Terminix Reviews

Terminix comes out every month. The tech was a good guy and we’re happy with the service.

Terminix does a quarterly service. If we have a problem, we just call them and they show up. They'd come in, do their thing, ask if we have any problems then they go. They're in and out, easy to work with, very professional, and don't bother the business.

We’ve been with Terminix for 20 years now and we have a recurring service once every quarter. I don't need to schedule any visit and they’d send an email and call before someone is about to come out. The serviceman who has been coming out is very good and he last came a month ago. He is extremely cordial and texts to make sure he’s okay. Also, I’d always get a follow-up call from Terminix after their service and I’d evaluate the experience as high. We haven’t had much pest activity in our home since having Terminix services.

I’m set up with Terminix for quarterly visits and I’ve had their service for a couple of years now. There’s a new tech who came during the last couple of times and the pests in my home were dead since the latest visit. There are bugs outside but as long as they stay out, I don’t really care too much about them.

I have Terminix as a preventative measure and they're scheduled in advance for one visit every year for termites and once every three months for general pest control. Recently, the Terminix tech came out and she just looked around the basement. All in all, my experience with Terminix has been satisfactory.

Terminix comes three or four times a year. They send us an email saying that they’re scheduled to come to our house at a certain day, between certain hours. If that doesn’t work for us, we get back in touch with them and go from there. Their technician is very professional.

I needed Terminix to spray for fleas outside. The technician who they sent was very good and the treatment has improved the situation. All in all, it was very satisfying.

Terminix made a routine visit and they also came out because we were having a little bit of a rodent problem, but things have gotten better. Dealing with the technician was pleasant and there has been a decrease in pest activity in my home. So far, the rodent problem looks good. If it doesn't completely resolve, they have already contacted me and they will look into it further. They're very professional and helpful. I would recommend them.

I had bugs everywhere, but since Terminix has been coming, they’ve been fewer and just about gone now. Everything with their reps and the scheduling has been wonderful. The tech was very friendly and professional and he did what he had to do and went out, so I'm very happy with it.

My mom started using Terminix because she had mice in her garage and they solved that problem. I typically schedule service with them quarterly for my mom at her house and I've done this online and over the phone. This time, my mom asked them to come in to look at a bathroom that had some bugs and the tech sprayed and handled that problem. With the regular maintenance that they've done, the situation with the bugs has been fine. Overall, the Terminix people have been courteous and efficient. They've always done a good job and we're happy with them.

Terminix came for a routine visit and I didn't have any problem scheduling the service. Everything’s fine with the reps and the service technician who came out was polite and efficient. I did not notice any pest since then and it's a good thing.

I live in a very wooded area and I wanted a service to keep insects from coming into my home and outside as well. I used Terminix years and years ago and I was happy with their service. Now, I have them set up for quarterly inspection and scheduling is easy. In the latest scheduled appointment, an email was sent and I responded to it saying that I wanted the inside done as well as the outside. That was accomplished and my interaction with the technician who came out was all good. I have Terminix for about three years now and I continue to be very happy. I'm totally satisfied and wouldn’t consider going anywhere else.

We had mice and we requested for service from Terminix. Their technicians came and did what they had to do. After their service, there were no more mice. Terminix is a little expensive but they've been very good.

Terminix is very good and wonderful to deal with. I was very pleased. They sent me an email to tell me that the technician was coming, what time he was coming and what his name was. On the first scheduled visit, the man was very nice and did his job thoroughly. I was having problems and he checked all the openings on the outside of the house. He also planted a few traps for mice and I collected four of them. I have not had any other mice for two weeks.

I got Terminix for termites and all of their services. It was very easy to schedule with them and their reps were very courteous, very helpful and nice to me. Their technician also did a great job and I don't see any insects since the service. Overall, I've had a very good experience with Terminix.

I have Terminix for about 35 years and I’m satisfied with their service. It’s long distance when they call me to schedule an appointment and they don’t do that sometimes. But I always tell the man that sprays for me to call me before he comes out and he usually does to tell me that he is coming. He’s very nice and I've always had good service from him. Since the last service call, I never had a roach or anything. But I got upset when they did not send me my termite contract and tell me it was time for me to pay my termite insurance. I was afraid my contract was going out and I did not get a letter or a note from them about it. Terminix said they couldn’t believe that I did not get my termite renewal thing. But I knew it was due, so my daughter called them and she handled the issue for me.

The technician from Terminix recently came to put down mosquitoes. He’d come here regularly, spray monthly all summer and show up when he’s been asked to. He’s very professional and a good representative of the company. As far as pest activity, the sprays were effective in reducing the mosquitoes. Although it’s too expensive, I’m happy with the service. And I’d recommend the young man that comes to the house.

I’ve always been satisfied with Terminix. They’d regularly come out every three months. They would first call me and tell me it’s time. So they set up the time to come. The technicians are polite and very thorough. I haven’t had any trouble out of any of them.

I have roach problems and that’s why I've been having the Terminix techs come in. When I told them that I was having a problem with certain areas of the house, they just sprayed those areas. How can they get rid of the roaches if they don’t spray the whole interior of the room? All they're doing is killing some of the roaches, but the ones that aren’t killed are traveling from one area to another. I had the chance to speak with the reps a couple of times and they were here last week. They’d usually say to give the techs two weeks and if I still see roaches, I could call them and they’ll come back and spray. But when they come back, they’d ask me where I had seen the roaches and they would spray just that spot.

Paul, the tech from Terminix, did a great job. He listened to us. He went up in the attic and put more of the wall’s sticky pads down to the kitchen. He did all that for us. We have no complaints at all. Also, scheduling the service went exceptionally well. The experience with Terminix was definitely excellent.

This was the first visit by Terminix and they did the pest control services. I called in to set up an appointment and it was easy. When the tech did the initial inspection, everything was fine. They are supposed to come back and do the inside.

We were doing some "reno" before we sold the house and a Terminix guy was coming door-to-door and we needed treatment. He was super nice and very professional. So, he did it and we didn't have any problems. There were no insects. We haven't had to schedule another one because we actually moved from that house but he left me with a paper so that I could call back and transfer it to our new house. It was great.

I have been calling for 3 days. I have waited more than an hour on hold and my calls were never picked up by a live operator. Additionally, I have sent emails for 2 days to Terminix’s customer service address, and have gotten no response. I am a contract customer, and have been for many years. I have a bee problem inside my house and can't even get someone to answer my call. Their automated system tried to make an appointment for me a week from now, which was unacceptable, with bees in the house, obviously. But I can't get anyone to answer me. Terrible service.

We had termites swarm inside our home in March. I contact Terminix several times (5-10 X), kept getting promises that the general manager for my area would come out and access the damage. He would make the appointment but never show up, when I would call back he would tell me how busy he was. We had another company come out and treat our property and had to have the drywall removed in our family room and replaced but no one from Terminix ever came or followed up regarding damage. DO NOT RECOMMEND TERMINIX - THEY WILL NOT FOLLOW UP WHEN THERE IS A REAL PROBLEM!!!

I’ve never had a bad experience with Terminix. I’m on a regularly scheduled program and they recently came out to spray for ants and roaches. I love my technician. I've had Terminix for 6 years and the service I’ve experienced has always been great. The pests are gone.

Terminix started spraying when we first built our house and we never had any pests. We have scheduled our service for every three months but they let us know a few days ahead when they're going to come. They called us in the beginning and we told them that it would be easier if we just got an email. The technicians were very nice and cordial. They would ask if we have any problem or problem area. We're pleased with the service and planning on staying with Terminix for as long as we have the house.

Terminix did an aggressive treatment which I don't why didn't do that to begin with. Nobody ever said nothing to me about aggressive treatment before. The guy that was doing all my treatments quit and during his last trip he mentioned it. I cleaned all my cabinets out, I addressed the doors and everything and then I had to leave the house when they did that and he was gone when I came back.

Terminix came last month and the tech did a very good job, especially in scanning the apartment. So I set up an account with them to come every three months and I had a very good experience scheduling the service. I'm not seeing any spider in the basement anymore after the services. Until now, it's been very good and I'm very satisfied with Terminix.

I'm a landlord and I contracted with Terminix to service my rental property a couple of streets away where we’ve had some roaches. I have the quarterly service and I also call them out when I need them. The scheduling was very easy to do and their techs have been out there twice. They took care of the pest problem after their second visit because I didn't have anything since that day. It’s been a good experience with Terminix and I would recommend them.

The techs from Terminix came out two weeks ago and were real nice. They gave me an estimate and I was able to schedule right away. It was a very good experience.

We've been with Terminix for the last two years. The team was quick, discreet, courteous and very professional. They’d usually call a couple days in advance, and we’d let them know if we need any additional services outside of what's routinely set up. The techs that would come out were very considerate and informative. Generally, it’s the same person and we've had only one other tech because that person was off or sick.

I used to have Terminix for years and then we moved into a new home and went with another company. I was not happy with them so I switched back to Terminix. Scheduling an appointment was easy. I just made a phone call and it was no problem whatsoever. The tech that came out was excellent and did a great job. He was very personable, very nice, and seemed to know what he was talking about. Terminix provides excellent service.

We live out in the country and had problems with ants. Terminix came and we never had ants since then. They come to us for service four times a year. They schedule and tell me the time they will be here. Sometimes it works out, sometimes it doesn’t, but their representatives have been fine. Their technicians are nice too. They do whatever we ask them to. Recently, they came out and inspected around the house for spiders. So far, it’s been five years since we have them. They do a very good job and I have recommended them to people before.

The Terminix techs came out recently and sprayed the outside of the house for bugs. Then we had them come in because I had a lizard running around in my office and inside the house. The exterminator said that they were going to work on that kind of critter and they went throughout the house putting down traps. The next day, I had the lizard caught and gone which I really appreciated. It was a very good experience.

I have rodents and insects at home and I contacted Terminix. They were prompt in scheduling the service and someone was at my house the next day. They gave me a sales pitch and I purchased more plans than they could do. They have this system of messaging and telling you that they are coming between 8 and 4. I end up hanging around if they have to be in my house. I had several days I had to rearrange for this initially. The tech who came was very polite, though, and the treatment he did had an impact but it was not complete. I’m not very happy with Terminix right now.

We’ve been with Terminix for quite a while. Scheduling the service was fine and it was good dealing with the technician. However, I’m concerned that he didn’t go under the house. We have a very small crawl space and he didn't think that he could get in there but they’ve gone under the house before. Nevertheless, we've always been pleased with them. They are very professional.

Terminix has been around every three months. Their technicians are excellent and since the treatment, I have not noticed any pest activity in the area. I would recommend them to anybody.

I've had a termite policy since I built the house almost 20 years ago and Terminix comes every year to do a termite inspection. This year’s inspection was very complicated though and I had a lot of problems with the services. They had a date scheduled to come out and I had agreed to it. But I got an email saying they were coming on a completely different date. I called back to verify the date since I'm not going to be here on the new date. We scheduled another date and that was confirmed but no one showed up. I called in again and told Terminix that no one came and they said they couldn't get a hold of anyone so we scheduled another date.

The technician that Terminix sent out seemed like he was a nice man. He's also very friendly.

Our Terminix service is regularly scheduled but they just call on the day they come. They don’t say, “I'm going to come every 5th of the month.” That's definitely something that they could improve on. But overall, our experience with them is good.

I got a year’s contract with Terminix for $900. I was having a lot of trouble with mice droppings downstairs and they put traps all over. I had a new garage put up because they said that mice can get in through there. So now that’s been fixed, and I haven't seen any mouse droppings downstairs now since they came. They went all through the place and checked for termites, too. I never had termites but when they come, they check. If I have a problem and I call them, the technicians always come out. I'm very careful because I lost my husband a year ago and I have put an alarm system up. The techs identify themselves when they come. The truck is outside, and they have the company name written on their shirts.

We just bought a house and there were all kinds of insects and pests around that we needed taken care of, and Terminix took care of them. It was easy to schedule services with them. Two months ago, Jim, the Terminix guy, came out here and did what he was supposed to do. I told the technician what the problem was, then he went around the perimeter of the house and rectified the problem, and I haven't noticed any pest activity since the service. Overall, we've had a pleasant experience and we've had no hassles with Terminix.

We have a termite contract with Terminix and they've been doing yearly maintenance for us for at least 20 years. They call us when it's time for the service and schedule a date. Their techs have been very good, too and since we started with Terminix, we don’t have any pests, so the yearly checks seem to be doing fine.

We had a problem with wood boring bees and yellow-jackets. It was very easy to schedule with Terminix and their rep was polite and courteous. He was very efficient and didn't waste a lot of time. The technician who came out was great and was more efficient and thorough than necessary, and very polite. He came back twice and wanted to follow up. Then he sprayed a second time just to discourage the little pests from coming. He also found termites on a woodpile that was close to the house, which was why we engaged Terminix on a long-term project. With this contract, he comes by every few months and we agreed to do another contract with him for termite protection. Overall, my experience with Terminix was extremely positive and I'd recommend them any day.

Being with Terminix has been a pleasant and convenient experience. They come in, spray and do their checklist, and then they’re done and we're good to go. It’s the same as always. Their reps are friendly and knowledgeable too, while the interactions I had with their techs are one of the better experiences that I’ve had with technicians. Since I’ve had services with Terminix, the pest activity in my home have been minimal.

Terminix seems to go ahead and schedule my service without first speaking to me. And I don't have internet at home so I might not even know they're coming until it's too late. I've always had to reschedule. But when the techs come out, everything's always pleasant and I have always been pleased with their service. The last time they were here, they looked around, filled out the form and said everything was done.

I called Terminix out for mosquito spraying and pest control. During the first spraying, the house had been sitting for a while when it was remodelled, so I had to call them back. But other than that, they did their job. They were courteous and friendly and had conversation. They have been more professional during the last couple of times I dealt with them. I will recommend Terminix to a friend.

A couple of weeks ago, a guy came for an inspection. I was unaware of it because they have the wrong phone number for me, but they got it straightened out. The guy was thorough, he even crawled underneath the house. I've had them ever since I came here 5 years ago and my Terminix experience has been good.

We needed some mouse traps. The mice ate them all, so they had to be replenished. We stopped by the Terminix office, which is close to us, and set up an appointment. They were prompt and scheduled me the next day. The technician was right on time. He was polite, knowledgeable, and did his job. He also sprayed around the house. We live in the boonies. The pest activity might be ongoing, but most of it is gone, especially the ants. You get a mouse once in a while, one or two, but that's pretty rare. Terminix worked out fine.

I like Terminix. We've been off their service for a few years and I've enjoyed them being back. Also, I got back the technician that I like, Wilbur. They came out and did a good job. They've come back the second time to fix some things that weren't done and I'm quite pleased with the service that I'm getting at this time.

I have an old house in an old neighborhood with old trees and my pest problem started in the midsummer. I tried to kill the ants myself but to no avail. I called Terminix and the lady on the phone was very nice, helpful, and got me in as fast as she could. The first guy was very helpful, nice, and on time. Then I still had a problem with ants, so I called Terminix again. Another shot was done, but the second guy didn’t seem very interested in spending a lot of time. He was just trying to shoot around the little area where I said the ants were. Both guys called me and wanted to come earlier if they could. They were very respectful and came earlier when they said, and it was fine.

We have an annual contract with Terminix and they'll come every quarter. They sprayed for bugs and there was a follow-up service. We're getting a free second treatment but the National Dispatch seemed to thrash around. I had to call them to find out what the status was and they couldn’t tell me. They were going to email to the local office. They didn’t seem to be very progressive. They never got the messages to them when they were supposed to come, but because I had the local office number, I called them and they were excellent. They told me when the guy was going to get here. The guy called me, he arrived on time and did what he was supposed to.

I had a termite inspection a couple of weeks ago. Terminix set up the schedule and I had the opportunity to change it if I wanted to, but it was fine so I didn’t. The technician was very friendly. I had some damage upstairs in the bathroom which had to be repaired and I asked him specifically to do the upstairs. He told me they usually just do the lower level, but he did as I asked and there was no problem at all. When I had questions, he answered them too and he wasn’t impatient with me. It was a very nice experience. Overall, Terminix was excellent and professional.

We've been having quarterly pest control service at our house for five years now. The pest problem has been largely caught up with and we just continued with the regular service for maintenance. Our service contract was previously with a company that Terminix bought within the last year or so. We're now on subscription basis with Terminix and, initially, we set up with the representative to make quarterly payments. Then Terminix scheduled the service automatically, had their tech come out, and then billed me.

Terminix was here the past month or two but I wasn't around. Somebody came by and my son let him do the service. Then he left. As far as I know, there hasn't been any pest activity in our home since then. I'd recommend them.

I have Terminix come out regularly and they are very accommodating when it comes to scheduling our service. The technicians that they send seem like nice guys too. They're professional and courteous as well.

The rep from Terminix was very knowledgeable and he did a very good job. I called in and made an appointment and they came out for the yearly inspection. I've always met the technician who comes and I haven't seen any pest activity in many years back at the backdoor where they replaced a little board there. I belonged to the company for so many years and it's almost time to renew now. But instead of it decreasing in payment, it's always increasing. I will be 86 soon and that's quite a bit, $300 and some dollars that I have to pay.

Matt is the guy from Terminix who comes regularly for us and he's great. He shows up for the routine visit and we have the treatment scheduled quarterly. There were also other occasions when I had to contact Terminix for additional services and that always went well. I’m very happy with them.

Terminix scheduled the service for me and once they did that, I settled the date that I needed them to come and that worked good. The technician was very professional and informative. He explained everything and showed me any problems that I may have, which I didn't have, and to look for at certain times. It was a real good experience. I've had Terminix ever since I got the home and I've had no problems with pests.

We had problems with roaches and spiders and I called Terminix for it. Scheduling was really quick and their tech, Noah, came out quickly too. He took care of the problem and did a recheck. He's fabulous. I had a bunch of questions because I'm terrified of roaches and spiders, and he answered all of them very thoroughly. Also, I can call him and he gets right out here. Since the treatment, we’ve been seeing lesser pests. It's been a good experience so far.

We called Terminix one winter because we had mice. The techs came out and within six months, the number of mice went down to one every month or so. For the last year or so, there's been none. Recently a tech guy showed up and sprayed our walk for ants. He also checked the sala for mice, then he was on his way. He was friendly and knowledgeable during our interactions, and we haven't had any pest activity since their service.

All my neighbors have Terminix so we feel very confident about them. It's very easy to get them scheduled to come out and the reps I spoke with were polite and courteous too. Since our service with them, the pest activity has been better. I would recommend Terminix.

I had a good experience with Terminix and I’d recommend them. Scheduling the service was very easy. Also the representative and service technician were friendly. The tech came out and sprayed, and then left. Since the service, we haven’t had any issues with pests.

and we’ve never seen any pest activity since our service with them.

I had pest problems for a month so I got Terminix. Everything was great from scheduling the service to dealing with the technician who was sent out.

I've been with Terminix for 25 years. We had a guy who has handled our pest control for 20 years, Mark, and he’s fantastic. We got an email informing us that he was coming for the quarterly spraying. We chatted about a couple of places where because of the weather we’re having ants were coming in and he took care of it. He dealt with it professionally and completely into our complete satisfaction. We really like him. Terminix is excellent.

This was my first time with Terminix. We called around and then we found Justin at a local restaurant and he was in uniform. We ended up getting in his car and that’s who I went through. Justin was awesome. He even came out and did the inspection after-hours. He had just gotten home and came out here and looked around. The first couple of weeks, the pests kept dying off. I would sweep and clean them up. But, now, they’re not dying as much. So, I’m a little disappointed. I was going to ask them to come out and spray instead of bait. Their employees are awesome, but I don’t like the way they change the spray to the bait instead.

I have an annual contract with Terminix and scheduling a service was easy. They’re always prompt, courteous, thorough, and professional.

I have a regular quarterly service contract with Terminix, and I would get an email telling me that my service is coming up then they'd give me a number to call if I need to reschedule or if I want to talk to them about anything. Usually, I will get a phone call from the gentleman who comes to my house within the 24 to 48 hours before the schedule. I'm usually not here during the service but when I am, the technician was very, very professional, knowledgeable and social. We've had Terminix ever since we've moved in and I haven’t had any problems that were out of the ordinary but if something does come up, they seemed to be addressed quickly. The only thing that has popped up is periodic ants and sometimes they show up more dominant than others.

I live out in the country and there’s a lot of mice activities. I got a contractor from Terminix who would come out every so often to spray for bugs and drive away mice. I usually get an email to let me know they’re coming. And I like the guy that they send out. I talk to him when I’m home, and he tells me what I need to do or asks if I’m seeing any bugs or mice. He also asks what needs to be done. Since I’ve had Terminix, I don’t see mice anymore in the house so they fixed the problem.

We've used Terminix for a number of years now. We have raccoons, groundhogs, mice, roaches, spiders and we live in a woods, so here we have it all. Ever since their service, I no longer see a wood roach running down the hall and it's been years since we've had them. Their technicians phone and tell us ahead of time, several days or a day or two ahead, when they're coming and with a range of time on a certain day. The tech Dave was extremely satisfactory and he's very responsive to anything that comes up. We would recommend to a friend.

I have two different contracts with Terminix. Mike comes and does the bug treatment where he sprays around the house. It’s so neat to come out and see bugs’ legs up. Then there's the guy who puts in the termite traps. He recently came out and explained what would be done. We walked around the house and also went around the mini barn. He saw where I was talking about having them put. He had this tiny post hole digger, made the holes, and then put the traps down in. We started with Terminix a year ago and the coolest thing is not seeing bugs, spiders or rollie pollies in my house anymore. Terminix is excellent to work with and I have already recommended them a couple times.

We had our local Terminix guy come out a few weeks ago for carpenter ants and he found two mounds in the backyard where the ants were living. He got rid of those and we've had no ants since. He did a great job and he was very kind, respectful and professional.

Terminix recently came out and did a regular check and took care of everything on the outside. They also let me know ahead of time that they were coming, which was good. They came and knocked on the door when they got there and as far as I know, everything was taken care of just fine. The technicians that came were friendly and professional. We had a couple of cockroaches a few months back, and they took care of it right away. They were here, and they put some bait out and we never saw the cockroaches again. We’ve been with Terminix for 6 years, and we’ve never had any problems, never had any bugs, so I’m a happy camper. I’m very satisfied and have recommended them.

I live in an old house that was built in 1905. It is pretty nice and I wanna keep it that way so I let Terminix come and inspect termites for me. All of the technicians had been professional except for one and I won’t have him back in my house. I’m a single mom and I have twin sons with cerebral palsy and they live with me. We live for God and the bible and this particular guy came in, who I guess, is an evangelist and he started telling my son that he needed to be out and preached what he needed to do. He was here professionally but he stepped in where he shouldn’t have.

I’ve had Terminix for two years, and they take care of everything and make sure I don’t have any major issues. Ants used to be a real problem. They come monthly for the ant spray, and they’ve been able to do it from outside. I haven’t had ants for over a year, so I know they’re doing their job. And during the summer, they come monthly as well for the mosquito spraying. I’ve been satisfied except for this year, and it’s not their fault. It's because every time the mosquito guy would come, it would rain. They send in notes, saying, “We’re coming.” The technicians are very nice and courteous. When they are inside, they keep the hall clean. They give excellent customer service. But sometimes I will miss getting my payment in and Terminix would call me right away, even though in two years they've never been unpaid. It annoys me. Other than that, I'm very happy with them.

We came in and redo the insulation because we were concerned about mice and Terminix saw tunnels. So, they replaced the insulation in our attic and in the basement. Scheduling for it was quick, it happened within a few days. The technician that came was very knowledgeable. He recommended this pest control insulation and the insulation was up to code because we’re selling the house. We haven't had any mice since they performed the service. I’d recommend them again.

Setting up the service initially with Terminix was very easy. I called Terminix and I liked how the lady explained it to me. I set their service up quarterly and they said they would come in-between if I needed them. The first time Terminix sprayed was on August 3. The technician did an excellent job. He was very polite and pleasant. He knew what he was doing and explained how he was going to do it. Right now we're still overloaded with roaches but we're finding them dead. I bought a trailer which was in bad shape and it also has spiders. The service has been killing the fleas too. Before I finish remodeling, I wanted to get rid of everything. I had a great experience with Terminix and I'm very satisfied with the outcome. I would refer them to other people.

I've been in this house for about two years. I noticed the pest activity more. First, I saw one or two, but now it has gotten worse. I saw big palmetto roaches inside the house. Terminix came and sprayed my house. They sent me a text message when they were on their way. So, that was great. My interactions with the technicians were great, too. They explained what they were going to do. Even before they came to the house, they called me a day before, and told me what to do to get everything ready. Everything was fine and it was a good experience with them. I don’t see that many of those roaches inside now since they came and sprayed. But they told me the small ones were the hardest one. I still have the roaches around, but they explained to me the whole situation. It's going to take longer to get rid of them. I just haven't had the time to schedule for another visit because they told me I had to keep scheduling one.

I started out with Sears and they sold it to Terminix, and I’ve been with them ever since. I'm satisfied and I haven’t had any problems with them. They schedule on time and they come out and do the service. The next thing you know, they have the next appointment scheduled and you just confirm if it’s a good time. Overall, Terminix provides good customer service. They are polite and professional. It's been an excellent experience with them.

About a month ago, Terminix was called out here for maintenance. The technician who came was very knowledgeable and since the service, the situation has been better. It was a great experience with them overall and they're good with their appointment.

We have a maintenance plan with Terminix and it's been a good experience with them. For years, we’ve had the same guy, Ron, come in and do the exterior of our house. He's very good and personable. He knows the family, too. And then when we didn’t have Ron for a long time, we started to have problems. So, we have gotten him going back again. We're in a pretty good shape at the moment and the pest activity is very minimal.

We bought Terminix when we built our house and they come every year for our service. The techs were here on August 21 and checked all the rooms. They were professional, knowledgeable and courteous. Since using their service, there were no more pest activities in our house. Terminix is good to have if you have termites swarming around.

Scheduling the service with Terminix was not a problem. It was time for our annual evaluation and the technician came out to check for all the termites and ants. It works great. The experience has been good and I have no problems.

I've been a satisfied Terminix customer for 40 years and for the last 20 years, my experience with them has always been good. I get a scheduled visit and they call me and tell me when they're coming. The techs are very expert people and I like them.

I’m on a rotation service with Terminix. I usually get an email and a phone call saying they’re coming. And then the tech usually calls the night before the day he’ll be out. Recently, a guy from Terminix came out to check the bay stations. He was courteous and informative. Brady who has been with Terminix for a long time comes and does pest control. Sometimes he sprays for a few days. He’s a really nice fellow. I’ve worked with him a lot. Terminix really do keep things under control. I don’t see a lot of bugs. Whoever’s training these guys is doing a really good job because they’re all very friendly and courteous. They’re professional and they make suggestions when they see things. I’m totally happy with Terminix. They're a great company.

There's communication before the Terminix tech comes out and I'm aware that they're coming in. If there's anything I need extra, I also let them know. In the few times I talked with the techs, I found them to be very polite, very helpful, knowledgeable about what they're doing, and accommodating of whatever I need done. There are still some pests that fight their way back in despite the service but I'd recommend Terminix.

When I called, Terminix gave me an appointment and then Billy, the technician, came to do the termite inspection and he was great. He was very thorough, informative and he educated me what to look for. It was a great experience. When it’s time for the annual inspection, they let me know that it’s due and they usually schedule me a time and day. Then, I call them and change it because that’s in my vacation home. The representative was great. As soon as I told them that it’s my vacation home and that I need a certain date, they checked and everything worked out fine. They were able to accommodate me. Since the service, the termites have been under control.

I have one serviceman from Terminix that I like to use. So I always ask for him whenever they come out every quarter. I have work during the week and I need for them to come out on Saturdays. And he’s been making sure that he comes out during that day. He also knows exactly what to do and I never have to follow behind him. That’s how good he is and it’s a great customer service.

I had seen some house centipedes and spiders so I called Terminix. The guy who came was very personable. He explained to me what he was going to do and told me that all of the chemicals he used were non-toxic. He also not only sprayed inside the house, but he sprayed around the perimeter of my outside too. After their initial service, I’ve seen two little spiders and one centipede. Although that’s not a big deal, I didn’t know if I was supposed to be seeing any insect at that point. And I did get their service where they're coming every three months. I’d recommend Terminix.

It was time for the yearly appointment with Terminix for termite inspection. They gave me plenty of notice when they were coming and the technician would let me know when he was on the way. He came in, told me what he's there for, took care of it in every place he was supposed to inspect and he was gone. He didn't find any, so that's always good. I was glad that they were persistent in coming out, that it's time for me to do that because I was dragging. Terminix has been friendly, dependable and thorough.

We’ve been customers of Terminix for 35 years and they come on a regular basis. The issue I’ve had the past couple of years is red wasps and spiders around the windows. I schedule online and they send a reminder email. When I need to reschedule, I do it online too. Their techs have always been professional. One time, there was a new guy. He was just learning the ropes and I really wasn't happy. He wasn’t doing things the way I wanted him to do. I had found some weird bugs in my bathroom and so I called and the manager came back with the new guy. They sprayed around the windows with something a little more strong and it’s been better. If I had any kind of problem, issue or complaint, they’ve always been good about sending somebody higher up the ladder. I appreciate that. I’d tell anybody that Terminix does a good job.

We were having ants and spiders so we called Terminix whom we've been dealing with for years. A Terminix man came and asked where the crawlspace was and I opened it up for him. But then he said, “Well, I haven't got my jumpsuit for going down. I'll have to do that next time”. He just sprayed around the outside and he didn’t come back a few days. I called up and said, “Hey, that’s not acceptable. If he ain’t going to do it, then let me know. Then we'll get somebody who does”. Terminix made him come back and he wasn’t happy about that.

Terminix has done a wonderful job. It was easy to schedule the service with them and their people were friendly, professional, were on time and got everything done. We thought we had termites but we did not. It was flying ants. I really appreciate their honesty for not saying we had termites and treating us for something that didn't need to be treated. We paid for the extrusion which was like $2,000.

We had some problem with red ants and Terminix came for their regular appointment. They took extra time to check and they treated the sites of entry. Their technician was very friendly and he explained everything. We've seen no pest activity since the service and it was great. Terminix delivers what they say and we've been happy with the service so far.

The Terminix reps were knowledgeable and they performed as scheduled. The techs that came out were all good and the reps on the phone were very courteous as usual and they take care of your contract. Terminix people do my annual inspection and, if you call them, they’re always there when you need them. They provide great service and they always do as the contract states they're going to do. I had a positive experience with them.

Terminix provides me monthly service for mosquitoes and other insects. They usually do the outside of my home and it's pretty painless. I get an email that they’re coming and then get another saying they came. My servicemen from Terminix are wonderful. Since we’ve had Terminix, I don’t have any pest activity around my home. They’re doing a good job.

Terminix has been out here twice and it’s only been a month since I started with them. Every time I call them out for a rat bait station, they seem to never come with the rat bait station and I wish they did. At first, I didn't have the rats like that, but now they're everywhere. That's why I need Terminix to come back as often as they can. I also need to kill some more roaches. Other than that, scheduling with Terminix was easy and the person who came did a good job. They’ve sent out the same guy and I like him. I'll recommend somebody else to Terminix.

We have an annual contract with Terminix. Their technician was a fabulous guy who knows what he's doing. However, they were supposed to come out here to treat a little area around the house. He found some termites in his latest inspection and they were in a tree that was at the corner of the house. He said they’ll cut the tree down and dig a little trench around that particular area to make sure they’re not in the house. That hadn’t happened. He told me that they’d take care of it, yet I have not seen them but that’s all right.

I’ve had Terminix for 8 years. They call ahead of time and they let me know when they’re coming. It usually works out fine and if I have a conflict, I've been able to call and have it changed. They also call or send us an email to let us know that the work has to be postponed because of something. They’re very professional. They come here and if I'm home, I usually meet them at the door and they talk about what they’re gonna do and then they come back and say what they’ve done. They give me the receipt of what they’ve done and it’s very good. They’ve done fine on everything and we don’t have any of the bugs that we had originally. Whatever Terminix has been doing, it’s been keeping the bugs away. Overall, it’s been a great service and we appreciate it. We’ll keep it up.

The gentleman from Terminix that came out to spray the home the first time took an hour because of how thorough he was inside and out. Recently, I responded to an email that it was time to get our house sprayed again. The representative was quick and set up a time that was convenient for our family. My husband asked the technician to spray in the basement, in another part of the house as well as inside and he accommodated him. The service has helped a lot in controlling the pest activity in our home and we're satisfied with it. It was a professional and personalized service.

Terminix recently went to one of our clients. I haven’t heard anything bad so that’s good. I haven't had any callbacks. Scheduling the service call was also not a problem. Terminix is easy to work with.

We live in the country in a little rental house and we had ants and mice. My daughter called Terminix and it was very easy to have the service scheduled. Terminix came and they got rid of them. They were all gone in just one visit. They were very good. But the mice will be coming back in for the winter so I'm going to call and have Terminix come out again and mouse-proof my house.

Terminix has been better than I expected. I get a text message when they're on their way. The tech arrives on time and he was very courteous and explained everything. The service is scheduled every three months and there's very little pest activity since.

Terminix comes once a year and they call us for the schedule and if we have a problem with the date, we tell them and they reschedule another time. Their technician recently came out and inspected everything and he said everything was good. He was really nice and I’d hate to crawl up on this house but he did. He looked around the outside of the house, went on to the house and he did what he was supposed to do. We’ve been with Terminix for 27 years and we’re very satisfied with them.

I was sure I got rid of the bugs but instead of that, it was on a chair I bought off Facebook. The techs from Terminix sprayed that chair and I threw it away. I was going to spray it again with some stuff and there were little bitty ones. The tech looked over it and they just hatched. We got rid of the chair real fast. A guy came back and he wanted to know how things were. I told him it was fine. They're supposed to come back to see if they have any more sign and spray one more time but they haven’t showed up yet.

Terminix was to come and put in a sump pump. They had to put in a fan and it took them over three weeks to get to it. They gave me a package deal where they would do moisture barrier and spray the mold. I thought it was a good idea at the time but they're pretty slow. I’m in the middle of moving that came up as part of the inspection and they were supposed to be servicing that as we went along. That was the third sump pump in four years. They were putting them incorrectly.

Ants infested our house. We called them, there was no available appointment for about 4 days. No one came on 4th day. Called again now it is 2:30 pm, still waiting for someone to come or at least call me.

One of our neighbors had termites and that got me a little burnt so I wanted Terminix to come in and do a termite inspection. Scheduling was a quick process and then they did a very thorough inspection. They checked out all lanais. There was some damage to the base of the lanai that I was concerned might have been insect-based but after they examined it they said, "No." It had nothing to do with insects. It was just weather/water damage.

The technician that came out was very nice. He explained what he was doing and he did a good job. I just need another follow-through to make sure I get rid of the pests because right now, I still have bugs. Overall, I would definitely recommend them to a friend.

Scheduling our service with Terminix is easy. We can do it online or over the phone. Their rep typically answers the phone and I've never had her not answer the phone. She's also always able to schedule pretty quickly. For our yearly inspection, a guy from Terminix came out to check for termites. However, we had to call for an extra inspection because we started seeing some stuff. But we had somebody else come out a couple of days later. Both were good and we've always had good service. Shirley, the woman who always comes out, is very thorough and does a good job. We've never had any pest activity since our service and we're happy with it. It is definitely worth the cost.

It's been wet where we live and it’s the first time we’ve had pest problems. My husband called Terminix to come and spray for some millipedes that we had inside and out. Scheduling was convenient and the guy that came out was nice. We saw the pests again about a week later and the fellow that sprayed came right back for no charge. He did his job and he answered questions I had. Everything was very good and we haven't had any problems since then but we'll definitely call them back if there’ll be a need.

I saw ants on the floor, so I called Terminix and asked when was the next scheduled appointment and I asked if they could come a little earlier. They were scheduled to come on the 6th of July, but nobody came. So, my husband called and they said they were sending someone out on the 16th which was fine. The man came and he sprayed around the house. I brought him in and I told him I want him to spray on each one of the floors because I don't want to take any chances. He sprayed but he used something different because before him, they always used this long thing and when they spray, a little bit of white powder stuff would come out. But this time, he didn’t use that. He used a spray out of a can. The next day after they sprayed, I saw ants.

I’m on a program with Terminix where I get one free service and then after that, it’s $79. I called and set up a service and they're supposed to be coming at 1:25, Saturday. I've had one technician so far and he was great with me. He showed me what the stuff was and I was very pleased with him. He was nice and did a good job. He explained to me everything he was doing and I liked that.

I’ve been using Terminix for at least 25 years now. They recently came for my scheduled annual termite inspection and I was very satisfied. They called and it was great dealing with them on the phone. Their technician was great. He was very courteous, professional and thorough. The pest activity is controlled now. I was very happy with them but I wasn't happy with the price. I have a pest treatment in the house but I’m on Social Security now and it’s harder to do that so I use my own system to control them.

I've always been satisfied with the service, the technicians, and the scheduling with Terminix. They come on time and when they're supposed to. And a lot of times I'm not even home but I know what they’ve done. They always send me an email saying that they're going to come on this day, but if I need to change it, then I just need to contact them. And I've never had a problem with them coming if I need to reschedule. They were always very polite and talked with me. If I've had a problem with ants or something, they come back. In fact, the last time, they gave me some little ant poison things because I had a lot of those little red ants in my kitchen. And that got rid of them.

We have a yearly appointment with Terminix to check the termites. They came out about a month ago and we had a satisfactory experience with them. The reps previously called but we were out and missed their call. They left a message on our telephone, wondering when we would be here. The technician made an appointment but we happened to be a little late in getting back. He waited for us and he checked the house inside and out. He did a good job and was right on the money. Things have been going fine with Terminix. They've done a good job and we don't have any problem with pest activity.

Thomas is a very nice technician from Terminix. He is a good man and he did a wonderful job for me recently. I prefer him because he does a good job whenever he comes out. He answers all of my questions and I like the way he explains everything which teaches us a lot about pest control. We still have some pests, but the situation is not bad as it was before and my wife says that it's a lot better. Once in a while, she gets bothered and wants something laid out. We still come on treatments and that surely handles the situation. Terminix regularly comes out for quarterly service and the next service schedule we got is on the 31st. All the services of Terminix have been going well and everything is all right with me and the family.

We had Terminix come out for bed bugs and ants at home and it has been a very favorable experience. They had great customer service and their follow-up and performance were top-notch. The representatives were forthcoming. I had a small wait to get through them because they had a high volume of calls, but once an operator got on, they directed me to the right branch and to someone who serviced the area since we were in a rural area. Also, their technician was very informative and the timeframe was within the allotted time slot. He was very thorough in his job and was very informative on the steps to follow up and said that they will schedule another appointment to come out. We're waiting for that now, but the pest activity had a positive change and it was a good thing that I did not notice any insects. Overall, it was a hassle-free experience. Their technicians were very experienced and knowledgeable about the job.

Terminix came to my house a few weeks ago because my neighbors had some roaches infesting their house. They moved out and the roaches scattered across the neighborhood so the roaches got in my house. Scheduling with Terminix was good and their reps were fairly well. Their technician is super good too. He does his job 100% but as far as the chemicals that they use inside, it doesn’t work. Either the roaches at my house were gangsters, but the things weren’t dying. The things weren’t going away. I don’t know if there were just way more roaches than normal but I was literally killing about 100 a day inside my house. They just kept multiplying.

I love Terminix and I’ll never drop the contract with them ever. They're here last Thursday and they were great. The only thing is that I scheduled the service for later in the day and they came early. And sometimes that doesn’t always work because I’m not here, but I happened to be here that day. But interactions with the technician were good and Terminix is really efficient as well. They know their job and what they're doing. And since the service with them, I haven't seen any pests.

Terminix was very good in scheduling our initial service. The technician who came out was very good and helpful as well. He explained everything and did a good job. However, we’re beginning to experience a few bugs and we need to get a hold of Terminix. They said everything was guaranteed. We need to make sure that they take care of everything before the three months are up and they have to come back for the next service.

We had Terminix to spray for ants, but two weeks later, there were still some. So, we called the gentleman. Scheduling was handled well. Terminix was probably setting up another date for them to come out to do the second spraying. The tech came out to spray around again. He took care of things for us. Like this tech, everyone who we had from Terminix from the beginning was good and very cordial and polite. Since the second spraying, we haven’t had any ants. Everything went very well and it was a very good experience with Terminix. They’re very professional and I’m pleased with their service.

The first time the inspector from Terminix came, she told me what I paid for and what they were going to do. She was very nice and professional to me. Then a guy came over a couple of days later and sprayed outside and around the house. He didn’t do the inside of the house. I called back and then the guy who came did a couple of spots. He didn’t do the whole house again, which I didn’t like. The contract says inside and out. There were ants all under the sink but he didn’t even open that up. When I talked to the inspector because I had ants in my lawn, she said that they’d take care of that. They’d fill the stuff out there and try to kill the ants. They didn’t do that, either. So while the people who came were nice, it doesn’t go on the scale. I'm not very satisfied with their work and I want them to come out and do what they got to do this year and finish it up.

I called Terminix because I was concerned about seeing spiders, silverfish and different pests very frequently. We've been with them for three years now for quarterly service. I get an email letting me know when the tech is coming out to do the service and, often, the technician also calls the day before and on the day of the service. We've had three technicians that have come out for service and they're very familiar with our home. We've had a change of technician in less than a year, but now our regular person comes out and services our home.

We had an infestation of roaches. Terminix has been coming out every two weeks helping to get rid of the roaches. They’ve done great and we've really seen a huge improvement. The roaches are about gone - not completely gone but Terminix has definitely made the situation a lot better. A man came out a couple of times and then we had a girl the last time. They’ve all been super friendly and helpful. My father has stage 4 lung cancer and they've been really accommodating not to spray anything or do anything that will bother his breathing because smells really bother him. It's been a wonderful experience with Terminix.

Terminix is an excellent company to work with and I will continue keeping them instead of choosing someone else. They provide great service. I like that they are always courteous to call and set up an appointment. They're professional and very thorough as well. They take a lot of time. Also, if you want additional inside spraying instead of a quarterly outdoor service, they come inside any time. They’ve handled the pest activity in our home for years and they take care of it very well.

Terminix just did their quarterly spray and it's been good. The pest activity is never gone completely but it's less. Their techs are professional and timely, and our interactions have been good.

I started with Terminix in another house and I was really happy with the service so I continued on when I moved into our other house about a few years ago. I've been with Terminix for about six years now and have routine maintenance so I really haven't had any problems crop up from that stand point. I never have any problems in the house after they come out. When I needed one follow up for a treatment, they came out right on time and I didn't have any problem getting them. The technician was very knowledgeable and professional. The issue I've been having in the house had to do with brown recluse spiders. Not only did he come out and show me what I needed to do but he also talked about how they lived and what attracts and deters them. So it helped me do self treatment later on. Terminix takes care of business and it's all good.

We had a very good experience with Terminix. We've been trying to get through our mortgage company for a refinance, and their technician was able to keep in touch with me before that. Also when he was coming out, he called to let me know, which was good because I had forgotten about the appointment. He did a quick termite inspection. Scheduling was easy too.

We recently had Terminix here doing some inspection and there have been fewer bugs around. They eliminated my problem. The technician who comes to our home is wonderful, and so were the reps when I call them. They’re very professional and courteous. It has been a wonderful experience with Terminix.

Terminix has me on a schedule and before they come, they'll e-mail me and tell me when they're coming out. I put them on the calendar and I know they're coming ahead of time so that I can keep my dogs in and they're not eating the medication. Terminix has been great and a lot of my experience has been fun the whole year, depending on who the technician is. The guy I have now who does my house is wonderful and excellent. He comes out, has his duster and goes around dusting all the cobwebs off. But last summer, I had to call them because I kept getting ants. The gentleman who came out was not my usual guy and was not too nice. Then somebody else came and gave me a separate second spraying but he insisted that there were no ants. Finally, another gentleman came out and he was really nice and took care of the problem.

Terminix is the only pest control that I’ve ever experienced that's thorough and follows through with what they say they’re going to do. I like them. They've been great and been out as soon as I called them. Their technicians were all professionals and did their job well. They were also courteous and wonderful. I had bed bugs recently and scheduling the service was fast, efficient and informative. The pest activity at my house is declining and Terminix is coming out again so hopefully they’ll tell me that the pests are gone.

Terminix gave me good service. The technician came within a couple of days and he did very well with me. The last guy that came out gave me more information than anybody did. He also told me that there was a yearly contract with Terminix. I want to make sure that if something comes back, it is covered. The technicians seemed to do well but I heard different stories from different people that came out.

Terminix has completed a routine perimeter spraying in our house about a month ago. The spraying is done every three months and setting up a schedule is very simple. They also give us plenty of notice so that worked with our schedule too. They sprayed in twice both outside and inside the house, and so far, I haven’t seen any type of insect. Overall, Terminix is really great, everything’s fine, and we have no problems with them.

Terminix came and did a follow-up treatment for bed bugs recently. We've also had contracts with them for a long time with our termite problem. The Terminix representatives and technicians are good. They were very professional and satisfactory in alleviating the problem. However, they haven't billed me so I have to call them and find out. I don't want them to think that I don't want to pay or anything like that. Nevertheless, I would recommend Terminix.

We had some bees building a house inside my house. I called and told Terminix that I needed a person to come out for it and they were out here within a couple of days. It was very easy and the rep whom I spoke with on the phone was very nice. She was able to answer any question I had. The tech that came was awesome and very nice as well. We've had him for a couple of years now. He came two days early because he knew I had a day care. He wanted to make sure that the bee problem was taken cared of and it was. I have always been very happy with the service.

Terminix emailed me to do a follow-up for my initial appointment, then a woman came to re-spray the outside of the house. Pest activity has been non-existent. Terminix has been a great service so far.

We have a general quarterly service from Terminix and we've been dealing with them for a number of years. It's easy to prepay, schedule or re-schedule everything online and check on the account so it's convenient.

We’ve been with Terminix for more than eight years now and their service has been good. They give us a fair warning before coming out to do the service and their techs ask us if there’s any area that needs attention. When I told them about the fire ants in the yard, they took care of those. We recently had our quarterly service and the technician who came out was fine.

My most recent experience with Terminix has been very positive. We had their service on a rental house. Renovations were done on it and we had a bug bloom right after that. During renovations, rotten wood, which is said to attract bugs, were found. When they go under there and are disturbed, they'll go into the house. That's when I called Terminix. Scheduling the service, however, was aggravating. It's been a hit and miss. I had problems getting a hold of the folks. They told me that what they would do is initially setup for every two weeks for three treatments but that didn't happen. They told me that it's a seven-day life cycle and then it was broken. It seemed like they were doing it every nine days. There hasn't been time to get more then start again.

My Terminix experience was very good. My house went from a place where I didn’t want to try to sleep in to now I’m happy to be home and it’s because of the hard work of the Terminix guy. He was professional and he saved the day. I had a very tough week and everything got goofed up. We’ve had a little bit of something in the living room and I'd liked for them to come and do whatever. I thought I wasn’t ready but he came and said we were more than ready and everything went smooth. I’m really happy that I used them.

Someone from Terminix came out to spray because we had wasps in our land outside. He also sprayed our mailbox and we haven’t had any wasps come back. Scheduling the service works really well. We just call to make an appointment on a day that gives us our time span and we just make sure somebody is home. It's been great. Terminix does a really good job.

I used Terminix years ago and they were good. I had a good experience so when I had an ant problem, I figured I’d call them again. Everything was easy when I scheduled my service. A nice guy came and sprayed all over inside and outside the house. He was very friendly and helpful. He’s also in the right job and I could tell he likes what he does. He was very good too and the ants are gone. Aside from the ants, the other problem too was that I had some water around my house that shouldn’t have been there. There’s a little faucet that was dripping and that didn't help. I got that taken care of as well. They were efficient, thorough and friendly at Terminix and I would recommend them.

I've had Terminix since I bought the house. When I moved in, there were a lot of problems with the ants and some spiders and we got them knocked out of the way. However, you're not going to stop them 100% no matter who you are and how much you spray. I'm surrounded by farmlands. There are about 90 homes and the rest of them are fields so you're going to have lots of insects and rodents. You're still going to get a bug now and then but Terminix helps. Now, the pest activity is not bad. The earwigs were trying to get in but not as bad as I've seen them in the past.

I just got my Terminix service this year. I had a lot of millipedes and other critters coming in under the wall that I hadn't had in previous years. Terminix has been here once and they came back to take care of it again. The technician came in between regular service calls and it seems like it helped. It was easy setting up the schedule and the rep was awesome on the phone. Their technicians have been great. They are very polite, well-mannered, and informative because I ask a bunch of questions and they always answer my questions. They're also quick and gets the job done and out. Since the service, the pest activity has been down tremendously. We have a wall that is not well-sealed and down at the entryway where the door is loose, there's a little bit of a problem. But it's much better. It has been well-worth my time and money.

At my other house in the city I lived in called Termitehill, the whole area was in bad shape. When the house next to this pool was demolished, the termites started invading everybody else's property. So I went ahead and got pest control to protect my home before I ever got any termites. When I moved to this house, I also got pest control service because I’m in and out so much and I have animals. I’ve been with Terminix for years and I've always found them dependable and excellent. I have regular service quarterly. I've also got woods behind my house and I have two Siberian Huskies in my backyard. So when Terminix offered the mosquito treatment, I decided to try it since the stuff they use for it is organic. The treatment is something new and they started it a couple of years ago but they only do it during the summer months. I first had it in July and they did the second one in August.

Terminix comes once a year and they alert me when they’re coming. We've had more than one technician come by yearly, one was a female and most of them have been male. I accompanied the Terminix technician around the basement and the garage. He also checked on the outside. I understand what he's doing and he explains when I have a question. We had some problems in the past but they've always been taken cared of one way or another. I know what they look for and if I were to see something, I'd noticed it. Because of settling on the ground, the floor broke and the termites had gone up through the crack and went into the cardboard boxes in the middle of the garage. This is very unsettling knowing that the way the protection works is to protect the periphery of the garage and assume that the termites are potentially there. The people found them when they were redoing the house over 20 years ago.

I used to live in the south county and I had Terminix there a long time ago. They spray for us quarterly to keep the bugs low and I'm satisfied with them.

The first time I called Terminix for service, it went real smoothly. The technician that came out here was wonderful. He was very good, polite and knowledgeable. He was very thorough and did a great job, and his service was above and beyond what I anticipated. He saw some wasp nests and he took care of them, even though we hadn’t talked about wasps. But the mice are still present and someone from Terminix will put an order in to get the mouse traps delivered. Actually, I was expecting the technician that I had here earlier to come back with some mouse traps, but I haven’t seen him.

I had a couple of bugs in my place and I submitted my information to Terminix and they contacted me. The gentleman rep reached out in a very timely manner, but I was extremely busy when he called. Normally, I don't pick up calls at such times and I also didn't recognize the phone number of Terminix, but I picked up his call and let him know that I was in a meeting and I asked him to call me back in 10 minutes. He called me back on the dot after 10 minutes and I set up an appointment for a service call. The technician that came out did very well and he did an awesome job. I’m supposed to call Terminix back to schedule a follow-up service so they can come back out. Both gentlemen, the salesperson that took care of me initially and the technician that came out, were topnotch and extremely professional.

We were moving in a which had a serious cockroach problem. It was awful in here. The Terminix representative that called to set up the appointment was perfect. Their technician comes out every three months and had come out around six times. Every time we call him, he was right here. Recently, they came out and sprayed for cockroaches and we haven’t seen any pest activity since then. It took forever, but overall, they're great and just what I expected.

I was with Sears years ago. When they quit, I got grandfathered in to Terminix and I got the best end of the deal. I couldn’t pay everything at once because I’m alone and I don’t have a whole lot of income. Yet they're very good in helping me. They come once a month to spray and every two or three months for the termite thing. They send me an email and tell me when they’re coming, and if I am not available when they plan it, I just email them back and tell them I have to get a new date.

We’re going on our second year with Terminix. I have the quarterly service with them. Terminix calls me when they’re coming out and they also ask me if I have any concerns. If there are any, we tell them and they come and take care of it. Their technicians have been nice and courteous. One of the things I like about them is that I don’t even know that they’re here. They come, they do their job, and then, they’re gone. But everything works well and they do a follow-up. Since we’ve had Terminix, pests are non-existent in the interiors and they’ve had addressed the concerns we’ve had outside.

I made a schedule over the phone and the technician came on time. He was polite, thorough, and told me what he had to do and he did it. Since the service from the tech, the pest was cut down a bit. I have seen some ants off and on but not at all like it was.

I used Terminix before and I re-associated with them when the house had to have a bug inspection for a refinance. Terminix comes in, spray once a month and then they check things down such as termites and other things around the house. But I’m about to cut off the bill since I don't need all that spraying and I can do my own spraying around the house from now on. But overall, I haven’t had any termite infestation since I’ve been dealing with Terminix.

We have a contract with Terminix where they come once a year and inspect for termites. We’ve never had any. Everything went smoothly when I schedule the service. The rep I have contact with is just great. Also, the tech who came out was very pleasant. He was thorough but he got the job done quickly. It has been a satisfactory experience working with Terminix.

I've experienced good service from Terminix. My most recent one was for maintenance. When scheduling a service, they call me and let me know when they're going to come. Their reps also leave a message.

When I bought this house seven years ago, there were some bugs so I got a contract with Terminix for pests. They come out quarterly and more if I need them. This is at no extra charge, plus scheduling that service is really easy. The guy that does the spraying and termite control is Mark and he calls us personally a day or two before the schedule and checks if a certain time is going to be okay with us. He is also conscientious and does a good job. There's very little pest activity in the house now and I had recommended Terminix to the neighborhood weeks ago. There was an error on my bill with my recent experience with them but that was resolved.

Terminix sends email when I'm scheduled for service and I make sure I'm available at that time. I let them know if I'm not available. They come every quarter and the service was excellent. Our exterminator always comes by and knows exactly what to do. He’s been with us for three years. I've had no problems since I've been with Terminix.

The Terminix people were flexible in their service scheduling. The techs came and they told me exactly what they were doing and how they’re doing it, so they were well-informed. They checked the mouse traps around the house if there were mice in them or not and then they took care of the spider webs around. They were really nice and it was a pleasant time talking to them.

We had spiders, bugs, roaches and beetles. We called Terminix and scheduling with them was easy. Theresa, the technician, does my parent’s house too and I know her on a personal level. It was a good experience and their reps were prompt but we need a follow-up. The pests diminished for a day after Terminix came in but we're still seeing spiders and bugs.

The technician from Terminix came out to spray outside and it was fine. I always have a good interaction with him. This company always do what they say they’re going to do.

We have a woodhouse so we had always used some home remedy stuff for termites and pests around and we didn't want to do that anymore. We've always had Terminix, but we didn't know that they took care of wasps and that was the main reason we called them. Scheduling over the phone was fine and the reps were courteous. Also, the two technicians that came were very knowledgeable. They came and put some termite control out, then they did some other pest control for the wasps. We had a pretty big wasp problem so they didn't want to over-treat and put too many chemicals around the house. But they came back and got it the second time, so I'm very pleased. The wasps are gone now so we'll continue to use Terminix. The whole experience from start to finish was good.

Terminix does my termite control and they also did the waterproofing in my crawlspace. All the people that I've dealt with have been extremely polite and knowledgeable. The techs always show up within the time frame they quote, so we have had very good luck with them. Usually, we would get a text message and also an email whenever they're coming out. If they see a problem with the bushes, they let me know and they'll do the treatments.

The guy from Terminix came in for a quarterly spray and it was very good. Terminix always gives me the information with plenty of time. The agent who came here was very professional and did his job in an excellent way. I will recommend Terminix. I am happy with them.