TruGreen Lawn Care Reviews
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About TruGreen Lawn Care
TruGreen aims to give you a lawn you'll love. From turf to trees and shrubs, we have assembled a collection of scientists and local specialists who develop and tailor exactly the solution your lawn needs. We offer tailored science-based solutions to provide superior lawn results to give your lawn exactly what it needs at key points throughout the year. We back it all with our TruGreen Healthy Lawn Guarantee.
Visit www.trugreen.com- Pest control services
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- Won’t fit every budget
TruGreen Lawn Care Reviews
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Reviewed June 8, 2018
We reached out to TruGreen for Lawn care to our new home. We mentioned to them that our Lawn was not maintained in last 1 year. Due to which, we started seeing weeds, etc. We requested them to schedule the first service at the earliest. Their marketing department gave us a timeline that our first service will happen on May 24th. But, it didn't happen. We reached out to them and scheduled it for May 31st. At the end of the day, they sent notification in the app that "specialist was unable to perform your service today".
They rescheduled for 3rd time on 06/07 (today). Service duration was between 8 am and noon. I reached out to their customer care at 1 pm saying that they didn't turn up today as well. The CC gave standard answer that technicians work till 7:30 pm. They will come before EOD, today. At the end of the day, I got same message that a "specialist was unable to perform your service today". Till now, I haven't received a single courtesy call from them for any of the 3 cancellation. Now, I have decided to either do it on my own or reach out to some small service provider who knows to respect their commitment.
Hello Suresh. We apologize that your service was not completed within the timeframe you expected, and we are very disappointed to learn that you were not provided with the standard of service that has made us a 40-year industry leader. We would like the opportunity to resolve this matter as quickly and effectively as possible. Please message us directly. We look forward to assisting you, and we are very sorry for any inconvenience.
Reviewed June 8, 2018
2nd year I've been using TruGreen. The first year went by fast. The weeds are gone and the grass is getting better every month. Without the weeds it is also easier to mow. Customer service on the phone is great and so are the specialist they send out.
Thanks so much for your review! If you need anything, please give us a call!
Reviewed June 8, 2018
We have had 2 treatments so far and in the back lawn we have a patch of weeds (clover) that has grown bigger. I contacted Ron on Saturday 6/2 with a picture. He is looking at sending someone to re-service. The front lawn looks great. It's just back lawn that looks like they miss treating area on the first 2 visits this year. Hope this gets fixed asap.
Michael, we are sorry to see that you have weed concerns. Multiple services are required for the best results, and we do see that your free reservice was completed on 06/19 and the next regular visit is 07/06
Reviewed June 8, 2018
My lawn still needs greening and thickening. You are excellent at communicating, but if I compare my lawn to my neighbors, it is thinner and browner. Your prices are higher than Dean's, so my expectations are higher. So far my lawn looks the same.
Bob we are sorry to see that you have had less than satisfactory results. We have added a special note to your next 7/9 visit regarding your concerns.
Reviewed June 8, 2018
We still have a few but the numbers are significantly reduced. The animals are not bringing in ticks on themselves, which is wonderful. Looking forward to the next treatment so we can catch the stragglers. Your service makes living in the woods a pleasant experience.
Maureen we are proud to be able to help make living in the woods a more pleasant experience. We see that we just completed another tick control today. Please keep in mind that your program includes free and unlimited re services should you need reinforcements prior to your next visit.
Reviewed June 8, 2018
I have a love affair with my lawn, my wife's argues sometimes that she is my second wife! All kidding aside, our second daughter was born last fall, I have additional family commitments now on my plate, and my work load has increased. This spring I was not able to keep up with it as I wanted, as I expect it to be the nicest on the block, if not the subdivision. I had priced out competitors in the past, and they wanted three times what I was spending for my materials.
I received a few mailings from TruGreen this spring, and finally called and was shocked they could do the applications the way I did (6 feeds plus 1 lime) for less than I was paying for off the shelf products. Their iron content is better (better green up) than any consumer product. I am amazed at how it looks, I save time, and I'm not spot treating weeds after every mow.
I was off the day of my first treatment, and my Tech Caleb was able to meet with me and explain the ratios of material, complimented the lawn, and showed what the material he was going to use was going to improve it. He was right! He showed the pride in my lawn that I do, and he has great pride in the work he does for your company. I am a do it yourselfer, but as life demands change, this is one thing I am glad I handed to the professionals. Thanks for the fantastic job so far!
Jerry we are ecstatic that you feel we have done a fantastic job thus far! Thank you for choosing TruGreen!
Reviewed June 8, 2018
TruGreen was so easy to work with — from getting us a quote and sign up. They have the best deal plus they guarantee mosquito-free so we can enjoy our pool and backyard for the entire summer! We highly recommend them. Thank you!!
Thank you for your review Kristine!
Reviewed June 8, 2018
I have used TruGreen for the last two years or so and have seen a dramatic change in the fullness and deeper color of the grass. Also the weeds are under control. My inspection after the last treatment on May 21 indicates just a small area of creeping charlie that still remains. My neighbor to the west also uses TruGreen and as a result the only close source of new weeds is from my east neighbor which I have labeled as a nursery for Creeping Charlie and Dandelions. Thus the "Beat Continues" to keep weeds out of this yard! I am confident that TruGreen can do the job!
David thank you taking the time to review your services. Should the creeping charlie pose to be an ongoing concern please let us know so that we may schedule a free reservice for you.
Reviewed June 8, 2018
The representatives who come to treat my yard are always courteous and personable. Their efforts to rid my yard of weeds are above average in results. Overall I have been pleased with the results. I also have the tree and shrub plan and have had no problems with it. The mosquito spraying works for about two weeks and then I need to call back to have it sprayed again.
Great to see that you have had a good experience with your reps, and weeds, tree/shrubs. Regarding your mosquito applications we have added a note to your specialist outlining your mosquito result concerns.
Reviewed June 8, 2018
Woody ** is my salesman and I go to him for any issues. He is always glad to hear from me. I forget the name of the fellow who does the actual service but he is a very polite young man. I enjoy doing business with nice people.
We are so excited to hear that you are enjoying your services and the results of your lawn Norman. It is wonderful that you have a great partnership going with Woody and that you are receiving that same customer service experience with your technician as well. We hope to continue to bring you the satisfaction that you have become accustomed to receiving. If you have any questions or concerns please let us know.
Reviewed June 8, 2018
I am pleased with the service provided. The men who provide the service are always knowledgeable about the service and are always helpful with tips to prevent issues with the lawn. However I do feel that the sales side, could be a bit clearer as to the service that is actually included in the package (I prepaid). They could for example let the homeowner know that the areas covered with mulch/pine straw are not treated for weeds (included in the regular yard service). That would be helpful and more transparent to new home owners. Otherwise, I am pleased and have recommended TruGreen to friends.
Vivian we truly appreciate your feedback and apologize if everything was not explained in a satisfactory manner.
Reviewed June 8, 2018
Thank you so much for saving my lawn... It’s green and weed-free. I did not think I will get that result from the first application... by your great customer service and by the great technician and his recommendation. I just know proud of my front yards and I could move to the next project. Thank you again.
Adham it is quite pleasing to see that you had such instantaneous results and to know that we have helped to bring you pride.
Reviewed June 8, 2018
Yellow strips of grass all the way around my house... Something "spilled" on grass while going from tree to bushes etc. Have spoken to you about it. Very disappointed when I had come home and seen that... Strips about a foot and 1/2 wide in spots definitely impairs the look of my lawn.
Hi Joan. Thank you for taking the time to share with us your dissatisfaction with your recent service. We work very hard to deliver the best possible services to you and all of our customers, and we are very disappointed to learn that your lawn has yellow stripes around your house. We would like to resolve your concerns, and we ask that you message us privately so we may assist you.
Reviewed June 8, 2018
I like that they call before they do your lawn. They also give you a detailed report on what service they did and what your lawn needs. They always try to see if you are at home so we can talk about the service.
We thank you for providing your feedback surrounding your TruGreen experience Michael.
Reviewed June 8, 2018
My grass has never looked so healthy! My girls love being outside without shoes on!! The grass is full. Furthermore, I love going outside and not getting a million bites by the mosquitoes! The spray lasts a little over 3 weeks then you need to schedule a visit before they are due to come again. That’s the only downfall. My family and I are outside as much as we can be.
Tammy we appreciate your feedback and am glad to see that we have been able to help you to live life outside. Regarding your concerns that the treatment has a shorter window of efficacy, please feel free to reach out to us 2 weeks into the treatment so that we can come out and re-apply at no additional charge.
Reviewed June 8, 2018
This is my first year using TruGreen. TruGreen seems very concerned about making sure its customers are satisfied and pleased with "ALL" aspects of their Lawn care service. Thus far, I am very pleased to be entrusting my lawn care service to TruGreen.
Welcome aboard David! We are happy to see that you are pleased and thank you for choosing TruGreen
Reviewed June 7, 2018
I have been very pleased with TruGreen's job on my yard. They have been very respectful and answered every question I have had. The fertilizer they use is magnificent and they are very accurate with their sprays. Within a week I have seen reduction weeds in my lawn. Would highly recommend this service to anybody.
Wow we are happy to see that in just a week the weeds have reduced. Thank you for sharing Thomas!
Reviewed June 7, 2018
My lawn was in tough shape and I tried fixing it myself numerous times. I just couldn’t get it to work. I then hired TruGreen and within 1 season my lawn was making big improvements. By year 2, my neighbors all commented on how great my lawn looks and asked what I was doing different. I simply said, “I hired TruGreen!” Their technician are very knowledgeable and informative and they are always on time. Their customer service reps are very easy to deal with and very pleasant and knowledgeable as well. I highly recommend TruGreen to anybody who wants their lawn to look amazing. I feel that their prices are excellent and well worth it. Thank you TruGreen. You have made a world of difference to my lawn and I really appreciate it.
Chuck we truly appreciate your review and that you allowed us the opportunity to revive your property! Thank you for choosing TruGreen
Reviewed June 7, 2018
I decided to try TruGreen because my friend in Dallas said her yard is better with TG. Mine has improved, is very green, and getting thicker by the week. I have some bare spots in my St. Augustine grass but that is getting better as well. I like the fact that they will fertilize as necessary throughout the growing season and early fall. I also have the mosquito service. I had this service with Orkin but decided to switch to TG since they did my yard in general. It does help and I've been able to sit outside without being bitten. Last week after mowing, edging, trimming, and blowing, my yard was PRISTINE! It was BEAUTIFUL!!!
GREAT REVIEW Linda! You have let us know that we have successfully accomplished many of our goals to serve you!
Reviewed June 7, 2018
Upon reaching 14 days after my first application, fertilizer and weed control, chickweed and clover was still evident in some areas of my lawn. I sent an email explaining this situation and received a reply the following day that stated the tech would come back and apply a free broad weed application which was performed within the following 5 days. I’m very happy about choosing TruGreen and can see a positive improvement in my lawn.
We too are happy that you have chosen TruGreen and thank you for sharing Joseph
Reviewed June 7, 2018
Agent came three weeks after I reported seeing ants. I took care of the job myself. When he came out the ants were gone. The agent was polite and cordial but his visit was not needed. I did receive a call apologizing.
Gregory thank you for your feedback. It will help to ensure that we are providing timely follow-up visits.
Reviewed June 7, 2018
Robert was great, Both he and the other technician were courteous and helpful with their explanation of what they were doing. He wanted to know if there were any particular concerns that we may have had and made certain that we understood what he was doing to alleviate those concerns.
We are truly pleased to know that he was courteous and helpful. If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page.
Reviewed June 7, 2018
David ** was professional and very polite. I had the chance to meet him while he was treating the lawn. He even took a few minutes to give me advice on how to tackle some small issues. He and Milton ** are great examples of why I keep using TruGreen for all of my lawn, trees and bug treatments.
it is always a pleasure to report to their management team such a delightful acknowledgement.
Reviewed June 7, 2018
I've been a new homeowner for a year now. When I had my grass put in, there were weeds everywhere and I could not keep it in control. TruGreen helped my problem tremendously and now a year later my grass is weed free.
Mark we are so thankful that you partnered with us and allowed us to help tremendously with your weed concerns.
Reviewed June 7, 2018
TruGreen is another set of eyes on my yard. They help me schedule my routine yard treatments and provide me with tips that I may have overlooked. They help maintain other yards in the neighborhood and you can really tell which ones they are.
James thank we thank you for sharing your TruGreen experience!
Reviewed June 7, 2018
Friendly and professional team was able to explain the lawn care essentials. I feel confident my lawn is on its way to being thick and green. Can't wait for the best lawn on the block. I would recommend to friends and family.
Thank you for joining the TruGreen team Aaron. We look forward to a great year together!
Reviewed June 7, 2018
Our rep takes his job seriously and does a good job. For Corporate, why do you send your reps out asking if we want our mtc done in inclement weather? Most of the time, the rep agrees when I decline the service due to inclement weather.
Hello Doris, we appreciate your feedback and thank you for acknowledging the positive experience that you representatives have provided.
Reviewed June 7, 2018
I am a first time customer of TruGreen. Our grass has brown spots and contained a lot of weeds. A rep came to our house and left a door tag w/ special offers. I called, set up an account and the first treatment service was tremendous. I see an immediate improvement in our lawn. TruGreen made a believer out of me!
NaKesha welcome to the TruGreen family and we are so happy to see that we have been able to provide immediate improvement!
Reviewed June 7, 2018
Always on time, courteous and professional. I can count on them to do their job correctly. And they always offer that if it isn't done right just call and they will redo. I would recommend them to anyone with certainty.
Robert we love to see your confidence in our ability to provide others with the same experience that you have had! Thank you for sharing.
Reviewed June 7, 2018
I recommend TruGreen to every home owner I know. Your lawn care is top notch and the mosquitoes treatment has been a life changer for me and my family. I will be a lifetime customer with TruGreen and I am also very appreciative of the professionals that do the job that they do. I am a police officer in New York City so it is a treat for me to come home and be greeted by a professional lawn care expert when the time comes for my applications. Thank you for what you do and keep up the great work.
Joseph, first and foremost thank you for your service to our great city of New York. We are touched to see that we have provided you with the services that you deserve and thank you for partnering with us!
Reviewed June 7, 2018
I am very happy with the service and the technician that we have. He listens to the problem and solve them. He’s always prompt. We used the TruGreen for quite a few years and we will always recommend them.
Thank you for your recommendations, partnership, and review Roman!
Reviewed June 7, 2018
The technicians that came out to my house were very informative and their health and did a great job. I would definitely recommend your service to a friend. I can't wait for the treatments to be complete so my lawn can be the way I expect it to be and I'm starting to see the results of the process they've already done.
to know that you are already seeing results. If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page after your visitss.
Reviewed June 7, 2018
Good services whenever I get an application. If I have a problem, the company always comes out to give me another application for whatever the situation. When I call the office in Rocky Hill, everyone is very accommodating. The person that puts down the applications, whether lawn or shrub are very knowledgeable and courteous.
We appreciate your review Larry. Thank you for choosing TruGreen.
Reviewed June 7, 2018
We have been TruGreen customers for over 20 years and we've never had a bad experience. In fact, TruGreen service has always been GREAT! The lawn care professionals always show up on time and they do whatever is needed to keep our lawn looking great. Last year we had an issue with grub worms. I contacted TruGreen and they sent a service technician out to treat the problem. Issue resolved, and they never sent me an invoice! Great job TruGreen. We appreciate it!
Doug it is great to see that we were able to quickly address your grub concerns at no additional charge. We appreciate your choice to partner with us!
Reviewed June 7, 2018
I had lots of weeds and grass wasn’t growing as much so I called TruGreen and they came out the following week and took care of the weeds and feed the grass. After a few days I could tell a difference in my lawn. I am very satisfied and I have referred TruGreen to my neighbor.
Thank you Tammy for allowing us the opportunity to relieve your lawn of weeds and stimulate growth. We appreciate your referral as well.
Reviewed June 7, 2018
The mosquitos are bad this year with the heavy rains. Your spraying has helped. Hopefully they will spray several times this summer due to the heavy rains. The yard service has been great so far this year. Keep the good work up.
Hello Greg, it looks like your program is 4 mosquito services per year, and 2 have been completed thus far. Please let us know if you require additional assistance managing the mosquitoes.
Reviewed June 7, 2018
I am very happy with my service so far. I downloaded the TruGreen app and was given the day and approximate time for service. Lawn is looking great with no dandelions. I can’t believe the difference after only one application. I would highly recommend TruGreen to everyone!
Thank you for both your review and willingness to recommend our services Jeff!
Reviewed June 7, 2018
We’ve only had one service so far, however everything has already exceeded my expectations. The lawn tech who came out was here one time as expected and so very pleasant. He took the extra time to explain everything to me, give me recommendations for how to help our lawn, and made sure I was aware that if I needed extra treatments all I had to do was call. Even my experience when signing up with TruGreen was amazing. The gentleman who we signed up with was so friendly, took the time to get to know us on a personal level and have even called to check on us. We definitely would recommend the services to everyone base on our experience. Customer service is sadly a lost art, however TruGreen is proving there are still companies out there who truly care about their clients.
Hello Mallory, We thank you for taking the time to review your services and are so pleased to know that the services have exceeded your expectations and that the customer service has been splendid!
Reviewed June 7, 2018
Mosquito Control - Tried this last year and saw significant improvement in ability to enjoy our backyard. So, here we are in 2018, had a family birthday cookout this week and no mosquitoes. We are ready to enjoy the great outdoors again this year!
Stephen we are proud to partner with you to help you and your family enjoy the outdoors again! Thank you
Reviewed June 7, 2018
My lawn looks the best on the street. Some residents have TruGreen but mine still looks best. My lawn is green and weedless. The person who applies the application is thorough. I watched him. I like that I receive a review in my door. Thanks!
Thank you for your review and acknowledgement Booker!
Reviewed June 7, 2018
In years past, mosquitos have been a big nuisance in our yard and prevented us from enjoying our outdoor activities. Since our first treatment from TruGreen, we have been mosquitos free. I'm amazed we haven't seen one. We could not be more pleased.
Wow David, what a phenomenal review, knowing that in just one application you had such positive results!
Reviewed June 7, 2018
I’ve been a TruGreen customer for more than 30 years. Unfortunately I had made the decision to change providers last year only to find that the services were inferior to quality, service and attention to detail TruGreen remains committed to. My lawn is weed free, greener and thicker because of TruGreen's careful use of lawn care products. I will remain a loyal TruGreen customer now and in the future.
Brook we are ecstatic to have you back and elated by your review. Thank you!
Reviewed June 7, 2018
This is our first year with TruGreen. We already notice a huge difference in our yard weeds are disappearing, grass is greener and fuller and we are mosquito free with the help of TruGreen. Recommend any and all services to anyone.
Thank you for your feedback Todd! It's our pleasure!
Reviewed June 7, 2018
Thank you for you helping me control the mosquitoes in my yard, my tech Angel was very thorough and detailed in his service. He went thru all the nooks and crannies of my house to search and protect my family from mosquitoes.
Thank you for sharing Edgar!
Reviewed June 7, 2018
To be honest I was very unhappy with my lawn when TruGreen first started treatment. My lawn was full of weeds. After frequent treatment it looks great now. I never knew how many weeds I had in my yard. Lawn is now free of weeds!!
We are pleased to know that through our partnership that the lawn is now weed free!
Reviewed June 7, 2018
Tristan was very knowledgeable and explained the four different types of weeds that we need to get under control. He explained how often and how much we should water and what to watch for as the weeds begin to die.
We are truly pleased to know that he was able to keep you informed and review your property Sean.
Reviewed June 7, 2018
Workers are pleasant and get the job done quickly. If I notice something not to my liking, I call TruGreen and they come back out and make it right. Call before coming out and leave a notice after they've been here.
Thank you for your review Bonnie!
Reviewed June 7, 2018
TruGreen has definitely improved the health of my lawn. I recommend TruGreen without reservation. Keenan ** has been doing a great job in taking care of my lawn. I trust that my lawn will again continue to look great.
John it is great to see that the health of your lawn is continually improving and that Keenan has done a great job of taking care of your lawn!
Reviewed June 7, 2018
TruGreen has treated my yard properly and has even come to re-treat problem weeds for free. Customer service has been prompt and attentive, and the technician is quick and efficient. I am complimented on the condition of my grass since I and TruGreen have been working on it.
Mike thank you for partnering with us for your lawn care needs.We are happy to see that both the customer service and results have been satisfactory.
Reviewed June 7, 2018
We have currently moved to a brand new house. Went ahead and contacted TruGreen. Their representative was very helpful and got everything started. First treatment was just done and so far so good. I am happy just waiting on the fall to have aerated and plugged.
Mark we appreciate the time that you have taken to review your experience thus far. Welcome to TruGreen!
Reviewed June 7, 2018
Dennis ** was very friendly and walked me through the complete service. He explained what he was treating my lawn for and what subsequent services would involve. The dandelions were dead the next day as promised and the lawn looks great! I am very happy with TruGreen and the professional and personal lawn services they provide.
Sensational! Thank you for sharing Shannon!
Reviewed June 7, 2018
We have had three services with TruGreen this year and have had amazing results with each (Aeration, mosquitoes and lawn care). The most impressive service so far has been the mosquito elimination from our heavily treed yard. With just two treatments of lawn service we’ve seen a reduction in weeds so far and can’t wait to continue with the next five applications.
Lauren we love to see that we have had such marvelous results already
Reviewed June 7, 2018
TruGreen did an amazing job on our mosquito defense. We have barely noticed any bugs after previously seeing hundreds. Very happy! Will definitely be coming back every year! We are also very happy with our backyard having gone from completely dirt to almost all green.
Robert we are happy to see that you were satisfied with the results of our mosquito treatment. We see that your next application is tentatively scheduled for 07/10
Reviewed June 6, 2018
TruGreen offered a competitive price and provided good lawn treatment for weeds; HOWEVER, since purchasing the 8 applications I have received OVER 35 solicitation phone calls and multiple solicitation visits to my house. I have asked REPEATEDLY to be removed from their list but they continue to call and harass me trying to sell mosquito treatment... Ummm, I think I am capable of calling you and asking for it if I want it... there is no need to harass me with 3-4 calls EVERY WEEK. So my advice is to avoid using TruGreen AT ALL COSTS unless you enjoyed being harassed at your home and over the phone by people who clearly do not care about the customers!!!
Hi Matt. We take our responsibility to you very seriously, and we are greatly concerned about the experience you mentioned. In order to resolve this issue, we would like to speak with you directly. Please message us privately so we can assist you
Reviewed June 6, 2018
Dollar Spot Application - Michael ** diagnosed our problem and treated it immediately. Very pleased with prompt and efficient service. The other people at our local office, including Jason ** and Ms. **, were very responsive as well. Once again we're very pleased with our service.
James we are very pleased that Michael was able to diagnose and successfully treat your concerns. We also thank you for acknowledging your local associates as well.
Reviewed June 5, 2018
TruGreen treated my lawn in 2017. We did not want it in 2018. They called my home few weeks ago and wanted to schedule. I did not schedule. They treated my lawn last week without informing me. I called them to complain. They asked me if someone had called to schedule & I said no one called. She acknowledge nobody called me & in response offered to charge me half the price which I did not accept. I said, "You came without my permission & I don’t want to schedule again, & I will not pay." Today I found the surprise, they charged $100 on my credit card without my permission. What should I do? This is credit card fraud. Please help me.
Hi Mir. Thank you so much for your feedback. We would like to apologize for any inconvenience that you may have experienced from this misunderstanding, and we assure you that we are looking into your case more deeply, as well as reviewing our own operational protocols. Please message us directly. We are eager to resolve this issue as soon as possible.
Reviewed June 5, 2018
Our lawn rebounded nicely this spring. One comment our lawn specialist had was uneven watering spots in the lawn and he suggested adjusting the sprinklers, but we have a sprinkler servicing plan with TruGreen, so hopefully, the two departments are communicating one with another and will get this resolved. Thanks!
Hello Keith, thank you for your feedback. We wanted to check in and see if you watering/spots concerns have improved?
Reviewed June 4, 2018
My wife & I really appreciate the friendly, dedicated & professional Service Technicians that TruGreen sends to care for our residence. They take care of our lawn, trees & ornamental shrubs as though they were their own. We are so pleased every time we pull into our driveway. The dedication & professional care that our TruGreen Service Technicians put into our home is the main reason we stay with TruGreen. TruGreen is very responsive anytime we have any questions, or have any additional lawn care needs, or issues. I highly recommend TruGreen to family & friends when they compliment me on our lawn.
to know that you are satisfied with your service. Thank you for partnering with us John
Reviewed June 4, 2018
Still have creeping charlie vines in many areas of the yard. Continue to be there even with treatment. Recent service person is good but some previous service people have cut the treatment short and did not get the whole yard.
to feel as if your creeping charlie were not improving. TruGreen offers free and unlimited reservices in between
your regularly scheduled paid visits upon request, to address additional concerns (such as weeds). Please let us know if you would like for this to be scheduled for you.
Reviewed June 4, 2018
This is only the 2nd year we've had TruGreen and our yard needs some work. So we can't give 5 stars yet. But we can tell you that their service is very friendly, when they say they are coming out they show up. If we have an issue, they come back out and take care of it without issues or difficulties.
We thank you for providing your feedback surrounding your TruGreen experience Mark. Please keep in mind that we offer free and unlimited reservices in between your regularly scheduled paid visits upon request. Utilizing these service calls allows us the opportunity to treat your concerns more aggressively
Reviewed June 4, 2018
The gentleman (Abe) that performed the mosquito tx was professional, respectful, considerate to all my **. He phoned several times to let me know he was coming. I was not home, but Abe was patient until he was able to reach me so that the tx could get done--I have a dog so I wanted to make sure she was inside before Abe started the tx.
Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for Abe. We appreciate the effort that you have placed to recognize his customer service Cecelia
Reviewed June 4, 2018
Excellent service. Both lawn and trees. Would recommend to friends. The technicians are always prompt and thorough when providing full service. Always available and ready to answer any questions that I may have. Always give suggestions and very professional. Very knowledgeable.
We are truly pleased to know that he was able to keep you informed and review your property Steve
Reviewed June 4, 2018
This was my first experience with TruGreen. The serviceman was respectful, informative and polite. I'm looking forward to my next treatment. I was concerned about the creeping charlie and after a couple weeks now, that seems to be at bay.
Carol thank you for choosing TruGreen and entrusting your lawn to us. We are happy to see that the services have rendered satisfactory results
Reviewed June 4, 2018
TruGreen is a great value. They come out often to service the lawn starting as early as March. It is cheaper to have them treat the lawn than for me to purchase the necessary chemicals and my lawn has never looked greener.
Thank you for taking the time to provide a review of your service experience Linda
Reviewed June 3, 2018
My lawn has responded well with their treatments. It grew and filled in within a weeks time. The weeds disappeared within two weeks as well. The treatment was not evasive either. They were very thorough and hit all parts of the yard.
Wow Michael! We love seeing that the lawn began to show results so quickly!!! Thank you for taking the time to acknowledge the efficiency of our treatments!
Reviewed June 3, 2018
The biggest reason is if I don't like the results of an application I can call and they will re-apply the application within a week. Very responsive to my concerns. When talking to a Tech they answer my questions accordingly, if they don't have an answer they get me one.
Tom, we are happy to see that our free reservice policy has proven to be a beneficial asset for you!
Reviewed June 3, 2018
We have used these services for years and are very happy with the results. They are reliable, dependable and always friendly and available when we call customer service for question. Most importantly, we appreciate the improved appearance of our lawn.
Thank you Charles for acknowledging the character of the associates that you have interacted with. We are pleased to see that everyone is providing you with the experience that you deserve.
Reviewed June 3, 2018
Kevin was very attentive to my concerns and needs on my first treatment. He gave me good information on what I can do to help on my end and was very informative. I look forward to seeing improvements in my lawn!
Kimberley we are very pleased to know Kevin was attentive to your needs and provided valuable information. We look forward to a great year together!
Reviewed June 3, 2018
TruGreen does a great job at lawn care and pest control for me at a fair price. The employees that come to my home are considerate and polite and my yard looks great year after year. A great experience from a great company all around. Awesome, polite people, and timely service.
Chris we are delighted to see that you have had a great experience! Thank you for choosing TruGreen
Reviewed June 3, 2018
Mark was very thorough in upgrading my current lawn pest control program. He was also valuable in discussing my issues for resolution. Great job Mark! My lawn is improving this year over last year too! Also got answers to my horticulture services for both properties.
Thank you Debra for taking the opportunity to provide a review of your service experience with Mark. We are pleased to see that he has diligently aided in resolving your concerns. Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for Mark.
Reviewed June 2, 2018
I have been a TruGreen customer for over a year. I truly enjoyed the service, the professionalism and knowledge they share with you about your lawn. Now my lawn is one of the beautiful lawn of my neighborhood. I have had several neighbors approach me about the yard of the month. Great service...
George it is our pleasure to partner with you again this year. We are pleased to see that we have continued to meet your needs and provide a satisfactory experience.
Reviewed June 2, 2018
I am very pleased with my service from TruGreen. I have lawn care, tree and shrub care, and mosquito care. Each person that has come to my home from TruGreen has been neat and clean, pleasant, and knowledgeable.
Carole we are pleased with the review that you have provided about our specialists. Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for them at any time!
Reviewed June 2, 2018
Definitely seen a decrease in weeds with TruGreen. They even returned to spot spray a particular weed that was being stubborn. I really appreciate the phone calls to give you a heads up about when the next service is coming. Thank you.
Scot we truly appreciate the time that you have taken to recognize our efforts in reducing the weeds on the property and confirming the benefit of our automated Trudy call notifications.
Reviewed June 2, 2018
I call TruGreen because I had a landscaper doing my lawn, but the result weren't great. I've seen the TruGreen trucks around and decided to look them up on the web. They got back to me immediately. I have had one treatment so far but already see a difference. What I like most is they let you know what they will be doing and when they will be there. I also bought their yearly package to save some money.
Welcome to the TruGreen family Joseph! We are happy to see that you were able to take advantage of our pre-pay discount! If you have any questions or concerns please do not hesitate to reach out to us!
Reviewed June 1, 2018
We love our lawn this summer! No weeds no dandelions! We will definitely spend many summer days and nights enjoying our outdoor space! Our technicians have always been very friendly and professional and give us great advice on ways to improve our lawn.
Laura we are elated to see that through our partnership you are able to "live life outside"! Thank you for sharing!!!
Reviewed June 1, 2018
Very happy with TruGreen so far. Great customer communications such as prenotification prior to each service. Service is always timely. Provides the customer a detail report on each service performed. My lawn is looking nice and green. All the weeds and dandelion s appear to be under control.
Thank you for reviewing your service experience Benny!
Reviewed June 1, 2018
My grass has been cared for very well for over a decade by TRUGREEN. I recently added Tree and Shrub Care because mine looked like they were suffering from various diseases. After a year of care I can really see a difference and more life pop back into my trees and shrubs.
We are truly pleased to know that we were able to address your concerns and remedy them to your satisfaction. Thank you for partnering with us!
Reviewed June 1, 2018
Have a large yard with Emerald Zoiza grass (thin blade--golf green variety) which requires more urea type fertilizer (38-0-0) than other grasses since it is approx. 3" thick and grows from underneath the turf rather than crawling on the surface. Luckily the supervisor understood my needs and instructed the associate to apply a heavily dosage. Results look great!! Drive by ** and see for yourself! Also use TruGreen for my trees & shrubs with great results.
Thank you for reviewing your services. It is always a pleasure to report to the management team such a delightful acknowledgement. Thank you for partnering with us!
Reviewed June 1, 2018
We have had TruGreen for over 5 years. During that time they have consistently called before arriving and have always arrived and let us know they are on the premises to let us know what they are applying that day. We have requested extra services and they have responded promptly. Our neighbors have joined TruGreen because our lawn looks so good.
Thank you for taking the time to review your services. We are truly pleased to know that we were able to keep you informed and review your property. Thank you for your referrals and continued loyalty.
Reviewed June 1, 2018
Specialist quickly went about applying fertilizer, pre-emergent crabgrass control, and broad leaf week control. These lawn treatments make our yard look healthy and green! They are relatively inexpensive. We also get sprayed for unwanted bugs, which helps both inside and outside. I would recommend this service to others.
We thank you for taking the time to review your services and are so pleased to know that you are satisfied with your service. Not only do we maintain the health and vigor but we are here to assist in ensuring it is aesthetically pleasing for our customers. Thank you for your willingness to recommend our services.
Reviewed June 1, 2018
I have only been a customer for a short time, but WOW, the difference is undeniable! When I started about 5 months ago, I was starting to become overrun with clover. Two weeks after the first application, the clover starting dying, and after one month was completely gone. Now my grass is starting to get some “turf”, and is becoming a dark green. I can’t wait to see my lawn a year from now. I could not be happier. Thank you TruGreen!!
We are so happy to hear that you are satisfied with your service. We look forward to a great year together.
Reviewed June 1, 2018
The service has eliminated essentially all weeds from the yard. I just started a year of service this year, waiting to see the fescue grass thicken up over time. The grass is still a bit thin and brown in spots.
Thank you for reviewing your service. We will add a note for them to review the lawn for thin and brown spots on your next service.
Reviewed June 1, 2018
This spring our lawn looked terrible, last fall the crabgrass was out of control. After our first treatment this year we could tell a big difference in the lawn, the neighbors noticed it too. We just received our second treatment and are excited to see the results enhance even more. So far we are extremely happy with TruGreen. Thank you.
We are truly pleased to know that your results are improving. Thank you for reviewing your service.
Reviewed June 1, 2018
I have been a long term client and have had nothing short of a very high outcome from using TRUGREEN for a nice lawn and tick free outdoor space. I live in a very dense shaded mountain piece of ground but with TRUGREEN it has helped me have a lawn that really looks good and the issues with ticks have been almost completely eliminated. I am very pleased with them and their services!!
Timothy it is great to see that we have successfully controlled the tick issues and that you have maintained in partnership with us for so long. Thank you.
Reviewed June 1, 2018
You guys are good especially notifying me before and after about treatments. Also you do what you say when you say it and do not try to upgrade/charge me more. Your special pricing is great although I'm price sensitive and cannot do business at your 800 number rates. Let's keep up the good relationship.
Thank you for your feedback John
Reviewed June 1, 2018
TruGreen is doing a great job with weed control and the growth of my grass. My grass looks awesome. I'm impressed with their knowledge and abilities about lawn fertilization. The technician leaves a report that gives me feedback and recommendations.
Thank you for providing feedback about your service. We are truly pleased to know that your specialist is able to keep you informed and review your property.
Reviewed June 1, 2018
The staff at TruGreen is great. Very patient and very nice. The technicians that come out to do the work are pleasant and professional. My yard is a total disaster. They’ve only been out twice so far and I can see a bit of a difference already. As long as the drought doesn’t get too bad I’m hopeful it will be really nice for next summer. Like I said, the yard is a total disaster and will take some time to fix. So far, so good.
Thank you for reviewing your services. We are happy that the staff and technicians have been helpful in achieving improvement in your lawn. We look forward to a great year together.
Reviewed June 1, 2018
I have used the services of TruGreen on and off for many years, at several properties. I very much like the multiple applications of products throughout the year, with TruGreen making the adjustments for the seasons and my landscape needs. I also do not have to guess about the correct products, buy and store them.
to know that you are satisfied with your service. Thank you for partnering with us.
Reviewed June 1, 2018
I've had two of the seven service visits so far and very pleased with the results to date. Phillip is an excellent resource who takes the time to answer my questions and address my lawn needs. The lawn is responding exactly as Phillip promised. I look forward to a healthier looking lawn throughout the summer heat now.
Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for Philip. Thank you for sharing Tom
Reviewed June 1, 2018
We had a lot of weeds after the first application that weren't taken care of. When I called about it the staff apologized and made sure that a person came out and took care of it. Talked with Renee and Maria at different times and they were very pleasant and sensitive to my issue.
Margaret we are pleased to see that the service calls have helped to alleviate your weed concerns
Reviewed June 1, 2018
I like getting the automated call prior to service so I know the specialist is coming. I like getting a review of what was done and what they noticed regarding my grass, trees or shrubs. I like that when they are here they are not intrusive. They do their job quickly and are gone. (I do, however, have a very small yard). I have had TruGreen for several years now and was always pleased with the quality of my grass, trees and shrubs. Last year, however, I was not pleased. I continued to have weeds and the grass was not as green as typical. I am hoping this year I will see better quality results following application. If I so not and have 2 consecutive years of under par results, I will consider looking into another company. This is not something I care to do but I do want my yard looking nice for the money I am paying.
We are truly pleased to know that your specialist was able to keep you informed and review your property. TruGreen offers free and unlimited reservices in between your regularly scheduled paid visits upon request, to address additional concerns. If you are having concerns, please let us know.
Reviewed June 1, 2018
My lawn looks pretty good. Very few, if any, weeds. The tech always knocks first to let me know what he is laying down. Actually my lawn never looked better because of your service. The backyard still needs a lot of work; many weeds.
your regularly scheduled paid visits upon request, to address additional concerns (such as weeds). Let us know if you would like us to check if you are currently eligible for a reservice.
Reviewed June 1, 2018
It would seem the address for my residence was entered wrong in the system and they treated some of the surround yards but not mine. Once he arrived he was a very nice person and answered all of my questions. I am already seeing some of the weeds wilting.
We are happy to hear that the specialist was able to address your concerns. We certainly apologize that your experience did not start as expected, but we are glad that you have decided to partner with us.
Reviewed June 1, 2018
Very happy with the way my lawn is coming back. My TruGreen sprayer guy is doing a fine job. Can't wait to see it in 6 months. Elvis is out of town and his replacement was very knowledgeable about the lawn care business. He stopped to explain to me the problems going on in my grass.
Donald we are happy to see that your specialist was able to provide a fine service in Elvis' absence. Thank you for taking the opportunity to recognize him for his efforts
Reviewed June 1, 2018
You do a great job, because you have people who care about their job and how my yard looks. They call before they come to our home. They let me know if they see any problems with my yard and my trees and bushes.
Thank you for reviewing the specialists, it is always a pleasure to report to their management team such a delightful acknowledgement.
Reviewed June 1, 2018
We have used TruGreen for a few years now, and our lawn has never looked better! Whenever we have a question or a problem, we get prompt responses from the TruGreen Team! We are happy customers! We would recommend them to anyone, and we have!!
John thank for your review and your willingness to recommend our services to other as well.
Reviewed June 1, 2018
Our property looks great. Both of our neighbors on either side of us have signed up for your services, why, because our grounds look so good, thanks. I signed up because a home on our block was being serviced by TruGreen.
to know that the services have exceeded your expectations. Thank you for your referrals and continued loyalty.
Reviewed June 1, 2018
We are a 4 townhouse Home Owners Association and we have received services with TruGreen for many years. We always get a call the day before the service that they will be coming. We have always gotten great service and if there is ever a problem it is taken care of immediately. I would definitely recommend TruGreen to friends. Thank you for your continued service.
We thank you for reviewing your services. Thank you for your continued loyalty and your willingness to recommend!
Reviewed June 1, 2018
The technician was on time and did a very good job of treating my lawn. So far the results are not easily seen as my lawn was not treated by the previous owners and will take a while to show improvement.
We are truly pleased to know that your specialist was able to address your concerns and remedy them to your satisfaction. We look forward to our year together.
Reviewed June 1, 2018
Apple scab treatment - Friendly, explained process and expectations. Also provided a quote for lawn fertilizer... explaining that process and expectation as well. Using the TruGreen.com option to pay invoices and track statement activity provides convenience to seamlessly manage account.
Jim thank you for your review and we are happy to see that our website has proven useful for you.
Reviewed June 1, 2018
The service has been excellent. TruGreen schedules my service so I don’t have to worry about doing it at the right time. I always receive prior notice of the arrival. The attendants are always professional, friendly, and efficiently provide application to my lawn and/or shrubs.
Thank you Tim! If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page.
Reviewed June 1, 2018
I emailed in an inquiry to get a quote for your mosquito service. Within 5 minutes of sending the email request, I had a call from TruGreen. I have been a TruGreen customer for lawn care for a long time. Your price was great and the sales person was very helpful.
to know that you are satisfied with your experience. Thank you for partnering with us.
Reviewed June 1, 2018
People who come over, friends and others, say our lawn looks like a plush carpet. We have the nicest lawn on the block and maybe in the town. Workers are helpful with concerns of our lawn care. They address our needs as soon as possible. Sometimes right on the spot while they’re there.
but we are here to assist in ensuring it is aesthetically pleasing for our customers. Your review lets us know that we have accomplished that!
Reviewed June 1, 2018
Excellent job done by Juan ** for mosquito & tick control, Georgi ** for lawn services, and by Jerry ** for pest control. Juan and George knocked on the door and I get a chance to talk to them and they explained the work they will be doing. However, I did not talk to Jerry and the description of the work done confuses me.
Thank you for taking the time to review the experience that you had with your specialists. We are truly pleased to know that they was able to keep you informed and review your property. Please let us know if you need additional clarification.
Reviewed June 1, 2018
I am concerned about the 10 bushes we planted around the 1st of January. They have grown beautifully but in the last 6 weeks they have many yellow leaves on them and I'm afraid I'm going to lose all the plants. I've tried to be home when they come to spray but have missed them the last couple of times. HELP!! I've left a couple of messages but I guess not in the right places. Phone is **.
Hello Shirley, we apologize for the delayed response and wanted to check and see if your bushes have begun to show improvement. We do see that we were just out on 06/29. If you have any questions or concerns please let us known so that we may aid you. Thank you.
Reviewed June 1, 2018
I have been very satisfied with service provided by TruGreen. Service personnel are very friendly and provide what services they are performing. Whenever I have called Trugreen all my questions have been answered by the rep. I have had my lawn serviced by TruGreen for about eight or ten years.
We are so pleased that you are satisfied with your service. We are happy that the personnel are able to address your concerns. Thank you for your loyalty.
Reviewed June 1, 2018
They are very helpful and informative in helping me understand my lawn and what it needs. After the first application I saw a huge difference in my lawn. I am so happy I choose your company. My lawn looks so green and the weeds have died down in just a month. I couldn’t be happier with going with TruGreen.
We are happy to be partnering with you as well Chris!
Reviewed June 1, 2018
I really love and appreciate this wonderful lawn care service, especially since my husband and I are over 55. We always know our TruGreen Service Rep will be on time, no matter what the season. Lawn looks fabulous year round. Thanks.
We thank you for providing your feedback surrounding your TruGreen experience Pamela
Reviewed June 1, 2018
We had someone visit last week and since then about 100 mushrooms have popped up in our yard, possibly more. I walk my dog in the neighborhood and don’t see 1 other lawn that has mushrooms like mine. Not sure if it’s by chance or has something to do with the chemicals but now I have all the squirrels coming to my yard to eat them. The gentleman that visited was very nice and very helpful.
Hi Brittney. We take our responsibility to you very seriously, and we are greatly concerned about the experience you mentioned. In order to resolve this issue, we would like to speak with you directly. Please message us privately so we can assist you.
Reviewed June 1, 2018
The protection that was sprayed seem to be working. Also my grass is looking good from the different TruGreen maintenance lawn services that get on a monthly basis. As I have said I have the best looking LAWN in the area. We will see how my lawn looks when it get hot in the months of July and August.
to know that the services have exceeded your expectations. Let us know if you need additional assistance in July or August.
Reviewed June 1, 2018
Very pleased with service and applications of fertilizers. Lawn looks 200% better than before. System always calls the leaves a message the day before they come. They leave detailed description of what was done on your doorstep if you're not home. The specialists that come to apply the lawn control are very professional and friendly. I would definitely recommend trying this service.
We are certainly pleased that you are satisfied with your service. Thank you for reviewing your specialist, and we are truly pleased to know that he was able to keep you informed and review your property. Thank you for your willingness to recommend.
Reviewed June 1, 2018
Justin explained what he was doing and what results I could expect in the upcoming weeks. As always, he did a very thorough application and left a breakdown sheet explaining what was done that day. Also, Justin was very helpful when instructing a trainee on what needs to be done. Very professional.
Thank you for reviewing your specialist. It is always a pleasure to report to their management team such a delightful acknowledgement.
Reviewed June 1, 2018
I switched from 2 other lawn care companies and I'll never go back. Great service, calls the day before treatments and a lush lawn make me one very happy customer. My only regret is that it took me so long to call TruGreen!
We are so happy that we exceeded your expectations. Thank you for partnering with us.
Reviewed June 1, 2018
Customer service made me aware of the quality that I would get. Driver showed up on time and knew what he was doing. My grass already started showing some life. I would definitely use TruGreen again. Looking forward to use TruGreen again.
We thank you for reviewing your services and are so thrilled to see that the customer service is very responsive and your lawn is showing some life! Thank you for partnering with us.
Reviewed June 1, 2018
I have been a customer for many years. Very happy with my service. I would recommend to anyone. Very good service and personnel. I appreciate that they do not try to persuade or pressured to buy add on services. Service personnel are very friendly and helpful. Service is explained in detail to provide a clear understanding of my needs.
Thank you for your review Donald and your continued loyalty to our partnership. It is our pleasure to service you.
Reviewed June 1, 2018
Have used TruGreen for 20 years at this location. I have never had any problems with the product or the service provided. The technician is always polite and answers your questions. It's great. I never have any problems with weeds.
to know that you are satisfied with your service. Thank you for your continued loyalty.
Reviewed June 1, 2018
Chris your specialist is one of the finest young gentlemen I've ever met. He explained what he was gonna do and then did it with professionalism. That should make your organization proud. The South Florida rainy season made it hard for Chris to complete his tasks but he came thru.
Thank you for reviewing your specialist. It is always a pleasure to report to their management team such a delightful acknowledgement.
Reviewed June 1, 2018
I have weed control and fertilizer mosquitoes. I've had to have the weed control redone because there were several dandelions but they did it and the yard looks good now. They definitely strive to be the best they can. They want your business and want to keep your customers happy.
Mike we are happy to see that the free reservices have aided in better controlling your dandelion concerns.
Reviewed June 1, 2018
TruGreen picked up my account nicely from Scott's Lawn Service 2 or 3 years ago and the transition has been seamless. I have been pleased with my TruGreen service. I receive many compliments on how nice and green my lawn looks which only adds to the overall appearance of my home.
Nancy we are happy to see that our Scotts with TruGreen merger has been both seamless and satisfactory for you.
Reviewed June 1, 2018
I’ve never used a lawn service. TruGreen was easy to set up. I like that you can customize what services you want. I didn’t have to be present for the service when they came, and they left a written summary of what was done and what they suggested to be done. All I had to do was watch my lawn transform. The change was rapid and to my satisfaction. Before TruGreen my lawn was overrun by dandelions and other weeds, had bare spots, and had different color patches of grass. In just a few short weeks the weeds are gone, grass is thick, and has a healthy shade of green throughout. It’s definitely worth it to try TruGreen.
We are delighted to see that the lawn developed in a few short weeks and now you have the opportunity to experience the benefits. Thank you for choosing TruGreen Kamau
Reviewed June 1, 2018
I just started the program for lawn care, weed control, and mosquito and pest control. TruGreen has been very good about keeping me informed on when specialist was going to visit and perform service. Great in follow-up. Accurate in billing on time. Haven't had enough time yet to see results since I just started program.
Trevor we look forward to our new partnership and seek to provide you with the results that you deserve. Please feel free to reach out to us at anytime if you have questions or concerns.
Reviewed June 1, 2018
Overall my grass looks pretty good. Customer service is satisfactory. I wish they offered a discount for long term customers or senior citizens. Also I'd like to be able to meet with the tech in person every so often.
Catherine thank you so much for your feedback. We look to provide you with the opportunity to speak to your specialist by scheduling the automated Trudy call the day before your scheduled visits. Regarding your pricing please send us a private message to review budget/discount opportunities. We would be more than happy to see what we can do to better assist you.
Reviewed June 1, 2018
I use many of the TruGreen products from Lawn Plan, Tree/Shrub Service, Lawn Pest Control, and Mosquito Dense and I am totally satisfied with the performance of these applications. My yard looks outstanding! I get compliments all the time and in fact two of my neighbors are using TruGreen because of the way my yard looks. The Mosquito Defense is amazing on how good it works. Thanks TruGreen!
James it is delightful to see that you are totally satisfied, that the lawn looks outstanding, and that the mosquito defense have proven to be successful!
Reviewed June 1, 2018
Aeration service was performed using a machine that the tech rode on. It had rained the day before and the tech was concerned that the machine would sink into the grass. He tested and proceeded with the project. I had marker flags by all underground utility panels within the yard. No issues with service or the tech. Thank you.
Loren we appreciate your feedback and are glad to see that the aeration worked well for you.
Reviewed June 1, 2018
Outstanding people and customer service plus you kill the weeds. Your people, last year's (name escapes me) and especially Dan this year will keep me coming back. There's a lot of organizations out in the market place that kill weeds. Your staff keeps you on top for me.
Terry, serving our customers is one of our greatest priorities and your review lets us know that we have accomplished that goal! Thank you!
Reviewed June 1, 2018
I had so many weeds that would not go away. I called them and they sent a supervisor out and they retreated and now I am weed-free. He spent at least three hours retreating and making sure I was happy.
Jean we are thankful that you allowed us the opportunity to rectify all weed concerns with great attentiveness, and as a result your lawn is now weed free.
Reviewed June 1, 2018
For years my lawn has been infested with clover. This is my second year with your service and the clover is gone. Usually there are dandelions sprinkles throughout the lawn that I’ve dug out In the past. Those are gone also. Lawn is green and thick. Thanks.
Peter thank you for recognizing TruGreen's efforts in keeping your lawn weed free!
Reviewed June 1, 2018
TruGreen takes care of your lawn for what you'd pay to do it yourself. Their technicians do a great job, and don't miss any part of the lawn. I had the service years ago, and when I stopped the lawn did not look as good.
We appreciate your review Mary!
Reviewed June 1, 2018
The service specialist, Kevin ** did an excellent job explaining the services provided and discussed my lawn needs moving forward. He was very good at addressing any questions that I had. I like the app feature to keep clients updated on when services will be completed as well as providing a summary statement that encapsulated everything that Kevin discussed with me. My husband and I could not be more pleased with your services!
We thank you for taking the time to review your services and our app Melissa. If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page for Kevin.
Reviewed June 1, 2018
I've been impressed with the lawn service. I added the tree and shrub and also the mosquito/pest control. When I have had a concern the local office has called me and taken care of the problem. I also like the app I use on my phone.
Keith it is great to see that the lawn services have been impressive and you have joined forces for our trees/shrubs and pest control services.
Reviewed June 1, 2018
This is my second month of service. Jeremy has done a fabulous job. I can already see improvement in grass coverage, the softness of my grass, and a major reduction in the amount of clover and other weeds. With Jeremy's help, my hope is I will have a beautiful green yard that I no longer have to be ashamed of. Thanks, Jeremy!
If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page for Jeremy. We appreciate the time that you have taken to acknowledge your satisfaction with your lawn and service specialist
Reviewed June 1, 2018
Great value & great service, been a customer for approximately ten years. I like the customer service to answer questions in a timely manner. I have had over seeding a couple times in ten years & they stand behind their work.
Bob thank you for your continued loyalty. We are very satisfied to know that you are pleased with our customer service.
Reviewed June 1, 2018
Since we have been using your service the weeds we have in our lawn are minimal. It looks good. The only dandelions we have are close to the neighbor yard and they have plenty so I suppose that can't be helped.
Thank you for your review Sohrab!
Reviewed June 1, 2018
I’m happy with my service, the tech takes care of my lawn like if it were his own. Our service is always completed when scheduled which makes it easier on my pets. I’m pleased to say I’ve had my neighbors compliment your techs as they see them perform all applications in return makes my wife happy! Thank you for your great service and please thank your techs.
Richard thank you so much for your recognition and for partnering with us! It is truly our pleasure to serve you both.
Reviewed June 1, 2018
Daniel has been our service rep for years now and does an excellent job! TruGreen stands behind their service. Any time I've called with any issue he comes back and makes sure I am 100% satisfied. I have recommended TruGreen to several of my neighbor.
We thank you for reviewing your services and are so thrilled to see that the customer service is very responsive and your lawn looks great! Thank you for your willingness to recommend! Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for Daniel. Have a great day Kathy!
Reviewed June 1, 2018
Need better contact. Our service rep apparently does not ring our bell or try to contact us as we rarely see him when he is here and his visits are extremely quick. His write-ups usually say the same thing each time' which I question.
Bob we appreciate your feedback. We most certainly should be knocking/ringing prior to servicing and apologize that you have not had this experience. We have added a special note to your account to ensure that this is properly executed. Regarding the work order notes, please feel free to share the issues that you see in the yard that are not being addressed on the service summary.
Reviewed June 1, 2018
The staff and technician are very friendly and professional. The staff listened to my concern and the technician returned to our home in a very timely manner to address the issue. Very happy with the service and the look of our lawn. Thank You TruGreen.
Dotti we are happy to see that you are happy with your service experience. Thank you for sharing!
Reviewed June 1, 2018
Great experience thus far! First application killed weeds like we were told it would and second has really begun to thicken our yard. Very satisfied! The professionalism of the employees who have visited our home has also been very pleasing!
Matthew we are pleased to see that you have already experienced the benefits of the first app and that our staff has provided you with the experience that you deserve. Thank you for choosing TruGreen
Reviewed June 1, 2018
Moved in my house 6 years ago. Crabgrass was out of control. Have had TruGreen last 4 years. My yard looks great. All my neighbors are using and parents as well. Spend less money using the service than I did on products and the time it took.
Thomas it is great to see that not only you are benefiting, but your neighbors and family as well. It is our pleasure to provide you all with the services that you need!
Reviewed June 1, 2018
Jorge ** was very professional and courteous. My daughter was very at ease when Jorge knocked on our door to let her know he was there. Grass is greening up and getting thick and full. I could not have done a better job myself.
Hi Alexis, Please feel free to visit the feedback page on your trugreen.com profile to leave a credited review for
Reviewed June 1, 2018
So far I've had an excellent experience with TruGreen!! They are very knowledgeable, friendly, and care about your needs and wants with your lawn! My lawn already looks better than my neighbors let use a different company and have been for many years!
Thank you for reviewing your services. Not only do we maintain the health and vigor but we are here to assist in ensuring it is aesthetically pleasing for our customers. Thank you for choosing TruGreen!
Reviewed June 1, 2018
I love the service I have received so far from TruGreen! I am always kept informed of the details of my lawn health. I love the reports with all the different statuses of lawn health aspects. Even after just the first application I can see a huge difference for the better! For someone who really cares a lot about the appearance of their lawn, I am so happy to have the services of TruGreen on my side.
Thank you for taking the time to review the experience that you had with your specialist. We are truly pleased to know that he was able to keep you informed with your work order summary. We look forward to having a great year together.
Reviewed June 1, 2018
Yard looks very nice and no weeds. Did notice more smell than previous applications. Overall very well pleased! Would recommend your service to neighbors. Appreciate the call ahead as I like to be home to discuss any issues but at this time have no issues.
to know that the services have exceeded your expectations. Thank you for your recommendations and continued loyalty. If you notice a strong smell, watering in the product will help reduce the smell.
Reviewed June 1, 2018
So far the product has been fine. Wasn’t told about two applications at one and this charges double and they forgot to schedule an appointment so I had to call to ask. Grass seems to be good shape and improving.
Thank you so much for the review. We appreciate your feedback. We normally complete the grub application at the same time as a lawn application to maximize the effectiveness. You also can review your scheduled appointments via the app or on your online account. You can schedule and change your appointments via the app or on your online account as well.
Reviewed June 1, 2018
TruGreen is the best thing that has happened in ridding my property from mosquitoes and I have tried everything in the past with little success. I just assumed there was nothing that was going to work, but I had TruGreen treat my property and the results were/are amazing. My property is surrounded by woods and I have a pond and lake so it is a breeding paradise for them pesky mosquitoes and yet the treatment worked and I am very satisfied with the results. It is now enjoyable to sit outside and enjoy nature and family. I highly recommend TruGreen and have referred others and they too are very satisfied with their service.
Thank you for taking the time to review your mosquito service. We are so pleased that your services have exceeded your expectations. We are glad that it has allowed you to live life outside. We appreciate you referring our service, and thank you for your loyalty.
Reviewed June 1, 2018
Excellent service and communication, very satisfied with the condition of my yard, keep up the good work. Yard is free of any weeds and grass thickness is great. Next visit I would like a recommendations on some bare spots the yard has.
Hello Gordon. Thank you for your feedback. In an effort to better assist you we have added a special note to your specialist to please provide recommendations/feedback about the bare areas on your next visit.
Reviewed June 1, 2018
Great service, great people and knowledgeable and great quality products. Also they respect your property and close gates when done. Also they call and let you know what day they are coming. Keep up the good work. I will recommend you.
We will continue to do all that we can to make you happy Jacob
Reviewed June 1, 2018
The customer service through TruGreen has been truly exceptional. The only issue I have is that it seems common to need to call them back for something that was either not done or that needs to be re-done. At least they have the guarantee.
Amy thank you for your feedback. We apologize that you have not been fully satisfied with initial services but we are pleased to see that the reservices have been beneficial. What exactly is not being accomplished on your initial visits?
Reviewed June 1, 2018
TruGreen keeps my lawn healthy and is always here when they say they will be. Seeding and aeration services are a must year after year. Their technicians are courteous, knowledgeable, and experts in their field. I trust them completely with my lawn care needs.
Thank you for expressing your satisfaction Michael!
Reviewed June 1, 2018
Technicians seem to be knowledgeable and are sincere when they meet their clients. So far we have had good service, just wish they didn’t show up so often. One day is lawn service, next day for trees, followed by bug spray in another day, and then the next day spray for mosquitoes.
We are truly pleased to know that he was able to keep you informed and review your property. If you would like, you can visit www.trugreen.com and complete the specialist survey in the feedback section of your "my account" page. Like applications are typically completed within 4-6 weeks of one another. Regarding your concern the compaction of various visits, we would be more than happy to discuss with you some service options that may alleviate your concerns.
TruGreen Lawn Care Company Information
- Company Name:
- TruGreen Lawn Care
- Website:
- www.trugreen.com
