TruGreen Lawn Care Reviews

I have been a customer with TruGreen for many years and they always make my lawn the looking in my neighborhood. Thanks TruGreen.

Great service, expert, personal.

TruGreen has provided a very professional service. Always timely, courteous, and professional from sales to lawn care providers who come to our home. We are very happy with our TruGreen experience.

The Service Guy always stops by to talk about the lawn condition every time he does a application. He seems very knowledgeable about what he is doing.

TruGreen has taken the guess work out of having a beautiful lawn. The specialist are friendly and ready to give me advice when they note a problem. They notify us when they are coming and arrive as expected. Their care is just what my lawn needed and tailored for problems I may be having.

Our lawn looks beautiful and we receive compliments about its appearance throughout the summer. Our lawn is more than just grass, it's our play arena with our two energetic children (ages 8 & 10). Over the course of the summer our lawn is exposed to neighborhood play of baseball, soccer, golf, Frisbee, and outdoor gatherings. Our lawn holds up to the most active play and continues to look great on a daily basis. Thanks to the staff of TruGreen, our lawn continues to grow thick and maintains a healthy, lush green appearance.

As usual Mike was his professional and friendly self. He always does a tremendous job with lots of knowledgeable advice.

The appearance of my lawn has never been better than it is right now. It's the deepest green I have ever seen, it is because of the timeliness of the lawn care applications and the specific instructions from my TruGreen specialist. My TruGreen specialist has a very special gift of friendliness and professionalism, his expertise has exceeded my greatest expectations for my lawn. If he isn't satisfied with the results of his work, then I don't know who else could do a better job. The quality of his work ethic deserves the highest praise of "Job Well Done"! My specialist is well versed in lawn care and easily explains exactly what he is doing and why it's necessary for the lawn and garden. His knowledge of gardening makes me feel I can entrust my lawn care to TruGreen for the rest of my life. Having TruGreen service is money well-spent and is a True Value for the enjoyment of having the most beautiful lawn in the neighborhood.

Upfront, reasonable pricing. Service appointment reminders. Thorough follow-ups and quality responses to inquiries. Couldn't ask for more.

Our lawn seems to have improved and our trees are doing well.

TruGreen keeps my yard looking great. Grasses are healthy, and I have no weeds. Their staff is friendly and knowledgeable. On the rare occasion I have an issue, they are extremely responsive.

Lawn looks great! Several neighbors have commented, and I let them know we are very pleased with TruGreen.

It looks good. I talked with our specialist Tony who was very friendly and told me exactly what he would do.

Our lawn tech stops to see if we are home and asks how are things going and also lets us know what application he is doing and to let us know to keep the dog off the lawn for a few hours. He is always pleasant and informative and we are very pleased with our lawn for the past 2 years we have been using TruGreen. This is the first lawn company that can keep my lawn weed free and green. Thank You!

Takes care of all my lawn's needs.

My lawn looks so much better since using TruGreen. All of the creeping Charlie has been eliminated, the grass looks green and I haven't seen many weeds.

While I have never been home when the service was done, but my grass is weed free and looks great. I would definitely recommend their service.

We always have the greenest lawn in the area. This year we did an aeration service, and I can already see the new fresh grass growing. Very pleased with TruGreen service that we receive, as well as the technicians that perform our service.

We moved into this house at the end of May 2015. The previous owners appeared to have done little or no lawn maintenance for quite some time. The yard was overflowing with clover and various other weeds and choking the life out of the grass. We have had good results with TruGreen in the past so we decided to use your services at our new house. Over the course of the past 4 months, we have seen a vast improvement in the lawn! The technicians who tended our yard have done an excellent job of eradicating the majority of the weeds and keeping them under control. A couple of weeks ago we aerated and over-seeded and with proper watering we are seeing new grass coming up in spots previously overrun with weeds. I believe that, with the help of TruGreen, we have laid the foundation for a beautiful yard next spring!

Lawn looks great...Although at certain times of the season weeds did appear and it had to be remedied.

My lawn has never looked better since TruGreen has been making regular visits to service our lawn. The technician is always helpful and knowledgeable.

Great service by very pleasant, knowledgable and helpful technicians.

We contracted for Trugreen total lawn care this past Spring. We were initially pleased with the treatments and the results. But, we noticed the communication between the service technician and the local office was very poor. Just about all information we discussed with the service technician was either missing or mixed up when it got to the local office. We've also only received calls in advance of treatments about 50% of the time. So, we never know when they are coming or why they are there.

Trugreen lets me know when they are coming out so I can be prepared. They do a professional job. I love not having to pull weeds. The grass is soft and green.

That is until my dog started getting bacterial infections on his skin. OK, so I decided to not allow my dog on the grass for more than the "24 hours"--the new technician stated. His conditions got even worse. So much worse that I discontinued any further applications back in early August. He's much better now.

I used TruGreen for the last 3 years, and the first year was great, last year was so and this year an absolute nightmare. They are great at promising the moon, but short on delivery. Not one application they did was done correctly, had to get them out twice for everything, and their great tree and shrub service killed two of my shrubs. A certified local professional told and showed me this, not one of their supposed experts. He equated the method they use on shrub and tree applications as watering indoor house plants with a garden hose. And he also pointed out to me that they allocate a certain number of minutes for application for your property, and nothing more. They won't tell you this, but it is a common known fact in the industry for from what my friend told me. But they will start hounding you for payment within 48 hours of the application having been done with emails, and invoices.

Thank you TruGreen for doing A great job. I have been using TruGreen for the past 10 plus years. My yard always looks great.

Lawn always looks the best it can considering the lack of rainfall during the summer. Best price around. Will come out and spot treat any weeds or problem areas in the lawn. Get an automated phone call a few days before scheduled service and will change the service date if needed.

TruGreen has been wonderfully attentive to the health and appearance of our lawn, which looks fantastic. I have nothing but good things to say.

Notified in advance of service date; prompt arrival; engaging and informative interaction; thorough, yet quick.

I had a few weeds in my lawn. I talked to the service man and he said he would take care of it. I'll have to wait and see.

Corey ** is THE BEST technician....Hands Down!!

I was not present for service but have confidence with Justin who has applied application several visits.

A much-needed aeration plus seeding puts my lawn in great condition.

I always have the same person that services my lawn and his name is Charlie. Charlie always does a great job and makes sure he speaks with me before he applies the application so he knows of any concerns before he starts. This summer was a very dry and I have a well so I couldn't water as much as I wanted but overall the lawn looks good. I am very pleased with the amount of money I have spent and the overall people that I have spoke to over the years at TruGreen. I have tried three different lawn service companies over the 18 years at my house and I am going to stay with TruGreen.

My lawn has always looked great as long as TruGreen has been taking care of it. They are timely and always leave their call, letter and notes about the status of my lawn. My only complaint is that we have ask that they knock or call before starting treatment since we have 3 dogs and they could be in the yard when they begin treatment, but so far, no calls and no knock on the door prior to starting the lawn treatment.

I have many more weeds, mostly ground ivy and clover growing in my yard since TruGreen started to care for lawn. They proposelly sprayed for these weeds. But either, they did not spray well enough or do not know what they are doing. The other day, they came to oversee my yard. They seeded my flower beds and in between my bricks of my deck instead of the lawn where grass is supposed to grow, which never got seeded or got hit and miss seeded. Never ever use again. EVER!!! The only thing that they did make disappear is my money that I paid them. Be warn, if they call you to get your best sinews, hang up and block their number because what they promise you is not what they deliver.

Very happy with TruGreen. My lawn is the best lawn in the neighborhood. I have received many compliments on my lawn. TruGreen specialists are very knowledgeable, helpful.

Called TruGreen to service my pine trees this spring because they were turning a little brown on the bottom and I wanted to make sure they were taken care of so they did not die. I figured a professional would be the best way to take care of them. When I contracted with TruGreen they informed me that I would see a difference in my trees within two weeks. After the first service by TruGreen I called them after 2 weeks that I had not seen a difference in the trees. They send a representative over and she was extremely rude to me and I told her to left. They sent someone else over and he was nicer. He looked at the trees and resprayed them and said I should be seeing a difference soon. They continued to treat the trees. I kept telling them they are not getting better and now it is 3 to 4 months that they have been servicing my trees and they are all brown up to 8 feet high. One is even looks dead. They made my trees worse not better.

Job was required for work done and result are very satisfactory.

My lawn is very green and full compared to my neighbors who do not use TruGreen. I love that my lawn is weed free and is healthy.

We have been very pleased with our TruGreen service. Our lawn looks much better than it did before. The specialists who come for the treatments are professional, courteous, and knowledgeable. We have especially enjoyed Reggie **.

You continue to spell my name incorrectly and your customer service people have told me 3 times you will change it but you have failed to do so. Your lawn technician was GREAT but your CUSTOMER SERVICE is TERRIBLE. At least spell my name correctly. It seems as if your customer service is only interested in continually sending me email marketing pieces and not actually correcting my account info. I've contacting your 800 # and local office to no avail. Please fix this and I'll gladly give you a positive review.

I am gone majority of the time when they do come and service my lawn, but I know they do good work. My lawn is thicker and has less weeds in it. I enjoy my lawn greatly and I know it would not be like this without TruGreen.

Thru this very dry period my lawn stayed good. It appears the right chemicals were used to keep the entire yard pretty fresh and green. Love it!

As a Big Spartan, I love my lawn being so GREEN.

The best customer satisfaction.

My lawn is very green. The specialist comes as scheduled.

After 3 week, looks better.

I've been a TruGreen customer for over 18 years. I have always been satisfied with my service. I'm impressed with the call I receive, telling me when my service schedule date. TruGreen Service Tech always explains to me application and service he is performing on my yard. He informs me of the benefits and warning for my pets and children. I'm always asked if I have any questions. Everyone I have talked to from TruGreen are very professional, extremely knowledgeable, very friendly, and always pleasant. I will continue to have TruGreen service my lawn. Thank You!!!

You do a great job.

Lawn looks much better. Lot less weeds and is growing thicker.

Service is AMAZING and EXTREMELY RELIABLE. I love this service and will always trust my lawn to them!

I am please with TruGreen's service and the way my lawn looks. I do not have the time to maintain my lawn and TruGreen meets that need.

The gentlemen are very nice, prompt, and do a great job on the lawn. I would like to get a few more tips on helping my grass be its best. But no weeds and great otherwise.

TruGreen is a very responsive company which addresses my concerns immediately. Their technician is very well trained and exceptionally courteous. All of my concerns are addressed almost immediately and I highly recommend TruGreen.

Like the pre service notification calls. Lawn is doing well through the dry conditions.

The yard is looking so much better. The guys come out and do their jobs without any inconvenience to us. If we feel there are any reasons for another spraying or application on the lawn, they come out without any problems.

If you want the BEST, go with TruGreen Lawn Care and say goodbye to the rest! And don't worry, be happy.

A good experience. Perfect Service. Installed my heat pump and has performed maintenance twice a year since it was installed. We have not had a problem since its installation. Every technician who has performed the semi-annual maintenance have been very knowledgeable and efficient.

The grass is greener however when your techs show up and perform the service they leave the paperwork. The paperwork never says water or don't water. I have to call the local office to ascertain.

Every TG visit this past spring/summer was very good. All the guys were friendly and answered any questions I had, very helpful lawn/weed tips! My Dad's lawn gets compliments from everyone who visits... Outstanding Service! I always recommend TruGreen services to everyone who asks!

Both my lawn and shrub service guys are doing a good job and providing good advice; however, recently I received voicemail notification that tree & shrub service was coming out for a treatment and they never showed up or didn't leave a service ticket.

Due to TruGreen, my lawn looks better than my neighbor's and is weed free. Prior to TruGreen, I used fertilizer weed killer from my home improvement store, I finally surrendered as the weeds were rampant and hired TruGreen.

Always a pleasure doing business with the #1 Lawn Service in North Mankato. Long-Term customer since 2005 other than 2010 when I used a competitor with UNSATISFACTORY results with weed control. Thanks TRUGREEN.

The technicians have made my yard look 300% better than it did last year, (which was serviced by a different company) they have always listened to what my concerns are. When you call in for a service call, a technician is at our house within 2 days to get rid of the unwanted weeds that appear between scheduled applications. If you have questions about your yard they are able to answer them. Great Job!!!

I would say that after two seasons of treatment, our lawn is definitely in better condition in general. We had so many weeds even though my husband would put down weed and feed. Now we have none or very few. During the spring and early summer season, people noticed our lawn and commented on the improvement. One neighbor even began using TruGreen because he observed a big improvement. I would like TruGreen to help us concentrate on a few areas of bare spots and to tell me how to get those areas growing well. I would also like them to tell me how often we should water during the summer so I can keep the lawn looking great throughout the whole season, avoiding brown/dead areas. I feel we started out great and then kind of fizzled around late July. I hope this is helpful.

Great service and always on time. Great people to work with.

Good job. Perfectly satisfied with the TruGreen Service.

My grass looked very nice all summer much better than when I used to do it myself.

Overall I'm very satisfied with the lawn treatments this year. I put grass seed down in March and it came up very good this year. The treatments and the rainfall that we received this year has made the yard look very green and full.

I am completely satisfied with all aspects of TruGreen. The lawn looks very good and the specialist is friendly, professional and always on time. I receive a phone call the day prior to each treatment. Good customer service!

Specialist has done a great job with restoring my lawn back to its natural look! Weed Free!

We did have a concern when we saw weeds after a couple of times, but we called and you came right out, and boom they were gone.

I've been very satisfied with TruGreen's service. I've used them for years. If there is a problem, I call and they come out and take care of it.

My lawn looks great for a reasonable price.

I can't believe the difference. They are now leaving what was done that day as requested and that they were here. I also get Voicemail of their plans for treatment of my now beautiful lawn.

Scheduled time was notified by phone and application was done as scheduled. My yard has no weeds and is one the best in the neighborhood.

I have received services from TruGreen for many years now. They have kept my lawn looking beautiful. From taking care of any critters that might seek to damage it to making sure the grass grows beautifully, TruGreen has responded to most of my lawn care needs. I appreciate their reliability and competence in maintaining the grass and trees and their promptness of service.

I call TruGreen I believe 9/5/2015 because I was having a problem with bugs in my yard. I spoke to a male which explained everything that the company had, which was good. He was very knowledgeable. So at the end of the conversation he wanted to send people out to my home to start this lengthy progress helping my lawn I think it would have cost over $1,000. But I told him okay but to call me back on Monday to see where I stand. On Monday I said I just wanted the BUG CONTROL when he called me. The total cost $89.00.

I started service with TruGreen in May. I had very mild brown spots on my cedar trees. The tech said I had fungus. As it turns out, I had bagworms, a very common issue, but TruGreen did NOT treat for bagworms. When my trees got much worse weeks after their service I called them again. By now the trees looked much worse and were fully infested. Again the wrong product was used which does not target bagworms. My trees died as a direct result of TruGreen's negligence. They will not replace my 2 trees, they lied, they would. It take responsibility, and now they have stopped responding to me. They are ignoring me. This is a terrible company with horrible customer service.

We always get good service from TruGreen. The individual who services our lawn is always courteous, tells us what he is doing on the days he shows up, and gets good results on our lawn.

Before TRUGREEN started working on my yard, it was really sad. I had more weeds than grass. Now, my lawn is as nice as anyone's on my block. The grass is thicker and stronger than ever.

I have had TruGreen spraying for insects. I discontinued fertilization several years ago. 2 years TruGreen gave me fertilizer instead of spraying for insects. I called and it was rectified to my satisfaction. This week TruGreen did the fertilizer instead of the insects again. I called and was told I had to pay for the fertilizer but the insect spraying would not be charged. I stated I wanted services discontinued after bug spraying. TruGreen said they would not send anyone out to do the bug spraying since I would discontinue service. I am very unhappy with the answer. I want the bug spraying done at no charge and services terminated since TruGreen has messed up twice.

We have always had great specialist and service and the lawn looks great.

I had 1 year of service. TruGreen did a great job in making my lawn healthier.

My lawn is one of the best in the neighborhood. Good job.

I thought my yard would look better after having the lawn treated, but it looks worse to me. There are bare spots in my yard that weren't there before the treatments.

I am very pleased with the service that I am receiving from TruGreen. I take a lot of pride in my lawn and landscaping at my home. I receive many compliments on how nice my lawn looks. All the specialist sent to my home are knowledgeable, polite and more than willing to answer any questions.

Our lawn looks great! It would be nice to have a schedule throughout the summer given to us, for month to month application.

Our lawn is looking more healthy each year. We appreciate the notices that we receive before the specialists come to service our lawn.

One of the best looking lawns in the neighborhood.

I love having a yard now instead of stickers. My animals can walk around without having a sticker in the paw. And it only took them 6 months to control it. Thanks.

TruGreen performed services without asking and charged me ridiculous fees. I never even signed up for these services!!

After the application of weed and feed, we were hit with an abnormal amount of rainfall which may have leeched the treatment into the soil rather that have had the roots absorb the product. We shall see after a week or so to evaluate the application and perhaps may need another dose of the chemical to be effective.

Technician knock on the door to let me know what work he was going to do. Technician done a full yard aeration and seeding. The work was done properly and in a reasonable amount of time. He then followed up when the work was completed.

I have had the TruGreen service for some time now and being very satisfied with their results, will continue using it! Very professional and polite people who know what they are doing make it a great experience!

September of last year I paid for an entire year of service in advance along with aeration. The weeds have never gone away despite having to return on more than one occasion after complaining. I called last week to ensure my service was cancelled after getting a bill and was told it would be taken care of and the upcoming scheduled service would be fulfilled at no charge. I was clear that in no way was I authorizing this to be a continuation of service. Now I received another bill and when I called they stated that I should have read the back of my statements. UGGGG!!! The Reason I Pay Everything A Year In Advance Is So I DON'T have To Read My Mail... Rep on the phone at branch #5065 was less than empathetic and kept reciting the policy!!!

Specialist is courteous, does the complete lawn. Our lawn is as expected --- we do not water it. At the start of the season our lawn comes up green and beautiful. TRUGREEN, at no fault of their own, cannot control the weather. Most of the year our lawn is outstanding.

We have received fantastic personalized service from TruGreen for over 5 years. We have been serviced by the same service tech since the beginning. It's fair to say any company can treat your yard but few know how to correct unforeseen results. Eddie ** is one of the few. A++ service.

The technician was very professional. My only concern is that I continue to have a terrible infestation of nutsedge.

Use TruGreen if you want a consistently attractive lawn.

My yard needed help. Over the course of the treatments in the summer, it is getting much better.

TruGreen is like Santa Claus: The service is done when I'm not around and brings good things in the form of a no-weed lawn. Last year when I bought my house, the lawn was pretty much all weeds and very unattractive. This year there are no weeds and if we have enough rain, my lawn looks great. On the few occasions when I've been home and TruGreen has come, the specialist has been friendly and professional. I'm very pleased with TruGreen.

Consistently good work.

When we purchased our home 17 years ago the lawn was being treated by a professional service and was beautiful. We discontinued the service as my husband is a do it yourselfer. After struggling to maintain a plush weed-free lawn, we felt as though we were fighting a losing battle with neighbors on both sides who really didn't care, we decided to bite the bullet and call TruGreen. We couldn't be happier. We have had 3 treatments and are already seeing results. If you care about the appearance of your property as we do, don't hesitate. It's worth the cost!

Titus is an outstanding service rep. He always does a good job and speaks with us about our service if we are home.

The service technician always informs me personally of what needs to be done, seems to know about lawn versus being a salesman. Seems to care about job and wants to improve the overall appearance of property. If there is an issue a simple phone call corrects the issue within a week!

The aeration service was excellent. Our technician was efficient and he was very friendly.

My lawn looks great.

Our TruGreen specialist has been very responsive to our unique needs: established lawn, newly sodded lawn and recently reseeded areas. It's a pleasure when he services our yard and do we listen to his suggestions. The greatest benefit we realize, in addition to a nice looking lawn, is the communications we have with our TruGreen specialist.

TruGreen lawn service provided from my local office/business is outstanding. Service personnel are highly professional and knowledgeable. The national TruGreen center still needs better customer service phone representatives with more knowledge of services provided by company. Not just read from a card. Recommend they get some training from a field service tech.

I have used TruGreen for many years and find their service of good quality for the money. Would recommend them as your lawn service company.

Great service and customer care. Always greeted by the driver and great follow up afterwards.

Lawn looks so good... very lush. It still has a few problems as all lawns do but in comparison with adjoining properties, my is the most beautiful. Many times I am able to say hello to the technician providing services... and they are always so friendly, informative and very professional.

This company utilizes good product for lawn care and my trees. I have been using this company products over 6 years and am very satisfied with their services. It is amazing to see my lawn grows healthier each year. I have recommended this company to my friends and families. Thank you TruGreen.

Last fall Trugreen Chemlawn contacted me and promised if I signed up for a year of service they would make my lawn lush and green. It had several bare spots in the backyard that I could not get rid of. I signed up for the year of service but my lawn never looked any better than when I did all the care myself. I even replaced some of the grass with sod but it did not stay green and lush. My contract ran out and last week someone came to my home and sprayed the yard again. I was billed $45.00 for the service as I did not realize my contract was over. 2 Days later my grass started to turn brown in many places and now that grass is all dead and crispy. I believe it was too hot to apply the product. They should know this. I contacted them twice but never received a response either time. There is no customer service with this customer and they have lost my business forever.

For the last 5 years or so, TruGreen has met and exceeded all my expectations of them. The lawn technicians that come out are thorough, friendly and professional.

I have been a customer for at least 3 years now. After looking at the quality of the work that TruGreen does, I am very satisfied. I have fought dandelions on my lawn, the neighbor's lawn and so on. Compared to what the lawn was like before we bought our property, what the neighbor's lawn looks like, what the Fire Station's lawn looks like and what our lawn looks like today, I would have to say that I am happy with having a very happy lawn.

My yard looks great. It tends to be communication issues that concern me. I wouldn't want to maintain my lawn without your help.

Everything went well. The worker did a good job and I was satisfied with that.

My lawn specialists are always pleasant and respectful. They are hard working. I have a big backyard.

I love the way my lawn is improving. Thanks to TruGreen professional service.

I do not think my serviceman finished the job as I forgot to leave the back gate open. I was not home, but my daughter was and she said no one rang the doorbell to ask us to open the gate. So please send him back to do my backyard or take it off my bill. Thank you.

For 3 years TruGreen has been telling me that they could get rid of my wild violets. They are as bad now as they were 3 years ago. Thousand dollars, I am still where I was.

When I signed up for the service they told me they will tailor a treatment for my lawn once a month, and they do come once a month, do the same service and leave while at the same time charge my account for 60.00/mo. Well that's the only thing they accurately do as for as long as I had the service my lawn never looked worst. I had the crappiest looking lawn the entire summer and it's only when I call them back to kill the weeds that they come and spray but 4 days later the weeds are back!!

He's very helpful and my yard has never better.

Lawn care specialist that care.

I have been a satisfied customer of TruGreen lawn services for a great many years and look forward to a new season of their lawn services.

The tech that I have had for the past two years has done an outstanding job and always in a very professional manner. TruGreen has been very helpful in maintaining my lawn. Thanks to the Tech.

I originally reported a chinch bug problem in my backyard lawn when it was present in 10% of my lawn. TruGreen service my lawn to treat the problem but it was not successful. They continue to service my lawn to control weeds, but the chinch bug issue continue to expand. They came back and treat it one more time, by now more than 60% of my backyard lawn is dead due to this problem. I had also agree to hired them to maintain my sprinkle system. There is an issue with my initial bill where I believe I have been overcharge, based on my original agreement. My biggest concern is that I had ask customer service via telephone to have a manager call me back and they haven't. I decided to email them, twice now, and still no contact from them. I have been a customer for many years, but I feel like they don't care about my business anymore.

Service is fast and courteous, and the results are great!

Fertilize my grass front and back yard. Excellent and professional service.

TruGreen has made a big difference on how healthy our lawn is. Thank you.

I like the fact you write on the paper that you leave... what you have done and if there are any issues, you always come to the door to see if I have special needs. Thank you for your great service.

The TruGreen specialists are friendly and professional and have maintained a consistent performance this year, creating a healthy lawn with few weeds. They schedule the applications and take care of my lawn and shrubbery fertilization, weed and insect control without me having to constantly monitor their work. They have done an outstanding job this year and my lawn, trees, and shrubbery have never looked better. TruGreen has been faithful to their promise to do what it takes to provide good service and make a drastic improvement in my lawn and shrubbery. The service has been well worth the money.

The technician is always nice, listens to any concerns we have and takes care of the issue. We usually don't have any concerns but when we do they listen.

As a TruGreen consumer for over 30 years, our lawn continues to look great. When weeds do begin to appear in the summer months due to dry conditions, TruGreen finds a way to rid our lawn so that in the late fall and spring, there are no weeds visible.

The service people are friendly and knowledgeable.

Lawn Pros - Good professional service.

Great results. I started service about a year and a half ago, and my lawn was full of weeds. Since TruGreen took over, my lawn looks lush and green... and the price is very reasonable.

I appreciate that TruGreen gives me a call to let me know they are coming. Also that they leave a report after servicing our yard with instructions on when and how to water. Since have TruGreen our lawn looks better than ever.

I have been a pleased TruGreen customer for a long time and have relied on their advice regarding the care of my lawn in how much to water and mowing suggestions. Their suggestions remind me of the necessary treatment for my lawn.

I want to start by saying I have never written a complaint about any company before but this has me so incredibly upset I felt the need to do so. We signed up for lawn care service this summer at our new home. We were on the fence because of some bad reviews but thought we would give it a try. Service hasn't been great. They have been unable to answer questions about our lawn and I'm not entirely sure we received all of the treatments for which we were billed. All of that said, today a gentleman called saying he had done our fall inspection this morning and that we had some issues with our trees/shrubs. Obviously this was to sell us additional treatments. Funny thing is he was not here today! When pressed he indicated that he rang our doorbell between 9 and 10 today.

I am overseas, and I will never trust anyone to have my bank card info that walks up to my house. The contract that was signed and price that was given was not honored. They charged me over 69.99 dollars per treatment, and they said one thing and did another. They charge way more than they stated on the contract. I will never trust them, and simple email would have prevented this but they never answered any emails with the questions that I had. Dirtbags.

Very good company. Will do business with them in the future. Servicemen know their job. Thank you.

Lawn looks great and the technician was courteous, helpful and went beyond what he was instructed to do as I (the customer) asked him if he could treat an area.

Generally please with the service and results.

Everyone at TRUGREEN is a class "A" product & service Company. The specialists that come out are truly a blessing. They are very knowledgeable, professional & friendly. They share their knowledge with you. We truly value them & their company. The ease of scheduling is a breeze. Our lawn looks wonderful. With the exception of the mole problem we are experiencing. NO FAULT OF TRUGREEN. The moles are the problem of all the rain we have gotten this year. Trugreen, Mark ** & Justin **... Thank you so very much!!

They come out whenever you call them.

They call to let us know when they will be here. They come in do their job fast and efficient. Since I've had TruGreen take care of my lawn it has never looked better. No weeds, it's greener. It's just beautiful. I couldn't be happier.

My lawn care plan includes notifying me ahead. They call via an automated system usually 1 day ahead. Issues are: 1) They never answer the call back number 866-596-5276. 2) When I leave my phone number for them to call me back - they never do. 3) Also, on many occasions (last year too) the automated system calls, but no one ever comes. No sign in yard or paperwork on the door - when I do get thru they argue with me that they did come. No one has ever answered and they don't know how to escalate issues up the chain of command. So nothing gets properly addressed.

The technician gave me many suggestions on the care of my front lawn.

The service by each of the gentlemen is wonderful. My lawn looks so much different than it did in the beginning. I wished I had taken pictures of it. The before and after. I am pleased. I am grateful how Tracey and David helped me with details of what I should do to help when they treated my lawn and bushes.

My Lawn Has never looked better. I am true believer in your service.

My lawn looks better than it has for a long time (even with the dry weather). Weeds are way down also. Great job.

New to TRUGREEN service and pleased with the results to date.

We are very pleased with the service TruGreen has provided and would recommend them to our family and friends.

Great job by Greg once again!

Professionalism and knowledge of Paul **. He cares for my lawn as if it was his own. I feel quite sure that he is trying to make my lawn the best it can be.

I have been a customer for years now and I do not have any regrets about your service. You have taken care of my lawn and your work is professional and on time according to the service plan I purchased.

My lawn looks great, especially for August. The specialist does a very good job. I have a few weeds but have not reported this as it's minor. I am very satisfied with your service and the amount it costs me. This is very important to me as we're living on a small income with many medical bills. Thank you.

The reps have always punctual, cordial, and well mannered. The work has always been exemplary.

I have used TruGreen tree and shrub service for many years. I have had some tree lost over the years, but assumed it might have been age. TruGreen technician always shrugged it off. TruGreen provided the last tree and shrub service a few weeks ago. Two weeks later I had a major issue with scales on my Euonymus shrubs. Several died and all are infected.

After re-mediating my entire lawn by killing it, tilling it under and treating the soil and planting a new lawn, I decided to go with a lawn service to ensure a healthy, weed-free lawn. We've suffered violets which are very difficult to kill offer. I prepaid $712.12 for the 2015 season and work from home, but I can't always hear the bell and have no windows from my home office. There was not consultation or soil tests performed as their sales pitch and marketing materials indicated. I spoke to the gentlemen on the first visit and he said they spray the same things on every lawn. I know the first two visits they applied chemicals to my lawn. But after that, I only noticed door tags. Then, the broadleaf weeds emerged and took over my entire lawn! I have receipts for broadleaf weed killer treatments, but nothing but broadleaf weeds to show for it, and I did not have these before.

I am happy with the service, and price is reasonable.

If they ring the doorbell and I don't answer, they assume I'm not at home. They'll leave the tag that they were there, but if I watch them, no work is actually done. They give me the ability to call the office 14 days post-service for a re-treatment, but the re-treatment cannot be performed for another 7 days after I call (minimum 21 days after your initial service). And again, unless I'm not there and watching them, the service is the same. If I call the office to complain and ask to speak to the supervisor, the receptionist will never connect me. She will instead give my phone number to the same technician that performed my initial service who will call me back and ask "what do you want, what's your problem?" Since I have traces of shade on my yard, the technician noted that my turf is not building due to shade - even though 95% of my lawn is in the sun.

Timely service and fast application.

As reported, our lawn looks great.

Our lawn has improved immensely after several years of TruGreen service, including the basic service of fertilizer, weed fighting products, and spreading seed at least once a year. I have used the flowerbed and bush/tree service one year and am using the pest-fighting extra service this year and have noticed a great reduction in our ant population. You always notify us before you come and leave a paper saying what you did. We are very satisfied with your service and our lawn is the best in the neighborhood. I really have no complaints. I was very hesitant about starting the service but our lawn was so bad I knew I had to do something to keep up our resale value. I am glad I signed on with TruGreen.

Overall, am most pleased with the services provided and service personnel. Yard and trees and shrubs look great all year long. Everything is in good health. Service personnel provide additional maintenance and preventative tips for extraordinary weather and other conditions.

Professional, knowledgeable, concerned about my opinion, and no lawn problems. Good lawn growth, weeds taken care of properly and efficiently.

The service technician that services my lawn is professional and courteous. He always keeps me informed of what he is putting on the lawn. I also appreciate the advance phone call I receive from TruGreen letting me know when my lawn is to be serviced.

My lawn looks good, very green. It's weed free for the most part. I only have one complaint. I have Bermuda grass, during this season more and more fescue & crabgrass have worked itself in my lawn. Overall, I've been pleased.

I had a concern early this year of small prickly plants coming up in various areas of the property; you only treat one of the problem areas. In my last review, I mentioned that I'd spoken to 2 technicians about these plants, and no one had gotten back to me with an identification. It wasn't a week later that a man came by to see what I was concerned about. He determined that because blue spruce grow in our neighbor's yard that the plant is "a type" of spruce. Apparently, there is no way to be rid of it. I remain unconvinced. It usually comes up singly, but can be in clumps. It is green at first, but then turns brown. It looks nothing like spruce. I would like a picture of this "type of spruce". Additionally, I am disappointed that the broad-leaved weeds & Bermuda grass are not eradicated from our yard.

I been services with TruGreen in April 2015. After 2 treatments it was apparent that they had sprayed something other than oils on my trees and shrubs. It is now 4 months later. I have over 30 dead bushes and shrubs on my property, and my local Danbury CT branch has not responded to my inquiries or addressed my issue. Additionally they continued to service my property after multiple calls to customer service to cease applications and are now billing me for those treatments. I am at my wit's end and have not been able to get anyone on the phone that can assist me.

Reported light green patches on my lawn and had no idea what caused it and what to do. The office called to say someone would be by to check. The technician, I think it was Joe, came by and said it is a fungus and will treat it when the rain stops. Apparently he treated it later that day and the fungus was gone! Amazing! So thankful for the quick fix and how knowledgeable the entire staff is. You got my business!

Our yard looks very healthy and green. Weeds are at a minimum. The service provider does an excellent job. We are happy with TruGreen.

My specialist is extremely professional. He makes sure to introduce himself to you and he makes sure you do not have any questions. He is friendly and approachable. I had asked him about a particular weed in my yard and he did not know the answer but he and I went to his truck to look the weed up in his big book of weeds. I am very well pleased with my service and the way my yard looks especially the weed control.

Using TruGreen has kept my lawn in great shape and full of color. Even with a mini drought, the lawn stays in great shape. I had bug problems over a year ago on trees and bushes but once TruGreen sprayed for the problem, the bushes and trees came back, filled out and are as strong as ever.

Nice looking lawn at a very reasonable cost.

Ornamental trees were treated and lawn fertilized.

I called TruGreen last year because of bald spots in my lawn and I wanted the lawn seeded and lawn aeration just in front of my home not the back. They aerated and over seeded in the fall. In the spring my lawn was all brown after the snow melted. Not just brown but dead. No amount of raking or watering helped. I called and they never returned my call. I called them again and let them know I did not want their services any longer. I had to spread loam over my entire lawn and reseed myself. On August 5th I came home to find they had come and aerated my lawn again.. front yard AND back yard. I called the office and complained to a girl who answered the phone and was told a manager would call me within two business days. Still waiting for a call.