Terminix Reviews

Over five years ago, I saw a rodent in the neighborhood. I got Terminix so I would not have a problem and I haven't had any. I put a couple of pieces of bait boxes and they were always empty when I came back. But the last time, they've been full so that's a plus. I have Terminix on a quarterly schedule and the scheduling works. I get an email then a phone call. A couple of times, I've had to reschedule and it was no problem. For the most recent service, I wasn't home but the tech did what he was supposed to do. Their technician has been very personable and if I have a question, he answers it. He's also given me some information and tips. A couple of times, I also had questions and the reps were able to answer them. The only setback is the price has been going up every year and if it goes up again, I may actually stop the service because I'm retired and on a fixed income.

It’s been a good experience with Terminix. Everyone from this company is doing a great job and I would recommend them. They do routine work for us and it’s been easy to set up an appointment with them as they work with my schedule. Our technician is knowledgeable too. Since we’ve had Terminix, the pest situation in our home has been a lot better.

Terminix came out recently and sprayed for ants, roaches, and termites. It was very easy to set a schedule for the service and it was a good experience. The technicians were very pleasant, very friendly and respectful. And since we've been receiving service from Terminix, I haven't seen any rodents.

I recently had a very satisfying experience with Terminix. Scheduling the service went well without any issues, and their reps were very helpful and their techs were very professional.

Terminix tells me five days in advance that they’d come for the regular, quarterly pest spray and inspection for ants and roaches. The person who comes out here, Silvio, is wonderful. He calls the day before and confirms the window of time, which is usually two hours. He arrives on time and is very polite and considerate. He leaves everything the way he found it. I’ve got a doggie door that he can barely squish through and he takes off his equipment to get through the door because there’s not enough room for him. He does his job and never complains. He knows I live alone and he’s been coming here for a couple of years. And if Terminix gives raises, he needs to get a raise. A year ago, I had rats on my roof or in the attic and Terminix took care of it. Overall, I’m satisfied with my experience with Terminix.

I hired Terminix to get rid of roaches, ants, and spiders. I had them coming out every single week because they said they would do it every week until they get the pest problem under control. They missed one week, never showed up and never begun in the yard until my daughter had to get beaten about it and I had to get beaten about it with them. The tech only did two spots in the front yard. He’s a nice guy but what we needed to be done is not happening.

When I first moved in, Terminix had a lot of advice for me and other things, and got some other stuff I had done. I got it done quickly and they've much kept to their schedules and notified me. I have no complaints at all about Terminix. Last week, they came for a periodic check and it was excellent scheduling the service. They told me when it was going to be and it was in that time. Since the technician didn't have an exact time, she called me up and told me once she was on her way, and arrived not too long after that and did her inspection. An all-around checking outside and everything was done and it was all fine. The waves of beetles that are running in the house can't be stopped from getting in entirely but they die soon after Terminix does their service.

Our annual termite inspection from Terminix went off okay and we also have a quarterly maintenance. Terminix schedules them and then we work out the time. There were some scheduling issues with the termite inspection but we got it straightened out. The guy who comes and does the spraying explains what he’s doing and does a great job. The pest activity has been under control for a long time.

There were black ants out by our tree so we called Terminix to take care of it. They come on a routine schedule and they call us when they're coming. In fact, they came out to spray not long ago. Their customer service and technicians have all been good. Terminix is a dependable company and everything's been good so far.

Terminix is excellent. I get quarterly visits from them which they schedule for me. Thye tell me that they’ll be out on a certain date which works out perfect for me. I work when they come, so when they’re here, they just leave in my mailbox what they did. But when I have a problem, I tell them and then, they take care of it. Since we’ve had services from Terminix, the ants in our house have been pretty under control. I would recommend Terminix.

I’ve been having a really bad problem with ants. I've been inundated with ants like they're coming out of the sky. They attack our house. My cat would drop a piece of food and in five minutes the ants will be on it, dragging it back to the side of the house. I blame it on the rain because most ants seem to live in the trees and outside and after the hurricane, they ran inside to hide. Scheduling with Terminix is not difficult at all. They're friendly people. I call a girl and she would set me up within a time period. They would give me a representative and then the rep would have somebody out within three days. They sent a girl out and she did a really nice job.

My wife decided to go with Terminix when the home was bought and we’ve been very happy with them and stayed with them. The technician named Michael does a terrific job. He comes in and always lets me know when he’ll be here and also lets me know when he arrives. He would give us plenty of warning, that we need to have gates open and things like that. We do that and just before he comes, he will text and say he's on my way or he'll be here in an hour. He does the service and then lets me know when it’s finished. I’m typically not home, but he does a great job.

We got Terminix for preventative maintenance and we have every three months service with them. So far, everything's fine. But once in a while, we get roaches, maybe because it's an old building. Scheduling a service with them has been excellent. However, getting a hold of them is a little tedious. But it's fine because they are a big company unlike getting a hold of a small company, which is hard. We gave the contract to somebody and then he passed away, and it's difficult. But with a big corporation like Terminix, they always have another person who comes when one person goes. And, the person who comes to do the job is very professional, courteous, and does the job fast and good.

We scheduled a service from Terminix a few weeks ago due to cockroaches and it went really well. It was our first time and it was easy to schedule with them. The rep was very polite and very helpful with the situation. The interaction with the technician was good and he was very helpful as well. There are no pest activities anymore after their service and I would recommend to use them again.

This is our first year with Terminix. Scheduling was easy and they also notified me when they were coming which is very helpful. The Terminix guy came and did his job. Since it’s fall, bugs are trying to get in but anything that we see is dead. Terminix comes and does their job and we don’t have bugs. I’m perfectly satisfied.

I’m very pleased with Terminix and they’ve been all wonderful. Somebody answered when I called them at 1:00 in the morning. The first guy who came out was professional and excellent. He wrote up everything from the start. He had somebody come out here as soon as possible. Then, the exterminator who sets the traps came and he was an excellent guy as well. He came back again to check the traps and told me to call back after two months so he could check it again as it might change when it gets cold outside. I haven’t seen any mice since then and everything has been great.

We just purchased a home and when we evaluated it, it has termites so I asked a family member and he said that he had really proven Terminix for his home. I got the service from Terminix, too. Scheduling with them went well and their reps were really helpful. Also, the tech who came was good. I’m happy with the services from Terminix and how we were able to finance the amount. And it's really great that we’re doing monthly payments with them. I’m highly satisfied with the company.

I've killed three big water bugs in the house that appeared in three days two or three weeks ago, I called the 800 number and scheduled my appointment because I needed to have an additional service when they called and it wasn't any problem. I was having a lot of spiders in my den downstairs and it has gotten better. I'll call them if I see something. Whatever they're using is doing a good job.

Terminix contacts us for the schedule of the service through email and they come and spray for ants. I've only had to call the technician back once and he has always been helpful and pleasant.

We’ve had a good experience with Terminix over the last several years. It’s a bit expensive but worth it to get the service that we did. I’ve had three contracts with them. One of them is the termite protection, one is the mosquito service, as well as the regular pest service. And each of them has been very good about giving us a heads up as to when they’re coming and when they shouldn’t. They set up a schedule for each based on what they’re doing. They ask us if a certain time is good and we let them know whether it is good or not, usually by electronic means.

I like the friendly people who came out here and I know that they're thorough and I'm confident that I have exactly what I need them to do. I've never had a bad experience with their service. I've been a customer for years and years. Now, I had to call them back because I saw one roach and Red came out. I'd known him for years and we were happy to see each other. He sprayed and I have had very little bug activity. I'd seen one more bug since then and I haven't called about that. I thought I'd wait a little bit to make sure that was just another leftover from somewhere. Red comes every three months and if I need him, then I'd call him to come back. I also have Terminix come at inspection. So I'm extremely happy with Terminix.

I recently sent Terminix an e-mail. Saturday, November 04, 2017, I received an e-mail from Terminix Social Team, to post my experience on Google. The following message is what I sent to Terminix. "I received my service on October 20, 2017 and paid the $72.00, check number ** for the Exterior General Pest Control. Saturday, October 28, 2017, I get a statement, Total Due $72.00. This is the same thing that happened before when I paid for services the day it is done. It would be great if you would get some communication with the office here when payments are made. It also is very helpful for us on a fixed income to save on stamps to mail payment to you. I really do not want to change my service to a local company."

We had good service with Terminix in their first and second visits but we still had the problem, so we did a third appointment. They wanted to go to my house on Saturday from 12:00 pm to 2:00 pm and we waited for the guy for a few hours. We had plans, rented a hotel to spend the day over and had to leave the house for at least six hours, but he never showed up so we just lost money there. We called several times and talked to different people, and they said that my appointment was cancelled by mistake and that a supervisor would call me, but they haven't me yet. This was the first time it happened to me. However, we had to keep doing it because I already paid for the service. So I want everything done.

Late summer, we were troubled with yellow jackets entering inside the house and attacking my family members. I used a number of sprays every day, sometimes, 4-5 times daily, outside at their entry areas. It would slow down for a short period of time after the spraying, then, the situation would be the same as before. Finally, I called Terminix. They were very prompt to respond and sprayed on the outer wall. The result was dramatic. However, by then, there were a number of bees were already inside. I called Terminix a second time to spray inside the troubled area. They came and sprayed inside. Since then, we are free of yellow jackets attacking us inside the house. Both times, Terminix employees were courteous and sympathetic to the issues. I would definitely call them back with any future pest issues. Based on my experiences I will not hesitate to recommend Terminix to others having similar issues.

We’ve been with Terminix for years and everything’s been fine with them. We had the house inspected when we bought it. Terminix comes here once a quarter for pest control, and they call me to tell me that they’d scheduled. The reps whom I spoke with were very helpful and nice, and the technician who comes does his job and does a bit more. I was satisfied with their service most of the time but there was one time that I had them come back after spraying.

Terminix technicians were friendly and they always come in and check what's going on if there are any issues, and then they spray and they go afterward. Their service has always been quick and easy which occurs every three months. There are no termites and ants, however, we have the distinct bugs which nothing could be done, spiders which always built the webs and the regular mice which was seasonal. But other than that, everything is good. Terminix is a house protection and I would definitely recommend them.

Terminix recently came and did a routine check. They called me to tell me that they were coming and worked with my schedule, so that was easy. The technician was good and very helpful. If I tell him, “Oh, we need this", he would do it. There are not that much pest activities anymore, so it’s been getting good. We used to have a big infestation but they have diminished a lot. Probably on the next time they’d come, the pests will be no more. Every time we called, they were very helpful and friendly. We have a good experience with Terminix.

We've been with Terminix for about a year and a half now and every person that we dealt with whether it’s on the phone or in person was professional. I set up scheduling with Terminix by text message. The tech did a good job and pests have been significantly reduced to almost nothing. Terminix has solved the issues that we called them for in the first place. We’ve been very happy with Terminix and we’re going to continue using them.

Terminix recently came and did their normal routine visit where they sprayed inside and outside the house. We are set up for a quarterly visit and scheduling was very easy. I always get an email and then if I need to change the date, it's really easy to do it online. The reps on the phone were very helpful and easy to get ahold of. I like the technician and he's the same one every time. He is really easy to get along with and he does whatever I ask him to.

The gentleman from Terminix that went through my rental property worked with me and I know it was on a weekend. We have some issues with payments that we couldn’t pay through but he was very helpful and very professional. We had a good experience.

Terminix came recently to do their every three months inspection. They contacted me and let me know when they would come by leaving a message on the phone. Their tech’s name was Larry and he is just awesome. Anything that I have, any questions I ask him, he answers them. I just wish he gets some credit because he’s excellent when he comes out to my house. I've had other pest controls come out to my place and I've never had anyone that was that much into his job like he is. I couldn’t ask for a better person to come out to the house and I'd recommend him to anybody. Terminix took care of all my pest problems and I would use their tech continuously.

Back in 1981, I was not happy with the company I used because of the cost. They were spraying every month so I was paying them every month. Terminix was less at that time and when I called them, I found out the difference and that I was really overpaying with the other company. If they had to spray every month, then it wasn’t a good product.

Our experience with Terminix has always been fine. They treated our house years ago and we've kept a preventive contract with them. We've been with Terminix for quite a while and we've had the same guy for the past 3 years. He's been great. Terminix is professional, but they have a tendency to send technicians out for their yearly inspections without letting us know ahead of time. They just show up last minute.

Terminix tells me when they're coming out and they come out once a month to do the outside. Everything looks good and I haven't seen any pest activity since having the services. I'm happy with the service right now.

I have a contract with Terminix where they come every three months to spray. I've been with them for 5 years and I see fewer spiders and things like that around my house. Terminix usually calls and tells me when they're going to be here and since they just spray the outside and don't come in, I don't have to be here. I called a couple of months ago since they increased my bill a little bit. They reduced it back down to the amount I've always paid. I've always been very pleased with the service, and I’d recommend them.

We had a bunch of little mice in our home. I called Terminix and I had no problems in scheduling the service. They called me and told me they were coming. Sylva, the tech who came over, was very pleasant and he went around in the house. The house is good now and we don’t have any mice here anymore. He took pretty good care of that. It's a little expensive for the inspection but I had a very good experience with Terminix.

We've had cicada killers for a couple of summers and Terminix said that there's nothing they could do to stop them. I wish they could. The insects are not particularly aggressive, so you don't usually get stung, but it's just a more annoying kind of a bee or something that looks like a wasp. But Terminix came when we had bees in the cable TV box outside. We tried to see if there was a beekeeper that would come and get them but beekeepers would not come voluntarily to get them. They wanted us to pay several hundred dollars for them to come out and collect the bees. So, we ended up having Terminix come get rid of the bees. They did it that same day and did a very good job.

Terminix recently came over for a routine call. Scheduling was very easy and their techs have been good. We've called them back twice for ants on the deck but for inside the house, we only needed them once. Their billing process is a little confusing though. I pay on a monthly basis, but then get billed for the service. I don't understand that, but I'm sure I can clear it up.

Terminix came twice, in August and in September. On the first one, I told them if they could get here earlier, it'd be great because I had bugs I wanted to get rid of. I was first expecting a call but a guy showed up at 7:30 the night before our schedule when our doors were closed. We had a schedule for the following day between 3:00 and 5:00. My husband told him to spray outside because he was here but we were all upset that he came late. Then the little white bugs didn't go away so I had to call back and this time, they came back out at the scheduled time. We had these little white things and the technicians figured where they were which was under the dishwasher. They're not there anymore though.

Terminix came and looked up what I needed them to come in for and addressed the issue. Scheduling their service was very easy. The customer service rep was professional as well as the two guys who came. One of them reviewed our issue and the other did the work. I was happy with my Terminix experience.

I set up the annual permanent service with Terminix for a rental property. During the initial appointment, I talked to the tech a little bit about what bugs were found in the house. Then he sprayed a little bit and left. It was an excellent experience and after the service, I haven't heard of any pest problems from the renters.

I was notified via email about the schedule when Terminix would be coming. They had to spray around the house and the technicians were friendly and did a good job.

Terminix came here to do treatment on mosquitoes three weeks ago. It's a monthly treatment and I only scheduled the first one and everything else was scheduled automatically. The last technician was really great. I didn’t see a lot of improvement after the first treatment but it seems to be better now on this second-month treatment although I don’t know exactly if it is because of the treatment or just because the temperature dropped dramatically. Nonetheless, everything was wonderful so far and it was simple to get through.

Terminix took over SafeShield and they came out and did what would’ve normally been SafeShield’s quarterly treatment. The technician was great. He was very friendly, professional and kind. He looked me in the eye and told me everything is going to be the same. He was a good guy, and I had a positive experience. This time of the year, there are spiders outside and Terminix nipped the problem that we were having in the bud.

Terminix came out and sprayed for outside bugs. I’ve had the bugs for quite a while and can't keep them all out, but Terminix always maintains them to my satisfaction. They are the ones who schedule the service so it's all right with me. I also get the same technicians for the termites and another for the bugs every quite a while and they're very talkative with me. It's expensive but they do all right and I recommend Terminix to anybody.

It’s been about a month since our last service call with Terminix. They normally schedule their service to my house every three months. I had another account for my business which was a once a month service, but I canceled because I didn’t need it anymore. I’ve spoken to the tech who came and asked him to look into the matter that’s happening. There are a few more spiders in the house, so he made a recommendation. Terminix has their ups and downs, but I’m hoping that it's going to go well.

The service of Terminix has always been good. It’s been a routine and they let us know if they’ll come out for the quarterly treatment. They come to my two clinics and come once a month to my office. They either send me a text or email but they’ll work around my schedule because sometimes the schedule doesn’t fit me. The technician has been good about it. He's been doing this for years and even before he was with Terminix. He knows everybody at the clinics and they’ve known him for years. He goes, does his business and does a good job. If there's a problem with anything, I'll tell him and he'll address it when he comes. The company is no better than the people that work for them and the technician is probably the main reason that I stay with Terminix.

I was at my daughter's house that was half a mile from where we live when a Terminix person going door to door came to her house. I told him that I needed some help with ants. He gave me his cell phone number and we met him on the road and we made a schedule. I signed up for the year and it'll be renewed at the same price and then, after that, they can change the price. But, I'm going to stick with them. Their service has been excellent. They were very professional and helpful and the products they use are relatively safe. The technician came to the house and sprayed outside. He was very friendly and professional and it was like he was a neighbor.

Terminix came out for the annual inspection for termites, the monthly spraying and for the little roof. Their technicians were very nice, helpful and they saw the bugs that needed to be taken care of. The one we had last was fine and I called him back because I saw a little mice running around. It was easy scheduling such service. They had to reschedule and they met my needs. Since having Terminix, I haven't had seen any of the rodents that were here. They did a very good job and they continue to do good work. They're great.

I called Terminix about a month ago and they sent someone out. He's very knowledgeable. It continued more than a couple of days from when I called. And since the service, they were better than they have been. So, we're satisfied. Terminix did a good job. I would recommend them.

Terminix was excellent. The young man that came out was very knowledgeable and very patient. I should have gotten his name but he was awesome. He did a good job. The service went very smoothly. He explained everything to me like where the spiders are from. He even took down some spider's nests. I felt very relaxed through the whole thing. I would definitely recommend them to anybody. I would call them again if I had a problem.

One of our family members had had Terminix and they recommended it. The lady who came and presented it to us was excellent. The tech who came was a young lady. She sprayed around the outside of the house and did her job well. She was very nice and professional, and my experience was very good. The only problem is, I got two months of bills in the mail. The last time I called about it, I was told that somebody had registered it in the wrong place. So they were billing me when they shouldn’t have been billing me. The response was immediate, though. I just told them what was going on and they checked it and said that’s what the problem was.

When we bought a house, we decided to get Terminix as a preventive service to make sure that there were no termites or anything like that. We have ants during the summer time but that is a normal thing and we had gone ahead and sprayed for it when we first bought the house anyway. I have their people come do it every quarter and scheduling our service was good. Their reps were lenient with understanding my schedule and worked around it. While I was still in classes, one guy technician showed up to spray. I tried to make it here early and I was grateful that he figured out a way of how to get in and do it. He also texted me before he got here and after he was done. It was a great service.

My experience with Terminix has been really good. The company always calls me and let me know they're on their way and I appreciate that. They always come to my door and let me know they're here, and they ask if there's anything specific that needs to be done. They're very knowledgeable and efficient but they're very polite and caring. I was having a problem with mice, and the tech put a couple little boxes outside and the mice are going into them. And the time before when he was here, he told me he had five mice in the box. And I like that since the service, they're not getting in the house anymore. All in all, the technicians and customer service representatives were all extremely polite and courteous. Terminix does a great job, and I'm very pleased and impressed.

Terminix comes for a regular visit. I asked when they came if they would check the inside because sometimes after heavy rains we'll see those big water bugs. So their tech sprayed in the kitchen. Whenever we ask them for particular concerns when they are coming they always pay attention to us. The technician that we have, if he has what we need with him, would just go and get it and come back and do that while we're here. They have always been thorough. If we have any questions they answer. And if we're not here and we want to ask about something we can call. Their reps are accommodating. I'm satisfied this company and I would recommend them.

We were having issues with mice. I have an old house and I had a cellar where there was less after a flood that night. I hired some of those guys that do hoarders and they took everything out. Right after we cleaned everything out, I started seeing mice and they all came upstairs. They were in my dresser drawer and it was awful. Somebody told me that mice don’t like mothballs. So, I put mothballs in a big circle around my bed and I didn’t sleep for two nights as I was afraid they’d run up on my bed.

I was seeing carpenter ants. I called Terminix and they had somebody come out a few days later. The gentleman who came out was professional and did a nice job. I haven’t seen any other carpenter ants since he came. Terminix gets the job done.

We had Sears many years ago and Terminix bought the pest control service from them. We had another house in Alabama that we used Terminix for and the technician that we had there was an older gentleman that had been our technician here. He lived in Alabama and he would do our service there on his way home so he was kind of off the clock. He retired and now our regular guy is Greg. He is wonderful and we've had him for a long time. But recently we've had some different people do different services and they've all been very good. The most recent experience we had with Terminix was our regular pest control and mosquito service. Scheduling the service was very easy. They usually do it then they call us to confirm that it's okay. For a while, we were having an issue with our termite service being billed incorrectly but they straightened that out. Terminix people are professional, courteous and attentive. We wouldn't consider using anyone else.

It was very easy when scheduling the service with Terminix. I called on two occasions and both people were very knowledgeable about their services. The techs that came out were friendly, courteous and helpful and did an initial spray. It was more preventative and it has been good. We haven’t seen bugs. I would recommend Terminix.

We've had Jim as our Terminix tech for a couple of years now and he knows what to do. He's on time and we unlock the doors for him and he does the garage, the house and the basement, and let's us know of anything that we need to know about. He knows our names and we're on first name basis. And if we have any problems, we call him and he takes care of it. When we had a little bee episode this summer, he came out and zapped them. Our experience with Terminix is wonderful and we've been using them for close to 20 years now. The pests are few and far between since having their services.

I have a contract with Terminix and they come out every three months to spray for insects. I had their services last month and it was good. The tech they sent out was excellent. He’s wonderful and friendly, and wherever I tell him I'm having a problem, he will see it to it that it's sprayed there and things are taken care of. The service does pretty good for about 60 days before I start seeing the little critters again. But, usually, by that time, it's pretty close to another service. The only thing I hate is that the fees keep going up every year. But, the Terminix people are pretty prompt. If they call and say they're going to be there on a certain date and time, they're usually correct about that. I have recommended Terminix to a neighbor of mine.

We had termites and we thought it was old wood rot from the water. When the carpenter started tearing it apart and put new ones there, he noticed that some of the boards looked like they had termites on them. So we called Schendel and they came out and inspected it. They confirmed they were termites but they said that most of them were already dead. But you never know about the new ones and since I didn’t want any, we went ahead, dug all the holes and put all that stuff in. When they came out to schedule the digging for the holes, they explained everything to us. They told us what will happen and how many zones that they were going to put in around the house. Once a year, the techs said they’d come to check and redo them. I presume the termites are all dead and gone now because that’s what that stuff’s for. I haven't seen any termite activity and the tech said that the traps were full when he replaced them and nobody was bothering them.

We have an annual service from Terminix and their technicians are professional and courteous. We'd recommend them to others.

I've had Terminix for years and I’m very satisfied. They come out every two or three months and they call me a few days before they show up and get the service done. The tech always comes at the door and I let him go ahead and do the back. He would come inside the house if I need him to. Now, I hardly have any pest activity.

It has been almost a couple of months ago when Terminix came out and sprayed for outside bugs. I see bugs at the house every now and then, but Terminix has always maintained the bugs' activity to my satisfaction. They are the ones who schedule the service and generally, I don't have to be here. I’ve been getting the same techs for quite awhile, one for the termites and one for the bugs. They are very talkative but they do all right. I’d recommend Terminix to anybody. They do what they say they’re going to do. It’s expensive but everything in this world now is expensive so you have to go with the flow.

Terminix recently made their regular checkup and everything went fine. We had no problem with the schedule and now, we don’t have pests. However, we’re going to cancel the contract because my husband and I are both 91 and we don’t know how long we’re going to be here in our house so, we’re winging it.

Terminix usually comes out and does the termite inspection. And when I scheduled a service with them, it was fine and pleasant. They were efficient, too, and then, they got back to me after they completed the service. I am satisfied so far.

I was very despondent before I first started with Terminix because I had an infestation. I live on a ranch where cockroaches and water bugs love to be. When I started with Terminix up until now, the pest activity became lesser to none, which is a miracle and a major deal for me. They have almost fixed the problem completely. It’s always easy to schedule our service with Terminix, and their representatives have always been helpful. They usually make the initial contact and then we just call back and forth to make sure. They’re very good at communicating and letting me know when my appointments are coming up. I know the technicians by name and it is a good thing. They’re wonderful people, and they take the time to educate me as well as in doing what they’re supposed to do. They take care of the problem, and I like that they always let me know what’s going on and they take the time to explain if I don’t understand it.

I had Terminix when I lived in West Texas for several years and I started a new contract with them this last month. Sitting on the phone for 10 to 15 minutes and waiting for a live person to talk to is way too long but the reps are very friendly. Everybody's friendly. Our technician is exceptional. We're very happy. I like the website and scheduling things. It's all good and I'm very satisfied. I look forward to a long relationship with Terminix.

So far, I had a good experience with Terminix, so I cannot complain. The last time I had a service, they asked me to call them back if I see any more mice or spider webs. When I called them back, they came right away to take care of the problem. It was easy to get them out here. I called them on a Tuesday and while they can come the next day, I told them I wanted them to come on a weekend. So, they came on a Saturday. The technician they sent was wonderful. She explained what was going on, and told me to let them know if I see anything, or if there is any change. Overall, she did a very good job.

I have an issue with rodents under the crawlspace of my house and the ground squirrels have chewed the wiring on my air conditioner. This started about six weeks ago. I had a Terminix tech come look at the house and he told me that they would do an exclusion, seal all the vents and grooves, get under the house and catch the rodents. He also told me that they would seal them out and put the stuff down around the perimeter to keep them from coming back. He said they want to charge me $1,800 for it and I agreed at the time because I thought they were going to do a lot of stuff. But the long and short of it is that it's been an ordeal since then.

The person from Terminix who comes to my house is very good. He's nice, always on time, and does an excellent job. I don't like the way they schedule visits though. They call and just tell me that I have to be home at a certain time. I don't really like the way they announce it. They're just saying what they want to say. They could ask you, but they don't. Other than that, they're doing fine.

We’ve been with Terminix for about a year and I have a good experience with them. We started getting treatment for termites and then we got a little bug problem that they’ve treated, too. Terminix did a good job and we don’t have any termites now. They recently came out for a yearly termite inspection and it was fine. They’re professional and always willing to come out if we need them. They're also very good about communicating using the phone to let me know when they’re going to be here and if they’re running late or something is changed.

We just switched over to Terminix after being with Western Exterminator for 30 years, and so far, so good. We called their tech out because we had some ants. He sprayed really good on the outside and then the ants decided to move into the house. When I initially called to talk to the 800 number, they told me I couldn't get any help until November 1st. That was not acceptable. I had our technician's cell phone so I called him directly and he was out the next day. And he took care of the problem. We are satisfied with our technician and the representative lady that signed me up was good. But it was terrible when I called in with that emergency a couple of weeks ago.

Terminix comes regularly and spray for roaches, and it's been good. I've also been having mouse problems. The reps I've talked to on the phone were friendly and knowledgeable. The technicians have been very good, polite and helpful. I like that I know when they're coming through text messages. I'm very pleased.

Terminix came about a month ago and everything went fine. Scheduling service with them was not hard at all and the reps were very polite. Also, the techs were very polite and friendly. I found some fleas a couple of weeks ago, one in the bathroom and one in my living room so it could be the time for them to come back again.

I have an annual contract with Terminix for termites. However, I wasn't quite content with the technician that came out, who I had a consult with, on how to deal with the water underneath the house. I wasn't happy with what he was saying as they didn't do anything to solve the problem. I've had other people coming and trying to get rid of my critters. They caught the skunk that was underneath the house but it's been rather a traumatic experience for me. Nevertheless, I’m happy with the service that Terminix gives each year. I'll continue with the termite contract as they’re pretty good on that.

We’re on a monthly plan with Terminix and we've continued to use them for about three years now because they do a good job. They come out and treat for mosquitoes. They also treat the outside of the house for little ants and bugs that try to get into the house. Setting up is simple. I make a call and they come out and start doing it. They were really easy to work with. The techs were also all great people and we've become friends. It’s nice that they try to send the same person each time because they’re familiar with what’s going on. The thing that I really like is that they send me a text message when they’re on their way. I also get a call ahead of time saying what day they're coming. If I’m not there, I still know that they’re there and they'll send me a message to say that they're done and they're leaving. It has been a great and bug-free experience.

The Terminix person that is supposed to come outside does soap and if I have a problem inside they come. If I need them to come again they do so. They're always courteous on time and I wouldn't have anyone else.

I had my insulation replaced in February 2017. Terminix did a very professional job of installing and cleaning up afterwards. My electric bill for air conditioning has dramatically decreased during the scorching summer months. Even when the temperatures reached 100+, the inside of my home never got over 75 degrees. I also have quarterly service with Terminix and highly recommend them.

At one time, I was having difficulty in scheduling the Terminix service but everything is okay now. I like the technician who comes to my house and everything is fine with the pest situation since we've started using Terminix. They got everything straightened out and the experience is very good.

Terminix is scheduled to come every three months. They're very courteous and they come in a timely manner and let us know when they're scheduled to come and when they're already there. The technicians are all very friendly and very professional. They're very thorough and they always ask if there are any other areas we want them to cover. So they always check with us first before they get started. They also ask what we want done over and above what they normally do. My Terminix experience was satisfactory. And there are no pests. The only thing we deal with now are spiders.

We've been with Terminix for a couple of years and they have always been fabulous. We get quarterly pest control from them. They call ahead of time and let me know when they were going to be there. I haven't met the new guy but I had Stan before. He’s been coming every time for a long time and he was great. There have been no pests since they've started coming. They provide great service.

I’ve had Terminix for a year now and it's very easy to schedule service with them. It's usually the same guy that comes out and he does a great job. They sprayed what they said and everything went great.

We call Terminix as we need them and they've come out here a couple of times. Recently, we had summer bugs everywhere. We called Terminix and scheduling the service was very easy. I called, we set up a time and it worked for everybody. Their rep was very personable, friendly and professional. We had them treat everything around the house and the same guy we dealt with before came out. So that was great and he remembered us from two years ago when we had ants. He was pleasant, came on time as promised and did the work. This was a couple of months ago and since then, there are still a couple of spiders but most of them are gone now. It has been an excellent experience.

Terminix called and let us know that they were coming. And they did the inspection and then they left. The technicians were very professional. They let us know if they didn’t see anything and if we see anything that comes up, they told us to give them a call and let them know. We're satisfied with Terminix.

I have a neighbor that has termites. He’s an older gentleman with kids and he doesn’t want to do anything about it. That’s why I initially got Terminix. I feel more comfortable that I have a guarantee from Terminix. Scheduling for service was great. It was at a convenient time and he came early in the window. The technician was very professional, courteous and knowledgeable. He did a good job of checking around everywhere. I haven’t had any pest activity in my house. I have recommended my neighbor to get Terminix too.

We moved into the house in 1973 and it had been treated for pests before we got here. Terminix does the inspection, which is a warranty-type thing and it's been fine. They email and give me a date for the schedule of service. If I don't like it, I can get back with them and change it. They show up every year on time, do their thing, and they're gone. They're very efficient, knowledgeable, and courteous, and I have no complaints about them at all.

I've had a lousy experience with Terminix. The first time their technician came out to my house, he did both bathrooms and the outside. He was fine until he saw the Confederate flag hanging on my bedroom's ceiling. He thought I was a racist. When he came back the second time, he just sprayed around my kitchen a little bit and left. I was also on my phone with my wife then and when she told him that we were cleaning our cupboard and trying to keep things clean, he made a comment with an attitude. I then asked my wife to ask him to spray a little heavy and he also responded with an attitude.

We had another pest control company before Terminix and they did an all right job. But we wanted automated billing which they didn’t have, so we ended up going with Terminix. Also, Terminix sends me an email and a text message letting me know when they're going to be here and where they're at. I can track their vehicle that's coming in, so that's definitely a plus and that's something that we didn't have before either.

I’ve had a contract with Terminix for several years now to inspect and treat my home for termites if they find any. My house was built with raw wood and it was one of those that got flooded in the recent hurricane down here in Houston. When the inside was stripped naked, I had Terminix come out and look at all the wood to determine if I had any termite activity. The tech did a thorough inspection and he suggested that I treat the wood since it was exposed. Terminix did a thorough job, they have an elixir that they can spray on the wood, and the quality of their service was good. The chemical cost higher than expected but the tech gave me a little bit of a discount so it worked out okay. I'm satisfied with them and I do recommend them to friends and neighbors.

We had a contract with Terminix for outdoor pest control service. At first service was good then gradually became very unsatisfactory and most recently became intolerable. Terminix would schedule appointments and not show up for service. I made 9 calls to the company and was switched to numerous representatives with promises that I would receive a callback that never came. One representative even offered a free termite inspection so I agreed thinking that at least then someone would show up but that never happened. We received a bill for service that was never done and that is when on my 9th call to the company I terminated the contract. I will never recommend this company. Very unreliable.

Terminix is worst company, stay away. They just want your money, customer service is too far away from the local branches. They don't return your calls and the worse are the technicians, who are mad every time they have to return for treatments. After 4th treatment, we still have the bugs problem. I shouldn't hire the company just because they don't take American Express credit card, they don't want to deal with the company insurance.

We started seeing roaches and called for a spray because we are in a contract with Terminix. They spray every other month and we pay dearly for this service. We called for a extra spray because we are seeing no dead roaches. We are seeing increase of roaches. Of course the technician came right out. We watched him spray. He said if there any more roaches just call him. We called and got the attitude from a lady that answered the phone then we contacted upper management they had the same attitude. They say that's the way it is. I tried to contact a regional manager or something. I think the technician just spray water Both times he came out. There is no smell and the roaches run around right in front of him. Terminix is a rip off and customer service is a joke. I bought a case of bug spray from Home Depot that works better than Terminix. Please post this complaint. Terminix is a rip off. Now off to Facebook.

I do not even know where to begin. We hired Terminix to handle a pest problem. It was not cheap. They serviced our home a total of two times before telling us the pests were gone and we could continue on. The third and supposed to be final visit, the tech complained horribly about the precious techs job. That it was not done properly and would have to be all done again. He also broke a picture from, a signature frame from Our wedding. Knocked it clear off the wall. We were told we would be reimbursed for the frame. We have not been. We were told they would return to right the wrong of not taking care of the problem correctly, they still have yet to come. This has been going on since February.

On time and great service. Pest are gone and have not come back. If we have any issues with other pest coming into the house all we do is call Terminix and they are on their way to take care of the problem in a reasonable amount of time without hassle.

I've been with Terminix for a couple of years now and they service us quarterly. They do everything that they say they will do and they do it straight professionally. Before their technician gets here, I get one of those robo-calls saying when the technician will be here, to make sure the animals are inside and that there's access to our yard. Brian, the technician, was very thorough, knowledgeable, affable and very likable. He was a pleasure to work with. Once, a mouse popped into our house for a quick visit and he came, put down a couple of traps and solved the problem immediately.

I was out in a very rural area and I have a very old house. It's a historic home and things, like my doors and windows, don’t really close all the way. I'm always having little critters come in my house. So it's really important that we have folks come out and take care of it on a timely basis and get a quarterly service. The technician sent out by Terminix has been great. His name is Oscar and I’ve been using him for three years.

Every three months, Terminix makes an appointment and sends me an email. Last time, they sprayed from outside and the tech was very good, polite, and professional. Everything is perfect and I liked their service.

We have been with Terminix for over a year and we pay them every month. The last service we had was a month ago and we were able to communicate very well with the technician who comes out. We talk about different things and he's very friendly. He also always tells us that if we have any problems, just call them right away. Overall, we had a good service from Terminix and the pest problems we had aren't there anymore.

I've had Terminix for years and will only occasionally see a spider or two. They came for a regularly scheduled visit, went through my basement area and sprayed where they needed to spray. They would call to tell me when they were going to be here. If I'm not here, then they just spray the outside of the house. The techs have been good. The guy who comes most of the time is very friendly. He does a good job and I'm happy with what he does.

Terminix comes in quarterly and sprays in the house. Their technician was a friendly guy and everything went smooth. Last fall, we had a problem with big, black ants and they finally ended up getting rid of them ‘cause I haven’t seen them around.

I've had a wonderful experience with Terminix. They're great to have since Texas has a lot of weird-looking bugs and things. They're also not expensive which is really nice. They come to our house every three months. However, we started seeing activity so we thought that the stuff had worn off. We then called them to have them come out. Their technician was very nice, knowledgeable, and explained stuff. He did the outside of the house, all the way around and he put some granules in some areas and sprayed other areas. He also changed the traps that we have in our garage and sprayed around the house. He told us that the formula doesn't wash away, even though it rains. Since then I've only seen two, one of which was in the house in the front room on my curtain. Every now and then we see one, but other than that, we're pleased with Terminix and we've told our neighbors about them.

Terminix calls me beforehand when it's time for their monthly schedule. They give me a specific time when they’re going to arrive, so I leave my gates open for them and that’s always a plus. Every time they come, they’re always really nice, especially when I talk to them over the phone. The techs even make a notification on the paper and leave it on the side of the door where I could see it. They always write what they did and if there’s any weird insect activity. I’m really happy with Terminix and I’m going to stick with them for a while, for as long as the service is really good.

I like everything that Terminix had done for the last ten years. If I got a problem, I call them, and they come and take care of it. They call me to set up the appointment, then I confirm it or change the date and go from there. They go through the whole house, and if they see something, they will tell me the cause of the problem and what we can do about it. They're all professionals. They all got their badges. They're courteous, well-groomed, well-dressed and they do an outstanding job if anything had to be done.

I’ve been with Terminix for two months and the most recent visit was good. I just submitted a request online and they came in, that’s all I needed to do. It was easy. The techs were professional. They did good, however, my problem still exists and I don’t think it’s working.

Terminix came to take care of the annual bug spray and all went well. I schedule the service online and it has been good. Also, the technician is great. Overall, Terminix have good people.

I get an annual routine spray in my house from Terminix. Their technician has been perfect, friendly and has taken care of everything. He lets me know when he's going to be here and alerts me whenever he's going to spray. He also tells me to call him if I have any problems and to get up with him if I need to do an interior spray. Everything was always professional and I’d recommend them.

My mother-in-law was the one who recommended me to Terminix and I like them. The tech was really nice. He told me how he was going to do everything, and he started from the back to the front of the house, and then he did the inside. I was told before he even came that we had to leave for two hours, so I already knew about that. After he did the outside, he told me that he was going to do the inside. We went outside and then we waited for him to finish the inside, and I locked the house. It was a good service.

I've used Terminix when we first showed up and bought the house because of insect problems. Now, a new neighbor moved in and started doing construction and building fences and that brings mice and snakes so a few neighbors and I started to have mice. Terminix's tech came in, did their job, filled in obvious holes and put in baits and traps. He was thorough even though he was beat at the end of the day getting here. It took a little bit though to really get rid of the mice but two days ago, we ended up catching a little one. They left me a lot of stuff but none of the bait boxes so I’m hoping that maybe they can seal up some new stuff. Other than that, I'm very satisfied. It's an old house so you can’t control everything. The people at Terminix were great and I'm always happy with Terminix.

We had somebody from Terminix do our inspection and then Jared has been doing all our extermination. He has been thorough and it has been really awesome. Our house is pretty much cleaned and the bedbugs have all been gone, so I'm super happy. Scheduling the service was easy and I did it through Jared. The first time, we scheduled through our inspector and they got us in the next day, so it was fast and convenient. After that, we scheduled for two weeks, and once we had to move it to a sooner date so I called and had it moved within a couple of minutes. I really like the people we worked with. It’s expensive but I don’t mind putting out that kind of money if I’m getting service that's seriously on top of it. I was worried in the beginning because they have a 30-day policy and it was 25 days when we found another bug and I freaked out, thinking it wouldn't be fixed. They said they start rotating 30 days every time they come back, so it was really good.

I initially called Terminix due to problems with cockroaches. There were still some so I called again. They came in and did what they were supposed to do. There may be one or two cockroaches that we've seen, but for the most part, it’s gone. I'm satisfied with the experience.

We got a new house and it hasn't been treated for termites. Our friends told us that Terminix is one of the better ones to go with for any pest issues. Terminix now comes once a year to inspect. Everybody at Terminix has been very good. And the technician cooperated with me every way he could and he did his job. I have to work Mondays through Fridays, and Terminix is good about coming after hours. I had a great all-around experience. If people are going to have a house, they need some kind of termite insurance policy, and I recommend Terminix.

A mouse crawled in through the exhaust hole in our fireplace and when we would come home, we would also see many of them moving really slowly, dying and heading to the door trying to get outside. My husband and son threw away four of them, and most of the time, I just saw the signs of their droppings. I couldn’t take it anymore and I called Terminix about it. Their technicians came in and they were nice, understanding and knowledgeable about what they were doing. The whole process took about two hours. They set traps outside, put a gel seal on the cellar door and made sure every nook and cranny was covered. We also told them about the mice dying and they asked us if we had put any poison down, but we didn’t. The previous house owner might have pre-sprayed the cabinets.

The last time Terminix was in our home, it was for a routine maintenance. We had a pest control situation and our experience so far when having to schedule a service has been fine. They call and confirm that they have to be here for their service, and if there's a problem, they're flexible. Though we don't generally deal with the technicians when they're here. They just knock on the door and tell us they're from Terminix, then they go do their thing. While the pest activity in my home is under control, it's still the same. We have ants sometimes but not very often. My son has been getting bit a lot, but they're too big to be flea bites. And if the ants start to get crazy at a certain time of the year, we call Terminix and let them know. Overall, we're pretty happy with them.

I’ve seen some bugs so I contacted Terminix. The pest activity in our home decreased immediately after the first time and recently we had some things coming back, so Terminix came to the house and did some extra spraying and then that took care of it. Terminix helped us, and everything's been good.

The first person that we spoke to when we hired Terminix was not aware of the technician’s schedule. We were told to pick a day and they said that that day was confirmed but it wasn’t, and they would still talk to the technician to see if there was a spot on that day. That happened again so I had to wait at home twice and nobody showed up. I was upset. The lack of communication needs to be improved because if everyone has access to one schedule, things would be better. Apart from that, everything was good. We’ve had Terminix for only about four weeks but the tech was great. I called them because I had some small spiders here and they came out for a spray. I still have some spiders at home but less than I had before so I'm observing. I'm waiting for a few more days to see how it goes and if we need a booster then I will call back.

I’ve been with Terminix for about two years now and scheduling their service has been very simple. They call and they come. Their reps have been great and the technician who has been coming out, John, was excellent. He has been very nice and has done a great job. He sprays quarterly and I don’t have spiders or bugs in the house at all. I’ve been very happy with Terminix, and I highly recommend it.

I'm out in the country and I started having roaches at home so I had Terminix come out. I was with them about eight years ago but I ditched them for a local company that was cheaper and would still keep coming out if I saw roaches. But they weren’t nipping it in the bud and I started to see that it wasn’t working for me. Plus, they did the baseboard and I hated that. It smelled. I remembered that Terminix didn’t do all that and they have a cleaner way of getting rid of the roaches. They also gave me the $50 dollar deal when I signed up again, so that was awesome. I set up a routine schedule with Terminix which shows up on my email for scheduling which was easy to do. Lately, they’ve told me the time they're coming and it agreed with me, so I haven’t had to change it. They always let me know they’re on the way, too. Then I have them on auto bill pay, which makes paying easier for me.

We have an ongoing mice problem. We called Terminix and their technician came out to look at the problem. He was supposed to send me an e-mail but he never did. I'm still happy with Terminix and my experience with them has been great. I'd recommend them.

I had my first visit from Terminix. Things got a little mixed-up in the scheduling, however, since Judith, who owns the house, live in Alabama, while I, who live in the house, is in Kentucky. But we got that sorted out. Their technician did a good job.

Terminix came for a regular scheduled maintenance. They come every three months and my interactions with their technicians have been wonderful. They were very efficient and neat and they called to tell me they were on their way. We've been very pleased.

I've had Terminix since August and we have them on a maintenance program, but they would stop it on November since winter is approaching so their service is not needed, and then restart again after. Scheduling with them was easy. They called me, sent me a message or an email message when they would come. The technician was nice but I am not incredibly thrilled with their service since there are still mosquitoes. They came last week to spray for mosquitoes. However, they did not spray at some places so I still noticed some mosquitoes but fewer and definitely much better than before. They told me that they could come back if the mosquitoes become more. Another thing is that I hear little footsteps in the attic a couple of nights ago. I haven't heard it lately but if I hear them again, then I have to call Terminix as it may be an animal that lives in the attic.

I have been using Terminix for about a year and I've had an excellent experience. I have my service set on an annual basis. I have had no issues with any of the reps and the technician was very good. He answered any questions that I had and was very polite and good to talk to. He came out to check the termite traps around my house and verify that everything was still good. He also replaced any that needed to be replaced.

I had a good experience with Terminix. I had a problem with raccoons and they corrected some of the things that I was worried about. The last time one of the technicians came over, he checked out the roof and took a look around. He also changed the busted cover outside. They've done a good job.

I cannot say enough about Terminix!!! When I first moved to Hawaii I had amazing service with Dan who always put up with my questions and concerns. He cleared every bug problem up that I had and was so nice. When I moved I got nervous because I didn't know how my new service guy would be. Well I lucked out again! Jason has gone above and beyond to ensure I feel comfortable in my home. He always make time to come out when I call about bug problems. He's so considerate and helps again, with all my questions even if I'm acting like a spaz. Totally recommend Terminix and these service guys to anyone!

I've had good experience with Terminix so far. With the most recent service I've had, I went to their office to schedule it. I told them my problem and they came out the next day. It was easy. I had a spot that I had them come out and check for termites, which weren't termites. But they checked it for me anyway and then they did a service. It wound up being a water problem.

Terminix comes for a quarterly pest control and recently, they came for mosquito treatment. It was easy to schedule an appointment using the app and I appreciate that. I wanted to take the treatment off for the rest of this year and put it at the beginning of spring so I changed the schedule, but I found that I needed it a bit more frequently than we had scheduled before. The reps were very kind and they found that last year, Terminix didn't respond quickly enough for the mosquito service. I had told this to the regional customer service and they said that they were making changes on a local level. On their end, it's true and since I could reschedule, I didn't have the same issues that I had, so those changes that they implemented worked. The technicians that have come out were very respectful and kind and the Terminix treatments are very effective.

We had a mouse problem. Since we saw one, we called Terminix right away and Phil came right back out that night and laid the traps to take care of it. Terminix responds very quickly and it's wonderful. And since we're a school, Phil's got the proper traps laid down so the kids can't get hurt by them. He's on time and predictable. He usually comes in the morning that's why when we saw one in the afternoon, he came right back. We caught three the first day and one the next day, and we hadn't seen any since then. He's very thorough. Every time we have a problem, he comes right back out and takes care of it. We love Phil. He's great. He's been coming for a long time.

We recently had a routine service from Terminix and also some additional services. Scheduling was easy. They were able to get me in very quickly and reassured me that they would secure the schedule as quickly as possible because we have carpet beetles. They thought they were bed bugs and that’s why I initially freaked out because my little one has little bites all over. But it turns out we have carpet beetles which can come in on fresh flowers or in old furniture. Terminix diagnosed it and gave me some time to prepare everything so they could treat it. They were wonderful. After treatment, so far, it’s been good. But my little one is still getting some bites and I’m seeing kind of like bug casings. I had talked to my technician and he said to just give him a callback and they would come back out and schedule another visit so he can inspect and possibly spray again.

We've been customers of Terminix for a long time. We had the termite protection put in so Terminix comes once a year and double checks to make sure everything is okay. I normally get an email about the schedule and we get a phone call before the tech comes. The tech who normally comes out here for the quarterly inspection is very professional and very nice. Anything that I ask him to check on, he does. Ever since treatment, pest activity seems to be down except we can't get rid of stink bugs, some spiders, and some daddy long legs come in, but I don’t think you can keep everything out. We don’t have a big infestation of bugs so everything seems to be working fine. So far, we're very satisfied and I would recommend Terminix to other people.

I really appreciate having Terminix and I have been with them for years. They're keeping the bugs down and I'm happy about it. They come out on a quarterly basis to do routine treatments outside. The technicians sometimes call me in advance before arriving and I appreciate it if they'd call me before.

I have different types of contracts with Terminix. I’ve had them for 30 years and I don’t have any complaints. They’re scheduled to come in two days. I usually get something that says they're coming on a certain day, in a range of time and then I've been contacted when they're actually on their way. I’m satisfied with my experience.

Terminix services our home with a regular visit quarterly. We got an ant problem once and a few spiders and they resolved those. A few days before the service, they'll call me and tell when they're going to schedule. Then the day before they come, we get another reminder. And on the day of the service, they text us that they'll be out within a half-hour. I have a dog so it’s especially nice since we know when to let her go out and potty and to get her back in. I also like that their management is very open to suggestions and price negotiations. I’ve been a customer for over five years and when I bring up to them that we get a lot of competitiveness in the area, they are very receptive and do not want to lose the customers.

It was sometime in February or March when I first called Terminix. We started seeing a few roaches, and we were having issues with spiders outside, in the port. Scheduling was simple and easy. They also did a follow-up. The gentleman who comes out is awesome. He shows his professionalism and he does a good job. He calls a day ahead and let us know that he's coming. On the day he's supposed to come, he lets us know when he's 15 minutes away. Plus, he asks questions. He always asks if there are any other problems. We haven't seen any pests since they've come. Everything's been wonderful. They have good customer service and I would recommend them.

Terminix did my annual termite inspection and the technician who came out was perfect. Scheduling the service was easy and when I was on the phone with them, they were excellent. We’ve had Terminix for five years and they got good service overall.

I have two contracts with Terminix. One for the garden and the other for the termites. Both were perfect and they explained everything. The guy for the outside turned everything over and removed all the web. The other guy explained to me what are termites underneath the house and what are the ones in the walls. I just bought this house about six months ago and the previous owner also had Terminix. And when I call Terminix, they always refer to me as the previous owner of the house. I called them many times to change it. They said they will take care but did not address it all. Other than that, I'm looking forward to staying with them, and I would definitely recommend them.

We have used Terminix everywhere we have lived in the US and have always had good, consistent service. I have rarely had to have them return. They have almost always explained what they were doing and why, and been very courteous. I count on that.

I’ve been with Terminix for over 40 years and I called them up recently for a particular reason. Their guy came out and he sprayed. He’d been excellent and I love him. But I saw some big roaches, and the worst thing is for me to see a bug in my home. I called on a Friday but they couldn’t get anyone out until Monday or Tuesday. I told them that it was not good enough for me because the guy had just been out here a couple of days ago and I saw bugs. So, I needed somebody out here the next day. However, the guy that comes out here was all booked up because they had new customers and had a lot of schedules, but the rep said that they'll try to get someone out by Monday.

I've had a pleasant experience with Terminix. My family has always had them and that was the name I always recognized and respected. They've always been reliable, dependable and their communication has always been very good. I used to get emails saying it was time for the service and they always called beforehand and gave an estimated time. They'd also call before they came so I didn't have to wait around forever and it all worked. Our technician was always eager to take care of any problem that we might have and always comes out and asks us if we have a pest problem inside our house. In fact, we had ghost ants before and he put some stuff outside where they were coming in. He was very professional and friendly. Right now, the pests are basically non-existent, other than those stupid ants that would come back occasionally.

Terminix takes care of all my pests and they always tell us to call if we need them to come back. They come out on their scheduled time, and if we need an in-between, I just call them and they’ll come out. Over the past year, my son was in the hospital getting a bone marrow transplant so we couldn’t really let them come inside the house. They were accommodating with that. They took care of the outside, which they're really good at. We've had the same technician for a while now, and before that, we've also had the same person come out, which is nice. He’s very knowledgeable and he has been able to help us when little things come up. I just described to him over the phone, and he knew exactly what I was talking about. We're satisfied with the service. It's been wonderful with Terminix.

I live in the Hill Country of Texas and we have bugs, scorpions, and spiders. I have Terminix on a quarterly service and they’re great and helpful every time they come out. I have scorpions bad enough outside that they ended up spraying ten feet away from the house to try to coat the area and keep a barrier up for them. For three to four weeks after they spray, the pest activity is slower than normal because the chemicals are down. But as it starts wearing off, I call and tell them that what they sprayed is not killing the pests anymore and that I see a boost in the number of scorpions. They come back out and re-service and try to figure out where things are coming from.

Recently, Terminix was here for our semi-annual pest control service. Woody, the technician, is a good guy. I like him and he does a good job. We’re both ex-military and we chat while I follow him around inside as we go from room to room. But I don’t talk to him when he’s outside and busy. I’ve been with Terminix for quite a while now and I don’t see any bugs very often at all. And if I see anything that’s unusual, I just call them.

We've been with Terminix for more than two years. They do a monthly spray and they do a good job. The scheduling was good and they contacted me before they came. The Terminix rep I've spoken to on the phone and the one who came were nice.

We're on our 23rd year with Terminix and the people who lived in the house before used Terminix as well. They come out every other month and we also have the termite inspection once a year. Our technician, Bill, is great and we try to have him every time. However, they try to send emails and set up appointments without consulting me, which is something I don't like. I prefer a phone call as opposed to an email because they send me a schedule in the middle of the week and I'm never here. Otherwise, they've been terrific.

We live in the country by the farm so we got plenty of bees. Terminix came when we made a special call. The guy was on time but it was too windy that day. He got everything he could except the fireplace chimney. It got bees in it and it was really hard to get at so we called to reschedule. I think the technicians switched territories for we used to have one technician but they sent another guy out and he told us he'd be our guy from then on. Terminix did a good job for all the bees and hornets were gone.

We have a one year contract with Terminix and they come out every three months. When I want them to come inside, I would call and schedule an appointment for them to come in. But if everything’s okay inside, then they just automatically schedule it every three months and spray outside. Then they leave a note or receipt on the door letting me know that they came out and what was it they sprayed for. Terminix came out recently to spray outside our house for ants. I haven’t seen any pests since their service so I’m satisfied.

Terminix recently sprayed for bugs in my house. They come once a quarter and there shouldn't ever be bugs. They reach out to us to remind us when the service is coming. I had a different guy before but the new one was fine. She was great.

In general, we have a lot of spiders. We also have tiny little ants that are reoccurring and some bugs that seemed to be in our yard. I was worried about some getting in the house. About a month ago, I signed up for a year package with Terminix. The technician they sent was very good. He was very knowledgeable and thorough. He would inform me before he comes, and then he would call again saying how close he was. Since signing up with them, they took care of all the pests and so we haven't had them anymore.

My animals have fleas and my brother had done a few things in the garage and I saw some cockroaches so I freaked out. Terminix came to spray and they did a mild one. I called them two weeks later and they came out and did another one but mainly just for cockroaches because they’re supposed to do two. Then I called them again because I saw fleas. They finally sprayed something all over my carpet but I still have fleas. I treated my yard, my dogs, and the insides. I give my dogs a bath twice a week and take them to the animal vet.