Terminix Reviews

We had cockroaches and Terminix has been out at our place many times. I call them for service and I've been well pleased with the technicians who have been at our place. They've been doing a good job. I had one technician who has taken care of me on a regular basis and he turned out to be one of the best people I knew. He kept coming, fighting for me and tried to give me tips on what to do. I've been dealing with the cockroaches for a year and a half now and it took several treatments to finally get rid of them because the next door neighbor's place is infested with them. In the end, using Terminix worked out well and I suggest others to use their services.

I've been a Terminix customer since 1994. They come out once every three months and send an e-mail one week ahead. I still have a problem with very tiny insects in the bathroom and some mice that sneak in there, but they suggested to do an enclosure around the house. I'd also like them to choose better chemicals.

I had my first appointment with Terminix. Their technician was great and she placed a lot of traps and bait. However, I'm still seeing pest activity here and there so I wanted them to come back out. I was supposed to have a free checkup a while back but they never came. Nevertheless, I'm good with their service and I highly recommend them for coming out and getting the job done.

Terminix comes to my house for quarterly service. They came out and sprayed for ants. And when they sprayed for ants, it made it worse than it made it better but I haven't had the time to even call them back or anything. And then I also need to get a hold of them again because we got lots of spiders and stuff in our front yard. And the ants, they love that stuff. But other than that, they did a pretty good job. They’ll work with me with the schedule. The technicians are friendly. If you ask a question, they're gonna answer you. I like that about Terminix too. They give a good service with their timeliness and helps you out that way if you're working or had a bad experience.

We had a recurring problem with bugs. I tried curing that problem myself. I had under-dose in chemicals, spraying there and doing this and that but I just couldn’t seem to get it under control but Terminix did. Terminix came right out and took care of it. They've sent two different guys and the service has been wonderful. We called them up and within a week the technician was there. And I haven't seen any more bugs.

A friend suggested Terminix and we got them on the fall of last year. Our recent experience with them was good. We had some spring critters that we didn’t want to turn into anything bad, and they came out at the end of the season to spray the yards for mosquitoes. The mosquitoes are still heavy in the yard but I haven’t seen anything inside the house. When I called, the rep set up the service and then took care of the rest. Additionally, he lets me know how he's gonna take care of the house or the yard and what he's gonna do whenever he does a service call. Terminix is a great company, has reasonable prices and is one that I trust.

I just bought a house and I wanted to get it checked out. And scheduling a service online with Terminix went well. The Terminix technicians were very nice. One of them did the outside and one did the inside, so it went really quick. It seemed like they were only here about 10 minutes and they treated my entire home in that time. I’ve been pleased with it so far. I’ve seen a few bugs here and there but that’s to be expected.

I'm an old customer with Terminix but we moved to a different city. We stayed in an apartment for a year and had a house built. We were getting a lot of spiders and I called to initiate a new service with Terminix. They got me within the week and it was good with their rep over the phone and the technician. My husband saw pest activities on the inside and I saw them in the windows. The technician did the inside and he said he did the outside but I'm still seeing bugs. Now, I'm seeing them on the floor and on the walls. And I saw a roach which I have never had in any residence that I've lived in. It has been almost a month and I was gonna call Terminix back.

I've been with Terminix for years and their technicians have always been friendly. I had them do an inspection not too long ago and the tech that came was fine. I asked him while he was going around looking for termites if he would also look for any place where bees might be getting into my house, and he was very nice about doing that. As long as they know what they're doing, I'm not gonna have a problem with my household.

I've got Terminix on a service contract and they come routinely. I started them when I bought the house two years ago. I don't have pests and I didn't have pests to start with. When it's time for my service I get an email that lets me know, and then I also get a phone call shortly thereafter by whoever is coming to let me know they're coming on that date. If I need to reschedule, I do it online and everything seems to work out well. All the technicians I've dealt with are very professional and they've taken care of everything I needed and let me know if there was anything that caught our eye. Also, they work well with my dogs.

There are bugs around the house so I got a quarterly service from Terminix and it has been great. Fortunately, I have the same tech, so he knows the house and knows what to do. He lets me know when he was coming, shows up, and does a good job. He’s very good and knowledgeable. Others should get Terminix service too.

I've been with Terminix for three to five years and my experience with them has been great. We had issues with ants before but since Terminix has been coming out and spraying and since we've been on their maintenance program, we haven’t had that issue and I haven't noticed any creatures or ants. But it's important to have the preventative part of the service, so I wouldn't cancel the service now that I don’t see any ants because the ants could be back.

I was with an exterminating company out of Anderson and they sold my contract down the road, and Terminix bought my contract. I have an automatic appointment with them. Each year I pay them a fee and they come out, inspect, take a look at things and write a report. And this had been going on for quite some time. They’ve been very helpful to me with any problems. I have two properties with them and they do both of them on the same time that they’re here in Redkey. I recently had them for an annual inspection and my experience was fine. The guy was friendly and sociable. He did his job and seemed to know his business. Overall, we’re satisfied with Terminix. They do the work professionally and get on about their business.

One of my aunts referred me to Terminix and we had a good experience with them. They showed up on time according to the text we received. And the guy who came covered all of the areas that we thought had activities. It was a good visit. They sprayed three weeks ago and the guy who came that time saw a lot of spiders. So this last visit was a follow-up to check the activity. There are less spiders since then.

We have ants problem and since having Terminix, our pest activity has been good. We've been with them for two months now and scheduling their service has been very easy and they email me. The technician that came out was very nice as well.

We came to the end of the bedbugs treatment with Terminix and then we started regular checkup. When we were doing the bedbugs, the technician was the same one every time and he was excellent. We didn’t see anyone the last time because they worked outside, but when we got home they told us how long to stay out of the house. We were very pleased. All of the guys that have come have been very, very helpful, very friendly, and very knowledgeable.

I had bed bugs from my granddaughter going around the places she shouldn’t have been in February and I called Orkin. They said that they were gonna have to heat my house up to all those degrees and it’d be like over $2000. Then I saw that Terminix was a lot cheaper and they came out right away. They treated my house. They came back a week then they came back in two weeks, then came back a month later and I didn’t even have any bed bugs. I thought that they saw one after the initial spraying so I haven’t had any more problems.

Our parents had the Terminix service before we bought the house from the estate. We did a carry on and we really don't want to be without the Terminix service. We've been a customer for 5 years now and they come out quarterly. They normally call us to say that it's time for a visit and we either concur or say, "No, we can't do that. We'll have to do it later." The techs come out and do their thing. They checked for spiders and other infiltration around the house and garage and treat the affected areas. If we're home, they might talk to us. If we're not, they leave a note as to what they've done and then send the bill. And since we don't have any infestation, they've taken care of the problem. It's a good service and we've been very satisfied with it. Also, we have recommended them.

We had a wood shake roof that attracts a lot of bugs and that also then attracts predatory spiders especially a brown recluse spider. One time, my wife got out of the shower and picked up her towel and a brown recluse spider fell on her and bit her just below her shoulder. We ended up having to get her to the hospital over that. She got better but we realized we needed to get treatments and we just moved to that house because I got married. I had Terminix in my previous house in town so I called up and had them carry over the service to the second house. They had been good before and so I stayed loyal to them.

When I scheduled a service, Terminix sent me an email that they were gonna be here and they showed up to spray on the outside for bugs and stuff. Since the service, the pest activity has been good. But the service is pricey and I'm about to change. They can do an inspection, but I'm not in the market to be deluged with additional emails from them that are not wanted.

We've been very happy with Terminix's service for a number of years. We've also been very satisfied with the results. We scheduled for service over the phone a few weeks ago and my interaction with the representative was nice. We had some ants that were invading our bathroom and a few in our kitchen. The technician was on time and very nice. I asked him to do a few other spots and he was very cooperative. We don’t have ants in our bathroom or our kitchen now. So he was very efficient and timely. He did a good job.

I have a Terminix insurance that I pay quarterly and they inspect the property once a year which I usually request it to be done in May. I also get Terminix to spray the porch as well as the whole house once or twice a year. Their techs have been fine and the pest activity has been good. However, the billing has been ridiculous. From the beginning, I'd get multiple bills, usually because of the quarterly service, even after I've paid it and it has been very frustrating. I'd just tear them up after I've paid. It's probably automatic but they should just pull that after the bill's been paid. I've discussed that with the technicians, including John who I've had for many years.

Scheduling with Terminix can sometimes be a little eventual. When I talk to one person they say they're gonna schedule it in the month that we’re in, but if I talk to somebody else, they say they can take care of it. There’s no consistency in how things are done and sometimes it becomes a hassle. For the recent service, they scheduled a time that worked for me and they did the normal maintenance. The pests are not getting in my home because they’re doing the proper work on the outside of my home like they always do. However, now I need to reschedule the next service because it's only two weeks apart and it should be a month apart. There are a couple of issues, but it doesn’t mean I don’t like them. I recommend them.

Terminix visits quarterly. They generally call and/or email to let me know that they are coming out. Recently they sprayed outside the house, and ever since I’ve been using the service it has been great. I've been with them for roughly ten years now. Then, it was something else but the company got bought out by Terminix. Everybody that I have interacted with has been very nice. I’ve recommended Terminix on our homeowner's association website.

Many years ago, I had some ant problems and it was taken care of. Terminix's technician went around my house and one of my outbuildings and everything worked out great. Now, I’m on a regular schedule with them which even in the winter works. They notify me ahead of time when they’d come. I live pretty close to a lake and Terminix has been fighting ants, spiders and earwigs. The technicians have all been super nice and I'm completely satisfied with Terminix. I even told my neighbor who was fighting ants a while back that Terminix would help her with her problem.

We're on a plan with Terminix where they come regularly and that's been fine. Now and then, we see the occasional spiders and little creatures that lots of people have different names for. We've had different technicians over time, but I have also seen the same person a couple of times too, so there's been some consistency. They call in advance and we mostly do exterior service, so we don't see them a lot, but they've always handled things great. When we had a problem last summer with ants, they were right out here and solved it very quickly, and we haven't seen those ants since so it's good. The only thing that would cause us to discontinue service is the cost. It's expensive. It's worth it for those of us in the household who are squeamish but if it were cheaper that would be great. Other than that, I'd recommend them.

I've been having issues with wasps and I gave Terminix a call to schedule a service. They rescheduled once, but they ended up showing up. The Terminix technician was nice and he sprayed all the wasps down, and I've barely seen any since the service.

I was not too happy with my latest experience with Terminix. I had a different technician and the guy was supposed to move the refrigerator and spray behind it. The first tech, John, did that before and he advised me that the Terminix techs are always gonna come and remove the refrigerator because the roaches always concentrate on that appliance. Also, he said that the roaches are always gonna be there even though I'm not gonna see them. They are always gonna be right behind the refrigerator and the cabinets although the cabinets were brand new.

I have a Terminix regular service invoice and they schedule my service. They came to my house when we called them and they worked on fixing up the attic so that it will keep the squirrels and bats out. All the techs are fantastic.

I have some problems with my Terminix coverage. I have no documentation of inspection and no renewal of my insurance contract with them. So, I give them about $350 a year and I have no documentation of what I paid for. This has been going on for a couple of years now and that’s bad business. The last ticket I have is about five years old. I gave a formal complaint online this spring but I heard nothing of it. I need the annual renewal certificate that says I'm covered and it expires next year. I also need an inspection report when the guys finish. They used to leave the papers for that, but that doesn’t happen anymore. Other than that, they treat for anything when they come out. They put sticks around the house and look at them. We’ve been in the house 32 years and when we moved in, we had a treatment. And we haven't had a treatment since.

A property that’s in a relocation program is for sale and as part of the relocation program, the relocation company that took over the marketing of that home and acted as the seller had inspections done. In those inspections, they found termites and the homeowner they were working with had Terminix come out and do a bid. When the relocation company took possession of the home, they wanted me to go ahead and have the treatment done so we wouldn’t have to worry about it later on. When the technician was out there, I met him, let him in and then left. He called and the power had flipped off in the house so he couldn’t drill.

We lived down the country and the house we lived in at the time had a lot of wood. We wanted termite protection and the insurance that Terminix offers for termite damage, so we went with them and we've been with them now for four years. When Terminix came out recently, we were at a different house and we got their service for termites. The house is wood-sided and there was old termite activity, although very minor, that the previous owners had not addressed, so there was a potential for new termite activity.

We're on a program with Terminix for every quarter to spray the yard, and there's the mosquito thing every month. They’ve been very helpful. They want to know what our needs or concerns are, and they're willing to do whatever needs to be done to take care of any issues that we might have. The tech is absolutely great. They’re friendly and they’ve done a good job for us. We’re supposed to get our second spraying tomorrow, and then I discovered some more carpenter ants which they are going to be taking care of tomorrow as well. Overall, the service has been good.

I started with Terminix back in 1982, and I've moved twice and taken them with me. I pay by the year, so they come out every month to set and check traps. If I need more traps, they put them. I've had Darryl the technician since 1993, and I've moved twice and he's fortunately been in both places. I was so excited when we came back here and we got him. They're excellent and I wouldn't be without them.

I usually call Terminix as needed. And I tell them what I want and they come and take care of it. Their technicians change every time but they've all been professional. They come in a truck marked Terminix, they do their thing and as soon as they were finished, they report what they found and what they did about it. And in most recently, we had an ant problem and the technician took care of it.

I have a contract with Terminix wherein their people come out quarterly and I’m very happy with it. Recently, their technicians sprayed the outside of the house and checked the mouse traps in the garage and refilled the bait in the mouse traps. Terminix sends out a fabulous and great technician and his name is Chuck. He sends me an email telling me when the appointment is. Chuck also always calls me the night before and reconfirms the time and asks me if I have any special issues. He’s great. Since having Terminix’s service, the pest activity around my home has decreased.

We were having trouble with ants and Terminix had someone come in and got rid of those, and some spiders as well. They did a thorough check of the house and it seemed they have everything cleared up. There were a couple of ants for a few days afterwards, but they don’t seem to have appeared again. Scheduling the service with Terminix was pleasant. Their technician was very informative and told me what she was doing and why. It was a positive experience overall.

We live out in the wood and we still have to deal with some issues, but the pest activity has been much better since we started having Terminix come. Scheduling with them is pretty seamless. They call me in advance and again if I need a subsequent visit. Also, the service technician, Ricky, does a great job of slipping me in on his calendars. We called him back right after the Memorial Day weekend because we had quite a lot of wasps and he handled them effectively. Overall, they are very responsive, and that’s exactly what you want when you have pest control issues.

Scheduling the service was easy but, on the day that I was doing it, their online scheduling was not working so I ended up calling them. And then, my husband met with the technicians that came out and was pleased with their service and everything that they did. We haven't had any pest problem in our home since then. I also appreciated the communication by email when they were coming out. In fact, I received texts and emails about their visit. I would recommend Terminix.

I was in the hospital and one of my boys came back and found ants in every place. He called his brother not knowing that I had Schendel normally, but Henry, my older son that lives here knew the guy that does the service. And so, the guy came over and got rid of the ants. What he sprayed worked, and he also left a little ant trap that looked like an upside-down fast-food ketchup container. So, from what I can see and the kids said, he did great. And I'm thankful for him for coming and getting it taken care of.

We have a quarterly service with Terminix and the tech was here last month. He is supposed to be back in August, but we still see some ants and earwigs in the kitchen after he treated. So, we texted him about when he would come back for the touch up. Overall, the techs sent out by Terminix normally know what they were doing and they tell me what they were doing. They were on time and friendly.

I made an appointment for Terminix then had to change it. After they gave me a new appt the person never showed up. They said someone on their end rescheduled it without telling me. So they were supposed to 2 days later on a day I had a Dr appt. I was running a bit late, called them at 12:47, told them I might not get him in time, they said they would let the guy know to spray outside first til I got there. I arrived at home at 1:15. He left a note with the time on it of 1:10pm so I missed him by 5 min. Called him 2xs and he never called back, called company and they also tried to call him and couldn't reach him. I am not very happy with this company. I told them if they couldn't get out tonight I was going to cancel and go with someone else. So they still haven't called and I'm calling someone else to come out. I have pets and kids and we don't like ants or spiders so I have no choice but to go elsewhere. Very disappointed in Terminix.

I've had Terminix for a long time and they come when I call them. They recently came for our quarterly service and they sprayed the house. We were getting some spiders and pests in the house. Since they've come out, I have not seen any spiders, but I'll call them as soon as I do. But we're having an issue right now with them and their termite treatment. We keep getting letters from them saying that they'll do it for $24 plus a month. But then, when I called the guy, he said that it would cost us $1,000. The cost going from $24 a month to $1,000 doesn’t make sense to me. But other than that, I've had good experience with Terminix.

We got squirrel problems so we tried Terminix. But then the technician found termites. He took on a personal interest as it was really noticeable and he was so concerned about it. He called his boss to turn the contract to termite instead of mice and squirrel. He was a good man. I’m a little confused though as the bills I'm getting seem to come bi-weekly and I thought it was monthly.

We've set up quarterly inspection with Terminix. We knew Mike before so I talked to them about adding him to come in and do our quarterly and he always does a really good job. Every time I need a quarterly inspection and spray and everything like that, he is always able to do whatever he can. Then, if there are specific times that I'd rather have him come, then he's always willing to do that. He also always asks whether there are any issues. He comes out to spray and then set the new traps in if he needed to. At one point, we had a problem with mice in the ceiling but he always adds new traps and whatever it is that he adds on to it.

We had termites so I decided to get Terminix and I've had them for a couple of weeks now. The technician seemed to know what he was doing and he didn't try to sell me a bunch of other stuff, so I like that. Setting up the appointment was fine but they said that they would call me ahead of time and let me know what time somebody was coming out but they didn't do that. The technician called me on the phone after he got here but it worked out okay.

We signed up with Terminix for a spray for mosquitoes. We have a regular service and they've done it twice now for us. On the last one, they said they provided an updated formula and it works not only with mosquitoes but some other yard insects as well. We have seen a marked improvement in our backyard concerning mosquitoes especially so, we feel good so far. And the technicians have been absolutely wonderful. They always call first, let me know that they're coming, and they come right when they say they're gonna come. So, I always know when to expect them. And then if I'm home, we can have a conversation about anything that I particularly want them to do. But even if I'm not home, they will go ahead and do things on schedule and leave information for us at the door.

The service provided by Terminix was in the house in New Hampshire and it’s a seasonal situation where it needed some taking care of. Various heads of barriers broke down and the house had some ant problems. I scheduled the service online and then I received the call from Stacy from Concord, New Hampshire and they had an opening that was earlier than what was booked. We were able to do that so that was good.

Every quarter, Terminix comes out and services our home. I've had a couple of different technicians come and they're good. However, I've rescheduled a service before and it's better to call it in than to do it online because sometimes they don't get the message. But the last time someone came, the guy was good and asked me if I needed anything. I have three dogs and he was also really good with them. There has been no pest activity since the service.

I just put Terminix on the contract about a month ago, and I set up the service over the phone and it was very simple. We started seeing a few spiders and ants because we had a very wet spring so I wanted to take care of it before it became a real problem. And our service with Terminix made a difference.

We have a contract with Terminix where they come once a month. The rep is always sweet and calls me by my name and is very friendly. He's always thorough and I'm very happy with him. We had a raccoon problem and some mice issues a year and a half ago and that’s the only time I’ve ever called them out. However, the rep that came out was not the one that I have every month, and I wasn't real happy with him. He seemed to be a little quizzical about going a little deeper and finding the critter, which we ended up finding ourselves. So we paid a lot of money for somebody that was supposed to be an expert. But I've been very successful with Terminix overall.

I have a brand-new house and we had a few spiders coming in, as well June bugs and a lot of wasps. It was more than I was used to seeing and so we called Terminix. Their technicians were very professional but then after their first treatment, I didn't really see too big of a difference. My wife contacted Terminix and they're sending somebody out again. Still, I'm happy with Terminix's service and I recommend them.

We signed up with Terminix for spraying outside of the house so that there would be no ants or fewer ants and spiders, and the rep has been very helpful in scheduling our appointments. He has always been very amenable and he comes out and talks to me at the end too, which I like. Plus, the only bugs I see are dead, and that's good. This is the first year in 10 years, and I haven’t had a swarm of little sugary ants coming in through the outlets. I’m happy.

I scheduled the Terminix service and the representative has been alright. The technician came early in the morning. Ever since the treatment I haven't seen a mosquito. But their chemicals burned my lawn and I just want my lawn to grow back.

I have seen some termites so I needed Terminix to get rid of them. Scheduling the service was good and there were no issues. They came out promptly so everything floated smoothly. My wife was around when the technician came and she said everything went smooth as well. Now, I haven't seen pest activity.

We needed to get Terminix or somebody to come out because I've noticed that we had termites. I called several companies and I got just one quote and they were Terminix. The rep explained everything to me and then set up an appointment, told me it was free. I made an appointment with them and they came out and the rep showed me everything that they were gonna do. And then after that, he quoted me a price and I thought it was the best price so I went ahead and did it.

The Terminix technician came out to do an annual check for termites. He did his walk-around inspection. And then, he went under the house and checked that out. The only issue I had was he showed up unexpected and I was getting ready to leave, and I had to wait around on him a little bit. But usually, Terminix lets me know in advance when they come. I’ll recommend them.

The wife found a roach in the house when we were moving in on April 20th. We had just bought the place and it was built in ’04 so it isn't very old. They ended up being wood roaches. When the technician first came out in the beginning of May, he sprayed around the outside of the house then he went inside and sprayed. He found a few dead ones and it seemed like it might have worked. But it seems the problem is getting worse instead of better.

Years ago. I was having a problem with springtails and nothing I could find at the store could handle that. I gave Terminix a phone call and the rep I spoke with was good. I told the rep I've used the internet to figure out which bug it was and told them that I needed them to come by and do their thing, and their technician was out in a day. He was really nice. My house doesn’t have a basement. It has a crawl space and he didn’t have any qualms at all about going down into that nasty crawl space and spraying his special dust powder around. I tried to offer him a towel because it's dirty down there but he already had his own towel and booties so it was no trouble at all. He wiped them out in one fell swoop and I've just kept Terminix as a preventative since then.

We just purchased a property in May and we wanted to get it checked because it's on a lake. I know that the termites go to where it's wet, that's what they like. I gave Terminix a call to come over and to inspect the house and someone came out. The techinician showed his badge and explained what he was gonna do. He said he was gonna go to the house and I could come with them. He looked for any signs of termites and checked around. He didn't find anything but he recommended if we wanted to do the treatment plan. We have ants and I've been spraying them but I'm thinking of calling Terminix to come out and do it because it's a losing battle. The tech told me when they came out that if the regular ants eat the bait stations they put in, it would kill them. But the bait stations do not attract ants, it's only to termites.

Terminix came to do an inspection and they treated for mites. I chose the date and the Terminix rep was good. I worked with just one technician and he was also good.

I was getting carpenter ants and I had a mouse problem in my attic. Terminix told me exactly what the service was gonna be and they exceeded my expectations. They knew what they were doing and they explained everything that they were doing, and they could answer any questions that I had. I haven’t had any issues since, and they said they'll be back in August so I'll see them again.

We treat recreation areas and currently, we're treating three areas. We have a mouse problem at Celina. We’re in a national forest and so, there will always be pest. Terminix is good and since our service with them, the pest activity has been a little better. Like for this historic house, it always has mice but they put out the traps and sometimes it looks like they don’t change them that often. However, they just have too much of a turnover of technicians. So sometimes I get a really good one and they’ll communicate with me very well. But then I won’t hear from the next one for a while and then I’ll hear that there’s a new one. Also, one time they need to get a key from me for the historic house and I’ve given out each different keys. But then the technician quit or whatever and then I never saw the key again. But I’d recommend Terminix.

We have termites and we got Terminix to keep bugs under control. The same guy seems to come all the time and he's very friendly, nice and helpful. Our son in Indiana had termite damage and Terminix paid for the repair. They came through for him and that was impressive.

Terminix comes and checks for the rodents in two of my houses. I have service every three months and I’ve always been satisfied. The customer service is excellent. When I call, I set up an appointment and they come out here. I’ve had different technicians and they are good. I never had a problem with them. Also, I see results from the service and there hasn’t been any pest activity in a while. I've been with Terminix for years and should you have any problem, give them a call.

I've had a couple of problems with hornets and mice. Terminix comes out to my place every three months and their technician goes through the whole house for me, up in the attic, down in the cellar and outside the house. I was gone for two weeks since the last service and when I got back, I didn't see any bugs at all. There weren't any mice around either. Their service has been very good and I've seen a lot of improvements. I enjoy having Terminix.

Terminix comes monthly and I haven't seen any pest. They send the same technicians as long as they don’t get sick and the one I have right now is very pleasant. Their representatives over the phone are very nice too. It's an excellent experience.

We have a yearly termite service with Terminix and it's been excellent. Also, it's been good with everybody from this company and I've had no problems. Their billing has been good as well.

I've been very satisfied with what Terminix has done for us over the past year. Whenever I've needed them, I call and they come out and rectify the situation. Their technicians are very thorough and they explain everything. I had carpenter ants and mice and though their technicians had to come back a second time, the ant pest activity has dissipated and there are no more of them. On the other hand, the problem with the mice is ongoing because we live in a rural area. Still, I think that problem is under control. In sum, we're satisfied with Terminix and we will continue to do business with them.

All my calls to Terminix have gone streamlined and it’s been a good experience when I'm scheduling a service. The last call I made to them was when I saw some other bugs out after they did their quarterly process of their program and I wanted them to address it. So, they came out as specified in the agreement that they would come out in between my scheduled appointment if we saw anything we felt should’ve been addressed during the quarterly appointment. There have been different technicians who have come out and their visits went well. One of the things they could do is that sometimes they really do a more thorough job in addressing what I’ve asked about, which is why I pay for the service. Otherwise, I have to have them come back out. Other than that, our situation regarding the pests is better than before.

I had Terminix at my other house and it has been a reliable service. They now come out quarterly. I've spoken to them on occasion when I'm here and they do the service and they're very accommodating. They do everything I ask them and I feel confident in them. Recently, I got a notification on my cellphone that the scheduled service was gonna be performed and they did it. I got a follow up text from the guy who said it was done, so that was good. I have occasionally left notes when I get the notification that they're coming. Sometimes I’ll put a note in the account online that says please come inside and treat the basement and then they always do that.

We have a monthly service from Terminix. And they spray for bugs and set the traps and the bait for the mice. We have the same guy every time and he's awesome. His name is Logan, and he always asks, “Hey, what can I do for you? Have you seen anything, anything that I need to…?” We still catch mice because we're in a golf course somewhere out and we have a garage downstairs. But in the whole time we’ve had Terminix, we’ve only seen one upstairs in the area where people are. So Logan is doing a good job of catching them before they get a chance to get up here.

Terminix does quarterly maintenance on our house. However, I'm not completely happy in terms of the cost that has been steadily going up over the last year and a half. For us, scheduling is normally a couple of days before. We respond to whatever window time they give us with, "It's fine," or we tell them to come at a different time. The most recent time we had a technician come over, he sprayed our house. We know him and he's a good guy. Also, he has been consistent with us. The pest activity has been satisfactory since the service.

I was with Terminix in Indianapolis for 15 years. I got to where I knew them and they would ask how the family was on a regular basis. Then, I built a new house and moved here in February. I had some ants on the inside and I decided to go ahead and have Terminix come on a regular basis. They call to schedule my service and tell me when they would be out. Their guys have always been very nice. I was sick the day that the tech was here. I opened the door and told him everything was fine. It wasn't necessary to come inside and the guy said he would take care of them. I’ve not seen any ants since. I would recommend them if anybody asked.

Terminix is fine. Looking back at the records which goes all the way back to 2016 and further so we have been a Terminix customer for a long time now. They come and they treat the property twice a month. The technician has access to the building so he normally comes in on a Saturday morning. He treats the areas that needed to be treated inside and out. After that, he submits an invoice to Equifax. However, the invoice needs to be sent to Collier.

I live in a log home next to the woods, so I need termite protection. Terminix inspects every year and they keep the price reasonable. They usually call and schedule the service and are here when they say they’ll be and they're usually on time. The last technician that came out was good. However, they could probably do a little better on the price since I’ve not had any termite damage.

The Worst. After reading reviews which I did not do (big regret) I now know firsthand why they are rated so poorly. I needed mosquito control and I had my first appointment set for 05/30/2018, Terminix changed my original date without notice (I had to call to find out why No Show). The tech that finally came out was polite, sprayed where I wanted and for the first 24 hours it seemed to be working. But after three days the pest were back like nothing was done.

I had an issue with moles in my yard. They came to my house and tricked me into a year subscription for an "Exclusion Service" for ~$750. They made me digitally signed a contract in a cellphone. I was OK with it as they state they provide THE STRONGEST GUARANTEE IN THE BUSINESS. They came to install some cheap mole repellers and said they'd come back after 1-2 weeks. After three weeks I contacted them to inform them the mole situation hadn't improve. I texted the inspector as well and he'd say they'd come back soon. They didn't. Called to cancel the service. A day after they call me to inform me the they wouldn't honor their 100% satisfaction guarantee, they wouldn't refund me as "the initial service was completed". This is a rip off. Really disappointed.

The local manager contacted me and is helping me with the issues, and with local management responsive to the problem, there is always a better outcome.

I've been with Terminix for two weeks now but I had it when I lived in California, but we hadn’t used it for several years. We schedule our services online and it was very easy. I just put that I wanted to have someone come do an inspection for termites and they scheduled it. They were here very quickly. They sprayed around the house, but I'm still noticing stuff so I may have to call them back out.

I changed pest control companies because I was dissatisfied with the previous company and Terminix fulfilled all my requirements. I recently had my first service with Terminix and scheduling the service with them was good. The technician was very friendly and seemed to be knowledgeable. He went about and did his job, and there has been no pest activity in my home since the service. I would tell friends to evaluate Terminix.

Recently, mosquitoes were coming in so Terminix sprayed for it. Scheduling went okay and the reps were helpful. Also, the tech was pretty good. Sometimes they're not on time but this time, they were.

We’ve had Terminix for a number of years and they come every six months and treat our house. They reach out to us via a phone call when it’s time for us to have service. The technicians who have come out have been fine and they are doing a good job for the most part. We have had a little bit of pest activity this last treatment, although usually, we don’t see that. My only complaint is that the price keeps going up.

Terminix came, did a free inspection, found no problem with the house, recommended something that we could use to keep it that way, and we went that way. I took their protection plan to get stuff put in the ground to get the termites away from the house and that was it. They were very efficient, quick and professional. They come back and check in six months to a year. I’d recommend them. They are a little bit high in price, but it is what it is.

The Terminix technicians were courteous and informative. They brought their alarms and installed them. I learned some things and it was a good experience. I always thought termites lived in the woods and didn’t know they lived in the ground. I had wasps and things like that, but I haven’t noticed them from a certain period, so everything has turned out good. Everything has been whatever I wanted it to be and Terminix is a little better than most services today.

I called Terminix for prevention. The first and only visit I’ve had so far was pleasant. The technician was really nice and very patient. Before I committed to the quarterly service, I had lots of questions and it was towards the end of the day, and the technician didn’t act like he was in a hurry to get out and get home. He took his time and answered all my questions. So, I was pleased with that.

I have Terminix come at least two or three times during the summertime because that’s when I have issues. They schedule it, and they have a system where they send you an email and say your upcoming appointment is scheduled for a certain time. If it's not convenient, press this and then it links you to their page and then you can either reschedule or cancel it. We live in the green mountains of Vermont so there are lots of critters here, and if I feel like the level of activity is too much, I can always call Terminix and they’ll come out for me. They're doing a great job in the pest market and especially where we live. Also, I've had a couple of really good techs. There was one time where a guy only came once and I didn’t know him, but generally the same guy comes all the time and he asks me if I have anything that I'm concerned about. The last time that Chris came out, I said I have carpenter ants and he presented a solution, and they're really good with that.

Terminix would call us to schedule their service and the guys that come out were professional. They checked around the house, in the shed and the garage. We got a little tin building out there and they checked that as well. Everything has always been all right. Terminix is very good and they do very good work.

I had spiders in my house when we first moved in. My brother-in-law sold for Terminix and I had talked to him and he set my account for me. The technician was really fast and efficient, and then he was out within just probably about 15 minutes. They got rid of all the bugs and I haven't seen a bug since they sprayed. They always do a really good job with everything. They're always really fast and efficient when they come and spray my house.

Recently, I had Terminix come out for a routine visit. I worked together with them and set a date manually. Speaking with their representative went very well and setting up service with their technician was great. The technicians showed up on time and when they left, they said it'd be an annual check but they suggested that I call in quarterly and ask them to come out and check the status.

I built a house in a new development and Terminix was going door to door to all the new houses in the area and offering services. They had pretty good deals and so me and a bunch of my neighbors went ahead with them. During the initial service, the tech came came up, introduced himself and let me know he was there. He took care of the outside of the house fairly quickly. Then there were a few places inside that he sprayed. He was really polite, explained what he was doing and then he was on his way. When it would rain, we’d get a bunch of spiders in the mechanical room and the downstairs bathroom. But since their service, it’s rained a couple of times and we haven’t had a single bug. So far, I’m happy.

I have had bait stations from Terminix for 10 years. They come and service, most of the time I have to show them where they are. I recently had a termite swarm and I have called 5 times. Every time I waited at least 10 minutes on hold to get someone who then said they do not make appointments, they would contact local office (which is not possible for me to call), they put on hold each time for another 5 minutes and come back every time saying they could not reach anyone but someone will call me back. No one has. I went on their website to try and make an appointment which is what the recording says you can do while on endless hold and it is not possible to make an appointment online, you fill out the form and press submit and it comes back not able to submit. Their service is horrendous.

I have had nothing but grief from these people since they showed up. A friend highly recommended them so I thought I would try. First off the encapsulation. They sold me on to put under the house is crap! The dehumidifier they put in first was not installed correctly. When they came out to inspect it 7 months later, they found that it has been leaking under the house for 7 months, causing more mold than what was already there. Then a month later the device started to mess up and you can hear it through the floor as it was about to burn up, after a few weeks they came out and replaced it again. I could of saved myself about $5000 worth of headache if I wanted to screw up my house with mold myself.

Terminix's technician is very nice and professional. He sprays for cockroaches and beetle-type bugs around once a month which is what we usually have issues with. I see him come more often during the summer than in the winter but still after the service, the pests just roll over and die. Overall, Terminix does a good job.

We had some pest issues and it was time to call an exterminator. I called Terminix and asked about the cost and prices, and they scheduled for someone to come. They had a new person in training the first time they came, and I assume that's the person that will be coming back 'cause we signed on for a seasonal package. However, since they don't have an office here in Fort Wayne where I'm at, I'm usually looking at a week or so when scheduling. I've had to wait every time I call there, but I deal with somebody. I'm still seeing a few pests here and there, but it's a long running issue with this old house. The occasional pest we're seeing now is night and day compared to what it was before I called Terminix. I'm planning on continuing with their services. I'm not a life-long true believer yet, but I feel pleased with the service and their thoroughness. It was money well spent and I would recommend them.

I needed some kind of protection against field mice and things like that so I got Terminix. The reps were very responsive when we were scheduling the service. And the technicians were very friendly and cooperative. They did everything I asked them to do, so they were very nice. They did an exclusionary treatment to my house recently where they sealed the wall up into the outside crevices to get inside to prevent anything from getting in and they did a good job with that. We had a couple of mice over the last couple of years that seemed to get in somehow and I thought that was where they were getting in. I figured as the house gets older, I would like to have that protection on hand. It’s a lifetime protection thing as long as you pay the maintenance fee every year which was what I chose to do. I called them back where they missed a couple of spots and they’ve taken care of it now. Terminix is worth the money and I recommend them.

I have been a customer of Terminix for 10 years. They bring in the little spray can and spray the inside and the outside. I’ve had the same person for a number of years. He’s very courteous and kind and knows what he’s doing. That’s why I keep doing business with them. When it comes to pest activity, there are a few dead ones laying around and you just sweep them up.

Terminix comes once a year for inspection and most of the time, it’s a different technician but they all have been nice. They’re just inspecting the outside and inside of the house for termites. They answered any questions and they always gave me their cards to call them if I needed anything. My experience with Terminix was good.

Everybody from Terminix is always very pleasant. They come out on a regular basis for maintenance and apply what’s needed. I don’t have any problem at all with them and that’s why we’ve kept them and used them for some time.

I had some ant problems around the home. I called Terminix and I had a pleasant experience with the rep that I spoke to. The technician did the outer perimeter and since then, it has been okay. I still have issues though but it’s that time of year. Terminix has been good since I’ve used them and I would recommend them. They are a good company to consider.

We saw a little web coming down through a beam. When my son took it down, he saw that he had little white worms in it so he said that we will go to Terminix. We called them and they came out and found out it was termites. So Terminix went on and did the job. They put 18 sticks around the house and done this up here with the wood. Then, they told us to call them if we had a problem and if not, they'd be back in a year. But they're still coming out of this wood up here so, I'm not satisfied.

This year was a little bit tough. Terminix had to come out a total of three times before we started seeing a decrease in ants but usually, it’s not that bad. It just seemed like this year, they were particularly stubborn. The technicians that came out were sometimes different. But the last few times, it has been the same one and was very good. They answered questions and were relatively easy to get a hold of and would give us a heads up when they're coming by email and then a phone the day before. They’re very good and we appreciate it. We wish we didn’t have to use them but we do and they do a good job. Our pest activity has definitely decreased.

We were having issues with spiders. Terminix came and sprayed inside and outside. This was for a business property, and everything got done. When scheduling the service, the representative was very detailed. But they had us down as residential. So the person who came out to actually spray was somebody who did residential. But everything else was fantastic. We haven’t seen pests after. And I believe that they will be coming out every quarter. So I think we will be okay.

Our service with Terminix is already scheduled and they come and tell me when they're showing up. Then, they go ahead and treat the house. If I'm here, the technician informs me of what he has done and if he spotted any trouble areas. They mostly do the outside and since they've been out, I have no signs of any pest activities. They're a good existing company and I'm completely satisfied with their work. I would recommend them.

I had an issue with carpenter bees and scheduling the service with Terminix took forever. I called the Raytown office and they didn’t schedule my appointment. I called again and they were supposed to have been out here one day in the afternoon. They didn’t come. So I waited and waited and I called back. Then I called back the next morning and tried to get them to come back out again. They didn’t come that day either. So I said okay, I've had it. So I called and got a hold of somebody in Texas, and got a hold of somebody in Tennessee.

We have real bad mosquitoes and when we were at the resort, and I saw a fog and I wondered if people who live in the house could get that. I did research and Terminix came up as the number one company. I read the reviews and then I called them and we're doing good so far. They sprayed once and we had a little bit of mosquitoes still there. And they come back and did it for us and we haven't seen one yet. So we haven't even had our 2nd real application. They come out once a month from April to October, which is the season for the mosquitoes. The Terminix technician is super nice and careful. He explained he wouldn't spray the flowering plants on the bloom because we're trying to be careful about the bees. I'm so satisfied and thankful that there is such a thing as the Terminix service and that we can enjoy our time outside. I've already recommended them to several people.

I recently had to call Terminix to come back and they were very nice, and they scheduled it right away. The man that came out did a follow-up spray and was very courteous. They’re very focused on what they’re supposed to do. We've only seen maybe three ants after they came out the second time, so whatever they did, it’s definitely working.

We never used pest control before and we always use the termite control, but this past winter coming into spring, we saw ant activity in the volume that we’ve never seen before, so we contacted Terminix to come out and take a look at it. Mike came out and he went all the way around the house. He found an estimate of four or five pockets of ant colonies, told us what it was, showed us where it was, and spent the next hour or so spraying everything down and leaving traps in the garage. It worked wonderfully well because we haven’t seen an ant since he left. This was probably a month ago, so it was effective and Mike is very good at it seeing what he did. The representatives that we spoke with when we scheduled the service were very accommodating. They found Mike for me within four or five days and my experience with Terminix was excellent.

We bought a 1900 farmhouse infested with termites and we use Terminix annually for bait check. Now the termites are gone. I continue to refer Terminix every day to my customers.

I bought a house that sat empty for several years and we discovered it had termites. We got a few quotes around town and Terminix had the best offer so we decided to go with their services. Plus they were able to finance for us to which really helped a lot because I didn’t have several thousand dollars upfront. Most recently, a technician came out for a routine service call and he checked the status of the bait stations and made sure that everything was good. It's supposed to be one technician who does return work but the person that came this time was different than the person that came last time. But either way, I've gotten quality service out of both people that have been here.

Terminix came for flea control. The Terminix technician was very professional. He comes regularly for regularly and the service went good.

I have Terminix on multiple properties. They service one place monthly, one place quarterly, and another place yearly. I have their technician's cell so I can contact him, which is great. Also, I get a notice before he comes out. He does great and he is always there for any question I may have. Since starting Terminix's services, the pest activity has improved. I love Terminix. Call them and have them come right away.

Greg, my technician from Terminix, is the most lovely, thoughtful, professional and kind man. I just wish somebody would set up a monthly visit with him and not make me call in because it is a very tedious process for me. It’s medically hard for me to do that and I’m paying twice as much as I was for 1/3 the service. Even if all I had was the outside dusting constantly once a month, then that would be very helpful. Just the inside ones every three months would be a very successful treatment route regimen.

My daughter recommended Terminix to me as she had used a different company for ants before and then tried Terminix, and she had the best success there. I called in and the tech that came was excellent and did a great job. He was right on time and very professional. I had ants real bad this spring and I haven't had them since then. I'm glad I have Terminix. I'm a realtor and I've already recommended them to somebody the other day.

We have been getting Terminix's services for 10 years now. We had ants and they came out and took care of the problem. You can also call them any time for a callback. Also, the interactions with the reps were simple. You just make an appointment with them. The techs were good as well. They came in the house and sprayed the bugs. They're doing a good job.

I couldn’t be happier with Terminix. I’ve had the technician, Kevin, come by for a problem with mice and he took care of it. I’ve had him a long time and he’s very good. He comes on a regular schedule but if I need him in between, I just give him a call.

When we bought our house, there was an inspection that showed that there were previous termite issues. So, we've had Terminix on our termite inspection on an annual basis. They usually, send me emails saying that they're planning to be at my house at a certain time and asking if that works for me. If it doesn't, I tell them I can't be there and tell them when I can be.

Terminix comes automatically every quarter to spray on the outside of the house. What they do on the outside seems to control everything on the inside so they have never had to spray on the inside. I've talked to the tech four or five times and he’s a real nice person. He’s knowledgeable in what he’s doing and he does a good job. He had explained what he was doing to me. Outside, I can see where they get in the bees and pests and they die and fall out. I've been using Terminix for about 2 years now and then I got a card for a free termite inspection. I called them and I met the guy. He tried to find termites, but he didn’t. And when he got done, he told me, “I don’t believe it. Every house in this neighborhood has got termites, but you don’t.” So, all has been good and I'm very satisfied with Terminix.

It's been a wonderful experience with Terminix. They do their service every three months and they got rid of my roaches. The technician came in and at that day, I wasn’t feeling too well. I just sat in a chair and he went around and did what he does and did a marvelous job. After the first time he sprayed, it took care of all our roaches. He put mouse traps out too and we very seldom ever see a mouse now. And the roach guy calls and says he’ll be here on a certain day. They call about a week in advance to let me know they're coming out.

I had bed bugs in my house from my ex-wife and I looked to see who does service for it. I called Terminix, they came to my house and the tech started looking around. They found bed bugs in one of the bedrooms, so they had the guy come back a week or two later and do my whole house. He sprayed inside the house and looked for any bed bugs, then he sprayed the outside of my house. They were very friendly. They asked me what kind of issues I was having and I told them. I took all my carpeting out of my house and got all new carpeting because I don't like bugs. That cost me some money but it's well worth it. I haven't had any problems since then. If somebody runs into the same kind of situation I had, I'd be more than happy to tell them that Terminix is fast.

There was some termite activity around in my house, so I called Terminix. We have the quarterly check where they come out and they clean around the house. They did the outside, but then we started seeing some spiders and things showing up in the house and we called them. They came out as soon as they could and took care of it. We’ve had quite a turnover over the years with technicians. But the young man that comes out now is very friendly and personable and he does a good job.

I had Terminix do a treatment on my house before I bought it but my previous treatment didn’t roll over. I wasn’t aware that I had to roll over the service contract and I had to get that done to refinance the house. I'm in a contract with Terminix for termite treatment now. Although my house doesn’t have termites, I have the history of it and Terminix is gonna check yearly and make sure that everything’s good.

Terminix has been right on top of their appointments, and they come when they say they're gonna come and do what they say they're gonna do. They're good to me. I've had the same technician and he's fine and knows what he's doing. I called them most recently because we had carpenter ants. And the treatment slowed the ants down, but it didn’t stop them, so we're gonna go for another one.

Terminix was easy to get ahold of and it's easy for them to schedule. They sent the same guy back out which was helpful. I had carpenter bees really mad, chewing wood, flying around and after Terminix' first visit they were 99% gone. But I saw a tiny bit of evidence a few weeks later. Terminix came right back out and treated that just a few days ago and they came back and we treated the house. I saw eight buggers would be normal and I'm very happy. The technician seemed to know his job and the bugs, and was experienced. He did what he said they would do and was very nice about it.

We have the annual inspection with Terminix and if we have a problem along the way and if we see something, either we call the technician, Jeff, directly or we have an 800 number we call. Most recently, the technician came, did an inspection, and explained the findings from that inspection. He did everything he needed to do for pest control. He’s somebody we’ve had right along, so it’s a professional but friendly relationship. Also, there hasn't been any pest activities since they've been out. We’ve been very satisfied with the service and any problem we've had has been taken care of.

I moved into this house eight years ago and my dad hired the self-employed guy who had a business. They took out some bad trees in the back and treated everything for termite. Then he retired and went out of business. Terminix bought his book of business and I've been with Terminix for about six years since then. I have an annual termite checkup and I usually get an email that reminds me that it's time to schedule my appointment. Sometimes I schedule it by phone and sometimes on the website. Then they either call to confirm the night before or the morning of and then show up and do their thing.

Terminix has been real good on exterminating for me. I set up an appointment when I called the office and the representative was real nice. She set me up as soon as she could. This is the first time I've ever called them for a long time. They were here one time and then once over and then they came back the second time. And I've been thinking about calling again to make sure we didn't come back. The two technicians that came out two different times were very nice. I've had no bugs since they came out and I'm keeping an eye on it. One tech said that if we see any then I should give him a call.

We have a contract with Terminix for a bi-monthly service and we're very happy with it. The reps are very good and we've had excellent technicians. We get the regular spraying for bugs every other month, and we moved into a home that was out of the country and it had a lot of pest issues. They’ve been very good and helpful with that but we have another issue so I need to call them back. That’s very fresh but they have responded well.

I pay Terminix yearly and we have both inside and outside service. We found out we had termites first, and then bedbugs. We had a follow-up service and my interactions with the reps have been good. Eli was the one who came in the most, which was when we had bedbugs. He was super and he did the service in a short time.

Recently, Terminix came out for the routine exterior preventative maintenance they do for us. I decided to go quarterly with them which I really liked. And since then, pest activity has significantly decreased. I've also called Terminix one time in between quarterly visits. They came right out and were really helpful. Every technician has always been nice and made contact with me. I usually get an e-mail before they come out and send me one afterwards to describe what they did. Plus, I never had them late.

We have a contract where Terminix comes out quarterly. They spray the perimeter and then the inside of the house. And then, we’ve had a little bit of an influx of spiders here lately so the tech came out afterwards and in between quarters and redid everything again. We’ve been really happy and our technician is great. My wife usually meets with him and she has really enjoyed whenever he comes out. Terminix is quick to respond so we've been pleased.

We bought some new furniture and we wound up with bed bugs. So, we called Terminix. We asked the tech how we got the bugs and he inquired if we bought new furniture. When we said we did, he went in nanny’s room and checked the one we bought. Then, he said there was our problem. Terminix also did the drill for termites because we're building onto the house. And now, we have no more pests. They recently came out to check the termite deal to make sure there was no evidence of any activity and there wasn’t.

We had evidence of termite activity and we called Terminix, and they came out and did an assessment. We’d already confirmed it ourselves, but they did an assessment of the property and what it would take and the options available, and we settled on an option. The only difficulty we had was the gentleman that gave the quote and settled the contract had it on the computer and his computer blew up. So we had a day or two of lag in getting service, which wasn’t a big deal. They showed up upon the settlement of a contract on the date indicated, and they performed the work quickly and got out of here. Overall, it has been very good and I would recommend them.

We had ants in our kitchen and I had to call the clearing house, and then they connected me to the local service at Terminix. We had a tech out here once and he was very good. He went around and did what he said he was gonna do. I'd recommend them and we will continue with them.

Last summer, I had a really bad problem with German roaches and Terminix took care of it almost immediately. Recently, Terminix came for our quarterly maintenance service. Scheduling the service was done online and it was easy. The visit was for a general outdoor service and my husband waited for the techs outside. Some ants were getting close to the outside of our house, but the situation with the ants has been fine since the service. I would recommend Terminix.

We’ve used Terminix several times and my husband usually calls them. Last time, they did pesticide outside. The technician contacted through phone first, let me know what he was doing and what the inspections were. So far, our experience with them has been fine. However, they don’t follow up very well. We had them treat for a bat and nobody really followed up with us on that call. Nonetheless, I would recommend them.

Terminix's service was good. I had horrible termites coming from my daughter’s wall and a guy from Terminix came out. But before that, I had a very hard time scheduling online. They scheduled me first on a Sunday and apparently, that’s a glitch with the computer. It sets up Friday with Sunday appointments which I thought would be great, but they don’t really exist, so no one came. That delayed the job by a few weeks and that was the biggest bummer because it really took some hunting down to get the technician. But then once the guy came, he was awesome. He said that the scheduling glitch was the common challenge, so they have to figure out the system. He went over what I needed to do and he did not scare to me to death, which was good. He also set up the next appointment and answered my questions.

We are doing remodeling so I wanted to make sure that I don't see any termites. I called Terminix and the technician who came out was great.

The work that Terminix did was great. When I schedule my service calls, I call the main number. Then, they give me a time frame so I make sure I'm here within that time frame. The contractors were easy to work with. They were polite and considerate and they did a good job. They explained a couple of things. Overall, Terminix got rid of pests that had been plaguing me for a while so I'm happy with it. They did what was required and I would recommend them.

Our Terminix experience was good. The tech named Chris comes to discuss if there are any issues. He asks me if anything came back because he said he would come back if there is an issue. He also asks me any particular areas I want to be sprayed, and he goes throughout the house and he sprays everything. He then went down the basement, and he sprayed and does the perimeter of the house. He is awesome and really personable. We chat a little bit before he does his work, too. He does not rush. We schedule through the website, and if I am not available, I can go online and change it. I have to call him back because I happen to have some. I have really bad arachnophobia. So I tell anybody, “If you don’t like spiders in your house, you call Terminix.” They are like Godsent to me.

Over a year ago because I had some evidence of mice in my attic I investigated the attic with a Terminix representative who suggested that I need their exclusion service because we saw mice droppings and maybe a dead mouse. They came out and did some work for which they charged me over $1,000. This past fall I caught at least 4 mice in my garage and yesterday while checking out my HVAC system with a repairman I found a significant amount of mice droppings and 4 more dead mice in my attic. I think I've found more mice in my house in the one year after their Exclusion Service than I did in the 13 years before I hired them to perform an exclusion service. Needless to say I cancelled their exclusion service contract and since I feel like they don't care I will start shopping the rest of their services.

We scheduled a service over the phone and it was very good. Terminix closed up a vent in the side of the house that was well populated with bats, under the eaves. They had to allow a one-way door for the bats to get out, then close it up, and they also put up a couple of bat houses nearby to give them a place to live. The techs were very professional and got the job done quickly.

I scheduled service with Terminix and they were able to find a time that fit my schedule, and they let me know when they were on their way and showed up on time. The tech that came was excellent and now the pest activity in my home is almost non-existent. It was a very good experience.

Terminix's supposed to come out quarterly but I'm not having much luck with it right now. Nevertheless, their customer service has been all right and the technicians they've sent have been good.

Terminix came out to my father's house and did a treatment outside and under the floor. Nobody was there and the technician did everything he could to take care of things without me having to miss work to be there. All I did was communicate on the phone and he was nice then too. He also let me know what was going on and then they sent the bill to my father, which he paid. Everything was easy. Aside from this visit, Terminix does the annual termite inspection and they had also come out in the past while my father was living there. He's in assisted living now.

My experience with Terminix has been great. We've had issues before so I keep a regular service with Terminix to maintain. And their technicians have been great.

I have just this morning heard from the manager at the Albany NY branch of Terminix who reported that my refund of the overcharged amount had been refunded, and I am very pleased to report that when I checked with my credit card company the overcharge had, in fact, been eliminated, and my refund was posted. I am very grateful to Albany Terminix manager Brian ** for acting promptly to get this matter resolved, and to Consumer Affairs for contacting the Terminix company to make certain the refund that Brian had requested be processed was expedited. I would be pleased if Consumer Affairs would publish this response. Thank you, Mort in Albany.

I got a text from Terminix saying that they were on their way and I texted back asking what location, but I never got a response, so I had no idea if that was just a missed text. I tried to reach out to my local branch to have them put on the account what location that they were gonna go to when they texted me if that was possible. I own my own business and we have our house and the kids have a duplex, and Terminix treats all three locations. I was on hold for 30 minutes, but never got a hold of anybody. They must have had been really busy that day.

Terminix does bug control for me and they're doing great. We've only had one service with them so far and the lady with steely eyes was very thorough. Her name is Opal. The pests are a little disgruntled and now moving out.

Our son moved into an apartment that had bed bugs and they got over here, and Terminix worked with those and took care of the indoor stuff. I certainly wanted those gone and it was a terribly hard work for old folks, but it had to be them to do it. And I haven't seen any bed bugs since. But we also took the pest control extra in case any bed bugs came back. However, no one ever gave me any paperwork to show me anything. I just had some unfilled forms with signatures but nothing definitive telling what our package was. And I called and texted them to ask for it.