Terminix Reviews

Over the years, scheduling services with Terminix has been good. Usually, we’ve been able to get somebody there pretty quick when we work out the schedule. We've had a termite issue outside and haven’t had any trouble that way since the service, other than occasionally getting ants which probably also stems from sloppy individuals that live in the house. If you leave dirty dishes in the basement, eventually, it's bound to get ants so one can’t fault the service for what the people do. On the whole, it has been effective. I haven’t seen any special problems anywhere as a result.

I keep working with Terminix because they have a very good technician. He is very professional and he respects the customer. Sometimes, when I see anything, I call them directly and they send me a technician to treat it.

I have Terminix because of spiders and the company does an excellent job of keeping them under control. If I need to change the day or time of service, their people had been cooperative. Jim, the technician, is fantastic. I'm very happy with the service I get from him.

Terminix most recently came for a routine visit and it was a good experience. My service appointments with them usually go by what I recommend. I haven't seen any pest activity since using their service.

Originally, I got involved with Terminix because the local company called Harder Insect and Pest Control which I was with went out of that business and into the tree-trimming business and Terminix bought that portion of Harder's business. One thing that bugs me about Terminix is that, more recently, they are selling me things I don't need. I have a well-insulated house but they keep trying to sell me insulation. At some point, I need to sit down and discuss what I need and don't need with Terminix. If they can tell me what I need that would be fine with me though I don't really need more than what I had with Harder Insect and Pest Control way back.

Most recently, the Terminix official came and did a good job going through the premises. He looked inside and outside the house and was very friendly and courteous. We never had pest activity inside the house though we are surrounded by lots of wetlands around. So there were activities close by on the outskirts of the house but Terminix used all kinds of baits. The first one was powder and they had some liquid, too. I've had their service for ten years and am very pleased with it.

I've been with Terminix a long time and I have nothing but good things to say about the company. Everyone's been friendly and kind whether it's the person on the phone for schedule or the person that comes. They find days and times that work well for me for service, even when I had to have somebody come in. When they came on a regular visit, I didn't have them spray inside and then about a week later, I had a termite issue so I called them and they were here the next day. The technicians are so thorough. I have a big house and they go through it. They find out exactly what I saw and what happened.

We're happy with Terminix's service. They schedule and we agree to because we really don't have to be home when they come in but we usually are. The guy from Terminix always rings the bell and tells us he's doing it and if there is anything special, so it's good. He's great. Everything's okay and I don't have a problem with them. The only thing is that I don't know why I have pincher bugs that don't go away, and I understand it has something with water and stuff.

Terminix is scheduled every three months. So by the time they leave, I already know when the next appointment is. Then it's very easy to reschedule. You can just sign in online to your account and reschedule there. The technicians were very nice too. I've had them for three years and I've not had any problems. I haven't had any pest since I've had them and that's the goal. I have recommended Terminix to other people.

I am a Terminix customer for more than 10 years and I paid all the fees every month on time. On December 7, 2016 I request for termite letter from the manager name BRUCE (his Iranian name is Behroz) and I told him I need this letter asap for my closing, and he said "ok we will send it to your email." I had been check my email every day but no letter. I called Bruce and he said "I will talk to my supervisor and let you know," but he did not. I called him twice and he said the same, but he did not. This back and forth was for about a month!!! With no answer and I lost my closing date because of non having the termite letter... Unless I called the customer service and asked them "why you did not send me the letter?" They said "there is no request from you!!!" I said "I have all my texts between me and Bruce and the guy came to my house on December 9 for inspection. How could be no request?!!"

Terminix came in November for a quarterly check. The technician came in the house and did some spraying. He also went outside and did some spraying there, too. It didn't take him very long and he didn't bother anything. He was experienced, nice, professional and courteous. Since the service of Terminix, the pest situation at home is better. I don't ever see a bug anymore. I only find a few dead.

I love the service of Terminix. They have a great and professional agent that comes out and takes care of it. I always get the time and day of service that work well for me. Every once in a while I may see some pests but it's at the time where it's time to spray again. Other than that, our situation regarding pests has been outstanding since we used their services.

My technician is great. He returns my calls immediately and sets up appointments for any issue that I have. Recently, I acquired a tick problem and we have sprayed twice already, but I still have the issue. My technician is gonna come out again to try and spray again. I have treated the lawn outside and treated the dogs, so I was able to narrow it down and the infestation is inside the house. But I don't know what to do next and I was considering calling someone else to take care of this issue. I've been satisfied with Terminix until now with this problem.

My technician, Chris, is so awesome. He's the reason why I've stayed with Terminix for a long time now. He knows my place and I can talk to him about my concerns and he'll come out and help me if I have a problem. I have a wooded lot so anything could happen. Like this summer, I had a lot of spiders and so Chris came back a couple of times for that. Then, in the fall, I always have problems with mice coming into my crawl space and he knows how to take care of that and I don't even have to tell him. Several neighbors on my street have Terminix and Chris was going to be switched to a different section, so I told them that I'm gonna drop them if they won't assign him to me.

Since having the Terminix service, we don't have any pest activity anymore. We've had them since we first moved into this house some three and a half years ago, and they always notify me and they do a good job. We recently had a routine visit from Terminix and the technician who came out was really good. She called a day before, was very thorough and always has a smile on her face.

Everything went well in my most recent experience with Terminix. They came and did a survey to look for termites and I had a couple that was starting. Then it got serious so we set up the termite program and their tech came the next day on time, got everything set up then took no time to haul back his little bag of things. There was no pest activity since the termite service, but I have way more services with them. Also, they're able to do the scheduling perfectly as well.

I have two different properties being treated by Terminix for termites and rodent control as well. The company most recently went out for the regular, scheduled maintenance. When I schedule my appointments, I've been absolutely able to get times and days that work well for me. They've been very cooperative. I had gotten an email saying they had seen mouse droppings so they wanted to schedule another appointment to come out in between service calls and they were right out the next day. I've been very happy with the service which has been very prompt.

I visited with the regional manager in my area, and after talking with him, I was offered a special discount on my yearly inspection rate. And coverage. I have been a customer for 27 years now and wouldn't go anywhere else for my termite protection.

We have been customers of Terminix for six years now, and our experience is always good. The reps were very nice, kind and helpful and the technicians came on time and were really friendly, as well. I am very satisfied with the service of Terminix. It's not expensive.

I picked Terminix over a local competitor because of their responsiveness. The same day as the termite inspection, I got a full report of the problem areas and alternatives for dealing with it. I signed up for a 5 year warranty after the tenting, which went exactly as it was described. A couple of years later, during the inspection, another type of termite was found. I wasn't happy about it, but, again everything was explained and alternatives were offered. I have not yet had the need to use Terminix for rodent or other pest control but would not hesitate to recommend them.

We have a great experience with Terminix. They have us scheduled, then we get a notice from their front office in email and voice message that says when they're going to be here. The nice thing is that our tech, Clay, also calls to make sure that schedule works and tells me exactly what time he'll arrive. He comes every three or four months, calls and informs beforehand, and is always on time. He's wonderful.

My most recent experience with Terminix was just fine. Technician's arrival at our mutually agreed date and time together with his inspection of the covered facility were what I have come to expect from all those years with Terminix service.

We noted a suspect area in the garage and requested an inspection. Terminix technician arrived as scheduled and confirmed the damage and the course of treatment. A few days later, another technician arrived and treated the area. We await the action of the treatment to kill the termites. All was accomplished in an efficient manner. We are so pleased we have Terminix.

We have been well pleased with the services Terminix provides. They show up on time, ask if we have had any pest problems, then get to work. They are always courteous. That's about as good as it gets!

We've been with Terminix for over ten years and they're a very good company. We have a quarterly service and scheduling is very easy. Anytime I have a problem, I call the 800 number and they can have the tech here the next day if I have insects or pest in the house. They are very quick and that's why we stick with them. The tech is usually the same guy every time and he's a great guy and a very nice gentleman. He knows the property and I have no issues or problems at all with him. We haven't had any pest activity since the services. I recommend Terminix to the people I work with. I just wish they would stop raising their prices all the time. If they want to raise my prices, they should hit me once a year and not every time I get a bill.

Terminix recently came out for a preventative service. They always contact us every quarter. Their reps are friendly and helpful, and their technicians have done a great job. We see very little pests at home, and the times that we do, Terminix has been very responsive in getting it taken care of. They do a good job.

I used Terminix for a while and then I lost my job and had to stop using them. And then, I've been using them again for six months now. I usually have the same technicians all the time and I never had any problem with them. They're respectful and helpful.

I've been using Terminix for six months. The recent experience with them dealing with fleas has been good. The technician was awesome.

One improvement I've noticed with Terminix is the termite inspection. The managers send the technicians out when they feel like it. The technicians are great. They explain everything and tell me what I need and what to do. In the area I live in, there are a lot of ant beds and ant mound, and they take care of them, as well as the spiders. If I need them to come back within the allowed amount of time, they show back up. But the biggest problem is the management office. Also, my bill should come up the first of the year, say like February but they come out September. I think they should come out within a month of the time they’re supposed to come. But I would still recommend them.

I find Terminix to be a good company. They are a better company than we are a client and they’re flexible. Even if we have been late on the payment, they re-institute it. They come out on a regular schedule and never let anything fall through the cracks. If we need our termite inspection, they make sure that they keep bugging us til we get it because they know how important it is which we really appreciate. Also, the technician was very personable, trustworthy and very nice man. We’re very satisfied and we'd recommended them. Whatever methods they’re using work for us.

Since the early 2000s I've always been pleased with Terminix and their technicians. The professionalism and courteousness of all personnel are above reproach. Any time I needed a technician's service between scheduled services, they were here promptly. They would cover their work boots before entering my homes 100% of the time; even if they had to enter multiple times. I am very pleased with the website and no-hassle billing!

We have our quarterly inspection with Terminix for the inside insects. We also had a major overhaul underneath the house six months ago. Our regular pest control person from Terminix recommended that we look into it. They arranged it, and put a new barrier down on the ground and treated it for mold. The technicians that came by and serviced us were very polite. They did a good job but it was just too darn expensive.

I used to have Orkin as my Pest Control provider and I started to have an ant problem. I told Orkin to take care of the problem and gave them several months but nothing happen. The supervisor for Orkin pay me a visit and promised to take care of the problem but nothing happen, I continue to have the problem! I called Terminix and after several months of dealing with ants the problem was solved instantly! Bruce is my technician and he is courteous, always on time for his prearranged appointments, does the job well and I'm a happy customer.

Our Tech Tripp is very professional and knowledgeable on how to resolve our problem and has excellent people skills. We were having a major ant problem and had tried everything we could to get rid of them. We contacted Terminix and Tripp came out timely and did a through spray inside, under and around our home. He explained the process, answered my questions and said it may take several sprays to destroy the ant nests. After each spraying appointment we notice a great deduction in the ants and our home is now ant free. Thanks Tripp for a job very well done!

Terminix has been providing me very good service in multiple areas of their range of services for several years. Because I trust them, I have expanded range of services they provide me several times. They now provide me, on an annual basis, the following services: pest control inside and outside, annual termite inspections, and eliminating squirrels getting into my attack plus annual inspections to ensure they are still being kept out. I never have a problem recommending them to other homeowners. Their service people are courteous, friendly, and careful to not disturb anything.

We just started a new contract with Terminix. Scheduling the service was good. I’ve only had one experience with them once on the phone, then once with the technician. For the experience I’ve had so far I would absolutely recommend them.

I’ve had Terminix for 25 years and haven’t had any problem. They come out once a year and the last technician that came was very thorough. He did a regular inspection and did really well. I would recommend them.

We called them two months ago just because we were seeing ants. They came in very quickly, and serviced our home both inside and out. We’ve seen a great improvement and I’m very happy. We signed up so that they will come out quarterly.

My experience with Terminix was very pleasant. Scheduling with them was very easy. They do service for us four times a year. Their technician and I were talking about how he was going to stop the rodent problem and what I could do to prevent the issues from happening. He was very friendly, very helpful and very informative. He was very personable too and he made me feel comfortable in my own home, which is very important for somebody for letting a stranger into their home. And, our rodent problem seems to be fixed. Overall I was very, very satisfied and happy.

The technician always calls the day before to remind me what time he will be at my house. He is never late and is very professional looking. I had a specific question this time and he answered it with no hesitation. Completely satisfied customer.

The guy from Terminix recently came and did mostly the exterior for us again. He was very nice and friendly. We have spiders here and he explained how the treatment doesn't directly kill them anyway. We also have a problem with ants, originally, and I haven't seen them since the day after he first came. We get a service four times a year and they send me an email that says that they'll be here on this day at this time. And if I have any problems, I can call. But I just let them come.

Christopher, the representative has been great. He keeps us on top of things and reports promptly. He accommodates the hours that we request and does a great job. They recently treated around the building for our scheduled service. I haven't seen any issues with the pest activity since our service. They are doing a good job that's why we're a repeat customer with them.

I've been a customer for TERMINIX several years in two different states. In each area, the service was outstanding and technicians did a great job when they were onsite, and kept me informed of chemicals applicability against all kinds of pests.

I appreciate that Terminix Service Technician, Mark ** arrives at my home on a timely basis every month. He treats the outside perimeter of my ranch home and informs me of pests targeted and chemicals used. Also, precautions for post-treatment are noted. Mark also inspects and treats my kitchen, baths, and utility room for seasonal pests and is able to resolve any problems. Since Mark has been treating my home, I have had few, if any, encounters with ants or other unwanted pests. Thanks for sending me an honest, timely, personal, and concerned technician!

We've been Terminix customers for 25 years now. We used to have Orkin at one time and we didn't like it so we switched to Terminix. Their technician has always been great and friendly with us. He's been our Terminix guy for a long time. He does my business every month and my home every three months. I do have their termite deal too and they do well with that. They always call and tell me when they're going to be there, which is convenient. Right now, we never see pests. In fact, if we ever do, we call them and they come right out.

My experience with Terminix was all good. They show up when they say they would. They were prompt on their follow-up if we have a problem that needs one. They let us know whenever they're going to be out for their regular service. If we need to reschedule, we're able to make contact with the tech themselves and if there's any conflicts, we get that sorted out.

We have a pre-scheduled monthly visit with Terminix and it's always pleasant. They're always doing a great job and are very nice. They also follow up and if there is an issue, I let them know and they have somebody out right away and they're great with it.

Since I cannot get your offices to take me serious, I will keep calling and keep calling until I get RESULTS AND SOMEONE WHO HONESTLY CARES! I have been battling my pest problem for the last month and a half! Not only have I gotten HORRIBLE service you all don't care about taking care of your customers who have paid good money for your services! I have had appointments that were supposed to be scheduled then cancelled!

Terminix did some home repairs because of my termite damage. The scheduling was fine and the work is done well. However, the activity that preceded this was somewhat problematic. I pointed out a damage to the inspector and he hesitantly said it was an existing damage and that it's not covered by the warranty that they provided. I took his word for it but eventually, I called his boss up and he came up personally and that's when things were done properly. He said it's pre-existing and he dug a little deeper and found some live termites. There were two or three instances of damage over the years and the first couple was dismissed and I didn't press the case. Fortunately, the management took care of it and that's why I'm happy now. For now, the pest is all gone.

We are very happy with Terminix. Lehua is usually our service technician but we have always been impressed with how professional and friendly all the technicians are. The work is done cleanly and efficiently. I recommend Terminix to my coworkers and associates all the time.

Terminix handles all of my pest concerns before they happen. The staff is friendly, knowledgeable, flexible with my schedule and always punctual. They are extremely respectful of you and your home and are always a phone call away if you have any questions or concerns.

Our service technician is always on time. He calls ahead to confirm that he is coming. He has gone above and beyond taking care of all our needs. We never have had any problems with him. It was the service and professionalism he gives us that we have been with Terminix for over ten years.

The Terminix guys provide us service every six months and I also have their service for termites. Scheduling a service with them has never been a problem. We're home all the time and they either send me an email or call ahead when they're coming. If I'm not available when they come, I contact them back. Recently, they came to treat the house for bugs. Since there were no bugs inside, the technicians went around and sprayed the outside and the crawlspace. Everything is fine here.

Our Terminix technician was very good and courteous. He does anything we asked him to do. We have them come over every three months and they normally schedule the visit. So far, I have not seen any pest activities.

While we love our technician and honestly he is the reason we have kept contracts on 2 houses with Terminix. All contact is by a 1-800 number and there is no way to contact local office if there are problems or issues. Scheduling is often a problem with confirmations not sent or left by voice mail with parts of message cut off. There have been several recent price increases. If not for the positive relationship with our service technician and warranty...we would change to a local company that you can call directly.

Our technician, Jeff ** is a true professional. He is kind, courteous, very helpful, and knows what he is doing! I would highly recommend this technician to anyone who has a pest problem. He is very knowledgeable and will be sure you get quality service. We are very pleased with our pest control service with Terminix.

I have Terminix for three things: spiders, which they come out regularly for, rodents and mosquitoes. They come out for mosquitoes June through October and for the rodents was fairly recent but they only need to do that once or twice a year. The technicians that came out were pretty easy. For the spray ones, they just knock on the door. For the rodent ones, we had some language difficulty when they first came. I don’t think he understood when I was describing where the noises were coming from and ended up with a lot of pointing. But other than that, it was good. They shored up whatever was making noise and how it was getting in because we don’t have it since. I requested certain days of the week and the automatic scheduling. The only issue is that it doesn’t go through online. I have to call every time if it’s done on the wrong day. I wish I didn’t have to have these services but I suppose they're fairly necessary and so far, we're happy.

I called four different companies and Terminix was the lowest by a couple of hundred dollars so I hired them to do an outside exclusion for rodent and squirrels, and had them top off the insulation in my attic. The technician was great. It was well contained. The sales guy was great too. He was very attentive to my health concerns for my children. My youngest daughter has really bad asthma, so I was very very concerned about the extra material flowing into the AC system or into the house so they taped off all my doors with plastic as well as the hallway and zipped himself up. I didn’t even know they were installing that zip-up. They did an attic tent at the top of the attic stairs. They sealed in the attic, it zips close and I didn’t even know that was coming with the service which is such an extra bonus! They did an awesome job. So far, I’ve had no issues up there as far as rodent traffic.

Our new service technician from Terminix came in and checked out the glue traps. He asked if we were having any issues and did his little spray. He was pleasant to deal with. All in all, they're always thorough, courteous and do a good job keeping the pests away.

Craig, the Terminix technician, came out to our scheduled appointment on time. He answered all of my questions and promptly completed his tasks. He is always very responsive to our phone calls and is a great guy to work with.

I'm on a quality plan for a year and everything is good. Scheduling my service has been pleasant. Terminix will call to let me know when they will come out and they keep their word. All their technicians who have been in my house have been very pleasant and friendly. The only problem I had with Terminix was that the billing got off track. The way they send the bills was confusing because when they sent the bill before, I will head on and send the payment in. Then, I looked at my bank account, and they took a payment out. But, I got the billing back on track now since I finally signed up for them to not take the payment out every month. Now when they send in the bill, I'll call them on the phone and make the payment, which I will do this month after I've got my statement. My Terminix experience has been pleasant, and I haven't seen a bunch of pest activity now. When I start to see quite a few roaches, then I give them a callback.

Most of the time, I know when Terminix is coming to do the house and the yard. They call me and let me know that the schedule is coming up. The technician is a really great guy. If I have any problems, he'll take care of them. He also explains what he's going to do and keeps me apprised with all the stuff that he's doing. The pest infestation at my place is minimal now.

Terminix always shows up and takes care of everything we need taken care of. They're professional and great. And if I call in, they're always helpful. They also schedule the service whenever I could be there and it's always a good thing. After service, I don't see many pests at all. They're doing a pretty good job and I would recommend them.

I had a fine experience with Terminix. Their technicians are always great. They call to give me a time on when they're coming. They do a good job and they were neat and professional. I love them. So far, I had no problems since I have them here every four months.

I’ve been manager for eight years now and we’ve had Terminix even before then. Their representative has been working with us for the last three years. He’s been fantastic and very easy to work with. We do the service on the last week of the month. He comes and calls us and we make arrangements to have one of my technicians meet up with him. They take him around to the sites and he does his business and takes care of our issues. The pest activity's pretty much under control for the most part. I'd recommend Terminix.

I've been using Terminix for the last 12 years - monthly service with spot checks for termites and they are always professional, friendly, clean, helpful... just perfect! Knowledgeable, Trustworthy, Honest.

Terminix has been coming out to my house for 15 years. We get a call and an email that they'd like to schedule the annual inspection, we agree to that and we make sure everything's right for the guy when he comes. He does the inspection, then I get a bill. It's been the same guy who does the inspection and he does a good job. I got to know him and he's a good guy. He never finds anything wrong, so I'm pleased because I don't have termites. I have a bit of forest on my property and there are termites out there, but we haven't seen anything in or around the house. I would recommend them. However, I had to call about the bill because they kept increasing.

When scheduling my service with Terminix, they call and let me know when they're coming and they're always here the time that they said. They're also cheerful, accommodating, and they check to make sure I was not having any problems. I seem to have the same technician all the time and his name is Daryl. I consider their service a good investment every year. I've never had anything, but a good experience with Terminix.

The Terminix tech we have is very professional and does a really good job. He's well-aware of our property and our needs and has been taking care of that for us. He also lets us know if he has observed any problems. He spends about 30 to 45 minutes on site and we love him. We get a service once every two weeks. We have a very large area and we're surrounded by a woody area which is why we have them come out so often. I have recommended Terminix for Kansas City Southern Railroad out in Wylie.

I had a good experience with Terminix. They really did well and I have no complaints. They come here every three months. Somebody calls me to tell me they’re going to come on a certain date. It’s a recorded announcement that simply says that somebody’s going to be here. Right now, we have very little visible pests. There are some little moths that are flying around but nothing really remarkable.

I canceled my account with this company. Talked to home office and service agent. They came and sprayed three days later and charged me service. When I refused to pay they put it on my credit report. Do not use this company. They will continue to charge you and you will have to pay or have it on your credit. Very bad customer service. Do not use them.

We hired Terminix for exterior spraying for ants every three months. So far, my experience with them has been very good. It has controlled the problem because I had a lot of ants before. They're very efficient. I don't see them sometimes but they come and do it. Their technician was excellent. He's very personable and very thorough. Overall, I'm satisfied with everything that they do.

We used their termite protection and got termites. Very frustrating to deal with. We bought pest protection, specifically for termites. Their personnel did not resupply traps as they should have. Nest grew where one of their traps had not been serviced. This part of home rarely used so did not see damage until it had destroyed outer walls. They hem hawed around and finally offered a settlement for the damage. We were sick of the battle so settled, 'unless you sue you won't get your due.' We could not afford time or money to continue the fight.

Terminix is a good company but they are like any other company. It all how you hire a person. From time to time we still had pest showing up even after the applications. They would spray only where they wanted to and miss spots and spider webs.

I recently got the house sprayed through Terminix. They come in every three months and asks if a certain day was okay. Their rep was very nice. So far, I haven't had any pests.

A technician came out every two weeks for 6 weeks then every two months. The bugs are not gone and I refuse to pay the 84. Bill because of it and they refuse to come back and take care of the issue because I will not pay the bill. The customer service person even asked "well what do you want me to do about it?" Going to competitors for quotes today.

My October 17th review on Yelp prompted a same-day call from a new manager, Maurice, who proclaimed himself as the one who had come in to fix the operation and take care of customers. I explained that we had more than $20k in termite damage despite having been continuous Terminix customers for five years. Maurice sent a photographer who agreed that we had active termites. Maurice promised that on December 1st, his company would fumigate our home at no cost to us and asked me to gather receipts so that he could work on refunds for us. Impressive. But this week, three days before our scheduled fumigation, Maurice went back on his word and tried to put the blame on the customer for the termites. No fumigation and no refunds for money spent.

I have been trying to get my house treated for termites for a month now. Before I had a termite contract, they told me I needed to take care of the issue immediately. Now that I have a contract, they act like it's not that serious. I keep calling making appointments. Sometimes they show up and sometimes they don't and they don't call to cancel. If I did not have a contract, I would use another pest control service especially since they treated my house before less than 4 years ago. I was going to get another contract for another property and have my mom's house treated but after this, I'm looking for another company.

I used to live out in the woods. I didn't like bugs and rodents so I signed up with Terminix for preventative measures. When we moved to the city, we still used Terminix and had the same technician that comes out. I've known him for years because I've been with Terminix for so long. I'm comfortable with him and I trust what he says. If he says I need to do this, then I do it. I didn't have rats but he told me rats could get in so I had to fix what needed to be fixed. He always gives helpful information and I love it. He's awesome.

Terminix came to exterminate my house the other day. I didn't see anybody but the work was clean. The time before that, they were at our house in August for our annual look=over. The guys were very friendly, on time and very efficient. However, sometimes there's a bit of confusion on who's coming when. We've had some of that in the past where three different guys showed up on the same day to do three different things.

Terminix just came the one time and I was satisfied, but I was disappointed because they didn’t do a re-check. I would have liked to have them come back, and they didn’t. I paid enough that I thought they should come back, and I'd have felt more secure with things if they did.

I’ve had Terminix for several years now. I used to have Clark and they weren’t taking care of things, so I switched. Most of the time, Terminix will come when I need them. Otherwise, they come every three months. Their technicians were good. They were here yesterday and I’ve been telling them about a mouse I caught in the garage so they redid all the stuff for that. They even said they would come get it but, most of the time, I just scoop them up and put them in the garbage bin. Everything has gone better except I still get a mouse in the garage every now and then. I just wish Terminix would come more often than three months.

I get an email from Terminix saying the time that their technician would come out, and if I have an issue, I call the technician directly and he's amazing. He will come out whenever I call if we’ve had a really bad problem, and he’s a super nice guy and very knowledgeable about what he does. We bought a house and it had an ant infestation, but now things have gotten better than before.

I’d seen people up in this area from Terminix, and everybody seemed to be helpful and they don’t seem to be rushed to get the job done. That's why I decided to use them. However, I have been thinking that I may not be able to afford them anymore, and may have to get somebody local to do it for half the price. But they're a good company. I like the fact that they’re professional and they take the time to answer questions to the best that they can.

We had a bee infestation and I called the first name that I found, and it happened to be Terminix. Our technician is a very kind and nice man. We set up a contract and he comes by every other month and sprays for bugs. I’m perfectly satisfied with the service.

Terminix did a termite treatment of the house before and in there, I got a technician, Melanie, and she's been wonderful. I've had her up since 2005 and she's more than just a technician spraying the house. She's been a helping hand. Terminix lets me know when they're coming so I know when to unlock everything and then she locks it up. I've been very pleased with them. My place was full of mice like crazy as well as bugs and ants, and Terminix put them out. They did a good job.

The Terminix guys are very courteous and efficient, and they listen to what I'm telling them. They're very reliable and always here on time. If I need something extra, they just pop right over here. It was very good overall. I've recommended them to many friends.

If I could give negative stars I would. They miss appointments without informing you and DAMAGE PROPERTY without repairing it and it doesn't just happen once. It's happened more than 4 times which wastes our time as someone has to be present during the inspection. We also purchased a warranty from Terminix but it seems that we are still going to be charged for an inspection that is supposed to be covered. And no matter how many times I try to get in contact with someone who can help me resolve my issues, I'm always told that someone "will call me." It's been over a week. I just keep getting passed around and told that my complaint is being sent up the "chain of command." Never will I use this company again. Find a local pest control company and you will be so much better off.

Terminix was great. They came out and diagnosed the problem. The first technician was wonderful. He did servicing and a treatment. He wore the booties in the house and spoke intelligently about what the problem was. However, no one ever came back to look in the house and see if the pest infestation stopped. I assumed it did because pests showed up in a room and I hadn't seen any sign of them since. But I thought Terminix would come in and check that.

We've had Terminix for about 20 years, and always had good luck with them. They're good. When we moved, I didn't even think about calling anybody else. They send me an email and let me know when our next service is scheduled, and if I can't do it on that date, I just call and reschedule. Usually, the technician calls me the day before our scheduled service date to remind me that he's coming, and that's nice.

Terminix did a fine job for me and I'd recommend them. I just don't need them anymore. I cancelled my contract with them at least six months ago. I keep getting calls and I got a bill sent Monday saying I owe $200 to extend my contract. So, I called and asked everybody to clear me from their list. Their employees were very nice.

So far, my Terminix experience has worked out well. I currently have a carpenter ant problem and Terminix is coming on Friday to address this hopefully. The company has been very accommodating and I've had fine interaction with the tech that comes to the house.

We have two houses where one's a rent house and the other's our home. The most recent experience we had with Terminix was when we did the pest extermination for scorpions. They're usually bad so the tech did another re-treat of the inside of the house and I've only seen one little tiny scorpion since then. We had ants, too, and they were coming into the house. The technician told us the ants were coming in through the tree branch hanging over the roof, so he advised us to cut the trees back and then he treated the trees. He really knew what he was talking about. Terminix is right on spot, they're there when I call them, and the appointments are good.

Terminix is the best company and their people, who came to my house from the moment I signed up with them, have been wonderful. Everyone has been professional and they listened to every concern I had. They’re an incredible company and I have recommended them to two of my co-workers.

The technicians from Terminix were very good. They came out, did their job, and everything was fine. They were very unobtrusive and gave me the information that I needed. They did resolve my pest problems.

We've had Terminix for years and everything seems to be going well with them. We had found termites at our home several years back and Terminix took care of that. Now they come around regularly and they always call before they come. They also come on the day scheduled and look around to see if everything’s fine, and if it isn't, they take care of what needs to be taken care of. I’m very satisfied with Terminix.

We needed a good company because our home owner’s insurance required certain things and we felt that Terminix was the only one who could do that for us. We had rodents and we also wanted to make sure we didn’t have termites, and Terminix has been on cue on everything. We’ve caught rodents and they’re huge! I'd pick up the phone, call Terminix, and they’d send somebody even on an emergency basis. Every time they come out and check for our pest control, they’re very aware of what they’re doing and what they’re looking for. The experience we’ve had with all the people that came to our home has been positive.

The technician from Terminix came for the 90-day application. He's always friendly and does a good job. I automatically get a notice in the email from Terminix and then I check online for our scheduled service. It seems very effective so far, so I have no problems with it.

Terminix comes quarterly or as needed, and they do a great job. They send me automated phone call reminders the day before the schedule saying someone is gonna be here between such and such time and if I need to change that, I can chat with them directly. It's nice that I know who’s coming and I don’t have to call a 1-800 number every time if there is a scheduling conflict so that works out well.

We just moved here, and called Terminix for service. About a month and a half later, my daughter got bit by something. I told them that we'd seen a few spiders and she got bit in her bed during the night by I don't know what so they came back out. The guy that comes is really nice. They were here just yesterday and they called to say they were coming by to spray again. I'd recommend them to people.

I had actually started an account with another pest control company only to find out that Terminix purchased the contract from them. So I didn't have a choice from the beginning. What bothered me the most was the lies. The service tech claimed he came out to service our property when several times he didn't. Customer Service said it was "in his notes." The thing is, I work full-time at home, plus I have two very large dogs that live in the backyard. Either way, he wouldn't have been able to do much. On top of that, no notes were left on the door or in the mailbox to claim service was completed.

I used Terminix's service for general pest control. Scheduling was easy and quick. Their reps have been very helpful while the technicians are friendly and professional. Now my pest problem has gotten better than before and I'm happy with their service.

I live on the edges of a woods and Terminix solved all the problems we've had in the past. Insects and rodents getting into the house area were a continuing problem. It's easy to schedule for the service and their technician has been great. However, I got a price increase about a year ago which seemed to be a little bit out of line. In a telephone call to the company, they agreed with me and lowered the price back down to what it was.

After waiting five weeks for another company to help me with a bee problem building a hive in my walls, I finally called Terminix and they came out the next day. (They would have come out the same day, but I was at work.) When the tech arrived he was very friendly and very professional, and the first thing he told me was that it wasn't bees at all but wasps and I should stay inside while he treated them. I watched from inside as he took care of the problem and he was completely finished and cleaned up within 30 minutes. I was very impressed with the tech and his company. As soon as my contract with the other company expires I will be Terminix my regular business. Incidentally, had the problem actually turned out to be bees, he was prepared to relocate the hive rather than kill it. That's going the extra mile.

Terminix have been here regularly when they're supposed to and their technician is always good. I did the scheduling of service online and there wasn't any problem. I have no big issues other than bugs coming from my neighbor. They can't do much about the neighbor.

Terminix comes out four times a year for ongoing treatments. Scheduling the service with them works all right. I go to their website to check my account and it shows the estimated date of when they're coming to do the service. Then a couple of days before the service, I receive a recorded phone call from them about the schedule of the service. My last service with them was last month when they came by and treated the outside for the insects, and the technician who came over was professional.

We've had Terminix for years and they do what they're supposed to do. However, the online scheduling doesn't work. I tried to reschedule for our summer home when I was going to be there and it didn't go through and then they showed up anyway so there is a problem with that system. I've talked to their rep when I'm there and he is courteous. It's just one guy who visits and he's very diligent.

Terminix representatives were courteous and knowledgeable. They usually try to send the same guy, and he's been very personable and easy to talk to. I have no complaints. I'd recommend them to a friend.

Working with Terminix is fantastic and I highly recommend them. I've had them for almost a decade now. Their scheduling is simple and I like it. Andy, the technician, is awesome and he's been my guy for quite a while and is probably one of the main reasons why I continue doing business with them. I also love the fact that you can call them anytime you have a problem, whether it's a gnat in bed or spiders. They come out and take care of it for you.

Terminix haven't always kept the dates that they said they will be there. I've had to call a couple times and then they do come out. But, when they do arrive, they're very good. They're very professional, polite, and do a good job. Usually, I'll get an email of the result of when they've been there and that would tell me whether someone actually had showed up. They do what they say they're supposed to do, so it seems to be working and I haven't had any insects.

We have scheduled service by Terminix every other month. I was in the pest control business prior. Not that I knew how to use the pest control products, but I knew how to like sell them. And Gerald, the Terminix representative, and I, know certain things and we get along very, very well. He's a really good guy and he does a great job.

We've had about three different Terminix technicians come out in the last several years and they've been all courteous and respectful. They're also not the most expensive in the area but they're not the cheapest one either. I'm not usually at home when they come out. They provide the service quarterly, though sometimes I have to call them back for ants, roaches or spiders that were still there. They're supposed to take the spider webs down and then one time, I killed about four black widows on the same day, so whatever he was doing was not helping.

Terminix was doing everything that they said they would and I've had a great experience when talking with their sales rep. I have only been around when they came out the first time and I haven't been since then, but they were professional.

We managed to get Terminix get rid of all bugs getting around the house and they have stayed away. It was Monday when they all came out and there wasn't any need to do the inside, but the Terminix rep did the outside once again to keep that barrier up. The Terminix office people are also absolutely professional and knowledgeable. They usually schedule the service for us.

My experience started out somewhat okay, but it didn't last long. In April of 2016, I decided to contact a pest control company to take a look at these flying insects (inside my living room and around the outside of my front door) that I noticed only one day a year in the spring. They either flew away or they died almost on impact of landing. I had seen them for several years but it was only one day per year, so I kept shrugging it off (priorities). I actually thought they were carpenter ants but I decided I wanted to know for sure, so I finally called a "professional". I kept a few dead ones in a cup because I wanted them to see what I was dealing with and they literally only last one day! They turned out to be subterranean swarmer termites. Luckily I had no structural damage because they had found their way out through my front brick patio instead of my actual foundation and come to find out, they live underground not in your house.

The most recent service we had from Terminix was a termite inspection. We use Terminix for routine service and scheduling is very easy. We have excellent interactions with the techs who come out and the pest activity is now very little to none. Terminix is very customer-oriented.

We've had a wonderful experience with Terminix. We have them come out to our home every other month, and we got a return service from them recently. We have them for our rental property, too. The technician has been really good and very friendly. Since our service with Terminix, we've had a really excellent situation in and around our home with respect to pest activity.

I have nothing bad to say about Terminix. They do a good job. It's easy to schedule service with them and their technicians are very nice. We don't have a problem with pest activity right now. We've had a few things come back but when I call Terminix, and they'll come right out and take care of it. Every time I call, Terminix is always very helpful. I'm pleased with them.

My husband and I brought in an outside cat. She had fleas and soon our dog had fleas too. We used Petco products in the past. We used advantage bombs and furniture spray. The bombs did not work... do not waste your money. However, the furniture spray did work to an extent but we still found fleas. We only found a few here and there, but we took the animals to the vet. Gave them frontline and Cap-star, we then called Terminix.

Terminix comes every three months for a routine service. Their technicians have been really good. Although when we had mice, they told us that all they could do was put down a glue trap which we didn't want because of the dogs and the kids. Then I've had two bed bug services this year and the tech who came out for the second one told us it would be $900. But I have gotten a bill for $1200 from Terminix, so I called their customer service and they told me that somebody would call me back. I have reached out to our local office too. The people who came back for bed bugs gave me a name, Jason, and his phone number. I've called him and he said the same thing. I have talked to somebody in that department but I haven't been able to get a callback from them. But they were really thorough and looked at everything on the last bed bug service. Thank God. And I believe we don't have any problems since then.

Beware of these people! They don't do what they say and will take you forever to get your money back! You will never get a call from the local branch manager after they say they will get them to call you, service guy will only be at your house for maybe 30 mins and the invoice he will email you, says he was there 2 1/2 hrs!

I have Terminix come out to do the quarterly routine service. I also have the termite plan, and they come once a year for it. My experiences have all been good. I only had to do the scheduling once and it was very easy. I always talk to the person that comes, and they're always very helpful and professional. The termite thing has been kept at bay, and that's a good thing. And the insect solution works very well. It's usually sprayed around my house. I'm very happy with their service. It's a little bit expensive, but I find it necessary.

I just started with Terminix, so right now, I use them as needed, but also to begin a routine service. I have them scheduled to come out once every six weeks, and so far I've only had them come out twice. All of our service calls have been easy to get scheduled. Once I got signed up with them, they came out as expected. Then, when I need a follow-up, I text the guy who's in charge of my area, and tell him, "Hey, I need you to come out." He responds right away, "Yeah, no problem. Here's what we'll do."

I have a quarterly service from Terminix and it's easy scheduling the service with them. The technician is always very polite and the pest activity has diminished for a while. But the bugs come back within a week. There are a lot of spiders right now and I'm getting some ants and cockroaches in the house. I got the poison out. Overall, the experience has been okay, however, the cost went up. I'm going to be shopping around for a different service and it'll be on a needs basis.

My dogs brought a rat in the house, so we had Terminix come out for it. Their technician came and brought out some poison, then placed them at the back of the yard. Then I've asked him to come again because we found a rat's nest under our dishwasher. He is a very nice guy, very thorough, and pleasant to deal with. We do have a routine service for both inside and outside the house and they usually come out between 1:00 and 4:00, so we just ensure that we're here at home. It has been good, although I also found a spider in our bathroom which I'd let them know so they could spray inside again.

Terminix came by for pest control and they were quick and efficient. The guy explained everything in detail and have done a very good job. It was done quarterly and it's easy to schedule the service call with them. They've always been timely and helpful and we haven't seen an increase in pest activity since having this service.

We have a routine service from Terminix and we're very happy with the gentleman that comes to our house regularly. He'd call us to schedule and the routine service has kept pest activity at an acceptable level. If we have a problem, I could call them.

We had several Terminix services done at the same time and the most recent service was the encapsulation of the lower level of our cottage. Scheduling services has been very easy and their techs are very professional. We had one instance when they installed a dehumidifier and there was some leakage that was discovered but it was taken cared of. We have termite control with cartridges in the ground and we haven't noticed any problems. There's definitely a decrease in pest activity when we had some repairs done.

We have Terminix quarterly for routine service and every experience has been real good. Terminix gives us a call and says they'll be in our neighborhood in this and asks what time is good for us. We have a brand new home that's only a little over a year old now and haven't had any problems inside but have had ants and spiders on the outside. They clean up the place and spray it real good so it's normal stuff to keep bugs away.

I had trouble with some mice coming into the basement and Terminix had come out. One application later, I haven't had any since. Right now I signed a one-year deal with them. I got three more treatments coming. The technician was only there one time and he hasn't been back since. They said they would notify me by email and phone call when he would be out in our area next.

My Terminix experience was really good and I would recommend them. Everything worked like I didn't have any pests for the time that they guaranteed, which was about three months. After around that time, the ants are starting to want to come back but it's getting colder now. My pest problem has went down so there's no need to call Terminix but I'm sure I'll be calling them back in the near future since the pests will start to increase back up in the next three or four months. That's what it did last year. Then I'll probably look to continue more service or get into a plan. Terminix was professional, everything went smooth and worked out well, and it didn't take long. Scheduling was fast and I did everything online. Everything was what I expected and I couldn't ask for anything more.

We have problems with termites in our neighborhood and Terminix had a special, so I called them and they came out. We did some treatment outside, as well as inside the house, and I'm very happy with the service that I got and the people that came because they seemed to be really knowledgeable. If I had a question, they'd have the answers. They were very friendly and professional too.

I was a customer of Antimite in Contra Costa County, and they sold the company to Terminix. They followed up with a phone call and I tried to call them back and it didn't work. So I called Antimite and took care of that problem real easy. Then I got an email from Terminix that said my quarterly service was due but I don't have a contract with them. My contract with Antimite was monthly, so I didn't respond to that. The next thing I know, I have some guy from Terminix standing on my doorstep to do my service and spray the perimeter on my house, none of which I had said I wanted to have done anywhere. I'm not gonna have anything to do with them if I can find somebody better

I had a lot of mosquitoes, ants, and bugs, so I called Terminix. They were really good at scheduling the service. There is a regular man that calls me when it's time for my next service and he gets everything all squared away. The technician is very friendly, polite, and courteous. I'd mention some things and he goes in and corrects the problem, and he takes really good care of me. Bug-wise, our service with Terminix has really done a lot. I haven't seen any water roaches in the backyard.

I've never had a problem with my Terminix provider. They're always right on the money and give me exactly what I asked for. They offer anything that I may have overlooked over the last year. I wouldn't have it any other way. We use their services for routine and as needed. They come 2 to 4 times a year, simply because we're not around all the time to do that. Scheduling is easy and no sweat at all. The technicians are always polite and willing to look at any of the questions or concerns that I have. They tell me where they spray and give advice because we have dogs. They're always reminding me to be careful about the dogs being out as well as the little kids. So, I enjoy their product and their service. Every now and then, we'll have a fly attack or there is a couple of roaches, and that's probably because we're doing plumbing works, but it hasn't been anything that's been out of control. I'm very happy.

Terminix comes out four times a year for my routine service. Scheduling this is easy. Pest activity has been minimal since using the company. The technicians are really good and I had good luck with them, that’s why I stay with them.

Terminix was good. They came out with a plan for me and did what they were supposed to do. My routine spray guy is efficient. I haven't seen any pest since my home service so it's been excellent. I'm just waiting to hear back about the service that they were offering and I asked them for a quote. They never got back to me about the quote, but besides that, that was cool.

The Terminix personnel, as always, were very respectful when they came out recently. This time, we called in because we had a roach problem and we're happy with the service. They're very flexible when scheduling our service and the technicians have been good. We also did the mosquito service. We have had a lot of improvement on the roaches. However, we still have a little bit of an issue with the mosquitoes, but we're going to get that under control.

The technicians from Terminix are friendly and professional. They check all the areas and put the little traps in. We haven't had any bug problems or anything. and we've always had a great experience with them. Everything is good and positive.

Terminix always does a good job with my place. The times that I've had infestation in which every year changes to spiders, or ants, they come over. I'd call them when it's a major problem then they come back and take care of business. They have their own schedule and there's no problem to accommodate those things. They would say that this is the day they can come and I'd change if I need to. The technicians were friendly and good. I was used to a guy for over a couple years and apparently, they’ve been having some changes of personnel lately, so it's not the same guy that is coming over. I've had three new guys in the last three visits. In general, they try to be thorough and they're pretty prompt to take care of the things you ask them for so I never had any issue and I would recommend them to somebody else. We got less bugs since having them.

Terminix salesman came to my home about an ant problem and in his sales pitch I was told I would have 1 visit each quarter and if in between there were problems I could schedule a visit online. I have scheduled two additional visits and stayed home to let the exterminator in. No one showed up either time. My time was wasted along with my money on a sales pitch I'm sure they had no intention of upholding. I am very upset and disappointed in Terminix for lying to me.

I have a really small house. The only places that Terminix sprays are the outside and the basement door. They spray around the refrigerator, stove, and under the sink if I ask them to do that. They came an extra time last month and so I didn’t think they needed to spray the inside again. I didn’t even know that they were coming until I happened to go online. It was on my email.

Every three months, Terminix will come on site to spray my outside and the backyard. In terms of scheduling, I’m pretty okay because every time, they will call me and let me know what day and time they will come and make sure the fence has not been locked. And they don’t miss the service. Just only a few times, the guy missed it but they left me a voicemail to say reschedule. However their installers won’t come off-hours. Most of the time they come the daytime, so it’s difficult. But I know they come on site because I have a camera in the house, so I know they’re coming. So I know they’re doing something.

Everything's fine with Terminix. Their technician comes up to the door, finds out if we have any problems, and takes care of whatever needs to be done. He brings out this special stuff around the house to keep the bugs from coming in. They come routinely for like four times a year. I'd recommend them.

Terminix schedules my routine monthly service, but we've never had a problem switching times. The technicians that have come are polite, professional and sensitive to our needs. Since using Terminix, the only pest or insects we've seen are the dead ones trying to get in.

In our most recent experience with Terminix, they went around the house and checked everything and they listened to all of our concerns. They told us how we could do certain stuff to prevent things from entering the house. Our only grumble was the fact that they didn't do the attic when they said that they would. But the scheduling was really easy and the guy showed up when he was supposed to. We didn't have to wait around for him, so that was great. He was pleasant and he gave us lots of information. There's definitely been a decrease in pest activity ever since, but I need them to come back because it was two months ago that they were here and we're starting to see more spiders again. Once they come out again, that should make it even better. Definitely, I would recommend them.

I use Terminix for routine. They call me to let me know when they are coming, as well as inform me online. I have a large place, and there are these bugs crawling around. I don't want my cat to have lots of bugs to eat. The tech is a real nice guy and he took care of things appropriately. I have no complaints.

Terminix is great. What we had were carpenter ants and mice and their technician comes quarterly. He's a very nice guy and he answers all my questions if I have any. He's also very efficient. I'm very satisfied with them.

We use Terminix for termite inspection and control. They came out recently and inspected the house for termites. It was a maintenance inspection to check if they've got to spray again. It's been pretty easy to schedule the service. They spray our house every month, and I don't have any termites after the service. However, my policy with them runs from December of one year to December of the next year, but they start to send me bills in August instead, and I get a bill every month from August. They tell me that my payments are due on August 27th, September 27th, and October 27th, when actually my payment is due in December. But other than that, Terminix has done a good job coming around.

I use Terminix for routine services and when I need them. The technicians I had have always been good and answered my questions. I'm happy with everything so far. The pest activity has been reduced since I used Terminix though but it was horrible so I moved.

We've been Terminix customers for almost 12 years and we've always been very pleased with them. Scheduling services has been very easy and they always arrive within the proximity of when they say they're going to. We have three different techs who come and they are all very personable especially Edgar who's great and truly trusting. They're also very accurate and we feel like they meet our individual needs. We have seven beehives for honey so we don't treat in certain areas and they work around those. They are always very understanding of that.

We've been a customer of Terminix for a year now. I had silverfish, ugly little bugs outside, and spiders. Their technician was really wonderful and since their service, I haven't seen any pest activity inside.

Kevin, the young man from Terminix, came at the proper time that I was notified that he would be here. He’s always polite and very thorough. But I still keep having problem after problem with these roaches. They’re all in my kitchen cabinets. Everything I eat with, I have to wash. The last time he was here, he said he sprayed inside and outside really well. But when I go in my walk-in pantry at night to throw something in the garbage and turn the light on, the roaches are fleeing like crazy. And he even sprayed there the last time. They evidently need to strengthen their spray.

I had roaches, and the rep of Terminix came in and he did a fantastic job. In a few days, I quit seeing roaches and I haven't seen any since. I'm glad he showed up. I was at my wits’ end. I tried everything. And the rep of Terminix sprays and puts some stuff on my hinges, and it seemed like my problem went away. I'd definitely recommend them to anybody.

I have four houses that are under Terminix contracts, and they're all close together. Each house has a pest history. Most of the time, the techs come quarterly just for a routine, inside and outside preventative service. But we have a place down in Florida where we got their service for a specific issue. We had troubles with wasps that were keeping us from getting our air conditioning serviced. So, I had to have them come out and take care of the wasps. It was easy to get that service scheduled. The service happened the next day. They did it right way, and everything was fine. The latest service we had was not for wasps, but for mice. It was getting cold up in Ohio, and I started hearing sounds of mice scampering around in the garage and in the walls of the house. They put traps down and took care of that for me.

I use Terminix as needed. Recently, I had them take out squirrels in my house. Scheduling the appointment with them went fine. The technicians came in for a service call, and now I don't have squirrels in the house anymore. The Terminix techs didn't use any poisons, so I was impressed. I'd recommend them.

I have routine service with Terminix. I have them come out maybe four times a year. I've had no problem in scheduling or rescheduling service calls. They always call ahead and let me know when they're coming. It's excellent with their technicians once they come out. My recent experience with Terminix was satisfactory. I don't have any pest activity in my home since my service with them. They take good care of my house and property.

We are on a monthly rotation and just yesterday, the technician went around all the eaves and wiped down all the spider webs. He then commenced to spray the barrier all the way around the house. We have a couple of outbuildings and garages and those were done as well. The technicians are very cordial and if we have any concerns, like when there were some ants at our pump house, my husband was given some granules to put out. So they try to accommodate. They're limited on what kind of bait they can give because now there are so many restrictions and there's not a lot that you could put out as a consumer. Because we have the service on a routine basis, Terminix has kept the pest activity in abeyance. We might get an ant or two or a couple of spiders when it starts to rain, but it isn't like we're inundated.

Terminix comes out twice a year for one contract, once a year for the other. Scheduling the services was very easy. The pest activity has been well-controlled and the technicians had been very knowledgeable and communicative.

The Terminix guy came in, sprayed around and inside the house and was really courteous. It's a new service where they come out every 90 days. And they come out as needed if we see any insects in the house. Since the regularly scheduled routine visit, they’ve come out twice for problems that we’ve had. But they’ve really worked on trying to figure out where our insects are coming from and why they’re still in the house.

At the beginning of the summer I had horrible flying things in my kitchen and lots of them. I assumed they were termites so called Terminix to come in. They were actually flying ants but an inspection of my whole house showed I had a lot of different bugs. I signed a contract for four treatments. It was very expensive but I was of sound mind when I signed so can't blame them for that. The first treatment was thorough and no complaints. A couple of months later I saw that they had charged almost $300 on my credit card.

Terminix was gracious enough to call (after writing this review) and resolved the Quarterly Plan issue and bill.

I have the Terminix termite treatment and they came out for a routine service recently. They do this once to twice a year and scheduling this service is not difficult at all. Everything is fine with Terminix, and I'd recommend them.

My most recent service with Terminix was satisfactory. They came in for routine service, which is usually done every quarter. Scheduling is very easy overall and the techs have been professional, too. Since their service, the pest situation is much better for me. Terminix is a good company.

Terminix reps come and take care of all that's needed in a timely basis. They give me routine service and sometimes they need to do a little extra spraying or cleaning of webs and do a great job. Scheduling with them is very easy and the techs have all been really friendly. They don't spend any time wandering around and they're very prompt in getting their work done. They usually wipe down the webs on the front porch and that's very helpful and works well. They also come into the house annually and that yearly checkup works well. We normally don't have any issues with the bugs so they don't need to come in.

My recent routine service with Terminix was all right. It's very easy to schedule or reschedule a service call with them. The technician comes out, does his thing, gets it done, and then leaves. The situation with pest activity around our house is pleasant now since our service with Terminix. It was cool overall with them.

Terminix has been very helpful with working around my schedule. They scheduled me at 3:30 and I told them I might be about 15 minutes late, but they were fine with that. They were able to accommodate me during afternoons, which was better for me. Their technicians are all very polite and respectful gentlemen. They have been helpful as far as answering all the different questions I have. Also, the guy they sent when I called for an extra service replaced what was needed to be replaced. Pest activity is almost 100% better, and I'm a happy, satisfied customer.

We have the routine and mosquito services from Terminix. When their lady tech came out to do the mosquitoes, we also had a wasp problem that had shown up which she took care of as well. She was very personable and did a very good job. Anytime their staff comes out to service, they can do it because we don't have pets or fences. There had been a few times when we've seen ants and roaches in the house, so we called them out, and within a day they're here and then take care of the problem. The three or four different people that had been doing the service had been very competent. Also, my payment is taken automatically from my credit card which makes it a lot easier for me.

I did my initial service but I had to have Terminix come back on three different occasions after that to get additional service because I was having other issues. I scheduled through the automated service, but it didn't have any time available for me. But once I talked to a representative, I was able to get a schedule. My agent was nice but I felt like my issue was not being treated although it has slacked up tremendously.

Finding a schedule for a technician to come out and do the service was easy. The technician was nice and he went above and beyond when he sprayed outside the house because he also sprayed around my detached garage. They didn't do that when I was with Orkin.

We are very happy with Terminix. We had termites many years ago so we've just continued the termite service. I also have a routine service and they were here last week to do an outside check on my house. They come four times a year: two for the termites, and two for the routine. When I have questions, their technicians are very responsive, and they take care of whatever problem I might have right away. They also took care of my daughter's issues and so I recommended them.

Terminix comes out every three months and scheduling is very easy to do. Recently they came and sprayed the outside. Since their service, pest activity has decreased and has been minimal. Overall, everything’s fine.

For our routine service, Terminix comes once every two months. They usually call and tell me when they’re coming and I leave the gate open. I haven’t had to reschedule anything. One time, after their technicians came out, I had some Black Widows the next month. I waited until they came out again but the spiders seemed to have disappeared and never came back. Besides that, everything seems to be okay.

Our experience with Terminix started out good. When we first started having our house sprayed, it was because of a cockroach but then they sprayed and it went away. Then they spray inside and outside my house and I’m still getting cockroaches. My wife is really irritated because she can’t have any of her friends over here ‘cause all of a sudden cockroaches pop out everywhere. Terminix sprays our house every month but nothing’s going away. We figured maybe somebody else uses a different spray. We’ve been doing Terminix for two years and I don’t know if the bugs get immune to the spray after a while.

Terminix recently came for a routine service and everything went great. Scheduling the service was easy. The techs who came were friendly and great. I don’t have any bugs or rodents so they've been doing a really good job.

Terminix comes once a month for a routine service, and it's been great. They've always been very good at scheduling. We never had an issue. We love the technician and he does a good job for us. We're extremely happy with our experience, and we'll be staying with them.

I’m a professional caretaker and I have Terminix as a routine service. In the summertime, we tend to use them a little bit more because that’s when everything’s a little bit more active and occasionally, I will call them. I’m from a little island in the Atlantic called Martha’s Vineyard and we have a summer resort. We cater to the rich and powerful people who get very demanding in the summertime. They don’t want to see any critters, so if I had a piece of advice for Terminix, it would be to put on a couple more guys in the summertime to try and address the demands of some of my clients. But they’re professional and they know their stuff. They get a little overwhelmed in the summertime, but most of the time they’re not bad.

Terminix was very good. We have their quarterly routine service and working with their technician has been excellent. I have a very clean property so they are very happy to do their work. I'm happy with their service.

I had called Terminix initially because my tenant had left fleas from the dog that they had. I told Tom, the guy that was there to spray, that I was going to contact Terminix for a follow-up. So he gave me his card and said, "No need to call them. Just call me. I'm the one that does the spraying in this area." I said, "Okay," and took his card. He explained to me that they always come back a week later and spray again at no charge. Then he was going to set me up every three months to spray, and it would cost me $99.

Terminix comes out about every three months and it's always been very good. Our schedule is preset. They call and let us know that they're coming. Their technicians have always been helpful, do whatever we need them to do, and do it efficiently. Since the service, I seldom see any bugs. We've been really pleased.

We bought a small place in Florida, and someone said we needed to get someone that exterminates all the time and takes care of our property. We called a few including Terminix, and they were the most professional and we trusted the name. They set up a meeting to come to our home when we were there and they did the initial consultation and spraying. Now, they keep in touch with us and we're on a quarterly plan with them. They still call to let me know when they're gonna be there and what they're gonna do. Then they send the report to me over the internet. It works and it's awesome.

Terminix schedules the appointment on routine service, I don't even need to be there when the technician comes. Then when he comes and I'm there, he's very friendly. We have a little pesky little dog and he seems to get along with the dog openly. We discussed problems that we may have and he educates me quite a bit on the types of varmints. Then we noticed that we get a few little critters around before we're supposed to have a service, but then they're gone right after the service.

Terminix came for my routine service recently, and it was fine. They're great. I've never had an issue with them at all, such as in scheduling my service. I'm on a recurring service with them. They come out, even when I'm away from the home, as long as I leave the gates open and leave no animals in the yard so they can access my place, which they made clear when I began my contract with them.

The Terminix guy comes in monthly and it's great. I like how easy it is and that he doesn’t take up any of my time. He knows the building well enough that he does what he needs to do and hands me a ton of paperwork afterwards. He makes me aware of anything that I need to be aware of and leaves after 45 minutes. We have little to no pests since their service and our experience has been good every time.

The first time Terminix came out was for the initial spray around the house for ants. They also knocked down all the wasp nests. Scheduling that service was very easy and the technician was very good. Then I set up an appointment for this weekend because we noticed some ants in the kitchen and we wanted them to come spray for that again. Although I was supposed to have a follow up service from them last Saturday but they never showed up or called.

Scheduling has been easy with Terminix. Our technician is very personable. He tells me what he's going to do and if I have questions for him, he answers them. There's less pest activity at home since starting with Terminix. I'm pleased with the service.

We had an issue with spiders and I wasn't happy with the first Terminix guy who came out. I've always been happy with them but I don't like that new person. He said he was here to spray but he was gone in 10 minutes. I don't know how he did it but we have a huge perimeter around our house and when I came out, there were some spiderwebs and it didn't look like he did anything but real quickly sprayed and left. So we had a repeat service. Scheduling that was very easy. I just called the number and the rep got me in any way. The second guy who came out was fantastic. He cleaned all the spiderwebs around the door, the lights and the windows. He also told me what was going on or what I needed to know and stayed around. I haven't seen as many spiders since that service. And we decided to respray again.

I've got termite control with Terminix above and below ground, and they come out whenever I have concerns. Once a year they come out, get under the house and check for underground, and then they check above ground for termites. Their customer service and the pest control people that come out and do this service are very personable and professional. They just called me the other day and asked if I wanted to do a free inspection of the house for any and all services. I can go online or make a phone call to schedule the service, and they're out within two or three days at the most to redo anything that needs to be done.

Our attic was full of wasps, bees and spiders. Terminix came and exterminated them. It's better now and they come and spray every three months to keep that from happening again. I’m not ever there when they’re there to spray around the outside of the house. But if the tech has a question, he calls me.

We have a very good experience with Terminix. They come every other month and spray outside the house. We're usually not home, and it's terrific. They send me an email and tell me they're coming on such day for our service. The technician that comes out is very friendly.

I use Terminix on a routine basis. The family that lived here before had Terminix. It was just a continuation and it really worked out well. It was super easy to schedule with them and all of them are wonderful. My technician calls me to let me know he's on his way, and he does a great job on the service.

We’ve used Terminix for the last 4-5 years now. When we moved in five years ago, we had termite initially and we tented the house. Ever since then, we didn’t have termite damage. We have a contract with Terminix and they come every year. They usually contact us and schedule. I’m fairly flexible so scheduling is not a big deal and that works well. Their technicians are very friendly and professional. They come out and if they find something, then they fix it. In our recent experience with them, their technician came on time, looked around both inside and outside, and couldn’t find anything. He did a thorough job in looking and then decided there wasn’t any.

The treatment of Terminix is very effective. Our problem has been, over the years, always kind of a seasonal thing involving mice. They’re coming in at certain times of the year. But the situation has been kept very much under control so that it’s more of a nuisance once in a while. Once the peak of the time of the year comes about, I know that the traps are efficiently set in different locations of the house, including the attic and downstairs. We do get some mice in the area where they frequent.

All of my dealings with Terminix have been very easy. They’re very prompt and thorough and they come when they’re called. Their technicians were very friendly and informative. They seem knowledgeable about what we want to know when we ask questions. The pest activity has been greatly reduced since their service, so they’ve definitely done a good job.

My father and I have had a Terminix account since 1974 at **. March of 2015 it became necessary for me to sell the home. The new buyers wanted an area checked that might have active termites. I had to call twice asking for the service to be done. Nothing. I then had the realtor call. The inspection was finally accomplished when the home sold the last of April. I requested a refund for the last 4 months, it was refused. I was told it would be applied to the new owner. After all the years we had been with Terminix one would think a 4-month refund wouldn't be asking too much. I would have started with Terminix here at my new home but after receiving such customer service after so many years, there is no way so please stop sending the renewal notices. Terminix is on my blacklist and anyone who will listen to me.

Terminix International Tampa, Florida branch did a termite job at my 13 unit complex. I double bagged all my eatable items properly with the bags the company provided. I had 4 bags of eatable items that were double bagged & secured properly. I had 2 bags that were not double bagged properly. Those 2 bags had plastic bowls, paper towels & toilet tissue. The workers threw away all bags in my kitchen. They threw away everything that I had acquired in my kitchen over the years. The workers went into my bathroom & threw away toothpaste, soap that was never opened. The workers went through my home & threw away items in a savage, brutal & horror manner.

I use Terminix for routine service and there's now minimal pest activity in our home. The regular pest control guy, Peter, is just an excellent guy to work with. He accommodates our needs, whether it be time or what he does. He's very good at what he does. Terminix is just what I need.

Terminix always let me know right before they come. My scheduling service has never been an issue so we've been great. I'm satisfied with everything. I've only seen two different technicians, but they were both great, very friendly, explained everything, came back to the door, and asked me if I had any questions. They were both knowledgeable and would let me know what they could spray and what they couldn't spray, even around the areas, and the outside of my house that had my neighbor’s tree.

Earlier this year, I contacted Terminix to treat my home for insects. I had two treatments so far. Once every other month. I paid cash the first time around and online through my account the second time. When I paid cash, the employee signed my bill paid. Now, I keep on getting calls stating that I owe money. If it's a $100 a visit and I paid $200 for two visits how do I owe money. I made plenty of calls to the company.

I want to share my horrible experience with Terminix. I moved into a 10 year old house in the Houston suburbs and wanted to protect my home from termites, so I agreed to sign a termite protection plan and charged it to my credit card. When I received the service agreement I noticed the terms and conditions and the length of the service plan was incorrect and the name on the agreement was spelled wrong as well. I immediately called the contact number for the Service Manager provided in the contract to inform him of the wrong information and to send me a corrected contract. The phone number provided to me was not in service, that's when I knew I was scammed.