TruGreen Lawn Care Reviews

Great lawn techs, great product. Resurrected my terrible Lawn. Your techs gave us great and timely advice that your office would not listen to. Obnoxious, pushy office personnel. Used car salesman are amateurs by comparison.

I am usually at work when the lawn specialist comes, but he always leaves information on my door. It tells exactly what was done and how to take care of the lawn in light of what was done. I always know what day the specialist will come since I always get a call the day before the visit. I like that too.

I'm very impressed with the professionalism and experience of my TruGreen representative. Whenever I am home and they perform my service he takes the time to tell me what is going on and what I can do to help my lawn.

I have been using TruGreen for a number of years now and I keep using them as the services I have them do on my yard keep my yard looking great and fairly bug free. I will use them again next year as it works to keep weeds out of my yard and my plants from being damaged by pests. They do an excellent job and the people are helpful and great to work with. I also have used their return service for when a process has been washed off by rain and was not working. They responded quickly to redo the process to protect my yard and gardens. GREAT JOB.

My most recent dealings with TruGreen came together when they came to aerate, overseed, and fertilize and within six hours we had an inch of rain to complete the process. My lawn looks very healthy this year and second time that I have aerated and overseeded. I think that it's a lot of the little things that they add in on the to-do list that also help with the healthy look of the lawn.

Tree and Shrub Care - These have remained verdant and healthy after adding this service to the contract. It seems a very good extra service to purchase. I have just had it, this being the second year of that contract and its service that have been added. It is in addition to the regular lawn service.

I have several comments regarding TRUGREED lawn service: I received the aeration and seeding, the technician was very friendly and knowledgeable however, I believe he missed my right side yard and right half of my backyard. I have sprout in several areas but none in these two sections. I have not received lime service that was part of the package. TRUGREEN has several separate business branches/divisions, it is obvious they do not communicate with each other. I received two separate phone calls for yard services and the two people were not aware of the other calling about service for the same day.

After my lawn became infected with fungus for the second year in a row while in its second year, I observed the serviceman snapping off the tops of weeds and throwing them down on my lawn. I asked why he was doing this and he said the stuff they are provided doesn't kill thistle. I also asked about the fungus and he said that, "You can't do anything about it, it will be better next year." I called in and gave them 4 opportunities to put down fungicide and they failed to do so over a 4 week period of time. I had fired them before for the same reason and went to Scott's who was then sold to TruGreen a year later.

The messages you left on the phone helps me know when you are coming, as well as having info left at the door for what to do after the yard was sprayed. TruGreen has a good variety of options to help with my yard, from the grass to the trees. The items you use have done a great job with my yard. It looks good! You are very reliable and are there if I have any questions.

My lawn is greener, fuller, and has less weeds with my service plan. All specialists that have serviced my lawn this year have been very polite, friendly, and have arrived during the time periods in which I was told. I believe the value I received for the service was in line with my investment. The continued calls about aerating and seeding the lawn have been annoying, with no one contacting me to see if the services plan I did invest in is still the right plan for me.

The professional was friendly, on time and professional. Since we are using these services primarily for mosquito control, I would say it worked this year (although it was very dry) and this might have help reduce the number of flying bugs.

3 Months ago, I CALLED TruGreen Lawn service. They sent out a Rep. to go over my lawn needs, and paid to have their service. They came out 3 different times and sprayed my lawn. As they couldn't get rid of the weeds, The TruGreen mng. did come out and said, "WE WILL GET RID OF THE WEEDS THIS TIME." He forgot to tell me that it is also going to kill my GRASS. Then TruGreen will not return my calls, they say they will have someone get in touch with me and, all I get is LIP SERVICE from them, TruGreen. Can you help?? Thank you.

The Specialist made contact when he first arrived. He reviewed what services he would provide today and we discussed some issues I had recently observed in the lawn and he addressed them after he performed the scheduled service. After finishing the service he completed his report and left it at the front door.

It's definitely green true on our lawn. Our grasses immediately turn healthy in past 4 months after first treatment. Our lawn has been smooth with thick full St. Augustine blades. When I walk on it, It felt cushiony on my bare feet. Again Thanks!

After lull in calls, more calls, now with unprofessional tenor and probing for personal information, along with no disclosure of personnel ID. (TruGreen Sales telephone number displayed on caller ID.)

TG somehow got my cell #, called nonstop for a few weeks until I finally asked them to give me a quote. It was more than my current lawn care, so they went lower. I agreed to their service, but the man said they needed to get me on the schedule asap, there were only a few spots left, it would be done THIS WEEK, he said. Three weeks later, all I had was a bill. When I called, they said my lawn was scheduled for a couple weeks out. Weird, but ok. The day came, and TG pulls into my driveway, they get out, and then I looked to see if they were doing the work, and they were gone not 10 minutes after showing up.

It has been a rough year with TruGreen this season. Now that said they had to correct the disastrous service I received from Scott's last season. I worked with Jason ** who went above and beyond to get my lawn to the way it was in previous years with TruGreen. We had the lawn looking great by mid-summer up until the service tech killed my grass with too much fertilizer. Every thing Jason had taken care of was killed. I had Roger ** come out to evaluate the issues and address them. His suggestion was water, water, water, and more water. He was correct for my backyard but the front and side of the yard never came back.

Spoke with technician about my weed control program. He pointed out types of weeds & grass currently in my yard. Showed me, how to determine if weed killing agents are working. Went over watering & thatching of my lawn to gain best results.

First time user of a lawn service. Took advantage of their spring season special, from the TruGreen facility @ 10079 Palm Road Glenarm, IL (branch 5751). Noticed a difference in lawn after first treatment. Signed up for additional treatments, grub control and aeration-over seeding. Next three treatments went well. After that it was all downhill. 5th treatment company called for service on 8/23, NO ONE SHOWED UP. Called local office next day to reschedule. Given date 8/28, NO ONE SHOWED UP. Called local office next day and was told tech serviced the wrong lawn. Can believe that once but twice? With GPS technology this should never happen. 5th service finally done 8/31 but I WAS NOT CALLED IN ADVANCE. On 9/8 I received a call from the TruGreen tech who was at my home, we were out of town.

Great job, please don't leave signs in the yard because they a very annoying to clean up the signs. I get calls throughout the year wanting to do treatment on the bushes and sound the trees! The salesman didn't know what the person doing the treatment wrote down and just wanting to sell you different types of treatment!

Good friendly service!! Always on time and very good communicators what each service will be about. Well presented and professional staff members. They will rectify any concerns you have and provide an extra service to improve your lawn. I recommend TRUGREEN!

Tru-Green has delivered on its promise to improve and maintain my lawn's condition. I appreciate the consistency of care and the fact that I don't even have to be home to have it done! My very busy lifestyle is enhanced by having more personal time to enjoy the outdoors when the lawn is being taken care of by great professionals.

Everyone is very helpful. Timely response to requests. I am going to have to consider how to cut back since my husband died and my income is now cut 50%. I would like to keep the pest control and weed control.

So we paid over $2,570 for a full year of TruGreen service. It was to include weed killer, lime and seed and aeration of our 3.5 acre property. After 1 month, we saw no dead weeds and complained to the rep we had that no one gave us a call as to when service would be rendered (we have a dog, so want to make sure he's secure and not walking around on the chemicals like they said). The rep said we would get a call and email moving forward. He also said he'll see if they could increase it to kill off the weeds.

The weed control applications work quite well and my lawn is almost weed free since using TruGreen. My lawn is greener, thicker, and healthy looking. I receive positive comments from my neighbors asking why my lawn is so nice. Thanks for the great service TruGreen.

TruGreen does an excellent job with my lawn. They did everything I wanted and other than me not watering my lawn enough it looks great! The service professional always told me what I could do to improve my lawn and gave me very helpful hints. Great Job.

TruGreen is the first business I've ever dealt with that took unauthorized funds from my bank account. One hundred dollars, to be exact. When I called them to tell them the situation, they lied and told me they would refund my money in 3-10 business days. I called a few days later to see how the transaction was coming along (and a good thing I did!), and they told me they hadn't issued the money back because they "found" an old debt I owed them from last year, and decided they'd take it from me.

Aug 2017 TruGreen sprayed our yard for mosquitoes. Less than one week later all shrubs including evergreens, fire bush nandina, sky pencil shrubs, jasmine, lilac trees, pin oak, holly bushes/tree, apple tree, evergreen trees and shrubs either started to die or died. The trees are about 1/3 brown from bottom to top. TruGreen admitted they caused this yet have not nor seem to be willing to resolve this. It's now Oct 2017 and planting season is almost over. We have made approximately 6 visits and emails. I'm worried that our earth is now sterile or whatever chemicals used ran off in groundwater.

Since I have had TruGreen service my lawn, the appearance of the lawn has dramatically improved, and weeds have disappeared. Henbit has completely disappeared, and most broad leaf and nut grass weeds are gone. TruGreen has been good to work with, and I am grateful for the service that they provide.

Having been a TruGreen customer for years I know how they value customer service and take every effort to make their customers happy. I just moved into my current home a little over a year ago, and the previous owner didn't spend much time when it came to lawn care, maintenance or appearance. I immediately contacted TruGreen and got on a lawn care plan. My yard still has a way to go to but what a difference a year makes. My neighbors just recently commented on how great my lawn looks and I am very satisfied with the level of service and commitment that the technician has provided to achieve my ultimate lawn goals.

I am a new customer... I've had three or four treatments. Every one of your technicians has been courteous and knowledgeable. Already, in just one season of treatment my lawn looks great. The Nutsedge weed which I could not kill is gone... and TruGreen came back with extra treatments -- at no additional charge -- to specifically target that weed. The last young woman who was here walked around the lawn and sprayed each weed and carefully explained to me what she was doing and what I should expect.

TJ **, our TruGreen Specialist is one of the very best. Not only is he the friendliest service person we have ever met, he is also the most knowledgeable. He has literally changed our yard from a very poor condition to a first class, fast growing lawn. We still have some problems, but every time he comes out he tells us what needs to be done, and then things start to improve almost immediately. He treats our lawn like it was his very own! I give him 10 stars out of 10 every time. If everyone worked as hard as he does, this world would be a much better place!

Lawn looks great. The lawn has not look this good in the twenty years we have lived here. The grass is nice and green and no weeds. Specialist Terry ** is a very pleasant gentleman and is always prompt and efficient.

Good service, good person who applied the service. I am very happy with the services provide. Good value for the price. I have two lawns and both are always handled in a professional manner. I am very satisfied customer. I will use the excellent services in the future.

Although we just recently started our service, we already have noticeable results. Our lawn is greening and thickening up and weeds are under control. Larry **, our TruGreen specialist is top notch. He always arrives as scheduled and takes time to explain what he is going to do and the results we should expect. He also recommends what we should or should not do to ensure we are properly caring for our lawn. We selected TruGreen after seeing the amazing results achieved at several other customers' homes in our neighborhood.

Oh my goodness I called and wanted to have just my front yard done with just some chemicals to make it green. They have not even come to my house and I told them I would pay cash when they came. They told me I could put a credit card on file and nothing would be charged. It was supposed to be $29. I come home and my husband sees $300 worth of charges for a service we've never even had done. Reported them to our credit card company. They are nothing but scam artist. Tried to call them but of course they don't answer. They don't even have any after hours phone number for clients. Do not ever use this company. We never had one service done!

The TruGreen specialists always arrive promptly, as scheduled, are courteous, efficient and thorough in their tasks. Our lawn is an example of outstanding service and care. We have been using TruGreen services for our lawn for nearly eight years and would highly recommend them to others.

I am generally pleased with the service and would recommend TruGreen Tree and Shrub service to friends. The website functions well and like the ability to pay my bill online. I would like to TruGreen to offer and post before and after pictures online. This would help ensure the homeowner's service are 'on the same page' and that goals are met.

We had years of mosquito problems on our deck. Nothing we tried worked. We were constantly fighting the mosquitoes. This year we decided to try the new mosquito treatment from TruGreen and have been very pleased. It's wonderful to be outside again!

If you're looking to rid of equipment that is taking up space in your garage. If you are looking to ease your mind of keeping up with all the extra chores you have to do pertaining to the yard, TruGreen sure helps. No it does not make all of them go away, but we can do the easy stuff.

I prepaid in 2016 for full season for 2017 I thought. I was wrong. They started billing. Once I got the bill and asked they said, "What you paid last year in full ran out." Said, "Don't come anymore. You are fired." Guess what? They continued to show up and charge me. Now what?

Great service every time and we always get an explanation of what the results should be. The specialist is very knowledgeable, friendly, professional, and showed up at the time window he was scheduled for. The truck and equipment always looks clean. Results of the application became apparent within a day and the lawn continues to get greener and greener. Very pleased considering the drought we just went through this summer.

Sam ** is the best tech available. I believe he really cares about helping to achieve the best lawn. He is cognizant of the needs of individual lawns and treats them accordingly. I have requested Sam to be my regular specialist, and so has my neighbor.

I rent this property to my daughter, who will be buying it soon. Her family is happy with the way the lawn looks. When I visit I also am pleased with the appearance. I've had TruGreen taking care of my lawn for a number of years.

At our initial meeting this season, our consultant showed a good knowledge of the neighborhood and accurately determined what my lawn needed. All 6 or 7 applications to our lawn during this Summer were done thoroughly and professionally. My lawn now looks great.

I signed up for TruGreen at the time I asked if they could come after 3:00 each time so that I could be there to let them in my locked gate and meet with the tech. They said yes so I paid a half year in advance. Then they came out without notice at 9:00 am and only did my front yard not the back. I then called in and they said that they would have a supervisor call me but no one ever did. So I called back in at that time. They said that they can only come out in the AM and cannot tell me a time until that day. I cannot get a supervisor to call me. I asked to make sure this could be done in the afternoon and they lied to me, took my money and now could care less.

Our yard is looking the best it has been for a long time. Obviously, they must be doing something right. Though it does seem that sometimes, (not always) the guy gets done so very quickly, but I think that must be due to the efficiency they are taught so as to serve as many customers in a day that they can.

After my recent lawn application (weed control and fertilizer) I developed brown spots in the grass and it wasn't weeds. They have started to come back a little, but still not like they were before the application. It was the specialist first time servicing our property and he was polite and told me what he was going to do and the results that we should see. He took his time and did a thorough job, which I thanked him for. Some of the specialists we have had seem to be in a big hurry to get the job done. Not in this case.

We moved into our home 8 years ago and the lawn was mostly weeds. It was in horrible condition. Over the years our lawn has improved to the point that I am now proud of the lawn. It looks great. The specialists are always polite and seemed concerned with the look and condition of the lawn. When there is a problem, they let me know. It has been money well spent.

My last service was great. Larry came back to repeat a liquid application that had been washed away from very heavy rains from the previous week's application within an hour of the application. I also asked him to check a small patch of grass out by my sidewalk that was brown. He found grubs and explained what needed to be done before they spread. Customer Service is great. Our lawn is the greenest in Peabody and we have TruGreen to thank for that. Thank you for many years of service.

Acceptable. We were not home when the service was performed. There was a service card left at our door and we received a follow-up email service notification reminder to access our website account to review the status of our service contract. Our lawn required a lot of work to eliminate weeds and to replace lost grass areas due to the 2011 flood and subsequent drought conditions. It's probably too early to evaluate the success of our service contract. To date, everything's been done as promised with proper notifications and explanation of work performed.

TruGreen has been my yard support team for many years. All of their technicians, for lawn and or tree & shrub good health providers, have been long term technicians very professional in the work giving valuable advice on how I can follow up on their treatment. If problems arise they are right there to help resolve the problems. They go out of the way to keep me informed of how my yard is responding to their treatment and how I can assist in follow up. The great appearance of my yard has been mentioned by many passing by. Great job TruGreen all way around, office staff to field staff.

TruGreen has always kept my lawn green and healthy. Weeds have been a minimum and my yard continues for look as good and better than the neighbors. That makes me happy and the HOA off my back, if you know what I mean. I would definitely recommend TruGreen to anyone.

I signed up for lawn care and pest control service in Spring, 2017. I had lots of weeds and bare spots on the lawn. I also had ants and the salesman when I mentioned this to me said that TruGreen had pest control service for ants as well. I was told that TruGreen would take care of all my lawn care and pest control problems and I was very happy. As of 9/26/17 I still have plenty of bare spots, lots of weeds, and plenty of ants in my yard. My bank account though is now low on funds. Calling to complain is a waste of time. Customer Service will take your complaint but nothing is done. Cancelled service and will never use or recommend them to anyone.

The specialist was courteous and informative. He came when he was scheduled, explained exactly what he was going to do, and told me how to take care of my lawn afterward. The grass seed he planted seems to be growing well.

The lawn care service, tree/shrub service with TruGreen is good. They strive to satisfy customers on the appearance of their lawn. Rated 98% because there should be a discount program for multiple services. Lawn needs aerated, can't afford it. Design multiple WITH discounts for customers with longevity service and multiple services. This would deserve a 100% rating.

The specialist always knocks on the door to let us know he is here and what he is planning to do. He leaves a note stating the condition of the yard and what treatment he has done with watering instructions and any corrective action is needed.

Great service and results. Always professional and leaves ideas on how to improve the condition of my lawn. TruGreen is economical and provides my lawn with the nourishment to look great. I didn't water my lawn at all this year and its green and full look is the commented on by all my neighbors.

I am writing to express my frustration with TruGreen. They harassed me by phone to get me to sign up for their services. I never did; however, they entered my private property without my consent and are billing me and have turned over my name, address, etc. to Transworld Systems for collection. I contacted TruGreen and they assured me that they would remove the charges, but I keep getting correspondence from Transworld Systems. I am contacting you in the hopes that you may be able to assist me. I don't know what else to do. Their actions are criminal and I need them to correct this asap. Can you assist?

Ken ** did his usual thorough job applying my TruHealth Lawn Plan. His notes on grass blade length have helped me keep my lawn looking its best. His notes on where my lawn needs more water help me adjust my sprinkler system coverage to revive the lawn before permanent damage occurs.

TruGreen Lawn Care will not give you a window of time for them to come to your home. This company expects you to be ready for them all day. I have animals that I care for that have special needs, some are blind, some are missing legs. I must put them up for this company to spray my yard. All I ask for is a window of time not as they put it from sun up to sun down. I can't do this to the animals. This is too much of a strain on them and very hard for me to do. When I call to ask for a 4 or 5 hour window they are very rude to me and treat me like I am asking for nuclear codes. It is hard to believe that they do not have any type of schedule. Are they really this disorganized?

The front lawn was mostly brown at the start of the season. It is now green with few weeds. William ** was always happy to answer all of my questions and offer solutions to help with the lawn. He even added granular fertilizer to the small area that had been reseeded.

Appearance of lawn: my lawn has been very green this summer, more so than in past years. Very happy with the appearance of the lawn. Specialist timeliness, friendliness, and professionalism: shows up the day predicted. Knocks on the door to let me know he has arrived and leaves a report after he has finished the application. He is friendly, engages me in conversation about topics besides the lawn application. He tells me what he is here to do in this visit. He even showed up on a very windy day and performed the application.

Lawn specialist are always friendly and knowledgeable. I do not like some of your pressure sales tactics where the caller tells me that the lawn specialist has noticed something about my yard - when I don't even have what the caller is trying to sell me service for. Also, I received a service that I spoke to someone about last year, which I did not request. I know what I want for my lawn. Received that service (lime) again this year - and did not ask for it.

I have been with TruGreen for more than 5 years and I am very happy... Everything is more than great... I wish everything will be like this forever. I am so happy and I am not going to change my services with any other company.

TruGreen is always professional and friendly and we have used them since March of 1993! The previous owner used them and we couldn't stop as our lawn looked beautiful! That's what first attracted us to this house and we had to buy it! Thank you for all the great years of service!

I'm not always home when my lawn is serviced, but when I do get a chance to speak with the specialist he has always been responsive to my concerns and was able to answer my questions. I have been a TruGreen customer for about 4 years and my lawn has never looked better.

As always, Mike ** was efficient and thorough. But even more than that, he's a delight to work with. Nothing ever seems too much for him to do, too much for him to answer. And when he's asked to do specific things, he never forgets or fails to do them. For example, I've asked him not to put any chemicals around my birdfeeders in the backyard, and he never fails to acquiesce. Good man. Good job. Great products.

TruGreen is very service orientated and always call to remind us that the service person will be on my property the following day. The operator comes and goes quietly getting the job done professionally. I would recommend this company. Thank you.

As previously stated, excellent service, timely, correct procedure for lawn as required and as contracted. Tech always either leaves detailed notes or speaks with me, depending on my availability. Service call is always first given to allow time to secure dogs.

I have employed TruGreen to treat my yard for a number of years, and I am pleased with the job performed. This season, given the dry Summer, the lawn looks as good as can be expected. I very much appreciate the efforts of the efficient technician providing application(s).

I have been a customer for two years and they have taken care of my lawn. Every time there is something I want done I just have to call and they are here within three or four days. I am very pleased with the way they have treated me. I am going to tell my daughter to call them next year to take care of her lawn.

TruGreen has always been on time, professional and, the lawn looks good. I don't see the specialist however, I receive notification they are coming, they arrive as scheduled and always leave a note. The note details what they did, what I can expect, and any suggestions to assist in maintaining the lawn. I think the value is good.

Spraying for nutsedge and other weed control. Matthew ** has made a conscientious effort to attack my entire lawn. He was concerned enough to read the comments I had passed on to the Customer Service people. I really appreciate his attention to detail and his kindness.

We have been with TruGreen almost a year. We have received nothing but excellent service from the technicians and office staff at TruGreen. The Technicians have always came to the door to let us know they are on our property and what type of service they will be performing. Technicians are complete and professional as they treat our lawn. They will also recommend what may or may not be needed to keep our lawn healthy.

I was very pleased with the service. The service person rang my doorbell to see if I was at home, told me what he was putting on the grass and what the treatment was but he could not print it out on the ticket because his printer in his truck was not working.

I am very pleased with the quality of the service I receive from TruGreen. I have used them for a few years now and my yard looks great. Further, their service persons are very pleasant and courteous. I recommend TruGreen!

David - Great technician... thorough, polite and very knowledgeable! 5 stars... great service. I would recommend TruGreen to all of my friends and Neighbors. I have been a customer for over 40 years! Keep up the great work!! My neighbors are always ask the treats my lawn. I tell them TruGreen!

East Tennessee area. Been under contract one year. Very young kids run the equipment. Treatment have been spotty and ineffective. They don't come when scheduled and there is no local phone number. Just aerated and reseeded about half my yard for the price of the whole yard. Run from these people.

I was having a problem with crabgrass in my lawn. My local customer service agent, Christina, was able to describe to me why I was getting the crabgrass, what could be done to treat it (the free service return) and how to re-seed those areas. She scheduled for the tech to come out. Rob was on time, walked the yard with me, treated the lawn and took care of my problem. I was considering leaving TruGreen, but these two saved the account.

If I could give this business zero stars, I would, as it does not deserve even one star. Customer service is appallingly horrible. The very first application burned my lawn. I was extremely upset about this, as we hired TruGreen to make sure our lawn looked great for a huge family party. After being told that there was nothing TruGreen could do (aside from spray painting my burned grass green, which I declined), I was informed that we would receive a full refund, as we prepaid for the year. Saying the buck was passed from one "manager" to the next is putting it mildly. It has been over 6 weeks and we have yet to receive our refund.

I am very happy with the TruGreen service that I received this season. I have gotten nice comments from my neighbors about my lawn. I really like the automated calls to my cell letting know when my service person is coming.

I have TruGreen to do my lawn care, mosquito control and just recently tree and shrub care. All the the people they send to my house are very friendly and knowledgeable about the company and their job. I have recommended TruGreen to my friends and family. Especially the mosquito control!! I can now enjoy my backyard deck all summer long without being bit my mosquitoes.

After an application parts of my lawn died. TruGreen sent a representative and confirmed that the lawn was overfertilized. I was told I would have the problem fixed and be refunded for the service. I was not refunded or compensated for the lawn damage. After repeatably calling and emailing the company stated there is nothing they can do but a manager would call me. No one has contacted me. They will not refund my payments or fix my lawn and have very poor customer service. I will never use their service again.

The quality of our lawn has dramatically improved in the past year because of TruGreen's help. Our weeds and alien grass types are gone now for a nice harmony to the Bermuda. The specialist seems to come when we are not home so we have never met or talked to him/her. As to value, the annual cost between $400-500 was a bit steep for us retirees but the results have been satisfying.

My yard really looks good. It saves me time in purchasing fertilizer and then applying it. I don't have any weeds in my yard and I get a lot of compliments as to how my yard looks. It's also easy to maintain which gives me time to do other fun things.

Appearance of the lawn has been great all summer. The treatment specialist arrived as scheduled, rang the doorbell, and was courteous and friendly. She proceeded to apply the treatment needed at this particular time. Service was excellent. Statement was left at the front door. All went well.

Specialist was great. We still have some spots in our lawn. I hope they try and fix. Most of the lawn still looks nice. How is the best way to get rid of the spots. It would be nice if the spots are removed.

They have always been prompt and yard looks much better. I have had several conversations with company personnel and service technician and all have been very easy to talk to and work with on issues. Would recommend company. They always call before coming to let us know what day of service.

TruGreen is the best. Highly recommended. The staff is well trained and communicates well. I have shown my lawn to my neighbors and they are impressed. "How did you do it??" I didn't. TruGreen did it all and at a reasonable price.

Best looking lawn in my neighborhood. I have been a TruGreen customers for a lot of years. TruGreen and I make a good partnership in the lawn business. Anytime I've an issue with weeds or tech I can just call. The operator understand my issue and help to resolve immediately.

I can't believe what this people did to my lawn. After the renovation I put grass 3 times. Excuses over excuses. Long story short the grass in my home is horrible. Before the renovation my lawn was beautiful (I have pictures to show). I said I will not pay any longer until a manager shows up to talk and take responsibility. Instead they sent me to collection for $100. First time in my life. This is why is better to contract a local company where you can always have access to a manager and not an answer machine. Awful experience.

My most recent experience with TruGreen's lawn treatment specialist, was a good one. My lawn is green and almost weed free. There are some weeds in my backyard. The lawn specialist is very friendly and professional. He offers a variety of lawn care recommendations to promote a quality lawn. He has come on Saturday once for a callback service, because of the weeds in my backyard. I was not aware that TruGreen provided weekend service. He is always pleasant, focused, and provides good pointers to promote a healthy lawn. I like the idea of the free retreat service. My specialist appears to treat my entire yard. I have had previous TruGreen specialist to only treat the front yard, not being aware that I was at home watching from the window. I am glad to have a professional Specialist presently!

The TruGreen specialist showed up when I just finished mowing my lawn. He was there to provide Tree and Shrub service. We had a nice chat and discussed what he would do and what I should do after he completed the service. The specialist did not know the scope of what he was to do to my trees and shrubs so we discussed that. Either no one filled him in on the scope of work or he did not do his homework. He did his job and left. I should say that my trees and shrubs have never looked better except for my birch clump that the Japanese beetles nearly defoliated. Other than that I'm completely satisfied with the service.

I have noticed that the lawn remains in the same condition since taking over my previous provider. I like the service advice left in my door when the service is completed. It is convenient for me to pay in advance to avoid late payments and the time to write out checks. Thanks for the special service.

I was on vacation when TruGreen serviced my lawn. I didn't need to be home to be guaranteed good service. I always get great service. My service technician Chad ** always knows what needs to be done to my lawn and he does the job as if I was watching over his shoulders. My lawn is always the best looking lawn on my street. TruGreen calls me to schedule my service & if I can't take the call they leave me a message telling me when I can expect them to arrive. I get more than my money's worth in the quality of work performed and the confidence I have in TruGreen and my service specialist Chad ** and a lawn I can be proud of.

Each service is done and explained to us as to what service was provided and what we can expect. We are pleased with the results and don't have to figure it out ourselves. This is good since we are not competent to figure it out on our own!

Great service from an excellent technician who was servicing my lawn for Scotts Lawn Service before TruGreen bought them. Because of his care, my lawn is a deeper green and thicker than my neighbors' lawns. The difference is quite noticeable.

I am a homeowner and have used TruGreen for over 6 years. They have always been on time with their services. My technician is very thoughtful. He always remember to close my gates so that my pets (dog) will not be able to go out into the street.

TruGreen is very efficient and prompt. They call and let us know when they will be at my house and then follow up and are there like they said. They always leave a note about what they observed and what they did to address the issue.

The technician is very good and is attempting to manage one particularly virulent weed infestation. His treatments definitely help but it will probably take numerous treatments for this particular weed as they seem to be coming back. Still a good job and he is trying hard to keep them under control.

Our specialist is friendly, professional, and knowledgeable, and I appreciate the lead time I get prior to their coming. Our lawns look better each year. We have significant problems with crabgrass but he is working on in, Rome wasn't built in a day. The mosquito problem has been so significantly impacted that spending evenings outdoors has become a benefit that we haven't been able to enjoy for a very long time. If only he could do something about the smoke from the forest fires. I'm sure TruGreen could do a better job of forest management than the government is doing.

My lawn looks great even with the current hard climate times in Nebraska. They've always been on time as scheduled per the text I receive in advance. I can't remember the last time they had to reschedule other than for weather. The guys are always nice and friendly when we're home to talk with them. I have to admit I did shop around a few years back when I wasn't getting the service that I've grown accustomed to and found the value for the money spent is excellent with TruGreen. I have recommended TruGreen to all of my neighbors and a lot of my friends and business associates.

The field specialist did good job and solve my problem. May be due to the rain, I saw a lot flying bug hovering over my lawn during the night time and many nut grass and spurge pop up around one side of yard.

I have used TruGreen for several years now, and have found them to be very caring about the quality of their work. Of course there have been problems along the way, but they have been very helpful about getting them corrected.. I have found that if you can be home when they arrive for the application, they are very considerate, listen to your request, and work with you to get it taken care of.. They truly do want you to have a good experience. They understand they need you as much as you need them...

I was charged close to $500 for six months of service. My lawn looks basically the same as when they started. I called to ask about why I had so many mushrooms. Their response: "We don't do mushrooms." My neighbor has no lawn service. Their lawn looks better than mine. That is sad. We've had plenty of rain. I have an irrigation system. No excuse for my not having a rich, green lawn. The kicker was when another TruGreen agent left a flyer on my door. He checked off every box for needs. Basically, he said my lawn sucked. Now either he was telling the truth, and my $500 paid for nothing, or they say that to every homeowner hoping to gin up sales. Either way, a poor way to run a company.

The fact that the specialist tries to speak to me if I am at home is a great feature. Doug ** is very knowledgeable and has explained what he is treating and how the lawn is doing. He also answers any specific questions I might have about any apparent problems.

TruGreen guarantees that grass will grow but does not deliver this at all. No grass grew in my dead spots, nor did TruGreen even seem concerned with as to why and did not customize a program for such dead spots. They only rush through the appointments, applying the very same treatment on all lawns regardless of individual needs. No one at TruGreen asked to speak with me about my poor experience, which I clearly stated to the customer service representatives several times when I called to complain and ultimately cancel the service, nor did anyone at TruGreen come to my home and evaluate the failure of the business to deliver on the promise to grow grass. TruGreen guarantees grass will grow but does not back this guarantee up with action, or even with interest, when grass does not grow as guaranteed.

I have had TruGreen 2 years. The first year was fabulous and this year is awful. My grass is half dead and full of grubs which they sprayed for. The skunks have made holes everywhere. I called and was told that they spray so the grubs will not eat the grass. Not for the skunks who eat the grubs. I was upset with this answer. I terminated the service. Now I have dead grass full of weeds (which they said they sprayed for too) and they will not answer my call. I will add pictures and this is after 2 years of service.

First of all signed up with a month in advance. Even called a couple of days in advance telling them it must be done on the Friday. I was going to be home and lawn would be prepared for aeration, overseeding, and revive. Didn't come on Friday even after I was told the GM was going to have it done on Friday after coming from Pueblo. They didn't come on Saturday.

This service made my grass look new again! It seemed to stay nice and green all summer long even with the dry weather we had. My specialist (Jordan) was great! Always with a smile and ready to answer any and all questions I had. I always received notice when my application was to be done and Jordan is always there when expected. I enjoyed seeing my yard green and healthy looking all summer long and the value of this was a bargain! This was my first year of having my yard handled by experts and the early savings deal made it even better!

I have multiple services with TruGreen. This includes Mosquito protection, shrubs and trees and lawn protection. They have made my lawn healthy and made it one that is enviable by the neighbors. The Mosquito protection has worked amazingly. The shrubs and trees have escaped destruction based on their application of product to them over the past 2 years. This is our 2nd full year with TruGreen and could not be happier with the results. I would recommend them to anyone especially those getting older (like me) and have better things to do than worry about a healthy yard. TruGreen does that for me.

Several years of treatments are paying off. Rep is always friendly and conscientious and open to questions and concerns. We're trying to get the house and yard ready for resale in 2023, and TruGreen is a big part of this effort.

I have had TruGreen take of my lawn for over five years and I am very pleased with the looks and the texture when I walk bare foot. I have had comments from people passing by saying how beautiful and green it is. I say to them, "It's TruGreen's magic hands."

Great job on the aeration. Great coverage and care. Very pleased with the results and looking forward to next spring green up. We are prepared for winter and spring. Looking forward to the best lawn in the neighborhood next year as well. We have underground irrigation is assisting the TruGreen process. And the results so far have been very good.

TruGreen's reps have always been helpful and professional. They listen when I call about an issue and are very responsive to my particular needs. Our lawn looks great and is greener than both of our neighbors' yards! I would recommend them for your lawn and tree care.

I am very unhappy with TruGreen service. I started the service last year because the lawn needed help. The TruGreen person came out and said, "Oh yes. You have a grub problem but since it is fall we need to wait till spring." Well spring came and treatments of the lawn started. The lawn got worse. I called and said, "What about the grub issue." "Oh we did not treat for that. We will send someone out to treat the lawn for grubs now." The person came and told the wife, "Yes you need to use grub X." He treated only the bald area and left. The wife got the idea it was up to us. It was obvious there was an issue just looking at the lawn. I think the person who comes out for normal service is like a robot and does the bare minimum unless you say something.

Since TruGreen has switched over from Scott's, my lawn has been slowly deteriorating into a below average color of green with 4 different types of weeds growing all over. I've had an account for over 7 years. I even took pictures from 4-5 years ago when my grass looked like a golf course compared to now. Submitted the before and after pictures and no one calls, no one emails, service man in the truck says "Sorry I missed you" on the form after spraying but I was home watching the entire time as he was avoiding communication, didn't knock. I just cancelled my account and someone finally called... Too late. Do it yourself.

I receive a lot of compliments on the appearance of my lawn. The young man (specialist) does a good job in regards to the lawn's needs. He is very friendly and professional and answers my questions when needed. I would recommend this service to my friends.

I appreciate the call ahead contact and the specialist contacting me when he comes. I have a small lawn and care for the area of my lawn and the neighbor’s front lawn between our driveways. There was a miscommunication and these areas did not get the early application. Once I discovered this I discussed it with the specialist and he is now doing it. There is an obvious difference in the areas. It shows how helpful the treatment is in maintaining a nice lawn.

My rep for TruGreen always does a good job for me. My latest rep greeted me personally with polite, friendly and knowledgeable service. I thank him and I believe that I have a good value in TruGreen service and products...

The TruGreen technician was efficient and professional. She treated the yard and then told me that she noticed several areas of "Dallas grass". She treated those areas to get rid of the weeds. She was friendly and I appreciated the extra time she took to address the weed issues.

The associates have done a great job over the last 2+ years. They always knock to tell us why they are here and follow up with an explanation of any issues if there are any. Good customer service training. A year ago they had a specialist come out to look at one of my plants. Impressive that they did that.

I was pleased with the guys that actually performed the service, appreciate the little sign they put in the lawn, and especially the slip that they leave to give all the specifics and recommendations.

Quality and appearance of our lawn has steadily improved each year with TruGreen. Throughout this summer, our lawn stayed thick, healthy and green compared to those of our neighbors (who didn't use TruGreen) in spite of the long stretches of hot, rainless weather. Use of Flea & Tick Control Service has been effective in protecting our cat from parasites, and Tree & Shrub Care (new this year) appears to have cut into insect damage. Services are performed on schedule and are worth every penny.

I appreciate the knock on the door alerting me to my TruGreen specialist because I can then tell him of my concerns. I usually miss when the person leaves. It's very easy to schedule/reschedule service with my local TruGreen. The billing department person I spoke to once was very friendly and easy to understand. My questions were answered and I was very satisfied.

We are new home owners and didn't know a lot about the upkeep of a lawn. We kept getting fliers and I decided to give TruGreen a try. That was the biggest mistake I could have ever made. We had your service for a couple of months before canceling. We had pretty green grass. After you guys finished, it was burned in some spots and dead in others. I noticed around one of our trees, the grass was dying. I asked the tech what he thought was going on there and he said whoever treated that area used too much of the chemical and sprayed it too close. There is also a white substance that is still present on the areas that are now dead, I just hope the dying grass comes back next year. At the end of the day, we trusted your company with the care of our lawn and we were sorely disappointed.

I believe the lawn specialist was Matt. I had a nice conversation with him and he answered several questions that I had and even walked my yard with me so that I could show him some trouble spots. He assured me that the herbicide that was applied would eradicate the nuisance clover. He was very professional and helped me assess whether or not I truly needed aeration this year. He was professional and cordial. I look forward to seeing him again in the future.

Our yard has never looked better and we are so happy not to have to make the applications ourselves anymore. Your team members are professional and polite. Every service is documented and followed up with an email letting us know that someone has been here even if we are not at home at the time of application.

I tried for 3 months to get my yard measured as I only wanted the front yard serviced. They insisted they measured by using a satellite and my bill would be based on same. I spoke with them several times and said only my front lawn would be treated and that cost was excessive for approx 500 sf in the front and I did not give permission to charge based on satellite footage. My yard still looked bad and they never sent anyone to measure. Each man that served has a different course of action including trimming my 100 year oaks in the middle of summer heat. Can you say Oak Decline? Stopped the service and disputed charges on my card!!!! :(

My lawn has benefited by the service. I have also had the tree and shrub service this year. I have been home and have been able to observe some of the treatments. I don't like seeing the tech on a cellphone while applying the applications. It makes me feel the application is secondary.

Titus always does a great job on our lawn care. Our lawn looks great due to the excellent care of Titus and TruGreen. We are very happy with the service we have received. We would highly recommend TruGreen for lawn service.

Mr. ** did a fine job for us. He is our regular specialist and we would like him to continue treating our lawn. Thank you. The lawn looks great. He takes the time to speak with us. And always notifies us that he is here. I hope Clifford gets to see this review.

I have been a customer of TrueGreen for over ten years but for the last 2 years I don't know what happen. But after their fertilized my grass I started to see several burned spot on at least 25% of my grass. Try to contact them several time but still cannot get the problem resolve and accurate answer for why it happen. Will terminate the contract with them next year.

Dramatic improvement in our lawn after 5 treatments. Even the mailman noticed. You eliminated the wild violet problem which had plagued the lawn for 15 years. Tried numerous applications of Weed B Gon with results so crappy I finally decided it was time to call a pro. We called you guys. You have done what you said you would. We couldn't be happier with our new thicker lush lawn.

We are very pleased with the results with TruGreen. The lawn was in such bad condition, even the weeds were thin and struggling. Month by month, after the first weed die-off, the area gets greener and greener. The bare spots are filling in and the grass looks lush and healthy. Even the areas I assessed as hopeless begin to show life and promise. Our specialist is the best! He is polite, informative, thorough, on time, and he is great with the dogs. We have recommended TruGreen to family and friends as money well spent on home beautification. Thank you.

I hired this company for my newly installed lawn. They applied some chemical which killed my entire grass. They don't have any idea what they are doing. Never kept their word. The biggest mistake I have done is, I thought these guys are lawn experts while they know nothing.

The appearance of the lawn was good in early spring but developed a problem with some weeds, dandelions, small vinyl weed that spread quickly. The technician treated the yard a couple of times before these issues were under control. The technician was always very polite. Scheduling was done by TruGreen's office and I would receive notification one day before treatments. Cost was comparable to most other service companies.

I hesitated to try out TruGreen services due to the cost. However, our lawn appearance was greatly improved, even with doing only the minimum service. The applications were done timely even considering the rainy weather. We will definitely sign up again for next year.

We have been with TruGreen for over twenty years. They are the best lawn care you can get. Can always count on them if there is a problem with the lawn or shrubs. We had a fungi on one of our bushes and they came out and treated it right away. Saved it!! Excellent company to do business with.

Always do what you have said. Always have great looking Landscaping at a reasonable price. Always let us know they are coming and a phone call ahead of time. Have used service for the last ten years. Personnel always keep us up to date on what is being done and recommendations on different services.

I like it when they call a couple of days ahead of time. I had my second application for mosquitos and believe it or not, it works. I do not know how but it does work. My lawn is in awesome shape and the little white birds that eat the bugs in my neighbors' lawns always seem to skip my house. I also have been a Terminix customer for many years.

Specialist was very professional... Explained the treatment and anticipated results. Discussed any visible problems with the lawn, and recommendations for fixing. Also, based on Vole tracks, we discussed measures to eliminate the pests, and their destruction of the lawn.

My lawn looks great. I feel comfortable that even though I am usually not at home when the tech. comes and treats my lawn he is treating it properly and thoroughly. I can see the results. He always leaves a ticket showing the time of the treatment and what was done.

Working with TruGreen there were no hassles only a beautiful lawn. They called to let me know when they would be arriving and left notes letting me know what they had done that day. I was welcome to call whenever I had a question. The customer service personnel were very friendly and accommodating.

I had been paying for weed control for about 5 months and everything was great. Just purchased grass seed and an irrigator about 2 weeks ago and was planning on doing some work to my lawn and I come home and they had done both without letting me know their plans and charged me 3x the amount that they typically do for service I never asked for. Need to get my money back for sure.

Come look at my lawn and you will see why I recommend TRUGREEN to my friends. Sometimes I am home when the lawn is treated and sometimes not. When at home the specialist rings the door bell and asked if I am having any problems he should be addressing and then takes care of that issue.

TruGreen treated our trees and shrubs ---- pointed out a number of our concerns. The technician pointed out diseases in a number of our trees and plants --- hopefully continued treatment will help our landscape improve. The technician was very thorough in his report and my wife and I appreciate the analysis. We have both the lawn service and the tree and shrub service --- very satisfied. Thank You.

I've been with TruGreen for 6 years which is when I purchased my first new home. I then noticed unwanted weeds which kept appearing. They came out. I noticed right away the difference (no weeds). If I need them back they came without hesitation and this is what I tell other friends who are looking for someone to keep the weeds out of their yard. In fact, I told my brother in Houston, Texas who has always been dead set in doing his own thing until he took ill and he couldn't pull the weeds out or didn't want to buy the weed killer. He took advantage of their sell promotion offer and got hooked (2nd years now). I just spoke with him the other day and he mentioned how beautiful his yards was and that it was contributed to the great job TruGreen was doing.

The first year showed me some promise. I thought a 2nd year would help improve my yard even more. Instead my yard has returned to the weedy, dead spots that I had prior to TruGreen working on my lawn. Treatments are being done on the same day as heavy rains are forecasted, just like yesterday. They put out stuff to kill weeds and put in the notes "do not irrigate within 24 hours"... but never mind that it was drizzling most of the day and heavy rains in the afternoon/evening, all of which was in the forecast.