TruGreen Lawn Care Reviews

We signed up for a year's worth of lawn care to see how it went, which was poorly. Different tech every time, asked the same questions every time as to where to treat, this was all done when we signed up, I do not think they ever treated our full lawn. They continued treatment after our one year of pay and then tried to get us to pay for a treatment we did not authorize. On top of all of this, our yard is no better, still full of weeds and actually looks terrible, a complete waste of money.

I canceled some services and then THEY started it up again and told me it was on an auto renewal. No Notice nothing. And when I got billed and complained they said tough, it didn't mean anything just because I canceled some services. just pay your bill. I searching for somebody else to take care of my lawn NOW!

I had landscaping done in my backyard that left me with no grass at all in mid January. I was afraid that the topsoil would be washing down the hill to my neighbor and I needed grass. A TruGreen salesman told me they had the solution to my problem. They would come out the end of February and plug the yard rather than overseed. He talked me into buying one year service in advance which would include getting rid of any weeds in my flowerbeds. I am disabled and this was an answer to prayer. They did not show up in February, but I figured it was just too cold. March came and someone came out for weed control. I asked him why he wasn’t planting grass. His answer was they don’t do that until October.

I'm sick and tired of getting advertising emails from this company every single day. I block and report them but it doesn't help and the unsubscribe button at the bottom of the emails just brings me to their webpage with no way to unsubscribe. Seems like a very deceptive company and I would never use them. I feel like I'm being harassed, and I didn't even subscribe to their emails to begin with.

I had TruGreen for several years now. Although the service up to this year was OK, not great, but they always tried to make things right. This year (2026) is different. They supposedly treated my lawn on 3/24/26. There are areas of my yard that look like they weren't treated and the growth and greening of the grass has been much less than other years. My understanding is a significant number of other customers have complained. Which leads me to wonder, did TruGreen, because of fertilizer cost (the Iran war) reduce the amount of nitrogen in their liquid solution.

If I could give TruGreen less than one star I would. Last Summer, one of their techs treated our grass and burned it. After much aggravation and unreturned calls, they slit seeded in October. We thought the grass would come back in Spring. Wrong. It didn't work at all. We have mud patches and brown patches all over our lawn.

TruGreen promised me to over-seed and aerate my lawn and stated that I needed to pay for their weed killing and other services first. After paying hundreds of dollars for “weed killing,” I called to see when they’d come out and seed my lawn, and they stated that they don’t “over-seed” in Texas SMH! I paid them for months just waiting to get my lawn seeded, and now I’m left with a muddy lawn and no REFUND!! DO NOT USE THIS COMPANY!

Tru Green Chem Lawn is a waste of money and time, I wouldn’t recommend Them to anyone. We had Tru Green come out hopefully to enhance Our lawn, They sprayed Their pre emergent, fertilizers, pesticides, and post emergent now Our lawn is dead our back yard is completely dead, We tried getting a manager to come out and make an assessment but have not had a manager come out till yet, however They did send a tech out and told Us We had an insect problem, I said what good was spraying pesticides then, He didn’t answer that. We called to cancel service and They tried to say They would send out a branch manager to see the lawn and offer Us a solution, I doubt that will happen. Meantime our lawn is dead, the front yard still has some green but full of weeds and brown spots. I wouldn’t recommend Tru Green to anyone.

I used TruGreen for 3 years. Fortunately, my grass looked great and for the price, the service was pretty good. Until last year. I had called and reported two different occasions where their staff over-sprayed my lawn so badly that it got on my shed AND my neighbors shed. Even sent them pictures to show how high on the shed it for. One particular product they used (Dicambia) was sprayed all over my new dogwood tree (planted for my deceased mother in law) and killed the tree within a week. While I did receive calls from someone saying they would like to investigate it, no one ever came out to do anything UNTIL I cancelled services this year. A technician came out, reviewed tree, I sent 7 photos of the tree wilting and its ultimate rapid death.

I have been using TruGreen for a little over a year. I had high expectations for a lush lawn and healthy hedges. I achieved neither. My hibiscus has a fungus, my lawn has weeds and clover and it doesn’t look any better than the day I started. My neighbor (a widow)fertilizes her own lawn and it looks 10 times better than mine. I cancelled my service.