TruGreen Lawn Care Reviews

Today, I received my first service from TruGreen. Pedro B. introduced himself and explained precisely what he was going to do. Since I have no pets, I ensured the gate was open to receive lawn service in my front and back yards. He was very polite, and it was evident he wanted to make sure to welcome me back to TruGreen.

Great company from sales to technicians as they were helpful and knowledgeable from the beginning to the end and everything they have done for me and my lawn is excellent. I would recommend this company to anyone and everyone.

Our TruGreen technicians, Kobi and Shawndell. I live in Riviera Beach. They both service our lawn. They both are very polite, professional and knows what they’re doing to both our lawn looking lovely, and makes us proud. Thank you guys…

I was very pleased with Alexander ** mosquito defense service on my property today. He explained what he would be doing on my property and potential issues that I would have with stagnant water on the property. He walked through the 1 acre of my property and sprayed around all the bunches and trees. He was careful around my pond as I have fishes and around the fountain areas as well. He explained that I should not allow my dogs out for a couple of hours after he has sprayed. Information provided was very helpful. I called Trugreen at 10.30am because I have a party this weekend and they accommodated me and scheduled a service call on the same day. I really do appreciate the customer service. Highly recommended. Now we can enjoy our backyard and the summer in peace.

Trugreen rep, Edwin, arrived at my house Jan 20 at 1pm. Sat in his truck for 10 minutes, never got out of the truck, I watched him every minute, sent me an invoice he performed the lawn service with a invoice. He ought to be FIRED. How many others did he screw today? I want my charges today canceled. Trugreen hires some real slick reps.

I have been a TruGreen customer for two years. Supervisors have observed my lawn that has turned from a beautiful yard to lawn a disaster full of bare spots, weeds and replaced a small patch of grass which came with chinch bugs or quickly was taken over by chinch bugs. My complaints are basically answered by “you water too much, you don’t enough”. Trugreen claims no responsibility. I am looking for a new service.

Killed all the grass in my front yard, kept reporting that they will fix next month. Could not cancel service online, had to call customer service to plead to cancel. I had a few weeds that were growing in my yard, but now there is only lots of mud and dirt, they killed the grass.

Horrible....Hired them for a year. I started getting charged after 9 months again after paying for a whole year. They argued they only have 9 months as their annual contracts. So when we become a society of crooks changing the meaning of words...to suite yourselves that's a red flag. I avoid companies like Panera that when you order a whole sandwich they give you a half a sandwhich, or Starbucks when you order a tall they give you a small. How deceitful do companies have to be to trick customers. An annual price is 12 months in most business, not 9 months TRUGREEN. Which is not FALSE-GREEN

I cancelled Trugreen in September, on 12/27 they charged my account $82.21 fraudulently. I cancelled this program due to the carcinogens in the products being used that were not brought to my attention, and blatantly covered up. Research Trugreen lawsuit and you will see that this is a major issue. Customer service was of no help and refuses to refund my money.

I have been with Trugreen for years, and I thought their service was not bad. However, in the last year, they would just send people out to do services that was not requested and charged me for it. In addition, as far as weeding they would only do the grass area of the backyard and not the adjoining walkway that also grew weeds. So I found a company that would do both and charge less. So I contacted Trugreen to cancel my service. However, within a month period, they had sent workers to do other services to my property. When I told them that I had cancelled my service, I was told that I cancelled my lawn care but not tree and shrub care, as well as one of the other services. So I finally paid for one over the phone, and was told that I'm good and do not owe anything. However, they sent the remaining payment of $35 to debt collector. Will never do services with them again.