TruGreen Lawn Care Reviews

Every time they come to serve our neighbors that are customers they walk around and hand out flyers and knock on doors. This is unethical and places their employees in uncomfortable situations. Especially in scenarios where it is clearly posted that the neighborhood does not want solicitors. I have called repeatedly and asked them to come back out and pick up the flyers that were left but they do not comply with my request.

So they came out and the guy was nice and on time and very thorough. Also all of the weeds in the front are pretty much gone. That's it for the good news. Bad news is my lawn is also dead and they refuse to fix it. I had called them and contacted them via Facebook and each time they said that because I'm not a continued customer but there's nothing they can do. My entire lawn front and back is dead. The only thing that survived was Poe Anna - I know I spelled that wrong but oh well.

I have not be happy with the service provided by TruGreen. In fact, I want a refund. During the spring, summer, and fall, my lawn remained a pail anemic green. It is now February, and my Bermuda grass has been dormant since early November. Since November, weeds have proliferated to the extent that roughly 1/3 of my lawn is covered in weeds.

After several months and several hundred dollars paid, I have more weeds than before they started and no improvement in the color or health of my lawn. I was actually sent a survey which I honestly filled out, then received a call from someone who was supposed to correct my billing as I was being charged more than I was quoted, and was promised they would send out a manager to see why their applications weren't working. Today I received a voicemail from someone who went to my yard and measured telling me that they were charging the minimum based on the size of my lawn and there was nothing they could do. Nothing was checked to see why their treatments weren't working, they just wanted to justify over charging me. I just called and cancelled the service. The lawn actually looked better when I was just putting down Turfbuilder myself. Don't waste your money.

I called to ask about treating my crabapple tree for scab and my blue spruce for fungus. I was told they don't treat fruit trees. I was told about a 7 visit program which included oil, fertilizer, three antifungal treatments followed by additional visits in the Fall. I reminded him that I am just interested in treating fungus. He quoted me $167 for just the three antifungal treatments but then again brought up fertilizer, what he could do for my lawn etc. When I tried to hang up, he compared treating trees to treating suicidal patients, saying treatment consisted of multiple appointments. I work in psychiatry and found this to be insensitive. I currently have a tree service that comes twice a year and treats both trees, but I wanted a company closer to my home. I'm not sure where their Michigan offices are, but the guy I was speaking to was working from out of state. For $130 cheaper, I get both trees serviced in only two visits. No thank you.

I signed up for TruGreen's lawn service last Spring. After a few treatments I called to complain about the condition of my lawn. I also told them that I had a mole issue. They said the lawn need some more treatments and convinced me to get a treatment for grubs to get rid of the moles. I spoke to the lawn treatment guy when he came out. He told me that some of his coworkers were notorious for not actually treating lawns. After a few more treatments my lawn was as bad as it had ever been and the moles were still destroying the lawn. We checked our security footage and realized that our treatments took less than 5 minutes. My husband called to complain and was told that they would never say grub treatment was to get rid of moles. That is when we started to understand how unscrupulous the entire organization was.

I signed up for lawn and sprinkler system service less than a week ago. I was sent approx. 4 confirmation emails. One stating my cc payment didn't go through. I called and was told by customer service that I needed to call my cc company. I called and they said TruGreen entered the incorrect expiration date. Another call to TruGreen to get it corrected. My cc transaction sheet now has 2 charges, 1 pending, almost doubling the initial price. I called TruGreen billing dept and excuses were made by Amber. I requested to speak to a supervisor. She said one was not available today. When I got adamant she fumbled with the phone and then told me her supervisor said blah, blah. When I confronted her saying that a supervisor wasn't available more blah, blah, blah. I hung up. Also, their computer system stays down a good amount of time, day after day. When I brought this to the attention of a tech s/he responded flat out, "Yeah, it's **."

I recently started back up with TruGreen after stopping service some years back. Everything was fine in the beginning, and then all hell broke loose. I agreed to have seeding and fertilizing, and Aerating. It cost over $800.00, I was told that I could make payments, and that I have, now they are literally sending me collection notices, even after I have made all payments to date as agreed. Greedy liars is what they are... FYI I have called them numerous times regarding this problem. Each person tells me they are recording in notes to suspend collections as long as payments are made.

Living in Las Vegas I have desert landscaping which consists primarily of rocks with trees and bushes and no grass. My need is for weed control that tends to grow in the rocks and around the bushes. Whenever they spray when I’m not home to check on their work, they invariably do a lousy job and I end up with front and back yard full of weeds. I have to call them to come respray. The only consolation is that there’s no charge for the respray, but if the job was done right the first time a respray wouldn’t be necessary. One time I had to have the respray twice because I wasn’t home the first two times to monitor the technician’s work. For them to get the job done right I have to follow the technician around when he’s spraying and point out areas and weeds that he’s missing. The chemicals they use are effective on killing the weeds. It’s the technicians that aren’t unless you monitor them.

I have decided to take care of my own lawn for environmental reasons and I like to work outside. I also have a dog who goes nuts when people come in our fence, so I want to cut down on those episodes. I was perfectly satisfied with the TruGreen service until I cancelled them. I now feel like I have left a cult that won't stop pursuing me - I have asked them several times to stop calling me and they still call to try to get me back. They even argue with me when I ask them firmly to stop calling me. I don't answer my phone anymore because of TruGreen.

For the past several years I have had the TruGreen people apply their chemicals to my lawn in hope they could make my lawn look close to the lawn in their TV advertisement. My lawn’s problem has been a combination of crabgrass and spurge. Over three or four years the technicians at my local TruGreen office have repeatedly told me that they would address those weed issues and get me to that great lawn condition I have been paying them for.

I had had TruGreen for several years without problems but then a few years ago things started going downhill here in Pembroke Pines, FL. Granular fertilizer for my palms would get into my pool during service which would then create stain spots. I showed one of the service personnel an area on our patio not to spray for mosquitos due to it being a Monarch butterfly life cycle area. Within a few minutes that area was being sprayed resulting in every caterpillar being destroyed. TruGreen did say “Sorry” to both events and offered some compensation but the events should never of happened in the first place. We parted ways except go Ficus “drenching” which has been hit or miss.

I was originally quoted $1700 to do a lawn aeration on a vacant 2 acre property in Okeechobee I own. I told the woman to stop doing drugs. Then a few days later, a man from TruGreen called back and said he could do it for $460 (What a discount). They collect in advance so I paid with my credit card. This was back on 2/1/19 about 2 weeks ago! I never heard from them when they would come out to do the job even after calling 3 times. All I ever get when I call was "you will get a text message a day before they are doing the service." I was actually told it would take 5-10 days to schedule the service. (A car can be build quicker!). I called for a third time today, but they never kept their word. No call, no text, no service... They stole my money!

They offer me a deal. Every month they will came and treat my grass but it never never help my grass. That told me I will have to wait another year. They ask me to wait another year but the same. My grass didn't get any greener it just lost the green color and I paid them I called them. No one help me over there...

I am giving TruGreen a ONE STAR rating, because it doesn't allow me to give them NONE. I walked our one acre lot with the salesman and was given a price to take care of our yard. Then when they came to service the yard, the techs (if you can call them that) only did less than 10,000 sq ft, and were done within 15 minutes of arrival, never having treated our entire yard. OMG, our lawn looked terrible, and they had burned part of what they did treat!!

I'm pretty patient. This is close to the worst service I've ever received. I've been with them since October 2018 (~4 months from today), and each time they were supposed to come out to perform the TruHealth service, something has gone wrong. Furthermore, every time I call to request to get the problems fixed, their management is very poor to respond. For example, yesterday the technician came out to perform the routine service (spray for weeds, etc.), but per my cameras only performed 1/4 of the job. Half of the front yard was sprayed. They never entered the back yard. I called and was advised that I was on record for only receiving 1/2 yard service. WHY would anyone only get half of their yard treated?

I used this company in 2016 or 2017, I got some results but not my money's worth. They seeded the backyard that first year and NOTHING HAPPENED. Their weed killing chemicals are a joke. The grass growing in my front yard looks more like crawling weeds. So in 2028 I thought to try them... Something looks like it's trying to come up in my yard...we will see if it survives.

I do not recommend getting their service. I had their service for a full year only because I prepaid. I had issues and requested a manager to come and reassess because my grass started to look worse. Poor customer service and didn't help but actually made my grass look worse than before.

I hired TruGreen to come to my house to spray my lawn for excessive weeds. They only did around the house and never sprayed down the driveway like they said they would. After the first visit, I had to call TruGreen back as I was told 35 - 45 days I would see the weeds die off. Well they didn't die off. They came back to spray again and still the same issue. I finally pulled the weeds out as they were growing very tall and multiplying. I had an incident where my plant was sprayed and half the plant died. I sent pictures to the Manager and they said they would use these pictures as a training example for their service people.

I called them to cancel everything but after 2 months, they still come and do their service without my knowledge, when I contacted customer service they told me I only cancel the mosquito only while I said cancel everything, also after 3 treatment for around $150 my lawn look like trash, say goodbye forever to TruGreen.

In the beginning as a new customer was not told that service would only be for nine mos. Paid for a year but did not receive the service requested. Was not told that my bill would be recurring once the year was up. Got a bill of 51.00 that I don't owe. Very disappointed with truly thought this company was legitimate and credible.

I had some TruGreen sales reps come to my house and after seeing my yard said they could take care of the weeds and that in 30 days or less I would see a significant improvement. That I would be "hosting bbq's" at the 30 day mark. And quoted me something like $40 for the first treatment and then $60 from there on out.

Last year one of your techs came and sprayed our yard. He also sprayed our plants along the back side of our fence. This killed all nineteen of our plants. A branch manager came out and agreed with us that the plants were dead. Since it was in the middle of the summer he said they would wait until October to replace the plants. I called in September to find out when the plants would be replaced. No one knew nothing. So I talked with another manager and he came out. He said some of the plants were dead and them spaying the plants had nothing to do with them dying. We argued for a little bit.

Last year I paid $174.87 for 7 treatments for my front yard only... Did not need my back yard or the sides which are rocked. I thought $25 was a fair price for the small area they had to service since they did the yard across the street and the yard on one side of my house... Both of which I recommended to TruGreen. This year they tell me it is a minimum charge of $50 something, but they will let me have it for $35 which is still $245 yearly. That is not only way too much of an increase but also too high for such a small area when they do the house across the street... I will be talking to my neighbors also since I recommended TruGreen.

I am a customer from Harrisburg PA. I had Scotts LawnService for several years and was very happy with their service and results. TruGreen bought them out and I continued my service. What a mistake. I had a contractor who was at my house every day and as I helped him during the daytime and worked my normal job at night I was also witness to the nonservice I received. With Scotts I had yard markers and a paper at my door describing treatments and observations. With TruGreen this may have occurred twice in one season and yet I got billed for full service. There was a truck in my yard every day. We moved it twice for service. After many phone calls describing my situation I was always assured the matter would be taken care of. What a joke. I told Zach a lawn care specialist who knew my problem and he assured me he would take care of the problem. Nonsense.

I witnessed a TruGreen employee, Dan **, drive a large aerating-type machine along my sidewalk. As the machine was too wide to fit, it was crushing the landscaping bricks, which were set on-pointe along the sidewalk. I spoke with the two other employees on site, who confirmed that they saw him breaking the bricks, and heard the popping sounds as they were breaking. When I called his attention to the damage, he apologized and said that he was meeting with his boss, Allen, tomorrow and that one of them would be in touch with me soon. He took my address, phone number, and photos of the broken bricks, which we counted together. The total was 10. He said, “I will definitely fix them for you.” They were his last words to me.

On April 24th 2018, a man came to my front door offering TruGreen services. I gave him a glass of water and we sat on my bench and discussed the prospect. I acquiesced to a single initial treatment to try the service out, because the salesperson promised that two treatments, one for weeds and another to protect my fruit trees against bugs and fungus would cost me $40. It took them at least 3-5 attempts before they finally got the initial application done, because I only hired them to treat my backyard, which is locked with a padlock. So despite coming time and again and treating just the front yard for weeds, they couldn't accomplish the treatment that I really hired them to perform. Finally I called in again on May 3rd to explain that issue and on May 8th we finally connected and I let them in to complete the job in the backyard.

In the years we've worked with TruGreen, we have yet to get grass. They will send someone out ONLY after multiple phone calls, sometimes taking months to get in touch with someone. They charged us for a service we told them not to do, and it took 6 months to 1. Get anyone to call us back 2. Give us a refund (which they would only agree to 1/2). Please do not waste your time & money with this company - you will regret it. Read other reviews- from what I've seen, I'm certainly not the only one who's had such a terrible experience!

I was writing with no star as this is a requirement to select at least 1 star. Everyone Consider no star for my review. I was customer more than 5 years and since 3 year I am not with TruGreen. Yesterday I got a call that want to make me happy again. They will give me special price. The person he called and kept pushing me and from 440 to bring down 295. I decided to get in writing as a email for all services and total price he change to higher price. Untrusted, non professional behavior, No commitment, I canceled deal and the person said, "OK no worries." If any one has money to put in garbage take their services. Reason I left this company their technician jumped in my backyard and left open.

Wouldn’t it be great if we lived in a perfect world and you received the service you paid for. I’ve had Trugreen for several years. 2018 was the worst of all the years I’ve had them. I expect some consultation on my lawn when it looks as bad as it did. Unfortunately I never received it. With the Internet I find I have Brown Patch Fungus in my lawn. I call Trugreen to complain, especially seeing as I paid for the service to treat for Brown Patch. The technician comes out and does another treatment of fertilization.

I've had TruGreen service at my past three homes. My previous two homes were new with new sod so I really had nothing to compare it to as it really always looked good. My last home purchase was an older home with very little real grass. Many bare spots and insects. Fast forward 15 months and the yard has no bare patches and is much greener. It was so gradual I didn't really appreciate how good it looked until I saw pictures of my house before and after a remodel. Huge difference! My yard is not perfect and I don't expect it to be considering how poorly maintained it was. It does take a little time. And though TruGreen won't say it (I will) you can't cut your lawn too short, not water it, have standing water or basically abuse your yard and expect miracles. I give TruGreen a solid 9.5 out of 10.

If you do not want to throw the money in the trash, do not buy any service in this company. Buy this service in August 2018 from then sent to 5 or 6 technicians (according to it). The service they do literally 5 minutes. After 6 months my Grass is horrible. Call to complain and they promised to send me another technician, because all the previous ones give you recommendations totally different from the last technician and they tell you that technician is new in this job. He does not know what he says. They told me a date three days after 1.00pm to 7.00pm. The whole weekend was spent sending text to remember the appointment.

I had my son's hockey equipment laid out in the backyard drying in the son when TruGreen came to fertilize the grass. They paid no regard to the equipment and destroyed about $200 worth of gear that had to be replaced. When I called to complain they denied responsibility and offered no restitution. I canceled the account and refused to pay the balance. Didn't hear anything further until over 4 years later when I received a call from a debt collector. I would not recommend their service to anyone!

I requested service for my trees and scrubs (5 treatments @ $59.95) in addition to the other services for my lawn. No one ever showed to treat my trees and scrubs. I found out that they went to the wrong house and I was billed for a treatment that I never received. I called TruGreen and explained the situation but was told that I could not receive a credit. I called at least three more times, but was told again and again that they could not issue a credit.

I had TruGreen for a year and I paid in full. They did the aeration next day after heavy rain and messed up my front and back yard very badly. I contacted them with pictures and details but no one came to visit and resolved anything. Once the next renewal came I spoke the salesman and he gave me credit for the whole year of the services. TG was doing the services and were sending me the bills even though I had a full year of credit so I was calling them every time when I was getting the bill and they were removing it after long discussions. At some point I stopped calling them as I was very upset and the salesperson should have put the credit in the system. Last month I got a letter from the collection agency for all the services they made. I am really very mad but no point wasting time on them but to pay the collection agencies as I don't want to mess up my credit score. Don't use this company as these people don't want to resolve anything.

I started to use TruGreen in Aug 2017 for my lawn care. I purchased a one-year service plan which includes 7 treatment upon a phone commercial. They did 4 services in 2017 which was ok in general. On Feb 3rd 2018, I noticed my lawn started to grow a lot weeds, and it`s getting worse day by day. I called the customer service and was told they will send someone to check my lawn, nobody showed up as of Feb 22 and I had to file a survey on TruGreen website to get some attention. I was contacted by email and provided my cell phone number, was told a technician will call me. Again, nobody calls...

After several years of working with them I cancelled all services. Beware when dealing with them of services you no longer want, call in and cancel, and they still come out and perform these services. Mosquito service is the big one. They get you for $75/month. I cancelled in 2017 and they still came out in 2018 and charged me for it. They never have any records of you calling in to cancel services. Just stay away from these people. And my lawn looks the worse it ever has looked.

I have been getting my lawn done by TruGreen for five years. After the first year the lawn was not much better. I told them and they said it needed to be aerated and seeded. I did that for several years and then the lawn started going downhill. I would walk around the lawn and see where they were stopping about half way up the hill of my property. I never knew why and had to tell them several times that they were doing that.

My experience was amazing. I would like to personally thank you Devonn **. You have my yard looking so outstanding. You’re such a hard worker and so dedicated to your job. You go the extra mile to help out your customers. You’re great asset to this company!!!

Very bad experience. According the company service of spray is front and backyard. July and August service guy make wrong spray in front lawn and my whole front lawn burn and backyard was good because no one did spray in backyard. I call the company after one month. They send the lawn expert. Lawn expert had the same review.

I had purchased the lawn care and tree and shrub service for my yard. I had weed issues all year long and they did come out several times to try and kill weeds but it never worked. An inspector came over several times telling me I needed more services and tree and shrub service which I already had. I feel like that was a complete waste of money. The overseed and aeration I paid for was done by a new person and they just dropped piles of seeds all around. I disputed the bill and found out that they closed my account. I have had a bad experience in all ways.

In order to see results you have to do your part and be diligent about proper follow up. If you do not see results call them and ask them to come and reapply. My grass was a mess and almost exactly 10 months of treatment it looks better than it ever has. I am a happy consumer yet was very hesitant to hire them due to negative reviews.

My lawn is in better shape because of TruGreen. They treat my grass, shrubs and bushes. Cannot find weeds. Bushes usually look healthy. When there are issues with the looks of the lawn or shrubs, they are pointed out to me. If I want those issues to be dealt with, I request a specialist to attempt to correct them. They do their job. Thanks, TruGreen.

I started with TruGreen this year, my service has been better than I expected. When I had a question about what they were doing to improve my lawn the rep AHMED ** took the time to tell me what he was applying and the results I should expect. If I thought the treatment was not doing what it should I called the company and they replied we will re-treat, and they did, I got the good results expected. I will recommend TruGreen to my friends.

When performing aeration and seeding, came back twice to make sure the job was done right. Would recommend to others. Would like to call before starting the job, so that I can provide any specific requirement. Otherwise, always punctual and flexible in scheduling.

You can count on TruGreen for True Lawn Care. If you ever have questions or not sure of your service, just give them a call and they will respond quickly with honest, helpful answers. I recently called them about what I thought were weeds that weren't being properly treated on my lawn to find out it was fescue grass that my zoysia had not choked out yet. I felt a little silly but glad I called and found out the truth!

The report I got from my visit last week said I needed to water the yellow spots. I have standing water in my backyard from all the rain this month. I was hoping for some guidance on what to do about the drainage. The report also said I needed to add topsoil to bare spots. If the technician had actually been in the backyard, he would have seen the top soil I just added. My lawn looks terrible and I'm ready to fire TruGreen.

I find the service is excellent but it is difficult to contact my local office when I am out of the country. I travel a great deal but do not use an international telephone. My iPod Touch receives email but it is not a phone. If I need to adjust or halt service at such times my TruGreen app refers me to a 1-800 phone number. I am unable to do so.

I had a major problem with your service as it was done far too late in the season. The aerator and over-seeding was performed after the first snow and when the weather was predicted to go below 32 for numerous days thereafter. In sum, it was a waste of time and my money.

I have the best yard in our subdivision. I moved into the house in 2014 with literally no grass. The TruGreen team has made my yard plush and green. Thank you so much for keeping things beautiful. No doubt you have my recommendation for lawn care.

I had to call countless times to get services I signed up for and even in May wrong service provided that showed ortho but was actually lawn service and it took 3 weeks to get it right. Took until end of July to get lime application after calling. Services scheduled and canceled for no reason. I was to have 7 lawn treatments, 1 lime application and 4 ortho treatments. When I look at invoices a total of 7 trips made to the house and still no idea what service was done in November.

I was happy with the job performed on my property. My only critique would be that my appointment kept getting postponed and I had to call numerous time to have someone come out. I'd appreciate if they were more punctual. Thank you.

Love the service, makes life easier and is far better than I have been able to d in the past. Time saving is excellent and the applications work well. I think it's a great way to have a good looking lawn.

Someone showed up every 5-6 weeks, analyzed what my yard needed and applied the proper treatments. When I needed them to come back between sprayings (for stubborn weeds) they came back at no charge. I can honestly say that my lawn both front and back looked really good throughout the summer and still looks good in the dormant stage. I will use this service again in 2019. Thanks.

Contacted this annoying and unprofessional company to kill my weeds and to provide fire ant protection. Not one weed in a 3/4 acre lot ever turned brown or died! They promised to kill all fire ants for a year for over $240. They applied the product and left a receipt. The receipt said they placed product for a 1/8 acre lot---not 3/4 acre lot! Fire Ants never died and actually spread. Refused to come back and treat for free, as promised in guarantee. Disputed with credit card company and WON! They now have turned over to collection company. NOW I file suit against them and their collection company and win serious money for costs, attorney fees and more! BEWARE!!!

I am very happy with the guys who performed my service of seeding and coming back out and reseeding more as some bare spots. Greg ** & Brent ** are both very precise in what they are performing, at the same time valuing my property as I like. Thank to both of them.

TruGreen does a great job, from timely applications of great products down to customer service by providing value. I have been a long term customer with multiple properties and I can confidently recommend them. The price is reasonable and the service and results are outstanding.

I live close to the Ga power line. There are many weeds that blow off the power line making it hard to stop them from growing in my yard. My TruGreen specialist does a great job keeping my lawn looking good.

I'm very pleased with the service from TruGreen lawn service. Andrew, the technician with TruGreen that services my lawn is very knowledgeable about what needs done and when to do it in order to keep my lawn looking good. He is very courteous and friendly towards his customers, which means a lot to me.

TruGreen truly makes the yard green and healthy! Thank you TruGreen for saving our trees and recovering our lawn. Had we not called you for help, we would have lost our ornamentals and our lawn would have been in terrible shape with many bare spots.

After the 2nd season of TruGreen care, my lawn continues to improve and look great. All I have had to do is keep it cut. The TG team has communicated exactly what service was needed, when the team would be performing service, and then reliably provided service. The lawn thanks them and so do I!

The Specialist who treated the lawn on 11/06/18, Byron, was a pleasure to meet. He was very friendly and explained exactly what he was doing and what his future plans are to get my lawn in better health. I'm so glad he'll be the one to take over the service!

Just started new service with TruGreen and very happy with everyone on the staff. Heather and Bob do a great job in the office and gave me a good price and Cornelius my service rep in the field has been amazing. Looking forward to my yard looking great.

This is my first experience with the company. I started this journey late in the fall but with this being only a few days before Thanksgiving my yard has a lot of new grass coming up through mostly weeds and brown spots. I am confident that a year from now my yard will show great improvement.

Great job for my first year with TruGreen, yard is looking much better. Weed control was very good. And grass looks much healthier. Looking forward to next year as well. I would recommend them any of my friends and neighbors.

Hey I signed up and clearly stated to Joe that I wanted communication and guidance. So far my treatments have been done by their different people with no communication. So Rob at ** why aren't you accepting calls on the number you gave me? Somebody???

I found that the key to TruGreen's effectiveness is flexibility. The weather is always different and so the applications need to be at different times. I just made a simple phone call to adjust what was best for me. Also I found the quality of materials used is far better than I could ever purchase. My lawn is a real challenge without having real good topsoil and just the backfill. So maintenance is so important and TruGreen is there for me.

The personnel who apply the applications for TruGreen have been very professional. However it appears that some of the lawn products they apply are not the job as efficiently or effectively as they have been told they do. The weeds on my lawn finally appear to be getting "under control"; however, there are a number of bare spots/areas in the lawn. This is not due to under-watering as my monthly irrigation water usage is approximately 70,000 gallons/month. Mike ** has done a fantastic job on the shrubs on our property whenever he been assigned to our property.

TruGreen and my specialist, Rosemary **, have taken great care of my trees and shrubs. Rosemary is very professional, thorough and personable. I trust her with the health of my trees and shrubs. Her advice on things I can do to improve my landscape are invaluable.

Mel is giving us great advice and service. He is definitely improving our grass. I will recommend TruGreen to neighbors. My grass had a lot of weeds when my service began. After several months Mel has provided the solution to my weed issue. I look forward to the way my yard will look in the Spring.

Pleased so far with treatments. Hope to continue with you in 2019. I previously had TruGreen for many years. Stopped Spring 2018 to Fall 2018. We attempted to fertilize lawn ourselves but prefer to have it done professionally. I met my technician the last visit, he was pleasant and friendly.

All went well. Lawn Specialist Michael ** notified me of his expected arrival time by email. He arrived on time and was friendly and efficient. This was my first lawn treatment and have been pleased so far with TruGreen.

I was very glad to confirm that TruGREEN does have quite accurate estimates and uses state of the art technology to measure your lawn and determine and provide fair and adjusted quotes for the services. In addition their proper and quick response to the concerns I had and the professionalism of their tech to address my concerns was awesome. Thanks!

Your employee George came out to check my sprinklers. He told me he set the timer for watering twice a week. I’ve tried calling you folks and sent an email but never got an answer. The sprinklers have been coming on every night so something is wrong. Please send someone out. Otherwise your men have been very personable, on time and did a good job. Please call me as I have turned off the sprinklers.

Friendly Professional Service. My tech is very knowledgeable and takes the time to listen to me and that make it easier for me to listen and take direction from my tech for a healthier lawn. Love the free service calls.

TruGreen gardeners let me know when they would arrive to put on an application. They were prompt, polite and always left the summary of the process that day, and any recommendations. I believe my grass has improved with their service.

I have fertilizer applied. Also fungus treatment and tree and shrub applications. This year I also had the lawn aerated. I have been very pleased with how everything is looking. The men who apply the products are well trained and very polite.

Tyler ** (Specialist) did a great job & I would greatly appreciate him being my permanent lawn specialist. He thoroughly explained what he was going to do & after he completed apart the entire yard, again can to my front door to inform me of grass seed in flower beds & to contact my lawn mowing guy for remedy.

Our front lawn, which was the ugliest on the block, is now one of the best looking. Our back lawn was non-existent, and to make matters worse, there was not enough room to get the seed spreader through the narrow opening on the side of the house. Gino had to hand spread the seed. Our property backs up to a golf course. Today, our lawn looks better than the golf course. Extremely happy!

Lawn looks so much better than when I was doing the work myself... and I didn’t have to do the work. Already the best looking lawn in the neighborhood. Green, nearly weed free, and healthy looking. Great work. Looking forward to the continued improvement.

We have used TruGreen for many years and are very happy with their service and our yard looks fantastic. We had special treatment & care from Roman and Marcus **, our current technician. Yes, we would recommend TruGreen Lawn Care.

Excellent service each and every time. Always explains the how and why each time. Great follow up. Cheerful door greeter with name and explanation. Great people to work with. Glad I found them and highly recommend the service.

Call TruGreen and they are out to your house in 3 business days. They are aware of what your grass Needs. You will see a big difference in your yard appearance. I would recommend their service to anyone who would like to improve their yard.

Technician has always been courteous and professional. Treatments are working fine and my lawn looks good. I can't wait to see how my lawn looks when spring comes around. So far, so good. We just gotta keep the weeds killed off.

Our technician examined the entire yard; recommended what needed to be done and answered all my questions. I was impressed by his friendliness and his knowledge. Hoping for a long and green relationship and looking forward to the next visit from them!

In general, I am pleased with the care given, but am frustrated that your technician does not seem to be able to control the clover in our grass (which is spreading) nor deal with profuse knot-weed which I gather is because of the inability to use appropriate weed killer due to government regulation.

My lawn looks the same as when they started, patches, brown areas, weeds. I paid over 1k for these services did a survey online, requested a supervisor come out. They stated they would contact me. Has been 2 wks now. Haven't heard from anyone yet. Never again!!!

We have had excellent service from TruGreen Lawn Care for some time now. They always call ahead to have locked gate opened. Always come when they say they will to do their usual excellent work. I would recommend them to anyone wanting quality work.

This is the first time I've used TruGreen here in Niagara on the Lake. When I calculate how much I was spending doing the fertilizing and weed killing myself, TruGreen's price came out about the same and they do a better job. In the past my lawn was patchy and sometimes I burned the grass by incorrectly applying various products. This year the lawn looks great. TruGreen employees are friendly and efficient.

I first enrolled with a professional lawn care company two seasons ago. This locally owned, family run company did wonders for our lawn in a single season. (Shout out to Turf Masters CT...wish you were still in operation.) There were no weeds, the grass was plush and deep green. We received compliments for the first time ever. At the conclusion of the summer, we triple aerated and seeded in anticipation of an even better lawn the following season.

Brian is great. He always answers any questions I have, if he doesn’t know the answers to my question he does what he can to find out. Brian is quick and professional. I enjoy having him come to my property. I do have to say I am not so happy with the TruGreen app. It does let you know when they are coming, but the block of time given is a joke. There is no real way of knowing when or where the person is, no way to find out even if you call. I prefer to be here due to my animals and it is very difficult with the app to get any information. In fact, it’s pretty much nonexistent. I do not count on it at all. But paying the bills and other things it is set up for, that is fine.

We had weeds. The weeds were more than the grass. Our next door neighbour's lawn was immaculate and when he did away with his hedge and ours was right next to his, people could see the difference. It was embarrassing. Then TruGreen passed by one day and offered us to get rid of the weeds, or our money back. We decided to take him up on the offer. After a few months, and a couple of "re-dos" our lawn looks great!

I was sent notice the day before 'weather permitting'. It had rained for three days prior, so I was surprised to see the crew parked in front of house. I asked if they thought it was too wet and soggy for the machine. They answered, "that day would be the last day to have aeration done... until next fall". I asked if they could wait a few days as the rains were over and sunny days to come. "No, today is last day". So, "ok". The machine made a mess of the wetter spots, even the firmer areas were fairly torn up. Yes, the grass was aerated, but it was 'aggressive'. With the muddy grass done, it was the driveway and street that were now tracked with red-clay mud. It was more 'clean up' than I would have liked. I do have to compliment TruGreen on taking care of the persistent weeds that previous lawn care could not kill.

Sprinkler blow out - The tech arrived on time and was very nice and efficient. He helped show where all the valves were and how to drain the water feature. All irrigation lines were blown out and no mess or materials were left behind.

I started using TruGreen in March of 2018 and immediately my lawn improved. Lots of weeds disappeared and the grass appears Greener, thicker and more full. I have noticed however, in between applications weeds like dollar weed, spurge, and sandspur reappear. I also have noticed that the corners of the yard especially where the lawn meets the fence is an area that has not been covered sufficiently by the treatments. I cannot say enough nice things about the gentleman who comes to my home to do the treatments. Jose is a really really good guy who seems to be overworked. He has always been polite and has always answered all of my questions, but it always seems like he's in a hurry to get to the next job to keep the schedule he is given.

I’ve been a longtime customer with TruGreen. They service all lawn care needs with great expertise and are always just a phone call away when extra care is needed. I highly recommend them. My lawn always looks great and I get many compliments.

I have been using TruGreen for several, several years and I am completely satisfied with their care. Folks in my community are always commenting on the lushness and how green my front yard is when they pass by. By using TruGreen I feel like I have saved money that I see. Some of my friends end up spending on their lawn care and still not having the quality of yard that I have.

Highly recommend TruGreen!! I purchased my home last winter to find out this spring I owned dandelions and clovers. In less than one month, TruGreen had the dandelions gone and within 3 months all other weeds were gone and I have beautiful lush green grass. Amazing transformation to go from nothing but weeds to the best yard in the neighborhood.

I received great service over the past two years from TruGreen... Our specialist was quite kind, very courteous and helpful. Our lawn two years ago was a disaster, filled with weeds and dry. TruGreen brought it back to life and now it is healthy and full.

Weed and seed service, my lawn looks like a thick green carpet again, we've gotten many compliments on the way the grass looks. The sales representative's timing was perfect, he was very thorough and professional as he took the time to explain the service and the costs of the service, phone conversations with customer service have been very pleasant and friendly, thank you.

Great service. I very much appreciate the notice before you come (our prior company did not do this consistently) and the online booking is simple and payment is easy. This is our first year with TruGreen and we are very happy with the service.

I suggest we get a little consultation on areas not doing as well would be key to keep all your clients happy. And adding the number of visits you're at with each application. When you ring the doorbell longer than 30 sec. I use crutches and a wheelchair. I never could catch him.

This was our first year with TG. Very impressed with their service and communication. They are professionals and know their "stuff.'' Their follow up has been very good, and we know when they will be present. Our lawn is much improved.

TruGreen has been very effective at keeping my lawn in great condition. I am not the best at doing what needs to be done and these folks have my back. My lawn has never looked better. My shortcomings are not an issue much anymore.

All of the services really work. The people are friendly, knowledgeable, professional, and hardworking. The mosquito service is a surprise that is very effective. All of the services make the landscape the best in the neighborhood, except for those that also use TruGreen!

Was very pleased with my experience. They were very nice and considerate. They were very helpful and friendly. I would recommend this service to anyone that is looking for a reputable exterminator. I had a issue and called them. A technician came out the very next day.

I have had your lawn service for about 10 years. During that time I’ve had little or no problems with the service. I was always notified days in advanced when it would be preformed. I am looking forward till January to start my 2019 service.

I’ve been with the company for over 20 years and the service is always been great. They always help you out to make sure everything is right. I’ll tell you about problems before they are and they will try to work with you if you have a problem. Great service. Great people, great time.

The technicians came to the door and introduced themselves prior to beginning the job. They took the time to explain what they were going to do and asked if we had any questions. TruGreen did an outstanding job. Most of our neighbors have turned to them to help with their landscaping needs as well.

I have had TruGreen for many years and when a very large area of the lawn died, TruGreen came out to take care of it. Erika was the tech who was here no less than three times to ensure the lawn was aerated and re seeded. She is a very good customer service person in addition to your tech.

Aeration of lawn - The service was prompt, notice to arrive was issued days in advance, Thank you was completed to my satisfaction. Prompt, professionalism that has always been the motto of TRUGREEN. Their concern for my lawn's health and appearance is gratifying to me. Thank you TRUGREEN.

I recently signed up for service. Tree-shrub & lawn care services. I was hesitant because I use to work for TruGreen years ago and know that many of the specialists did not do a very good job or do the job at all and still hang the invoice. But I hoped here in Florida it would be different. My very first lawn service I witnessed the tech treat less than half my lawn then leave. I did the feedback and stated this information and was told someone would call me back. They never did, I eventually called my Sarasota location and told a rep. She rescheduled another treatment.

I’m Very pleased with the communication and service I get from TruGreen. It’s easy to talk to a TruGreen representative and I always get a professional and accurate response. So far my lawn looks great. I also like that my lawn gets attention on a monthly basis.

TruGreen has given me extra seed to make sure the grass fills in as dense as possible. That is much appreciated. Looking forward to a great lawn in 2019! TruGreen has gone above and beyond to get the lawn back to premium shape. Thanks!

Robert ** delivered prompt, professional service applying appropriate ingredients for this season of the lawn. Arrival was posted on the App, permitting us to follow his progress as he made his way to our home. He described the treatment he was scheduled to provide. He was efficient and proficient in his delivery of the service.

Although I was not satisfied with how my lawn looked this year I must complement TruGreen on how they responded to my concerns, offered a solution and performed a service that will hopefully bring my lawn back next year. Because they offered a solution to my concern I was very pleased and will continue my service.

I've been a TruGreen customer for some years now and they are always professional and they truly care about the lawn. They also treat bushes, shrubbery and trees in my yard and do an excellent job keeping me informed of what treatment they used to keep them healthy. I've also used the mosquito defense service and it helps because of the pond in the backyard. Overall I'm very satisfied with the service.

I’ve taken care of my own lawn for years but never seem to keep on top of the applications like I should. I finally gave in after seeing my neighbors lawn that TruGreen improved in just one season. I couldn’t be happier with my results after just 4 applicants. Best of all, I can schedule, change and see all the activity via my TruGeen App. Sincerely, A Happy Customer.

Impressed with the process. Could not be available for the application... So I canceled and was able to reschedule for the following week right away. The day of scheduled job, they were able to keep me informed as to when they were coming and was able to follow on an interactive map on the computer and phone. They arrived exactly on time as they said... Job was completed and the technician was both courteous and helpful and answered any questions I had. Great experience.

Great company. We’ve tried 4 here in Fort Smith, and TruGreen tops them all. Always on time; technicians very knowledgeable; lawn has greatly improved. Won’t even think of trying another company. Their internet info lists treatments done and upcoming. Keeps me well informed.

Been a customer with TruGreen since 1996... yes 1996, that says it all doesn't it! Thank you very much TruGreen for our long long time partner and I am very satisfied with your work and you're one of the best lawn care.

I am impressed by the emails I receive from TruGreen letting us know who and when you are coming. Our man Shane always asks us if we have any problems that he can discuss with us and always answers our questions. He goes about his business professionally and leaves a copy of the work performed. We are pleased with his service. Thank you.

Service was great and staff was friendly. My grass looks great. The only problem I had was the weeds never went away. They were sprayed but it seems that the chemicals they use are not strong enough to kill the weeds.

I'm very pleased with the service. Called when my lawn started to die and although it continued to die after several services they came back for free until the problem I had was taken care of. I would Recommend them.

I have been a TruGreen customer for last 3 years and the service provided to us went downhill to the point of no grass in most of the backyard & weeds in the front yard that the TruGreen specialist says he can’t get rid off. It was totally useless calling customer service or branch manager. Am taking my business to other company that knows what they are doing.

Why are you asking from my account number when you have my email address if you sent me an email. You should automatically have order number put in so I can do my survey. This is what I call attention to detail with customer service.

Love the service and products used. The lawn is healthy, green, and better than ever. The parts of the lawn that were dead due to scorched earth have been restored and filling in. I just ordered a full treatment for 2019!

Always professional and get the job done correctly. I will always use TruGreen for all of my yard care. I appreciate the call ahead so I can put my dogs away and prepare my property. No matter who is servicing my property they are courteous and helpful.

I contracted with TruGreen in July 2018. While on the phone then I asked the customer service rep about the cost of the service, and I shared the fact that I'd like service at my house as well as my daughter's. I told him that I have a larger lot and my daughter's is very small. He replied that they charge by the area and regardless of the lot size the amount is the same. He enticed me by telling me that if I prepay the price will be cheaper. The amount before discount would be $350.90, and after discount $326.33.

My husband and I love the service we get from TruGreen, and I remain with the service after his death in 2014. I have no complaints about the service at all. The staff in the office are always pleasant and the techs that do yard are nice and helpful in explaining what they are doing.

They do a great job ridding my lawn of weeds. You almost forgot TruGreen stopped by until you notice the little signs. Then you notice the weeds are gone. What can I say, great work guys. I appreciate your hard work.

Let me be perfectly clear: Professional, knowledgeable and friendly is what I get from the TRUGREEN team. They are thorough in spraying for weeds and taking care of all my lawn’s needs. If you are fortunate to get Bentley to service your lawn you are lucky indeed and so am I. In dealing with calls to set up service or change service the telephone staff is always very accommodating and friendly. Could not ask for much more.

Amazing results, this is our first year using TruGreen and we are happy with the result so far. We have done nothing to the front lawn for a long time. It was time to tackle it and bring it back to a high standard. It is on its way faster than we could have on our own. Thank you.

I am very pleased with the service I have received from TruGreen. I am a "do it yourself" person and now that I have reached 80 I find it necessary to ask for help. I have had them fertilize, overseed, aerate, spray for mosquitoes and am very pleased with their work. Anytime I have not been totally satisfied they return and do another application for no charge. I can certainly see the results. This is my 3rd year.

I have had Scotts/TruGreen treating my lawn and lawn weeds for the past 3 years and my lawn has never looked better. The weeds are always taken care and my lawn is the greenest on the block. Thank You TruGreen. Also the gentlemen that have treated my lawn each time are extremely professional and always know what to do.

Brad did a excellent job aerating and overseeding my lawn. He was very professional in discussing and explaining what he was doing. It was a pleasure talking to him and I am sure all of his work is outstanding.

This is my first year using a lawn treatment service. I investigated several companies but chose TruGreen based on their commitment to customer satisfaction. One of treatments wasn’t 100% effective because of the wet weather. I contacted TruGreen and they re-treated my entire lawn at no charge without question. Great service and great company.

This was my first service call and both specialists were very professional. Matthew ** walked my entire lawn with me and answered all my questions very thoughtfully. Both specialists arrived as predicted and both personally called to announce their arrival time.

Michael is very professional and detailed oriented providing in-depth analysis of the lawn and the work performed. The proof is in the lawn as the broad leaf and weeds are disappearing as stated. Michael provides a detail listing of the work performed which is great appreciated.

My lawn was an eyesore before I became a TruGreen customer. TruGreen's aeration and overseeding service was excellent. The service technician (Riley) was very thorough, professional, and efficient. I highly recommend this service to anyone looking to improve his or her lawn.

I appreciate the results TruGreen has provided making the yard look much better. The personnel are always polite and friendly. I like being notified by phone when they are coming and knowing it will be done whether I am here or not. I have been very satisfied.

TruGreen, in the very first year of service for our family, turned our weed infested yard into a beautiful lawn. For the past few years, I have been embarrassed as neighbors around me used TruGreen and had tremendous yards. Well, I finally got smart and contacted TruGreen and their on-time, friendly service has my yard looking just like my neighbors.

Had aeration and seeding done few weeks ago, service was good. It had originally been done in August along with pretreatment, I called and questioned this and Brent said they would come out at later date and redo for no charge. I’m satisfied.

I feel you are professional when your technicians arrive. They get right to work and they honor our requests of staying away from our rose bush and gardens. My mom used you years ago, and had great results, so that is why I chose your company for our lawn care needs.

From my first lawn treatment from TruGreen, I've been very satisfied with the service I've received. I had a large bare spot around a tree in my yard. I was concerned that the grass wouldn't ever grow there. TruGreen assured me I would see results in a couple of weeks. It was very late in the season to grow grass and I voiced my concern about that. It's now a month later and that bare spot has filled in and looks great. The technicians are not only knowledgeable about the different grass and weed types and are also very personable and professional. I will definitely be a TruGreen customer for life.

We have used TruGreen for approximately 10 years at our GA residents. We have been very satisfied with the products, service and technicians. Techs have always been helpful and friendly. They are knowledgeable about the job and are willing to answer any questions we have had. We recently purchased a home in central Florida and we contracted TruGreen to help get our lawn healthy and looking good. So far they have done a good job getting this lawn in shape. Would recommend TruGreen for a healthy lawn.

The care and treatments we received this summer not only saved our lawn from a weedy mess, to an enjoyable, beautiful area to spend with the family! We would gladly recommend this service to anyone we know. The staff were friendly, professional, and very thorough!

Excellent service... Proud to be a customer. Many compliments from neighbors about my lawns. Always proud to tell neighbors who cares for my lawns. Keep up the great jobs that all of your service representatives give. Gives my property a regal look.

I have had TruGreen lawn and tree and shrub service for several years. They have been a wonderful company to work with. I feel fortunate to have had the same technicians working on my yard and trees for this time. Brian ** and Mike ** are very careful with the hoses and do an exceptional job.

Service personnel are polite, courteous and know their business. Called the day before to let us know they were coming; and arrived on time. If at home, service agent willingly will answer any questions we might have. However, we do not have to be home while service is being done.

Not good! I was called by Todd and pressured into doing a winter fertilization. He told me I did it last year and that is part of my package. It is not part of my package!! I was called by their scheduling department afterwards and they told me it is not part of my package that my service is done for the year! So there we go! I’m going to quit TruGreen. When it was Scott’s Lawn Service I have great service and no issues. What is going on? I will find somebody local to use it not have any problems after this!

I needed help desperately to correct a disaster on my new build. TruGreen came through with flying colors. My lawn although new is still green as of today 11/8/18 and with the treatments and aeration I know come spring it will be amazing. Thanks guys.

Had to come back several time to get control. They have serviced our trees all year but this is an ongoing issue. The rest of the yard seem to be doing pretty good. Aphids seem to come back quickly so it seem that they should be able to do a better job at controlling them.

The tech is very efficient in his job. Also answers all my questions to the best of his ability. He is very personable and seems to enjoy his job. I would highly recommend him and your services to my friends.

When I was first looking for a company to take care of our lawn. I wasn’t pleased with one of the salesperson That I spoke to regarding the plan. Too pushy. Almost didn’t go with TruGreen. Then a young man called. He was very nice and apologetic because of my negative experience. Very pleased with the staff once I finally connected with the right person. Very nice, very polite. Good job!

When I first contacted TruGreen, I was impressed with the technician's knowledge on grubs, weeds, and fertilizer. He said my yard will look like a golf course after receiving the treatments. He was right??? My neighbors have got on board also. Thank you once again.

Honestly my lawn was in a very bad condition and the folks at TruGreen helped to bring it back to life. The lawn technician were able to provide me with great advice and very prompt in their service. Thanks guys, keep up the good work!

Great service. Also like the personal. Always willing to talk to me and answer any questions. I have and always leave a slip so I know what he did just great. My lawn and shrubs are looking great. I am very happy with the program.

TruGreen service not true. I questioned myself on a few prior service calls to spray my lawn by the Pembroke Pines, FL service center as to whether or not the service tech was doing a complete job. Well, today the service tech came and sure enough he failed to spray my entire yard as I suspected. I was home at the time and my caged pet parrots on the patio failed to sound the intruder alarm, which signals to me that no one made any attempt to enter the backyard. The birds are extremely efficient sentries. Of course I immediately called to complain and the tech returned to complete the job. Fortunately for him I was not at home when he arrived. The point of this writing is to make customers aware of TruGreen's practice of short-changing their customers. Schedule appointments when someone will be at home to monitor their work ethics.

I have enjoyed working with the TruGreen Lawn Car service reps. They are very courteous and thorough. My questions and/or concerns are immediately address. My lawn has greatly improved with the services that I have requested from TruGreen. I have been a customer for over 1 year now and would recommend their services.

Built a new house and just signed up this year as I have been cutting mostly weeds through the summer. The personal applying the treatment are very professional and answer my questions. I still have a couple bare spots even after aerating and overseeding. Looking forward to seeing it in the spring 2019 if all this works or not.

Ross ** was my service tech and he did an excellent job in attempting to get this fungus under control for the second time this season. I was only disheartened by the fact that it took a week for anyone to get back out here to apply the granular Fungus Control after it was discovered on his earlier visit.

I am thrilled at what TruGreen has done for my lawn. We had another company for 3 years and there was never a change in my lawn. We have been with TruGreen about 6 month and already seen a huge difference. They are knowledgeable. They are very personal with our lawn plan. I would recommend them to anyone.

We started using TruGreen in the fall and so far we’ve been very happy with their services. We had rain shortly after our last service so they are coming back to re-apply the weed control. I really appreciate their desire for complete satisfaction. Would recommend!!

Representatives are always courteous, professional, and knowledgeable. Our lawn has thickened and shrubs are bigger and have more new growth with healthier leaves and flowers. They have never looked better. Our neighbors have even noticed the improvement. We wish we would have used this service years ago.