Terminix Reviews

Terminix came and sprayed on the inside and outside recently. They let me know ahead of time when they're coming and they keep their appointments. They let me know they're here and when they're leaving. They do good work.

Terminix comes every three months to spray for insects depending on the outside. If I need spraying inside, they do that also. Working with the techs has been a very good experience. They're very knowledgeable and patient with my questions. I'm very satisfied with the service. They do a good job.

Terminix knows what they need to do. And they're just in and out of here and leave me the explanation in the mailbox. They’ve been very pleasant. The tech I got now is nice, shy, and courteous. I've got the termite and the quarterly inspections. Before, we got the attic fixed. I had the rodent care as well. And they were the ones that put the last batch of insulation in the attic.

Terminix is a good company regarding termites. The first rep who came out described the job and it was good. Then, a girl came in and did the job. She was very nice and she did it pretty fast. The price is a little bit higher than the other exterminating company I have taking care of the rodents but Terminix gave more protection to it. Also, if something happens, it's insured.

The tech does the job efficiently and effectively. I trust him with everything he says and does. He cleans up spider webs and tells me if ants come out. We've had ants that have penetrated the perimeter but he found them and cleared them up.

I scheduled service over the phone and the rep was knowledgeable and professional. Also, the techs are very friendly.

Normally, the techs do the job pretty well and they're pleasant people. I manage properties so I have them do my home and I also have them do one of my other properties. But I didn't know they were on the property until I got the bill. That's the only complaint I have. Other than that, pest activity has been non-existent since I got the service.

The technicians that did my yearly service were always pleasant. Then, we were replacing our siding and found a few places of termite damage. Called the office on a Friday morning and was told it would be late next week. I then called back that afternoon, just trying to find out if it was worth them coming out before siding was replaced. Person said would escalate and by Saturday someone would call. Well here it is Monday and I am still waiting. I called today and they said someone would be out on Wednesday. Nothing about a phone call. My contract says within 24 hours I will be contacted. Guess they can't tell time.

Renewed contact for mouse exclusion service for period from 11/1/22-11/30/23. Made an appointment for someone to come out April 11. They never showed up. Called to make another appointment for April 13. Again, nobody showed up. So we cancelled our service and requested a refund. No refund, they say we didn’t need to cancel and could’ve rescheduled? They also said they provided service in October 22 so they fulfilled the contract. That was the previous contract! Never came, never performed the service paid for, but kept the money.

I had bait traps installed by Terminix. The termite damage kept getting worse. I called about once a month for a year and no one would call me back. They came out once and found no signs of termites in the traps and didn't do anything else. They kept saying it was going to be escalated when I called but nothing ever happened, and no one ever called. My payments were automated but they double billed me in February and I cancelled my service in February since the damage continued to get worse and no one ever called. I had to have another company come out and spray.

NEVER, EVER—under ANY CIRCUMSTANCE—use Terminix for termite services. Our household is COMPLETELY INFESTED with both dry wood and subterranean termites and I’ve spent an entire month trying to repair damages myself while desperately trying/begging to have them come perform interior/exterior treatments (per contract) and they have been scheduled, confirmed, reconfirmed and even personally guaranteed by BRANCH MANAGER HOWARD ** on 3 separate occasions this month alone—only to then be canceled and outright refused, on an ongoing basis, by both the branch and regional manager. I’ve repeatedly attempted to go “up the chain” and now have been trying to get outstanding questions/demands answered by REGIONAL MANAGER LES **—who also continues to withhold policy information, refuses to answer direct and repeated questions, refuses to schedule/provide immediate necessary treatments due to the companies ongoing negligence.

I have the termite service and bug service from Terminix. Someone comes out for the termite service once or twice a year while the bug service is every couple of months. The termite guy is somebody new and he's very pleasant. He can't always find the things but last time he was here we made a map. That should make it easier for him. The bug guy's name is Kyle and he's awesome. He takes good care of me. Most of the time, I don't need to be home for the service. It's fine. Occasionally, I see something and I call Terminix to come out and take care of it. But basically, there are no bugs. I'd definitely recommend Terminix. They do a good job.

The techs are good. They come out about twice a year, inspect the foundation and make sure there's no evidence of termite tunnel and check the bait station to replace those. They won't spray any kind of termite kill because of regulations. They just put these bait traps down, but as long as the bait traps are there, then the termites prefer the bait instead of my house. So, I'm relying on that, and so far, so good. The only problem I had is we went over a year and nobody called or came out. I had to call Terminix and say, “Guys, I hadn't seen you in a long time". They looked at the book and said, "Yeah. You're right. We don't know why." Since then, they've been setting appointments and coming out.

I got an infestation of cockroaches in my house, so I needed something to get rid of them. Terminix answered me really quickly, then they gave me a call on a Thursday. I couldn't be there on Friday, so they gave me an appointment on Saturday, which is the only day I had off. They got there earlier than I expected, and it was good. I told them where most of the infestation was at and they said, "That's where I'm gonna put more chemical." The first hour, we saw some dead cockroaches, but I still see a lot. So, I don't know if it's working or not. In our contract, they'll come two times in one month, and from then on, it's gonna be every three months. They told me that I could contact them as many times as I want within that three months if I still keep seeing activities, and they'll go without charge. They said that every time they go, they have to wait at least 21 days, so they could go again.

I'm happy with Terminix's service. They do what they're supposed to do. They come four times a year and spray for insects or bugs outside and inside the house. The reps always call me before they come and show up the time they're supposed to show up. If I have extra needs, they come and service it for free.

A Terminix salesperson came to my house in the day I closed eScrow on March and he spent less than 20 seconds peeking into my attic and misrepresented what he saw. The salesperson required the purchase of several services to cure the problem, however, these services have not cured the issue. I paid $6,750 for insulation and exclusion/service plans.

The techs are friendly and do what they're supposed to do. We’ve been with Terminix for years and years and use them for termite control and bugs. We still have a few spiders. It's not gonna keep everything out, but it keeps most stuff out.

I already have termite protection with Terminix, so I just continued with the pest control. I'm not really sure if it's beneficial for me to do it because Terminix is more expensive. The only reason I kept Terminix was because I already had the termite bond with them. After I got the service, I noticed that some prices were lower with other places. The technicians are good. They seem very knowledgeable and willing to help. How often they come out works pretty well. I kind of wish that it was more consumer-driven as opposed to being scheduled because you may not need another visit. They pretty much put down the traps. They come out for one visit, and then after two weeks, they come for another one. I have to pay another bill, and I don't understand what was the second visit for. So, it just seemed a bit much. Why did they have to come out another time? I didn't request it.

The person from Terminix who came out and spoke with us was the most open and willing to answer questions that I had and explained things compared to other groups. There were a few gentlemen who arrived to do the fumigation, but one was primarily speaking with me and he made sure that we did a walkthrough of the house and that everything was properly bagged and sealed or removed. He discovered something that we had missed, which was great because he was able to help guide us through how to handle it. He did a great job of making sure we had a location for key exchanges, confirmed that the gas and everything was being taken care of. He was wonderful.

The technician was very nice and helpful, and the visit went well. We realized there's also a problem with one of our bathrooms, so we wanna tackle that first and see if that helps. I haven't seen the full results as of yet, but the pest activity is a little lighter.

Buyer Beware. The first technician who came out did not know the difference between a shingle roof and a steel roof. He told me that they would seal the house and catch the squirrels in the attic. Cost $2,000.00 but guaranteed against rodents for a renewal policy of $200/year. The second technician came out with a foam spray can. He told me they did not do problems with roofs (which I was now told was the squirrel access) and they were not going to fix the crawl space access. He sprayed around the places where plumbing pipes went through the floor and said he would return and replace the crawl space door. He placed one live trap in the attic. They returned and the crawl space repair was to nail a board over part of the dog door access. More spray foam under the door. From the smell, I assume the squirrel died in the wall. They left one live trap in the attic.

It's been good with Terminix. Their technicians are friendly and polite. If we see anything, we call them, and they come and take care of it.

My wife and I built a house recently. We don't know the pastures so there's your normal stuff like spiders and scorpions. We did Terminix as a preventative measure. We're getting rid of stuff and not having to look at stuff crawling around on the inside. There was a guy that came out. I was at work and he went in and got it all taken care of. He has been doing the service for my family for a long time. He's coming out every quarter now. I called Terminix one time to schedule an appointment and their guy called me when he came out and called me when he left. Since having Terminix, our pest situation is better now.

I pay 700 bucks a year for termite coverage because about every three months, I get a bill for just a few cents under 180 bucks. I get an email for service and I go along with that. Their technician showed up in the interval that was in the email. He let us know he was here at our home. He did his job and he told me that my dogs could go out in about 30 minutes. I always wait an extra 30 minutes. He was professional and polite. He answered the few questions I had.

Terminix might be a good company but their Key West office is terrible. They took my money and never performed services as promised. They sent false reports about treatment and never came in the house. I have been trying to get a refund for weeks but they don’t respond to calls, etc.. Initially they came out and verified we had termite infestation. It is very easy to spot (wings, termite dust, etc.). They sent reports stating there is no evidence (again, they never came in the house). The situation is getting worse so we had to call a local company that was honest and much more professional. I really want my money back but can’t get any response.

It's been great with them. Years ago, I had horrific things and they helped me. The techs were able to deal with creepy crawlers. Now they spray outside every three months. They tell me everything's great.

The reps are responsive and they work with us on days to make sure it works when we're around. Terminix did service inside and outside for bugs. The techs were very thorough and they did a good job. Results are we don't have any bugs.

They were quick to respond when I talked to them. The technician was really friendly. They sprayed inside and outside the house. I still have spiders and spider webs here and there but it's been a little better.

I contacted with Terminix in November of 2022. I had noise in the attic, a salesman came out and without a full inspection told me that it was mice. Interesting that he could tell that by putting his phone up in a 1500 sq ft space and snapping pics claiming droppings. Well it was very expensive and he promised that they would get them out in time. The pest control team came out and sprayed etc, then the exclusion team came out and supposedly sealed the outside to keep out any new visitors. They also put 2 traps at the attic entrance large attic and never got up in the attic. I was told to wait a few weeks it takes time. Well the noise cont. I called. They sent another rep out, initially he did not show, or call. I rescheduled. He came out, went into the attic, laid traps, patch holes, etc. He could not get holes in the front and told me that a team would come out and fix. They never showed so I called and got his boss.

Terminix does us a good job and I'm sure they'd do one for other people too. We've been with them since we lived in this house, which is 25 years. They did the initial termite inspection on it and we're still with them. The guy was here last week and did the inspection. He did the outside, came inside, and looked all through the house. He also left us some information, a couple of things that we needed to do for a little maintenance around here. It was a very good experience and we're happy as hell.

The technician notified us when he was on his way. He did his job and took care of the outside.

My HOA paints here every five years so you gotta do a termite inspection. I found out I had termites so I had to get the tinting, $2,600-something worth of wood repair, and then signed up for the warranty for $1000-something. It was almost $5,000 all together. Everything was good with Terminix and everything was communicated well. It was just expensive. I wish they could lower prices.

Terminix is good at communicating. They let you know who's coming, when they're coming, when they're on the way, what the work is happening and what's going on. The follow-up is excellent. They're incredibly reachable. The technicians that come out are lovely. I've got one or two people assigned to different things and I can just contact them whenever I want to. They come as I need them, when I need them. I get a full report with pictures if they find something.

I always have the same gentleman, Mark, to do the service and he's excellent. I'm very happy as long as I have Mark as my service guy. In the past, we mostly had ants and now, for the most part, we don't have them. Once in a while, we do. But if I call, Terminix will come out again to take care of it.

The technicians are amazing but I had to tell them what needed to be done. I thought that they were gonna clean the areas and stuff and when I ask them to do it, they're more than happy to. But it wasn’t on their list of things to do. If I didn't speak up, it would never have gotten done.

Terminix comes in and does monthly maintenance for a couple of our offices. We're pest-free as long as they’ve been coming out. But when they come out with their maintenance, they could take a little bit more time and replace the traps a little bit more often.

I started with Terminix when we had a mouse problem in the house. They came and took care of that. Then, they come out once a quarter and spray for bugs. However, they were supposed to come and do a termite inspection, but the guy never showed up. Other than that, when they come and do the service that I'm paying for, they do fine. They always tell me they're coming and they show up when they say they are. Then they tell me when they're done and what they saw.

We've been using Terminix for over 35 years at every property that we've owned and they've done good by us. We have the termite annual plan here also as we had with all of our other previous properties. I get a text ahead of time saying that it's time for our service. We are notified of the date. We don't need to be there ‘cause it's external but if we have any issues on the inside, we let the rep know.

Terminix came out for rodents outdoor and indoor. The technicians come in and try to do whatever. It really doesn't help, though. My mom called them a few months ago and the tech really didn't do anything. He tried to cover up some spots, some holes here and there, but the rodents are still running around.

Initially, I had ants so they came and remedied the problem. It was fine until the next time. After they'd been there, the pest disappeared. They do the job for me and I'm satisfied with them.

Somebody checked if there was any pest activity here. He told me there wasn't but I needed to have preventative work done.

I was a customer with Terminix in Vickburg, MS for over 3 years. I had a Termite Bond, Termite bait stations and pest control services through the company. I moved out of state and put my house up for sale. When I had a contract I needed to get a Termite Letter/Wood destroying insect report (WDIR). I called Terminix as that is who I had all my services through. Over the phone I was quoted a range of $100 to $150 or this inspection. They said the exact price would be given to me by the inspector before performing inspection. The day of the inspection the inspector never called me before inspection. He did call me after the inspection to try and upsell me on getting pest control. I explained I was closing on the house in 2 weeks so wasn't going to pay for pest control for the new owners. He said he understood and we ended the call.

I was notified that a yearly inspection needs to be done. The gentleman came, looked around, and he said that things were fine. I told him that there were no mice in the house and he left. But since then, I found out that there are mice in the house. I got another email saying, “Your yearly inspection is due. Please tell us when you can do it.” I didn't know how I can answer that email because it's just been done. So there seems to be a lot of disorganization on the scheduling level. They do know what they're doing as far as pests are concerned, but not so much in the administrative level of things.

Terminix is a good and reliable company. They come out once a month and spray the inside of our house then go outside and try to sweep down the cobwebs and spider webs. They spray around the house too. I like the technicians ‘cause I can talk to them. I wish Terminix wouldn't change the technicians so often, but that's okay. I understand, and usually, one of the techs I deal with lets me know when she's gonna come. She was just here Friday. We still have a few ants right now, so Terminix said, “Give it three to five days and it should work.”

I call Terminix to schedule a service and it’s easy to get through to a rep. The techs from Terminix are good.

They're very prompt about coming out. I like the service guy. He's been out twice because I checked one of the containers for the termites and the container had all been eaten. It was gone. I had him check a couple of them and he replaced the one that was gone. One of the lids was broken. So he replaced the lid too. They were good about that. The only thing I don't like is their price is a little pricey for the product.

I like Terminix. I tried to see if there were other better ones because I thought the customer service was bad, but I had misplaced anger. I went back to Terminix and they came up to be better than the other ones. When I have question or concern, they're on it. I have no problem with them. Ryan is the one who always comes down to service my house, and he's really good. Even when I snapped at him, he was so patient and kind with me. He was just chill. Late last month, he came in to do my quarterly spray around the house and check, and he also came inside the house because I had a concern.

The technician removed cobwebs and went around the house and sprayed. He left me a message as to his findings when he finished. It was a very good experience. We do not need to have the techs from Terminix enter at this point in time, which is good. So, they're able to come according to their schedule. They let me know ahead of time, but we don't have any pets or anything that would cause an issue with someone coming on the property. Jason, the tech, has given me a phone number where I can call him if I need to. But a lot of times, we communicate by text. I can call him at any time and he would be responsive. We've been very pleased with Terminix. They are effective and pleasant to work with. We've been using them for probably 25 years and they keep the pests at bay for the most part.

It's easy to work with Terminix. I had ants coming out of one of my windows and using their service got rid of the ants.

Terminix has been consistent. However, the cost is on the high side, and we sometimes have trouble on the service end of it. Like if we have an issue with a rodent infestation, sometimes it's hard to get them out in a timely manner. Sometimes they're also not clear on when they're coming, then they come or they send messages that I'm supposed to see online, and I don't always check that. Once the technicians are here though, they're great and they seem to be able to solve the problem. I've had good experiences with them.

Terminix comes out quarterly for preventative maintenance. The service has been great. They're very attentive. They notify me a week prior to coming out. They also notify the same day that they're gonna be out in the afternoon, even to the point where the technician will text me saying he's five minutes away or he's coming down the block, giving me a heads-up. It's been the same guy who's been out three or four times. He listens and there's never been an issue with him at all. I'd tell him I'd seen ants outside and he'd go and check out the location and spray it down.

Scheduling a service with Terminix has been very easy. The techs are out here on a regular basis and I haven't needed any one-off type of appointments. They always report to me after their review about any activity, so I can exchange a lot of information that way when the rep is here on site. The techs have been excellent, too. I had an issue with termites and I don't often crawl under the house to look if they've returned. I trust the pest control devices of Terminix. They put a zone around my house and they come out to look periodically. About six months ago, when I was digging up a very old woody type of plant that was close to the house and I was trying to go for this root, I looked down and I saw some termites congregating on that root because it had turned to wood. I called Terminix immediately and they came out and took care of it.

It's easy to set an appointment. We had a bunch of ants in the house, so Terminix came out and my wife said the tech was nice and he was on time. My wife only had him spray in one spot where most of the ants were, but then, I found the ants in the bathroom, the kitchen and every place else. Terminix came back out, and they sprayed the rest of the house. I haven't seen a lot of ants since. Overall, it was a good experience.

The guys are always super friendly and adaptable to me when I go, "Okay, you can't come today." They're always really good. They also answer all my questions very easily and try to help me out with anything that I have an issue with.

Terminix does a good job. They send me pictures every time they come out. They respond well every time I need them. I have the technician’s number. If anything, I can call him directly.

Terminix provided a good package. We were new to living in a wooded area and had a lot of bugs to fight. They come out a couple of times a quarter. The guys let me know they're coming. They come out, do their job, give me their reports, and then leave. The technicians are really good guys. It can be expensive, but we've been pleased with the results that we've had.

We've been a customer of Terminix for years. They come out every three months. They look for signs of a problem. They often spray around the perimeter of the house. They also come when they say they will. They're very pleasant and they seem to know what they're doing always. We don't have any problems right now. We had for a while and they found the problem and they took care of it.

Chad was very helpful. He was kind. He took care of all my problems. He answered all my questions, and was accessible and knowledgeable, so I appreciate that. I like that plan and it was affordable. And the flexibility was great. When they weren't available or couldn't do something, I was, “I just can't. The scheduling wasn't good for me.” Also, they could do the outside and say, “Just contact me and we'll come back in and do the inside.” So, it works out for me. I highly recommend Terminix. I have some friends that I told them that they should get it.

I probably would not recommend Terminix to do an insulation job. The work got done properly. But it took a while to get there. And it had a lot of stops and issues. I wasn't as pleased with them when it came to that. For the pest control, they couldn't get here as soon as I would have liked, but they kept trying to work to get it in sooner, which they did. And the general technician that usually comes gave us a call. We've had him for a long time. He lets us know when he would be here. He calls the day before. And he would call that he’s coming, "Hey, I'm almost there." We would tell him if there was anything new that we got. And he worked it out to get here and do what he always does. So, it was very easy. Initially, it would be a week before they could get here, but they got it within the next day. So, they did do a good job.

The tech lets me know when they're coming. They most recently came out a couple of weeks ago and the tech made sure he got done what I wanted done. I've had pretty good service with Terminix. They make sure my needs are taken care of.

Terminix comes quarterly for my pest control and when it’s due, Shayden, the technician, would text me and say when it's set. He is a very excellent and effective technician. He makes you feel comfortable and he explains everything he does. He listens and answers all questions effectively. Before he leaves after the service, he tells me when the expected next treatment would be. He updates me of everything that is happening and he's one of the best technicians that ever came to my house. Daniella, who came to inspect termites, was very good also. She goes around and checks on places expected to have termites and explains the activity. She would show it to me. The techs are very thorough and there's respect between us. I really appreciate that. Those are the good people I have met with Terminix.

I went with the top tier package with Terminix but it's not as easy as I would think. I'll get text messages from the technicians but it's not very well coordinated. The techs have been fairly good, though. The guys are thorough and prompt. If they're not gonna be on there, they'll let me know.

Somebody was in for a quarterly spray. We see the same person, which is nice. And Terminix always let us know when they were coming, which I appreciate. Also, they're willing to come whenever there was a problem. We no longer have pests. So whatever they are doing, it's working. It has been very pleasant.

Whenever we see anything, we call Terminix and they would come and take care of it. When they call and say when they're coming and ask if that would it be a good time, they are very courteous. We have two gates and we open the gate on one side. A tech would be walking outside and doing work near the walls and looking for the bugs. Before he leaves, he’ll ring the doorbell and tell us that he didn't find any or he sprayed some places where he saw ants. Terminix is very dependable and they do a good job.

Terminix was very courteous and they did the job. In May last year, the tech came to do termites. He went underneath the house and sprayed. The tech came last week and he said he didn't have to come inside. So far, everything is good. I haven't seen any ants. The tech even brought an extension pole with a broom at the end to get the spider webs down.

Terminix first came out, they treated both inside and out, but they've just been treating outside now. We had a service with Terminix two weeks ago and we've been very pleased with the turnout because I don't have any more bugs. It's been the same gentleman who comes out every time. We like him very well. I would highly recommend Terminix if people need help.

Terminix recently came out and inspected my house. They come out at least once a year and check for termites. If I see something that looks suspicious I might call them, but I haven't seen that in a long time. The technicians from Terminix do a good job. They know what they're doing. Terminix is a good company. They're the one to go with.

Stephanie has been good. She comes in, does her job, and goes on have a little conversation. She is very welcoming, and friendly. But since I had this service, they've been charging me two different charges instead of putting it in one bill. One charge come out at $33. It came out day before yesterday. The other charge of $60 came out today. That's a inconvenience to me and I have expressed that I wanted it in one bill. I have continuously requested for that.

We had carpenter ants. Terminix came out fairly quickly and it ceased then. Mike was great. He's been out here twice, and I really like him. He lets us know he's coming and shows up when he says he's coming, and he does a complete job. He always asks me if there's anything else I want. He's a real asset to Terminix. There was a point where a previous technician would say he was coming, but he wouldn't come. He didn't let me know he wasn't coming. He's not with Terminix anymore, but I was quite disappointed. At that point, I was ready to look for a different company. But when Mike came on the staff and he started taking care of me, things have been great.

When Terminix comes up, they do their job and they don't bother me. They call me when they finish. Since having the service, we no longer have bugs outside or inside.

I acquired their services in January, they are supposed to come weekly to check on rodent traps, I had a good technician that came about 3 times (Mike). Did a great job however since about a month ago it’s been an ordeal to get the technician to come over, they sent a new one that misrepresented his work indicating he had checked the traps when in fact he didn’t, I discussed with service manager and got Mike one more time but it’s been three weeks or so that in spite of scheduling the technician doesn’t come, this is a yearly contract called exclusion and I am paying close to a thousand for it, the minimum I expect is a scheduled visit to actually happen, it doesn’t.

Terminix provides extermination services. So, I use them. They lay down mice traps and stuff like that on the exterior of my house and the interior. Their technicians were good. They're on time and they do what they're gonna do. I would encourage others to use Terminix.

My family has had Terminix as our pest control provider for several years. Approximately eighteen (18) months ago, we received a different technician name Austin. He is outstanding! Austin always arrives with a smile, is on time for service calls, is professional, and pays attention to details. In addition, he is kind, considerate, and thoughtful of my mother (senior citizen) and my dog. Austin is always mindful not to track dirt or debris into the house and leaves the areas better than how he found them. Austin is an asset to Terminix!

I moved in with my boyfriend and referred him to Terminix because we had carpenter ants. The rep gave him a quote and my boyfriend accepted the quote that was given. Later that evening, they charged his card for $4,000. But when the rep got back to the office, he called and said his boss told him the quote was too low and that they needed $4,000 more to pay for the service. My boyfriend aid, "No, I'm not gonna do that. What are my options?" And the gentleman told him he can cancel the work order and get his money back, so he did. And the work was never done and he requested that the $4,000 payment be refunded back to his credit card, and it still hasn't been done yet.

I have my periodic service with Terminix where they come out quarterly for spraying. I was just getting service to make sure I don't get any pest and to protect my home. The technicians are great. I haven't had any problem with the technicians.

I had a very good experience with them.

I was having problems with ants. I didn't want them to get a foothold in my lawn and eventually try to get into the home. I got Terminix and the technicians that come out are very professional, very knowledgeable, and they're good listeners. The two that I really had some time with listened to what I said that I wanted and didn’t want. They shared their expertise and what they were going to do and how they were gonna do it and they met their word about when they were gonna be completed. I haven't seen any more of the ants since I've had the service. The tech came out and he checked those bait containers, and he said that I had plenty in there. Then I had a problem with a type of bug that are kinda orangey. There was an infestation. I don't know where they came from, but they were on my back deck. The tech came out and he said, “Okay. I'm gonna do this and this.” I went back out there, and I haven't seen another bug since.

We get a report when Terminix comes on a quarterly basis, then we get the termite inspection once a year. We normally would get a report with a photo of a gentleman who would come out and that would usually be Gene. But the gentleman who recently came out was different. I didn't have any problems with him other than the fact he didn't show up until it was after 4:00 in the afternoon. We were getting ready to go out to dinner, then he said he was 20 minutes away and asked if he could still come. I hesitated but I didn't want to inconvenience him because we already had to change the date of the appointment. So, I told him to come on over and he did. He was polite and seemed to do his thing.

They replaced my installation in my attic, disinfected, and shielded my house as I had evidence of mice. But they were supposed to do my garage and they didn't that day. They scheduled an appointment to come back but nobody showed up. Other than that, I have no issues.

Terrible. The first person they sent me was a unable to make the appointment, the second person never came but quoted me 2k to do the treatment for mice plus $150 per month because of my neighborhood.

Terminix comes and does the areas where they need to spray, and they take a closer look. Sometimes, it's not the same person, but so far, the treatment has worked. If we need additional spraying like last year, we call and they come and do a second fumigation, if we are still having some of those pesky bugs. Recently, a technician came to do an inspection and to spray, and my husband pointed out the areas we wanted treated for black spiders and crickets, which are the two main things that we deal with. It was good. We even got an automated message that they can come back in case we still had this problem.

I had carpenter flies that they would make holes around the perimeter of the roof. Every Terminix person that came out here was respectful and did their job. They were extremely professional. However, one tech sprayed around and I asked him if he would fill in the holes, and he said, "We don't do that. That's old school." My idea of a complete job would be to spray it and when there's a hole, just put wood putty in there just to conceal the hole that were made by the bugs. If there was a nest in there, fill that gap in. Now, I have to hire another contractor to come and finish the job. The salesman directed the problem to his management and was still "We don't do that." I can't do it myself as I'm 83 years old.

For a one time service every three months, it's almost $200 now with Terminix and that's a little expensive. It started off at 125, so the prices keep going up. But the techs are always very good and polite. I like to make sure that they come in my house and outside and do all the perimeter. It's worth it if they'll come in. If they only do the outside, then it's really not worth it.

Terminix had the best price. We have a commercial business and techs come out once a month for the two different locations. They do our pest control inside the kitchens. The tech has been really good with everything from the response I got back. Now, there's a lot less pest activity. I'd highly recommend Termnix.

We found some bugs in our house, which was unusual because we're clean. Terminix is a reputable name so we called them and scheduled an appointment to have somebody come in and spray. They did, inside and outside. I just had the technician out a second time, so it's been three months since they came out initially. They did another service just on the exterior of the house, and everything's great. Charles, our technician, is very communicative about when he's gonna be there and he's there when he says he's gonna be there, which is kinda cool. He performs the service and shows us what he did and what he found, if anything, and just been happy with it. People should give Terminix a call. It’s a reasonable price. Every technician is different, but my experience has been good. I like Terminix.

If there's anything that Terminix needs to do, they'll do it. They have exceptional customer service. We had a guy come out during the pandemic and I appreciated that when he came in the house, he had on a mask and make sure that I had on a mask before he entered the home. He also asked me different questions and told him about the experiences that I had with the water bugs. And I haven't had that problem since.

We've been using Terminix for a very long time. The tech, Don, has been wonderful. They started changing the techs around so I called them and said that if I can't have Don, I don't want any of them. He's the best. We're gone all winter so Don has the code to our garage and he goes in and makes sure there are no mice and everything is the way it should be.

We just bought a new house and we're having problems with bed bugs. They came by and sprayed the house and they did really good. We'll have them come back here soon for a checkup.

When I have a problem, Terminix will send somebody out. But the only thing I don't understand is that I have the maintenance part of it where they come out every month to the house and spray but nobody checks my termite bait stations. Other than that, I've not had a problem with Terminix at all. If I need a thing, they're usually out pretty quick. If the technician is out and I got a problem, he usually takes care of it for me. They do what they say they're gonna do.

Terminix is on a regular schedule and it's automatic payment. So, I don't really have to worry about those things. They just come out. They give us a heads-up that they're coming out before, and then they come knock on the door and let us know the plan and all that good stuff, and then follow up once they're done. That's been our typical experience. So far, my experience has been fine.

If you have a good technician, Terminix is a good service. Their techs are thorough, polite and efficient.

We have a quarterly exterior service with Terminix. If we have something inside, they take care of that also for the same cost. A couple of times, we had ants in the house. They came out and took care of it right away. They didn't come back for three years so that's been great. We've had two technicians, and one of them, Vincent, has been our guy for the last five years. He's great. I'd recommend him to anybody. If you could get that guy, I guarantee it's going to be a good experience.

Terminix comes out every three months. And they always call me before they come. They check all the bait traps. They told me last time, I need to cut my shrubs back because they were touching the house, and that's an easy way for insects and things to get into the house if you just leave them a branch to crawl over. And they tell me if there's moisture in the traps and just anything that I might be alerted to. They're always polite. And when the tech leaves, if I'm not home, he would call and tell me that he was here, and I get a review online that I could fill out. I would highly recommend Terminix.

Terminix has been great and I don't have to worry about bugs. We have the service where they spray around the house for the bugs. The same guy texts us and says he's coming for service. He comes and does his thing. He’s very pleasant. We added the termite thing and they have these things outside. If we had termites, it's supposed to be protection. If I need additional services, I would just call Terminix and ask them.

The guy came out to do pest control and he did an excellent job. He did more than most of those guys did in two or three visits. It was the first time he’s been out here. Most of the guys just haven’t done a really good job. They spray around the house and then leave. But with this guy, we had some ant beds out front, and he sprinkled them. I was having some problems with some rodents and he lent me some traps. I've had Terminix for a long time. I was really happy up until about a year ago.

Terminix had to complete a service, and they remedied the problem to my satisfaction. I haven't had a lot of pests other than those pesky lady bugs, but there isn't a service to get rid of those.

We were a few minutes late so the tech waited on us. He had already gone around the outside of the house and did a good job. He was very friendly and cordial. We let him in the house and he went right to work.

Once a year, Terminix inspects the property. Scheduling with them is fine. They have provided good service.

The gentlemen that normally come out from Terminix are Andreas and an older gentleman. The older gentleman is going to be retiring, and I understand, but I'm sad. I've built a rapport with them and they know what's going on in the house. I don't have to explain it from scratch. Andreas and the older gentleman are also really good about calling, texting and letting me know that they're gonna be coming and doing what they need to do. If we've ever had problems, the problem has been resolved. I haven't had to call the manager. So far, so good. Terminix has taken care of everything, including some rodents in the attic. I'm just concerned that the rates keep going up. They were able to decrease one of the payments, but that was it.

I had a case of the wood termites that's been making a mess in the bathroom and the tech from Terminix got that. He then put the ground stuff around and drilled in the deck by the pool. It was all fine. The tech was a little messy in some ways, but he was very nice.

I've been having rodents under the house and they came out, sprayed around my house, and cleaned inside. Finally, I'm at peace. Also, the technicians were all good, friendly, and helpful. Terminix is a little expensive but they're all right.

They failed to call or notify me that they were gonna be coming, so only half of my house got done. Also, there are a lot of times that I'm not home when they do the service because their range is too big for me or my wife to be home. I would like to be home when they do it because there are times when I would want to do the inside. Also with the last service, I've definitely noticed more pest activity. But their techs seem to be good.

I'm greatly in debt to Terminix. I have their service for the quarterly spray, the dry rot termites, the ground termites, and the rat patrol. Their technicians are very good but the management to get the technicians here to do what they need to do has been poor. 11 months ago, we were having an episode where we were seeing some of the dry rot termites. So, the guy came out, drilled through the ceiling, and sprayed. Then, he was going to go up in the attic. But he said he didn't have the right equipment so he couldn't do a very good job. He said he would schedule the guy that has the right equipment to do the job. But the job just got done about three weeks ago and that was almost a 10-month period. When I would call up and ask when were they going to send the guy out, they would send an inspector out. Six times they failed to get the proper guy out. But when he did come out, he did a good job.

The techs are all good. We've had a couple of the same guys. We've enjoyed and had them for 20 years.

A guy came to the door. He was very polite and completely upfront. He went around and gave me a rating of not so good in one field, but he never elaborated it, and nobody ever called back to tell me why I didn't have a complete good result in the examination that he did. But as far as I knew, everything was perfectly fine. One of the things that the company used to do was put yellow stakes at each corner and along the side of the house, and they stopped doing that. But they left the stakes there. That had been there for three years. They're getting chewed up a little bit and they're getting knocked around and hit by the lawn mower. More communication from them would be better. I also want to know why the price is a lot higher. But I'm satisfied with Terminix.

Terminix has been good about fixing problems or trying to. If I say something to them, they come out and they try to do something about it. They put some sort of barrier on the outside to keep the pests from chewing in certain areas. When we had mice downstairs, I told them to get rid of the batting and replace it with a good one and they would get rid of the mice and they did that. They also put in mice traps to try to catch anything that tried to to get in the batting again. They check and replace the traps that need to be replaced. They put the great, big ones that go on the outside that give them poison. So, really and truly, we've been pretty good.

Terminix sends a salesman to verbally promise you and sell you things they can't deliver. They charged extra for early cleanup and after not hitting the deadline, they kept the money. The workers that come to your house are mostly ex-Cons with gang tattoos. Then a year later you are fraudulently charged with a $420 annual service fee you did not ask for or want. Then after canceling and promised to have to get the refund, after several phone calls and a month I was told it was first credited to the account, then promised it was sent back twice, finally had to just call my credit card for a reversal. Terminix is a business run by SCAM local operators with no Corporate oversight. I rather let the Termites eat my house than hire Terminix.

I've had Terminix since 2014 and they come quarterly. I had some critters in my house and they took care of that. They also insulated my crawl space upstairs. But last time, their box truck had driven over and that left big ruts in beginning of my driveway, in my lawn through my flower bed. The tech, Steve, is gonna come over and check it out.

When I first moved in, I noticed bugs. I get Terminix to come every quarter and it seems to work. They came last quarter to do the outside. They come and do the inside if I need it. They make sure the termites aren't coming in.

I contacted Terminix to provide pest control services. The finance company is SMAC, which is horrible company too. After not showing up to the property to provide the service I decided to cancel after two months, they only show up once to the property. I was still charge for the entire year by the company SMAC. I try to communicate with Terminix and they never try to follow up and investigate the situation. Horrible experience, it's better to find a local company instead of Terminix. BEWARE OF TERMINIX.

Terminix is good and very thorough. Whatever I tell them to do, they would do it. Whenever I need them to come out, they would come out. But my gate is locked so they couldn't get inside the gate to do the surrounding of the home. And sometimes, I may want them to do my basement but they couldn't get in. There's no one there. So, it keeps a trip. Just be proactive and call me, and we could get someone there. If I need to clean up my basement, I can do it so they could get through. Even if it's a recording, "We'll be there tomorrow." They don't have to give a specific time as long as I know they're coming. And not when they are coming in 30 minutes, and they would say they're on their way. Other than that, they're great. I've had them for five years.

Worse company I have ever gotten service from. I was told they would spray the inside and outside of the property for free for the first service, then proceeded to only spray the inside. I called and told them I wasn't going to pay because the guy used aerosol cans which I could've done. I then told them I didn't want to continue my service and they still sent someone out again and I told the guy that I wasn't wanting him to spray again and that I ended my service and he left without doing anything and Terminix charged me for it. They have been trying to contact me and finally I picked up the phone and it was Terminix acting like they were from collections and told me I was going to have to pay. I hung up obviously, and called Collections myself did a whole background check and nothing came up for the past 6 years! They are liars and don't care about their customers!!

Over this last year, I've had the same guy with Terminix, which has been great. But what they ended up doing was they kept transferring the techs to different areas and that was how I ended up with someone new. But this guy that came was very nice and thorough. He talked to me and answered all my questions. So I was okay with him. I felt comfortable with him. All was well.

I had no termites when I contracted with them. At Billy's request, "because they're everywhere", I contracted for subterranean termites after my initial pest control, so I signed up for the bundle. Then I was being double billed lol. Once for the pest control and once for the bundle. Still waiting for my refund for the double billing. Then and only because I decided to redo my floors guess what I found??? Subterranean termites... Total infestation. Huge nest, the whole deal. No indication of termites before. Not through his inspection, no wings, no wood decay, nothing. What can he offer me? Treatment. So I get treatment, nest removal, and guess what? I still have termites...

We've had to change our treatment plan. I'm still waiting for Terminix to decide whether they're going to help me under the contract and fix some of the damage that was done. But for pest control, it's been great. The technicians are great. They come in, chat a few minutes, and then tell me what they're gonna do, and they do it.

Terminix is not a wonderful company. I get scheduled for times that are convenient for them but not convenient for me. A tech comes too early and he makes a racket. My dogs start barking and I wake up at 8 o’clock on Saturday with a feeling that Terminix is not a considerate company. There are limited services where I live. We started with Terminix and never canceled. They've been kind in some ways initially and the guy I originally had was quite wonderful. I used to get a call from somebody who was really connected and interested in my family. But the district he's handling is now in Kihei. We've had three or four different people show up here and do different things.

I have Terminix for my home, a rental property and a cabin that I have, and I'm very satisfied. Our service has always been excellent. Paul has been doing my cabin in Lewistown for two years now, and he is very reliable. Because I do not live at my cabin, he comes quarterly, and he always calls me before he comes and after he's finished. I'm very pleased with his work and the way he contacts me.

Terminix was out here last week and did a spot treatment. Our last technician was fantastic and my wife said he was a gentleman. He was very thorough, hands-on, and very informative. I'm a real estate agent and I usually recommend Terminix to my clients. They are the best out there as far as I'm concerned.

Terminix has very easy, very friendly, and professional service. Unfortunately, rates increase and from what they told me, premiums increase for termite coverage year to year. This past year, they explained it to me a lot better than previously, so I understand better how they charge. In my area, I'm paying one of the lowest fees because I'm kind of grandfathered in since we started over 10 years ago. I don't think that what I pay is that bad for an annual service. Also, I haven't disliked anything. Customer service has always been helpful and the agents are always professional when they show up. If they come in the house, they make sure that they check their shoes or wear covers on their shoes before they walk on the carpet.

In the Fall of 2022, I signed up for the Terminix control of my property. I am in the process of selling my home within the next 60 days. I contacted Terminix to cancel my contract. Open calling and speaking with a representative. I was told in order to cancel; it would cost me $1000.00 to do this. So now I'm forced to maintain a contract at $100.00 a month on property that I am no longer occupying. I would NOT recommend TERMIX!

Terminix has been very good in explaining things and when the next service is. They've been doing a good job with it.

I just had a claim against Terminix for damage to my home. They made it right. They paid for having everything fixed and did a really heavy treatment for the termites. So, I was satisfied with what they did and they had some good contractors. My local pest control guy has been really good. He's very, very nice and will come back. If I call him, if there's a problem after he's been there, he comes right back and takes care of me.

I've been with Terminix for eight years now. They're reputable and dependable. They came for my annual inspection and they were very professional, did their job, got in, got out, explained to me what they were doing and sent me an email after for follow-up. However, the most recent one wasn't scheduled. The tech just showed up and I didn't know if he was coming. I just happened to be home. But he did a good job.

We called our regular guy, and he discovered some evidence of termites, so he got a termite specialist to come right away. This afternoon, they're coming to spray that area to get rid of the termites. They were super prompt, showed up right away, and they're getting the job done. Terminix has done a great job so far, and we've been super satisfied with Michael, the fellow that comes in and does our regular service calls throughout the year. He's been a great guy and he is always available when we need him and very knowledgeable. It's a wonderful service.

Terminix comes out once every three months, then they look and spray. Occasionally, one or two pests get by, but other than that, the pest activity has been good. I'd ask friends what their situation is, then let them know about Terminix.

We've been using Terminix for a long time. Every three months they come out and spray for bugs and spiders, then once a year, I have their termite protection plan. The technician that comes out every three months is absolutely wonderful, and the pest activity has been great. We'll get a few spiders here and there, and if we do, I call him and he comes out and re-sprays.

Terminix comes every three months, and the most recent visit was a good experience. They checked everything and did everything they were supposed to do all around the house, including the windows, the doors and the property. It was great. I've already told people that I would recommend them.

We had some rats in the basement, and the tech put some traps out, which took care of that. Our interaction was good. She was very thorough, knowledgeable and professional about what she did. She was very cordial and accommodating too. So, I was pleased. We've had Terminix for years, and the service has been very consistent. That’s the reason we stayed, and I'd tell people to go with them.

We have a contract set up with Terminix where they come out quarterly. I'm very pleased with them.

I've been with Terminix with two homes now, and I wouldn’t have the service if it wasn't top-notch. What I enjoy about Terminix is the technician always gives us a text the day before to remind us of the appointment. If we have any special request outside of what's included in the quarterly service, which is usually just the exterior of the home, we can just text that over and they take care of it. Yesterday, our quarterly service took place, and I asked for the interior to be serviced as well because we moved into this home just two months ago. I wanted an interior service again near all water sources and they took care of that for us.

Terminix is very responsive. They follow up with texts and phone calls. Also, they're prompt. They always tell me exactly what's going on and if they would be late or when they were coming. So, I can always rely on their schedule and they keep it. I'm very satisfied with the service. I will highly recommend them.

I had a good experience with Terminix. Usually, they call me a few days before they're gonna arrive, so I try to be there.

Our experience with them has been good. It's been easy to schedule with them and they've been on time. The techs are helpful and they explain what they're doing.

Terminix has scammed a senior citizen-me-and they refuse to correct their error. They are saying I signed a contract that I was not aware I was signing due to misrepresentation of what the details of a requested service were. I paid a receipt for a one-time service only, and they say I signed up for a several-year contract that I owe money on now. The manager at the office that is responsible for this deceit is rude and refuses to listen and deal with this issue. The service person who did not represent what I was signing for correctly is silent. I would swear on a Bible in court that I was deceived and did not sign up for this "contract". I expected what I told the service person what I wanted to be what I was signing for. I fear GOD more than anyone on this earth, so I would not lie. I am on a fixed income, and Terminix would rather cheat and cause stress for an elderly person with health issues than do the right thing.

In addition to poor communication this company now provides little to no service. As a customer for over 45 years and 3 generations, we currently have received the worst service including criticizing my wife and not responding to multiple service calls. When an appointment was set up with little customer notice, the technician went ahead and sprayed outside and asked to enter even though we canceled the appointment. And the branch management wouldn't return calls. Say blaming each other without getting back to me.

Terminix calls and asks if they can come on a certain day. And we agree or disagree. If we disagree, we can find another day. But they always call and see if they can come over at a certain time and day. They were here the other day. The lady knocked on the door politely and asked if she doesn't have to come in the house and just spray the outside. That was nice of her. They did a good job. I would recommend them to anyone.

I was in the middle of a refi on my mortgage and needed a pest inspection. The inspector for Terminix was professional, on time and knew what he was doing. It turned out we needed a heat treatment for dry wood termites. We scheduled the treatment and the treatment went well. After is when the trouble started. I needed a completion statement from Terminix for the refi company. I called the day after and was promised I would have it by noon, didn't come. Waited till the next day and called again and was told that the inspector wasn't available and the manager of the local office went home sick but he would have his assistant send me what I needed. Waited all day didn't come.

I tried Terminix and it worked 100%. I've had an excellent experience. They would keep coming back to spray all the way until the next spray, three months later. That's justifying the $229 cost. There is no difficulty reaching customer service and their representative was thorough. I asked a couple of detailed questions that I thought he would freak out about. But he acted normal and answered them with the correct answers on the phone. He was a decent guy.

We're happy with the service. It's on a three-month basis. The tech just calls and says he would be by. He did a good job.

The Terminix tech we had initially was great. We were sad to see him leave. But we went through a hit and miss for a while with different people. But we've had Zach now for a long time. He's the best. Zach would text me, "I'll be there in such and such day." And I would say, "Okay, I'll be home." And if I'm not home, that's fine. He does the same. My husband and I laughed because I always send a glowing report. And I was like, "Oh, my God. He's probably gonna get promoted and then we won't have him anymore." Which is good for him, but sad for us. Pest activity went down to zero even in our bigger home.

Terminix sends me a reminder once every two months and every two or three months, someone comes out. It’s pretty routine. We've had two different techs so far. When one was on vacation, somebody else came in his place. They were just as friendly and very courteous. They didn't go into my backyard without my permission. One of the techs has been coming here for maybe six months and he actually knows the property now. He always asked if I needed anything extra or special.

I contacted Terminix for a termite problem. They are responsive and they schedule treatments on a periodic basis. Their techs come on schedule. The cost is a little higher but they do a good job.

Scheduling service with Terminix was easy and their techs were always positive. They let me know when they were coming and they always sent me a text about what they did. Terminix is great and that's why I keep them. They fixed my termite problem and my outdoor carpenter ants. I haven't had a problem since they've been servicing me.

Paid for a year in advance, service started and billed on January 31. I had to have auto pay they said due to bundle service; insect and termite. At 10 months, they charge my credit card the auto renewal cost. I had no notification that the charge would be earlier that a normal 30 days before end of contract. I did get a thank you for the payment. Hmm. I called and explained all this, but they refused to fix their mistake and called it a “valid charge” even though it was two months before end. The representative even commented that he can see that it was charged early.

Communication with Terminix was great and the same can be said about their techs. We called them back and they came out. Since then, nothing. We're very satisfied.

We had cockroaches. We just moved into the house and the upkeep wasn't there. So, there were a couple of things crawling around. We got Terminix and the technician that comes to our home was awesome. He was very practical and helpful.

Terminix comes out and does my quarterly service. And everything always goes according to plan. They're always very nice, come to the door, let me know what they're gonna do, get busy, and send me a text when they're completed.

I've had Terminix as a vendor for several years and they provide adequate service. I have an ongoing quarterly contract with them where they come out and spray the house for pests. They came out recently and sprayed the yard. Their techs usually text when they're coming. I work from home, so I usually see when they're here. They also text me when they have completed the job. I'm satisfied. I still have pests around but Terminix helps. We have reasonable control of the pests in and around our yard.

The techs have always been pleasant. When they come to the outside, they always ask if I need anything done inside. They do a good job. I don't have bugs in my house. And I'm happy.

Terminix has been very helpful in certain situations. We started out with a flea infestation, which is why we started the service. We've had the same technician for 20 years. He's very good. He calls us and says, "What's going on?" and responds in emergencies.