Terminix Reviews

Terminix comes out every three months for our scheduled routine and it's been very good. I actually got to know our exterminator. It’s the same guy every time. I let him know exactly what’s going on during the trim time. Our sons started seeing bugs last 30 days but once Terminix sprayed we don’t see the bugs for quite a bit until they start dying out. So far our exterminator is very courteous, professional about our house. He comes and checks in before anything. He lets us know in case he needs to do the inside so we know what we’re going to be doing for three hours.

All of my experiences with Terminix have been excellent. They usually call and say that they'll be here. If I can't do it, I can call and change it. The technician who comes once a year is alright. The other one who comes every so often does a good job. He goes all around the house. I tell him that I have a problem and he takes care of it and some of the fire ants too. He's very personable and after he's done, he talks and tells what is wrong if there is anything wrong. He helped solve my ant problem for a period of time but all the rain took all the chemicals. I'll tell him about that when he comes the next time.

We had a termite inspection and it came back bad. I told the technician from Terminix to come out because we felt like we did not have termites. He came out and he was very nice. He looked and we do not have them. He helped us with the sale of our home and I appreciated his input on everything that he gave me. He did a great job and I would certainly use them again if I need to.

The tech was responsible, professional, and was on time. He was also thorough and did a great job. He came right on in, did his thing, and got right on out. I have the satisfaction of knowing that the tech did what he could to prevent future issues with pest. Terminix is a good name. They're good at what they do and good enough to keep till next time.

We've had Terminix across three different states and we have a quarterly service with them. Their reps over the phone have been very kind and respectful and addressed our needs. We have recently moved, so we have a new technician and we've only had service once. Our interaction with him was just brief. He came in, did the service and left the receipt on the door. So far, our house has been great. We had some problems with bugs that I have reported which has been difficult to get rid of, it has decreased activity, but still some. I would recommend Terminix, nonetheless.

I scheduled our most recent annual inspection service from Terminix on the phone and they came when they should and did the inspection. Every time the technicians come, they are polite and they do their job. And then I sign the papers and they go home. Terminix is a good service.

I always had a positive experience with Terminix and I had no problems with them. They always came out when they said they were going to and they kept the pest activity down. They came every two months and I had them come in the house and spray under the sink every once in a while. Alex was our tech and he was great, personable, friendly, and did a very good, thorough job.

I have pest control and the yearly contract with Terminix for years. I recently had a flea problem in my home and they came out and solved it for me. I scheduled the service on the phone and their reps were very efficient. The technicians who came out also did their job really well.

We have regular yearly maintenance with Terminix and they're fine. Everything is easy with them and we've been doing it for years. The tech was courteous and professional, and he loved my dog too. We don't have any pest since the service call. Terminix is excellent.

I am in the process of selling my home and needed to have inspections. Terminix is the one I have locally and is a top-notch company. I liked what they had to offer and setting up the service was very easy, so it's nice. I talked several times with a guy who was extremely pleasant and very helpful. He came out, inspected and told me what the problem was. It costs me $4100 to get it fixed but it had to be done for me to sell my house. They did an excellent job and everybody has been very courteous and did as I hope.

Terminix calls me before they come to check to see for the termites. Once in a while, if I’m home, they ring the bell. And if I’m not home, they have to come anyway see the traps. I never had any problem with that and I have their service for over eight years now. Having Terminix is a good service if people want to pay the bill because it's a little bit stiff but there’s nothing you can do about it.

I have a Terminix guy who automatically comes out every three months, and he has been outstanding. I'd recommend Terminix.

Terminix does quarterly spraying for us and they have quality and very professional service. They take care of business and we have no complaints. They normally contact us and let us know when they're going to come and we say yay or nay. They also email and text me, which is very helpful, because then I can put it on my calendar and be prepared unless we need to reschedule. The technicians are great and nice people. We had the same tech who goes at my in-laws.

I would get a voicemail when Terminix are scheduled to come. They come quarterly. I usually have the same technician and he is very friendly. He usually comes and sprays for ants and spiders. And about the time I start seeing them again is about the time for him to come again. Terminix is very good. I have another contract with them also and I would recommend them.

We were having carpenter ants in the house and I called Terminix to make an appointment. Scheduling the service has been fine and the technician was available for the days I needed. When he came, he looked around and treated the outside of the house. He explained everything that was going on and he seemed to be thorough. We haven't had any pests since the service. Terminix solved the problem and they did it in a friendly and efficient manner.

Our Terminix service has been fine. From the 10+ years that I've been with them, I've been very happy and I love their newer procedures. I normally get a robo phone call a couple of days in advance and at this particular time, the technician himself called me the day before. And 15 minutes to a half hour before he actually arrived, I got another text with his picture. Our experience with them was excellent. The technician was more than on time, he did the job and everything was fine. I've had the same guy the last couple of times but prior to that, it was hit and miss. But I like that over the last year, it's been the same gentleman. So far, there hasn’t been any pest activity since the latest service.

I've had Terminix service for less than a year now and everything so far has been fine. They have a pre-scheduled appointment and they notify me up about it beforehand. The technicians have been fine and helpful for the most part. Also, the pest activity hasn’t gotten worse.

Terminix sprays to keep the bugs down before the winter weather comes in. I got a good technician that knows what he’s doing. He’s about 57 years old and he knows what’s going on. Terminix comes about two or three times a year and I've been with them for a long time. However, they call often and I don’t really need their service as much as they call. I don’t need it in winter months but probably once to twice a year, in the spring definitely, and mid-summer and fall. Also, I’m wondering if there is any way to keep the price reduced a little bit because I’ve been a customer for over five years.

We have a regular service from Terminix for 15 years now. They send an email and a text when the tech's coming out and we love the guy that comes. Everything’s always really good. They’re always pretty efficient and they always do what they’re supposed to do. We’re satisfied with them.

We had some bugs around the house before and Terminix told me what they had available and I said okay. And we have an annual service with them thereafter. We just have the regular pest control of any kind of roaches but we haven’t had very many bugs in the house since their last visit. Their technician calls ahead of time and tells me when he was coming out. He comes out to do his job and he does it satisfactorily. We would recommend Terminix to somebody else.

My latest experience with Terminix was great as they sent the right tech, but I had a lot of issues before that. My biggest issue when I call is that I want to get a local office and they always reroute the phone. I can never talk to somebody though I requested time and time again for a manager to call me. They never did which is very unprofessional.

The Terminix team were professional and they did everything right. They're good people and they know how to talk to people. They explained everything to me the first time I scheduled a service with them. This is my second time they're coming out. The technician was great and very knowledgeable about his product. He only spent about an hour and a half at my house and he did a great job. Terminix was very good, professional, and courteous.

Terminix comes out quarterly, and it's been easy to call them to set up an appointment. I have also not had any attitude from their reps. There are lots of ants and big spiders on the inside of my home but they've been able to help with that.

I've used Terminix for a couple of visits. I had to call them back out since the first guy wasn’t as thorough as the second guy. I didn’t like following around so the first guy just sprayed what he sprayed and there were still bugs. It wasn’t his usual route so the other guy came out and said that it didn’t look like he had done as much as he should have. He then went ahead and got rid of the spiders and wasps, sprayed for ants, and sprayed inside. The second guy was professional and knowledgeable. Since that service call, I still have seen a couple of roaches but the pest activity has definitely calmed down.

Terminix did the annual inspection and the technician was knowledgeable and operated quickly. For scheduling the service, I received a letter from them and then they tell me the date and time and if there was a problem that they would change it. Overall, Terminix appears to be a quality organization and it was all positive experiences with them.

Terminix bought out the company we were using, PestShield. The latest experience we had was really good and the gentleman is the best person I’ve ever used. We’ve been using Terminix for properties in different states including Hawaii and this is the best and most thorough individual I’ve ever had an experience with as far as pest control intern. He was prompt, covered any issue we had with the previous company and addressed them quickly. However, I haven’t had the best experience with Terminix on the phone probably because usually the calls were made because something wasn’t done like they said they were going to do. We also have had some issues with Terminix and PestShield in the past with the follow-up.

Terminix came out most recently because of the cockroaches at one of our rental properties, and it wasn't the greatest experience. It's not totally taken care of, but I don't know if it's their fault or if it's gone on too long. Also, Terminix has too many facets of talking to one person and then switching to another person. It's too much and it needs to be streamlined better.

Terminix provides service on a regular basis on a second home that we have. Occasionally, if I had a special problem, I’ll give Terminix a call, but they normally come and inspect the place four times a year. We’ve had problems with carpenter bees at our place, and they make an attack every now and then, but they’ve taken care of it. And we don’t live there, and once every couple of years, I see the Terminix guy and he’s done a satisfactory service. He takes care of the problems, and when I get the statement for the bill, I'll be using it for what he’s written in terms of evaluating the place because he’s seen it.

Terminix recently did an inspection and then they did the service the day after. I wasn't there but from what my brother and my dad told me, it went fine. The tech explained the whole procedure and they were good at that. I'm satisfied and if a friend had pest issues, I would recommend Terminix to them.

I have been using Terminix for a few months now and so far, they have been great. They offer excellent customer service and they are very fast when you need them right away. They usually try to accommodate you the same day or next day. Their technicians are very courteous and professional. A few weeks ago I called them because they came initially and tried to eliminate the problem. This summer has been so hot, and all of a sudden, I started getting a few mice. And so every time something comes up, they just come over again and we just set the traps.

We have termites here and I called Terminix about it. They came and confirmed that we have termites and said they needed to come in. The manager came after a few days and sprayed all around and put things in the ground, and he came inside the house and put all of what he could get there, and the termites disappeared in a few weeks. Terminix is great. They are doing a really good job, and I'd recommend them.

Scheduling with Terminix was fine. Their reps were pretty prompt and everybody seemed very friendly. Terminix came to do their general inspection where they were supposed to come on a Friday but showed up Monday right before I was going to leave for work. The service was good, though, I just wasn’t expecting them. They had to reschedule but they didn’t let me know about it, which was weird. Other than that, everything was fine. They’ve come to treat once every quarter and I've noticed good things. The technicians that came were very knowledgeable and friendly. The guy that came out to do the general inspection, though, was very sales-driven and I was uncomfortable a little bit. He offered me some things that I didn’t really need, but I understand that. He wasn’t very pushy though, so I appreciate that.

Terminix was just here a month ago but I saw a spider in my living room and in my basement so I wasn't too happy about that because I haven't seen a spider in this house for a long time. Terminix comes automatically a few times a year. I had the same technician for a long time but he got promoted so I have another one. I have no problem with the person who was here but I've questioned a few times that they seemed to not have done a thorough job. They were in and out of here faster than they used to be and the treatment never took long. It seems like they just do corners. I'm wondering if that's the reason I'm seeing the spiders all of a sudden. This is the first time in years that I saw a black spider running across my floor. All of a sudden I'm seeing three spiders in a matter of two weeks.

I’ve been with Terminix for 40 years in different houses and this is the fourth house that I’ve had them. The first house, it was right when we went to sell when the inspector saw some termite damage and we got Terminix to come out and take care of it to get rid of the infestation. Then the second house, I decided that I’m not going to wait around. What I like about Terminix is that their upfront cost may be a bit higher, but their yearly cost for renewal is much lower than Orkin. And Terminix says that they will not only re-treat, which Orkin will do, they will repair the damage, which Orkin won’t, so that is a big plus. Terminix also has a very good reputation in the industry. I’m very comfortable with their technicians too. The one who for a long time serviced this house is semi-retired now, but he had his degree in entomology and bugs. It was absolutely great. I would talk to him and he’d tell me what’s the latest thing going around that we have to worry about. Everybody I’ve dealt with has been professional.

With Terminix, I could always cancel service if I needed to or move it up or back. They are very cooperative. Their technicians have all been very polite, too. I've used them for my insulation and for bugs outside and inside. I live in a very old home since 1934, and bugs sometimes tend to come in from outside. I've noticed a big decrease. There's hardly any more, just the normal things that come across my door threshold sometimes. Everybody that I've met from Terminix has been very kind, and they did what I asked them to.

I have an annual contract with Terminix and they come out regularly and inspect the termites. To schedule our service, sometimes they call me and sometimes I call them. This particular time, I called them since there was an issue that needed to be resolved. My interactions with the reps were fine. I told them what the problem was and they said they'll schedule someone to come right out. They asked me what day would be convenient for me and I told them. Then the technician showed up, did what I asked him to do, checked things out for me, and gave me a report back. That was a positive experience.

Terminix gave me an automatic time for my quarterly outside treatment, and it's pretty easy to change. And then they contact me about a week before they do the service. I have only done the service twice and both of the technicians that came out have been real polite and courteous. And I felt comfortable enough with both of them that I left when the technician was here the last time because I got a call to substitute teach. Also, it's really easy to go through their website and do things. I started the outside service because of ants, and now I haven't noticed any at all.

Our neighbors had moved out, and they had a very bad roach problem. We've been seeing some here and there so I thought I'd better go ahead, call and scheduled Terminix to come out. Their rep was very courteous and the technician, Josh was very good. He came inside and did whatever he does inside. I trust him and I don't monitor him. I've been with Terminix for a long time and I liked all the people that came out. They were very professional. I am always recommending Terminix.

Terminix came out to check my bait station renewal. The service is so much an automatic system. Whoever is in the area will call and let me know a day ahead of time when they’re coming. Then, I’ll get a text message saying that they’re on the way. They come out and checks the bait stations that they’ve installed and to make sure there’s no termites. The bait stations has an active ingredient in it and when the termites get into it, it kills them versus them getting into my house. The guy that came out last time was super nice and professional. He did a great job. He took the time and explained everything very well. The termites were coming out on my wall when I called them and I haven’t had any issues since.

I have a quarterly service with Terminix. I needed something double checked and they recently came to see what was going on. They do a good job. They come, they do what they say they’re going to do and they're usually on-time. Their technicians seem very professional. They're also very helpful on the phone.

We are on a regular schedule with Terminix, but I called them recently about an ant bed that has continued to creep itself in and it was out on our patio where we have our table. We have a fairly new home and the bed was in our tile bricks and was getting big. Adrian came in the next few days when he was in the area and he took care of it. I wasn't even home when he did it but I could tell that he had been here, and I appreciate it. It was the third time he has taken care of the ants, but we haven't seen any sign of them at all. So, that's perfect. We have received good service from Terminix, and I would definitely recommend them.

I've had Terminix years ago on a monthly basis when I had another house in California and I’m used to dealing with them. They’re always good. When I had a problem with wood termites, I went ahead and had the subterranean process done. They're gonna follow up with that for two years. They come out once a year doing inspections and after that, I’ll have the option to go on or go on a quarterly type thing. Some of my experience with them went well though some were not so good. After they took the tent off, they had to put down some sculpt-out bricks and and they did not put them back properly. I went to their office at first and I waited a couple of days. I never got any reply. I called back the guy who sold me the service and he followed through and got it taken care of. I've also seen a few ants show up after we came back but our house wasn't treated for ants but for termites. And after a couple of days, the ants disappeared.

I've had Terminix for the past year, providing service quarterly and sometimes a little bit more. Sometimes I call, if I need them to come and they're not scheduled. And I also have already fixed schedule that they try to come and provide the service. The technicians have been good, courteous, prompt. When they say they're coming, they usually arrive within that time frame. The problem that I was trying to correct was fixed. So far, I'm happy with them. I would recommend them to anyone who would need their service.

I live in Tennessee and my brother lives in Michigan and he got fleas really bad. He has four big dogs and he lets them in. It really got bad because he was in the hospital for a couple of weeks because he has terminal cancer. And the dogs were in the house, so they really went rampant. I contacted Terminix and everybody was very, very nice. The technician sprayed the house because my brother was getting out of the hospital. I wanted them to do the service before my brother came back so he didn’t have to leave. It worked out good because there was no fleas at all afterwards. I ran the vacuum and I cleaned and mopped and I found nothing. I was very, very pleased with Terminix. Doing it long distance, I couldn’t have had any better service.

I used Terminix back in my other house for a couple of years so they’ve been around forever. I moved from Washington State to Texas and Texas, I'm hearing, has things that I'm not used to like termites and a load of ants. So before I even moved in my furniture into my new house I already called Terminix to have them come out. Scheduling the service was easy, simple, very quick and no nonsense.

Terminix did the inside and the outside spraying for bugs. They were great. We bought a package and when the technicians came out, they called to tell us they were coming on this day between this and this time. We’ve had two technicians and they’ve been fabulous. They were also professional, thorough and very gracious. We used them starting July and since the service call, we've seen no pest activity. We're very satisfied.

I appreciate Terminix. I've had two different technicians and they've been really nice. When a tech comes, I give him a check of $78. And the last bill, it was $76 because they knocked $2 off. During that visit, the tech got those stuff in my cabinets and he put some stuff in the drawer because a rat had been there. They've done a wonderful job and they're supposed to come back in a month or two. They changed the schedule to every other month or every two months. But I got two letters that want me to pay $497. I'm an old woman and will soon be 89 years old. I don't have that kind of money. I have to pay as I can. The man told me not to pay no attention to the letter. Other than that, it's been an excellent experience. I'm over at Range Street and that's where Terminix is doing the service. But I also have a house at Bailey Street and I may get them to do that too.

We are ways pleased with Terminix. Jeff does a thorough job every time he visits us. He battles all the bugs that come with living around trees and keeps them at bay. He is someone we know we can trust, using products that work in our situation.

I have a re-occurrence of ants, spiders, and termites in the house. I got Terminix and I'm on a pre-schedule where they show up every other month and come in and spray around the house. They let me know they're coming out 3-4 days in advance. I'm home most of the time they come and I let them know that the dogs are in the house and that they can spray the outside. When I'm not home, they leave a note on my door saying that they were there. Since having the services, the pest activity has been very minimum. Everything is going well and the experience has been positive.

I have an annual termite inspection service with Terminix. They schedule and then I call them back when their date is no good. My interaction with the agent at Terminix was fine and everything went well with the tech. He looked around and gave me his report. Then it was time to get rid of the exclusion service because I didn’t need it any longer. There aren't any termites now and things seemed to be going all good.

My quarterly contract, where Terminix techs come and check the traps for termites has been setup for a long time. I even pay automatically out of my checking account when they do it. They call to tell me when they're going to head out here, an approximate day or time. They are cordial and very good. When the tech has to move or replace a thing in my landscaping, he leaves me a note in my door that says what he's done.

We had Terminix do something for my husband's mom's house in Tampa. She had an infestation problem so the technicians had to treat and come back several times. The first person that came out was fine. He went around and inside the house and did the treatment. It was not an easy job. He had to vacuum up the roach poop, and spray, and we bleached and cleaned for hours. And then, he wanted to come back in 10 days and set up an appointment. The second guy did a little treatment. And the third time, I guess there were no issues because they just came in, walked around, and left. We weren't there then but just my mother-in-law who is 93 and has dementia. We live about two hours away. So, that part was not a good thing. But the first two times were okay.

I have been a Terminix customer for a long time and I’m satisfied. That’s why I keep using their service. Getting a hold of them is terrible, but as long as they keep sending Enrique I’m very happy. He's perfect, and he’s the only one I want.

When we built our house, our contractor had another business that treats the foundation of houses, and we used them. But, they kept spraying on the wood repeatedly when I didn’t want them to. I finally fired them and hired Terminix. Setting up our service with Terminix has always been easy, and Larry, our service technician is outstanding. I had to follow-up on a cockroach problem that that flared around my sink, and they were all gone after Terminix came out.

Usually, Terminix solicits for the routine inspection. We also have the termite bond for the year, and we renew that annually. Recently we had an inspection for an enhancement to our policy, to have an exterminator for bugs. The gentleman that did the inspection did a great job. We have some spiders outside area and I've seen some of those dead, so I assume their service works.

Terminix did the job that I needed them to do and I'm pleased with their service. It's something that they schedule every six months. When I initiated the service, their reps asked me what services I needed then told me that they would send someone out to meet with me at my home within a scheduled time, and that’s what happened. Someone came out, looked at the house and it was very nice. I've got the termite treatment which is the stakes that they put down and I don’t have any problem with that because I don’t see any pest in the house. Their technicians were also great and I hardly even knew they were there. They did their job and left and didn’t leave any mess in the yard. The last time they came out and checked, I got an email the day before stating that they were coming and to make sure everything was where they needed it. I would will use them again if I lived in two different homes.

We've been with Terminix for two years and we have scheduled visits every three months. And Francisco is usually the one who comes, and he’s great and always lets me know when he’s going to be here, and if I’m home, he’ll explain everything that he did, and he’s always very thorough. A different person comes if there’s a problem in between scheduled visits, and the next person that’s available comes out. Terminix sometimes call me to confirm the schedule, but I’ll get an email saying that it’s almost time for them to come out, and then I’ll get the notices of what the timeslot is going to be, so if I have issues or something going on that I wanted to talk to Francisco about, then I can make sure I’m going to be here. Working with Terminix has been great and I love them. It’s well worth the money, and it’s great service.

The service is fast and the technicians are always polite. Any problems or concerns and they take care of it quickly no waiting. Would recommend them to others for service. I also like how there is no smell afterwards. Very happy with my service at this time.

We had Terminix for a treatment at my rental house because the person who live there said that she saw roaches and bumblebees in the patio. When I scheduled the service, the people I talked to were nice. And when the technicians came, my tenant said that they were good. I would recommend them.

Terminix came out recently to do my bug check. It was a new guy that I hadn't seen before, and he was very nice. I told him we had ants in a couple of places in the house plus as well as the ant hills outside. So he came in and he looked around, then he put some bait traps out. He did a very professional job. I also had cockroaches this year for the first time but they destroyed that real quick. They've also looked at rodents in my attic and they must have solved it 'cause I haven't had any more rodents.

I've been with Terminix for seven years. They come on a regular rotation, and I only call them if I happen to need them. Terminix checks the house out and I talk to them a while to make sure everything was okay. About a day or two later, one of their personnel would come out and spray. If I see anything that was more than usual, I'll tell them what I thought about it, and they'll do what they needed to do, which is a pleasant experience with them. Technicians have been great in action, too. They're pleasant to talk to, and I'm satisfied with the service I'm getting from them.

I had a problem with subterranean termites coming up through the ground. It was three years ago that I originally found the problem and they come every year without fail. I called up Terminix and scheduling that service was a little weird because they were changing computer systems at the time. So one hand didn’t know what the other hand was doing. It also took a little while to get some help, but when they came out, they did good. I must be built on top of an old stump so they had to drill all the way every twelve inches around my house including my cement, and pump a bunch of chemicals down there to kill the subterranean termites.

When I first had Terminix, the guy who came in did a good job and he sprayed outside and explained everything to me. But when I had an issue recently with the bugs that were coming in my house, the other guy who came in didn't do a good job. The bugs were trying to sneak up inside and I told him to spray and it lingered the window sides. He didn't even spray anywhere. He just sprayed in the garage and the garage door. I also told him that I saw some spiders coming in, and then they got the spiders. And then I told him I have a newborn baby, and he used to be sprayed and cleaned. But I didn't see him do anything. I don't have a pretty good experience with Terminix. I'm going to cancel them and look for another company.

I've been with Terminix for four years now and we have a service with them every 3 months. I usually have the same person. However, I moved so my technician changed, but now it's the same guy all the time prior to two main ones. The last experience we've had with Terminix was a big change. There were special treats for bedbugs in my guest unit. I scheduled for a special service so I called the company and they sent me a salesperson. He was supposed to be the inspector and then he came in and he told me the price. In the beginning, I wasn’t happy about it, but I didn’t have a choice. And then the technician came over and did the job.

I scheduled online, and the salesperson called me the next day. The technician has been here for a couple follow-ups. The first time, I didn’t know what to expect. He walked in not knowing what he was walking into. He was unsure and tentative, but he was very polite and pleasant. After the first visit, I saw a couple of pests at first, then it was quiet for a while. Right before the schedule for follow-up, they started kind of resurfacing. I'd see them every now and then.

We used Terminix at our first house for a year before we moved. Their reps usually call me the day before my service to let me know of time and 99 percent of the time, it works out just fine. Everybody has been polite, serviced any needs or questions I had and we had very pleasant conversations. A couple of weeks ago, a gentleman came over and treated our place for ants, which was our main problem. He went around the whole house, inside and out, and sprayed. He took care of the problem that day and it was a very good experience. There's been hardly anything since. Everything’s been good and I'm very happy with the service. We might need to get them back out though as my wife was asking about it.

I've got a service with Terminix for nine years now and they had an inspection out here recently. I had the same technician for a while but not lately. They were both pleasant but the new one is better than the previous one I had. I give them a call when I need to schedule a service and they normally give me a heads up a day before they're coming. Then they come when they're supposed to. It's been a good experience so far.

Terminix has a great product and excellent service. They send me a note telling me that in a few days, somebody is going to show up at certain times for our service. The service guy also calls when he's on his way. For our recent service, he showed up on time, did his thing and asked if there were any other issues. It was very pleasant. That guy always does a good job and it's “serviceman specific”. If it's him, we never had an issue and until he retires, we're great. We've had a couple of problems with ants getting in the house over the years and my wife usually takes care of that. She calls Terminix and the guy comes out within hours and takes care of it.

We had really bad ants when we moved in, and we haven't had a problem since we've been using Terminix. I paid for the treatment over the course of the year and the same guy comes every time. He's kind of shy, but he's really polite and lets us know that he's here when he shows up, and then, he tells us how long the treatment will be. And he lets us know when he has to eat and when he'd be back. So, it was perfect. I wasn't at home when he came out recently, but he arranged to show up and got here right on time, which is nice for a military family. He did the treatment, was gone in five minutes, and it didn't interrupt our day. I'd absolutely recommend Terminix if people have a need for it.

Terminix was here about two weeks ago for my quarterly spraying on the outside as well as down in the basement of my house because for some reason, we had carpenter bees. They got to them, and then they came back, we called them up, and they came back again. I guess the queen was buried someplace up there. And the tech got back to them again, and now bees are gone completely. The things that they spray besides for the carpenter bees are carpenter ants which are outside the house by my deck and they took care of that. And inside the house as the winter comes, sometimes, little critters try to get into the basement of the house. They took care of all of that, put the poison down wherever it had to go. Their reps are very cordial. They try to accommodate your schedule. If they give you a time and it doesn’t work for you, you just say "I can’t make it" and they’ll give you another time. Also if you have a problem, you call them, they come right back. Terminix is good and I'm keeping them.

We’re on an every-three-months schedule with Terminix. The price is great and so is the service. They did something in the yard to supposedly kill the fleas. I haven’t seen any now, and it seems like they took care of them. Technicians are very professional. They make sure that when they come into a room they let people know. At the recent service, the technician let us know when he was coming, showed up on time, and did a wonderful job. However, the representatives on the phone are sometimes a little hard to get a hold of. It’s a long wait time and just says, “We’ll be with you in a minute." I finally get tired, hang up, and call back later. But I recommend Terminix to anybody who wants to try them. They're a great company.

We have dry wood termites and once a year, I call Terminix if they don’t call me. I call around October or November time to schedule treatment but it has become quite expensive. The tech goes and looks everywhere. One of their techs missed all the termites and I had a lot of termites. I complained about it that he only saw a couple of areas with termites and then the other guy who came to fix it saw them all over. For their recent visit the termite inspection. He went through the whole house-- underneath the house and went into the attic.

Our experience with Terminix was great. The little termite guy was awesome and the bug guy was good too. I was really impressed with them. We had a service three weeks ago but I’m still seeing some bug. We have a quarterly service with them but that was my first visit with them. We just started having some problems with the tree bugs. So, I did all the termite stuff and the gutters on the roof. The bugs haven’t come in yet. I guess I need to call Terminix and see when that’s going to happen. The termite guy did such a good job. He’s made it a pleasant experience for us. I’ve noticed a decrease in pest activity in our home. I sprayed inside my house because I have seen other little bugs that I’ve never seen before. So, I think the technician needs to come out and spray one more time.

I thought I had termites. I saw some evidence of that and I haven’t done treatment for 23 years in the house. So I thought that it’s time to do both an inspection and treatments so there’s no surprises. I called Terminix and then just very shortly after that I got scheduled. The fellow came out, did the inspection, explained to me what I he found and what the treatment options are.

I have used Terminix for a very long time, and I'm very happy with them. They have great prices, too. I used to live in Virginia where I used Terminix and my experience was great. I live in Florida now, and I wanted to use them again because I really like them and I had some ant problems when I first moved in, so I called them. But unfortunately, I'm renting now and the management company doesn't want to use them for the termites, but I'm still using them for my pest control like for ants and things like that.

We have a regular Terminix technician who comes out, Frank **, and he’s terrific. He does our mosquito treatment and our regular quarterly treatments. He does a great job, comes to the door, and speaks to me and tells me what’s going on. However, I bought their package with the termite bait traps and somebody’s supposed to come out quarterly and check them and give me a report and nobody comes out and I have to ask for it. The guy who came out never even gave me any kind of a report on whether there was any activity, which was not satisfactory.

I was going to paint my house and only Terminix has the termite spray compared to the one that I had before. I called their 1-800 number and the first person I spoke to was really nice and gave me all the details. I had to reschedule and that was really easy. When I was ready to get the service, the rep was able to answer all my questions and was really fast. Then the tech guy who came out to my house was also really nice and called to let me know that he was on his way. He was really kind, had listened, gave me all the information, and answered all my questions. Terminix offers a good deal which I was already paying the other service that does not offer the termite spraying. So, after that first service, I stayed with them.

Terminix schedules our service for us and gives us a time. They either email it or call us, and tell us our next scheduled appointment, and we just acknowledge it. Every time they come out, they’re always professional and they do their job. They go around the outside and spray and check and get rid of all the cobwebs. The fellow was here a while ago to do the inside, and he was very thorough. I would definitely recommend Terminix, they’re good and they do a good job.

I was very impressed by the prompt and courteous service I received. They were willing to work with me to determine a schedule date for their visit and were within minutes of the time frame we selected! Service provider was friendly, thorough, and professional!

Terminix is a very good company and they do a very good job for me. I love them. I've been using Terminix for three to four years now and I liked the technician they assigned to me. He did a much more thorough job than the company I had previous to them. But they've put me on a regular rotation and it seems they keep changing the date on me all the time. I have to go back into their website and correct their dates. They move the day around to make it more convenient for the technician.

Terminix had done some work for us a couple of years ago and a guy came out here recently to check if everything's okay. I have a quarterly service with them for five years now though I'd like to do it every four months rather than every three months. But so far, everyone has been nice. They schedule the service and tell me about it beforehand. The reps I spoke to have all been good and to a certain extent, they explained to me what they're spraying for. But after so many years, I just look at things and they spray around. I'm sure that they know what they're doing. I hope they do. I also had a little rat problem, but they seem to have gotten rid of that, and I haven't seen any pest since I had their service.

I’ve only been a customer for a short time, but Terminix is wonderful and our technician is very knowledgeable about EVERYTHING regarding pests/insects. We live on 10 acres with lots of Oak trees and have so many bugs on our property. We were battling ants in the summer time and they were able to get rid of them very quickly. We also signed up for Termite protection and have had no issues. Highly recommended, the technicians are knowledgeable and friendly.

I've had Terminix as our pest control service for six months now and I'm happy with the experience. The techs do as I say. A tech came and sprayed the house and it was fine. The job is done and the pest activity stopped so there are no more ants.

When I first signed up with Terminix, I tried to get the termite treatment. I live in a town housing so the houses are close to each other and they didn't want to do it. Then, when my neighbors got termites, I called Terminix to go and inspect it. The rep went out there and he told me about it. I said, "I tried signing up for it but they told me I couldn't." So I got on the plan and everything's fine after that. Terminix normally emails us and let us know when they’re going to go out. Their tech's pretty good. I live in Arizona and in the summer we get a lot of scorpions and black widows. There are lesser scorpions but I'm still seeing some black widows and when the guy goes out here, he knocks down all the webs in the back and it's fine.

Brenda ** is my exterminator. She is absolutely wonderful, she goes above & beyond to get my house taken care of. Make sure that I don't have bugs coming in my house or garage. She takes care of everything!

After three attempts at a free inspection to diagnose a pest problem I decided to go with a competitor for a discounted rate. I had a no call no show for the first appointment. The second time an inspector misdiagnosed the problem. Then for the third inspection the person called the wrong number and never showed up. Worried that if the inspection is this challenging treatment will be a nightmare.

Terminix has very good reps. Scheduling has been the change that I needed, therefore I’m very comfortable with it. The techs do inside and outside, spray and clean things up a bit as well as take care of the ant hills. They’ve been very effective. I have had no pest activity since their service aside from a fly getting through the screen door, which I take care of with a swatter. Everything was fine and everything else is in normal operation.

I’ve been in this house for about 40 years and Terminix has done a very, very good service. I’m a woodworker and I have a lot of lumber pile under in one corner of the house. 28 years ago, I got termites in the lumber which was put down on the ceiling of the garage, right against the concrete. The technician found it and sprayed it real good. The inspector who I had in the last annual inspection was very, very helpful and very nice. He gave me some pointers and we discussed my lumber and what I had planned. I told him I'd call him when I got it done. I did and he said it was fine. The last two technicians they sent out were exceptionally good. I asked them to inspect what I'd done and they did. They told me I was doing exactly right and gave me a couple other pointers. One time I thought about leaving and thought I might get a better price. However, I decided to stay and I'm well pleased. I would recommend them to anyone.

It’s my first time to be with Terminix, and I’ve been with them for over 30 days. I already paid in advance for the first quarter and it’s a quarterly schedule. The reps and technicians were very nice. They went above and beyond when it came to treating the initial treatment. The pest activity was good at first, however we have some spiders coming back into the garage now. Everything’s good so far except for the part where they haven't followed up with me and that I have to follow up with them instead. I’m not a 100% satisfied but it's still a good job.

Terminix visits us quarterly. They contacted us via e-mail about the appointment date and we approve it. They also call us before they come. Their technician did an adequate job and I had some disappointment but I would recommend them.

I just got with Terminix on August 29th of this year, and they've been good. They already came out twice and checked the inside of the house and they said all the termites were gone. They say I have a contract but I didn't sign one with them, so I'm going to clear it up. I had a one-time signing. Also, their tech threw away some stuff that didn't have to be thrown away, but, other than that, they seem like nice people.

The whole experience with Terminix was great including the scheduling of service. I contacted them by phone and the rep told me that she would get somebody out to give an estimate. A rep came and he was nice. He looked at everything and we scheduled my appointment for the visit. They did everything that they said they would do and they came at the time they said they were going to come. Also, they were clean and professional and I haven’t seen a roach since.I already recommended them to another friend.

I bought a house and we had a lot of critter problems. The raccoons decided to break into my house and live in it. We could hear them and they sounded like demons but it turned out that they were just little raccoons. We got them out, but fleas were jumping up to our knees in the basement, so we had Terminix come out to rid us of them and I’ve never vacuumed so much my whole life. One time, I scheduled online and somebody called back. The tech guy came at the beginning of September, sprayed and gave me his business card. I called his business card and he came on a Saturday, which is great. I had to get outside the house for four hours.

I've had quarterly service with Terminix for some ants. It's preventive since it was a brand-new home and the surrounding homes were starting to place their yards in. There was a lot of digging up and we wanted to make sure that nothing would overflow to us. And prior to that, we had spiders and we had been experiencing a lot of ants coming in, but Terminix took care of it very well. Their visits were pre-scheduled and they just call as a reminder when they’re coming out, so it’s very convenient.

I had previously used another service and we weren't getting our issue resolved. I looked up Terminix and they had a guarantee, so I wanted to try them and see how good they were. It's been two years since Terminix came out to solve our initial problem about mice. I scheduled with them online and navigating through their website was easy. They came in and nipped the problem in the bud quickly. The technicians were very thorough and they found several places outside that they were able to seal up which was very good. Since then, I haven't seen any mouse inside the house. I was really happy with their service.

I had Terminix come out for bed bugs and so far, the experience has been okay. There was a mix up with scheduling my service. They said that the schedule was changed. However, they still showed up. The scheduling was a little bit off. Their techs were all very nice and professional. They told me exactly what was going on and I knew what to expect. Plus, they gave me a lot of information that made me feel comfortable. I would recommend Terminix.

The appointments have been made for me and if I need more service or an extra spray around the house, I’d call. Sometimes I’ll call the customer service line. But the most helpful is when I just call the number on my technician's business card and leave him a message on his cell phone, and he’ll come out. I don’t even have to talk to him. I just call him and say I need an extra spray around the house, and he’ll do what he does and leave me a message if I don’t answer my phone, saying he’ll come around. And he sprays around the house. He’s been doing it for a year or so and I know him pretty well now. It’s always been good. He’s always friendly and always helps me out. He’s a good guy and I don’t mind him coming in my house when I’m not there. Terminix is trustworthy.

Gave this company approximately $630.00 for a yearly contract. Received one visit from a "tech" who laid down a couple of mouse glue pads in my garage and walked around the house with a sprayer that looked like Home Defender from Lowe's. I was supposed to get a second appointment in about three month later. Tech never showed but he told Terminix he did, so, they billed me for $159.00. Manager arranged a second visit AGAIN and still no show! Manager did nothing to help - asked for a refund and I am getting nothing but stall tactics. This company is a FRAUD and I am going to take them to court. PLEASE do not waste your money!

I called Terminix because I had a bad experience with another company. Terminix came out and the sales guy did the initial visit and went over all the services. He was great and to the point. He told me what I needed and what I didn’t need. So, they came out and did the first service. They came out within the next few days and gave me a nice time slot where it worked my schedule. They closed up all the holes around the perimeter. They did that and then they just attacked everything. It was a really good service. I haven’t seen any ants or spiders, and the mice have disappeared. Terminix is quick and responsive.

Terminix was here for a scheduled visit last time. I had to have one in between because last year, one of my neighbors moved out and there were roaches migrating. I found out about it when I saw roaches outside and talked with the new neighbor. It wasn’t an infestation and Terminix had it eliminated then, but I decided on a getting a plan rather than a one-time treatment.

I have been using Terminix for at least 10 years and I’ve been happy with them. They do an annual termite inspection and they also do an annual service inside my home. They call in whenever it’s due then they give me a time, and if it's not convenient, they reschedule. Usually, the setup is a recorded message. The techs that came out were all very nice and very courteous. I had trouble with ants two or three summers in a row, and they came, sprayed and took care of the problem. Except for the ants, I haven’t had any pest activity in our home since using their service. Recently, they came and checked the exterior for termites and pests. Terminix is convenient and they do what I ask them to do.

We had some termite damage and now Terminix comes once a quarter. They call or email me to schedule the service. Normally an inspection would take 10 minutes at the most but on the latest visit, the tech took well over 30 minutes. He was very nice and he looked at everything. It was the best inspection we've ever had. We're happy with Terminix.

Terminix comes periodically and treats our rental as scheduled. They always contact me via email before they come and their technicians are very professional and courteous. I spoke to them when I had the old systems for termites upgraded and when I needed the full treatment, they came and did it. I haven't had any complaints about bugs since working with them.

Terminix comes out every year for termite inspection. They call me up and send an email to set up an appointment to come out. I like how they do their scheduling and they were cooperative. The tech guy who came out was very thorough and did an excellent job. Typically, they’re not that thorough. But this guy was detailed and he checked everything to be safe. In fact, I didn’t know what was entailed with their inspections, when they come, park, and reinspect. He told me about those things and did most of it too. He’s also very informative regarding the termite issues and the other pest issues that he offered and checked what other services are made available to me, if I wanted to act upon it. Since the service, I haven’t seen any termites at home. Everything’s been great.

When Terminix did my bed bugs, they said it was guaranteed. They did not do a good job, but I paid them money. I'm looking for a way to get my money back. I’m still with Terminix and I had to pay my renewal but they have done nothing. They came back and put a mattress on top of the dirty bed. I’m still having a problem, but I don’t want them to come back anymore. I can’t afford that kind of money.

Our service provider, Michael **, is super friendly and professional. We have tried three other providers in the past and changed because we either moved, rates were better, or we weren’t satisfied with the results. I am happy that we tried Terminix because the customer service is great. Calling them is a breeze. It’s like calling a neighbor to tell them you need to reschedule a visit because the kids are home with the flu, and our service provider is very flexible. I would recommend them above all others because they care about their clients’ satisfaction, and will always put your needs first.

The tech was very knowledgeable and very professional about what he was doing. He told me what chemicals he used and he said in about three or four days, the ants will go away. However, the ants are still increasing. Terminix came out twice, but I still got ant problem. What may be going on is when he does the treatment, the ants relocate to another place. Other than that, I don’t have a problem with Terminix. The service and the technicians are great. I will recommend them.

I had a rat infestation while I was away and had to toss out all my upholstered furniture, beds and carpet, and it cost me $50,000 to get my house back into shape. I also had rats outside and I had some rat traps, so I called Terminix because I wanted them to check it. We also have a quarterly inspection outside and the other day, we had an appointment with them. They called and told me when they were coming. The rep had a key to the gate, sprayed the backyard, checked outside and all openings were sealed and did not have a rat inside so it was nice. I also had to call them in the past because there were spiders inside the house, but everything was fine. It’s always a pleasure when they’re here because I know they’re doing their job.

The house had been treated by Terminix previously yet somehow the termites ate a hole through the ceiling which was made of wallboard and hundreds of flying bugs flew around us and woke us up in the middle of the night. I didn’t panic as I didn’t know what it was really, but once I got the light on, I could see that they were coming from the attic area into our living quarter and bedroom. We captured quite a few of them and called Terminix, and they came in a timely manner but subsequently, there was extensive damage found in one wall. Terminix treated the house, but we had another problem later. When we put in some new doors, we found live termites and called Terminix again, and this time, they drilled through some concrete. I still have the policy with them, so we're pleased with what they did.

There’s a bed bug epidemic in the state of Ohio. It’s one of the worst states for bed bugs and I’m a living proof. It’s hard to get rid of them because you can pick them up anywhere. The first company that I contracted with wasn't too upfront. They did a lot of unnecessary crap that wasn't called for. They performed a heat treatment which I wouldn’t recommend. We got an old house and things shouldn’t be coming apart, but it was what happened. The heels came off on a lot of my shoes, too.

I've been using Terminix for 15 years and they come every three months. They call the day before their service. The recorded voice would say that they would be here between 2:00 and 4:00 and that if I have dogs, I make sure they're tied up, and that I don't have to be here when they come. A lot of times, I'm not here when they come and do their service, but when I come back I know that they've done it since they leave a little bill or notice in my mailbox that they've been here. The technicians that came out have all been very nice and professional. They were here a few weeks ago to get rid of the bugs. I see them spray and then my bugs are gone. They're doing very well and I've always been satisfied.

The technician from Terminix had to do work outside. I didn't have to deal with him and he took care of what he had to take care of and left. Since then, the pest activity has decreased. Signing up for the service call was good as well as the experience.

We have a routine maintenance service with Terminix, and they come every three months for the pest control, which is pretty easy to schedule and get done. We also have an exclusion service and it is always an issue. I tried to call them to schedule the appointments and it never happens. I just keep paying them money but the service is still pending. And there's some lack of communication. But Terminix is good overall.

Terminix inspects once a year and there have been no termites. I've been with them for 20 years and their technicians are all good.

I've noticed some rodent activity outside the house. Terminix put some traps in the attic and nothing was up there so it was just outside, around the perimeter. They come out once every quarter. They call ahead and I get emails and text and everything ahead of time. Most of the time, the technician comes while my wife and I are at work, but he talks to us on the phone and he's great. We have a lot of faith in him. However, I don't know what I can do about my problem. I had some rodents eat a fuel line on my vehicle a few months back. I was putting out some of those green, black baits around the house and I got a few dead ones out of it, but the baits always seem to disappear. They told me to stop using the baits because that keep them coming back here and I'm not going to control the outside population. Nevertheless, everything is good with Terminix. My experience with them is exactly what I would want.

Terminix came out and set bait traps for termites around the house. They also put some killer down around a pole barn, as well as put a vapor vinyl wrap under my crawl space. It took them 2 days to finish. Their techs were very courteous and informative. Everything was good. For the initial service, I called them and requested an estimate. They're supposed to come back quarterly to check the bait traps and spray inside. I am just wondering will they contact me or do I need to contact them for the quarterly service.

We’ve been with Terminix for three years and when it's time for service, they let me know by email. Recently, they did an annual check for the bait stations. Their technician said he would email me the information when he's done and contact me if there's anything significant. He let me know before he left. The pest activity has been okay but I have a pack rat problem that we're still dealing with and they are still eating my patio furniture. I was out of town for three weeks, and the technician mentioned he'll come stop by while I was gone. We live in a guarded community, and I didn't get any entry notifications, so I don't think he stopped by. Also a few years ago, we got hit very hard by termites and I often wonder why they don't do an interior inspection of the house for it when they come and bait the stations. I'm just hoping I don't have any.

We signed up with Terminix 11 years ago when we moved in. We've always had a preventive maintenance package and Terminix was here quite often. But I had beehives that popped up so I called them about it and they came right away. And then I recently added the mosquito service as well. I was using Mosquito Squad but since I already had a contract with Terminix, it turned out to be less expensive if I just added the mosquito service to my package instead of having another company doing it. After the mosquito service by Terminix, some of the mosquitoes were not as bad, so it was more effective.

It's been a year and a half since I've been with Terminix. They're very professional. They come quarterly and their rep usually calls me and lets me know about it. I've had a major ant issue and they came. My son, who is working for them, also came the other day and told me that I can have extra service from Terminix and have the spiderwebs wiped down. I would recommend them.

Scheduling my service with them was easy and I did it online. The reps on the phone and the technicians that were sent out were really friendly and professional. I'm completely satisfied with Terminix and they've done an exceptional job each time they came out.

We just had a routine service from Terminix. It was easy to schedule and they usually call me for it. Everything's great.

When Terminix says they're coming, they're here and they're never late. The guy was real nice. He did a good job and I appreciate it. We've got a few little bugs every now and then out here in the country but we expect that. Other than that, nothing.

I am very pleased with the service that Terminix is providing me with. The technicians that they send are very professional and courteous addressing the situation as thorough as they can. Not only the technicians are to be reviewed but the folks in the call centers are fantastic too! Thank you for freeing us from the bugs we thought we'd never be rid of!

Terminix comes out once a quarter and they walk around the outside. We paid a year in advance so it's a little bit cheaper. We had one rat that lived in our backyard and they got him. When they schedule a visit, they make a call about a week or two before and say, "We'll be in the area. We need access to the outside of your house." On the day they come, we'd put the doggy door, so our three little mutts don't attack them and bite them on the ankles. They check the rat traps. Afterwards, they'll leave a detailed report of what they did. Sometimes, we're home. Sometimes, we're not. But they do it. When we meet the tech, we talk to him. They ask any concerns, like the last time, it was the hornet's nests that were going up in a couple of places so he said, he already had his roller out to knock them down. When we're not here, he does what he does anyway. We always get the detailed report at the end through email and we're satisfied.

We had a problem with ants. It wasn’t getting resolved and we were getting really frustrated with it. Terminix's problem was they weren’t returning my husband's calls when he called to talk to someone about it and get somebody out here. I was trying to go online and do the same thing and it wasn’t working. We got it resolved and now the technician that’s assigned to us is really good. He is fabulous. We seem to have an ant problem around here in our neighborhood because we have a lot of new construction going. It's waking all of them up and they seem to be coming and heading into houses, but the technician comes out within 24 hours. He agrees with me and sprays all around so it’s all been fixed and we’re all good. He’ll come here every day if I want him to.

This Terminix's tech was assigned this zip code so we see him all the time and every time something new comes up, I would tell him. He's very thorough, nice, professional and perfect. I would want the same person unless he's moving. He was out in our house a few days ago for a routine check up and he did some more things. He set some mouse traps and sprayed some wasp nests so they're finally going away now. I'm on a set schedule but they send me an email and then they call to verify that I get the email. They're really nice and good on the phone. Sometimes I don't talk to them at all if I get an email and I just put on my calendar and then I know the tech is going to show up. The treatment is working but in Colorado, we get some kind of weird critters so that would be out of the tech's control. Terminix has been reliable and knowledgeable.

We have a regular schedule with Terminix. The technician does a good job when he comes out every three months. He’s friendly and pretty close on time. As for pest activity, the situation got a lot better since their service.

Recently, I had Terminix do an internal and external service. Those were a little more thorough than our usual quarterly service to take down wasp nests and some ants. For scheduling, I waited until my quarterly service was already scheduled and then talked with the technician to adjust the timeline so we could be sure we'd be home.

I had trouble with ants and never had trouble since Terminix came. I like their good service. They came out, they tracked the ants and sprayed, and then they set traps in different areas within the kitchen. Then they also went outside and did some spraying. The technician was very nice and polite and answered all my questions. I already recommended Terminix.

Ever since I had my house, about 18 years ago, I’ve been with Terminix. They would come when I tell them to come. One time, I asked them to come back because they came to spray for termites and then after they left, I saw termites. And then after they sprayed for bugs one time, I saw some roaches and Terminix came back. It’s easy to get them to come back out and they’re able to work with my schedule. I’ve been having the same technician lately and the experience has been good. Though I see spiders every once in a while after the service, they’re pretty few.

Termix came to spray recently and they were good. It was a regular service and scheduling with them was easy. Their tech was very good, very friendly and very considerate. He left his phone number so if I have any problems, I could call him and he’d come back, so it was great. He has been the same guy that serviced us for two years. I'm happy with Terminix overall.

The appt setup was easy. The supervisor arrived on time and was polite. Signed up for the 2 or 3 yr program for mouse control and felt the home would be protected. Mice creep me out, wish they could've started service that day, but no chance. Appt day, tech bates inside, outside and seals cracks in foundation. Set me up for a follow-up two and four week inspection, at which time they would finish the job. Which was putting a seal on garage door and sealing cracks on one interior garage wall. He said they didn't have a seal in stock that would fit my garage door.

I had a roommate who brought the roaches into my home. He was the one who scheduled the appointment and it was easy. So, Terminix came over to do the initial treatment. The technician is a great guy and tells me what he's doing so I'm very satisfied with him. We have a very good rapport. Since the pest service, I’ve noticed that the roaches were decreasing although I see them every once in a while. I can tell if they're dying or active but they're hard to get rid of. Whenever I see roaches more often, I call Terminix to come back but it’s going to take a while to get rid of all of them. I called them back two weeks ago and the technician came.

Terminix is a fantastic company, they take care of all my needs, and they do exceptionally well. The pest issue had gone down since they started coming out. I've been with them for about a year, and I'm on a schedule with them. The representatives are fantastic on the phone and the technicians are even better. I've had the same guy out three times and he's very kind, thorough, professional and nice.

I have been with Terminix for almost 25 years and each time I scheduled them, they've been fine. Everyone has been pleasant. But when I put the house up for sale, Terminix came by to tell me that I had damage to the rafters. They said that it could be termite damage. I called them and had had them come out. The tech said that it was termite damage. When I called in, they went back to original paperwork to say that this was something that was done when I first bought the house. I've been given the inspection each year and they told me I need to put down coverings on the inside and that would be good, but no one brought this to my attention. No one ever said that this was damaged and needed to be replaced. I would have never known that anything was wrong with the rafters, the base and something else up towards the front of the house until I decided I wanted to sell the house.

I’ve had Terminix for years because we live near wooded areas. I wanted to do a safeguard for both houses to make sure we don’t get little pests in the house. Terminix comes out once a month and they always call me and leave a voicemail when they’re coming. I’m hard to get a hold of and they always give a number if I can’t do it or I don’t want them to come that day. I call the number and they reschedule. The technician is very good and very proactive. If he sees something, he tells me if I want to do a treatment. I love as he comes and does the work in the yard. He is fabulous and makes the work easy. I’m pleased with what they’ve done. I stay with Terminix because of our technician and if he ever leaves the company, I’d probably go look for somebody else because Terminix’s price keeps creeping up.

I was having problem with spiders and ants, and I’m still getting them. I’m not seeing the spiders in the house, just outside. I had some ants the other day and the technician from Terminix came and did what he had to do. He sprayed all the piles that they got. But I’ve noticed today that I got some all over the yard. He sprayed last week and I understand it takes a little time to give. This is only the second payment I’ve done. So, it’s the second quarter that they have come.

I was having pest control done by the lawn care company before but Terminix called me and said they’d like to come out and do it. They wanted me there on the first visit to be able to go over what they were doing so they scheduled it and they were able to work pretty well around my time. The guy came out, went around the house and sprayed. He seemed pretty knowledgeable, friendly and pleasant.

A gentleman from Terminix came out to do the annual inspection. Somebody usually calls us from the local office to set up the appointment. We had a really great interaction with the same technician for the last like five or six years. He's a very young man, polite and nice. But he did the whole inspection in about 10 minutes and I don't believe for what we're paying you can do an inspection in 10 minutes. He just walked around the rooms and shining his flashlight in corners and said that he didn't see anything. Instead, he said that it's a really nice home and he liked the sofa. I'd rather him to look for termites instead of looking at the sofa. He seems young and inexperienced. We also had a question for him and he said that he'd text or call us.

I had Terminix when I was in Hilton Head, South Carolina. And down there, there were all kinds of bugs but Terminix did a good job. I’ve only lived here for about four months, and I haven’t seen anybody in the neighborhood that’s using a pest control, but I wanted to make sure that the people before me didn’t have bugs. A guy from Terminix comes and sprays and he does a fine job. He was a nice young man and I’ve had him for a year. I saw a couple of worms that looked like they crawled up on my patio and I’m hoping he didn’t kill my worms in my garden. My experience with Terminix has been very good.

When scheduling our service, Terminix would call us and tell us when the technician would be coming. Then the tech would come and spray. Our interaction with him was very nice. I would recommend them.

I had a great experience working with Terminix. We had just bought a new house and needed someone to come in and try to get rid of the bugs. Scheduling with them was hard. I had to make a couple phone calls before they got back to me. However, our service guy was fantastic. He was very friendly and knowledgeable. They come out every two months and pest activity has been much better since the service. I'd recommend them.

Terminix comes out here quarterly, and they recently came out for a routine follow-up. It was strange scheduling the services with their 800 number since they weren’t very helpful, but then when it was turned over to the local people, they were very helpful and they came out when I wanted them to. The technician who comes out is perfect. He lives in my local area and he’s really good about being here on time and he knows what he’s doing. I had an ant problem, and I haven’t had any problems since they've been servicing our home.

My brother had termites, then he had bed bugs. Terminix got the termites done and now he still got a couple of bedbugs. They want to come back Friday, redo it, and check it out. They did the job real good, but they needed a follow-up so they’re gonna do it Friday and make sure they get them all. However, it’s hard getting an appointment with Terminix. I call and they’re supposed to call us in 24 to 48 hours. But they don’t. So I call back and then they have to call somebody doing the job to get the appointment and I have to get it early enough so I can send my brother a note to tell him to be home if they’re coming. He’d be sitting there waiting, and he’s deaf. If you tell him you’re gonna do something, you better do it. Otherwise, he gets so upset.

I appreciate the service that Terminix gives me. We have a problem with ants and mosquitoes so I have a contract with them. Their scheduling works out pretty good for me and I do it by calling on the telephone. They're very reliable by showing up on the time that they say they're coming. There are always professional and nice technicians who come here, so I've never had a problem. And I’ve got to know them pretty good. When they come out and spray, it gets rid of the bugs in our house. I am very satisfied with Terminix.

We have a regular prevention service with Terminix, and they are reliable as advertised. They call to let us know when they're coming out and we get the same technician every time. Everything’s fine and we're all good.

My house is big and I have too many roaches, so I wanted tenting to solve all the problems. The first Terminix rep who came was a nice person. He gave me his card then he did an inspection. I told him to give me the quotation for tenting, but he took some measurement, told me that he spoke to their sales manager and that he said that I didn’t need the tenting. They offered an alternative and said that I had to give time for it. I was also told that if I was not satisfied, I could cancel their service and I could call them anytime to do that.

Terminix recently came out for their annual inspection for the termite bond and so far, everything’s good. The technician called me the day before the scheduled date, on the day itself and when he was on his way, about 30 minutes before he got here. Those reminder calls were perfect. For the scheduling, however, I usually get an email to tell me when they’re coming and I have to call them to reschedule if the schedule doesn't work for me but I’d still get a reminder email with the old date on it. The online stuff is terrible. I went online and changed the schedule like it was said in the email and that didn’t happen even though I had a confirmation on it.

Very pleased that I have communicated with Terminix and the issue is resolved. The technician will be returning this week to do another treatment. Thanks for your help.

Great service company! Always on time and have great notice system for appointments. I particularly like that we have the same person coming each time so he knows what we like and dislike. Thank you Mr. **. Easy use web service for payments and schedule or re-schedule service. Highly recommended.