Terminix Reviews

Terminix comes out here for termite inspections only. Once before they said they would come and they didn't show up. But, their techs have been fine. I called and they gave me a discount because of my age. One problem that I have with them is they don't have anything local. I get somebody somewhere else if I want to talk to somebody local. And I don't like that. I like to know the people that I'm dealing with. Also, they go up in price anywhere from 6% to 7% a year. However, I have recommended them before and I still would.

A guy from Terminix came out and did my initial service. He told me what he thought about everything and sounded pretty honest. Then he took care of the problem. But a couple of weeks later, I noticed that the ants were back and were forming a huge colony. I called him last minute and although he was going home, he actually came out. So that was a really nice little thing that he did, coming out for me really quick. It's been a really good experience overall and I'm hoping that it continues to be good.

I had a Terminix service man come because of a problem with the dehumidifier. They encapsulated underneath the house where the dehumidifier was, did something to the dehumidifier, and now it is working properly. I’ve talked with every technician that's been here and most of them are local to this area. When I called the Salisbury office, the person that answered the phone was good and assisted me. The only problem was they have some terrible wait time music. It's the worst music I've ever heard in my life and it was terrible. Nevertheless, all of the dealings I've had with Terminix has been always been positive. They come once a year for servicing but so far have always given me a call or shot me an email to say approximately when they would be here. It's a good experience and I'm fine with their service.

Terrible service. They are good at constantly raising the contract costs and fees. But when it comes to servicing the customers they run you around and around. You can't get a hold of district managers to get assistance and the internal customer services reps have little ability to solve customer issues.

I've been dealing with Terminix for a very long time. I only had pests one time in my lifetime, and I killed them. I have somebody come in quarterly to spray when there are pests, or if not, I do it to keep pests away so I don’t have any problems. The technicians and their service have been good and I don't have any pests in my home since I've had their service. I would recommend Terminix to anyone.

I had my annual inspection for termites by Terminix. They notified me that it was time for service and the technician was on time. He did a good job and everything went well. We haven't had any termites since starting my service with Terminix.

I've been very happy with my experience with Terminix. I've had all kinds of bugs inside the house at two levels, upstairs and in the basement. But they're dying since Terminix came for the service. The technician that came out was very nice. They've only been here once. They said they'll let me know every three months when they're coming for service, so they'll be coming any time now and I'll get a call from them.

I had a Terminix bug and termite policy in my home that I owned for over 25 years. When I moved into a duplex in May, I continued the bug policy. I had no problem scheduling the service and the Terminix rep answered all my questions. He was friendly. The technician took care of the garage and after the job was done, I have an occasional moth or fly and killed a couple of spiders, one in the bathroom. But I had not seen any kind of water bugs or have problems with ants and snails getting in the front door. I’d surely call Terminix if it does happen. I have been with Terminix for over 10 years and I've always been completely satisfied with their work and their service. They get the job done.

I schedule with Terminix for service about once a month but I've had issues with scheduling. Sometimes the schedule gets changed without notification and so when they don't show up, I call them and they say it's on another date, then I tell them I didn't change it. One time, the lady that did the scheduling just told me, "Well, it got changed." I had to talk to the district manager and he said it showed in the computer that it's been changed twice. However, I didn't change it and it was a big nuisance. He gave me a discount for that time but the scheduling part leaves a lot less to be desired. I'm not sure if it's a person that actually does the scheduling but I don't see it being any other way. If the lady gives me a set time and date then who else goes in there and re-does that except for the person that does the scheduling? She is an older woman, probably in her 60's by the sound of her voice, and they need to check up on her.

I signed up with Terminix yesterday. Received an appointment for today at 8am to 12pm. Received a call around 10:30 that they didn't have a 1 to 5pm appt available, which I didn't have anyway. Then was told that their corporate office can't set appointment times for the local office. I said OK, someone should probably tell them. They said they could come today between 5 to 7. Guess what. No SHOW and No CALL! I called back and they said I will just have to call back tomorrow and make another appointment. When I take off work, I don't get paid. I politely said, that's OK, I will use someone else.

We used to have a neighbor that worked for Terminix when we lived in the Oklahoma City area and we went with them. The representatives are always polite and friendly. We're supposed to have a second treatment for mosquitoes. It’s been more than a month since Terminix made the first treatment and we still have a few hanging around. They’re certainly not as bad as they were though. Yesterday, a technician was supposed to come do a mosquito treatment but it rained yesterday. He may have gotten our address mixed up with somebody else too as it’s pretty easy to do that ‘cause of where we live. It’s no big deal though. We talked to the guy because he was supposed to call me. He told me he’s coming on Friday. Terminix is going to always stand behind their stuff and do their service, so I don’t worry about that.

Terminix came and did their quarterly spraying for ants. They also took down three bee's nest and so far, they have not returned. The technician took care of the bees’ nests properly and didn’t get hurt. The ants’ activities have also decreased. Last time they did kick up, I saw them around the foundation. But overall, I have good experience with Terminix. They're very professional. They come out within a reasonable time frame.

Setting up our schedule with Terminix was easy. It's going according to plan and the technician we dealt with was very knowledgeable, friendly and accommodating. He explained what he was doing, walked off around the house and he completed the work within very good time. He listened to our problem and he also recommended a plan of treatment based on our concerns. On the other hand, we have to call them back because we were seeing cockroaches in the house.

I gave Terminix a phone call because I had some roaches. Scheduling the service was easy and the rep who assisted me with it was friendly and courteous. The technician came on time and he was professional and courteous. He did a good job and it worked. I've got a few roaches since the service but the tech told me there would be because the eggs would hatch. He said he's supposed to come out every three months. Overall, I'm well satisfied.

My husband's dogs and I were almost run down by a Terminix truck on Birch Lane in Greenwich while he rounded a significant speed at WAY over the speed limit while talking on his phone. 8/10/17 at about 9:30.

I talked to a Terminix representative once on the phone and it was explained that they would come every three months, what it's going to cost and what they were to do. They sprayed for my rental house and the technician was nice and he explained what he was doing. He went around, did what he had to do and was very quick about it. He also called or messaged me that they did it. They're overall respectful, very courteous and prompt. I would recommend Terminix to anybody.

The young men from Terminix came at the door and they were running a $99 special for spiders. So I set up an appointment and a technician came out the following day and sprayed for spider webs and spiders. I had problems with big nasty spiders and the wolf spiders last year. I sprayed the home defense and it didn't seem to do anything to them. But when the Terminix tech sprayed, it did them in. Also, there was a nest up inside the front porch and I asked him to spray that and he did. He killed the blue wolf that was up there and got rid of them so I was happy about that. He did it willingly and happily for me. He was very kind and courteous, too. I like him.

When I first went into this with Terminix, I talked to the girl on the phone and I said there are fleas on our house because our neighbor had a bunch of cats with fleas that were laying on our porch. She said they would spray the yard and get rid of the fleas. I asked whether they would spray the whole yard and she said whatever the perimeter of our yard is, that's what they'll spray. I also told her there are bugs in here because the house has been empty for so long that it's damp underneath. She said they would spray underneath the house as well and I won't see any bugs once they’re done.

Last year, we had spiders. This year, it's ants. I called Terminix and said I needed them to come. They've been out and sprayed but a week later, the ants were all over the house again and I said I needed them to come back. The technician came and sprayed. Now, I don't find ants anywhere. The technician that handled this account is a super guy. We had a young one who didn't know what he was doing, then this guy took over and he's pretty cool. He also arrived on time and was professional and courteous.

Terminix has good people working for them. All the techs that I've spoken to have been phenomenal and never lied to me on purpose. But I had an issue with the scheduling and some of their techs. I live in an apartment building and I’ve heard my neighbor three feet across the hallway talking about bedbugs and spraying an aerosol can. I also know that her mattress and box springs are up against the wall by the window every time I walk by it and the bugs could be coming from there. I told Nate, Nate, the first tech who came out, about all these but I was still the one who came up with the idea of putting a barrier across the door. I'm paying them $700 for service and I shouldn’t be telling them how to do the service.

I have Terminix for pest control. They have been professional and my experience with them has always been very pleasant. Abraham is my technician and he's really good. I haven't had any problem with pest activity since the service.

I had both the termite inspection from Terminix and then they followed-up on some spraying that I needed to be done. Scheduling was an interesting experience though. I got an email from them telling me that my annual termite inspection was going to be in a couple of days. But my wife had some oral surgery that day so I called them to see if I could have that rescheduled. When I talked to the lady, she said: "You're not on the schedule." I told her “I just got an email. It's on the internet. How can it not be true?” Then three people from Terminix came to conduct two different things because they have different technicians that do different things. I was overwhelmed with their service. The technicians were great though and they did their job and were efficient. They were nice and friendly too. Since then, the pest activity has been non-existent.

This is my second year with Terminix and I get service done once a quarter. If I need any changes to the schedule, I’ll go to their website and it is very easy for me to change the day and time. So far, Terminix has done such a great job. Their technicians are very knowledgeable and professional. They come in and spray all the areas that they’re supposed to spray. Then, they also ask me if there’s anything additional or specific I would like them to take a look at. Sean has provided service the last couple of times and he’s a great kid. Terminix has got some really good employees and the experience has been great.

Terminix comes out every quarter to spray for pest control. Their technician is really great. My parents have used him for years and they like him so much and they recommended him which is why I’m with Terminix. He’s a really polite gentleman who has always been very helpful. Scheduling my service has been very easy and my experiences with Terminix have all been positive.

I made a phone call to schedule with Terminix and they were on it right away. We authorized a service for termites and the tech ran around, took some samples and checked that out. He also told me everything that he was doing, showed me stuff and did some spraying. Then, we talked about different things around the home, what to look forward to and told me to give him a call. Everything was fine and everybody is perfect. Also, they're very courteous and knowledgeable people. Right now, I'm not having that many problems with bugs although every once in a while it's all kinds of spiders. I'd recommend them to somebody else.

Terminix was having a sale and had a salesman canvassing the neighborhood. I wanted to prevent wasps and they assured me that they would be able to do that. It was a pretty good deal and I accepted the offer. We scheduled for the very next day and that's prety good customer service. The technician that came out was professional and he alerted me when he would be here. They were thorough and they did the work that they said that they would do. Also, the service was quick and everything went as scheduled. It was an excellent experience and I'm happy.

Our home is close to the edge of a wood line and pasture. We live very rurally and it’s hard to keep the pests out. One of the first things we did when we moved in was to have our Terminix insulation sprayed in. Our energy cost went down significantly once we sprayed that in. It also held up really well. We recently had a termite inspection, and then a normal service that we’ve contracted for over many, many years. They have good customer service and their very polite field operators do a thorough job. Overall, we're very pleased with the service and will recommend Terminix to anybody who asks or anybody who doesn't ask.

I had ants and I called Terminix out. From the scheduling of service to the interactions with their technician, it went fine. I haven’t seen any more ants afterwards.

I’ve just been very happy with Terminix. They’re very responsive. They came out almost immediately on all of my two times I’ve had to call them for quick service., although the initial time, they said they would call me before they came out, but nobody called. Then I got a text message after the guy had been gone for an hour already, that he was on his way. I had to have them come out for a second service and when I called, it was right before the 4th of July holiday when I was having a bunch of people over.

I have nothing but respect and praise for the technician. He's professional and polite. I've been with the service for a very long time and I have had no problem. Terminix has been great.

Terminix has an automatic scheduling system that calls your house. However, what happens with Terminix is that the right hand doesn't know what the left hand is doing. The system is not coordinated out of the local office. We think our appointment is scheduled for one time and it's actually some other time. You find out that the service guy is in the dark also. If ever we change the time of an appointment, that's like the kiss of death and what we get told doesn't uphold. Furthermore, this kind of problem is on their billing system and website too. They screw up their collection of money. I think whoever manages it is really terrible. Terminix also has a person who fields all the calls when you try to complain. And so, I couldn't get through to a corporate office where I could talk to somebody.

I called Terminix because of the mosquitoes. Scheduling my service has been good and their rep is very friendly. Sometimes the tech comes when I'm not at home but they always make me aware of it. I’m notified immediately after they're done via text message. The pest activity in my home has decreased since I had the service.

I was very satisfied with the service from Terminix. And I enjoy having the guy who came over and did our inspection. He is a very nice young man.

Terminix does routine checks for us and they've been good. They contact us to let us know when they're coming to check for bugs and their technicians have been really good. We don't have bugs now and I'd recommend them.

I have Terminix guys come every three months and the guy who came out in the last couple of visits was very thorough, knowledgeable, quick and he knew was he was doing. He took the time to explain what he was doing, why he was doing it, and the effect of it. If we have any questions, he took the time to explain it and he didn't look like he was in a rush. So, we're very happy with his level of service. He's somebody we would want to come out every time. The guys before him would come here and within five minutes, they're gone so we don't know what happened or what they did. So far, the pests have gone away. If we did notice anything, they were on top of it and address it, I’m blown away. And whenever they’re leaving they’d tell us, “If there is anything else, just call us,“ which is a nice thing. Overall, we had a very good experience with Terminix.

Terminix has been fabulous. When their rep calls to set up an appointment, we make sure I don't have a doctor's appointment. And if I do I tell him whenever I get back in time because I have to go to the Women's Cancer Center in Pensacola, Florida. So he works around that. I also love our Terminix guy. He's super good and very thorough. We don't see any bugs now and we appreciate that. He's also very polite, always kind and he makes jokes with the children.

The guy from Terminix recently came out, checked the place for termites and checked inside. He was really professional. They come out every so often to check and it's been great. They're courteous and friendly and I'd recommend them to anyone.

We have been with Terminix for a while and scheduling the services with them was fine. Their tech was also wonderful. She was very pleasant, polite, professional and she did a good job. We like her very much. We particularly like the treatment for termites which is important. However, I’m not totally convinced of the necessity for the service. We're very happy with it but we haven't researched enough to say that this would be better than other companies.

Every three months, Terminix sends out one of their techs to spray. They're always nice. When we first hired them, I called them for services because we had a problem with spiders. The first technician that came out a year ago did a great job. He sprayed, got rid of the spiders, was paid for one of those expensive sprays and that worked. Then at the beginning of this year, I started having a problem with them again. I had to call and wait for someone to come out. By then, it's already time for my regular spray. Just lately, they came out on a regular spray but we're not really happy with it. They came out a few times to room spray and the spiders were under control but we still have problems and no luck.

Terminix has always been willing to help. They came here in June and did an annual termite inspection. Scheduling a service call with them is easy and I usually do it online. If I have to reschedule, I can do it online or call. The representatives have always been very helpful when I call and have questions, and it was usually about scheduling an appointment. The technicians were very friendly and they're usually very quick in checking underneath my house. Since the service of Terminix, I have less pest activity in my house. I do have some, but it's not bothersome enough for me to have a Terminix plan for that.

I called Terminix at the onset of the bug activity and they took care of the nature of the problem. Everything went fine when scheduling my service with them. I was notified of the schedule and we took care of the animals and things of that nature. We recently had a semi-annual inspection and everything seems to be on the open up. Everything was done outside the house. There was one time when the tech came and did stuff inside the house and the other time it was outside only. The technician was a very amicable type of person. I haven't had any pest activity since the service. I will continue to use Terminix. It's a valued asset.

We receive quarterly service from Terminix. We've had ants every year. Terminix came, did their thing, and we've not seen an ants' den. The service technician was a young fellow who appeared to have a very good ethic. He was very knowledgeable, very friendly, and I really enjoyed working with him. Overall, everything was very positive.

I've had Terminix people come here before. The guy that came here this time was the most proficient I've ever experienced. I've never had anybody as thorough and intense as he was inspecting and checking everything. I followed him step-by-step and he was good. So, Terminix better hang on to this guy. We had a little mix up here last year when they didn't call me on time and didn't come. But that's all been ironed out.

I just signed up for Terminix a little over a week ago! I decided to cancel my full initial sealing of the home due to lack of knowledge about the program. I didn't really trust the sales guy with good reason and I never got a contract to read over and no manager would call me back which is really sad because I would of done it if these things were met. I also said that to them on the phone but I wanted to feel more comfortable and wanted to read what exactly I was getting for that much money. I just wanted to speak to a manager not just some sales guy who wants to make a quick buck. Either way the point is I said just come and do the quarterly treatment for $129. They charged me that and $1350 and said "They did the work". It was nothing like Dana the sales guy said which doesn't matter because I canceled it and of course I still can't get anyone to call me back. I keep calling and they give me the runaround. I can't even believe this is real life!!!! So horrible...

I live in the country where we have a lot of spiders, and Terminix came out here and sprayed for that. I also had ants at that time so they sprayed for that too. However, scheduling for the service was horrible. They’ll call to say that they will come a certain day. I’m usually out of town so I call to tell them not to come but they would have somebody who comes. And if they come, they can only do the front part of the house because I have dogs in the backyard. They always do the inside of my house too so I have to call them back and reschedule. They need to be better with scheduling. I threaten to change people and not use Terminix anymore every time they call. They do this to me frequently.

We hosted a party for my parents' 25th wedding anniversary and we had Terminix come to the house at that time because we had the offer to do the service once and it was free of charge. We had them come into the house two times and the most recent was about three weeks ago. Scheduling was a little harder though. The last time that we scheduled, they came and we never had a problem until when we tried to schedule it three weeks ago. It seems that the person never got it and no one came to our house. We had to call back. Thankfully, they had someone come in the next day.

I do an email and an automated phone call a couple of days in advance to schedule. If the time and date I get notified of don't work, I can go online and reschedule it. The last time I did reschedule it for a Saturday when I could be there. The technician that came was very friendly and professional. He did his stuff in a quick amount of time. We would receive services from Terminix mostly for the mice. There were little play boxes that catch mice and little rodents. There's one in my garage, there's one near the foundation outside. So everything is exterior. Then they spray the perimeter of the house to keep spiders and things away. Some flying insects get in every once in a while if we leave the door open but we haven't seen any mice or anything. Overall, our experience with Terminix was very good.

They guarantee service however when it doesn't work you get the runaround. There is not direct number to call to complain. You have to call the 1-800 and speak to multiple customer service agents who give you the runaround and tell you they are escalating to service manager. My tenant has bed bug issue; the spray tech have been going to the apt. for several months and the issue is not resolved. I called and the service manager Dean made an appointment to go there with spray tech. He didn't show up to appointment and when I tried to reach him by calling 1-800 I get the same info, that they tried reaching him and they left him a message. CS rep says you will get response within 24-48 hours and you never do. You have to constantly call them and no one from management return your call. This has been the worst experience ever.

We found out we had bed bugs and Terminix did really good because when I call and tell them that I'm still seeing them, they always come back out. We're just about to get rid of them except in my granddaughter's bedroom. There were four discovered and I called Terminix. They'll be out here tomorrow morning. Now that the bed bugs are finally disappearing, I asked Terminix if we can ever get rid of the bed bugs because everybody keeps telling me that once I got bed bugs, I never get rid of them. But Terminix told me that once they can get all of the bed bugs and their eggs, then I won't have bed bugs anymore. I can get rid of them. We've had great technicians and have been really thrilled with everyone that's been out here. I would recommend Terminix to anyone.

Terminix comes quarterly to our house but in between if I have problems, they also come out and spray again. Just two weeks ago, Terminix came in for another treatment since a caterpillar got in the house somehow. However, it took the technician a while to find the house because it's a new neighborhood. Aside from that, he was okay. I have trouble with people wearing shoes inside the house so I would like them to wear shoe covers. But he was walking around outside and then walking back in so I didn't see the point of putting the shoe covers on since he was doing that. Some people just can't avoid it though. However, the pest activity has gone down since then and in the past, after they sprayed the spiders, I also saw the spiders dying everywhere. I've had Terminix for two years now and they've been reliable so I'm happy with it.

My recent experience with Terminix was very positive and super easy. I had a pest problem and the rep was very nice and thorough. He was respectful of our home. Their guys came in and sprayed some stuff. I really liked the guy who came to our house to spray. He's really nice and great. I love that. And there's less pest activity in my home since the service.

Terminix comes out and sprays for all kinds of little bugs and roaches. There seems to be roach infestation in our little town. We've got a lot of friends that are fighting them too. The last time, the guy that was supposed to come in got sick and called in and they forgot to call me. I called him where he was at and after I found out what had happened, we had to reschedule it. The technician has been friendly. He used to work where my wife worked. So, she's known him for several years. Overall, Terminix has been doing good work and we really enjoy talking to their tech when he's here.

All Terminix technicians that come out are really friendly. I have a good experience with them. They are knowledgeable. I scheduled my appointment over the phone. The scheduling though has more steps that it needs to be. When I call on the phone, they take all the information and give it to the local store and then I have to wait for a phone call for them to call me back to then schedule it. But I have a very little pest activity after their service.

We had a pest problem regarding ants and spiders. I called Terminix and I had a good interaction with their rep. Their tech was on time. He explained what he was going to do and he left. They're supposed to come back for a follow up. Everything went like it's supposed to. I'm really happy with them. They got rid of my problem.

Terminix is alright and they call me like I want them to. And their representatives have been courteous. I tried to call them once and told them to come out on a Saturday where I'd be at home. I hate them to come through the weekdays because of work and also, I don't think they'd be doing what they're supposed to do. I want them to go inside the house too. But their technicians came here on a weekday and nobody was home. I just saw some little spots in my medicine cabinet but I don't have any pests at all since their service.

Terminix did a good job. The technician is polite and his timing is prompt. We haven’t seen any pest activity lately. He’s supposed to come back this coming Tuesday and spray again because we want to make sure. We don’t want to take any chances.

Terminix was thorough and courteous. They come out once a month for mice. I've had multiple guys and I like the one I have now. The first technicians ran through the house quickly and put out some traps, then they were gone. But our current technician took the time, looked at almost every corner of the house and said there might be a way the mice are getting in. He checked things out to make sure that I could get rid of the problem. I haven't seen any mice in months. I want him to stay as our guy and I don't want to have another guy to come through.

There was a Terminix door-to-door guy going around as a special for the neighborhood. He sprayed for bugs and spiders and I had a great experience. The technician was very friendly, polite and knowledgeable. A lot of what they do when they spray for that stuff helps discourage other bugs and insects from being there but it takes them a while to fully make a space. So I've still got pest activity for a while, but it gradually goes away. I expected that from what Terminix told me and the research that I've done.

Worst service I have ever received from a professional company in my lifetime. Paid $900 for a one room bedbug treatment. The service did not work at all. If anything it made it worse. They then wanted to tell me that there was nothing they could do for 14 days. I left 5 messages for the service manager to call me back which he never did. Finally got his phone number from a technician and called him personally. I ask to get some of the money back because I would be throwing all the furniture away in the room. He told me they would not give any money back because they don't guarantee the bedbug removal. Do not use Terminix!

Unbelievable. I made an appointment with Terminix for bee removal. I waited around all morning for them. When I called at 11:45 am, the representative said that he just learned that they do bee removal in most of the country but do not offer the service in my area. He explained that the person who made the appointment may not have known that the service was not in my area. Even if the person scheduling the appointment did not know that the service was not offered in my area, the person filling the appointment certainly did. No one had the decency to call and cancel the appointment. Instead, they wasted my entire morning. With such poor customer support and basic courtesy, I will never do business with them.

In April I had a treatment service and asked for food moth traps. The technician did not show up with anything. Upon a return visit he brought me mouse traps instead of moth traps. I had a scheduled service for 07/25/2017, I took half day off to make sure my pets were inside and could personally receive moth traps and have some additional inside treatment for moths. The technician rescheduled for July 27th without even a phone call. I stayed home on the 27th and the technician never showed. Today I cancelled my service, I was placed on hold for twenty minutes waiting for someone to finalize my cancellation. Funny how a guy solicits service in person when they want business but you're an email notification when they have your business.

I bought a new house and called Terminix to come out and assess for termite damage. They asked when I was next available and I told them and they came out. Scheduling with them was easy. They came to my house recently and sprayed for mosquitoes. Then they came and did their initial Terminix service. We have a lot of things in the ground. The guy who recently came out called me and said that he was on his way. And then they send text messages and emails letting me know that they're coming. He came and put out all the little stakes in the yard. He walked me through what he was doing, let me know what was going on and answered questions that I had. They're really nice.

The Terminix technician was polite and we're happy with our experience. But we still see spiders quite a bit and we haven't had a chance to call them because we've been in and out of the hospital.

Terminix email us ahead of time so we know what to expect and they either show up to do the inside and outside or just one or the other. On my most recent claim, the guy from Terminix came and did the job efficiently as usual. It has always been a positive experience with the technicians. However, he anticipated coming inside because he said he’d been called by one of us to do that and we hadn’t done that. It was okay but I don’t know where the mix-up and miscommunication came from. But he came in, did the inside, and there was not a problem.

Anything that Terminix did didn't work out for my old house. My house is old and has molds around it, and we have a problem with mosquitoes. Thing that I didn't like is they sprayed around the house, which is normal for most houses, but it just drew the mosquitoes out of the pond in the backyard up to the house and made it worse. We didn't want to do that anymore. And then I keep seeing spiders. It wasn't really working on the inside either. It just didn't get rid of everything completely. But their people who come were great. They're very friendly, caring, and informative. They give me suggestions and different things like that. They even gave me some traps to put out in between. I appreciated everything they did. It's been easy and pleasant with them.

We have three properties that Terminix takes care of. We stopped our pest control with another company a couple of years ago because we weren’t all that satisfied. Because we stopped it, this year we started seeing ants all over the place. Terminix came out and sprayed and we haven’t seen any since. We haven't had any problems scheduling their service. Their representative was very friendly and efficient. We called them up when and they gave us a date and they showed up.

Terminix bought my contract out from another pest control place. My contract's a quarterly appointment and that takes care of the pests. Terminix sends me an email and leaves me a voicemail for when they are going to come. They're outstanding and I couldn't ask for better people. They tell what they're doing and they text when they're on their way. I would recommend them.

My experience with Terminix has always been good. I had both the termite protection and the bug protection. We had seen some ants and we called them a couple of weeks ago. Scheduling has been very easy. The service techs came out and re-treated everything. Terminix is always there for me and I would recommend them to anyone.

First they told me they were going to call me to schedule an appointment which never happened. Then when they said they were coming they never showed up. Worst of all since they did not come they told they were going to lower the price but when they actually came they were going to charge me for the service they told it was at no cost because I already paid for it. Service full of lies and unprofessional.

I had a tree bug problem and I called Terminix. They came out within 24 hours and took care what they had to and I haven't had a problem with it. Scheduling the service was easier on the phone and quick. The people I talked to were kind. They tried their best to get me in at the most soonest possible and their guy actually was able to come sooner. He gave me a call ahead of time and he was actually able to come out sooner than initially scheduled. But I didn't like that the technician didn't inspect a few things that I wasn't necessarily paid him for. But just for him to inspect it was pretty cool. It's a great service.

The houses haven't been looked at in about five years and Terminix treated them for all sorts of stuff. We had them check out five houses and remediate mice, termites and a whole bunch of different things. It worked out quite well. The pests are all gone and they even removed a skunk. They were very nice and efficient. A technician was at another house and we were down the road. When we walked up and then we asked him if they could come to our house, he was very helpful. He gave us the number to call and told us about other stuff.

I signed up with Terminix about two months ago because of the spider and the transmission problem in South Central Kentucky. Scheduling was painless but it was disappointing not being able to talk to the local office. Terminix has a national call center and it was impossible to talk to somebody at the office because there are no satellite regional offices. Terminix is a company that likes to gain and maintain close control over their regional offices that if it's a business model then it's a good one. Though they lose the opportunity to be that one-on-one. But, I was impressed when the tech came out that even though he was traveling two and a half hours by himself to Central Kentucky, which is a very rural area, he could connect with you if he wanted to and you could track the technician's route to your house. It was state of the art in terms of the email thing and the GPS. He had a good indicator exactly to the minute when arrival time would be.

I have used Terminix for pest control for the past 4 years and have been very pleased with the service. They notify you about the service dates and have always been well within their time frame. The person doing the service has always been extremely polite and answers my questions. I trust them!

Our technician was honest, did excellent work, and resolved our carpenter ant problem. We have not seen a carpenter ant since about 3 days after our visit (it takes a few days for the ingredients to kick in), and the ones we did find were dead. Terminix lives up to its name! Amazing service.

Terminix has been great, they completely eliminated the German roaches within two treatments and they have kept the scorpions out as much as possible. We live in South Phoenix so there's lots of them. Thank you Terminix.

I have never used a bug and pest control service. I am 67 years old. Jeremy who signed me up is a fine young man of character and integrity. Raul was our first tech to come out and establish our service. He was mature, thoughtful and echoed what Jeremy had been like to work with. We asked for a follow up treatment (due to our location being next to a greenbelt out back) and Nathan came out and happily did a re-application within hours of us requesting it. We're also building a screened in porch which will cut down on mosquito bites immensely. Thank you.

I got a new service from Terminix. However, scheduling it was poor and I can only talk to the offices. I would like to talk to someone over the phone who I'm paying money and is a mile from my house. The first technician didn't know what he was doing, the second one didn't do well, and the third one didn't do much either. The fourth guy to come out installed the termite feeders as prescribed by my contract. Terminix needs to talk to people that take care of their business.

I’ve been doing Terminix for several years. They always come and do the service every three months. They contact me when it's time. I get a call from them. The only thing is they like to switch technicians. They should keep the same people doing the same thing once in a while. But I have no problems with pest activity since starting with them.

We've had an ongoing bout with ants. So, we have to keep having Terminix out to eradicate them, at least, temporarily. I've had no problems getting the service scheduled with Terminix. I just call them and they come out in a very timely manner. The representatives have been very professional and they go about their business and get the job done. I was happy with the service and it made the pests lesser but the pests reappear and don’t go away permanently. I wish the outcome had lasted longer but I can't blame fault with anyone. I think it's just the nature of the beast.

I have 2 services from Terminix, termite prevention and general pest control (quarterly). I'm really happy with both services. The technicians are always very friendly and provide great pre and post service communication. The effectiveness of the service is evidenced by the fact that I never see any pests in or around my house. The service is worth every penny!

Gave a great deal on termite inspection, prevention and bug control all in one. We love our big guy. He always tell us what he did and asks for input and if we ever see bugs in the house they come back no extra charge. We did the auto pay and have the termite guarantee.

I was very pleased and will and have recommended Terminix to many friends of mine. The technician is very knowledgeable and kind and treats you as if you were his only customer. He is always ready to answer any questions. Terminix is great.

I have been a Terminix customer for about 10 years. Their service associates have always been courteous, reliable, and efficient. With Terminix, I never have to worry about any kind of infestation, and I know, when I call them for help, I will receive outstanding service.

I called Terminix on a Wednesday night because of a wasp issue and spoke to a friendly gentlemen who gladly took my CC info and set up an appointment for me for Friday of the same week. He told me someone would call me the day before to give me a 2 hr window of time. When I didn't get a call the night before I called again and spoke to another friendly gentlemen who confirmed my call and confirmed that I was still on the schedule for Friday between 8 am - 12 pm, and that someone would call me when they were on their way.

We own a house in Paragon that needed to be treated so I scheduled with Terminix and it was easy. But on the day that was scheduled for the tech to be there, he didn't show up and we didn't get any call. We had to drive quite a distance to get to that house. I called again and explained to them what happened and they got ahold of the tech. What happened was he had two flat tires and they had overbooked him. He had an appointment at the exact same time that our appointment was and he had made it to that appointment, but there was no way he could get to our appointment. So, we rescheduled with him and he showed up and took care of it. My husband said he did really good and he was very pleased with the service. We had another issue but he came back and re-treated and there wasn't any pest activity since. Hopefully, it's taken care of.

In all the years we've owned our home, 10 years to be exact, we have always been covered by Terminix to keep us bug free. When you live in a wooded rural area like ours, everything tries to eat your home. Ours is just fine.

An inspector from Terminix came and inspected the outside of my house. He told me what he saw then he left. He was on time, courteous, knowledgeable, and he did his job.

My most recent experience dealing with Terminix was extremely good. However, I was extremely unhappy before that. Their guy came in here. It took him about 10 minutes and he said, "I'm finished." I showed him the places needed to be treated. "I can't treat roofs. I can't do by the door, can't do the front door." Everything I tell him, he was telling me the opposite. The other serviceman before him did it. How come he said that he can't?

I had another company I was very unhappy with. I used Terminix and they took care of things to my satisfaction. I would recommend to anyone who has a pest problem. Our technician Augie was very polite and informative.

We were totally infested and I called Terminix because we have three small grandchildren. We’ve never had bugs in the house ever and we had gotten a roach’s inspection and the house, it just got overrunning. Nate from Terminix came to give a regular maintenance. He’s such a wonderful person plus he takes such good care of our home. It’s gone down greatly and now, I’ve seen one or two so they’re almost completely gone. It’s wonderful and I love it. Nate has become our friend over time, and I don’t know what we’d do without him. I love Terminix.

We had PestPro and they went into Terminix a couple of years ago. We wanted to make sure nothing happens to our dog since he's outside a lot that's why we had them. Also, so that we won't have bugs and mosquitoes if we're outside or we have people there or we're grilling for guests. Terminix came whenever we needed them. Their guy did a good job when he came and he was a nice person. They explained what they were going to do. And because we have a dog, if they spray the whole yard, they make sure he's not out and on the grass for at least two hours, and 24 hours if necessary. I recommended Terminix to a friend of mine who's in Boden. She has a dog and she was bitten by ticks so I told her to call them.

I've always been real happy with Terminix. My interactions with the tech have been awesome. He's always informative, gives me calls and does a real good job. And the pest activity in my home is so minimal now.

Terminix is very reliable with their pest control services. They provide both text and email notification for scheduling of service, and they always arrive on time. They answer any and all questions you may pose about expectations and results. I would definitely recommend their services to both family and friends.

The technicians are very knowledgeable and thorough when explaining what they are doing. Always professional and friendly. The three technicians I have dealt with have all went above and beyond to ensure my satisfaction. I have been very pleased all around with my services.

Terminix came on June 1st and did their three months thing. I had to call them back because mice were still running all over my house and I can see where they're coming from. The guy who came out was very nice. He checked the mouse traps that they had put down. He told me what was wrong and he said that all the traps were empty. I told him that the other technicians did not ever check the traps and he said that they didn't or they would have found out that they were empty when they had come the month before. He put a little trap down and it had a mouse in it the next morning. And then the next morning, it had another one in it. We're going to give it a month and see if it straightens out because it takes some while after they eat the stuff. They were pretty good, to begin with, but then they slacked off. They also put down termite traps and I'm not sure they ever looked at them either.

At the beginning of the month I had woodrats trying to chew through my trailer and I was afraid they were going to eat everything down. I scheduled a service with Terminix and the person I dealt with was very nice. The technician who showed up was very nice too but he didn't have everything he needed, so he put what he had. Then he called me back and told me he might have to come back and put something else out, which he did. He put a mouse trap at the backdoor but the mouse trap couldn’t stay there especially that I've got a little dog and we had started using that door.

We're under contract with Terminix before but I wasn't the owner then and all they did was threw granules on the yard. Now, we took over the contract and everything's fine. The technician was great, friendly, and will be back in a couple of months. I see a roach every now and then, but not as often as they were before. I'm happy with it.

I’ve been with Terminix for a few years now and it’s been a good experience with them. Scheduling was good and their technician was nice as well. I told the technician that I wanted to get a quote on getting the regular pest control too to see how often I could get them to come out.

We've been with Terminix for quite a while and they seemed to be a very reputable and great company. Everybody we've ever dealt with has been super nice. They always call and let me know when they're coming. Then they'll come and do whatever they need to do. We have the Terminix for the termites on the outside, and when the technician would check for insects and pests inside, he'd ask if we'd seen anything then he'd walk around and take care of the traps. They know what they're doing. They're very professional and courteous, too.

Our technician from Terminix, Mike, comes to spray our home every three months which is a precautionary measure for all bugs. We love him to death and he’s awesome. He walks around, sprays the corners and all the way around the walls. However, it seems that every time we get sprayed, we end up with more bugs right afterward.

Every person who has provided us service in the many years we've used Terminix has been professional and personal in their dealings with us. Terminix hires good people who know their business and are good at what they do.

I just moved into my new place, it was just beginning showing signs of a problem. I called Terminix and loved it. 3 people misinformed me, but 1 set me straight. My pest problems are leaving quickly. Just ask them to double check the facts first.

All the gentlemen that I met face to face could not have been friendlier. The 800 number is useless once you schedule your first inspection. You are much better off by calling the gentleman that came to your house should you need any further communication. If you are seeking treatment for bedbugs you should learn all you can about treatment before they come to spray and tell them all your concerns. The guy who comes to inspect will be very helpful with any further questions you may have. I had bought treatment at the store and tried to treat myself to no avail. It is very expensive to have a professional treat for bedbugs but compared to other companies Terminix is fair and well worth it when the day comes that you can say you are bedbug free.

Terminix has done an excellent job in getting rid of all the ants from our home, that I had for years. They are very fair in their service. Jeff is the person who does the job so well, that we have not seen a bug or an ant since he started.

We live in a log cabin out in the middle of the woods and we had big, black ants sneaking in, spiders and other pests. I happened to get an email from Terminix and they had a special service. The people at Terminix that I dealt with were all very helpful and professional. I originally sent them my information through email, and they called me. We set up a service schedule on the phone and they came out on June 13th. But by July 10th, I was seeing the black ants again, so I called them back up and told them what was going on, and they were great about it. They were there again in two days and said, "You know, sometimes it takes more than one treatment." The pest control has been fine since they've come. We've seen a couple of black ants, but they didn't look like they were doing too well. They were trying to run from whatever it was they were sick of, and kind of curled up. I have three big dogs, too, and they're fine.

We had some fleas starting from the cats. The first time that we did it with Terminix, they took care of the problem quickly and there were no fleas and flies in the house. This time around, I had to change up my schedule with Terminix because we had a family emergency that my wife couldn't be at the house, so I called up the guy and he was very helpful and pleasant. He looked at his schedule and he was able to make it out the next day very promptly. However, I did notice that there were still a few fleas and we did everything on our end that we were supposed to. We also had a few gnats, which I've heard that this year is a really bad year for gnats and there's a lot of people who have them. Terminix didn't kill everything like it did the last time. Nevertheless, we've been very pleased with them and have already recommended them to a lot of people.

A fellow from Terminix sprayed on some ants and then they had a follow-up visit. I was pretty wide open in timeline, so I told them to come on the days that I was going to be home. They then told me when they would be coming. The rep that assisted me was pleasant to deal with. The recent tech showed up when he said he was going to, checked things out, and sprayed a little bit more here and there. He was nice and everything went fine. Both techs they sent out were really personable.

I'm on the regular service with Terminix where for every three months they spray the outside, exterior, and interior of my house. Scheduling for the service is great. They notified me by email to let me know when they're going to come and then their service representative would be here at the designated time. They take the interior and spray the crevices in the house and then outside to go around. It was a concept they have had for at least 10 years and I've been quite pleased with the service. On the last service, we had a swarm of Carpenter's ant. They came by and did the job but about a week later, they seem to come back. So I called Terminix and they were back here in about two days and gave me another heavy dose of insecticides to get rid of the problem.

I signed up for another year's contract with Terminix. Their recent service call was to follow up on what they did last year. They had come out a year ago because there was a bat situation here and now they were checking to make sure that everything was still sealed in and there wasn't any problem. The technician that I'd worked with last year contacted me, gave me a time, and asked if that would work for me. Then he came out and checked the situation. He came a little later than the original time that he told me, but he kept me posted that he was running late and kept telling me when he was coming.

My service with Terminix is scheduled every two weeks on a Thursday. Usually on a Wednesday, they call me and tell me what time they're going to be here. They came and sprayed again last Thursday. They said they found seven bed bugs in the living room, one in one bedroom and two in another bedroom. They told me that it might be worse than ever but it seemed like I don't get bitten until after they come back again. So, after their tech came I got bit a couple of times, but I hadn't been bitten since.

Terminix recently did a routine check-up and did the outside of my house for termites. They reach out when a service is due and we schedule a time and it works fine. The technicians have been fine. I'm pleased with Terminix. I have two houses and I use them in both places and they do a good job.

Once again this just points to some lack of communication that Terminix has going on within. I recently filled this out after my last contract. I had used your service for several years. When the inspector came earlier this year, I told him what happened last year and why I wasn't renewing again. He spoke with a manager? And they offered me 1/2 off if I would renew. I agreed, gave him my credit card info. My card was never charged, my service is now cancelled. GOOD JOB! NOT.

Outstanding service. Multilayered approach to control pests with an extremely small chemical footprint. And all of this is preceded with a thorough inspection, soil, plants etc. I've used others but these guys are the best!

I don't know if the service person came back to do the outside since it was raining when he came for the scheduled visit. The service personnel should be provided with disposable shoe covers for walking on rugs when they come into your home.

We had bed bugs and roaches and Terminix handled it well. The bed bugs are gone but I'm still in the process of getting rid of the roaches. It's taking its time but as time goes on, they’ll be gone for sure. Everything’s been very professional so far and the interactions have been good and friendly. I've had one guy do it so far, but he's done well. He explains the situation, says how things are going to happen and that's exactly what he does. They also work around my work schedule and the times have been wonderful, too. I'd definitely recommend them to someone else, for sure.

Terminix has solved my ant and spider problem, and they send a timely reminder when it's time to spray again. I also appreciate that the Techs don't try to upsell me unnecessarily the way some service industry Techs try to do. Also, their rates are very affordable.

When I bought my house two years ago it was already under contract with Terminix and I kept it going. The only pest that I ever had a problem with here is ants in the kitchen but during the last time the tech came, I haven't seen a single ant anywhere yet. Recently, I had the quarterly pest control and then the annual termite inspection. It was a routine treatment. When scheduling, Terminix will come whenever I say it's convenient for me. Sometimes, I've had to call and change and they've always accommodated me. The techs do what they do while they're here. They're always polite and professional and if there's a problem they'll take care of it.

Terminix comes out to do both outside and inside termite inspection before my contract renews. The last time they came out, they did an annual inspection at our rental property. I got an email notifying me they'd be coming on a certain date. I got a text saying they're on their way and I drove over to the rental property for 10 minutes and waited about five minutes. The technician is very nice and he's the one that always comes and does the annual inspection. He even remembers my dog's name, Rusty. It was raining when they did the inspection and he asked if we really wanted to do it in the rain. We couldn't let our little dog go out until the spray dries out and when it rains, it never dries out. So, we rescheduled and they came back in two weeks. They understand that everybody has their quirks and that we're the customer. They're very accommodating and willing to do whatever we want to do.

I've been having problems with fleas and scheduling the service with Terminix was really good. I was able to get a hold of somebody, they solved my issue over the phone and they were timely. This is the second time that the technicians have been out and both of them have been really nice and informative. But they will have to come out and treat it for the third time since I'm still having a problem getting rid of the fleas. I called yesterday and they were supposed to give me a callback but I haven’t heard anything yet.

I always have a good experience with Terminix. They send me an email to schedule the service and that’s good enough. Their latest service was very efficient. I like the person that does it and he does really well. He sprayed and checked everything. He's very nice and I’m always glad to see him. I had a problem with the billing at one time. I always pay the technician, Jason, when he’s here and yet I get another bill from the main office. But they said they just had not received it from the local office to the main office before they sent a bill. And the local place told me not to worry and that it was taken care of. We've been using Terminix for a long time. We needed their service mostly outside and we've been satisfied. If we ever see an increase in pests, they take care of it. I recommended Terminix to my sister and they took care of their problem too. My sister's satisfied as well.

We’ve had Terminix recently for the usual trailer stuff (fleas, wasps, and roaches). It was a good and thorough experience. Scheduling for it wasn’t complicated. We did the online thing and they called me and we set it up. The representative was educated and courteous. The service wasn’t weird or confusing. The technician came in and he went over the issue with us and then he took his time to go around everywhere and do everything and then sprayed outside and left. I'm thinking about calling them back to get him to spray one more time because the fleas’ eggs hatched. I haven’t seen any of those German roaches in the stove where they were coming out of. We saw them crawling on our plates yesterday which completely grossed me out. They need to be treated again. On the other hand, there are five wasps now instead of 50.

Scheduling the service with Terminix was very easy. The technician came out and sprayed every corner but I had this column of some fruit flies. He told me where the fruit flies were coming from and what I could do. Also, he explained everything to me and told me if I need the service, I have to call back and he will come back. Terminix is great and professional and I'd recommend them to anybody.

We did the quarterly service with Terminix and the guy we had always comes in the late evening because that was the only time I was available. But their representatives over the phone were idiots. They auto-scheduled my appointment and I had to reschedule because I wasn't available at that time. They said they can only do a two-hour window and the latest in the day I could do is from three to five but I told them my guy always comes at 6:00 at night. They weren't working with me on it at all and they finally said they'll have to have a manager from this area call me. Then, they had my guy call me who said he'd be there at six and to not worry about it.

Terminix was a good company to deal with. The latest service they did was in the attic and it was good. The guy that I that I talked to when I scheduled their services was very friendly and they were here on time. Since then, we haven't had any pests and I just wanted to put stuff in the attic.

My experience with Terminix was good. We had some type of large ants and the technician was on time, courteous, patient and he took care of the problem. Everything is fine I don't have any those ants now. I would recommend Terminix.

When I signed up with Terminix, I didn’t need it because I didn’t have a pest problem but all the spiders kept moving into the house so I ordered for a service. Terminix came recently for a routine check-up. I have met the technician and he's pretty nice. I would recommend Terminix.

Terminix comes on a regular basis and they call and email to schedule the service. They usually treat for spiders in the cellar and then subterranean termites and ants outside. I had ant problems in the past and I don't have any now. Peter's my guy. He's real friendly and does a good job. Everything’s been good and I would recommend Terminix.

I had Terminix recently for an annual checkup and scheduling went flawlessly. Their rep was courteous and the interaction was good. The technician and I greeted each other and I signed the paper when he finished. It was a good interaction as well. Since having the service, the pests have been taken cared of completely. Overall, Terminix provided excellent service every time.

I really appreciate that Terminix sticks to their price quoting and does not change based on your need or size of problem. They will also come back if you need them, their 100% satisfaction guarantee really is real. Thank you Terminix for your help getting our house under control! Very thorough.

It's good product. I would recommend to anyone.

They have serviced our home for years. I have not considered dropping for reasons that they have controlled my bug issues. I had a bad case of big black ants when we had trees. I appreciate the service they provide. :-)

Rosareo our service technician is excellent. He always ask if any problem areas and addresses them immediately. He goes out of his way to make an extra visit if necessary. Office manager also very helpful and responsive.

Pest control and termite inspections -- Terminix has been great to work with. The workers are professional and always on time. Why am I happy with their service? I've noticed that our townhome does not have pesky ants and fleas while others around us have problems with ants and fleas.

My service with Terminix is set up quarterly. I get an email and then the tech calls right before he comes. Then they do whatever they do and so far, everything is fine. They're getting the job done. The pest activity has gotten very minimal ever since I had their service.

Years back, Terminix came in with a machine and they sprayed underneath our house. Then recently, they called me and said that their technician was going to come at certain times. The technician arrived then my husband showed him where the hole was to get under the house. He got his cover all done and was here a good hour talking with my husband, going under the house and checking everything. He then told my husband that we didn't have any problems then left. He has been very thorough 'cause he has to crawl underneath the house and there's only so much space.. He was very polite and friendly as well. Since the service, we haven't had any termites. Overall, Terminix has been very good to us.

The first time Terminix came out, the rep explained what he was doing but it didn't work. I had to ask him to come back out but they told me that if it didn't work the first time, give it a couple of weeks. If it still didn't work, they'd come out and spray. The second time, I was at work but the rep came out, sprayed, explained what he was doing and why he was doing it and it worked. After that service, I have seen very few problems with ants. It's not like the infestation I had before, so I am satisfied overall.

I have Terminix at two locations. On 6/16, they were doing their initial treatment at our home that we just began renting. I did the scheduling online and it was super easy. I submitted a form and within minutes, I was able to schedule it through their website on my mobile phone. It was all booked and ready to go. The payment processing was easy, very simple and well-explained too. The technician’s name was Tim and he was fantastic. He was wearing a Terminix uniform so he looked the part. He was polite, very friendly and professional. He walked me around, showed me some areas of concern, and immediately showed me an area up front that was apparently all black widow webs. He knew his stuff and took a lot of time to explain things to look out for after I told him I was scared of spiders.

Terminix does preventative care around our home. For our most recent yearly inspection, they contacted us for an appointment. They called and emailed us. Their representatives and technicians were professional and courteous. Since we got service from Terminix, the pests are now non-existent. They did a good job.

We scheduled service with Terminix because of the roaches in our home. Everything went fine. Their reps were very helpful. They asked me if we’ve treated the bugs before and how much of a problem are they. After the technician came, I don’t see as many bugs. But, we still have bugs. The technicians from Terminix are supposed to come back tomorrow and do it again. Hopefully, they’ll be able to get it done.

When I schedule a service with Terminix, I need to contact the local office because it’s very difficult to get much to happen if I call the 800 number. The people at the local office is class act and I don’t have a problem getting a hold of them. But the representatives were great. And so is Jimmy, the technician. I always try to be there when he shows up and he’s top-notch. He’s a very thorough and detail-oriented guy. If there’s something that needs to be checked, he’s always willing to come out and wants feedback on how things look. He takes a lot of pride in his work and it’s evident. Terminix recently made a routine check-up on some work they did in the crawl space. I’ve had the vapor barrier, drain tile and rodent service through them. Overall, I’ve had no problems and it’s a good service.

Terminix is very customer focused and will return for additional treatments if needed. Having this service provides assurance that infestations will not occur on our property. Services are provided both in and outside the property which is very helpful in controlling pests.

Excellent service. Had a bad spider and ant problem. They're nowhere to be found, mosquito bites aren't as regular, and technicians are top notch. I left my dogs out, and they made an extra trip just to come back and finish a job. No complaints here. Good job!

Terminix comes out on a regular basis. We usually get a phone call from the service tech that he's going to be coming out. He is personable and he's doing what he's supposed to do. Overall, they do a serviceable job and everything's fine.

We've had an awesome experience with Terminix. They're always very professional and very helpful. They come when they say they're going to come and do what needs to be done. John, the guy who usually comes to my house and does the routine service, is great. He explains things and I feel free to ask him whatever questions I have and he tells me what I needed to do. There has been less pest activity since having their service. I've already recommended them to people.

I have Terminix do scheduled regular maintenance for bugs every quarter and termite control once a year. Sometimes if bugs come back, I call them and have them come back and take care of them. Like a few months ago, I had some termite damage treated that's why I called them. David, the representative, was a nice guy. I would recommend Terminix.

When I looked for the bed bugs issue, I compared Orkin and Terminix. I switched to Terminix because of what they had on their website or the treatment every month. I called Terminix to have my mother's house observed for bed bugs. Scheduling with Terminix was really quick. They looked at a schedule and told me when they could get someone out. The person that did the original inspection gave me a checklist and told me what needed to be done. He gave me something in writing and made it very easy to understand. I asked a few questions and told him I would probably go ahead and have them do the service and I want to get it done as possible.

Terminix came out and sprayed recently. Scheduling the service was not the best situation. I thought they were coming on a certain day, but they didn't show up. They said that the schedule was only a temporary one, but I wasn't told that on the initial visit. However, since the service, pest activity in our home has been reduced a lot. The only thing is we had told them about mice and the technician put down a mouse trap. But the mice died in the wall, so it smelled. They were also doing pest control for ants, and I haven't seen any ants since the service.

We've been under contract with Terminix for the past 11 years and they come every late spring for termite inspection. One year, we paid to have them lay this covering in our dirt-covered basement area based on their recommendation. But other than that, we've only done termite inspections with them. And usually, I get an email that tells me when I'm set for an appointment. I have the opportunity to change that if I wanted to, but I've never had to. The man that we deal with, Gary, is very nice and cordial. He's always absolutely right on time, which I really appreciate. We've been very pleased.

There was a full fledged attack of numerous ants on our kitchen counter top, and when the technician and I went outside to view the side of the house there were thousands of ants on the outside of the wall of the house as well as the side of the fence. As if that wasn't enough the technician spotted several nests by my other ferns and trees. When he was all done I didn't see 1 ant for weeks, until just recently a few on the outside of the house again but only a few, and some more spider webs. But I called Terminix again, and they are coming again to fix the problem again free of charge, totally guaranteed and they live up to it. You cannot tackle this problem with household products I tried, and no I am not getting paid for this ad either, just a satisfied customer.

My experience with Terminix has been good. They contacted me through phone and email for our schedule and the tech came out to do a normal routine check. I also asked him if he can come inside to spray a particular area of the house and he did that as well. However, the spider problem that I was having is about the same since we had service from Terminix. I talked to them about that and they continued to spray in the corners but they also told me that it would be a series of treatments.

I usually call Terminix and make an appointment when I need them. I had Terminix down here a month ago because they haven’t been here in a while and I thought it was time to check on my house. I want to make sure that there are no roaches or anything in my house. They came and sprayed the outside and the inside of the house. I've been satisfied and happy with them. I would recommend Terminix.

We scheduled a service with Terminix a couple of months ago and everything went fine. I got an email telling me when they would be here. Their tech came out and told me he’s going to check around the house. I told him that was fine. He didn’t come in and he just went around the house. He said everything looked good outside.

Terminix does a quarterly service where they come and spray my house for pests. It's always very simple to schedule with them. Our technician is Melody and she's fantastic. She is the same technician that has covered our house the entire time that we have lived here and had Terminix service. I work close to our house and she has my cell phone number. In the past, she texted or called when she's at our house. I then met her there to let her in. Over time, I've gotten to know her better and she's also gotten to know our dogs better. We leave the key out for her, so I don't have to leave the office and she could go in and spray by herself. Overall, the pests are not completely eradicated but it has definitely improved.

When we first moved down here we had issues outside our house and somebody recommended Terminix. It's been wonderful and our tech is very polite. He does a nice job, makes sure we're happy and says goodbye when he goes. We've had service done in the house a couple of times but not recently because we're used to being where it was cold. The pests are all gone now. Occasionally, we get a fly in the house but that's not our tech's problem. We continued the service because we were very happy with it and we recommend Terminix to anybody in the neighborhood.

Terminix came in and sprayed inside and outside our house. I'm set up for at least another repeat three months after the first one. But, I had them come back at least twice because the ant situation was not resolved. I was under the impression that they would come in and within maybe a week all the stuff that was sprayed would be carried back to the nest and the ants would be gone but they're far from it.

Terminix has only been out to my house once, but I'm set up for quarterly service. My experience with them was good. The technician explained what he was going to be doing and what he did after it was done. Although the pests are not completely gone, I saw a decrease and he did a good job.

Terminix has been handling the termite bond and treatment for my residence and lake house for many years. Their service is effective, dependable, prompt and they are easy to work with. I have had no problems.

My family started asking for pest control due to living in semi-rural areas. We have been using Terminix for over 5 years and we can see the difference keeping and reducing critters and spiders from entering the premises. I look forward to continuing with their services for many years to come.

Having suffered two different bouts RESPONDING to termite infestation, I was grateful that Terminix had a means to PREVENT them from ever appearing in my home again. Since that time, I've been very pleased with the service provided to ensure the bait systems remain viable and to keep me informed of the status of my home and protective measures in place.

The technicians are very courteous and professional. They are also very prompt when they give you a time frame of when they will be out. I have been a customer for over 5 years and I would definitely recommend Terminix to my family and friends.

Terminix has the best mosquito control. It is totally safe and natural and has NO chemicals or poisons to treat for mosquitoes around your house. It is awesome and works great for a seamless summer. Love it!

We live way out in the woods. I own a plantation and we have a lodge for our guests and then our home which is a quarter of a mile apart. The people that built the house were from Auburn and they did the initial termite work. They once said that they were too far off to do it on a continual basis so, they were going to do it for one year. At that point, I started looking around for somebody to do it. I saw the TV ad about Terminix doing termite bonds and I called them. The rep that I talked to was courteous and they're flexible in scheduling the service. The guy who came out and gave the quote for the termite bond and the one who did the spraying were very courteous and helpful. I’ve noticed a drop in the number of spiders that we were having and I also haven’t seen any signs of insects or the like. It’s well as I could have ever expected at this point. Terminix has been great.

Terminix does a pretty good job. They contact us to set up a schedule for the annual check up and the technicians are very nice and polite. They normally call us and say if we have any problems, we can let the technicians know and they will take a look at it. They also send us an email saying when they will come by. They do what they're supposed to do outside of the perimeter and the technicians don’t come into the house unless we want them to come treat some areas. This time of the year is spider time and they can't be eliminated completely except when a treatment is done. The techs sprayed around the perimeter and now the pest activity is closing down a bit.

I talked to Terminix on the phone to ask how their services work because I never had it before and the experience was very good. The rep answered all my questions and told me all information about Terminix, what they do and that their goal was to make sure that their customers are satisfied. I scheduled an appointment online because we had ants. When the technician came out, I wasn't here but my wife was and she told me that he was on time, very pleasant and answered all her questions. But I didn't like that the tech didn't go down and spray in the basement. He had to know we had a basement because he sprayed around the basement windows. As a matter of fact, he said one of the problems was our ants was right by one of the windows of the basement.

We've had Terminix for about 10 years then we had a brief break when they reorganized. We went another way for a year or two. We signed with them again when we got the chance. Way back when we started, we were having a lot of spiders and things like that. We felt that it was better to do an every three months treatment, so we got their routine spray service inside and outside.

Terminix does a routine quarterly spraying for us. Scheduling the service has been very smooth. The technicians are very polite, knowledgeable and know what they're doing. Dennis who usually sprays left Terminix and Tyler, the new technician, was very good and very professional. I’ve never had to call in with any problems so that’s been great. The pest activity has definitely declined and we’re very happy with Terminix.

I have the termite program with Terminix and they did their yearly routine visit recently. I had to call and reschedule one time because their reps had scheduled it through an email that I haven't seen in a timely manner. Also, their technician was very professional and good.

It's very easy to schedule people at Terminix. I called them recently for the little brown sugar ants. I was on the monthly plan or they would come out every three months, but I would have to call normally in between and set up an appointment because the ants wouldn’t go away. Only one time did I get stood up. They didn’t even show up.