
Terminix Reviews
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About Terminix
Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.
Visit www.terminix.com- Skilled technicians
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Terminix Reviews
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Reviewed Jan. 27, 2018
I used Terminix in the past that's why I called back again. I called in because we had seen some mice in the garage. Scheduling with Terminix's representative was good particularly their understanding and timing. Making an appointment was simple. When the technician came I told him what the concerns were and he was all ready to do his job. He explained what he was doing and what we should expect. And then, he came back after a week to check on it. We haven't seen any pest so far.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 27, 2018
Termiix's pricing was competitive and the people were great. Everyone that I spoke with with Terminix was very nice. I checked around and they offered me the best deal. I got a good value for the money that I spent. I have two homes on the lot and had them both tented and fumigated. They didn’t leave a mess when they did the job. They had also discussed some other routine things which I inquired about just to see how it worked. I’m the type of person who would report anybody if I get someone doing some underhanded stuff. So, when I say that I had a good experience with Terminix, I really did.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 27, 2018
There were tics and fleas in my boss' home so I had the house sprayed. My boss has a regular service with Terminix and I typically set up the service with them. Their people were very helpful and since the spray, my boss hasn’t said anything about any fleas or tics returning. Everything has been good.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
We had a termite infestation 10 years ago; Terminix solved the problem, and the treatments and inspections since then have been letter perfect. The personnel have always been both courteous and professional, and we feel quite sure that we are about as "termite-free" as it is possible to be in an area of the desert where termites have been here a lot long than we have.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
Every person I have dealt with, so far, have been extremely nice and forthcoming with what was going to be done and how it was going to be done. I appreciate the information shared by all involved. The guys that performed the work were very professional. I enjoyed speaking with all of them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
Whew!! I was so happy when Terminix came and sprayed the ants!! The technician was very friendly and knowledgeable when I asked him questions about bugs other than ants. He did a wonderful job and the ants are no longer here, anywhere!! Including the backyard.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
Great job and great customer service. Technician is always on time and keeps in contact so you know when he's coming. Very thorough. Haven't had an issue where I've needed them to return before my next service date.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
I have used Terminix for several years at my home and business. They have always been consistent with their service and stood behind everything they claim in their advertising. I have called them back a few times for certain pests that have cropped up and they have never failed to promptly show up with a solution without additional charge. You are never surprised when they are coming because they give ample notice.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
I am very pleased with the service I get from Terminix which has been over 18 years. They have always been courteous & professional. I would recommend them to anyone looking for a reliable pest control company. They, also, have always been prompt in keeping their appointment timeline.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
Terminix consistently provides professional services in the management of pests that can enter and exist outside the home. From the creation of barriers to protect the structure from termites to the reduction of pests like fleas, ticks and mosquitoes I have experienced consistently the best service from Terminix.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
Everyone that I've talked to throughout my experience has been very comforting and knowledgeable. They were very eager to take care of my problems with the pests in my home and answered all of my questions promptly and courteously without hesitation no matter how many times I called back with new questions.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
Technician called the day before to remind and verify upcoming appointment. He called the day of the appointment to give an estimated time of arrival. Upon completing the work, he reminded me to call him directly if the problem arose again.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
My experience with Terminix was fantastic! I have been with them for many years. And I will only use them because they're phenomenal. The people who come out to take care of my house are friendly. They know their stuff. If I have questions they will answer them. If I have a problem with a certain bug, they will find something to get rid of that bug. They're kind. They say hello and after we finished talking they say, "Thank you very much for your time." They're great to deal with and everybody's personable. I have nothing but praise for the company. With Terminix, I am pest free! I love them!
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
My Terminix fellow is really good at helping me out. He's above satisfactory and always pleasant. He's kind of over-booked a lot of times. So, it's a little hard for him to get here, but he does. He works long hours. And he'll come when I need a service and he tries to get to me as soon as he possibly can. He's a very honest guy and Terminix is lucky to have him. I have a quarterly service with Terminix. But, when I needed something, I've called them, too. I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
We moved into our house almost a year ago and weren’t able to sit in our living room without seeing ants or spiders. On our patio we had black widows. We have our house sprayed once every three months. We feel free to live anywhere inside or enjoy the outdoors without fear of spiders or ants joining us. Really appreciate the service.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
Another guy came out to set down the traps and he was excellent as well. He never not answered my calls, was very stern and accurate with everything. They were both efficient which I love that about them.
However, I still have the little pests in my house since availing their service, but it has nothing to do with Terminix. They came in to the point where the pests were smart with the traps, going around and pushing them out of the way which was weird. But the problem has decreased a little bit, because the smell of the traps itself made the pests sick because they weren’t really coming out as much. But now, they are because of the weather change. I’d recommend Terminix to anybody because from my first and previous experiences, they've always been professional in the department that I contacted. Keep up the good work and keep hiring great people, Terminix!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
Since Terminix took over the service from the first company I had, I’ve been using them for 10 years now. Originally, we had a lot of spiders that would get into the house and they set up their homes. The technicians go around the perimeter of the entire home buildings here and spray for ants, spiders and all that sort of insect situation. They know that they can go ahead and take care of me and whether I answer the door or not, they just get busy and do their thing and we’re all okay. During the times that I got to be there when they came, they were very nice and attentive. They were always in if I had any intrusion of insects in the house, which usually I don’t because it’s sufficient with what they spray on the outside.
A lot of people in the village suffer when they don’t have the bug problem taken care of. When I was renting a house before in this area and before I had the spray started, I had a lot of problems with insect invasions. At that time, my mother was still living in this house so I knew her service was good. I got the service for that rental house and I was happy with the results I got. I don’t have to worry about bugs. It's nice to be free of ants, rarely do I ever have an invasion. Also, I’ve been out in the middle of the country and I hardly ever have any spiders to worry about. The technicians keep it looking nice outside too for me. Terminix is a good and stable company. I know when their technicians are coming and I like being able to do automatic billing service. That’s taken care with my checking account to them so I don’t have to bother about any monthly bills.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
We've used Terminix over the years. We signed up for a termite inspection and we have an exterminator. Scheduling a service with them was fine this year. I called them and their technician was out here right away. However, because it's a national company, I was given the runaround with some people regarding the cost. I guess it's so big and computerized. I finally spoke to somebody and said, “Just ask him when he comes.” I work for a big company where it would be more effective to have somebody local. It's frustrating nowadays.
A couple of years ago, we didn’t have a great experience. I realized that Terminix does other services too such as doing things with the crawl space to prevent things. The guy who came out here was pressuring me about it. But the most recent person we met with was so wonderful. He was so friendly and he eased my mind because he made suggestions to what it is that we have to do with our crawl space and he left me with information. It was better than I expected after being given the runaround by making phone calls. It was a totally great experience.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 26, 2018
Our regular tech from Terminix is very personable and does a really thorough job. He really cares about what he's doing and I feel comfortable with him. I don't have to worry about whether or not he skipped something. He usually does everything by the book. However we did not have him for the last couple of treatments because he had surgery. The last two I've had were okay but it just seemed like they're not here as long as they should be in taking care of business. After they left I saw a bug or two. They're usually dying but I found one that wasn't dying. And that makes me really wonder.
For the quarterly visits, Terminix calls me and lets me know when they're coming. I understand things go up but I don't understand why the longer you're with them, the higher your bill and I think that's totally unfair for us customers that have been loyal. We don't get a break. I know several people that their service that pay a lot less than I do. Mine is now way up over $100. I'm tired of them raising my bill ever so often so, I hope they don't keep on that or they could force me to go somewhere else.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
The home that we have the Terminix policy on is a rental property that we have, but whenever the appointment is scheduled we receive an email and a text letting us know that the technician will be coming in the next couple of days. On the day of the service, the technician calls me when he’s on his way. The technician is good. He's always responsive and willing to help. We use a property manager and so far, she has not informed us of any extra calls or any issues with Terminix.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
Bruce is our technician and he's always very courteous and efficient. He is always very good. He recently sprayed for maintenance, a follow-up on the exterior termites. Anytime we have a problem inside, Terminix addresses it. On occasion, we'll have a cockroach here or there, but they always end up being belly up. We had some ants in our kitchen, and Bruce took care of that.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 26, 2018
I'm near a field and there's a lot of farming so there are pest and rodents. The Terminix guy came 7:00 in the morning for the second spraying around my house. He seemed very helpful. I told him that I'm seeing certain bugs and he offered to spray inside the house but I had to go work so I couldn't do it that day. So he told me to call back Terminix and reschedule for the indoor spraying. There has been a lot of pests killed since they started the service. There was a mouse that was killed as well on one of the traps that they had laid. So it’s doing its job. I've gone to other places and Terminix seemed comfortable and pretty thorough to me. They're professional and whatever they sprayed has killed the bugs that I had in my house. I would recommend them.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
I've been with Terminix since 2002 and I got their termite baiting station which is really good. We haven't had any pest activities and we kept up with the yearly expensive rate that we went with last for 14 years. When I had a question about whether or not I was having some issues with some bugs that I wasn't sure were termites, one of their guys who usually comes and checks the station came out the next day and he told me it wasn't termites. There was some kind of ant and he then got right on it. We have those bugs around our pool, too. I would highly recommend Terminix. The only thing is I get emails from them but sometimes they wouldn't have a number for me to call.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
I called Terminix because I had a bug issue. I asked for my regular exterminator, but the rep was unsure of who she was going to get for me. My regular exterminator was able to come after all. I love him. He's a good person and he remembers. He knows my problems and is well aware of the situation. He knew what to treat the bugs with and was knowledgeable enough to look what my previous guy used before. I kept with Terminix because of my service provider. I lost him, but the guy I have now, though he's relatively new to the area, has been with Terminix for years and he understands how it works. So, he knows what he needs to do to keep a client happy.
However, I don't like when I have to call the 800 number to get someone. I don't like how they don't know what goes on with me and who takes care of my house. I wish I could just call the local office and they would tell me "Oh, yeah. John takes care of your house. He can't come today, but he could come tomorrow." Then I wouldn't have to reinvent the wheel when someone who doesn't know my house comes over.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 26, 2018
I was having a mice problem in the house and I called Terminix. They checked indoor and outdoor and looked for cracks in the house. Since it’s winter time, the mice might be coming in the house. And they found something and they recommended to enroll in a three-month service, wherein they will come and take care of everything in order to help me out with the pests. They came here a couple of times and set traps and after the third service, they told me our service was done.
In the beginning, they told me “If you pay $2000, you will get service for three months and you can call anytime you want.” The first time they came to set up the traps, I called them back and I said, “You know, the traps got some kind of mini mice, because I put them in the trash, and I need more traps to take care of it”. They came a second time for the traps. And after the technician left, they sent me an email telling me “Your service is done”. I was thinking when you enroll for three months, there should be 3 months. So I thought it was not fair and it wasn't what we agreed on.
When I spoke to their customer service on the phone, they were very nice people and they got back to me ASAP. They said they called the manager for the area and he’d get back to me ASAP. He called me and said, “We’ll come into your house.” They were supposed to come in between 8:00 and 11:00. However, the guy called me around 11:15 to tell me he’s going to be 40 minutes late. I waited for him close to 12:00 and then he called me back again to tell me he’s going to be late another half an hour. I said, “Okay, that’s fine”. I wasn’t really happy with my experience. I was sitting and watching TV for five hours waiting for this appointment. It was too much time. I’m a very easygoing person in general. If you come 5, 10 or 15 minutes late because there is an accident in the way or if he has more problems than I do, I'd understand.
I always have faith in Terminix. They're the number one priority to call. But the guys doing the service need to be more professional. I dealt with Terminix before and they were professional. They have been in the business for a long time, and whenever people call me, I trust them. As a customer, when you tell me, “Well, you’re scheduled between 8:30 and 12:30”, I expect a gentleman that is very professional who'd be here within 5 minutes more or less and not three hours after. Also, when you come and tell me “You pay $250, you will be covered for three months.", three months should be 90 days. There is no half an hour left, no half an hour more but 90 days of service.
Your feedback is valuable to us, and we appreciate the time you took to tell us about your service experience with Terminix. We strive to provide excellent customer service and regret the experience you’ve had.
Reviewed Jan. 26, 2018
Terminix did the inspection of the whole house for pest and we've concentrated on rats. They called me to let me know what day they were going to be here. The representative who comes to our house is laid back and informative. He answers all the questions and is very thorough. I don't know how to look for rats but he seemed to spot the problem places and make recommendations. And then, we have a person that comes by and sprays and does the real pest control work. And then, during mosquito season, we have a mosquito service. We've had no insect problem at all and I assumed that it's because they get the right stuff done. The service is worth the price.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
The house was clear for roughly 17 years. I've been happy with generally all the termite inspectors that came to my house. But over time, I get to work with one particular individual and I build up rapport with them. I trust them when they come to my house and heed their advice. However, I had an inspector, not my normal one, come in April last year. I found out later that he was some guy that was supposed to be trained to promote business for Terminix. Since I was already a Terminix customer, he shouldn’t even have been here. Then I thought he was going to follow up at that point but I never heard any more back. I never got an inspection report nor any feedback from anybody.
Then when my normal Terminix inspection came up, everything was handled by my inspector. They did annual inspections at my house for both the dry wood and the subterranean coverage plans. Then as soon as he saw the evidence that termites have returned back on a window sill on one of my back bedrooms, he decided we better fumigate again. My in-laws had their house fumigated by Terminix and they were happy with the service. The inspector told me to follow up or schedule a return visit by him so that we could sign the paperwork. Then we had to get a date that was compatible with my schedule and Terminix’s schedule. I gave them three dates. They called me back and told me which ones fit in to their schedule so that’s the one we're using. It was all preordained once the termite damage was noticed.
I recommended one of my neighbors to Terminix and noticed my technician was over at her house some time last year. I've also told one of my friends that lives in a different city because he was mentioning he might need some termite inspection work done. I told him I was having my house fumigated 'cause it is a pain that I've got to pack everything up and move out of the house for two days. But other than that, I told him that if he's looking for somebody, Terminix has been okay with me. And as far as the standard termite people like Clark and Orkin, Terminix's as good as anybody else. They're all licensed and certified.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 26, 2018
I'm usually at work when Terminix comes in. They go around and spray and check everything. The guy that comes out is great. He answers any questions that I have and explains things in detail, like anthing that I might want to look at in the future. He is extremely courteous and very personable. He also always suggest things and he said if anything comes up in the future to just call him.
When they come and do the inside I have to be there. The last time it was the same guy that usually does the outside inspection but he couldn’t do it. My house is above the ground. When it rains there’s water under there and they can’t get under there. Living in Louisiana you’re going to have a lot of rain. But I’ve never really had any pest at all since the service. I would recommend Terminix over anybody else that I’ve ever had service with.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 26, 2018
I have Terminix in Maryland, where I live, and I got them out here for my mom because I like having Terminix on her house as well. We've been so satisfied with them. My mom is in her 90's, so it's important to have somebody because I'm not always here and neither is the caregiver. Rick, who's her service technician, is terrific. He's customer-oriented, very thorough, friendly and personable. Sometimes she's by herself when he comes, and she's confident. The Peoria office is outstanding, well-managed and over and above anything I would've expected from a pest control company. That's why I keep the contract on her house and keep paying the bill for it out here since the quality of service is so good. It's also such a reasonable price. As long as mom's alive and in her own home, I expect to continue to renew it every year.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 25, 2018
I wish to take this opportunity to recognize the exemplary customer service that your employee Damien ** has shown to my family time and time again! He is definitely a true asset to your company’s team.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
Mr John ** is the nicest service person I know. He has helped my husband take apart our dishwasher to help us get rid of drain gnats. He is always so pleasant and helpful and ready to fix any problems we may have. He is very thorough and knows about bugs. All and all he is a great person.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 25, 2018
I’ve been with Terminix for a while now and I like the technician. It's the same guy since I started with Terminix. He's just an amazing young man and I already know what he’s going to be doing. When we speak, he approaches me with unbelievable respect. It's also nice to know that when I'm not home or I'm going to be away, he calls to give me a heads up that he's going to our property. And he already knows where to look for the check and he leaves my receipt in the same spot as well. He has built that trust with me. Since they started the service, I don't see insects that bother me and everything seems to be under control. I run a little business and I let my clients, especially elderly ladies that are widowed, know that my Terminix technician is a safe person to be around their property.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
I’ve always had an outstanding experience with Terminix. They have treated the inside and the outside of our home, but recently they just do the outside. I’m on a yearly contract with them and they come out quarterly. I usually get an email and then they call me the night before, telling me what time they’ll be here. Their technicians would knock on the door when they get here to let me know that they’re here, they do their business outside and then they let me know when they’re finished. They were very nice and very personable. I’ve been with Terminix for a lot of years and they have taken care of everything I’ve ever needed with pest control. And, I have referred several of my friends to Terminix for any pest problems that they had.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
I have an agreement with Terminix and our technician, Larry, took the initiative to carry out an inspection. Most recently, Larry did his annual inspection to see if there is an infestation of termites and went to every nook and corner of the premises, outside and inside, and I really appreciate that. His expertise has been very useful. And he told me that if he would've found anything, he would have arranged the treatment of that section, or if there is more, he would've arranged a total treatment. Fortunately, there were no traces of termite. I would recommend Terminix anywhere.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 25, 2018
Terminix comes by and do the pest control every three months, and I’m really happy with the service. I really appreciated the use of eco-friendly, pet-friendly, and for the most part natural products and ingredients. They are concerned about the environmental impact and that’s really important to me. Throughout the years, we have 3 or 4 different technicians. They've been around for years and then they'll stop for a new one. But everyone I’ve had has been really friendly, easy to work with, and receptive to my concerns. Since having the services, I haven’t seen any problem areas on pest activity and when I do, I bring them up and they adjust really quickly. One time, we were seeing some tiny ants in the house so I submitted a request online to do it. I been doing everything with them online. I’d definitely recommend Terminix.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
Terminix usually comes every quarter and their employees who have come out to my house have all been very generous. They're supposed to come on a certain time and they're supposed to let me know, but sometimes they didn't and that has been the only problem I've had with them. I have a dog and I wanted to make sure that the dog was not out when they were here, especially after they sprayed. Also, when they came and I was not ready for them because no one knew about them, they couldn't go to my backyard, so they only did the front of the house. They told me that if I wanted more service, I'd have to call them. But I told them that I was paying for their service and they needed to call me. In the end, we have worked it out and they did not charge me for that time that they just did the front.
I've been told by their competitors that the stuff that they use is kind of a generic thing and that it doesn't kill certain pests. But so far, I don't have ants in the house. I see those little silverfish every so often, though. I have also seen the black water bugs, but those come out of the sewer. I get some spiders, too, but they usually spray for that. And when they come and they're supposed to take out the spiderwebs. I brought that to their attention and they did that, so, that was good. Overall, Terminix has to improve their scheduling process and bring to my attention that they have better quality stuff, even if it would cost more, so I don't have to deal with certain things.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
We saw a mouse in our house and I looked online at some of Terminix's reviews and I thought I would give them a try. I went online, did some things and I tried to contact them. I was going back and forth initially but I wasn't able to get through immediately, but eventually, I did touch base with somebody. Their inspector came out to take a look at things and then a couple of days after, the technician came out to set the traps. I wasn’t there but my wife was there when the technician came. He talked to her about what he was doing and told her where he was setting the traps. He also told her to let him know if we had any problems and that he will check back with us in a couple of weeks, but that never happened.
We haven’t had any problems since, at least nothing that we could see, and hopefully, that means the mice are not there anymore. But I still think they need to come back because, from my understanding, they'd check the traps they put out to see if it’s been disturbed or if the bait has been taken. I want them to do that, so I am going to call. I’d give them the benefit of the doubt right now. But other than that, my experience has been okay. I’ve already recommended them to someone and that person did get the service as well.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
I have a quarterly termite inspection with Terminix, and my most recent experience with them has been great. They contacted me, and I said okay. I get the same technician every time, and we’ve had a really good interaction. Terminix is pretty good, and I would recommend them.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
Terminix was really good. They were fast, and on time, which is important for me. I scheduled the service over the internet, and then I called them. They sent really a careful technician, who was also really good, and explained to me everything I needed to know and more. He said that I should expect some dead bugs, and I’ve seen some, mostly outside. I didn’t find a lot of them, which was good.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 25, 2018
We've had Terminix for 30 plus years now and the Terminix technician who recently came out was awesome. He's been to our house several times. He is friendly and I feel perfectly safe being home alone with him. However, we were emailed in an appointment and we were not even home then. They need to call us for the first appointment, not email us and appoint. I need to be home at my convenience, not at Terminix's convenience. And when we called to change the appointment, the gal at the call center said, "Well, I can't change it but I'll have somebody call you within 24 hours that can change it." which was very inconvenient. Three days later, nobody has called. I called back and the gal said she'll but the request through again. Their reps were nice when I talk to them but I'm not happy with the call center. They're horrible.
Nevertheless, we love Terminix's service and we would recommend them. We've been taken very good care of. We had to have some termite tunnels fixed and my favorite guy came out and fixed them and we haven't had a repeat problem since. The service that we've had, even when we were in Florida, was excellent. I really didn't have a big complaint but their call center is one thing that could be fixed.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
We got an advance notice in the email saying that we would get a visit for our quarterly maintenance, and the guy showed up when we expected him. He knocked on the door and said he was here to spray or go over the exterior of the house. We've been using Terminix since we got the house back in 1994, and they've been very reliable and they've held goof to their promises.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
I had Terminix for 3 years before I cut them off because the technician didn't say or explain anything to me and was always late. But I've gone back to them this year and I get the services every 3 months. Scheduling is easy and I just go online and select the time and day that I'm home for the service. It's already been twice that the same technician had come and he is really good. He has been here on time and he calls me when he's almost here. He knows the house so I don't have to really say much. He fumigates all around, tells me what he did and what he found, and explains everything to me. There are spiders and crickets and I see less and less now. But they're not all going to completely go away so I keep up the service.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
I love Terminix. They schedule a service for us once a month and they send us an email about it. If we have problems, we always call them and they're always very cordial and react to our calls fast. And our most recent service from them was excellent. I also very seldom have pest activity in the home anymore.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
I have a quarterly service set up with Terminix. We just had them treat the backyard and everything was fine. They gave me a call before they came. They asked if they needed to come inside when they came the first time and I didn’t think I needed it but I'd probably have them do the inside next time because it will be spring and I really haven’t seen any pest though I saw one or two spiders but that was about it. There were two different guys who came. The one that was there was an older gentleman and then the other one was a young guy, but they're both polite and nice. Overall, I'm very satisfied and they are professionals. I would recommend them.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 25, 2018
The last time they came by the house to do an inspection on the exclusion. They checked everything out on the outside but they didn’t check the attic because I wasn’t aware that they were coming on that day. But the technicians treated me good. Also the pest activity is minimum. I see a spider here and there but that's about it. Being close to the summer months and seeing a little bit more pests we just had them to come out and they did whatever they needed to do to make sure that we don’t have a pest problem. Overall Terminix is good and I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 25, 2018
Terminix does a regular quarterly visit for us and the technician is very good and has a good level of knowledge. I still have some issues with pest activity, especially in the summer. We still have wasps after they spray. And inside, we still continue to find a problem with spiders and we've seen more since. But I haven't been home to let the tech in in the past two services. Still, I would recommend Terminix.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 25, 2018
Terminix's initial application was fine. But I saw that the ants came back, so I scheduled another visit a month after. Since spraying again, there have been no more ants. However, someone called me to schedule an inspection of my attic and other areas. That someone very quickly wanted to get it scheduled before the end of the year. I made sure that I was here but no one ever showed up. Recently my regular tech came by on a routine visit to spray. I wasn't here, but he was able to get in and that was fine.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 24, 2018
We're very happy with the service and professionalism we receive from Terminix. We used to have ants and spiders but since using the service we've had no insect issues throughout most of the year. During the hottest months we sometimes have ants in between regular service. We just call and Terminix comes out for another application at no additional fee.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 24, 2018
The service is extremely good. The contracts for the different types of service are too cumbersome and hard to understand. It seems to me that you should eliminate some of the unnecessary paper and be more specific about the work to be performed. I speak from my experience with you; I think that I have signed up with every service that you have to offer.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
Everything went great with our most recent experience with Terminix. The lady that came out was very thorough and knowledgeable. She explained everything in detail. She did everything that she was supposed to do. She’s probably the best technician that’s come out so far. She’s also very polite, nice, and is willing to listen. The treatment went well. I was having a lot of ant problems but now I haven't seen any ants. Out of all of the pest control companies that I’ve used, Terminix does what they say they are going to do and if you have issues with anything they'll fix the issue and no questions asked. I would definitely recommend them to a friend and tell him to sign up with Terminix. As a matter of fact, I’ve already suggested them to a couple of people.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
They are always on time. They are clean and neat with their work. Always ask if you have problems. Friendly but very professional. Will use Terminix as long as I own a home. Have recommended them to friends and they love their service. Please Johnthan a long long time.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
The pest control service is exceptional. Terminix takes care of our indoor and outdoor pest control needs. They are always available if we need them between our quarterly visits and at no charge. Our rep, Robert is very professional and friendly. They treated our home for termites as well. We’ve referred our family to Terminix and all of us give them the thumbs up!!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
We have 3 policies with Terminix, and have had for the last several years. We are always pleased with our service advisor, as well as the prompt attention the office gives to any additional service we need from time to time.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
For the past several years Terminix has been spraying my house and property to make sure the bugs and termites are under control or that I don't have any bugs or termites. Happy with the job, Thank you.
Thank you for allowing us to keep your home pest free.
Updated review: Jan. 29, 2018
The manager for my area called me, understood my complaints and gave me a phone number that I may call should I need to talk with someone at Terminix in the future. I very much appreciate the care and concern. My complaints were rectified promptly.
Original Review: Jan. 24, 2018
I am happy with our technician, Kenny. What I am less than happy about is Terminix. I had changed my appointment and that information was not passed on to the local office. Customers are unable to call the local office in their town/city. I was called by an "Unknown Number" and said it was Terminix. They wanted me to pay (right then, on the phone) for my yearly inspection to get a discount. I did not wish to do that as I had no proof who was actually calling me. I, later, called Terminix and the person I spoke with said she would call my local office and someone would return my call. I never got the return call. Bottom line is that customer service from the local office stinks. I do want to say that I have never had any problems, whatsoever, from any technician that has came out to our home.
Reviewed Jan. 24, 2018
I'm really pleased and want to thank Terminix because the day when I called, it was an emergency and they came very quickly. The raccoon jumped from the fireplace and that made me panic. And a month after that I don't know how they made the colony and how many there are. I couldn't sleep the whole night, so I called Terminix and I got a good response. Terminix came and they searched all over the place. The technicians came from the chimney and both guys were very nice. They made me understand and they told us the reason and then the very next day they came in and they did the treatment. It was amazing and my experience was very excellent. Everything was really perfect and I'm satisfied.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
My Terminix experience was fine, but it’s yet to be determined, because it’s not termite season yet. But they put the bait down and were very explanatory in some of the products. The day that the man came to put the bait and the traps down, it was zero out that day. It was really cold but he did his job, and he put them 15 feet apart throughout the yard. They also told us that in any event that we see any termite activity, do not hesitate to give them a call and they would be there immediately.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
We were with Massey before and we had to ask them to come out every single month. But with Terminix, it seems like the quarterly service is doing its job. It's efficient and the pest activity in our home is very minimal now. We had to reschedule twice and when we dealt with their reps, we had very positive interactions with all of them. Also, we’ve moved a lot so we had different technicians for every house, but they were all very respectful and diligent. We've had the same tech at this house for seven months now and when we needed the inside of the house sprayed, he would come at a reasonable time. He also let us know within two hours after he was done so the kids could come back in. We've had an on and off thing with Terminix and we've been with them for about 10 years now. So far, it's going great.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
Terminix comes out once a year and checks for subterranean termites and I also have the account where I'm covered for airborne termites. The representatives I speak with over the phone treat me very well and the technicians are very friendly, very thorough and knowledgeable. Most of the pest activity was coming to an end when I got them and I just wanted to make sure. And as of my last inspection their bait stations are working so that's a plus. It's looking good so far and I would definitely recommend it.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
My husband and I have been living in Florida for 32 years and from the early 90s, we were with Sears and Sears sold out to Terminix. I have their regular quarterly routine maintenance for roaches and ants. Their technicians are so-so and are there just there to do a job. But Sam is different. He does his job and is very understanding and caring. He is always very nice to me and he has been for a good number of years. He would come to the door and talk to me for a few minutes before he did his service.
I'd recommend Terminix but they could stop bugging me about raising my rates. I have told them time and time again that I’m on a fixed income and I cannot afford the raise. But they just raised the rate to $80 when I have been paying $75 for a long time. They tried to raise it before but then I always had someone intercede for me. They kept it at the same rate because I talked to a district manager. I didn’t care for that man at all though. The last time I talked to him on the phone, he was a jerk. He didn't care about the customers and all he cared about was getting the job done. And it's frustrating because we’ve been with Terminix so long. I tried to do this in surveys a lot of times but they do not respond to the stuff that I put in there.
I also do not like it when I have to talk to somebody in customer service. I live in Florida and sometimes they send me to a service representative out in California, in Texas or somebody up north. I don’t want to talk to somebody up there. I want to talk to somebody in Florida. I complained about all those things to the service manager but he just gave me lip service. I posted some stuff when they were asking for some feedback and the service manager that I detest tried to call back but I wasn’t home. I didn’t want to talk to him because it would have been an exercise in futility. Overall, Terminix needs to show their appreciation to their customers in other ways than raising my rates because I can’t afford their rate. Other than those, their service is good and they do a good job.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
Terminix came out and did an assessment. They were very polite and efficient. They told me what they were going to do and how much it would cost. They were very efficient. After I agreed to what they told me they were going to do, the guy came out. He did exactly what the other guy told me they were going to do. I haven’t had any issues with mice since.
The tech was awesome and really nice. He actually found a mouse and he trapped and disposed of it for me because I do not like mice at all. He also reassured me that I did not have an infestation problem. He asked me how many mice I caught and in how many days. I said I caught two in about a week. And he said, he came from a house that caught 12 in an hour. I felt a lot better about that. They did say though that a guy was going to come out and do something with the roof and nobody is contacting me about that yet, but I'm sure that they will do that at some point.
The first man who came out who went through everything and explained everything was very personable, cordial and nice. And then, the second guy who came out was a younger guy. He was very friendly and very humorous. Both of them were very, very nice people. They didn’t treat me like a number. They weren’t trying to rush through. They weren’t just like doing a job. They treated me almost like I was a friend. I would recommend both of them. They've been excellent.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 24, 2018
We have a service with Terminix for termites. Their guy came out recently and checked the underground poison traps. The Terminix technicians are courteous, however, their level of knowledge was not very good. They put in the poison bait traps and I had been told in the past, they've come out, went ahead and put in extra ones in because they couldn't find the old ones. So, they came out again with no real map of where the traps are. They are on the ground. So, the only way to do that would be to measure some distances from certain known points and then they could find them each time, but they couldn't find them. So, I don't know what their game plan is. But recently, the guy who came out got them up and they're sticking above the ground, and it's not great. I hope they would do a better job locating the bait traps.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
Terminix didn’t seem to work around my schedule. It was like I had to work around theirs and it has happened a couple of times. I understand they have a pretty hectic schedule. But when it’s time, they should ask me to give them a couple of days that I could be there. As opposed to telling me I am scheduled for this day at this time and if I can’t be there they'll just come and inspect because I don’t leave my gates open so the technician doesn’t have the ability to inspect the back of the home. I did that myself but I would rather be there.
Terminix must offer several different appointment opportunities for their customer. This gives a person an opportunity to make time available if they need to be there and have questions. I think Terminix’s issue is that their client base is ignorant to what they’re doing, so they don’t really need them to be there for them to do a visual inspection but they may have questions and need to be there.
As far as customer service goes, Terminix is not the best. They just want the finished product. Their representatives are respectful though and I don't have any pest activity problems. When I initially inspected the house before I moved in there was an active evidence of termite activity and that’s how we began the relationship. The previous owners got a contract with Terminix then I assumed it after I bought the home.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
The first Terminix visit I had was awesome. The technician was very nice and we got along real good. As a matter of fact, I want to add some more services to the contract but I ran into some financial shortages and I'm waiting 'til payday to get it straightened out. I just have the termites service right now and I'm going to go ahead and do the whole thing now as I want for the roaches and ants to stop.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
Scheduling our service with Terminix was seamless. We called them and the rep who helped us was okay. I gave access to the property to the technician sent and he did his job. He was timely and professional. Pests have been none existent since the service. Terminix responded to the call.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 24, 2018
I use Terminix and they’ve been fine. We had termite damage years ago so we’ve been using Terminix for a while. They contact me both by phone and email for the schedule of services. The technician is great and I'm impressed with his professionalism. There's been no pest activity in my home since the services.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 24, 2018
I'm trying to sell a house and I had Terminix come out so I can get a clearance for termites. Scheduling the service on the phone was a good experience. The technician did good as well. I renovated the house and he told me everything was okay. He was more than what I expected and I'm planning on calling him again for another house. Terminix is the best and I'm happy.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 24, 2018
The tech from Terminix showed up on time for their quarterly checkup and inspected the exterior perimeter. He looked at the interior where I've had issues before and took the necessary precautions. He advised me to place more steel wall in a couple of spots, but overall it was good. It's always been positive with their technicians. They're thorough. They look for avenues where critters can enter my home and they guide me and give me advice as to how to prevent critters from wanting to come near my desk. And so far it's been working pretty good. As for the scheduling, I usually get a phone call with a reminder and they have a date and then if something comes up and it doesn’t work for me, they just say to give them a call and they will happily reschedule it.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
My friend had rat problems and Terminix did a good job in getting rid of them, so I went with them too. My Terminix service happens quarterly. They send a text and email when they're coming out. The technicians that I've been getting were really professional and attentive. If I have any problem or need, I just let them know and they take action. They're friendly and really courteous. Before they leave, they always say, "Do you have any problem, call us and we'll be back right away". Therefore, I would suggest for others to try Terminix. You can't go wrong with them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
Terminix did a routine visit about 2 weeks ago. The technician who came out was real sweet and I really like him. He’s been here several times, but we’ve also had another one who had been here before. I get a call before they come and they're on time. I have recommended Terminix to other people.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 24, 2018
I have a mosquito control contract with Terminix. In addition to that, I also have a termite contract with them as well as a general contract. They have a schedule, and they notify me in advance. If I have a problem with it, they allow me to reschedule it. The technician's name is Dan and he does a conscientious job. Occasionally, we have to have something done a little more carefully than in the past. If there are any areas that need special attention under my contract, he takes care of it and he's very reliable. He's always on time and he follows the schedule. He does a thorough job when he's here, and he asks questions if I need anything else. He offers me other services in case I want to consider another service from them. He's a first-class person and I would definitely recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
We have used Terminix for 16 years. Always have been pleased with the service and their employees. Heck one year at the annual inspection the technician noticed a gas leak outside my house that I would never have caught. That is service!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
I highly recommend Terminix Pest control as the technicians that visit the house are very skilled and always conscious in their work. They always call ahead rather than just show up into insure if at all possible, that someone is home.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
Terminix has always been prompt to respond and send someone out whenever I have requested assistance. I've had no problems with them and they have done an excellent job of keeping my home pest-free. I would certainly recommend them to anyone that might need pest control services for their household.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
The Terminix tech that serviced our house was professional, thorough and helpful. She even left some extra traps for mice, which have been a problem here in the winter. She answered a couple of questions which helped me with storage issues, and completed the service with a minimum of disruption. Great Job!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
I am using Terminix Pest Control for at least ten years or longer. They are doing a great job of keeping bugs, especially German Cockroaches, out of my home. After the Terminix service technician was here, I find one dead cockroach inside my house, and in a year maybe two dead ones. Fantastic!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
When you sign up and they give you a price, it stays that price. When they say you can call as many times you want within those 3 months, they really mean it! They will answer any and all questions in a professional way.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
Your inspection initially revealed a mouse infestation costing me over $1400 for exclusion service. It was nothing more than a single mouse! To make matters worse, when a 2nd visit was necessary, I had to call a Terminix supervisor because of “a computer screw up”. They came later on, didn’t bother to ring the bell, so I called the Terminix office, never got a return call and later found a note in my mail box claiming that there was ice in the gutters and the crew was unable to install the already paid for “leaf defier” system and that they would reschedule? Haven’t heard back yet!!! The usual Terminix man was quite an exception, he is always here when he says and is very proficient (Daniel **).
Reviewed Jan. 23, 2018
My technician is extremely friendly. He takes an extra effort to make sure he is meeting all my needs. Each time he comes out he knows what I want but checks to see if there is any particular problem I may be having. He is very thorough when performing his job. I enjoy seeing him each time he comes out to treat my home. I have full trust in him and Terminix.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
Let me first say that I am very satisfied with both my termite control treatment (although I consider it too expensive for what they do) and my normal pest control service. The one item I am unhappy with is as follows: I had some type of animal in one of the interior walls of my house, probably a squirrel. I contacted Terminix, who sent a technician to my house to quote me a price for making sure that any areas where a pest could enter would be repaired. I agreed to his price for repairing some holes in the crawlspace under my house. I paid him by credit card for the full amount of the repair.
I heard nothing else from Terminix for 2 1/2 months after this meeting, even after contacting them by email, written letter and phone. I did get a bill from them for the full amount every month. I finally got someone from Terminix to examine this issue and they ended up cancelling the contract for this work, stating that they had no idea what happened. My credit card was never charged. I have no idea what happened, but it was not a good experience waiting for Terminix while some rodent was running around in the walls of my house.
Reviewed Jan. 23, 2018
When I first came back to NYC, my mother's house was overrun with cockroaches, rats, and other pests. I tried the usual DIY methods, bombs, traps and other messy methods. Called other exterminating company, shortlived solutions. Saw a commercial for Terminix, called them and got a free consultation and plan for the job. Happily, the job got done.
Ordered a new bed for my mom. It was full of bedbugs! Called Terminix. They did the job and my mother could sleep peacefully that same night. They mean what they say and they say what they mean for the right price. They even work with your budget. Now years later, I can safely say that the house is back to the way I remembered growing up, BUG-FREE and PEST FREE!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
We get a treatment every quarter, or if I see any pest I can call and they will come out. The serviceman always ask questions so he can give us the help we need at the time. He treats the inside and outside of the house as well as the yard if needed, thank you Terminix!
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
They always get the job done! My home is bug free, and may have been sold. They thoroughly inspect everything, and know what to do every time. Every piece of furniture and the carpet is clear too! Thank you all so much, for taking care of our home.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
Our Terminix service contract is one of the best investments I’ve made as a homeowner. From the field technicians, to the office personnel, they are the total package-prompt, professional, and thorough. The field technicians aren’t simply skilled, they have expertise. Terminix personnel approach every task with a wholehearted, indivisible commitment that I find reassuring.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I signed up with Terminix nearly a year ago and I have been extremely satisfied with their service. The service technicians are always on time, courteous and conscientious. I always receive a call before he arrives and after he is done. I have never needed to call them back because they didn't do a good job. They do their jobs perfectly.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I have had Terminix service for about 1 1/2 years and I have no complaints. Since starting with this company, I do not see as many insects that come from outside backyard. If I do have an additional issue, the service man will address at that same visit.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
Terminix is a very good extermination company. I am contacted for an appointment every three months and can change my date if necessary with no squabbling. The professional that exterminated my house and yard has been the same for several years. He is very good at what he does but also engages in conversation. I really like Terminix and will keep using them - the pricing is fair and I can always depend on them to be on time.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
Terminix came for a routine visit recently and it was fine. I also had a fine interaction with the technician that was sent out. He was on time, knowledgeable and courteous. All in all I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
We have a quarterly service with Terminix and it has been easy to schedule with them. I just call them up and they’ll schedule it in the system if there’s a change. Their technicians walk us through the areas that they are going to spray and then they give us background information on what they’re spraying and how long it’s going to last. We have a baby in the house so they made sure that the baby won’t be able to get towards where they’re spraying their chemicals at, and they made sure to let us know where they sprayed in the areas that the baby will be in. Their service is great. I was using them for a year then I stopped and picked them back up three years after that first year. And I've been using them now for two years.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I had ant problems and for our first service with Terminix, I had an overly weight person come to my house. He couldn’t handle the stuff to do it properly and couldn’t get up underneath my deck where I wanted him to go. He also didn’t spray around the back doors and I was not really happy with him at all. But the latest one went fine. They do the scheduling for me. They just call to let me know when my treatment's supposed to be done and then make arrangements for me to be there or for them to come in and do the treatment outside. I haven’t had any ants since using their service. Overall, I had a pretty good experience with them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
Terminix came over recently because I was having problems with mice. I scheduled their service and they were here on-time and they came again. They told me when they were going to be here, checked everything out and everything seemed to be fine. It was real easy. I knew exactly what I was getting to 'cause they explained everything ahead on time. They found where the mice were coming in, set up their stuff and took care of it all. I haven't had any problem since. The tech was very professional. He explained everything that he was going to do, how he was going to go about doing it and when he would be back again to check on it. He did everything right. I asked a few questions about some of the other things around here and he explained how we'd go about taking care of it. It was a very good experience and I would recommend them to a friend.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
We have the quarterly routine service from Terminix and the technician has always been great. I had a good experience with our recent service, but it would be dandy if Terminix could kill every ant living inside the walls in our house.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I'm very happy with Terminix. I've had them for several years and I have a quarterly service with them. I wasn't home for the most recent service but I got a detailed report afterward. And I don't have any bug issues, which keeps me happy. I have the same tech who comes out the whole time I've had the service. He's very professional and friendly. And every time he comes out, he takes care of any new wasp nests that are formed and then he treats the areas.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
The pest activity in my home is now under control since having Terminix services. I schedule online the quarterly service and they're fine. The technician is very nice, tries to do a very good job, and works with me if I need him to come back. But, Terminix is very expensive and their price keeps going up and up. It's $99 now, which is a big $20 increase from what it was.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
Terminix does an annual inspection, and we've been using the service for four years. And they call to set up a schedule. Terminix is doing fine and so far, I'm satisfied. But, it would be better if the service was cheaper. Their technicians have been nice and courteous, and they do good work. I'm happy with it, and I'd tell my friends that if they got to have termite insurance, Terminix is good.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I'm pretty much pleased with Terminix. Recently, they came and sprayed the house as a routine quarterly service. They scheduled it for me. This particular time, I had a decent guy. I got a message from them that he was on his way, then he called personally to let me know he's 15 minutes away. I was in between working, so I asked, “Could you please spray the house first, so I can go back to work?” which the tech did. I left him and I saw he started spraying the outside. I was pleased. Normally, I see little roaches and bugs but I haven't seen any of that. Out of all the different ones who came out to my house, I really liked the recent tech who came. I hope he's the one that’s going to keep my account.
I've recommended Terminix to my friend because she ended up having some bedbugs. She bought some mattresses from a furniture store, and her children had these marks on them. The doctor was treating them for scabies, then she thought it was fleas. After that time, I was like, “Let me call the man who did my Terminix inspection.” He came out and inspected my friend's house. She had bedbugs from the mattresses because they were in box springs. If I had another friend having problems, I would do the same.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I have had Terminix for years and they have always been very good. I love them. I had a general inspection not very long ago, and the guy checked every inch of the house, inside and out, and he said he found no problems. I don't have any pest activity since the latest service. I had quarterly service and a yearly inspection. When I call their office, they have a good response and it's easy to get a hold of them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
I have 2 rental properties where I have Terminix come out for annual termite inspection and also for quarterly rodent treatment. Sometimes I have problems not knowing exactly the time frame to notify the tenants in time so someone will be there or I could get there if I don’t have other appointments. They should phone up in advance so they can make arrangements to be there or I could be available. Still, the representatives are courteous and the technicians have also been very courteous and try to accommodate based on my needs.
However, not having pest activity improved a little bit but not enough for me to continue the pest control service. I didn’t feel as though the insect treatment was very effective. It’s probably because the renters are not doing what they needed to do on their end as well, so it may have become as a result. I don’t know if what they’re using is one of a kind but I have gone to Home Depot and bought a spray myself, sprayed it, and it came out much cheaper than what I’m paying Terminix. I don’t have a problem with them doing the termite inspection but I didn’t think the pest control would work when I’m paying what I was paying them for it and not getting a good clean result.
Eloise, Thank you for providing feedback about your service! We appreciate the opportunity to improve our customer experience.
Reviewed Jan. 23, 2018
I had too many ants in my house and I set up to have some ant service with Terminix. And scheduling the service was easy. I just gave them a call and they gave me a time that they were available, and one that worked for me. I spoke with the Terminix representative on the phone, and our interaction was straight forward. The technician did a very good job. He was very thorough and very knowledgeable and he explained everything. And after the service, the ants were all gone in three days. Terminix is highly recommended.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
Terminix is surely not the cheapest, but the service is good. I've been with them for 20 plus year and there have been a couple of instances that I had with customer service that weren't good. When I call customer service, it's someone from a different state and one time, the rep told me she was going to connect me to the office but I went right back to the call center. Other than that, I'm satisfied with Terminix. A guy recently came to do my termite inspection and he was polite and courteous.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 23, 2018
I'm satisfied with the Terminix services we've had so far. I like it and everything is fine. They're scheduled to come out every three months. They always call me to inform that they're going to be here and they know that they should be here in the morning. The technicians do the same thing every time and I am here most of the times when they show up so I tell them what specific places I need to be sprayed. They're friendly people and they're doing a good job. Our situation now has improved and everything seems to be a lot better than before they started.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
It was getting cold, and the ants were invading so we had Terminix come to do service. They were very easy to work with when it came to scheduling a service. The representative I spoke with on the phone was very good. The technician came and I told him where the problem areas were and that’s where they treated and took care of it, and that solved the problem. I’d recommend them. Furthermore, there’s one lady from Terminix who's very thorough and very prompt. It’d be 9:10 in the morning, she’s there at 9:10 plus she makes sure she’s covered everything that needed to be done before she leaves. She always comes back and asks, “Was there anything else?”
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 23, 2018
Terminix came out recently to do the annual inspection for termites. Scheduling the service was completely automated. And they came out, did what they had to do, and left. My wife has been really happy with the lady who does the spraying. Their service did what it was supposed to do, and so far, they've been very professional.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Updated review: Feb. 16, 2018
This review was NOT written by me. It was taken from an over the phone conversation that does not encompass all of my thoughts or comments. It was with regards to one instance and an issue we had with rescheduling and the very young gentleman who came to the home. It does not represent my feelings about Terminix. I have had noting but good and pleasant experiences from Terminix with that one exception and it does not represent my entire feelings towards the company. They are consistent and helpful and for all but one they are always polite and thorough.
Original Review: Jan. 23, 2018
Terminix is crap. They’re not the nicest people to deal with. They don’t help with my pest problem and they don’t help with anything else either. We had to have them reschedule three times because their technicians weren’t available. When we were trying to accommodate them, we told them to let us know when they were coming so we could make sure the dogs were in the garage. The email that I got from them was at 8 at night and I didn’t get it until the next morning when I woke up. Then the guy was here within 10 minutes and he was upset because the dogs weren’t in the crate. I said I didn’t receive the email until 10 minutes before they got here, and that was not my fault because they were late scheduling when they were the one who rescheduled.
We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.
Reviewed Jan. 22, 2018
Terminix periodically comes for our maintenance service. And they send me both a voice message and a text when it’s time for service. The technician does a good job and he usually leaves a message and says he was here and asks if I have any questions which I rarely do. One time, I told him I saw a row of ants and he came out and quickly attended to it. I’ve been very happy with my experience with Terminix, and they’re very professional and very responsive.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
We’re pleased with Terminix. One of the problems is the stink bugs and according to them, they can’t get rid of them ‘cause of their armor. In years past, we’ve had a carpenter ant problem and we just want to stay on top of it so it doesn’t happen again. Their techs are very friendly and I’m happy with them. The tech treats the outside. And he came inside once because our ladybug problem is pretty bad. We had tons of them last winter. It was ridiculous and he wanted to spray a little bit inside. Since spraying the ladybug problem is definitely down considerably. On scheduling they give you a window to come when they’re coming, like a two-hour window. And they let you know by text, maybe email also but I usually see it on my phone, approximately when they’ll be here like in 10 minutes or when they’re coming they’ll say, “He’s on his way” and it’s nice to know that.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
My mom always had a problem with bedbugs in my sister's room. Somebody suggested Terminix to me and I called them. The guy who came to inspect made the first appointment on the 9th of December and when he came out, he took his time with us. Then, their tech came out on the 26th to do the treatment. I was the one that scheduled that second appointment and our experience with their tech was a little iffy. The inspector told us that when the tech comes out, he would give us two more covers, but that didn't happen. So far, I haven't seen any bedbugs since Terminix was here. But my mother said she saw two rats the other day on the second floor, so we still have a problem with rodents. The tech told us to give the treatment some time to let it work, though. Other than that, Terminix was very professional and if anybody had a problem with pests, I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
We have a yearly service from Terminix. Their technician was very informative and very nice. He recently came to see if there were termites under our crawlspace and he did his job. Scheduling a service with them was fine. However, the last time, we didn’t know he was coming. Their scheduler said that they just put that on his schedule, so he wasn’t able to call us before he came but that wasn’t any problem. Fortunately, he said there was no sign of termites and we haven’t seen any ants or anything from the outside. So far, we’ve been very well satisfied with them. If others would need their service, I’d recommend them.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 22, 2018
Terminix people spray for ants every three months. They call me and let me know when the person is scheduled to come. If it's inconvenient, I let them know and they schedule a different time. It's really a great service and I'm really appreciative of it. The technicians have all been very pleasant too. Our service tech is usually Leo although sometimes it's somebody different. They ring the doorbell and we have a little conversation. They ask me if there are any specific problems then they go around the house. In the end, they knock on the door, give me the bill and tell me if they see any problems. Ants were the big problem around here but with Terminix, we haven't had any. I'd recommend Terminix if people are having the same kinds of problems and they ask me about it.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 22, 2018
I had a rodent issue that Terminix took care of. They were pretty accurate on scheduling, calling and verifying the time that they would be here. I have a pest control technician and a technician that dealt with the rodent issue. Their techs were very upfront and answered my questions and concerns. I would refer them to other customers if anybody needed the same service.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
We moved into the house and we have tiny ants. We've been fighting them for years. I have a contract with Terminix. They come out four times a year. They text and call me when it's time for service. The tech who comes to our home is very pleasant. He asks me if we've had any activities and where at. And then, he puts whatever he needs to put down. He's also given us traps. The pest activity in our home has decreased tremendously since starting our service with Terminix. It's convenient just having it set up.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 22, 2018
I bought an outdoor furniture that's in a box that needed to be put together. I put it on my back patio and waited until I had time to do it which was a few weeks later. When I picked it up, I had termites in the box. They came through the expansion joint to the concrete and got to the cardboard box. I called Terminix for the first time and they had the termite guy call me. I sent him pictures and he confirmed they were termites. He was at my house in two hours. He checked my house and said they were not in my house yet, but it will be soon if they got to these boxes. So, he scheduled a treatment and told me what they would do. Three days later, they came and treated my house. I don't have termites but my neighbor does. I told the technician about that and he said that he'd be extra careful looking at everything. He took a good long time and checked the inside and outside.
I just had an inspection to continue the renewal of my termite contract. When I schedule the service with them now, their rep was able to work with me and my work schedule. I've had interactions with about four different technicians and all of them had been very good. They were very professional and seemed to care to make sure my house is the way I want it. They helped me out. I had a good experience with Terminix and they treated my house like it was their house. I got two cards from the technician who recently came and I gave them both to my neighbors after hearing that the other neighbors have termites.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
Terminix came when they were supposed to. In the block of time, they came in the early part of it, which was good. He stayed outside most of the time, which is where the problems are and everything went well. I didn’t have any problems or questions. I get a lot of spiders, so they spray for that, and that’s the biggest thing that I have most of the time. I’ve had them for years, and they do good work. I’d recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
I have been happy with the service with Terminix. I’ve always been very well satisfied with the gentleman who has been serving me for some time, and it makes a difference when you get the same guy because there is a certain amount of trust that goes along with it. He is a very kind and courteous gentleman. I've been with the company for 6 years and I'm on a scheduled service with them. And they respond whenever I have a need for something in between the service calls. They’ve always been kind enough to make arrangements for me on that. I've had an excellent overall service.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 22, 2018
We were having an issue with wasps and ants, so I called Terminix in the hopes that next summer, we won't have to deal with those bugs again. Scheduling with them was pretty easy. I called and they set me up and then from there, I could schedule my appointments online. They said the best option would be the plan where they come by quarterly to spray.
The technicians were fine as well. The first person that came out the first two times was great. He sprayed where I needed him to spray and then showed me whenever he found a nest and that he got rid of it. He was mindful that I have kids under the age of five so he made sure where to put what and let me know where he sprayed so I wouldn't have them in those areas. Terminix came out in September and came back in December but we hadn't seen any ants or wasps between that time period. However, it's already fall going into winter so I'd probably notice more going into spring 'cause that's when we typically see the ants and the wasps come out.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 22, 2018
Terminix is good. Their last visit was several months ago and the tech is always great. We have really good service. Scheduling is excellent as well. They usually call or send an email, and if we have an issue, then I'll call and reschedule, but they usually set it up. Since having them, the pest has definitely been under control. We are happy and would recommend it.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
Everything is always great with Terminix. They come out every three months and treat. They send me an email and also call to remind me that they're coming out. I talk to the technician all the time, and he's great. He asks what our problems are or if we are seeing a lot of roaches. And, if we are, he takes care of them. He changes the spray for whatever it needs to be. We are surrounded by wood, so we're always going to have a roach here and there, but we've had no major problems since we've been using Terminix. They provide great service and I can depend on them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 22, 2018
For quite some period of time, Terminix kept having our account in arrears or past due, because we haven’t paid the bill, and I said it’s because they never sent us one. That probably evolved over five different conversations on the same subject from different people at Terminix. We said that we paid and it was an online bill pay that we used. They were about to turn it over to collection, then I told the Terminix person who was calling from some central office someplace, that we had paid it, and I said it’s check number so-and-so, and it cleared in such-and-such a date, and she asked if I could send them or fax them a copy of the check and I said “Sure, I can do that”. Once they got that, they called back and said that they're turning it over to whatever department that processes the payments. But the fact of the matter is that it went over several months.
When the actual technician came to do the next service, he said “How are things?” and I said “Well, with you, fine, but I have trouble with your billing people, because they say they send me a bill, but they never do”. So, he called his office and he said “Can they email it to you” and I said “Fine”, and within 5 minutes, I had it, so he and his local office were great. But I wonder if, corporately, there was a little dysfunction going on. Nevertheless, pest activity has been fine. They did what they’re supposed to do. On occasion, we may get some ants between services, and we just call a technician and he comes right over and takes care of it. We’ve been a customer of Terminix close to 30 years. If we didn’t like the service, we wouldn’t have certainly stayed with them that long, but the billing thing was about to drive me to go look at another exterminating service, except that I liked the local technician who actually does the work.
We’re sorry to hear about your recent experience with Terminix! We value your feedback and would like a chance to resolve any issues. Someone from our local office will be contacting you to help assist with your resolution.
Reviewed Jan. 22, 2018
I had to call Terminix for some ant problems. I pay them monthly, but they come out every quarter or if I got ants. They've been out here a few times and my agent's pretty good. He was not only doing his job but he actually cared. He gave me his card and said to just call him and he'd take care of our bug problems which he has done every time. The most recent time my agent was here, he spent half an hour in the kitchen and we haven't seen an ant since then. He also put the termite inspection on the backhand. And at times when he couldn't make it, they sent a supervisor and two other men and got rid of the pests for a while which eventually came back. I didn't want to call at the time, but they told me not to hesitate and that they'd come out 50 times if they have to. The best advertisement's a satisfied customer and I'd give them a good recommendation. I've been in the same place 38 years and Terminix gave me one loyal employee who loves what he's doing. I'd take that over a handful of good workers.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 22, 2018
I had Terminix for several years. There was a disruption in service due to household changes. Since I’ve been back with the company, it’s been the same gentleman that comes in to service my home. He is very respectful and thorough. It was a positive experience the last time he came. He was pretty receptive in addressing my concerns. Also, I spoke with a Terminix rep regarding a credit card that may have been expired, and this rep was friendly.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
My experience with Terminix has always been a very positive one. The technicians are knowledgeable, professional, friendly, courteous and always appear within the scheduled window appointment time. The products they use have completely eliminated my insect problem. I also like the fact I receive email reminders of my upcoming appointments. Great job Terminix. I would surely recommend their services.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 21, 2018
Terminix comes quarterly and I usually get an email that they’re coming within the week of the scheduled service. Their technicians are top notch. They answer my questions and if I ask them for extra traps to leave, they do it. If I ask them to go into the house and set traps, they do it. Recently, they did the outside of the house and they put the traps out for the field mice. They then came in the house and did the basement. We hardly have any pests now.
Two years ago though we set up for the whole house to be treated and we paid for Terminix money. They were supposed to come back for a piece in the garage but they never did. I called them and they said it was a yearly thing. I was getting the runaround treatment and the guy who sold us the packet and told us he would be there for us if we needed him left the company. At that point, I gave up as it was not worth it. That was the only problem I had with Terminix. Otherwise, I would highly recommend them and tell others to use them. They are very good and I've been very happy with them.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 21, 2018
The first time technicians came, they put out the bait then they came back to check it. And whenever they came to inspect, they called to let me know they were coming. Terminix is trustworthy and the service has been pretty good because I haven't seen any sign of anything.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 21, 2018
Terminix does monthly service on my house. They send me an email and let me know when it’s going to happen and if I have a conflict, I can always change it. It has always been easy. The technician lets me know when he’s here so that I can put the dog in, and he lets me know when he’s leaving. Also, he comes in the window that they said he would. The pest activity is under control since having their service and I have no problems with them.
Brian, Thank you for posting your experience.
Reviewed Jan. 21, 2018
Terminix came out and their resolution for what I needed worked and I was very pleased. They did a fantastic job and they were very professional. I happened to stop at their local office right near where I was going, and they had a representative in my home within six hours the same day. My wife said he did his work and explained what he was doing, and left. I would recommend Terminix.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
Everything was okay with Terminix's technicians as far as I was concerned. There was one time that they called for our apartment. There were storm warnings out so nobody was going to show up. Then the supervisor came over here and said he was going to have a home inspection for termites. He asked me if I had any problems and I told him I didn't. I got a letter from them but I don't think I'd be renewing with Terminix.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
I have a service contract with Terminix and they come out once a year to do inspection. They send me an email when they're going to be there and if it's not going to work for me I would just call them to reschedule. The technician is very thorough and very pleasant. They've been servicing us for 25 years and we rarely have a problem.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
I was having issues at my last house, so we started using Terminix to clean up the issues. Then, when I bought this house, we decided to start with Terminix from the very beginning, so that we wouldn't run into any issues down the road. My local guy that has been doing my house for the last few years usually calls a couple of days before and asks if the schedule works for me. He's really good about working around my schedule. The technician knocks on the door and I bring him in the house or in the garage and into the side of the house and the backyard. He does his thing and about half an hour later, he comes back out and lets me know he's done. It's quick. However, the service comes down to $50 a month, which is pretty expensive. I would recommend them but I would also let others know of the cost and to determine whether or not it's the right fit for them.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 21, 2018
Our tech was supposed to be back every two weeks but he hasn’t shown up in a month. Previously he came in and told me he was going to need to do some more work. He told me he was going to speak to his boss about punching holes in the walls or drilling holes in the walls, had to ask his boss about it, but he never got a hold of his boss. He was spraying a second time around just to make sure he was getting the bed bugs. He said he needed all the molding pulled down all except the thin little white ones we have because we’re in a mobile home.
The first time he was here, he shoved a cable cord back down in the wall flooring and got it tangled up in the pipes under the house. And we have to get the cord reran. I have no idea why he pushed the cord back down in the floor. I know when I left that morning with my two children that were here, the cord wasn’t in the floor. And then when we come back in at like 7:00 that night, it was in the floor. He left all the lights on in the house when he left.
During scheduling, Terminix usually lets us know either a day or two beforehand. During the very first visit we made sure we could get everything done that needed to be done. Closets emptied, all that good stuff and we had it done and ready for him. The second time he sprayed, he flipped the couches and forgot to cover one of the mattresses. It’s been a lot better since he sprayed, but they’re still here. He told me there are spots that he couldn’t reach because he didn’t have all the right equipment with him. He said he didn’t have a ladder but he wasn’t telling us to get it. If we had a better guy that came out and treated the house, it would’ve been an awesome experience. The company is awesome, but the guy that came out could’ve been a lot better. I would recommend that people use Terminix but not the same guy we had.
Thank you for bringing this to our attention. We appreciate the opportunity to improve our customer experience.
Reviewed Jan. 21, 2018
We've had Terminix for 15 years. They come out every three months and as needed and so far, they've been great. Their reps were friendly and polite whenever I try to get an appointment with them. Their technicians were very compensating. They come in and do what we need them to do. They spray in the correcting crevices of the inside of the house, under the cabinets behind the refrigerator, washers, dryers, fireplace, closet, and windowsills. We have no problem with bugs. I just like to keep it to keep the bugs exterminated and I'm pleased with them.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 21, 2018
We have a yearly plan with Terminix where they come every three months. They take care of everything outside, and the only thing they have to check in the house is the garage, which is down under. They call and send a text message before they come, and they give me the time of which they're going to come, which generally works well. Recently they came sometime in December. Since it's wintertime and the house was closed up, the tech did everything that he could do outside as well as inside the garage. He's a great guy. Whenever we have him come for callbacks, he does a fine job. We also have their termite control and they do a good job with that also. We're satisfied with the service that we get.
However, in the wintertime, their service is fruitless because there's nothing to do. All the bugs are dead or in hibernation. We don’t have any internal problems, so they do a good job of keeping the bugs and pests out when it's an active time of the year. But this isn't in an active of year, and it's always annoyed me that I have to have year-round service when during the winter months, there are no pests to be taken care of. Overall, I'm pleased with the service. Terminix does a very good job and they live up to their word, so I definitely would recommend them. Any issues that we have had, they’ve always come back and taken care of them. It's a good insurance policy to have against pests.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
Terminix contacts me via email when it's time for our quarterly treatment service. I've been with them since the late 70's, and I've never had a problem. The quality of the people they have sent here and the effectiveness of the service have all been as expected. The technician has been doing good. I greet him when he gets here and let him know if there are any problems. Afterwards, he and I get together and have an after action discussion.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
Our dogs got fleas from the dogs next door and it was horrible. We got Terminix for that and thankfully, our girls are doing better now. I have a 10-month-old baby so that's one thing less I have to worry about. Terminix comes out monthly and their guy, Michael, was here last December. He was pretty helpful and able to answer the questions that I had at the moment. He was awesome. I have also mentioned Terminix to a few of our family members. Their service has been good but I would like a little bit of a heads-up a week ahead of their next appointment time.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
Terminix technicians come out once a year to check the traps that are all over in the house. It's for termites and it's a regular service we have with them. They've come out, do their job and they've always been pretty nice. Everything’s been okay.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 21, 2018
We have our Terminix service for 10 years now and it's been excellent. We have an excellent technician whom I've sent in accolades. He's a very good technician, very helpful, courteous, efficient person, offers suggestions, and addresses all of our concerns. He keeps the pest activity in and around our home in check.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
My Terminix experience was good. We were having some ant issues in the house, and I noticed rat droppings outside of the house. I called, they got back to me when they’d be able to come, they came out, and did all the work in a very professional manner. Their technicians sprayed and put out bait and they were knowledgeable and courteous. Since the time they serviced my home, we haven’t seen any ants, but I don’t know about the rats. It’s only been a couple of days, so we’ll see. Overall, they were prompt and effective.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 21, 2018
We have had other pest control people and Terminix has been the most effective. Their service men are very amicable. They listen to what you have to say and they address the problem and your concerns effectively. They were out here several times a couple of years ago, and now they make routine visits or I call them when it’s necessary. The last two guys that came out were excellent. We had a bad problem at one time and it took them several times, but once they found out where the problem was coming from, they eliminated it.
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 21, 2018
We wanted to prevent any problems so we signed up with Terminix and it was easy. After I filled something out online, my phone conversation with their reps was clear and simplified. We have a quarterly service with them and their technician was very clear when he's going to come and what he's going to do. So far, he did a good job. He explained everything very well and very professionally. Their follow up was great too. Everything went well. There were a few bugs we were seeing but we don’t see those anymore. I was impressed with them all the way through. I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
After moving into an apartment building that was infested with bed bugs in Los Angeles I acquired an ongoing problem for over a year. I consider that one of the greatest hardships I have gone through. Not only we're my loved ones and I being bit constantly but this problem affected everything we owned and my pocketbook immensely. The owner of the building had called a pest control company to come eliminate the problem. Although they didn't guarantee that the problem would be gone they said they would keep coming back until it was gone. After the first time everybody still had bed bugs. So they came back over and over again until the company could no longer resolve the problem and said that they could not help us anymore. In between that time I washed everything I owned over and over again so much that my clothes were wearing down and the laundromat was becoming very expensive.
I bought everything over the counter that I know of and sprayed my home numerous times. There was not one product out there that worked and I do believe we became ill because of so many chemicals being sprayed in our home. I then started looking online for something that would help I saw products that were guaranteed 100% to get rid of bed bugs I purchase those and some of them were very expensive. None of those products worked.
Finally I bought one product that was extremely expensive and I figured it must do something because this was a time that I had decided to move and I didn't want to transfer any bedbugs over to my new place. After having to throw away nearly half of or more of what I owned I then sprayed every single item I own individually and packed it in boxes. This miracle product happened to be the worst one I had purchased. Because the second I started to unpack I was infested immediately in my new home with bed bugs.
I was devastated so I called Terminix. After speaking to Terrence from the Chatsworth office half the weight was already lifted off my shoulders. This was the first company that was able to guarantee 100% that they would remove my bed bugs. Although the cost was a little on the high end I was willing at that point to do anything to get rid of this problems. With much doubt in mind I looked forward to Exterminating. Terminix not only used a unique approach but explain to us this is the only way to get rid of bed bugs. They also offered a follow-up in case we found any more or wanted to make sure we were safe.
When we came home that evening we did not find one live bed bug in our home. Still skeptical we were sure that we would get bit at least once. It has been three months now and our bed bug problem has been eliminated completely. About a month ago we were starting to become paranoid thinking maybe we have bed bugs again. So we called Terminix and they came to our home and did a Final inspection and spray for prevention which was included in the original cost. I am so grateful but I didn't have to lose everything I owned and no longer have to suffer the bites that I am still healing from. They were truly my heroes for 2017.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 20, 2018
I've been using Terminix for a while now and our experience has been good, so far. We’re on a quarterly maintenance and whenever they come to spray, I ask them to do the outside most of the time because my inside is okay. I’ve never seen any bugs in my house at all. So, it’s usually around the house, the backyard, the front yard, and along the side right on the front where there are some spiders and they just won’t go away even after spraying them. The technician that comes is very pleasant and accountable.
I’m very satisfied with the company and their services. They're great. They stand behind their word, and if I wanted them to come and we’re not home, they would come in in the beginning of the fall and spray, even though I haven’t seen anything. I don’t have any crickets coming into my garage, nothing like it used to be before I started with Terminix, and he will come back. I have never had any problems with him saying, “Well I’ve been there, and I can’t come back”, because if I’m not here, he leaves a note saying, “if you need any other services, just give me a call.”
We genuinely appreciate it, and we’re glad to hear that you’re happy with your service!
Reviewed Jan. 20, 2018
Terminix calls me when it’s time for me to do my services. They have wonderful technicians who have really given the service I needed and explained everything. So far, the technician that I have now has been with me for a year and a half and he’s been really good. He’ll call me ahead of time and let me know when he’s on his way. He will explain everything that he’s doing for me, too. I’ve gotten to know him pretty well. And in case I need to leave for a little while, I leave the gate open for him. When he leaves, he calls me and tells me then he closes the gate behind him and locks it and I feel very safe and comfortable with him.
I would recommend Terminix to a friend and I’m really happy with them. I've been using their services for 15 years and I like it and I don’t want to go with anybody else. They’re willing to work with me on payments as far as my Terminix plan, my termite plan and it works very well for me. I’m a senior and I’m on a tight budget, and it has helped me a great deal.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
Making an appointment with Terminix is done automatically. They send me an email that they will be coming at such and such day. Our tech had been doing houses on our street. I have had no problem with him being aggressive or rude. He’s very friendly. They’ve done the inside of the house once. I had a problem with fleas and that’s been taken care of. They’ve been doing the outside, and it’s helping because I haven’t had that much problem with palmetto bugs coming in to the garage. I’ve seen two or three palmetto bugs come in from the outside, but usually when I see them they’re dead.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
Terminix comes in quite often. They come every quarter spraying for insects, and then I have the termite bond as well. Scheduling is very easy and it's wonderful. The techs are always very pleasant and they are here on time and they do a good service. Since having them, I don't have any pest anymore, and if I do, I'll call them and they will be right here. They do what they say they are going to do, and I'm completely satisfied with them. Do not hesitate to use them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
I like Terminix and so far I have not had a problem. They came for a regular visit and it was all mainly been the exterior. The texts me to let me know when he is coming, as well as what he did and everything because I haven't been there. I'm satisfied.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 20, 2018
I’ve been very pleased and satisfied with Terminix. I have them come out for scheduled termite service on my house for years. The last time they came out, they called me in advance and said it was time for the yearly check. Their reps were very nice and the technicians have always been good. The one who came out about a month ago was great. He checked the house and did a super-job. I'd recommend them but most of my friends use them.
Reviewed Jan. 20, 2018
We're way out in the country and Jason, our Terminix tech, comes out twice a year to our house and does several homes out here. So, he tries to do everybody at the same time. He's professional and he'd work with you. He's also courteous and polite. He happened to be doing my neighbor's house when she fell down and he stayed with her and took her to the hospital. He's a good guy. We also don't have any bugs since we got their service.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
I have the outside service with Terminix and they come every three months. And I'm not always even here so I wasn't here the last time they came by, but they do their thing, and then they leave me. I usually get an email confirmation about that. I also usually get an email saying that they're going to be coming on a certain day. And I haven't had to call them for anything recently, but back in the past when I did, they've done fine. I had one issue a year ago with some ants, but I called them, they came over, and they did their thing. I would recommend them.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
I always liked Terminix and I've been using since they did the first termite treatment on my house 25 years ago. The latest service was good. I've had the same Terminix guy for three years now and he's very professional. He just comes and does his job, and then tells me if he found anything or not.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Reviewed Jan. 20, 2018
My most recent service with Terminix was wonderful. I had even left a note on the front door of all the things that I wanted the tech to address and the guy took his time and made sure he addressed all of the issues that were on that list. We've had them for roughly a year and a half and we’re on a scheduled service but whenever we need them we call. I always start noticing a few more pests hanging around and I know it’s time for Terminix to come do their service.
Thank you for allowing us to keep your home pest free.
Reviewed Jan. 20, 2018
I live in an apartment complex from the beach and I keep my stuff nice and neat, but you have people around you that doesn't. My landlord gets the place exterminated also, but the guy from another company is in here for five seconds and he doesn't do anything but spray around on the floor. So, I went extra with Terminix because I can't stand having the bugs. They also gave me a good price. I keep a school and I have to be there so I call Terminix to schedule and tell them when to come.
The young man that does my room, I'm very satisfied with him. He comes in, he's really professional and it's hard to find people that care. He also looks for what's hiding, like inside the wall. Last Saturday, he showed up on time like he was supposed to. He went in, took the plates off of the outlets and put poison inside the wall. He stayed for about 20 minutes which was the normal time. He did his job and made sure everything was cleaned up. He was able to cut the roach activity by two-thirds which is pretty good. Once he gets rid of all of them then he can keep them out. When the salesman came by, he said it would take about 90 days because of all the eggs so, they're on the right track.
We appreciate the time you spent to share your feedback! We’re glad to hear we were able to provide the service you needed.
Terminix Company Information
- Company Name:
- Terminix
- Year Founded:
- 1927
- Address:
- 150 Peabody Place
- City:
- Memphis
- State/Province:
- TN
- Postal Code:
- 38103
- Country:
- United States
- Website:
- www.terminix.com
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