Inc., and they never answered (after calling a lot). We called Viking again, they then gave us a local repair company to use. This repair company was awful. They came 5 times and never could find the problem. Viking sent a 2nd company out. He found the problem, but Carl Schaedel and Co., Inc. took 3 weeks to ship the parts. The 2nd company fixed it and told us we should be receiving a new fridge because of the botched up job the 1st repair company did to it.

I have a 48 Viking, Pro Series refrigerator. About 3-4 years into service, small cracks started to appear in the plastic mullion that serves to separate the freezer section from the refrigerator section. At this poing, the cracks have increased in size and the problem is no longer just cosmetic.