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Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.
Pros & Cons
- Skilled technicians
- Wide range of services
- Re-treatment guarantee
- Not available in every state
- No specific pricing
Terminix offers a wide range of effective and individualized pest control services. Residential and commercial services include customized pricing with a 100% re-treatment guarantee.
Top Terminix Reviews
We have had very good monthly service from Terminix for several years now… When we had trouble with carpenter ants, they quickly identified the source of the colony and the queens...Read full review
I have been using Terminix for several years. They have kept my home bug and pest free. They are reasonably priced and their service technicians are professional and thorough. The...Read full review
What is Terminix?
Terminix provides pest control for common pests such as ants, wildlife, cockroaches and mosquitoes. It also offers termite control, flea services and bed bug removal. Terminix’s services are designed to help remove pests from your home and prevent any recurring issues.
Terminix’s services are available 24/7 for emergencies. To find a location near you, visit the company’s website.
What does Terminix do?
With Terminix, you can choose to receive one-time or recurring treatments. Customers typically purchase quarterly pest control plans. With quarterly treatments, you receive an initial visit to determine a customized plan of attack, including seasonal treatments of the most common pests.
All services include a 100% satisfaction guarantee that covers additional treatments if the pest problem isn’t solved.
How much does Terminix cost?
Terminix’s cost varies based on multiple factors, including your location, the size of your home and the pests you need removed. Each customer starts by scheduling a free inspection with a Terminix professional who creates a detailed, customized plan for pest control. This plan includes the price of service and how often treatment will be performed.
On average, Terminix’s prices range from $550 to $700 per year for a 2,000-square-foot home. The price varies based on the type of pest, how severe the problem is and how often professionals must visit the home. There are a few Terminix coupons available on its site and elsewhere that can help cover some of the cost of treatment.
Who owns Terminix?
Terminix is owned by ServiceMaster Global Holdings Inc., a company that provides residential and commercial services. Its other companies include ServiceMaster Clean, Merry Maids and AmeriSpec.
What chemicals does Terminix use for roaches?
Boric acid is the most common chemical used to treat roaches.
Is Terminix safe for pets?
Yes. Terminix utilizes pesticides that are not harmful for pets.
How much does Terminix cost for mice?
It depends. On average, Terminix’s mouse extermination services cost between $300 and $500 but could be more depending on the severity of the problem.
Does Terminix have a payment plan?
For people who sign up for yearly services, Terminix offers flexibility in how the payments are made. For example, you can choose to pay individually for each treatment or pay the annual cost in one lump sum.
Is Terminix worth it?
Terminix is a well-known brand in the pest control industry. While prices aren’t shown anywhere and it’s hard to get a feel for how much it actually costs to use Terminix, customers receive a free inspection and quote for personalized prices. For this reason, Terminix is a great option for home or business owners who want a partner for their pest control that offers flexibility in price and services.
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I've continued to use Terminix for 15 years because of my current technician, Frank **, whose attention to detail and going above and beyond makes the difference for me. Terminix was also willing to work with me on providing a more competitive rate.
We appreciate your feedback,James! We aim to provide the best service to our customers
Very comforting and easy to work with from start to finish. Evaluator, sprayer & installer extremely helpful & efficient. Called prior to arrival each time. Environmentally concerned, & great follow up.
Thank you, Gail! We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed. -Anchee
We get a report when Terminix comes on a quarterly basis, then we get the termite inspection once a year. We normally would get a report with a photo of a gentleman who would come out and that would usually be Gene. But the gentleman who recently came out was different. I didn't have any problems with him other than the fact he didn't show up until it was after 4:00 in the afternoon. We were getting ready to go out to dinner, then he said he was 20 minutes away and asked if he could still come. I hesitated but I didn't want to inconvenience him because we already had to change the date of the appointment. So, I told him to come on over and he did. He was polite and seemed to do his thing.
For this recent service, I had a scheduling issue but it was not the technician's fault. I had to reschedule and when I was all set up, the tech didn't arrive. I called Terminix and they said I was not on for that day and that I was scheduled for another day. But I told them that I couldn't do that day and asked why they changed it. I knew who I spoke to and I gave the information. So then, I rescheduled the appointment. Whoever has been doing their scheduling the last several months is not doing a good job. I never had this problem last year. I understand there's some scheduling people that aren't local and I don't know where they're from. But they don't communicate very well with the customer.
Other than that, Terminix is always good when they come out and I have no complaints about their service. They're efficient, too. A lot of people use another company down here and everybody tells us to use them. But Terminix has been taking care of this house since before we bought it and we don't have any reason to change.
We appreciate your feedback, Kathy! We aim to provide the best service to our customers!
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I'm greatly in debt to Terminix. I have their service for the quarterly spray, the dry rot termites, the ground termites, and the rat patrol. Their technicians are very good but the management to get the technicians here to do what they need to do has been poor. 11 months ago, we were having an episode where we were seeing some of the dry rot termites. So, the guy came out, drilled through the ceiling, and sprayed. Then, he was going to go up in the attic. But he said he didn't have the right equipment so he couldn't do a very good job. He said he would schedule the guy that has the right equipment to do the job. But the job just got done about three weeks ago and that was almost a 10-month period. When I would call up and ask when were they going to send the guy out, they would send an inspector out. Six times they failed to get the proper guy out. But when he did come out, he did a good job.
When I called about it, Terminix sent the subterranean inspector out again. I asked if he was just here the previous week and he confirmed. He also said he was wondering why I was calling him. But I told him that I didn't call him. So the communication is poor from the call center. Other than that, Terminix is starting to raise rates. So, if it goes up again, I'm going to have to go out and get the job on the open market.
Over this last year, I've had the same guy with Terminix, which has been great. But what they ended up doing was they kept transferring the techs to different areas and that was how I ended up with someone new. But this guy that came was very nice and thorough. He talked to me and answered all my questions. So I was okay with him. I felt comfortable with him. All was well.
I have had some pests and it's been disturbing where I keep seeing them. I call Terminix and then they come back and it straightens up a little bit. But for the most part, it's been one or two pests here and there. When Terminix comes, I let them know when they come in, and they service the inside as well as the outside. This most recent time, I saw a bug in my house after they left and that was the only one I have seen. Their spraying probably stirred the pests up a little. Most of the time when I see the pests, they're already dead. I've had trouble in the past with mice and they helped me out with that in my basement and garage, which really was not fun at all. But they got that straightened out for me.
I've been happy with Terminix. The only qualm is getting different people. I like to stay with the same person. But I know that isn't always doable. I just spoke to someone because my price had went way up. She said it won't be reflected on this bill. So I'll be paying more on this next bill coming. But the one after that, she was able to take a little bit off of what they now raised the price to. They just raised it a few months back, and now they were trying to raise it on me again. So I was a little unhappy about that. But overall, Terminix is a good company.
We appreciate your feedback, Mary! We aim to provide the best service to our customers!
Terry is really nice. He came a few times. He normally sends an email or a text or calls before he comes. He knocks when he comes. This last time, he just knocked and then he automatically started spraying outside. Then he knocked again to come in. Overall, he's okay. But I did kind of tell him where to spray inside and I thought he already knew pretty much what needed to be sprayed. But the last time, he missed the bathroom. Other than that, everything was good.
Originally, I scheduled the service online. But there was an instance when I was gone and my husband called and said, "Did you know Terminix was coming?" I said, "No." I haven't paid anything and I didn't speak to anybody. I told him, "I'm not sure why they're there. They didn't call." The tech had already sprayed outside. Then they had to send him back to do the inside. But everything was smooth sailing. Normally, they'll send a text message before they come. But I didn't get a text or an email so I wasn't here. I didn't even know that they were coming. Since I had the quarterly service, Terminix automatically scheduled it. But I didn't know this. So I had to call customer service. I spoke with somebody in the office and he was really nice. He explained to me. He said, "Oh, with the quarterly. Whatever they have available and when they are in the area, they just automatically schedule it."
Kristine, Thank you for providing feedback about your service! We appreciate the opportunity to improve our customer experience. Please send us an email at firstname.lastname@example.org with the customer number, area needed treatment and availability for scheduling.
Terminix's customer service was good before. The biggest difference that comes to mind is the text communication. I'm easily able to communicate with the person who was treating my house for scheduling, questions, or when they were coming. Something about your automated system makes that easier to text. Communication with the technician has been good. And I credit that to the technician. William, the guy who services my house, is very on the ball.
There is one frustrating part. Some headquarters office scheduled for the tech and told the tech where to go, like what region he would be servicing, what area, etc. on certain days. And they give him very little notice, which means he gives me very little notice. And he would text me and say, "Hey, I just found out I'm coming your way tomorrow." And that's just not enough notice. It's hard for me to change on a day's notice and make sure I'm there to take care of things. And it's not his doing. I've told him before, "That's not enough notice for me. Can you reschedule?" And he would have to contact whoever does the scheduling. But, again, they wouldn't tell him until a day or two before he was supposed to be here. That will be helpful to get more notice from them.
Other than that, it will be the middle of the month or a couple of weeks after a treatment and I'll see an unusual bug. I'll have a question or maybe something that needs treated, and I'll take a picture of the bug or just text him the question mid-month, even though it's not time for him to come out and treat the house, and he'll do everything he can to answer my question and get it taken care of.
I would recommend Terminix to everybody. It's a good company. The reps are very friendly and knowledgeable. The cost has been going up but everything else is.
You're too kind! Thank you so much! We strive to provide the best customer service possible. - Arande'
Terminix does a mosquito treatment on my house. The work is good. But I called them to cancel my service because it's too expensive. Supposedly, they are going to give me a discount. So we'll see when I get the next bill. The tech that comes out is very nice and always lets me know he's here and when he leaves and closes my gate, which is important.
Great feedback, Gail! We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Everything went good with Terminix. When I signed up, their reps were able to answer all my questions and get everything that I needed. So far, I have seen a little bit of improvement since their tech came out. I recommend that others get their service as well.
Great feedback, Angelica! We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
I recently contracted Terminix and the first time that they came in, it was raining so they couldn't do the sewers. They came back and it was so easy and quick.
Great feedback, Carlos! We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
My guy with Terminix came out and sprayed for mosquitoes. Thank the Lord, they have some stuff to spray for mosquitoes and we're not seeing very many mosquitoes at all. They came out, put the termite things in the ground, and we don't have termites. I ask them if the products that they are using will harm any of my animals. I have goats, chickens and turkeys. They explain to me what kind of products they use and that, no, it will not harm any of my animals.
Great feedback, Diane! We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Terminix Company Information
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- 6196 Lake Gray Blvd (Suite 110)
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- United States