
Terminix Reviews
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About Terminix
Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.
- Skilled technicians
- Wide range of services
- Re-treatment guarantee
- Not available in every state
- No specific pricing
Terminix Reviews
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Reviewed Nov. 19, 2015
My technician is friendly and quick. He always reminds me that I can call and ask for an additional service between my regular visits if bugs start showing up.
Reviewed Nov. 19, 2015
My technician Dan is wonderful. He understands our needs and takes care of it.
Reviewed Nov. 19, 2015
Terminix has been good for all these years. Last time the serviceman came, he did the service and left. There has been zero pest activity since then. I recommend Terminix to others.
Reviewed Nov. 19, 2015
James **, employee **, is why I remain with Terminix and why I recommended our church contract with this company (which they did). James goes above and beyond any service request made. He is trustworthy, dependable, and absolutely the best representative of ANY business I have ever encountered! His name should be important to you for he makes your company great!
Reviewed Nov. 19, 2015
I hate bugs! When I say hate, I mean Hate with a capital H. Since I have been a Terminix customer, I have had virtually no bugs in my home. They even responded to, and eliminated, an Africanized bee colony in my backyard. The service is great, and the techs are prompt and professional. I highly recommend Terminix to handle any pest control problems.
Reviewed Nov. 19, 2015
My Terminix agent Kevin makes sure that he does a outstanding job on my property. He checks periodically to see if I have any problems. If I still had a business he is the type I hired. He is very dedicated to his customers and his job. Keep up the great work. I am so satisfied that I always pay 3 years in advance.
Reviewed Nov. 19, 2015
I've always had good service since I have started with them. Only suggestion is that keep the same people on the same route and quit switching them around. I've had Tommy the past few time and he is great... He is always courteous and does a good job and ask if we have any questions. Please continue to send Tommy!!!
Reviewed Nov. 19, 2015
Upon discovering our newly-purchased home had termites, I called Terminix. I did not want any other company to handle our problems and I have been with Terminix ever since. I am going on 13 years now. I can count on them to handle any problem.
Reviewed Nov. 19, 2015
I have not experienced an insect or Termite problem since I have been with Terminix for the past 5 years or so. The service men have always been friendly and answered any question I have had.
Reviewed Nov. 19, 2015
The technicians have been experts in what they do. They evaluate the situation and are quite thorough in taking care of the problem. They are always prompt and have no problem with a call back if a pest problem arises any time between scheduled appointments. I have recommended Terminix to my family and friends!
Reviewed Nov. 19, 2015
The service was excellent.
Reviewed Nov. 19, 2015
We have been pleased with the service Terminix has provided us for many years. Our service representative, Chris **, who sprays the outside of the house does an excellent job of keeping our property protected from ants, spiders, and other pests.
Reviewed Nov. 19, 2015
I was requested to be home 8-10 am for the annual termite inspection. At 11 am not only had no one arrived, no one had called to say they would be late. When the representative called me at my office later in the day we rescheduled for December.
Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3
Reviewed Nov. 19, 2015
We have recently or for the last six-nine months had a severe roach problem. The former tech Flash and new tech Mike ** have worked very hard to bring it under control. My husband and I are very appreciative.
Reviewed Nov. 19, 2015
I have not had any problems with the service or the tech that came out. They do a fine job and are very thorough also. I wish that the prices for the service would go down instead of up.
Reviewed Nov. 19, 2015
He is very good. Very courteous/knowledgeable.
Reviewed Nov. 19, 2015
I am one happy lady, I love our service that Randy gives us. We have no bugs, spiders or mice. What else can I ask for. Thank you!
Reviewed Nov. 19, 2015
Terminix is outstanding. Their people are very nice. They just come and spray for the insects and they did a good job as they always do. It was not unusual for me anytime they come. It was just always good service. I haven't noticed any bugs inside since having the service.
Reviewed Nov. 19, 2015
Regular service appointment plus recall - I have been very happy with my Terminix service. No issues to discuss.
Reviewed Nov. 19, 2015
Techs are knowledgeable and friendly, great job.
Reviewed Nov. 19, 2015
Robert did a great job explaining everything they'd be doing to help our business prevent any further pests. He was detailed, organized, and friendly. If all their employees handle business this way, they are in great shape as a whole company.
Reviewed Nov. 19, 2015
Very satisfied with service.
Reviewed Nov. 19, 2015
I had a question about the anniversary date for my yearly policies for my Thermador service plan and my Pest Control policy. I could not locate the information online so called the Terminix office. There I talked to a very friendly customer service representative. When she had difficulty finding the information I was requesting, I was transferred to a representative in the Billing department who found the answer and solved the problem!
Reviewed Nov. 19, 2015
Always friendly, always ready to do whatever might be asked.
Reviewed Nov. 19, 2015
Great. Don't have anything else to add. Really like the service. I have not had problems with control since having Terminix service.
Reviewed Nov. 19, 2015
The service is great, and not too expensive. The rep comes out every time I send a request. He always does a great job, he is very friendly, and also very knowledgeable about his work. He answers all questions and concerns that I have. I will continue to use the service, and recommend them to friends and family.
Reviewed Nov. 19, 2015
Regular Service. Great as usual.
Reviewed Nov. 19, 2015
I continued the termite protection started by a previous owner of this house. There has never been a problem with termites since I have lived here. Carpenter ants later made a brief appearance. Terminix took care of that problem too and now -- no more bugs!
Reviewed Nov. 19, 2015
Excellent service, excellent follow up. Excellent employee.
Reviewed Nov. 19, 2015
Had an ant problem two years ago. Used your competitor; NOT SATISFIED. Following year we used over-the-counter sprays around windows and doors. Smell was terrible; didn't work. Then we called Terminix -- "YOU ROCK!" All pests are gone!
Reviewed Nov. 19, 2015
I live in the country and have been a Terminix customer for over 20 years. During that time I have had several different Terminix employees come to my home and provide the pest control service. Every one of them has been courteous, qualified and concerned about protecting my home from pests. I am happy to have my home protected completely from pests. I happily recommend them to anyone who wants a pest free home. I also have termite protection from them and that is a problem I don't have to worry about either. Thank you Terminix for being there for me.
Reviewed Nov. 19, 2015
I have been very pleased with the support that is being provided by the team at Terminix. The service technician that has been supporting my home is named Donald **. Has been very good providing the different treatment services, answering questions that I may have and is always very friendly. The pre-treatment notifications are a great reminder as well as the emails that are sent after a treatment visit has been completed explaining what had been done. The service that is being provided is invaluable to me as a home owner.
Reviewed Nov. 19, 2015
This company is determined to give you your money's worth. They email and call me when it is time for their next inspection. They show up on time. After any inspection if there are areas of concern to me a simple phone call will bring them back at no charge. Outstanding service and outstanding staff.
Reviewed Nov. 19, 2015
Terminix was very good. They took care of the pests at home. Scheduling the service was also good and the technician was very pleasant.
Reviewed Nov. 19, 2015
Each of the technicians are very courteous and professional. Though at times I don't agree with your system and the time of the inspection I have found it easy to go online and change the time to meet my needs.
Reviewed Nov. 19, 2015
They only came once and I ask to come again and never contacted me to follow-up.
We sincerely apologize and would like to make it up to you. Our records show we were out to your home 11/04/2015. If you need additional service at no cost to you between your quarterlyservice please contact us 1-800 Terminix.
Reviewed Nov. 19, 2015
My pest control agent is by far one of the best in the business, always takes the time to ask questions, recalls previous conversations, and is extremely efficient.
Reviewed Nov. 19, 2015
We always know we can count on Dan, our service tech to get things done.
Reviewed Nov. 19, 2015
Terminix does a great job of keeping the bugs away. Appointments are always kept and the technicians are wonderful. Thanks for a great service!
We appreciate your feedback, Ann! We aim to provide the best service for our customers!
Reviewed Nov. 19, 2015
Adam does a great job, he always checks in with me and if I'm not in reads the log book and takes care of any needs.
Reviewed Nov. 19, 2015
When we first contracted with Terminix we lived in an old Victorian two-story house with bats in the attic and plenty of termites because of all the old wood trim. And needless to say it wasn't long before we were free of all the pests. We have since moved to a one story ranch. We don't have bats or termites but we still have Terminix.
Reviewed Nov. 19, 2015
Peter ** is just the best. He even came out in the cold and dark after his regular day to investigate woodpecker activity on the side of the house. He is exceptional and keeps me a loyal Terminix customer.
Reviewed Nov. 19, 2015
It's a log home, and the Asia Beetle loves it. Marty the gentleman who comes out quarterly is great. We are working on a regular schedule to eliminate too. Wish me luck.
Thank you for bringing this to our attention,Joey. Someone from our schedule department will contact you shortly regarding an schedule appointment.
Reviewed Nov. 19, 2015
I would like to commend both representatives that service my home. I have received excellent service from both Jason and Carl. They both make me feel at ease and answer my questions thoroughly. I have recommended Terminix to others for the control of pests. I am interested in having Jason or Carl contact me please, as I have a question about the vents that were installed in our crawl space two years ago. Thank you.
Reviewed Nov. 19, 2015
I requested Terminix to come here to spray for stink bugs. I did not have any problem with scheduling. The technician that came to our house is their greatest asset. He's a fine young man that knows his job, likes to do it and does it well. Now it's better. I did have a few of the bugs but I haven't seen one for quite some time now.
Reviewed Nov. 19, 2015
There was nothing I had to do. The tech came and went without me even knowing, and completed our service.
Reviewed Nov. 19, 2015
I'm always pleased with the service we get from you guys. We used to see a lot of centipedes and other bugs especially in the garage. You do great work. I just want to thank you for solving our problem.
Reviewed Nov. 19, 2015
I recommend Terminix. Their people have always been professional and knowledgeable. They've always come and spray the outside of my house.
Reviewed Nov. 19, 2015
Terminix came over, checked everything out, and made sure everything was A-okay. I haven't had any pest activity in my home since my service. Also, the customer service at Terminix is nice and does a good job.
Reviewed Nov. 19, 2015
We've had Terminix for about 8 years. We had terrible ant, yellow jacket and black widow problems. We decided to try Terminix, within a couple times my problems were gone. We've been having it done regular service intervals. Never a problem. The fellow knows exactly what to do and knows about our place, he's been our service man since we began. We became good friends and always a pleasure to see him. I believe the company is also great in what they do. Job's well done and we will continue our service. Thanks. Job's well done.
Reviewed Nov. 19, 2015
I've had a good experience with Terminix. Whenever I need them, they are here. The people that came here worked with me, so I have no complaints.
Reviewed Nov. 19, 2015
The reason we have been with Terminix for going on 14 years now is our Technician, Joel **. He is amazing at his job. If I see a line of ants in the house he can find the source of their entry in minutes. We have never had a problem Joel could not diagnose and treat. And we had two cats, so he always was certain to keep their safety in mind. He is the best.
Reviewed Nov. 19, 2015
We had the best service with a guy named Dan **. He was very clean, very professional. Terminix couldn't have a better employee in their company. Very reliable, a good representative of the company. We never had a cockroach in the 15+ years we used TERMINIX. Thank you Terminix & Dan **.
Reviewed Nov. 19, 2015
We have had quarterly pest service with Terminix for over a year and we are very happy. There are lots of bugs in a tropical climate but we have only seen 2 or 3 live bugs in the house or garage. Very few bug get inside. The service technicians are really friendly and accommodating. I like the ease of having a contract so we don't have to worry about lapses in service. It is good to know that a technician will come back sooner than 3 months if we have a pest problem. We are totally happy with Terminix and I recommend them to my friends and coworkers.
Reviewed Nov. 19, 2015
Terminix is the best roaches control that I ever had. I'd so much roach that I bought spray a lot but when I call Terminix the terminator came to my home and he spray front top to bottom of my home. In 2 days I barely saw roaches. Now I don't see not even a tiny roach. I've to thanks Terminix for all the great job they done.
Reviewed Nov. 19, 2015
First, Georgio has been an exceptional serviceman and he has done so very much to help rid our house of vermins. That said, after paying $1,400 for this exclusion, we still have some sort of vermin in our art studio. No traps (and Georgio has used two different kinds) have been successful in catching, killing, or maiming this critter. Because of this, we are very frustrated and want that critter out of our house. This has been going on for three weeks. Georgio has been relentless in trying to get some results, but so far, the critter is still there and leaving his little pellets all over the studio.
Reviewed Nov. 19, 2015
I don't have a story so much as I have a very good technician in Dan **. He always arrives at the scheduled appointment time. He is knowledgeable about the service he provides. Because I have the same technician arriving each quarter, I don't feel that I need to follow him around while he is working. The bugs and such are practically non-existent. The only problem I have (and very few at that) are mice in my detached garage. Please don't change my technician!!
Reviewed Nov. 19, 2015
I had an infestation of fleas. Terminix came a couple of times to the house and I am completely rid of them. They did a very good job. I would recommend them to anyone who has a pest problem.
Reviewed Nov. 19, 2015
Peter, our Terminix representative, is extremely knowledgeable and responsive. He goes above and beyond.
Reviewed Nov. 19, 2015
Terminix come out for specific issues, but the last time was basically routine, spraying in and outside. It was very favorable, I don't have any complaints. The gentleman who comes out, Jim, calls and asks if I got time today to take care of issues that I'm having. I'm retired now so I can do so. He comes and takes care of it. He might be passing through on his way to another job, going home at the end of day or just starting out in the morning. I can't say enough good things. They can treat, then a few days or several weeks later, we get a lot of heavy rain. Bugs come inside. But for the most part they do a great job. There's no question I'm recommending to a friend.
Reviewed Nov. 19, 2015
I used Terminix for an ant problem. I haven't seen any ants since the treatments started, including following the first visit.
Reviewed Nov. 19, 2015
We still have a few fleas, but you are coming back in Dec.
Reviewed Nov. 19, 2015
This is the 3rd survey I completed and made many calls with concerns. I have not received a follow up call to discuss. If this is a survey that is viewed I would appreciate a phone call to discuss the service I received. I also called the corporate office, leaving a message and I have not received a response.
Deborah, Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3). We will be more than happy to discuss your account with you.
Reviewed Nov. 19, 2015
My first experience with Terminix was a problem with carpenter ants. They were literally chewing on my beams in my basement. Terminix came and evaluated the problem and the ants were gone in no time.
Reviewed Nov. 19, 2015
Am extremely pleased with our technician, Joseph. He always goes the "extra mile" to make sure things are taken care of properly. He is absolutely the best.
Reviewed Nov. 19, 2015
The 'automated' appointment scheduling is a disaster. NO attempt to find out what our schedule is. Then it is up to us to reschedule. Most recent experience my wife changed her plans to be home - but they never showed. She called to ask if she missed them somehow - but she was told the appointment was rescheduled. Not very customer friendly. If we did not like the technicians that do our visits we'd dump Terminix in a Heartbeat.
Reviewed Nov. 19, 2015
Terminix was scheduled to come to my house to check for termites June 10 between 3-5 p.m. The weather was not very good that day and I wasn't too surprised that they did not show up. However, I thought they would check with me and come another day but they never did. Other than that one time my experience has been good with Terminix.
Thank you for bringing this to our attention, Mary. We apologize for your experience and should have contact you to reschedule your appointment.
Reviewed Nov. 19, 2015
I had mice and needless to say hated them. The gentleman that came to help me with my pest problem ended up being my hero. He did everything he could possibly do to get my problem under control. I would definitely recommend Terminix.
Reviewed Nov. 19, 2015
We have been a Terminix customer continuously for many years. We first started with Terminix because of a continuous heavy infestation of large black ants. Our serviceman is so pleasant and does a good job for us, for which we are grateful. Keep up the good work!
Reviewed Nov. 19, 2015
Your representative Pedro was great, kind, and helpful to our needs.
Reviewed Nov. 19, 2015
Terminix is great. It's just gotten too expensive but overall I have enjoyed their services during the long period I have had them. We can tell the technician different things that he needs to show more attention to. Recently, Terminix called to let me know that they would be coming out for a free routine inspection. But when the man came, he was very nice and asked, "What can I do for you?" We told him what he was supposed to be coming out for and he said, "No." He was to come out to offer more services for us. I said, "No, that's not right." He just went on. The man came out for nothing.
Reviewed Nov. 19, 2015
I often have many offers at lower costs but I could not abandoned my excellent service person. He is on top of his game and your systems support him well.
Reviewed Nov. 19, 2015
I have had a great experience with the service we've received.
Reviewed Nov. 19, 2015
Terminix does a very good job in keeping insects from around my home!
Reviewed Nov. 19, 2015
We asked them to come out for an extra treatment because we saw some bugs. They were very prompt and thorough.
Reviewed Nov. 19, 2015
We had dealt with critter problems ever since developers filled in a nearby wetland. We went through three companies with no improvement in our situation. Terminix brought in their exclusion crew and completely resolved our situation. 3 years later we are still happy and impressed with the ongoing care and results Terminix technicians have achieved! Great job!
Reviewed Nov. 19, 2015
Always respond to my requests. All the help is professional and courteous. Illya is my service man and he is always on time and does a excellent job and addresses all my concerns.
Reviewed Nov. 19, 2015
When entering our new home, we found a rather serious ant and rodent problem. We contacted Terminix and an immediate response was made. We had an outstanding tech begin treating our home and have had excellent results for over three years. The technician was Mike **. He is always on time and very thorough. The problem has been totally resolved to our satisfaction.
Reviewed Nov. 19, 2015
They are very complete and do a good job controlling pests around the house.
Reviewed Nov. 19, 2015
Terminix has great plans to offer! Service reps are always helpful and when they visit for inspections are prompt and give great service. Very pleased and they have solved several issues over the past couple of years for me.
Reviewed Nov. 19, 2015
Terminix has done our home for many years now. We have been very satisfied with their work and will continue to use them as our pest control company.
Reviewed Nov. 19, 2015
Best we had compared to others and price all about the same. Better quality at elimination and or controlling any problem compared to others we had tried in past. Been customer 3-3 years and available when needed.
Reviewed Nov. 19, 2015
Very satisfied with regular service, always professional and complete. However, the annual house review is nothing more than a sales pitch for extra services and a complete waste of time.
Reviewed Nov. 19, 2015
My Terminix tech Joe is the best.
Reviewed Nov. 19, 2015
We are very pleased with the service we get with Terminix. Anytime we need them they come out. The service guys are very nice and do a wonderful job. Don't think we would ever use anyone else, have not had any kind of bugs since we have started using TERMINIX.
Reviewed Nov. 19, 2015
They have always done a good job handling our pest control. They are professional and very friendly.
Reviewed Nov. 19, 2015
Our serviceman is cheerful, polite and communicative. The price is steep - 127.00 per visit. We'd appreciate a senior discount.
Reviewed Nov. 19, 2015
Ken does a great job. We stay with Terminix because of him!!!
Reviewed Nov. 19, 2015
The techs I have had over the years are very professional and do an excellent job. The only problem is that after a year or two, the techs are assigned someplace else. You build up a relationship and all of a sudden someone else shows up - Never notified. Too bad.
Reviewed Nov. 19, 2015
Before I started using Terminix, ants were frequent visitors in my kitchen. After Terminix, I rarely see a pest. If I have a problem they come back and re-treat. External spray is routine. If I request internal spray, they are happy to do it at no additional charge. The price is very reasonable for the quality of service I receive.
Reviewed Nov. 19, 2015
Everything is okay with Terminix. Their reps are friendly and they answer any questions that I have. They come in the house and spray, then go outside to spray and then see my son for payment. Pest activity has been better than before. Sometimes there are dead roaches, big and small one. I would recommend Terminix.
Reviewed Nov. 19, 2015
I always get calls from office and the person I am getting the treatment from and when he says he will be on time he is always there.
Reviewed Nov. 19, 2015
We have used Terminix for pest control and Termite protection for approximately 40 years in both Kentucky and Cypress, TX. We have had very good service. Anytime a problem arises, they are very prompt to come address it. We have had very friendly, professional service men. We currently have Vacha ** as our service representative. He has adjusted our treatment schedule based on weather which I really appreciate. There is no point in putting down the chemicals when it is raining or expected to rain in the next few hours. They just seem to really care. Yes I would recommend them!
Reviewed Nov. 19, 2015
They spray for ants and spiders. They respond fast whenever I call.
Reviewed Nov. 19, 2015
Service techs & branch management are thorough and professional. The scheduling system is terrible. They select a date/time for appt/inspection. If you reschedule by phone/online, it is not passed on to the local branch, so you don't meet-up.
We’re sorry to hear about your recent experience with Terminix! We strive to provide excellent customer service and will past this information to management.
Reviewed Nov. 19, 2015
No matter how many times I call them, they are always courteous and accommodating.
Reviewed Nov. 19, 2015
We had experienced ants in our home for years. We finally called upon Terminix to treat for the ants. In the process, they also found that we had termites. With their help, the ants and the termites are now gone.
Reviewed Nov. 18, 2015
In all cases they have been Great. Understanding of my hating crawly things they treat any area I suggest and are very friendly the entire time. I could not ask for better service. I have had scheduled treatments and plan on continuing.
Reviewed Nov. 18, 2015
My experience was great, the technician was prompt, very professional. He explained each process and answered each question that I presented. I will continue utilizing the services and would highly recommend Terminix.
Reviewed Nov. 18, 2015
I called in to see if my rates would not increase and was informed they would be increasing, that there was a minimum charge for services and that charge has risen. There was nothing that could be done to keep my current rate. Guess I will be looking for a new service provider.
We sincerely apologize about your experience with your service! We are subject to price increase, However I will be more than happy to lower your rate back to last years rate. Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3)
Reviewed Nov. 18, 2015
Helpful, informative, thorough, and very reasonable pricing. I would definitely recommend to a friend or relative.
Reviewed Nov. 18, 2015
We started the contract in 2000 when mice got into my brand new car & ate the pink & blue wires. The Terminix man put traps in my garage & in the basement of the house. My mom asked him what happens if a mouse is trapped. He said "Well you just throw it out in the garbage." My mom said to him, "All the money we are paying for this contract I don't think we should do that." He was very nice & said we can call at any time & he would dispose of Mickey or Minnie mouse. We have kept the contract & thank God, never had a mouse in our basement or in my car in the garage again.
Reviewed Nov. 18, 2015
We elected to have Terminix to provide this service because the representative clearly explained the pro's and con's of the problem in our crawlspace. The job was completed efficiently, professionally. We are pleased with work.
Reviewed Nov. 18, 2015
We have used Terminix for several years and would recommend them.
Reviewed Nov. 18, 2015
Great protection from pest. Technician is very informed on controlling pests in my residence. Outstanding service.
Reviewed Nov. 18, 2015
I called them to spray for spiders and haven't seen a spider since. They also laid traps for mice while they were here which I didn't know I had and I caught a mouse. They came back and cleaned up the mouse and set new traps. He left me extra traps and left me his business card saying to call him directly if I needed anything else. Great service for a single girl afraid of insects and rodents to have around!
Reviewed Nov. 18, 2015
Each time Becky ** from Terminix comes and sprays, it's a blessing! I truly do not like spiders, camel crickets, or any other bugs for that matter, and I always feel so much better after she has come to spray! We had a flea issue a year ago and after she was through putting solution in the carpet, and I followed orders to vacuum every day for ten days, no more fleas! YAY! Love them! They are very reasonable and work with you!
Reviewed Nov. 18, 2015
Gary is outstanding.
Reviewed Nov. 18, 2015
Have been a customer for years. Totally satisfied with the service.
Reviewed Nov. 18, 2015
We are very happy with the excellent service provided by Douglas **. Our community is well maintained by you and we do not have any pest issues. Thank you and keep up the excellent service that we sincerely appreciate.
Reviewed Nov. 18, 2015
I have always been happy with Terminix. I have used others due to locations and landlords, but given the choice, I prefer Terminix. They have always taken responsibility for the end result, and come back as soon as you call if needed. Twenty years later, give me Terminix.
Reviewed Nov. 18, 2015
I had bed bugs. A man from Terminix came out. He did a thorough inspection, told all about what had to be done. Terminix sent a technician out. He did a complete treatment. We have not seen any bed bugs since. Terminix is also doing a great job keeping ants out of our house.
Reviewed Nov. 18, 2015
Since Terminix has sprayed for bugs, my house looks and feel more comfortable. I have enjoyed my service with this company.
Reviewed Nov. 18, 2015
Visit to service - Thanks for your excellent service, DANNY.
Reviewed Nov. 18, 2015
I have always been satisfied with the pest control except recently. I have been getting ants in my house and I called Terminix. They always come when I call. Even though they sprayed around the house I am still getting them. I see a lot dead but still live ones coming in. We've tried to spray ourselves and it helped somewhat. I'm not blaming Terminix, I should call again. It's just very frustrating.
Reviewed Nov. 18, 2015
This is my first year using Terminix. The service kept my lawn green all year. I thought the service would have taken care all my weed problem but it didn't. I am not disappointed. I will try the service again this year with hope that weed problem would be taken care of.
Reviewed Nov. 18, 2015
I have Terminix pest control service at my home in Ohio and also at the other house that I own in Georgia. I have experienced excellent service in both locations. All of my interactions with my service techs have been very positive.
Reviewed Nov. 18, 2015
The service was excellent and the agents were very generous and helpful. I would recommend this company to anyone who needs service. Thanks again.
Reviewed Nov. 18, 2015
Thorough, friendly staff, keep the bugs away.
Reviewed Nov. 18, 2015
Our service Don ** is the greatest. He checks to see if any areas that are giving us problems.
Reviewed Nov. 18, 2015
Jimmy always asks if there have been any problem areas before starting his service. He is always on time and courteous! I've recommended him to many neighbors and friends because of it. Keep up the good work!
Reviewed Nov. 18, 2015
The service that we have receive from Terminix has been outstanding. Thank You Terminix.
Reviewed Nov. 18, 2015
I continue to get bills for service I discontinued. Spent nearly an hour with customer service only to receive another bill.
Gene, Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3
Reviewed Nov. 18, 2015
My service is good, but to try to change an appt is like dealing with outer space. You have no good system to change an appt. When I do change the appt, the service rep says it's changed, but then I have someone coming to my home when no one is home. That doesn't work for me. Your method of customer service needs much improvement!!!
Reviewed Nov. 18, 2015
Our technician is prepared to do what needs to be done, such as wasp nests, and other critters such as mice.
Reviewed Nov. 18, 2015
We still have bugs you all promised you would get rid of but we have not seen that yet. We need the bug guy back out here to spray and do under the trailer also. Don't let us down with you all promise or we may let ya down on the contract. Please. Need to be sprayed again. Thanks.
Susan, We sincerely apologize about your experience with your service! Someone from our schedule department will be contacting you within 48 hours to help assist with your resolution.
Reviewed Nov. 18, 2015
Your service techs are always very friendly and do a good job. Used you at my other home in Illinois and had the service transferred. If there is any problems you come back and take care of it.
Reviewed Nov. 18, 2015
The pest service has been very good.
Reviewed Nov. 18, 2015
Our local Terminix servicers are GREAT. Always thorough and good. However, our experience with Customer Service has been very poor. An appointment was incorrectly scheduled for us, should have been a termite treatment and they scheduled an inspection, which we had already had done. In trying to get that changed and our treatment done we got the total runaround with Cust Svc. No resolution, were hung up on, got put on eternal hold, different info given each time. Awful, awful service. We need a local office to call. This is badly needed. Someone that we can call without continually transferring and nothing getting resolved. Finally got it taken care of by getting the word to the local supervisor through our pest control servicer and one of the local termite servicers.
We appreciate the opportunity to address your situation, Marilyn. If you have any additional questions or concerns, please contact us toll free at 1-866-869-2273 or by email at terminixcares@terminix.com.
Reviewed Nov. 18, 2015
The service is great but the fee is too high for my budget. I will continue to use the service if the cost does not increase.
Reviewed Nov. 18, 2015
Your service has been commendable. Your techs are personable and attentive to our needs. One neighbor has a roach infestation and uses a store bought product which is the reason we have called on your services. We recommended your company to our other neighbor and we are all happy with the service.
Reviewed Nov. 18, 2015
Great service. Accomplished what it was supposed to accomplish.
Reviewed Nov. 18, 2015
We have used Terminix for over 15 years and stayed with them because of the service their representative, Rick **.
Reviewed Nov. 18, 2015
Our technician was timely, knowledgeable and efficient. He carefully explained the reason the ants had returned, and how Terminix utilizes alternative formulations and methodology to subdue the little critters, where they live. He also noted it would take a few days for this alternative product to show positive results. To date we are very satisfied with Terminix's service. We would recommend Terminix to anyone.
Reviewed Nov. 18, 2015
Terminix is always good whenever they come. I have no problems with the people they send out and I've always been satisfied with the work they do. I always have questions and they answer all of them.
Reviewed Nov. 18, 2015
We had contacted Terminix to have someone come and spray for roaches. A gentleman Mike had shown up and assess the situation. I told him what the sales recommend and was so far off of what was needed. In short thanks to Mike and his knowledge and extreme customer service we upgraded to what we really needed. We continue to work with Mike on the problem. If it wasn't for the actual exterminator I would have cancelled right there. A desk person cannot possibly truly understand a problem. The actual service techs should come out assess and recommend service needed. Again service man Mike was absolutely above and beyond in helping with the problem as well as his customer service skills. Thank you Terminix for having someone like that on your team.
Reviewed Nov. 18, 2015
Nov. 18, termite inspection. Technician Rafael **, best inspection to date.
Reviewed Nov. 18, 2015
My technician was great. My technician took time to listen and went out of his way to assure I was pleased with all that was done.
Reviewed Nov. 18, 2015
Pleased with company. Asked them to stay extra for fire ants, which they did.
Reviewed Nov. 18, 2015
My experience has really been close to perfect. The operator that services my home is very professional and is very detail oriented. If I had to change anything, it would have to be the pricing. I think you should get rewarded for loyalty and longevity.
Reviewed Nov. 18, 2015
As snowbirds, half of our inspections done each year are not monitored by us. However, we, in ten years have had no problems with any insects at our Mobile home. You all do good work!
Reviewed Nov. 18, 2015
Yes, I would recommend to a friend. Always careful, on time.
Reviewed Nov. 18, 2015
Oh... yes! They are terrific. I have been a customer for quite a few years. I am not a friend of little crawly things, and my darling husband was getting tired of my frequent "Honey, please hurry... There is a crawling thing. No! I'm not looking at it. Just kill it!" Thanks to the friendly guys from Terminix; I have been saved from both them and my husband's insisting that I look at them.
Reviewed Nov. 18, 2015
I am very pleased with the service that I have received on my bug contract - Peggy does a great job for me. Thank you.
Reviewed Nov. 18, 2015
I have been with terminix for 3 years. Brian, my tech, is always available whenever I need him.
Reviewed Nov. 18, 2015
Did thorough inspection.
Reviewed Nov. 18, 2015
We are very pleased with our technician & the service has been excellent, courteous & knowledgable. We are happy we have Terminix as our exterminator.
Reviewed Nov. 18, 2015
I have been using Terminix for over 20 years, and have been satisfied regarding service and related results. My exterminator, Kevin is a definite asset to your organization.
Reviewed Nov. 18, 2015
Before I had my house sprayed, I had roaches. Thousands of them. I tried every spray available over. Then I tried Terminix... Wham! Bam! Problem solved.
Reviewed Nov. 18, 2015
Napoleon is our technician and he is great. We have a small black ant problem and he comes out to treat them and they go away for 3 weeks. Then they come back and he has to come out again. That part I'm not happy about but Napoleon is awesome.
Reviewed Nov. 18, 2015
I would like the serviceman to come when I am home or at least during the time I was told he would come. This did not happen last week. Service was ok but I would like to be there in the future if at all possible. Thank you.
Reviewed Nov. 18, 2015
Where did all the bugs go? Somewhere other than in my house! Terminix terminated them!
Reviewed Nov. 18, 2015
Technician was polite, courteous & professional. I was completely satisfied with the service.
Reviewed Nov. 18, 2015
I have the best person from Terminix who comes to my house and does a fantastic job. He prides himself in his work and that is a reflection on the company. I am a 75 yr. old widow who still works, and sometimes the payments are difficult for me, but I would not stop for anything as it gives me peace of mind. Please continue your good service. I know my guy will. Thank you.
Reviewed Nov. 18, 2015
Ants - I still have them and there are more than ever before.
We’re sorry to hear you still have ants inside your home. We sincerely apologize and would like to make it up to you. A manager from your local Terminix office will contact you regarding you pest issue.
Reviewed Nov. 18, 2015
Have always appreciated the service I have received. The Technicians have always been efficient, thorough, and very friendly. Any problems that I have encountered have been settled with one visit. Thank you.
Reviewed Nov. 18, 2015
Back in early 2012 my home of almost 20 years started to need various replacements and refurbishments. For this specific subject matter, the door walking out onto the back deck was in need of replacement. The door was nearly an issue, for all but the 1st 2 years. For the following 18 years, it ended nearly a nightmare. Poorly installed, and buckling from the top part of the frame. It actually took 2 hands to open the door. I hired a highly reputable contractor for replacement. The fact it was a hinge opening french door, was never all that much cared for. A sliding glass door was on my mind for years but didn't have the funds to execute such a job.
During installation of the new slider, the contractor painfully informed me, there was a major black ant invasion on one side of the framing area. Besides the replacement of door, he had to rebuild the wall going out 2 stud lengths, thanks to the ants. Due to living near a wooded area, numerous insects and pests can become an issue. Being without direction on who or what to do at that point. He suggested Terminix, and told me a quarterly treatment program would most likely curtail future issues. Starting in late winter/early spring (2012), I set up a consultation, and then a regimen of pest treatment.
As of this writing, I'm coming up on 4 years of Terminix service. Not only has it kept the destructive attackers at bay. There was a noticeable drop in household bugs, like earwigs, small ants, silverfish, etc. This was a reduction of 80%-100% of these invaders. Yes, that noticeable of a difference. Nearly all visits are performed outdoors. But, at anytime you notice a new or increasing problem all I have to do is just mention it, and based on location and pest it's addressed, and is inclusive of the cost of the 4 visits a year.
To date, all technicians who came to do treatments were always friendly, well versed, and punctual. No complaints. As a working class guy (retired at 45, due to disability), will always make it a point to make mention, suggest, and confirm excellent service by the person and/or vendor of a good or service. Terminix, is one of those services...Thanks for reading.
Reviewed Nov. 18, 2015
Service was prompt and thorough. Thank you.
Reviewed Nov. 18, 2015
I should have called months ago. Finally free of roaches after two treatments. The tech was super nice and gave great tips to help with the problem.
Reviewed Nov. 18, 2015
When moving into my new villa I discovered I have bug problems. Called Terminix as a new customer and they were out the next day so they could treat before I unpacked. I have been using them for about two years now and they are always there if I need them. They are faithful to treat as often as needed. I have only had to call them back one time with a problem and they took care of it right away. Thanks Terminix!
Reviewed Nov. 18, 2015
The customer are far better than any of the others I deal with. They are very helpful and they take care of any bug problem.
Reviewed Nov. 18, 2015
I had spiders and webs everywhere, which bothered me. I hate spiders and there was one right outside my bedroom window. A Very big spider. I called and made appointment, but it rain on my appointment day. But the next day I got a call from the tech, who made another appointment and kept it, which means he took care of my spiders problems. Thank you.
Reviewed Nov. 18, 2015
Your tech. Said is an example of Customer Service. GREAT PERSON!
Reviewed Nov. 18, 2015
Termite & pest control - All fine so far. Thanks & Happy Holidays.
Reviewed Nov. 18, 2015
I was notified at the end of October that I was scheduled for a termite inspection on Monday, November 9th, between 1 and 3pm. No one showed up for the service or has anyone offered any explanation or reason for the "NO Show".
We sincerely apologize about your experience. Please contact us at 1-866-869-2273 if no one shows up on Monday.
Reviewed Nov. 18, 2015
Service technicians always punctual for appointments, willing to answer any questions and leave nothing behind. They are friendly and knowledgeable. Billing has been straightened out and we are very satisfied with the Company.
Reviewed Nov. 18, 2015
Since I had the house built 3 years ago I have had Terminix take care of termite control, and never had a termite problem.
Reviewed Nov. 18, 2015
We have a lot of unwanted pests out here by the lake! I have used Terminix for many years now and absolutely love the service. Not only are they timely and friendly but their treatment works! I don't have to worry about bugs and spiders in our home. I would highly recommend them to anyone needing Pest Control.
Reviewed Nov. 18, 2015
Terminix has been great to work with to help control the bugs in and around the exterior of our home.
Reviewed Nov. 18, 2015
Termite Inspector came to the door last week. I did not have any knowledge that he was coming and told him that I had another appointment and could not stay. He apologized and said that someone would call later that day to reschedule. I am still waiting. As far as my regular service with Steve **, I can't say enough wonderful things.
Hi Robin, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with scheduling. We’ll schedule someone from our schedule department to contact you.
Reviewed Nov. 18, 2015
The guys that came were great. Only issue I have is the fact that a crazy ant isn't covered under pest. It's a crap specialty pest. So you have to use a totally different spray. So you can charge me more for something that should be included. Due to the fact a ant is a ant period.
Reviewed Nov. 18, 2015
I can only say that I have only had to call on them for a redo only one time and that was for ants on my deck. I highly recommend them for your service.
Reviewed Nov. 18, 2015
Terminix has done an excellent job of keeping my house rid of pests for the past several years. The only pest that they have not been able to successfully get rid of yet are little, small spiders that I continue to see in numerous places throughout my house.
Reviewed Nov. 18, 2015
I chose Terminix as my pest control provider initially because my parents have used them for years; however, I continue to stay with Terminix because of the great pest control service and the termite protection warranty. I know of no other pest control company who carries the same termite protection warranty. This gives me peace of mind that my home is as protected as it can possibly be. Thank you Terminix!!
Reviewed Nov. 18, 2015
I am pleased with Terminix because they always service my home in a timely manner. When I'm at home, the technician makes his presence known, and is professional, polite, and efficient.
Reviewed Nov. 18, 2015
John was great the day of the service, still see the little centipedes inside the house... keep coming. Thank you.
Reviewed Nov. 18, 2015
The products work. The guarantee is solid. Service and inspection personnel are professional, thorough and courteous.
Reviewed Nov. 18, 2015
So far I am pleased with our customer service from our tech. He is very polite and is able to answer all of our questions with his experience from other customers. We have had 2 visits so far.
Reviewed Nov. 18, 2015
With both services, I have been free of any problems for quite some time.
Reviewed Nov. 18, 2015
The representative has always provided fine and friendly service.
Reviewed Nov. 18, 2015
I am not usually there for any type of service, but they always respond to me promptly to perform any follow-up service that I request when I am there.
Reviewed Nov. 18, 2015
Service rep has always performed an excellent job and has addressed each and every concern. Would highly recommend him!
Reviewed Nov. 18, 2015
The roaches have come in all but dead occasionally. Seldom do I see any. The roaches are well contained outdoors.
Reviewed Nov. 18, 2015
I've used Terminix for years and the last few years have really been pleased with the service. My Pest Control Specialist is the best that I've ever had. Steve ** is my Specialist. He sees that everything is well taken care of and nothing is missed. Terminix is lucky to have him working for them.
Reviewed Nov. 18, 2015
I never had problems with the technician that comes to my home. It was a routine service that I had of rat and bug problems. It has been good since. Terminix representatives are friendly and were able to answer all my questions. Also, it was easy to schedule the service.
Reviewed Nov. 18, 2015
Terminix's services, while generally effective, are quite a substantial recurring expense. I joke to friends that they hold the second mortgage on my home. I wish the day would finally come when a service tech would note activity at one of the bait stations. This would indicate to me that the colony has been successfully poisoned and will actually be "terminated". Instead, while my home has not sustained any new damage, my trees are being consumed one by one. Effective pest control yes, but I don't see how actually eradicating a termite colony can benefit the company long-term, know what I mean?
Reviewed Nov. 18, 2015
Dywane always addresses what we need sprayed and he's always very nice.
Reviewed Nov. 18, 2015
Awesome and accurate service.
Reviewed Nov. 18, 2015
I have been using Terminix for about 15 years with no problems. And will keep using Terminix as long as I own a house in the south.
Reviewed Nov. 18, 2015
I've used Terminix as my pest control company since 1995. The employees are dependable, professional, knowledgeable and helpful. I've never yet been disappointed.
Reviewed Nov. 18, 2015
Not happy. Still have ants.
We’re sorry to hear You still having an issue with ants. We sincerely apologize and would like to make it up to you. Someone from our schedule department will follow up with you regarding your pest issue.
Reviewed Nov. 18, 2015
Their service was very good. They came back without hesitation on a call-back. The only thing they did not do was call about a follow up but they got the job done. What is rude, condescending and unnecessary is YOUR subtle threat telling us to "be fair in our comments." What, do you really believe people just relate horror stories if they really do not happen, or conversely, are we just supposed to say "nice things" and be "politically correct" whether it is the truth or not. Think you better take a look at yourselves.
Reviewed Nov. 18, 2015
Wasp Problem - The technician did a great job with the powder in our chimney flue.
Reviewed Nov. 18, 2015
My technician had to come by twice to eradicate troublesome outside ants that were coming into the house. This has happened before. Your products should be more potent. It'll save you money and me the inconvenience and dissatisfaction in seeing ants in my kitchen. :(
Reviewed Nov. 18, 2015
Saw and seeing more roaches inside. They get in and turn upside down and do a slow death. But they are still. All the little glue boxes are full of dead roaches and such.
We’re sorry to hear You still having an issue with Roaches. We sincerely apologize and would like to make it up to you. Someone from our schedule department will follow up with you regarding your pest issue.
Reviewed Nov. 18, 2015
The Terminix technician Mark ** did an awesome job and kept us informed all thru the treatment. Each technician visit since October 2010 has been a success and they always visited within the time frame. The Terminix product and the technicians made my husband and I happy lifetime Terminix customers.
Reviewed Nov. 18, 2015
We had a terrible brown ant problem. Chris came out on time as scheduled to rid our house of those nasty pests. Had to come out a second time to get completely rid of them. She was quick to respond and always professional.
Reviewed Nov. 18, 2015
We here in Hawaii are faced with many invasive insects and pest that are new to us with no natural predators. Fire ants, coqui frogs, and now dengue fever from mosquitoes. Terminix has helped me keep on top of these and the other pests like roaches here in Hawaii.
Reviewed Nov. 18, 2015
Terminix technician, Joe **, is an excellent professional. He answers any questions we have and is very reliable.
Reviewed Nov. 18, 2015
Pest Control Service - Always prompt, professional service, delivering excellent results.
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