TruGreen Lawn Care
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About TruGreen Lawn Care
TruGreen aims to give you a lawn you'll love. From turf to trees and shrubs, we have assembled a collection of scientists and local specialists who develop and tailor exactly the solution your lawn needs. We offer tailored science-based solutions to provide superior lawn results to give your lawn exactly what it needs at key points throughout the year. We back it all with our TruGreen Healthy Lawn Guarantee.
Pros & Cons
- Pest control services
- Healthy Lawn Guarantee
- Multiple plan options
- Won’t fit every budget
TruGreen's collection of services covers the lawn care spectrum, providing options from simple maintenance to pest control and lawn recovery. If you can afford the monthly cost, TruGreen's services is a good option for you.
Top TruGreen Lawn Care Reviews
TruGreen is an upscale lawn service company and it shows in the quality of their work (and) very knowledgeable lawn specialists. I'm really into curb appeal and TruGreen has made ...Read full review
TruGreen has made a very positive impact on my yard. Prior to hiring TruGreen my yard was about 50% weeds and the grass was in terrible shape. After 1 1/2 years of TruGreen my yar...Read full review
TruGreen Lawn Care services
TruGreen provides lawn maintenance services for personal and commercial clients. The company offers three base plans that include fertilization, weed control, aeration, overseeding and soil analysis services. They also provide lime soil amendments, tree and shrub maintenance, and pest control services.
TruGreen's services are available in all 50 states, and you can find your local branch information or buy their plans and services directly on TruGreen's website.
TruGreen offers three major plans with services from soil analysis to fertilization. They can also provide amendments including lime soil, perform tree and shrub maintenance, and pest control services. Other plans and add-on services are available.
- TruHealth Lawn Plan
- The TruHealth Lawn Plan includes fertilization, insect control, weed control and soil amendments to ensure balanced nutrients are in place for a lush, green lawn. TruHealth includes eight application visits per year.
- TruComplete Lawn Plan
- TruGreen markets the TruComplete plan as their best value. You’ll get everything included in the TruHealth Lawn Plan, service visits every four-six weeks, and one aeration service.
- TruSignature Lawn Plan
- The most comprehensive plan offered by TruGreen is the TruSignature Plan, which includes all of the services in the plans above, plus tree and shrub care with four additional visits per year.
- TruMaintenanceLawn Plan
- TruGreen's fundamental plan exclusively focuses on fertilization and weed control and includes seven services per year. All plans come with TruGreen’s Healthy Lawn Guarantee, which means they’ll make adjustments to ensure your satisfied with the plan and their service.
- TruGreen pest control options
- TruGreen offers lawn pest control services to prevent and control the following pests:
- Grubs (beetle larvae)
- TruGreen aeration services
- Aeration is recommended to help lawns that are suffering from patches, puddles or thin covering. The process allows more water, oxygen and fertilizer to reach your lawn’s roots, resulting in a thicker, greener lawn. TruGreen specializes in aeration and includes the service in both the TruComplete and TruSignature plans.
TruGreen prices will vary depending on where you live and which services or plan you select. To get an idea of how much the services cost, we got an estimate for 5,000 sq ft lawn in Tulsa, Oklahoma. You can see the prices quoted in the table below. TruGreen also offers PrePay discounts up to over $50 off your yearly cost.
|Plan||First application||Yearly cost|
|TruComplete Lawn Plan||$29.95||$777.6|
|TrueHealth Lawn Plan||$29.95||$568.6|
|TruMaintenance Lawn Plan||$29.95||$485.65|
|TruCare Mosquito Defense||$39.95||$464.70|
|Tree & Shrub Care||$49.95||$709.65|
|TruShield Tick and Flea Control||$80.95||$404.75|
Is TruGreen worth it?
TruGreen’s collection of services covers the lawn care spectrum, providing options from simple maintenance to more in-depth pest control and lawn recovery services. If you can afford the monthly cost, we think TruGreen’s services and reputation in the industry are a good option for a great lawn.
TruGreen Lawn Care Reviews
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I used TruGreen for 2 years. They had always skipped the backyard. I called them many times complaining. When backyard continued to have weeds, I called and cancelled the service. A few weeks after I cancelled, a TruGreen truck stopped on the side and treated about 4 mature trees on the side of my neighbors. I was sitting in the backyard. I really thought they were treating the neighbors' trees. Those mature trees are dead now. Terrible experience.
We hired this company because of reputation and family recommendations. Paid in full for year service for 4 services. The first service, after they came out, our lawn had burn, brown like patches everywhere they applied their chemicals. We immediately called the next day just for a simple inspection to look at what happen. They said they would come out the next day to inspect. No one showed. We called again and they assured us someone would come the following week. No one showed.
We called and this time they said someone would come following Monday and that we can track it on the their app. Monday came, nothing in the app, and we called again. Now they tried to tell us that someone will be coming Tuesday and that's when we said enough is enough. We ended canceled our service, cut our losses. For a judge company they claim to be and satisfaction they claim to have, we were not in a bit impressed. I never recommended this company to anyone else.
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I have been a customer of TruGreen for about one year. I thought it would be easier on me to pay a professional to take care of the herbicide/insecticide portion of lawn care but boy was I wrong. I literally paid a company to kill all of my grass. Just about the only green you see in my lawn is weeds. There are clumps of dirt everywhere, which indicate active insect presence under the soil.
They have undone any progress that I have made during the 5 years I've owned this property. They have done nothing to make it right. They offered to provide free aeration, overseeding, and fertilization, but that was well over a month ago now and have not made good on their word to do anything. I've asked for a refund but of course they are ignoring this request.
Our lawn had multiple bare spots and many dandelions. We felt we need professional help to have a lawn we could be proud of. We hired TruGreen to get rid of the weeds and reseed to grow grass. After a year of service, monthly maintenance and aerating with reseeding, we don’t have the weeds and we still don’t have the grass. The bare spots are still there and there is no new grass at all. I called TruGreen seven times now. Seven times I was given different answers and the complete run around. Do yourself a favor and spend your money on seed, fertilizer and weed killer yourself. It will be less expensive and far less frustrating.
It's sad that today people are using reviews to get free service from companies. Leave a bad review and hope you get picked for a resolve. It's utterly ridiculous. Are there bad techs. Yes. And when they are found out they are history. But their products and customer service is the best in the business. Stop trying to get free ** people. And for those saying their TruGreen killed the lawn, when your lawn is almost all weeds, yeah they will get the job done. It's a process people. Stop wanting miracles overnight and step back into reality.
I, like many others, have paid for the TruGreen service for a year. What I was sold over the phone when I purchased everything was that they would come out, look at my lawn and provide a service that was tailored to my specific needs - this is not even close to what I got. Long story short the "expert" that came out said "I just come out and apply the chemicals man, I am not sure why your weeds aren't going away". I have given them a number of months to get their stuff together but I have yet to seen any changes, in fact, my lawn has gotten exponentially worse... I will be canceling the service and getting my money back because this has been absolutely terrible. Good riddance.
Ordered and paid in advance for 1 year of treatment for shrub and tree. They never did show up for first service. I replayed the security cameras and they failed to show. Called for return service and again failed to show. Called again to reschedule and still failed to show. Called again today and was told my service was scheduled from the Bluffton SC office which is 250+ miles and 5 hours drive away from me. And even better is a bill from TruGreen for the failed no show appointments on an account I prepaid for the year. Now dealing with my bank to have the charges reversed because I don't trust them to refund me.
TruGreen is THE WORST company ever. I prepaid for an entire year, or at least that was what they sold me on the phone. I paid $990! I hired them for anti-fungal treatment. It took them 4 times to come out and apply the wrong treatment before I got a manager out and HE applied the fungicide. After 8 months, my weeds are worse than ever. They were never controlled but got worse.
Then, even though I prepaid for a year, they started charging me after 6 months. When I called to rectify that, they said they came out the number of times they were supposed to and my contract wasn’t for the full year. Even though I pointed out that they came out 4 TIMES before applying the right treatment, they said it didn’t matter and refused to refund what extra they charged me. They have the worst customer service and they don’t care. DO NOT USE THIS COMPANY! I am a single mom that got completely ripped off by them. Nothing was easy; it was a nightmare. They are horrible.
I was looking to renovate our lawn since we were looking to sell. I contacted TruGreen and was assured that a local franchise would contact me at my requested time in one or two days. Never happened, so I went with a Lawn Doctor local franchise. I cannot comment on TruGreen's service since they never contacted me.
My yard was filled with weeds so I called TruGreen. A "lawn care specialist" called me and we agreed to a treatment on the lawn. I instructed him to contact the property manager before going there, providing name and contact information. He agreed to contact her, after which I contacted property manager to advise he'd be calling before going there. I am the owner. The tenant and property manager have an agreement that before anyone goes on the property, he will be notified. The second thing is that I wanted to be there when he went there to see that someone was actually doing their job. So the next morning he, Kyle Y, emails me stating that he had been there and completed the work. I called the property manager to ask if he had contacted her, and she stated that the TruGreen employee had not called her. I then called TruGreen customer service and cancelled any future work because employee had not followed instructions.
Every day since I have cancelled the service, the "lawn care worker" has emailed me to state he is on his way to my house to perform work. I called customer service and asked to have the emails stopped but the emails keep coming. So I called again today to ask to speak with the owner or general manager about a problem employee. The agent said someone would get back to me in 48 to 72 hours. So we'll see where that goes. I recommend that no one deals with this company unless they get control of what their employees are doing. There might be good employees there but you don't know for sure what you're going to get.
TruGreen Lawn Care Company Information
- Company Name:
- TruGreen Lawn Care
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