TruGreen Lawn Care Reviews

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About TruGreen Lawn Care

TruGreen aims to give you a lawn you'll love. From turf to trees and shrubs, we have assembled a collection of scientists and local specialists who develop and tailor exactly the solution your lawn needs. We offer tailored science-based solutions to provide superior lawn results to give your lawn exactly what it needs at key points throughout the year. We back it all with our TruGreen Healthy Lawn Guarantee.

Pros
  • Pest control services
  • Healthy Lawn Guarantee
  • Multiple plan options
Cons
  • Won’t fit every budget

Featured Reviews

Griffin, GA
Verified purchase
TruGreen is an upscale lawn service company and it shows in the quality of their work (and) very knowledgeable lawn specialists. I'm really into curb appeal and TruGreen has made ...

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Topeka, KS
Verified purchase
TruGreen has made a very positive impact on my yard. Prior to hiring TruGreen my yard was about 50% weeds and the grass was in terrible shape. After 1 1/2 years of TruGreen my yar...

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TruGreen Lawn Care services

TruGreen provides lawn maintenance services for personal and commercial clients. The company offers three base plans that include fertilization, weed control, aeration, overseeding and soil analysis services. They also provide lime soil amendments, tree and shrub maintenance, and pest control services.

TruGreen locations

TruGreen's services are available in all 50 states, and you can find your local branch information or buy their plans and services directly on TruGreen's website.

TruGreen plans

TruGreen offers three major plans with services from soil analysis to fertilization. They can also provide amendments including lime soil, perform tree and shrub maintenance, and pest control services. Other plans and add-on services are available.

TruHealth Lawn Plan
The TruHealth Lawn Plan includes fertilization, insect control, weed control and soil amendments to ensure balanced nutrients are in place for a lush, green lawn. TruHealth includes eight application visits per year.
TruComplete Lawn Plan
TruGreen markets the TruComplete plan as their best value. You’ll get everything included in the TruHealth Lawn Plan, service visits every four-six weeks, and one aeration service.
TruSignature Lawn Plan
The most comprehensive plan offered by TruGreen is the TruSignature Plan, which includes all of the services in the plans above, plus tree and shrub care with four additional visits per year.
TruMaintenanceLawn Plan
TruGreen's fundamental plan exclusively focuses on fertilization and weed control and includes seven services per year. All plans come with TruGreen’s Healthy Lawn Guarantee, which means they’ll make adjustments to ensure your satisfied with the plan and their service.
TruGreen pest control options
TruGreen offers lawn pest control services to prevent and control the following pests:
  • Ticks
  • Fleas
  • Chiggers
  • Earwigs
  • Ants
  • Spiders
  • Mosquitos
  • Grubs (beetle larvae)
TruGreen aeration services
Aeration is recommended to help lawns that are suffering from patches, puddles or thin covering. The process allows more water, oxygen and fertilizer to reach your lawn’s roots, resulting in a thicker, greener lawn. TruGreen specializes in aeration and includes the service in both the TruComplete and TruSignature plans.

TruGreen cost

TruGreen prices will vary depending on where you live and which services or plan you select. To get an idea of how much the services cost, we got an estimate for 5,000 sq ft lawn in Tulsa, Oklahoma. You can see the prices quoted in the table below. TruGreen also offers PrePay discounts up to over $50 off your yearly cost.

PlanFirst applicationYearly cost
TruComplete Lawn Plan$29.95$777.6
TrueHealth Lawn Plan$29.95$568.6
TruMaintenance Lawn Plan$29.95$485.65
TruCare Mosquito Defense$39.95$464.70
Tree & Shrub Care$49.95$709.65
TruShield Tick and Flea Control$80.95$404.75

Is TruGreen worth it?

TruGreen’s collection of services covers the lawn care spectrum, providing options from simple maintenance to more in-depth pest control and lawn recovery services. If you can afford the monthly cost, we think TruGreen’s services and reputation in the industry are a good option for a great lawn.

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TruGreen Lawn Care Reviews

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    How do I know I can trust these reviews about TruGreen Lawn Care?
    • 4,662,544 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Staff

    Reviewed March 19, 2025

    I have had TruGreen taking care of my Saint Augustine lawn and shrubs for the entire time we have lived in this Chesapeake home, twenty five years. It is magnificent and draws walks to stop and admire it. The grass is perfection, thick, green (except in winter, remember I have warm weather grass) and completely without weeds. My yard is filled with mature camellias, azaleas, dogwoods and Japanese Maples. The size and blooms are beautiful. I can not say enough about the men that have over the years cared for this yard. Today Cameron P stopped by to put down pre emergent and asked if there were concerns….nope, this is such a great young man. He reminded me he will see me in a month to fertilize. I am so excited for warm weather and the anticipation of Spring and Summer yard!

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    TruGreen Lawn Care
    Response from TruGreen Lawn Care

    Thank you for your feedback, Alana. We are so happy to hear how your lawn and landscape are thriving! ~NB

    Staff

    Reviewed Feb. 6, 2025

    Today, I received my first service from TruGreen. Pedro B. introduced himself and explained precisely what he was going to do. Since I have no pets, I ensured the gate was open to receive lawn service in my front and back yards. He was very polite, and it was evident he wanted to make sure to welcome me back to TruGreen.

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    TruGreen Lawn Care
    Response from TruGreen Lawn Care

    Welcome to the TruGreen family, Yoli! We're very happy to hear that your TruGreen technician is working closely with you to give you a healthy and beautiful lawn! Thank you for taking the time to share this feedback with us. ~NB

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      Reviewed Oct. 16, 2024

      Great company from sales to technicians as they were helpful and knowledgeable from the beginning to the end and everything they have done for me and my lawn is excellent. I would recommend this company to anyone and everyone.

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      Response from TruGreen Lawn Care

      Hello Derek, we aim to provide exceptional, convenient service for all of our customers, and we are so happy to hear that your TruGreen team is working hard to ensure quality service for you! Thank you for sharing your experience with us. ~NB

      Staff

      Reviewed July 29, 2024

      Our TruGreen technicians, Kobi and Shawndell. I live in Riviera Beach. They both service our lawn. They both are very polite, professional and knows what they’re doing to both our lawn looking lovely, and makes us proud. Thank you guys…

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      Customer ServiceStaff

      Reviewed May 28, 2024

      I was very pleased with Alexander ** mosquito defense service on my property today. He explained what he would be doing on my property and potential issues that I would have with stagnant water on the property. He walked through the 1 acre of my property and sprayed around all the bunches and trees. He was careful around my pond as I have fishes and around the fountain areas as well. He explained that I should not allow my dogs out for a couple of hours after he has sprayed. Information provided was very helpful. I called Trugreen at 10.30am because I have a party this weekend and they accommodated me and scheduled a service call on the same day. I really do appreciate the customer service. Highly recommended. Now we can enjoy our backyard and the summer in peace.

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      Response from TruGreen Lawn Care

      Hi Michelle, thank you for your feedback and kind words. We are happy to hear that Alexander did a great job for you and that you will be able to enjoy your backyard, bite-free! ~NB

      Reviewed May 12, 2025

      I initially signed up with this company to get my lawn treatment professionally services and treated. After seeing so many bad reviews, I decided to not proceed with this particular company. The reviews are not lying. The same day I signed up, the same day I cancelled and I have been going through hoops just to have my money refunded back to my card. I’m happy I never started the actual service because I could only imagine how bad it would have been since it’s been so difficult to have my card refunded. When asked more than one occasion at different times to speak with a manager I’m told the manager isn’t either there or in a meeting. Do not go with this company. TruGreen isn’t the company you want if you want consistency and professionalism.

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      Reviewed May 11, 2025

      After 4 years as a customer - our sod lawn is now 75%+ crab grass. Was told by the GM that they treat a very narrow breed of weeds. They can neither treat crab grass, or, apparently, prevent it. The suggestion made to me, was to re sod the lawn. Buyer beware.

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      Customer ServiceStaff

      Reviewed May 8, 2025

      Less than 1 star for sure, extremely poor customer service. Unable to get anyone to return calls concerning issues with the lawn treatments. Customer service representatives in my opinion are incompetent and lack the authority to handle any customer complaints or requests. The local office that provides the services do not provide any contact information and hide behind the national service call center. The original TruGreen salesperson in my opinion misled me about the services that I would receive and also the access that I would have with the local office. The technicians that treat the lawn are different each visit and do not have much input about the health of the lawn. I have requested on multiple occasions to have a manager visit and speak to me about the condition of the lawn, but as of this review no one has responded to my request. I will be cancelling the remaining treatments and handle the lawn care myself.

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      Customer ServiceCoverageStaff

      Reviewed May 6, 2025

      TruGreen has been an unsettling experience. Our home was signed up for the service over the phone and online, without a view of my home's yard. They estimated what they thought would be the square footage. I wanted another service to be added on. That is when TruGreen dropped the ball and everything started. I called in multiple times to the TruGreen rep (who says his name is Joe) who sold me the service, and left a message that I had questions about the service and wanted to add to it. Never received a response or call back. So I called back to the 1-800 number. I made them aware of the messages I left, and that I’ve received no response.

      A representative told me they could not add on the service I requested because there is no way they could have created an accurate estimate of our property because of the trees completely covering mine and the neighbor's property. So, the request was sent for someone to come out and remeasure. I was told that our 12x24 wood deck, our 10x12 stone deck, and the enormous bush the size of a tree, as well as our other stone deck in the back of the house, should not be counted as lawn sq. footage. Not to mention the five huge oak trees and an enormous sycamore tree as well. No one came. I called again. I was told the same thing again. No one called to tell me when they were coming to measure which I find unprofessional and suspect. They waited for the next service to spray. To my came, they left, they said nothing. I called back in again to find out why they sprayed, while we are still waiting on the measurement.

      The rep that I spoke with (Joe) said, “the guy was out there and there is no need to measure again.” I asked how can that be true, and that none at my house was spoken to or communicated with. When I explained the situation, Joe proceeded to tell me he had “special equipment to see through the tree line and could see my entire yard.” He then told me that it is a lawn service and that he would subtract my driveway and my walkway which I found insulting. I didn’t call TruGreen to fertilize my driveway and my walkway which way. I’m not an idiot. Then asked how he tell me he can see my entire yard, that he has special equipment, yet he can’t see that my property has 3 decks on it and 5 trees over 100 years old, and a bush the size of a tree as well. Do they need fertilizing too?

      The further we got into the phone call, the more we both were frustrated and Joe sets up a “phone call” from a manager. Then says, “now look, wasn’t that easy?” Disbelief, if it were that easy why am I frustrated and jumping through hoops just to get Some security about the money we’ve spent for the services TruGreen Provides. This is a very unfortunate experience. I was excited about it all. My wife and I are now turned away and have no trust in the company. And as anyone can see from the recipe that was left on the door, there is no word or mention of remeasure, speaking with the landowner, etc. Nothing.

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      Customer ServiceContract & TermsPunctuality & Speed

      Reviewed May 5, 2025

      I was a Trugreen customer few years ago. I left because they charged me for a work they never performed. When I called them, they said that maybe their technician went to the wrong house and they will send another one to perform the job. That never happened. So I left them. Fast forward to today, May 2025. I decided to give them a second chance and bought the yearly service contract with them. Last Friday, I received a service report but no work was performed again on my lawn. There was no flag on the grass nor the smell of fertilizer. The report states that the technician knocked on my door but my Ring didn't see anyone. It is all lies. I call them and they don't know what happened. They will send someone again they said. I am still waiting. This is the 1st application of the contract and they already screwed me up again. Bad bad service and not honest.

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      TruGreen Lawn Care Company Information

      Company Name:
      TruGreen Lawn Care
      Website:
      www.trugreen.com