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Terminix Reviews

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About Terminix

Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.

Visit www.terminix.com
Pros
  • Skilled technicians
  • Wide range of services
  • Re-treatment guarantee
Cons
  • Not available in every state
  • No specific pricing

Terminix Reviews

Over 10k reviews since 2012

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    Page 48 Reviews 6825 - 6975
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    Terminix does what they say they're going to do for the value and I would recommend them. They add a little bit more customer service than some other people do. Everybody is very friendly. So, we're satisfied. We have a quarterly pest control service from them. They are easy to get a hold of and the same gentleman comes every time, which I like, and he offers to come in if needed. And then, they always offer a callback during that intermediate time from the next service if needed. We also have a termite bond with them. They come out when they're supposed to and it's yearly. They may come out in between to check things as well. We have trouble with pests from time to time, but certainly, it's not a problem because the spraying usually takes care of it. So, it worked out well.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    We have a routine schedule with Terminix. The scheduling is fine. They set up the time and I get an email saying when they’re coming. The young man who comes out is very personable and we chat for a few minutes. We’ve been customers for a few years and we will continue to do so.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Price

    Reviewed Sept. 20, 2017

    My experience with Terminix has been good for the many years that I've had them. For my recent service, I called and told them to come on a certain day and they did. A guy came and inspected for termites, and he said that I didn't have any. My interaction with him was fine and both of us even had a common liking for classical music. Terminix has been professional overall, but I wish they wouldn't charge so much for the inspection.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    We've had Terminix for quite a long time and their technicians are very friendly. We recently had them here for a quarterly spray. Their scheduling was excellent and the reps were courteous. Since the service, I haven't really seen any pests around. Terminix is a very good company, dependable and quick service.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I had spiders on the exterior and Terminix provided a follow-up service. It was awesome that they came out when it was convenient for us. The technician was very knowledgeable and courteous and I had a very good experience. The bees that they had to get rid of initially are gone. They did a good job and I highly recommend them.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    I had a basketball-sized hornet's nest on the second story attached to the side of the house. We were trying to decide if we could do it ourselves, but it got out of hand at that time. Terminix didn't come on the original schedule that they said they were going to come, but they called to tell me that. Then when the service guy came out, he got up there and shot it. We then waited a few minutes, and he knocked it down, and it was done. I was surprised that it was so quick and easy. The service guy was also very friendly and appeared to know what he was doing. Terminix was very efficient and it was a fantastic experience.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

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    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    I moved to Baton Rouge from Lafayette, Louisiana in 1994 and I’ve had Terminix ever since. My house flooded last year and it took me almost a year to get my house rebuilt, redone and renovated. Terminix did not understand that I had not moved back into my house yet so they cancelled my service. But once I explained that they set up the visit to do the service so it was fine. Now I’m back on a regular schedule with them and I'm very pleased with what they do.

    Their technicians did a very thorough job. They're very nice and professional. They came out and sprayed inside and the exterior as well. Usually I don’t have them come inside because I don’t have a problem. But since I was in a fairly new house again I had them come in and they did the bathrooms and kitchen. I'm in a neighborhood with a lot of trees and this is very common here. You open your door and the roaches can come in so easy. But after their visit I’m only seeing a couple of dead roaches. I don’t see any live ones at all. I’m very pleased with what Terminix does. They are very good.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    Terminix gives me outside service. When they come out, they call me and let me know. A lot of the time I'm not home when they come over but when I am home, the technician who comes out is always professional and courteous. Since Terminix started giving me service there have been fewer pests. I'm pleased with their service and I'd continue to use Terminix. I would recommend them.

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    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    Terminix came the first time for a regular scheduled treatment, and then after a month I started seeing insects in the basement, so I called them back and they came within a couple of days. However, I called and told them that I wanted to reduce my visits since they're costly. I'd like the treatments done every six months instead of doing it quarterly. But the technician told me, "We don't have the six-month schedules." I said, "You have to work with me because it's just a little costly." We didn't have any problems other than the stink bugs in our attic three to four years ago, and Terminix wasn't able to effectively deal with that problem.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    Terminix came for a regular visit and it was a nice experience. The technician said that he saw some bed bugs and he did a treatment for it again. He did a good job.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    I've had two experiences with Terminix. They came for Yellowjackets and the technician sprayed and sprayed, and did this and that. I called a few days later and told them they didn't kill the pests. Terminix came back and sprayed and sprayed. Then for the next few days, I killed the Yellowjackets myself. But scheduling that service was very easy. It might not have been right that day when I requested for service, but it was quick when Terminix got to me. Then, when I called back for a return follow-up, they came the next day. So, that was good. The technician was very professional and nice too. They didn't get rid of the bees but they certainly slowed them down a bit.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    I love Terminix's commercial. It told me the difference since I could have gone to three others, but their commercial was so funny where the guy jumps and he was taking his job very seriously. I called them directly to have someone go in the house. They come on a quarterly basis and setting up the schedule was great. It was very good dealing with them and they were easy to get a hold of. After their service, the pests were completely gone. I don't live in the house that they came to and sprayed, but my sister was very happy with them. They did a good job. The overall experience with them was excellent.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 20, 2017

    I had ants problem. The tech from Terminix sprayed indoors and outdoors. He located where the ants were outdoors and took care of them. He was good, knowledgeable, and willing to listen to me. Since the service, the pest activity in my home has been very little. I'll see a spider every now and then but that’s it. I've been happy up to now with Terminix.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    Terminix is a very good company and they take care of whatever problems I've got. They do a mosquito treatment and I don't have to be home. They just come in and spray my yard. I had them here recently for that. I also have an annual contract with them for mice because I live out in the country and when it gets cold, mice want to come into the house. And they greatly decreased their coming in. I haven’t seen a mouse in a very long time. So, Terminix did a really good job on that.

    I have another service wherein they come into the house every four months and they spray. We have stink bugs where we live. They're just awful and they're everywhere but I almost never see them in the house anymore. So, any kind of insect that could come in generally is no longer in my house. So, I'm happy with their service. They call me for scheduling and their technicians show up when they say they’re coming. They're very good, knowledgeable with very friendly and nice men and women. I’m overall very pleased with their service.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    We had a man from Terminix out today that did a termite inspection and he's very professional. Scheduling that service also went very good and their reps were able to answer all of my questions.

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    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2017

    The last time Terminix was out here was for the fourth time they had to spray for bed bugs. Scheduling a service with them was usually easy. Their reps were courteous and professional, and I had a good time talking to them. Terminix missed two appointments, and they showed up on the third time I called. Their techs were also on time and very knowledgeable. After getting serviced by Terminix, I still see one or two pests every now and then. I usually wait about a month and if I still see them, then I call Terminix.

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    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 19, 2017

    I've been with Terminix for 15 years or more. They call and ask if a certain date is okay and I agree to it. And if I don't have something going on, it's no problem and they always show up on time. However, they're becoming pricey. They blamed it on the fuel for a while and the fuel went down yet they still raise their price. They've always done excellent service but there are limits to what people can do.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Terminix called and we scheduled for the annual inspection. Then their technician came and he was very nice and courteous. He did his job and I don't have any pest activity since their service.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2017

    Terminix was pretty good like the Terminator. We scheduled a service with them over the phone when we had a bunch of cockroaches. Their reps were very nice and very sweet. They should be given a raise. We had fun with the technician as well. He was helpful and friendly. He did his job perfectly fine and we're happy with the service.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    M. increased rating by 2 stars.
    Customer Service
    After a positive interaction with Terminix, M. increased their star rating.

    Reviewed Sept. 19, 2017

    Our brand-new house has ants and spiders so I called Terminix and got them to come out to spray our house just for precaution. The technician was supposed to come back because the week after he came, we still had ants and spiders and we had a few spiders and a scorpion that I had killed. We called Terminix and their rep told me that she would have the technician call me back and schedule a time, and they did.

    The technician sent a message to my husband and said that his father-in-law was sick and that we would be the first priority the next week but we never heard from him. I sent him a message and asked him if he was going to come the following week, but I never heard back from him. With the ants coming in, the house really needed spraying, so we went to Home Depot and bought some stuff and put it all around the house to try to help with the situation. It’s the first time I've used them and I’m now dropping the request for service. If they have just made an effort to come and try again, my experience would have been different.

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    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2017

    Terminix recently came to spray for bugs around the foundation outside our house. They call and let me know when they're coming and give me a number to call if I don't like the date. Since starting my service with them pest activity has been okay. There are just seasonal times when I expect some extra ants.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    The Terminix tech identified the location of a nest in our house and took care of it. He did the job at a very expedient time and the service was very successful. Since then, everything at home has been fine. I scheduled that service over the phone because we needed them to do the inside and exterior of the house. It was very easy to do and I had a pleasant experience with their reps. I am satisfied with my experience and if Terminix could do something about the skunk population in our town, that’ll also be wonderful.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    Our experience with Terminix has been good so far, they were just here for their quarterly spray. They usually send me an email or text, telling me that it's time for service and they tell me what time the technician will be coming. Then, either I'm there or not, they contact me just before they get there and I tell them if I have any specific needs. In the past, they’ve sent us technicians Rick and Chuck. We had problems with bees and ants before and they took care of those. They tell me what they’ve done and I tell them where at the house it needs to be treated the most and they've been able to help me out. And then, they contact me back and let me know that they got it done. We've also got stink bugs going on and I haven't even hardly seen those. So, I think it's throughout. There's really spiders on the outside but I ain't worried about those as they ain't poisonous. Terminix does an excellent job and, with my late father having worked there, they feel like family.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer Service

    Reviewed Sept. 19, 2017

    Our most recent experience with Terminix was three weeks ago and they were good. The tech guys come in and tell me what's going on and what to expect after they spray. They let me know to call them if I think they need to come back. They said I would see a lot of the pests coming out 'cause they sprayed in the cracks and creases and left bait. They also said the situation was very bad. They've already been out twice and we'll have to get them to come out again. The techs also said they will come out in two weeks, and that’s why I didn’t call them back. I realize it's been over two weeks now and I need them to come back out.

    When the Terminix techs first came, the pests were very bold. Now, the pests are not as bold. The service also brought out something called an ivory-backed beetle which I did not know was in my home. We have also seen a couple of spiders in the basement that we did not know were there. So, the service is working and it's bringing out things that I did not know was in my home.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    Someone from Terminix was going to our house in Little Rock. She was telling my niece about a mold buildup in the garage behind the washer and dryer and she gave them a tip to keep the garage door open when they run the dryer or washer, and I appreciated the tip. I live another state, so it was good for me to know about that, so I can keep an eye on that with them. They also send me emails to let me know when they're going to do their service.

    It had been pre-planned for the Terminix tech to come out, and she called because she didn’t think she was going to be able to make it by a certain time and that she was going to come the next day. But she was able to eventually work it in, so she called me back to let me know that she would be able to do it. Also, my husband deals with Terminix when they come to our house here in Montana. When they come to treat something else like a beehive, they’ll give him information on how to resolve certain issues.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    Our most recent experience with Terminix was when we had ants and I called. Johnny, the technician who comes out here is totally awesome and he's very friendly, so he's a pleasure to have come out to the house. I tell him what the issues are and he fixes our problems, and he puts his booties on when he walks around my house. The only issue we have with Terminix is scheduling because we don’t get notified very soon that they're coming. Sometimes we'll schedule an appointment and then they have it on a different day. The scheduling part of Terminix is very frustrating for us, but other than that, everything else is good. Since our service, I don’t think I've seen any ants. We've always had spiders and we have little issues, but not anything we need to call anybody about.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 19, 2017

    It's my second year with Terminix and the guy who comes out is fantastic. He knows his job and he knows when I want him here. He's nice and I like him. I don't want anybody else but him and I would recommend him to anybody.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    Everything has been great with Terminix. They’re dependable, honest, timely and kept us informed on what they’re doing and the results. The techs they sent were fantastic and the communication was great. We had treatments once a week until the problem was gone. We still haven’t had any issue and they made sure we're aware that we'd call if we've seen anything.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    We’ve been with Terminix for more than 10 years in different places. My husband seems to go with them every time we moved. They do quarterly pest control for us. Terminix was usually very efficient with scheduling. They texted when they're coming and the tech turned up on time. He’s the same guy who comes out. He is very cheerful and is a nice person. He also seems knowledgeable. In our most recent service with them, when the tech arrived, he sprayed around the house and worked on the outside. He then came in and sprayed any areas that I had a concern.

    We have an issue with a tree toad, and also have some small guys coming in such as millipedes, but they come in through water. So, I have to go around and feel around the pipes and under my sinks. There are still a lot of home improvement projects, and the tech advised me to address those. I’d recommend Terminix to my friends. We've used them in most of our properties.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 19, 2017

    Our quarterly program with Terminix has always been good enough. I’d been with them for quite a few years and they send a different tech all the time. I don’t like that, but they do their jobs and I don’t have anything against the individuals. I just don’t like somebody new coming in the house. Since the treatments, we’ve had very little problems. There was a time when I first came on board, I didn’t like the way they handled things but it has changed and they’re doing better.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2017

    Someone recommended Terminix to me, but my first experience with them five years ago wasn't that good because they didn't find out where the pests were coming in. Recently, however, they came in because I had a problem with mice and this time my experience with them was excellent and the speed was much better. They scheduled a service call, came on time, and did the work within the time they stated. They did comprehensive work on our house and they told me that the mice were coming into my attic. They cleaned the attic, hauled out everything that was up there, and put in new insulation. They were very thorough and informative, and they did everything that was needed. The pest situation in our house has been better since the service. Terminix did a good job and I would recommend them.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    We had ant problems at home. We called multiple places for pest service and we felt comfortable with Terminix on the phone so we went with them. The technician they sent knew what he was doing and was very polite. He was also really helpful and got rid of our ant problem. Everyone at Terminix was very nice and if I need them to come back, I’ll call them again.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2017

    Terminix comes out here for routine maintenance. They do the scheduling and then I call them back and they change the schedule if something comes up where I can’t do it. They came out here, sprayed around the house, knocked down all the spider webs and they ask if there's anything that needed to be done on the inside. The guy was courteous and polite. If you've got any questions he will ask you that and he'll answer the question. We've kept the pest activity under control with people coming out here regularly so they don't have to solve too much problem and there haven't been spiders and stuff like that around the house. I've been dealing with Terminix for a long time and I appreciate what they do. I'd recommend them.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Reviewed Sept. 18, 2017

    Mark, from Terminix, does a very good job when he comes every month to spray for bugs. He also schedules the service for me. It’s the same time every month and I always know the date when he's coming. I see bugs every once in a while but I tell Mark about it and he looks for the source and takes care of it. The experience has been fine and I haven't had any problems with them at all.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    I called Terminix in August, two or three weeks ago. The person came out and we discussed the issues that I was having and it's mainly with carpenter ants. He sprayed some type of bait around and inside the house. They're supposed to take back to the colony or whatever, but he just ran out of his last stock, so he had to go back and get it, then come back another day. He initially came out a Thursday or a Friday, and then came back the following week.

    When he came back out with the bait, he applied that in all the areas that we had sprayed and looked at before. He was polite and knowledgeable with what he was doing. I was satisfied with that. He told me who the supervisor was that should be here with him, and that's where the problem comes in. I have not had any follow-up at all. I actually thought about calling this week because he gave me the name, I just can't find it. I wanted to see how I needed to set it up if I want an immediate treatment because I was supposed to get them once a quarter. Do I just call? Because I saw a couple of ants this weekend and I think that was because I was barbecuing a lot of food and they were attracted to that.

    What should I be expecting from this treatment? Not to see ants again? I don't see them a lot. It's just that, I’m starting to see some inside the house so it really got to be a concern. And I thought they were in my attic because last year, going into fall, I saw them going up the side of my house. There was no way for us to get access to the attic because I had a paper blown into my attic. I showed him a point where I thought they were coming in and he sprayed there and put the bait there when he came back that following week.

    The problem is, a week or so after that, when I go out at night, I can still see movement. That's when I started saying, "How do I get a follow-up and not have the paperwork?" Because I think when I initially contacted Terminix, they were trying to tell me they may have to drill a hole in the wall, but when he came out, he didn't discuss any of that. He said that's only if it's drastic and if I see them anywhere in the house, we have to look.

    I want to find out if there is an option where they pull the siding off and spray or put the bait directly there. I really want somebody to come out in the evening when they are active to see what I'm talking about because we don't see them during the day and even when I see them in the house, it's in the evening. Plus, most of the time, they're dead because I spray home defense about every month throughout my house.

    The guy who came out and did what the application says that what they use can't just be bought because it's more concentrated, so it can't just be sprayed around the house. But he did spray it around and outside the house for me. And I've only seen probably five ants since then. Four were dead and I saw one alive last night. But if I go out at night, I still see activity in a couple other places. So, I don't know if he needs to come out and put out some more bait or do we need to spray them? Or should they have died down or what? The activity has been less, but since he told me, next time when he comes with his supervisor, they will call, and I expected a call, which I didn't receive. He did his job, but we’ll see in three months if we have to start over.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    PricePunctuality & Speed

    Reviewed Sept. 18, 2017

    I started with Terminix shortly after I moved into this house. My parents had used them in their house and they said I should do it for preventive measures to keep any real infestation from coming. I've used them 20 years. I have them do a yearly inspection for termites and ten years ago, I had a probable test that came back. So I had an expensive service that I pay for every year where they drill into the foundation and put stuff in.

    I stopped the regular pest control service because they couldn’t accommodate my schedule and they were just showing up on their schedule and I'm at work so I couldn’t let them in. Sometimes I don't even know if they showed up other than the fact they left a bill and it got to the point where it seemed pointless to have someone possibly coming in and paying them more than $100 a month for it. A few years back, it was better. They could accommodate me and I’d be interacting with a person who could point out places where there’s evidence of pests, which might be worth getting to and should be addressed. It was what I was looking for. Also, they started upping prices and they lost customers and service people. And now, they are in competition with other companies and they don’t care.

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    Response from Terminix

    We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2017

    Terminix is a great company to deal with and I’ve been with them for the last seven months. Their reps call me to schedule my service and they're always on time. I love it. They're very courteous and friendly too. Their techs also provide me with perfect service and I had a great experience the last time they were here.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2017

    Terminix has treated my home for roaches and Japanese beetles, and after their service I haven’t seen many of those anymore. I have also called them over for rats because these rodents have caused some damage to the home. Terminix helped me on that matter. I also always had good interactions with the techs they sent out. They're always very informative. Although they missed appointments, it wasn’t really a big deal. There was an instance when I told them that I'd write them a check and they'd cash it the next day. However, it took them a week to cash the check and it went over on my account. They missed their appointment two times. I was able to get them the third time, but I had to cancel my mosquito visit due to low funds. We were able to meet up, though, and Terminix was paid for their services.

    Overall Terminix has really helped my home. The last time they came, I called them because I wanted to take advantage of a $50 off mosquito inspection. A man came and gave me a mosquito inspection. Eventually, Terminix is also going to do a termite inspection on my home. I was very happy with what they've done for me and I'd recommend them. I thank them throughout the years for everything they’ve done for me and my home. I plan to do business with them for the rest of my life.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 18, 2017

    I've had Terminix’s service for about 20 years now and they were recently here for their annual termite inspection. They called me to schedule the service, and their friendly and professional technician came on time for it. Terminix used to send an annual bond but I didn't get one last year after the inspection. As a matter of fact, I mailed them my payment today and I don't know whether they quit sending those out or not.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2017

    Terminix came out to control a mice problem I have in my garage. They're very easy to do business with and they keep their appointments as promised. Their site is very user-friendly and scheduling the service was very easy to do online. Also, they let me know when they're on their way. The technician who came out was very professional, courteous and he knows what he's doing.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Punctuality & Speed

    Reviewed Sept. 18, 2017

    Terminix comes to our house every year and does an inspection inside and out. They came recently and the service wasn’t difficult to schedule. They called ahead of time to know if the schedule’s okay and I said it was. Then they came in, looked around, did their thing and gave me a report. Their technician’s very nice too.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    Terminix recently came out here and did the annual inspection for termites. Afterwards, I asked them to mail me a hard copy of the inspection report and they didn’t do it right away. So, I had to call and remind them and they eventually sent it out. The technician was very polite and efficient. I've been using them since the mid-80's. There were a couple of termite manifestations and they had to treat them over the years. Terminix has always been cooperative and they come out when I call them. So far, my experience with them has all been great.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    We have Terminix come out quarterly and we have the schedule set up by email. They call two days before they come as a reminder. Their representatives are very courteous and proactive. We weren't here when their techs recently came out, so they just did the exterior, but before that, they did the inside and outside. They were personable and they also asked if we have any concerns or anything odd going on or different pests. They also usually clean the spider webs that they see outside. Occasionally, we see a pest, but it's dead when we find it, so the stuff they use works. All in all, the folks from Terminix make sure that we don’t have any issues. We recommend them to others.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Reviewed Sept. 18, 2017

    I have been with Terminix for 20 years and everything's good as it's always been. We're set up for a routine service and they did a mosquito spray as well. The technician who comes out is the best. I called him many times while he was on vacation and when I told him I saw some spiders, he said he’d be over here. I can work with him many times.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer Service

    Reviewed Sept. 18, 2017

    I was using a different pest control company and when Terminix offered a $50 coupon, I started using them. I called their telephone number and they set up the first visit. I called to get a second visit, and then they came out quarterly. They were easy to get a hold of. They called and told me when they were coming. They sprayed the outside and came in and sprayed the inside. They've been out three times and Stacy, the tech, was very nice. The bad thing that I didn’t really like was I had to take half a day off work for them to come out because they couldn’t come out on a Saturday. And I know from my sister going with them that they said they can never get people to do the service on a weekend. Other than that, it's been good with Terminix and the pest situation I have now is getting better.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 18, 2017

    We changed ownership of a house and it didn’t get recorded so our termite bond could have been canceled. But instead of doing that, Terminix allowed us to pay the year and arrears in the year forward, which saved us from having to come out and re-inspect. I was very satisfied. All in all, it was easy scheduling services with them and the technician they've sent was a very nice young man.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Reviewed Sept. 18, 2017

    This is my first season with Terminix and their service is as advertised. The technician addressed the issues and corrected them, though there's a few ants and spiders since it's summer. Also, they were very accommodating when we were going to be out of town and had to reschedule the service.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Reviewed Sept. 18, 2017

    We had Terminix before and we liked this company. So when we bought the home we used them again. We have a routine service where they come out every three months. Scheduling a service has been easy to do and the technicians are great. I couldn’t ask for better technicians. We like them. Every three months the effectiveness of the pest control wears off so the pests increase but nothing serious.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2017

    I had a great experience with Terminix when they came out for a regular visit. They'd call me to schedule services. The technician was very good, friendly and always lets me know when he's here and when he's leaving. He always asks me if I'm having any trouble and if I've seen any bugs. Everybody I talk to at Terminix is always very polite, helpful, and nice to me. Terminix has been good for me and I haven't had any trouble with pests for the most part since having their services.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Reviewed Sept. 17, 2017

    The technicians from Terminix come once a month. Our experience with them were all positive though I have to remind them routinely about the things I want to be looked at that they should do. They tend to be in a hurry when they get here and they'll forget to do detailed stuff. Nevertheless, they put the pest activity in our home under control. I may sometimes have to remind them about the smaller details, but they are generally good.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Price

    Reviewed Sept. 17, 2017

    I’ve always had pretty good luck with Terminix. They recently came out and sprayed the house for me. I like Terminix, I just wish it were cheaper. I've had them for several years now and I'd recommend them to a friend.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    My experience with Terminix has been good. They did a pest control for us. However, scheduling sucks. I shouldn’t have to call after they show up to do their job and make another appointment when it’s on a two-week rotation. They can only come out once every two weeks because of the chemicals they use. So that being said, I shouldn’t have to call and make a freaking appointment when that should be already in their books. Other than that, the service techs were good and Terminix took care of the pest problem. I see no bugs now since their last service.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    I live in a sandy area where there are lots of sand and termites. It was a good idea for Terminix to come and look around to see if I had any activity or anything going on with these termites. They came out and checked, went in the basement and looked all over the place. They didn’t see any activity going on but before we bought the house, there were some problems with it and we decided to start treating for termites. Recently, Terminix sprayed outside and we asked them to spray inside. They sent me a message ahead of time saying that they're coming. After they were gone, I see a bug once in a while but nothing serious. I've never had any termite problem that I know of and I have no complaints. They keep up with the bugs.

    Terminix calls and sets up the routine service so it was easy. I have called them different times too about changing an appointment and they’ve always been able to do it. The technicians are very pleasant and informative. If I ask them about any kind of bugs like the little ants that we had for a while, they tell me about them and how difficult they are but that they would be right on them. If I have any trouble with them, I call back and they’ll come back in a day or two and fix them again. Terminix is easy to work with, they're personable and they do a good job.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    Scheduling with Terminix didn't take too long and there weren't too many questions. But at that point, information on how long I would have to be out of my house was vague. The technician filled me in when he came, which caught me a little off guard that I had to be out of the house for long. But I should have expected it. The technician has been very good, pleasant, courteous, described everything, and decent to work with. After that first round, I was back home and I had seen a couple more pests so I called them. The tech fit me in at a last minute’s notice and he swung by and hit it again. Since then, I haven't noticed any pest activities so I've been very pleased. Everybody I've dealt with from Terminix has been friendly and I'd recommend them.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2017

    Terminix sprayed for a multitude of pests and also put in traps for termites. It was kind of chaotic when we scheduled that day. I never knew when the second crew was coming because they were tied up somewhere else and helping somebody with some emergency. But once they got here it was fine. But the first one that came didn't know what he was here for which was odd. I said that he was here for the ants and other little critters so he went ahead and sprayed. But the second crew was fine. They did the termites of which I had problems with. I'm in big trouble because the termites have attacked the wood on the inside of the house. But since their service, the pest activity slowed down and they're beginning to die off.

    However, they lost one of my checks for a while and bugged me about that. I handed the check to the tech and the first one cleared and the second one they didn't know what I was talking about and kept billing me. I told them that I handed both of the checks that same day with the same tech. I found that aggravating but that got cleared up. I would use Terminix again except they need to communicate with each other a little bit better. The salesman that came out and inspected it, was not able to communicate to those technicians everything they were supposed to do. Other than that, it was fine.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    Terminix sprayed one of my apartments for bedbugs. The representatives call me sometimes but I deal more with the manager and I've already met them before because I've used them in the past. I got a screwed up tenant who always brings in second-hand furniture and wouldn’t let Termnix do the service. I have to keep doing it because I don’t trust my tenant. Termnix did well by working around it. The only bad experience I had with Terminix was when they sent the bill to the wrong address and then sent it to a collection agency. They did that twice but they finally got that resolved.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    We're with Terminix for a couple of years now and we get visits quarterly. The Terminix people are friendly and they always notify me by phone and especially through email when they're about to come out. The techs have been very good. We had the same tech every time before but he left so we have a new one now. Since having the services, outside and inside our home have been very good. So, I would recommend Terminix. Some people have problems with ants, and that's how it started with us, and I've sent them to use Terminix.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    PriceStaff

    Reviewed Sept. 17, 2017

    We had a pest problem and had set up scheduled visits from Terminix. Their first visit went pretty well. The guy showed up and he was really nice. We told him what our issues were. Then he went around and sprayed the entire outside and inside of the house. Since he came, the situation has gone off better than it was. We still have some ants that ended up finding their way in our garage but they haven't come back into the house yet. I've been waiting to see if something pops up. A lot of places usually do a second visit 30 days after but Terminix doesn't offer that. And I wish they had looked around the house more, rather than me just saying what our current issue was. It feels like they only treated us for one issue, when we actually have an issue on our back deck that could have gotten taken care of, but wasn't. But overall, Terminix does a good job for a reasonable price.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2017

    My contract with Terminix started out with termites and when I've gotten rid of them, something else came and took their place. Now, Terminix comes periodically and check to make sure that I don’t have termites which I appreciate very much. Once, Terminix forgot that they were supposed to come for a scheduled checkup and I waited. When I finally called them, they said they didn’t have me on the schedule. I was pissed about that and it killed the day for me but once the tech came, he did a very nice, clean, neat job. He put something into the baseboards and the wall close to the floor to get rid of some sort of beetle that I’ve never heard of before.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    We inherited several contracts with Terminix a couple of years ago and the techs get time based on when they were assigned, whether it was a monthly, quarterly or annual. We actually looked into other services just to be competitive when we bought the house but stayed with their program. We had a small termite problem that had to be taken care of right away so I called them. They are always reponsive when I call. One guy took down some bird’s nests that were hidden at the corners of our house because we haven't been there, and he's fantastic. He's a nice guy. Overall, I had a very satisfactory experience.

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    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    I talked with someone from Terminix over the phone and they set up a schedule, which was very easy to do. Then a person came out and treated around the outside of the house for carpenter ants. He was very helpful and professional. He answered questions and did a great job, and it all worked out fine. That was the first time we ever had them come and they'll come two more times. Everything’s good since the service and we haven’t had any issues.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    We have cockroaches and Terminix came in and they got rid of quite a few of them. I scheduled my service online and they called me back and they got setup. The rep asked what the problem was and I told him. We made a date for them to come up and then he called back. He said he had to reschedule it and that was fine. Their technician was really polite and knowledgeable. He also explained everything. We still see some pests but he told us it would take about a year and he said to call back after 10 days. I'm happy with everybody that showed up and everybody I talked to. Terminix had better service than what we had before with somebody else so I would recommend them to anybody. They're awesome.

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    Thank you for allowing us to keep your home pest free.

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    Staff

    Reviewed Sept. 17, 2017

    I've had nothing but great service from Terminix. Their reps were very friendly, very courteous, and I had no problems at all with the scheduling. If I had something planned, they could refer it to get it set up for another day. Their technician explained to me what he was doing. When he was spraying, he would tell me what it was for.

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    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    Roaches had been bad in this house. It's not gone completely but it has since declined. Terminix is much better than my previous company. Their phone rep worked with me. She was very good and courteous. Their tech was also very friendly, knowledgeable and courteous. I really liked him. So far, I'm very thrilled with the service, the technician, and the quality of whatever the stuff they're putting out. I'm very happy with Terminix and I have recommended them to a couple of friends.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServicePriceStaff

    Reviewed Sept. 17, 2017

    The Terminix people gave me a nice sales pitch and said that if I bought right away, they'd give me some discount, so I gave them three credit cards right away. They got annual payments from me and they're supposed to come every quarter. After that, the only thing I heard from them is an email saying that the card used to charge the whole year's money is now expired and they can't charge for this quarter. But I already paid for the year and they shouldn't care if the card expired now. The first time they came to my house, they treated for pests, but they didn't some for the second time. Also, the techs didn't come out as good, but they're average. It's been more than a quarter since they came. Terminix is okay but they could improve their customer service.

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    Response from Terminix

    Your feedback is greatly appreciated Bhanu. Thanks for sharing and have a great day!

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    Customer ServiceStaff

    Reviewed Sept. 17, 2017

    I've been using Terminix for almost 10 years. The previous owners of the house had Terminix service. We just continued it. I recently had an annual inspection for termites. I've seen termites a few years back since using them but I called the Terminix team and got them out here. When I schedule their service, they send me an email saying that they're going to be there at such and such date. Customer service reps and their technician were always helpful. I call them every year trying to get a better rate than what they send me.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Reviewed Sept. 16, 2017

    Terminix came for a routine yearly inspection. I got a professional call telling me that they're coming. And they told me what time they would be here and they were there when they said they would be.

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    Thank you for allowing us to keep your home pest free.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2017

    I’m not usually home when the Terminix technicians come, but I recently met one of them. He was very friendly and did a great job. He let me know that he's been in the area for a long time and that I could call anytime if there is a problem. He gave me some mouse traps in anticipation that I'd need them. I've been with Terminix for 10 years now and my experience has been positive.

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    Thank you for allowing us to keep your home pest free.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    I have my regular service with Terminix for 5 years now and it's always been great with this company. The last time they came out, they notified me about the schedule and their service was very good. I also had an excellent experience with their representatives and technicians.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 16, 2017

    We have a yearly check-up with Terminix and our most recent one was the termite inspection. I scheduled my service over the phone and everything was good. Our interactions with the rep and the tech were very good and the tech was able to inspect everything well. The Terminix people were really helpful and did very well at their job. If you asked them a question, it seemed that they knew what they were doing. Overall, we've had a good experience with Terminix overall and the pest situation at our home has been good since we've had their service.

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    Thank you for allowing us to keep your home pest free.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    Terminix came and sprayed for fleas. This is the second time they’ve been back and they will be back again in three months. So far, it's been easy setting up a schedule with them. I just call them and they schedule the service for me. The first technician that came out was really nice, friendly and explained things to me. The last guy was good too. He was quick and he did what needed to do and left. Flea activity is gone since they came the second time. It was a good experience overall.

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    Response from Terminix

    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 16, 2017

    Setting a schedule with Terminix was easy and the tech that came over was good. The pest situation's been better ever since they came out. They were excellent.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    The Terminix tech came out yesterday to spray for fleas and he did his job well. Whatever that Terminix used or whatever they did, it's doing the job. Also, scheduling the service was easy. They always got somebody out as quickly as they could when I would call. Sometimes they would call me back and let me know that they were coming out earlier than what they had scheduled. I would tell anybody who doesn’t use Terminix that they need to really re-evaluate who they’re using. And if they’re not using any pest control, they need to give Terminix a call. I would recommend any of the Terminix staff to anyone because they’re excellent at what they do.

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    Thank you for allowing us to keep your home pest free.

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    Customer Service

    Reviewed Sept. 16, 2017

    I've seen a lot of spiders and it's been our main concern so we use the pest control for that and I've been with Terminix for about two years now. We have service every three months and we also call them whenever we needed them in between. The same tech, Gary, would come out every time. Our situation has been a lot better since the services. I've seen a decrease in the spiders I've seen around the house and also the crickets. Everything has been expected and it's good. I have a great experience with Terminix.

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    Thank you for allowing us to keep your home pest free.

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    Staff

    Reviewed Sept. 16, 2017

    We’ve been using Terminix for a year and a half now and we’re on regular service. Recently we had them spray outside the house. They alerted us that they were coming that day. Their techs are friendly and they come in to get the job done and they leave. The techs keep the appointments and they seem to do a thorough job because we don’t see any evidence of bugs around the house. We are very happy with Terminix.

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    Thank you for allowing us to keep your home pest free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    I used Terminix in the past in another state and we've always had a good experience. I was a new customer in a new state and scheduling their service was easy. I was on my phone for a little while but it was easy enough. I asked some questions and their rep was nice and helpful. Also, the tech who came was on-time. He came back because it was raining the first day. But he was easy to schedule another time and he came back when it worked best for me. I had a text five minutes before he arrived. He sprayed the basement and then the exterior. It was quick and professional. I'd work with Terminix again. It was what we were looking for in that need that we had.

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    Thank you for allowing us to keep your home pest free.

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    Customer ServicePriceStaff

    Reviewed Sept. 16, 2017

    We were selling the house and the inspector found or thought he found something so we reached out to Terminix for pest control and they were wonderful. The rep did a great job and we were happy with the price. Scheduling the service over the phone was very smooth. Also, my husband said that the technician who came over was very nice and informative. Our experience was very pleasant.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    Terminix came and sprayed the house but we still have a pest control issue. They are scheduled to come out today. I've been running into a little problem with that. I scheduled an appointment last Tuesday which really would’ve worked out but they weren’t able to meet that date. Someone called me back and said they had an appointment available between 3:00 to 5:00 today. We had to wait at least two weeks to be able to schedule an appointment and up to that point, we’ve still been having some pests. It hadn’t been as bad as it was in the beginning, but they did tell us that we probably would experience some activity. But I noticed yesterday, there’s a whole lot of ants that are still outside and once in awhile, we're still seeing spiders. Not as much, but we’re still seeing spiders.

    Homes are built with a little opening from the outside. I’m thinking that’s one of the entryways that a lot of the pests are coming into the house. I'm going to address that with whoever comes over here today, if they can put a sealant or something right there to help control some of that activity. For the most part, the representative came in the neighborhood and said that they would give the neighborhood a discount, and they looked like they wanted to work with us. Hopefully, we can maintain and have an open relationship and communicate back and forth. It’s always good to hear from them, to follow-up and see how things are going because we got a lot of people that are scamming and got schemes going on right now.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2017

    Terminix came out for a quarterly visit to my house. When it was time for the service, Terminix sent me some emails and they also called a few days before they came. The rep was jovial and the technician was a pretty good fellow. He's been here a few times and he's been great. Every now and then, we still see a stray pest but the pest activity has diminished quite a bit overall.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2017

    We use Terminix for our two homes and have just started using them for our home in South Carolina for an ant issue. I made an initial call to set up and it was all good. Their technicians were very efficient. We're satisfied customers and I would recommend them.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2017

    We've used Terminix for 15 years. My mother's other house had them there for three years. There was a young guy named Paris who worked for Terminix that time and he was probably one of the best technicians that they had. Terminix has always worked well for my mother and they took care of her so I went with them. They recently did a good job for me. The tech came to the house, did what he’s supposed to do and he got the job done. He was very professional and he works with me on the schedule. I work about 70 miles from where he has to spray the house, so he knows what it takes for me to be there. I'd recommend them.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2017

    Terminix has good customer service and their techs were easy to work with. I've had them for about a month now, but when I first scheduled the call, it gave me an automated thing that said that they wouldn't be able to come out until October. But as soon as I spoke to a representative, they were able to get somebody out to my house within two days. We had a bees nest inside of our wall and they came out and sprayed some dust in it. They also sprayed the whole perimeter of our house for spiders and other different things. Though we're still having some spiders and things like that, we haven't seen any of the bees ever since they have treated them twice.

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    Staff

    Reviewed Sept. 15, 2017

    We got an announcement that the Terminix tech was coming. He came and treated insects outside the house and he was pleasant. Since the recent service, I have seen some pests but most of them are dead. So, the treatment seems to be working. Overall, we had a good experience with Terminix. They're very helpful and I would recommend them.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2017

    Terminix contacted me via phone and an automated system reminded me of my scheduled service. Their tech went out here for inspection. He was on time and professional. The service has always been good.

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    Reviewed Sept. 15, 2017

    We've had the services with Terminix for some time and they have been very satisfactory. I travel so much that I haven't been around whenever the technician comes but they have always given me plenty of warning ahead of time when they're coming the next day or so. Everything's fine that way. They come every month and they are very easy to work with. They do the outside all the time and my wife has talked to them when we wanted anything on the inside. There's no pest activity since and I would recommend them.

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    Staff

    Reviewed Sept. 15, 2017

    The guy from Terminix is always pleasant and very polite. He comes every two months to spray around the whole outside of the house. Then we ask if we have any problems inside and he'll come in and spray around the kitchen and on the floor. Also, he knows what's going on before it happens. He brought with him stuff for ants on my request and put some of that out. Every couple days, I see a palmetto bug walking around or a dead one that’ll roll over somewhere in the house. But I don’t think we can completely get rid of them. They're a Florida thing.

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    Reviewed Sept. 15, 2017

    I have Terminix as a preventative measure and they're scheduled in advance for one visit every year for termites and once every three months for general pest control. Recently, the Terminix tech came out and she just looked around the basement. All in all, my experience with Terminix has been satisfactory.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    I needed to get rid of bugs. And in my most recent service with Terminix, the first guy who came had evidently had a bad day and the second one who came was much better. He asked a lot of questions about where the bugs were seen and what he could do. He was knowledgeable and did way more than the first guy. Terminix also stands behind their work. They had to come back because we’re still seeing bugs and they keep saying that we shouldn’t so I’m going to call them again. I'm pleased with their service so far and I'll definitely recommend them to anybody.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    With all the bugs this year, I called Terminix on July 13th. I was going to get on a regular monthly plan with them. The guy told me that I got crazy ants and that regular technicians didn't handle that. I got a price, I paid it and they came to spray. But half-way through the spraying, rain started pouring so then the job was finished. They were supposed to go under my house and spray, but they ran out of spray and had to get another truck. I'm paralyzed and in a wheelchair so I'm not sure exactly how they sprayed it or if he did.

    I called them sometime over the holiday because a week or so before that my wife was still seeing some more crazy ants. I was supposed to be called back by the manager but I didn't get it. They can use the special service to do something. They couldn't answer my questions or give me give me anything. I told them to find it all and I'll pay whatever fee. I live with these crazy ants, I can't get outside the door.

    I'm still waiting for someone to come out and I'd probably go with another company because I don't like getting lied to. I paid a lot of money and when they got here, the rep told me, "Well, we don't cover this and you don't need the other thing." I should have called them first time for it, to get on the plan, so I was misled. I'm not too happy about it, and I’m about to hand over the whole thing over to my attorney and go with somebody else. I’ve got to get this problem solved.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2017

    My wife wanted service from Terminix. She’s very sensitive about bugs, ants, bees and spiders. We’ve had Terminix for about nine years and this goes back to our old house. Our most recent service with them was for a regular visit and the tech did a good job. She also let us know ahead of time that she’s coming out. She’s the same tech who’s been coming to our house now since we built it, and she always seems to be able to zap whatever the problem is. She seems to find the things beyond what we noticed too, so, we appreciate that. Since the tech’s last visit, we haven’t seen much of the bugs and that's a good sign. We're happy with Terminix.

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    Staff

    Reviewed Sept. 15, 2017

    We've used the services of Terminix for close to 30 years, so we're satisfied with them. They're a great company and their maintenance service has been working well. I send a message online to schedule for service. Recently, the tech came over to check for pests and he sprayed around, inside and outside the house. He had just been hired but he was good. The biggest pest issue I had happened three years ago when I had bed bugs in my condo in Panama City. There was some mix-up on the information down there because I was up in Destin, an hour away, and I never saw the techs. But they finally got all the bed bugs out of the closets and that was great.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Terminix came in August because we had a bedbug problem. Scheduling the service was good and I've had good experience with them as far as calling and talking. When we first called them, we explained to them what the problem was and we set up an appointment. They came out and we talked. They put us at ease for what was going on and they were very good and polite. They came twice and then we recently found another bedbug so they'd be back on Wednesday. I only have praise for the Terminix people and I would definitely recommend Terminix to others.

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    We are so happy you had such a great experience!

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    We’ve been with Terminix for 20 years now and we have a recurring service once every quarter. I don't need to schedule any visit and they’d send an email and call before someone is about to come out. The serviceman who has been coming out is very good and he last came a month ago. He is extremely cordial and texts to make sure he’s okay. Also, I’d always get a follow-up call from Terminix after their service and I’d evaluate the experience as high. We haven’t had much pest activity in our home since having Terminix services.

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    Reviewed Sept. 15, 2017

    I’m set up with Terminix for quarterly visits and I’ve had their service for a couple of years now. There’s a new tech who came during the last couple of times and the pests in my home were dead since the latest visit. There are bugs outside but as long as they stay out, I don’t really care too much about them.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    Terminix does a quarterly service. If we have a problem, we just call them and they show up. They'd come in, do their thing, ask if we have any problems then they go. They're in and out, easy to work with, very professional, and don't bother the business.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    We have the termite service and the house service with Terminix, and I get an email or voicemail telling me when it’s going to be. It gives me the opportunity to change the schedule if I need to in case they need to get in the house. We recently had the house service and the guy who came out was great. When he first came to the door, I had forgotten to mention to him about the spiders on our patio where we keep the trash cans and where he had already serviced, but when I told him about it, he went right back, cleaned it all up, and sprayed it all up. Every time, he always asks if there’s anything inside I want to be done. And usually, we just have the garage and the basement partially done. He was a very friendly and a very pleasant guy. And I haven't seen any spiders around the trash cans since the service.

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    We are so happy you had such a great experience!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 15, 2017

    I had Terminix come in for a bedbug extermination and the exterminator was great. She was very kind and polite. She was also on time, and did what she needed to do. Since then, I've not had any problems whatsoever. She came out twice to spray which was routine for her. She said that after the two sprays, we shouldn’t see anything else, but if we do, to give her a callback. She was the best person I've ever dealt with. I am so glad that she was the one who came in to do it and not anybody else. For any of my questions, I was able to call and get answered right away. She was really nice and I had a great experience with her.

    But scheduling was a whole different matter. First, they put me and my husband on schedule and didn’t let us know when. Then when I called in to schedule it, they said they already scheduled us. And then the exterminator who came in to do the spray had to change the date because she had a mandatory meeting and she said that the scheduler should have known that. It was very frustrating with the schedulers and I didn’t appreciate how all that was handled. The guy who came in to do the inspection and the people who did the scheduling weren't very polite and they didn’t answer my questions. But overall, Terminix was amazing and I’m still happy with my experience.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2017

    I had so many ants coming in the house which led me to call Terminix. Scheduling their service was good. Everything went well with the technician and the issue was taken care of. I got shut off once so I called in and they said I discontinued the service. I was happy they put me back in the program and we went right back on. They do a really good job overall.

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    Staff

    Reviewed Sept. 15, 2017

    Terminix comes out every month. The tech was a good guy and we’re happy with the service.

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    Staff

    Reviewed Sept. 14, 2017

    Terminix comes three or four times a year. They send us an email saying that they’re scheduled to come to our house at a certain day, between certain hours. If that doesn’t work for us, we get back in touch with them and go from there. Their technician is very professional.

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    Staff

    Reviewed Sept. 14, 2017

    Terminix came for a routine visit and I didn't have any problem scheduling the service. Everything’s fine with the reps and the service technician who came out was polite and efficient. I did not notice any pest since then and it's a good thing.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 14, 2017

    This was the first visit by Terminix and they did the pest control services. I called in to set up an appointment and it was easy. When the tech did the initial inspection, everything was fine. They are supposed to come back and do the inside.

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    Staff

    Reviewed Sept. 14, 2017

    My mom started using Terminix because she had mice in her garage and they solved that problem. I typically schedule service with them quarterly for my mom at her house and I've done this online and over the phone. This time, my mom asked them to come in to look at a bathroom that had some bugs and the tech sprayed and handled that problem. With the regular maintenance that they've done, the situation with the bugs has been fine. Overall, the Terminix people have been courteous and efficient. They've always done a good job and we're happy with them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2017

    I have Terminix for about 35 years and I’m satisfied with their service. It’s long distance when they call me to schedule an appointment and they don’t do that sometimes. But I always tell the man that sprays for me to call me before he comes out and he usually does to tell me that he is coming. He’s very nice and I've always had good service from him. Since the last service call, I never had a roach or anything. But I got upset when they did not send me my termite contract and tell me it was time for me to pay my termite insurance. I was afraid my contract was going out and I did not get a letter or a note from them about it. Terminix said they couldn’t believe that I did not get my termite renewal thing. But I knew it was due, so my daughter called them and she handled the issue for me.

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    Reviewed Sept. 14, 2017

    I live in a very wooded area and I wanted a service to keep insects from coming into my home and outside as well. I used Terminix years and years ago and I was happy with their service. Now, I have them set up for quarterly inspection and scheduling is easy. In the latest scheduled appointment, an email was sent and I responded to it saying that I wanted the inside done as well as the outside. That was accomplished and my interaction with the technician who came out was all good. I have Terminix for about three years now and I continue to be very happy. I'm totally satisfied and wouldn’t consider going anywhere else.

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    We are so happy you had such a great experience!

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    Staff

    Reviewed Sept. 14, 2017

    I had bugs everywhere, but since Terminix has been coming, they’ve been fewer and just about gone now. Everything with their reps and the scheduling has been wonderful. The tech was very friendly and professional and he did what he had to do and went out, so I'm very happy with it.

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    Staff

    Reviewed Sept. 14, 2017

    Terminix is very good and wonderful to deal with. I was very pleased. They sent me an email to tell me that the technician was coming, what time he was coming and what his name was. On the first scheduled visit, the man was very nice and did his job thoroughly. I was having problems and he checked all the openings on the outside of the house. He also planted a few traps for mice and I collected four of them. I have not had any other mice for two weeks.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I’ve always been satisfied with Terminix. They’d regularly come out every three months. They would first call me and tell me it’s time. So they set up the time to come. The technicians are polite and very thorough. I haven’t had any trouble out of any of them.

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    Staff

    Reviewed Sept. 14, 2017

    Terminix made a routine visit and they also came out because we were having a little bit of a rodent problem, but things have gotten better. Dealing with the technician was pleasant and there has been a decrease in pest activity in my home. So far, the rodent problem looks good. If it doesn't completely resolve, they have already contacted me and they will look into it further. They're very professional and helpful. I would recommend them.

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    Price

    Reviewed Sept. 14, 2017

    We had mice and we requested for service from Terminix. Their technicians came and did what they had to do. After their service, there were no more mice. Terminix is a little expensive but they've been very good.

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    Staff

    Reviewed Sept. 14, 2017

    Paul, the tech from Terminix, did a great job. He listened to us. He went up in the attic and put more of the wall’s sticky pads down to the kitchen. He did all that for us. We have no complaints at all. Also, scheduling the service went exceptionally well. The experience with Terminix was definitely excellent.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    We were doing some "reno" before we sold the house and a Terminix guy was coming door-to-door and we needed treatment. He was super nice and very professional. So, he did it and we didn't have any problems. There were no insects. We haven't had to schedule another one because we actually moved from that house but he left me with a paper so that I could call back and transfer it to our new house. It was great.

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    Reviewed Sept. 14, 2017

    I needed Terminix to spray for fleas outside. The technician who they sent was very good and the treatment has improved the situation. All in all, it was very satisfying.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2017

    I have roach problems and that’s why I've been having the Terminix techs come in. When I told them that I was having a problem with certain areas of the house, they just sprayed those areas. How can they get rid of the roaches if they don’t spray the whole interior of the room? All they're doing is killing some of the roaches, but the ones that aren’t killed are traveling from one area to another. I had the chance to speak with the reps a couple of times and they were here last week. They’d usually say to give the techs two weeks and if I still see roaches, I could call them and they’ll come back and spray. But when they come back, they’d ask me where I had seen the roaches and they would spray just that spot.

    A couple of months ago I told the rep that was here that I want the whole area sprayed in every room to get rid of the problems because my house is infested with roaches. I had a problem with the kitchen to begin with, but now, I've got problems in several rooms as well. The people that come here are polite but they only do what Terminix tells them to do. They say they're sterilizing the roaches so they can't breathe but if they’re not hitting every roach, I would have roaches breathing in another room. That’s the biggest complaint or problem I have, and the way I put it, it’s a hit-and-miss policy. “Let's hit it there and we might miss it.” I think that’s why Terminix keeps wanting me to come back. They had me sign a year’s contract where I’m spending money every month. They could have done a better job and I'm not very satisfied with them.

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    Response from Terminix

    We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.

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    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2017

    I got Terminix for termites and all of their services. It was very easy to schedule with them and their reps were very courteous, very helpful and nice to me. Their technician also did a great job and I don't see any insects since the service. Overall, I've had a very good experience with Terminix.

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    We are so happy you had such a great experience!

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    PriceStaff

    Reviewed Sept. 14, 2017

    The technician from Terminix recently came to put down mosquitoes. He’d come here regularly, spray monthly all summer and show up when he’s been asked to. He’s very professional and a good representative of the company. As far as pest activity, the sprays were effective in reducing the mosquitoes. Although it’s too expensive, I’m happy with the service. And I’d recommend the young man that comes to the house.

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    Customer Service

    Reviewed Sept. 13, 2017

    I have been calling for 3 days. I have waited more than an hour on hold and my calls were never picked up by a live operator. Additionally, I have sent emails for 2 days to Terminix’s customer service address, and have gotten no response. I am a contract customer, and have been for many years. I have a bee problem inside my house and can't even get someone to answer my call. Their automated system tried to make an appointment for me a week from now, which was unacceptable, with bees in the house, obviously. But I can't get anyone to answer me. Terrible service.

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    Resolved outside ConsumerAffairs
    Customer ServicePunctuality & Speed

    Reviewed Sept. 13, 2017

    We had termites swarm inside our home in March. I contact Terminix several times (5-10 X), kept getting promises that the general manager for my area would come out and access the damage. He would make the appointment but never show up, when I would call back he would tell me how busy he was. We had another company come out and treat our property and had to have the drywall removed in our family room and replaced but no one from Terminix ever came or followed up regarding damage. DO NOT RECOMMEND TERMINIX - THEY WILL NOT FOLLOW UP WHEN THERE IS A REAL PROBLEM!!!

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    Customer Service

    Reviewed Sept. 13, 2017

    I got a year’s contract with Terminix for $900. I was having a lot of trouble with mice droppings downstairs and they put traps all over. I had a new garage put up because they said that mice can get in through there. So now that’s been fixed, and I haven't seen any mouse droppings downstairs now since they came. They went all through the place and checked for termites, too. I never had termites but when they come, they check. If I have a problem and I call them, the technicians always come out. I'm very careful because I lost my husband a year ago and I have put an alarm system up. The techs identify themselves when they come. The truck is outside, and they have the company name written on their shirts.

    Evidently, I missed two payments somehow. I have a different credit card now and every time I get a bill, Terminix charges a couple of $100 in there. I'm supposed to get my regular bills but I haven't received one yet. They called me and they told me I owe for August and September. And I mailed out a check. Overall, I'm very pleased with Terminix.

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    Reviewed Sept. 13, 2017

    I'm a landlord and I contracted with Terminix to service my rental property a couple of streets away where we’ve had some roaches. I have the quarterly service and I also call them out when I need them. The scheduling was very easy to do and their techs have been out there twice. They took care of the pest problem after their second visit because I didn't have anything since that day. It’s been a good experience with Terminix and I would recommend them.

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    Reviewed Sept. 13, 2017

    The Terminix techs came out recently and sprayed the outside of the house for bugs. Then we had them come in because I had a lizard running around in my office and inside the house. The exterminator said that they were going to work on that kind of critter and they went throughout the house putting down traps. The next day, I had the lizard caught and gone which I really appreciated. It was a very good experience.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    The techs from Terminix came out two weeks ago and were real nice. They gave me an estimate and I was able to schedule right away. It was a very good experience.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    We've been with Terminix for the last two years. The team was quick, discreet, courteous and very professional. They’d usually call a couple days in advance, and we’d let them know if we need any additional services outside of what's routinely set up. The techs that would come out were very considerate and informative. Generally, it’s the same person and we've had only one other tech because that person was off or sick.

    We’re in an RV park and if we get somebody with a roach-infested camper that comes in, eventually we will have them in the house. We also live less than a block away from a water treatment plant. If we ever had a termite or ant problem, Terminix will take care of that. They can also handle most of the pests outside the house. They’re reliable and definitely worth the price we pay. We recommend them.

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    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 13, 2017

    Terminix did an aggressive treatment which I don't why didn't do that to begin with. Nobody ever said nothing to me about aggressive treatment before. The guy that was doing all my treatments quit and during his last trip he mentioned it. I cleaned all my cabinets out, I addressed the doors and everything and then I had to leave the house when they did that and he was gone when I came back.

    Also scheduling was easy until this last time. We had death in the family and so I couldn't really do it when they wanted to do the treatment. And then when I called them back to tell them go ahead and come out nobody ever called me back. It took me three tries to call them to get them to come out. I killed a roach a last night. They're definitely a lot fewer then they have been but as far as I'm concerned if I see one roach there's at least 1,000 hiding somewhere.

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    Terminix
    Response from Terminix

    We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.

    Verified purchase
    Customer Service

    Reviewed Sept. 13, 2017

    Our Terminix service is regularly scheduled but they just call on the day they come. They don’t say, “I'm going to come every 5th of the month.” That's definitely something that they could improve on. But overall, our experience with them is good.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase

    Reviewed Sept. 13, 2017

    I’ve never had a bad experience with Terminix. I’m on a regularly scheduled program and they recently came out to spray for ants and roaches. I love my technician. I've had Terminix for 6 years and the service I’ve experienced has always been great. The pests are gone.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Staff

    Reviewed Sept. 13, 2017

    We live out in the country and had problems with ants. Terminix came and we never had ants since then. They come to us for service four times a year. They schedule and tell me the time they will be here. Sometimes it works out, sometimes it doesn’t, but their representatives have been fine. Their technicians are nice too. They do whatever we ask them to. Recently, they came out and inspected around the house for spiders. So far, it’s been five years since we have them. They do a very good job and I have recommended them to people before.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Staff

    Reviewed Sept. 13, 2017

    We’ve been with Terminix for quite a while. Scheduling the service was fine and it was good dealing with the technician. However, I’m concerned that he didn’t go under the house. We have a very small crawl space and he didn't think that he could get in there but they’ve gone under the house before. Nevertheless, we've always been pleased with them. They are very professional.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase

    Reviewed Sept. 13, 2017

    Terminix came last month and the tech did a very good job, especially in scanning the apartment. So I set up an account with them to come every three months and I had a very good experience scheduling the service. I'm not seeing any spider in the basement anymore after the services. Until now, it's been very good and I'm very satisfied with Terminix.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Staff

    Reviewed Sept. 13, 2017

    Terminix started spraying when we first built our house and we never had any pests. We have scheduled our service for every three months but they let us know a few days ahead when they're going to come. They called us in the beginning and we told them that it would be easier if we just got an email. The technicians were very nice and cordial. They would ask if we have any problem or problem area. We're pleased with the service and planning on staying with Terminix for as long as we have the house.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    I have rodents and insects at home and I contacted Terminix. They were prompt in scheduling the service and someone was at my house the next day. They gave me a sales pitch and I purchased more plans than they could do. They have this system of messaging and telling you that they are coming between 8 and 4. I end up hanging around if they have to be in my house. I had several days I had to rearrange for this initially. The tech who came was very polite, though, and the treatment he did had an impact but it was not complete. I’m not very happy with Terminix right now.

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    Terminix
    Response from Terminix

    We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.

    Verified purchase
    Staff

    Reviewed Sept. 13, 2017

    The technician that Terminix sent out seemed like he was a nice man. He's also very friendly.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    I've had a termite policy since I built the house almost 20 years ago and Terminix comes every year to do a termite inspection. This year’s inspection was very complicated though and I had a lot of problems with the services. They had a date scheduled to come out and I had agreed to it. But I got an email saying they were coming on a completely different date. I called back to verify the date since I'm not going to be here on the new date. We scheduled another date and that was confirmed but no one showed up. I called in again and told Terminix that no one came and they said they couldn't get a hold of anyone so we scheduled another date.

    A guy came out to do the service and he was great. He ran my card and said that I was paid in full. But I got a call from Terminix saying I haven't paid. I told them I gave the technician my card, he ran it and he told me I was taken care of. They said maybe it hasn't shown up yet. But he'd been here 11 days prior. Terminix said I am going to be canceled if I don't pay it by the end of the month. It took many calls for me to make sure I was paid and I called back in and gave the information over the phone for them to run my card another time. That was not very smooth and the experience was frustrating. I'm hoping that I'm current now.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase

    Reviewed Sept. 13, 2017

    Terminix has been around every three months. Their technicians are excellent and since the treatment, I have not noticed any pest activity in the area. I would recommend them to anybody.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2017

    I used to have Terminix for years and then we moved into a new home and went with another company. I was not happy with them so I switched back to Terminix. Scheduling an appointment was easy. I just made a phone call and it was no problem whatsoever. The tech that came out was excellent and did a great job. He was very personable, very nice, and seemed to know what he was talking about. Terminix provides excellent service.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    We just bought a house and there were all kinds of insects and pests around that we needed taken care of, and Terminix took care of them. It was easy to schedule services with them. Two months ago, Jim, the Terminix guy, came out here and did what he was supposed to do. I told the technician what the problem was, then he went around the perimeter of the house and rectified the problem, and I haven't noticed any pest activity since the service. Overall, we've had a pleasant experience and we've had no hassles with Terminix.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    I called Terminix out for mosquito spraying and pest control. During the first spraying, the house had been sitting for a while when it was remodelled, so I had to call them back. But other than that, they did their job. They were courteous and friendly and had conversation. They have been more professional during the last couple of times I dealt with them. I will recommend Terminix to a friend.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2017

    The rep from Terminix was very knowledgeable and he did a very good job. I called in and made an appointment and they came out for the yearly inspection. I've always met the technician who comes and I haven't seen any pest activity in many years back at the backdoor where they replaced a little board there. I belonged to the company for so many years and it's almost time to renew now. But instead of it decreasing in payment, it's always increasing. I will be 86 soon and that's quite a bit, $300 and some dollars that I have to pay.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    We've been having quarterly pest control service at our house for five years now. The pest problem has been largely caught up with and we just continued with the regular service for maintenance. Our service contract was previously with a company that Terminix bought within the last year or so. We're now on subscription basis with Terminix and, initially, we set up with the representative to make quarterly payments. Then Terminix scheduled the service automatically, had their tech come out, and then billed me.

    In our most recent experience with Terminix, the tech let us know beforehand when he was coming, then he showed up on time and the work went smoothly. He walked and sprayed around the house. Before he left, he knocked on the door to let us know that he was done with the job and that he didn't find any pest issue in particular. He was courteous and seemed to be following the protocol. On the whole, the experience that we've had with Terminix has been great, easy and convenient.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    I have an old house in an old neighborhood with old trees and my pest problem started in the midsummer. I tried to kill the ants myself but to no avail. I called Terminix and the lady on the phone was very nice, helpful, and got me in as fast as she could. The first guy was very helpful, nice, and on time. Then I still had a problem with ants, so I called Terminix again. Another shot was done, but the second guy didn’t seem very interested in spending a lot of time. He was just trying to shoot around the little area where I said the ants were. Both guys called me and wanted to come earlier if they could. They were very respectful and came earlier when they said, and it was fine.

    The situation is a lot better than it was and there are not as many, but I still see a few every day. I wish the poison would have killed all of them or kept them from coming in a certain spot. I signed up for every three months and maybe once they get the areas a couple of times, we'll get rid of the main source. Overall, it was a good experience, but I assumed the ants would be gone, especially after two treatments. But they did an okay job, I'm fairly pleased and I'll keep Terminix.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    We had a problem with wood boring bees and yellow-jackets. It was very easy to schedule with Terminix and their rep was polite and courteous. He was very efficient and didn't waste a lot of time. The technician who came out was great and was more efficient and thorough than necessary, and very polite. He came back twice and wanted to follow up. Then he sprayed a second time just to discourage the little pests from coming. He also found termites on a woodpile that was close to the house, which was why we engaged Terminix on a long-term project. With this contract, he comes by every few months and we agreed to do another contract with him for termite protection. Overall, my experience with Terminix was extremely positive and I'd recommend them any day.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase

    Reviewed Sept. 12, 2017

    Terminix seems to go ahead and schedule my service without first speaking to me. And I don't have internet at home so I might not even know they're coming until it's too late. I've always had to reschedule. But when the techs come out, everything's always pleasant and I have always been pleased with their service. The last time they were here, they looked around, filled out the form and said everything was done.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase

    Reviewed Sept. 12, 2017

    Terminix was here the past month or two but I wasn't around. Somebody came by and my son let him do the service. Then he left. As far as I know, there hasn't been any pest activity in our home since then. I'd recommend them.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    We have an annual contract with Terminix and they'll come every quarter. They sprayed for bugs and there was a follow-up service. We're getting a free second treatment but the National Dispatch seemed to thrash around. I had to call them to find out what the status was and they couldn’t tell me. They were going to email to the local office. They didn’t seem to be very progressive. They never got the messages to them when they were supposed to come, but because I had the local office number, I called them and they were excellent. They told me when the guy was going to get here. The guy called me, he arrived on time and did what he was supposed to.

    The technician was very aware of what we needed and he said he’d take care of it. Also, he explained it in great detail and told me what he was putting down and what he was expecting to accomplish. He told us to give him a call if we have any other reoccurrences and he would come back. It was a great experience and our problem was taken care of.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2017

    We needed some mouse traps. The mice ate them all, so they had to be replenished. We stopped by the Terminix office, which is close to us, and set up an appointment. They were prompt and scheduled me the next day. The technician was right on time. He was polite, knowledgeable, and did his job. He also sprayed around the house. We live in the boonies. The pest activity might be ongoing, but most of it is gone, especially the ants. You get a mouse once in a while, one or two, but that's pretty rare. Terminix worked out fine.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2017

    Being with Terminix has been a pleasant and convenient experience. They come in, spray and do their checklist, and then they’re done and we're good to go. It’s the same as always. Their reps are friendly and knowledgeable too, while the interactions I had with their techs are one of the better experiences that I’ve had with technicians. Since I’ve had services with Terminix, the pest activity in my home have been minimal.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2017

    A couple of weeks ago, a guy came for an inspection. I was unaware of it because they have the wrong phone number for me, but they got it straightened out. The guy was thorough, he even crawled underneath the house. I've had them ever since I came here 5 years ago and my Terminix experience has been good.

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    Terminix
    Response from Terminix

    We are so happy you had such a great experience!

    Verified purchase
    Staff

    Reviewed Sept. 12, 2017

    I have Terminix come out regularly and they are very accommodating when it comes to scheduling our service. The technicians that they send seem like nice guys too. They're professional and courteous as well.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase

    Reviewed Sept. 12, 2017

    I like Terminix. We've been off their service for a few years and I've enjoyed them being back. Also, I got back the technician that I like, Wilbur. They came out and did a good job. They've come back the second time to fix some things that weren't done and I'm quite pleased with the service that I'm getting at this time.

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    Terminix
    Response from Terminix

    Thank you for allowing us to keep your home pest free.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2017

    We have a termite contract with Terminix and they've been doing yearly maintenance for us for at least 20 years. They call us when it's time for the service and schedule a date. Their techs have been very good, too and since we started with Terminix, we don’t have any pests, so the yearly checks seem to be doing fine.

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    Terminix
    Response from Terminix

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    Terminix Company Information

    Company Name:
    Terminix
    Year Founded:
    1927
    Address:
    150 Peabody Place
    City:
    Memphis
    State/Province:
    TN
    Postal Code:
    38103
    Country:
    United States
    Website:
    www.terminix.com

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