TruGreen Lawn Care

TruGreen Lawn Care Reviews

Find a Best Lawn Care Companies partner
1.4(6,616)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Banner image

Looking for lawn care?

Get connected with a professional near you on HomeAdvisor

Find Pros Now

About TruGreen Lawn Care

TruGreen aims to give you a lawn you'll love. From turf to trees and shrubs, we have assembled a collection of scientists and local specialists who develop and tailor exactly the solution your lawn needs. We offer tailored science-based solutions to provide superior lawn results to give your lawn exactly what it needs at key points throughout the year. We back it all with our TruGreen Healthy Lawn Guarantee.

Pros & Cons

Pros
  • Pest control services
  • Healthy Lawn Guarantee
  • Multiple plan options
Cons
  • Won’t fit every budget

Featured Reviews

Verified
Griffin, GA

TruGreen is an upscale lawn service company and it shows in the quality of their work (and) very knowledgeable lawn specialists. I'm really into curb appeal and TruGreen has made ...

Read full review
Verified
Topeka, KS

TruGreen has made a very positive impact on my yard. Prior to hiring TruGreen my yard was about 50% weeds and the grass was in terrible shape. After 1 1/2 years of TruGreen my yar...

Read full review
Banner image

Looking for lawn care?

Get connected with a professional near you on HomeAdvisor

Find Pros Now

TruGreen Lawn Care services

TruGreen provides lawn maintenance services for personal and commercial clients. The company offers three base plans that include fertilization, weed control, aeration, overseeding and soil analysis services. They also provide lime soil amendments, tree and shrub maintenance, and pest control services.

TruGreen locations

TruGreen's services are available in all 50 states, and you can find your local branch information or buy their plans and services directly on TruGreen's website.

TruGreen plans

TruGreen offers three major plans with services from soil analysis to fertilization. They can also provide amendments including lime soil, perform tree and shrub maintenance, and pest control services. Other plans and add-on services are available.

TruHealth Lawn Plan
The TruHealth Lawn Plan includes fertilization, insect control, weed control and soil amendments to ensure balanced nutrients are in place for a lush, green lawn. TruHealth includes eight application visits per year.
TruComplete Lawn Plan
TruGreen markets the TruComplete plan as their best value. You’ll get everything included in the TruHealth Lawn Plan, service visits every four-six weeks, and one aeration service.
TruSignature Lawn Plan
The most comprehensive plan offered by TruGreen is the TruSignature Plan, which includes all of the services in the plans above, plus tree and shrub care with four additional visits per year.
TruMaintenanceLawn Plan
TruGreen's fundamental plan exclusively focuses on fertilization and weed control and includes seven services per year. All plans come with TruGreen’s Healthy Lawn Guarantee, which means they’ll make adjustments to ensure your satisfied with the plan and their service.
TruGreen pest control options
TruGreen offers lawn pest control services to prevent and control the following pests:
  • Ticks
  • Fleas
  • Chiggers
  • Earwigs
  • Ants
  • Spiders
  • Mosquitos
  • Grubs (beetle larvae)
TruGreen aeration services
Aeration is recommended to help lawns that are suffering from patches, puddles or thin covering. The process allows more water, oxygen and fertilizer to reach your lawn’s roots, resulting in a thicker, greener lawn. TruGreen specializes in aeration and includes the service in both the TruComplete and TruSignature plans.

TruGreen cost

TruGreen prices will vary depending on where you live and which services or plan you select. To get an idea of how much the services cost, we got an estimate for 5,000 sq ft lawn in Tulsa, Oklahoma. You can see the prices quoted in the table below. TruGreen also offers PrePay discounts up to over $50 off your yearly cost.

PlanFirst applicationYearly cost
TruComplete Lawn Plan$29.95$777.6
TrueHealth Lawn Plan$29.95$568.6
TruMaintenance Lawn Plan$29.95$485.65
TruCare Mosquito Defense$39.95$464.70
Tree & Shrub Care$49.95$709.65
TruShield Tick and Flea Control$80.95$404.75

Is TruGreen worth it?

TruGreen’s collection of services covers the lawn care spectrum, providing options from simple maintenance to more in-depth pest control and lawn recovery services. If you can afford the monthly cost, we think TruGreen’s services and reputation in the industry are a good option for a great lawn.

TruGreen Lawn Care Reviews

Filter by Rating

  • (3,206)
  • (665)
  • (196)
  • (284)
  • (1,824)

Popular Mentions

    How do I know I can trust these reviews about TruGreen Lawn Care?
    • 4,534,189 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about TruGreen Lawn Care?
    • 4,534,189 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Oct. 1, 2024

    I have had Trugreen lawn service for several years. This is ridiculous. They were to treat both front and back. The last 2 years of service have been absolutely horrible and to get a straight answer out of them is like pulling teeth! When I pay for weed service I expect weeds to be gone! But supposedly after 3 full and spot treatments I have more weeds than neighbors who don't even treat lawns! I have called and called and was told I would not be charged 70$ then they send bill and expect payment and then have the nerve to say, "Have you been watering???" Take your service and your payment and shove it!!!! I will never recommend your services to anyone!

    Thanks for your vote! Report
    Resolution In Progress
    Staff

    Reviewed Sept. 26, 2024

    After the second visit from the TruGreen representative to my lawn, I noticed that after a few days the grass is coming loose from the soil. I have several large patches and have never experienced this before. Could you please tell me why this happened? Well!!

    Thanks for your vote! Report
    Resolution In Progress

    Not sure how to choose?

    Get buying tips about Lawn Care Companies delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceContract & TermsStaff

      Reviewed Sept. 26, 2024

      I rarely write negative reviews, but my experience with TruGreen has compelled me to share my frustrations. Firstly, despite their promises, the treatments did not improve my lawn. Instead, the services mostly resulted in killing my grass, while the weeds continued to thrive. The lack of effective service left me disappointed. During my interactions, the representatives acknowledged their shortcomings, displaced blame and apologized for not adequately addressing my lawn's needs in the timely manner. However, instead of resolving the issue, they insisted on upselling me double the service. What led to this bad review, and the final straw was the customer service provided by their call center, which is abysmal. I contacted them to cancel my services and end my contract, yet I still received a bill for a service a few days after I tried to cancel services.

      To make matters worse, when I called back, when I tried to resolve the bill for the very service I had requested to cancel in the first place, I was met with rudeness. When I inquired about the cancellation, the representative claimed there was no record of my request and no previous call documented. After further insistence, I finally received a cancellation confirmation number this time to make sure my services are truly cancelled. However, after she cancelled me, she stated now that I am no longer a customer, there was nothing she can do to assist me any further and was rude through the whole interaction and seemed to get pleasure in my annoyance. Overall, my experience has been frustrating and unprofessional from start to finish. I cannot recommend TruGreen based on my current situation.

      Thanks for your vote! Report
      Resolution In Progress
      Profile pic of the author.
      Sales & Marketing

      Reviewed Sept. 24, 2024

      Absolutely terrible. Just stopped showing up. Despite calling 4-5 times per week to sell me more services. Signed up for a one time pest control service and they of course turned it into a monthly service. All they care about is selling you more services and not about the condition of your lawn. Would give zero stars if I could.

      Thanks for your vote! Report
      Resolution In Progress
      Customer Service

      Reviewed Sept. 22, 2024

      DO NOT USE TRUGREEN. The tech left digital notes indicating that he left messages for me at my home regarding my yard, however, he didn't. My yard has more weeds in it than when they started. The previous owner, Alan, told me to contact Chris **. The problem is that no one answers the direct lines to the local franchise so it all goes to the service center and they don't know Chris **. This is a terrible company. I was told that Chris would call me in 48 hours, but it hasn't happened. I will be canceling my service and writing a bad review wherever I can.

      Thanks for your vote! Report
      Resolution In Progress
      Profile pic of the author.
      Customer ServiceReliability

      Reviewed Sept. 20, 2024

      Avoid this company; they are incredibly unreliable and have done nothing but harass and make soliciting calls. Certainly, do not pay upfront; they are pressuring you to pay for a service that will not be provided.

      Thanks for your vote! Report
      Resolution In Progress
      Verified purchase
      Sales & Marketing

      Reviewed Sept. 15, 2024

      We like to call this business TruBrown because of how their inexperienced technicians have burned our lawn twice. Also, the first time it happened, they didn’t even offer any discounts, just told us to water our lawn more. Then, we were auto enrolled the next year!!! They are terrible and overpriced. Steer clear!

      Thanks for your vote! Report
      Resolution In Progress

      Reviewed Sept. 12, 2024

      TruGreen is an untrustworthy company. They reported to my home and lied and stated that they completed service when they didn’t. This is the second time this has happened. I terminated my service. DO NOT USE TRUGREEN!

      Thanks for your vote! Report
      Resolution In Progress
      PriceStaff

      Reviewed Sept. 11, 2024

      I have been customer of TruGreen for several years. If all you want is a guy running around your lawn spraying for 5 minutes without even looking at the lawn, this is the company for you. I had a massive grub and cinch bug problem that started 6 weeks ago. Two treatments since for unrelated issues and three service people came out and all they did was try to upsell me. It's fungus, poor drainage, etc. They never even touched the lawn. Dug some small hole this week and hundreds of grubs and insects scattered about. Sent them photos. Offered me a free treatment two weeks ago and they still have not shown up. Good luck trying to cancel. More upselling and fees. Honestly, I write very few reviews. Anyone else would be better than this. Cost me $1,500 and entire lawn need to be tilled not just aerated, it's that bad. Had they diagnosed this on a timely basis, this could have all been avoided. Please Stay clear!!

      My lawn is going brown. I have white grubs problem. When I called the company several times and I requested service for Grubs treatment, they have sent "Stevie **" who inspected the lawn. His observation was "heat stress" and no grubs detected. The funny thing is that I have sprinkle system going every night. Please see attached photos. I will not recommend this company!!!

      Thanks for your vote! Report
      Resolution In Progress
      Customer ServiceStaff

      Reviewed Sept. 11, 2024

      Unhappy overall with the annual service. We had a service plan laid out for the year, which they didn't follow. The $415 aeration was scheduled for October 2024, and they decided to do it in the month of August. I left my account representative Isaiah a voice mail to call me back to talk about my service, and of course, he never called me back.

      Overall, my yard still has a lot of weeds and crabgrass remaining. I called to let them know, and they said they would come and reapply the treatment at no charge. That was a lie. Both times, they came out to reapply the treatment, and they charged me for the reapplication treatments. I added screenshots of the TruGreen representative stating I would not be charged to reapply the treatment, but yet I was. Save your money and find a trustworthy company.

      Thanks for your vote! Report
      Resolution In Progress
      Loading more reviews...

      TruGreen Lawn Care Company Information

      Company Name:
      TruGreen Lawn Care
      Website:
      www.trugreen.com