Terminix Reviews

We had a problem with carpenter ants and we got Terminix's service for that. The guy came and sprayed outside. He came out a second time to set up some more stuff to get the ants and that seemed to knock them down good. He also did fine in our interactions. We see an occasional ant but issue now seems to be under control.

We have the quarterly service from Terminix. Their reps are polite and they let me know what's going on on time. However, one time their techs were supposed to come but they didn't, and the rep didn’t know why they didn’t come. Nevertheless, the pest activity here is way less now.

Terminix came and did the sales talk. It sounded good to us and we applied for their quarterly service. They made the date for the service when we signed up and they came out recently for extermination. The tech knocked on our door, said he was gonna spray outside, and I told him to go to it. Then he rang our doorbell when he was done and I said thanks. Since the service, we have less crickets.

I have a regular service with Terminix on two personal homes and a rental on a farm. I have the same tech come out on two of them and a different one on the other property. The techs have always been good and very polite. The only thing is that I wish they do a little bit better on the scheduling but as long as the local guys do the scheduling, we're good. I just don’t like the automated stuff.

Terminix comes out to my place to do an annual inspection. On occasion, there have been issues where I've had to call them for things between those inspections. They work with me but there are times when they don't show up and they're not the most efficient in terms of committing to their schedule. Also, while their representatives are fine, I never seem to be able to get somebody at the local office that serves my account. Instead, I'm usually dealing with somebody at the national office when I call. Furthermore, the professionalism of their techs varies a lot. There are some who are knowledgeable and there are others whom I wouldn't let in my house anymore now that I know how they work. Since Terminix's service for termite protection, pest activity has been about the same at my place.

Terminix comes here regularly to spray around my house and the person that comes is very good. He's friendly and he got rid of the pests in my backyard and he always sprays to keep the pests at bay. He is also always concerned if there's anything more that I want done and more that he could do.

I'm an HOA president and weeks ago we had a termite inspection with Terminix. We have to schedule it every year and if they keep it, it's amazing because they usually cancel last minute. After the annual inspection, if they do find termites they come back and treat. And since we have 18 units and most people work, we try and organize it on Saturdays. John, a supervisor from Terminix, is very graceful and always schedules it on a Saturday. If I call and leave a message, he gets back to me in a reasonable time.

Terminix took real good care of the roach problem we've had for a number of years. The local gentleman called before coming and was very courteous. I let him in the house, he did his job and he left. For a while, we had quite a bit of a problem getting rid of the roaches and we had to call them back several times. Last year they finally changed whatever they were spraying and it worked wonderfully.

We've had Terminix for years now. When we needed molds taken care of, we called them. However, I don't know when they come and their service guy only comes inside when I call and tell them that I need them inside. The first time we scheduled service, the person is no longer there and they didn’t do it. So, a fellow came, got a contract, and signed the other day. I adored the service guy we had, but he's gone. He did an excellent job and went above and beyond the call of duty.

I've had Terminix for 20 years plus and recently they came for a routine check-up. Since it’s a vacation home and we’re hardly ever there, all they do is the outside of the house. They go underneath and it’s not an easy home to crawl under. It’s only about a foot-and-a-half to two-foot clearance. It’s not fun. There could a snake underneath there and they always put on their old clothes. They don’t whine and cry about it.

I've usually scheduled service calls with Terminix over the phone and the reps that I talked to have been good and very professional. The tech that comes out for the bug control is a good old boy. Recently, they came out for bed bugs and did a good job on that. Their coming out has helped, but not at once since the pest treatment usually takes two or three times to do. Terminix provides good service and people should hire them.

We were experiencing mosquitoes and I had Terminix spray outside. The technician was good and we've set up the service where they come in quarterly.

Called and scheduled appointment for Saturday 9/29. They said that they would be out between 8 am and 12 noon. So I scheduled my 2 dogs to go to the groomer during that time to get a flea bath. 1pm comes around and no one has shown up yet. Call Terminix and they said that someone would be there soon. Wait until 2:30 pm and still no one. Call Terminix again and customer service tries calling the managers, no answer. So we ask that someone calls us back. Monday Terminix calls us and never apologizes for not coming or not contacting us. Not happy!! I will never use Terminix again.

Our problem was poor communication. Our initial conversation was for toxic grub bait to be used in mole tunnels. We specified underground treatment only because we have a small dog. We were billed without knowing if or when area was treated. Had to text technician to place flags on treated areas. Never ever let us know when he was coming. My husband called last week about continued mole problems & asked that he come when my husband was home. Tech stated he had been out previous week & spread something for the moles on top of mulch.

Over the last year, we've sold and purchased a house and have had Terminix do various things at both properties. They did rodent shielding and removing at one of the properties and pest control which included an in-ground semi-permanent termite sensors. We've been very pleased with all of their services except for the mosquito control which didn't seem to be effective. I was trying to enjoy my back patio and was still getting chewed up even with the service. I haven't been happy with it but it may be a challenge for any mosquito service. I told them that it wasn't working as advertised and canceled the service about a month ago.

I have ant issues every once in a while and I can call Terminix and they would come to spray extra. They come every three or four months and that seems to care of it. Also, I lived in the neighborhood across the street from the State Fairgrounds, and so when the State Fair rolls in September, field mice come to my neighborhood. The mice had gotten into my house and I was frightened by them. I also had a garter snake in my basement, which was crazy. Their treatments are primarily preventative.

Terminix comes every quarter and we've been with them for at least 10 years. My mom was doing well and living on her own, and she said she noticed a termite problem. She is very frugal, and I'm sure she called around and the reason that we stuck with Terminix is because they treat termites. Also, there's a guarantee that if the termites come back, they will treat it. I never have any problems when I call to pay the bill. Their professionalism is great.

Terminix does a routine inspection for me and they do it quarterly. They usually email me if a service is coming up. They’ve also offered to inform me through text and phone but I told them I don’t need all three. It’s too much after a while. The initial issue that I called them for seems to have been taken care of. However, I have mosquitoes and they don't cover them in my area, which is kind of annoying because I may have to look for someone else. They cover it in some areas, but not in New York. They also recommended some bait traps but I didn’t have any issues and it was expensive, so I didn’t feel like it was really needed. Other than that, their techs are very thorough and they sound polite on the phone. I would recommend Terminix. It’s a good service overall.

Terminix has quarterly service in my home. My interactions with their technicians were quick and easy and so far, the pest activity has diminished. I'd tell a friend that Terminix service works.

Working with Terminix was quick and easy in our most recent claim. The guy showed up on time, went around the house, treated everything that needed to be treated, and looked like he did a thorough job. I'd usually get an email and a text when scheduling for service calls. When I first got into Terminix, the guy and I had a conversation about what pesticides he was using and he hasn’t changed his methodology in treating around the house. We had a little problem with some mice and he explained to me what he was gonna be doing for that treatment. The guy was very professional and hasn’t sold me a bill of goods that I didn’t need. There were also a couple spots that I kept checking routinely, and so far, I haven’t seen any signs of insects in those areas since the treatments. For what I’m getting and for the money, I would recommend them. There might be a couple others around, but I’m not so unsatisfied that I’m ready to change business.

We have annual inspections with Terminix and the techs have been fine. When they were out there, they did the inspection without us. The pest activity has been okay since they started treating.

We had Terminix in the home that we had in Central California for over quite a long period of time and it was a satisfactory experience. They took care of the service and it was never intrusive. The rates seemed to be fair and we were happy with that. So when we decided that we needed a service in this home, we went back to Terminix. We signed up with them about a month ago and they did the initial service. The scheduling was quite smooth and the tech that they sent was friendly, knowledgeable and easy to deal with. He explained exactly what he was doing and without interrupting anything here.

Terminix sprays for roaches. I have been with them for 20 years and I don’t have any problem when I'm scheduling a service appointment with them. They give me a day and they come right on that date. The technician got a good, positive attitude, so I like him. I would recommend Terminix.

We’ve had Terminix for about 12 years now and the techs that they’ve sent were fine. We’ve had a lingering experience with getting some flooring repaired for termite damage that was done in the half bath and it has been adjusted several times. They’ve come out but they’ve never done anything. We have a regular scorpion maintenance service. They would usually give us a call ahead of time to let us know that the service crew was coming. The last time though, we weren’t called so no one was here to let them do the inside. Since the service we’ve had some scorpion activity but the scorpions have been groggy. I could tell really easily. Overall I’m satisfied with Terminix.

I used to pay Terminix for the entire year, but now I’m paying it as a service because I want to know that they are coming quarterly. Sometimes, I don’t get notification. I know that they do come but I want to know if they’re actually doing quarterly and I’d like to know before they come so that I know if I can do interior. The technicians have been pretty good, but I’d like to see a schedule.

We have a yearly thing with Terminix. We got it because the people next door had a huge, huge expense with the replacement of things because of the exterior termites. We have bait stations outside that are checked every three months and they have done a check on the inside all the way through the house. There was nothing, except for the activity that’s in the neighborhood.

We were having termite issues and we paid for a long-term plan with Terminix. We've had them for at least six years and they come out a couple times a year and check the house and traps. They schedule the service with me and they let me know a week or so in advance that they are coming out. The last technician that came out was very polite and very responsive. He was impressed that we took the time to show him where everything was and help him find everything. However, they were supposed to do an outside check and send somebody out to do an inside check, but I've never had them come back and say that they needed to check the inside of the house. Nonetheless, as far as the effectiveness, the service has been very good and there has been zero pert activity since the services. I just wish they would communicate a little better -- go over the plan, tell us how long we've got left, and what to do in the future.

The technician from Terminix was out for my every three months' general service. I usually get an email from them when it's time for the service, and many times, a follow-up call. In terms of the way the technician served, she usually calls when en route and I’m getting a minute-by-minute playoff when she would be here. If there’s a need for coming inside, then they would need access. If there are any problems in between, she has given her cell number, and I can always give her a call. She did a very thorough job and I’ve not experienced any problems. A year ago, there was something that was coming around the area, but she came right out. She came three times back to back, for days. Our concern and problem were eradicated. She’s professional, yet personable. I’ve had great benefits with their ability to get things done and I would definitely recommend Terminix.

The same Terminix guy comes out twice a month for the automatically set up service calls. He came out yesterday and did a typical great job. The first thing he does is try and see whether I’m home, so I know that he’s there. He tells me what he’ll be doing and asks if there’s anything else that should be done. Then he goes around the house and checks for ants, mice, and spider webs. He goes all the way around the house, checks it all out, and then leaves me a report. He’s doing a great job and I don’t have any pest problems outside.

My recent experience with Terminix left me unhappy. I’ve seen four huge spiders in two days. I screamed and killed them. I called Terminix last night and told the rep that I’ve seen wolf spiders in my house. I said that the techs were here six weeks ago and that I’d like them to come out and spray so I don’t see the spiders any more. The rep talked quietly. She was trying to assure me that someone would call today.

Calling Terminix to schedule service works well. They were sending me a different technician every visit and I started asking for a particular one and I liked him. However, they can't get rid of my rats. I haven't found any dead ones anywhere. I've been doing business with them for four years and more so I'm disappointed that they can't get rid of these rats for me. Ron recently came out, checked all the bait stations and put bait in them. Then I had a different exterminator and he said it would be better off without any bait and it wouldn't attract rats to my property. I don't need Terminix if I'd only need to bait the rats out.

Scheduling a service with Terminix has been fine. The tech who came out was very nice, professional, and very neat looking. He took his time and did a great job. We've been having some issues with spider webs and creepy crawlies getting in the house. He treated for that but I requested for a follow up. He's coming back tomorrow.

We have Terminix come out here to our home every three months. Then, I receive an email saying it’s coming up and then, the day before, the person that’s coming out will call me and let me know they’re gonna be here. They even call when they’re on their way sometimes and most of the time they do. We have a good relationship as far as the service, the technicians, and the ones that come. Normally I have the same technician except for the last time. The one that normally comes out broke his ankle and he couldn’t come. So, they sent this older gentleman, but he was fine. He was also professional and courteous. He sprayed the outside and the inside too. He told me he couldn’t do anything about the lizards and he couldn’t bait for the mice anymore. So, I haven't seen any mice in here lately.

I have the yearly protection contract with Terminix and they come as needed. They also come to follow up on that. I requested them to come and do the inspection during summer months. Somebody came last month or the month before and checked everything. It was very good.

I have a lot of spiders and rodents, and Terminix has been able to help out with that. I've been using them for five years now for preventative matters and they come out quarterly. Appointments are scheduled from the time they did the service until the next quarter. I always get a call before the techs come. The techs are very polite. They knock on my door when they arrive and when they leave and they give me a receipt. They are also very open to any ideas or questions that a customer may have. Since having Terminix's services, there has been no more pest activity in our home.

I didn't like my experience with scheduling the service. I called Terminix three times and I stayed on the line more than 10 minutes and I didn't appreciate that. I was able to get through and they said they were waiting on somebody because all lines were busy. After 15 minutes, I hung up. I called them again, and they put me on the same thing. I then called the 800 number and I stayed on there about 10 minutes before they answered.

I’ve had two services with Terminix so far. They work around my schedule. When I had to reschedule they just sent me an email. The second time the technician walked around with me, and that was great. Since the service the bees are all gone and the carpenter ants don’t seem to have spread. I’m satisfied with Terminix.

We have Terminix's quarterly service as a preventative measure and their tech has been very professional. I like their willingness to respond to any of my needs. During the last visit, I was having more spiders in the basement than normal so he took care of it. Now I see very little pest activity. I'm satisfied overall.

I've been with Terminix since 1984 and one of their technicians come to my house every three months. The last time they were here, something was broken and somebody had to bring them something. They're getting a little pricey but I don't have any pest activity since having their service. Also, they respond right away when I schedule the service.

About a week ago Terminix came to do external service. I was having issues within my home and they closed up all the outside areas. They sent a personnel to my home about four different times. A couple of times, they didn’t notify me that the person was coming and they sent out people that didn’t know what they were coming out to do. But it all worked out. The tech got the company to schedule me on a Saturday and to get the things done. He was courteous, professional and he walked me through everything he was doing. He made sure I was taken care of. Since the service pest has been nonexistent for the most part. I would recommend them.

Terminix came out and did their service. I had a bug issue and the bugs are gone since they’ve treated. I called them because of the $123 a month that they were charging me. Their service is very expensive and I didn’t realize it was that much.

Terminix comes out once a quarter and sprays the outside. We did a one-time kind of setup for an annual service and each quarter online. If they're gonna do the inside part of the service, they notify me to make sure someone is gonna be there. Their technicians have been pleasant and everything has been good so far.

I'm disappointed in Terminix's administration. When I call, their techs don't come out. When I ask for extra services, they completely ignore my call. They only come out on their regular schedule. Still, the guy who treats our house has been absolutely great.

The control man from Terminix came and sprayed something inside the house and around my yard. Then a few weeks ago, I called back because I got fleas everywhere. He came out again about three days after that and treated my place again. On the fourth week after the service, I still have a lot of fleas in the back of my drawer. So I called them, cancelled everything, and got somebody else. Also, I already paid $50 for the service but I got charged another $50 and I don't know why. Other than that, I would recommend Terminix. The thing for the fleas may just be a little bit light or a little strong.

Terminix comes out to my house once every three months. The last guy who came out was very good and was efficient enough.

Terminix comes out when they are scheduled to and they just came out for a regularly scheduled appointment. It was a preventative treatment and everything seems to be working. The treatment has been here before I moved back in, so everything seems to be fine.

I had a great experience with my service with Terminix. The technicians were on time and they let me know they were coming. They also sent me a service order via text or an email when they were done. They were completely thorough and I was satisfied. The pest activity since the service has also been satisfactory. They got done what they were supposed to get done. I would highly recommend them.

I have a termite and pest protection bundle with Terminix and the techs come quarterly. I just transferred service from an old house to another and the last time they came out was in August. They show up when they say they're gonna show up and do what they say they're gonna do. Overall, my experience with them has been easy, convenient and accountable.

I have a regular guy from Terminix who comes. I have a continuing infestation of crickets and scorpions and although there's been a great reduction of insects and we're much able to keep it at bay, I'm not getting rid of them. Other than that, the service is very good, the technician who comes is very professional, and the yard is maintained and it's overall very good.

The people at Terminix who answer the phone are helpful. They're kind and professional, too. The techs who came out explained to me what they were gonna do. They let me know in advance that I would have to be out. So, they were thorough in their explanation plus they handled themselves professionally. When they initially sprayed and had to come back, the problem was rectified, but this time, I'm beginning to see the same occurrence. Still, overall, I was satisfied with Terminix.

Terminix's technicians come out once every other month. They come in and spray for spiders, ants, and little gnats that fly around the sink. Recently, we’ve had a mouse in the house. They haven’t caught the mouse yet, but everything else has been good. Their technicians are always very nice. We're used to them coming in so they don't explain what they're doing. They just come in and do their own thing.

My son got a deal with Terminix to take care of all the bugs that we had at home and as soon as he paid for it, the techs came out. They checked the house and found the bugs in my bedroom and in the living room. The techs showed me where the bugs were and what they looked like, and then I had to pack everything out of those two places where they were. The techs warned us ahead of time that we had to stay out of the house for at least four hours and told us what we had to do when we come back in. We had to sweep the bugs off the floors. We also dusted and got them off the furniture.

So far, Terminix have been okay. They come out once they’re supposed to, they check the traps, and help us when we have occasional problems with rats, mice or ants. They work where they can and get the job done.

I signed up with Terminix for pest and mosquito control services and their tech comes once a month for a pre-scheduled treatment. They do a good job of sending an email days before the person is due to come but their service is not that great. We still have the odd cockroach here and there and the mosquito treatment is of questionable effectiveness because we still got mosquitoes and we’re getting bitten all the time still. Also, they put up giant rat traps in the basement which are more of a hazard than a help because we don’t have any rat activity there. In 2015 and about two months ago, we called them out and on both occasions, their inspectors were several hours late in getting to the property and that has been consistent from my experience. Expect Terminix to turn up late and their services are not necessarily gonna eradicate your problems.

I have been using Terminix for years and all the technicians that came here were respectable, professional and knew what they were doing. Recently, I called up for a preventative roach spray and they came out within a couple of days. They were on time. If they say between 3:00 and 5:00, they're there. One time, when the technician came, he was about a half hour early. He waited out there in his car until 3:00 and that was when he came in. I would recommend Terminix.

I’ve used Terminix for years and they have been great. They came out yesterday and a very nice young man did the work outside. He took whatever direction I gave him and he was pleasant. I usually wait for Terminix to call me for my appointments and when the techs come out, they’re very courteous. They tell me what they’re about to do, I get whatever input I have for them, and it is done. I’m very satisfied with Terminix.

I have a termite bond with Terminix and they were out about a month ago. They checked it out and found no problems. I've been with them for about 12 years and scheduling service is no problem. They are on time and they call me. However, they wait for the last minute to call so they could give a little more notice. But the men they send out here are very nice people.

Terminix comes every three months for the past six years that I've been using them. I also have termite bond with them so they come by once a year and check my house for termites. When scheduling the service, they used to call me. They send me an email a couple of weeks in advance saying they're going to do service and that if I got any dogs, I have to tie them up. I used to have Fred as the technician then I now have another guy who's not as nice as Fred was. The technicians ask me if I have any problems and they come inside and do anything. If they do that, I have to be here. Otherwise, they just spray outside.

Terminix usually notifies me when their technicians are coming out, and they let me know if I need to have them come inside the house. They had our routine service most recently. The technician is a very easy person to talk to. His focus is on his own, what he was doing and on his job. I requested that he sprays inside periodically, so I haven't had any problems with any pest.

I have a roach problem and I got Terminix's service last month. The technician who came out was nice and a real respectful person. However, I paid $240 something for a complete wipeout and instead of the roaches being wiped out, they multiplied. I'm not too happy about that one. The guy that I talked to was supposed to come back in 10 days to set the food down for the roaches but I haven't seen him in almost three weeks. Still, I'd recommend Terminix to my friends.

Having services from Terminix, my home is great. They come out whenever I need them or once every 3 months to spray. I keep my house clean and while there are bugs and occasionally we see a cockroach, we know that’s from the rain and stuff out in the garage. We never see one inside our home. A couple of years ago, we had a tree full of white things that look like caterpillars but they sting. After I called Terminix, their guy came within an hour. I was hysterical and I thought of burning the tree but the gentleman treated it and they diminished. I was really pleased. Then in our most recent experience, I was worried about spiders since I have two very young grandchildren. I saw three spiders in the house and we also have mosquitoes. A gentleman came and he took care of it with bio stuff, which I really liked. Then he went outside and did a wonderful job too.

We have ants every now and then in the summer and we also have rodents. Terminix lets me know when they are gonna come out. Their technicians are always good and give me their information so if we have an issue after they’ve been out and I need to contact them, I can call. However, they don't do a good job with rodents as well as Western Exterminator used to do. The pests are not gone but Terminix's service has helped.

Terminix comes out every couple of months and sprays the outside. They ask me if they need to come inside which they did the last time they came. The times I've been here, it has gone very well. It's the same guy who does it when I'm home and he's very cordial and thorough. We still get some bugs in our basement at times but their service tends to alleviate it.

Terminix recently came out for our quarterly pest control service. I usually get an automated text from their system saying that the tech’s gonna be on his way and I can click the link to track. I’m also usually also getting either a text or a call from the tech. The techs notify us that they’re here. They ask if we have any problems they need to know about, or anything we observed that they need to be made aware of. Typically they go and do their service on the outside, and we’re done.

I needed a termite inspection done and scheduling a service with Terminix was very good. I’ve had a contract for termites for many years with them but I found out that it wasn't economical for me, so once a year, I call for a free inspection and if there's any activity, they treat the house. This time, their tech went around the house to check if there was any activity and he did fine. Everything was pleasant and right now, there’s no termite activity at all.

I have a routine service with Terminix and they come out to my place every three to four months. However, I wish they would let me know earlier than 24 hours ahead of time when they are coming out to do work or to change schedules. I work during the week and I need a little more time. Also, I want my old provider back. Sam had been with me a long time but recently they changed technicians again. Nevertheless, since their service, pests are all gone from my home. I'm scared to death of mice and I'll keep having Terminix as long as they can keep the mice away.

We use Terminix for a number of different things. The last time they came out, they laid the pest control outside and it went fine. It's also easy to schedule their services. They typically give us a notice when they’re coming out and we let them know if there’s an issue. The techs that come out to see us have been coming for quite some time and they've been excellent. They’re experienced, have good relationship skills, and they know what they’re doing. The guy who does our pest control and the guy who does our termite inspections are both very good. The service is too pricey but we have not experienced a pest problem lately, so no news is good news.

I have the yearly service from Terminix on two of my houses, the house I live in and one of my rentals with them. They inspect for termites yearly and they also spray around the houses quarterly for bugs and stuff. They let me know ahead of time when they're coming out and they’re pretty much on time. If they say they’re gonna be there between 9:00 and 10:00, they’re there. They even call before they come that afternoon or that day to let me know how far out there. They’re really good at that.

Terminix's treatments have always been good, as well as the scheduling. The techs come out and they do the routine. In the summertime, they do the spraying for bugs. I've had the tech, Brian, for a long time. He knows my house and he knows all the places to take care of. He has even been able to tell me when he sees something and he thinks that he should spray or he should do something, like when there are wasps. Last time, he saw a nest somewhere and he knows where to spray. In the basement, in case a mouse would get in, he puts out bait. He checks all of the places he has to check. He’s very good and I like him a lot. I wish he was still in my area, but he’s not. Although every once in a while, when something happens in this area and Terminix doesn’t have anybody, he still takes this area and he would come back. I also had another tech one time before and he was all right and thorough as well. I would recommend Terminix.

Terminix scheduled a time the tech was gonna be there, and he was there. My wife said the guys worked around outside the house and the appointment was good. We used to have a lot of little sugar ants and right now, I see a couple of them. However, we still have a lot of ants in my backyard and they said they’re gonna pour some product to make them get out.

Terminix is my regular pest control service and I've been using them for about over three years. When I moved into a new home in another state, I carried the service over. There was a flea issue first off when I first moved into the house and the renters before had dogs and cats that weren't treated. So, the owner paid for a local pest control company to come out because they could come out a little faster than Terminix could. So, their tech came out and she paid for that. He came for a treatment two or three times but the issue was not resolved, so I let the owner know that I wanted to have Terminix to come out because it was included in my service for free.

4-26-18 Called Terminix with ant problem, scheduled treatment appointment, did not get copy of contract. Because of the high cost we asked about cancellation - they told us we could cancel at any time. 4-28-18 Technician came - young, inexperienced, didn’t use other treatments experienced techs use because “it’s too much trouble to wash all the containers”, said there was no sign of ant activity (ants were on the floor!). We were very skeptical of his work after he left. 5-12-18 Had to call for another treatment - ants still very active in abundance. We told them about the first tech. Said they would send a supervisor and a different tech. When tech arrived it was the same inexperienced young man that came originally without supervisor. Around this same time, Terminix called and set an appointment for our “free” inspection. They never came, never called.

We have a bed and breakfast and winery and we need to keep the insects and all those varmints at bay. We had a property sprayed in October of last year. It has been six months and we didn't see anybody. We called Terminix and finally, they sent a tech out. That gentleman did a horrible job and we still had spiders all over the place. Then we had another team show up last month and they did a much better job. We got spiders still but there were so many from the previous time and it's gonna take another re-application.

Terminix tells me when they’re coming and if I don’t like it, I let them know over the phone and ask for a different day. The techs are very pleasant and friendly, and they seem to be pretty thorough. For a while, I had a lot of pest activity but the last time they came inside, they did a really good job. However, I’m seeing the bugs turning up again inside. Terminix is coming out Thursday to spray again, and I'll call them to let them know I want inside and outside, not just the outside.

We've had Terminix for years and we're very pleased with the service. There are shake shingles on this house and they attract those awesome silverfish, so we just about have to have them come out at least once a month for that reason. Then, about three months ago, the gentleman found out that we had a mouse problem, so we had Terminix come out. They called and set up a time and a date, and we went for it. We found out that the mice had gone from the basement up into the insulation. Terminix took all the insulation out of the attic area and put new insulation in. They did it all in one day, which was wonderful. It was also a messy job but they did an excellent work of cleaning up.

I have been with Terminix for five years now. Every three months, a technician comes to my home. If a technician is late, he calls me personally and tells me what the story is. If he can't make it, then I reschedule. Still, it works out fine and rescheduling is not a problem. Originally, I had one technician but now, I have another. The most recent one has been very good. He explains everything and if I have questions, he will go over everything. I have carpenter bees and they come back every spring no matter what we do but I'm still happy with Terminix. Their technician would come off schedule if he has to, especially in the spring because those bees are all over the place and he needs to come a month after the regular visits.

I was having some work done in my bathroom, and when they knocked down the shower, they found some termites, so I employed the services of Terminix. They’ve been to the house four times. Once for the initial termite thing, then for an initial pest control thing, then I had to call them back out, and then a second quarterly pest control visit. They would send me an email saying it’s time for my next appointment, then I can log in to my account and either accept the appointment or reschedule the appointment. Overall, I’m happy with them.

We have always been very satisfied with the service provided by Terminix. Our Terminix man gets down and gets into my crawl space and sets traps there. We have exterior bait boxes which he checks regularly. We live on a stream and in a very temperate climate. We have water rats that live in the stream bank and when their homes are flooded out, they have to look for other means of shelter. Unfortunately, we’re less than 15 feet from the stream. They tunnel underneath the foundation and get in the crawl space underneath the house, and then we would hear them running across the heating ducts. Not a pleasant experience.

We get Terminix several times a year and I haven't had any problems with them. Their service is working and it is easy when we speak with their representative. We also have the same person who comes out and he's very polite. The last service was a good experience.

Terminix is doing their job and they’re keeping me happy. They send an email and a text when it's time to do the service. I've been using their services for 2 years now and they do a routine visit once a year. They found termites on the back side of our fence, so it was preventative care for the house.

Terminix comes once a year for termites and four times a year for spiders. They contact me by email and tell me when they're coming. They're always very friendly and good. They tell me what they're doing and do whatever they do even when I'm not here. When I first started, they had to come out a couple of times and put in buried spikes. They have the pest activity under control now.

Terminix came for a routine service and the technician did what he needed to do. I asked him about how soon I could have my toddlers play in the backyard and he said that as soon as everything dries, it should be fine.

Terminix comes and checks for termites a couple of times a year and it was always a different technician every time. They were really nice and knew what they were doing. They came about a month and a half ago, went under the house and checked and told me everything was okay.

I had spiders and bees so I called Terminix for the actual annual service, but they're coming out quarterly. I spoke to someone a while ago when I first decided to get the service. I had a lot of questions all the time and the guy answered most of my questions. He was pretty knowledgeable. They went down on the closed space and they put some traps down there. That helped a lot. There was a beehive and they took care of that as well. My wife said there was a lot less spiders running around. She hasn't seen any bees around either.

I have two accounts. One is for quarterly treatment and the other is for the termites. Terminix always schedules visits for me and it works out fine. I like that they text before they come because even if you’re not gonna be home, at least you know they’re going to get in the yard. I work part time, so when I get the text, I make sure that the gate is open, and they come in, do their thing and then they will text me again when they’re on their way. I get preventative services and the tech is a very friendly, nice guy. If I have a problem, I call Terminix. In the course of a year, I had to have one callback for ants and they came out. My experience has been very good.

We have our standard servicing from Terminix that we pay for month-to-month. Usually, they call and tell us that they’ll be coming out because they’re gonna be in our area and we’ll just make arrangements to have somebody here. They can also do it without us. The young gentlemen who’ve been doing our servicing have been fantastic. And when we get some unusual ant activity, like when they suddenly bubble up out of the ground, we call Terminix and they’ve always been responsive. But so far, the pest activity is almost nonexistent. We're very satisfied with Terminix. I'd recommend them.

Clark was not checking in with us and we never received the paperwork when they arrived, so we switched to Terminix The Terminix people always check in with us every month when they do their service and they always leave a receipt. They schedule their service according to their schedule and as long as they show up during our business hours to do their services, that is fine with me. They are very professional and they do their jobs greatly.

We've been using Terminix for pest control service for 10 years now. They tell if they’re coming, we don’t get the dog out, then they come and leave. They came for a routine spray last time and everything went according to what it is that we had to do. They came when they said they would come and we didn’t lose anything. We also had the house tented about three years ago because of termites. Now, we don’t have any bugs inside the house or termite damage. We’re building an addition and most of the old termite damage has been already removed from the new construction. There's nothing active. So, Terminix is doing fine. Also, we live in California so it hasn’t rained a lot and we maintain the yard clear of things. If you're considering Terminix, then use them. Most people that I know are already using them.

I've been a Terminix customer for a long time. I have the bait system for the termite and they come out twice a year to check it. They send me a text and let me know they would be out here and that I don't need to be home. Shannon is my tech and he does a really good job. He's very thorough and I don't talk to him a whole lot, but I would ask him if he found any termites and he would let me know if he does.

We have a quarterly service with Terminix and when it's time for service, they reach out to me through text. The technician is very helpful. He does an outside spray for pests which goes very well, and it usually takes about a half hour to do it. He pretty much does whatever I want as far as making sure he does certain areas where there might be spiders or ants. Since they've been doing the quarterly sprays, we've seen a lot less pest activity than we used to have. I'm happy with their service and I'd recommend them.

Terminix's technicians come out quarterly and they are on time. The service has been good service. However, I’m still having problems as the insects keep coming and it seems like it does not work as it is supposed to.

Last time, Terminix came out to spray for the ants, bugs, and cockroaches. They call me before they come and the technician is a very nice man. When he comes, he shows me his name, tells me why he came, talks to me nicely, then he wants me to follow him room by room to spray, which is very nice. I’m very satisfied with him. My experience with Terminix is very good.

We get mice in this building every so often. We called up Terminix. I have the cell phone numbers for two of the techs because we can't call the main number anymore because it just goes to some other system. I let them know that we needed them to do a pest treatment for the mice and the techs have been great. I have a little dog that I bring to work and they were always very conscientious in making sure that we schedule our service on the day that I can make sure the little dog isn't here. We don't want them spraying all that stuff when the little dog is here. So, Carla, the technician who is usually here, always makes a point to let me know what day would work best in their schedule, and then coordinate it with me. Also, the quality of the work they do is good across the board. We definitely recommend Terminix to our clients.

I had some bugs that seemed to be getting into the house a couple of years back. Terminix came and sprayed and I haven't seen anything like that since. Their techs were nice and professional. They seemed to know what they were doing and it doesn't take them long. They come out four times a year and we intend to continue the services so I don't see the pest activity again. I would recommend Terminix. It's a bit expensive compared to others but I'm not too worried about that. As long as I don’t have a problem with pest, I don’t mind paying a little extra.

I've had termites in the past and currently I have Terminix do service monthly to make sure. They notify me when their techs will arrive. The tech makes a phone call then rings my bell when he is at my place. He does whatever he has to do outside and rings the bell when he's done. Pest activity has been perfect since I've been having Terminix do service. I'd recommend them.

There were too many critters surrounding our Arizona home and Terminix took care of it. They come out quarterly to check for any and all things, from spiders to pack rats and so on and they send out poisons for the exterior stuff. They were right on the spot and took care of everything very quickly, so I like that. Also, the rep I talked to was very enthusiastic, friendly and helpful. We're satisfied so far.

We would have spiders inside our house and my wife was concerned about that and other pests. We've been using Terminix for two years. They were called Alterra when we started. It's very easy to get the service scheduled. It is set up online and then they come over every three months. The technician rings the doorbell in the morning and lets me know that he's there. He doesn’t do any spraying inside the home, it’s all exterior. The last time he was here, I asked him to get rid of a mud dauber nest that we had, and that was good. He also pointed out a couple of other nests that he found. It’s a lot better now since we've had the service from Terminix.

If I have a problem, the technicians at Terminix come out before my scheduled time. They reach out to me and let me know what date and time frame they are going to be with me. They also send a lot of postcards. A lot of times, they follow-up with a phone call which I appreciate. In addition to that, I also appreciate that they tell me when they're on their way cause a lot of times, I'm coming from work and so that gives me time to get there rather than them waiting on me. Unfortunately, my original technician whom I really liked had gotten injured. So they had a couple of other people filling in. Still, the latest technician was very quick and efficient and I had no trouble with him.

I live in a bi-level and we had seen some little bugs downstairs, on my son’s mattress. He used to throw a mattress down and stayed down there because he works weird shift now and didn’t wanna wake me up. We never had bed bugs before so I was terrified. We dragged the mattress out. We bought something at Home Depot to kill them right away off the mattress but then we called Terminix in. The guy there was very knowledgeable and said that we need to go ahead and spray because there might be more under the carpet. Although he admitted that we only had them a couple months so they were not in our walls and we didn’t have to rip things apart.

I have two residences and I have contracted Terminix for pest control and termites on each residence. I had a great experience with the pest control while I'm very dissatisfied with the termite contracts as I cannot get the termite bait man back out here to my residence. They have not been back out since they installed the bait stations and that's been three years ago. They did schedule a date about a month ago to be back out at my residence. The man that was supposed to be here called and said that he could not come because he was sick and that he would have to call and reschedule, and he never called back and rescheduled. I then called Terminix and I didn’t get anywhere with rescheduling. The problem with our bait stations is that they're covered up because no one's been here in three years. You can't even see the bait stations anymore. I would not recommend Terminix for termites.

Terminix came out and sprayed the outside of my house and my inside basement walls. I was good with it. When scheduling the service, they normally call me a day or two before they come. Also, the technicians have all been really nice and caring and they did what they were supposed to do. I'd recommend Terminix.

In the past summers, we've been inundated with those little black sugary ants but this year, we have just a few of them and we've had Terminix come over a couple of months ago. We've been with Terminix for more than a year and they come out every quarter. They normally phone me and tell me when they're gonna be in the neighborhood, then they show up. Their customer service is wonderful and their technicians are very nice and efficient. They're prompt, they tell me what they're going to do, and they try not to get in the way at all. It's an overall positive experience. I would tell my friends to go with them.

Terminix comes to our home every three months. The customer service reaches out to me but Leslie, the one who comes out, usually calls me and makes sure everything is okay and asks if we need anything. We like Leslie a whole lot. She strives to excellence and she goes far beyond. With anybody else we've had with Terminix, she does an extremely good job. There was one time that we tried to call Terminix about a bunch of our termite traps because the tops were missing off them. We were trying to get somebody out here. It wasn't the termite man himself but it was Leslie who actually got it done for me.

Terminix came as a routine thing and scheduling the service was amazing. The technicians were both very nice, knowledgeable, and I liked both of them. They killed the termites that were in one board in the kitchen and they also got those little things in the ground around the house. Hopefully, the pests won't ever come back. I'm glad that I called Terminix.

Terminix calls me quarterly and I've dealt with them twice. The booking experience was great and the rep that came out was professional. He went over what he was gonna do, talked to me before he started and talked to me when he was done. He also told me if I had any question, just to call.

It’s fairly easy to schedule service calls with Terminix. I just call them up and tell them what days or dates will work, and they work with me. Recently, the gentleman from Terminix came and sprayed the house for pests and then also reset the termite baits for the year. He was a really good guy. He was very helpful, very cordial and nice to work with.

Terminix comes out three times a year and recently, they were here for their regular routine check-ups and the spray. They notify me when it is time for a service thru a phone call and the guy that comes out usually calls me the night before. The tech who comes out has always been good and he is thorough because he goes and sprays everywhere. And if I tell him that I have some issue, he’ll check that out, too. Once in a while, I’ve had teeny ants around and recently, I got them in the bathroom but there were very few. Other than that, I’m very pleased with Terminix and they do a very good job.

I have been with Terminix for more than 10 years and I have quarterly maintenance with them. Usually, they send me a notice for the service schedule, and then if it's not good, I change it online. Recently, I wasn’t sure that the guy was gonna come because the time before that, there was a mix-up and then he was running a little late. All was fine, though. I have his number and I got a hold of him. He came and I told him I had a lot of spiders in the garage. He did a good job out there. The only thing he doesn’t do, which my other guy used to do, is to go around with one of those dusters and dust all the little webbies around the roof line of the house and I'm kind of disappointed because I can't do it. Plus, during fall is the time when dusting is needed the most. Other than that, I haven't seen anything in the house since the last service. I also appreciate that Terminix has kept the fees the same, which I pay annually.

I wanted a routine house maintenance. Terminix had a good reputation so I went with them. In setting up with them, they were responsive, friendly and knowledgeable, and they told me everything I needed to know. The technicians were excellent as well. They’re informative and professional. They let you know they’re there, what they see, and what they do. I have a few cockroach problems every once in a while. I'll see one or two, but there is nothing other than that. They’re doing a really good job. I’ve had them for 10 years now and everything has been really good. Definitely get Terminix.

Terminix is reputed in the pest and termite control industry and I've been using them for almost 20 years now. Once I moved in to my brand new house, I got them to come out for a regular service. They send an email for the schedule and then there were times I would have called them up to change the dates. The technicians are generally good. The most recent they came out was last month. They take care of the service when they are in the phone or premises. However, there are some behind the scenes that they don't do. They’d treat this one or that one, but I learned some things as we went by. Lately, I’m seeing some small bugs in my house and I don't know where they come from. Other than that, the Terminix people are professional and I would recommend Terminix.

Most recently, we were remodeling one of the houses so Terminix came in and sprayed inside after we finished painting. Before, they just showed up and I wasn’t in the house ‘cause I needed to do certain things. But normally they'll come if I call in, and they're pretty good about that. The improvement is definitely noticeable since having their service.

We live in a township setting and we had a rodent issue and some other pests like ants that were proliferating. We decided to have Terminix to come in, evaluate, and see what they can do to get rid of these guys. I went on a program where they’re gonna come back every quarter. They’ve made one visit and it went fine. The technician came out here, did an evaluation in and out, and then he went to work. I gave him the lay of the land where we are experiencing the most issues with rodents and the ants and he took it from there. He was on-site for about an hour and he did everything. They did what they said they would do and our problems have diminished significantly. This is the season where the rodents want to start to move back inside where it’s warmer, and we’ll see how that goes coming up but so far, everything has been great.

I've been with Terminix for years but everything I'm getting from them seems to be indicating that they think I'm a new customer. Terminix tended the property due to a ton of termites. But Although I don't live in that house and since the service is on a different property, scheduling a service with Terminix can be a challenge sometimes.

We had someone from Terminix coming every other week and I asked that that gentleman not to set foot in our property again, so we haven’t had somebody out in a month. He was very ignorant and very rude. Plus, he was supposed to come out during the day while we were here but he was showing up at 4:30 in the morning and sprayed outside for ants. I called three times to have it on record that he needed to come during the day starting at 8:00 o'clock, and he just kept showing up at 4:30. But he needed to come inside because that was where we were having the problem. I’ve been dealing with him for the last four months and he was not taking care of the problem. It was only getting worse and I don’t like to be with someone who bashes the company that they work for.

Terminix keeps the pests at a little lower in our business. We have problems with mice, and ants, and fleas, and all sorts of problems in two complexes. When we have a problem, we call their main office and tell them what we need. They contact the tech that services our area and we schedule it. Sometimes, I’m also in direct contact with the tech. So, it works well and they take care of the problem. The reps over the phone as well as the technicians who come out are very professional. So if somebody needs to contact Terminix, I could give their contact information.

Dealing with corporate in trying to schedule and change schedules is awful. It's also frustrating to the local office because they have to deal with all these complaints that come when scheduling doesn't work right with corporate. To schedule a service with them, we would typically get an email with the schedule and very often, if we have to change the schedule or we won't be home, we go try to change it and it's impossible. And if we think we've changed it, the information never gets to the technician. The communication back to whatever office does the scheduling is just problematic.

We've been with Terminix for 8 to 10 years and they do regular treatment for us. They tell us when their techs are coming out but we always have the option to call them and change the date. Furthermore, we don't have to be present during the service. Their technicians have always been helpful and seem to do a good job.

A Terminix technician just recently sprayed the inside of my house. He’s a good guy. The pest activity in my home has cut down but they’re still bad in the kitchen. I still have roaches so that needs to be improved.

Terminix comes out every three months. The guy who services our house gives us a call the night before to let us know that he's coming the next day. I'd like him to come and do the inside too. He's great. He’s very personable and he always wants to know how we're doing and we also talked about the gardens that he has in the summer. However, we have had a problem with some silverfish where they had been eating holes in our clothes. We had some of the higher-ups to come here and they suggested some things for us to do. We did those and we even paid extra money to have extra insulation put up in the attic but we still had those silverfish.

I've been using Terminix services for less than a year and so far, so good. I was noticing pests and it was very easy to schedule services for a tech to come out. They give me a notice and I can usually text the technician or whoever is coming if I’m not gonna be in town or not at home. While I don’t really have that much interaction with them because they are spraying the outside of the house, they are friendly and knowledgeable. They do what they need to do. I didn't see any difference in the pest activity in the first 3 times of service, but then there seems to be less activity thereafter. Naturally, the changes in seasons have something to do with it. Plus, the Terminix app is also good for locating them or appointment scheduling. I don’t go around talking about pests and critters in my house but if somebody asks, I would tell them about Terminix.

I bought some wood from Home Depot and it was supposed to be for a door going to my backyard. Unknowingly, the wood I bought had termites and I kept it in the garage for six months. So I got hold of Terminix, paid $900 for a treatment, and that was taken care of. The Terminix people took care of that situation with the termites and they did what they were supposed to do. They did not really have to go all around to put the holes in, but it was probably a good idea and I got it. After that, I’ve been paying $200 and some every year to Terminix and I don't know what I'm getting for it. Any exposure with them after that was just yearly inspection where Terminix would dispatch their techs then bill me each year for the service.

Terminix is great and we’re always happy with them. Our interactions with their reps and techs have been good as well. This last time, they serviced our apartment's interior and exterior and as always, the techs were very professional. We’re scheduled for a monthly service with them, but I call them occasionally if there is an extra service that they have to do then they come right out. I’m very satisfied with Terminix and our experience with them has been great.

I have Terminix out at my place every six months. The last time they came out, I had a good experience. Their tech did a good job and explained everything that he was going to do. One time however, we had to reschedule service and when my wife spoke to the service provider, he said that he was gonna call her back to schedule. However, he hasn't done that yet. Nevertheless, I've had great interactions with their technicians. Since their service, pest activity has gotten better.

I have Terminix for maintenance. It automatically happens for me. Their techs are reliable and they get the job done. After their service, I have no pest activity.

July 9th. We hired Terminix for our 83-year-old mother who had gotten bed bugs in her living room and bedroom. Also in the house of her daughter and caregiver living next to her. We had used Terminix in the Palestine office in prior years and had no problems at all. The Sales Manager came out and gave us a quote of $1,134 for the bed bug treatment for both homes, also for outside pest control. On his visit, he required $161.54 down and the rest when the service guys came out. We wrote him a check for his downpayment. The service guys came out a couple of days later, and the rest of the money was paid at that time. They treated the bed only in Mom's house and the two beds in her daughter's home. They did not have the bottom mattress covers they were supposed to have and were supposed to come the next day and put those on.

I got routine service from Terminix and I had to speak to somebody last week to tell them that the next time their technician is gonna be coming, I need him to be coming inside because he has just been doing the exterior. Nevertheless, things has been a lot better with regards to pest activity.

Scheduling with Terminix is awful. You call a number and they’re supposed to call the local people, and it doesn’t happen. Somebody drops the ball somewhere and you cannot call locally, which is not great. You can’t get your problem solved. Sometimes, somebody shows up unscheduled. Sometimes, nobody shows up. The techs are different each time but they’re just fine.

Terminix does quarterly interior and exterior inspections in our home. Scheduling is done either over the phone or via online. There are 2 technicians and they were both really nice. Except for some spiders we still have, our experience has been good overall. We've been using Terminix services for 2 years now.

We've been using Terminix for about 5 years now and the services are for preventative measures. We've had the same technician, depending on which service we get. Their people tend to be positive and want to be helpful. But there has to be feedback or return for some reason, and we may or may not ever see anybody. So, there's a lack of follow-up. I've talked to a customer rep about it, but nothing still.

I was having trouble with ants recently. I called Terminix, then they called and set up a schedule for a service call. The reps have always been very polite. The one thing that I didn't like, though, is that they've been setting up appointments without ever asking me and I just got this message from them that they're coming. I'd like them to make an appointment with me, not for me.

Terminix comes every few months, and when they're coming out, they notify me. If there’s any problems, they follow-up with me by email. Everything works really good and the technicians are very thorough. I happened to be home and they came out and talked for a few minutes. The little critters are dead once they do the service. I have no complaints right now. I've been with them for three years and they're very reliable.

I have a semi-monthly contract with Terminix for them to come out and spray for spiders, ants and bugs. When it's time for my service, they contact me and they're very good about it. They call the day before coming out and I extremely like that. Then they call on the scheduled service day to let me know in a two-hour window. The techs are good guys. My one-on-one interactions with them have been fine every time they showed up at our home and the service that they've provided has been good too. They showed up on time when they said they would and they have kept the bugs away. I've had occasions where they've had to come out before the regular service time and when I called, they came right out the next day. I would recommend Terminix.

We have Terminix come over for a quarterly service and my father-in-law is usually here when they come. He would show them where they’d need to spray or focus a little bit more and they would do it. He said they were amazing. Also, I was here when they came in for the first time and I got to interact with them and I liked it. They are able to come when I call and they are very friendly. When I noticed that there were a lot of spiders, I called them to come over and respray again. But service-wise, Terminix is great and it works. Anyone looking for pest control should call them.

We set up service with Terminix, but I was still seeing ants, so I called them and had them come back and re-spray. The technicians who came to our home have been easy to work with and everything has been excellent with them. They were courteous and they explained what they were doing. It has rained a little bit and I haven’t been out to look at the pest activity in and around our home. But it would have been nice if they could have done a little bit more and a little farther from the house, like around the lawn areas and the shed area, and if they could have had something to treat the lawn with to keep the moles and voles away. Nevertheless, I would recommend Terminix and I’d like to find somebody else to go with them so I can get a discount.

The guy from Terminix that comes and does my treatment is a real nice guy. He's very thorough, very quick and gets everything done. Their technicians have always been very efficient and very professional. I have the service set up every quarter and the guy would say, "Your quarter's coming. Let me know." I make the date and time. I had a lot of ants and other nasty creatures, and I don't see nearly as many as I used to. It's not nearly as bad as it used to be. Terminix is a little pricey but they do a good job.

I'd get up early in the morning and watch the news and there'd be mice running around. I could also hear them in the garbage. I tried to catch them and I would catch one or two here and there but there still were more than one or two. Terminix sealed up and put some traps in the house, though those haven't caught any mice. They also capped my chimneys and the pipes that come out of the roof, so the mice can't go up in there and come down the chimney. The chimneys were not the standard size and they had to make something special to make the cap special and that took three weeks.

We've been having problems with spiders, other insects and mice so I called Terminix. Their staff was friendly and tried to work things out to get someone out as soon as possible. Then, the installer took the time and was willing to explain the whole process to us like where the mice would be coming in and what kind of food they were looking for. At first, there were no problems.But the traps didn't catch any mice, so I called back. But the rep said that their normal tech would not be able to be out until Wednesday, that it was possible to get someone do an overall assessment and that they could take care of changing out the sticky trap last Friday. But nobody showed up. And then I got a message by email that the appointment was still on for Wednesday. And I got another call about the overall assessment which turned out to be for termites. But we haven't seen anyone yet.

I got Terminix after I bought my home in March. Everything was great. Scheduling of their service is not difficult. However, I get a different technician every time. Still, the tech who comes knows what has to be done, does it, and tells me when the work is done. He sprays in the house too within an ample time. I would recommend Terminix.

I had a dealing with a payment where I had to pay sooner than I thought I should, and I was very upset about it. The Terminix rep that I spoke to didn't understand what I was saying. I was going to cancel service, but then somebody else called and we got it worked out. Also, there was one tech that I didn’t like and I was afraid of him. He was the service provider that tents the home and I felt uncomfortable with him. Other than that, the servicemen are very nice and thorough. Their most recent service was great. The fellow was very nice, did a good job and wanted to address any of my concerns. Everything that concerns me has been taken care of.

I called Terminix for a routine spraying around the house and I had two separate phone calls from the reps. The initial call was great and the reps said that the the tech would be here in the next couple of days. But then somebody called and followed up to say that they couldn't come. When I asked why all of a sudden the scheduled service call was being canceled, the woman I spoke to was very rude and yelled at me. I got off the phone with that woman so I could speak with somebody else who would be able to help me. Eventually, Terminix was able to work with me in scheduling another day that would be convenient for me for the tech to come out.

We used Terminix when we had ants and spiders in the house. We liked what we heard about their reputation. However, we had a little problem at first because the guy who came out and did the original spray was not very good and did not do enough spraying. We still had ants and the spiders were all over. So, we called Terminix back and they said that they would take care of it. It took about two weeks and they finally got another technician today who did an excellent job. He did everything that he was supposed to do and made sure everything was perfect.

I had problems after initial service on my property and they did not resolve the issue. I cancelled the service and they charged me a fee. I purchased a pest control plan with Terminix. On 05/18/18 I received my initial service which included exterior pest control. After 2 weeks I was still having problems. I called to have them service my property again because my issue was not resolved with the pests I had. When I called, I was told by Terminix my local branch would contact me within 24-48 hours. 48 hours pass with no contact, and I call back again. Terminix apologized and I was told my case would be pushed up to the branch manager and I should hear from them within 24-48 hours. Another 48 hours pass and I call back again.

I just began renting out my home, so I decided to get the service that comes and sprays for insects and puts traps down for rodents. The very first time Terminix came out was a good experience. But I was at the property a few weeks ago and saw some dead spiders. And on the perimeter on the outside, I saw some areas where there was a pile of dirt put up against the side of the home. I saw some bees too recently. So I called them and was told that someone would call me. But I didn't hear anything and I expected someone would contact me by the end of the same day or possibly the next day to schedule. So, I called back again and was told the same thing. A few days later, I got an email saying that someone's gonna come out this week. I'm expecting to get a phone call from Terminix. If I don't get a phone call, that would be a big turnoff for me and I'd be more likely to cancel or look for another service.

A guy from Terminix came by and checked out the house to see where the entry points were for mice. I have not had any pest activity since the service. However, I'm on a quarterly plan and I did not decide to go ahead with them helping me on entryways because it was just way too expensive. Nevertheless, they seem to have done the job that I asked for.

I have been with Terminix for a couple of years now. I don’t have bugs but I have the spray as a precaution. Terminix routinely comes out and most of the time, do outside spraying. My only complaint is I would like them to have a quicker notice when they are coming. They call the night before and I have a doctor’s appointment the next day, which I have a lot of. I cannot cancel to wait for the Terminix man to come. Other than that, I let them come in and do whatever they gotta do.

We've had Terminix for years and they've done numerous things for us. We've had problems with mice and the tech came and put traps out for me. Whenever we have a problem, all we have to do is mention it and the tech takes care of it. He has a set schedule and comes once a month. He sprays the entire campus for us, asks us if we have any problems that he needs to focus on, makes sure everything is okay, has me sign for it and then he leaves. He's very good and polite and if I need him to come back, he'll come back.

I got service for termites from Terminix. They put in the bait traps and treated a part of the subflooring. It was a little expensive, but I needed it done. When I first bought it, I thought they were gonna check it every six months and they didn’t. When I talked to them, they said it was once a year and it didn’t seem like it unless you called them. I had it done at the end of April and it was into May before they came because I called them. I had a young gentleman named Dustin and he was very courteous. He showed me what he found and was very thorough. When I moved out of my residence, I had to have some work done according to the inspection, and I requested him to come out. The work was done to the new owners' satisfaction. I wasn’t too happy with the original work, but after I called them back and the follow up, it was fine.

Terminix provides us regular mosquito service and the scheduling has been absolutely great. The technician, John, is fabulous. We love him. He does a great job and I'm very happy. I've got another company to go with him. Mosquitos are a problem where we live because we live on a lake but it certainly has helped and he's been doing the treatment once a month, so we got it under control. As long as John is our technician, I'm gonna be happy.

I have routine service with Terminix every three months. They contact me by email and then by phone when their technicians are going to come out. Their reps are good and they usually schedule around me. Additionally, their technician is thorough and explains things to me. It has been good having Terminix thus far.

I've been using Terminix for nine years now and I also used them in a much larger home for 15 years before I moved here. It is a very small house but I live back up to a creek. I open the gate and the technician comes in the back. They do the garage, the inside, and the outside. When I schedule for a service call, it goes well and I get what I want. But they usually set me up for an appointment and this happened several times. But they set me up for an appointment without calling to see if I was available and I had family out of town. They had come when I had not been here and done the outside, but they couldn't get in my gate because it was locked. I have been very disappointed with that because I’ve asked Terminix to call me and set up the appointment and they’ll let me set it up for the next one already.