TruGreen Lawn Care Reviews

So far the lawn look pretty good. Weeds are gone.

LAWN LOOKS GREAT. Thank you, great job.

I give the technician who treats my lawn a 10! He is courteous, considerate and thorough.

The grass is always greener after TruGreen professionals do their job. My specialist is always friendly, and professional, and if I have questions, will take the time to talk to me.

To say that the service I have received thus far with TruGreen was less than acceptable would be an understatement. Since buying the service, they have come to my property twice. The first time, I specifically asked for them to call me ahead of time so that I could be here, which they promised to do, but failed to follow through with. They did come the next day after I called with a complaint. However, the "specialist" called me at 6:30 AM to schedule a time. My most recent service was today. My yard is overrun with bermuda grass weed. The so called "specialist" informed me that this is the type of grass I can expect throughout the process of TruGreen servicing my home.

In general I'm pleased with the appearance on my lawn, timeliness of the specialist and friendliness, quality of the job. On the last survey I indicated that the weeds (spurge, pig weeds and the morning glory) needs to be addressed on the next application of service. I'm looking forward to talking to the specialist (Vincent) about this concern. Thank you for request for details.

Our specialist is always on time and lets me know what he is doing for my lawn that particular day. Have always been pleased with our service from TruGreen.

Two technicians were sent out and contacted me to get the exact nature of my complaint - then took steps to resolve the issue. After the first tech finished a supervisor came out to interview me and check to see if I was being taken care of. I told him one tech had been there and addressed the issue, the other tech would be out the next day to address the other issue. He gave me his card with a local number to call not the call center in the East somewhere.

I saw no improvement from the beginning. Weeds everywhere. We were having our shrubs etc. treated also. No help there either. They would say "it takes time". So we let it go on for a year, and continued having them re-treat both shrubs and lawn. Bushes look as scruffy as ever. Grass is still full of weeds - where it is still growing. A lot of our grass just up and died. Don't believe for a minute that their "Guarantee" is any good. It's not. Even if they do come out and spray again, they will still do a sloppy job of the easy to reach spots and let the areas that need help go without. Their workers don't care. They are just in a hurry. I asked for a refund for all I paid since there was no improvement. I got back $64.80 after paying in well over $1000. My advice, DON'T USE TRUGREEN. Find another company.

Our lawn looks great. We recently had a garage sale and several customers commented on how nice our lawn looked.

We have used TruGreen for years. Always helpful.

Our lawn has greatly improved since we started using TruGreen! Unfortunately, we are never home when the specialist comes by, but I appreciate the detailed notes he leaves behind. We also appreciate the phone call that gives us a heads up when he will be coming. No complaints!

Very good experience. The specialist that came by to do the treatments was very informative and fast. He told me everything I needed to know and answered any questions that I had.

I have had a beautiful lawn since I let true green start treating it 2 years ago. They always call before they come out and I think that's great, but overall great service

Our lawn is looking greener, healthier and more weed-free since we started our TruGreen treatments this spring. While we are always at work during the treatments, we get a phone call in advance so we know they are coming. There is always documentation of the visit with how our lawn was treated and with which chemicals and fertilizers.

If the staff who do the work and if their supervisors cannot take the time to see the results of the staff's application of cems to determine good or poor results and train on performance and yard results should be a cause of continued concern!

Always on time, great service, friendly staff.

Technician was refreshing to work with.

A great job was completed to remove the fungus from my yard in the shady areas and re-seeding.

Specialists appear to take great pride in assessing each lawn in order to apply the necessary fertilizers. They also ensure that the entire lawn area receives the application (without cutting corners) and when speaking with them about "concerns", they listen and do their best to address/resolve any problems or concerns we may have. Generally, it appears that they treat each lawn as if it were their own.

Wonderful service: phone customer service and technicians. Price is just too high for services!

The service gentlemen came to home and applied service that was not first advised to the home owner. I am now going to have to pay a bill that is over a hundred dollars, when I thought the charge for that day would only be $69.00. So make sure you know what you're getting before services is rendered.

TruGreen is a company that believe in taking care of the customer. My lawn is one of the nicest lawn in my neighborhood and I would recommend TruGreen to all my neighbors, family and friends. TruGreen performance exceptional customer service. Thanks TruGreen.

On 5/14/2014, we had service on our lawn. The tech advised us prior to leaving that we had some patches of red thread along our driveway and to keep an eye on it. After a couple of weeks, we noticed that it appeared to be spreading. We contacted Tru-green for a follow up service. It was scheduled for 6/13/2014. The tech arrived on this day only to tell us that the "Tree/Shrub" truck needed to come out to treat the red thread. I haven't been advised of a reschedule as of today.

06/16 lawn treatment technician came out, rang doorbell and explored the lawn with me, looked at problem areas with me, and treated the lawn. The supervisor assigned to my complaint came out to discuss the complaint. He asked me about the action if any that had been taken. I told him about the lawn service, and that shrub technician was scheduled for 06/17. 06/17 Shrub technician came out, rang the doorbell and talked with me about my shrub problem. I showed him my problem areas and he assured me he would take care of the problem.

Appearance of lawn has improved as weather (rain, temperature) have improved. Some bare/thin spots have filled in. Weed control is excellent. Color is also very good. Have not had contact with lawn specialist (since service is usually performed when I am not home) to rate their performance. Would appreciate comments/suggestions related to improving condition of lawn, especially related to thin spots.

TruGreen is a poorly managed company that fails to meet commitments. My lawn looks terrible, and phone calls are never returned. Please beware of getting involved with them. You've been warned!!!

My lawn was a real mess before using TruGreen. There is still some ways to go to get it where I want, but overall the lawn looks so much better than when we moved in. The service reps that come out to do the applications are always friendly and answer any questions I have.

The lawn's appearance has improved with the exception of the thistles that are still growing in the backyard. I have never spoken to the specialist and therefore cannot comment on any of the personal items. My communications has only been by telephone and email. I do believe that the cost is too high for the size of the yard.

Prior to TruGreen, I had spent tons of money on lawn, and tree and shrub care and had yet to see any real improvement. Within a month of switching to TruGreen, I saw noticeable improvement. Thank you, TruGreen.

I had TruGreen re-seed my lawn after I had top soil and manure laid down. They came out the first time and after a month it was spotty at best. The supervisor came out and re-seeded using a machine. Four weeks later, it was fuller and he re-seeded by hand and now I have a full lawn. They will be coming out to do the weeding but in between, they have fertilized and checked in the progress of my lawn. They were very personable and knowledgeable.

We have always had good experiences with TruGreen. The service techs have been courteous and helpful with remedies and suggestions when I have concerns. They have always given excellent service.

The TruGreen specialists that have visited our yard have been polite and friendly. They get the job done quietly and quickly. Our yard is overall greener and has fewer weeds than it did before we began treatment. We do continue to have a few weeds, mostly stubborn clover, and have had three bushes turn browner, with one apparently dying after having had our bushes treated one time by TruGreen. Not sure what happened, and just hope the other two bushes turn around and become healthier.

My husband and I have used TruGreen for several years and have been satisfied with their service. They will work with their customer to achieve satisfaction.

I have had overall satisfaction with their service and my yard looks great... The customer service is A+.

Great job so far.

Lawn looking better. The technician is easy to reach as needed.

This company has been outstanding in terms of upgrading and keeping our lawn in tip-top shape. As a matter of fact, it looks the best since we've been in this home a little over 7 years! We would highly recommend this company for their efficient, courteous and knowledgeable service. The rep(s) are just great to deal with and can discuss anything that the customer wants to know concerning their lawn. Highly recommend.

Coming to supposedly treating my yard - the neighbor would see, put up the sign in the yard without ever treating yard. My yard also became full of weeds. We never saw the same person treating my yard.

My lawn has never looked better. Staff is courteous and arrives on time.

When I signed up for their services, I was told that I would get fertilizer, weed control and insect-bug control. I still have weeds even after getting an extra treatment which normal treatment didn't work. I still have bugs also. Then they hound you to death with phone calls from their billing dept and will not provide backup data when requested. VERY POOR customer service and does not provide results promised. I WILL NEVER USE THEM AGAIN AND RECOMMEND THAT NO ONE EVER USE THEM.

For the year 2013 we elected to have TruGreen service our lawn. Both the front and back lawn was serviced even though the backyard did have grass. I later look at the results and could clearly see that it was a waste of money. I address that and the lawn tech said that it was already part of the service and that he could not adjust it. During the last treatment for the year I asked about the fungus treatment and he said that it would be $180.00 for the front and back lawn. I also asked if only the front could be done and again the answer was both has to be done based on the contract. Well this was the last treatment for the year the grass was ok in the front yard. Well once Feb 2014 the service was terminated.

My lawn is serviced efficiently and professionally. The technician who does it is always on time friendly and always asks if I am happy with the service - which I always am.

THEY ARE CROOKS! Buyer beware with this company. When I signed up earlier this season I asked FOUR TIMES, speaking specifically with a manager, that the price quoted included everything and anything needed for a healthy lawn. I SPECIFICALLY and PRECISELY asked if that price included grub control and fungicide treatment. Their representatives and managers answered, "Yes" all four times.

I seem to have chronic infestation of oxalis, the weed treatments seem to have no effect. I also have white powdery mildew on my bushes and shrubs, this also appears to be chronic with no improvement after treatment.

The program has worked well so far. My lawn is full and green and almost completely weed-free.

TruGreen left a notice on my door for an introductory offer of $29.00 for a lawn treatment. I called them and the person that arrived was knowledgeable and extremely helpful. Within two weeks my desperate puny grass began to sprout. Within one month I had grass in areas that I had not been able to grow grass in for over ten years. Thank you TrueGreen. You have made my backyard lovable again.

Great company and really is doing a great job with my lawn.

Overall lawn looks great but there are some weeds that will need attention on your next service.

Had dandelions after the first treatment, and they came back without any hassle and re-treated the entire lawn, and now the lawn looks great.

My tech came to the door before he even began treatment. He commented on the yard work we have done and the progress since adding sprinklers last summer. I am glad it have the same tech - Ronald - that we had last year. He is personable and really seems to know our yard.

I have never received bad service from Trugreen. All technicians provided, in an outstanding manner, all of the services I expected to receive.

Trugreen has not been able to resolve our lawn issues. Their answer is you need to water more, you have dead areas you need to seed more add top soil and it goes on. No One takes any responsibility for what they have done. We are so disgusted!

I have asked for tech to call since I have animals and I have yet to get a call.

I have used TruGreen for 5 years now. I have looked up other services, and they don't come close to the service I receive.

Awesome service even on the phone. Work with you as far as pricing - giving you a good deal knowing that you have been with them for a long time and my grass looks great every summer.

This was a normal service call and the technician arrived on time and was polite and efficient.

The guy who serviced my lawn was very personable, polite, and helpful. I explained my concerns about my vegetable garden, and he dealt with them promptly.

The service provided was timely and professionally completed by a friendly individual.

Lawn is doing Great... Weeds way down this year and lots of GREEN!!! No Complaints.

Good follow-up on repeat weed control.

My technician, Jim **, has always been professional, kind and attentive to my specific needs. He is an excellent representative of the best that TruGreen has to offer. My lawn looks fabulous and I enjoy Jim's expertise. Thank you so much for sending him to me.

Like the way TruGreen calls in advance on scheduling visit and comments specialist notes on service.

Service is dependable and consistent.

Austin ** called and sold me on TruGreen lawn services on June 5, 2014. Thom ** called back on Friday confirming that he had gotten the order. In our discussion, at approximately 6pm on June 6, I spoke to him about my flowers in the front yard and my concern about chemicals killing them (I told him I suspected that the application we had done last year killed my flowers). He agreed that some of the stuff they use could kill flowers. I also told him I had rabbits in the backyard and wanted to know when they were coming out to make sure the rabbits were put in the house so they wouldn't be exposed to the chemicals. I told him I wanted them to call me before coming out!!! I wanted to be present! No one called!!!

My husband and I are very pleased with TruGreen service we are receiving, not only at our home but at those of my mother and his mother. Roger ** is extremely helpful and easy to work with. He attends to all of our lawn needs promptly. All three lawns have never looked better or appeared as healthy.

The team treats our lawn like their own and if a problem arises, they take care of it quickly.

We are really loving our service! I am very pleasantly surprised at how quickly our lawn is turning around! I expected it to take much longer. Our service guy gives us a lot of feedback on what he did and what we need to do which I love!

Our experience with TruGreen has been a pleasant experience thus far. I would refer someone to them without hesitation.

Since I started with TruGreen, the appearance of my lawn is lush and thick. It looks very healthy. I've been very happy with the service, especially the more eco-friendly plan I have now. I definitely recommend them if you're looking for a nice healthy lawn!

We are very happy with TruGreen's efforts on our lawn's behalf. It never has looked better and seems to be the envy of our neighbors.

Cannot complain with service. It also helps to listen carefully when contacted by the vendor. Having our yard aerated helped it look as well as it does.

First off, I'm not a complainer nor do I expect perfection in our lawn. However, again we have many large dead spots in our lawn, where there is no grass and none about to grow. Along with regular service from TruGreen, I asked about them aerating and seeding our whole lawn, and paid additional for that service. I have been charged for all applications for the entire year, including the seeding (which was suppose to be done) but my wife or I were unable to see any seeds on our lawn. I don't believe it was done, although we were charged for it. I have called numerous times asking to speak to a manager, but they are shielded from customers by those who answer the phone (by the way, those who answer the phone are very pleasant, with good phone skills and manners... They seem to try their best).

We are extremely satisfied with the results.

The grass looks great, but my TruGreen specialist is even greater!!!

TRUGREEN has maintained my yard (started 2 years ago) at the same or better level than I have done for 20+ years. The cost of service is not much more than what I used to spend on barriers & fertilizers myself. Now I have more time for other things since I only trim and cut my yard. TRUGREEN does the rest. Very nice people to do business with!!

All around, I highly recommend TruGreen. I researched a number of independent and franchise services prior to choosing TG. Their prices are consistent with the competition. I BARELY had a lawn, thanks to Superstorm Sandy. It's now eight weeks and I have a lush, green, weed-free lawn. Reading the complaints here, I think the biggest issue is expectation management - homeowners are active participants in the lawn care. This isn't a landscaping service. They MUST water and mow in between TG treatments. Reading about 'burned lawns', etc., to me says people didn't water. They expected TG to do everything, which they don't.

Our lawn does look better. We have had two and maybe three treatments by now. This is our first year with TruGreen and it is still too early to tell how our lawn is going to look at this point in time.

I have been using TruGreen for one year and today my lawn looks as bad as it did on day 1 of their service. It is impossible to get a Service Manager to return calls. The technicians change constantly. There is no sense of responsibility or caring. They seem to keep doing the same thing over and over despite getting the same terrible results. Threatening to cancel the service seems to have no impact on them. They have 24 hours to respond appropriately or I will cancel this service.

We have been using TRUGREEN for years. We are greatly satisfied with the service and quality they provide. Our yard looks GREAT!!

We go with the basic lawn care provided. In the fall, I usually have TruGreen do a core aeration treatment and try to follow it with enriched soil and grass seed.

Our lawn has really turned a corner this year. It's lush and no longer patchy. It's green and pleasant to walk on and look at. Pretty impressive. No weeds either!

We feel like we have the lawn that we always dreamed of. We are proud to have such curb appeal and feel confident to have people over. Everyone says it feels like a carpet. That was what we were aiming for. We found the people that made our dream of curb appeal and made our house a home of beauty.

Our lawn is looking green and healthy. The specialist has been timely. We have no complaints.

My last service was aeration. I appreciate the efficiency of the service - it appeared that all the little plugs were very uniform in space apart and lawn coverage. I love the automation of my service. I don't need to worry about which treatments my yard needs since TruGreen does all the work. I am seeing a definite improvement and my neighbors are noticing as well!

The representative from the company was very nice and friendly. He did a good job and answered all my questions.

Told one thing by the customer service and came to work to do - all together a lie. One side blamed the other. The company is too big and not listening to customers' needs. Will not use ever again - gave them 4 chances to fix my concerns.

The service has been okay, but when we originally declined a contract with TruGreen (because they didn't bundle lawn mowing with the other services) the sales agent promised a lawn cutting contract with a third party within our budget. On this promise, we signed with TruGreen. It is now June and we are without a lawn cutting service. On contact, TruGreen told me I could cancel all service for the year. They have not offered to help make this right. Watch out for sales staff!

Very good company, always on time, the grass never look this greener and I am the envy of my neighborhood.

Great customer service.

The appearance of our lawn is very nice since we've been using TruGreen and I share with everyone when they compliment our lawn, who we are using. We are very satisfied with the service, appearance of lawn and the courtesy of the TruGreen personnel. I've been able to ask them questions and always get a good answer back.

Our lawn looks good. No weeds, green. Service is on time. I do think it is a little expensive for the amount of time each application takes, but I understand there are other costs involved. Generally, though the service is great and in the end our lawn is doing great!

My 4 year old centipede lawn looked amazing. I had just aerated and put down lime. This company offered a customized lawn plan to take my lawn to the next level. $29.00, one service and 3-4 days later half my lawn is burned down to the dirt! It took 8 calls to corporate to get one call from the local manager. Finally an individual showed up but I wasn't here and they didn't leave so much as a "sorry". 3 weeks into this ordeal and a manager finally showed up. He tried to tell me thatch was the issue, then he tried to convince me to drop a different kind of seed. I refused and told him they should re-sod. Let's see what they do now.

My yard looks great this year. After the pre-emergent was applied, I had no dandelions this year. The clovers and other weeds didn't show up either. My time is valuable and this service lets me enjoy more of it with my family. I usually receive a phone call and email letting me know when the next application will be. Christopher gave me advice how to rid my yard of snow mold.

So far we are very satisfied with the results of the lawn service. There are only a few token weeds that persist. After the rain, the grass greened up nicely. The majority of the lawn looks very good.

Great results after two treatments. The grass has never looked better.

We have used them for several years and overall have been somewhat satisfied except in one major area, our backyard which is our pet area. We have called in 4-6 occasions where they have applied chemicals in that area. We have said no, but they continue. Good or bad company? Bad for pets?!

Service done on the day indicated in email and voice mail.

Good work. You're not always on time but you have a good product.

TruGreen offers a very nice service and I would recommend it to friends.

I have the best looking lawn on the block.

I have not been disappointed with TruGreen at any time. When we lived in Florida they treated our lawn and did an excellent job. When we moved to Michigan our choice was again TruGreen. The service has been excellent.

Service personnel are highly professional, knowledgeable, and reliable. Over time, your treatment plan has turned a very weedy yard into a nice lawn. We added tree and shrub service a while back and the trees and shrubs look to be in good shape and healthy.

When the spring hit, so did the demanding weeds! TruGreen was able to get them under control and help our lawn look great!

The only problem I have had is with the billing. I prepay for the year service and almost every year for the first couple of applications I get a separate bill and have.

True really live up to their name. After only two months, the lawn is really truly looking greener than ever. I live at the location for the past 13 years and this the first time my lawn is looking so green.

Some people seem to be extremely happy with TruGreen and apparently have had experiences completely opposite of mine, so maybe it's specifically with the Salt Lake City office. But the people are that office are very unprofessional and I try to tell people to steer clear! They cancelled at the end of the day (after I took work off so I could be home to visit with them because my lawn really needed professional help and I wanted to discuss it with them). I got a call at the end of the day that they will need to reschedule and no real explanation why. I called the local office and they said they would look into it. The service manager called me and we had a conversation about it.

Appearance of lawn and shrubs - We get favorable comments by a lot of people walking by.

REVIEW OF SERVICE ON 5/29/14 BY STEVE ** - I would rate Steve's service call, and all related aspects to that call a "10". I enjoy being available when Steve arrives. He loves our dog(s), is very friendly, courteous, professional and funny!! My yard is the best looking on our streets, and brings several compliments. I am hopeful that when we move from this home of nearly 27 years to Austin, TX, in October, that not only the new buyer but the new neighbor next door, same acreage, will be afforded the same pricing for service that was granted to me. Thanks.

I appreciated that your specialist came back to finish my backyard when we had accidentally left padlocks on my gates. The services have been excellent. My yard looks the best that its looked in a long time.

I have been using TruGreen for 2 years now and this is the first year my neighbor's dandelions haven't been able to penetrate into my yard. I am SO HAPPY about this too. Time will tell if my garden holds up to the treatments around it. Last year, the fertilizer got in the garden and stopped growth of the vegetables. We talked to TruGreen and it seems like the applicator got the message. Nice work, thank you.

The gentleman was very good and did a lot of work in the time he was here.

Very professional and courteous.

The derbies has been excellent. If I have questions that are either answered on the spot or by a return visit. If I notice something that does not look right I just call and they are back in 24/48 hours to evaluate the problem and fix it.

The man came to the house to tell us that he was here to apply the spray. He said his name was Jeff. He said he was here before so he knew where to apply the application. He was very nice. It didn't take very long. He covered everything he was suppose to. There are some weeds that need to be addressed. Next time, he needs to take care of it.

My lawn looks beautiful. Great experience using TruGreen.

Own lawn has never looked better. TruGreen people are prompt, courteous and always helpful to answer any questions we may have.

David ** exceeds all my expectations.

Each time I receive my scheduled lawn service, the appointed service technicians for my property are knowledgeable, professional, courteous, concerned, caring, & always render me superior service. Thanks.

I have been with TruGreen for over a year. I began calling about how badly the grass in my front yard was doing. I never received a return call, and missed the service tech each time he came by. Two weeks ago, I began calling to get someone to MEET me here to discuss the turf problems as my yard continued to deteriorate. I was told I'd receive a call by a manager. I phoned two more times that week only to be told they had my info and would call. I got a service ticket that showed the tech was here for 8 minutes. He did nothing to the yard (as noted) and left no recommendations. I called 3 more times and have yet to receive a return call or ANY response. I will not recommend TruGreen EVER, and will make sure to inform everyone I know how bad their service and customer care has been.

TRUGREEN does a good job on time and to the letter of agreement. Their service person is very courteous and thorough in dealing with the customers and doing his task. Thanks.

I would like to know when you are going to service my lawn further in advance.

I like our regular specialist who takes care of our lawn...very respectful and helpful. However, I would prefer that TruGreen not send out a replacement person to treat our lawn when the regular specialist is not available. I noticed that the replacement person does not treat all of the areas that they are supposed to and does not pay as much attention to our lawn like the regular specialist does.

Ken has been our lawn specialist for several years. Ken is very courteous, hardworking and dependable. We feel secure knowing that Ken will do a great job caring for our lawn whether we are home or away.

I have been completely satisfied with everyone at TruGreen for many years. I was with them when they were Barefoot Grass. So, that has been 25 to 30 years. I have never had any kind of problem and my grass looks great. I get many comments about how wonderful my lawn looks. I tell everyone I have TruGreen to thank. I am sure if I tried to put lawn care products down myself, it would be uneven or burned or just plain a waste of my time and money. I am completely satisfied with everything and everyone at TruGreen.

This company does a very good job of taking care of our trees and shrubs on a timely basis.

Has done wonders to my Lawn and will do wonders for you if you follow their recommendation. Thank you!

TruGreen did what they promised. My lawn became inundated with dollar and other weeds and now the lush and green St. Augustine has returned.

The only reason I stayed with TruGreen was because they gave me a person who cared, replaced Dave with Keith. This person is the best, always friendly, works hard, and I can see the change in my yard since he was here in 2013. Looking forward to his good service in the future!!!! Thanks Keith from Wixom, MI.

We think the specialist is doing a good job, we did think that he did the application awfully fast this last time. Apparently, we have had a change of specialists. We were home but didn't get to the door in time.

I like that we receive a phone call a day prior to the lawn service.

On 6/3/2014 around 12:15 pm, my pets were barking. I went out to the kennel to investigate and found TruGreen technician spraying my neighbors lawn. The wind gusts in this area were 32 mph. My pets, their kennel and some of my plants were exposed to the chemical do to the windy conditions and over spray. I now have to hose my kennel down to ensure this chemical is cleaned up. Why are they spraying toxic chemicals in those windy conditions. Who will replace my plants and what about the health risk to my pets!

Over the course of 12 months, Truegreen managed to kill my beautiful lush Scott's lawn that I had established over 13 years. A technician who used the wrong product killed the lawn and they admitted it and proceeded to areate and seed three times to get it right. Today, a tech arrived which confused me because someone was here last Tuesday and when I questioned why he was here he said to "fertilize".

I have been very pleased with my service for the past 4 years.

Mike ** does a great job on my lawn and because of him, I have the best lawn in my neighborhood.

After discussions with TruGreen (they called me), I agreed to upgrade and get the Aeration Service and had it scheduled. I needed to be home, since some utilities and water lines are close to the service. Waited all day. No Show. No Calls. Total silence. I called the multiple times, each time got an associate who would leave a "message". Again total silence. No calls. Called again the next day, the exact same thing! We will leave a message. They have NO idea what each are doing and block all attempts to reach your local service rep. I cancelled the service. The associate on the phone gave me the world famous "whatever" attitude, very rude. Having major weed issues also (they are scheduled to come tomorrow). AGAIN, I asked them to have the rep contact me.

I was out mowing my lawn when the service tech showed up to do my application. He politely told me he would rework his schedule in order to accommodate me and try to do some other houses nearby first. He did come back later that day and did the yard. He was very professional and spoke with me afterward about the condition of the lawn and what he had done. I was very impressed and appreciative.

TruGreen has taken care of our lawn for many years now (over 5). We have been very pleased with the service. The convenience of them simply coming when they need to, customizing treatments for the time of year and yard conditions and doing it without my needing to call them each time and arrange for a time. Works well and they do a great job with the yard.

Very personalized. The TruGreen turf application representative took time for an introduction and provide advice on a lawn issue. He -- Mike -- was diligent in his work and pleasantly knowledgeable.

Thomas **, I truly appreciate your workmanship and integrity. You are by far the most conscientious technician we have ever had and far more honest than who we had with Scotts Lawn Service several years ago. In fact, we decided to stay with your firm because of your servicing our lawn. I am confident with you and trust that we are receiving just what we pay for and in the appropriate manner. TruGreen should be proud to have you representing them, we are!!!

Trugreen of Wixom, MI is not concern with customer service. Trugreen had contacted me of offering me a lawn aeration that was conducted on May 20, 2014 but to my surprise. In an earlier phone conversation (sales call) I had with them for this particular service on April 7, 2014, I informed them that as a condition from them to conduct this service, they had to contact me a day before so I could mark each of my sprinkler heads for my in-ground irrigation system to avoid damage to the sprinkler from the aeration. I have been hesitant in the past to aerate my lawn for this reason and had not had done this process since having the sprinkler system installed. I had also discussed with Trugreen's customer service and should have any damages to my sprinkle system due to their aeration that they would be liable for damages. They did say that they would be liable should there be a problem of damaged sprinklers.

Great service on a regular basis by very professional and friendly technicians. I would highly recommend it to anyone wanting to upgrade the appearance of their lawn.

We had a beautiful zoysia lawn that had a small weed problem, so I hired Trugreen. One year later the grass is dead and the weeds are thriving. I have called repeatedly and requested to speak to a manager. I have not yet received a call from a manager. I am scheduled to have a visit from someone (position unknown) on Tuesday. Scheduler said,"I will let him know that it is important that he show up." I guess not showing up is an option. I have since learned that Trugreen has killed more than one lawn on the street. I deeply regret ever using Trugreen.

We have been with Trugreen for a few years now and have been completely satisfied with their service and products. They always send a competent specialist who is very knowledgeable. I highly recommend! My grass and trees have NEVER looked better!!!

TruGreen is the best money spent for my lawn always looks green, no weeds and Bermuda is kept under control. I pay by the year and forget about having to treat my yard during each season. I live in a small town and live on a very well traveled street. Several of my friends in past year have complimented how well my yard always looks and how green my lawn is. I would recommend this service to anyone. TruGreen was also prompt and professional when I called them a year ago in a panic because a weed had infested my lawns and I was so frustrated trying everything to bring it under control. After several treatments in a one month time span, they had it under control and now I have no worries and each season I am informed TruGreen will be treating my yard and I just go on with my busy life.

AWESOME service and the results are equally awesome.

Trugreen services my yard on a regular basis and I would have no other company perform it.

TruGreen has done an excellent job with our lawn! There are practically no weeds anywhere and the specialist is friendly and does a great job. TruGreen provides a great value for its services and they always let me know the day before they will arrive to treat the lawn. Thanks!

I am totally impressed with the way my lawn looks. I would recommend TruGreen Lawn Care to as many people as I can. Worth every red cent!

My front yard still needs attention. Grass is not healthy and still thin.

Over 1.6 acres of lawn with driveway and great front yard. Keeps our lawn green and beautiful.

I paid for a full years service in advance. My centipede lawn that had been sodded about 4-5 yrs. previously is now dead with either Bermuda grass or dirt in its place. I have talked with TruGreen on the phone and in person and am told that this was happening to a lot of lawns this year due to the extreme wet and cold winter. In my case, it only happened to the part of my lawn that they were treating and the rest of my lawn is vibrant and green. The only reply I have gotten is "It's not our fault." I'm very disappointed in their reaction. I have even requested that they send someone to my home to look at my yard, but no one has come.

Love this service since it takes care of all my weed issues.

Happy with our service.

So far, I have had a very good experience with the TruGreen lawn company. The lawn looks better than it ever has. Thick and green and weedless. Neighbors have commented on it. Service people are very well informed and I have asked them about other things besides the lawn and they have helped me out with their answers. This continues to be one of my best experiences with lawn care company service.

I can definitely see the difference in my lawn. The specialist is very friendly and explains the process to me. He also showed me where I had some poison ivy that I was not aware of. I especially like that I get a phone call to let me know when the specialist is coming. Rescheduling is very easy when I need to do so. I am very pleased with my service and it is definitely worth the fee I pay.

Pleased with my service and lawn appearance.

I have been very happy with TruGreen's communication, service, and resulting appearance of my lawn.

A friend of mine recommended TruGreen to me before this season started. I was going to spray the weeds and I just decided that I would give them a call to see what they had to offer. I am glad I made that decision!!! I have had fantastic results from the treatments and everyone that I have become acquainted with at TruGreen is friendly and polite. I really wish that I had started using TruGreen a few years ago; however, I am so glad that I did make that call. Thank you guys very much for your expertise in yard treatments. I love TruGreen!!!!

I think the service is very good, quick and thorough. My lawn looks great. I am glad that I chose TruGreen. The specialist seemed very knowledgeable and polite.

We are satisfied with the service our Trugreen specialist has supplied. We have a green yard and are worry-free. Our specialist will take care of all our yard needs to keep it healthy and happy.

It took me a year (from when we bought the house) to get the lawn to a point where it was green and growing, but I had a ring fungus that was persistent, yet under control. I signed up for the Premium plan 2 weeks ago and after one application of fertilizer and weed control, the yard is ruined. The entire front yard turned yellow and started dying 2 days after the application. The so-called "Service Manager" was extremely rude when he came out to look at it and of course claimed it was NOT THEIR FAULT. He also told me that all the literature and information of the package I bought is FALSE, they don't do all that. He also said he couldn't do anything about the fungus! Fortunately, the kid didn't do the backyard like he was required to and it is still green and pretty. BEWARE the false advertising and TOTAL IRRESPONSIBILITY of this company.

After many attempts to rectify the situation, including speaking with local and company personnel, no one was responsible or accountable. Local personnel were unfamiliar with the shrub infestation and the control necessary. One manager said he had never heard of the insect being discussed and hung up on me. Co. personnel wanted to resolve issue while local personnel just wanted to dismiss the issues altogether. Fire Ants treated and re-treated without results and without notification that the ant infestation remained. "Lubbers" (pronounced different ways), were allowed to establish their larvae in the shrubs being treated and sprayed by Tru Green, and all of which, grew to adulthood while being sprayed by the company. Growth currently, developing to adulthood - to the point that hard shells makes any resolution impossible. People offered manager assistance, re-spraying - but never called back to solidify - contacts promised but not adhered to - local personnel cared little and took no responsibility.

Service to residence. Service Rendered.

This is our 2nd year with TruGreen and we continue to be satisfied with the results. Last year our yards, both front and back were in dire need of help. TruGreen has brought them both back to life. We are no longer embarrassed by our yards. We highly recommend the service that TruGreen provides. They are cost effective, attentive and considerate of the fact that we have a dog. They let us know the day before they are coming out to service our lawn so that we do not let the dog out for at least 2 hours after the application has been done. We are completely satisfied and that is why we renewed our contract for this year as well.

TRU-GREEN Doing a TRU-LY Good Job. Even though I have just recently started using TRUGREEN services I am pleased to date. My lawn is looking greener, fuller, and NO troublesome dandelions. I like the idea that the technician leaves a sign on the lawn to remind you that he was there and instructions about safety are included on the small placard. Can't wait to see what the lawn looks like by the end of the year with steady treatment as opposed to my haphazard treatments that I would typically forget to do. I look forward to the value that I am and will be receiving from your payment plan and appreciate when someone reaches out to me to tell me when they are running specials to see if it is something that may interest me. So far so good, keep up the good work.

Did a pretty good job. Missed a few weeds next to the deck but if I was doing it myself, I could have missed them also. Great specialist to talk to - very polite. Great job overall.

My experience with TruGreen has always been positive. The staff is very professional and informative, and always very friendly. They seem to be very happy with their jobs and confident in their knowledge. The data shows - my lawn looks much better than ever!

TruGreen is the real thing!! My lawn was thin and weedy before TruGreen. I now have a plush, thick, green, weedless lawn and could not be happier!!! I love TruGreen!