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Terminix Reviews

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About Terminix

Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.

Pros
  • Skilled technicians
  • Wide range of services
  • Re-treatment guarantee
Cons
  • Not available in every state
  • No specific pricing

Terminix Reviews

Over 10k reviews since 2012

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    How do I know I can trust these reviews about Terminix?
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    Page 57 Reviews 10835 - 11035
    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    I've had the routine service for so long with Terminix and they do a pretty good job. I had a couple more bugs this year than usual, but that could have been the type of weather we've had here then. Anytime their techs come out, they've been very polite and helpful. I'd recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2015

    I have used Terminix for years for my outdoor pest control. Every technician has been very well trained and have excellent customer service skills. They are friendly and thorough. Service includes indoor issues as needed!

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    Terminix
    Response from Terminix

    Patricia, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 7, 2015

    Terminix does my yard and the inside of my house, and has always done a good job. The contractors that they sent were always friendly, and they’re always prompt and courteous. They call to tell me when they plan to come, and if it's not okay, I tell them that it's not convenient.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 7, 2015

    Unable to post my review but I was happy with my experience when the exterminator came last week on time and assisted me in control of a persistent rat problem besides the quarterly insect spraying. Besides being unable to post my review as I'm not computer savvy, I'm unhappy with your spelling of my surname. I have been a customer for a good long time, and I have a very simple name.

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    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    Dennis is always very courteous, thorough and efficient.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Donna! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2015

    Terminix is always wonderful and they are always on time, very polite, and always let you know they’re here. They tell you what they have found after they’ve been here and they do a great job. The technician that comes out are very professional and knowledgeable and the pest activity in our home since they’ve begun their services is very satisfactory.

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    Terminix
    Response from Terminix

    Great feedback, Karla! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 7, 2015

    I had a terrible problem with spiders! The technician sprayed and placed traps. A wonderful job.

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    Terminix
    Response from Terminix

    We appreciate your feedback, We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    I like my specialist that takes care of my pest control. He is considerate, thorough and friendly.

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    Terminix
    Response from Terminix

    Thank you, Angela! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    My experience with Terminix was fine. They do their job and they are great. This year, the pests didn't come back and hopefully they don't come back for the last fifty years that I've had.

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    Verified purchase
    PriceStaff

    Reviewed Dec. 7, 2015

    We're rebuilding the house and Terminix came out and made sure there weren't any termites or anything around. I have them spray outside and it's really been good. The Terminix rep and technician were very good and professional, too. Terminix is really a great service although it's a little pricey.

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    Terminix
    Response from Terminix

    Great feedback, Lenora! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2015

    They call me for my schedule of service. I try to fix my schedule around theirs because somebody called me about five o’clock in the afternoon and told me when the technician will be here. I get aggravated with them waiting to call so late because I do have other appointments on times. Then I had to call the local office and get them to change the time for them to come. Other than that, It’s always been good. I don’t have any pest activity since the last time they came out. They have always been respectful, courteous and know well about their job in a very professional way. I’ll recommend Terminix and I have recommended them to several.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2015

    I had been very pleased with Terminix but they called me and asked if they could come and do a walkthrough up in the attic and they scheduled a day to come. I gave them a window from 2:00 to 4:00. So I waited but they didn’t come and about 4:30 I called and the person was checking on it. She put me on hold for a long time and then she came back on again and ended up putting me on hold again. I was put on hold three times at the 1-800 number and the lady didn’t really seem to know what was going on and she couldn’t find out why nobody had shown up or if somebody was coming or whatever. And they would say, “Oh, I’m switching you to so and so – to some other person.” The whole process took 40 minutes.

    Then I called the Shreveport number and they put me on hold so when they came back on, I said, “Just cancel. I don’t even want to deal with Terminix again. I’m sick of dealing with it. I’ve had all positive experiences until today but this is it.” The guy that comes is wonderful and I hate to cancel because of him but I’m not going to deal with a company that doesn’t handle their business any better than this either. Before that, I would be very positive but now I'm definitely dissatisfied.

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    Terminix
    Response from Terminix

    We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you within 48 hours to help assist with your resolution.

    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    Terminix has been coming out and spraying around our house once a month to keep the bugs down. Generally speaking, the technicians that come out are really personable and non-intrusive - they knock on the door to let me know they're there, anxious to do whatever they can to help, and they always make sure there would be no bug problems.

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    Verified purchase
    Customer Service

    Reviewed Dec. 7, 2015

    Mike, our technician, is a doll and very thorough. I don't think we ever had to call him back after his routine service. I would recommend Terminix.

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    Terminix
    Response from Terminix

    Great feedback, Peggy! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 7, 2015

    Answered questions (left note), left phone number if more answers needed. All seems good.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Rex! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 7, 2015

    I've been with Terminix for years and we haven't had a bad service at all. They're always on time and do what they say they're going to do. We have them every three months and they usually call me to see what’s a good day for me, and if I want them to spray inside or outside. But I haven’t had them inside for a long time because we haven’t seen any spiders or any pest activity, so they’re doing a very good job. I’m pleased every time they come.

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    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    Since I started my services with Terminix, the pest activity has been controlled - none, if anything. Their serviceman has also always been courteous, thorough, and an open individual that I appreciate. He answers questions and cleans up after himself.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Robert! We aim to provide the best service for our customers!

    Verified purchase
    Customer Service

    Reviewed Dec. 7, 2015

    We've had Terminix for a long time, and I wouldn't trade them for anybody. Everybody who came here are very polite. They call me and tell me when they're coming. Since the last time they've been here, I haven't seen any pests. I would recommend them anytime.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2015

    I have a routine service with Terminix and because of that, the pest activity has been going down a lot. I still have some but not as much as I did but if it keeps on, I'll call the technician again because he's really sweet, courteous and does a good job.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Neva! We aim to provide the best service for our customers!

    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2015

    We had something that looked like leeches but made up of a bunch of little eggs. I don't know what it is and they're light brown. It was like somebody took a tiny paintbrush and just made skids. The technician that was here a year ago said, "I've never seen anything like this." He took it in a plastic bag and had it analyzed and found out what it was. A fecal material from bugs. I thought I wrote it down, but evidently I didn't. That technician came back out and sprayed for it and put that all over my big long deck.

    It went away and then this August it came back. The last technician didn't know what it was. He told me that he would get back with me. Up until now, I've been very, very satisfied but I was disappointed when this last guy didn't get back with me and he never called and we pay $400 and some dollars a year to have their service. It was so bad that I had just got myself some Clorox water to wash it off. I washed my porch, the ceiling, and my railing on my deck. I had to do it a couple of times. It seemed like they came back and I did it another time and I've got it under control but Schendel didn't get it under control. I would appreciate if they pull the files from a year ago and see what bugs they were or what those things are and what was used to get rid of them.

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    Verified purchase

    Reviewed Dec. 6, 2015

    Everything requested was performed as requested.

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    Terminix
    Response from Terminix

    David, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Dec. 6, 2015

    We had ants coming in the house a few years back and spiders galore. I said enough was enough so I called Terminix. They'd come around and spray all over the house and since then, I don't have any pest activity. I like all the technicians who have been here. They're friendly, courteous and don't screw around. They do their job and if I have questions, I can go up to them and ask them. They don't care if I follow them around and ask questions.

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    Terminix
    Response from Terminix

    Great feedback, Carol! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2015

    Provider is always on time and responsive to special requests. Also they work well with my tenants.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Kenneth! We aim to provide the best service for our customers!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2015

    Terminix is really convenient. They call every quarter and I don't have to do anything, so it works for me. Their technician was very friendly, he shows up on time and we don't usually have any issues. He’s been mine for two years now.

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    Verified purchase
    Price

    Reviewed Dec. 6, 2015

    I have been with Terminix for years. I have mice up in my attic and they are helping me with that. They came out because I wasn't sure, and being a typical grandmother, I'm not gonna go up in the attic and look. I don't like them little critters. I've never had a lot of spiders or bugs in the house. I got a lot of spiders outside but they spray and get them. I've had them come out and actually spray in the house but it's a pain as I have stuff under my beds and have to clean it all out to have them come in and spray. I'm very satisfied with every person I've had come, but they went up in price and it's gonna be hard for me to get the 90 dollars every three months, but they spray and do whatever I ask them.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Pam! We aim to provide the best service for our customers!

    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2015

    The only company to use! I wholeheartedly would recommend Terminix to all... Please give me the number of the White House, so I can call them!!!

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    Terminix
    Response from Terminix

    We appreciate your feedback, Katherine! We aim to provide the best service for our customers!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2015

    I’m on a quarterly assessment of my property with Terminix. They come every three months and I’m very, very well pleased with the service they give. There have been no issues with any infestations in my house since they came. We had one technician that was here coming to service the house for the better part of 15 years. He's very efficient and I let him do his job. One time we had an issue with spiders and he always puts down the traps to take care of them. Another thing, he told us we were getting a few mice in the house because of an opening in the one portion of our concrete wall. He suggested we get something to put into it and we did, and there’s been no problems since.

    Anything that I ask him about, he’s more than willing to answer and explain. Also, if he was coming and we weren’t going to be home, I'd tell “The basement is already open. Come in and do your service.” And I would know when I come back, there’d be no problems. That’s how much I trust him. Overall, I’m very much satisfied with Terminix and I’ve always had a good relationship with them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2015

    Their services are scheduled regularly and they let me know a day ahead of time when they’re coming. The technician is very personable and got a great personality. I enjoy his company and he loves my dog. Terminix has always been number 1.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Staff

    Reviewed Dec. 6, 2015

    The Terminix technician that comes to our home quarterly is the most personable, wonderful guy who goes out of his way if we have a problem, and we stayed with Terminix because of that guy. Since we started the service, we had minimal pest activity in our home.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    PriceStaff

    Reviewed Dec. 6, 2015

    Dawn, the lady who does the pest control is wonderful and does a very thorough job. The other guys had come once a year but don't really do anything, except check the foundations. I would recommend Terminix for the quality of work Dawn does for me but the price is a little much.

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    Terminix
    Response from Terminix

    Great feedback, Nancy! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 6, 2015

    I've always been satisfied with what Terminix does for me and it seems to be working. They come on a schedule so many times a year to check things out. The technicians are usually different every time, but they've always been respectful and really nice. Their service is working fine because I don't see any evidence of insects or pests here.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Dec. 6, 2015

    Terminix are very good and the fella comes out, you can’t beat him. He saved me.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Jim! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Dec. 5, 2015

    We recently had a routine service from Terminix and it's been fine - we have no complaints. The technician was knowledgeable and did what we asked him to do. If we're having a particular problem, we mention it to them and they go and look into it and report back. We’ve been doing this for a few years now and we call them because we had a pest problem. They solved it right away and continues to be under control.

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    Terminix
    Response from Terminix

    Dennis, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2015

    We have a great guy who services us and it's always very good. They service us on a regular basis, but a lot of times Terminix doesn't let me know, so he makes sure he calls me before every visit to let us know that he is coming. The pest activity in my home is always taken care of.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Staff

    Reviewed Dec. 5, 2015

    Terminix costs a lot but I've had them for many years and the bugs stay about the same. Once in awhile I get a wasp nest outside but otherwise, it's minimal. Also, their technicians who come over for routine service are courteous most of the time.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2015

    Everything was great. Terminix techs have always been very nice and asked if we have any trouble areas that needs to be looked up. Their service call is good and I've never had a problem with them.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2015

    Every time I've had Terminix out here, they ask me to take a telephone survey and I gave them a 10 on every category especially the gentleman that comes to my home. I've never seen anybody more knowledgeable, more friendly and more thorough in his job. I work for a real estate company and when people buy houses from me or they want anybody to take care of their house, ants or whatever, I suggest Terminix.

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    Verified purchase

    Reviewed Dec. 5, 2015

    We have the best insect protection service. Always ready and willing to come out for any concerns, not intrusive in our routines at all, and best of all - no bug problems! Saved us years ago when termites started in one corner of the garage. System installed around the perimeter of the house - problem solved! And now protected for life.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Kenneth! We aim to provide the best service for our customers!

    Verified purchase
    Customer Service

    Reviewed Dec. 5, 2015

    The last time Terminix was here, nobody was home. They came and sprayed the outside of the house and left a notification on my door. I have this done regularly. The pest activity in the home is worse. I was getting ready to call them to have them come and spray inside the house but they weren't able to spray last time because we weren't home.

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    Terminix
    Response from Terminix

    Thank you, Sherry! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase

    Reviewed Dec. 5, 2015

    I had a very good experience with Terminix. Recently, I had a routine service from them and the technician was excellent. The pest activity has been fine since then.

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    Terminix
    Response from Terminix

    Thank you, Rosalie! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide

    Verified purchase

    Reviewed Dec. 5, 2015

    I had Terminix come in regularly every second week of the month. The technician that comes in is good. Everything is okay with Terminix - they’re doing a good job. I would recommend them to a friend.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase

    Reviewed Dec. 5, 2015

    Everything's okay since I had service with Terminix. They had a regular spray of the outside when they last came.

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    Terminix
    Response from Terminix

    Great feedback, Brenda! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 5, 2015

    It's been good with Terminix, so far. The only problems that we've had are spiders, but I think that seems to be the regular thing now. I'm not usually present when they visit, but based on the times that I was able to speak with their technicians, I can say that they're great, and I would recommend them.

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    Terminix
    Response from Terminix

    Thank you, Cindy! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 5, 2015

    Came promptly every time I called and efficiently handled the problem. It took several treatments but we finally got resolution. He was organized, quite presentable and very helpful with explanations and advice.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    After paying $1800.00 to have buried fencing put all around my house, on two different occasions I had large rodents, opossums, & armadillos that dug under my house. Upon checking it out there was no buried fencing in quite a few places. After calling the office and being switched to different agents or totally disconnected I received no satisfaction only empty promises. BEWARE!!

    Updated on 02/10/2016: Although Terminix has resolved some of my complaints the bulk of the problem has not been resolved. My house has not been completely made free of burrowing animals. Also I had not had response to my concerns so I was in the process of dropping them even though I had a contract but I feel they broke the contract by not responding to my urgent requests. The total footage of perimeter of house is more than what was actually done. I have been waiting for a week for them to get back to me about my monthly payments either being lowered to match the proposed contract or to cancel and not have a monthly payment using their breaking the contract as my ability to cancel.

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    Terminix
    Response from Terminix

    Hello Richard, we sincerely apologize about your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you within 48 hours to help assist with your resolution.

    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    There's a young man from Terminix that comes out monthly to spray the outside and inside of the house and he's very nice and efficient. A little over a year ago, they came out and put those green things in the ground around the house for termites and they haven't come out to take them up and check to see if I have termites outside in the ground. Other than that, I have not experienced any bad situation with them. It's probably that they only come out once a year and do that. I would definitely recommend Terminix to anyone. They are very nice and efficient, and I have been very pleased with the service.

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    Verified purchase

    Reviewed Dec. 4, 2015

    We have regularly scheduled visits with Terminix and our experience with them has been pleasant as always. I've had two or three different technicians who came out since I've had them and they were all very nice. I don't have any problems in the house in quite a while but if I have, they come in and take care of it. And then they go around the house and do their thing.

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    Terminix
    Response from Terminix

    Bobby, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer Service

    Reviewed Dec. 4, 2015

    I recently had Terminix treat my house. The day they showed up the tech said he was just doing the outside of the house, called up his office and got it straighten out. He started doing the job but could not finish due to he said didn't have enough material. Said he would be back in 3 days. Never heard from him. Called the office. No phone call back. Called customer service, someone was supposed to call. No call back. Called corporate office - still nothing. Was finally able to get in touch with regional manager after over a week. They came out to finish the job but still did not have plugs and material to plug holes in the stairs and patio. They said they would be back in 3 to 4 days - still have not heard from anyone. I have called and left messages several times with no call backs. I am very very disappointed and would not recommend them to anyone.

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    Terminix
    Response from Terminix

    Helllo Mr. Smith, we sincerely apologize about your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you within 48 hours to help assist with your resolution.

    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    We had a very nice time with Terminix and we are very happy with them. The technician they sent to us was professional, knowledgeable, and able to answer my questions. It was a very good experience, and we’d recommend them.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 4, 2015

    A very satisfied customer. The service representative confirmed the time of his appointment the night before. He arrived at the scheduled time, asked about any problems (there were none), he did what he was supposed to do and then offered holiday greetings as he departed.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    The Terminix guys have been very polite, professional, and clean, and have always been good. Overall, my experience with them has been great so far. .

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    Terminix
    Response from Terminix

    Thank you, Amy! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase

    Reviewed Dec. 4, 2015

    They have had my back for six years, from looking for naughty termites to wrestling those pesky spiders and ants and scorpions, oh my. Always reliable, there to help if you have something unexpected and friendly. Thank you, Terminix!

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    Terminix
    Response from Terminix

    Great feedback, Barbara! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    Terminix does a quarterly check for us and their technician normally calls me himself before he comes. He knows I don't like the computer calls because I get a computer call and don't have a choice in it. He is very friendly and worked throughout my animals here in the house.

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    Verified purchase

    Reviewed Dec. 4, 2015

    Been using Terminix for about 3 years now and have ALWAYS been impressed with the quality of service and responsiveness of Marcus, our technician.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician and service.

    Verified purchase

    Reviewed Dec. 4, 2015

    Terminix does a good job and we’ve had no problem with pest activity since the service. I’m happy with them.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    Terminix comes to our home regularly and we appreciate it. I'm usually inside when they're outside, but they're always very polite. They announce when they're coming or arriving, and they say when they are leaving. We have nothing but good things to say, and would recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    Good customer service. Technician is very helpful and attentive to the customer needs.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase

    Reviewed Dec. 4, 2015

    My mother's house in Florida recently had a scheduled visit from Terminix. The technicians have been very nice and the pest activity has been pretty good so far.

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    Terminix
    Response from Terminix

    Great feedback, Evalyn! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    Everything is always good with Terminix. They leave the same guys on that I would have in all the years. We would never have problems. They know what I want to be done and I don't have to be around when they're here.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2015

    The Terminix girl always asks me, "Is there anything you need done indoors?” She is very thorough and never in a hurry. When a lady brought some stuff and stored them in my garage, I told her about it and that I'm afraid that it might have bugs in it, she treated the thing and we haven't had bugs at all. Terminix has been great.

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    Response from Terminix

    We appreciate your feedback, Henrietta! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Dec. 4, 2015

    Terminix has been coming out here for years. They take care of things and I don't worry about it. Although, they were scheduled to come one day but I didn't see them so I don't know if they came or not. Overall, I'm thankful and very pleased with Terminix.

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    Verified purchase

    Reviewed Dec. 4, 2015

    I don't have any problem with Terminix. The technician sent to our home was wonderful. I like him. I've never had a problem with pests and I would recommend them.

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    Terminix
    Response from Terminix

    Mary, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase

    Reviewed Dec. 4, 2015

    They're doing a good job spraying the yard like they're supposed to and I never had any problem with them at all. I would recommend Terminix.

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    Verified purchase

    Reviewed Dec. 4, 2015

    Terminix comes out regularly and our experience with them has been very good. We like the technician a lot. We don’t have any pest activity.

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    Terminix
    Response from Terminix

    Great feedback, Amy! We genuinely appreciate it and we’re glad to hear that you’re happy with your technician!

    Verified purchase
    Staff

    Reviewed Dec. 4, 2015

    Terminix has been providing their services for my home for approximately 4 years. It started out as just routine pest control/rodent control. Then, termites were discovered and when that was being treated, it was discovered that I had a mold/fungus problem in the crawl space. They have always been very professional, provided excellent & timely services and have very reasonable rates. I have been very pleased with their service.

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    Terminix
    Response from Terminix

    Lisa, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer Service

    Reviewed Dec. 4, 2015

    Terminix has called me when they're ready to come out and their technicians have been very good.

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    Verified purchase

    Reviewed Dec. 4, 2015

    We recently had a routine visit from Terminix. The technician who's been coming out for the past four years is great. I would recommend them.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

    Verified purchase
    Customer Service

    Reviewed Dec. 4, 2015

    I called Terminix for ants and they came out that day to take care of it. Their technician Tammy does a very good job. If I've called them, they’ve always answered and sent somebody out right away. I would recommend them and I already have.

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    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    We're satisfied with our Terminix experience. The guy that comes out to the house is very personable and takes good care of us. I would recommend them to a friend.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase

    Reviewed Dec. 3, 2015

    Our recent experience with Terminix has been okay. We have not been disappointed with them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2015

    Recently, I had my routine check from Terminix. I've had the same man for 10 years and he does a wonderful job, and I'm very happy with the service. I haven't had any problem at all since I started using them. I call them and they come check me up. I would recommend them.

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    Terminix
    Response from Terminix

    Carolyn, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2015

    We have a pre-scheduled quarterly treatment with Terminix and they're always prompt. Their technician is very nice and highly recommended. They take care of everything and we haven't had any problems after having their service. I would recommend them to a friend.

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    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    I'm very pleased with the Terminix technician. He's very professional, nice, and knowledgeable. The roaches are very much controlled, but I'm now experiencing mice problems.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 3, 2015

    I'm having a lot of ant problems and it's the second time we had a real swarming of ants around the house. I called Terminix and they told me they would be coming out Tuesday between 8:00 and 10:00 but they haven't come back out to spray for me yet. Sometimes, it's hard to schedule an appointment but I'm sure that happens throughout the whole system. Their technician James is the one who sprays at my house and he does a great job. He's a good representative of Terminix.

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    Terminix
    Response from Terminix

    Thank you for bringing this to our attention, Michael. I apologize for your any inconvenience you had with Terminix Pest control service . I have schedule someone from your local office team to contact you to form a solution.

    Verified purchase
    Price

    Reviewed Dec. 3, 2015

    I have a routine visit from Terminix. In the beginning, they were wonderful because they do quarterly and big visits usually in June. They came into the house and went up into the attic. But over the years, it's been very disappointing because they don't want to come unless I beg them. They are now overpriced for what they do and the techs aren't as good as what it used to be. They do come quarterly doing the outside, the perimeter, and they feel that that’s satisfactory. I'm very disappointed in the company and I wouldn't recommend them to anybody anymore. I have recommended them over the years to other people who stopped using them.

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    Terminix
    Response from Terminix

    Hello Diane, we sincerely apologize about your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you within 48 hours to help assist with your resolution.

    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    My experience with Terminix has always been great. Not only do we get rid of unwanted pests, but the technician was polite. (I have never had a technician arrive less than clean.) He came to the door to let us know he was here and would be working around the house. He asked if we had any specific issues at this time. We said "No" and thanked him for asking. He went about his business and did not bother us further. It is always easy and unobtrusive. Thank you for having such great technicians (and for getting rid of the bugs).

    When I first moved into the house (12 years ago) we had lots of bugs - ants, spiders, earwigs, "rolly bugs", etc. After a couple of treatments, we did not see any of the bugs again. With children in the home, we are always looking for creatures that could be harmful. I am thankful to say that we have not had a problem since. Thank you again for your great service and the results.

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    Terminix
    Response from Terminix

    Patricia, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase

    Reviewed Dec. 3, 2015

    We have been happy with our pest control service with you.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Marcia! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    The technician was nice and courteous. I had him check around my sink and the last one just checked for termites and it was okay. I was satisfied with Terminix. It was a very good job.

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    Verified purchase

    Reviewed Dec. 3, 2015

    Before, Terminix never notified in advance that they were going to come; but now they do, so I'm fine.

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    Terminix
    Response from Terminix

    Great feedback, Marie! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2015

    I got a call from Terminix and asked me for a date so they could come out. It's that easy to set up a schedule with them. The fellow, who was here last week, is very nice and polite, and if there's a problem, I'd tell him and he'll look into it. I'm very pleased with the service and that I don't have any problem with pests. My experience with Terminix is very good.

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    Verified purchase
    Staff

    Reviewed Dec. 3, 2015

    Since Terminix regularly came in every three months, there were a lot less pests in our house. The technicians that come to our home are great, all the workers are very polite and they always smile. I’ve been very pleased with them when they come to the door. I would recommend them to a friend.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Marilyn! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Dec. 3, 2015

    I haven't had a problem since I had Terminix. My neighbor had a junk house and their house was collecting all the bugs and I was getting the bugs. Since I've had Terminix I haven't even had an ant in my house. I really like them. I would definitely recommend them to a friend.

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    Terminix
    Response from Terminix

    Sue, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase

    Reviewed Dec. 3, 2015

    I'm going to recommend Terminix. We've had a good experience with them except for the billing that they don't ever get right. They stick me with a tax that we quarrel about all the time.

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    Terminix
    Response from Terminix

    Great feedback, Debbie! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2015

    I'm very happy with Terminix's service now. They were my first call, they came out, they were very professional and there's been quite a few people here. Things were not in good standing when they came in, and they took care of the problem for me. I'm satisfied with the technicians. I've had no issues with the so-called problem. They have educated me about what these pests are and what's going on with them, and luckily they have been eradicated. I'm going to continue to stay on the follow-up plan just in case because I would never know how these things travel. I could go anywhere and maybe bring the damn things home again, but I'm very pleased with them. They're great, so I would recommend them to anybody.

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    Terminix
    Response from Terminix

    Charles, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 3, 2015

    My experiences with Terminix have always been good. We came from Baltimore 12 years ago and had them there so we picked it up here and never had a problem. Their schedule is automatic, they call ahead to remind me and give a time and he's always there. The last visit was due to crickets in the basement. The technician was on time and took care of it. He was pleasant, very attentive, polite and asks questions in case I have problems. We have very few pests. Everything is preventive except for the crickets and clearly, it's working. Terminix is a good company to do business with. They're responsible, reliable, on time, and congenial. I recommend them all the time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2015

    I have people from Terminix come every three months and one that was here recently for the termite inspection. They're very courteous and do what they have to do, and they chat with me if I have a question. They are both very good and there have been no bugs since their last visit. If I do have a problem, I call and they come out within a couple of days.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Alvina! We aim to provide the best service for our customers!

    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2015

    Their technician is good, but sometimes what pisses me off is that Terminix doesn't call when they are coming out and I'm not able to have them out.

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    Terminix
    Response from Terminix

    Kellie, Thank you for sharing your feedback! We will use it to improve our Pest service.

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I've been with Terminix for years and I have no complaints with them. Bryan and the team are courteous and I have no problem letting them in the house. They were always great. I'm afraid of little creatures like mice and it's a second home and I’m not there all the time, so I appreciate whatever Terminix does for me because I’ve been comfortable going there. It's been a very pleasant experience and I would highly recommend Terminix to anyone.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I call Terminix when I need them and they do the scheduling. My most recent experience was generally okay. They do good.

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    Terminix
    Response from Terminix

    Great feedback, Art! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Customer Service

    Reviewed Dec. 2, 2015

    We have engaged a contractor to complete some remodeling in our Florida Home with the intent to rent it. Upon discovery of termite mud-tunnels we attempted to contact the servicing local office: one we have had a protection agreement for over 10 years; to get the issue resolved. After nearly a month with little response or any action we were told last evening, by the local manager of that office, that this process "takes as long as it takes". Really? We have now lost our renter scheduled for next month and our contractor is still on hold; weeks and weeks later. We would love to ask the Corporate parent of Terminix, ServiceMaster Global Holdings Inc. based in Memphis, TN, how long this should take but cannot get anyone to call us back. How long does this take? How long should it take?

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    Terminix
    Response from Terminix

    Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3)

    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    Terminix's technicians have been professional and thorough in checking the inside and outside of the house. They come in four times a year. They're attentive to our special concern such as having signs of mice in the basement. They've also been very helpful when we had to change our account from my sister's name to mine.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2015

    AHS was great, they sent a repairman immediately. He was super nice and had the job done quickly. I had called in the evening so I wasn't sure they could come that evening, but knowing I only have 1 bathroom in the house they took care of it right away

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    Terminix
    Response from Terminix

    Great feedback, Kathie! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Price

    Reviewed Dec. 2, 2015

    Terminix has serviced my homes for 25 years. In that time I have had three problems in which I called Terminix outside my regular service. The technician responded that same day and solved the issue, at no additional cost. I have found Terminix to be a reliable service and less expensive than other brands. I continue to stay with them for their dependability.

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    Terminix
    Response from Terminix

    Gregg, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2015

    Roger comes out here and has done a good job. He's got a good personality. I understand he takes his time by standing and talking to me a little bit, though the actual extermination does not take long to be done. I know this is how it works because I have been told by my friend, who was an exterminator as well, that you need to take your time because people feel like they don't get their money for it. Now, Roger does this all but when I say that there's ants close to the front door, he'll get them for me quick so I don't have any problems with him.

    Roger does the bug spraying and I have a termite bond as well, though I haven't seen any of them except for one time that they came. A black guy came once and didn't wanna go under the house because I had dogs. He can't find termites by just walking around the house but I understand him not wanting to crawl under with the dogs as I was not here, my wife only told me about it. Moreover I hardly saw a bug since the service except for that one time when we had some roaches because I got some cardboard boxes for my boy and we were boxing up stuff for a yard sale. We called Roger, he came back out and sprayed. I have recommended Terminix to my neighbor and he's got a bond with them.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I am very happy with the service I get from Terminix. The service men are very polite and do a great job.

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    Terminix
    Response from Terminix

    Great feedback, Shirley! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 2, 2015

    Terminix is GREAT. They will be my continued vendor!

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    Terminix
    Response from Terminix

    Anna! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2015

    Anytime I need them for additional treatment they are there usually next business day. Always on time for appointments. Very professional technicians.

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    Terminix
    Response from Terminix

    Robert, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    We've been totally satisfied with Terminix. Their guy has been coming here so long that he just comes by and lets us know he's here and wants to know if we have any problems. Then, he goes about what he has to do and lets us know when he's finished. He does the outside of our house, and since he's been doing that, we've had very few problems with any kind of critter around.

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    Terminix
    Response from Terminix

    Betty, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I'm very satisfied with Terminix. We have much less pest activity at home since we began using their services. The tech comes when I have a particular problem like a bee infestation and he is very helpful.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Diane! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    Terminix does a routine visit in our place and everything's been contained. Their service is great and the technician is fantastic. She’s a lovely person and does a wonderful job. I’m happy that she’s the one coming all the time ‘cause I'm concerned about having different people coming around. I’d rather have somebody that I know and feel comfortable with. Overall, I’m very pleased and have recommended them.

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    Terminix
    Response from Terminix

    Blanca, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase

    Reviewed Dec. 2, 2015

    Have relied on Terminix and recommended them to others for years, including having them work on business/employer related real estate exterminations.

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    Terminix
    Response from Terminix

    Kathleen, Thank you for taking the time to share your Terminix experience with others. We’re happy that you’re enjoying our service!

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    The gentleman from Terminix was very nice. I'd recommend them.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I'd recommend Terminix. They do a fine job and that's all I'm concerned about. It has been a good experience.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I have a contract with Terminix where they come and visit three or four times a year. The guy who came out here was wonderful and friendly. He does everything and asks if I need anything more. There are no pests at all.

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    Terminix
    Response from Terminix

    Bill, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 2, 2015

    Courteous, thorough, prompt.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Carol! We aim to provide the best service for our customers!

    Profile pic of the author.

    Reviewed Dec. 2, 2015

    I hired Terminix to insulate under my home. The insulation they used was not even professional grade. The facts are this: insulation was not installed correct. It began falling within a month. They used staples and 5,000 I threw to the wind hiring them. I now have to pay someone else to remove hanging debris and reinstall new insulation the correct way.

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    Terminix
    Response from Terminix

    When our customers are unhappy, we’re unhappy... Let us make it up to you! Please contact us by email at Socialmediasupport@terminix.com and include your full service address or the phone number associated with the account or by phone at (866)869-2273 and select option 3

    Resolved outside ConsumerAffairs
    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    The technician was very courteous, polite, and thorough.

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    Terminix
    Response from Terminix

    Great feedback, Mark! We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

    Verified purchase
    Staff

    Reviewed Dec. 2, 2015

    I'm happy with Terminix and if I wasn't I wouldn't renew my contract. I'm pleased with their service and my interactions with the technician are always positive. They are professional, courteous, and answers any questions. I'm on a regular schedule so they come out and do their spraying and look around. But when I have extra problems that come up, they always come out again.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Becki! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    I had Terminix come out a few weeks ago for their routine visit as well as for termites in our house. We have always had a very good experience with the technician that has been coming monthly. He's very helpful, friendly, thinks ahead, looks for potential problems and takes care of them before they become a problem - I feel that he's looking out for my welfare. I get some spiders and silverfish, but I haven’t had any ant invasion so I’m happy with their service.

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    Customer Service

    Reviewed Dec. 1, 2015

    After 4 inspection for the same known problem, I was told my termite bait system would be totally replaced with new containers. This was told to me by the 4th inspector, who the company had told me was the replacement technician. Was told job would be done in the next week. This inspector spoke to the local office manager. A week later the repair technician has arrived and stated he was told, by the same manager, to replace only the broken or missing containers. I have been waiting for a manager to call me back for a week. Today, I was told that manager was unavailable and they would e-mail him and he would get back to me sooner or later. Called corporate office where nobody, alive, answered. ONLY VOICE MAIL. They list on their website "Satisfaction guaranteed". Not happening yet with no response from anyone in authority!!!

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    Terminix
    Response from Terminix

    Hello Richard, we sincerely apologize about your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you within 48 hours to help assist with your resolution.

    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2015

    A Terminix guy came and rang the doorbell so I'd know he was there. He called ahead of time and he did the parameter. I didn't have any problem. He asked me if I needed any interior help and I said I didn't since I didn't have any bugs inside. He was very efficient and polite. I'm very satisfied.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician and service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 1, 2015

    Tech arrives within the time stated and completes the service quickly without disrupting our activities. Always friendly and asks if there is anything else he can do for us.

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    Terminix
    Response from Terminix

    Great feedback, Michael! We genuinely appreciate it and we’re glad to hear that you’re happy with your Techinican!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2015

    The young man from Terminix was very nice. We chat and he always wants to know if we've had problems and then I'll say, "Well, are other people having the same problem?" And he'll tell me if they are. The pest activity has been good since the service. But we've been having a lot of rain and we had some hard black bugs coming out. But if I tell him and called him back, he'll come back and re-spray. He's very friendly and polite.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    Service technician is always courteous and helpful. Tells me what he sees or finds and when the next service will be. Always inquires on what I may be seeing or experiencing with insects. System works well!

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    Terminix
    Response from Terminix

    Great feedback, Greg! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    The guy from Terminix comes every three months. The latest service went fine, like it always is. I just open the door for them and give them the keys to unlock things. They're very efficient.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Bobbi! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    Terminix come and spray every three months for the carpenter ants. We live in the woods so we got a lot of ants but everything has worked out great for years now. We don't have any issue at all in the house. Terminix people are nice and when they come to the door, they tell me they're here. They also call the day before. I would definitely recommend them.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Arlene! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 1, 2015

    We're a firehouse so there's always something coming in or out around but it has been minimal since we started service with Terminix. None of our food gets disturbed. Their technician was incredibly professional and works very quickly. Even when we were constantly doing things around, he never gets in our way.

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    Terminix
    Response from Terminix

    Gary, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 1, 2015

    The technician from Terminix that came out was all quick to execute the initial spraying of our house. I was able to plan out any additional requirements I had and he also talked to me about some things that he'd seen as far as making sure that the ceiling was sealed promptly. He recommended that I get a technician out and take a look at that. He was knowledgeable and I would definitely keep Terminix for continued service. They scheduled an automatic trip out for December but I changed it to January. It was easy to call and get it changed. The representatives were friendly and were able to answer whatever questions I had. So it was a good experience and overall, I was very pleased.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase

    Reviewed Dec. 1, 2015

    Our schedule with Terminix is set up where they come routinely. We’ve seen a couple ants since our service with them but otherwise, our experience with has been real good.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2015

    I wasn't home the last time the people from Terminix came, but they did their job by themselves. What I've had in the past has also been wonderful. I've been lucky I got some good guys like Jimmy working for us. I've had a contract with them for the last eight years. They call me on the phone and say that they'll be coming by and I just leave a check out for them in the front yard. Jimmy takes care, removes all the water things around for my dog.They are really good assets of this company. Everything's great and I'm very happy.

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    Terminix
    Response from Terminix

    Carrie, Thank you for taking the time to share your Terminix experience with others.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2015

    I had to call and cancel Terminix because I didn't want it this Fall. They were going to put the bug thing on and I didn't need it. I think they're supposed to come about every three months. I call them in the Fall because most of the time I'm gone during the winter. Their representatives are good. The contractor that comes to our home is okay and I haven't had any pest activity at home since our last service call.

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    Terminix
    Response from Terminix

    Great feedback, Jeralee! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Dec. 1, 2015

    After a mix-up with our contract, we have reinstated our service with some generous compensation, and a service technician came to the house the next day to spray for insects & clean up breeding areas.

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    Terminix
    Response from Terminix

    Laura, Thank you for taking the time to share your Terminix experience with others.

    Verified purchase

    Reviewed Dec. 1, 2015

    With Terminix, we get what we expect. They spray the bugs, check to see if we had any inside and there hasn't been any pests ever since. Everything flows like you'd wanted it to. The technicians have been transparent, courteous and professional. It's been fantastic and we're super happy with it.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2015

    There has been absolutely no problem with Terminix. I found the serviceman very cordial, polite and helpful if I have any questions. There's hardly any pest activity since the last time that we've had service. I have a problem with wasps but we haven't figured out where they're coming in, so that's still an ongoing investigation.

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    Terminix
    Response from Terminix

    Drunell, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 1, 2015

    I receive the best service from Terminix and my technician is so very accommodating, he is very courteous, well-mannered and very punctual. I've had same tech for several years. If ever he is running late he makes sure to call and lets me know.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Iverth! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 30, 2015

    John is consistently prompt, polite and friendly.

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    Terminix
    Response from Terminix

    Diana! We’re pleased to hear you’re satisfied with your Techinican

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    Terminix has been very good overall. I like the individual who comes to my house (my service provider) very much. He's reliable and very accommodating.

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    Terminix
    Response from Terminix

    Thank you, Phyllis! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2015

    I know from experience that Terminix is dependable. They are on time in their appointments for the service. They complete the work in a timely manner and offer suggestions for further attention to a problem. Terminix is very good to follow up on the service performed at the visit. I know I can depend on Terminix to take care of my issues.

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    Terminix
    Response from Terminix

    Great feedback, Peggy! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    Terminix technician always arrives within given time frame. He is courteous, listens well to concerns, is professional in his appearance and is very thorough. Every technician I have dealt with must be well screened. I have felt safe having them inside and outside my home. They always seem to focus on the job and their eyes never roam to other objects in my home or anything that does not have to do with the issue at hand. Kudos to a well run company!

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    Terminix
    Response from Terminix

    Joan, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    Terminix comes in and my mom never complains about them. She's used them for years and we don't have any problems with their service.

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    Verified purchase
    Customer Service

    Reviewed Nov. 30, 2015

    We're on a yearly plan with Terminix and they come out every quarter. Recently, they came out and checked all the bait traps. Then they had a comprehensive talk with us about services provided and things that are up-and-coming. We had a great conversation and they did a good job. We haven't had any pest activity since the last time that we’ve had service with them, nothing like we used to before they started showing up.

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    Terminix
    Response from Terminix

    Great feedback, Eric! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2015

    We are very pleased with Terminix and the service technician that takes care of our house. He is very professional and timely. We have never had any issues with indoor pests since we've been using Terminix.

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    Terminix
    Response from Terminix

    James, Thank you for taking the time to share your Terminix experience with others

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    We love Melody to death. She is the little lady that works with Terminix and she is our favorite. We all trust her and that's the way it is. She takes care of everything so we have no problem with her. We would recommend Terminix to a friend.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase

    Reviewed Nov. 30, 2015

    Great job putting it in without dirty in my rugs. Lowered my heating bill!!

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    Terminix
    Response from Terminix

    We appreciate your feedback, Harold! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 30, 2015

    The serviceman is prompt and on time. He goes over the service plan and what he is looking for and the chemicals he will be using.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Charles! We aim to provide the best service for our customers!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2015

    Excellent service. On time and efficient.

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    Terminix
    Response from Terminix

    Thank you, Wallace! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    Courteous, professional service!

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    Terminix
    Response from Terminix

    We appreciate your feedback, Wilna! We aim to provide the best service for our customers!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 30, 2015

    We had to call Terminix back to take care of some spiders. They came right out and responded in good time. The technician was a really nice guy and helpful. He went a little bit beyond the call because he's like, "Now is there anything else?" He's also very attentive and did an excellent job in trying to take care of the spiders. But I don't know if it's the spray that they're using or what because we still have white spiders. And I've been bugging my husband because I want Terminix to come back and get these spiders. It's annoying when they get up in the corner of the ceiling and the walls and I find two to six a day that I have to vacuum down. So that part I'm not happy with. But their customer service is excellent, so I would recommend them. However, you have to follow-up and if you still have a problem, you need to contact them.

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    Terminix
    Response from Terminix

    Great feedback, Kathi! We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 30, 2015

    Recently, we had the termite service from Terminix, and my husband was present that day. It was fine, and everybody’s very, very thoughtful. In the summertime, especially last year, we had a lot of wasps, and Matt from Terminix who takes care of the pests is very conscientious about seeing that particular pest is taken care of, so I’m very pleased with him. My husband is also pleased with the other fellow that comes for the termites too. They always call before they come, so I know how to expect them, and they’re always punctual. I’m very pleased with the company, and I’d recommend them.

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    Terminix
    Response from Terminix

    Shelly, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2015

    We have a great relationship with our technician Ralph and are confident that he is taking good care of our home. We continue to use Terminix largely due to Ralph's professional attitude. He is always on time, friendly, knowledgeable and polite. Upon arrival, Ralph always asks if there are any problems that need additional attention inside the home or outside. He removes his shoes automatically when entering the home and always has a smile!

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    Terminix
    Response from Terminix

    Thank you, Joel! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase

    Reviewed Nov. 30, 2015

    Terminix would call me to schedule appointments. The guy who conducts the inspection was good. He stopped by and then I asked him to do the interior of the house and then the outside. There hasn't been any pest in my place.

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    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 30, 2015

    The Company calling told me when they would be there and they were on time. They completed task within the amount of time allotted. They were friendly and they cleaned up after themselves when they were finished.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Angela! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    My experience with Terminix is great. The lady who comes here is so nice, polite and friendly. She seems to do a good job spraying and taking care of everything.

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    Terminix
    Response from Terminix

    Thank you, Wilsa! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Customer Service

    Reviewed Nov. 30, 2015

    Terminix came two days ago for our regular schedule. We had him do flea medicine for our dogs in the yard and the spiders around the house. They also sprayed extra towards my neighbor who raises ants. The pests are gone since the call.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Frank! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Nov. 30, 2015

    Terminix comes out often and spray for me. The technicians are all good. Everything's been okay with regards to pest activity. For that, I would recommend them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2015

    Terminix has always been great to me and everything that they did was excellent. They've done anything that I've ever asked them to do. An inspector was supposed to come out for a free inspection we were supposed to get, but they called, canceled, and didn't come for some reason. But the guy who comes and sprays was wonderful. We had one tech for a long time. They changed to another tech, and this one did exactly the same thing that the other one did, so it's fine.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Lavonne! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Nov. 30, 2015

    Our service provider is polite and attentive! He takes the time to explain things to us and is always willing to service us when we're available. We have been very happy with his services and will continue to have him service our home to keep those pests at bay.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Tracy! We aim to provide the best service for our customers!

    Punctuality & Speed

    Reviewed Nov. 30, 2015

    Terminix came to our house, first thing the guy says is, "You may have subterranean termites". After spending maybe 3 min under our house, guess what, we have sub termites. He barely walks the rest of the house, spends another 3 min in the attic, which is huge. Does not even go into garage. Orkin comes a week later & says he finds no sub termites, thinks the Terminix guy is just making crap up. NEVER AGAIN WILL I USE TERMINIX!

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    Terminix
    Response from Terminix

    Chris,Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with Terminix Termite Service.

    Verified purchase

    Reviewed Nov. 30, 2015

    I’d recommend Terminix. They come, do their job and leave the receipt. It has been good since the service.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Ed! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Nov. 30, 2015

    Have not seen a bug in years, since your service began. Great!

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    Terminix
    Response from Terminix

    Thank you, Martin! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    We are scheduled with Terminix every three months and it works fine. Everything went smooth and we have not had any complaints over how they do and what they do. We've also been well pleased with their nice representatives - both the lady and the gentleman. The lady does a good job whenever I'm here and the gentleman asks questions on what we think we need or not. Since their most recent visit, we've found tiny black bugs and we still haven't got them under control. But we've been well satisfied and we like how much they treat us.

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    Customer Service

    Reviewed Nov. 30, 2015

    My home was burglarized after being tented for fumigation. The suspects entered my home by making numerous cuts throughout the tent, which made the fumigation less effective. Since the fumigation, I have seen the silverfish insect and fresh termite droppings. We assume the inadequate fumigation was due to the numerous cuts in the tents that were present for long periods of time.

    I called the branch manager/office multiple times and left numerous messages requesting to help get my problem resolved, but there has been no luck. I am not willing to pay the bill since the company did not get rid of my pest problem. Now, I received a collection letter from Terminix. Also, I did not know that Terminix subcontracted another fumigation company to do the work.

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    Terminix
    Response from Terminix

    Thank you for bringing this to our attention, Michael. We apologize for your recent purchase experience and would like to assist you. Someone from our team will be following up shortly to assist you with a resolution.

    Resolved outside ConsumerAffairs
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2015

    People from Terminix seem to be always on time and do the job right. Overall, our experience with them was good.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    I thought the person was very courteous and though with his inspection of both inside and outside the house.

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    Terminix
    Response from Terminix

    Great feedback, Jean! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    The young man was very courteous and understanding when I explained to him that I was unable to be home (unexpected situation) to let my dogs outside so he could inspect the inside. He did inspect the outside and left me a note. I have always had a great rapport with Terminix.

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    Terminix
    Response from Terminix

    Great feedback, Janet! We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

    Verified purchase

    Reviewed Nov. 29, 2015

    Terminix does regular services and we've had low pest activity ever since. It was a fine experience.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2015

    I have been in Shreveport since 2009 and have been using Terminix since I moved here. We had an infestation of spiders in the house and now I just call if I see anymore between regular visits. There is usually the same person who comes to the house. Once there was a different man, but both are polite and do a good job. This is on top of the termite protection that is done.

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    Terminix
    Response from Terminix

    Great feedback, Mona! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2015

    I'm very satisfied with Terminix. Since our last service with them a month ago, I found only one bug. Their tech was very nice, helpful and always asked if I have any other problems or tells me not to hesitate to call if there are any problems. The only objection I have with them is when they call and have this recording to talk about the last service and asks questions that aren't applicable, it doesn't give me a chance to say anything.

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    Terminix
    Response from Terminix

    Suzette, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    We had a very bad mosquito situation here and Terminix took care of it. I've had real good experience with them for years. They do two things for me. They come out and spray around the house for bugs and they also do termites where they set up the stations and check them each month to make sure that they’re not getting any. The man that takes care of it, David, does a marvelous job. I have dogs so I have locked gates. I usually open one for him and bring my dogs in but he's always careful to lock it again when he leaves. He's a nice guy and I enjoy having him come.

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    Terminix
    Response from Terminix

    Adolyn, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2015

    Since Terminix' most recent visit, we don't see any pests around the house, which is what we're after. They came and sprayed the house when no one was home. They come once a month and they call the day before which we had requested so we'd know they're coming. The technician is always very polite and friendly, and does his job.

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    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    The people from Terminix come and do their job. I like the guy that comes here because he's nice and I've never had any problems. Being with Terminix has been good.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Beverly! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    My recent activity with Terminix is good. They got rid of my problem so far. Their service is regularly scheduled and the technician has always been very nice, kind and polite.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2015

    Ever since we've started this program with Terminix, pests have been getting less and less. However, the mainland office sucks because they schedule me in the afternoon even though I’ve asked many times to be made an appointment in the morning. I have dogs which cannot be pushed in and out of the house all the time and I have to bring them inside the house during the spray. But the local people are very considerate about that. When they get the work order from the mainland office, they'll call me. The one they send is awesome and always on time. I'm very happy with his work.

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    Verified purchase

    Reviewed Nov. 29, 2015

    Everything's fine with Terminix. They've done a good job getting rid of my ants. Recommended.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2015

    We've had a very good experience with Terminix. The serviceman who came was very knowledgeable and considerate. We have them call and leave the message for an appointment every three or four months. But, one problem we have with Terminix is that they didn't show up for the past couple of service appointments so we've had to call and find out what was going on and to reschedule.

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    Terminix
    Response from Terminix

    Rose, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    My experience with Terminix was okay. They did what I hired them to do. I'd recommend them.

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    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    The service people from Terminix who have come by have done what we've asked them to do, so we're satisfied with that. But the only thing is, they may have sent out a new person or a different person who doesn't know the places that we want sprayed when they arrive. For example, last time a very nice gentleman did a great job. But it was his first time here and he wasn't aware of all the places I have shown other folks to spray. I'm not blaming Terminix for this and that's not a reflection on them, but there might be a way for this to be better conveyed within the organization.

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    Terminix
    Response from Terminix

    Great feedback, George! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 29, 2015

    Ever since my last service with them, I don't see any pests at home. The technician that came in was very nice and friendly. He explained everything to me and I'm very pleased with him. My overall experience with Terminix is very good and I'm very satisfied.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Nov. 28, 2015

    We are very pleased with the service from Terminix. We have been customers for a long time. Your techs are in the preventive mode; which we appreciate. They are friendly and courteous. They are very knowledgeable in their fields.

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    Terminix
    Response from Terminix

    Rebecca, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase
    Staff

    Reviewed Nov. 28, 2015

    My overall experience with Terminix was fine. Jethro, their staff, has been the same guy who comes to our home every third Monday of the month for years. He's very professional and awesome.

    Thanks for your vote!

    Reviewed Nov. 28, 2015

    I would have to say that my experience with Terminix has not been a pleasant one? I had a problem with red wasp making nests in the eaves of my home. Only one time did they even spray in my attic? They always sprayed in my bushes and around my yard. I had more success spraying with wasp spray I got at Home Depot. They also charged me for a year contract that I did not sign up for when I cancelled their service. I would not recommend their service.

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    Terminix
    Response from Terminix

    We sincerely apologize about your experience with your service! We appreciate your feedback.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2015

    The Terminix Tech was very informative, knowledgeable, as well as professional during the check. He worked timely and proficiently. Terminix should be sure to keep these type of techs on board!

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    Terminix
    Response from Terminix

    We appreciate your feedback, Jan! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Nov. 28, 2015

    The technician who came to spray for insects and bugs was very nice. Terminix is very good and effective. I would recommend them.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Staff

    Reviewed Nov. 28, 2015

    Terminix came out three months ago and sprayed for pests outside around the house. We've had their service for a long time and we've had the same person coming so he knows us and he knows our dog. He comes and takes care of stuff and everything is done. Billing is all automated too. Overall, Terminix provides a very easy and reliable service. It's always there and requires not a whole lot from me to participate in so that's pretty good.

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    Verified purchase

    Reviewed Nov. 28, 2015

    Terminix gives good service. Overall, my experience with them was good and I’d recommend them to a friend.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2015

    Ken, the technician, is fine. He's courteous, on time and does whatever else we ask. We're very happy with him. I would recommend Terminix to a friend.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 28, 2015

    I have been very pleased with my service from Terminix. I have noticed a significant drop in insects in my home. They remind me when they are coming and are very prompt with their appointments.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Teresa! We aim to provide the best service for our customers!

    Verified purchase

    Reviewed Nov. 28, 2015

    My shop is in the middle of a very rural area and people plant cotton, corn and stuff around us so we see pests. Every few months, the guy from Terminix comes in and sprays. I like doing business with them.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Eddie! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Nov. 28, 2015

    Terminix has been good. The last time they came out was for a routine service. But when I called in for a claim, I called Andrew, our technician, directly. He had given me his cell phone number before so that if I have any additional problems, I could call him. He addresses the problem, is very thorough, and does a good job.

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    Terminix
    Response from Terminix

    We genuinely appreciate it and we’re glad to hear that you’re happy with your technician.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 28, 2015

    Last September was the most recent time when Terminix came and sprayed outside. Their service guy comes quarterly in the house and addresses whatever problems we've got and it's excellent as always. Our service guy is a jewel, very conscientious and has no problem doing anything I ask him to do. Moreover, Terminix has been very consistent. They first call early, a few days ahead, and give us a recorded message of our schedule and then our service guy will call usually the night before to ask if he can come. He goes in and out, nice and quick and does his job with no complaints. Of note is the service guy's attention to detail - spraying inside the bathroom cabinet for spiders. I'm very happy with him and everything he does is good.

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    Verified purchase
    Staff

    Reviewed Nov. 28, 2015

    I love Terminix. They recently sent a technician to our home for a routine service, and he was awesome. He talked to keep us informed, was very polite and did a good job. There is no pest activity since the service. They take care of the business.

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    Terminix
    Response from Terminix

    Thank you, Pat ! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase

    Reviewed Nov. 28, 2015

    My overall experience with Terminix is good.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 28, 2015

    We have a regularly scheduled service with Terminix and they have always been on-time and responsive. Out technician, Kevin, is amazing. I put a call into him one time and he didn't answer right away but when he finally answered, he was on vacation in Mexico and he made sure that everything was going to be alright until he got back. And, I haven't seen any pest activity here since the last time he's been out.

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    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    They've done a great job! The bugs are practically non-existent. I have a quarterly service with a spray for bugs and they don't miss any service. The technician does a very thorough job. He lets me know when he has arrived, sprays the outside of the house and tells me when he's done.

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    Terminix
    Response from Terminix

    Great feedback, Cynthia! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    Terminix was very friendly and answered any questions. The technicians are real nice. I tell them what's going on and they get right to it. It was a very good experience.

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    Terminix
    Response from Terminix

    Great feedback, Steve! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase

    Reviewed Nov. 27, 2015

    My experience with Terminix was satisfactory. The technician who came out to our home solved the problem we had.

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    Terminix
    Response from Terminix

    Great feedback, James! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 27, 2015

    Your service tech was perfect. Called ahead notifying of the estimated arrival time. Greeted with a smile and asked all the right questions about my pest issues. Treated, advised to make observations that may be of concern and promptly moved to the next customer.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Clayton! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    A couple of months ago, Terminix came out. The guy was super nice and did a good job. Since the last time he's been out, our ladybugs made a new house again. They’ve treated them for the last couple of years and nothing’s changed. The spiders decrease but we still got the ladybugs. I guess they haven’t figured out a remedy to kill them. Other than that, the service is great, but I cancelled service for next year as I had to start cutting back and I can’t afford it.

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    Verified purchase

    Reviewed Nov. 27, 2015

    I had Terminix in my home and they found a little crawly things. The technician said they're like water pest. But they are still around and they weren't able to take care of it.

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    Terminix
    Response from Terminix

    Thank you for bringing this to our attention, Evelyn. Our records show you are schedule for pest service 12/04/2015 in the evening. If this time is inconvenient, please call to reschedule.

    Verified purchase

    Reviewed Nov. 27, 2015

    I've always had good experience with Terminix. I'm regularly scheduled and the last time they were was three months ago. The contractors have always been nice. If I have a question, they know what to do. Since my last service, pest activity has been very controlled and I didn't have any problems. I would recommend them.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Nov. 27, 2015

    Terminix was nice. It was fast service. We'd call them, they come right away and took care of it. Our home is good since I had them.

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    Terminix
    Response from Terminix

    Great feedback, Lilia! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    The technician from Terminix is doing a great job. It's the little things that count, and I think he's done more than the other guys did. He gave me his card and told me to call him if I see any bugs here. There are big roaches coming from the neighbors and from outside, but once they hit the inside, they're gone. Nobody really wants to shell out money to pay pest control, but in my case, I needed it and Terminix came through for me.

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    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    Over the years, we've had problems with the carpenter ants. So we had a routine service and Terminix comes every month to get rid of it. The technician seems very pleasant. They also treated the house twice for termites and it was satisfactory. I'm very satisfied - I don't find anything wrong with them.

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    Terminix
    Response from Terminix

    Edna, we’re delighted to read your feedback about Terminix. Thank you for taking time to share your positive experience. We aim to provide the Perfect service for each customer!

    Verified purchase

    Reviewed Nov. 26, 2015

    My overall experience with Terminix has been fine so far. I would recommend them.

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    Terminix
    Response from Terminix

    We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide the service you needed.

    Verified purchase
    Staff

    Reviewed Nov. 26, 2015

    I've been with Terminix for maybe 20 years and they've been very good. They've been great with me. I love their people - they come out and do their job. They're nice and polite.

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    Terminix
    Response from Terminix

    Great feedback, Mary! We genuinely appreciate it and we’re glad to hear that you’re happy with your service!

    Verified purchase
    Staff

    Reviewed Nov. 26, 2015

    The pests in my house have all been gone ever since I started my service with the company. The technician that was sent out to my home was very good and he makes a good appearance. He talks to the people and he's great. Terminix is a good company. In fact, I had them introduced to other people next door.

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    Verified purchase
    Staff

    Reviewed Nov. 26, 2015

    The Terminix service technician was very professional, neat, clean, courteous, and thorough. We always enjoy his visits because he lets us know what he observed, and he is always so pleasant and courteous.

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    Terminix
    Response from Terminix

    Great feedback, Finnie and Deborah! We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

    Verified purchase

    Reviewed Nov. 26, 2015

    I have a yearly deal with Terminix. They come out and inspect regularly. The technician was good. I've had them for a number of years and had no problems with it at all. If I wasn't satisfied, I wouldn't have them. I'd recommend Terminix.

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    Terminix
    Response from Terminix

    We appreciate your feedback, Tom! We aim to provide the best service for our customers!

    Verified purchase
    Staff

    Reviewed Nov. 26, 2015

    All interactions I've had with the technician from Terminix have gone very well. Any problem I've had, he's come out. I had a problem with something dead in my fireplace and he found out what it was. He stayed there until he retrieved the dead animal in the chimney, and I'm just very pleased with his work. He also services my place of employment, and we're very pleased with him there as well. Every pest activity around my home has been very manageable since I started with them.

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    Verified purchase
    Customer Service

    Reviewed Nov. 26, 2015

    Quarterly Pest Control and Annual Termite Inspection - Thanks to Brian ** and The Tech that completed the termite inspection. The service was great and their communication was good. Rate them a 10. Thanks.

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    Terminix
    Response from Terminix

    Great feedback, Winfred! We genuinely appreciate it and we’re glad to hear that you’re happy with your Technician!

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    Terminix Company Information

    Social media:
    Company Name:
    Terminix
    Year Founded:
    1927
    Address:
    150 Peabody Place
    City:
    Memphis
    State/Province:
    TN
    Postal Code:
    38103
    Country:
    United States
    Website:
    www.terminix.com

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