Terminix Reviews

Terminix comes to our house for routine visits for them to do their spraying. They notify me that I'm due for service. I can also call them and tell them what days are convenient for me because I like to be home when they come. I have great interactions with their technicians and since I've been with them for a very long time, I know them by their first name and they know me by my name. We're kind of like family since we know each other very well.

For two days in a row I've had a problem with the scheduling of service. I've always had on my service request that I be notified 30 mins before the service. Yesterday the serviceman showed up without calling so I rescheduled. Today the tech called the phone and one time, when I answered there was no response. I immediately called back. No response, so I called the office and the supervisor said, “Well they can't answer the phone.” Well why do they leave a number if they can't call back!!! Ridiculous. I'm very frustrated. I also left a message for the tech. Somebody please explain why he did not listen to my message and call back???

I would call the 800 number to schedule a service with Terminix and talk to somebody at a call center and then they contact the local place and try to schedule something. Usually, they tell me they can't get a hold of anybody and that they'll contact me. It's usually a couple of days later when they finally contact me back. This is stupid because the local office is just right down the road. I should be able to just call them and schedule. It doesn't make sense to have a middleman for no reason.

Every three months, I get service from Terminix. They usually call me and let me know that the technicians are coming. If it’s at a time that I can’t make it, I call back and reschedule for a time that I can. They already have it pre-planned and I have to go according to what their timing is. Even if I don’t feel I need it, that’s the time I have to. Even if I want to postpone it, there’s a limited time that I could do it. They tell me what their latest date is that I can schedule the service for that season. The reps are very friendly, courteous, and attentive. Also, the technician is pretty good, thorough, professional, experienced and courteous as well.

After searching for an exterminator, Terminix seemed reasonable. I needed something done fast before it got out of hand. I called on a Saturday, explained the situation and waited for a phone call the next. I had to call for someone to tell me Monday. Again, I had to call to be told, "We all booked, we can only come at this time." After I specifically stated I needed the earliest appointment. Management never got on the line. In which the local office are the ones who are supposedly doing the appointments not the call center in Midstate. Bad Customer Service, uninformative, and awful communication. I'm going with Orkin.

I've been with Terminix for a long time. They come in quarterly and spray around the house and also in the farm that we manage. I don't have bugs but I pay them mainly for the scorpions and I have not seen one in my house since Clay's spray. Clay was my tech when I first started using Terminix and has been my tech now for about close to 30 years. He is a really good guy and does a good job. He'll either text, call or send me an email to let me know he was coming and everything went smoothly. For somebody who has been with Terminix as long as Clay has, he probably needs a pat on the back, a free lunch or something from Terminix. I'm totally happy and would recommend the company to my friends.

I’ve been with Terminix for years and my most recent experience with them went fine. I have my service done quarterly and I don’t have any problem scheduling it. I have quite a few trees and every now and then, I see the tree roaches. In the last day or two, I’ve seen three dead roaches in the house. However, I think the charge for coming out is a little high. It’s about $80 a quarter. I’m a widow and I live in a fixed income so it may be where I’m going to have to start checking around to get prices because it seems like it’s gone up a couple of times since I’ve been with them. I have checked around in my neighbors that have different ones, and they seem to be cheaper.

I have had a very good experience with Terminix. I have an annual pest control agreement with them and they gave me a good discount. Their customer service is really very good. But I don’t know about the technician that come to my home because, once, they told me that they have many things going on that they have to keep on postponing my inspection. The guy that’s supposed to see us the other day did not show up but somebody called for him. The last time that they made an inspection was in July last year. My year is up and I might have to call them again. Overall, I am happy with my experience.

Terminix did their quarterly service a week ago. They schedule and call ahead when they’re coming. We always get the same service tech and he is courteous, kind and polite. He knocks on the door and asks if he needs to come in. When he does, he's always pleasant. He's very professional and gets his job done. We haven't had any pests since the last service, but every now and then, if we ever see any, he'd always come back out. It's what we expect and that's what they give us.

Terminix comes out quarterly and treats outside our home. And I can give them a call if I needed them to come out for anything additional. So far, the service has been nice. When they came, they would knock on the door and let me know they'll look around our home and do treatments. So that was nice, and they were courteous. The last time that I was here when they did the treatment, they found a small mudline of termites. They had to put these things in the ground to treat it, and I've seen some improvement. The only issue I had was crickets because they were living outside at a certain grassy area of my house. So, they treated it and ever since then I haven't had any issues.

We currently have a monthly Business treatment plan with Terminix. We noticed more insects inside the building, therefore we decided to call Terminix to ensure monthly services were being rendered (Services are normally completed after hours). We called Customer Service on April 18, to have the technician return to the facility as the issues were not getting resolved. A couple of hours later our technician called and asked for the codes to get into the building, (I thought this was odd since the same tech has been coming monthly). The next day I viewed the cameras and noticed the previous months the technician was coming out and literally standing next to the door for 2 minutes and leaving.

We recently had a regular maintenance service from Terminix. I have the subscription and they came out to do regular maintenance especially for spiders, boxelder bugs, ladybugs, and any other things. They come out once a quarter. I have to pay in December every year, but then they set up the appointment times. And I can change it if I want to, and if I need them to come out more often for something, I can ask them to come out again.

I called Terminix about flea extermination. They said they would come between 1-3, and at 3:00 called and said they would be able to make it. Could they reschedule. I had already taken a day off of work and complained that I needed them to come as promised. I talked with the branch manager who knew nothing about it and could not find out why the agent was coming. They had no reason for the mishap. They are the most unreliable company there is and they are not appeasing to their customers at all. Why do they schedule if they are not able to do the work.

I have been serviced by Terminix a month ago. They schedule me automatically at the three-month mark and then I call if I need to reschedule and I've never had a problem doing it. The technician's company just joined with Terminix but the guy was good and helpful. He did all the spraying and told me what he did. He was friendly about it and asked if I had any questions. However, we started to see spiders which I haven't seen before. I haven't called Terminix about it.

I found old termite damage when I bought my house. The previous owners had the premium termite protection plan since the day it was built. It took six months for them to send the right person to look at it! A year later repairs have finally started. A month after turning in invoices they still haven't paid! I told them that I had found termites in my deck and they argued it was water damage and declined to treat my home or pay for damages. This time I have a baggie full of them so they can't say that they are ants! Horrible customer service. They lie to try to get you to go away! If I wasn't stuck paying them for the moment I would find another company. I'm not sure how they can sell an insurance plan and not even have any authorized vendors to fulfill it.

We had a manager follow up to make sure we were satisfied with the resolution. He said he would get with the driver to make sure that he spent more time working and less time talking. I have recommended Terminix to others and I’m satisfied with their service.

Terminix came a couple of weeks ago and took care of what they needed to do without affecting my time schedule. I saw some wasps before, but I haven’t seen them since. They also let me know that if I needed anything else or for any issues, they’d come out and help, which is great, and is exactly what I needed. Their technician was friendly and able to answer any questions I have. He did a great job and it’s been good. My experience with them has been simple and easy.

Terminix comes in when I ask them to. We call them at least once a month and sometimes twice a month. We schedule times and it's not a problem. We tell them where we have the biggest problems and they concentrate on that. They do their job and then leave. We haven't got any complaints. We still got bugs but the pest activity in our house is less than what it was since we signed up for their service.

I have a quarterly service with Terminix and my most recent experience with them went very well. They came out to my house in Arkansas, sprayed everything, and the technician explained to me all of what he sprayed and what my insect issues were. It was overall a good experience. Scheduling is far easier than I expected, and the pest activity in my home since Terminix has been coming out has been minimal. However, they haven't done anything so far that’s really wowed me, and there’s not a lot of cost savings. I’d like for their prices to be a little bit more competitive with local exterminators. But given the fact that it's so easy to use them, I have them at two houses. So, it helps to have them both linked to one account. It’s more just for convenience.

Four attempts to have rep out to quote repair. Three appointments made. No show and no call. Tenting of two story resulted in 13 broken roof tiles resulting in leaks to ceiling. Had to hire outside co. to repair. Would not recommend them.

Our experience with Terminix has been positive. Their people have come on time. Most recently, they came and inspected and whenever they do, they call or send a notice of inspection first. The technicians do their job according to their contract. We had Sears then but they sold their contracts in the 70s to Terminix. And it’s very good that they are still in business, but it’s nothing about specifically doing lots of service. They’re just looking for termites. That’s all they do. It’s nothing like other companies where they have lots of other kinds of activities involved. We have other companies for that.

I have Terminix come out quarterly and my interactions with their technicians have been good. The technician I had on this trip with Terminix was very professional. He was very courteous and was able to answer any questions that I had. Since Terminix came here I still have some small issues with ants as there are doors I have to keep open for short periods for pets. Nevertheless, it's not terrible and it seems to be well-controlled.

Terminix does a fine, basic job for us quarterly. They do two different properties for us. And so, each has its own issues but the key issues are good. We don’t have termites. However, I’m not overly convinced that they deal with all the problems I have.

When we first moved into the house, we discovered that we had bees inside the wall after the contractor pulled out the kitchen. We got in touch with Terminix and they made a schedule of coming out. They alternately treat both the inside and outside of our house. The technicians have good rapport and they ask what you would like to do, spray inside/outside, and I make a choice, then they do what they have to do and they leave. Now, the bees are gone. Terminix has been very professional and we've had a very positive experience with them.

I scheduled Terminix services for one of my rental properties but had to reschedule online a month later to try to get the same time for the pest and the termite services. It took me a while but it worked out good. Since those were two different services, two technicians were sent and they came within an hour of each other. One did the pest control and the other did the termite inspections. That was what I wanted since I didn’t want to go out there twice in one week and sit more than two hours in the driveway. And like always, the guys were great. They come out and check it all the time too.

I have received service once a week from Terminix because I have that rodent contract with them. It's been kind of touch-and-go for the last couple of weeks, but the Terminix technicians come out whenever I call them, and they look around and do whatever they see needs to be done. We talk and they tell me what they're doing and what to expect. They are lovely people and I'm pleased with the way that they conduct themselves and the professionalism that they display. In the service call recently, the technician was friendly and did the best to his knowledge as to what to do, and then he advised me on what else they would do. The last time they came out, they left some sticky traps so we caught one pest last night, but they're coming back tomorrow. In general, Terminix has been professional, courteous, and timely.

My technician, Jeff, has been in our account for seven years. It’s a pleasure to interact with him. He goes out of his way to accommodate my schedule because sometimes I can go to work late. However, I am very disappointed with the Terminix scheduling service. It’s always some time in the middle of the day which is 10 AM or 12 NN and my work is at least 30 minutes and sometimes more. Although the automated service puts me for next Tuesday at 10 AM, it gives me the opportunity to call back but I appreciate a personal touch a whole lot better than the automated system. Jeff would show up in his books and then he’ll contact me and confirm that's a good day and time. If not, we try to coordinate and he will usually give me one of the first appointments at 8 AM or 9 AM.

We had bedbugs last year and Terminix came in. It was expensive but they got rid of the bedbugs. The job was well done and timely. It’s been a good experience. We’ve been always satisfied but we found no reason to continue any further things, except for spraying around the house nine months a year as we don't need it in the wintertime. We have over an acre but most of the stuff, we can control all right.

I called Terminix for an ant problem and it was fine scheduling the service with them. The time and date worked well and my interactions with the representatives were very, very good. It was also excellent with the technician who came. He was perfectly on time and explained to me what was going on. The service didn't take care 100% of the problem the first time. But I called Terminix and they came right back out. They sprayed again in the house and the problem has been taken care of. Overall, everything was fine and the service and customer relations were good.

I get regular service from Terminix and pay them $90 every three months they come out. I was happy with that because I really didn't have that much. Then, I had to lay off one time when my husband got cancer. But their tech came out the other day to spray because I had mice and I owe them one payment because I didn't have money then. My husband hasn't worked and we haven't had a paycheck in over a year, so it's been rough on us. But they came out once or twice for the mice and it worked. The mice died off and now I don't see them at all.

We're very happy with Terminix. We have three services – pest, mosquitoes, and the termite. The most recent was the termite, which was a couple of days ago. The gentleman who came out was very nice, friendly, did the work that needed to be done in a quick manner, and did a great job. He asked us of our concerns and we told him about it. He answered all my questions and was very polite. The only thing was that he thought the original person put in way too many stations, which was derogatory, but he left them in and checked all of them. We had one problem area and he looked at it. He said it was not termite, and that it's ant.

We were experiencing ants in the bathroom so we had Terminix come out to spray the outside and inside of the home. Since then, the ants decreased. In the past, I’ve had issues with calling their 1- 800 number. So, I have a local number that I call where I can actually reach out to the tech directly. I get better service that way. I’ve had mostly the same tech and he was absolutely amazing and awesome. His customer service is the best. He’s kind, he takes his time, and he educates. He really makes me feel comfortable in calling back. If I have any issues I know that he will definitely come back to resolve anything.

Terminix have always been really good. I was going to a different company before and they were not getting rid of the problem. So, I went with Terminix but they’re a little bit pricier. We moved in about a year ago and I was having a lot of pests in my home and outside my home, big cockroaches and other disgusting stuff. So at that point, I had a baby and I was not about having something bite her. It did take about six months for it to decrease by about 50%, and then for a full year now I don’t see any bugs in the home at all.

I'd recommend Terminix. They schedule their services usually by mail and I have the option to change it. Their tech has been very good and easy to get along with. And if there's anything special that needs to be done, he tries to take care of it. So now with their normal maintenance, I don't have any pests in my home.

Terminix typically comes out once a quarter and they go outside of the house and spray stuff. Supposedly, if they see a spider web or a nest of wasps, they’ll remove those things. But I still see, every now and then, pests inside the house. So it's very difficult for me to gauge the effectiveness of the stuff that they apply, this barrier protection that they do around the house. They’ll say, “Well, it's funny how these things can get in anywhere.” Okay. If you have a barrier, they shouldn’t be crossing the barrier, right?

Two months ago, we had some bed bug issues and this month, we have some mice issues. When scheduling a service with Terminix, our experience in doing so is exceptional. We receive their service generally once a quarter, and my interactions with their technicians have also been excellent. We have not had bed bugs since their treatment and we're working on the mice.

Terminix automatically comes to our house on a quarterly basis. Then if there’s any other particular need, I just call them and they come in. They tell me what day and time they’re coming and they’re always prompt. Two weeks ago, we called them because my daughter had noticed some spiders in the bathroom. They were very accommodating with my schedule, so I'm definitely satisfied with what they do. In fact, I've been with them for a little while now and actually I use them not only at my residence but on my rental property and business, too.

I receive service from Terminix every 30 days and they're doing good. My most recent experience with them for the roaches has been excellent though the pest activity has been the same because I only got one service.

We recently had service from Terminix for spiders and treated both the outside and inside of the house. I've also paid my yearly termite deal of $162. When I paid it over the phone, the lady scheduled me an appointment for that guy to come in and out of the house but he never showed up. I called back and they rescheduled it but he never showed up again. I've just bought that house in May and this was our first termite inspection but we can't get it done. I wish that they would do what they say. They at least should call and say they weren't coming. I'll call them, reschedule and make sure it doesn't happen again.

Scheduling appointments with Terminix is really easy. The technician is very pleasant, easy to talk to, friendly and he answers if I ask a question about a certain bug or issue. Now the pest activity in my home is very minimal to none.

As far as my service goes, I love Terminix but it all has to do with who the tech is. I've had six technicians in the last four years. The first technician came in and did the bare minimum. The second and the third ones were fill-ins because they hadn't filled my geographical area with a permanent position. They had a good one and then he went to Florida. But this last one, I've had for over a year and he is wonderful.

Upon initial inspection, Terminix rep assured me that there was no evidence of termites, so I agreed to an annual contract for $349. Took me nearly 4 months to get a copy of contract and inspection report (in spite of many unanswered phone calls to the rep, to Terminix customer service call center, an unanswered email to the Terminix CEO, and to the local branch. Local Branch Sales Manager finally sent copy of the contract and original inspection report, which showed "indications of prior termite and other wood destroying pests". Upon reading the fine print in the contract, I realized that termite would be able to deny coverage of any future damage. Then I discovered that my CC account had been billed twice for the coverage, once at the time of the original inspection and again some three months later!

Terminix comes in annually for the routine service. Everything was very good with them. Also, the technicians they sent were very polite and positive people. They did a very good job.

The Terminix technician is on a regular rotation about once every month. He is very friendly, extremely nice and easygoing. If we have something that we need to tell him about mice or bugs or anything like that, he gets right on it and tries to do something about it. We don’t notice pest since except, occasionally, there’s a mouse. It's digging in my plants on my desk and killing it. But the technician has been doing everything he can to try to get that little critter.

The people who owned our house before were using Terminix and we decided to continue it. We have them come in for preventive care and they spray outside the house. Scheduling with them was very good, they're very accommodating and they let me know ahead of time when they're gonna be here which is usually on the same day of the week. They are very polite people when they come to spray the house. They're also very considerate of the dogs and they wait 'til I have put the dogs in. I'm extremely satisfied with them.

John ** is a very respectful young man. He calls the day before service as a reminder. He is always within the promised window of time. He comes prepared and answers any of our questions and concerns.

Terminix is always on time and with pest control, it's fine. Prices are fair to me. You can manage your account on the website and when you visit they will come as soon as they can, but it's always good. Scheduling my service is very easy. They gave me a time range and it's not a very long wait. They come out to my home every three months and they put something on their shoes. When I show them what problems do I have, they recommend things. One time I had a couple of boxes in my garage and I complain about cockroaches. And they say that maybe I should get rid of those because that promotes the cockroaches to increase. Since my service, pest activity was good for Houston. It's good with the humidity and all that condition to help a lot with my house. It's really good with the humidity and all that condition to help a lot with my house. They were very professional.

I use Terminix quite often and they are good. Recently, I got subterranean termites in my other room. I called them to look at it and they treated it. Their technician was good and he knew what he was doing. He was professional and showed up on time. I don't see any pest activity so it's better now.

Terminix took over another company that I had before and I'm very pleased with the new arrangement and the new people. We get the regular spray from them every quarter and the technician was fantastic and great.

I payed over $1000 to Terminix so they would resolve a pest exclusion problem. Less than a year after the same problem has come back, they are asking that I pay another $1000 for another year of service. I have spent the last three days on the phone with customer service, and the only response I finally get is that they will do a free inspection - which I have declined to do. I have no trust with this organization - they did not solve the problem I paid a lot of money to fix, their customer service is poor and they are tardy every time.

I initially got Terminix for roaches because the roaches became a problem for whatever reason. The first service was when they did the inspection and they treat the inside and out. He came back twice in four weeks to put more traps and now we're at the part where he's doing his quarterly routine for coming out. He just goes do what he got to do and asks if I have questions or problems. They have taken care of the roach problem but I'm using them for something different now. It is good service thus far. They are professional and they know what they're talking about when you ask them a question. They come when they're supposed to. They've been exceptional, across the board, everything, especially because they take care of my problems.

The people from Terminix are very friendly, courteous, and always on time. They call me the day before to confirm my appointment and then at least a couple of hours before they show up at the house. The techs are usually very nice. They ask me where I am having some infestations and they check the house thoroughly, inside and out. If I was having any areas of concern, they would check those areas. They check for rodents, and actually found one area that I didn't even know existed.

The termite inspection service in the past has been fine but I had a little difficulty this year because my wife had taken off from work and we scheduled it around her. They were supposed to do the outside inspection and inside. But they just did the outside, had her sign the paper and I got an email saying that the inspection was incomplete. I called Terminix and they said they didn't do the inside. I said, "What do you mean? My wife was there, she signed the form." I asked my wife later on and she said, "No, they didn't come inside." So I had to reschedule with them.

Terminix bought Alterra, the old company I was with. I get a quarterly service from Terminix, and at one time, I told them that I've been seeing a few ants that are crawling in through a crack. The tech who came out was very courteous and he answered all my questions as best as he could. I didn’t really have anything done inside the house, which I normally don’t do because I have two small babies. So, he treated the outside, looked for wasps and did all of that and then treated the ant pile. And at the end of it, I asked him if he had a way to seal off the crack on the inside because I knew that that’s where they were coming from. He said that he didn’t have a way to do that, but he gave me a little ant bead thing that he said that he put in a Ziploc bag. As soon as I see them coming back, I should leave one of them out and they would come and eat the stuff, and then they would go back to their mound and they would all die over there.

We've been with Terminix for a long time and they've always sent good people. The new gentleman has been respectful and he usually calls when they are 20 or 30 minutes out. There have always been ants after it rains because we have a lot of fruit trees. Since using their service, we fill the bait boxes, the ants come around and then they're gone. I've also recommended Terminix to a friend.

I got an email a day or two before the service saying that a tech was gonna be here at a certain time. I was given a window between 9 and 12. The tech showed up around 10 o’clock. He sprayed the house and removed the spider webs from the eaves. He looked around to see if there’s any new eggs, and told me that he was done right before he left. Terminix does the service quarterly and a different tech comes in every time. The techs have been nice. I still see some of the tree bugs, and a few cockroaches, but it’s a lot better than it used to be. It’s been excellent when it comes to their service.

After the recent service, Terminix did not find any termites. But they found some kind of bee and we took care of that. The guy that came out called me and was very accommodating because I was out of town at the time. He called me back to tell me what he found and what I could do to take some shrubs out and things to help keep down the possibility of termites. I'm very happy with his service. I’ve taken over a contract where Terminix does a yearly inspection.

My mom lives in a mobile home and she had termites. I called Terminix customer service. They quickly responded and made all the arrangements. The following day, their technician came to the house. She was wonderful and she explained everything to me. Everything was excellent. I haven’t seen any pests since then, not even bugs or cockroaches. It has been an excellent customer service.

The guy from Terminix comes out, sprays the outside, around the outside of the house, and we open the garage so he can spray the inside of the garage. We don’t have the inside of the house sprayed, but everything that he does is really good and we’re happy with him. When he's done, he tells us what he found. They also let us know when their service is scheduled, and then we either call to reschedule if it’s bad or we just let it go and let it happen. They're very courteous and there's never an issue.

It was absolutely a fantastic experience with Terminix. They're completely friendly any time I've had to schedule the service. I haven't had a problem with the technicians too. They're nice and they do their job then they're off.

We have a regularly scheduled treatment with Terminix and we also had a couple of roach issues that I had them address while they were here. Then, I called a couple of days later to mention that I saw some roaches in one other part of the house and they never called me back. But I may not have the right number. Also, I don't think they always have somebody staffed in the local office and it's hard to get a hold of them. But Fred, my regular guy, is really good, helpful and knowledgeable. He also gives some educational information which is helpful. I don't have any ongoing problems but it's spotty here and there.

Scheduling with Terminix is not very good because I had tried to schedule them to come out and check my yard and my house for two weeks and nobody ever got back with me. I would get through to them, but they were not giving the information to the people in the field. I had to get my daughter to do it and she finally got a hold of somebody. I was getting frustrated with trying to get somebody to call me, but the person that came out and took care of the problem was awesome and did a terrific job.

We were doing Alterra for pest control but Terminix also offered termites service, and now we're doing Terminix for everything. The tech has been here once and he's great. I'd recommend them.

Matt ** is always really accommodating. He communicates well with us knowing that our schedules can sometimes be difficult to work around. He is pleasant and quick but never rushed and takes the time to inform us of any services that we might not be aware of.

Terminix comes by quarterly to do service and they send me an email when the next one's scheduled. They recently did the outside inspection and treatment. The technicians would knock on the door and tell me they're here and ask if I have any particular problems. Then they do their work and they knock on the door again when they're ready to leave. They've done a great job.

Terminix comes once a year. Although we didn't have termites, we had the process done because our neighbors had it. The tech was very thorough and did a good job. He was also very accommodating. Whatever I asked him, he answered.

It's easy to schedule a service with Terminix. They just call, let us know when they're coming and when we're not home they only do the outside. The last time they came for a routine visit, my husband mentioned a mouse in the shed and the tech set a trap. They've always been helpful and we've never had any specific issues in the past. So we're happy.

I've been with Terminix for many years and I've never had a single complaint. The technician is always very courteous and never forgets to lock the gates when he leaves. If I ask him to pay special attention to a specific area (like under the pool slide) he is always very willing and gets it done. I live in an area with lots of animals around and yet I never have to worry about bugs or creepy-crawly things where the children play. I always know what day he will be coming and he does call if there is a change in the schedule. I am very satisfied with the service I receive from Terminix and I can't imagine ever changing.

There hasn't been too many ants or bugs out because it's winter but we have more problems in the summer. Terminix came about a month ago and the service went well. I received a text a couple of days before and they also called and told us that they would be there. They came, indeed, and we only left our side gate open for them. We're pleased with the service so we've continued it.

I had roaches coming in because my apartment is right by the sewer opening. I called the apartment complex two times and they sent guys out but two days later I still saw the roaches. I'm moving out in a couple of months, so I called Terminix just so they could spray down and then spray again before I move and spray in my new apartment complex. The rep I spoke with was very nice. The technician was great, too. My dog normally doesn’t like people and my dog liked him. They came in and sprayed and I haven’t seen a roach since.

My experience has been fine with Terminix. They come every quarter, but if I have a problem, I call the technician directly and he arranges for another appointment. They usually assign a person to an account for a period of time which makes it easier as that person would know what the problem is.

Our tech from Terminix always does a great job for us. He's a good communicator, he is my main contact with the company. He usually calls and tells me he's gonna be in the area on a such time. He comes out every other month for routine service where he sprays for pests mostly inside and a little bit outside my house. Pest activity in our house is all under control. Terminix has fair pricing for this service. But sometimes I have a little problem with the termite people of Terminix and a recent concern about dry wood.

Terminix recently came by and did an excellent job for the quarterly service we have with them. They call two or three days ahead and say what time they're gonna be here and we're normally around. The technicians that come out have been good and professional. We've been with Terminix for years and there hasn’t been any pest outbreak since. If we do see a spider here and there, we let them know and they spray a little bit extra.

We have an issue with stink bugs and Terminix sprays in and around the house which seems to keep the bugs at bay. That’s the reason why we got them primarily. Also, a neighbor had some termite issues, so we definitely wanted to make sure that his termites didn’t migrate up here for any reason. So we have coverage regarding the termite situation should that ever arise.

It's great with Terminix. Whenever I call, they schedule the service then they come and do it. And I work so I don't have to worry about anything. They leave a note saying that they’ve been there and what they did. It's always pleasant and perfect with the technicians. They're nice. Terminix does exactly what I ask for and need. And they're efficient, too. I used to have mice and it was horrible, but they did get rid of it. The pricing would be nice if it was cheaper, but it's fair.

Made an appointment for an estimate and given a time window for when service tech was going to come. The time came and went with not even a call as to a delay or anything until 2 hours later with no excuse. I was then told to call for another appointment. I don't think so. Lousy business. I'll go somewhere else.

Terminix is good. They give us good service, and anytime we got any problems, we just give them a call and they come out and check on us as soon as possible. When we call the 1-800 number, they will dispatch the information out to the techs or to the Terminix office in our area, and it doesn’t take them too long to respond. Recently, we had something going on inside our Memory chairs at the dining room and I gave them a call because we thought it was possibly mice or something of that nature. The tech came by and took a look at it and everything, and he confirmed that it was not mice. The tech that we have, Brian, is really good. If we need anything, I just give him a call. In fact, if he was in the area in-between maintenance times that he’s scheduled to stop by the building, he will stop by for any of our needs. We’re totally satisfied.

Terminix has always been good, especially the guys that they got coming out. They send an email saying they're gonna be around on this date and they usually say that they're only gonna treat the exterior of the house and don't have to go inside and I do not have to be present. So, whenever they're treating the exterior of the house, there are no issues. If they have to come in, it's a little problematic because it looks like they like to do Mondays through Fridays when I'm at work but when I arrive to see the technicians out at the house, they're always very friendly. If I have any issues, they take care of it. I just recently moved so I don't have them anymore but when we had Terminix, there were no issues with the pests. We see bugs but they'd be either dead or close to dying.

Most of the time, we're up in Canada and Terminix deals with our rental home in Palm Springs. When they come, my property manager allows them entry, and usually they maintain by spraying the outside of the home. This time they wanted to come in and do fire ants. We asked the current renters who were there on holidays to let them into the courtyard and to remove their pet. I didn't hear anything to the negative, so I would assume that no news is good news.

Terminix has always been good. They announce when they're coming out and do whatever they got to do. And then they do a follow up phone call which works out good, too. Though I never meet with them, the service is good. The technicians are very nice and very knowledgeable. I don't see any pest activity since I started using Terminix. If I see anything, it's dead.

I'm very pleased with Terminix. I have no problem with them, they're really good. They show up on time when they say they're going to be, and they really check thoroughly. If I have any problems, they tell me to call them back, and it's fine. I like when they used to call to schedule the service. Now they do it on the computer. And then if you don’t like the time, you got to reschedule. Whereas if you talk to them on the phone, you can tell them that it’s not the right time. I liked them when I had direct contact with my person that comes all the time. Mac, the technician that comes in my house, is excellent. The last time he came, I told him we had a mouse, so he gave us those little sticky things and we caught it. He is professional and courteous at all times. In the summer time, when the ants come out here and if I see enough, I just call them and he's here to spray.

The service is wonderful, I would say that compared to previous experiences Terminix exceeds all expectations. They're easily the easiest company I've worked with as far as accommodating my crazy schedule and specific time restraints. My exterminator specifically is great and I would recommend this company to anyone!

In our most recent experience with Terminix, the person that came out here went beyond his job to make sure everything was okay. Not only did he help show me by cleaning out the area and what was causing the pests, he also stuffed it. And he also showed us what merchandise to get to follow up with it. There was absolutely no pest activity in our home since the last service. The only thing was signing up for the service was a little off because it seemed like they weren’t communicating at first, but it was still okay. Overall, our experience was excellent.

I like my Terminix technician. He's really friendly and nice. However, it was raining the last time he was here and he only did part of the service. He said he would do a little bit but that he would come back and do more so we rescheduled. He also said they wouldn't charge me until he did more work but they charged me for the full amount and I never heard back from them. But overall, they're very good and I'm moderately satisfied with their service.

We've had Terminix for 14 years and the tech comes quarterly. They've been fantastic.

Terminix does their regular visits. I've also had some issue like when a mice was caught in the path, and the serviceman has come out and taken care of it immediately. Whenever I've called, within a day or so, somebody has come by. The service person who has been coming here has been very responsive and responsible. However, Terminix was supposed to come and inspect the house for any ants or termites. They scheduled it once but can't show up at that time and they haven't called back on how to arrange again and I haven't called them up either. It's been a year now.

Terminix came and gave me advice on how to handle my rat problem. I also had some other bug issues that were popping up due to the weather. They came out and treated the bugs timely. It's been good. Usually I call my local guy and he says he'll talk to the office and pick a convenient time. He is great and always on time. He also knows how to take care of the bugs. And also, I like to occasionally do it on the phone where you talk to the little machine. It's a little automated lady and that's handy. I get the service four times a year and as needed in between.

The people from Terminix were informative and they were very polite. I schedule them when I need them and they do the job quick. I would recommend them overall.

I've been with Terminix for a long time. They call, arrive on a certain day and time, then do their thing and leave. The last thing a tech came to do was spray the yard because of ants. Overall, the techs are friendly, they let me know when they've arrived, and then knock the door and tell me when they're done.

Terminix takes care of the bees, wasps and nests or hives and spiderwebs. For the most part they just do the exterior quarterly. They set a few mice traps, sticky traps or poison. Then usually every spring we have these little red bugs that are on our windowsills so the technicians come inside and spray. They spray and then the bugs seem to move and then they go and spray again and then the bugs are usually gone within a month. Terminix is doing a good job because I don’t see any bugs. Also, I have a few spiders in the basement, but for the most part in our living areas, I don't see any.

Terminix scheduled a time right away and they were out there within a couple of days. The guy took care of the measurement and then the technician that came the next time installed the new termite traps, and bait traps for a two-car garage we built. He showed me what he installed, and he was done in an hour. Everything was fine, exactly as advertised.

Our technician is always prompt, courteous and very professional. He does an outstanding job and always follows up afterward. We would not switch to anyone else. We have used this service for many years and will continue to do so for many years to come.

I am so spoiled by Terminix. I get phone calls letting me know it's time for a service call. I'm given time and date and a phone number to call if I need to make a change. I can absolutely count on the tech being there at the time and on the date I've been given. No muss, no fuss. They make their way through the mess in my backyard, do their job promptly, and leave everything the way it was when they came. Gates are always closed, and if anything was moved, it is put back into its place. How could I not be completely pleased with this service?

We’ve always had very good experiences with Terminix. We had a routine pest control service two weeks ago when I wasn’t home. He left the paperwork saying what he had done, under my doormat where he normally does. They usually send Paxton who I’m very happy with. I was happy with the service. We definitely saw a decrease in insects afterwards. And the time before that, we’ve called out for specific insect issues. He listened to my concerns, made some suggestions and his service was to my satisfaction.

We have regular inspections from Terminix and we were able to get them out here on days that work well for me. Their representatives are good, and the technicians are courteous of my home. They found some stuff in my home and they put down traps. Everything's been taken care of and they've doing a good job.

Terminix comes out quarterly to my home. And the technician who comes out is friendly and does what he's supposed to do. Now, I don’t see any of the spiders. However, I hope I could get the price down on it.

I have had great experience with Terminix for many years. I have the pest control, termite bond and also the mosquito service. Your tech Herbert is friendly, courteous and explains what he is doing each time he comes and he is always in the time limit you send me by email. I am very happy with service and always recommend your service to others. I do not know anything that you could do better to make your service better except I think your service is too expensive but I understand everything has gone up in price but when you are on disability it does make it hard sometimes. I am paralyzed from waist down so you can tell I am not able to work to help out with my income. But I will always be with you because of great courteous service.

My new tech is Mr. Miguel **. He is courteous, timely, communicates, and seems to be making improvements with my past ongoing issue with ants that had never been improved. He's a keeper for your company!

We got routine service and Terminix was here a month or so ago. Scheduling service has been good and they meet my schedule. Their team is very good and anytime I need to reschedule or have questions or need extra spraying, they're always right there. The technicians are very knowledgeable about various bugs and ants and very thorough for looking out for things in the garden and creases and crannies.

I had my Terminix service transferred to my new home because they did well at my previous one. The technician who came was friendly, and professional. It was a good job, but I have to call them back and re-spray because the little red and black ants are still coming from outside. Maybe the ants returned because it rained during the day that they sprayed and did the inspection. Overall, it was a satisfying experience and it's a good plan.

I had an ongoing infestation of ticks and on worst case scenario, it was hundreds a day. It was ridiculous and I was even bringing my dogs to the groomers every two weeks for lice outs, comb outs, and tick treatments. The Terminix gentleman Richard who came out here said that there's a zero tolerance for the ticks so if I saw even one tick I just keep calling them back. Then he also advised me as to the duration of their lifespan, how often they breed, how often they lay eggs so I could time the responses and make sure that he came at the optimum time.

Terminix has always been really easy to work with. They've been doing our building for years. We have them come once a month. Their technician is very polite and does a good job. We're open for business when he comes. He does his own thing, and then we sign and off he goes. He really respects that I'm running a business. We've always had problems with the large cockroaches, and we never can get rid of them. Other than that, everything else is good since we've had the service from Terminix. I would recommend them.

I've had Terminix for the five houses I've owned in the last 20 and some odd years. I'm a happy guy with them. The first time I hired them was in the late '80s when I lived up in New Jersey. Then I lived in Atlanta and I lived here for about 10 years. My recent experience with them were mostly periodic. We have a regular service four times a year to do the exterior.

I recently had Terminix for a routine spray. Their reps were great. I was there several times whenever their technician came and my interactions with them were good. The pest activity is okay now and we’re satisfied.

AS far as I am Concern Terminix is 2nd to none. They always come on time, whoever comes is always courteous, tells what he going to do. Lets us know that he has finished. They know their job and well informed, that is a plus. The person we have now is an asset to Terminix.

The Terminix technicians look good and they're well-dressed. They identify themselves, they're courteous and talkative and they answered any questions I might have. A week ago, I was at work and they came and did their thing. The technician left and left me a note that he's been there. They notified me that they were coming in advance so I could unlock the back gate. They come every month, and if I need to call, I can call too. I call them up if we got a problem and their guy comes out later. Now, we don't see many bugs. Overall I'll recommend them.

We had Terminix out here for termites two years ago. Scheduling the service was very nice and easy and the agent was helpful. It was all great.

Terminix comes in for a monthly maintenance with spraying for the bugs and ants out in the field. We don’t know exactly when they come by, but they’re here early. Though I don’t see them sometimes, I know they’re here and the guy who handles the route does a really good job. He communicates well. We’re good with Terminix.

Terminix shows up every other month. Sometimes they let me know and sometimes they don't, which is all right as long as they leave me a flyer that they've been here, and they usually do that. They do my house and my duplex for spiders and ants. I saw the tech once or twice and he does fine. He gets in, brushes everything down, and then sprays. Terminix has been doing the job.

We have been battling bed bugs for a few months now. When we first went with Terminix it was because of random bites on my son. They said it was fleas. Money was spent on the treatment to only come to find out we had bed bugs after I seen one. We had the initial treatment where they sprayed the entire home top to bottom. Two weeks later and nothing has changed. We are told we have minimal infestations and not to worry. Fast forward to 4 treatments later, where they are only focusing on the two bedrooms we have and not other rooms after I've asked to do the whole house, and lo and behold they are in the living room. I want to scream. I want to go crazy. Does this ** even work? Am I wasting over 1,000 on them? I can't win. I'm so over this. Please tell me there is hope!! Anyone?

Since we've called Terminix, the pest activity in our home seems to be going down. When we had them come over last time, it was more of a maintenance than anything. We still have a few bugs but we saw a decrease and we're making sure that they stay down. They came by to reinstall some traps and replace some of the things that we had that were older. The technician was awesome. He was very helpful, personable and friendly. Anything we asked him to do, he made sure to take care of it. I'm very happy about that.

We had a pest control problem years ago but have had no problems since the service of Terminix. During scheduling, we get an email and the technician usually calls before coming. He's done his job adequately.

Terminix comes in for our monthly maintenance of spraying for the bugs and the ants out in the field. They're here early and they take care of it. Sometimes, I don't even see them, but I know that they're here and whoever handles the route does a really good job. The tech is good and communicates pretty well. The little tiny bugs come in from the warehouse but renovation locks the bugs out. And we've noticed the decrease in pest activity since we started service with Terminix.

Terminix came out recently because it was time for them to spray for bugs. They come out every three months, but any time that I have to reschedule, their customer service has been good and nice. Also, their technician's very friendly. We got a puppy that likes to jump on him, but he doesn't mind. Overall, they do a good job.

We have an indoor and outdoor service with Terminix for our properties. The technician comes every Thursday morning and we give him a list of what needs to be done. He goes to the areas that we have issues with, and he does his job properly. He's very friendly. He mostly works with our maintenance, so we don't really see him much but he's been the person that they had for years, and they don't ever plan on switching.

We have been satisfied and reassured since our service evolved into Terminix. The quality of service has been thorough and our service person as well as e-mail notices keep us informed as needed; professional, personable, and conscientious would best describe our service technician.

Rafter rats were dealt with quickly and well and have not made a reappearance. Some minor ant problems have been taken care of also. The best thing is the speed and efficiency of the techs. They do their job well and without any difficulties for us.

Great service. We get the phone call the day before that the technician is coming. The technician is always on time and on his arrival he inform us that he is at the premises. The job is done professionally every time.

We had a very specific problem at our house that needed attention. When we called Terminix, they were very helpful in defining a solution, laying out the execution of their plan, and discussing what their term of service entailed. There were no surprises or hidden fees, everything was very straightforward. Out of the two scheduled service calls, the representative was punctual, quiet, and efficient. We have only had the need for a single subsequent visit (which was clearly outlined in our agreement), and it was addressed in a timely manner.

We originally signed up with Alterra, and then Alterra transitioned over to Terminix. Three weeks ago, our regular service guy from Alterra came over to the house to introduce his partner that he was training and to tell me that that they're now with Terminix. The technician was very pleasant. But scheduling our services with them was not that great and we always had some issues.

We found suspicious droppings in a built-in bookcase in our house. So, I called Terminix and asked for a technician to come out to treat it. But they sent me an inspector first. The inspector looked and said that we're right and that we had droppings. So, the technician came the next week and treated the area. They came out for their yearly inspection when I signed up with them and they did some spraying and treating but this is the first time I had to call them for a suspected problem.

I wasn't living at my house where I have Terminix service for the past three years, but I was getting service for the renters. I still haven't moved in yet but now, I'm back and I didn't see any bugs when I went so that's a good thing. They send me emails and come when they're supposed to. Sometimes, they call if I didn't pay my bill on time. They're good and I'm satisfied. Overall, it's been a great experience with Terminix.

Terminix schedules the service for me and calls well in advance to let me know when they're coming, and then give me a wonderful opportunity to reschedule if I need to. It's very easy. We're on a quarterly service schedule, so they just really let me know when my service is via email me and a phone call. Any time I had an interaction with the technicians, they've been very friendly and professional. They always cover their shoes when they come into the house. They describe to me what they're going to do when they come in, about how long it will take, and what they're going to do on the outside. They're a very professional organization. There have been a couple of occasions where I've called for a repeat service because of ants in the summer. And they've been very responsive, came out, asked me what was going on, and asked me where I've seen them. Their techs are always really great and I'm really happy with their service.

I know what day and time range the technician from Terminix will come. He comes in the time range and do his thing - spray for pests and leave. I don’t even have to talk to him or see him. They've taken care of the pest activity in my home.

We live in Houston so regular pest control is necessary and Terminix comes out periodically and sprays outside of my house, and it's working. I've been their customer for several years. I usually get a message and they let me know that they're coming. The technician would ring the doorbell and let me know that they're going to be treating the outside and would ask if there's anything they want me to do on the inside. I had them do some things inside but most of the time, it's the outside they'll do and they leave a note on what they have done after. Pest activity has been a little more scarce since their service which I'm satisfied with.

Terminix's technician Charles is a real nice guy. He's a real gentleman and we get along real well. He usually comes right over as soon as he can. Recently he came by, did the annual inspection, let us know what we needed and left. They're pretty prompt with coming out as soon as I call them. I just call up and tell them what I need and they fill the bill. We have our annual inspections, but if I have anything in between, all I have to do is give their technician a call and he'd come out.

Terminix delivered the service with what their website claims. They do what they say they're gonna do and it's all good. We had a one time visit and the technician took care of everything.

The great part in getting the service of Terminix was there are no termites so far. When I schedule service, the Terminix reps I spoke to have been courteous, knowledgeable and seemed like they knew what they're doing. Also, every technician who's come out has been nice and polite.

My contract with Terminix is about 40 years old. There wasn't a pest control problem. I owned the house at the time and was having basement work done where they had to lay cinder blocks. Because of that, they had to treat the bare dirt for termites before they could lay the blocks. After that, I decided to keep the contract. It's in the contract that they come and inspect it every year to see if there is any problem but there wasn't really to start with as it was just a building code thing. Then I turned the house over to my son and we just transferred the contract too.

We were given a day and time for our inspection and treatment. The technician arrived at the time we were given. He was very careful not to bring any dirt into the house. He was very polite and asked if we had any concerns. He finished the inspection and treatment with no problems.

Our technician is always here within the parameters of our appointment time. He is friendly, thorough, clean and efficient. We haven't had a bug problem in years. He handled the mouse problem so that we no longer have that problem either.

The technician was extremely thorough and efficient. He was courteous and personable. The willingness to alter his route to fit my availability was most appreciated. I have been very pleased with the service from Terminix from the beginning.

The service technician was timely and listened to my explanation of the problem. He dusted and informed me about the policies regarding dusting. He was friendly and he was mindful of maintaining cleanliness in my home.

Stay away from them. They charged me for a service they never did, and destroyed my credit score; I had to pay, because of my credit. It's a scam. I used them once and I was not happy and I did paid them. 3 months later without telling me they charge my credit card again. They said I have a contract with them. They never did any work they just charge you and send you to collection agency.

We were with Knight Pest Control before Terminix bought them, and we just transferred over to them. Terminix calls me when the tech is going to be coming. The tech does an excellent job and is personable at the same time. He does both the inside and outside of the house. If there is something in the corner where he's going to be spraying, he moves it out of the way. So if I'm not around, I always know that he has been here. I like his service and can't say enough good things about him. We've had some substitutes before and they do not compare. I would say that if he couldn't come, I wouldn't have their service. Also, it's been a tremendous and remarkable change in pest activity since we got them. We have an old, unsealed house, and there were lots of things getting in. But now, even at peak season for things to come in, it's at a minimal, and that's awesome. In the 35 years I've lived here, this is the best it's been.

Terminix tented for us originally because the house had termites and then we bought their warranty program. They injected invisible gas inside the house and I hoped it would kill everything. However, I didn’t know much because I’d never lived in an area that had termites before. We ended up getting termites again. They’re inside the wall so it’s never an easy thing until one sees a fervent activity to realize that they’re everywhere and not in one little area. Terminix did re-tent and it wasn’t an issue getting them to do it. But looking back on it, the termites were never killed in the beginning and it took a few years before we saw enough activity.

The reps are always pretty good. Every time that I call, they have a really good answer. And every time that they come, they do what they are supposed to do and I'm happy with the service. But some of the roaches are still in my kitchen, and I'll need to call Terminix.

The tech from Terminix comes out and treats the yard once a quarter. He's really good and now I don't have to worry about termites. And scheduling a service with them is real easy. They tell me when they're going to come out and if I need to change it, they just let me change it. I'd recommend them.

A guy from Terminix recently came out, although we didn't get any email saying that it was time for our yearly termite inspection. But everything was fine. The tech looked at the trap that's the nearest our tub. He also looked around the perimeter of the house and there are no signs of termites, which is always a really good thing. He also changed the filter that was in the ceiling above the kitchen and gave me two more filters. He was very polite and I'm very satisfied.

Terminix recently came to spray the lawn and set up the rat trap. Everything was fine but I actually had to reschedule and Sean was very well. He called before he came. He was very patient because I had not been able to move my dogs right away. He started spraying the front and then he waited for about a minute until I was able to move my dogs. The pests have been controlled and there’s hardly anything there. Every once in a while, I’ll get a cockroach, but I haven’t had the inside of the house sprayed yet. It needs to be done, but it’s a little tough when I have all my animals in the house. Other than that, it's awesome working with Terminix and I always recommend them.

I am extremely satisfied with my service from Terminix during the last several years, due to the excellent advice and attention of David **, my service technician. At times he has gone above and beyond to be helpful, and he has always been pleasant and respectful.

I have used Terminix in the past and I've had no complaints. In fact, their tech was here three weeks ago for their quarterly visit and he did a very nice job. He also seems very nice and friendly when he drops off the paperwork. All in all, I've been very happy with my experience with Terminix.

Terminix recently came out and did the core of the pests spraying. They come out quarterly for that and annually for termite inspection in which I followed the guy around and watched his work. He did a great job. He's very friendly, professional and didn't leave any mess. I'm happy with the service and very satisfied with their work that’s why I have them come out every quarter.

We have a service with Terminix, where they come every three months. They send me a thing in email, telling me which day and time they're coming. And if I can't make it that day, I can call and change it. At first, I had mice and spiders. So, they come and change out some sticky traps that catch the spiders and they spray for the spiders, as well. They also spray outside and make sure there will be no mice getting in.

Our service with Terminix is scheduled once a month, and also we call the technician if we have problems in between. We have an excellent routeman. He always talks to us and lets us know what's going on. We had a lot of problems before, and he's kept our pest down. We're happy with his interaction with us as a whole. We really like him, and I hear he might be leaving this May, which is the only complaint I have. Other than that, I've been happy with Terminix.

Aside from the quarterly visits, I’ve also done calling up Terminix and requested for a service. The two technicians that I had a chance to work with were very knowledgeable. I’d recommend them.

Terminix was called in to treat for fleas. I have no complaints with the reps, and scheduling the service with them has been very easy. I make a call and they're here when they say they'd be here. The technician that was sent was very professional, knowledgeable, friendly, and answered all of my questions very well. He explained to me what was going on, and because the recent visit was the second time, I was very familiar with what needs to happen. He treated both inside and out. Unfortunately, I put flea traps out again two weeks after they left and I still have fleas. I already had two treatments with them but it hasn't resolved the issue. In fact, they're expected to come out today. I still find Terminix to be very professional. They assured me that they would keep coming until the issue is resolved. So, I'm hoping it will be taken care of.

My service technician always arrives in a timely manner, is polite and thorough in doing his job. He is always clean, professional, friendly, and greets me with a smile. He is always willing to go beyond his duties to do something extra to assist me, such as lifting heavy objects or moving something, if I ask.

Terminix service technicians have always been professional, on time, knowledgeable, and courteous whether they are here for quarterly exterior or yearly interior inspections. They always stop by at the end of exterior inspections and let us know how things went. If we are not home, there is always paperwork in the mailbox to report the same information. If the inspection is an interior under the floor inspection, the technician(s) are always careful to lay down tarps so that they do not track dirt or anything else into the house when they come back up. We have always had any and all questions answered professionally and completely.

We took 5 weeks to clean and prep a house for us to move in on April 1, 2016. Well there was no way I was moving my family in with all the cockroaches in that house. We tried the DIY and it was like we were feeding them. I called Terminix and they came in and made me feel at ease. He told me he would have this place ready, we only had 2 weeks so I was skeptical. I was amazed he came in and I left the house closed up for a couple of days and it was crazy what a difference there was. Well Terminix came in one more time before we moved in. I was so impressed I recommend Terminix to my sister and she signed up as well. I will always recommend Terminix and I will continue to use them from now on.