
Terminix Reviews
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About Terminix
Terminix is a pest control company that provides on-site pest protection for homes and businesses. Each visit is personalized to the specific types of pests causing problems for customers, which can vary from state to state or between different neighborhoods. Whether you know exactly what pests Terminix needs to treat or want support in determining the best plan of attack, Terminix can help.
Visit www.terminix.com- Skilled technicians
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Terminix Reviews
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Reviewed April 1, 2018
We had what seemed like moles and we had holes and tunnels out in the yard. I wasn't overly thrilled with the guy who came out but we don't have that problem anymore, at least right now. But we'll see if they don't come back in the wintertime. I call and tell Terminix what the problem is then they come out and take care of it. Otherwise, I have Terminix do the service four times a year automatically and I've had them for several years now. They've taken care of everything that I've had any problems with. I didn't have any mice or ants this year so they were fine. I was pleased with them and I'd recommend them to a friend.
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Reviewed April 1, 2018
I have kept my Terminix service and I’ve been pleased with it. They come every so often, in about every three months, and they always call to say that they’d be here at a certain time. They do sprays for roaches and insects, and they do a good job. I find some dead pests right on the floor after the technician leaves, which I don’t see before they come and don’t know they’re here.
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Reviewed April 1, 2018
We have a quarterly service with Terminix, and the scheduling has been good. Whenever I need them, I call them and then I get an appointment, and they let me know by email when they're coming, then their next schedule and they come again. The technician is friendly and asks if he needs anything. Since we've been having the service, our home is better than before.
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Reviewed March 31, 2018
I've been with Terminix for years and I've never had a problem. I have their service every 3 months and I'm pleased with it. It has controlled roaches from coming in. I was not home the last time they came to spray, so they sprayed outside. They did the scheduling which was fine with me. I was out-of-town and I got the message on my home phone telling me when they’d be there. I was not there when the technician got there so we had no interaction, but the technicians Terminix sent in the years passed have been very courteous, nice, and always willing to do if I asked them to do something extra like spray inside. They're also prompt. Others should use them.
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Reviewed March 31, 2018
Terminix has been good. And the guy who comes is good as well. When I had to call them back, he came. I’d recommend Terminix.
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Reviewed March 31, 2018
My experience has always been good. I don’t have any issues with any pests or bugs around my home, so I’m happy with that. They recently came for quarterly maintenance. Spider season is getting ready to kick up and I don’t like spiders at all. So, having them come out and take care of that stuff keeps spiders to a minimum. And I have a pet, so obviously the stuff that they are using is pet-friendly. Also, the techs are always pleasant. I’m always contacted for confirmation. They let me know that they will be coming out and on the day to confirm the date and time. And whether I’m home or not, they have access to the backyard. Since using them, I hardly see any pests. I appreciate the service and I get what I pay for. If anyone has a pest problem, they need to go ahead and book Terminix.
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Reviewed March 31, 2018
I have seen some roaches and spiders, and I had Terminix come out for the very first time. Their reps were good and courteous and scheduling the service was simple. Everything was on point and on time. And the tech was good, too, and explained everything. I hadn't seen any roaches lately. We still have a few spiders, but what they put down is doing the job. I'm going to schedule another service soon.
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Reviewed March 31, 2018
The technician that Terminix has been sending out to do my treatment acts like he is mad and doesn't want to do the job. Whenever he was to spray, he would say that it takes time and it's a long process. I understood so a lot of times, I would tell him that he doesn't have to do the work that day. Also, the last time that he came out, I told him to set the boxes for the mice. However, he pushed and stuff and he broke one of my things then didn't say anything. I didn't tell Terminix because I was scared and I didn't want him to lose his job.
Still, my interactions with the other employees at Terminix have been fine. I called on them for some services and they would call me and send an email when the next service was due. They would also send an email when they receive payment. While I would have told Terminix to send somebody else, I still think it's a good company. I will call them again.
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Reviewed March 31, 2018
Terminix came out for a quarterly service recently. When scheduling our service, they normally send me an email and they tell me when the persons are coming. But the service schedules that they've given us have never been convenient, so I always had to change it. The fella who serviced us knew what time to come and he always called me and set up a time that was good for me. The technicians that have come out have asked me how everything has been and if there was anything that needed to be tended to, and they told me what they were going to do and where they were going to check. They've been very thorough and pest activity in our home has been under control since their service. The fella who normally treated my home was really attentive and terrific, and he checked everything out. I’m very pleased and I couldn’t be happier with the service.
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Reviewed March 31, 2018
We got a great guy who comes here all the time. He is very polite and professional. He listens to any problem that we may have like ants which is most of the issue. He does what he has to do and then he leaves. The ant activity is fully controlled now. But I got some big trees and sometimes if the branch touches the house, that's where the ants start coming in. But aside from the guy doing what he does, he has recommended I cut those branches too. Everything has been wonderful with Terminix.
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Reviewed March 31, 2018
Terminix is reasonably-priced, and we've been having their service on and off for several years. I like my service guy. He’s very professional and a super-good guy. I’ve known him for years, and he’s always taken really good care of me. He calls and tells me he’s getting ready to come and he comes and does a good job.
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Reviewed March 31, 2018
After my nephew and niece moved in, they had brought roaches in here. Terminix has good technicians and they come when we call them for a service. The technician was very nice and she did a good job and since the service, pest activity has been slowing down.
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Reviewed March 30, 2018
Terminix comes out every three months and it's usually the same technician. He always texts me, and sometimes when he comes and I'm not around and it's just my mom, he'd call me and I'd send him a message if I need the inside done or just the outside. So far, it's working. If I have another issue, they come out to redo it. Like one day, I had to call them because I had mice. They came and took care of that and I wasn't charged extra, which I was shocked about. There's only the one time when they rescheduled the appointment and forgot to tell me. But other than that, they come when they're supposed to and I never had an issue with the guy that does the work. I always recommend Terminix. I just renewed the contract, so I'll be having them for two more years.
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Reviewed March 30, 2018
Terminix does an excellent job, and they are great. I have a scheduled quarterly service with them, but they also come out as needed. Once I ever have an issue, like when I see something, they take care of it. As I am not at home when they come, they always leave a note saying what they have done and what they found. Communication with them is very good. Since the most recent service, our pest activity has been minimal. I would recommend this company.
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Reviewed March 30, 2018
I’m in New Hampshire and my place that I have service with Terminix is in Florida, and I have them do some maintenance once a month while I’m gone. The tech's name is Kevin and he’s a great guy. He’s very helpful and has a lot of suggestions. He seems to be a really genuine person.
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Reviewed March 30, 2018
I have a quarterly service with Terminix. The one and only negative thing I would say about them since they don't call me to schedule and take my scheduling to consideration. They just schedule it and let me know, and it doesn't always work, so I have to move things around. If I reschedule the appointment, it requires that I have to call them and it's an extra step.
I usually have the same technician so we've built up a little bit of a relationship, and I appreciate that he listens to me. Most recently, I had a wasp issue in the front porch area and he took the time to get a ladder and had to do quite a bit of work that day. And I really appreciated that. When we bought the house, we had a pretty significant spider issue because the house had been sitting for a year. But I don't have that problem now, so that's been good. Also, I appreciate the costs. Considering the service, the cost is affordable. And when I call, I can get an appointment within a week or so and the technician is easy to talk to. So, Terminix is all around a good company. I have just set my daughter up with Terminix as well since she rented a home.
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Reviewed March 30, 2018
Terminix comes out for the regular termite service once a year and we've had them for about 10 years now. For the scheduling of service, they get in touch with me and tell me when they're coming out so I have no need to call them. Then when the technician comes, he checks everything inside the house, outside and underneath. He checks for termites every year and they haven't returned so far. Terminix is good.
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Reviewed March 30, 2018
The first person from Terminix that I spoke to for my most recent service was a nice guy and very educated. He knows what he’s doing. But after they came, I saw some little roaches and ants walking inside the house. I called back to see if something was wrong because I wondered how the termites would die if the roaches and ants did not. I got an appointment for the second time to see what they can say and I have to pay a lot of money. But they're good workers and they have respect to people. I'm pleased with Terminix and I would recommend them well.
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Reviewed March 30, 2018
I’ve had Terminix for a long time and they have done a good job. Since I started the service, I haven't had any termites and that’s the only thing that I have them do. Whenever my service was scheduled, it has been fine with the reps. The technicians that came out were very professional, nice, and accommodating. Once or twice, they have come out without letting me know or they had just scheduled a service, and then I wasn’t home so they couldn’t get in the house, and they had to come back. That was a mix-up and a miscommunication, but that has never happened again. I work full-time so I have to make arrangements for people to be here when I’m here.
I recently had my annual inspection when it was due and it went fine. I had a back injury and I didn’t want to walk around with the technicians because they did the inside and outside. My granddaughter was here when they came and she walked around with them. They were very understanding and polite, and they did not leave a mess.
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Reviewed March 30, 2018
Terminix does our termite bond and inspection, and the technicians seemed fine. My complaint is we get a notice of when they're coming and it's kind of a window. Sometimes I don't feel like I have enough notice to plan our lives around when they're telling me they're coming to visit. My other complaint is they recently went up $80-$90 on my annual bill, and I don't know why.
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Reviewed March 30, 2018
We signed up with Terminix for the year and they would come out every quarter. We have the bedbug fumigation and we've had one of the quarterly done so far and everything has been pretty good. They're very timely and I definitely like being able to track the technician.
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Reviewed March 30, 2018
We've been here 10 years and a couple of years ago, Terminix bought out the company that originally did the service in the house. The Terminix sales rep called me and said he was going to be in the area. He asked if I would mind if he came by and checked out the house and I said no. That was good service. He came by and we were discussing then he said that we didn't have a damage waiver in our contract, which if something happens, we'll pay for it. I thought that was a good idea. He offered a better product at a reasonable price and I was happy with it 'cause it was a good price.
I couldn't use the old policy. I had to cancel that then put a new one into place. They did the new survey for the new policy and they did a really good inspection for a whole lot less than it would have cost me a couple of years from now when we needed it so it worked out really good for us. The technicians have been fabulous as well. They are really good and personable. They tell you what they're doing and when I had a couple of questions, they answered them right away. They're real professional the way they do it and I'm really happy with the guys who come out. They did an annual inspection and everything was good.
Wherever I've lived all my life, we've always had a termite bond on the house. When we bought this house, the original company did it and then Terminix took over. Terminix is a well-known name and we never had any issues with them other than the initial billing was wrong. But they took care of that right away and everything got straightened out when they bought out the other company. So we were happy with what we had and we were sure that we were covered.
We always felt secure in Terminix that if something did happen or if we did get termites, they would take care of it. I've never had to worry about. It's an insurance for the homeowner and I absolutely have to have it. It was good to have them because I know they're going to stand behind it. On top of that, Terminix is a stand-up, good company with good people that work for them. Everyone I've worked with, with Terminix, no matter what it's been, has been very customer-oriented. They are not just doing a job. You get the feeling that they're really wanting you to be a good customer so it's a good company to do business with.
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Reviewed March 30, 2018
We started seeing a couple of roaches here and there. I've used Terminix in the past and they've always done great work. This is the third time I've used them and I love their company. The technicians were very friendly, and they came up on the same day that I called them. Eddy came out and he was great. He was very professional, and as soon as he got to the door, he cracked a joke and it was so much friendlier. He went through the house, and sprayed and laid the bait. He actually came twice and he already scheduled for another visit.
He schedules the service before he even leaves to make sure that the time works for me. And then if he has an opening earlier than that, he calls me and asks me if I would like to switch times. There's a huge huge improvement now, and we just need them to come out one more time and we should be good. Terminix works and it's the only company that I'll call. I won't use anybody else but them.
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Reviewed March 29, 2018
We saw some new activity, we called Terminix and they came out and dealt with that. We have a quarterly schedule but it's very simple to schedule. They're very responsive and then someone calls or the serviceman calls us the day before. It seems to be a different person every four or five times. They respond promptly when we have extra things that we need and they're consistent. They offer some extra services sometimes. And we've chosen what we want to have, what plan we want to be on. They make sure the options are out there, but nobody puts pressure on us to change our plan if we don't want to. We're still in very good shape since our most recent service.
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Reviewed March 29, 2018
We have a single home and a lot of times we have trouble with ants more than anything. Because of the way that our house is made, we've noticed some ants from time to time while walking around in the garden, but they've come during the rainy season. We've let Terminix know and they’ve come in and done the inside of the house if we saw some ants there. Terminix recently came out for maintenance of the property and that was a great experience. To schedule our service, Terminix usually called us and let us know that they were planning to come out and informed us of the service date, and they told us to give them a call if that date was inconvenient so they could make another date.
The technician that we had all these years was really great. He had been doing such a good job, so we wanted to maintain him, but Terminix suddenly put him in another area and switched us over to somebody else. We wanted to get back the technician that we had before and Terminix said they could do that, but they never gave him back to us. Evidently, they switch technicians around and we don’t like that. The guy that we had before used to knock on the door to let us know that he was there and he didn’t just leave a paper like the new guy does. The previous guy was really courteous and he would say, “Is there anything else going on? Let me know if everything's all right in front or inside the house,” and that was really nice. Nevertheless, I'd highly recommend Terminix to a friend.
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Reviewed March 29, 2018
Terminix comes to us every three months. They call to let us know when they will come out but Rob always sets the follow up because he's been our guy from Terminix for years. We like that he works with us. I'm a school teacher who gets out at three to five o'clock but Rob knows I'm booking it to get to my place in time to let him in. Still, I've trusted him with the location of the key in the backyard. At one time, we had a business and Rob would serve that as well. We've known him a long time and he has always done an excellent job. What he does lasts three months. In the past 18 years, when I've had to call him because we had a problem or something came up that I needed his attention for, he went back and took care of it.
Also, we've got two small dogs and I know that the chemicals that Terminix lays down inside are not supposed to be harmful to pets. We have a deck and Rob always tells us try to let the spray dry out there on the deck before we let the dogs out. We used to have Terminix spray every three months but now, we're trying to live more chemical free so we don't always have them spray the inside of our house anymore. Still, Rob does the outside and we don't have trouble because he always sprays around the foundation where the pests come from.
However, if there was one thing that I would recommend Terminix to do differently it's that the guy who inspects our house annually who isn't Rob should let us know if he's coming. Sometimes I would get to our place and there would be a door hanger on my door stating that he tried to come in and do the annual inspection but there was no one there. My mother was there at the time but she is deaf and if we had known that guy was coming, she could have let him in.
Also, I was one of the skeptics about termite treatment because the guy that does our annual termite inspection wasn't Rob. It was someone else. When termite activity was noticed about 50 miles from where we live, we decided that we were going to bug up and do it. Terminix also offered my parents a deal in Shreveport which is another 70 miles away. They got a contract with Terminix and they did the termite treatment as well.
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Reviewed March 29, 2018
My mother has had Terminix for a long time. And I’ve lived with her for the last two and a half years, and I do the scheduling which has been fine. We get the same Terminix technician for the recurring events. We have the quarterly pest control service and typically, the same person comes for several times and then sometimes, they’ll change out. And for the annual service, it may or may not be the same person. The young lady who does the quarterly visit for bugs and spiders is good.
We’ve had an issue recently with squirrels up in the attic which was kind of a big event. The squirrels did some pretty good damage to the back of the house. They tore away some siding, which was all repaired and the insulation was replaced. It was a big effort. And they’re trying to get back into the same place. And I’ve gotten a call again and it’s been four days. And I’ve been busy, I haven’t followed up on it. But I’m still waiting to get one of those folks back out to take a look at it.
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Reviewed March 29, 2018
I have monthly service from Terminix. They told me when they came and sold me this contract that they took a picture of a dead mouse in my attic. We live in a rural area so that doesn’t shock me at all. At least it was dead. It hasn’t bothered me and it hasn’t smelled in the house. I’m a nurse but I’m doing a little bit on how to keep house and do things about mice and bugs, and I've never had a problem. If mice are in the attic, they haven’t come down in the living area. So I said, “If you think I have a pest problem, wouldn’t you try to concentrate on that and put out some mouse poison, mouse traps, something?” They didn’t do any of that.
I had to call and tell them to come and put out some mouse traps or do mouse poison. The guy came and put one in my garage and one upstairs for our whole house. So, at least they came and did that. I just got some more and I put it down myself. But I shouldn’t have to call them. That’s why I have a monthly contract. Also, I work during the week and one tech guy wouldn't come after 4 o'clock in the afternoon. He had to drive too far. He's not with Terminix anymore, but I had to go through that for six months.
It’s taken me a year and a half, but they are finally understanding the pest control business. They’ve also changed managers in Jackson. I will do my own guide in pest control, but when fall comes, that’s when mice come and that's when they should put out the mouse poison and do the spraying for bugs at the same time. They don’t have to have somebody call them to put out the mouse stuff. ‘Cause I go and buy my own mouse poison because they don’t, and I've been buying it for the last two years. They really need to train their people to think ahead and use critical thinking skills. I’ve got them right now for pest control and my termite stuff, and I want to keep that contract. But, I wouldn’t recommend them to anybody. The other company around here is a whole lot better.
Reviewed March 29, 2018
I'm satisfied with Terminix. I've been with them for a long time. They come out and inspect once a year, and I appreciate that.
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Reviewed March 29, 2018
The Terminix technician has been friendly and he normally sends a text saying he's arriving at such time. So, if I'm home then I send a text back. He comes in and checks our basement. He's approachable and I don't have any problems at all with him. We have a scheduled routine service with Terminix and scheduling it was simple. They had some frequency to schedule it and we don't have any problems with the schedule. They do their work.
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Reviewed March 29, 2018
If you are thinking about going with Terminix, go ahead. I've been using them for a few years now and we seemed to be on top of the termite problem thus far. The treatments are in place and I'm apparently still clear with termites. Scheduling the service has been fairly straightforward and there had not been any particular hiccups with it. There has been one technician who comes and he came in the last 2 weeks. He arrived punctually and I recognized him from having been in our house before to do the work. He got on with it quietly and did the work with very little disruptions in my life and without any problems arising. Then he reported back to me when he had finished. I asked him some questions about what we might need in the future and he answered those quickly. He was competent, courteous, and friendly. I was pleased with the whole experience as always.
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Reviewed March 29, 2018
When we bought our house, Terminix was a part of the house package. And we wanted the termite package, and so we got that. We've been with Terminix for 24 years, and scheduling our service has been really simple. I get an email that says, “Your next service is scheduled for so and so”, and I ignore it and it happens, or I say, “No, I need to do something different”, and I do that online, and we change the schedule, and it works fine. I’ve only had to change the schedule a couple of times and I have never had any trouble doing it. And the Terminix man calls ahead of time, tells us when he’s coming, comes, does his job professionally, and then he leaves. And he’s been a really nice guy. Most recently, he came out to do the quarterly check outside and inside.
To the best of our knowledge, we have had no termites inside. But we have little critters that are looking for water or for some safety occasionally when it gets really moist outside and then sometimes when it gets really dry outside, and we’ll find some around bathrooms. The house is built on pilings, and so, the garage is under the house, and sometimes, in the little foyer coming from the garage, we’ll find some roaches on their back, with their feet up in the air. And I’ve never had any roaches in the living area. And then, somehow, they’ll get around the garage, in the entryway, and maybe once every year, I might find one that somehow made it inside the little entryway, but it's dead when I find it. I’ve made the Terminix recommendation to other people.
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Reviewed March 28, 2018
I recently had a quarterly pest treatment from Terminix. They schedule the service and if I have any issues I go online and fix it. The technicians have all been good. They showed up and took care of the outside. If there's anything specific then they treat that. Like the last time, they did fire ants. Any time we see something to take care of, they have that specific chemical that they treat with. Every once in a while something will come in. We call and get them in between service, and then it goes away. Terminix is a good value for the cost that we have. We have no issues or any kind of bugs getting inside the house.
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Reviewed March 28, 2018
We're on a maintenance contract and Terminix comes out periodically. They just call us and say they would be out when and what time, and to make sure we have our pets under control. If we have something untoward come up, then we would contact Terminix. But basically, we let them do it at their schedule, 'cause they will anyway. There may be three technicians that we've seen consistently but they rotate. Depending on what their schedules are and what's going on, we might have another one or two strangers. They need a little bit more monitoring, direction and training. But generally, the technicians have been pretty good and very capable. They understood our problems and took care of them. The last fellow wasn't as comfortable as the other previous ones. But he was like a new guy and he tried.
They appear to do some good work. There was a spot of termite droppings but that's been handled and I don't see any more termite droppings. When my wife observed the weevils in the food storage area, she contacted Terminix and they came out. It was a month at the most between when we called them and they came out and the weevils were treated and they haven't returned. We've been in our house for eight years and we haven't had determined to tent the house so we're reasonably pleased. It's an ongoing problem we have in California but Terminix seems to do their service. My wife's comfortable with whatever we're paying too.
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Reviewed March 28, 2018
Terminix was very professional and sweet any time that they had ever come out. They did a termite inspection which we came out negative for that. They went ahead and put these little things on the ground. Then, I had a relative that had come over and I was watching their kids for a little bit and they ended up giving me cockroaches. Terminix came in and not even two weeks later, all of my bugs were gone. Unfortunately, I unsubscribed two weeks ago as we had financial issues. Also, once, my bank told me that the payment went through but Terminix kept calling me, telling me that it did not. That was, nonetheless, all handled. It was just computers. Sometimes, every once in a while, they became inaccurate, but that was very understandable. Their customer service reps were extremely helpful. I would recommend Terminix.
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Reviewed March 28, 2018
The techs that Terminix sent out were all nice, though some of them didn't know what they were doing. But every time I called Terminix, they answered, and that was the main thing for me. So my experience with the company has been very good and I would recommend them. However, the last statement they sent me was 18 something percent and that was bad. It was so high and I wasn't expecting that. Right now, I'm ready to call them again because I'm seeing a few cockroaches and flies started coming in.
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Reviewed March 28, 2018
Terminix comes out by appointment, and they schedule it and call ahead of time. Recently they came in, did a good job and left. Everything has been going okay ever since. I’d recommend them.
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Reviewed March 28, 2018
I've been a Terminix customer since 1997. They did their inspection once a year. When I have to reschedule my service I always just go through their web page and all of a sudden they're there. And I like it because they notify me if I got an appointment with them coming up. I usually miss the call but when they contact me back and they tell me they're gonna be here at 8:00 they're here at 8:00.
I chatted a little bit with the technicians and they've been good guys. I've enjoyed having them, other than the price went up. And there was a time they tore down the wall and didn't pay for it. But since the service I don't see sawdust, which would be an indicator of termites. I don't see any tubes going up and it's been months. I would recommend Terminix.
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Reviewed March 28, 2018
I just got my house sprayed by Terminix. I'm on a contract with them where they come out quarterly. I've been having the same technician come out every time and he’s really nice, friendly, and smart. I had a wood rat outside and he explained about them to me. I like him and I don't want anybody else. Some years ago, we had somebody else from a different company and they weren't as knowledgeable about anything. I would recommend Terminix to my friends. The situation now around the home is excellent.
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Reviewed March 28, 2018
Terminix comes and sprays every eight weeks and they also do a termite inspection once a year. They schedule the appointments and they're very good about it. They send emails and then the man who comes and sprays, Eric, always calls the day ahead of the time to say that he'll be out between 10:00 and 12:00 or another two hour window. We've had Terminix for 12 years now. And every two months for 12 years, we're really good until we got the rats.
We had an invasion of rats and it was horrible. We caught 46 in two months. We're in a track home in the middle of the city and the people next door have chickens. Eric explained to us that chickens draw rats. So, he took so much time with us and he has been three or four extra times out. He gave us more traps, went up in the attic, put traps in the attic and then of course, he does our initial spraying. He always rings the door bell and tells us what he was going as well as ask if we are having any trouble with anything but rats. And we did with some ants, so he was right on the job. Most recently, the time when he came out and spray was about the same time with the termite inspection. And the tech who came for the termite inspection was great. Also, I've told 4 other people to have Terminix else their yard would really be spiffy.
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Reviewed March 28, 2018
Our first point of contact from Terminix was Allan and he sat me down and explained everything. Then, Jonathan came out, introduced himself, let me know what he was here to do, and he got really comfortable with everybody. He went upstairs and let us know that there was an activity there. He did not have to do it but he grabbed all the sheets and put them in a bag for me. That was the icing on the cake for Jonathan.
We've had four guys and they also treated outside, did the walls, and the carpet. The pests were inside the bed and they said, “Okay. Well, let’s put it to the test. Let’s open up the bag and see what’s in there.” It was supposed to kill them but we looked inside and they were creeping actively in there. It was like outside, we thought there was no activity but one guy got bit up. I feel so sorry for him. Allan told us to make sure we vacuum every day and that we use bedbug protectors and that’s what we’ve been doing.
Terminix provides excellent customer service but they are so pricey. It was very expensive doing this kind of work and that really set us back that we had to get financing. If I’m paying all this money, I thought they would come here and they would be done but it didn’t happen that way. We've had four visits so far and that’s a lot. If Terminix is Terminix, pest activities need to be terminated immediately when they get here and let it be done.
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Reviewed March 27, 2018
I've just hired Terminix a few months ago and I haven't had any problems. That was why I hired them, not to have problems. We're just coming out of winter but with this little warm spell that we've had, I haven't noticed anything either. I'm just having them re-spray outside and so far, the experience has been pretty good.
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Reviewed March 27, 2018
Terminix came out to my property in Florida where I had tenants. I had really bad tenants and if it wasn't for them coming out, my property would have been ruined from the individual that was in my house. I have rats and they told me where the rats were coming from and explained why. They were thorough with me and really helped me out. I got the tenants out of the house and I have to fly down there because I need Terminix to get into my house. And they won't be able to come unless I find a way for them to come in. When rats are there, they have to wait one to three months. Then, they're going to come back, see if the rats are gone, go in the bottom, and re-route the house. I truly appreciate them and their service especially the people that came out.
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Reviewed March 27, 2018
We found out that we had termites under the sliding glass door that we were trying to replace, and when it was being replaced, the foundation under it was rotted, so we thought we better tent the house and fumigate it. I bought a plan from Terminix for them to come out quarterly and check it all out for the next couple of years. They made the scheduling very easy. They said they took care of all the termites and I haven’t noticed any activity. They also said that if the termites come back within three months, they’ll come back and redo it. Also, we had a nest of wasps in the shed next to the house, and when the techs were here, they sprayed that, so that was great. They got rid of our wasps.
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Reviewed March 27, 2018
Terminix has been around for many years and has a well-established reputation. They're a little pricey but they do a good job overall. I have a contact with them to provide fumigation service every month. Scheduling the service is seamless. When I had first set it up, their representative called to let me know that the tech was coming out and we agreed what time he was going to come.
The technician comes and goes into my backyard and does the fumigation and then leaves. And so far, I haven't had any issues with Terminix as far as security and access to my property. That has been the only concern I've had since most of the time they come when I'm not here. So, as far as that goes, there could be a little bit better follow up as far as calling the customer and asking if there's any questions or any concerns. They did that after the very first fumigation, but they never had after that and it's already been close to a year since they’ve been coming. Nonetheless, my concern is spiders and cobwebs all over and I see less cobwebs.
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Reviewed March 27, 2018
We have a contract with Terminix for bugs. They check us about every month and they get in touch with me when they're going to come. A nice man comes around and searches the whole house. We've been with them for five or six years and with Terminix it's always good service.
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Reviewed March 27, 2018
We had some ants in the house because of the rain. That's pretty normal for where I live because we live in a hilly part of Sacramento and the ants come up when it rains. I called Terminix' dispatch on their main line and they were able to get a hold of the technician, Mark. He was a really nice guy and he got back out to us within one day, which was really quick. Mark sprayed for the ants. Our guy has always done a great job. Terminix has done a good job of keeping us ant-free and spider-free, and they’ve also done termite services for us. I would definitely recommend Terminix and I've already done that before.
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Reviewed March 27, 2018
I’m on an automatic schedule with Terminix and they usually call and let me know that they’re going to come at a certain time. We've been with them for many years. I’ve had several different technicians, but they’ve always been responsive. And if we have any issues, they tried to resolve them. We see silverfish once in a while in our bathrooms. But overall, we don’t really see much of any other pests since we've had the service.
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Reviewed March 27, 2018
We have a schedule with Terminix once a month. It's a different technician every time. The technician calls me the day before and lets me know he's coming. When he comes I'm usually in dialysis so if there are problems my son walks him around and points it out to him. We had a wasp problem and they got rid of that and from what I heard the tech was courteous. And when I was around the technician that came was very nice and polite.
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Reviewed March 27, 2018
Everything went well in scheduling a service with Terminix. We are very satisfied. The Terminix representative would set up an appointment and let me know, which he did. He told me when he was going to be here, and he came around on time and did what he was supposed to do. He was nice as the man who came to the house because he likes to fish too. So, we got along really well. He was very personable and the person that I talked with on the phone was also very personable. Recently, we had some kind of damage to our door that looked like termites. There were some little bugs. A man came out and he said it was not termites and told me to burn the house down. He just came out a very pleasant man, just talking about termites. By the time he got here, I already sprayed it good and whatever that was in there was gone so he couldn't even identify. It turned out not to be termites, but they are gone.
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Reviewed March 26, 2018
I had a very good experience with Terminix. Their technician was very professional and their scheduling was on-time. Normally, I'd receive a letter from them where they mention the time for scheduling the inspection. And then, I'd call back and schedule the inspection. Terminix is the right company for the job. In fact, I've been working with them for two years now.
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Reviewed March 26, 2018
I have told the person who call to schedule the appointment that I want to be here so the technician could come inside and spray. Because when they first did it, they sprayed the inside the house and I had no problem with the guy coming in my house if I'm not here but I have a little dog, a $1000 little Yorkie. I've always wanted to be here so I can get the little dog out because if he got out of bounds, we probably couldn't catch him. One time, they sent a guy who just sprayed outside and I couldn't pay the $75. There was no use to pay money just for a couple ant beds. I wanted the inside of my home sprayed every time.
I needed to schedule the service after 4:00, when I could get here to get my dog out, or on Saturdays. I understand if they're booked up but I had told them several times that if they couldn't spray inside, to wait before I could get off of work, a day we could spray the outside and the inside. But what would happen is they would send them on anyway. The last two times, they just had a bill on the door. It could have been just a misunderstanding. Otherwise, everything is smooth and good. The way the representatives talk is just agreeable.
The technicians do good too. They've always asked if I have any questions and what types of insects I see and if something comes up, they offer me a contact. But everything is good. I haven't any kind of insect other than a few ants but they come back either way. Then we get on the conversation. They're real talkative and helpful. They do the job and they don't hang around when they get finished. Everything is good and I'm satisfied. I would recommend them.
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Reviewed March 26, 2018
We recently had a scheduled routine treatment from Terminix and scheduling their service was fine. Their rep is very nice and knowledgeable. The technician is also a very nice and friendly man. I would recommend them overall.
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Reviewed March 26, 2018
We've gotten some German cockroaches into the house from a friend who moved into a room at our house. He came from an apartment where they had those cockroaches. I've lived in this house for 30 years and we never had a cockroach ever and then now, since this guy moved in, at least one came with him. We started seeing them in the kitchen and called Terminix.
The guy who came out was very good. He seemed like he did a really thorough job doing the inside of the house and outside everywhere. After a couple of weeks, I ended up seeing a couple here and there and I called them to come out again. A second guy came out and it seemed like he was just doing the bare minimum. He didn't seem too enthusiastic and didn't want to really go over things very well. I felt he just wanted to get in and out without being thorough like the first guy was. I wasn't impressed. I'm still seeing a few roaches here and there. I put down some of these sticky pads and I've caught a few of them there. I know they're still around. Whatever Terminix did, it didn't really do the job. I'd probably not use them again and go with somebody else the next time I need it.
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Reviewed March 26, 2018
Terminix usually comes once in three months for pest control services. They came sometime last month and the experience was good. Scheduling is fine, but sometimes the serviceman does not call. One time they just turned up. But usually, they call me in advance when they will come in and it’s fine. Also, the techs are all friendly and good. Whatever I want, they have it done. They’re all following their rules and doing things properly.
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Reviewed March 26, 2018
I've been with Terminix for 2 years and they come to our home quarterly to spray. And if I have an issue they come out more than quarterly. Once we had an issue and they came out to take a look at it and fixed whatever our issues were. We schedule over the phone and everyone's very pleasant. Plus the technicians were all great. Since the service the pest activity has been minimal. It's very rare that you get anything in the house. I would recommend them.
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Reviewed March 26, 2018
Terminix is always reliable and polite. I like the fact that we get a picture with the email before they arrive. So, this way when they come to the door I know who it is because I don't like to open the door -- I work from home so I don't usually answer the door unless I know who it is. Things have been great at home since our services from them. The tech always comes to the door and asks if we are having any problems and they will take care of it. We were having a little problem in the garage and he went in and sprayed all around. He was very very accommodating. He's just a very nice person. I'm very pleased with Terminix and we're going to stay with them most definitely. And I would recommend them to anybody that's looking for pest control company that can spray around their house and all that.
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Reviewed March 26, 2018
I had a rat infestation and when I called Terminix, they were able to get to me very quickly. The technicians were very efficient. They had to seal up holes in the house and it was a whole big process, but it was all taken care of quickly. I'd certainly recommend Terminix.
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Reviewed March 26, 2018
Terminix showed up and did the termite inspection, and I had a different tech this time. I have a contract with them where they come out once a year, and I have been with them for at least five years. They keep the termites at bay and they have not found any. It is a good company.
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Reviewed March 25, 2018
I pay Terminix for a quarterly maintenance and they come and spray a rental property. I've had them for a year and they come out automatically. The guy who comes out is polite and usually calls me up. It's a condo and there are always pests that they can't eliminate unless they treat the whole building. My tenants always see roaches here and there and the last time Terminix was out there, they treated mice. They can only do so much in the building because one of the problems are throughout the rest of the building. But I'm happy with them and I would recommend them to a friend.
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Reviewed March 25, 2018
We've had a yearly plan with Terminix and they usually inspect the house. We have termites come back every couple of years in this neighborhood. So they come back and retreat certain spots. But it has been a couple of years since it happened, and everything has been great. We've had really good luck with Terminix and I recommend them all the time.
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Reviewed March 25, 2018
Terminix did a great job with my house and it is a good company to me. The new house I bought had a little problem. One week after I moved in, I saw a lot of different things around the house and inside the house. I called my brother to find me a company to see what they can do about it and he called Terminix. The week after the first time they came, I started to see the difference. I don’t see anything in my house now. The technician's a really good guy, especially the last one who came. Although it was raining hard, he took care of the stuff outside the house. He was excellent.
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Reviewed March 25, 2018
Having Terminix service is a good value and they are reliable. They come out periodically and I don't have to do any scheduling. They do routine check around the exterior and do exterior spraying. We've been in our home about nine months ago and that time we were having problems in the interior of the house. The technician came in, looked around and assessed it, and he was friendly and nice. That was when we basically set up maintenance for them to come every so often. We haven't had any problems with pests since they’ve been coming out and I'm happy with them.
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Reviewed March 25, 2018
We have a quarterly service with Terminix where they spray outside for bugs, and the service guy recently came. We live half the year here in Chicago. And the service guy schedules himself and comes on his own when we’re not here. And then, I get his report on the computer. When we’re here, he rings the doorbell and then I walk around with him. We've been a Terminix customer for 15 years, and I've been satisfied.
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Reviewed March 25, 2018
Terminix has been doing pest control at my house. Scheduling our service with them has been pretty easy. They just call me when the three months is up and then they come out. The technicians have always been pretty knowledgeable too and since their service, the pest activity is now gone. I have recommended Terminix before.
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Reviewed March 25, 2018
Scheduling our service with Terminix has been really good. Most of the time, they have a technician who comes out, and they get to know us, and then they recently changed. But I like to have the same people come out because they know the house and they know what’s needed and everything. The latest guy they sent went to the wrong house and if I wasn’t home, I wouldn’t have known that they didn’t spray and I would have gotten charged for it. But I complained and they mostly handled it. But before that, I had the same people and they would even call me and they gave me their personal cell phone number because that gives you an advantage. We've been with Terminix for at least 10 years, and if I spot any trouble, I just call them and they come out. I've told others that if they’re looking for a good service, Terminix seemed professional and they’re good, too.
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Reviewed March 25, 2018
When I went ahead with Terminix, I could not get them through. They're constantly resending a bill every week. I said, "Why don’t you just send one bill? I'll pay." Everything costs money and if they stop sending all those bills, with the money they save, they could have the rates be a little lower. Also, they're really trying to get you to have everything come out of a checking account and I don't like having people have my check account numbers. I'm old school and a little leery. There is no real safeguards on anything.
I had both termite and some other protection on the other home I had. When I moved, I said, "Please stop it. Transfer everything over to the new house." But they didn't do that so, I was paying for termite inspection on a house I sold. I had a few phone calls and I finally got them cancel it. And they gave me some credit charge. But when they wanted to add all the services here, the price was too expensive. I didn't see the value, so I did not get the termite inspections but I still have the pest part. There are ants in the springtime in the area I live in so, we may have some ants and they would come and take of it. They come out quarterly and walk the perimeter. If I have like any rodents, they take care of it and they will put traps. The technicians have all been professional and good. For the most part, our experience was pleasant.
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Reviewed March 25, 2018
We've had Terminix for four years now and they come out quarterly. They usually let me know ahead of time when they're coming and they're on time. The technician usually changes and recently, a very friendly, helpful and nice guy came and sprayed the perimeter of my house for bugs, ants, spiders, everything. We still get some ants outside but that's about it.
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Reviewed March 24, 2018
We have had a very positive experience with Terminix. They put us on schedule quickly. An initial technician came out, did the inspection and set it up. He was very good. Then, another guy put in the baiting system and he was also good, very thorough, friendly, professional and informative. I would recommend Terminix to anybody.
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Reviewed March 24, 2018
The people from Terminix are always professional and prompt. Our service schedule is on an automated deal. They just give me a notification of when they're going to be coming and we get quarterly treatments. Everyone we'd ever had is the same. They're great about calling after they finished and let me know that they were done. Also, if they had done anything out of the ordinary, they tell me. And if ever I wasn't home when they come, they know how to get in and out of my property and they have the full access that they need. And they call me if they need anything. If they see any reason to have to get in the house, we schedule a second time to do that. But that never happened. We've been using Terminix for years, and it's the best thing we ever did.
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Reviewed March 24, 2018
Terminix has been good. We had carpenter ants from the basement, and Terminix came out and looked at them. And then we had a follow-up visit where we had another outbreak in a different room and they came out and took care of those. We start calling them usually sometime in April. The plan is the tech is supposed to be out the end of April to May for the next visit. He knows when they’d come, he knows when we’d call him in the past. I've been happy.
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Reviewed March 24, 2018
I called Terminix for fleas and spiders. For the first one, we saw a flea and we called because I just start coming from the backyard where our dogs are and I saw one on my son. But they came and we haven't really had an issue inside anymore but they're still out back. They came twice already and they have good customer service and they're friendly. There's still outside though but you figured they're coming out and take a couple more treatments to get rid of them. I haven't seen any spiders yet because they usually come right about now when it starts to get warm. But I haven't seen any fleas in my home.
They come once a month and they call me or I call them every month. I pay $90 every three months and they don't charge me extra for coming out in between times. When I first called, they told me $200 and I told them, "Oh, that's a little steep. Let me think about it." I hung up and within 10 minutes, I had the lady calling me back and she lowered it down to $99. They've been very helpful with giving a very good discount. Also, they gave the lady who I take care of a $60 discount for recommending me. That was nice. I haven't had them long enough but I'm happy and I would recommend a friend.
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Reviewed March 24, 2018
I have a five-year plan with Terminix where if I see anything, I give them a call and they'll come down. They give me a half hour call in advance. Last time the tech came, she explained everything and looked through the whole house. She did pretty well. They set a whole bunch of things on the ground all around the house to see the termites. They’re the company to call to come and check your house out.
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Reviewed March 24, 2018
Terminix recently came to do the initial spray. They were actually very good about being around when I could be at the house. Both technicians who came were very courteous. They all informed me and my husband on what they were doing and if it would affect our young children or pet. And the pest activity has much improved from what it was previously. I'm very satisfied and I recommend them.
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Reviewed March 24, 2018
Terminix is probably the best of the major pest control companies. We have a regular service contract with them and their reps have been very good. We have mostly outside service from their techs and we get an email notifying us that this technician is coming and has been there. Since having their service, pests have been practically non-existent at our home. We're very pleased with our experience and we'd highly recommend Terminix. It’s a great service.
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Reviewed March 24, 2018
We will have moved into this house two years ago this July and the ants were already here then. It's a continual thing and every once in a while, we'll have some ant piles pop up in the yard. Terminix would come and fix them. I don't think that they'll ever get rid of the ants without having to dig them all completely out of the ground because of the nature of ants. But I have family members that are allergic to the ant bite so we're very sensitive to it. And the service does keep it down to where it rarely causes problems. It's really good.
We have regular service with them and typically, it is an automatic thing every three months. But if I need them to come out another time, I go online and take one of the available dates and times. And they're really good about coming out any time we call. Last time, I guess we had a new technician but before that, we had one technician. And he's always come, done the job as quickly as possible and let me know when he has completed it. I always try to tell him what things we've seen and he would tell me what things he found that we had missed and what he did. It's quick and painless. He's in and out usually within 20 minutes, half an hour tops. We don't have a huge yard and that is about what I expected. Terminix has always been good and professional. If somebody wants to use them, I would say go for it.
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Reviewed March 24, 2018
Terminix came over earlier last month. As usual, the tech came in and sprayed inside like he always does. We have a quarterly service set up. We have had to reschedule when we had to sometimes, and they have always been very happy, polite and very nice about it. We also have the same technician coming in, and he is a nice guy. Since the last service we had, we have had the little bugs coming back, but it is getting spring-time, so it is just little ants and it is not out of control. Terminix tries to take care of their customers.
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Reviewed March 23, 2018
The people from Terminix have been very efficient, kind, clean, and considerate. I've been with Terminix for a couple of years, and my experience has been awesome. Scheduling the service has been very convenient. I get a call and they usually schedule it a week in advance. The technicians have been great as well. If I got a concern, they listen and they tell me exactly what they find and don't find.
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Reviewed March 23, 2018
I am satisfied with the service from Terminix. However, their office is not apparently well-managed because I received many calls regarding signing up for the current service after I had already sent them a check. I had made appointment and they called several times to make an appointment even after the representative came out here and I had the papers and everything signed. The technician who came out was very nice and then they sent him out a second time a week later. He couldn’t understand why, and that was an extra trip for him. Other than that, it was all all right. I have the termite control service and I've never seen any termite. I've used Terminix for a number of years and I would tell anyone what my experience had been. I would also recommend them.
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Reviewed March 23, 2018
Terminix came out to do a termite inspection and the scheduling was excellent. I talked with the guy that came out and he was super friendly. I haven't had any problems since the service and I'm perfectly happy with Terminix. It works, they’re friendly, and it’s reasonable.
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Reviewed March 23, 2018
I've been a long time customer and I am perfectly happy with Terminix. They come and go around the outside of the house. It prevents all the ants and bugs from being there. I also signed up to get gopher control and my Terminix man was so diligent. Every time I've called Vincent to say that I've spotted another gopher, he'd come, send his little probe down there and put poison in there. I have no more gophers now. I'm so happy. He does a good job and he's a very nice man. He's very friendly and courteous too.
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Reviewed March 23, 2018
I had a very positive experience with Terminix. I especially like and appreciate my service technician. He's very personable and helpful. We'll continue with the service on a monthly basis because it's helpful to the house and we've seen a decrease in waterbugs inside the house.
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Reviewed March 23, 2018
Terminix has been prompt and they do good work. We called them initially for the awful cave cricket things in our basement. So, since Terminix has been coming, they've sprayed around the outside of the house and the cave crickets disappeared. We haven’t seen a single one of them again. We've been with Terminix for a number of years. And the technicians have been fine and polite. Sometimes they've done the work when we were not home, but when I was home, they knocked on the door and told me what they were going to do. They asked if there were any problems inside that they should check. And I appreciate that they look around the outside of the house under the eaves and check if there are any wasps starting to nest. So, they let me know if there’s anything wrong, but everything’s been good.
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Reviewed March 23, 2018
We have Terminix quarterly and they treat for rodents and bugs outside. They call me for scheduling and the technicians do what they're supposed to do, thank us for the business, and go home. Doug is our technician and he does a very good job. He's very thorough and if he saw our problem, he would take care of it. He used to be with another company so we stopped with that company and took up with him because we like his service. I've recommended Terminix to two friends.
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Reviewed March 23, 2018
We have a yearly maintenance with Terminix. I had called because I had seen some spots in the basement and they came over right away the same day. So far, everybody that I've either talked to on the phone or who had come are very polite, very knowledgeable. If we got any questions and that, they've been able to answer them.
The guy came over and we went through the whole basement and looked at everything and at some of the stuff up here to make sure we didn't have any pests that go upstairs at all. He was very nice and I was very happy with him. Recently the tech came and checked all of the things that he has got out here in the yard and it was fine. Terminix guys just came to the door, told me who they were, what they were doing, that they were here to put the things in there. Nothing has gone any further than what it had before. The pest activity had stopped. So, I'm really happy with Terminix.
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Reviewed March 23, 2018
Terminix comes quarterly and I don't have to be there when they do. They don't do the inside of the house. They just come whenever they need to go. I get the emails or texts from them saying they're on the way and telling me they're done, and they send me a report of what they did and what they found every time. I haven't seen any pests so that's good news.
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Reviewed March 22, 2018
I stay in apartment and on March 6th, 2018 one of the inspector from Terminix did bed bug inspection and he said he will be providing me the report (though there were no bed bugs found), I haven't received any report. I made call to customer care and they assured that they will be providing the report in 24-48 hrs but representative from local Terminix office said they don't provide report. I wanted the report so that I can submit it to my property management.
Reviewed March 22, 2018
I had some fiber board and wall paper residue on the floor. When looked at the wall, there was termite damage, so I called Terminix. I got into a yearly contract with them for termite inspection and I have them for two and a half months now. The rep I spoke with was good and the technician who came out did all the work he was supposed to do. He planted all the bait stations all around the house. Then he had to come back and put three of them back on the ground since my dog decided that he wanted to play with them.
Other than that, their finance company totally sucked. I tried to set up the payment and the contract was supposed to be paid off in 18 months interest-free. But the first thing they did was put a $28 surcharge on it, so I said no way. I called Terminix back, asked how much was the bill, and I paid them in full. Everything's taken care of now and I would recommend a friend to Terminix. But as far as financing it, I’d tell them to forget it.
Reviewed March 22, 2018
We have two services with Terminix and they come out periodically. We have the baiting service and the pest service. The scheduling has always been fine. They call, schedule, and then our service rep for many years calls the day before to confirm. Brian is an outstanding representative. He’s been with us for years and we’re so lucky to have him. He takes a very personalized approach. The techs are very helpful too. They do the job and do great with customer service by letting us know what they’re doing and why they’re around for service. We've had some termite work done and they were very good about taking care of that, and we also have them spray for spiders when they’re here, and that helps a lot. We’ve had Terminix for 20 years or so, and they’ve been really good. They do what they say they’re going do and they back up their work.
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Reviewed March 22, 2018
I've been with Terminix for a long time and I'm completely satisfied so far. They notify me each year before they come to make sure that I’m here. The tech is always friendly and he does a good job inspecting. He crawls underneath the house and checks everything underneath. The first time I used Terminix, I had some beetles in the house. They came and fumigated it for so many hours and got rid of them, and there hasn’t been any back since. I recently had to call them and they came out, inspected things and said everything was looking good. Overall I’ve been really pleased with Terminix. I've gotten good service out of them and they’ve taken care of my problems.
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Reviewed March 22, 2018
Terminix services us well. They've called me whenever they needed to schedule and let me know they were coming. They showed up on time and I got an email after they came. We have the regular termite contract and the technicians were very helpful. But we're having issues with ants. Our pest problem had been off and on for a long time before we decided to give Terminix a try and the problem went away but then the ants have come back with a vengeance. That's just the way it is at our house. So Terminix is supposed to come back and treat them again.
It's quick getting in touch with them and they came immediately after I called the 800 number. Our local technician was very helpful but I'm still having issues. They're supposed to come tomorrow and I'm gonna do a follow-up this afternoon to make sure they're coming tomorrow to treat the ants again. The only frustration I have is that I'm having a hard time getting in touch with them. I'm almost 60 and I like to call a local business and talk to somebody that I know instead of a centralized 800 number to get service. But with Terminix, I can't talk to anybody local unless they call me. I have to call the 800 number. But once they communicate, they do what they say they're gonna do for the most part.
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Reviewed March 22, 2018
I've had Terminix for several years now and there have been three different texts. But of the three, two of them have been totally exceptional. Even at quarterly service you still call as needed and it has been excellent. Pest activity has been very minimal and it depends on seasonal-type-things, but certainly after their service, I've had lesser pests or insects.
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Reviewed March 22, 2018
We have a regularly scheduled quarterly visit from Jim of Terminix. He is very nice, polite, and very helpful in explaining what he is going to do. He did his job and since I have started services with Terminix, I have not yet seen any pest of any kind.
Reviewed March 22, 2018
We usually get the same technician from Terminix and the last time he was here, he was terrific. He came out for a routine service and so far, we haven't seen any pests at home. But we’re waiting for the Spring to see if we'll see little wings. We’d recommend Terminix.
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Reviewed March 22, 2018
Terminix does a nice job. The technician came out recently for the regular service we have set up with them. He left me a message that he was coming and he came in. He does all my outside building and the gazebo so he's very good.
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Reviewed March 22, 2018
Scheduling with Terminix is fine. Every time I call, they send somebody out. Since having them, there's been no insect activity that I've seen at all. Recently, the tech guy that regularly does the work came in, did his thing and rolled out. Overall, it was a good experience. I'll recommend Terminix to others that have a house and need it protected.
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Reviewed March 22, 2018
Every time Terminix have come, they have been very polite, and they wipe their feet. I have white carpet. This last time, there was a mix-up on the timing which caused me a little bit of grief. But, other than that, it was just an accident and, hopefully, just a one-time thing. Anyhow, the people are friendly and nice.
For the quarterly service, they call me and tell me when they are coming. For a long time, we had the same tech, but, now, these last two times, we had a different man. I don’t know what happened to the other one but we really like him a lot. We are getting to know this one better, so it’ll be fine. He was very apologetic about mixing up the time. He just kept saying that over and over how sorry he was. But he’s friendly, always pleasant and his language is very nice around -- I babysit so I’m very protective of the language.
We saw a bug or two in our garage this past week but, then again, we had carried in a bunch of boxes from a sale. Maybe they came with the boxes. They could have been brand new and he has not been here for two weeks now since he was here. We have been really pleased with not seeing any roaches or anything. I told my friends that they should not go to other ones. I like Terminix.
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Reviewed March 21, 2018
I have Terminix on a maintenance plan so they come out on a regular basis and they spray. Scheduling is very easy and they're quick to respond. They came out within a few days the first time. And they usually notify us ahead of time when they will be coming out. I've had no problem with bugs in the house or around the house since they've been coming regularly. I recommend them to friends and family because of the job that they do with me.
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Reviewed March 21, 2018
My Terminix technician, Nick, is a great guy, and we've had a good relationship. I like the company. And their customer service is great, but it's not worth the price to keep it. I'm paying almost over $600 a year, and it's a lot of money. And I still have the mortgage and other things that I have to take care of in the house. So, if I have to keep it, it's going to be on a quarterly basis for spraying in the garage and the front and back of the house just to keep all the bugs away.
The salesperson, in the beginning, charged me over $1,000, which was absurd in a point. It was overpriced but for a maintenance program in terms of keeping the pests under control, the company is well-established. It's a good company to have. But people have to pick what they need in terms of their budget and necessity in the house. And if my friends have the money and they want to spend approximately $600, I would definitely recommend the company over a lot of companies in the business. A maintenance program is the best thing to have every quarter.
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Reviewed March 21, 2018
I had rodent problem and I called Terminix. I asked if someone would come out and inspect and they did. Everything went fine and I had no problems with them. The reps were friendly and their techs normally take care of everything while I'm at work, so I don’t see them very often unless I have a problem inside the house. I've done business with Terminix for years and I'm on a monthly inspection and stuff with them for termites and pests. They’ve gotten rid of anything that I've found in there, so I'm happy with it. I've always had them and I trust them.
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Reviewed March 21, 2018
We've always had a problem with ants around here, so I have the ants taken care of. Terminix comes, checks and sprays for the ants around the house. They come about once every couple of months. It all depends. The more rain you have, the more problems you have with ants. If all of a sudden I see ants, I can call them up and say, "I need a guy to come over," and they send the guy or sometimes, they'll let me know that they scheduled a job.
So far it's all been positive with Terminix. The job that they do works great because there is not an ant anywhere to be found. I knew someone who has problems with ants or termites, I said, "I use Terminix for ants. Give them a call and see what they say." And he did as far as I know. Terminix people are very polite and professional. They're pretty prompt unless it's busy season like in the spring but for the most part, they're really good.
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Reviewed March 21, 2018
The first time Terminix came out, they did the whole house. I have a regular service every two months. But then I saw those springtails so I called Terminix back out to check it out because they bite. I was looking at the internet and it said they don’t normally bite but I know that they do. After the second time they sprayed, the pest activity has been diminishing. The people from Terminix are very personable and easy to talk to as well. I signed up with James and then Jesse is the one who does the spraying. Jesse answered my questions. And if I don’t understand certain things, they explain it to me so I am very happy.
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Reviewed March 21, 2018
Initially, I had a termite inspection with Terminix. They discovered termites underneath my garage. And so, I've had regular service since then. Scheduling the service has been good. And the technicians have been very polite. They bring the report or leave it in my mailbox, let me know they're coming and come when they say they will. We haven't had any more termites since we've had Terminix. They've also come and sprayed for mosquitoes in spring and that took three visits but took care of the problem. All in all, it's been very satisfactory.
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Reviewed March 21, 2018
I had a termite problem and I called Terminix out. They took care of us and helped us find somebody because we didn't have a contractor at the time. Most recently, they came out to inspect and make sure that everything that they were sending their people out to do. It was two supervisors and they wanted to make sure that everything was okay and we were satisfied. They checked the whole house inside and out and explained a lot of stuff to us. We had a really good experience with them. They’re dependable, trustworthy, and if you’re not satisfied, they are out immediately to find out what your problem is and they fix it.
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Reviewed March 21, 2018
Terminix usually comes out every other month to our rental property and they spray on the outside and they also do it inside if needed. I used them to come out for field mice, and everything has been fine. The reps on the phone were very informative. The only technician I've seen was when I first got the service. She was pretty good and she walked me through everything that they were going to do. Terminix is a good company to go with. They did everything to do for me.
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Reviewed March 21, 2018
I've only been a customer of Terminix for a couple of months, and my experience has been ugly. They charged my account $129 in December and $129 in February, and I’ve never told them that they can do it. I signed the contract, but they never explained to me they were going to charge $129 every three months. And for the first time, the tech just brought some traps and gave them to me and didn't say anything. In February, they didn’t do any service, they just charged $129. And I didn’t know they were going to charge. I over drafted my account when they charged it. I called to make a complaint, and they said they’re going to give me the credit for the second charge. But I wanted the money back from December, too, because they didn’t do anything, and it was not fair. I don’t recommend the service.
Reviewed March 20, 2018
Family has multiple homes in multiple states. Had a contract with Terminix for home in WA since 2002, but billing address was home in AZ. We always paid a lump sum yearly for WA home & authorized inspections and pest treatments when not at home, since we travel a lot. Billing address in AZ NEVER had Terminix contact or service, it always had a contract with Truly Nolen. Recently, an issue arose in the home in WA - rats in walls and crawl space. HOA hired a pest company. He found breached vents and rodents.
Since the contract with Terminix had never been stopped, and payments for all billed household expenses for all homes that we own are managed and paid by a service, I was shocked to learn that Terminix had not been to the WA house since 2012 because they transferred the service contract and subsequent remaining credit balance to the new owners when we sold a house (that never had Terminix service) in AZ!
This is a definite case of breach of contract, gross negligence, representative fraud towards the new owners, theft of our payment balance, and since my mother is elderly, this incident can and will be reported to BOTH AZ and WA attorney generals for referral to BOTH Maricopa and Pierce County prosecutors offices to investigate for an existing pattern of Terminix targeting and financially exploiting elderly clients with multiple homes.
Originally, I had called to call for service and was told we never had service. But someone would call me. Didn’t happen. I found the original contract & called again. Someone was supposed to call me back. Never happened. Investigated issue & called bank. Called back Terminix, wanted to give them a chance to make it right. Nobody seems to want to contact me after 3 weeks. I think that it is time to start filing papers and involving criminal investigators. Ignoring me is not a viable option. If anyone else has encountered this problem with Terminix, or encounters any other issues that financially exploits elderly homeowners, please contact your local municipal agency that investigates elder abuse. It is wrong and against the law.
Reviewed March 20, 2018
We entered into a contract with Terminix when I first moved into the house about a year and a half ago, and they come on a regular basis to do the service. We usually set up a time and they come out. The pest activity has been significantly reduced since we've had their service and I'm pleased with Terminix.
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Reviewed March 20, 2018
There were two techs when Terminix first came out and set up the house. They had to come a second time because I was still having problems with unwanted guests living in my rafters. They did some more investigating and were able to find another gap where the animals were getting into. It was a squirrel issue so what they had to do was something called an exclusion trap which allows the squirrels to escape and not come back. The workers were very good and thorough. The only problem was because of the weather. There was a lot of snow on the roof and they couldn’t do a thorough inspection on certain parts because they couldn’t physically get up there, which was understandable. So far, I’m satisfied and as far as their work goes, they’re very pleasant people and I feel comfortable with them. I would definitely recommend Terminix.
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Reviewed March 20, 2018
We always had a good experience with Terminix. We have a preventive maintenance service for termites with them. We have the same tech every time, and he is polite and he asks questions about what is going on here with termites and just fixes it quickly. He's been coming here for a quite a while, and we know him. He's always here when he's supposed to be here. He checks all the things, and if they need to be refilled, he does it. So, he keeps it up very good and we don't really worry about anything about that. If he has to refill it he tells us, but that's not often. The last time he was here, he had to refill it.
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Reviewed March 20, 2018
We had some bugs and when Terminix came out, they did an inspection then they sprayed. They covered the living room area and they set up a couple of traps. We called them to schedule the service, which was really easy, and the tech was pretty good. We still had bugs around for a couple of weeks after the service, but now, we don't feel having them at all. Just a few here and there. We had a good experience and we would recommend Terminix.
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Reviewed March 20, 2018
I have regular service set up with Terminix and we get the same technician every time. If I had to pick 1 to 500, I would pick him a top 500. He comes out almost immediately and he's very thorough and just a very nice person. I don’t have any problems because Terminix is right on the ball.
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Reviewed March 20, 2018
I paid off my termite control for my renewal. Then, Terminix asked me if they could send out somebody to check the house out for leaks and if I was losing air. But the man called me this morning and told me that he didn't usually do that stuff. He told me that he was going to check around for termites but he already did that the last time, so he didn’t need to come out. I told him not to waste his time because he could not do what the woman told me they were going to send him to do. Other than that, I haven’t seen any termites and any sign of it at all in my house since I got Terminix. They’re good with what they do and I'd tell my friends about them.
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Reviewed March 20, 2018
Terminix is a good company that's reliable, honest and trustworthy. I've had rats and termites that they helped with. They put traps out and right now, I don't have any issues right because they come out periodically. They keep me good and I've had them for quite a few years now. They send me an email when I've been scheduled for service and if I'm not available then I would call them. The representatives are friendly and efficient. On the other hand, the technicians are on time, friendly and quick.
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Reviewed March 20, 2018
I'm well into my second year with Terminix and I would tell others to get them if they need them. The last time I had them out was for their routine visit to spray the yard and to check around the house. I have the usual Florida cockroach problem. I had bugs and some signs of termites so they have the traps deployed for that.
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Reviewed March 20, 2018
When I first had bugs in the spring, Terminix got rid of most of the problem. I have a phobia about them and when I saw a few, I called and asked if they could come and spray again and they did right away the next day. I have the yearly contract in every three months where Terminix emails when they’re coming and leaves a phone number when to call back. I made an appointment last month and and the tech got in touch with me before he came. He arrived on time, was very pleasant, and did a good job spraying the inside and the outside out of the house. He asked if I had any questions and told me to call if there were problems. I’m satisfied with their service. If a friend has a spider and cricket problem, I'd say call Terminix.
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Reviewed March 19, 2018
Terminix is good. I had them recently for the roaches. Scheduling with them is quick, easy and they tend to show up on time. I only call the guy that comes out directly. Either that or I can get on the internet and just schedule an appointment one way or the other. Normally, I call because I am still having a problem. The roaches are not completely gone yet. Nevertheless, my interactions with their staff have been quite good, and the tech who comes out is very friendly and easy to talk to. He also makes sure that he hits everywhere where we are having a problem. Since we used Terminix, pest activity at home has greatly decreased. I still see a few of the small ones, but they are slowly disappearing. I would definitely suggest them.
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Reviewed March 19, 2018
I have lived in my mother’s house for the last year and she has had a contract with Terminix since the early 2000s when she bought her house in Florida. She had a plan with them and we’ve had it forever. Scheduling a service has been very easy. They send me an email telling me when he was going to be there and if I had a problem, they gave me a phone number to call back to reschedule.
People who lived on the back of my property had termites and their house is practically falling down. I was very concerned so Terminix came out and checked my house last fall when I first realized what was going on with my neighbor. And he said I’m fine and there’s nothing wrong. Then he came out to do the regular annual inspection in January or February. He looked under the house real well, and looked in the house and all the obvious areas where there might be a problem. He did a very thorough job and I’m very pleased with him. He said that everything was still fine and no problems, so I’m very happy with it. And I haven’t had any problems with pests. I would recommend Terminix and I would tell anybody to go with them.
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Reviewed March 19, 2018
My most recent experience with Terminix was an annual inspection which they schedule, and it's been very good. David was very friendly and professional. I haven't had termites, though I did have carpenter ants which was not covered by them. It was an additional fee, but not huge, and then we did what repair there was to be done ourselves. I have recommended Terminix to several people and they went on my recommendation.
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Reviewed March 19, 2018
Scheduling with Terminix is fantastic. They're very polite and professional. The last time they came, we had these couple of nor'easters over here and the whole place was covered with five feet of snow around the house so you really couldn't get in there. But the guy managed and on the side, there's a vent and he sprayed stuff in there to control stuff this early spring. He's going to be coming back.
Since I bought this place, even though it was new, I have trouble with spiders in the master bedroom and I don't know where they're coming from. It's the same kind of spider all the time. One morning, I woke up with one in my ear and I decided to do something. The guy told me, "If you have problems. We'll come in and spray around the inside." But they haven't sprayed on the inside yet. But Terminix was fantastic. It's just that I started it at the wrong time of the year where they weren't able to get to the place that they should've been able to get to.
Reviewed March 19, 2018
We used Terminix when we're out on Bay Oaks Harbor. We had the foundation pre-treated on our last house. And then when we moved, we came back to them to do a perimeter treatment here. The inspector was out within the last month or so. They call us and schedule the appointment. They dont spray our house, they just do the termite inspection.
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Reviewed March 19, 2018
Terminix came out for termination of bedbugs and I would recommend them. They did a good job the first time around. The bedbugs were killed and there were none in the bed and mattress. But some time later, a couple got on my hand. I killed them then then in a matter of seven days, I killed two. They were in the chair that I looked at and they were small so they lived through the first time around. It was hard to believe that they were gathered in one place weeks later. The technician saw that and he used his spray like he should. He's been that good. That young man was very positive in everything. He probably scooped them out with his hand after he sprayed. Then he checked the bed and everything else. Everything was in the clear. I haven’t seen any bedbugs since he was here 11 days ago. He got rid of them all.
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Reviewed March 19, 2018
We were with another company when we had some slight activity with some roaches. They told us that they needed to charge us extra money to get rid of the roaches but they could not get rid of our problem. But when Terminix came out and treated the house twice, I haven't seen any roaches since. I was just very pleased with the service and the personnel. Two different technicians came out and both of them represented Terminix well. They were very professional and knowledgeable about what they were doing. They answered my questions and I just felt comfortable with the people that Terminix sent out here. I am so happy that I switched to Terminix. I love Terminix and I would recommend them to anybody.
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Reviewed March 19, 2018
I'm really happy with the service that we receive from Terminix. Most recently, some guys came out and installed insulation in our upstairs attic. Both guys were really friendly and professional and they were in and out really quickly. They didn't have problems crawling up in our attic and explained everything thoroughly. Our regular Terminix tech came out and mentioned that they had the service available. He gave our name to the installation representative in our area. So, he contacted me and we set up an appointment. Since then, we have had almost no problem. In the summertime, we get a lot of ants, but those are usually taken care of very quickly.
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Reviewed March 18, 2018
Terminix does a quarterly inspection and they contact and remind me when they're coming out. Recently the tech guy came out and did a pretty good job. He checked my baits around the house and did a perimeter. Occasionally, I notice some stuff inside and so I have to get the guy to come in the inside and do a few things. Yesterday I saw a centipede, and it shocked me since I'd never seen a centipede in my house. But normally if I call, they'll come out and address it. I’m also waiting to see if they're going to raise my price. I was talking to them about that because they raised my rate last year and this year. I’m waiting to see what’s going to happen for next year because I keep paying for the service when another competitor is around.
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Reviewed March 18, 2018
I've had Terminix for quite a few years now. We have the regular service for basic treatment and we usually get the same technician. I like him. He goes beyond what other people had done when I had other services and he notices things that I don’t notice. I think he does a great job. He's very professional and friendly too.
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Reviewed March 18, 2018
Terminix comes once a year to inspect the house, where they do the crawl space, the inside and out. We also call them as needed, and they let us know ahead of time when they are coming out. They are usually on time too. If I have questions and they are able to answer it, and they are very good.
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Reviewed March 18, 2018
Terminix came out recently for our quarterly treatment. They regularly schedule the service automatically every three months and the schedule shows up on their website. Generally, the service is done during the weekdays, so our side gate is unlocked and the technicians do the treatment in the front and back yards, and they leave a copy of the note saying that they were at the house and reporting any special things that they noticed or treated, so there’s usually not much interaction with them. Inside our home, the pest activity has noticeably decreased since we started our service with Terminix. Outside our home, it has decreased as well. Terminix was good at doing the regular treatments and scheduling a special treatment if we asked for it.
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Reviewed March 18, 2018
Terminix recently treated the outside of my house and the tech who came out was professional. I normally call them when I'm scheduling a service and sometimes they call me.
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Reviewed March 18, 2018
Terminix has a team of good people. I've had them for about a year and a half and they take care of everything I need, answer all my questions, and do a really good job. They send me a text message when they are going to come and call me ahead of time. The tech from my last quarterly maintenance did great. He was nice and took care of everything I asked. He was very professional too. The pest activity in my home is now non-existent and I've no complaints.
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Reviewed March 18, 2018
I enjoy Terminix and I have them for about six years now. They are very easy to deal with and they have very good employees. I have the most excellent gentleman who comes to my house every quarter. His name is Howard and he’s exceptional. He’s thorough, asked questions, neat, and knows his business. He primarily does the termite check and mice treatment. I'd tell my friends that if they ever need an exterminator to use Terminix.
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Reviewed March 18, 2018
I'd definitely tell a friend to use Terminix. They always do a good job. They usually set up the service and call us. They come to the door, let us know that they are there, tell us what they're doing and then spray on our grass. Everything looks much better and I'm happy and pleased with them. We've had the same technician for awhile too. And if we have any problems, we always ask him and he tries his best to answer them and sees what he can do.
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Reviewed March 17, 2018
I'm on a regular service with Terminix. I get a message from the serviceman, letting me know the day before when he's coming. Then, on the day that he's coming, he sends me a message that he's on his way. He carries out his duties quite well and I have no complaints about him. Since the service, I haven't seen pest activity, like creatures and little things running around. I can't ask for a better service than that and I couldn't ask for a better company.
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Reviewed March 17, 2018
I have a regular quarterly visit from Terminix for preventive treatment. The technicians were pretty responsive and their service has been pretty satisfactory. It's been pretty preventive and I don't see any issues at this point, other than their price went up since I've started the service.
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Reviewed March 17, 2018
Terminix calls me upfront when scheduling for a service and they let me know days in advance what day the technician is coming out. Most recently, the technician came in and sprayed down where he was supposed to. We talked while he was working and while he didn't tell me exactly what he was doing, he did what he normally does and did everything fine. I haven't seen a bug since and I'm very satisfied. Terminix is as good a company as they would.
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Reviewed March 17, 2018
I have been with Terminix for six months already. When I noticed a number of small insects in the attic area, and we had not been there and we were suspicious, we called Terminix and they came out and checked it and found that there were a great many of those, as well as rodents. It's a rural area here. Two of them made that area of the house rather indelicate and we were just determined to get it taken care of. Scheduling with them was relatively smooth. We got an appointment quite soon by phone. The operator came on time and was able to pinpoint what the problem was, and where it was, and what needed to be done, and we had it done. My wife was instructive as to what had gone on and what must go on and it was taken care of.
When they came, it was providential that something positive could be done in addition, and it did. He was prepared and for them to come out on regular basis was taken care of that afternoon. We had another visit relatively recently, and that was a matter of inspection because it was much colder than outside and inside, and how we could stop the influx of any insects of that nature. The tech was able to take care of that too, so we were very pleased. Terminix is excellent.
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Reviewed March 17, 2018
I called the local Terminix office and scheduled my service, and it went great. The gentleman from Terminix did what he was supposed to do in a decent amount of time. They come out every three months to spray and I've got the things that go on the ground. Somebody also sprayed around my whole house for the termites. With Terminix, it's been a good experience.
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Reviewed March 17, 2018
Terminix is very good with what they are supposed to do. They come out every other month and they call me ahead of time and let me know when they’re coming. It’s usually the same technician and he calls while I’m at work most of the time. They will come and do the interior if I come home and let them in. But most of the time they just do the exterior and that’s working fine. I don’t have any termites or insects and they've taken care of everything.
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Reviewed March 17, 2018
We had a pest problem and it was very extensive and they worked real hard. Even the manager came out and helped us out with it. And within two weeks it was done. Everybody was real informative. The technician worked around our schedule and were professional. The pest activity was far down. We don't even feel them anymore. I would definitely refer them. Terminix is awesome and they are definitely worth the money.
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Reviewed March 16, 2018
Terminix is a good company. They do the outside of the house and they call me to let me know when they're coming out. If I'm not able to be here that day, I call and reschedule with them. Their technicians are also very easy to deal with.
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Reviewed March 16, 2018
We had termites in the old farmhouse originally and that's what I started with, and then I've kept going with Terminix ever since because if you have termites once, they can come back. And they came back in the garage of the old house but they didn’t get into the house. But my renter saw them, and so when I called Terminix, they came out and took care of it. I had some bugs on my bay window but they came out and took care of that too. The techs are all very kind, nice and professional. We have two houses and I pay two different fees, so I'm trying to get it to where they only need to come out once for both houses.
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Reviewed March 16, 2018
We have Terminix quarterly, and, sometimes, if I need them to come. Our experience has been good. The tech is a very nice man. He goes out of his way to make sure he keeps us pleased. We have had pretty much the same guy, and we have had him for years. However, every once in a while we see a roach or two, and that is when I get him to come inside because somehow they manage to get in. Overall, Terminix is fine.
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Reviewed March 16, 2018
I had an email reminder for the annual termite inspection with Terminix and I confirmed the date, so it went well. We said hello and shook hands, he came in and I showed him the area to be inspected. He did the inspection and he was very efficient. We shook hands and he left.
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Reviewed March 16, 2018
We thought we had termites and we called Terminix. They were really attentive and very customer service-oriented. We signed up for bi-monthly services. They schedule it and they come out. It's very easy and I'm very happy. I can also go on their webpage and look at our schedule. And they call the day before they come out. Our home has been much better since we've had our service. We would highly recommend Terminix.
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Reviewed March 15, 2018
When I was a new homeowner, I wanted to have pest control for my home and I had a prior company for five years. Terminix took over the company that I did business with and so, there was no choice but to go with them. I always ask Terminix to come on the weekends since I work during the week and I prefer a call ahead of time, so I don’t take off and go do something. They always called me the day before or two days before to let me know what day they were coming out and left me a phone number. A lot of times, it was for during the week. I would always call them back and say that if they could make it on Saturday, I’d really appreciate it and they always did.
In their most recent visit, they didn’t call me ahead of time to let me know that somebody was coming out and they showed up during the week. Luckily, there was somebody at the house and they knocked on the door, which is not always the case. As long as the gate is unlocked, they feel that it’s okay to show up and just do their thing. But I don’t know if they are doing their thing so, I’d prefer to be home. That way, I know that they were there and they, indeed, did do something. But the technicians are always very professional, neatly dressed, courteous, and asks me what I need or if there’s anything special that I want, and they do that. They knock on the door and let me know they’re leaving and I appreciate that. Everything’s great and I would tell my friends that my experience with Terminix was good and if they were looking for somebody, they should give them a call.
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Reviewed March 15, 2018
Terminix does the annual inspection once a year, then they do other inspections as I need it. The last inspection they did was the annual check-up. They came around for a routine inspection and treatment. The technicians that Terminix sent out have been fine and they seemed knowledgeable and friendly. A few months ago, I saw some termites outside and Terminix came out and treated that. That was on a request basis. On the annual inspection, Terminix just called me and made the appointment, but when I had the treatment done for the termites, I had to call them and they arranged to come out. I got a notice ahead of time saying that the technician was coming and giving the window of time that he'd be there. Terminix has done a good job in treating our home for pests and I haven't seen any pest activity since the service, so that was good. I've used Terminix for years and I'd recommend them.
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Reviewed March 14, 2018
We had some termite problems and Terminix treated it. Then we just have them do the annual inspection. They seem to be working fine. But there was a time that the scheduling got mixed messed up and the tech didn’t know he had an appointment with us. We called and he reset it. And he was out here promptly, took care of everything and did our annual for us. Terminix have been reliable. This last year was the first time we’ve had a problem with the scheduling and other than that they’ve been quite satisfactory.
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Reviewed March 14, 2018
We've always had good luck with Terminix. Our service guy has been very thorough and pleasant. He comes and checks for termites. He usually calls ahead of time, but this latest time, he didn't. But he did a nice job and checked everything very carefully. My husband went around with him. He looked in corners, opened doors, and looked under cabinets. He checked in the basement where we've had problems and he didn't see any sign of any active termites. I would always recommend Terminix.
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Reviewed March 13, 2018
We recently found bed bugs in our house. We had to call Terminix on a Friday, and I spoke with a very friendly representative over the phone. It was in the evening, so I was surprised somebody picked up. They scheduled somebody the very next day to come out and give it a walkthrough. And he called Monday to schedule to come out Friday. Within a week, we had to get the house situated for him. And he was out there within a week to fumigate the house.
We signed up for the quarterly thing where they come out every three months and fumigate the house. And they were on two different pages because I had a guy call me Tuesday to come and do the quarterly spray. I told him he couldn't come out here on Friday because the other guy was going to be out here for bed bugs and we couldn't get in the house while he was in here. So, they got their signals crossed, and there were two different people coming out for the same company. And it was the only problem, but they worked it out.
I asked him to come out the following week and he did. I had two appointments because they said the only time they can spray for bugs was at 3:00 in the afternoon. But the guy would come out at 8:00 in the morning to do the recheck on the bed bugs. And the funny thing was it was the same guy. While he was looking at his appointment for the day, he asked for my address and he said, "I have a 3:00 here, and I gotta go all the way to Fort Worth and come back to Glen." I then said, "You might as well stay here and do it now." So, he decided to stay after his 8:00 appointment and do the spray. It worked itself out and everything got taken care of. But it was the second time that two appointments in one day got crossed.
The bed bugs' activity went down since our service. There's still some activity in one room. My daughter probably brings it in from someplace she's hanging out at. But the guy Terminix sent out for the bedbugs was very detailed and thorough. I'm very satisfied with Terminix. I like the turnaround time the best, everything happened relatively fast. The bed bugs service was kind of expensive, but with the $139 every three months, I'm already getting a service for the termites outside and I'm getting the inside, too. So, it's not a bad price to pay for peace of mind.
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Reviewed March 13, 2018
When Terminix came, I talked to someone and I was explaining that my house had bugs and I was down in the suburbs. They didn’t really made a difference at that point, but you can call them back once everything is done. So, he sprayed and I asked the guy who was working if he has seen roaches or anything and he said no. I also have their termite plan. They put those things around your house so if anything goes wrong, they will be responsible and I like that.
When scheduling a service, it’s usually girls and they’re great. When I first started, there was a guy who was really nice and he and I always had a 15-minute conversation. I would say such and such for certain things and he would say I can’t do it. Then I started asking others if he couldn’t come and they told me they do it. He was older and has a bad leg so he wasn’t interested but then, I told them. It took awhile because they kept sending him back but I have a totally new guy now who’s great. He’s in-and-out and not a talker like me. He’s very friendly and makes sure I’m happy. I know that with him, I see less pests.
I’ve had three others before them and I’m happy with them. It’s not like I see roaches popping out of my cabinets or on my cabinets, the countertop and stuff, or in bed with me. It’s not that many. It may be four months and I’ll see one or two and the whole summer last year, I saw five or six. I would tell my friends to go with Terminix. Whatever Terminix is spraying, the stuff works.
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Terminix Company Information
- Company Name:
- Terminix
- Year Founded:
- 1927
- Address:
- 150 Peabody Place
- City:
- Memphis
- State/Province:
- TN
- Postal Code:
- 38103
- Country:
- United States
- Website:
- www.terminix.com
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