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Terminix Reviews

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About Terminix

Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.

Pros
  • Skilled technicians
  • Wide range of services
  • Re-treatment guarantee
Cons
  • Not available in every state
  • No specific pricing

Terminix Reviews

Over 10k reviews since 2012

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    Page 52 Reviews 9835 - 10035
    Verified purchase

    Reviewed Feb. 1, 2016

    It was extremely easy scheduling a service with Terminix. Their technician came, did an inspection of the house and everything went smooth. He also recommended that I get covers for my gutters but we decided not to do it. It's great that I no longer have any pest activity since the last service. It was a fantastic experience.

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    Staff

    Reviewed Feb. 1, 2016

    When we first moved in, there were tons of spiders in the basement and now there's very few. If ever we have any problems, I call Terminix and they come back out. We've had Jay come to our house on multiple occasions for the last 5 years and he takes good care of us. He puts out mouse traps and sets it all over the house, and takes care of it if there happens to be a mouse. I home school my boys so they are always here when he comes. He gave them a little lesson on what Robber Jays are and what they do, and identified the spiders we've caught and put in the jars. My kids definitely look forward to whenever Terminix comes out to visit us.

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    Staff

    Reviewed Feb. 1, 2016

    The Terminix technician had done a good job. He looked in to the land and put the stuff out like he did the last couple of times he’s been out. It's easy scheduling the service, but they always come here every two months and I can't afford it. I had to tell them the last couple of times to make it every three months. As for the pest activity, since I had their service, I've only seen one rodent the other day. Terminix have done all right.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2016

    Terminix came recently for a monthly spray and it's a good service. They email me when they would come and are always on time. I love Pete our technician. He's very friendly, pleasant and nice. He would have a conversation with me and my husband, pet my dog, and go around the house to spray. He's like part of the family. I had one technician that didn't like dogs which was a little difficult but Pete came back and as long as I have Pete, I'm happy. I haven't had any problems as far as bugs since and if I do, I know I can call and have an extra service done. It's been a great experience with Terminix.

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    Staff

    Reviewed Feb. 1, 2016

    Our technician Melvin is always very efficient. He cleans up everything and doesn't miss a thing. He always has a little time to say hello, how are you. He is a wonderful man to be associated with and Terminix should be very proud of him. We always have positive results with him and I don't have any bugs now. I am very happy with Terminix.

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    Staff

    Reviewed Feb. 1, 2016

    Terminix comes here quarterly, and whenever I need something, they take care of that too. Their technician was always nice and informative, and since I had their service, I no longer have problems with pests. I'll still be their customer.

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    Verified purchase

    Reviewed Feb. 1, 2016

    Terminix came and put out the termite liquid and baits because I found I had some termites in my home. A rep came out for an inspection and the termite service was done the next day. The technician, Rusty, is young and took his time. I told him that I didn't care how long it takes him as long as he did his job right. It was a cold day and he really had to dig because the soil was difficult but he did a very good job. He's only been working a couple months but I'm sure as time goes by, he will be a little quicker. The termite issue was handled right away and hopefully, it's going to get rid of the problem but I won't know until Terminix comes back in 90 days and check. I also had a flea issue in my basement and I had to have them come back but they did not give me any problem about coming back and re-spraying.

    Since my house is also for sale, I chose Terminix because they have a guarantee that's transferable and the buyer won't be skittish if they see the guarantee is from a well-known name as Terminix. Now, the only thing I need is a letter because I want the service contract in writing. I did touch base with the home inspector about this and would call him again. All in all, it's been a positive and efficient experience.

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    Reviewed Feb. 1, 2016

    I asked Terminix to come out and check all evidence of live and subterranean termites in my home, and since the last time they've been out, there has been no pest activity.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2016

    I have three different locations and I'm doing three separate things at different levels with Terminix, and all of these are very good. I have the general pest control. I am also building a house and during the framing, we bring them in to spray all the brand new wood. It is very easy to schedule our service with them and we've had no pests since our service. The representatives are friendly, but definitely not knowledgeable, and that goes for all our three accounts with them. The system they have set up there is incredibly backwards and very bad. I've been with them for a very long time and it's very difficult. My name was misspelled and the address was wrong on one of the accounts, and these still can't get fixed, although it's been three years and I've been into their office personally and also tried to do this over the phone. I would still recommend them to a friend even though their internal system is backwards.

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    Verified purchase

    Reviewed Feb. 1, 2016

    Their tech comes in every other month to spray. We're bug-free and happy with our Terminix service.

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    Punctuality & Speed

    Reviewed Feb. 1, 2016

    Terminix came to put insulation in the attic. This is a preventive measure since I don't have problems with pest activity before the service. Nevertheless, they did their job and cleaned up when they left. Also, it was very simple to schedule the service.

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    Staff

    Reviewed Jan. 31, 2016

    I have an annual contract with Terminix and I had no problems with pest activity ever since. Paul, who has been working with me for a long time, does a good job.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2016

    The service is great and the person that does the work does a great job. I'd recommend Terminix, but not having a local number to call is not a good thing. I don’t like the toll free number that goes from foreign countries. It's ridiculous.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 31, 2016

    Terminix did a very good job for us recently when they came for routine service. Once a year they come and spray around the outside and also inside of our house if we need it. They're always on time and give us a couple of hours when they'll be there. Their technicians would come up to the door and let me know that they were there, and go about their business, and then give me the paperwork on what they did. Pest activity in our home has been very minimal. Once in a while, we'll see something and if we need Terminix to come out, we call them and they're here within a couple of days.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2016

    Somebody from Terminix always calls and tells us when the technician is going to come. Then the technician calls the night before he comes to confirm that we're going to be home. He is always friendly, courteous and efficient. He comes in and does a good job. He came two months ago, and I haven’t seen a bug at all.

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    Verified purchase

    Reviewed Jan. 31, 2016

    Terminix does a routine service at our place and the guy who came was a good man. He did a check-up for termites.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2016

    Terminix comes every four months, and they call to let me know when they're coming. The tech is very nice and helpful. Since getting their service, I've had one or two spiders inside, but nothing like what it was. The outside is fine. I've been very happy and satisfied with everything that they have done.

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    Verified purchase

    Reviewed Jan. 31, 2016

    Loyal on his job. Very satisfied how well and devoted to keep us secure, keeping the bugs away. Make our lives easier. No problems.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2016

    The last time Terminix came, I had just moved into a new house. They came to fumigate and I had a little difficulty with the timing of their visit - we weren't notified that the guy wasn't coming and he rescheduled us. That was fine but a little bit more communication would be great, as far as when we should expect their representative to come and what the rep's name is. Their service has been good, although I still found a spider after they sprayed, but it's nothing bad.

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    Staff

    Reviewed Jan. 31, 2016

    Terminix goes to my rental house and they do the in-ground service and pest control on a routine basis and their technician is exceptional. The group out in Hawaii does a great job. It's a very good organization.

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    Reviewed Jan. 31, 2016

    I like that everything goes through on the computer when scheduling for a service with Terminix since I'm working all the time. My wife is at the house whenever I know they're coming. The technician does a great a job.

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    Staff

    Reviewed Jan. 31, 2016

    Our Terminix technician has been the same person for six years, and he is always awesome. He's polite and accommodating, and he asks if we need anything or if we have any questions. Our service is done on a routine, and we have been pest-free since. Terminix is consistent and professional.

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    Staff

    Reviewed Jan. 31, 2016

    Terminix is good. They come for our quarterly service. I always talk to the technician, show him the trap boards, and then he goes off and does what he does. He gets my bugs gone and that's all I care about.

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    Staff

    Reviewed Jan. 31, 2016

    Everything is good with Terminix but they are coming back to redo the service because I still have the roach problem. The technician was very professional and friendly.

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    Staff

    Reviewed Jan. 31, 2016

    The guy Terminix sent for our routine inspection was the best that has ever been sent - excellent at his job, not snoopy or nosy. I hope they have more employees like him. We have no bug problems at all since having their service.

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    Reviewed Jan. 31, 2016

    We signed up with Terminix for one year so if we have a problem, we just ring them and they come. We also have routine service for the exterior. Michael is the one that usually does it. Our pests are now under control and we're very satisfied.

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    Staff

    Reviewed Jan. 31, 2016

    My latest service was for a routine visit. The technician is always friendly, good, thorough, and explains everything. I would recommend Terminix.

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    Reviewed Jan. 31, 2016

    We are pleased with the service but want you to be aware that we had a mouse in our charcoal right outside our backdoor in the garage. When is your next scheduled visit to spray?

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    Verified purchase
    Staff

    Reviewed Jan. 30, 2016

    Terminix schedules the time that the tech is going to come over and he gives me a call. He comes to spray around the house. He's very gentle, good and doesn't mess up the place. There hasn't been any roaches and ants, so far. My experience with them has been good.

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    Punctuality & Speed

    Reviewed Jan. 30, 2016

    I've been with Terminix for 20 years and they are very good. It's very easy to schedule service with them and if you need to change it for a reason, they will try to accommodate you. I was serviced this morning and the technician sent to our home was a very nice gentleman.

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    Punctuality & Speed

    Reviewed Jan. 30, 2016

    Terminix has been on time, courteous and helpful. They sent us plenty of little pamphlets so that we can alert the residents prior to the technician coming down. It's really been a big help to us because it stopped the flood of inquiries that came into our office. The service is usually a routine thing. But now that we're doing the tenting, scheduling was really easy. We get in touch with the main department, and they set us up. They give us three different days to choose from and we choose the days that worked for us. We haven't had any complaints on the technicians from the residents. Since the service, pest activity has been greatly reduced. Our experience was a relief because we know we're with a business who understood and knew what we needed.

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    Reviewed Jan. 30, 2016

    We got ants in the house. The technician sent by Terminix was good, and pest activity has been very small. I'm satisfied with Terminix.

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    Staff

    Reviewed Jan. 30, 2016

    My most recent experience with Terminix was good. The technician was a nice boy. I got two little bugs crawling around and the traps seem to be catching them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2016

    Terminix is a great company. Scheduling my service with them has been great and every time I ask a question they will answer it thoroughly and completely. Their technicians are friendly and very thorough with what they do. Since our recent service, Mom says she's been seeing little ants around the house but I haven't seen anything. We're pleased with Terminix. They come out on time and they do a very thorough job.

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    Staff

    Reviewed Jan. 30, 2016

    Our most recent experience with Terminix was great. They're very unobtrusive and they do what you want them to do. Gerald is the man who comes out and he's a super nice guy, easy to talk to and deal with, and does a great job. We've had minimal pests since.

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    Staff

    Reviewed Jan. 30, 2016

    Our pest activity has been under control since receiving services from Terminix. The technician who has been here before was here again to do inspection. He is excellent and pleasant. When we had some questions, he answered them all very knowledgeably and patiently and he takes his time.

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    Staff

    Reviewed Jan. 30, 2016

    Bruce is the best technician from Terminix. I prefer him because he's been with me for ten years. We have a personal relationship and I'd let him in my house when I'm not at home. Terminix tried to get someone else for me and it took them a while to get Bruce back. But we've got it all figured out now. When Bruce is in my area, he just comes by. Recently, I had my exterior and interior treated for pests and since then, there has been zero pest.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2016

    We recently requested termite service from Terminix and it was a very positive experience. Their tech was a great person and did a very good job. He called to let us know when he would come to the house. We also told him that we saw a little mouse problem, then he saw holes and told us where they were. We appreciated that he went out of his way to do extraordinary things for us. Since then, everything's been fine and we're very pleased.

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    Staff

    Reviewed Jan. 30, 2016

    We had a problem with ghost ants which were well out of the way most of the time. But just like everything else, they can show up because they are getting in from different locations since our house is not perfectly sealed. Our pest control guy from Terminix made a special effort to take care of them because they were caused by the weather and they were getting all over everything. The result was perfect and the pest activity has subsided. The technician has been outstanding, careful and wonderful. I had an excellent and easy-to-manage experience with Terminix.

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    Reviewed Jan. 30, 2016

    We had a contract for termites and have an annual inspection with Terminix. On their annual visit, we call them and we set up a time. We did have a little difficulty getting someone to do two appointments and nobody serviced to that, but we finally got one and we have seen no signs of any termites so far.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2016

    Terminix has been doing business with us for years, but I feel that we're entitled to have an appointment before they come out. They never bother to call and make an appointment and it’s not always convenient. The people that come out here are great. It was the company itself that I have something against. Nevertheless, I don't have any problems since my last service.

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    Reviewed Jan. 30, 2016

    I get serviced by Terminix once a year for termites and my recent service was good. The technician who came in and inspected was very cordial and mannerly. I have no pest activity since he came out, although sometimes they come when I don't know they’re coming.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 29, 2016

    We were having ant problems and Terminix was great. They're really very good. After the first treatment, we had next to nothing and none after the second. They worked around our schedule, which was great. Only one time they showed up without telling me they were coming and my husband talked to them. The technicians were very good and concerned as they wanted to know exactly where we were having problems. They made sure we had a callback number so that if we continued to have problems, they would be back out. One gentleman actually went above and beyond because we have a quarter acre lot and a pole barn and he sprayed around our pole barn for spiders as an added precaution.

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    Reviewed Jan. 29, 2016

    Started pest service, quarterly, immediately after needing our house tented to get rid of termites. With a swimming pool and lots of yard, the service has all but eliminated ants, roaches, fleas, spiders and others insects. I was easily spending the same money on chemicals to control fleas and ants before the service started. A great bargain and I don't have to spray the yard.

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    Reviewed Jan. 29, 2016

    I had a beautiful experience with Terminix. It's been real good since they were here. I've seen a bug last night, but I haven't seen a lot of bugs, so everything is fine.

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    Customer ServicePrice

    Reviewed Jan. 29, 2016

    Very poor communication. Service average or below average. Charge too much for what you get.

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    Staff

    Reviewed Jan. 29, 2016

    Why would you go to anyone else when these techs are great.

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    Staff

    Reviewed Jan. 29, 2016

    I was not at home when the serviceman came. He telephoned before the service and I have had no problems with insects.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2016

    Great service from Terminix! They’re very flexible when scheduling our service. They give a two-hour window which is pretty accurate and convenient. Sometimes they will get home service within a couple of days, but on rare occasions, they’ll try to work with me in getting one of the technicians called out the same day. The most recent experience with them was a bit of usual. The technician came out last week, and took care of my concern. It has been the same professional and helpful gentleman ever since, but with a few exceptions on a few services. Since our service, pest activity has been almost non-existent with just some recurring spiders that are kept to a minimal amount.

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    Customer Service

    Reviewed Jan. 29, 2016

    Terminix has always been good. I don't see any pest since their last service where they did a termite inspection. They call me to get scheduled and they tell me that they are going to come and get to my house. Whenever I had the chance for interactions with the technician, it’s always been good.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2016

    Terminix usually call and it's okay with us when they show up. A lot of times, I don't have to be home. We've had the man that comes to our house quarterly since we've been here. He's very pleasant and does a good job. They'd do the outside and if I have an issue, they'd come in. I've been very happy with them and would recommend them to people. However, they were supposed to come today, but they called and had to reschedule for next week

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    Punctuality & Speed

    Reviewed Jan. 29, 2016

    We have eliminated all but one or two ants and that's only with one treatment. We haven't had termite for a couple years. Everything is perfect. The Terminix technician for the termites comes once a year as we renew our policy with them, and the other one is going to come every other month for the year. Scheduling the service was not a problem. I got my first appointment ASAP and then they had to cancel which was not a problem for me because normally it takes a couple of weeks to book it.

    The technicians were very personable, polite, thorough and on time. They didn't horse around and I am extremely happy with them. I had no complaints whatsoever. They did what they needed. When I talked to Drake, the gentleman that came out for the termite inspection about the ants, he turned around and booked the appointment for the next weekend for their other guy to come out. We've been with Terminix for several years and they took care of me very well. I'm extremely impressed with Terminix and I don't think I'd go anywhere else.

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    Staff

    Reviewed Jan. 29, 2016

    Upon scheduling with Terminix, they gave me a date, I went with it and they came out. My husband and the technician walked all around the house and talked about any concerns we may have had. He double-checked everything, sprayed where they needed spraying and was out in just a few minutes. He was courteous, excellent and professional and took care of my needs.

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    Staff

    Reviewed Jan. 29, 2016

    Terminix delivers a wonderful service. When I was scheduling the service their staff were friendly and courteous and the technician was perfect. We now have very limited pest activity since we had their service. The only problem I've got with them is on their billing about a year ago. It was chaos. They'd get it out from my credit card and it got to the point that I was double billed a month so I cancelled it. I made a deal with them again and I now use a check to pay the bill.

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    PriceStaff

    Reviewed Jan. 29, 2016

    The Terminix guys come out when they say they're going to come out, which is not very often during the year but they are expensive although they did lower the rate on my rental house and it's fair. They called to schedule the service for me this past summer. When they came out, they went under the house, and did a lot of looking around for me. The technicians were very nice, courteous, and willing to give me information if I had any questions, and they offered information as well. I hadn't noticed any pests since the service.

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    Customer ServicePrice

    Reviewed Jan. 29, 2016

    With Terminix, I had good experience. The first time I had a problem was about six years ago. I called them and they did a thorough checking for me. Since then, I've been using them up to a yearly contract. The only complaint I have is every year the price keeps going up, this year I paid $299. But I live alone, and would rather pay the money than have a problem. Terminix sends somebody once a year and between the year, they also send somebody for a checkup. So far I have no problems.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2016

    The Terminix customer service representative was very diligent and friendly. He's always here when scheduled and has helped control a couple of things here which was one of the reasons we first signed up. I'm very satisfied.

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    Staff

    Reviewed Jan. 29, 2016

    Terminix sends the same technician, Gary, to my home and I'm having a very positive experience with them. Gary's learning the property and I know him on a first-name basis. That helps me. It's good that he asks me any specific needs that are needed and takes care of them. I would recommend Terminix to a friend.

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    Customer Service

    Reviewed Jan. 29, 2016

    I have noticed a problem a couple of years in a row. The house is old and the spiders were getting in. The guy from Terminix called me and they're supposed to come out and treat for the spiders. The weather has been bad and maybe that's why he hasn't called me back. Three strikes and Terminix is out. Other than that, I have no complaints.

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    Staff

    Reviewed Jan. 29, 2016

    The guy from Terminix did a good job. We had termites and we haven't had any problem since they've been taken care of.

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    Staff

    Reviewed Jan. 28, 2016

    Terminix came out awhile back and did my quarterly check around the house, sprayed and gave me some more spider traps. All the technicians that they sent out have always been nice and polite. Generally, Terminix have been efficient, friendly and effective. I have recommended them often.

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    Staff

    Reviewed Jan. 28, 2016

    I hired Terminix for regular maintenance, and it's been very satisfying. Scheduling is easy. I'd call the local office and they scheduled first with the inspector and he takes care of everything after that. The inspector who came out was very professional and explained everything to me well. Then the tech got there a couple of days and went above and beyond. Pest activity at home is now less. The team at Terminix that we're working with are very professional.

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    Reviewed Jan. 28, 2016

    Terminix come out once a month and do their thing, then I sign the form. Never had any problems.

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    Customer Service

    Reviewed Jan. 28, 2016

    Everything went well with Terminix's recent service for us. An insect had been here for a while, but everything's good now after the service. In addition, Terminix keep in touch with me by email and they let me know when they’re coming. The technicians that come to our home are nice. They do what I tell them to do or what they have to do and they give me a receipt and keep moving on.

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    Punctuality & Speed

    Reviewed Jan. 28, 2016

    It was quick and easy with Terminix. Their service is routinely scheduled and their technician, whom we’ve been using for two years, was great. Since their latest service, there are no longer bugs here at home.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2016

    I like my Terminix person, I think he is super. He's very friendly and conscientious. He treats the outside of the house to keep pests from coming in. Since I started service from them, I've had nothing in the house. I also have Terminix take care of the rats and squirrels trying to get into the attic. They closed up all of the possible entries. And same thing, they showed up on time, answered questions, and I was pleased with their work. I've had very good experience with Terminix.

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    Staff

    Reviewed Jan. 28, 2016

    I'm very pleased with Terminix, especially Billy, the technician who comes to my house. He's courteous and comes when he's supposed to, and is knowledgeable when I ask questions. I gave him the highest rating I could give him on everything. I also get everything I need from their service. It's wonderful to get this kind of service these days.

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    Punctuality & Speed

    Reviewed Jan. 28, 2016

    Recently, Terminix showed up on time for their quarterly service and did a good job on the perimeter. I haven't seen any pest activity after that and it's definitely better. The only thing that I'm not satisfied is they don't handle rodents. I don't have that problem, but I wanted to make sure that there was no squirrel or anything in the attic.

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    Staff

    Reviewed Jan. 28, 2016

    I have two Terminix accounts. Scheduling the service with them is not a problem. I often have to reschedule because I have two homes and depending on where I am, but it's been fine. Their technicians were also helpful and informative. Pest activity is now minimal. It would be great though if they could lower their fees.

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    Staff

    Reviewed Jan. 28, 2016

    I won't use Terminix once my contract is up. They have to hire good people. But my most recent service from them was what it should be. The technician inspected everything. I'd recommend Terminix but a person needs to be home for the inspection to make sure it’s done properly.

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    Reviewed Jan. 28, 2016

    I've always had a good experience with Terminix. They come right out if I call about a problem. The technician who comes to my house is very nice and polite. He went to school with some of my nephews so he's like a family member and I enjoy him.

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    Staff

    Reviewed Jan. 28, 2016

    Terminix is very good and helpful. They do their quarterly home visits and their tech comes out and takes care of what was needed. We're very happy with him - very conscientious of what we need and looks for anything additional that we might need. We have almost zero pest activity in our house since our latest service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2016

    The service with Terminix is done routinely. It's all outside and the technicians got into the locked gate that was provided to them last year and everything was fine. The only time I call up is if they need to get inside or I'm not going to be here and I feel like I want to be here to talk to them about something. I change the schedule and it's very easy to do. I have spoken with the representatives that come out, and they've always been very cordial and helpful. For the most part, the yard is a lot better and I'm not having any problem in the yard or in the house since my service began.

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    Punctuality & Speed

    Reviewed Jan. 28, 2016

    Prompt and efficient.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 28, 2016

    The people from Terminix are very good. They're prompt and do what they got to do and they're very nice. They'd call me and let me know they're on their way. We’re on a quarterly type of program. If they have to come before the three months when they call to make the appointment, we don't have to pay for that visit for that month. Last November Terminix came out and it was a different person but he was very nice. He asked if I had any questions. I didn’t have any because they know what to do when they come in.

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    Punctuality & Speed

    Reviewed Jan. 27, 2016

    Terminix is punctual, efficient, effective, courteous and thorough. The whole process is no hassle and could not be easier. I recommend that you give it a try to keep your home and property pest and termite free. After all, it is an investment in protecting your property.

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    Staff

    Reviewed Jan. 27, 2016

    I haven't had any problem since Terminix have been doing the treatments. In my most recent service, they called me and told me when they would be here. The guy came to the house and went all through it looking for signs of termites. He said everything was good and gave me a piece of paper saying that he had been there and inspecting. I asked him a few questions and he explained them. He was very cordial and courteous. Everything was satisfactory.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2016

    I've been using Terminix since 1990 and would highly recommend them. They come quarterly unless I call and ask the technician to come back. He is very professional, polite and tries to remedy my problems. If the last procedure they use didn't work, he's willing to try something else. Each time they come, it seems to get better, but I still got bugs, which I'm not happy about, and was hoping that they would remedy the problem.

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    Customer Service

    Reviewed Jan. 27, 2016

    Quarterly, Terminix visits where a representative goes all around the house and takes down cobwebs. They do the scheduling of service on their own. It's automatic every three months and they send me an email and tell me when they're coming. The technician that was sent has been coming quite a while so we're friends now and he feels right at home. And since the service, we don't see anything and that's a good thing.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2016

    Terminix allows me to leave in Florida without bugs. They are professionals at all levels, from the customer service to the technical representatives that come to your home. I have never been so satisfied with any pest control company as I am with Terminix. Thank you Terminix.

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    Price

    Reviewed Jan. 27, 2016

    Terminix came in last December to do the yearly inspection, and everything was fine. When the tech was done, I signed the paper and they were on their way. My only concern is that Terminix now charges up to $290 for a 30-minute check once a year. That’s kind of expensive when nothing has to be done because we’ve had no problems since we started with their service. Their rate just keeps on going up. Other than that, we’ve always had a good experience with them.

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    Reviewed Jan. 27, 2016

    I had a very good experience with Terminix. They were friendly and knowledgeable. Also, the technician that was sent always checks on me to find out if everything is all right. I like the idea of them calling to let us know when they're going to be here.

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    Reviewed Jan. 27, 2016

    Terminix makes pest control easy for the homeowner. Terminix treats the outside of my house to prevent pests from coming in. I love not having to have chemicals inside my house. Another benefit is that I don't have to be home, waiting on the "bug-man". My Technician is the BEST!!

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    Staff

    Reviewed Jan. 27, 2016

    Scheduling the service with Terminix is very easy. The technician comes quarterly, and he gave us his cellphone number, so we can contact him anytime of the day or night. If we're going out of town, we call him or send him a message and let him know that we would like to schedule it earlier or later. And if we wanted to adjust the time, we could do something about it. We hardly had any pest activities in the house for a long time. There were a couple of roaches in here a few times but he came on and did an extra service, so everything is well under control. We're very satisfied with Terminix particularly with the guy we've got. He is outstanding.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 27, 2016

    Terminix has been coming to the house religiously and doing a good job. When I schedule, they come here right away and don't call to let me know. They show up whether I'm home or not and take care of whatever they have to take care of. The very first time the tech came, he explained things over and over. He answered all my questions even if it was the same thing and was very patient. I will highly recommend them and would use them in the future if I ever stop using them.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2016

    We’ve had the annual and regular term inspection. We've had excellent interactions with the representatives when they call and tell us that service is ready. Tammy, the technician, is very nice, efficient and does an excellent job. We’re very satisfied with Terminix.

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    PriceStaff

    Reviewed Jan. 27, 2016

    Our experience with Terminix was really great. They came and looked at what we needed them to look at and gave us a couple of options on what they could do to help us out. We ended up going with the best option as the salesman described. He really helped us find something that was affordable and worked with what we needed.

    The technician they sent was very courteous, professional, kind and funny. He explained what he was going to do before he did it and gave us some general information about what he was doing. He went to certain parts of the house and used our water spray, which was something he needed. He sprayed everything down, and it’s very clean. We really enjoyed it and he wasn’t here overly long either. I haven't seen any of the house ants and there was one spider since he sprayed but spiders are one of the hardest to get rid of.

    When I was getting the first person to come out, I picked the date on the internet and he came out that day, cut the time up for the technician to come and spray. We were then automatically scheduled that somebody will come out every three months. Both of the people we’ve interacted with were really great and enjoyable to deal with. They were very professional, friendly, efficient, gave us good amounts of information and took care of our problem.

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    Reviewed Jan. 27, 2016

    I’ve been with Terminix for 10 years. I use them because they are a good company, and have always felt comfortable with their people. I’m usually here when they come out and they always do a really good job. I also like the fact that I can get somebody 24 hours a day if I've got a question or a problem. I have my annual termite service with them, and they also come out once in a quarter to a barrier treatment on the outside of my house. They used to come inside our house and spray since they had to use the chemicals that they had inside the house because they fade quickly outside. Now, they have the barrier treatments wherein they can treat outside the house and keep anything from getting inside, so it's much better. Science is advancing and they’re going along with it.

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    Staff

    Reviewed Jan. 27, 2016

    Terminix schedules the quarterly service for me and tells me the date. The gentleman comes out to spray for bugs and termites. He is very friendly, always stops to explain what he's doing, and engages me in conversation every time. He looks thorough when he does the treatment and knows what he is doing. We haven't noticed any pest at all, and I'm happy with the service.

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    Customer Service

    Reviewed Jan. 27, 2016

    Terminix come out every two or three months and do a great job. I had a great communication with the technicians they sent out to my house. I have recommended them.

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    Customer Service

    Reviewed Jan. 27, 2016

    We have done business with Terminix for quite a while and our most recent experience with them was excellent. When scheduling our service, they will call and say they would be in the area or I call them when I need them. The technicians are professional. I just tell them to do things lightly because my grandbaby has asthma so they don't do a lot of heavy spraying in the house. And they usually do what I ask in the areas that I specifically want them to spray. We got an attached garage and sometimes we might see bugs out there so we ask them to give us a little spray there. Since our last service, I haven't had to call them.

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    Staff

    Reviewed Jan. 27, 2016

    The rep from Terminix came out and did the annual inspection. She came through, checked a few things, walked through the inspection and that was it. I've talked to the technicians they sent me a couple of times too and they were polite and friendly, and they spend a couple of minutes with me. I'm not always home and there were a couple of times when I came home and there's just the flag in the yard saying that they've been there and sprayed. Everybody from the company seem pretty good.

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    Staff

    Reviewed Jan. 27, 2016

    Some field mice were getting in the house and Terminix took care of them. The technicians chatter and are polite. They stand by their work and do a good job. I'm really pleased with them.

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    Reviewed Jan. 27, 2016

    We always have good service from Terminix. Their technicians were neat in appearance and they wore things on their shoes so they won't be tracking up our house.

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    Staff

    Reviewed Jan. 26, 2016

    I was out of town when Terminix came for their recent visit, but I had a nice chat with Leo, the chappy that comes here. He is absolutely wonderful, very thorough and does anything I want him to. There is zero pest activity since their service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 26, 2016

    I had a recent routine check by Terminix and it was probably the best service I've had from them. They called, arranged it with me and the technician came on time. He was very polite and told me what he was going to do. He checked my attic, my basement and around the house then came back and told me he didn't find anything. Then Terminix followed up with an e-mail. I've had Terminix for about 20 years, and I think they've improved their service. I'm quite pleased and I would recommend them in a heartbeat.

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    Staff

    Reviewed Jan. 26, 2016

    Terminix comes around and does their annual inspection. Scheduling was smooth and easy and at my convenience. The tech was very professional and polished.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2016

    Terminix has real good people who do real good work. When I need them, I'd contact them but they call and come out every two weeks if we need help with anything. They're nice people. The service is good but I still got roaches and I don't know why. Nevertheless, everything's great with them.

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    Staff

    Reviewed Jan. 26, 2016

    My last service with Terminix was on December 12th and it was pretty good. The technician was excellent and very helpful. The pest activity here has been acceptable and pretty good.

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    Customer ServicePriceStaff

    Reviewed Jan. 26, 2016

    Terminix is a great company to deal with. They called and asked me if I wanted to renew my policy and I did. They gave me a very special price and a good deal on it too. A woman contacted me and asked how the service was and when I wanted the service to take place. She also followed up on it. I’ve had nothing but positive experience with them not just this time but in previous exchanges too.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2016

    I have Terminix service every three months. They always call ahead and say when they're going to be here. If there's a problem, I'd say so but normally there never was. I just let them come in the backyard and take care of it. They're just doing outside work, and they take care of it just the way they should. I talked to the technician when he first started and he was very cooperative. We talked about what I needed done, he understood, and has taken care of all of it since and we've had no issues at all with any insects getting in the house or even in the backyard. My experience with them has been very smooth and easy, I like it.

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    Staff

    Reviewed Jan. 26, 2016

    I get a quarterly visit from Terminix and I had a very good experience with them a month ago. I have not seen any pest activity since then. The technician that comes to our home was very good. He’s very friendly, professional, and he does a great job so I have no problems after he leaves. Also, we’d know when our next time is going to be before he leaves. Needless to say, scheduling the service worked out great. .

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    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2016

    Larry, from Terminix, came by recently and sprayed outside and inside of my house. Working with him was great and he's quick and nice.

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    Reviewed Jan. 26, 2016

    The lice are gone now thanks to Terminix. I cleaned up before and then they came back a little bit and now they’re gone again so service has been great overall.

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    Reviewed Jan. 26, 2016

    I receive semi-annual service from Terminix, and we have no pest activity as per result of the inspection. I'm satisfied with them and will continue to have their service.

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    Reviewed Jan. 26, 2016

    The Terminix guys are very nice. I go online and schedule a service, and the recent one went fine. I would recommend them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 26, 2016

    I have automatically scheduled service with Terminix, so they call and let me know when they're coming. Someone did call and asked me if I would be home so they could do the free attic inspection for rodents, and I had them come do that. The gentleman doing that inspection got here about half an hour early, and he did call to ask if that was okay, which was very nice. That makes it even better and I had no problems with it. The other gentleman, Patrick, is the regular guy who comes once a quarter to spray. He showed up within the time window and did the inside treatment first, then outside. He's always very nice and I'm very happy with the service that I get. Regarding pest activity, I haven't seen anything.

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    Reviewed Jan. 26, 2016

    Every three months, Terminix sends a technician for the termites and another guy for the bugs and pests outside. The technicians usually come when I'm at work but they always leave the information that they've come along with proof they've done something. They seem to have taken pretty good care of the pests since I'm not seeing any so far. Everything seems to be okay and I'd recommend them.

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    Staff

    Reviewed Jan. 26, 2016

    Scheduling has always been very good with Terminix - I have no problem getting service when I need it. My latest service was a spray outside in my garage and it went fine. Plus, my tech is very helpful because he listens to all our concerns and if I have any special needs, he makes sure that he takes care of them. So far, I haven't seen any pest activity since the service.

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    Staff

    Reviewed Jan. 26, 2016

    We receive services from Terminix monthly and they send the same wonderful guy. He is very friendly, helpful, answers all my questions and reaches out to me to make sure that I’m satisfied.

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    Staff

    Reviewed Jan. 26, 2016

    We are exceedingly pleased with the service that we've gotten from Terminix. We haven’t had any problems with pests they’ve taken care of. They did an excellent job when they recently came out and put in the insulation, which is rodent repellent and more energy efficient. The man who comes out for the pest control is so polite and wonderful. We recently moved and he’s still with us. I never worry if he’s in; I trust him implicitly. I wouldn’t hesitate to recommend them to anybody. In fact, I've given our technician's name to one of my former neighbors.

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    Customer Service

    Reviewed Jan. 25, 2016

    They come when they're supposed to, and when I know they’re coming, I call my son and tell him to come over here and he oversees them. And so far I don't have pests so they're doing their job fine.

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    Reviewed Jan. 25, 2016

    Terminix is excellent. I've been using them for 16 years and I don't have any problems with them. Technicians ring my doorbell, tell me they are here, do their job, and leave. I've never seen pests, that's why I keep them coming. I'm very happy with Terminix.

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    Staff

    Reviewed Jan. 25, 2016

    Bruce is very thorough and always asks me of any activity. He always explains to me what he has done. I have had Bruce for over 10 years now and he has made me a loyal customer to Terminix.

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    Reviewed Jan. 25, 2016

    We're very satisfied with Terminix. They come routinely and we've had them for a long time. We feel that there's no problem with the company or the technicians that we've had. Our technician not only comes and sprays, he does it in every little crevice, under the overhangs and everything else. He goes the extra mile. We've seen a few dead pests and that's good but even better is we haven't seen any live ones.

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    Reviewed Jan. 25, 2016

    It's been quite a while but usually when Terminix comes, it's just outside. They come four times a year. The tech would usually ring the doorbell and say "I'm here for the gizmo", I say "great", then he hangs the gizmo on the door when he's through and leaves. I haven't had problems with pests since the last visit.

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    Staff

    Reviewed Jan. 25, 2016

    Terminix schedules my service so I don’t have to worry about it. The technician was very nice and did what he said he was gonna do, and we haven't seen pest activity since their last service. Also at the time when my daughter was having chemo, the technician that came out helped me get her in the car as she was having trouble fainting. So it's always been good and everything has been great with them.

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    Reviewed Jan. 25, 2016

    I sold my house and cancelled my services still having about 2 months left for termites. Terminix refused to reimburse me for 2 months left on my contract. That turns out to be their policy and it is wrong!

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    Staff

    Reviewed Jan. 25, 2016

    Terminix is always helpful & accommodating when I need them to come out for something special. Our regular pest control services are great. Luckily we have been pest free! Thanks Terminix for the great service.

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    Reviewed Jan. 25, 2016

    We recently had a treatment done by Terminix and we have no problems with pest activity in our home since then. Scheduling the service with them was a fantastic experience, and I had great interactions with the technicians. It was a good experience so far.

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    Customer ServicePriceStaff

    Reviewed Jan. 25, 2016

    I love Terminix. They're absolutely wonderful. I need them to come out again though because we're still seeing some pests and we want to get ahead of the problem. Our schedule with them was supposed to be every other month. I already have my card on file for them to do which I need to change and the only way that I'm able to get them to come out is if I call them. Overall, I'm very happy. They're very reasonable with their prices and they're all very professional and helpful. They explain everything and they know what they're talking about.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2016

    Terminix has been a really good company and the same can be said about my experience with them. They usually send me an email and then I'd get a phone call to remind me of the service scheduling. Their technician has been good and he'd ask if I've had any problems before he starts doing his job. So far, there have been no pest activity since my most recent service from them.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2016

    My serviceman from Terminix, Eric, is excellent, very thorough and knowledgeable. I'm scheduled quarterly with them, and I get an email and a telephone call for my service. Very satisfied with them.

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    Staff

    Reviewed Jan. 25, 2016

    We have quarterly pest control and the termite stuff once a year with Terminix. They are very good to work with and their technician, Angel, is a tremendous asset to their company. I have nothing but good things to say about him.

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    Staff

    Reviewed Jan. 25, 2016

    The technician sent by Terminix was very efficient and professional. It's been an excellent experience and I would recommend them.

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    Staff

    Reviewed Jan. 25, 2016

    Terminix comes by my house once a quarter or whenever we need them. Their technicians are very professional and congenial. They come in, introduce themselves, get the job done, and leave. The service has always been very good and pest activity has been zero.

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    Reviewed Jan. 25, 2016

    Excellent service from Terminix. My guy is always here when Terminix says he’ll come and he does a thorough job. And if I need him to do any extra, he does it very willingly. He’s very polite. I wouldn’t consider any other service at this point.

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    Reviewed Jan. 25, 2016

    Overall, we've had a good experience with Terminix but it's been several years ago since they did us a complete service and they come by and check the house out once a year ever since. Their technicians were really good and I've got no complaints at all with any of them. As of yet, we haven't had problems with the termites but we never do until about April. They come about and swarm when weather gets warmer.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 25, 2016

    Every time I've called up Terminix and needed somebody to come as soon as possible, they were very good about setting up a service fast. We got the plan where we pay them every other month, but they've come back quite a few times before so I'm very happy with them. The technician sent has always been very nice and knowledgeable. I asked for the same guy the last time, and he was great!

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    Staff

    Reviewed Jan. 25, 2016

    Terminix shows up when they tell me they were coming if I had an issue. Recently, the technician came out and sprayed around the house. He has been nice and informative. I don't have any bugs that I know of inside or outside since they came.

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    Reviewed Jan. 25, 2016

    Terminix recently came to check our termite bait stations outside. Their technicians rarely interact with us and on one or two occasions, I may have bumped into their outside tech. A couple of other occasions, they've come into the residence to help rid us of cereal moths and do a checkup for pests. Back on their first attempt, the pest activity in our home has not been eradicated, but after they came back once or twice with the supervisor, it was controlled.

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    Staff

    Reviewed Jan. 24, 2016

    The Terminix guy was awesome. He did what he was supposed to do, and went above and beyond. He was courteous, cordial, and very professional. I wish I can see him if he's in my area. Wonderful experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 24, 2016

    Terminix did a great job. They are overall very friendly, efficient, and timely. They come routinely and usually send me an email before to let me know. I don't have any pests around so it works!

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2016

    Terminix comes once a month, and our man is very pleasant and seems very thorough. He is quick, checks over everything, and does it efficiently, way better than the service we had a year ago. He is very mannerly, and I don't have problems with him. He doesn't visit a lot though, but it's a pleasure to do business with him. We are a livestock auction barn and going to have certain pests regardless, but it seems to be under control.

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    Reviewed Jan. 24, 2016

    We are satisfied being with Terminix. The technicians have treated us really well and I'll recommend them.

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    Staff

    Reviewed Jan. 24, 2016

    Our latest experience with Terminix has been easy. Their tech looked around for bugs and sprayed a couple of places. He pretty much schedules the service on his own and comes by regularly. It's pretty simple and efficient and he takes care of everything whenever he's here.

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    Reviewed Jan. 24, 2016

    I've had Terminix even before I moved to Az. I had it in Ohio and when I moved into my home here in Apache Jct. 18 years ago, I still continue to use them and always will. They have no problems coming back if needed, which only happened once in Ohio, really bad water bugs, and the tech that comes to my home, which I've only had 3 in the 18 years in my home, will work around my schedule if he can, which he usually does, and he has no problems with my dogs and they like him too. I like having both inside and outside completed, and the techs have explained I really don't need to do it that way, but they will spray both for me because that's what I am wanting. That means a lot to me that they will do that service for me to help keep my peace of mind with the darn bugs away. I haven't seen any either.

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2016

    In our experience with Terminix recently, they were quick, efficient, and professional. Scheduling services with them was very smooth. They send the same technician and he's been out to our home a couple of times. He's quite friendly and gets his work done

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 24, 2016

    Terminix comes around every three months and gives me a call a week before they come. The technicians got nice personality. They did a good job the last time and left. I don't see any pests so it's good.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 24, 2016

    Terminix has been excellent. I've been with them for 19 years and the house has been with them for 21 years. They're fair in price. They're good and the servicemen are excellent. Scheduling the service was good and they're always friendly and able to get a time that works well for me. There are termites every time they do an inspection and three times they found damage or termites. They're able to stop it before the termites do more damage and they've had to put down Sentricon.

    The only problem I had with them is getting the wood sticks for termites to attack. The sticks are driven in the ground with a hammer so when the Terminix people come and do their inspection, they can see that there are termites in the wood and they treat it. But every time they come, they never have any wood sticks and it's been two years now so I have complained. The guys who come out complained as well but they can only do as much as the office allows them. It all boils down to the manager of the office. When I get back to the office, I tell them and they say, "Somebody will deliver you a couple of dozen of them." But it never happens. So the technicians can't pull the other sticks out even if they got drive rods in them until I have new sticks to put in. If there are no sticks there, they can't tell if we're getting attacked by termites.

    Later, I'm gonna call the local office and say, "Where are they?" They're worth some money, too. I've even made some of my own. And I'm the person who goes out there and put the sticks in. I also check them in between when they check them. So if I see a problem, I can call them and say, "I've got termites. Well, you insure my house and it has termites and I got the stick to prove it."

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    Staff

    Reviewed Jan. 24, 2016

    I schedule service from Terminix quarterly, and they notify me by phone. They sprayed around the house, and it was great. The sprayer guy is awesome. He's very efficient at what he does, and it kills bugs. All in all, they're good.

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    Staff

    Reviewed Jan. 24, 2016

    Terminix would come here twice a month to do their service. They introduce themselves and they let us know that if they are needed for anything, they’re at our disposal.

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    Customer ServicePriceStaff

    Reviewed Jan. 24, 2016

    Terminix does pest control at my home and at two of my rental properties every three months. Richard has been doing it for years and he's excellent. I know when he's coming, so if we got a problem, I can call him a couple of days ahead of time and he's there. He is very dependable. If he has to come back three different times and takes care of something, he'll do it and they don’t charge any additional fee. I also used him for termite control. But, their price is a little on the higher side compared to others that I've used for termite, but that's a one year deal. Overall, it's very good service and I'm happy with them.

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    Staff

    Reviewed Jan. 24, 2016

    The salesperson that came out was excellent. Terminix comes every other month and did really nice. If I have a problem, I call and they come out even if it's not the regular scheduled time. They couldn't be more professional or nicer. Working with Terminix is easy and they are very professional. I love them.

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    Staff

    Reviewed Jan. 24, 2016

    Terminix is very flexible and kind when scheduling the service. I've never had a problem getting service. Also, the technician, Bryan, is awesome, pleasant, very professional and neat. He takes his shoes and stuff off before he comes in to my house. He listens when I try to explain what's going on. I’ve shown him where the ants were coming from and he'd start tracking their path so he can cut them off at the problem point. He always addresses all of my issues at the time that he comes, doesn't complain and does what needs to be done.

    We've been with Terminix for five years and I've had Bryan ever since. I was given a continuity of care and I like it especially that it’s not a different person every time you open your door. Bryan is very accommodating too and goes out of his way to make sure that I'm taken care of. When he needed to drop something at my house, he brought it the next day. If I'm not home, he'll leave it in a bag on the doorknob.

    I have not seen any pests at all after their service. If it wasn’t taken care of, they're always willing to come back and they let me know that they can come every day if I need them to. I also have their termite contract where they come out once a year and do my inspection. I'm 100% satisfied with them, and I have recommended them to friends. Moreover, I have landscaping and I was very worried that I might have termites. The technician dug around my flowerbed and put filling there to make me happy. He put me out of my misery and my concerns.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 24, 2016

    During their last visit, Terminix checked my termite traps. They usually don't show up on the days that they're supposed to. I end up calling the headquarters to reschedule and find out where they are and wait around all day long. No one comes or calls. But their service technician Tim is very good. I'm very pleased with his work and very satisfied. The pest activity has gotten better since I started service with them.

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    Staff

    Reviewed Jan. 24, 2016

    The representative from Terminix was professional, thoughtful, friendly and thorough. All the guys who had come have always been personable, knowledgeable and did a good job. It's what I would expect a good company to do. Before the termite program, we had no termites. We had a threat from the neighbor that the termites were coming but we still have had no termites. The little bugs that we've had treated last summer haven't come back, so it's good.

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    Staff

    Reviewed Jan. 23, 2016

    Our overall Terminix experience was fine. They've done a great job and I would recommend them to a friend.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2016

    Scheduling a service with Terminix was actually easy, as their sales rep was the one that set up the appointment on the phone, and I just confirmed the time. The tech that came over was really professional. He did a good job of explaining what he saw, why he wanted to put things in certain spots, and what he expected would happen. Since the service, the pest activity has gone down. Terminix does a really good job. We're going to stick with them for now and the foreseeable future.

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    Reviewed Jan. 23, 2016

    I had a routine visit from Terminix and the tech was professional and quick. I had a very good experience and I haven't seen any pest activity since.

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    Price

    Reviewed Jan. 23, 2016

    On 1/4/16 Terminix estimator (Louis) came to my house to inspect a minor termite damage to the wood floor of the second floor of my townhouse ("TV Room"). Louis marked an area of 600 square feet to be treated: Two (10'x10') walls in the garage. Ceiling (10'x10') in the garage. Two (10'x10') walls in the TV Room. Wood floor (10'x10') in the TV Room. Louis quoted the cost for the treatment of 600 square feet of my townhouse to be $900. A few days later, Mike the Terminix technician came and told me that a spot treatment of 2'x2' is sufficient and that Louis overestimated the job. As the area that was treated professionally by Mike the Terminix technician is vastly smaller than the area estimated by Louis the estimator, I asked Terminix to reduce the cost for the job from the previous quote of $900. Terminix refused!

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    Reviewed Jan. 23, 2016

    The service that I have appears to be working fairly well. I have noticed some bugs (although dead) downstairs. I am not sure why they are there if you create a barrier on the outside all of the time. I may have to have the tech come in in the future.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2016

    I scheduled the service online, but their system was a little messed up and didn’t work with what they had available. Someone called me back immediately and rescheduled. The person from Terminix that came out for the pest control was very knowledgeable, personable and professional. She also explained what she was doing and why she's doing it. The pest has diminished a bit since the service.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2016

    Our experience with Terminix went smoothly. They're dependable. We have a routine schedule with them. They call and let us know when they'd send somebody here and I get the dog tied up. They do what they're supposed to do, and do a good job.

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    Staff

    Reviewed Jan. 23, 2016

    The best exterminating company around. They were there when I had a problem and stay with me to this day.

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    Staff

    Reviewed Jan. 23, 2016

    Terminix has the nicest employees and consistently do a great job both inside and outside my home.

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    Staff

    Reviewed Jan. 23, 2016

    Terminix was wonderful, very professional, friendly and polite. The service is done routinely every three months. I have no problems with pests since I have their service. Everything's going fine and I'm satisfied.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 23, 2016

    Someone had called, but I couldn't understand them. All I heard was Terminix, and then they hung up. So I had to call to find out when Terminix was coming. I finally got a hold of them and they made an appointment with me to come out. The technician came, and I didn't know what he was looking for but he said all was okay. I knew I didn't have termites. Also one time, they didn't even make an appointment. I was going out of the garage when the man showed up, and I didn't even know they were supposed to come. So I hope the next time they come, they'd call beforehand and don't get somebody on the telephone who talks then hangs up.

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    Staff

    Reviewed Jan. 23, 2016

    We have routine service with Terminix and we received a notification before the technician came out. He wanted to know exactly what we noticed and if we wanted him to do anything special. He’s been out here before and he’s very skilled, knowledgeable and helpful. It was a fantastic experience and I have recommended them to friends and people.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2016

    The Terminix technician is a great great guy and usually calls me before he comes. He once asked me if there's anything extra that we need. He always does the basic service and he tells me that I can call him whenever if he needs to come out more. It's a great service. Our pests were handled the first time he came.

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    Customer ServiceStaff

    Reviewed Jan. 23, 2016

    We have once a month routine inspection with Terminix and everything has always been great. We get done what we need to get done. Their technician, Shane, is awesome and we think highly of him. If we have a problem, we let them know and they take care of it. They're very good, thorough and helpful when needed if any issues come up. I highly recommend them.

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    Staff

    Reviewed Jan. 23, 2016

    I’d recommend Terminix and since the last time they've been out, I've no pests. The technician was very good and he's been doing it for quite a while so he does a good job. He comes to our home every three to six months and my recent experiences with Terminix have been all right.

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    Staff

    Reviewed Jan. 23, 2016

    I have a very good experience with Terminix. The guy that comes is very nice, friendly and professional.

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    Staff

    Reviewed Jan. 23, 2016

    My most recent experience with Terminix was excellent. The guy came and I explained that we weren't going to use the service anymore and he explained what may happen if we didn't continue. I told him we still haven't had any problems. He's a real nice young man. Since the service, we've seen one spider and that's it.

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    Staff

    Reviewed Jan. 23, 2016

    My most recent experience with Terminix was two months ago. The technician is very nice. I stayed with Terminix because of him as he takes care of everything so I don't have to worry. I'm very satisfied with them.

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    Staff

    Reviewed Jan. 22, 2016

    Terminix is good at scheduling my service. On our recent experience, one of their men came down and looked at the house for regular inspection, and everything was good. We talked about the problems I had here and he was very professional. Pest in my house has been controlled since I had them. The company is pretty good.

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    Reviewed Jan. 22, 2016

    We scheduled a service with Terminix and they were there when they were supposed to be. They only came out for an initial treatment, because I saw a couple of bugs that I didn’t like. After they were there, I saw more bugs than when they first showed up. I asked the technician if I was going to start seeing no bugs and he said, initially, I should see a few more and then I should see none.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2016

    Excellent experience! We have routine visits from Terminix, but we also call them if we notice a problem. We’re very happy with the service we get from Richard. He sprays outside, and everything is good. He has been exemplary in identifying anything that's unusual, and we definitely appreciate that. My only complaint is that I usually get a phone call or an auto-message the day before our service and I would like to have a few more days in advance if we could.

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    Staff

    Reviewed Jan. 22, 2016

    I've been pleased with Terminix. They have more than met my expectations and Jam, the service provider has been a true professional over the last five years. Recently, he came out and did a complete job. Usually, it's external. The service is done routinely and whenever I scheduled, he's here ten or fifteen minutes of the stated time.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 22, 2016

    In a nutshell, our experience with Terminix has been convenient, pleasant and effective. I usually get an email telling me when my next service will be. The technician's really nice, quick, and comes as close to on-time as he can. There has been one time he was late, but that might have been because the call he was at before us had an issue. But he calls and tells if he's going to be late. The pest situation has gotten a lot better though I still see one every once in a while.

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    Staff

    Reviewed Jan. 22, 2016

    I had a serviceman from Terminix come out for the annual inspection. He was very pleasant and did a thorough job. He did his business and explained answers to my questions. We also looked at different possible issues with termites and there wasn’t any termite activity in my place.

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    Staff

    Reviewed Jan. 22, 2016

    Our experience with Terminix was excellent. They come to us regularly and do a good job. I'm happy with them.

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    Customer Service

    Reviewed Jan. 22, 2016

    Terminix comes over on a routine basis. I get an email telling me when they're coming out, I verify it, and let it go like that. They come, do their work, and go. The technician that comes is polite. Then there's an email of the receipt, and the next schedule. We haven't had any pests since getting service from Terminix.

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    Reviewed Jan. 22, 2016

    Terminix came out this year for a routine visit and everything was fine. Sometimes I schedule them but sometimes they just come. They let me know they're at my home and what they're going to do and when they get through, they give me a paper. Things were good since I started using Terminix.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 22, 2016

    We have a regular guy from Terminix that comes here named Sean and he does a good job for us. He calls before coming in. We've been using Terminix for well over six years and wouldn't change service provider. They are prompt, effective and have courteous service.

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    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2016

    All my experiences with Terminix have been really good. Whenever there's a problem they're very prompt and they come right out. The gentleman that comes out was very friendly, easy to talk to and understands our concerns. The last time I had a problem were with bees and he very well understood. I have an elderly lady up here and also have a very young child here. So, I've got a variety of ages I'm trying to keep a balance between the bugs, the bees and whatever else that comes along. I would definitely recommend Terminix to anybody. It's worth it.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2016

    Technicians from Terminix were out here a couple of weeks ago. I did the preparations for them to be able to do their inspections and the tub traps. Gus, the serviceman, has been coming out here for a number of years. He knew the routine and is very professional and thorough. He checked the outside and inside. I appreciate the fact that they sent a postcard out reminding me of the date and time that they'll be here. If it's not convenient, I can call in and change it. I really appreciate that. Since the service, I don't see any termites.

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    Customer Service

    Reviewed Jan. 22, 2016

    Inspection done 1/13/2016, with termite evidence found in garage. Rep. JEFF ** did inspection & showed me the evidence. I'm charged $29/month for coverage. I've received NO CALL BACK FROM MR. **, after I indicated to him my belief I am covered. I should not have to pay. I WANT SITUATION REMEDIED IMMEDIATELY. Mr. ** failure to call me back is very UNprofessional.

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    Customer Service

    Reviewed Jan. 22, 2016

    Terminix comes out every quarter and they have done a great job for us. The technician always calls me before he comes out to make sure I was going to be there. We have had very little insects. We have the little boxes that catch the pests that make into the house.

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    Punctuality & Speed

    Reviewed Jan. 22, 2016

    I'm happy with the Terminix service. The time scheduling is good, and they come at the given time. We can also re-adjust the time if we want. They are already familiar with my house surroundings, and they know the places where we need to spray. They don't spray on the edibles, and are doing things properly.

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    Punctuality & SpeedStaff

    Reviewed Jan. 22, 2016

    Our service tech, Bob **, is always on his schedule time of arrival. If he is running late due to another job running over, he calls us to let us know of the delay. He is thorough and does a very good job in keeping the bugs at bay around and inside our house. We are very much pleased with his service.

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    Staff

    Reviewed Jan. 22, 2016

    Living in Florida, I can't get rid of the pests. Terminix comes out and sprays quarterly and it keeps the insects out pretty much. It was very professional and straightforward. I spoke with the technician and he explained some of the stuff he was doing. He was very personable, pleasant and businesslike. I would definitely recommend them to a friend and matter of fact, I have.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2016

    Terminix automatically calls and tells us when they are coming and I don't have an issue with that. We've had the same technician for quite a while. David always stops and talks and makes sure he has addressed all of our concerns. He does a really, really good job. We noticed more dead bugs now and don't really notice these bugs as much when they're alive. Last year, we used the mosquito service and it was good. I would recommend it for other people to try.

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    Reviewed Jan. 21, 2016

    Everything is working good with Terminix. The technician has been excellent, and the pest activity in my home has been well taken care of.

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    Reviewed Jan. 21, 2016

    Terminix comes periodically to my house. I have a new man that sprays the outside of my house and he did not take up the sticky traps that had bugs in them. The man who was here before always did that and left clean sticky traps. I'm going to try to catch him the next time he comes to leave me some sticky traps and also take up the ones that are filled with bugs. I have never been bothered with pest ever since we started service with them. I have had nothing but good experience with Terminix.

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    Staff

    Reviewed Jan. 21, 2016

    We've had the same technician for 18 years. We enjoy Roger. He's always been very pleasant, wonderful, and takes good care of us. Our service is for maintenance, and everything is good.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2016

    Outstanding service! Our representative John ** was on time and very efficient. He talked to us after his work was done and explained what he did and answered our questions. He was professional and knowledgeable.

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    Punctuality & SpeedStaff

    Reviewed Jan. 21, 2016

    We initially called on Terminix for a pest issue and they came here recently for a routine visit. They're very accommodating in scheduling visits. The lady who comes out to my home and has done each visit was very nice, prompt and polite. We were very well taken care of, and we no longer have pests.

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    Staff

    Reviewed Jan. 21, 2016

    Terminix is very professional and I like the agent that comes out. He is really good.

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    Staff

    Reviewed Jan. 21, 2016

    We have quarterly service with Terminix and they've been satisfying. We've been with them for quite a few years and the gentleman from there has been very responsive whenever we've had any questions or concerns. We have the same one regularly so we communicate well, and although once in a while something comes up, the pest activity in our home has been very well under control.

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    Staff

    Reviewed Jan. 21, 2016

    I like the service from Terminix. The technician comes to the door, tells me he is here and what he's going to be doing and asks if we'd seen anything and usually there's none. He'll do his stuff and leave the invoice on my door when he is done. He's great, nice and very friendly. It's been better since we redid our entire house and got all new siding and sealed up doorways. We got rid of all the trees around our house so that has helped. But this last time, I hadn't seen anything in between services and usually, I would see one or two towards the end of the service and right before he'd come out again. I don't know if it's the chemicals or it's just what we did.

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    Staff

    Reviewed Jan. 21, 2016

    So far, Terminix has been absolutely excellent. Jerome, my Terminix gentleman, is wonderful. They just started and they're great. I'm very, very happy. I really hope it stays that way and if they keep that going all year, I'll be over the moon and I'll renew next year.

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    Staff

    Reviewed Jan. 21, 2016

    Great service, always very nice service men. I'm a housewife. Always here when they do the interior. They are always very polite.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2016

    The service is good. I am able to pick the times or dates that work for me when scheduling the service. Their representative, Brian, is a good guy. The only problem I've had is with those tiny ants. I call them piss ants. I haven't had any problem with the ants in a while now. Maybe he got rid of them.

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    Staff

    Reviewed Jan. 21, 2016

    Our most recent experience with Terminix was professional and satisfactory. The technician was excellent and we will continue using Terminix in the future.

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    Staff

    Reviewed Jan. 21, 2016

    It was a regularly scheduled visit with Terminix and the guy performed whatever he needed to do and we've been very pleased. He said, "Have you had any problems?" I said, "No," and he said, "Okay. I'll finish up. See you next time." They're always professional and courteous and it's been great. No pest activity at all. They've done a good job.

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    Reviewed Jan. 21, 2016

    I'm happy with Terminix. They've been very good and my house has been very clean of bugs since my last service.

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    Reviewed Jan. 21, 2016

    I've been with Terminix a long time and and have no problems at all. I'm very happy with the service.

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    Staff

    Reviewed Jan. 21, 2016

    We're doin' great with Terminix and our experience with them has been good. The technician who came out was great and we like her a whole lot. She's really nice, efficient, and does what she needs to do. Since we've begun with the services, we don't have an ant problem anymore, but we'll see when summer comes.

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    Staff

    Reviewed Jan. 21, 2016

    The technician that came for the annual inspection went through the house and was very pleasant. He then went around outside and gave us a clean bill of health.

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    Terminix Company Information

    Social media:
    Company Name:
    Terminix
    Year Founded:
    1927
    Address:
    150 Peabody Place
    City:
    Memphis
    State/Province:
    TN
    Postal Code:
    38103
    Country:
    United States
    Website:
    www.terminix.com

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