Terminix Reviews

Terminix came out to spray for mosquitoes and the guy was very efficient. I had him to come out before then. I had a problem with mice and that seemed to be completely gone. He's very patient and polite. He’s outstanding and he deserves a raise. Also, the people who moved next door to me were very nasty, so I had to have the special service that had them clog up the holes. They did an excellent job. I’ve had Terminix for 20 years and their service has been beautiful

Henry, the technician, is the only one who has been coming here for a bunch of years. I would have canceled Terminix’s service because I don’t have any problems, but the reason that I keep going is that Henry gives us really good advice. I live on a pretty big piece of land, and things come up that I’m not really sure what the best thing is. He’s always willing to share his knowledge and experience, which to me is invaluable.

I love Terminix and I have an automatic service with Urban all set up. Last week, they came out, sprayed and did the rats. They always give me a call or sends me an email that the tech is coming. We have been friends for years and in fact, I got on my contract with Terminix that only Urban can come out. When you find somebody that does a thorough job and very personable and professional, you wanna stick with them.

All I can say is we have had a great experience with the technician. I’ve been with Terminix for a long time, and I’m satisfied with their service.

Terminix sold me the best service they had said they would get rid of everything. They have been coming here for about six months. I started seeing fleas recently. I contacted them, they said they would send someone out but it would be a little over two weeks before they could get here. They showed up today completely unprepared for a flea treatment and said it could not be done today. I should have never seen a flea in the first place since I paid for their top of the line kill everything and let God sort them out plan. I called in to cancel my service and they told me they were going to cancel me but I still had to pay the rest of the contract, over $800. I obviously told them good luck collecting. They are one of the worst companies I have done business with in a very long time.

I’m on a plan with Terminix where they come out every two weeks. Now, they come out once a month and it’s been ongoing. They spray for spiders and make sure the rat and rodent traps are not sprung, and they replace the ones that need to be.

There was some old termite damage in the garage. They cut the Sheetrock out and put new Sheetrock in, mudded it, sanded it, and painted it. It's been great. No issues.

Terminix does a good job. I've been with Terminix for 40 years. They're very nice and professional. They reach out to me for my quarterly service. Their tech sprays something for the ants and spiders.

I’ve been with Terminix for 7 years. They typically come quarterly for general service, spraying around the house. The technician is phenomenal. Occasionally, we might have bees or a raccoon under the deck, but they handle everything 100%. I’d say the service is worth the money.

Terminix did a good job, like everybody else. I’ve been doing this for 30 years. I was actually dealing with a local company first, and then Terminix either bought them, or they merged with Terminix. And now, I have two services with them. I have pest control, and then I have termite also. And I’d like for it to be cheaper, but everything costs money today.

Everybody else used Terminix and I heard that they're very good, so I chose them. All these years, it's been fine. They do what they have to do in half an hour and then go. They’ve stopped the termites from getting into my home and taken care of the pests. They do the job and they do it well.

We have had no bugs since being a Terminix customer. There’s been several men that came out and each one has done a remarkable job. My wife and I feel good about their service and I always fill out the rating of each service to help them out. Their price has gone up sizably though.

At this point, I am disappointed with the service provided by Terminix. The service representative sprayed my home for insects, but they seem to have gotten worse. The representative was supposed to have returned in two weeks after his initial visit to my home, but I did not hear from him about the time he planned to visit. Finally, after not hearing from him, I texted him and asked what time he planned to visit. He said something had come up, so he could not make it that day. We scheduled another time for the next week. If I had not texted him, I do not know if he would have contacted me to reschedule the service.

Due to the positive reputation, I contracted with Terminix to treat my attic for rodents with new insulation and to lay traps. After the service was performed and the traps laid, the agent informed me that someone would return within 2 weeks to inspect the traps. Eventually, I noticed a smell. After 3 weeks, I called and spoke with a rep named "Leslie" who assured me that an appointment would be made and someone would show up to my place. I heard nothing. I called again and spoke with "Kevin" who said he was in Dallas, Tx. He apologized, checked his records, stating I was not scheduled for anything. He assured me someone would contact me to coordinate an appointment time to inspect and remove the traps.

Very unprofessional service, not showing up for a scheduled appointment. Very unpleasant staff Ryan (not sure if he gave me his real name). Will never deal with them again and will never recommend them to anyone.

I have my normal quarterly treatment with Terminix, and tech sends me a message a couple of days before telling me about the schedule. If I’m not available, I send him a message and he reschedules it to accommodate me. He is a nice man and does a good job, and he has been coming here for years and years. The work he does is excellent, and I haven’t had to call them back in between other than a couple of times. I pay by the year and I get the service every three months. Overall, I’m very satisfied.

The Terminix tech recently came out and sprayed for mosquitoes. He was good and he did his job. Originally, we had earwigs in the house, and they sprayed some chemical around and that seemed to have stopped the bugs. Overall, they work well, and it is working.

Since having Terminix, we’ve had very little to none of the pests that we were dealing with and we’re extremely happy about that. It’s giving us peace of mind. They’ve been very responsive. The service has been timely, the techs friendly, willing to answer questions when it comes to the services they provide, especially when we need extra things to help either to eliminate or just control any pests. Cost is a big thing on everybody's minds, and the price is reasonable.

I've been using Terminix for about nine years. They usually come out and check the bait traps and for any obvious problems. We're very satisfied with them. They're polite and they seem to know what they're doing.

Terminix comes four times a year. I’m on a March, June, September, December schedule. Todd does a good job, and I’ve asked for him specifically. I have known him for years and we chat about what is going on in our lives, and he told me a great chipmunk story. With this company, I don’t have multi-legged bugs called silverfish, and that is all that counts. They were in my bathroom, and it grossed me out. That was why I called in the first place, and as long as they do their job, I don’t have these bugs. Still, Terminix’s price could always be cheaper.

I have Terminix at three different business accounts, and their techs have been very good.

Ther young lady from Terminix came here as she does every few months and did just as good a job this time as she did the last time. Terminix comes quarterly, but they have it set up and they let us know when they're coming. We get the text or the email, and they say they're coming at a certain time.

I had a friend tell me about Terminix, so I decided to give them a try. My experience has been up and down, it wasn't always positive. There were just too many things I had to follow up with them on, and then I found that things weren't always correct as far as what they were supposed to be doing.

Terminix is a good company. Their technicians were very nice, young men. But the price could be a little cheaper.

Terminix is a well-known company and the person who came to look at the job was professional and we felt comfortable with him. Mark was here for the second time, and he was polite and answered all my questions. Our problem has been a persistent one, so they're gonna come back a third time. We were hoping that it would only be two, but it makes sense to do a third if that's gonna take care of it. There seemed to be some lack of communication because he wasn’t scheduled to come out today, and that was a little disconcerting. I would expect a text or call a couple of days ahead of time that they will be coming out. But it turned out okay.

My most recent experience with Terminix was perfect. The scheduling was very good, linear, no mix-ups, and everything was according to schedule. The technicians were excellent, top-notch, and very professional. They were sent out because I had little bit of termite rash. Even as long as three weeks after the treatment, I was still seeing it and I was worried it wasn't working. But I was assured by Terminix and, two and a half months later, it's still working and it looks good.

Terminix was quick to take care of our ant problem. I've had them for six years and it's always been the same representative that has come out. He always texts the day before to let us know about what time he's going to be there and he always rings the doorbell to let us know that he's there. Once he finished, if he sees any problems, he'll come back to the door to let me know. This last time that he came, he didn't come back to the door, but he did leave me an email saying that he did the service and everything looked good. I highly recommend Terminix to anyone. I recommended it for my parents and they also got Terminix.

Terminix is a reputable name, which is why I chose them over any other companies. Scott, the technician, has been here quite a few times. He is excellent, very informative, and always keeps me up to date with what’s going on. He gets the work done and always leaves with a smile. I haven’t noticed any bugs around, so I assume they’re doing a good job. Perfect company.

Terminix has been doing a good job. There was one time three years ago when I complained because they only stayed for five minutes. I thought it was strange. But they’re doing a lot better job now. The techs are friendly. They come to the door and knock. They’ll come in the house if I want them to. I trust them but there was one time I went around the house with them.

I've been a long-standing customer of Terminix. They do quality work and hire excellent people, so there's no reason to change, other than price. The technicians are excellent, professional, friendly, and wonderful. I've had three or four over the years.

I’ve had Terminix for many years, and I’m satisfied not only this time, but I have been satisfied for those years that I have had Terminix as my pest control. And I only have one technician. His name is Chris. He was a nice and personable guy. And over the years, he and I have been friends, not personal friends, but we know one another very well. He knows my expectations, and he does a good job. He comes here, and he gets to work. We chat for a few seconds, and he gets out.

We’ve had Terminix for over two years and it’s been very pleasant dealing with them. We’ve been having a problem with drain flies, and he put something in the drain last time, it’s been a week, and they’re still coming out, so we need to call them back out. They probably need to treat it back-to-back, constant, ‘cause those things are hard to get rid of.

I had a Terminix guy that comes out and inspects and he was just the nicest thing. He’s from the Grenada office. I did not enjoy my experience from the Oxford office because it's hard to get in touch with them. They would call me a day before and tell me they were coming. I work and you need a little bit more time than that to make an appointment. I would try to call them back and no one would answer.

I used Terminix in the past and just needed something again. We had spiders around the area, and last year, we had ants. They’ve been good.

Terminix is a known name. They send technicians to come to my house for service and they are fine. I recommend Terminix.

It's been a good experience with Terminix. I have a great guy. Usually, the same guy comes. Their prices are too high, though.

I always had good service with Terminix and never had any problems. The guy who regularly comes out does a good job. I never had to call him back. He lets me know ahead of time, and I try to be prepared for him. He’s so good that he doesn’t need me there. I trust him and enjoy talking to him. If I have family or friends who need some good people to work with, I would recommend Terminix to them 100%.

Terminix works. The technician who comes out for my regular bug service is very thorough, and whatever he’s doing is working. He’s friendly, professional, and thorough.

Terminix is an honorable company. They do what they say they're gonna do and they take care of any problem that you have. They let you know up front what the problem is, and if there's going to be an additional cost, they’re gonna let you know about that too.

Scott from Terminix was very good. I like him. He usually texts me to let me know what day he’s going to come. His quality of work is good.

We've had Terminix for a long time and they do a good job. Scheduling is convenient. I don't even have to be there. They come once a quarter. The technicians are always friendly and do a good job. I stopped them once and then I started getting bugs back, so I called them back and they gave me a better deal. No more bugs.

We use Terminix and we recommend them. We have not had any type of termite infestation since the house came under our control about six years ago. The technician we have in this area is a good guy. He’s pretty decent and he tries the best work he can. My only problem with them is that the price is a little high, but it goes with the territory when you have all that advertisement and you’re trying to pay for it.

After signing the contract for over $2500, they only came out once and did not complete the promised work stating that they had to come back when the snow melted. Have called weekly, no response and they just say they will contact me within 24/48. This has been going on since Jan and it is now the end of March.

We have been going back and forth with them for a month and a half now. SEVERAL times we have had to call because they rescheduled without our knowledge or didn't come when they were supposed to. We are only available on Thursdays and they were very aware. This last time we even spoke to the manager who made sure to schedule us for today March 20. They even put on our account that Terminix cannot cancel or reschedule this appointment because they have down it to us so many times already. Today, keep in mind I'm pregnant, I packed my house up because I was scheduled between 3-5 for them to come to my home. I didn't get a confirmation text so I texted the person who usually comes out to see what was up if they were still coming. I got ignored. So I had to call the call center.

My experience with Terminix couldn't have been worse. I had pest control service for a year. The roach situation in my three-family building actually worsened. Regarding rodents, the technician seemed helpless and incompetent. When it was discovered during the annual inspection that the termite station hadn't been installed, and I therefore had no service, they simply said they in general don’t refund. Furthermore, they've been extremely unfriendly and uncooperative ever since, so I now have to take legal action. Warning for this company.

Beware when they do attic inspection, they fraudulently make up stuff like rat infestation, to upsell you their attic restoration and exclusion services. They quoted me $18,000, and created a sense of urgency. When I hired a second opinion pest service they said I had no issues in my attic other than normal standard activity with mice. And now when I cancelled their services after 25 years of being a customer they are not even willing to prorate my quarterly payment that was made early this month.

I am dissatisfied with the recent service from Terminix's Granada Hills office. Twice, technicians failed to show up as scheduled, only for me to learn later they were on vacation—most recently receiving a casual call from Cancun after waiting hours. My requests for resolution from corporate have been ignored. Management at this location is unprofessional and needs immediate review. Unless improvements are made, I will be forced to cancel our service, impacting Terminix's income.

We didn't have any pest activity but we went ahead and had the services of Terminix to protect against it.

I've only been with Terminix for less than a month and I haven't had any issues. The last time they were at my home, they were going through an inspection to see if everything they did previously was still okay and everything turned out fine. They were very nice and on time. It was a little expensive, but they were good and efficient.

Once we got started with Terminix, our termite problem went away. The only pests we have now are spiders in the late fall, going into winter, and they take care of that, so we're good. The technicians usually just say, “Hi. How are you?” and then go around and do their thing.

Terminix is a reliable company. I've been with them for 20 years and cost-wise, it’s been comparable to most pest control services. A service tech came out a couple of weeks ago for our quarterly spraying and he did a good job. He was from another city, and he just happened to be coming to the area, but we usually get guys locally and we know who they are. I've had some minor issues with communication, but I’m happy with the service.

The technician from Terminix did an excellent job during my most recent service. I contacted their customer service and they sent the technician out. We told him we needed the inside treatment and he came inside and did it. He's a very good technician. The price though is a little more than what I expected. Before, it was $80. Now, it is more than $100.

Terminix has always been sufficient in taking care of everything that I've needed. If I needed something special, they would check that out and they always call when they're on their way. The technicians are very kind and thorough and I haven't had any problems with the pests in my home after they do their work. Terminix has taken care of everything.

Terminix came and inspected for termites and sprayed the home. They had two different guys there, and I’m very satisfied. This time, the guy actually did something.

We have regular Terminix services for pest control like bugs and other stuff. They come quarterly, and it’s usually the same guy. When he came out the week prior, I told him we were having problems with mice, and he arranged for the exclusion guy to come out to us.

There’s this one super nice guy from Terminix who comes over for the ants. He’s probably come two or three times now and did a great job. The ant problem went away.

We were having problems with the provider we had before. They did great with the lawn but not with the insects, so we tried Terminix and really enjoyed the technician we had. We had a good rapport with him and he always did a great job for us over the years..

Terminix is a great service provider. My most recent one went as usual. The technician texted when he was on his way, which I really appreciated, knocked on the door, told me what he's gonna do and did the service. When he was done, he knocked on the door again, explained what he did and then left. He did everything well. He's always friendly when he comes and I appreciate that he gets to the point and tells me directly what he does, and he's always pleasant about it, too. A few years ago, another technician came to spray for ladybugs.

I don’t worry about termites with Terminix, but they’re hard to get ahold of.

I've never had a bad experience with Terminix. I don't have to go to the website. They take care of it. They just come, and I don't have to call them or anything. They make regular visits, and the technician is always very courteous and kind. They are very diligent and try to do all that they can to make sure that I don't have any bugs.

I had an amazing experience with Terminix. The technician that I use, Tom, is very informative and very good. Whenever he comes out, the interaction is always positive. However, it seems like the way they schedule is automatic because I’ve told the technician several times that I need to be on Saturdays since we're not home during the week, and I don't want anybody in my house when we're not there. I have to keep saying, “No Saturdays.” I think Terminix needs to sharpen their scheduling a little. For the cost, I think it’s high.

I contracted with Terminix for a six month treatment of bed bugs. Although I thought the price was outrageous, I did sign a contract after inspection of my home and speaking with the sales representative. After the first couple of months the problem began. My home was never treated, inspected or taken care of every two weeks as verbally and written in contact. The manager of that department was rude and stated that I needed to do repairs and or replace a termite damaged wall in order to continue service of my home. He also stated they had reached the limit on service to my home. When I told him that wasn't in my contract, he said there wasn't a need to say anything because it had never happened before! Nowhere in the initial contract was it ever stated or implied I needed to do anything concerning a damaged wall.

Incomplete service. They didn't do what the inspector committed, and then inspector can not be contacted. I spent $5K for rodent exclusion and attic insulation replacement with full clean, safe and sanitized space. They didn't clean and sanitized, and told that cleaning is a separate charge. They said rodent exclusion isn't included, which I told them that it's written in the contract, but they didn't budge. Also, their annual termite inspection is a joke. They charge $450, show up for 10 minutes, go around the house, look at 2-3 bait stations out of 18 installed, and then write a false report that they inspected everything.

I recently had Terminix visit our home to check the termite traps as part of our annual contract. They did an excellent job and communicated clearly what they found. That's something I really appreciate about Terminix—they're consistently good with communication. Even if we're not home, they text us the details of what they did and what they found outside.

I have been using Terminix for at least 10 years, and overall, I've had a reliable and satisfactory experience with them. Every quarter, they call ahead to schedule a visit to spray for bugs around my house and to remove cobwebs. After each visit, they leave a bill and a summary of what was done in my mailbox.

I have been a customer of Terminix for over 8 years, and they have consistently provided thorough pest control services, particularly with mice inspections and maintaining the traps around my property. Their technicians are always polite, attentive, and efficient in their work. However, I have noticed an increase in their prices over the past couple of years, which is my only concern. Despite this, I continue to believe that Terminix is a reliable company worth considering for pest control needs.

I've been using Terminix for a few years because they are one of the few companies available in rural West Virginia. I appreciate the convenience of being able to call them, especially since there aren't many other options I know of that can serve my area. Terminix handled an encapsulation in the crawl space under my house and also takes care of my pest control. The technicians they send are always pleasant, nice, and respectful.

My last experience with Terminix was a positive experience. The technician was thorough in his work and answered all my questions. I chose Terminix initially because they provided estimates of costs, and I've stayed with them due to their reasonable pricing. Whenever they come out, they notify me by email or phone, which I appreciate. Overall, I'm satisfied with their service and would recommend them to friends and family.

We were selling our house, and it required a "Termite Inspection". So Terminix of Franklin, NC sent out an inspector on January 6th, to do an "inspection" only. This tech proceeded to report that there was no termite damage, (which the home inspector had already noted!!), but then proceeded to say that the crawl space was damp, (no report of that by home inspector), and needed 2 dehumidifiers installed and encapsulating the crawl space was also needed, to the tune of $13,500. So the buyers wanted all this done. This almost cost us the sale of our home, because we were NOT going to do any of this, as it was NOT necessary!!!! We ended up having to give the $2500 more at closing. This tech needs to be FIRED!!!! Don't try to sell people services they DON'T need!!!!

My experience with Terminix has been a rollercoaster of emotions. On the one hand, the technicians who visit my home are exceptional. They're kind, diligent, and effective at managing the bait traps, which is crucial in dealing with my rodent problem. I must give these workers a well-deserved 5-star rating for their dedication and professionalism.

I contacted Terminix for the first time after hearing about their services. Scheduling the service was straightforward and hassle-free. During the pest control service, the technician was extremely professional, answered all my questions, and went above and beyond expectations. Not only did they address the issue I pointed out, but they also sealed every vent hole around the house without me asking, which I greatly appreciated.

I recently had an experience with Terminix, and overall, I would say it has been positive, although I did encounter a few minor issues. A couple of weeks ago, a technician visited for the routine service, where they were supposed to spray around the windows and put out granules. However, I noticed they didn't seem to do this around the windows as I was watching, and I also didn't see any activity in my backyard.

I have been using Terminix for pest control services for about 15 years, and overall, my experience has been positive. However, I ran into an issue with their website recently when trying to pay my bill. It prompted me to change my password, which I didn't want to do because I'm tired of constantly updating passwords. After this happened a couple of times, I ended up deciding just to let them send me a bill and I'll pay by check.

My experience with Terminix has been consistently positive. They come to my home regularly for preventative treatments, and I've never had any issues with pests since I've been using their service. I unlock the gate for them, they complete their work efficiently, and then leave. The technicians are always courteous and knowledgeable, addressing any questions I have without any problems.

My recent experience with Terminix involved having them perform an exclusion service to keep pests and rodents out of my property. The technician, Nathan, delivered excellent service, and I'd like to give him recognition for his work. However, despite their efforts to put up screenings and barriers, I can still hear pests attempting to break through the defenses. I've been in contact with my local vendor, SOS, multiple times, and while they have come back once, I'm still waiting for them to return again.

My experience with Terminix has been fairly satisfactory. The most recent service included spraying for bugs, which is typical of what they do during their visits. The interaction with the representative was positive and the scheduling is convenient since they usually call me to arrange the appointments.

I recently had a pest control service done by Terminix, and the experience was excellent. The technician was incredibly friendly, timely, and a pleasure to deal with. I had no specific areas of concern, and the technician assured me everything was fine and focused on the outside areas. The scheduling was handled smoothly, with Terminix notifying us of their arrival time, which always worked out well. I would wholeheartedly give Terminix a 5-star rating and have already recommended their exclusion services to a friend in another city.

I have been a customer with Terminix for over 12 years, and my overall experience has been good. We initially contacted them due to spider issues when we built our house. After the initial treatment, they conducted a termite inspection and now, they perform quarterly treatments for spiders and general pest control. They contact me to schedule these visits, and if there's a need for changes, they are accommodating.

I have been using Terminix for over 50 years, and I have no complaints about their service. They usually contact me to schedule service calls, and I appreciate their consistency. Since they've been servicing my home, pest activity has been minimal. I recently canceled a mosquito service because of cost and there was a mix-up with another service, but I plan to reschedule soon. We haven't had any issues with pests. I would recommend Terminix to others as they've done a great job. The technicians are excellent, and I have always been satisfied with their work.

This company is the worst! Terminix did not provide the service they promised and as soon as we mentioned a refund they've been ghosting us for weeks!!! They managed to get our money after initial inspection and the tech did come out 4 times, however he disappeared for the next appointment and was a no show! No call, not responding to text, and the company "didn't have his number but can send him an email." What??? The bugs came back and we found out he didn't actually do the treatment the whole time!!! He was supposed to be here for hours (as per their inspector) doing several types of treatments - instead he was here for 10 minutes! After the second inspection to "fix" their mistake, we never heard from anybody again.

When I first decided to get service with Terminix in 2024, the inspector came in my house and I was concerned because right up under one of my bedroom windows, I saw bugs that looked like large ants with white wings. I wound up just getting a termite contract with Terminix. I go around my house and spray for whatever those ant things are and that seems to calm them down a little bit.

I have pest control quarterly. The guy that comes out to do that is Joseph and he's really good. He talks to me when he gets here and lets me know what he's gonna do, which I already know. He gets the keys so he can unlock the gate, brings it back, and then starts the job. Then he let me know he is leaving. So I had a real good relationship with him as far as the pest control. I also have termite control. They come once a year. I got a bill and they went up on my pest control. I don't like that. I don't see why they gotta keep coming up because all they doing is going around and sweeping the eves on the house and spraying whatever they gonna spray around the house. It's not worth over $100 a month, so I am thinking about changing pest control.

Terminix had a termite contract that was in place on the home we purchased and we continued that. We didn't want to lose any coverage in that regard. Terminix sends a text message or an email to let us know that they're coming. Sometimes we don't get the message until the day of the event, but nonetheless, they send a message and the techs have been very good. They always check every bait station.

We have two things we use Terminix for. One is this annual termite inspection where if they find any activity then they're supposed to spot-treat it. That's been going on for 10 years now and they've never had to spot-treat anything. We get the same guy that comes out each year to do that annual inspection. It's nice that you know who they are. He's good at it and he cleans up after himself. He comes inside the house to go up into the attic and checks in there. We also use Terminix for pest control. There are a couple of different guys that come out every quarter and treat around the outside of the house. That keeps the spiders and the ants down. If we have a problem on the inside, they will treat that as well. We had an ant problem one time, and they came out and did a few things on the inside. However, their prices keep going up, seems a lot faster than inflation.

I'm satisfied with Terminix. If I see something, I call them, and if I don't see anything, every so often, they have a regular time period that they come and do their maintenance. They go out to the yard and spray for anything they see, like ants. They also put the spray out even if they don't find anything, because they want to prevent it from happening. The only thing I ever have is some ants, and they sprayed where the ant bed was. However, those are hard to control because they'll be in one place and the techs get them and they'll go to another place, then the techs have to go that place, so they come in the front and in the back. Last month, they came to do their regular checkup and everything went fine.

Terminix does a good job. We've had termites in the past, and they were able to take care of it and fix everything. The technician for the pest control is very personable. He listens to what we need. We've had a little problem with the termite guy the last couple of weeks. They said that they were gonna come out, and the weather was bad. Then they rescheduled it. And then they scheduled it for another guy. He put in a report saying that he checked everything. According to his notes, he was here for one minute. There was no way that he could have checked termite baits in one minute around the house. The original guy came out and checked it on another day. So, it's very frustrating to have to go through that. Also, I'm not happy about the cost. It's gone up tremendously. They gave me a contract for $60 a month. Now, all of a sudden, it's $64.

I've been with Terminix for eight years, and their tech comes once a quarter to do his thing. I've never asked them to do a specialty treatment, but the guy has given me some special products every once in a while, when I ask him about something. I really like the guy that does the work. I pay my bills on the website. So, I'm familiar with it. I hate paying what I pay, but it seems reasonable. Overall, Terminix is doing a good job. We used to have an ant problem, and I haven't seen an ant in ages.

We have been with Terminix for 30 years now. They know and they have on file that the appointment should be on a Tuesday or a Friday when my housekeeper is there, in the morning, between 8:30 and 12:30 or 8:30 and 1:00. But very often, I get a text or an email that says, "Your next appointment is Wednesday at 3 o'clock." It is continual. It has happened for years. They say, "Something changed." And the computer does it. Their system stinks.

I was very happy with the service of Terminix. It seemed to accomplish what I set out to do. The thing that ran aground was when they switched the website over, it seemed like a new company purchased them. I was locked out of my account. I couldn't get into the old account. I couldn't get into the new account. I couldn't do anything. At that point, I decided to stop.

James ** is one good technician. He doesn't skimp on getting the pest out of your way. He asks where I see them most often, hits those spots plus the normal spots. He is just as concerned as I am and doesn't leave until I am completely satisfied. I appreciate all that he does. He puts my mind at ease knowing he's been here and he tells me when he thinks there's an area the bugs may try to enter my home. Thanks Terminix.

I've been using Terminix for around five years now, and overall, I've had a very good experience with them. They visit quarterly, and I appreciate how they handle things, like removing spider webs around windows and doors. That attention to detail is important to me.

I have been using Terminix for years, and I'm very satisfied with their service. They come every three months, and the technician I have is great. The pest control service they provide is excellent, keeping everything in my home well-maintained and pest-free. I would definitely recommend Terminix to family and friends due to their consistent and reliable service that's kept everything "fine and dandy."

Multiple no shows, multiple last minute appointment schedule changes, no ability to schedule out more than a few days, the customer service is not efficient and most of the time can’t/won’t answer my questions, the service window of 2 hours is to broad, no way to leave a message with Terminix after hours, services provided at were not clear at purchase time, over promised the results, I have asked multiple times for a phone call from the local office manager and have never received one, I asked for a 2 month refund but got 1/8th of that, the cockroaches are still around, when I originally signed the contract I was led to believe in writing and verbally that it would be a monthly service but after signing is the first I hear that it is a quarterly service and there is probably more… BUT my interactions with the local service providers have been positive, I just think most of the problems stem from the company and their systems.

My experience with Terminix has been generally positive, although I haven't interacted much with the team directly since they just do their regular work unless I called them about something. I've found their service to be reliable. They handle not just termites but also general pest control. I've contact them regarding centipede issues, and whenever I've managed to interact with their technician, he has been very pleasant.

I have been a Terminix customer for a long time, receiving pest control services four times a year. The service focuses on the outside of my home, which adequately keeps pests away. Although I am unsure about the specific plan I'm on, I've never needed any special visits from them. The technician varies with each visit, but I've consistently been satisfied with the service overall. I would rate my experience with Terminix as 5 stars for customer service and quality, though I rate the price as 4 stars because I would always prefer something cheaper. Overall, I am very pleased with the service.

I've been with Terminix for probably 40 years now. The last time they came out was a few weeks ago. They knocked down spider webs from corners and did some spraying. The technician has been the same person for at least the last 10 years, although it has changed over four decades.

It's the second month that Terminix comes in and inspects the outside of the house and gets down the spider webs, and I'm very pleased with the young man, Brian, who comes to do that. He's very personable. Sometimes I have a trust issue because each year someone different comes to do the annual inspection of the termite traps that are outside and have to go up in the loft. I have trust issues because I've had so many different people that come each year. I understand that employees change but sometimes, I'm not sure if I believe what they are telling me.

If I could give a lesser review I would. Twice now I had appointments for their "free" home inspection given to existing customers. Since I paid over $4,500 for termite and rodent exclusion work, I most definitely wanted the free inspection. For both inspections, they no showed me. They then tried to tell me I didn't have an appointment. When I showed them the text confirmation of my appointment they said I didn't confirm it. When I showed them a better picture showing my confirmation they said they called me 15min prior and I didn't answer. While nobody told me I was supposed to pick up the phone from an unrecognized #, I went ahead and checked my call log. No call from them. They are dishonest and unreliable. I will never use them again.

Updated on 01/22/2025: Jan 21, 2025. "Hello Chris, we sincerely apologize for your experience with your service! We appreciate your feedback and would like to make things right. Someone from our local office will be contacting you to help assist with your resolution." Jan 22, 2025. The problem is with the local office. Instead saying we and a mistake let us take care of it for you they tell me they are violating the Fair Debt Collection Practices Act (FDCPA) by misrepresenting themself. I assume a nation wide company does not have its lawyers telling employees to text client as a 3rd party debt collector that does not exists. More likely this is a 3rd party company parent sister or affiliate contacting me because they got my information for your company. Considering it is do to an internal error and no contact from was ever made with me about it, that violates the Consumer Protection Act.

I don't know if I'm real happy with Terminix. When the tech sprays, he's not getting behind the furniture. I make sure I pull everything out and I don't think he's going behind them. I'm not in the house when he's spraying so I don't know. I'm to allowed to be in the house, which doesn't make sense, because if you're able to walk around and spray without a mask, why can't watch what you're spraying? I have cameras outside and when he did the outside, he went through and he got all the things. But I have a pool house in the back and I thought he didn't spray around there.

We've had a few small things, but they are taken care of very quickly. Excellent experience. There are three different techs, but I'm familiar with all of them.

I hired Terminix to remove a nocturnal animal from my attic. I told them upfront that they could not access the area where the animal was because it was behind a wall in a finished attic space and I was not willing to cut a hole in the wall until we’d tried other methods. They quoted me to install a one-way exit door over the very large exterior roof entry hole, to place a pheromone ball into the opening, to place flashing, to set a trap for 5-8 days, and to repair the hole once the animal was excluded. They completed none of these items. They set a trap for only 2 nights, then never returned. They did not install any of the things they quoted for the roof area, but instead sprayed a can of foam around my doorframe and an exterior water faucet the first day they brought the trap.

I usually get the same technician. I get a detailed report. I get irritated when Terminix raises their prices but that's just part of it. I usually call and complain about it, and we come in to a halfway point. So, they will negotiate. But it's like any other business. They will raise rates every year.

Terminix has always worked for me. It's a little expensive, but it's worth it. When they come out, they knock on the door. If I'm home, I say hi to them. They spray and change out traps if they need to and knock on the door and say they're leaving. I get an email with the results. It's all straightforward. Once I tore apart a deck that was attached to the house and it had a bunch of bugs in it, so I had a guy come out. It took three tries, but he came out, looked at it and took care of it.

I like Terminix's professionalism. When they give you their promise, they follow through on that. I've never had any problems with them as far as missing their appointment, rescheduling an appointment, or being late. Also, they always answer my questions. I like the way they handle themselves. Our tech is a very well-rounded young man, very enthusiastic about his work, always willing to answer questions, and always gave advice on what needs to be done. He sees the problems, and he will tell me what they are. He gives solutions to them. If he doesn’t know the answer, he's always willing to talk to one of his supervisors or try to find the answers out for us. Goes above and beyond always. I had a couple of problems with seeing a couple of small roaches inside, and I called. It was no problem with asking someone to come out. They were there on time, did their job. Always left me reassured that if I had any more problems, to not hesitate to call.

I have quarterly pest control service with Terminix, and that's with a tech named David. I really like David. He's been our tech for several years now. He always lets me know when he's coming, and if there's anything special I want him to do, he says to let him know. He comes and does general pest control, spiders, and bugs around the house. Now and then, I will tell him we have spiders in the garage. So, he'll say, “Leave the garage up, and I'll spray it.” If there's any evidence of any kind of bugs or roaches getting in the house, I'll let him know and he'll do something. He'll add something to his service to take care of it. That's not every time though. Most of the time, he just comes in and sprays around the perimeters of our house and removes cobwebs from the eaves and anything he can reach. So, he's usually here for about 25 minutes. I'm always satisfied with David.

My most recent experience with Terminix was good. I am on an automatic quarterly schedule. The technician they send is good. It's always the same person.

I had my house tented by Terminix and everything went fine. We have a technician who comes out every month and always tells me when he's on his way. So, everything's fine with him. He's very friendly and easy to talk to. Terminix gave us an estimate and they said they would check the house, repair the termite damage, and then inspect the roof. I've had a really hard time. They didn't do any damage during the tenting, but they claimed that there was pre-existing damage on the roof. There were broken tiles and pipes. It's a 40-year-old house, and in the meantime, I've had three estimates from roofers and the problem is that there's no sheathing under the tile. So if there will be heavy rain or anything, it would dig right into the house.

I called Terminix because I was dealing with a mice problem, which they effectively solved. They also took care of a termite issue for me. I've been with Terminix for about a year, and I haven't faced any problems since they provided their services. It has generally been the same person coming out for treatments, and I appreciate the consistent service I receive. The reps have been very helpful. On a scale of 1 to 5, I would give them a 5 for their overall service, customer service, and pricing, as it seems reasonable for the quality of service I receive.

I have been a loyal customer of Terminix primarily because of the exceptional service provided by our technician, Casey. It's like having a family member take care of our home. We've had the same technician since we started with Terminix, which has been wonderful. Casey usually contacts me to schedule visits, and the level of pest activity in our house has significantly decreased since using their service. We've had no issues, and if any concerns arise, Casey promptly addresses them. I often recommend Terminix to my neighbors, highlighting the trustworthiness, dependability, and excellent follow-up provided by our technician. Overall, my experience with Terminix has been outstanding, and I am more than satisfied with their services.

I've been using Terminix for several years now, and I've had a consistently positive experience, particularly with their technician, Oscar. Oscar is wonderful; he always calls ahead to let me know when he's coming. I appreciate his diligence and professionalism. For instance, we had an issue with hornets making a nest in one of our outdoor lights, and Oscar managed to handle it efficiently from about 10 feet away.

I am very pleased with Terminix and would definitely hire them again. My satisfaction largely depends on the technician, and I'm fortunate to have an excellent one. If you get a good technician, you receive excellent service. My current technician, Henry, is outstanding, and I would rate him a 5. However, previous technicians weren't as great, more like 3s. Overall, I'd say my experience averages to about a 4, but Henry’s work elevates it to a 5.

My experience with Terminix has been positive, and I'm satisfied with their services. Although I'm usually not home during their visits, the overall process has been smooth. They notify me via text when they arrive, which works well for my schedule. Since their service, everything has been good in the front yard. Overall, I like Terminix, and I've decided to continue using them.

I have been using Terminix services because when I was spraying for ants myself, it wasn't very effective. With Terminix, having a professional service come in on a monthly basis or as needed has proven to be much better. To schedule a service, I usually call or text the serviceman, Allen, who always tries to fit me into the schedule the following week, which is great.

ABSOLUTELY THE WORST!! We contracted Terminix to tent our business building for termites, as they had done so back in the 90's. Their rep L. ** was extremely unfriendly, unprofessional & unorganized! Not once, but TWICE we packed everything up & shut our business down for them to come & tent & neither time was it done! Excused the first time, as he was trying to squeeze us in & it was a tentative appointment, but we rescheduled for almost 2 months later. L. ** came out the day before with the bags & to do a walk through.

My experience with Terminix can be quite a mixed bag. I've had a long history with them, starting with their termite policy back in the early 90s and then adding rodent control about five or six years ago. While the service from personnel like Josh, who handles the rodent issues, has always been exceptional and I really appreciate his professionalism, my issues have been with their corporate financial management.

We hired Terminix to get rid of a raccoon and to patch roof, take out old installation and replace it with new R49. They did NOT get rid of the raccoon and charge us over $2,000 anyway. Under their contract they were supposed to turn off our heat while spraying the new installation which they didn’t do and everyone in my house got sick. They said a manager would contact me and never received any phone calls. I highly recommend not using Terminix unless you want to get ripped off!

I've been a Terminix customer for many years, especially since they took over my Sears bond about 25 years ago. I have both the pest control and termite services. Most recently, I had a pest control service where they addressed an ant issue I had encountered during siding removal. Previously, I also dealt with a rodent issue in my attic, and they managed to resolve that effectively, allowing me to discontinue the rodent exclusion service while continuing regular pest control.

I have been using Terminix for several years, and overall, my experience with them has been excellent. One memorable occasion was when I had a problem with bees and wasps. The technician they sent out was very sensitive to my needs and efficiently took care of the issue.

I have used Terminix for my pest control needs, and overall, the experience has been positive. I have a recurring service with them that is scheduled every three months, and it automatically renews. While I'm usually not at home when they arrive, Terminix is diligent in notifying me through emails and text messages.

I recently had a good experience with Terminix. We have been using their services for a while, and I’m pleased with both the service and the personnel who come to our home. The last time they visited, they checked the exterior of the house. They typically notify us well in advance of their visits, which is appreciated. Terminix has helped diminish pest problems we've had in the past. The price might seem expensive, but the service is worth it. I’d recommend Terminix to anyone looking for reliable pest control. Last time, when we had an unexpected bee infestation, they came immediately and took care of it. Their prompt and efficient service makes them a trustworthy choice.

I've been using Terminix for years as my pest control company, and they've always been efficient. Scheduling services has never been difficult and the technicians are pleasant. Since using their service, I haven't had any pest problems. I can recommend Terminix to others. Their customer service is good, and I've never had any issues with it. The quality of the service is good, though I haven't compared it to other companies. Overall, I'm satisfied with Terminix and find their pricing to be acceptable.

I've been using Terminix for about 3 or 4 years, and they do a good job. They typically schedule the service by calling a few days in advance to confirm a convenient time. They are very prompt, offering a two-hour window for arrival and usually showing up closer to the first hour—unlike some other service providers.

I have been using Terminix for almost two years now and recently had them spray the perimeter of my house. The technician was professional and efficient, completing the job in less than half an hour, and he told me when he was done. I've interacted with this particular technician before, and he was responsive to my concerns, especially since it was raining that day. He assured me that the spray would last, and if not, they would come back for another application.

My experience with Terminix has been generally positive, thanks in large part to the wonderful technician they provide us. He consistently does a super, thorough job, which leaves us very satisfied with the service. We've been with Terminix for about 18 to 20 years now, a testament to our satisfaction. However, it hasn't always been perfect; previous technicians weren't as diligent. But in recent years, I would rate the experience as a 5 due to our current technician's superb service. Despite some ups and downs, my satisfaction with the current service is high. Regarding pricing, it's reasonable, but there's room for improvement.

I've been a customer of Terminix since I bought my home because it had termite issues from the start. I've consistently used their services, so I can't really compare a before and after scenario with pest activity. Each time I notice any signs of pests, I call them, and they promptly take care of it. The technicians are generally polite and considerate, wearing booties to keep the house clean.

I've been a loyal customer of Terminix because they consistently follow up on time. They provide quarterly services, and I appreciate that they notify me before they visit. Scheduling is convenient as they reach out to me, and we have a point of contact who handles everything seamlessly. The technicians are prompt, communicative, and address all my concerns, even if I ask them to pay extra attention to specific areas of the house. Since we've been using Terminix even before we moved in, I haven't noticed a significant difference in pest activity, but I trust their ongoing treatment maintains our home's condition. Their customer service is excellent, and the pricing seems fair, especially with our contract that offered some savings. I've used their online service once to download reports, and it was fairly easy to navigate.

I recently had a fantastic experience with Terminix. My crawl space was a disaster, filled with mold and debris left by animals. I had initially contacted them in August, and within 24 hours of inspection, a team was out to address the issue. The team remarkably cleaned up all the mold, installed a dehumidifier, and even repaired a broken window to prevent future animal intrusion. The before-and-after difference is astonishing — it’s like a new space!

Terminix inspector came to our house and said we needed rodent abatement. He went in attic and then showed me pictures on his phone of rodent feces and damage to AC ducts done by rodents. He said we needed to have the dormers on our roof sealed because they were an entry point for rodents. We agreed to have the work done because we had had good luck with Terminix's insect control in the past. We then had two other companies check our attic and found no evidence of rodent feces or damage to AC ducts. It became obvious that the Terminix employee had shown us pictures on his phone of somebody else's house in order to secure our business.

HOA ordered termite inspection at my unit. I took day off and waited from 8:30 to 1:30. No call. No show. I would not recommend this company to anyone. It is very disrespectful to have people wait when you have no intention to show up.

The young man who changed the tiles noticed the wooden floor might have had termites. Terminix came out, checked it and sprayed. We haven't had any problems since then. But because we rent the property out every year, we keep the service. They are always friendly. I have not had the renters say anything about them not being friendly or timely. They usually give you a two-hour window. So, if they're at work, I go. But if they're there, they let Terminix in.

The Terminix tech went around and checked all the feeders, and none of them were active. He verified all of them. They were still good and it didn't take him long to do it. The experience was good.

Good company. I was offered a service that was a little too expensive for me, but I was able to cancel it. The exterminator came to the house on time. I was able to schedule appointment online easily and with accuracy. The services they offer are worthwhile.

We've had Terminix for years and they've always been good. Our most recent experience was very pleasant and the scheduling process was very well done.

We had a pest control treatment through Terminix a week and a half ago. They did the regular quarterly spray. They do the outside. I haven't asked them to do the inside. The inside is good but they say, "If want to, just tell us. We'll spray the inside, too." Occasionally, we'll see some pests. Critters are always getting in, but not to any extreme. Terminix is good on pest control. I enjoy it. They come out. They spray. They tell me where they sprayed and what they did. They always remind me to not let the dogs out for about 30 minutes after they spray. We have a small dog. So, I appreciate that reminder. I've enjoyed their servicing my house. I don't have to buy bug spray and I don't have to do it myself. It's done by somebody who knows what they're doing. I'm happy with them.

Terminix responded to our needs. We have had one fellow since we started and then he left. So, we just had this other fellow once. Overall, the technicians do a good job. It's just sometimes they're a little sparse on communication. They let us know they were here and then the only reason we know they were gone was because their truck was gone. Things have been great since they've been doing the service. There are no ants and funky worms. The real cockroach didn't bother me. I'm happy there are no ants.

The service with Terminix is set up with a quarterly inspection and so far, we’re happy with them. The service is always consistent and the techs are very courteous. They check the exterior of the house, clean up the cobwebs and spray. We've had the same technician for at least 11 years. He’s very thorough and friendly. He will usually call us prior to an inspection and if we’re not at home at that time, he will send me a text message and tell me they’re finished. We don't have mosquito service but he notifies us that they have services available.

I have been a Terminix customer for 25 years. They come out three times a year and I usually get the same technician. He is very professional, friendly, and courteous. His name is Ken and I’m very happy with him. I almost feel like he's our personal person doing it, which I appreciate. Since I've been having the treatment, the pest activity at my home has been acceptable.

We recently did pest control with Jonathan. He has been in our house for years and he's awesome. We love him. We tell him where we notice bugs and he pays attention to that. He's very responsive. He's not all about, "I can't do this. I can't do that." It's, "How can I help you?" However, communication with Terminix sometimes is good but sometimes is not. It depends on the day and on the person so I tend to go with the local office. I call them and I'm not supposed to but I do because I can get quicker service and resolution. If I do it the other way, there's time difference and it's not good. Terminix is too big and the call center is outsourced. You don't know who you're getting. It's a 800-number where somebody picks up the call and it could be anybody.

I just had the house fumigated. The representative was friendly. He scheduled everything, told me everything that was supposed to go on, and worked out good. I haven't noticed any pests.

I'm very happy with Terminix. They always do a good job. They come out whenever I need them. The main technician is Caleb, and he sprays for mosquitoes. He does a great job. James would come over to fill in for Caleb when I have indoor things to do. They are both great guys.

Terminix always gives me good service and pricing. They come four times a year or if I need it more. They don't charge me for it. They're good. The last guy would come to the door, ask me questions, "What do you want done?" We would always tell him what we wanted to have done. He would do a good job of it. I would get a picture of what he did for the house. One time we had ants getting in the house. We called Ken, he came out, put a lot of stuff around the house, and did a good job there. We didn't have any problems with ants after he came out. My only problem is I have to call once a year because the way that my schedule goes is he would come in February to do it, but we get three inches of snow out there. So, it was wasteful. I could call and cancel one appointment a year. That is what I usually do.

Randall came out last week and he was very polite. I usually have a few other people, but Randall always comes most of the time. You can always tell his atmosphere is friendly and positive. He'll make suggestions about things that I should have took. Some of the suggestions he said was, "The weather's changing. You might wanna think about mice traps." I wasn't having any mice last week. But now, all of a sudden, they all flying through the house. So I'm gonna have to learn how to take suggestions from them. They expect you to call a week or so in advance because your environment is having a problem. But otherwise, he was very nice. He'll let me know everything that he's gonna do. I'm still having a bee issue in my front bush and after he came last week, he said, "I'm just gonna drive through. I'm not gonna knock on your door. I'm just gonna check and see what's going on."

The guy that does our service is wonderful. I love him. He calls me when he's gonna come. He's very friendly and thorough.

Nightmare. Hired company a year ago and they placed bait stations in ground and rat traps in attic and were Supposed to come check 2 weeks after that. Here I sit on hold with the office almost 2 months later and still no follow up. Ridiculous. Look, I get it, they are salespeople out for a bonus, but this is a big company- keep your word like you kept my Money!

The techs are great. They're very helpful, knowledgeable, and efficient. They arrive on time, and if they come late, they're very timely about calling if they'll reschedule. They do a very good job and pest activities have decreased about 95%.

Terminix is very effective. I like the user-friendliness of the website as well. The person who came out was super professional, very polite, effective and did a wonderful job. I was seeing the problem mainly in the kitchen, and as of now, the service seems to be working because I've only seen two roaches after he had fumigated. He also left me with some little sticky thing. He said, "For the next time that I come, I wanna see how many are caught in those sticky things." In that way, he could, more or less, understand if he needs more or less. He told me to call in if I see the roaches starting to come out again. But if I don't see a problem, then we just simply leave it for the quarterly service. He also told me that I could call and block him in for Saturdays.

Terminix has been doing the job for 5 years now. They take care of my bugs. The technician who came for a routine call was on time and very courteous. He explained the work before and after so there were no issues.

I heard of Terminix's name a long time ago. They come out and do a routine pest control. One service, they do every three weeks. That mosquito one wasn't effective. I assumed the mosquitoes were at least reduced by it, but it still was bad. We canceled that. Another service, Terminix does every three months. The termite and the general pest seems to be okay. We still have an issue with termites on the property, but we have five acres. So, that's not necessary.

I'm in Florida and there are termites everywhere. Terminix is a big company so I went with them. They gave me a decent deal at the time because I'm money-savvy. But the reps were trying to upgrade me and upsell me to this and that. I asked if I could just renew and once we got that down, it was fine. I renewed my yearly subscription with them and the techs came and said I had no termites. I paid my bill and they left. They are very nice. I call Terminix to schedule for extermination and it’s fairly easy to get in touch with them. The customer service does a good job and does what they say they're gonna do.

Terminix just came out yesterday and did the quarterly pest control. They let me know when my quarterly comes up. I've been with them for 10 years now and I'm happy with them. The techs have been efficient, very communicative and friendly, as well.

It's been satisfactory with Terminix. Of the years we've used them, we've had three technicians, and we've gotten along well with them.

We've had Terminix for years and the termite service has been great. The techs are lovely people and everything's great. At one time, we had the regular extermination service, which we canceled because we were unhappy with the service. They were not responsive. We called them for our needs and it took weeks and weeks for them to respond. They don't answer the phones. They were hard to reach and it was hard to communicate.

I liked everything the gentleman told me. He was upfront. I have a much better contract with Terminix than I did with the Orkin who left me high and dry, and cost me $3,600 to repair my front porch from termite and ant activity. The Terminix technicians were upfront and explained everything clearly. I totally understood what they were talking about. I feel much better now, even though after the fact that it cost me all that money. That if I'd have had Terminix, it would have been covered.

My Terminix technician is the best because he listens. He would try to upsell. But if I said no, he would not press. He's always on time, polite and respectable. He gives me an update. The techs have a very high turnover. Mine is so far the longest one here. Anytime he treated anything, if that was what they needed to do, that is what they did. He would tell us what was done, what he treated it with, and what he found. He would take pictures of it too. They provide those pictures. The pest activity on the beetle bugs has reduced, but not the fire ants. But they're seasonal. I probably have to get the tech out here for that.

We have a termite service with Terminix. They check everything everywhere, around the house, and outside and inside. Every time they come, it’s good. The people who are coming are different every time, but everybody's nice and kind with me and my family.

I’ve had a very bad problem with critters in my attic. We have a pretty large home with a very steep roof. Randy and his crew were determined to get this taken care of and they did and they did a great job. Very professional. Randy himself takes a great amount of pride in his work and Terminix in my opinion is very fortunate to have him, couldn’t ask for more.

Had Larry to my home today and he was AMAZING. I am a contract customer and he came out to re-bait my garage. He is so professional and so understanding with my foster dog. Just a great experience all around. Thank you for the great service!!

I had a food business and there were mice around and different things that I had to control all the time. It was my experience with Terminix prior to 25 years ago. Now, I'm on a regular quarterly. I would forget that it was due. It's nice that they automatically do it. The tech would contact me a couple of days before when she would be here. She would text me that she would arrive at between such a time on the day that she would come. She is a very friendly girl. As soon as she is finished, she would send me what she did and what she saw. If she saw anything else, she would let me know. She kept me well-informed.

The Terminix tech who comes has been very good. He did the general spraying of the yard and he took some bees nest down too. He sprayed around the garage. I also asked for a couple of sticky pads to put in the entrance to the garage. He asked if there were any issues and he did a good job. There was also a woman tech who came. Her name was Miranda. She was very good too.