Terminix Reviews

Whenever a service is due, our technician Kelvin normally calls the night before so I'd know he'd be coming. I get an email about it too. Kelvin is good and I like him. He is very helpful and when we have an issue with something, we just tell him and he takes care of it or tells us what else to do. Recently, he came to do the outside and we weren't there, but Kelvin knows he can go on in the gate.

We have a severe ant problem and we didn't have the money to get the stuff to take care of it ourselves. We had a discount on the Terminix plans and we went ahead and went with that. Setting up a routine was fairly easy. I got a quote online then I called the place and they agreed on the quote. We set up a date and time and when the Terminix came out for the first service, we had our bill and they did their thing.

We've had very positive experiences with Terminix and it's pretty easy to schedule services with them. The only complaint that I have is that we don't get a notice the day before that they're coming. And that does not work for us. Also, a lot of the times we just have to call in and change it. But my understanding is that the people who come out don't get that information until the day before. So that is not a good system. Their technicians have been very good, though. And we were pleased with Greg, and now we have Alex and he's been fine. We had a wasp nest in the house and it required two visits. The first time, the tech sprayed to kill the wasps. And the nest was in a very difficult place on the house. He waited and then he came back and destroyed the nest. They took care of our pest problem and I've already recommended them.

Terminix has really good service since I started with them. Their representative was very understanding and explained everything well. The technician was very nice too. He explained everything he was doing, told us what he was killing, what he would do and not to worry about it because it wasn't hazardous and all that.

We had bed bugs in one room but we just decided to do all five. Terminix was going to come every two weeks until the problem was resolved. After the first time they did it, it seems to be working. They were just going to come up two weeks later for back up. The day that they came, we found a few more. And so, we decided to keep doing it again for another two weeks. The reps that I spoke with when scheduling were good and professional. They helped so it was all good. Then the technician that they sent out was very polite and did everything. Their latest service seems to be working since I haven't seen any bugs so far. I'd definitely use them again if any pest problems come up.

We have had Terminix for a house that was built in ’94 and I've been very happy them. I live 100 miles away from the property now and I’ve had a tenant for three years. I had nothing but good experience with Terminix when we lived there. I liked it when I called corporates and they would negotiate a yearly fee. Also, sometimes if I take two or three years as a bundle, they’d give me a good discount. That’s why I've stayed. They called me when they were coming for their next appointment, so I knew when they’re coming and I didn’t have to wait six hours. Terminix provided fantastic service. My husband did insecticide on the inside of the house because he knew how to do it and Terminix took care of the termites on the outside.

My wife had a bad experience with Terminix. When we had some questions on how to prepare for their service instead of sending an qualified tech. They send an employee from finance. Well what the hell does he know what goes on the field. Well when he came in he was real rude. He never introduced himself. I had to approach him. His name was Joe. Well when we went over everything he said if we had any more questions call him. That was a lie. When we tried to call him it went to voicemail and never heard back. Terminix sucks.

I had an infestation of roaches and Terminix helped me get rid of them. I called them and it was easy for me to get the schedule right. I got an alert that they were coming and they were here when they were supposed to be and it was good. They're supposed to come every six months and when they first sprayed, they told me that if that didn’t get the job done then they will come back. That’s what happened and so I had a follow-up spray treatment. Both the technicians who came for the initial and follow-up were pleasant, professional and did what I asked them to do. The follow-up tech talked about my house and gave me some pointers, and I appreciated it. Also, pest activity has been continuously going down since starting the service. I'm pleased and I would use them again.

We moved to Minnesota and we live on a lake. We knew that we needed to set something up so I gave Terminix a call. They gave me a quote and it was very nice that they were able to come out the very next day for a routine maintenance service. The technician was also great and friendly. We are now set up to have them come quarterly.

We were having a problem with carpenter ants and we had Terminix do an assessment and spray and see what we needed. Scheduling with them was good. The only problem that I have with them was I scheduled a date for them to come out and somehow they changed the date but didn't call me. I waited at home all day and they never showed. I was pissed off having to sit and wait for them all day long. It's a lack of communication on their part. I was mad about that and I almost cancelled with them. Also, I got the impression that they were going to call me once every quarter to set up a regular spraying but nobody's called to follow up. My understanding when I initially signed up for Terminix was that they would come out every quarter and then the price would go down.

Everything has been fine with Terminix. Recently, they came for the annual inspection. The technicians were very good. However, this time they came a little bit late but that was the first time it's ever happened in about seven years. Since they've been out, I haven't noticed any pest activity.

We dealt with Terminix since end of February for bed bugs. It was so bad that I got told by another company that I should just burn my house down. It was hard but Terminix stuck with us and they did a good job and worked good with me. My kids even wanted to go home with one of them. They did the best they could. It took a while having four kids without being able to play with their toys and have people stay over. But using Terminix was worth the money. People tried scaring me from using them. They said, "We had to pay almost $2,000 each time." But Terminix worked with me. I paid $1,500 one-time and they stayed until they were gone.

I had bought my home and there were a lot of black ants in the back. They were almost like bees and they would make holes in my backyard. So, I called Terminix to have them come out to spray for that. When I first spoke with Terminix and set my account up with them, the experience was great and very professional. The reps told me that their technicians would be coming out quarterly.

We've been dealing with Terminix for years and we have a regular service every three months. We also have a separate termite contract and they come once a year to check for the termites. They contact me and let me know it's time but I also have an idea about when they are going to be here. Their service people have been great and the product gets the bugs. We've always liked the technicians. They are polite, nice and try to do exactly what they're supposed to do. We have what people call palmetto bugs where we live. And when we've had a lot of rain, those things seem to get in, but I hardly ever find a live one. But I'm unhappy about how the price keeps going up every few months. We started at $35 and now it's over $103, which is a good jump. Other than that, I would certainly recommend them.

I called Terminix and had them check for bedbugs, and it's been a very satisfying experience. I scheduled for the service online on a Wednesday at 4:00 in the morning and it was easy. I asked them to come out and do a consult and they were there at 7:30 am. Then they came in on Friday, exterminated and they're gone. They were awesome, very efficient and timely. The tech was really friendly, able to get the job done, and was able to answer thoroughly any questions that I had without me feeling uneasy. He knew what he was talking about and was very knowledgeable about the areas that I asked about. Since the service, we haven’t seen anything but I'd have them come back out to double check and make sure because we have the 90 days free follow up.

Terminix came out to do the yearly check-up. I've never had termites. I just had to have a termite bond on the house so, I've had Terminix when I bought the house. They come back once a year just to make sure I don't have any concurrence of termites. I have a problem with humidity under the house and they wanted to put in a series of fans to open and close based on the dew point and get fresh air in there and then keep it from getting it out. I got dehumidifiers on the floor already. The tech just did his job, told me about it and then they came back the next morning to put a dehumidifier system under my house. The price was so outrageous, that’s why I said no.

Our pest problem started before I purchased this particular property. To my understanding, it was under control but recently, the tenant has been complaining of seeing rodents and telling me how the rodents are eating her food. So, I contacted Terminix. One thing that I like about Terminix is that as I call, I’m usually able to get through to a representative without a long wait time. It’s also easy to schedule a service and Terminix is flexible with scheduling.

We got Terminix to take over our termite bond. My original policy holder was Killingsworth and EnSec bought them out because of some improper spraying methods. And then Ensec told me I had to buy another $900 baster, but my contract plainly stated that any amount, extra spraying or baster was at no expense to me. So, I switched to Terminix. The guy from Terminix who came out and did the walk-through was nice. He looked into the entire house and said he didn't see any issues at all. My house is well maintained. He sat down, showed me the paperwork and said that I will have my contract in the mail in a couple of days.

More than five years ago, we had some carpenters ants coming in my back window when I first moved into the house and I couldn’t track where they were coming from. We had some dead trees in the backyard, and I imagined they were coming from there and they would go into the woodwork underneath the house, so I called Terminix to see if they could help me with those. Since then, we've used them on a regular basis. I have a recurring service and every few months, Terminix comes over and sprays the house.

We've always had Terminix and we have continued with their service. They come out quarterly, and they call and tell us when they're coming out. The same technician comes out every time, and he is really good. He's also really friendly and nice. If we have any problems, he takes care of it. He wipes down the spider webs around the house and he sprays outside, which he does an excellent job of. We had some long black ants one time and he treated them. Every now and then we'll see one but we've never had a big problem. The overall experience has been good and we've never had a problem that hasn’t been taken care of.

The first time around, Terminix was supposed to show up but didn’t. They made another attempt, Terminix showed up and the technician never showed up. I had no direct number to call anybody. I would get a central number and they would divert me to someone else. I was very unhappy. But then I thought I'd give Terminix another chance and Jose was the answer.

Scheduling a service with Terminix has been easy. I always get the interior service and I’m always happy with their technicians. They did a good job, thorough and I never had to have them return for anything so I’m very pleased. However, there's been some turnover in the technicians lately and I like having an ongoing relationship with the same one. But the recent three have all been good. Travis, the particular technician we got now, is very friendly and conscientious. He always addresses any needs I have specifically and he’s a good guy to work with. So far, the pest activity has been minimal since the service. We see an occasional dead insect or a little spider here and there but very, very little. Overall, we're very pleased with Terminix.

I've been using Terminix for many years and I’ve been satisfied enough to continue. It very much depends on who the technician is and I’ve been very fortunate because every technician I’ve had have all been very good, accommodating and nice. The technicians get reassigned because the routes are changed or they leave to go to another job. Yet, they come out monthly and the service is scheduled for the same day and time every month and it took years to get that into effect. If I need to, I can also call them which I recently had to do. They’ve taken care of the pest problem as much as they can.

I’ve had Terminix for years and I’ve never even considered using anybody else because they are so reliable. I never have a problem scheduling the service and it's always on a date within the timespan that they tell me. Although I have seen a bug and a spider after the service, our pest situation has been decent. I've always had a good experience with Terminix, and my last experience with them boosted it up even more. At that time, I was trying to get my sister ready to go to dialysis and the technician not only came to do what he came to do, he helped me. He was handing packages to me so I could get my sister out of the house. He went beyond what he came here for and I appreciated that so much.

I have a routine service with Terminix. I first scheduled the service 15 years ago and it has been very steady and regular so I've been very happy. And if for some reason the gentleman can't come they always let me know. The technician and I chat and have gotten to know each other. I'm a year-rounder now. He goes down the cellar, comes up and asks me if I've had any problems or concerns. He's very pleasant and agreeable. Terminix has hired very good people. I haven't seen any pest activity since the service and I’m very satisfied. Terminix is very dependable.

We have a routine service with Terminix and they’re always on time. The gentleman that comes out is an expert. We recently had the service inside. He checked all the walls, went around banging on them a little bit and then putting the powder under the sinks. He was in the garage and all over the house and he’s very respectful. He put on like little things on his feet so that the carpet would be clean. He’s a very caring individual. He’d said why he’s doing it, and I noticed that he’s into his work. He loves his work. And it is really wonderful because a lot of other people that work for companies, it’s just a salary to them. But to him, it’s a concern of the customer that he gets all the benefits out of it and he understands that the customer understands what he’s doing. It's the best service I get from any company. And I’m very happy and proud of Terminix.

I have a year contract with Terminix and they come every three months. They just tell me when they're coming and then they spray the house. It was quick and fine. They also did other service for me like the weatherization of my whole space and it's been a pretty decent job. They're expensive but they did a good job.

I had a problem with fleas early this year and because I'd been sick and not paying attention, the situation got very bad before I knew it. My cat was getting sick from it so I had to do something. I called Terminix and it took three trips to spray because the fleas had gotten so bad. But they came without any hesitation when I called. They were here right away and the problem has been resolved since then. Lately, I’ve had an inspection for termites as well as pest control service. Every time they come, I notice a decrease in pest activity and what I have seen have either been dead or dying. Also, the technician they sent was very nice and helpful. Their service works and I commend Terminix.

I had bed bugs so Terminix went out to my home. The rep that scheduled my appointment was professional and courteous. The technician Nathan was personable, friendly and went out of his way. Overall, my experience was excellent.

Terminix has been very professional and efficient with their service. Scheduling the service is not hard and I usually do it by emailing. Caleb, the tech, was very nice and professional. He showed up when he said he was going to and did everything expected. He does a really good job and I have recommended him.

Terminix is a good company and they did a wonderful job. There's a lot of flies, mosquitoes, and roaches at night in my apartment. I called them and their technician came and sprayed. He's very good and he went with what we asked him to do. I'm very impressed with the service given and I enjoyed not seeing those bugs anymore. They called me after 2-3 weeks asking if I see roaches and if there are then call them and they will come. I saw some small ones so I called them and they're supposed to come next week. I've also told my brother about them.

I used Terminix a month ago and they installed a bunch of traps for the kitchen rodents. Then the service guy was here yesterday and he went through the house and reset the traps. I was satisfied with what he did. We seem to be moving in the right direction and the technicians went through the cycle to see whether all the problem has been taken care of. They're doing a very professional job and they seem to have done the right kind of thing.

I had some fleas in the backyard and scheduling the service with Terminix was good and fast. The technician was really nice and very helpful. Now, the fleas are gone.

Terminix came out a couple weeks ago and it was my first time using them. I called them to deal with ants and spiders. A guy came over and sprayed at various places in and around the house. He seemed very friendly and he explained a couple of things about the bugs I was dealing with. After the service there was a big reduction with the ants and the spiders were less. So I had a generally positive experience with Terminix.

The guy from Terminix who does the inside spray is wonderful and scheduling the appointment was great. They just show up when they're supposed to and send me a message and say they don't show up in such a date. I've had to change the schedule a couple of times. They were supposed to be here on August the 5th for the termite inspection but nobody ever showed. But so far Terminix has been okay. I haven't seen many pest activity now.

I had a problem with inside bugs so I called Terminix. Scheduling with them was very quick and thorough. The technician who came explained very well what he was doing and how he was there to do the pest control process. Since their service, the pest activity has dropped dramatically that it’s almost zero. The service has gone very well and I’m really happy with it. The people at Terminix were very knowledgeable and friendly. I appreciate their promptness and I enjoyed the professionalism, the way they conduct business and how they explained things to me on what to expect. Also, if I have any issues, complaints or problems, they would help me. The experience has been really good and easy, and I would recommend Terminix to anybody.

We were having problems with mice and Terminix has corrected it. I called in and they were very helpful. Also, the technicians Terminix sent out were very professional. They sprayed some sealer around the house and put traps inside. They’ve also been coming back periodically to do certain things. Since the service, the pest activity has definitely improved. I would recommend them.

It has been a good experience with Terminix since we got a contract with them since 2015. They have been servicing my home every three months. No complaints. They call me in advance when it’s time. They schedule and then, they go. If I need to reschedule, I call and they reschedule and they come back. I can call as many times that I need and they’re always there. They go back if I detect that I have any pests in the home and I always have good service at home. Also, I have seen two technicians since. The last one is a lady who is very professional.

Scheduling the appointment with Terminix was organized and they did a good job. They have a well-run call center and everybody there is well-trained and scripted. Then the technician who saw me was very good, helpful, and professional. I was impressed and I appreciate him on the way that he handled himself and the service that he offered. The service I called about was for a concern in the yard and Terminix appreciated that concern and offered a solution to monitor it. I haven't seen any pest activity since the service and I expect that they'll be monitoring. Terminix has been very reassuring and I give them the highest recommendation to refer them.

Terminix does our annual treatment for bugs to make sure that they don't come back. I love everything when Kermit comes out. He's the best and he's easy to schedule with. If you have to cancel it's also easy. He comes out right away and knows exactly what to do. I don't even have to follow him around and watch him. My husband and my six-year-old love him too. You can't have a better bug person. There's no bugs since the service. I would tell Terminix to keep him and give him a raise because he's amazing. All my neighbors want him and they keep trying to get him. Terminix is amazing and wonderful. And I'm keeping them.

Our most recent experience with Terminix was good. It was a routine checkup like they usually do and as usual, the person who came out was courteous. I just called the number that we have for Terminix and they give an immediate answer. I don’t have any complaints with them anywhere. Their technician is excellent. We’ve been with Terminix for quite some time and I know usually when they make a call, he’s someone who’s been here before that I have gotten to know and have confidence in him. It’s very satisfactory.

I have Terminix for my monthly service for mosquitoes and my experience with them is decent and reliable. I have it pre-scheduled and they just call me and say they are coming over. Most of their technicians were good as long as they pay attention to the directions I give them to my house. I still get mosquitoes in my house but they are not as bad.

Terminix has been very good. I scheduled my service over the phone and they have good customer service. The rep that I have spoken to, as well as their technician, were polite and courteous. The first week after the service, I saw it blew all the spiders because I'm petrified of them. Now I haven't seen any so it's been good. I've only had one service and he’ll come back in three months, so that would be October or November.

Terminix provided us pest service. They sent me a notice when they were coming out and I acknowledged it. The technician, Cody, arrived on time and was excellent. He's been very good every time. The pests are now dead. Terminix has always done the job that they advertise and they're there when they say they are.

Scheduling for service with Terminix was easy. We had some time conflicts that we got resolved quickly. The technician was really nice, understanding, able to explain what he was going to do and what it would cost. The third time the guy from Terminix came, he did a flea lamp to get rid of the fleas. The experience was quick and very good. I have him scheduled every three months. Also, when I talked to the lady at Terminix, she put me on a payment plan. I still have some spiders and ants but the technician is going to take care of that the next time he comes. I’d give my experience with Terminix a thumbs up. It was simple, efficient and effective. I'd recommend them to a friend because my previous pest issues have never been resolved with other companies. So, this was nice.

We've always had excellent experience with Terminix and using them is easy, very affordable, and cost-effective. A month ago, they came and sprayed the exterior of the house for ants and spiders. They had reasonable availability and it was easy to have them come over, so scheduling a service was perfect. Now, the bugs seem to be hanging outside instead of our house, which is good. We’ve had Terminix since 2005 and had them for two different houses. They’ve always taken good care of us and they were always on time. I like paying the bill in full upfront in the year to save some money and that’s a win-win.

Terminix does our mosquito service. I am set up on a yearly program and I have been with them for two years. They're always very friendly and very helpful. And they do a good job. We have no mosquitoes. The service was excellent and we'll continue using them.

We have a problem with ants and spiders coming from the outside. We've got a recurring service with Terminix and the technician sprayed all up here, but it seemed like the spraying has made the ants and spiders come up the living room. Since the service, the problem with the ants has gotten a little better and is not that bad, but it has not been solved all the way. I still see some ants and there are probably some that I don't see.

Terminix comes over quarterly. They spray and then another guy comes over looking for termites. He didn’t find any which was good. Damian, the service guy that comes over all the time, is extremely nice and quite pleasant. Since having their service there were no bugs and they would be here if I found something. I am planning to keep them up because everything stays away. They’ve been following through. We’ve been using them for years and we're very satisfied. I never had to call them back to do something that they didn’t do. Terminix always does everything accurately and good.

A couple of years ago, we went on vacation and we stayed in some family members' houses. Then they had to go out of town and we couldn't afford to stay at their house so we stayed in a couple of motels in Mobile and we thought it was a safe and clean environment. But we didn’t know how motels really were. When our relatives came back, we went back to the house and then went back to the motel. It was a couple of years later when we realized we brought back bed bugs.

There were some roaches in the house next door to mine that vacated it when the people who lived in there were thrown out by the landlord. The Terminix guy who came out to my house said that he put some traps or sprayed inside and then sprayed a barrier outside. However, he didn’t do a real good job. Outside of my house, I have some flower pots sitting on the stairs and some bricks and a planter sitting close at the back of the house. When I was in the front house, I moved the flower pot and there were roaches all up under that flower pot so I sprayed on them. I went to the back and moved the other one and there were roaches all up under there too.

I had ants in my new house, I called Terminix for that and I signed a contract saying they will come every four months for one year. I paid $249 and will pay $100 the next time they come each time. Scheduling was excellent and they came right out. It was my first time having them. Their tech was polite. He sprayed inside and outside too. I'm happy that I haven't seen any ants now. I will continue with their quarterly servicing because I don't want to have any more problems. Right now I'm very satisfied and I'd recommend Terminix.

Two months ago, I called Terminix out to address specific issues. The rep I spoke to was fine and the technician was great. My pest situation has gotten better since then.

Terminix came here two weeks ago. The gentleman who came was great and tried to really please. He didn’t wear any big fancy which was very discreet and it felt good. I had bed bugs and he said he’d stay with me until my problem was solved. In terms of scheduling, it was perfect. I asked him if he could come in two weeks and he agreed. We made it easy every Wednesday morning and he gave me a two-hour window. He’s doing a good job but we still have pest problems and we’re still fighting it. I went on and bought a steam machine. I’d like to go around my baseboard but I’m not competing with him if I’m steaming in various places trying to cook some of the pests. But it’s getting better and every two weeks, I’m in better shape. My experience with Terminix has been wonderful.

My daughter’s house got infested with fleas. I called Terminix and they were really prompt with coming out and taking care of the problem. The service tech came on time and he was very nice. Since the service, the pest activity has been better and is getting better. I've had to call the service tech out a couple of times, but he said that that would happen and they won’t charge me for the extra times that they had to come out. It has been a very good service and I am satisfied with it.

Terminix has been very accommodating and it was very easy to schedule a service. The kid who came out was very good and did an outstanding job. Their products worked good also. Originally, the service worked for a while, but three weeks later, we started to get some pests back. Right now, there is no pest activity since the tech was here the other day. Terminix is very easy to deal with and their employees were professional. It's been a fantastic experience.

I've had Terminix spray internally for ants and termites but I also do that myself in the spring so I don’t really need them to do that. What I need is flea control externally and they don’t do that. Initially, I asked the Terminix receptionist if they sprayed outside for fleas and she must've misunderstood me because she said yes. Then they scheduled an inspection and the inspector called me to ask what inspection I was looking for, but I wasn't looking for any inspection. That was the confusion but after I talked with the inspector, he called the technician who sprayed the internal of the house and it really worked.

Terminix comes out every three months and we've had the same technician for a long time. Last summer, we had ants really bad and he couldn't get rid of them totally. He got rid of most of that though so he got the pest activity down.

Terminix came out to exterminate bugs in the house. They called, scheduled the service and let me know when the technician was on the way. The technician was very personable. He sprayed inside and outside -- whatever we need he does it. They do a great job. After their service pest activity is non-existent. I’ve only seen some dead bugs as what I've expected.

I had a problem with roaches and Terminix solved it. Things worked out great and the guy that they sent seemed polite. Also, I had someone else come and do it but they charged more than Terminix and didn’t even do anything. They had to come back for free and do it again.

Terminix was here one time and they did what they were supposed to do. The technician they sent was professional. Since they were here, the ants are gone, but the cockroaches still come in. But I don’t think it's their fault. I think they did the best they could because we have septic tanks here.

We had jumping roaches and wood bugs, normal thing that’s in savanna, and got Terminix for them. I also used Terminix before in my grandmother’s house. Their service was pretty good and they came on time. We're still having problems and they said this may take a couple more treatments. The pests are reducing and Terminix is supposed to come out next week to do another treatment, so maybe that can reduce them again. I would definitely recommend them to somebody else, but I wouldn't say they're going to do it on the first time like they advertise. But they did get rid of them.

Terminix comes out quarterly. In my most recent experience with them the guy who came was friendly, polite, low-key, and finished the service in 20 minutes. Since the service we have had fewer ants, which was primarily what I had them come for. But we had a mouse in the house a week and a half after that and that’s never happened before. I don’t think the mouse was lured in by this chrysanthemum extract. It just periodically comes along but it's not happening all the time. There was also a guy from Terminix that came to the house that told me about the sale going on. Just like the guys who came for treatments he seemed nice, friendly, polite and normal. No reservation for these people. They seemed solid. I have told other people about my experience with Terminix and I would definitely recommend them.

Technicians from Terminix are very professional and knowledgeable. The last technician who came out was an exceptional young man. He tried to explain everything to the best of his abilities at our level. He’s excellent and extremely nice. He even told us we had a water leak.

Terminix visits twice a year and the last time, the guy did a great job. He was courteous, very thorough, did the inside and the outside of the house, and very informational.

Terminix comes to spray under the deck and around the house. They used to come once a quarter and now they come every other month. The pricing was $95 but now it's $99. When one's paying $99 a quarter and it becomes $99 every other month, then it gets expensive. They usually call to schedule and they're usually good with scheduling it around when my husband will be home. The tech knows when my husband will be home for lunch from his job so he usually tries to stop then so that he can ask if there are any trouble areas. So, it's been good.

We’ve had a great experience with Terminix. They provided outstanding service and the rep’s a very nice gentleman. They just did the annual termite inspection and it was good.

I set up service with Terminix for my mom and she is very happy with it. She had sugar ants and bugs outside of the home and she told me that the technician did really good. The ants in the kitchen, where they usually go, were all gone. Terminix has been there twice and they’re supposed to come by every three to four months. The rep I’ve spoken on the phone was extremely helpful. He walked me through the whole thing. We’re absolutely continuing service with them.

We got a quarterly service from Terminix and we’ve been using them for 20 years. Their representatives were good and technicians were very knowledgeable. We've been having termite problems up in the attic. They always tell us about the progress.

I moved here two years ago and started my service with Terminix last year. They let me know when it’s scheduled and contact me by sending an email or a text. If I need to change it, I can also do it and it’s been easy. Their technician was a very prompt and nice person. He also seemed to know what he was doing. When he came here the first time, he checked everything and took care of some earwigs I had in the basement. From then on, he comes on the first part of the month every quarter and does his thing outside. He also even went a little bit further one time. He got his leather out and straightened out my drain spout for me in the rain, and that was very nice of him. As for the pest activity, whatever is being done is taking care of it. I’d like the cost to be a little bit less but Terminix gives me peace of mind. I’m totally pleased and happy with their service.

I have pest control, fleas, and a Terminix service was scheduled within a couple of days. John, the pest control person, called me and worked with my schedule, for the convenient time and the communication was great. The technician that came out did a great job. So far, the service has been good but I still want to keep having it done. It was a great experience and they responded in a timely manner. I highly recommend them to anyone else.

I'm very happy with Terminix. They've done everything that I needed to have done, which was the termite control and then the animal exclusion, which was very important. Connor, the technician who came out in the last service call, as well as his colleague, Stefano, were often there in the early stages of my crisis last year. An infestation of flying squirrels was tormenting me. The squirrels were shooting all over the top of the house and they'd be in front of me gnawing at things.

My experience with Terminix has been very good. It's not difficult to schedule the service and the technicians do what they're supposed to do. They did the inside of my house and the outside and there's no pest activity now.

The last time Terminix came they did a survey to see if I had any signs of termites. It was done in a professional manner. But while they have gotten a lot better over the years, especially when they give me a call and let me know when they come in so I can correct my schedule, I still have to deal with timing issues. One of the problems that I have is that I’m not dealing with a local person but with remote individuals. So there are times they wouldn’t show up and that is purely in error. So far my recent experience with them was great but they should improve their timing of coming in, as well as the scheduling.

We had a brand new house and started immediately with Terminix since we had problems with ghost ants. Reaching out to them has never been a problem. A personable technician appeared right away and took care of the pests. He was very efficient and we never saw the ghost ants anymore. Since then, he lets us know if he's running late or going to be earlier like the last time he did a quarterly service. He calls and makes sure that it is okay. He also makes us aware and we chat with him briefly about any concerns.

My recent and whole experience with Terminix has been above average. Before my experience with Terminix, we had quite a bit of pest. Ever since we've had them, pest make their way in the house every once in a while. Jeffrey, the technician takes initiative. He calls me the day before to let me know he's coming out and he gives me about half an hour before the actual appointment to make sure that I'm home. He's also always on time. He comes in, knocks on the door, shakes my hand and he loves my little dog.

A couple of weeks ago, Terminix did a Quarterly Service in my home. After they called I came out and unlocked, so they could treat the inside as well. The young man they sent did a good job. It went according to plan. Setting a schedule for a service works great. So far, everything is fine.

We have Terminix for a routine service and they’ve done what I asked them to do. Everything that they’ve done had been very good.

I’ve had one visit from Terminix so far and scheduling the service had been a great experience. I was very comfortable with their representatives and the guy that exterminated was very professional. That was his last day with Terminix because he was transferring somewhere else but he was a really good guy. That was one month ago and I had two rental houses sprayed. The renters had initially seen three or four roaches and I haven’t heard anybody say anything in a while so things have been a lot better since the service with Terminix.

I love Terminix. I used the online app or the website to make an appointment for some bees that we have never had before. Then my regular person called back the next day, said that he couldn’t come at that time but he came earlier. So he came and took care of it and it’s been great. My experience with their reps has been perfect too.

We’ve had a very good experience with Terminix. We already had them back in our previous place. Many years ago, my son brought his things home from university and he put his radio on the counter and out crawled all these little roaches. We had someone come and they were there for two months and they didn’t get rid of the bugs. So, we called Terminix and they got rid of them. We had the same technician for years, Richard from Somerset, and the service has been good. And he said he began to feel like he was part of the family.

There have been cockroaches and I couldn't get it in control so Terminix came in. The service was excellent and their reps were very thorough and friendly. They've been available for follow up and I’m fairly satisfied. I'm on a quarterly service and when I get a problem, it's under control. I have a different technician every time they come out but it's okay and they've all been good. The pest activity was eventually gone since the last service but one little baby cockroach crawled out and went on my couch and the house seam. That's the first evidence of them when I cleaned and if there's more, I'll call Terminix. Terminix has excellent customer service. They are informative, they email and send a text ahead of time. I was overwhelmed. l give Terminix high marks.

I've had a horrible experience with Terminix. I was pulling out of my driveway one day and the Terminix guy came up to me. He started asking me about bugs and asked me if I'd seen any. I told him I'd seen a few. When we got to spiders, he guaranteed that I would not see spiders again. At that point, I was all in. They sent out a technician and he was very polite. He sprayed but he didn't get rid of the cobwebs. I was also still seeing bugs so I called Terminix back. They told me that when they sprayed, there is a guarantee that there would be no bugs or they'd come back for free.

We have Terminix on a yearly deal and the technicians have been fine. They come out for the termites and now we don't have any.

I have quarterly recurring service with Terminix and I've had good interaction with their reps. My first and most recent experience was when they came to the house and sprayed around for insects. They did a good job and left. Since then there had been less ants around the house. Also a couple of weeks later they sent out a guy for termite inspection. He couldn’t look for it much because of the way the house was built but he found a termite tube that looked like it was old. I talked to my wife about it later and she said that they had somebody spray for the termites a few years ago before I moved in. So it was a positive experience.

We have been with Terminix since 1974 and they've been pretty consistent. Several years ago, we only paid $15 a year, which we knew was not a lot. Then they wanted to raise our plan and charge us more. We decided that if they were going to charge us more, we would not continue with them and we would go to another company. But then, we were contacted by Terminix and their rep said that our contract was intact and that we can continue to pay $15 a year and we were very pleased with that.

I found bed bugs in my home and when I scheduled for the service, the Terminix agent didn't beat around the bush, which is helpful and what I like. The technician was real great. He was on time and before he even started his service and we sat and talked for five minutes about what he was going to do. He explained the whole process to me, what he was going to do and what I had to do. He told me to stay away for six hours, then come back and vacuum. He also told me to keep everything packed up until the next treatment.

I have quarterly service with Terminix and when they come out, they’d call me and ask me when I'm going to be available. They would then give me a time period of two or three days to go by. Their technician let me know what he was going to do and sprayed like he said he would inside and outside the house. He was courteous, friendly and I liked his attitude. Terminix did a good job and got rid of my problem. My experience with them has been better than with Orkin.

I have a pest control problem. Scheduling the service from Terminix was perfectly fine. I went online, filled up the thing and they came here to call. The guy Terminix sent to my house was really polite and was very friendly with my kids. He called me an hour and a half before he showed up. He also showed up three hours early, which was nice. He got rid of the bugs without a problem. He's very knowledgeable about what he needed to do, and how to get it done. After he did the last treatment I availed of, he double checked to make sure there were no bugs and the house is clear. I couldn't have asked for a better experience. Terminix can use my technician as a trainer on how to interact and handle customer service. My experience has been great.

The Terminix technician has been very good and if he said he’s coming out to a certain time, he’s prompt with his time. He came and he did what has to be done. I’m happy with the technician that comes out as well as their service.

I started getting a routine spray with Terminix and the technicians they sent were both friendly and nice. They answered all my questions, were prompt and weren’t turned off by my dog who was very loud. I have also noticed a reduction of Carpenter bees after their service which was one of the reasons why I called this company. But I was told that I had to provide a credit card upfront which I did then later I found out that I didn't have to. The only way that I found out that I was charged was because I received a bill for the first payment which I thought I already paid. And when I called my credit card company, I have, in fact, paid said bill.

Terminix came out to do an annual termite inspection and there were no signs of termites. They did very well when I had it scheduled. Both the rep that I've spoken to and the technician were very professional and very courteous.

Terminix recently came for the monthly overall preventative care of our home. We didn’t call them out, they just come out. They pre schedule depending on the date and time we usually do. I talked to the technician about an appointment on the time he was supposed to come out. I called him the day prior because I completely forgot about the inspection and the spray, and he said that he would try to reschedule for a bit later, depending on how his others go. And he came out and did the outside without calling us back. Typically, whenever they do the preventative, they do the outside and the inside, but in order to do the inside, they need us here. And we really needed him to do the inside because we have ants. It's gone bad. We've had the guys and even called in between the preventative care in order to get rid of the spiders and the ants. He said that he would call the next day but he hasn’t.

I was having a really bad issue with some yellow jackets on my front door and they were getting inside the initial wall. Terminix was able to work when it was convenient for me. The gentleman that came out immediately saw the issue I described on the phone and had to take some extra steps because there were so many inside the wall. He was helpful, determined and knew what to do. He explained to me in great detail what he was doing and why and I was appreciative. He put his headgear on, got everything fixed for me and on that same day, the yellow jackets stopped coming around. He explained that there might be some that were holding on, but they would get dazed immediately and there has been no issue since then. All in all, the gentleman was absolutely wonderful and I would recommend Terminix.

Terminix comes out quarterly for pest control and also for the annual termite inspection, and I've always had a good experience. They schedule the service by sending me an email and calling. If I need to change it, I have the option of going online and doing it. I always talk to their technicians and they're always very friendly and informative. One thing that impressed me is when we had an issue in our yard which isn't handled by Terminix. In Florida, there is an issue with Cicada Killers which look like gigantic wasps that burrow into the ground. A new tech person who was familiar with it came because the other Terminix guy had never heard of or seen them, and he helped.

Terminix comes out every three or four months to do basic maintenance and I haven't had any pest activity since the last service. The technicians are always super nice and very friendly. I've been with Terminix for so long that I don't want anybody else. Reps of other pest control companies have come to the door before and tried to have me switch over to their service, then they asked me to call and let them know if I changed my mind about staying on with Terminix. But I always call Terminix for service and I've had a good experience with them.

Made an appt to check for termites in bathroom. They called to confirm they would be here. I left a meeting early to come home for this and then they never called and never showed up. Called this morning and all the rep wanted to do was make another appt and get me off the phone. He said he had to send email to supervisor to request appt for next day makeup appt. When I asked when I would be notified if they would come for requested time for makeup appt, the rep's response was that he couldn't read the future or didn't have ESP. I think that says it all. Very dissatisfied with this company. I think that when you have a contract with the company the service goes downhill.

Somebody had moved some stuff to our house and it got cockroaches with it and Terminix helped with the pest control. They were very good and they did everything. That worked but we’ve since moved to a better house. We are probably going to have them come over too because we’ve seen a few little “hitchhikers” and we have a problem with these little old bitty ants. Nonetheless, it was a good experience and I was totally happy with Terminix.

My experience with Terminix has always been satisfactory. I have them come to my house due to termite infestation. I get a notice they are coming and are on their way by them calling me or sending me a text message. They tell me to make sure my back gate is unlocked and put the animals out. They also usually let me know when they left. Their technicians have always been pleasant and I haven't noticed any pest activity since their service.

We've had Terminix on a regular basis for 17 years on maintenance and we’ve never had a problem with them servicing our house. We usually have the same gentleman come to the house, but everyone has always had a good attitude when they’re here, even though they are dealing with pests, sprays and all that crap all day. That’s the thing that amazes me. They’re also timely, efficient and friendly yet professional. They know what they’re talking about without being too in-depth. They usually hang things on the door and they also ring the door bell to give us the bill and ask if we have any questions. So they’re really patient.

When the Terminix tech came in recently, my husband said we have a new guy who had a lot of piercings and lots of tattoos. They come every three months for their regular check up. But I told my husband after the last time that we've had two bill raises in the last year that I am going to look for somebody else. We had another house that was bigger than this one and we had a different service in that house. It was considerably cheaper especially now that Terminix is up to $93 dollars. We're retired and every little bit counts because we don't ever get a raise. It's only everybody else gets a raise so, we have to watch everything. The service we got from Terminix is fine but it's another $6 up and I wouldn't recommend them because of the price.

Scheduling the service was easy. They didn't give me an exact time, but provided a window and I understand that. The technicians were prompt and polite. They explained to me what they were doing and why they were doing it. They did what they were supposed to do, however they didn’t stop the ants completely. At that time, the technician told me they would kill the pests but that they would probably be back. Rainy weather killed what they did on the outside and I need to call for a revisit 'cause I have a contract.

I've been with Terminix for the past 15 years and they're good. They come in every three months and whatever I ask of them they go out of their way so I like it a lot. Since the last treatment I would find a little spider a day but that's okay. I don’t have a problem with the one who comes out to do the treatments because he sprays every corner. I also walk with him and we talk as well. I already recommended Terminix in a couple other places.

We got Terminix after we've been here a few years. Initially, we found termites and they came and fixed it. They've been our termite place ever since. The reps have been always nice. They call and set up the schedule whenever it's best for me. The last time the technician was here, he was very cordial, explained that there wasn't anything wrong and did a good job.

I called Terminix to tell them that I had a few ants, and they came out and surveyed the situation. Then they did the spraying inside and outside the house. The guy who came was very knowledgeable of what was going on and how the ants were getting in. He went around and got all the spider webs down. They looked underneath the house for any pest activity which eventually became non-existent. I felt very good about the personal and professional relationship on the first visit, which seemed very comprehensive.

I brought some cockroaches with some groceries that I purchased at a store. Apparently, that’s how they got in my house. When I found a cockroach, I trapped him, called Terminix and their van came right out which made me happy. So I signed up right then and there that day and paid my money. They took care of my house and they’ve been servicing me ever since. I also considered Orkin's but they couldn't come right away. Also, the price for the service with Terminix was less than Orkin’s. My experience with Terminix has been very good and I recommend them to other people.

Terminix always contacts or sends me an email to let me know when they're coming and recently, they came out to our home for our annual inspection. The technician that day was nice and friendly. I went to look to see when he was coming and he was already here. He was a few minutes early. I also attributed a lot that my wife doesn't cook much for not having a problem with pest activities. So we don't generate much food and bugs don't hang around where there's not anything to eat. I was completely happy and satisfied with the young man who came out and the job he did, including the way he reacted to me and answered any questions I might have.

Terminix is customer-based and always does a great job. Scheduling a service is very convenient because they just set up a time and if it doesn't work I have their phone number in case I need to call them. The representative I spoke with was very thorough and talked about what they would do on the outside and then if there were any concerns on the inside to let them know and then they could arrange for somebody to come inside. I also really like the fact that they do the follow-up email with the customer report so that way we know what's going on and what they did. I think that's important.

Terminix does the spraying on the outside for regular maintenance. They notified us for the schedule and the technician David has been excellent. He's a good customer service person and he has done a good job. We also had some carpenter ants in the attic before and we haven’t had any more problems. Everything’s been great and Terminix has provided excellent service.

I have had Terminix for years in Three Rivers and I did a continuation of my yearly inspection. I set up with a yearly contract with Terminix and the tech comes quarterly. Their tech is superb, very professional, very knowledgeable, really knew what he was doing and knew how to talk to customers. He is a big asset to the company. I don't have any pest problems since the services. Overall, it’s an extraordinary experience.

I wanted to protect my house from termites so I had Terminix come out and do an inspection. I had them bait around the house despite not seeing any termite damage. I also had them do an encapsulation in my crawl space. They put in a dehumidifier as well. There were several different technicians who came out and did an installation. They are all polite and were responsive and respectful when you ask them questions. My only issue was I paid for 10 years of service, and then I got a bill in the mail saying I owed 600 and some odd dollars. I called them, and they said they don’t know why the bill was generated. Other than that, things have been fine.

The technician handled the outside and since I was home, I was able to open my lanai up for him, so he also sprayed throughout that area. If you open the front door to walk in or out, sometimes something flies in. I found a dead roach in the garage and it was probably from what was sprayed that killed it. I have an annual recurring service with them and if I see anything inside, I can schedule an appointment and get everything done. I'm satisfied with Terminix.

Terminix did their three-month inspection recently. I was having some spider problems, so Terminix did the service for that on the inside and the outside of the house. They also did the termite inspection for free, though I didn't opt to get that covered since there were no termites at that time. The technician who came out was a very nice gentleman. He explained what he was doing step-by-step and then he came in afterwards and explained about what he has found. They did a detailed job and pulled everything. Also, they were very willing to schedule around my schedule and reschedule for me, which was helpful. The pest activity at home has been greatly reduced since the service. However, there are still problems because the owners of the house that I rent have not mowed the back area which keeps causing an increase of bugs. Other than that, I'm very satisfied with Terminix.

We recently had two Terminix technicians come out to address our spider issue. They were both very nice but the second one was really good and thorough and explained what they were doing. The service went well and it’s been a good experience.

The first time that Terminix came for the roaches, everything was fine. However, there are still roaches going wild even after Terminix's service. So the technician came back to check it out. The roaches were coming in my room, on my bed, and they were there when I opened the cabinet in the kitchen. We don’t leave out food and the kitchen is clean so we wonder why the roaches are there. That’s when he came back out here last month. He put stuff on the Frigidaire, keeping the roaches out of my Frigidaire. I really can’t take the roaches anymore unless Terminix has to come and do something better. But I would still recommend them to some people.

Terminix is a great company. We had some roaches a couple of years ago and they rectified that. Now, they come out quarterly and maintain the property. We had a few rodents that came a few months ago but they took care of that too. When we went to go get our policy again, my wife contacted their 1-800 hotline but she wasn't able to get what we needed. But they have a retention department and the representative from our area reached out to us. She's awesome and if we have any concerns we call her directly and she'll get everything set such that we don't even have to really worry about them. The technicians are pretty good too.

Terminix has always been there for me every time I have to use them. The most recent time I called Terminix out, we were remodeling my dad's house and we ran across some termite damage. Scheduling the service wasn't too bad. They told me that it would be three weeks but I told them that that would not work. I also told them that I have three houses that are insured with them and I needed somebody there that day. The local manager came out. He was great, and I didn't find any pest activity anymore. The guy was very professional and willing to help.

Everything is going swimmingly with Terminix. Their customer service reps are really nice and very courteous. The technician’s also great. He answered all my questions and if he didn’t know an answer, he would ask someone else then get back to me. But there was some miscommunication between him and the sales rep because he wasn’t sure of everything that was in my package. It's also disappointing because the bugs aren’t gone yet. It's been a low level infestation, but I still have them. But as Terminix explained, it's a process. So I'm contented so far. Hopefully, my thousand plus dollars will be put to good use and the process is completed. Their tech was recently out here for bed bugs and he might come back on Tuesday, if my schedule can accommodate theirs. I have a busy work schedule and their openings don't match mine but they're trying to work it out. They're giving me options and it's just a matter of what my options are.

We had a problem with water bugs so we called Terminix and the customer service representative was very attentive, kind and very helpful. The technician who came out was very knowledgeable and very professional. He made sure to give me a call and let me know he’s on his way. And I got an email from Terminix to let me know if he was not around as well. After their service the pests were diminished quite a bit to almost nothing. Their customer service model is really good and their product is excellent. When I had a chance to talk to the technician he mentioned that he had a really good mentor and I thought that was pretty cool. I’m very pleased with their product overall.

We had a problem with ants. Scheduling a service with Terminix was easy. The scheduling rep I worked with was professional and courteous. The technician, a young man, came on time. He serviced our property. He was knowledgeable and explained what he was doing and told us what we might need to do afterward. We no longer have an ant problem, we pretty much saw a difference within a day. They gave us outstanding service.

I hired Terminix to do my yearly treatment of bugs and the technicians have been very good and thorough, except for one of them. Her name's April and she didn't knock down the cobwebs or get rid of the spiders. But this last time, an Indian man came out and his nickname was "Bear". He's a very nice man and he did a very good job. The pest activity has been the same though. I've seen a bug in my living room floor, but I've had a lot of trouble with some maintenance going on in my house and my bathroom. The mosquitoes are also bad this year but other than that, I've been very satisfied with Terminix.

It's been a wonderful and pleasant experience with Terminix. They keep my schedule up for me and they let me know when they're coming. They also keep in touch with me all the way until they get to the house. The most recent problem we did with them was for mosquitoes. They came to redo the spray, which they do so often. Our previous technician moved to Colorado, so Samantha came in this time, did a great job and was very pleasant and easy to work with. Noel, the one who came in the beginning, also did a great job.

I have a routine maintenance service from Terminix. I was in a condo before and I had a contract with Terminix for a routine service at the time. But when I switched to the new home, I was using Alterra Pest and Terminix acquired Alterra last year. So I'm back with Terminix and I have no problems with them. Whenever I call in, their representatives always schedule the service on time and are really good at that. The technicians, specifically the ones who come out a little early to my place, have done a good job and are understanding.

I've been using Terminix for years and the service has worked out pretty good. They come once every three months and the technician is a very nice young man. The customer service reps have been fine as well.

We have a normal quarterly maintenance with Terminix plus we had evidence of mice being in our sunroom. We reached out to them and the Terminix representative did the scheduling. He also asked about what we wanted and handled it very well. They got here on time and I’m happy the technician came in. He was a nice guy and he seemed to know what he was doing. He worked efficiently and I was very pleased with him. He called the day before and said he was coming in at 7:00 AM. I asked if we can make it a little later and he suggested to make it 9:00 AM to which I agreed. He came at 9:00 AM right on the nose. It was a very pleasant and easy experience on a difficult subject and we don't have any mice since the service. I’d recommend them.

Terminix does a quarterly spray in our place. The scheduling is pretty straightforward and simple. You go online and schedule it. Then, somebody calls, confirms, or sends an email and try to confirm it. You either confirm or deny it. And then, the Terminix representative shows up at the prescribed time, sending you a text message, letting you know that they're on their way, which is what I like. In addition, I really like the technician. I've had a very pleasant experience dealing with him and Terminix is very fortunate to have that young man working for them.

Terminix came out to our house for bed bugs. Scheduling with them was easy and they worked with my time. The techs were nice, informative and very easy to talk to. Plus, they were quick, thorough and effective. There has been a decrease in the pest activity since the service. It has been a great experience.

I've had a service contract with Terminix for my farm for three years now and they've been excellent. A gentleman comes out and services quarterly. His name is Pete and he does an outstanding job. He’s always prompt and he goes the extra mile. I had a situation four months ago where he noticed that I should have a better vent for my dryer and that it would, in fact, allow a snake or a rodent to get in there. He had some on his truck and took care of it. It doesn't get any better than that when the technician cares enough about an account to do the extra. Also, a couple of times when I’ve gotten in the farm and there was an issue of some type, minor that it may be, I call the office and they send Pete out. He does a great job.

I have Terminix here quarterly and I am very happy with them. They call me and let me know the date and approximate time that they're coming out. I like the way the guy that initially came out to assess the issue approached me. He's really professional and he was on point. He knew what he was talking about and I was happy that he came. Pest activity has been pretty much nil since I've had their service. As far as inside the home, I'm glad that I have not seen any roaches, ants or spiders. It's a good thing and money well-spent. I would definitely recommend Terminix to anybody who needed the bugs to be eradicated.

We see little critters every now and then so we reached out to Terminix and the operator who took my order was very good and nice. She explained everything the technician was going to do from the time he arrives until the time he leaves. She also explained about the other two visits I'm supposed to have. The technician was friendly and I could feel he enjoyed working with the company and working with people. The first time he went out, he explained everything and it was great. He took me to the spot and showed me what he was doing. He left some stuff the critters liked and poisoned all of them. Once Terminix sprayed where they're at, we don’t see the critters anymore. Overall, it was a fantastic experience. I really trust Terminix and I had the best technician.

I called Terminix and asked about an appointment for them to do an exclusion to keep rodents out of my house. Their phone reps are friendly, helpful and knowledgeable. Plus, their techs were considerate, on time, and very professional. It was a pleasant experience. But somehow there are rodents left that are still getting in so I have to call them to come back and identify any other place the rodents may be coming in. They should also move the next trap.

Terminix had recently purchased the company I've been doing business with. When they first took over, they said they'd notify me by mail but I did not get anything. They also scheduled a technician who came to my house unannounced. I was very unhappy with that last inspection and brought this to their attention. So this time, it was much better. I had someone knocking at my door after they went in my backyard. Her name is Alex and she was extremely friendly. She got here on time and was explanatory with the routine annual inspection and renewal.

Terminix has been outstanding. They're always available, they come out quickly and take care of what they need to do. We had them for the ants a couple of weeks ago. I called them and got the schedule easily. Their customer service was very good and their technicians were very personable. They came in, listened and did exactly what they said they're going to do. The pests have decreased and we’ve had a great experience with Terminix.

I had a very good experience with Terminix. They were very mannerly and did what they were supposed to do. The first experience I had with them was I had some mice and I thought maybe there was a hole but there wasn't. They looked around and nothing could be found so the technician did not do anything. It must've been where I left the back door open. There was enough space underneath where they can get through. We haven't had a problem since we've had Terminix.

I had carpenter ants and I didn't like what I had found. I called Terminix out and their employees said I probably had a bug inside the wall. It could have been from the year prior or still ongoing but if I did have a problem, I didn't want it to get worse so getting the service was more preventative than me really having a problem from the get-go. I signed up for the contract and once I sent it, they advised me every time I'm due for a service. They sent me multiple emails and text messages, letting me know that they're coming, and pinpointed it down to a 20-minute window. The technician also called me from the phone to let me know he's on the way.

Terminix is usually good. They were out a few weeks ago for my quarterly maintenance and the tech was very nice and friendly. I met him at the door and we didn't need to come inside the house. After the first or second initial visit, the techs don’t have to come inside. One day, I saw some bugs on the side of the house and the tech did extra work there last time when he was here. Other than that, I don't normally see a whole lot of bugs, which is okay with me. That's why I keep Terminix. But they would me send me a card saying that the rate was going up. This last time, I told them if the rate went up, I wasn't going to keep them. So they kept it at the same rate.

The visits we had from Terminix before were not good. When they came for the first visit, the first tech called to say he’ll be late, which was fine, and he was very competent. He went around the house and locked up any entrances for the mice so they wouldn't get in anymore, which was important. The second tech came much later and that was okay. They did all right that time. While they were here, they scheduled another appointment for the following week, as was common, to check traps. That was a no-show. Nobody came or called. They were supposed to be here between 9:00 and 11:00 but I waited until about 1:00. I called and they scheduled an appointment for two weeks later. I waited again but nobody came. I called and they said somebody had a death in the family so nobody was scheduled. I understand that but that's unacceptable. They should've rescheduled somebody else or called me to say he can't make it.

Terminix calls us to set up a day when they will visit. When the technicians come inside, they're very polite, friendly and do a good job. Eeverything is good except we have ants and so far they haven't gotten rid of them.

Initially I had these carpenter ants at my vacation house that I couldn't get rid off. I tried to do it by myself but I'm not there all the time. When I came in there I found a pile of sawdust on my kitchen floor so I cleaned it up and sprayed around. But at the third time that I went there I had something else going on. I called Terminix, they told me what service I needed and I approved of it. When Terminix sprayed there the first time I've never seen the carpenter ants again. There were dead soldier ants, no living. Their service helped with the mosquitoes as well because they sprayed outside for other bugs and I don't have mosquito issues.

Bugs, roaches, ants and spiders made us schedule Terminix to come out to our home. Scheduling the service was easy and their rep helped me a lot. The technician was great, understanding and always on time. Since then, we had less pest activity. Terminix is really good.

Terminix contact me to schedule the service via email and give me some notice that they are coming. The technician they sent out was personable, informative, pleasant and polite -- a very nice guy. Recently a Terminix rep came out to check on the house because our contract would be up for renewal on October and he was very good. I've had a positive and pleasant experience with Terminix.

I scheduled Terminix service online for the cockroaches in our house. I got an email prior the visit reminding me of the appointment and another afterwards saying, "Thanks for your service. If you have any questions, give us a call." The technician who came was really nice. He asked basic questions like where we’re seeing cockroaches the most and where we think that they may possibly nest at. Then he sprayed. He was very respectful and made sure I didn’t have any question or anything before he left.

Terminix has been efficient, courteous, and professional. The guy who came out for my first go-around was Steve and he seemed very knowledgeable. He answered the questions that I had and didn’t dumb it down for me. Another guy came out and was pretty good as well. But the pest activity in my house is about the same and I'm noticing more spiders so I would need to do a follow-up with Steve. He told me to reach out to him.

We built a brand new home so we needed to spray in the yard. We scheduled with Terminix and they came and did a good job. They did what they said they were going to do and the price was good too. There were a lot of spiders and the tech put traps all around the house. Now we're waiting for him to come back in another month or so.

When Terminix reps came out and set us up initially they were both very professional and nice people. We enjoyed visiting with them. The technician also explained everything to us real well when we first set up our termite system and our monthly pest control. For the service they call and I also get a text or an email to let us know that they are coming. Last time the technician did a real good job. He went around the house, did the spraying and swept the cobwebs down around the house so my husband was pleased. I've seen fewer spiders in my house. And although we have a scorpion problem that's pretty common in the area where we live. The technician was supposed to have addressed that when he was there before and I haven't seen anything since the last service. We're very pleased with Terminix.

Terminix comes out for a routine spray quarterly and they're always very friendly and helpful. I would tell them if we have any areas where we see any bugs then they make sure they spray there. If we have any animals come through the yard and have fleas, they make sure to spray for that too.

We have roaches outside and inside the home. Periodically, I would get a phone call and Terminix tells me it's their time to come out and they set up a date. They come out quarterly and the technician has been very nice, courteous and helpful. He looks like he enjoys what he’s doing and that’s really helpful for the customer to see that they’re not a burden when it comes to stuff like this. He didn’t have a problem looking into the garage and other places, and giving the information so I was very delighted with his service. We still have a few roaches now, but not as much. It's gotten a lot better. My experience overall has been wonderful and easy.

The first day we had Terminix, they came in and sprayed the outside and inside of the home. It was a quick schedule I got from their rep. He was fantastic, very friendly and professional. He explained to me what he was going to do and did things fairly quickly. Since he was here, there’s a little less pest but we still have some issues. The day after he sprayed, we had a big storm so it might have affected the item and everything that he was spraying around. But Terminix is coming back this week.

We had a roach situation in our kitchen. The Terminix rep gave us a schedule that worked well for us and the tech took care of the roach issue. He was very helpful and gave us a decent amount of insight on the situation. He spent a lot of time to explain to us how we should go about handling it instead of just coming to spray and leaving. He gave us a lot of advice moving forward and how to maintain the situation. Since he was here, the pests have subsided. I've also used Terminix before and they always get the job done.

I needed to schedule a pest service and I called Terminix. I wasn't sure which plan I was under, and the representative I spoke to explained it to me and said they'd come out for free for 90 days because I had paid for that. We then scheduled an appointment and the technicians came out. They went through the traps and put out traps for mice. Since starting with Terminix, the house is getting better. We had a positive experience and I'd recommend them. They were courteous, on-time and helpful.

Terminix has a quarterly treatment of our home on pests and insects. They also come out annually to do a termite inspection. They contact me and let me know that it's time for their service, and then I set up at the exact time for them to come. I schedule it with the technician that actually comes here. He can always work it out just when I need him to come. Our interactions with him were excellent. Since starting their services, it's a very rare occasion that we see any kind of insect. If I do see one, he would come back on an unscheduled trip to spray again if I need him to. Terminix is a good company and they have good people working for them. It has been a pleasure doing business with them.

Terminix comes every other month. I had two good experiences with Terminix today, the person came to exterminate and then the other person came to check for termites. They told me who they were, why they were here and what they are going to do. The technician has been coming for a while and he’s very knowledgeable. He checks for mice, rodents, and all little creatures crawling. He exterminates inside, outside and around the house. The pest activity has been decreased but I told him that I saw some other little creatures since I got new neighbors. Still, he does a good job. Overall, Terminix comes when I call them and they're always here when they said they’re going to. So far, it’s been a good experience.

I have been using Terminix for a long time. They come quarterly to spray for insect maintenance and scheduling the service has been good. They normally call me and let me know when they will come. I have the same technician every time, which is the way I like. He seems to be a real nice young man. He is very knowledgeable and seems to know about the insect pests in our area when I talked to him about it. He comes back if I ever need him to come back before the end of the quarter or for the next quarter. So far, the pest activity is down since they last sprayed.

We called and have Terminix service come in. An inspector came and he did a good job. He said there would be another person to do the spraying and when the technician came, he went around the house and sprayed. Mostly it was in the bedrooms and in our kitchen where the rodents were, then he put little traps down. There were also wasp nests on our lawn and over our front window and he found another one. They searched over the town and he did a good job.

Whenever I called Terminix, they have been very prompt in having somebody come out. We had carpenter ants in our front yard, so I called Terminix and asked for an inspection. Everything was great with scheduling. The tech was very nice and polite. He asked if I had noticed any ants inside the house and I told him there was none but the ants were swarming in the front yard in two or three different places. So he checked outside around the house and because he didn’t see any indication that the ants were coming into the house at all, there was no need for the inside treatment.

We've been with Terminix for many years and we haven't changed. They do a quarterly spray and the scheduling is automatic. They would have it scheduled and if it doesn't meet our needs, then I get a hold of them and change it. The gentleman that comes has been very thorough and he always meets our needs. He's very friendly, communicative and explains things if we ask questions. We're very satisfied with Terminix.

We had a bad spider problem the last two years and my wife doesn't like spiders so I called Terminix to get them eliminated and help keep the mosquitoes down. We're in Northern Michigan by a lake so instead of wasting money in sprays, I just had them do it. But when I called to get initial setup appointment, their reps set up the wrong date. Then they called back to set me up as a new customer but they had already done that. There was miscommunication between them and their technician too. But their reps were helpful throughout and the first couple calls were just like one hand didn't know what the other hand was doing. It was a little confusing at first, but once we got things straightened out, it's been perfect.

8/17 - I still have evidence of mice and Terminix has not scheduled time to complete work they failed to complete when scheduled. History of my Terminix experience. 7/8 – contract, was advised by salesman – Theodore ** – to contact him for anything. He “had me” which I took to me he was my direct contact within Terminix. Theodore advised it is better the insect/mice traps prior to the exclusion work. Gives the mice time to, as he said it “get out”. The exclusion work will block all entry points. Schedule insect work for 7/15. Schedule exclusion work for 7/18. 7/10 – “Ryan” text received that he would be coming on 7/11 for Insect. I advised this was scheduled for 7/15. He responded he wasn’t available then. He would need to reschedule for later

Terminix is a great company and we’ve been with them for quite some time. They call us every three to four months and usually come four times a year. If we see something specific then they come out right away, which is wonderful. The tech that comes out to do our house is Josh and he is awesome. He calls ahead of time. If he's going to be early, he asks permission. If he's going to be a few minutes late, he calls to let us know. He also does a fine job and he’s very nice. He was at our home recently for a preventative. Since we've been with them, the pest activity was minimal and sometimes, it's next to none. But with the heat and the humidity these last months, we're glad to have Josh every three to four months. Terminix is professional and they do a good job. I would recommend them.

I hope he follows up ina week or so, like he promised. Good Job!

We have an air conditioning system in our attic and a mouse got in it and jammed it up so we couldn't have that repaired. The serviceman said we should have an exterminator come out so we looked at a few places and decided to call Terminix. They were responsive and they sent someone out right away. We dealt with a salesperson and we agreed to have some insulation that has some insecticide stuck in it put in our attic, have someone plug up all the places where mice could get in and spray around the house. It was $1,700 worth of services and we gave the salesperson a $200 check but he couldn’t get the computer to accept that. He was also having trouble getting his computer to take the things we were deciding on but he guaranteed us that he would go back to the office and they would enter that into the system.

It took only a second to schedule with Terminix. I did it online and then someone called me back and we finalized it on the phone. They were really nice when they called. The tech who came was very thorough, friendly, and explained everything he did and how it all worked. He did a great job. I've seen a lot of transactions with different vendors and working with Terminix was one of the easiest things I did that day. After the service, there’s hardly any pest at all. It's really like night and day, and it's very effective. Overall, they’re professional, courteous, and knowledgeable. Everything is great and I've already recommended them.

Some years back I had a flea issue and Terminix came out to deal with that issue and that was the end of that. I also don't like bugs in my house but there were millipedes and spiders so I called Terminix. I have no troubles scheduling with them other than I work construction so I don't often have a set time. I finish work when I'm done. But the scheduling went fine. I have their service quarterly and the gentleman who came was very nice, informative, thorough and friendly. My house is pretty old and I live in a ratty little house but he was very kind and very cordial. He didn't mind that my basement ceiling is extremely low.

We had a bumblebee’s nest to get rid of. We called Terminix and their technician was great.