Terminix Reviews

Terminix calls to set our appointment. They ask when it's convenient. They give me a date, and if that's not good for me, they let me give them any day I want. We seem to get a different technician every time, and this is about the best one we ever had. He was wonderful. He was a young man and he was really good. He looked everywhere and did everything and didn't skip any place. He wasn't pushing us or rushing us or asking us to buy something else. He gave us some advice and told us when we had snakes hanging up over our doors, that was a good thing because they ate the rats. Some of the technicians we had before, we have not been happy with the service we got. But, this time, we were delighted. So, we would stay doing what we're doing.

Terminix came out to check for bugs and they sprayed for spiders. I don't like bugs and we have a regular maintenance agreement with them. They call to set an appointment and they also call the day before. They want to make sure that they'll reach us. They're very professional when we talk to them on the phone. The technician does everything we want him to. They always go around for spiders and stuff. In the summertime, they go around the whole house, the garage, and the basement. We're happy.

The technician came out and baited the second time for ants. I still have them. I know that it takes a long time to get rid of the ants, but they’re in my bed and I’m not very happy with that. The technician was supposed to be out here today to spray. But it's always been good with Terminix. They eventually gets rid of my problem. I had them for 20 years in my home when I was in Salem. They got rid of the ants for me. It took a long time to do it, but they finally got rid of them. It’s just the process. I’m not expecting the first time the technician comes out, there'd be no more ants but it’s just that it takes a while because they will move from one place to another. It’s a work in progress. And I would recommend my technician to anybody. He’s wonderful. He’s very meticulous about what he does.

Terminix takes out $33 a month and then they come around once a year to look and see if there are any termites and then they leave and I just keep paying them. I think it’s a rip-off, but I do need their service because if I get termites, then I got a problem. The technicians were fine. However, when I call their 800 number, they say the same thing every time, “All technicians are very busy now. Please stay on the line.” I’ve waited as much as 45 minutes and just hung up.

We're on a schedule with Terminix and we've been with them for a year, and they've been reliable and friendly. Their representatives are awesome and the actual technicians are very professional. The developer put down some new moat and the Terminix guy came out to re-spray. The pest activity has been limited since we've had their services, so they're helping a lot. I would definitely tell my friends to choose their services.

I had taken several precautions and purchased treatments for bed bugs, but they wouldn't work. Upon seeing Terminix's great reviews, I decided to call them up for treating the pesky bed bugs that arose in my bedroom. I thought, if I'm paying hundreds of dollars, this problem should be eradicated after a few treatments. After a few treatments, I felt as if there was still a large presence of the bugs in my bedroom. I was told that the problem was solved. I called and they told me that my warranty was past due but they'd come in again. I did not receive a call for a month until I followed up AGAIN, as the bed bugs were affecting me, my wife, and our kids.

I was in the hospital for almost a month and when I came back, the roaches took my kitchen. So, my daughter called in Terminix for me. I talked to their technician about the roaches and he was good. They could do a little more improvement with the stuff they put on, though. They don't do it enough. I still see a few roaches every now and then, but not like it was before.

Terminix came out about a month ago to check for the termite possibility and it was very pleasant. The rep was very courteous. He answered all my questions and called about 30 minutes before arriving at the house just to make sure that it was still okay to come. He rang the doorbell, introduced himself and had a badge identifying himself. He looked all around the house, looked down in the basement and on the first floor. Then he went all around the perimeter of the house and I went with him everywhere, and he was very nice. He said everything looked good.

We've been with Terminix for 10 years and I had it at another house before I moved here. I’m on a scheduled plan and they’re usually good about calling me. They came a couple of weeks ago and did the outside of the house. I found a cockroach inside the house, but it was already dead. My experience has been very good and I’m satisfied. I recommend them.

We've been with Terminix for about 30 years and the last technician whom we’ve had a couple of times was very good. We really like him and we are very pleased with the service. We’ve always had good look with Terminix. However, we prefer that appointments are not set up for us. That never works for us. We have to call and get in touch with someone to change it. So, we prefer a reminder that it's time for our inspection.

Terminix comes out on a regular schedule and it's been good with them. They always contact me via text a couple days before and let me know what time they’re going to be here. When they’re on their way, they send a text to let me know they’ll be here about 20 or 30 minutes. They come in, do their work, and send me a text when they get done. They send me a copy of work performed on e-mail. I've also had a great experience with the technician. He's a good kid. We’re pretty satisfied with the service from Terminix and I’d recommend them.

The guy who comes out here is very fastidious. He’s very thorough, very good, and very conscientious. He always comes and knocks on the door. He comes back and tells me if he sees any spiders and lizards. It’s not like he just goes out and squirts stuff and then gets back in the truck. He’s providing a service, so to me that’s important customer service. The price has gone up quite a bit, but the price of everything has gone up.

Terminix sprays every three months and they'd send me a reminder, a text or an email that they are coming. I've never had an issue at all. And if I have a problem, I'd call them and they'd come right out and spray for anything I need. I'm not usually there but my elderly mom is usually at the house. They'd knock and they’ve been really good about waiting for her to be able to get to the door. Sometimes I'd just text him back and tell him to just leave a note on the door and not to bother her.

We have an every three-months schedule with Terminix and we've been their customer for three years. I haven’t seen any pests since they've been coming out. Their service has been working. They came out the other week and did a great job in my house. They did what I asked them to do and I haven’t had any problem. The representatives on the phone are great and the technicians that are sent out to our home are friendly. And everything is to my satisfaction because if it wasn’t, I wouldn’t be dealing with them. I would recommend Terminix highly to someone with the problems that I used to have.

My daughter-in-law told me about Terminix and I called them and had them start serving me. And I've been with them for two years now. Scheduling the services with them has been very nice. When I call them, they come and serve, and when it's time for them to do a service, they also come and serve. The technicians have been very nice and polite. I had recently discovered an area where a mouse had been. And I called Terminix and they came out and took care of it. I will continue using Terminix. They are good people to have service from.

Terminix does a good job and they got rid of the bugs. Plus, their technicians are very courteous and knowledgeable.

Terminix comes out every six weeks to get to the outside stuff. They call me and then they come. If I need something special and decide that I need them to comeback, they comeback. They’re very flexible and very cooperative. We’ve been with them for 10 years and I’ve never had a problem. The technicians are friendly and professional. Keep up the good work, Terminix!

I had Terminix come into my new trailer because I had a sudden unexplained roach activity in September 2017. A month later I called them again to come out because the roaches were swarming. Still no relief. At the end of November I called a reputable exterminator to inspect. And was appalled at what he found. Nests behind my stove and refrigerator and several other areas in my home. Now they are refusing to refund my money that they took from my account without authorization. Do not use them. Bad company been sued.

Terminix always shows up on time. Their technician talks to me, and lets me know what he’s going to do. He also lets me know when he’s leaving. I have a regularly scheduled service with them, and when they came out for my most recent claim, they did everything, and were professional all the time. The pest activity has markedly reduced since the service. So, if you’re having a pest problem, go with Terminix. They will take care of it.

The Terminix technician came recently and he took care of everything inside the house. He went all over the rooms and he went through the outside. And he was very friendly and professional. Everything was fine, and it was a very good service. Since their service, our home is much better because we saw many spiders before and now, they disappeared. However, we have a lot of ants outside, and it is terrible for I have an allergy from their bites. And I called their office one time and they said the technician could not do anything because they could not use some kind of pesticide in Orange County, so I canceled the pest control service outside. I was dissatisfied and I will not recommend Terminix.

Everything’s been easy with Terminix that’s why I’ve been with them for 10 years. They do an excellent job. I haven’t had any problems with any technicians. They’ve all been professional and polite. Sometimes I’ll just leave a note if I’m not here, and they spray and leave the paper right there at the front door for me.

I just moved in an old house about five months ago. We were having a mice issue, and we had a gentleman from Terminix look and put in some traps and stuff. But nothing has helped to eliminate the mice. It’s the same thing. We still have the same issue. It's been twice since they came in and nothing's happened. The reps on the phone are also difficult to speak with. But when the gentleman came to do the service, he was professional and on time. He was full of information.

The most recent experience with Terminix is very positive. They came out to do the routine spraying but I accelerated the timing on that because we were having a problem with pantry moth. I wasn't even aware that they would help with that. I had been trying and failing to fix it myself, so I just called it and asked if they did that pest stuff too. They said they did and they scheduled time to come out. I was pleased to find out that they performed that kind of service and that it was included in my coverage.

I had an inspector from Terminix come out and look at my house, and I’m a little pissed off because he just tried to rob me of $1500. He did an inspection at my house to check the outside and told me that in my backyard, I had a hole where he could stick his hand up in and he could see a nest of mice. I went out there and checked a couple of days after and I didn’t see any hole anywhere. I felt a little disrespected. That was a little disappointing. He said it wasn’t on the ground, it was on the wall. He said they were going to fill in these holes with some type a metal wire netting and then circle on the outside of the house. That was supposed to protect me for a whole year. But I can do it myself. I can go get the metal wire and do it by myself, and it wouldn’t cost me that much. They need to show the home owners these holes. In that way we can be more aware.

I have roaches and spiders. The technician came in and he told me what he was going to do and how he was going to do it. And he said if the treatment didn't get rid of them, he would come back and he would spray again. He did everything right and explained how long it would take and I like that. I've been sweeping up roaches every day and they're going away. Whatever you got, call Terminix and they will get those out of your house.

I had Terminix remove molds from my basement and install a dehumidifier. They were here on time, they were neat, and they did the job. I would recommend Terminix.

I have a quarterly service from Terminix and scheduling their service is relatively easy. They notify me in advance what day they are coming. If I need to change, I can do it online. If we still have a problem after they’ve been here, the technicians are very good about coming back and they take care of the problem. If you have a pest problem, they’re good folks to call.

We’ve been battling with roaches for a while and Terminix is the third company that we got a hold of. We have a quarterly service and the technicians answer all the questions that we ask and solve them. After the last one that we had sprayed, we noticed a big change but it’s been getting to a point where the issue gets a little worse between the treatment times. Terminix comes back out and does a treatment for us whenever we’d call though. I missed a day because I was dealing with a few issues with my family but they give me information about when to call. The reps are also professional and address me well. They give me information that no one in the world could answer. I’m well with Terminix and I’d recommend them to friends.

The technician at Terminix did a great job. I was delighted to meet him and he was very nice and professional. He did the whole outside, went around the windows and the doors just like I need it to be. I didn’t have to tell him anything, he knew everything. Terminix usually send me an email and then they call too to schedule my appointments. Sometimes I have a conflict and I call them back. They’re always very willing and very glad to change my appointment to something that I can handle.

Termites are really bad in this part of Arizona, so, it’s one of those things that I’d rather be safe than sorry. It’s a bi-yearly check-up that I got going with Terminix that I calendar in, so every six months they come out and take a look at the house. If I see any issues, which I haven’t, I would call them. They recently came out and checked the outside of my house while I wasn’t at home, which was fine. They called me on it, and then we made an appointment for them to come in and check the inside of the house when I was home, so they were very convenient, expedient and they did a very good job. They also followed up on their own when they found out I wasn’t home. The tech was pleasant and he seemed to know what he was doing. I had enough confidence in him right off the bat to let him walk around the room unsupervised. He did what he had to do while I was busy doing other stuff.

I have a scheduled maintenance with Terminix. Mostly, it's preventative but ants are a big one that we deal with. The technicians who came were very courteous and professional. I've been with Terminix for two years now and my experience has been good. Plus, the cost is fine. They've always taken care of whatever I asked them to do and I'd recommend them.

Terminix has been good at scheduling the service and being on-time within the time frame that they've given, and my experience has been good. I've been calling them once a month or once every six weeks because I've had some problems with roaches, which was also the initial reason I called them. The same technician has been here for the most part, and he's very knowledgeable and friendly and he would explain the situation based on his experience. He's a good resource and would give good advice also. So overall, I'm happy with him. The pest activity has declined since their latest service. They were here a few weeks ago, and the person who performed the service was really nice and did a good job.

When we bought our farmhouse almost twenty years ago, there was termite damage. Terminix was part of our requirement to have a mediation for the mortgage. They have been pretty much punctual. They’d let me know when they’re coming. I can also contact them and the tech could come back out if I need him. The technicians have been fantastic throughout the process, and talking to the Terminix representatives over the phone has been very positive. Also, there’s great communication with their automated system with either texting or emailing. I know what to count on.

Terminix was here on time when they did the installation. It was a really good choice of mine to have done because there were one or two areas up in the roof that were thin. Some of the installation that was in the roof at the time got pushed around and they got pinned down in places. That was my main reason for having Terminix because I needed all that to be thickened up in that end. They came in for a couple of hours and they left the place with no mess. They were able to do it from one access hole in the hallway, which was convenient because my wife has the end room where there's another access hole. But she has a special bed there and it would've been inconvenient for them to go in from that end, but they managed to do it all from one short hall end.

We have a plan with Terminix and they come out every three months. When we see their tech, we talk to him if we have a question. Everything’s been good. We had a really bad year though. We had black widows and they just don’t seem to go. But I’m happy we’re fighting terribly with that. Right out within a week, they followed again and again. Terminix is excellent and they have good service. We’ve had them for years and they’re reliable.

I called Terminix one day, and they were out the next day or the day after. It was pretty quick. We called them back two weeks after they did the initial because we had bugs coming back out. And the guy that came and did the initial noticed it. It didn't look they were decreasing, it looked like they were increasing. I called them and had them come back by. Their tech was very professional and my dogs didn't seem to bother him. He didn't seem to be too carefully worried about them. Overall, I'm satisfied. If they keep sending to check their one technician back, I'd be happy.

Terminix always do a fantastic job. They text me, which I love, and remind me to either open a gate or ask if I am going to be a home and I respond on a text. They’re also very responsive if I call them from that text and talk to them personally. They’re just awesome and very respectful of the property. The three or four times that I ran across the technician, it’s the same person. If it’s not, they tell me so that I know when to expect somebody different, which is great. The city cleaned out their sewers, and we got whatever those kinds of roaches are from that. Terminix has done a great job at keeping it all at bay. It’s taken us about a year to get it under control because we just moved into the home but now they’re all gone, and I see very few.

Scheduling with Terminix has been a little difficult because sometimes I’m not at home, but it’s very typical. When I receive the call, I only go online and reschedule, and it has been a good way to manage it. Having the techs has also been a good experience. I’m learning English, so they try to be very patient when I try to explain that I found some insects inside, and they try to understand what I’m talking about. They try to do everything outside and inside too. After summer I found some bugs, but that was because I was out of the home and it was the change of the seasons. But now, I have not seen bugs inside in the last two months. I’m happy with the service.

I have a contract with Terminix so the tech comes to do the normal quarterly spray and I end up saving some money on my monthly bill. She said that my bill seemed high. She said, “Let me call and check on your bill with the office and see if the charges are right for the square footage that we’re doing.” Because I live in an apartment. She put out an extra effort to look at that and follow up with it and tell me that they could come down on my bill. She was very pleasant, very helpful, and full of information. Terminix has helped tremendously in the pest situation having them for longer than a year. I would recommend them.

Terminix offers fast and very convenient service, and cheaper than the local service provider. The tech was very knowledgeable, and recommend a lot of things. He did pest control and inspection. Also, I schedule service online, then somebody follows up by calling me. After I try to make appointment, the price is higher than usual, but the next day somebody called and lowered the price, so we take it.

I would recommend Terminix. They came for termites and bugs and the technician was very professional and very helpful. They made a mistake with the bill when they overcharged me, but they went ahead and took care of it.

We just moved into the house this December. It's a brand new house and it had been a year by itself so maybe that was why it had a lot of ants and spiders. I'm satisfied with Terminix and the technician sent. The situation has gotten better.

I’ve been a Terminix customer since 2012. They come out and do quarterly services. They’ve always been on time, and they’re really good at reminding me when they’re coming. They’re really good at sending me what they found or what they did. Actually, we moved in from our previous location, and I kept the contract with them to our new home. Usually, the quarterly service is set up during business hours when I work. But a couple of times I did work with one of the technicians there who was super polite. If I had questions, they explained to me in depth what they could and couldn’t do, and what they’re allowed to do. They’ve always been really great. I’ve never had an issue with any of them.

We've been with Terminix for several years and we're on a regular schedule with them. We have ant problems and their technicians treated the areas where the ants came in both inside and outside. We see a difference since we had their service and they're doing a great job. The person who comes is very good and we're happy with Terminix.

I have an annual check with Terminix. A young man walked in and asked where he should start. He said he was going to look around and see if there were any termites. He walked around but he never went up in the attic. I didn't know whether they were supposed to or not, but the guys before used to do that. The young man was all right but he didn’t seem like he was really too interested. The interactions weren't there. Most of the technicians come in and say hello, ask how I'm doing, if everything seems all right around or if I had any questions. But this man didn’t seem to have anything. I was fine with that though if that was what Terminix wanted.

Terminix reps had the knowledge of their product, what they could do for me and how I might benefit from it. I had noticed some ants at the entry door at the main entrance, all around the porch and I put some ant powder down. And in a matter of days, they happen to be at the door so Terminix' schedule was very timely. I was satisfied that their reps took care of what they were supposed to take care of without me having to be present.

I'm very disappointed with Terminix. I'm on disability and it took a lot for me to take the money out to pay them for spray. I do it every year because when I first bought this house eight years ago, it has been totally destroyed by termites. There were no live ones but I did the whole perimeter for $1200. I also had the house rebuilt so I make sure I get it sprayed every year. I had ants in the bathroom and big roaches. But I was concerned when I saw a German cockroach ant that's why I really called. They spread like wildfire and are hard to get rid of. Terminix came out and sprayed for the ants and roaches in the house, then went outside and said that was for bees, ticks, fleas and grub worms. I paid them $139 for that and the technician said it would take eight days for the bugs to die. I waited 10 days and when I turned on the kitchen light, it's like roach heaven. They're all over the counters, my clean dishes, my toilet seat and on my bed.

Terminix sends me a notice for a service on email and if I need to change it, I can which has worked fine for me so far. The technician who came recently was very nice and professional. He let me know what he did and when he was through. He did the outside of the house and was really good at his job. We've been very pleased with Terminix but I wish they have a local office sale.

When scheduling with Terminix, I call the number on the bill, ask for them to schedule somebody to come out, tell them when I'm available and they'd find an opening for me. They come monthly outside, but it's been a long time since they sprayed inside the house. Mostly all of the bugs were dead and I just wanted to keep it that way. The guy that came out had been the regular technician that came to my dad’s house, so I’ve met him before, and he was really nice. We chatted for quite a while before he left. Overall, they're doing a great job. I wouldn’t switch to another company because Terminix is working.

The technician was pretty thorough and a good guy the whole time. But, the billing was messed up. I kept getting emails saying that my plan had expired. And when I called to find out what was going on, they said they don't see it on their end but they got it resolved. Everyone was great. I've been with them since 2007. I was in a different home the first time I started with them. So, the experience there was different than the experience here. When we had a form of wasp entered our house, we got the exclusion plan and the service was good. If I have any problems, I just call the guys to come back out and treat it. I like Terminix but they're expensive.

My dog had fleas and I called Terminix to have them exterminate the house. But nobody gave me any information what I needed to do. And when the guy came and he asked if I followed the steps and prepped the place, I asked him what he was talking about. He said I needed to take off the carpets and clean the floors, and then everything has to be from underneath the bed, and if I was not going to do it, then he was not going to spray. He had to call his boss and I told him that he was already here. And I would like him to take care of the areas where the dogs' fleas are on the carpets and in front of the bed. He still said he had to hear from his boss. I told him I needed to speak to his supervisor because I needed my place to be treated. And at that point, I got my dog in the hospital, she got her treatment, and they boarded her because of my understanding that pets could not stay in the house while the treatment was being done.

I was having a lot of boxelders and was pestered so terribly with them last spring. It’s what drove me out of my house, and so the minute I saw them coming back, I called Terminix and within a week, they were here. They came out when they said they would come and explained everything. They sprayed everywhere which was pretty strong, because I didn’t feel too good for a day and a half. They were supposed to come back two months ago because I have been getting a few of those bugs back in the house. Terminix said it wouldn't bother me but it did. The bugs were in the living room and some upstairs. It was my understanding that they were going to come initially, and then come back every month after that but they didn't.

Terminix comes for a quarterly spray at the outside of our home. My conversation with their rep was short and to the point. We would make sure that there was no dogs and the gate’s open. They would say, “We’re going to go spray around the house, and if you have any questions let us know.” The technician sprayed and then he left and then he did a follow-up call to make sure everything was good or if we had any questions or concerns.

I'm new with Terminix and when the guy wrote my policy up they just gave me the little pad and said to sign my name right there. My name was wrong on my policy, even though I signed my correct name. He's got me at Charty or something like that and I don't know where he got that name from. And then I've told him then that I was in process of filing my house and he said that Terminix coverage would be good for a year, "that's what you had to do when you sell your house," and I was like, "Oh I understand that." I still pay the $800-something.

I have some bugs that I have never seen before in my home, and I think that the house is infested by them. The bugs only come out at a certain time, so if you really want to see them, you’d have to come out at around 4 or 5 in the morning because that’s when they start coming out. So, Terminix came over the next day, and they did as much as they could, but they never saw the bugs. I told them I had bedbugs, so they gave me a complete inspection of bedbugs, and it wasn’t bedbugs. They almost looked like ladybugs, but were larger. One of the bugs even drilled a hole in my arm and I it laid eggs in my arm. But I was able to squeeze most of whatever it was putting in my arm out.

I have Terminix come out several times during the year by the yard for spiders and bugs. I see a lot of them out there. They also serviced the interior of the house one time a couple of years ago. They're great, very satisfactory and always right up to my expectations. They're also very informative if I ask if them if they found any spiders or ants. And they always outline the things that they do on the receipt that they leave. They’re very friendly and I've never been disappointed.

The Terminix website is terrible. My termite service and my pest service can never be on the same page. I get advisories about one or the other. Sometimes I have to call about it on the phone when I don't see it. The other thing about it is there’s not enough leeway when you need to change an appointment. I work, and there’s only a few days I can be there, and I have pets so I have to be here to make sure my pet doesn’t get outside and poisoned. But the website only gives me six or seven days to choose from and, it may be two weeks from now before I can get another one.

The guys from Terminix are good and professional at what they do. The technician that they sent out was very nice. He did his work and told me to let him know if I need anything else at that time and they did it. They messaged me one day before they would be out. So, that really helped and I really appreciated that. I try to get the same technician every time. I told Terminix that I didn’t want to keep switching around because I’ve had problems with some technicians in the past, so I told them I don’t want certain technicians coming to my house. Also, I rescheduled a service via phone and it was easy. The rep gave me a few choices of the days they have available which suited me and I picked a day and time. She was very helpful. And since the service, it has been pretty good. Besides whatever comes with the weather, there’s really nothing going on so I’m happy with it. Their service is excellent.

I've been happy with Terminix. Their most recent visit was to take care of roaches and that kind of stuff inside and out of my house. The tech did a great job, as always, so everything was fine. Scheduling is very easy because he has been able to come often when it's a better time than the scheduling that they try to put me with. He will call 'cause he knows it's coming up and he'll tell me because I like a certain time of day. They don't always schedule him for that but he usually gets here when I want.

When we bought this house, Terminix had treated the crawlspace under the house, and we just picked it up and continued the contract. I’ve been very pleased with them. The tech shows up and he’s usually a very friendly type. He wanders around the house and he crawls under the house and gives me a good report. It’s short and sweet. They’re always clean even after having crawled under some houses. They make an effort to cover their shoes when they come into the house and put overalls when they crawl under our crawlspace under the house.

I had an ant problem and Terminix treated it, but they didn't quite get it all. It kind of moved from one place to another. Rodney is the regular technician and Ty comes around and inspects to double check if there are any issues. Ty got here ahead of Rodney last time and he saw the ant issue that I had in my bathroom. So he left instructions for Rodney to do and he did that exactly as specified. And I haven't had a problem since. I was very pleased with that.

When I first moved to the area 10 years ago and I was talking to people who live here, one of the recommendations was to get set up on a regular service with Terminix. Every three to four months, they come out and that’s usually great. But right after that, I had to call them back out because we were doing some home repairs and we uncovered what we thought was a rodent problem. When the tech guy came out the next morning, there wasn’t any sign and there was no live activity, but it was fine. They’ll only come inside if I have a noticeable issue and I need them to come inside, but for the most part, they just do the exterior.

I bought a home and moved in and I wanted to make sure I don’t have bugs. I got Terminix to come out every three months unless we call. The technician comes and knocks on the door to let me know he’s here and he’s been a very friendly, nice guy. He did the spraying outside and everything went well. We've only had the service 2 times now and I haven't seen any pest.

Terminix automatically sends me an email that they’re going to come out, and if I have any problem with the appointment, I can call in and change it. The techs have always been very nice, respectful and polite. There was one time when they were sending the email to the wrong address, and they came out when I didn’t want them to. But once they got it straightened out, it’s been fine. Recently they came out and did what they were supposed to do, and everything went well. We also had a really bad problem with ants, and we would get rid of them and they’d come back. But we haven’t had that issue anymore inside. We still see them outside, but they haven’t gotten in the house. Their service is the only thing I’ve seen that’s worked to keep those ants gone. It is a little pricey and I wish it was a little cheaper, but it’s still worth it to keep those ants out.

Terminix comes on a yearly basis to do the termite inspection and this is scheduled in advance which is convenient. Their reps are courteous and their techs are pretty thorough as far as where they’re checking and everything. If I have any thoughts or concerns, they answer my questions at the time. I don’t have any termites since their last service. Also, considering where I live where there are woods all around us, I feel that the pest service in general is good because we see very little pest activity as far as spiders and things like that. I have had different services that have been a pain in the neck but Terminix is not one of them. It's very simple with them.

We have a standard Terminix service and they just come in for their quarterly pest control service and complete it. The experience was good. I haven’t seen any activities after their last visit, so the pest control is working. So far, I've been using them for seven years now. Their price is a little higher than other competitors but they provide good service.

Terminix came out when they said they would and they did the treatment of the house. Their rep told me I would be on a three-month cycle so I wanted to follow up with that. It was my first time to get pest control services because it's my first home, but I felt their service was thorough. I didn’t see anything, there were no signs of pests. I just wanted that preventative maintenance done.

We just moved into a new house, and we are just starting a contract with Terminix. The guy who came out talked us about it and then the very next day the other fellow came out and put in those things around the house. Everything went well. We are doing a quarterly servicing with them for termites and pest control. Their employees are very friendly, and they are very knowledgeable. Terminix is professional, and it was a good experience.

Terminix seems to be okay. They come and check quarterly. The people are nice, and so far, I have no new termites, so I’m happy. Before they come out, they send me emails, which is my preferred way. I work out of my house, so it’s generally okay whenever they come. They try to sell me stuff on the side though, like insulation for my attic, which I can do without.

A year ago, I had trouble with ants so I got Terminix and they come every three months. Right away, when they came, I don’t have a problem anymore. I feel comfort with the technicians they send out. I trust them and they make me feel okay. I also had a good experience with customer service and they're very good, nice people. I’m satisfied and very happy with the service. I recommend Terminix to other people.

I have roaches and I call Terminix to schedule the service as they're supposed to come every two weeks. The first time, one tech came and he did the whole house inside and outside. That time, the roaches were gone but the tech said I have to wait until the eggs start coming out again. I should have called for the second one before but my husband was in the hospital. Then yesterday, another tech came and he told me not to leave the roaches and get them out real fast. He also said I should call Terminix every two weeks because they could forget. Also, sometimes people don't want to do the service every two weeks so Terminix doesn't just schedule me.

I recently had Terminix come out to the house to take care of some bugs that I had. Spider mites had come inside the house and were all over the windows. In the past, I’ve actually had a lot of trouble calling through both the call center, the 1-800 number and the local office. The call center was unable to schedule an appointment. The managers in the new local office where I now live never responded even to their own call center reps.

I'm definitely satisfied with Terminix. Ants were going crazy around our house out there in the dry, hot place that we live in. They were Antimite back then, and we called them, and we've been doing business with them. Their way of scheduling works. We do it over the phone, and they say they'll be out this day at this time. When they show up, it's chaotic around my house. I've been really busy with a remodel addition, and there's a lot of stuff from our house that's been put out onto the ground outside. I just tell the Terminix technicians that it's the usual chaos, and just to deal with it, and they just go about their business. The ants are gone, and we have next to zero action with bugs, just a couple spiders in and around. We'll keep on doing it with Terminix, and until further notice, we'll be on board for a while.

I would tell a friend that I had roaches in my household and as soon as I called Terminix, I never had any problem. I scheduled the service over the phone and it worked out. The rep provided all the information I needed. The technician was on time the moment he said he was going to be. I told him the whole situation, and what areas were mainly targeted and infected. He did everything perfectly and efficiently. He was strictly professional and a really helpful guy. I was happy with how he did it. He hit the whole area, told me where it's going be cautious about, and what area mostly the roaches will be coming around. Overall, it's a great process. I will be looking forward to working with Terminix again in the future because of this experience.

We were having our yearly termite check. So, the man looked under the house and was telling us that there was some mold or fungus on some of the wood under there that could eat the wood away and nest them. He suggested that we get vapor seal treatment so I could shove plastic under there to protect the wood from getting the dampness that it is getting. The technician that they sent out was professional. He told us that he would have another person come out. And they were very punctual in coming. It was all done within three days and we were pleased with what went on.

I started having problems with rats because of the weather. It's easier for them to come in under the house 'cause there's no place else. I live out in the country and so everything is open. They try to find a place to make home, so they decided they'd choose mine. The first time I called Terminix, I told them what I wanted so they sent a young man. He put feeders out and every time he would come, he would check them. He really looked into everything that I was talking to him about. He said, “If they don’t go away, I'll have to go under the house and check for you, see where they come in and help you out on that part.” He was good at everything that he was doing for me and he was real persistent that he was going to take care of my problem.

Terminix does a routine call for us and they come out here every couple months. The technician who comes out is very good. They're pretty knowledgeable and they explain everything.

We have a quarterly schedule with Terminix and they normally call me two days before the service to give me an advance notice to make sure that I'll be home and that the time the guy will come will be acceptable to me. Their technician, Marcus, has been wonderful. He's really personable and he takes care of anything I ask him to do. Since their most recent visit, I haven't seen any scorpions and rodents. The tech normally replenishes the traps that the rodents have eaten. I like that Terminix has been fairly prompt and they let me know when they want to come. And I also like that I have automatic payment and they are prompt in taking the money out of my account. I just hope the price will not go up too much with them. But, I'm satisfied with my experience.

I signed up an annual set up with Terminix. What they do is they come every couple of months or so. They do the inside of the house once a year, and anytime if I want they'll be an extra charge but they'll come and do it. The outside is done every couple of months. I was really scared when I saw one mouse in my house, but after I call them it is done. A guy came in and put mice straps and it was out.

The Terminix guys always do exactly what you want and take care of what they come out to do. They come out every three months, and they're good guys, very personable, and carry on a general conversation. I had spiders and when Terminix started coming out, I don’t notice as many spiders, which is good because my wife doesn’t like spiders and I was always getting up and killing them, but now there's less for me to kill. So, the spraying from Terminix is working. It’s a good service.

We’ve used Terminix at our old house and here for five years. We set up their service for the quarterly, then they find the date and time and they show up. The techs are very friendly, and they listen if we have any concerns. They're here for less than 15 to 20 minutes, and there are minimal insects after treatments. Their service is worth it and we’ll continue with them.

Terminix was doing the house next door to me, and I decided to have them come out to spray the outside of my house. I scheduled it with the tech, then he came back and was timely. He did well and now the pest activity here has gone down.

I have Terminix for a quarterly routine check and there's no problem in scheduling a service. If I've ever needed to change in schedule, it's worked out to be conducive to me. Everything's also worked great with the technicians. They come when they say and do what they say they'll do when they get here.

It's very convenient to schedule with Terminix because the first date they scheduled wasn’t good for me. I called and had the date changed and it was no problem. Their technician was very polite. He came and he did what he was supposed to do. If I continue to have problems, I could call and they would come again other than just quarterly.

I had a previous company called Best that didn’t do anything. They told me, “It's going to be a long time before we can get rid of your problem. We're going to have to come every month 'cause things are so bad in there.” They came out and sprayed the living room, then they went in the kitchen and in one bedroom. Then they turned around and left. They did not call or come again. After that, my husband said we're going to have to get somebody out here to spray this house 'cause our problem was getting really bad. My daughter had seen Terminix on TV so she called them.

I'm on a contract with Terminix where they do a yearly inspection but I get annoyed if in six months, they're trying to schedule another one. I live in the Tucson area where it's not a matter of if I'm going to have termites, but a matter of when. Recently, I made an appointment for a termite inspection. Scheduling the service was easy since I'm retired already so I have more opportunities. The guy who came over was very thorough, polite and considerate of my home. I was completely satisfied and I would recommend them.

I had a great experience with Terminix. Their tech was awesome and professional. They said that they were going to do another treatment because they knew the cockroaches were not going to be gone. But they haven't followed up with us. They said that they were going to come back two weeks ago but they haven't. But other than that, everything was awesome. All the cockroaches were gone but now they are starting to go back again. I still see some but not that many as usual. Since Terminix has not called, I'm thinking about calling them for a followup appointment.

I had a contract with Terminix on the East Coast for about 10 plus years and this is the first time in Colorado. The only reason they came over was to put a barrier plate on a new home. I called and a rep came by, discussed the different options, and we set-up the follow-up appointments. I asked the technicians questions about termites and also other infestations in the area which were different than the East Coast, and they told me everything about the problems that are typically occurring. They’re very good people. They follow through easily and timely if there is a problem that occurs.

Terminix comes by every three months, and they spray my house inside and around outside to keep bugs under control. They also put traps inside to catch bugs. Scheduling is fantastic and it works well for me. We make the schedule for the next one in three months, and a couple of days before, I'll get an email or a text message saying, "Does that still work for you? Is it still the place? If not, call and reschedule". Since we have them, our pest activities have definitely gone down. They assign a technician who is great and easy to work with. I also have his phone number so I can call him directly instead of calling the company if I need to change the appointment. We just call him and he's usually here within a day or two. I would definitely recommend their service to anyone. They try hard to put the customer first and make sure that the customer is satisfied.

My Terminix experience was good. It was a little confusing on the appointment because I scheduled something originally and then had to move it. And at one point I got told that my technician couldn’t come and then I got a phone call from another technician saying they were coming, but once I talked to the second technician who said he was coming and clarified everything, he said, “Sorry. We have a scheduling snafu and had to move some things around. We are still coming.”

When I first went with Terminix, they put in a bait system, they're little traps. This last year they upgraded that and put in a new system, which is beneficial for them and hopefully beneficial for me but they don't have to make as many calls and they're supposed to do better jobs. I had 18 stations. But when I got here and went out to check, I can only find 15 of them and I wasn't too happy about it. I called them up and asked them where the traps are. They sent a guy out with a metal detector, we went around and when he came to a trap, you couldn't see anything because it's covered with grass but it would beep and he found it. So, they found them and everything was okay. That was my only problem. Half the time I was not here when they did it because I'm up in Maine. But I've been happy with them.

We have Terminix on a regular basis for maintenance. They spray anything that could potentially happen because in the area where we're at, nothing has been built here before so we had a lot of things that would come out. But everything has always been taken care of. The initial setup was good. I do it online but sometimes, I have to call if it doesn't work. They're very helpful and when I have a different work time schedule for us, and they reschedule it. Our technician was excellent but he became the manager so we had another fellow but we weren't really satisfied with him. They're replaced him with someone that'll be coming out permanently. So overall, it's been a good experience. If I’m not satisfied with something or if we see something that’s not done normally or somebody’s not taking the time, they’ll correct it right away. Everything checked out and I would definitely recommend them.

When I started with Terminix in Yuma, Arizona about 10 years ago, their sales rep came to my home, and he came up with a good plan. And then, they brought treatment necessary for termites. But when I sold my home, the sales rep went to the purchaser to give them confidence and offered them a free year of service just to keep them on board. So, he really made a difference for us. I want to make sure that guy in Yuma gets credit for what a good job he did.

I have a contract with Terminix and every few months, a guy comes out and he sprays for water bugs and other insects. The original plan was for termites and then I decided to include pest control. But they’ve only been out one time to treat termites and a couple of times for pest control. They told me that the termites were gone. They never put down the ground traps for termites that I've seen advertised on the TV. What I'm seeing now is the drying out effect of the termites but they would not spray again. I would rather them treat one more time. There are some spots that I thought were warrantied. I live in the Delta and there are fields all around, so during a certain time of year, there's more activity especially during harvesting. They seem to be nice guys and seem to be doing their job, but I don’t think it was worth the money I'm paying just to get rid of water bugs.

The technician did the outside and the inside of the house. I had a very good interaction with him. He was very professional and it was a very good experience with Terminix.

Terminix comes out every other month and they spray for bugs. They let me know a couple of weeks before their techs come. When they come, they knock on the door first and let me know they're there. And if I'm not home, they will send me a text message that they've been here. They knew how to get in the backyard to do the gate's dummy lock. So, they will go in there and spray. They were courteous the whole time. I haven't seen any pest at home since having their service. It's really good. Every year, they come and do the automatic termite. They crawl under the house and the manufactured home, and they check everything out They're always there whenever I need them. Their service is great and I have no problems with bugs or termites.

Terminix comes out when they’re supposed to do the routine service and I don’t have any problems with the people who come. They’ve all been respectful and did as we asked them to do. If they need to spray inside, we ask them to spray inside. The only issue I always have was sometimes we miss the payment.

Terminix does their routine maintenance on my house which includes the mosquito treatment, internal services, as well as the termite control. I've been using their services for a little over a year now and it's very easy scheduling them. The technician is wonderful, positive, professional, polite, efficient, and knowledgeable. I always receive outstanding service and now, I have no bug problem at all.

I paid Terminix for the service to have my place checked for termites once a year. I’ve had it tented and so, they were supposed to come out after that to check to be sure that I don’t have them again. Scheduling our service has been fine, and the representatives I've spoken to were very courteous, but the payment and whoever is doing the billing are bad. Terminix has just taken over the other company for about a year, but I paid every two months and once I paid, they send another bill right away for the next month. And I kept calling back to say I’m paying every other month. I even sent the copies of the check to show them. It was really frustrating and I decided it’s not worth it so I quit the monthly service with them. I am also concerned because I’ve asked them several times for a written report on my termite inspection, which I need for a loan and I haven’t gotten it yet.

I love Terminix. We have them come out and spray quarterly for bugs and stuff around the house. When they're here, they do whatever they’re supposed to do, clean up really nicely, and go around and get all the cobwebs. They’re always promptly on top of it and scheduling our appointments. Leo’s our Terminix guy. He’s always on time and calls to let us know a week or two ahead of time when he’s coming. He is very informational about what we need done and he talks to us about everything. He broke a shoulder there for a little bit and we had a girl. But everything’s been great. There's hardly any pests around and we just stay on top of it because sometimes we have infestation of ants and a lot of stuff are going around in the neighborhood so it brings out the bugs and spiders.

Terminix is incredible. We're very pleased with everything that they have done for us for a long time now. They come every two months and they take care of bugs. It's really good and they're professional.

Terminix is a reputable company. They stand behind what they do. Scheduling with them was totally awesome. Their tech would always text me and let me know when he’s on his way. He’s great guy. He’s extremely knowledgeable about what he’s doing and he's very nice and pleasant. Recently, he did the inside of the house to treat for bed bug. I haven't seen any issues since the service. I had a very good experience with it.

I've had Terminix for over 20 years. Scheduling with them isn't difficult at all. I do it with a representative, and whenever the tech came out or called, I asked him if he could come at the first call of morning. Recently he was on time and he came on the time that I requested. Plus his work didn't take long.

Terminix recently came out to do mosquito and pest control and it was great. I have a contract with them and my services are pre-scheduled. I just go into my account if I need to make changes. The reps have been very professional and they notify me when the technician is on the way. The technician was very, very good at what he did. When he got here, he let me know what he was going to be doing and asked if I needed anything done on the inside, since he did specifically on the outside. And he cleaned up after himself. Everything was taken care of. Terminix has outstanding service and I'd definitely recommend them.

Terminix recently came to a house we bought for inspection and then they treated for termites and pests. They were easy to get a hold of and they were there the next day. I wasn’t there myself when they treated it, but my husband was and as far as I know, everything was good.

Everybody from Terminix has been very professional and friendly, and I don’t have any complaints. I’d definitely recommend them and tell friends to use them.

We love Terminix! A week ago, their tech came and he was fantastic. We couldn't unlock the gate because we got dogs running around. And they were good to handle and he likes them. Every one of their staff is very professional. They would call before they come out because the dogs get out of control. We got Australian Shepherd and the spray makes him go bananas. But everything runs really smoothly. When we had flying black and red ants, Melanie came and she got them right away. My husband had a special mosquito thing and they came out and did that too. They cover the whole area from A to Z and got it done. We always get good service and it was a pleasant experience.

We had our regular Terminix appointment recently and they are all good. They applied the Terminix stuff on the house. When I don’t answer their calls, they leave me a voicemail and they tell me when they’re going to come up for the next application. If we find any bugs inside our house, we just call Terminix and they come to our home to kill the bugs for us. Since the techs came out, we do not have any bugs problem at this point.

We had some wasps and bugs in the ground and we didn’t tell the guy from Terminix, but he found and treated it so I was happy with that. The only struggle we had with Terminix is that I don’t get enough notice when they’re coming, so I’m not always there to have them have access to get inside the house to check the stuff.

Terminix sends me an email to notify me about a schedule every quarter. Most of the time, when the technician comes out, he says everything is fine and that he doesn't have to do anything. But sometimes, it makes me feel like I'm wasting money because I pay $100 every time but I'm for performance. I prefer having them twice a year but when I tried telling them that, they said that I still have to pay for every quarter. Having Terminix is a good protection though. The last time they came out, the mud was coming inside the house and they wanted to check to make sure it wasn't termites.

I had problems on mice and ants and one time with roaches. We have Terminix for years and they come every quarter. We called to schedule the service and it was okay. And they would call a week ahead of time before they come. The tech that comes out here is really good. He goes all the way around the house, and then he asks if he needs to come in. Last two times, he didn't come in because it's getting cold and there's nothing in here. My experience has been good and if you want to get rid of rodents or bugs, call Terminix.

We had fire ants around our newly installed pool. I called what I thought was a local number but it was a call center. I had a very good interaction with the first rep I spoke to. He explained everything and settled on a plan, but I wanted to check another place first before I made a decision. That person was going to call me back around 3:00 o'clock or 4:00 o'clock in the afternoon but someone called much earlier than that with a similar name. One was Tony while the other was Anthony, and it was very confusing. It took me a minute to realize it wasn't the same person, who tried to sell me on a less comprehensive service that was not what I wanted. That was the only negative part though, and the original person did call me back. The technician they send out was very knowledgeable and very professional.

We have a contract with Terminix and they come in and take care of the rodents, putting traps outside and inside of the house. They do this several times a year. It’s scheduled and they touch base with us that they’re coming in a matter of days as a courtesy call. They’re a good company to do business with.

The scheduler gave me a choice of different days and I picked the day that was best for me. The tech was great. He let me know what he was doing, did his job and took care of my spiders. Terminix provides great service. I would recommend them.

We had termites and Terminix initially sprayed on the ground and around the perimeter of the house. They come here once a year to keep the guarantee up that we pay for every year. They make sure that their stuff is still working, and they also check to make sure that there is no new activity inside our walls. A Terminix guy came to do our internal inspection most recently and he was fine. We’ve had the same guy a couple of times. Sometimes we’ve had different people, but they were always very nice, and they do their thing and then they’re on their way.

The men that Terminix sends here are polite and helpful. Sometimes, I can’t even get up to get the door because I’ve been sick for a while, but they are so good, they just do it and come to me and I don’t have to chase them around the property. They really are a great bunch of guys. We had trouble with spiders for a while, and then we were having trouble with those things running into the deck, they look like a mole or almost like a mouse. They look like mice when you see them, about 4 or five inches long and they just run around and eat my flowers. And then we had problems with a bat. Of all the years we’ve been here, a bat was on the front porch, and I didn’t know what to do or how to get rid of it. I didn’t know if you were supposed to kill them, and then we were told we can’t because they’re endangered.

We had been fighting a never ending battle with ants. Everywhere. Every day. We were sick of dealing with them so I finally called some pest control companies. Terminix had the best deal out of all the places I called and I'm really glad I went with them 'cause then I got to meet Jim. Jim took the time to explain to us what he was doing and where he was doing it at. He is such a kind man and we look forward to his visits... Now we don't have no more ants or any other pesky critter crawling around like that. So thank you Jim and Terminix for taking care of my bug problem.

Dealing with the tech from Terminix has been great normally. My recent experience with them was very good. The tech is professionally courteous and a great guy. The pest activity has gone considerably to almost non-existent since the service. The last guy who came here is Mr. conscientious and does his job. Also, he seems to like he's doing so I'm happy with him. However, I'm not too happy with their main office for they had the account all screwed up. But then they got it all straighten out so we're on track.

We recently purchased the house and the city keeps on complaining about rats. We had a rat problem in our backyard, and we decided to get a pest control service. Scheduling the service with Terminix has been very easy. They come every month, but sometimes I call every three weeks to make sure that they come. Their representatives have been very friendly. And although the technician changes, they've been really nice to me and they did whatever I told them to do.

I have a yearly contract with Terminix so that they call me every year to check on termite traps to see if it finds any activity. They came in October and the technician has done I assume what he was supposed to do since I didn’t get a chance to see him. Once before, I was home and I talked to the technician and he was friendly, did the job, and then left. What they do is fine as far as I’m concerned.

I've been using Terminix's service since 2000. Everything is okay with scheduling and they came out for the annual inspection. The tech was very nice and did a great job.

Terminix came and did the treatment and I haven't seen roaches after that but I smell a couple of them. I was quite happy and they said I would have two or three visits and then it's going to be quarterly. Jason, the technician, was referred by my sister. He was told to come to me because he was doing my sister's house at the time. He's been very professional and polite. He gave me his personal number if I have any questions. He also said that if I see a lot of roaches coming out, I have to put those baits under cabinets.

Our most recent pest control visit from Terminix was a little disappointing. It had been scheduled at least three times before. And for some strange reason, I never got any response. Then finally it got done this past Monday. While there were emails that showed that a technician was supposed to come out and it was saying between what time, there was never any telephone call or anything that said if they were going to be late. And it was surprising that there wasn't any type of courtesy call or an explanation as to why the appointments were being missed since it was stated that there would be calls beforehand to confirm that the treatment was going to take place.

Terminix has a very sterling reputation. I had one treatment where the tech started outside and I could hear him spraying around the house. And then he came in the house but I didn’t follow him around so as not to give him a complex that I was snooping on him. So I didn’t know what he sprayed for or what he found until I got an invoice. He told me how much the service was and I was under the assumption I needed to pay him right then and there so I wrote him a check. A week to ten days later, I got a bill so I called Terminix and told them I paid the guy. They told me to disregard the bill I received. Sometimes the techs don't turn in the checks right away. They get them bundled together so I suppose next time, I won't pay them until I get a bill.

I've been with Terminix for 20 years and my experience with them has been both good and bad. A girl came in two weeks ago, did the job and it was a pleasant experience. She was all right and I haven't seen any insects since. However, I also had some bad experiences. They've done some planting that didn't work out and I noticed that we're up $10 on the bill.

Terminix has only been out here twice and the latest time they came out, they did a good job. It was super easy to schedule the service. I had called their 800 number and they said they'd get somebody out here. And they got some kind of a system where I can track the person who will be coming out and it lets me know an hour before he shows up. Adam came out and took care of the house. He was very friendly, super helpful, and he's really good. He did our pest control service and he told me what he was going to spread. He walked around the house and spread it. Since the service, I haven't seen a whole bunch of pests. I've seen a couple of spiders, but he had mentioned that it'll take about three weeks to officially kill most of the bugs here.

We have the termite protection and pest control from Terminix, and their office calls me and schedules the service. I had somebody come out for one of them a month and a half ago. But then they called and said we needed the other one done. Terminix can coordinate a little bit better on the termite inspection. The technician said he would call me if we needed to do the inspection again, but he didn't feel that he needed to do it again since we just had an inspection a few weeks before. I told them that I don't mind if they wanted to send two people out to inspect because I'm here. But other than that, the technicians were all very nice and courteous. The same people come in and they clean up after themselves. We really haven't had a lot of troubles with pests and I'm satisfied with their service.

We had people over from Terminix to do the exclusion contract. They would come here to seal up some areas to keep any kind of rodent that might get in but the only kind of rodent that gets in here is a field mouse. They'll come as needed and they'll also come anytime I call if there's some kind of issue. They schedule it and they call me and they're responsive. Their techs have been fine as well. But their prices have gone up tremendously over the time that I've been using their service. That's my biggest complaint and due to that I've thought about ending this relationship. But they have addressed the problems that I had from when we first bought the house and in that respect what they claimed to do worked.

We have a quarterly service with Terminix and they would call when they would come out. They also tell me what the tech's going to do. And I'm in a wheelchair, so he takes care of what he's doing. Our most recent service went fine and they covered my yard. Terminix does an outstanding job. There are no bugs coming in right now, and I'm satisfied.

We have Terminix for two houses for so long and they are great and take care of problems. I have a quarterly service and they come and do that. I have also called for a spray for stinkbugs. Scheduling with them over the phone was easy. We’ve had the service for about 12 years now, and the tech who comes has been mostly Dave. He’s a nice guy and seems to know what he’s doing.

We’ve been very happy with Terminix and we’ve used them for years. They come and spray typically four times a year. And they put out mice traps and they’re just very good. I would recommend them. When we have a problem, they come and take care of it.

There were mice in the house so I went online and looked up Terminix. I sent an email because that's what the application online said to do. Somebody called me and set up an appointment. A young lady came in and walked through my entire house, inside and out. She recommended a course of treatment and a contract. I purchased a three month contract which is not quite up yet, but it's getting close. When the young lady was at my house, she got on the phone with somebody to set up my next appointment. When she left, I knew who was coming and when. About three days later, a gentleman came out and set traps up for me.

I had some pest control service from Terminix done in my house and then, I added my parents' house. The service was routine for me, but new for my parents. I was able to schedule and pay online. Their technicians are doing a great job. When I request that they be aggressive with the spray if I'm seeing a lot of things, they will do that. They also have to spray inside which is also their policy so, they put the dust and stuff down. It would be great if they can find a spray that's environment-friendly or didn't cause allergies. The pests are decreasing and sometimes, right after the treatment, I'll see a few more, but it normally takes care of the issue. My parents haven't seen any pest as well. It's been a great experience with Terminix.

Terminix does an interior and exterior examination of our house, and they were recently here and did the termite inspection. They come once a year, and we schedule our service a year in advance and it's really easy. They're professional and they're able to change our schedule upon my request when needed to. I've had the same technician for about 10 years now. And, he's always on time and makes sure he doesn't get the house dirty.

My brother's experience with Terminix was good. Their technicians did a thorough job. They treated the outside and inspected the inside, but we weren’t infested here at all.

Terminix treated the outside and the inside of the house. They call me to schedule the service and the representative I spoke to was very kind and friendly. The technician who comes out know what he was doing, very friendly, kind, and would explain things. After the last treatment, I saw a little roach yesterday but that’s it. I've been using Terminix for years and I’ve also used Orkin, and Terminix is the one better.

Everything is good with Terminix. I've been with them for about two months now and they've been out once and did mainly prevention service. There were two technicians that came out and they were good. They surveyed the house, put things in the ground for termite, put foam in the gutters, and sprayed. They were timely with everything and weren't there very long. The service is a little pricey but it's worth it. Terminix does more than just pest control. They offered a lot of other services and I would recommend them.

My wife called Terminix because we were being invaded by stink bugs and they did a pleasant service without undue problem. They listened and seeked out the problems. We asked what they can do about it and what our alternatives were. They came and said the alternatives were troublesome if we really can't stop it. They sprayed a little bit though and the bugs were greatly less in numbers so that was a substantial progress. But they have not totally succeeded in eliminating the bugs. Also, when they want to get inside the house, calling the night before isn't soon enough for a heads up because somebody has to be home.

I’ve had the same person from Terminix come for three years. He does a very good job every time he comes. He always informs me before he gets here, tells me when he’s on his way and then wants to know when I would arrive and needs to have anything done inside or outside and he takes care of it. I’ve had no problem. Usually, I let him do the service on the outside if I’m not here but he always leaves a paper to tell me that he was here and what he accomplished. I’ve been totally satisfied with what Terminix has done.

Our schedule of service with Terminix is usually automated such that they send me an email when my time comes around. The techs come out quarterly and it has been the same one for a little while. He is humble and he sprays and does his job thoroughly inside and out. We've had the little beetles and they're almost swarming even right now. The tech also sprays for moth yet we still have moth that somehow are either coming in our tube or in our cupboards. I don't think that the pest problem can be fully resolved but Terminix has done the best to maintain and having their service is helping.

We had roaches and it was extremely bad. We tried to spray and we also had another company come in. They were here for six years, and they didn’t do anything. The Terminix tech came in and he told us different things to do to help with the situation, and he was very thorough about everything he did. We feel awkward when we have a stranger come into the house, but we were really comfortable with him. He sprayed inside and he had a vacuum as he sprayed, and then I got my vacuum out and we started getting them all out. He also had little boxes that he left out.

We had a problem with bedbugs and we couldn't see them but they came in at night biting. So we called Terminix, asked them to total the problem and they came straight at it and did the procedure. They were prompt, on time and very professional. The technician who came was a pleasant and polite guy. He raised the mattresses up, went to the room, sprayed everything and was thorough in getting rid of the problem. Terminix did a wonderful job and I would recommend them to somebody else.

I wanted to get a hold of roach and ant infestation and Terminix did a really good job. So far, the ants are pretty much gone and the roaches are slowly going. The guy who came through gave me different ideas and ways to help get rid of them. The first time I called was on a Monday and then they came out on a Friday that same week. When I called them on a Friday, they came out the next Tuesday to do a follow-up. It was a decent time frame. It's only been a week and a half since they came and did their follow up. I was going to wait about two to three weeks to see if the insects have died down some more to give it enough time for the chemical that they used.

We have a little bit of small cockroaches in the garage and scorpions. I didn’t have that many but I went outside and I looked at the wall, and there were five of them right in the wall. I have kids and we don't need that. Terminix comes out for quarterly service and they contact us via e-mail or phone when it's time for the service and their reps are very professional and friendly. It looks like the pests are gone now. I haven't seen them anymore so that’s good. Their technicians are also professional and they talk to us if anything needs to be done.

Scheduling a service with Terminix is great and they’d come out and do what they needed to do. I was having issues with a couple of rodents and they came in the end of September for their first visit. My interactions with the technicians have been great. The issue still is unresolved but at least I haven’t seen anything in the last two days. It was the first time I’ve ever had to use them and right now I’m good.

Terminix came to spray floor insects on the outside and in the garage. It’s always easy to schedule for them and their attitude is great anytime I talk to them over the phone. They called me and let me know that I was scheduled. I appreciate their courtesy and promptness when they say that they’re coming.

Terminix always has the best guys in the world. When I’m scheduling the services with them it has been perfect. Their technician told me he would be back two weeks and he did. They do everything well but I'm not too high on the stake because I still have lots of roaches. A year ago I didn’t have any roaches and then all of a sudden here they come in. But it’s nothing against their technician. He’s been here twice and he was good. He sprayed inside behind my refrigerator, around my house and everything else. It’s just the stuff they’re using is not killing the roaches. In the daytime it looks alright but at night time when I turn the lights on it’s everywhere. He told me he would be back again in two weeks so I'm waiting for him. I will be talking to him to come back to see if he had something else he could put in here.

Terminix is doing well and they give me a call when we have to schedule our service. Recently, the Terminix tech came around and checked for termites. A different tech comes sometimes but they're always very polite and professional. When they're done doing their thing, they come in and explain the whole thing to me, and they'll be on their way.

We have a 40-yr agreement with Terminix. However, they don’t call anymore when scheduling the service and all they do is send me an email. I don't check my emails but once in a week, so I didn't even know they were coming until my daughter found out when the technician turned up at the door one morning when she was trying to get ready to go to work.

Terminix has been doing a preventative treatment in my place and there's no pest activity since having the service. Eddie, the technician, gave some rodent traps and sprayed the perimeter. He does a good job and is very pleasant. Their website is easy to navigate and it's very easy to schedule online as well.

The gentleman from Terminix that came and did the exterior did a fine job. With me being a late person, not really knowing much about extermination, I didn’t follow him around outside. But he was very polite, informative and let me know what he was getting ready to do. If a friend told me that he has a pest problem, I would suggest if it was really bad that he call Terminix.

So far, I don’t have any termites. Terminix comes for routine every year.

My Terminix experience was really good. It was a routine scheduled visit every three months. The guy came to my door and I asked him if he can do the basement, and he did and I'm very satisfied. He was very polite, thorough and did a good job. I've been with Terminix for quite a long time and they got all these creatures under control so far. I'm pleased with them.

The only reason I don't give 5 stars is because at first there was problem. The guy y'all sent out wasn't doing the job right at all. Finally y'all sent an older man out here and he stayed here almost 2 hours doing everything the first guy said y'all don't do.

I’ve been using Terminix ever since we’ve been here and we used them in Indiana as well. The technician who comes out, Frank, is awesome and gives the best customer service. He is so friendly and helpful. We have noticed some pest activity but then he takes care of it. Most recently, I was supposed to have an annual inspection and an inspector was supposed to come out but he didn’t and then they never rescheduled either. And I only received a call from them on a different day when they weren’t supposed to be here.

Terminix is a really good service. We have quarterly service with them and they call me to schedule a service with them. Sometimes I wouldn't know that I would have to schedule an appointment, and they'll call me and check up on me and see how things have been going and then they'll tell me when they need to schedule another appointment. And they make sure it's between the hours that I'm okay with. If they do it early and I can't make it, then they'll schedule it to a time where I can.

Terminix went through everything and the tech looked with his flashlight for termites. The tech was an older guy, and was very pleasant. He also seemed very thorough. I don’t have any pest activity since the initial service. I'm satisfied with their service.

Someone came to my house and said that he'd gotten bit by bedbugs. They said it was there, but it wasn't excessive and only found them in one room. Scheduling with Terminix was excellent. The first guy was great. He explained stuff to me and broke it down on the first inspection. Also, their representative was fine, fast and efficient. The quality of work was excellent but it's a little costly. The only thing is that, in the beginning, they didn't follow-up and returned phone calls. But other than that, the entire experience was fine.

We had Terminix for a number years when we lived up in Maryland and decided to go with them down here in Delaware as well because we always found them very attentive, efficient and on time. They always called to let us know that they were on their way. Every three months, they come out on a scheduled service and I've been perfectly satisfied. In the beginning, we had a problem with mice and we got to speak with the technician several times. And they eradicated that problem. Now, I don't have mouse poop in my pantry which is a good thing. I've had nothing good impression of Terminix and I would totally recommend them with no problems to anyone that has a need for it.

Terminix comes quarterly and I get a recorded phone call about five days to a week in advance to let me know that they're coming out. I also get an email reminder and if I have to do a follow-up service call, I usually do it online. Also, I really like that, for instance, if you have ants and they treat it and then a week or two later, you notice that there are still ants around the ant hill, they'll come out for a follow-up appointment. They come when I'm not home and normally, they leave a note on the doorknob to let me know of any special instructions. But the last technician stood out because he called me and let me know specifically what he did and what he found that I hadn't noticed. He went more in detail and that was a neat addition.

I saw that something was eating on some of my woods, so I knew I either had termites or carpenter ants, so I had Terminix come out to check it out. I called in the number and Terminix had the guy come in and gave me a quote. I had two different technicians, because I had one that did the pest control and one that did Sentricon system where they installed it. Both of them did a great job. They talked me through although it's not my first time with Terminix. I understood the Sentricon system and I wanted it outdoors and not indoors.

We’ve been doing the same thing for 12 years every three months with Terminix. The technician calls me then he comes and sprays. The scheduling and our interactions with the technicians have always been fine. Other than seeing an occasional earwig not very often, there has been very little pest activity since having their service. My only problem with Terminix is that every year they raise the price then I call and the price gets reduced but it gets annoying. I hope they keep the price right and we don't have to squabble over what it costs.

My biggest objection with Terminix was the disconnect and lack of good coordination between the local office and the main corporate office of their holding company. Communication was poor and these offices were not talking to each other, and this created problems for the customer. The bill processing and setting up of service appointments was not well-coordinated between the local office and the corporate office, so that colored our experience over anything with Terminix because it was very frustrating. There has got to be better coordination between the local office and the corporate office.

Everyone at Terminix has been friendly and helpful. They got rid of some wildlife that was coming to our attic. I normally communicate with the technicians and they just do their thing, go around the house and spray stuff. There's less pest activity and I'm very satisfied with their service.