Terminix Reviews

I've been using Terminix for around five years now, and overall, I've had a very good experience with them. They visit quarterly, and I appreciate how they handle things, like removing spider webs around windows and doors. That attention to detail is important to me.

I have been using Terminix for years, and I'm very satisfied with their service. They come every three months, and the technician I have is great. The pest control service they provide is excellent, keeping everything in my home well-maintained and pest-free. I would definitely recommend Terminix to family and friends due to their consistent and reliable service that's kept everything "fine and dandy."

Multiple no shows, multiple last minute appointment schedule changes, no ability to schedule out more than a few days, the customer service is not efficient and most of the time can’t/won’t answer my questions, the service window of 2 hours is to broad, no way to leave a message with Terminix after hours, services provided at were not clear at purchase time, over promised the results, I have asked multiple times for a phone call from the local office manager and have never received one, I asked for a 2 month refund but got 1/8th of that, the cockroaches are still around, when I originally signed the contract I was led to believe in writing and verbally that it would be a monthly service but after signing is the first I hear that it is a quarterly service and there is probably more… BUT my interactions with the local service providers have been positive, I just think most of the problems stem from the company and their systems.

My experience with Terminix has been generally positive, although I haven't interacted much with the team directly since they just do their regular work unless I called them about something. I've found their service to be reliable. They handle not just termites but also general pest control. I've contact them regarding centipede issues, and whenever I've managed to interact with their technician, he has been very pleasant.

I have been a Terminix customer for a long time, receiving pest control services four times a year. The service focuses on the outside of my home, which adequately keeps pests away. Although I am unsure about the specific plan I'm on, I've never needed any special visits from them. The technician varies with each visit, but I've consistently been satisfied with the service overall. I would rate my experience with Terminix as 5 stars for customer service and quality, though I rate the price as 4 stars because I would always prefer something cheaper. Overall, I am very pleased with the service.

I've been with Terminix for probably 40 years now. The last time they came out was a few weeks ago. They knocked down spider webs from corners and did some spraying. The technician has been the same person for at least the last 10 years, although it has changed over four decades.

It's the second month that Terminix comes in and inspects the outside of the house and gets down the spider webs, and I'm very pleased with the young man, Brian, who comes to do that. He's very personable. Sometimes I have a trust issue because each year someone different comes to do the annual inspection of the termite traps that are outside and have to go up in the loft. I have trust issues because I've had so many different people that come each year. I understand that employees change but sometimes, I'm not sure if I believe what they are telling me.

If I could give a lesser review I would. Twice now I had appointments for their "free" home inspection given to existing customers. Since I paid over $4,500 for termite and rodent exclusion work, I most definitely wanted the free inspection. For both inspections, they no showed me. They then tried to tell me I didn't have an appointment. When I showed them the text confirmation of my appointment they said I didn't confirm it. When I showed them a better picture showing my confirmation they said they called me 15min prior and I didn't answer. While nobody told me I was supposed to pick up the phone from an unrecognized #, I went ahead and checked my call log. No call from them. They are dishonest and unreliable. I will never use them again.

Updated on 01/22/2025: Jan 21, 2025. "Hello Chris, we sincerely apologize for your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you to help assist with your resolution." Jan 22, 2025. The problem is with the local office. Instead saying we and a mistake let us take care of it for you they tell me they are violating the Fair Debt Collection Practices Act (FDCPA) by misrepresenting themself. I assume a nation wide company does not have its lawyers telling employees to text client as a 3rd party debt collector that does not exists. More likely this is a 3rd party company parent sister or affiliate contacting me because they got my information for your company. Considering it is do to an internal error and no contact from was ever made with me about it, that violates the Consumer Protection Act.

I don't know if I'm real happy with Terminix. When the tech sprays, he's not getting behind the furniture. I make sure I pull everything out and I don't think he's going behind them. I'm not in the house when he's spraying so I don't know. I'm to allowed to be in the house, which doesn't make sense, because if you're able to walk around and spray without a mask, why can't watch what you're spraying? I have cameras outside and when he did the outside, he went through and he got all the things. But I have a pool house in the back and I thought he didn't spray around there.

We've had a few small things, but they are taken care of very quickly. Excellent experience. There are three different techs, but I'm familiar with all of them.

I hired Terminix to remove a nocturnal animal from my attic. I told them upfront that they could not access the area where the animal was because it was behind a wall in a finished attic space and I was not willing to cut a hole in the wall until we’d tried other methods. They quoted me to install a one-way exit door over the very large exterior roof entry hole, to place a pheromone ball into the opening, to place flashing, to set a trap for 5-8 days, and to repair the hole once the animal was excluded. They completed none of these items. They set a trap for only 2 nights, then never returned. They did not install any of the things they quoted for the roof area, but instead sprayed a can of foam around my doorframe and an exterior water faucet the first day they brought the trap.

I usually get the same technician. I get a detailed report. I get irritated when Terminix raises their prices but that's just part of it. I usually call and complain about it, and we come in to a halfway point. So, they will negotiate. But it's like any other business. They will raise rates every year.

Terminix has always worked for me. It's a little expensive, but it's worth it. When they come out, they knock on the door. If I'm home, I say hi to them. They spray and change out traps if they need to and knock on the door and say they're leaving. I get an email with the results. It's all straightforward. Once I tore apart a deck that was attached to the house and it had a bunch of bugs in it, so I had a guy come out. It took three tries, but he came out, looked at it and took care of it.

I like Terminix's professionalism. When they give you their promise, they follow through on that. I've never had any problems with them as far as missing their appointment, rescheduling an appointment, or being late. Also, they always answer my questions. I like the way they handle themselves. Our tech is a very well-rounded young man, very enthusiastic about his work, always willing to answer questions, and always gave advice on what needs to be done. He sees the problems, and he will tell me what they are. He gives solutions to them. If he doesn’t know the answer, he's always willing to talk to one of his supervisors or try to find the answers out for us. Goes above and beyond always. I had a couple of problems with seeing a couple of small roaches inside, and I called. It was no problem with asking someone to come out. They were there on time, did their job. Always left me reassured that if I had any more problems, to not hesitate to call.

I have quarterly pest control service with Terminix, and that's with a tech named David. I really like David. He's been our tech for several years now. He always lets me know when he's coming, and if there's anything special I want him to do, he says to let him know. He comes and does general pest control, spiders, and bugs around the house. Now and then, I will tell him we have spiders in the garage. So, he'll say, “Leave the garage up, and I'll spray it.” If there's any evidence of any kind of bugs or roaches getting in the house, I'll let him know and he'll do something. He'll add something to his service to take care of it. That's not every time though. Most of the time, he just comes in and sprays around the perimeters of our house and removes cobwebs from the eaves and anything he can reach. So, he's usually here for about 25 minutes. I'm always satisfied with David.

My most recent experience with Terminix was good. I am on an automatic quarterly schedule. The technician they send is good. It's always the same person.

I had my house tented by Terminix and everything went fine. We have a technician who comes out every month and always tells me when he's on his way. So, everything's fine with him. He's very friendly and easy to talk to. Terminix gave us an estimate and they said they would check the house, repair the termite damage, and then inspect the roof. I've had a really hard time. They didn't do any damage during the tenting, but they claimed that there was pre-existing damage on the roof. There were broken tiles and pipes. It's a 40-year-old house, and in the meantime, I've had three estimates from roofers and the problem is that there's no sheathing under the tile. So if there will be heavy rain or anything, it would dig right into the house.

I called Terminix because I was dealing with a mice problem, which they effectively solved. They also took care of a termite issue for me. I've been with Terminix for about a year, and I haven't faced any problems since they provided their services. It has generally been the same person coming out for treatments, and I appreciate the consistent service I receive. The reps have been very helpful. On a scale of 1 to 5, I would give them a 5 for their overall service, customer service, and pricing, as it seems reasonable for the quality of service I receive.

I have been a loyal customer of Terminix primarily because of the exceptional service provided by our technician, Casey. It's like having a family member take care of our home. We've had the same technician since we started with Terminix, which has been wonderful. Casey usually contacts me to schedule visits, and the level of pest activity in our house has significantly decreased since using their service. We've had no issues, and if any concerns arise, Casey promptly addresses them. I often recommend Terminix to my neighbors, highlighting the trustworthiness, dependability, and excellent follow-up provided by our technician. Overall, my experience with Terminix has been outstanding, and I am more than satisfied with their services.

I've been using Terminix for several years now, and I've had a consistently positive experience, particularly with their technician, Oscar. Oscar is wonderful; he always calls ahead to let me know when he's coming. I appreciate his diligence and professionalism. For instance, we had an issue with hornets making a nest in one of our outdoor lights, and Oscar managed to handle it efficiently from about 10 feet away.

I am very pleased with Terminix and would definitely hire them again. My satisfaction largely depends on the technician, and I'm fortunate to have an excellent one. If you get a good technician, you receive excellent service. My current technician, Henry, is outstanding, and I would rate him a 5. However, previous technicians weren't as great, more like 3s. Overall, I'd say my experience averages to about a 4, but Henry’s work elevates it to a 5.

My experience with Terminix has been positive, and I'm satisfied with their services. Although I'm usually not home during their visits, the overall process has been smooth. They notify me via text when they arrive, which works well for my schedule. Since their service, everything has been good in the front yard. Overall, I like Terminix, and I've decided to continue using them.

I have been using Terminix services because when I was spraying for ants myself, it wasn't very effective. With Terminix, having a professional service come in on a monthly basis or as needed has proven to be much better. To schedule a service, I usually call or text the serviceman, Allen, who always tries to fit me into the schedule the following week, which is great.

ABSOLUTELY THE WORST!! We contracted Terminix to tent our business building for termites, as they had done so back in the 90's. Their rep L. ** was extremely unfriendly, unprofessional & unorganized! Not once, but TWICE we packed everything up & shut our business down for them to come & tent & neither time was it done! Excused the first time, as he was trying to squeeze us in & it was a tentative appointment, but we rescheduled for almost 2 months later. L. ** came out the day before with the bags & to do a walk through.

My experience with Terminix can be quite a mixed bag. I've had a long history with them, starting with their termite policy back in the early 90s and then adding rodent control about five or six years ago. While the service from personnel like Josh, who handles the rodent issues, has always been exceptional and I really appreciate his professionalism, my issues have been with their corporate financial management.

We hired Terminix to get rid of a raccoon and to patch roof, take out old installation and replace it with new R49. They did NOT get rid of the raccoon and charge us over $2,000 anyway. Under their contract they were supposed to turn off our heat while spraying the new installation which they didn’t do and everyone in my house got sick. They said a manager would contact me and never received any phone calls. I highly recommend not using Terminix unless you want to get ripped off!

I've been a Terminix customer for many years, especially since they took over my Sears bond about 25 years ago. I have both the pest control and termite services. Most recently, I had a pest control service where they addressed an ant issue I had encountered during siding removal. Previously, I also dealt with a rodent issue in my attic, and they managed to resolve that effectively, allowing me to discontinue the rodent exclusion service while continuing regular pest control.

I have been using Terminix for several years, and overall, my experience with them has been excellent. One memorable occasion was when I had a problem with bees and wasps. The technician they sent out was very sensitive to my needs and efficiently took care of the issue.

I have used Terminix for my pest control needs, and overall, the experience has been positive. I have a recurring service with them that is scheduled every three months, and it automatically renews. While I'm usually not at home when they arrive, Terminix is diligent in notifying me through emails and text messages.

I recently had a good experience with Terminix. We have been using their services for a while, and I’m pleased with both the service and the personnel who come to our home. The last time they visited, they checked the exterior of the house. They typically notify us well in advance of their visits, which is appreciated. Terminix has helped diminish pest problems we've had in the past. The price might seem expensive, but the service is worth it. I’d recommend Terminix to anyone looking for reliable pest control. Last time, when we had an unexpected bee infestation, they came immediately and took care of it. Their prompt and efficient service makes them a trustworthy choice.

I've been using Terminix for years as my pest control company, and they've always been efficient. Scheduling services has never been difficult and the technicians are pleasant. Since using their service, I haven't had any pest problems. I can recommend Terminix to others. Their customer service is good, and I've never had any issues with it. The quality of the service is good, though I haven't compared it to other companies. Overall, I'm satisfied with Terminix and find their pricing to be acceptable.

I've been using Terminix for about 3 or 4 years, and they do a good job. They typically schedule the service by calling a few days in advance to confirm a convenient time. They are very prompt, offering a two-hour window for arrival and usually showing up closer to the first hour—unlike some other service providers.

I have been using Terminix for almost two years now and recently had them spray the perimeter of my house. The technician was professional and efficient, completing the job in less than half an hour, and he told me when he was done. I've interacted with this particular technician before, and he was responsive to my concerns, especially since it was raining that day. He assured me that the spray would last, and if not, they would come back for another application.

My experience with Terminix has been generally positive, thanks in large part to the wonderful technician they provide us. He consistently does a super, thorough job, which leaves us very satisfied with the service. We've been with Terminix for about 18 to 20 years now, a testament to our satisfaction. However, it hasn't always been perfect; previous technicians weren't as diligent. But in recent years, I would rate the experience as a 5 due to our current technician's superb service. Despite some ups and downs, my satisfaction with the current service is high. Regarding pricing, it's reasonable, but there's room for improvement.

I've been a customer of Terminix since I bought my home because it had termite issues from the start. I've consistently used their services, so I can't really compare a before and after scenario with pest activity. Each time I notice any signs of pests, I call them, and they promptly take care of it. The technicians are generally polite and considerate, wearing booties to keep the house clean.

I've been a loyal customer of Terminix because they consistently follow up on time. They provide quarterly services, and I appreciate that they notify me before they visit. Scheduling is convenient as they reach out to me, and we have a point of contact who handles everything seamlessly. The technicians are prompt, communicative, and address all my concerns, even if I ask them to pay extra attention to specific areas of the house. Since we've been using Terminix even before we moved in, I haven't noticed a significant difference in pest activity, but I trust their ongoing treatment maintains our home's condition. Their customer service is excellent, and the pricing seems fair, especially with our contract that offered some savings. I've used their online service once to download reports, and it was fairly easy to navigate.

I recently had a fantastic experience with Terminix. My crawl space was a disaster, filled with mold and debris left by animals. I had initially contacted them in August, and within 24 hours of inspection, a team was out to address the issue. The team remarkably cleaned up all the mold, installed a dehumidifier, and even repaired a broken window to prevent future animal intrusion. The before-and-after difference is astonishing — it’s like a new space!

Terminix inspector came to our house and said we needed rodent abatement. He went in attic and then showed me pictures on his phone of rodent feces and damage to AC ducts done by rodents. He said we needed to have the dormers on our roof sealed because they were an entry point for rodents. We agreed to have the work done because we had had good luck with Terminix's insect control in the past. We then had two other companies check our attic and found no evidence of rodent feces or damage to AC ducts. It became obvious that the Terminix employee had shown us pictures on his phone of somebody else's house in order to secure our business.

HOA ordered termite inspection at my unit. I took day off and waited from 8:30 to 1:30. No call. No show. I would not recommend this company to anyone. It is very disrespectful to have people wait when you have no intention to show up.

The young man who changed the tiles noticed the wooden floor might have had termites. Terminix came out, checked it and sprayed. We haven't had any problems since then. But because we rent the property out every year, we keep the service. They are always friendly. I have not had the renters say anything about them not being friendly or timely. They usually give you a two-hour window. So, if they're at work, I go. But if they're there, they let Terminix in.

The Terminix tech went around and checked all the feeders, and none of them were active. He verified all of them. They were still good and it didn't take him long to do it. The experience was good.

Good company. I was offered a service that was a little too expensive for me, but I was able to cancel it. The exterminator came to the house on time. I was able to schedule appointment online easily and with accuracy. The services they offer are worthwhile.

We've had Terminix for years and they've always been good. Our most recent experience was very pleasant and the scheduling process was very well done.

We had a pest control treatment through Terminix a week and a half ago. They did the regular quarterly spray. They do the outside. I haven't asked them to do the inside. The inside is good but they say, "If want to, just tell us. We'll spray the inside, too." Occasionally, we'll see some pests. Critters are always getting in, but not to any extreme. Terminix is good on pest control. I enjoy it. They come out. They spray. They tell me where they sprayed and what they did. They always remind me to not let the dogs out for about 30 minutes after they spray. We have a small dog. So, I appreciate that reminder. I've enjoyed their servicing my house. I don't have to buy bug spray and I don't have to do it myself. It's done by somebody who knows what they're doing. I'm happy with them.

Terminix responded to our needs. We have had one fellow since we started and then he left. So, we just had this other fellow once. Overall, the technicians do a good job. It's just sometimes they're a little sparse on communication. They let us know they were here and then the only reason we know they were gone was because their truck was gone. Things have been great since they've been doing the service. There are no ants and funky worms. The real cockroach didn't bother me. I'm happy there are no ants.

The service with Terminix is set up with a quarterly inspection and so far, we’re happy with them. The service is always consistent and the techs are very courteous. They check the exterior of the house, clean up the cobwebs and spray. We've had the same technician for at least 11 years. He’s very thorough and friendly. He will usually call us prior to an inspection and if we’re not at home at that time, he will send me a text message and tell me they’re finished. We don't have mosquito service but he notifies us that they have services available.

I have been a Terminix customer for 25 years. They come out three times a year and I usually get the same technician. He is very professional, friendly, and courteous. His name is Ken and I’m very happy with him. I almost feel like he's our personal person doing it, which I appreciate. Since I've been having the treatment, the pest activity at my home has been acceptable.

We recently did pest control with Jonathan. He has been in our house for years and he's awesome. We love him. We tell him where we notice bugs and he pays attention to that. He's very responsive. He's not all about, "I can't do this. I can't do that." It's, "How can I help you?" However, communication with Terminix sometimes is good but sometimes is not. It depends on the day and on the person so I tend to go with the local office. I call them and I'm not supposed to but I do because I can get quicker service and resolution. If I do it the other way, there's time difference and it's not good. Terminix is too big and the call center is outsourced. You don't know who you're getting. It's a 800-number where somebody picks up the call and it could be anybody.

I just had the house fumigated. The representative was friendly. He scheduled everything, told me everything that was supposed to go on, and worked out good. I haven't noticed any pests.

I'm very happy with Terminix. They always do a good job. They come out whenever I need them. The main technician is Caleb, and he sprays for mosquitoes. He does a great job. James would come over to fill in for Caleb when I have indoor things to do. They are both great guys.

Terminix always gives me good service and pricing. They come four times a year or if I need it more. They don't charge me for it. They're good. The last guy would come to the door, ask me questions, "What do you want done?" We would always tell him what we wanted to have done. He would do a good job of it. I would get a picture of what he did for the house. One time we had ants getting in the house. We called Ken, he came out, put a lot of stuff around the house, and did a good job there. We didn't have any problems with ants after he came out. My only problem is I have to call once a year because the way that my schedule goes is he would come in February to do it, but we get three inches of snow out there. So, it was wasteful. I could call and cancel one appointment a year. That is what I usually do.

Randall came out last week and he was very polite. I usually have a few other people, but Randall always comes most of the time. You can always tell his atmosphere is friendly and positive. He'll make suggestions about things that I should have took. Some of the suggestions he said was, "The weather's changing. You might wanna think about mice traps." I wasn't having any mice last week. But now, all of a sudden, they all flying through the house. So I'm gonna have to learn how to take suggestions from them. They expect you to call a week or so in advance because your environment is having a problem. But otherwise, he was very nice. He'll let me know everything that he's gonna do. I'm still having a bee issue in my front bush and after he came last week, he said, "I'm just gonna drive through. I'm not gonna knock on your door. I'm just gonna check and see what's going on."

The guy that does our service is wonderful. I love him. He calls me when he's gonna come. He's very friendly and thorough.

Nightmare. Hired company a year ago and they placed bait stations in ground and rat traps in attic and were Supposed to come check 2 weeks after that. Here I sit on hold with the office almost 2 months later and still no follow up. Ridiculous. Look, I get it, they are salespeople out for a bonus, but this is a big company- keep your word like you kept my Money!

The techs are great. They're very helpful, knowledgeable, and efficient. They arrive on time, and if they come late, they're very timely about calling if they'll reschedule. They do a very good job and pest activities have decreased about 95%.

Terminix is very effective. I like the user-friendliness of the website as well. The person who came out was super professional, very polite, effective and did a wonderful job. I was seeing the problem mainly in the kitchen, and as of now, the service seems to be working because I've only seen two roaches after he had fumigated. He also left me with some little sticky thing. He said, "For the next time that I come, I wanna see how many are caught in those sticky things." In that way, he could, more or less, understand if he needs more or less. He told me to call in if I see the roaches starting to come out again. But if I don't see a problem, then we just simply leave it for the quarterly service. He also told me that I could call and block him in for Saturdays.

Terminix has been doing the job for 5 years now. They take care of my bugs. The technician who came for a routine call was on time and very courteous. He explained the work before and after so there were no issues.

I heard of Terminix's name a long time ago. They come out and do a routine pest control. One service, they do every three weeks. That mosquito one wasn't effective. I assumed the mosquitoes were at least reduced by it, but it still was bad. We canceled that. Another service, Terminix does every three months. The termite and the general pest seems to be okay. We still have an issue with termites on the property, but we have five acres. So, that's not necessary.

I'm in Florida and there are termites everywhere. Terminix is a big company so I went with them. They gave me a decent deal at the time because I'm money-savvy. But the reps were trying to upgrade me and upsell me to this and that. I asked if I could just renew and once we got that down, it was fine. I renewed my yearly subscription with them and the techs came and said I had no termites. I paid my bill and they left. They are very nice. I call Terminix to schedule for extermination and it’s fairly easy to get in touch with them. The customer service does a good job and does what they say they're gonna do.

Terminix just came out yesterday and did the quarterly pest control. They let me know when my quarterly comes up. I've been with them for 10 years now and I'm happy with them. The techs have been efficient, very communicative and friendly, as well.

It's been satisfactory with Terminix. Of the years we've used them, we've had three technicians, and we've gotten along well with them.

We've had Terminix for years and the termite service has been great. The techs are lovely people and everything's great. At one time, we had the regular extermination service, which we canceled because we were unhappy with the service. They were not responsive. We called them for our needs and it took weeks and weeks for them to respond. They don't answer the phones. They were hard to reach and it was hard to communicate.

I liked everything the gentleman told me. He was upfront. I have a much better contract with Terminix than I did with the Orkin who left me high and dry, and cost me $3,600 to repair my front porch from termite and ant activity. The Terminix technicians were upfront and explained everything clearly. I totally understood what they were talking about. I feel much better now, even though after the fact that it cost me all that money. That if I'd have had Terminix, it would have been covered.

My Terminix technician is the best because he listens. He would try to upsell. But if I said no, he would not press. He's always on time, polite and respectable. He gives me an update. The techs have a very high turnover. Mine is so far the longest one here. Anytime he treated anything, if that was what they needed to do, that is what they did. He would tell us what was done, what he treated it with, and what he found. He would take pictures of it too. They provide those pictures. The pest activity on the beetle bugs has reduced, but not the fire ants. But they're seasonal. I probably have to get the tech out here for that.

We have a termite service with Terminix. They check everything everywhere, around the house, and outside and inside. Every time they come, it’s good. The people who are coming are different every time, but everybody's nice and kind with me and my family.

I’ve had a very bad problem with critters in my attic. We have a pretty large home with a very steep roof. Randy and his crew were determined to get this taken care of and they did and they did a great job. Very professional. Randy himself takes a great amount of pride in his work and Terminix in my opinion is very fortunate to have him, couldn’t ask for more.

Had Larry to my home today and he was AMAZING. I am a contract customer and he came out to re-bait my garage. He is so professional and so understanding with my foster dog. Just a great experience all around. Thank you for the great service!!

I had a food business and there were mice around and different things that I had to control all the time. It was my experience with Terminix prior to 25 years ago. Now, I'm on a regular quarterly. I would forget that it was due. It's nice that they automatically do it. The tech would contact me a couple of days before when she would be here. She would text me that she would arrive at between such a time on the day that she would come. She is a very friendly girl. As soon as she is finished, she would send me what she did and what she saw. If she saw anything else, she would let me know. She kept me well-informed.

The Terminix tech who comes has been very good. He did the general spraying of the yard and he took some bees nest down too. He sprayed around the garage. I also asked for a couple of sticky pads to put in the entrance to the garage. He asked if there were any issues and he did a good job. There was also a woman tech who came. Her name was Miranda. She was very good too.

I use Terminix for termite protection. However, I've discontinued it for the time being because it's expensive and the benefit is a bit unclear at this point.

Terminix schedules the service according to their schedule and they send me texts saying they're coming. The technician has been very professional. They do a good job.

I love Terminix. Terminix coming once a quarter takes care of any issues we may or may not have. If we need Terminix more than every three months, all we have to do is call. They would show up. We've had a bit of a mouse problem. They dealt with that. I told them I didn't have any bugs in the house. I haven't seen bugs in two years since Terminix took over. They swept down my eaves and sprayed the base of my house and around the windows and doors and did a phenomenal job. My concern was all these little ones that were all over the kitchen area. When Terminix came in, they said, "I've got this stuff. I'm gonna put it between the wall in your cabinetry where the backsplash goes," sprayed inside the one cabinet and all around the dishwasher area and under everything, and it took no time for bugs to dissipate and disappear.

My tech is good. I have issues with mice, possibly in the basement and around the house, and carpenter ants. This visit, there wasn't that much because it's cold now where I live. It's dormant, but my tech was very thorough and went through everything. She discussed everything and put the baits out. Overall, Terminix is good. They're on time and the scheduling’s easy. They call or I call them, then they come and do the job. If I'm not satisfied, they come back out. I'm recommending a friend now to them.

We like the quarterly service. We still have rats, but the service definitely helped with the pest activity. They do the rat bait things, and then they spray and sweep for seasonal stuff. They've all been great, and Joel, our regular guy, is awesome. He's easy to schedule with, and he reaches out when it's time for him to come.

Terminix has been very responsive. We could go online or call them. Usually, they would be out within a day or two. They are always here for scheduled service. They're always on time. Recently, we had our whole house done for mice exclusion. That worked out well. The mice found a way in that they didn't plug up. They came out right away and plugged it up. It has been better since. I wish the cost is a bit less. But it's reasonable.

We had different plans at first with the Sentricon system - a baiting and killing system. After a number of years, Terminix no longer used that system, but more of an insurance type system and inspections to see if there was anything. After we were on that plan for half a dozen years to see if there was any activity, and if there was, there would have been treatments, Terminix came out again with a revised baiting program, and we switched over to that again. We've been happy with that. They've been good about, every year, making appointments with us, coming out and checking things, and giving us good feedback on what they found. Almost every technician that we've dealt with has been good. The last one we had was especially good.

Terminix is very well-known and they’ve done a good job of getting rid of my termites. For years, I have not had any. I'm paying way too much. As I understand it, to keep the coverage, in case there is damage, I have to pay every year for them to inspect it. The price is rising every year for the tech to come and look around my walls and tell me I don't have termites. I'm considering dropping it because it's extraordinarily high since I have had no problems in all of these years. I would appreciate some sort of reasonable discount. All they do is come and they do not even notify me. I was in bed one morning and here comes the Terminix guy saying he wanna inspect the interior of the house. He did not call ahead of time and give me any notice, which is not good business and it's quite rude. So, he ended up inspecting just the outside and the garage.

Terminix has good service and since they've been treating my house, the pests have declined. Their reps have been very knowledgeable, professional, and on time.

I work in customer service so I know it's hard. But this company is the worst I've dealt with. They say they will finish one day then do half the job. Takes days to get it reschedule. They just give you the run around. If you can find another company

Horrible company. I signed up for a monthly treatment plan. The tech came out to the first appointment and brought in 20 to 30 oz can of spray to house. Sprayed basically like 5 minutes at max with this spray can in basement. He came up and spent the next 10 minutes filling out paperwork. No further treatment was performed. He left. I waited for about a week. Still bugs in basement. Requested more service and told management what he did. Set up additional appointment along with specialized Pest and evaluation tech.

I have Terminix' termite coverage in my home. I've been using them for over 20 years, and they come once a year. I have two termite plans, the subterranean termites and drywood termites. I haven't had any termite activity. It's just the cost should be lower.

I've been with Terminix for 50 years. When I bought my house, it had the service and I continued it. The techs that come out have been fantastic. They do the job and if I need something, they do it. I've got a really good tech. The ones that do the once-a-year inspections are good as well and I'm pleased with them.

Terminix was excellent. The technician was great, polite, and very professional. He introduced himself and did his job. He knew exactly what to do, so we had no problem.

I like that Terminix calls me before they come. They tell me what they're gonna do, and when they're finished, they call and tell me what they found and what they've done. I haven't seen any pests. Their tech, Dylan, has been awesome, and I've been very pleased with him.

Yesterday I had a scheduled appointment from 2 dsys prior and got stood up!!! Readily took my card information but never showed up. I left my job early to wait in their ridiculous 4 hour window and no one showed and no one even called. When I called to see what was going on the customer representative had the nerves to tell me that they can reschedule me for next week. Are you serious?! Over your unprofessional mishap!! He said that they can not guarantee anything. Really? What does that day about your service? I guess you cannot guarantee a good quality job either!!! I just expected so much more from a company who swears by their name!!

I wasn't outside when the Terminix technician was here, but I have been thinking of calling back because there's still a lot of webs around on the furniture and on some of the bushes. I moved a potted container, and it was teeming with ants underneath, and I had specifically asked that the ant problem be addressed. He sprayed, but apparently, he didn't spray in that area because there were a ton of ants. As far as scheduling the service, he called and came at the time he said he'd be here.

Alex is the gentleman that comes to our house and he's very efficient. He's very careful. He puts on the things on his shoes. He's always thoughtful. He always asks us if there's anything that we're concerned about. I have no complaints about him. He's terrific. He gives us one or two dates that he could come. We are on his way to and from work. So, he can fit us in any time. We had an exterminator and his company was bought out by Terminix. So, he went to Terminix, but then they took him away from us and he was really good. And they gave us Alex. So, I keep telling them I don't want anybody to take him away. We had roaches in the house. We had spiders outside. He always takes care of the outside and the inside. And if there's anything, he really gets down to it. I am really happy with Terminix and I wouldn't use anybody else. I've had two people who work there and they were both excellent. We also used Terminix when we lived up north.

What a horrible experience. My parents are elderly. They have fleas in the house. I called Terminix to see if they can come to the property and get the job done. First the sales rep said absolutely they can get us a appointment within a couple of days which was lie I found out later. The sales rep also said first payment would be 240 or 250. We were sent an email for $337.00. It gets worse. They didn't show up to parents' house. Again they are elderly. Terminix sent a email showing steps on how to prepare the house. It took my parents 2 days to do this which wasted their time and energy. Now at this point I was pissed. I told them they were elderly. They showed they understand and would get someone out right away.

What a nightmare, the service tech wasn't careful and stepped through my ceiling. The hole is probably about 4 by ft. It's been almost 2 weeks, I've talked to multiple people and now I'm working with Terminix insurance co. I've spend much of my time trying to get a check so I can call my guy to fix it. Worst part is they wasted no time cashing my checks.

Terminix came and we met at the door. They went ahead and told me what they were here to do which was to spray the front and back of the house. Throughout their spraying, I carry on a normal conversation with them. They're very friendly people. The last three visits has been the same guy, which is great. I like that. Before that, I had someone different every other time. That was because a tech had quit so somebody had to cover down. But everything is great with Terminix. Occasionally, towards the end of that period of time when they need to come and respray, I might start seeing one of the German roaches out there. But we got the little traps that we were given by Terminix so they catch them.

I called Terminix. They came the same afternoon. Two people came and they already put the stations in. They made the holes in the wall where I found the activity. They put the poison in. That seemed to fix the problem. So, I'm pleased. They did everything the way they were supposed to. The only thing I was not pleased about was Terminix' contractor wanted a lot of money to close those holes. We did it ourselves because they wanted way too much. But I haven't seen another termite come through the wall so that problem is under control with the stations.

I had a good recent experience with Terminix. The tech came and did his job. Their service has been good. I'm seeing dead cockroaches. Apparently, the service is working. I enjoy the service person who comes out here, too. He's cordial and professional. When I first called Terminix, I had a problem with roaches. I had never experienced that before. But I found that after I called them, I didn't have that problem, and continuing to have the service is abating the problem. That's why I go on and stick with them.

I started with a different company, then they were bought out by a company and that company was bought out by Terminix. I had wasps that build nests, and my tech, a young man, sprays around the house and checks for wasps, bees, and ants. He does his thing, and he's good. I haven't had any bug problems. As a retiree on a fixed income, the price could be a bit better, but I take what I can get. I like my tech as well. He schedules his service visits unless I need him to come, He came two weeks ago and he was awesome. He always takes care of all my problems and leaves me the little boxes to put in my garage about every other visit that he comes.

Terminix comes out and sprays for bugs around the exterior of the home four times a year. They got a rotation of sprays that they do, and we have fewer bugs than we used to since we've had them. The main guy, Archie, always sends me a reminder a day or two before the visit. He also always sends me a message when he's on the way and when he's done. We often times have conversations when he's around and it keeps us well-informed. He's always the one that comes out except for the 2 times that somebody else has come out.

Terminix sent an email that said they had a home inspection scheduled. When the technician got here, he inspected the house as well as under the house and all around, and everything was fine. He made a report, and they emailed me a copy of the report. When I had a termite infestation, they came, redid everything, and got rid of them.

I'm very pleased with Terminix. If you ever have a complaint, the management at Terminix is excellent. They take it seriously and they get you what you need. They sent me one of their best technicians recently and he was excellent. He cleaned off all the spider webs off my house. I also had a wasp problem and he fixed that. He sprayed around my house like they're supposed to to keep bugs from coming in, and he did his job without me asking him. But there was a snafu during the scheduling of my service. I was scheduled once and it got canceled. Then it was on for the next day and they took care of it very quickly.

Updated on 07/22/2025: Our initial treatment was for pest and termite control in 2024. The agent who went to inspect our property failed to see a visible swallow's nest so after we pack everything, the person who’s about to do the termite control found the nest. It’s so difficult to pack, unpack and pack again. Terminix rescheduled our pest control a month later.

The tech was nice and explained everything. He told us about the ant or bug spray. It wasn't toxic for my animals or my son that was back there. He got everywhere. He sprayed a couple of times in the spots where we saw ants coming in and made sure that we knew that he had sprayed it, then he went outside and did the outside of the house on the first visit. On the second visit, he did the outside of the house again, which included our front and back doors, our windows, and around the trailer. We're good. We've only seen a couple of things, which was right after he did the spraying, and the tech already explained that.

I had a few occasions where the person from Terminix said they were showing up but they never did, which is unusual. I had no problem with the person who does the regular quarterly inspections and treats certain things on the exterior. It's more of the exclusion service for the mice that I've had issues with. Their service on the exclusion side seems to have gone downhill in the last few years. They lost some of their good technicians, and then they try to get more money from you to do nothing. When they seal, they're only putting steel wool with some insulation kind of foam. Anybody can do that. You expect that the quality of what they do is gonna be better than what you or I could do, not knowing the business. But they're kind of sloppy in that aspect. I'm happy with them putting the chemicals down and killing anything visible and deferring that, but I wouldn't use them for any other kind of project except for extermination.

The Terminix rep was friendly, approachable, answered all my questions, understood what I needed, and set up the appointment before he left for follow-up. I've had some people that walk in and out. I would ask them a question, they were vague about it. I caught one guy and when I told him I had problems, he took a handful of poison and threw it in my cabinet and walked off. But this last guy was good. I had a problem with roaches in my kitchen and the tech was able to address it, set up traps, and put the baits down. He may have to cancel because of the hurricane, but we got a follow-up on Friday.

I've had good and bad experiences. I've had trouble in the past with scheduling. Somebody was supposed to come between 9:00 and 12:00. 12 o'clock, they didn't show up. I did not hear from them. So, I left. They came at 12:30. But nobody called me. I waited three hours for them and nobody called to say they would be late or I would have stayed for another half hour and waited for them. But that was some time ago. With the gal today, when I called her about my problem, I had a good experience with her. She was very nice and professional. She worked with me on scheduling. She was able to give me an appointment that I could meet.

I've had a good experience. The tech was on time, nice, and did a good job.

I got a text saying Terminix is fixing to come out. They pick the date. They would say, "We'll be out" and a date. They would put the time. If it was inconvenient for me, I would text the guy back and let him know it wouldn't work and tell him what day would. The person explained everything beforehand what he would do and afterwards. He was very nice. He explained everything.

Terminix has been coming out to take care of the outside every three months. They let me know. I don't have to interact with them unless I had some issues inside. If I did, they would come in and take care of the inside. But most of the time, they're on time doing what they gotta do and come in and do it or come out to come outside and go around the perimeter. I thought something was up in the attic. I thought I heard something, they did something in the attic part of the house, and went around to each vent. Whatever was there, they said it would come out or die. They covered all the vents so nothing could come up and go inside the house. They put the termite containers around my house.

A couple of years ago during COVID, I had a termite problem. Terminix didn't wanna help me out with the damage with the termites. That was just very sad. Almost got rid of them. From day one, I was told they were supposed to spray but they never did. I paid a lot of money, 2,500 bucks when they first started. And they never came out and sprayed. All they do is put baits around the house. They came out after I called. I said, "How come?" The guy said, "This place should have been sprayed years ago." I said, "They never did." She sprayed when I had problems in the basement with the wall. I found out there was damage back there. I took the whole thing apart myself because I'm a carpenter. One of the guys came out and said, "I can't see any now." I said, "They're gone because I threw them at my backyard. I don't want them to be in my wall."

I've had Terminix for 20 years. I had a bug contract at one time, and I did away with it because it wasn't doing a bit of good. They weren't getting rid of them. I went to the Helena Agri chemical place, and I got some stuff that got rid of the bugs. Last week, the techs came to check those pod things that they put around the house in the yard to stop the termites. They didn't show the pods to me, but they said they found some in one of them, and the rest of them were clear.

They answer all my questions and call to tell me in advance when they're gonna be in my area. They're so expensive though and I wish they would always let me know ahead of time when they're coming. I'm usually at work when the technician comes. I try to make sure that my gate is open and my son is aware so the dogs don't get out.

I've had Terminix for over 30 years, and they're good. I'm satisfied with the service. We live in the middle of rice fields so mosquitoes are gonna be bad no matter what.

My mom started the contract with Terminix and we've had them for many years. Their technicians have been good throughout the years we've had them.

I have taken your service in Dec 2023 for "noise in Attic". First two times people walked in without any tool and hardly did anything. I have this noise in attic coming time and time again. Every time Terminix team comes in there is work for me to clear up space for them to access attic and after they are gone I end up cleaning the mess the team leaves. It has been a bad experience so far. I called you guys to solve my problem first time. However, I have had visits from you guys for 4-5 time without any result. The service is poor. I am still running pillar to post with them to get my issue resolve.

We stay with Terminix because they're reliable. I like the fact that we have termites, general pests and mosquitoes, but we have the same guys. They're familiar with the property and I like that. Their most recent visit was for mosquitoes. Scheduling was very easy. The only issue we've ever had was one time we were scheduled for termites and the tech never showed. We had to reschedule. But it was in the same week. So, it was no big deal. The cost is also manageable. But it would be wonderful if it is lower.

I have Terminix on a property of mine and I wasn't out there. On the telephone, I was notified when the the techs were coming, the date that they were coming and everything 101. My kids say that they never hardly see him when he's there. He also lets me know he's gonna do the termites or the mosquitoes or the outside of the home. We haven't had any problems at all. The kids are out in the backyard. They got a trampoline and they play out there. So, it's been great. I'm very satisfied and I have referred people. Use Terminix. They're dependable and they're reasonably priced. Price has gone up, and that wasn't supposed to, but I understand.

We do two different things with Terminix. We do quarterly inside and outside inspection of the house and a monthly mosquito inspection. I would rate them very highly with the quarterly service. They could be more effective with a mosquito spray. The mosquitoes keep coming back. I'm not happy with the price. It's way too high, but I pay it anyway. As far as the customer service, I don't always get a straight answer the first time. Other than that, we've been using Terminix for years and years. Terrence is the Terminix representative. He calls and says he'll be here in a specific time, and he always is. And when he finishes, he tells us he's finished, and they send us a bill, and we pay it. Terence is very good.

I needed something quick and Terminix was the first one on Google My Business. They had good stars, so it was a no-brainer to sign up with them. They gave me a discount since I was a first time customer and so far, their techs have been pretty good. I needed help with getting rid of spiders and ants in my studio property, and my tenant was terrified of spiders. So I had Terminix come out three times to address the problem but it seems like we weren't able to fix the spider situation. It seems like there's a more underlying issue that I've taken more measures in.

The last time Terminix came, they found a wasp nest and took care of that problem. The service has always been good. They're friendly and cooperative. We're on a fixed cycle and they text me when they're coming out. There have been a couple times where I asked them to come out the following week and scheduling has always been very easy.

Everything's good with Terminix.

rescheduled for next day. Again no show, no call, etc. They wasted 2 days of my time.

I've had Terminix for 30 years and they're going through growing pains. I'm tired of getting different people every other time. I have to show the people what I want each time. Some of their technicians are good guys but some are bad. I had to call back and tell them, “I don't wanna see that guy again.”

The technician had an hour and a half window to arrive and cancelled an hour into it telling me his computer app is down. So keep the appointment and pull out a hard copy and enter the information when the app comes back up. How hard is that? He couldn’t do it so he rescheduled for the same time the next day. The next day he doesn’t show up and doesn’t bother to even call this time. Now it’s Friday of a holiday weekend but someone texts saying they would come out on the holiday…sorry at this point I’ve already contacted Orkin who handled the job.

Everything was the way it was supposed to be. The tech was very informative.

It's basic that I have a contract with Terminix for 10 years and they come when they're needed (three times or four times a year) and do the best they can. I'm in Florida, so there are always pests, but I have a very good technician.

I have an old wooden home. I have the termite inspection with Terminix and if something happened, they would repair everything and not just try to patch it. It would be a true full repair. They come twice a year. The techs have been very friendly and nice. They've been very reliable and professional. They've always been very good to deal with. They've gradually increased their price over the years. But after 30-some-odd years, you would expect that. But I find it fair.

Shortly after I moved in my house, I had termites downstairs. I got service from Terminix and they were always here when they said they were going to be here. Most of the time, when I want to set an appointment, the schedule I want would be open and I could go right away when I wanted to. The technicians are all very good and I never had a problem with any of them. The one I had last time was phenomenal and the best I've ever had. Since the service, I haven't seen any bugs at all. All in all, Terminix is very good. Sometimes you hear about places being cheaper, but I'm afraid to switch because I'm satisfied with who I have.

I would highly recommend Terminix. They came out fast when I called about a yellowjackets' nest that I had, and the tech took care of half of it. We took care of the rest. I also had to call him back to get that monitor thing that goes in the house, because I had him to do my cross space. He was nice.

I live in a new housing development and we have plenty of other people that are giving good deals. I called Terminix and let them know that. They told me my rate won't go up. I had the guy come out, spray the inside and the outside then I got billed and it had gone up by $25. I called them and they said there was nothing they could do that time, but the next time, they could give me a lower rate. They said that person must have been new and didn't know. They wouldn't give me any of my money back from billing and I'm not gonna dispute it with my credit card 'cause it's just gonna be a waste of my time.

I'm very satisfied with Terminix. Whatever I'm calling about, they've always tried to accommodate us. The technician comes when he's supposed to and I've never had a problem. If I have a concern, like a new bug shows up, I always talk to him about it and he takes care of it if it isn't already in the mix that he sprays. We had those beetle bugs here really bad and a few other things and he added the mixture in to help. You might see a few, but nothing like it used to be. I noticed where he sprays we have less wasps and nests. It's helped around here because we have a log home and flying creatures tend to make nests. It takes a while to clean all that off. But he does a good job and I had to do very little. We had termites come up from underneath our house to the bathroom. They came right out, checked it and sprayed it. Whatever they did, it took care of it.

Terminix has been responsive. We still have a lot of pests. So, we're gonna keep an eye on things and see if we need to do anything more extreme. We might have a lot of points of entry from outside that we need to figure out how to control. One gross thing is that bugs still are making their way inside, but then they die once they get inside. So, I find a lot of dead bugs everywhere, which is a little creepy. We've had Luisito twice for the pest control and we really like him. Then I've had a couple different guys for different services.

I was looking for a pest control service in the area that I moved to to help with my grandpa's home, and Terminix was one of the top-listed ones, so I gave them a call. It went really well. My interactions with the guy that I spoke to were perfect, and even with the guy that was sent out. Everybody that's been sent out has done top-tier customer service.

The man that came out to my home to do the every 3 month spraying and dusting out of cob webs around my home did nothing. He was caught on my cameras on his phone talking about his air conditioning system and just standing on the rocks in my back yard. He did nothing. I called in, cancelled and told them I refused to pay 147.00 when he did nothing. No one from management ever called me back and yet I had called 6 times on this issue. I was finally told by a very rude Customer Service person that it had been settled and I had to pay or it would go to collections. I had used Terminix for 6 years. What a horrible thing to do to people who have trusted in your services. I will never use this service again and will never recommend to anyone I know. Make sure they do their job!!

Scam. Tricked into a 1 year contract that costs $900 to escape. They do not come out but every 3 months but charge my credit card $104 monthly...I only wanted one treatment. This was for my 74 year old mother who I feel was taken advantage of.

We have been loyal Terminix customers for over 10 years, but my recent experience has been nothing short of a nightmare. On September 13, 2023, Terminix installed crawl space insulation and vapor check at my home, and it has NEVER worked properly. Despite multiple calls and visits from technicians, the system is still malfunctioning, and the unresponsiveness of Terminix is beyond frustrating.

I hired them to do mosquito abatement and they did a couple of treatments, but it wasn't successful. But I don't think anybody that I've hired has been successful with the mosquito problem that's in Los Angeles. They were nothing but helpful and responded to my calls when I needed them. The gentleman was very nice. I left my clicker underneath the mat so that he could get into the gate. I asked him to put it through the mail slot when he was done, which he did. All that stuff meant a lot to me that somebody followed instructions to follow the security of my home. One time, I was having an issue with a squirrel in my house but sadly, they were unable to come at the time that I needed them and I eventually had to take care of the situation myself. But I hired two termination companies unknowingly at the same time and I went with the one who had lesser rates so I'm not with Terminix anymore. But they were very sweet. They were willing to work with me but I had already given a contract to somebody else.

Everything's been great with Terminix. My service tech is a great guy. He takes care of me and explains everything, and he's always concerned. I can call him any time, and he reaches out. He's an asset. Dante is a great guy. He does everything for me. He'll tell me the best time. He'll make sure it's on my days off and we work from there. He knows what time I get home.

We're using Terminix because of subterranean termites. Everything was good with scheduling. Usually, when we call, the scheduling process takes about five days. I'm supposed to set up another appointment with Terminix.

We've been with Terminix for a long time but we had dropped them off one time for a month. Then, we went right back with them. They gave us a good price and it was cheaper than what we were paying. Every now and then, the techs change but everyone who has come out has been good. They do their job like they're supposed to.

When I have a service, Terminix calls me and lets me know they're coming. It's on a routine. When I see techs, they're fine. Sometimes when they come, I may not be at home. The only way I know if they were here is when they text me and let me know that they're coming. They are supposed to be since sometimes very few that they may send me a text and say, "We're finished." But that is slim and none. But this last time, I got a report on my door and that was the first time ever, as long as I've had the service. One time I questioned the guy about whether he had been here, and he told me he had, and he said, "To make you satisfied, I will come back by there and let you meet me so you know who was at your house." He did that. I know that there have been different people with Terminix and the only reason why I know when they come or they've gone is because they bill me automatic.

A gentleman came in and did a very thorough job explaining everything that he was touching, moving or looking into. He seemed to know what he was doing, so he had some expertise, which was good. He was friendly but he was very efficient and thorough. He got the work done and then, he was on his way. He was just out for the yearly inspections to make sure that there was no active evidence of termites. I had shown him where we first thought that we might have termites and he checked those areas very thoroughly. He said he didn't see anything there so, that was a relief.

Service technician Dominic ** came out this morning and performed a thorough assessment of the exterior of my home and applied treatment to several areas. He was also very patient in taking the time to answer my questions and explain exactly how the treatment will affect the infestation. I feel satisfied with the amount of time spent, assurances and explanations given. I still feel that the service was a little pricey for me. Thank you.

We had a minor dry wood termite problem that Terminix convinced us was a bigger problem than it was. We have had subterranean termite coverage with Terminix for 10+ years. The technicians that came to spray were very friendly & we had no problem with them. The salesman, Joshua, convinced us we needed a full house treatment including spraying outside & the attics. We are senior citizens on a limited budget & this cost us $ 1760.00. Of course, the salesman convinced us we would spend more in the long run if we did not do this service. When the technicians came, they only did a spot treatment. They used a few sprays of Termidor foam which can be purchased on Amazon for $ 33.81 per can. When I messaged the salesman to let him know we only received a spot treatment, he ghosted me. Buyer beware!

Just a terrible experience. When I called and made the original appointment, they first sent out an inspector, not a technician. Then the technician came - said the quote I had received was "way too much" for a townhome the size of mine. I agreed and I hadn't signed anything yet. She spent at least 30 minutes on the phone with the branch to get the amount changed. She told me they had agreed, but she hadn't gotten the new contract yet. She asked me if I would sign the existing one, agreeing that the work had been done, and she would follow up on it that evening and give me a call to confirm. No call, and no corrected charge.

I've been using Terminix for several years. I initially had some issues with ants and they took care of that very quickly. It's always been pleasant and informative with their techs. The only thing is the cost keeps going up.

I use Terminix for my property in Long Island, and I had one for my dad in Flushing. We had them over to do termite control and all the pests. The service so far is fine. They did solve our issue. They're a little pricey, but because they were a big franchise store that I don't have to be afraid of being ripped off or they won't do the job and they offer a lot of reassurances like insurance of up to 250,000 if we ended up with termite damage under their care. So, I like that. I like the technicians who come over. They're friendly.

I had a couple of roaches, and when it comes to stuff like that, I understand that people just never know. Somebody can come and visit the house, and then something crawls out. Yesterday, I asked Terminix to come back outside of the time that they normally come. I spoke with one of the 1800 number ladies who scheduled everything, and I really appreciated her professionalism and how she had patience and took time to try to find a good time. I really appreciate her knowledge as well.

Terminix is a reliable company. Their service has been good and I am satisfied with the work that they've been giving. The technician, is also friendly and knowledgeable. I also haven't had any pest issues so far.

The Terminix guy that always comes out and does service here is very thorough. I like him and he does a great job. When I had termite treatment, because I've got rocks around my house, the guys who came out dug a trench, which they were supposed to do. But when they were putting things back, they didn't put things back the way they were. So I'm going to have to go back out there, pull the stones away from the house, lay down the stuff to keep grass from growing up, and I'm going to have to redo it. The Terminix guys also broke a concrete, so when my regular service guy came, he got in touch with his manager and his manager got in touch with me. It took about two months but they replaced it and everything else has been fine.

Check out Terminix. Their rep was very informative and cordial. The techs put those little things in the ground, around the perimeter of the house. I haven't seen any bugs and mice.

My husband brought back from somewhere bed bugs, and he did not know that he had them. So one day, he complained that he felt like he was being eaten up. He changed the sheets and said, “I think I saw a bedbug in my sheets that I pulled off the bed.” We checked things out, and we did that. We called Terminix because it was different places. Terminix was ready to come. They set up an appointment. And the tech came out and wouldn't let us in the room for many hours, because of the poison. I have asthma, and the best thing for me to do is stay away.

I used Terminix years ago, and it still costs me money here with the termite plan I got, and I pay for this mouse plan every three months. I couldn't get rid of it and we still get a few mice here and there. Terrminix patched all the holes but I would still get mice. I wanted to end this problem and they tried to sell me, “Put this stuff underneath the metal under the spot on the side of the house.” I couldn't afford these things. I already spent 2,000 with them. Other than that, I had a wasp under my neck and the people came by and got rid of the big mess. Michelle and Chris were great.

Terminix does a fantastic job, and whatever infestation that you have, they will get it done. I used them before for a problem I had in my own house, so I decided to use them again because they fixed that problem. I figured they could fix this one. They did a great job with my problem at my home. On the first trip, they did a very good job with my infestation problem.