Terminix Reviews

I do not even know where to begin. We hired Terminix to handle a pest problem. It was not cheap. They serviced our home a total of two times before telling us the pests were gone and we could continue on. The third and supposed to be final visit, the tech complained horribly about the precious techs job. That it was not done properly and would have to be all done again. He also broke a picture from, a signature frame from Our wedding. Knocked it clear off the wall. We were told we would be reimbursed for the frame. We have not been. We were told they would return to right the wrong of not taking care of the problem correctly, they still have yet to come. This has been going on since February.

On time and great service. Pest are gone and have not come back. If we have any issues with other pest coming into the house all we do is call Terminix and they are on their way to take care of the problem in a reasonable amount of time without hassle.

I've had a wonderful experience with Terminix. They're great to have since Texas has a lot of weird-looking bugs and things. They're also not expensive which is really nice. They come to our house every three months. However, we started seeing activity so we thought that the stuff had worn off. We then called them to have them come out. Their technician was very nice, knowledgeable, and explained stuff. He did the outside of the house, all the way around and he put some granules in some areas and sprayed other areas. He also changed the traps that we have in our garage and sprayed around the house. He told us that the formula doesn't wash away, even though it rains. Since then I've only seen two, one of which was in the house in the front room on my curtain. Every now and then we see one, but other than that, we're pleased with Terminix and we've told our neighbors about them.

I was out in a very rural area and I have a very old house. It's a historic home and things, like my doors and windows, don’t really close all the way. I'm always having little critters come in my house. So it's really important that we have folks come out and take care of it on a timely basis and get a quarterly service. The technician sent out by Terminix has been great. His name is Oscar and I’ve been using him for three years.

I've had Terminix for years and will only occasionally see a spider or two. They came for a regularly scheduled visit, went through my basement area and sprayed where they needed to spray. They would call to tell me when they were going to be here. If I'm not here, then they just spray the outside of the house. The techs have been good. The guy who comes most of the time is very friendly. He does a good job and I'm happy with what he does.

I like everything that Terminix had done for the last ten years. If I got a problem, I call them, and they come and take care of it. They call me to set up the appointment, then I confirm it or change the date and go from there. They go through the whole house, and if they see something, they will tell me the cause of the problem and what we can do about it. They're all professionals. They all got their badges. They're courteous, well-groomed, well-dressed and they do an outstanding job if anything had to be done.

I’ve been with Terminix for two months and the most recent visit was good. I just submitted a request online and they came in, that’s all I needed to do. It was easy. The techs were professional. They did good, however, my problem still exists and I don’t think it’s working.

Terminix comes in quarterly and sprays in the house. Their technician was a friendly guy and everything went smooth. Last fall, we had a problem with big, black ants and they finally ended up getting rid of them ‘cause I haven’t seen them around.

Terminix came to take care of the annual bug spray and all went well. I schedule the service online and it has been good. Also, the technician is great. Overall, Terminix have good people.

We have been with Terminix for over a year and we pay them every month. The last service we had was a month ago and we were able to communicate very well with the technician who comes out. We talk about different things and he's very friendly. He also always tells us that if we have any problems, just call them right away. Overall, we had a good service from Terminix and the pest problems we had aren't there anymore.

I've been with Terminix for a couple of years now and they service us quarterly. They do everything that they say they will do and they do it straight professionally. Before their technician gets here, I get one of those robo-calls saying when the technician will be here, to make sure the animals are inside and that there's access to our yard. Brian, the technician, was very thorough, knowledgeable, affable and very likable. He was a pleasure to work with. Once, a mouse popped into our house for a quick visit and he came, put down a couple of traps and solved the problem immediately.

Terminix calls me beforehand when it's time for their monthly schedule. They give me a specific time when they’re going to arrive, so I leave my gates open for them and that’s always a plus. Every time they come, they’re always really nice, especially when I talk to them over the phone. The techs even make a notification on the paper and leave it on the side of the door where I could see it. They always write what they did and if there’s any weird insect activity. I’m really happy with Terminix and I’m going to stick with them for a while, for as long as the service is really good.

Every three months, Terminix makes an appointment and sends me an email. Last time, they sprayed from outside and the tech was very good, polite, and professional. Everything is perfect and I liked their service.

I get an annual routine spray in my house from Terminix. Their technician has been perfect, friendly and has taken care of everything. He lets me know when he's going to be here and alerts me whenever he's going to spray. He also tells me to call him if I have any problems and to get up with him if I need to do an interior spray. Everything was always professional and I’d recommend them.

The last time Terminix was in our home, it was for a routine maintenance. We had a pest control situation and our experience so far when having to schedule a service has been fine. They call and confirm that they have to be here for their service, and if there's a problem, they're flexible. Though we don't generally deal with the technicians when they're here. They just knock on the door and tell us they're from Terminix, then they go do their thing. While the pest activity in my home is under control, it's still the same. We have ants sometimes but not very often. My son has been getting bit a lot, but they're too big to be flea bites. And if the ants start to get crazy at a certain time of the year, we call Terminix and let them know. Overall, we're pretty happy with them.

We have an ongoing mice problem. We called Terminix and their technician came out to look at the problem. He was supposed to send me an e-mail but he never did. I'm still happy with Terminix and my experience with them has been great. I'd recommend them.

I've used Terminix when we first showed up and bought the house because of insect problems. Now, a new neighbor moved in and started doing construction and building fences and that brings mice and snakes so a few neighbors and I started to have mice. Terminix's tech came in, did their job, filled in obvious holes and put in baits and traps. He was thorough even though he was beat at the end of the day getting here. It took a little bit though to really get rid of the mice but two days ago, we ended up catching a little one. They left me a lot of stuff but none of the bait boxes so I’m hoping that maybe they can seal up some new stuff. Other than that, I'm very satisfied. It's an old house so you can’t control everything. The people at Terminix were great and I'm always happy with Terminix.

I have been using Terminix for about a year and I've had an excellent experience. I have my service set on an annual basis. I have had no issues with any of the reps and the technician was very good. He answered any questions that I had and was very polite and good to talk to. He came out to check the termite traps around my house and verify that everything was still good. He also replaced any that needed to be replaced.

I’ve seen some bugs so I contacted Terminix. The pest activity in our home decreased immediately after the first time and recently we had some things coming back, so Terminix came to the house and did some extra spraying and then that took care of it. Terminix helped us, and everything's been good.

We had somebody from Terminix do our inspection and then Jared has been doing all our extermination. He has been thorough and it has been really awesome. Our house is pretty much cleaned and the bedbugs have all been gone, so I'm super happy. Scheduling the service was easy and I did it through Jared. The first time, we scheduled through our inspector and they got us in the next day, so it was fast and convenient. After that, we scheduled for two weeks, and once we had to move it to a sooner date so I called and had it moved within a couple of minutes. I really like the people we worked with. It’s expensive but I don’t mind putting out that kind of money if I’m getting service that's seriously on top of it. I was worried in the beginning because they have a 30-day policy and it was 25 days when we found another bug and I freaked out, thinking it wouldn't be fixed. They said they start rotating 30 days every time they come back, so it was really good.

A mouse crawled in through the exhaust hole in our fireplace and when we would come home, we would also see many of them moving really slowly, dying and heading to the door trying to get outside. My husband and son threw away four of them, and most of the time, I just saw the signs of their droppings. I couldn’t take it anymore and I called Terminix about it. Their technicians came in and they were nice, understanding and knowledgeable about what they were doing. The whole process took about two hours. They set traps outside, put a gel seal on the cellar door and made sure every nook and cranny was covered. We also told them about the mice dying and they asked us if we had put any poison down, but we didn’t. The previous house owner might have pre-sprayed the cabinets.

I initially called Terminix due to problems with cockroaches. There were still some so I called again. They came in and did what they were supposed to do. There may be one or two cockroaches that we've seen, but for the most part, it’s gone. I'm satisfied with the experience.

I had a good experience with Terminix. I had a problem with raccoons and they corrected some of the things that I was worried about. The last time one of the technicians came over, he checked out the roof and took a look around. He also changed the busted cover outside. They've done a good job.

I’ve been with Terminix for about two years now and scheduling their service has been very simple. They call and they come. Their reps have been great and the technician who has been coming out, John, was excellent. He has been very nice and has done a great job. He sprays quarterly and I don’t have spiders or bugs in the house at all. I’ve been very happy with Terminix, and I highly recommend it.

I'm out in the country and I started having roaches at home so I had Terminix come out. I was with them about eight years ago but I ditched them for a local company that was cheaper and would still keep coming out if I saw roaches. But they weren’t nipping it in the bud and I started to see that it wasn’t working for me. Plus, they did the baseboard and I hated that. It smelled. I remembered that Terminix didn’t do all that and they have a cleaner way of getting rid of the roaches. They also gave me the $50 dollar deal when I signed up again, so that was awesome. I set up a routine schedule with Terminix which shows up on my email for scheduling which was easy to do. Lately, they’ve told me the time they're coming and it agreed with me, so I haven’t had to change it. They always let me know they’re on the way, too. Then I have them on auto bill pay, which makes paying easier for me.

We got a new house and it hasn't been treated for termites. Our friends told us that Terminix is one of the better ones to go with for any pest issues. Terminix now comes once a year to inspect. Everybody at Terminix has been very good. And the technician cooperated with me every way he could and he did his job. I have to work Mondays through Fridays, and Terminix is good about coming after hours. I had a great all-around experience. If people are going to have a house, they need some kind of termite insurance policy, and I recommend Terminix.

Terminix came for a regular scheduled maintenance. They come every three months and my interactions with their technicians have been wonderful. They were very efficient and neat and they called to tell me they were on their way. We've been very pleased.

I've had Terminix since August and we have them on a maintenance program, but they would stop it on November since winter is approaching so their service is not needed, and then restart again after. Scheduling with them was easy. They called me, sent me a message or an email message when they would come. The technician was nice but I am not incredibly thrilled with their service since there are still mosquitoes. They came last week to spray for mosquitoes. However, they did not spray at some places so I still noticed some mosquitoes but fewer and definitely much better than before. They told me that they could come back if the mosquitoes become more. Another thing is that I hear little footsteps in the attic a couple of nights ago. I haven't heard it lately but if I hear them again, then I have to call Terminix as it may be an animal that lives in the attic.

The first person that we spoke to when we hired Terminix was not aware of the technician’s schedule. We were told to pick a day and they said that that day was confirmed but it wasn’t, and they would still talk to the technician to see if there was a spot on that day. That happened again so I had to wait at home twice and nobody showed up. I was upset. The lack of communication needs to be improved because if everyone has access to one schedule, things would be better. Apart from that, everything was good. We’ve had Terminix for only about four weeks but the tech was great. I called them because I had some small spiders here and they came out for a spray. I still have some spiders at home but less than I had before so I'm observing. I'm waiting for a few more days to see how it goes and if we need a booster then I will call back.

My mother-in-law was the one who recommended me to Terminix and I like them. The tech was really nice. He told me how he was going to do everything, and he started from the back to the front of the house, and then he did the inside. I was told before he even came that we had to leave for two hours, so I already knew about that. After he did the outside, he told me that he was going to do the inside. We went outside and then we waited for him to finish the inside, and I locked the house. It was a good service.

I had my first visit from Terminix. Things got a little mixed-up in the scheduling, however, since Judith, who owns the house, live in Alabama, while I, who live in the house, is in Kentucky. But we got that sorted out. Their technician did a good job.

I cannot say enough about Terminix!!! When I first moved to Hawaii I had amazing service with Dan who always put up with my questions and concerns. He cleared every bug problem up that I had and was so nice. When I moved I got nervous because I didn't know how my new service guy would be. Well I lucked out again! Jason has gone above and beyond to ensure I feel comfortable in my home. He always make time to come out when I call about bug problems. He's so considerate and helps again, with all my questions even if I'm acting like a spaz. Totally recommend Terminix and these service guys to anyone!

I've had good experience with Terminix so far. With the most recent service I've had, I went to their office to schedule it. I told them my problem and they came out the next day. It was easy. I had a spot that I had them come out and check for termites, which weren't termites. But they checked it for me anyway and then they did a service. It wound up being a water problem.

We've been customers of Terminix for a long time. We had the termite protection put in so Terminix comes once a year and double checks to make sure everything is okay. I normally get an email about the schedule and we get a phone call before the tech comes. The tech who normally comes out here for the quarterly inspection is very professional and very nice. Anything that I ask him to check on, he does. Ever since treatment, pest activity seems to be down except we can't get rid of stink bugs, some spiders, and some daddy long legs come in, but I don’t think you can keep everything out. We don’t have a big infestation of bugs so everything seems to be working fine. So far, we're very satisfied and I would recommend Terminix to other people.

It was sometime in February or March when I first called Terminix. We started seeing a few roaches, and we were having issues with spiders outside, in the port. Scheduling was simple and easy. They also did a follow-up. The gentleman who comes out is awesome. He shows his professionalism and he does a good job. He calls a day ahead and let us know that he's coming. On the day he's supposed to come, he lets us know when he's 15 minutes away. Plus, he asks questions. He always asks if there are any other problems. We haven't seen any pests since they've come. Everything's been wonderful. They have good customer service and I would recommend them.

Terminix did my annual termite inspection and the technician who came out was perfect. Scheduling the service was easy and when I was on the phone with them, they were excellent. We’ve had Terminix for five years and they got good service overall.

I have two contracts with Terminix. One for the garden and the other for the termites. Both were perfect and they explained everything. The guy for the outside turned everything over and removed all the web. The other guy explained to me what are termites underneath the house and what are the ones in the walls. I just bought this house about six months ago and the previous owner also had Terminix. And when I call Terminix, they always refer to me as the previous owner of the house. I called them many times to change it. They said they will take care but did not address it all. Other than that, I'm looking forward to staying with them, and I would definitely recommend them.

We recently had a routine service from Terminix and also some additional services. Scheduling was easy. They were able to get me in very quickly and reassured me that they would secure the schedule as quickly as possible because we have carpet beetles. They thought they were bed bugs and that’s why I initially freaked out because my little one has little bites all over. But it turns out we have carpet beetles which can come in on fresh flowers or in old furniture. Terminix diagnosed it and gave me some time to prepare everything so they could treat it. They were wonderful. After treatment, so far, it’s been good. But my little one is still getting some bites and I’m seeing kind of like bug casings. I had talked to my technician and he said to just give him a callback and they would come back out and schedule another visit so he can inspect and possibly spray again.

Terminix comes for a quarterly pest control and recently, they came for mosquito treatment. It was easy to schedule an appointment using the app and I appreciate that. I wanted to take the treatment off for the rest of this year and put it at the beginning of spring so I changed the schedule, but I found that I needed it a bit more frequently than we had scheduled before. The reps were very kind and they found that last year, Terminix didn't respond quickly enough for the mosquito service. I had told this to the regional customer service and they said that they were making changes on a local level. On their end, it's true and since I could reschedule, I didn't have the same issues that I had, so those changes that they implemented worked. The technicians that have come out were very respectful and kind and the Terminix treatments are very effective.

I really appreciate having Terminix and I have been with them for years. They're keeping the bugs down and I'm happy about it. They come out on a quarterly basis to do routine treatments outside. The technicians sometimes call me in advance before arriving and I appreciate it if they'd call me before.

I have different types of contracts with Terminix. I’ve had them for 30 years and I don’t have any complaints. They’re scheduled to come in two days. I usually get something that says they're coming on a certain day, in a range of time and then I've been contacted when they're actually on their way. I’m satisfied with my experience.

Terminix services our home with a regular visit quarterly. We got an ant problem once and a few spiders and they resolved those. A few days before the service, they'll call me and tell when they're going to schedule. Then the day before they come, we get another reminder. And on the day of the service, they text us that they'll be out within a half-hour. I have a dog so it’s especially nice since we know when to let her go out and potty and to get her back in. I also like that their management is very open to suggestions and price negotiations. I’ve been a customer for over five years and when I bring up to them that we get a lot of competitiveness in the area, they are very receptive and do not want to lose the customers.

We had a mouse problem. Since we saw one, we called Terminix right away and Phil came right back out that night and laid the traps to take care of it. Terminix responds very quickly and it's wonderful. And since we're a school, Phil's got the proper traps laid down so the kids can't get hurt by them. He's on time and predictable. He usually comes in the morning that's why when we saw one in the afternoon, he came right back. We caught three the first day and one the next day, and we hadn't seen any since then. He's very thorough. Every time we have a problem, he comes right back out and takes care of it. We love Phil. He's great. He's been coming for a long time.

We have used Terminix everywhere we have lived in the US and have always had good, consistent service. I have rarely had to have them return. They have almost always explained what they were doing and why, and been very courteous. I count on that.

I’ve been with Terminix for over 40 years and I called them up recently for a particular reason. Their guy came out and he sprayed. He’d been excellent and I love him. But I saw some big roaches, and the worst thing is for me to see a bug in my home. I called on a Friday but they couldn’t get anyone out until Monday or Tuesday. I told them that it was not good enough for me because the guy had just been out here a couple of days ago and I saw bugs. So, I needed somebody out here the next day. However, the guy that comes out here was all booked up because they had new customers and had a lot of schedules, but the rep said that they'll try to get someone out by Monday.

I’ve been using Terminix for years. The last time they were out here was for a special call. I had ants in my front entryway, so I called our tech Derek directly. He said he was in Boston and he would come the next day. However, I wasn't home so I am not sure if he showed up. The ants were not entirely gone so I got a can of Raid and I started spraying around the corners. But, I wasn’t really upset about that. Derek became our technician when we switched about two years ago. He was terrific and very responsive.

We live in the country by the farm so we got plenty of bees. Terminix came when we made a special call. The guy was on time but it was too windy that day. He got everything he could except the fireplace chimney. It got bees in it and it was really hard to get at so we called to reschedule. I think the technicians switched territories for we used to have one technician but they sent another guy out and he told us he'd be our guy from then on. Terminix did a good job for all the bees and hornets were gone.

Recently, Terminix was here for our semi-annual pest control service. Woody, the technician, is a good guy. I like him and he does a good job. We’re both ex-military and we chat while I follow him around inside as we go from room to room. But I don’t talk to him when he’s outside and busy. I’ve been with Terminix for quite a while now and I don’t see any bugs very often at all. And if I see anything that’s unusual, I just call them.

I live in the Hill Country of Texas and we have bugs, scorpions, and spiders. I have Terminix on a quarterly service and they’re great and helpful every time they come out. I have scorpions bad enough outside that they ended up spraying ten feet away from the house to try to coat the area and keep a barrier up for them. For three to four weeks after they spray, the pest activity is slower than normal because the chemicals are down. But as it starts wearing off, I call and tell them that what they sprayed is not killing the pests anymore and that I see a boost in the number of scorpions. They come back out and re-service and try to figure out where things are coming from.

We have a one year contract with Terminix and they come out every three months. When I want them to come inside, I would call and schedule an appointment for them to come in. But if everything’s okay inside, then they just automatically schedule it every three months and spray outside. Then they leave a note or receipt on the door letting me know that they came out and what was it they sprayed for. Terminix came out recently to spray outside our house for ants. I haven’t seen any pests since their service so I’m satisfied.

My animals have fleas and my brother had done a few things in the garage and I saw some cockroaches so I freaked out. Terminix came to spray and they did a mild one. I called them two weeks later and they came out and did another one but mainly just for cockroaches because they’re supposed to do two. Then I called them again because I saw fleas. They finally sprayed something all over my carpet but I still have fleas. I treated my yard, my dogs, and the insides. I give my dogs a bath twice a week and take them to the animal vet.

I've had a pleasant experience with Terminix. My family has always had them and that was the name I always recognized and respected. They've always been reliable, dependable and their communication has always been very good. I used to get emails saying it was time for the service and they always called beforehand and gave an estimated time. They'd also call before they came so I didn't have to wait around forever and it all worked. Our technician was always eager to take care of any problem that we might have and always comes out and asks us if we have a pest problem inside our house. In fact, we had ghost ants before and he put some stuff outside where they were coming in. He was very professional and friendly. Right now, the pests are basically non-existent, other than those stupid ants that would come back occasionally.

We've been with Terminix for more than two years. They do a monthly spray and they do a good job. The scheduling was good and they contacted me before they came. The Terminix rep I've spoken to on the phone and the one who came were nice.

We're on our 23rd year with Terminix and the people who lived in the house before used Terminix as well. They come out every other month and we also have the termite inspection once a year. Our technician, Bill, is great and we try to have him every time. However, they try to send emails and set up appointments without consulting me, which is something I don't like. I prefer a phone call as opposed to an email because they send me a schedule in the middle of the week and I'm never here. Otherwise, they've been terrific.

Terminix takes care of all my pests and they always tell us to call if we need them to come back. They come out on their scheduled time, and if we need an in-between, I just call them and they’ll come out. Over the past year, my son was in the hospital getting a bone marrow transplant so we couldn’t really let them come inside the house. They were accommodating with that. They took care of the outside, which they're really good at. We've had the same technician for a while now, and before that, we've also had the same person come out, which is nice. He’s very knowledgeable and he has been able to help us when little things come up. I just described to him over the phone, and he knew exactly what I was talking about. We're satisfied with the service. It's been wonderful with Terminix.

In general, we have a lot of spiders. We also have tiny little ants that are reoccurring and some bugs that seemed to be in our yard. I was worried about some getting in the house. About a month ago, I signed up for a year package with Terminix. The technician they sent was very good. He was very knowledgeable and thorough. He would inform me before he comes, and then he would call again saying how close he was. Since signing up with them, they took care of all the pests and so we haven't had them anymore.

Terminix recently sprayed for bugs in my house. They come once a quarter and there shouldn't ever be bugs. They reach out to us to remind us when the service is coming. I had a different guy before but the new one was fine. She was great.

When I got our house we had termite damage real bad. We called Terminix out and it’s been ten years. They come quarterly and once a year they do termite checks. I’m staying with them because they always say they come back once they start. It’s like their home. They usually call me if I’m home and then they’ll come out because I don’t know when I’m ever here. The technicians were good. They are in time in doing their work and it’s very pleasing to me.

The house we're renovating had previous termite damage so we called Terminix for a service. Their representatives were all very helpful and flexible. Then the guy that came out was very thorough. I kept an eye on him because I wanted to make sure he created a complete barrier so the termites wouldn't cross over. He did a good job and knew what he was doing. Their service was excellent.

Terminix recently came to spray for termites and put down the base stations. I called them up and was able to schedule with no problem. The technicians I had contact with were very helpful and professional. Overall, it was an excellent experience. I was satisfied with how they handled each step of the process, and they were very informative with what I needed to understand.

I’ve been getting services from Terminix for over 10 years now and they’ve been nice. I had roaches and the first time they came out, the roaches ran away. The last time I needed a service, I also had some roaches that were coming from under the house. The tech who came was nice and did a good job since I don’t see many of the roaches now. He sent them back to where they came from.

when they're coming and when they're leaving. Plus when they come they let me know what they are going to do. Every once in awhile those big roaches show up but they do that with everybody. I see them all the way out in the yard. Other than that there are no other pests. It's like something has happened to them and the treatment that Terminix had put out has affected them.

We had the routine visit from Terminix and haven't had any issues scheduling the service. They've all been friendly. They ask if I have any problems and they do their service.

We've had the same person since we started the service with Terminix and I like that. He comes in and does his job, but he's pleasant and we can trust him to go in the bedrooms and he doesn’t seem to be a shady guy that we would have to follow around. We are on a set schedule with Terminix. We had a bad infestation and I knew that just once or twice was not going to get it. So, I've had to call him back a couple of times and asked him to treat again in the perimeter, and he took care of it promptly. The pest activity in and around our home decreased dramatically since Terminix has been coming out to spray.

I recently had a routine call with Terminix and since the treatment, the pest activity has been fine except for ants. Here in Florida, ants are pesky because of the weather problem we have. Harry from pest control comes right out and does everything he can possibly do. He looked outside and inside, so I’m very satisfied with him. Plus, he is very nice and courteous.

Terminix has good, honest and professional people like our technician Brian. We aren't seeing any bugs and that’s all we want. It has been a real pleasant experience.

We just moved and we called Terminix because we were seeing a lot of bugs around. I scheduled the service online and it was really quick and efficient. And the guy who came to spray for everything was pleasant. He explained what he was going to do and told us how the process works and that we could call if we had any other problems. The pests have been reduced, but I still see quite a few bugs around. I am going to give it a few more days and then I would give them another call. We will use them again.

I've been with Terminix for more than one year now and I have a quarterly service with them. The technician was a great guy. However, we need to repeat the treatment inside our home because I still have some spiders since the last service. It's been less but I still have them. Other than that, I'm fine.

Terminix came in, did what’s needed to be done, and gave us a couple of pointers. I needed the service sooner, and the techs were able to do that for me. After the spray they did last week we saw a lot of them dead, but then we still have some activity so we will probably need them to come back. It would be nice if they can give a discount for people who have been with them for years though. Still, I would recommend them. They quick, punctual and friendly.

I have had Terminix in Georgia for about 15 years and in Nashville for 16 years, since the year after we built my house. Joe and everyone have been very professional in Georgia. I had no problems with them. When there was an appointment set up, the technician would come. They know they have to ring my doorbell to get into my crawlspace and I have to open up the back door. If something went wrong and the technician couldn't make it, I would always get a phone call but in the last couple of years, I've hit a couple of snags and this year was worse.

I have an annual inspection with Terminix. They contact me and let me know it's time for the appointment. Then I get a call from the technician telling me he's coming. He's good. He tells me if there is a crawlspace that I don't need to be there. We've loved our six years with Terminix. We never had any active termites or anything but we had some damage that had to be dealt with, and Terminix got it all taken care of.

Terminix is improving. Previously I wasn’t happy with their service and I told the manager that the guy he had coming out just did the outside and I wanted him to do the inside. I'm guessing the gentleman said that I wasn’t home and that wasn’t the case. The manager immediately scheduled someone out to do the outside and inside. Another guy came in and did what he was supposed to do. He was thorough, and with regards to pest activity, I haven’t seen anything, so it's good.

Terminix recently came out for my quarterly service. I generally have the same person who was Andy. We meet at the door and we speak a little bit about what I need to be sprayed and he takes care of everything. He is very good. I had a new person this week but the technicians are very knowledgeable about anything I've had if I've seen anything. They adjust their spray and do different bugs. However, I like having the same person to come. I like knowing who is coming to my house.

I like Terminix very much. I've been with them for nine years and I've been happy with them. The only problem is they're pricing me out because, being a retired person with not a large income, it's hard for me to afford their services. The price has steadily gone up. The lady cut the fee back some for me this time and I will be paying it when my social security pension comes in on Wednesday. Usually, Terminix calls me to schedule my service. If the date they give is not good for me, then I cancel and reschedule it, and I don't have any problem doing that at all.

Terminix looked at the area and patched up some openings that the rodents were getting into the garage. They gave us traps. It was very good. They were very easy and nice and worked with us on our schedule. They were pretty cool. We paid the $800 and when they came to patch the holes, that was included in the price. I went to Home Depot and purchased a door runner so that way the rodents couldn’t get under the door. The techs didn’t ask for any extra money. They dropped off extra traps and that's all included, which was a big help. They said that the service is an annual thing.

Kevin gives me a call to let me know that he is coming. Usually, I'm at work when he comes by to spray around the house, but if I know of some problems, I tell him and he gets it taken care of. I like the fact that he listens to what I have to say. The pest activity in my home had really gone down since having Terminix. There were vacant houses in the neighborhood that were being remodeled about three or four months ago. The pest activity kind of picked up and I told Kevin about it. He has been very good in leaving those traps and everything out. And I’ve been putting those out. Each time he comes to spray, he brings more. And I baited them down pretty good, so I’m really thankful for that. I can depend on Terminix. They do what they say.

Terminix visits us once a quarter for the pest and once a year for the termites. We get a notice through the email to let us know that there's an upcoming visit and that we can reschedule if we needed to. This year has been a bad year for bees though which is strange because we've never had that before. But overall, it was an excellent experience with Terminix. Their technicians have always been extremely professional, polite, on time, and whenever we had questions, they were very knowledgeable.

Last week's termite inspection with Terminix has gone well. It wasn’t one of their normal service calls, which they do every so often. I was just trying to sell the house and needed to get the termite inspection done. The technicians were very pleasant and professional. Since the service, we haven’t had any pest activity. I'm satisfied with Terminix.

I have Terminix because I kept having so many bugs in my house. I told Terminix I thought they had weakened the stuff they used to spray with. But Anthony, the young man who comes, is one of the nicest ones I ever had. And so far the situation is better now.

Terminix came to kill a couple of big wolf spiders and they did great. The tech who came was nice. He told me he got those pests. I said great because I was scared to death of them. Spiders are a lot worse issue. Overall, I've been very pleased with Terminix. They’ve always done what they're supposed to do.

Terminix is a reputable firm. They got me set up every three months and they were very efficient. They did the first treatment about a month ago and it seems to be working okay. They did a nice job and I appreciate it. They said they would call me when it was time to do it again. I would recommend them to a friend.

My experience with Terminix has always been very good and I've been with them for over 20 years. I'm on a routine service with them. When scheduling my service, the reps have always been excellent, polite, professional, and personable. Also, I've had good, super interactions with the technicians. Whenever they came in and took care of something, it was taken care of. My overall experience with Terminix has been excellent. They were good and professional, and they did what they were supposed to do, and I appreciate that.

We had groundhogs that were invading. They got into the basement and were trying to enter the main part of the house. So, I wanted somebody in a hurry. I had people that said they could be out in seven days but wanted it the next day. I said to the young man who came out from Terminix that I had three other calls out and whoever will take care of the problem first would get the job.

Scheduling the service with Terminix was fantastic. We know them and they are in our area, so we went with them. We've been with them for two years already. The techs have been great and they do exactly what I asked them to do, and they have been polite as well. The service took care of everything. They do a great job, and I can't think of anything they could do to be better!

We had mosquitoes outside and I called Terminix. They called me and sent somebody out to see the problem. And now Howie comes once a month to spray for mosquitoes. He's really cool. He explains to us what he’s doing. We know it’s safe for our dog and I can count on it. I also get a text that tells me he’s on his way. Then within 10 minutes, he’s here. It doesn’t take him long to spray and he always lets me know when he’s done. One thing I like is we get the same guy every time. I’ve recommended Terminix.

We had roaches all of a sudden so, I called Terminix and they came out. And it took three visits to get rid of them. When the tech came out, he also checked out signs for spiders, termites, and other bugs and everything in our house, and he put out the bait. He was awesome and the most well-mannered young man I ever had around. There was no foul language and rudeness and I would claim him for a family if he’d let me. He was very clean, professional-looking and nice. The last time he came out, he sprayed for spiders outside, around our storage building and around the swing set. I really like his services.

I call Terminix to schedule a visit, and they give me a time. If the time doesn’t work, then I call them back. The technicians that they send are friendly, courteous, and after they’ve been out, I don’t see any pests. Terminix is very efficient, and we’re happy with them.

I wasted calling Terminix because I’m paying every three months for inspection for a mouse, and then we had at tent, and they were supposed to call us and come and pick up if there is any mouse in the attic, but they're not calling us. I'm not getting our service. When I call them, it’s half an hour of staying on the line. And then instead of getting what I want, they sell me something else. I would like someone to come and pick up the mice from the attic. They are supposed to come every three months for a whole year, but each time they come, they go around the house and leave without going inside. When I complain, they say, “Oh we attack it from outside”, but I don’t think so. My problem is inside the attic and under the house. I’m still waiting for that person who told me that they are going to call and come and check the attic and clean up the mice.

I was having an ant and spider issue. I called Terminix and they got started with them. Their rep got right to the source of my problem and got me lined out right away with a technician quite quickly. In less than two weeks they had a guy out. Now, they come on a set schedule which is every three months. If I have a problem that arises before that, I can call, and they come out and fix it for me.

We live in a suburban area where there is nature, so there were ants. I used to go around the house with an Ortho Home Defense, which was expensive and didn't do anything. We then decided to sign up with Terminix and it was one of the best investments we have for the household. The last experience I had with them, I was out mowing my lawn and I ended up hitting a nest of bald-faced hornets. That was the day before my son's fourth birthday party. They told me that they'd arrive by 8:00 in the morning, but they got here by 10 past 7:00. They wanted to make sure they got the hornets while most of them were still in the nest so that they could kill as many as they could. We were able to have the party and no one got stung. And for Terminix to get there on a Saturday on less than a day's notice was phenomenal.

Terminix comes out every three months because we have a problem with water bugs. They’re so good and really work with us a lot on our schedule. There are times I had to cancel last minute and they’re reasonable and understanding. They also have wonderful customer service who's very quick to respond. The reps are always so polite and friendly and the tech Antonio was awesome. He knows all our special needs areas are and he makes sure that he gets to them. He treats the house properly. Since being with Terminix, we don’t see pests as much, but I'm going to call them back because I’ve noticed that I am seeing baby insects. Other than that, the overall service was fantastic. I’d definitely recommend them to anybody who’s having a pest control problem.

It's been a pretty good experience with Terminix but it could stand improvement in some areas. With the new person, he doesn’t seem to give the same service as our last operator, John. He would make sure to check that there were no critical critters inside or out, whereas we have to ask this new technician. But there are no pests that I could see on the inside or outside my home.

Terminix came for a routine visit recently and it was fine dealing with the rep and the technician. They’re friendly and since the service, we haven’t had any problems. They’re doing a good job.

We wanted Terminix to do a mice extermination and a guy came out twice, the second time to make sure everything was secure and I haven't seen any mice or droppings. I've been with Terminix for three weeks and right now, I'm frustrated. We thought we got all the mice but I saw one yesterday morning. Terminix didn't find all the places the mice were getting in.

We have the silverfish in the attic and every other month, I have a Terminix technician come to our house. He's great, a really sweet guy, very professional, very thorough, courteous and reliable. When I first started last year, I think we went through two or three different people. But he's been my regular guy for a while now. I like knowing him and I hope they don’t change his route because I like having him here. I have his card, so I call him directly and set up the service for the next day. He said if I ever have a problem, I should call him and then he puts it in the system. He's very accommodating too because I always ask him if he could come in the morning and he always does. Things are always much better after their service.

The Terminix guy comes and sprays and we don’t have any bugs except ants. Their technicians have gotten really good in terms of communication. They call us the day before and when they’re on their way. Whatever they’re doing, it’s good. They're a little expensive, but they're the fastest and our experience has been very good.

Terminix comes by once a month and does the work outside, then they leave me a message telling me what they did and I'm very happy with it.

I called Terminix to schedule a service and it went quite well. I got a hold of them and told them I wanted an appraisal and in a few days, a guy called me back, came out and done it. I'd seen no sign of termites and the man from Terminix didn't see a sign of them either. And it had been more than 30 years since my house has been treated, but I just wanted the paperwork that says it's been treated in case I wanted to sell this place. And I wanted to make sure I didn't have termites in the future.

Terminix sprays my son's house once every three months. Their rep is always willing to call ahead of time and let us know when their tech will be there. He is always polite and cordial on the telephone and I appreciate that. Their tech is always on time and we are very pleased with the service that they provide. We’ve been with Terminix for four years and the experience has been great.

Terminix customer service was easy to get a hold of. I did a quote online and they called me in an hour. The tech came out recently for a routine quarter service. That was our first call and they said they’ll come back again in two months. Since the service, I've been seeing a decrease in the issue but I still see some pests. They said that it would take a couple of rounds to really get rid of them. It has been a good experience with Terminix.

I have quarterly service from Terminix. I received a phone call from the tech to say he needs to make sure what type of products he needs to bring. They do not have a ledger or anything in reference to verify what they're supposed to bring and what’s the job. At some point in time, I told them I just want to terminate it and go from there but we had other neighbors who say Terminix did a really good job. Maybe this was a bad technician so I just asked them to send another technician. And then another technician came out. He explained a lot of things to me and he was thorough about the information.

I've been with Terminix for 10 years now. They come out to our house quarterly and do service from the outside. I called them today and scheduled a service and it was easy. I'll recommend them.

I love the man from Terminix, Brandon **, who comes out and treats our home. He is very sweet, so respectful and has a good attitude, and my animals love him, too. He's a really good worker, he's been on time and if he’s going to be late, he'd call me and let me know. Right now, there are still bugs and I don't think the baits are doing that good, but he’s coming back out to spray again. Other than that, Terminix is pretty good. The ones that I spoke with at Terminix have been really good people. The quality of their work is excellent. And I will refer them to other people.

I’ve had the quarterly service from Terminix. The first technician did good but the last one who was here didn't do that well. He sprayed somewhere on the outside but not much on the inside. And when he sprayed inside the house, he didn't spray the bathroom where sugar ants were coming in. I still got some ants coming in but it's not as bad as it was after the technicians came. Next time he comes, I just want him to spray more inside.

When had a termite infestation, Terminix service was very prompt. The technician was very helpful and knowledgeable about the equipment. He also told me that that they offer 100% guarantee that they will not come back. I have been with them for a couple of months now and I have not seen anything so far. They were all very friendly, trustworthy and competent, and I had a great experience with them.

I had used Terminix before and one of the little ladies on the phone pissed me off so I canceled it. I was not a customer for about two years and then I came back because they do good work. The last time the technician came, he did the exterior area of the house and it was very good. I told him that when our neighbors that moved out get their garbage up, I would need to call them back.

Terminix made sure everything was good and all was smooth when it was done. Scheduling was simple and was done online. When the technicians came, my mother was there and she said everything went fine and she had no problems with them. Since the service, I haven’t seen any pest. Terminix is as fine as they could be.

Terminix does my pest service each quarter and, at this point in time, I’m very pleased with what they do. I've been with them for five years and my service is regularly scheduled. The representatives have been very good. I was very pleased with the technicians and their courtesy. When they came into my home to do an inspection, they wore covers on their shoes and they were good to sweep my porches and the fillings, to make sure that they get down on all of the spotters before they sprayed outside.

I have a quarterly contract with Terminix to monitor the exterior of my home. It's for the usual occasional spider but I have dogs at home and so it's important to me that I don't get a pest problem which is why I got a contract. The service happens when I'm at work, and I receive an email follow up with a report of what the technician observed and what they did. So, it's very helpful. I've always appreciated Terminix. They're very courteous, very thorough, and I've been using them for years.

My mother’s house is closed down and right behind it is a junkyard which breed mice. So that's the main reason why we decided to have Terminix do some work for us. I moved her in with me. The price is a little bit high for what they do. But when they came at my house, they charge the same price but they did some stuff inside my house too. It was a pretty good experience.

We have a termites contract with Terminix and have been with them for almost four years. Three weeks ago, they went in for an inspection. I scheduled online, they sent me an email and then it was confirmed. Derek, the technician was great, efficient and friendly. And he arrived on time. I hope that he'd be the one they'd send out to me every time.

The technician from Terminix came and sprayed the second time, and the experience was fine. They are scheduled to come every three months. The service is for the spiders and the insects. Three weeks ago, they did a termite inspection. The guy said that there are termites and it has to be fumigated which I cannot afford. But a week after that, I called another company and they checked for termites as well. He said that there were no termites. There were pallets next to the garage door, but it was from crickets and not termites. So, I'm very upset with Terminix due to that. A couple of times they scheduled, I stayed home, waited and nobody showed up. Also, Terminix is expensive. Nevertheless, for a moment, the pest activity is fine now after the spraying.

We have a maintenance plan with Terminix, so they come every three months. We usually do everything, including scheduling online. I've only had positive interactions with the people I dealt with - they are always very polite. They're here when they're supposed to be. They come to the door to see if we have any issues beforehand, and they are always willing to look at anything that I need them to. Since our services, pests are nonexistent in the house. I would keep using them.

Terminix came out several times for preventative services and they were very good and thorough. We had a lot of centipedes and spiders and they have definitely gone down now.

Terminix. Very professional and courteous. Did the job well and took his time. Happy with the experience. Although I wasn’t very happy with the billing. I pay by the year. But I don’t get notifications when my year is up. To let me know when to pay for the next year. I have been with Terminix for 2 yrs. Not sure when the next year is due. Other than that I’m satisfied.

There was a time when I was having problems with fire ants and some spiders getting inside, and I now have routine service with Terminix. If I don't need them before the quarterly time, they schedule it and they just send me a notice. And if the time doesn't work for me, I usually call them. The technician who used to come before, Keith, was a regular. And the one who came recently was a new gentleman. But they're both very professional, very informed and educated about pest control.

I have had a roach problem for a couple of months. Our church uses Terminix, so I also used their service. Their reps were friendly and helpful, and I feel comfortable with their technicians. After the first treatment, the roaches are almost totally gone. Terminix has done a good job and their service was good, and it's a pretty good deal for me.

Typically, Terminix just comes when I'm not at home and spray the outside. The last time, I told them that we were having some ant problems and so they took care of that. It was a good experience. They have the service scheduled and they send me a notification when my quarterly service is coming to ensure that it's not a problem. So it's automatically scheduled by them and I don't have to worry about it. On the occasions when I've had a concern, either something outside or something inside, they've been very receptive to doing additional things to take care of that. Since we signed up with Terminix, there has been minimal to no pest activity in our house. The only thing is they've been increasing prices every year so that's a bit annoying. But I have no complaints about the service.

We've been on termite program and pest control with Terminix for a long time already. The technician was very nice. I was telling her I didn't want her to come earlier than 8:00 and she said she's going to try to work it out with her person. But I guess she couldn't come later. The dog went nuts and we weren't quite up yet. It was a terrible way to get up. Bu the overall experience was terrific.

We had bugs inside and out and used Terminix’s services for a long time. The first place I called eventually changed to Terminix so we haven’t used any other pest control companies. It was easy to get an appointment with them and there were a lot of different technicians that came. They all seem to be fine and did a good job. For a long time, I haven’t seen any bugs and we haven’t had a cockroach. I found a bug a while back but it was dead. I’ve been very happy with my experience with them.

I was with Terminix for a year. They were coming in but I was still having bugs, so I cancelled and tried somebody else. Also, the guy who was coming out was not very presentable and he scared me a little. He looked very professional but I didn’t like the way he looked at me. But we have two homes and the other house really needs Terminix. They have mice over there and I don’t want my house to have holes everywhere. Overall, they were okay. I would recommend them if you really need them.

We have two contracts with Terminix; the owner has one for annual termite inspection, and we have one for inside pests. The company would call me and then I would talk to the technician, and it’s been good. The service has been working great for us, and we do not have any problems. It helped because we could see active pests on the counter and in the kitchen before, and since Terminix had sprayed, we’ve not witnessed any active pests. Terminix has been professional, courteous, and timely.

Terminix does my house and the man who was here did a good job. However, I have had trouble getting them out here. I told them I had ants and it was bad but they didn’t come on the scheduled time. That was only one time though. Now, everything is okay and I’m satisfied.

We were Terminix customers before and we recently called them to ask about signing up. It was a very nice call. And then the next day, the man came out and sprayed around. He said he would be back in three months and they’re supposed to call us when they are ready to come back for the quarterly service. They are to let me know about a week before they're coming because we’re not in town and I have to make a special hour to get there.

I had Terminix do a home inspection for termite on the house I'm selling. The real estate agent had another person doing the inspection and they did a lot of stuff. They said to do this, do that, and add this. I told them I wanted to get a second person so I called Terminix. I called their 1-800 number and they sent the closest person working in the area to see me. The guy was nice, knowledgeable, and always on time. He was more professional than the real estate agent's guy. He said he'll check in two days to see if there's any of what the termites dispose of to make sure whether we have termites or not in this area.

We have an ant and field mice problem. Terminix installed some traps and they did a good job. They very prompt with their schedule. They call me a day ahead of time when they come here for a visit to do a check-up. The techs were courteous and knowledgeable. Terminix has helped a lot. We haven’t had a major problem yet but we still get them every so often and we have much less pests now. I'm more than satisfied with their service. They're a reliable company and it's been a very good experience.

My Terminix service is expensive but I've had a good experience and I've been very satisfied. They have dates for services and they call me. The technicians come out and check inside and outside. If the service is outside, I don't have to be home but if it’s inside, I do. So we work around that. Their technicians have always been very courteous, knowledgeable and they are not afraid to explain things to me.

I’ve got Terminix and outdoor insects plan but I’ve only seen the termites died. The consultant, the guy who came out, was very professional and courteous. He knew what he was signing me up for and was very knowledgeable about all the different programs. I was good with that and thought that was great.The guys come, treat and put in all the little stations for the termites, but I’ve yet to see the guy come by to do any spraying for bugs on the exterior of the house.

Terminix always takes care of anything that we're seeing and it always works. So far, everything's fine.

Terminix technicians come to spray on a regularly scheduled visit. They're friendly and knowledgeable. I had them spray around the whole house but I didn't get that service this time because I wasn't at home. I have to make arrangement when they come back wherein I will just leave my back gate unlocked so they could spray the area. Other than that, they've been doing a good job.

I love that we can easily schedule appointments and if there are bugs between routine servicing we can call them out again at no charge. Since our neighbors do nothing on either side of our home this helps tremendously to keep us pretty much bug free.

I called on the 195th of October to schedule an appointment for today. I was told by the technician someone would be at my house between 8-12 a.m. I sit and waited and waited and waited. The Tech was not there for 8:00 so I called to see he was in route to me. Nathaniel could not find where someone was supposed to come to my house. He then put me on hold. He came back and told me had found me he. I was very disappointed with Terminix. I have been with them before and never had a problem until today. I will never use Terminix ever again. I will tell my family and friends not to use Terminix.

I had been with Terminix a few years ago, and I went to a local company and then, now, I’m back to Terminix. I just had one service since I started with them again. Scheduling our service was very good. My parents were here when the technician came and he was very friendly and from what I understand, answered all their questions. And he did what we had asked of him. Terminix did a good job, however, I’m still seeing bugs. I have to call them again and have them come back out to do the same treatment because it didn’t do what it was supposed to do.

We had my fiancé’s son comes to visit every other weekend and we found a bed bug in the house. We called Terminix to have them come and treat for that. The salesperson, Ric, has been very helpful through the whole thing so far. We've got lucky because like he said, we caught it early so we don't have a whole lot to deal with. However, the tech that they have to do the treatment of the home has left us wondering if we went with the right people because it hasn't been fully taken care of. We ended up paying because it freaks me out quite a bit with the whole bed bug thing so we decided we'll just go and treat the entire house. Ric said he was good at his job but he doesn't really want to work and you can tell because it seems he's trying to cut corners.

The Terminix team has been here on time. They called before coming into the house. As a matter of fact, we had a hurricane warning a while ago. It wasn't going to hit here, but they called me several times indicating that they were going to be held up. They were very good about it. They informed me about when they were going to be able to come, they sprayed, and they asked me if there were any sugar ants in my kitchen because I previously had them. I told them where we previously had them and they sprayed there even though I didn't have any. I thought that was a good preventive measure and I'm very pleased. Terminix has very friendly and very helpful technicians and they did an excellent job. So far, I haven't seen a bug at all.

It’s always a good, positive experience with Terminix. The last time they came they treated the outside of my home for spiders and they also spray quarterly. They always call and let me know when they’re going to be there. And they’re usually spot on with their time. If I have anything extra that I need or ask them about, they always take care of it.

I've been with Terminix for a long time now. They come every six months and if I don't need them to come, I call them and reschedule my appointment. Their reps are very professional. Their technician is always on time and he also texts and calls me. In the past four times of their service, it's been the same guy who comes to my house. They like to send us the same person over and over. The technician does whatever I tell him to do. I tell him all the pest problems before he starts and then he does everything fine. He knows what to do and even closes the back door. I have a very good service with Terminix.

We had a routine visit by Terminix and it was fine. They came out, did what they said and talked with us about what we needed to be concerned about. The big idea was to prevent any problems and, so far, we have not experienced any problems. There have been a couple of disconnects, though, about what day they were coming back but they were soon straightened out. The techs who come are easy to talk to and if we have questions, they're ready to explain them. It's been very professional. It was a good experience.

Terminix came on a Friday and did the inside and outside like I wanted. And then, the Sunday after that, there were a couple of big spiders in the house. I called them and they said the technician would come between 5:00 and 7:00 on Monday. The tech called me about 3:00 and said he was at my house. When I got home, he told me he couldn't spray again because there has not been enough time gone by since the first one. So, I wondered why he waited and why I had to come home when he couldn't do it. So, it was a little bit frustrating. But he was fine as a technician. He was professional and in both times that he came, he got to my house before the appointment time, which is usually okay. I also asked him why the lady operator didn't tell me that it was too soon to spray, and he said that the ones who schedule the appointments don't know and understand. So, I wish Terminix would let them know so it doesn't happen again.

We've been with Terminix for three months and scheduling over the phone was convenient. Their rep was very kind and the tech was a very nice guy. He listened to what I had to say and treated accordingly. Recently, my wife saw a rat outside of our house, and it spooked her. The tech set up the protection and we haven't seen it ever since. We had excellent service from Terminix.

We have a contract with Terminix. They come out every couple of months and we pay them quarterly. They'd call us and tell us when the tech is coming. Their tech Casey was really good and we're good friends with him now. We've had roaches a lot lately. We were trying to get Terminix find out where they were coming from. One guy has finally come out and looked under the house. Then they sprayed under the house and that's helped with the roaches problem. When the tech comes out, generally, he looks under there and he'll spray it again if we wanted to. They come whenever we call them and we've just been pleased with them. I'd recommend Terminix.

We schedule a visit from Terminix once in three months. I’m really happy with them and they are doing whatever they’re supposed to do. They asked us if we need any additional treatment which we don’t need and they explain everything that they wanted to do. There has been no pests since the service.

Terminix does the regular spraying and the termite control. They contact us by email and they also call our phone to remind us of the service. The technicians have been good and we haven't had any major problems since having Terminix.

Since Terminix's most recent service, I haven’t seen any bugs. They were reliable when scheduling the service because they did a reservation and the technicians were very friendly, down-to-earth and honest. It was good experience with Terminix.

I had used Terminix for my termite problem last year. They were fine when it comes to scheduling service. They sent out a technician that went over everything with me beforehand. He laid it all out for me, inspected the whole house inside and out, told me what was going on, and what they were going to do. They also pre-scheduled a follow-up inspection, which they had already done. It was six months after the treatment and they didn't see anything on the follow-up.

We had a service just over a week ago and it was very good. This was an extra, in-between service because we still had the spiders. They weren't going away. The technician that Terminix sent was very polite and courteous. He was good.

The technician is always on time. They have been great with their follow through just as they said when I signed on. Anytime I have questions or concerns that’s informational for me they always take the time to answer my questions and see if there is anything else they can help with. I have been very happy with my experience and would recommend them to anyone.

We have been using Terminix for approximately 15 years and have been very satisfied with the quality of their service and the end result which is next to zero bugs or critters in our house. I like that we get a reminder notice before they come and we get an electronic summary after they leave of what theyve done.

I haven't been real impressed with Terminix. We purchased a termite protection package several years ago and I understood they would set up bait stations and that they would monitor them. And we paid $2,400 for that service. They set up the bait station and then they said they needed to come and check them at the end of two or three years. Somebody finally came out to check them, said there was activity, and that was it.

Every guy from Terminix who’s come out to us was very good, polite and helpful. They saw that we had some water sitting under our house and suggested on things that we could do for it. They told me I could keep their phone number. When I schedule a service, I just called the sales guy who came out and he made an appointment right there. He was also good about calling me back if I left him a message.

The technicians sent out by Terminix were supposed to come on Saturday but they didn't show up. I don't know if I got it mixed up, or what Saturday they were supposed to show up. But now, I have mice. I normally schedule appointments with them over the phone. While everything about their customer service is okay, you have to go through a lot to get to somebody and let them know that you are their customer.

About two or three miles up the road, they disturbed the ground. We got a lot of other insects also but we started developing recluses and a problem with wolf spiders in here. I've seen a couple, and I got really scared. I called Terminix. A gentleman came and gave us a wonderful general spray inside and out, sealed me off really nice. Then, he put something up underneath the house and after he did that, I haven't seen anything, and I let him come again. I've seen one or two stragglers, but that was about it.

Terminix sealed out everything on the outside of the house. I called in to schedule an appointment and that went very well. The first time it was very easy to schedule. But I had to reschedule one appointment and it took them a bit of time to find me an appointment date so that was nerve-wracking. They didn’t know the technician's schedule so they couldn’t schedule me. But they were courteous and called to let me know that they were still looking for a slot.

I'm scheduled automatically for Terminix services and they let me know. They did a good job when they came recently and the pest activity has been low to moderate.

Terminix comes and sprays quarterly. They’ve been scheduling it wherein they give us a phone call and leave a message that they're coming. I would recommend them, but maybe they need to come monthly because we still have some mosquitos, various little moths and different things like that that still attack us when we go outside, especially on the back side. They’d be coming in the house when we open up our door going out to the deck.

I have quarterly pest control service which I've had for 15 plus years for my rental properties and my family home. Terminix provided good service except for a few months back when there was someone named Tony who didn't want to provide service because he felt that there was too much stuff in the area and he said that the previous technicians were doing it all wrong. I think he was just bitter because he had been place in a different position. I already prepaid for the rest of the year prior so even my tenant didn't get the usual service. And I'm very disappointed that my tenant and I was not provided with the service that we should have. And then the other Tony who was my regular technician returns so everything resumed and were fine. He was doing what he needed to do. I'm just glad I got the old technician back and I would definitely recommend them. I have over the years and have gotten other folks in contract with Terminix.

I was with Terminix for a few years in the past but I cancelled their service because I was going to take care of the pests in my house myself. But I hadn’t, so I came back to Terminix. I’ve had service from quite a few different companies and overall, Terminix's service is very good. They're a great company. I have their service on a schedule and their reps have been great. The last time their techs were here, they came in and did their thing. It was a pretty decent experience. I have boxelder bugs and spiders and now, they have gone down a little bit.

We just moved into a new house and we were getting it set-up. The Terminix tech called me to see if he could come early and I was there. He discussed what he was doing and why he was doing it. He was professional and everything was fine. The pest activity was shaky at first, but it got better and I've seen less and less pests. Overall, everything was great and I'll continue to use them as long as everything keeps going great.

I had a problem with Terminix about the check. I didn't know if I made an arrangement with them to get the payment on my account because for the last two months, they tried to get it and I don't have money in there so the checks came back. I talked to one of their representatives and they straightened it up and everything is fine now. Their technician has been good. He comes every two months and sprays the outside and inside of the house. But lately, I've seen bugs because it's been raining for a few days. I live in the country and I'm surrounded by trees and bushes, and I know for sure that you can't really get rid of them really good. But so far, it's not really that bad.

Terminix is great. The guy who comes by is great, and he does what he's supposed to do and more. The only thing that Terminix is lacking in is that they'll call one time and tell you when they're coming. If they don't get anybody, that's the last call they're going to make. Terminix is like in their offices, not in their people. The guy that worked on my problem even knows where to go get the key as I trust him. He came in and told me exactly what was wrong and he took care of the problem. The offices just don't back these guys up.

Recently, Terminix was here for the monthly service to spray the house. The technician is very nice. He's always the regular guy from time to time we've had the need for him to come out not on a scheduled date and he always comes out and gives us great service. I'm very pleased with Terminix. We got good and timely service, and they've handled whatever issues we might have had.

We have been using Terminix for over 20 years, maybe as long as 30, both when we lived in the north (Illinois) and now in the south (Mississippi). We obviously have no issues to keep using them for both termite control and general bugs like spiders and insects... even a few lizards at times. They are always on time, and communicate arrival time on their way. Best part is their 100% guarantee. Yes they have come back when I’m seeing spiders. It’s also great to have the same technician over the years. They know you, your house, and even your family.

Terminix did respond with excellent service after I called them. I have a long history with the company and hope to continue to work with them.

So many customer service issues occurred before Terminix even came out to treat my house. I called the call center and they gave me a great deal so I booked an appointment for them to treat my house for fleas. First, they cancelled the same day that my home was scheduled for treatment because the call center overbooked the technicians. So I rescheduled for them to come the following week but the night before they were supposed to treat my house, a technician called to confirm and told me a different price than what the call center promised me. They refused to honor the price I was promised so I cancelled my appointment because I no longer trusted Terminix to treat my home. They did not follow through with what they promised nor did they take any responsibility for their mistakes.

One thing I really do not like is that there is a different agent each time Terminix comes out. The agent that used to come out for years no longer does and I don't like seeing a new agent each time Terminix is supposed to come out.