TruGreen Lawn Care Reviews

When I'm working out in the yard I've had people who are walking or driving by stop and ask me what fertilizer I use to have a lawn look like a golf green. I reply TruGreen and I have worked very hard to achieve the lawn I have. TruGreen Technicians actually act like the lawn is theirs.

I am happy for the service provided. My lawn look lovely and service people are always prompt and polite. I do wish they would not call so frequently to try and sell me an extra service. If you email that availability to me, I can read about it and select or call you.

TruGreen's specialists are always polite, friendly and efficient. It only takes a few minutes to complete my specialized applications, and they always close and secure the gate behind them. Seldom as it may occur, if we feel another application is needed, they handle it without question.

Although I am not a customer I wanted to share my experience. Two weeks ago I called TruGreen to possibly become a new client. I spoke to Roy and he gave me a price for 6 rounds. He did explain to me what each round consisted of and I wrote it all down. I wanted to compare TruGreen to the program I currently use. Just today, I called again because I was still very interested and when I spoke to Jeff he told me that 2 of the rounds Roy mentioned were extras (grub control and lime)... He suggested that possibly I made a mistake.

I hired TruGreen around 3 years ago. I had a fence and gate installed and was still charged for the area that they could not access. I found it difficult to communicate with them about setting up a time to access the area behind the gate. I paid for the entire area even though it was served less than 4 times. Late summer I received a call about a promotion. I accepted and pre-paid. For some reason there was another account set up. The new account had a credit. The old account had a balance. I was unaware of the account split. I have been receiving collection notices since October. I called them the second I received the first notice and they said my balance was 0. The notices kept coming.

The people that come out to service our lawn are nice and friendly. They are also neat and professional in their work. My yard looks great because of your people doing what they do best. Keep up the good work!

As a customer who is particular about his lawn, TruGreen has earned my trust to provide the right service at the right time at a fair price with a plethora of services including fertilizers, insecticides, fungicides, weed and crabgrass control, and aeration. I was so satisfied with their lawn service that I also hired them to treat my landscaping.

Anthony did his normal good job. He does a good job all the time. HE has been coming here a long time. He does the service all over the property. He has been the best one you have sent out. Some of the other people in the past did not do a good job. Thanks Anthony.

I did not have any interaction with the specialist on the most recent visit. However, past interactions have been friendly & informative. Our lawn is looking good as far as TruGreen's services are concerned. Their services are reasonable. There is never a problem with scheduling, as they can do their work without anyone being home. If I have ever needed to call with a question, I have always received helpful information.

Just Keep The Good Service! We have been one of your customers for several years. I would recommend your service to my friends. Keep up the Great work! Your prices seem to be reasonable for the level of service that you provide.

Got a call the day prior and although I was not home for the service I did receive a note explaining what was performed. The service specialists are always friendly and knowledgeable and my lawn was weed free all year and looks great.

My TruGreen lawn care crews have been consistently alert to my needs over the years and reliably helpful. Experience has proven that I can count on TruGreen for attentive service each and every time. Their efforts are appreciated. Well done and thanks.

I am pleased with the service and the comments from the representative. Recommendation for trimming and pruning my shrubs and trees were appreciated. The treatment was described and carried out with efficiency and the health of my plants was always a consideration during the application of the products.

Good company doing quality work. We have referred family, neighbors and friend to TruGreen. If at anytime we have problem area that need extra attention, they always schedule an extra service call to give attention to the problem, and make sure it is properly resolved to our satisfaction.

Great service and on time with my lawn and tree service. The service man was careful, quiet and neat when he did the service. He hang the papers on the door knob so I knew what he did that day. Operator call ahead and let me know when they were coming.

This is my second year with TruGreen and my lawn is looking much better! When I bought my house the lawn was full of various grass weeds. I am surrounded by lawns full of dandelions and my treatments keep them from taking over my lawn. TruGreen has made a huge difference in turning my grass into a soft, beautiful lawn. I like that they will come back and re-treat when needed. They also offered customization of treatments to fit what I can afford. It takes time but my lawn is looking better each year.

We have been very pleased with TruGreen service. The technician is professional and courteous. We also love the guarantee and the way the company backs up their claim. Our lawn is important to us and our neighbors. Most of us use TruGreen!

In short, when I moved into my home the front yard had barely any grass. Started Lawn service thru TruGreen and by the end of the summer I had a yard with thick green grass. Was very pleased with the service and the price.

Consistently poor service. Hired to lime, fertilize, seed front and backyard. Only front yard was seeded. Watched worker lime perimeter of front yard with 60lbs for only ten minutes. I use 260lbs on the entire yard which takes about an hour. I paid for service and did not receive. I DO NOT recommend.

The technician who made the application was very courteous and helpful. I was in the process of getting up leaves and he helped me get up the remainder so that the application would go down better. This was above and beyond the call of duty.

The service was for our initial lawn treatment. The TruGreen specialist gave several recommendations for our lawn which we found useful. Service was as scheduled and the specialist listed exactly the services he did for our lawn including a lime treatment.

We are pleased with their service. They do a great job and have done so for many years. They always ring the door before they start so that I can make sure that our dog is in the house. TruGreen Chemlawn is the only professional lawn care company that we have ever used.

My lawn looks better now than when we bought the house. TruGreen has been our saving grace. Our lawn is greener and healthier because of their expertise and knowledge. They come out and treat the lawn, trees, shrubs and bushes. I always know when they are coming and they always leave a note to tell me what they did. Thank you TruGreen!

I've never been home when your specialist visits, so I can't comment based on personal observation. But they generally write personal comments on the invoice that they leave, which is appreciated. I only subscribe to tree and shrub service (no lawn service), and I believe it has helped because the trees and (most of) the shrubs are doing well.

Your fertilizer applications are timely and excellent. But, weed killer applications are inadequate and ineffective. At the end of six applications, we still have many weeds in the lawn. Your specialist is courteous and professional. We are quite satisfied with your service, except for the weed killer applications.

The TruGreen service has rid my yard of all weeds and has helped my lawn come in more green and with a fuller density. I would recommend the TruGreen service to anyone who wants a fuller, greener lawn, free of weeds.

Lawn Service is always top shelf with friendly specialists. After every application I receive a detailed sheet noting any issues and what application was done to my lawn. I have had tremendous success using TruGreen and the ten percent savings for prepaying is an extra bonus.

I am very happy with the TruGreen shrub and tree service. I can see a difference in my shrubs. Most importantly, though, is the difference in our dwarf Alberta spruce. We thought we were going to lose this little tree and TruGreen helped us save it. The lawn service is pretty good. Our lawn has serious issues and you helped, but it isn't where we want it to be. Some things are out of our control. I did not like the mosquito service and will not be renewing it next year. I don't think it made a difference at all. Maybe the bugs we have are not mosquitoes, not sure.

Job well done. Like the service like the results, it saves me time and energy. They call and lets me know when they are coming. I don't have be home when they come, and when they're done they leave markers from TruGreen letting me know they were there.

TruGreen crew were well organized and prepared to execute the planned treatment that was scheduled for the day they arrived. They quickly preformed the operation and placed a sign on the lawn and attached the summary to the door. They then moved off to the next location.

I was skeptical when I first signed up for the service, but our lawn looked so bad compared to our neighbors' lawns I had to do something. It was green, but when you looked closer it was actually a sea of clover and broad-leaf weeds, with some grass in between. We began to see a difference within a few weeks, with the weeds dying back allowing the grass to take hold. We just finished our second season with TruGreen, and our lawn never looked healthier. Just as importantly, the technicians are friendly and knowledgeable.

In the beginning of our lawn care this year I was concerned that some of our lawn treatments were not being applied on good days, such as when rain was in the forecast. But my concerns turned out to be unfounded. Our yard now looks better and healthier than it ever has since we have lived at this residence. I don't know exactly what has been put on our grass, but it sure has made a world of difference.

Since I have had TruGreen service my lawn looks so much better. The specialist who does the work provides quick and thorough results. I am very pleased with choosing TruGreen in caring for my lawn. I would highly recommend TruGreen to my friends and family.

This is my first year with TruGreen. The technicians and customer service has always been very timely and responsive to my concerns and needs. I'm very particular about my lawn and it needed additional TLC this year due to insect and weather/seasonal damage. While I had to add additional services to accomplish my needs, I'm hoping to see the desired results next year. Scheduling service is very easy. Prices are fairly competitive. I finally know who my local reps are so I don't always have to call the 1800 number which helps tailor communication and needs to better service my lawn. Again, I'm hoping I'll see great improvements next spring/summer from the recommendations provided.

The TRUGREEN technician and I worked very well together, resulting in tremendous results with the lawn's condition and look during this past season. This technician takes a very personal approach to his clients accounts! I would recommend using TRUGREEN if they are available in your particular area.

I have been very satisfied with my lawn & shrub care since signing on with Tru Green. My lawn and shrubs look healthy! The technicians are friendly, helpful and professional. They take the time to answer all my questions and give valuable suggestions for keeping my lawn and shrubs looking good. Thank you, Tru Green!!!

TruGreen employs the nicest people, although I would caution some to avoid conversation around politics. Except in one case, which was rectified, the product application has been very well done. In fact, when visiting with the most recent technicians, I believe that weed preventative measures have improved. It has taken several years for our lawn (over 1 acre of actual lawn) to fully recover from the extensive drought our area experienced and there is little doubt that the service TruGreen has provided has aided significantly in accomplishing that goal.

Let me start out by saying our technician has done a good job, but corporate and their sales team are very deceptive in what they do or say. I would not recommend this company to anyone, adding a service without my approval! And charging me for this without my approval! Salesperson will not call me back, thanks Marshall **!

Pleased with service. Helping control the weeds. Grass seems to be thriving. Specialists seem to care and are respectful. The company does what they say they will do. Always an appointment set and they are there. Never being billed twice for an application.

TruGreen is the worst company you can get your lawn care. They promised me that after 1 year of service I will see a noticeable difference in my lawn. It will be all full and green like a picture perfect. They asked me to do aeration and then to overseed my lawn, so I would get thick and beautiful lawn as I desired. My lawn is the same, they have used seeds or dust, grew no grass absolutely. What fertilizers they used, infected my mulberry tree and fruits. My blackberry big bush had no fruits, the leaves were all infected. Then a person comes to inspect and he tells me that my trees and shrubs are infected I need to get service on them. Nothing was there until last year. This year they got because of the product they were using.

My lawn is gorgeous, and my neighbor's constantly tell me. All the credit goes to TruGreen. I am so proud of my yard. I just wish my neighbors would get on board. It's not expensive at all, and the Beauty of your lawn... Breathtaking!!!

My lawn Specialist Adam ** does a good job ensuring that I know when he is coming, making notes for me on what to do to the lawn, and leaving signs around all sides of the house to identify the grass has been treated.

Service was prompt and efficient. We are residential customers and y'all have made our landscaping good looking and commendable. We are proud of our outside areas. Our service includes lawn and shrub care and regular programming. We are confident of the continuing results we can actually see.

I have to say that after the beginning hurdle of appointment timing, the service was great and with great results. I had a pond in my backyard and the mosquito treatment did the job. The lawn looks great and the trees were treated nicely.

TruGreen has been my lawn service for about 3-4 years. I haven't had any problems with their service. Always go above and beyond to help my lawn needs. Only thing I didn't like was the continuous calls for ant or mosquito treatments. Other than that, everything was great!

Overall I am very satisfied with TruGreen. They are cost effective and friendly. I receive hassle-free retreats. I feel like my yard is in better shape now that I have them. I hired TruGreen based on a coworker's recommendation and while I’m not one to hire companies to do my work for me, I would say this is one of the few times it is totally worth it. At first I was skeptical, and even frustrated that I wasn’t receiving the most individualized attention. However looking back I am satisfied. I am saving money by having them do my weed control, fert, aeration and seed. Add to that the time and work they save me and it’s completely worth the money. I like them so much I hired them for my parents' house too.

We are thrilled with the results from TruGreen since the conversion of two companies. We think the extra fee is worth it. The grass has been green this year due to all the rain. We feel the increase in cost has been worth it. Thank you for your hard work. We appreciate all year what you have done!

A horticultural oil was applied to the tree and shrubs on our property to control scale as well as the eggs of some other insect and mite pests. It targets aphids, scale and spider mites. We have used this service for the past three years.

In the past I've had problems with the person not showing up to treat my lawn and getting charged for it. I swore I would never called TruGreen again. I thought about it and called again. "Just one more chance," I said. This year I will say I was pleasantly surprised. I got very good service. The product you use was never the problem. It was the service person. That is why I decided to try again, and I'm glad I did.

We have our lawns and shrubs and trees serviced by TruGreen. The representatives are both excellent at what they do (Ben and Cody). Our lawns have never looked better and with the investment in the landscaping it's good to know that it is well protected. THANK YOU.

We have been extremely satisfied with the lawn service that TruGreen has provided over the years! The lawn specialist is always friendly, knowledgeable, and greets us with a smile. Everyone tells us we have the greenest and best looking lawn in town!

Showed up on time and performed service as scheduled. Pleased with the lawn results. Used to be mess, now looks nice. Leaves confirmation of service visit on front door and email notice. Workers are efficient. Will continue working with TruGreen in the future.

The lawn has never looked better! It's plush green and weedless. The service professionals always know what is needed to keep the lawn looking great. The service team is always prompt and professional. They always let us know when they are coming to the property and leave note on the service they provided. TruGreen sends me an email for the service.

TruGreen, ACCREDITED BUSINESS: CONTACT: Mr. David **, 800 515-3380, fax **, www.trugreen.com. Service Address **. Incomplete Yard service prepaid weed control, inappropriately completed. 6/9/2017, Yard services began, prepaid $543, for Yard TruComplete Lawn Plan, for to includes weed control a (8) Yard Treatments. I complained several times regarding weeds and when and were spraying weeds is being done. Always an explanation. Which I accepted.

My wife and I run an in-home daycare. The first time they came out it was during the quiet time, 1 pm-3 pm. I asked them if they could schedule it before or after that time and they complied. My property has a tendency to retain water and I prefer that they spray rather than ride a machine that will put ruts in my lawn. They complied with my request.

TRUGREEN LAWN CARE IS A SCAM. Signed up with TruGreen in April 2016. My lawn was green but not lush as I thought it could be with TruGreen services. October most of my lawn was dead! 8 Applications and a ton of money later my lawn looks worse than when they started. I called the local TruGreen in Thorofare spoke with Gene. I called Corporate offices. Spoke with Patricia, Eric and Alexis. NO ONE CARES!!! They will do nothing to help me get my lawn back. After you call them once and they know your problem they will not answer your call the second time. When I asked for someone in charge above them... they all said they were as high as I could go. TOTAL SCAM. DO NOT EVER USE TRUGREEN FROM MY EXPERIENCE!!! I'm sad I have to give them a star!

Very professional service. The tech took time to explain the service and what he had done that day on my lawn. I thanked him for getting the weeds between the street and driveway, something that some other techs hadn't done in the past.

Much better results now than before since we have Greg doing our lawn. We can definitely see an improvement. The grass is greener and much thicker. Crab grass and most weeds are gone. Will continue to use TruGreen as the lawn is improving to look better.

I have had your service for two years and the results are mediocre at best. The grass grows faster than hell but is no thicker than when you started. I still have weeds in the grass and a lot of bare spots. Now the price has gone from $470.00 a season to almost $600.00 a season of which I am not going to renew. Therefore I wish to thank you for your service but I will no longer be renewing it...

Your technician, Nate **, has done an excellent job. I always look forward to seeing him when he pulls up to my address. He gets right to work. I can count on him to keep the lawn looking great. He is very professional and always points out things, if necessary. He always has a smile on his face and enjoys his job. The Customer Service Dept. does a great job whenever I need to know when the next service is due. They are always easy to reach. Despite our hot, hot intense summer, everything looked great. And the bonus... no weeds!

For the most part I was satisfied. I like the way they explained what they did and what I was supposed to do. There was a lot of grassy weeds left after the final application. I believe that after a couple of years the lawn will start to really look great as they had an awful lot of negatives to work with all at once. I'm anxious to see what a second year will do.

Everything has been done very professionally and the yard looks good. The notice left each time gives me an exact explanation of what was done and the weather conditions. I can always call if I have questions about any part that was done.

I have had TruGreen since 2010 and was content with their service until last summer when we had a complete water ban. TruGreen applied something on my lawn 2 times and left notes on my door to water. They had to drive by a huge sign saying "no outside watering. Total water ban" but they still applied. My lawn was not only ruined it never came back. I went down to the Plymouth office where my conversation with the general manager was condescending at best. He told me he didn't feel they were fully responsible but in good faith they would seed for us.

Anthony and Andrew bend over backward to accommodate our special needs as senior citizens, and especially because each of us has has unique health concerns that complicate our ability to provide access to our yard which is locked at all times. The Toledo facility does a great job of understanding these needs. Our specialists are on time and faithful. They listen, are professional yet friendly, and have NEVER let us down. We thought our tree would die, but Anthony brought it back to life. Andrew does a supreme job of caring for our lawn, and is very careful around our Koi pond, which is my husband's hobby, pride, and joy. We know when TruGreen is coming, and these specialists have never let us down. They represent TruGreen exceptionally well in every way!

Always great service and awesome workers - very polite and helpful. I would recommend TruGreen to anyone who wants to have a great lawn. Timely phone calls are also helpful to let me know what products are available. I will sign up for the early bird payment again this year - a great savings.

We have been a customer for over 10 years and enjoy the service and expertise that TruGreen provides for the price. We have compared other services and TruGreen's price bets the competition. Our yard is the envy of the neighborhood.

Great service, happy with our lawn. No weeds. Healthy rich grass. Our neighborhood is beautiful and we would like to keep it like this. We will continue our service with TruGreen. Reasonable Prices. Advanced Services. We would recommend TruGreen to our Friends.

We were very happy with the tree and shrub service. Our trees and shrubs were treated as needed for pests and insects, and they looked healthy throughout the summer. We called about Japanese beetles, and they were treated a second time after a visit because we still saw some in our yard and on our trees.

The lawn looks so nice and looking forward next year with TruGreen being my lawn expert and I will continue to keep you doing the lawn and I will shop around to found any new customers that is looking for the best.

Have had nothing but problems with TruGreen. Missed months. Billed 2x for sulfur treatment. Took 3 months to credit me even though they kept insisting they credited me. Havent had a weed treatment since June. Service mgr came to my house. Saw my lawn said it was yellowing because it was lacking iron, saw weeds, saw the thin areas. Said he wouldnt charge me until they corrected it.

Excellent service, knowledgeable and friendly techs. Grass looks great, my crabgrass is gone. In previous two years before using TRUGREEN, I treated my lawn myself. I had good results, but still had weeds and bare spots after putting quality grass seed down. Since using TRUGREEN my grass has never looked better. The cost of doing it myself is the same as TRUGREEN. I am happy with the service and the look of my yard.

The specialist came on the date agreed upon. He was very polite, friendly and respectful, and confirmed which part of the yard was to be treated. This was the first time I remember seeing this specialist and the lawn's needs were not discussed.

The lawn appears to be thicker with the fertilizer treatments, but I choose not to have the pesticide treatments, so I still have weed issues. I would like to know if there are more organic ways to get rid of weeds that won't cause any health issues. Thank you.

TruGreen team members are very professional. They always ring your doorbell to let you know they're on your grounds. They greet you by name and will answer any question you have. They do a great job when spraying your yard. When they finish they always leave the billing on the door so you can see what they've done and if you're not home at the time you know they have been by. We get so many comments on our yard how beautiful and green it looks.

My TruGreen specialist always arrives on the scheduled day. Almost immediately my lawn has gotten greener, and there are significantly less weeds and bare spots. The specialist showed me what was going on in my lawn and lets me know what he sees and is taking care of. It costs less to have TruGreen handle the lawn care than it does for me to buy the fertilizers, weed stuff and pest control each month.

I appreciate the advanced notice that they will be servicing my lawn. This gives me the opportunity to decline or do any yard work I feel needs done. If I'm home, I can speak with the specialist about any concerns I may have & what applications are being applied. The specialists are knowledgeable and take great care in applying product so as not to disturb any gardens in their path. In my opinion the cost is okay although I do think the Grub Control is rather high. Listen, for me I don't have to go out and buy the materials, apply it and if anything is wrong I can just make a phone call and it will be addressed. The bottom line is my lawn looks Wonderful and I get lots of compliments.

I have to say our lawn has never looked better this year, I think due to the high amount of rain we had this year and the regular efforts of the specialists. Weed control is very good. When we have been able to speak with the specialists we found them to be professional, knowledgeable, and willing to listen to any concerns we may have had.

Happy with the service for seeded lawn. Very green and lush lawn with no weeds. The person that comes out to service, always takes the time to talk to me and offers very good advice on how to care for the lawn.

I brought TruGreen into my yard maintenance, because I was having trouble with poa annua grass/weed. No matter what I tried, it would always reappear each spring. I started the service in the middle of the year, and, after the second season, the poa annua was totally eliminated. Along the way, all of the other weed varieties also disappeared, and I have a beautiful, rich, green lawn to enjoy.

I have nothing but praise for my last service. Nick who serviced my lawn was knowledgeable, friendly, and concerned. I could not ask for a better person to entrust my lawn. My lawn always looks great and I have received many compliments on how good it looks.

I am overall pleased with my lawn. Every now and then I see a weed or two near the property lines or sidewalk, but overall pleased. If I were to make one suggestion it would be to put a treatment/chemical down that might make the grass a more darker green (like it appears now) in the summer. I realize water impacts this as well. I recently signed up for the plants/bushes treatment. I have only had one treatment so far but I am not as pleased with this. I continue to have a set of bushes on the side look very bad as well as a few rose bushes. I don't know if it is insects or disease but they look in bad shape.

I have been very impressed with TruGreen's overall quality of service, which includes all facets of their service from the lawn applications, to the friendliness of staff, to their pricing and follow-up. If all of this remains intact, you will continue to have a customer, and one that is a champion of your service.

TruGreen delivers what they say. They inform us in advance of their coming. They come and do their job and leave. We trust them and our yard looks nice. Their original salesperson was excellent. He did not push but allowed us to make up our mind. And we purchased. Being seniors with a fixed income, we might not sign up for 2018 but TruGreen service gives us a good jump on next year's lawn.

It’s my first time using TruGreen. I was cautious because I read some unfavourable reviews. I figured the low cost was worth the risk and as it turns out so far so good. They’ve done an excellent job killing the weeds and I can say the improvement to the lawn is very visible. I gave them a trial and when it’s over I shall continue using them. The guy doing the work Josh was friendly, professional and helpful. I recommend giving them a go.

A quality lawn care service professionally staffed and managed. I highly recommend them to help restore any yard regardless of present condition. The service personnel have always been friendly, courteous and helpful with their information and suggestions. They have also taken care to see that nothing was ever damaged during their visits.

Since I have had TruGreen, I get many, many compliments from my neighbors. I am happy the Technician places a sign in my lawn about TruGreen. I don't have to worry about balancing out my lawn's needs because they know what it needs. I find that all during our growing time, my lawn has looked Great. Anytime I asked a question about my lawn I received an answer or they would send someone out to check the lawn and bushes.

TruGreen has been a good lawn service. They have responded to my request to be sure to blow off any remaining residue off the cement around the house, since there are small children at the residence. Other than that they've always been friendly and professional. The lawn looks better than it was before I started the service, and the price is right.

The TruGreen service and experience are second to none. With Tyler as our professional, there is no doubt in mind mine that he will do the best job appropriate for my property. He is an excellent communicator and very hard worker going to great lengths to keep his customers satisfied and "Delighted". The products administered to our lawn for control and fertilization do the job every time with no adverse affects to the environment. My lawn has NEVER looked so good! Thanks.

I prepaid TruGreen to revitalize my yard this fall and have had the worst experience with them, I'm completely beside myself. First, my initial appointment never showed up claiming the weather was bad, which it may have been 70 miles away but not a drop of rain the whole day at my house. My 2nd appointment for fertilizer came and went and we had no idea they came other than the yard stakes in the yard, so I missed a few days of watering. I finally found the receipt in the bushes next to my door. To top everything off, my 3rd appointment we had 4 to 6 inches of snowfall overnight the day before they came so I figured "weather permitting" they wouldn't come. No, they did and to my shock, they fertilized my yard with a few inches of snow on it. Upon asking the tech if this was normal, he said "ask TruGreen, they sent me out".

Your staff has always been very professional in treating my lawn while providing constructive criticism on ways to improve my lawn. I always felt by using TruGreen that I get the best value for my dollar. My neighbors always ask me who services my yard. I'm always quick to say, TRUGREEN.

The regularly scheduled services have been performed well, and results from these services were much better than that from prior year/s. The service person/s is/are very professional, and will provide timely answers to our questions if we are around. Post-service/follow-up calls do give the impression that the company is trying to up-sell services that we may not need or can do ourselves. It's annoying but we can live with it, for now.

Lawn looks fantastic. I appreciate the call before so I can try to get the dog toys out of the yard! We really appreciate how your team is considerate that we have dogs in the yard and that they make sure our gate is securely latched before they leave. Thank you!!!! To the tech who wrote beautiful dogs on our slip - we think so too!!!

I had brand new sod installed along with my neighbor 2 years ago. Same truck the sod came off of and same company. The very first application from TruGreen stripped the original yard in the front, but the backyard looked like a total loss. Instead of stripping, it looked like my grass whittled and died. They promised that it would come back, but there is only little grass that is green and alive. I have had multiple techs, multiple people over the phone - email, and multiple product and sales managers keep telling me they will get it correct. Now they tell me it was not the first application and now it is my soil. As my neighbor has grass through another company that applicates; his grass looks a lot healthier than mine. I feel like I keep getting the runaround and have paid a lot of dollars since their first mistake.

Do NOT use this company. I have taped signs on my door, wrote their company, CALLED THE POLICE... And just last Friday, there they are, at my front door looking at me after I just got outta the shower. Last week, they were in my backyard just outside my bedroom window. I am buying a gun this week.

Suffice it to say we were awarded "Yard Of The Month" for October in our neighborhood, Turtle Creek. Our technician told us it's a 50/50 proposition. We each have to do our part. Thanks for doing your part so well TruGreen. Many folks stop to ask us how we do it... we tell them TruGreen.

TruGreen service has been completely successful in ridding our lawn of weeds, exactly why I engaged the service. Tech always calls in advance so we can coordinate our outside pets. Tech is polite and courteous. Tech comes when scheduled and on one occasion where weeds were not killed, retreatment took care of the issue.

Every visit is professional. Technicians are knowledgeable and courteous. They always leave a summary of work performed including suggestions for better results. They are responsive to inquiries and make corrections when necessary. Whenever I've requested additional coverage, it has been provided.

My lawn was overgrown with spurge and dollar weed when I made the call. After several months of applications, the weeds were dying and the new growth was greener and filling in all the empty spots. My service guy, Richard, was very knowledgeable and didn't mind answering all my questions. If I notice weeds that don't belong there, I call and they send out someone within a few days. They call me and give me a heads up on when my next scheduled applications will be. I am so pleased with the results! My lawn looked horrible before and now I am getting compliments on how green and lush it is.

Overall, the service is outstanding. Still having some problems with weeds or other growth. I wish someone would come out and perform a thorough inspection of my lawn. Also, would appreciate a soil analysis to determine the acidity/PH balance of my soil.

Tommy was extremely helpful in explaining the applications and what to expect. New customer to tree/shrub treatments so we had lots of questions and he had all the answers! Have used TruGreen for years and always count on excellent service!

Lawn is lush and green in a month of no rain. Seems to have conquered the corn speedwell problem which was taking over the entire lawn. Technician was great... always explained what he was doing, even gave suggestion as to how to save water. This is our first year with TruGreen and will have them back next season.

Signed up for aerating and overseeding, didn’t show up for three appointments that they have scheduled. Very disappointed as I have to raked and cleaned the lawn for all 3 times for nothing. It has become a routine where they just apologize and expect everything will be back to normal. And they give false information for cover the mistake they do.

My lawn has looked the best over 2 years that I have service with TruGreen. The communication has been wonderful and the specialist explains in details on how to improve lawn appearances. In the past, I tried to treat my lawn myself. I was unsuccessful in the results. I did a cost analyze chart on the amount of money I was spending on lawn supplies to what TruGreen cost, I was amazed the amount of money I was spending on the products to what TruGreen services could offer. Now, I have peace of mind and more time to have someone else treat my Lawn.

My lawn looks great at the end of this season. It needed professional care that I couldn't give it. The lawn technicians were always willing to answer any of my questions regarding what was being used on the yard and were always professional. Thank you all for the good customer service. I'm looking forward to doing business with you next year.

I have had several specialists work on my lawn and it has shown so much improvement over this past summer I could not be more pleased. They are always professional, friendly and knowledgeable. My lawn had lots of weeds, and creeping charlie and my Specialist took care of both. My lawn has looks GREAT!

Moving to the Pacific Northwest was an interesting challenge. I do not know anything about the growing seasons. I don't need to. My TruGreen specialist knows how to meet the needs of my lawn and perhaps more importantly, meet my needs. He makes suggestions and waits for me to choose what is best for me and my family. The best review I could give is that "my grass" is beautifully green and lusciously thick - move over barefoot lawn, this lawn begs for reclining in the grass watching the clouds sail by.

They are professional, but need to work better on scheduling as well as need to provide better week control products - specifically for nutsedge. They can't get rid of nutsedge even though they treated whole season, as I had to call them few times for repeat treatments too.

After contacting the home office about concerns with my lawn, things improved over the latter part of the summer. I feel that the techs should notice when problems occur and offer treatments, rather than wait for a complaint. Otherwise I'm happy with the overall service.

Our first time using TruGreen to preform this service. Since it involves Overseeding, we will not see the results for 3 weeks. Our technician, Adam ** did a thorough job of aerating. We will follow the instructions of keeping the ground wet by watering.

TruGreen is always on time and what day they will be there. My lawn continues to look fantastic. I have gotten a bunch of mushrooms all through my lawn, I would like to know if TruGreen can put down some fungicide? Please let me know how much the treatment would cost and when it could be done.

TruGreen has been my lawn care company for close to ten years now and I have remained satisfied throughout. The treatments seem to come at just the right intervals so that my lawn never gets weeds or crabgrass growing in it and the shrub treatments have kept my shrubs looking fantastic! Great job keeping my lawn looking lush and green!

The most recent service that I had performed was my aeration service. From what I can tell, the specialist did a great job aerating and spreading fertilizer. He took his time and was very thorough. I have seen a lot of new grass beginning to grow, however, there are a few areas that do not have any new grass and are still bare. My only complaint is that the specialist got to my house at night when it was almost dark. I was concerned that he may not be able to see what he was doing. Personally, I would have rather him come back the next day while there was daylight, but overall, I am happy with the results.

Overall we are very pleased with TruGreen... We usually never see our specialist, they are in and out very quick... After the past service, our lawn has look the BEST it has all year! Our one frustration since the service began is that the edges of the lawn and all the garden beds never seem to get hit with weed killer... We always have weeds in these areas on the edges...

My lawn is beautiful! I recommend TruGreen Lawn Services to everyone! My grass is green and plush. I also take advantage of mosquito treatment, Grub control and aeration. My yard is the envy of the neighborhood. Lastly, the specialist are always friendly and professional.

I would like to see the last fertilizer application done later than currently, like mid to end of October. All other services are done in a timely manner and employees are courteous and complete their tasks well. When appropriate, I recommend TruGreen to others.

No initial consultation with plan. Each technician told me different things about yard. My yard was a yard with Bahia grass with several different types of weeds. It is now no grass with bare spots and a front yard full of sedge weed grass. Horrible!

After using a local service for the past two years with mixed results, I switched to TruGreen and I'm extremely satisfied with the results. A technician finally met me to understand my concerns. Since then, my lawn is much fuller and greener and looking fantastic!

I'm very please the way my yard looks after 4 treatments. My yard was struggling with weeds and not thickening up. I can tell a big difference, and I like the way the tech recommends certain things for me to do after they treat the yard on the print out.

They were super easy to work with. They called ahead, did the work, and left notes. I am so impressed with their work. They sprayed for the mosquitoes and we hardly saw one all summer long. This was a game changer for my family. We were actually able to enjoy our yard.

For the most part I am happy with your services and people. My biggest lament is you NEVER kill my creeping Charlie, and many of the wild violets are still happy to occupy my lawn! Creeping Charlie is a common weed and I don't understand why you wouldn't address that?

"Every situation is different," I can't assume everyone looks at life through the same goggles I do. By listening carefully, I've found TruGreen shares information that gives me a better understanding of what my lawn needs. Thank you TruGreen. TruGreen is proactive before the unexpected strikes.

The yard looks terrible. I repeatedly ask for a field manager when I call the 800 customer service number. I paid them a year in advance and my grass has fungus all over it. Or worms. Not sure. They wont tell me.

My specialist does a good job every time he treats my yard, and he always takes the time to answers any questions that I may have concerning my yard. I am also happy with the TRUGREEN guarantee in they will come back free of charge and re-spray weeds if needed.

The ease of having the service rendered was great, the notifications ahead of arrival was helpful also. I only saw a tech (Michael **, who took over for someone else) one time to relate that the weed I was hoping to get rid of with TruGreen's service was still on site. He said he would address the issue and used another type of spray to try to rid my yard of the weed (he called it Ground Ivy). I did see some improvement, but even after 3 more treatments I still have the Ground Ivy. My lawn looks good other than the Ground Ivy.

I called TruGreen for lawn care and they did 1 application. I later found out the chemicals they used could possibly cause cancer. I am especially worried because there is a family member with cancer. I called to cancel the service and was told, "No problem. Would you like to try our natural process" and I said, OK. Then I got a call saying the natural process would not work for my lawn so I said cancel it and was told OK. To make a long story short my card was charged 3 times. About $500.00 the first time $800.00 the second time and $600 the third time after being told I would get a refund. After about 1 month and many calls instead of a refund I am getting more charges.

I was a customer of TruGreen for many years and had satisfactory service until the last year or so when my lawn had more and more crabgrass and weeds. It got so bad that there was more weeds than St. Augustine. I called TruGreen and asked them to send a manager to discuss this situation. A young man named Earl strolled up into my yard and I began to explain what was happening to my grass. Earl cut me off several times and showed me reports left of my door telling me that crabgrass could only be controlled by removing with garden tools.

I was home when TruGreen tech came to fertilize my lawn. The tech is very knowledgeable. He quickly explained the effect of the pine needles and cones in my backyard from 5 huge pine tree... which raise the acid level on my backyard lawn and no greener grass was growing. He recommended application of lime. I am satisfied TruGreen service.

My uneven, patchy, weedy lawn has been transformed into a green blanket. The specialists have addressed my specific needs (mostly by eliminating patches of chickweed and bare spots). They are always dressed professionally, do a good job, and are friendly. The applications are done at just the right times to keep the lawn healthy year-round. My neighborhood association has very strict standards - in the past I have had to re-sod portions of my lawn because of invasive Bermuda grass and bare spots, but since I started using TruGreen those problems have gone away, and there is a visible difference between the health and consistency of my St. Augustine lawn and my neighbors'. I have been very happy with the service, and I appreciate the pre-pay discount.

My lawn has gone from weedy to virtually none over the last 3 years of TLC from TruGreen services. My lawn is thicker and what bare spots I had are almost gone too. The treatment prevents the Creeping Charlie and other weeds from crawling onto my lot as the neighbor doesn't treat their yard at all and mostly consists of weeds. My lawn looks great!

I have had the pleasure of meeting several of your team members; the last of which was Stephen **, who aerated and seeded my yard last Wednesday. Stephen, as well as other team members I have met, were very courteous, knowledgeable and professional. Thank you and the team that services my yard.

They did take care of the balance now. Still not a fan of doing services prior to reviving payment when people buy as a gift.

The 2 guys who came to aerate and seed my lawn were tremendous. They were very accommodating and helpful. They listened to my suggestions and delivered on my requests. I can see new lawn growing in my bare spots already.

I believe being this is the second year of their service that the lawn despite a lack of rain looks great. It appears thicker and mostly weed-free. For the little rain we did have was only days after an application.

George is an excellent specialist. My lawn looks great and his advice is always spot on. I still have to schedule an additional visit as he suggested to kill off some persistent weeds but I'm sure that won't be difficult. It's sure getting my money's worth with TruGreen.

My yard looks great compared to my neighbors' and looks better than before I started using TruGreen. The only thing I would say that needs to improve would be getting closer to my house and driveway when treating my yard to improve those areas. I notice that weeds and other things are growing closer to the house and driveway.

Very pleased with using TruGreen. Never any problems. My yard has never looked better. My service tech was nice and friendly. He explained what we could do for some problem areas. Company has always called to let me know when they were coming. I am very happy.

The mosquito treatment was successful as there were fewer flying pests outside. I have not had any conversations with your personnel lately. If I needed any information I feel confident your specialist will give me good information. I have had more weeds in my grass this year. Your office personnel should be noted for their (her?) services in being customer friendly, knowledgeable of schedule/or treatment. I continue to dislike having property treatments during inclement weather.

I can clearly see the difference in the appearance of my property since my yard technician started coming to my house. When I first arrived in this neighborhood I often observed the professional appearance of many of my neighbors' yards. I also noticed that the best yards had a "TRUGREEN" sign on the property. I am so glad that my technician made sure that when the neighbors passed my house, they could add my yard to the list of most beautiful sites on the block.

The service is what you expect. No surprises. On time and dependable. A representative always calls ahead of time to schedule the treatment. I have on several occasions needed to reschedule. The technician has always worked with me, often moving a couple appointments around to meet my needs.

Service (Restoring/Correcting a yard of weeds) has been very good as for getting my yard in a condition that's looking great, compare to what it was from the beginning which was full of weeds and whatever. Now if the mushrooms can be removed then the yard will look better.

Hands down, the worst customer service system I’ve ever seen. Everything started off well but none of the weeds were dying. Then they do the “fall” overseed/aeration at the beginning of August. We were in the middle of a drought and their amateur aerator didn’t even pull plugs out of the soil, which was rock hard and heavily cracked from the drought. What company thinks this would be a wise time to perform this service? A specialist came out and agreed with me, stating next spring would be a good time. 3 days later, they call saying an aeration/overseed would be completed the following days. I call and cancel it then see they came the next day and did it anyway. Numerous calls to customer service resulted in no callback. My yard looks like crap and I have a $240 bill that I’m not going to pay. TruGreen, get your act together and call me.

The best lawn service we ever used and we tried them all. Over the past 40 years we have used every major lawn service out there. Our experiences with TruGreen have consistently been all good. Their lawn technicians are friendly, courteous and very knowledgeable about lawn treatments. Whenever we asked a question or raised a concern the TruGreen Technician had an answer and took extra care in satisfying our question or request.

This was our first year using a lawn service at our current home we moved to two years ago. It was also the first time using TruGreen. We purchased a full season plan and have been pleased with the value and the results. Our previous weed issues have been taken care of and the grass looks healthier than when we moved in. Each lawn treatment was done according to the expected timetable and seemed appropriate for what was needed at the time.

When I first started my TruGreen service, my yard in bad shape with a poor root system, bare spots, weeds, and a near dead yard. TruGreen came to my rescue, providing timely weed control, and fertilization throughout the year. In the fall they aerated and seeded my yard which filled in the bare spots, and helped strengthen my yard. The staff were friendly, knowledgeable, and were more than happy to adjust their application time to fit my schedule. They offered suggestions to help with maintaining my yard to make it look great. TruGreen was there when I needed to take back my yard.

Treatment was good. Lawn looks fine but has a few weeds that are probably always there. I like the suggestions that are made to keep the lawn looking well. Like water for a least 1 inch a week if no rain has occurred. Another one is mow your grass at 3 1/2 to 4 inches.

My lawn service provider went out of the way to make my front, back & both sides of my lawn look "lush green" while suggesting how to get a few grassless spots come up with new baby grass just 3 days ago! Keep up the good work!

Fertilized and used weedkiller. He's quiet, efficient. I gave him a 4 because there was no prior phone call. There are no dandelions in the lawn and it is thick and green. Am planning on keeping him. He enters the yard without waking me. That's great!! I'm not an early riser.

For my latest service, your Specialist - Steven ** - arrived at my house at the date and time scheduled. He applied fertilizer to my trees (one of which is somewhat difficult to see and reach), and shrubs, but not the grass (that was done at the time of an earlier service). All appeared healthier and their color certainly more vibrant just as your Specialist said would be the expected result. I'm highly satisfied.

A salesman randomly came out and said he could fix the bare patches in my yard claiming it was a fungus. It would be $58/month. We agreed. 2 months go by and the yard looks the same if not worse. They charged over $250 and now say it is not a fungus it's pet traffic. They refuse to refund anything. They lied to initially get our business and charged us more than double the agreed price with zero results.

The technician arrived first thing in the morning and personally greeted me. He explained precisely what he was applying and answered several questions for me. He was polite and informative. I have used TruGreen for over a year and have been very pleased with their service.

Our Specialists always come to the door prior to any job or application. The front yard was in terrible shape a couple of years ago due to improper cutting and poor care. Now it's plush and green. After aerating and seeding this fall and hoping for an even better yard next year.

I have noticed a big difference in my lawn since last summer. The grass is greener, and I have had fewer weeds. The timing between the applications is perfect for maintaining a healthy lawn. The lawn care specialists are always friendly, and very helpful.

I was using the service all year and kept saying to myself the front lawn looked great (compared to the year before) and I attributed this to the service by TruGreen (meanwhile the backyard looks horrible). Kept ignoring it until it came to aerating and overseeding which supposedly happened on 9/28. Now anybody who knows anything about aeration is that there should be cores all over the yard. The only reason I knew they claimed they did it was because of the $400 charge on my credit card. So I walked around the backyard and didn't see any cores. So I checked my surveillance cameras. Guess what, I saw the guy walk into the backyard after completing the front yard, looked around, and then went back to his vehicle and drove away.

Mark ** arrived at the house and knocked on the door. I left a note regarding a weed issue. Mark and I went out to review where the weeds were and Mark indicated that he would take care of spraying the area and return in 2 weeks to check if the weed issue was solved.

My most experience with TruGreen was the Lawn Service on July 19. It was the fourth and final application of the season. Although neither my wife nor I were at home during the day, the TruGreen representative provided expert service to both our front yard and our backyard. Except for the small TruGreen sign stating that the treatment had been made, our yards were undisturbed. The yards continue to look great, well into the fall season.

This is my first contract with TruGreen, and I am very impressed. Their employees know what my lawn needs, and have been applying the correct product to correct the issues I have. High tech company that uses excellent communication in keeping me up to date, when they are scheduled to come, and also leave me a copy of what was done. My yard looks so much better than it has in many years. I am in my late 60's and unable to give my yard the attention it needs for the appearance I want. TruGreen's employees are always very friendly, and get the job done in a timely manner. I would highly recommend TruGreen to anyone who cares about the appearance and health of the yard at a very affordable price. I wish I had called for your help many years ago :). Thanks TruGreen!!!

The service this year was very organized and did not interfere with daily activities and delivered the lawn performance they said they would. The service provided an accurate date when my lawn would be treated and the technician would always knock on the door before servicing and left a note of his service.

Great lawn techs, great product. Resurrected my terrible Lawn. Your techs gave us great and timely advice that your office would not listen to. Obnoxious, pushy office personnel. Used car salesman are amateurs by comparison.

I am usually at work when the lawn specialist comes, but he always leaves information on my door. It tells exactly what was done and how to take care of the lawn in light of what was done. I always know what day the specialist will come since I always get a call the day before the visit. I like that too.

I'm very impressed with the professionalism and experience of my TruGreen representative. Whenever I am home and they perform my service he takes the time to tell me what is going on and what I can do to help my lawn.

I have been using TruGreen for a number of years now and I keep using them as the services I have them do on my yard keep my yard looking great and fairly bug free. I will use them again next year as it works to keep weeds out of my yard and my plants from being damaged by pests. They do an excellent job and the people are helpful and great to work with. I also have used their return service for when a process has been washed off by rain and was not working. They responded quickly to redo the process to protect my yard and gardens. GREAT JOB.

My most recent dealings with TruGreen came together when they came to aerate, overseed, and fertilize and within six hours we had an inch of rain to complete the process. My lawn looks very healthy this year and second time that I have aerated and overseeded. I think that it's a lot of the little things that they add in on the to-do list that also help with the healthy look of the lawn.

Tree and Shrub Care - These have remained verdant and healthy after adding this service to the contract. It seems a very good extra service to purchase. I have just had it, this being the second year of that contract and its service that have been added. It is in addition to the regular lawn service.

I have several comments regarding TRUGREED lawn service: I received the aeration and seeding, the technician was very friendly and knowledgeable however, I believe he missed my right side yard and right half of my backyard. I have sprout in several areas but none in these two sections. I have not received lime service that was part of the package. TRUGREEN has several separate business branches/divisions, it is obvious they do not communicate with each other. I received two separate phone calls for yard services and the two people were not aware of the other calling about service for the same day.

After my lawn became infected with fungus for the second year in a row while in its second year, I observed the serviceman snapping off the tops of weeds and throwing them down on my lawn. I asked why he was doing this and he said the stuff they are provided doesn't kill thistle. I also asked about the fungus and he said that, "You can't do anything about it, it will be better next year." I called in and gave them 4 opportunities to put down fungicide and they failed to do so over a 4 week period of time. I had fired them before for the same reason and went to Scott's who was then sold to TruGreen a year later.

The messages you left on the phone helps me know when you are coming, as well as having info left at the door for what to do after the yard was sprayed. TruGreen has a good variety of options to help with my yard, from the grass to the trees. The items you use have done a great job with my yard. It looks good! You are very reliable and are there if I have any questions.

My lawn is greener, fuller, and has less weeds with my service plan. All specialists that have serviced my lawn this year have been very polite, friendly, and have arrived during the time periods in which I was told. I believe the value I received for the service was in line with my investment. The continued calls about aerating and seeding the lawn have been annoying, with no one contacting me to see if the services plan I did invest in is still the right plan for me.