Terminix Reviews

My experience with Terminix has been great. We've had issues before so I keep a regular service with Terminix to maintain. And their technicians have been great.

Terminix came out to my father's house and did a treatment outside and under the floor. Nobody was there and the technician did everything he could to take care of things without me having to miss work to be there. All I did was communicate on the phone and he was nice then too. He also let me know what was going on and then they sent the bill to my father, which he paid. Everything was easy. Aside from this visit, Terminix does the annual termite inspection and they had also come out in the past while my father was living there. He's in assisted living now.

I have just this morning heard from the manager at the Albany NY branch of Terminix who reported that my refund of the overcharged amount had been refunded, and I am very pleased to report that when I checked with my credit card company the overcharge had, in fact, been eliminated, and my refund was posted. I am very grateful to Albany Terminix manager Brian ** for acting promptly to get this matter resolved, and to Consumer Affairs for contacting the Terminix company to make certain the refund that Brian had requested be processed was expedited. I would be pleased if Consumer Affairs would publish this response. Thank you, Mort in Albany.

I got a text from Terminix saying that they were on their way and I texted back asking what location, but I never got a response, so I had no idea if that was just a missed text. I tried to reach out to my local branch to have them put on the account what location that they were gonna go to when they texted me if that was possible. I own my own business and we have our house and the kids have a duplex, and Terminix treats all three locations. I was on hold for 30 minutes, but never got a hold of anybody. They must have had been really busy that day.

Terminix does bug control for me and they're doing great. We've only had one service with them so far and the lady with steely eyes was very thorough. Her name is Opal. The pests are a little disgruntled and now moving out.

I love Terminix and I'm grateful to be with them. I hope they don't ever stop coming. The technician's service is great. He calls and lets me know he's on his way. He sprays inside and he goes outside to look for the ants' base. I've been with another provider before and the pests were multiplying. Since Terminix have been coming, I hadn't seen any. Terminix is terrific.

Our son moved into an apartment that had bed bugs and they got over here, and Terminix worked with those and took care of the indoor stuff. I certainly wanted those gone and it was a terribly hard work for old folks, but it had to be them to do it. And I haven't seen any bed bugs since. But we also took the pest control extra in case any bed bugs came back. However, no one ever gave me any paperwork to show me anything. I just had some unfilled forms with signatures but nothing definitive telling what our package was. And I called and texted them to ask for it.

A Terminix technician comes on a monthly basis and it’s in a contract we have with them ever since I’ve worked here. And they’re in and out the door and it all goes very smoothly. Also, they know when our lunch break is, so they don’t come during that time. The gentleman is very nice and does a good job. I had some ants that were getting on my desk and he made a point to spray around my desk area and he also checked the outside area to see if he could see a trail of ants. He spotted it and sprayed the outside area too. We keep the little glue pads in the back of the warehouse and little spiders and stuff get on them, but it helps. We wouldn’t see any benefits if we didn’t do it. Terminix is doing a wonderful job. They are always very friendly when they come in and interact with us.

I signed up for pest control with Terminix this year. I've been paying for the year, but they don’t go by day. They go by year and I call them as I need them. They go inside my house because I have termites for almost eight years now. If they don’t see any termites, then they don’t spray. I got TruGreen for mosquitoes and crawling bugs. They told me TruGreen was part of Terminix and I said, “Since I already have that, just give me one for the wasps and the bumblebees and then to spray inside of the house if I see any insects." This was my first time having them and the tech that came out was nice and he had a good personality. He asked me if had I seen any bugs inside my house and I forgot to tell him I had crickets, but they died inside the house. Other than that, I have not seen anything. The tech was friendly and there wasn't any kind of fooling around. It was strictly business. I will recommend Terminix.

I've already recommended Terminix about five times since the time they came to my house. They are good people and they did a good job. Scheduling a service is not difficult at all and they are prompt, quick and professional. And whatever they did has worked since I haven't seen any pests lately.

I have been using Terminix for about a year now. My bill payment for the month (monthly charge) just came out of my account, and I was astonished to see that my bill had gone from $28.88 to $50.88, so I called... I was told that this is a standard price hike, that would happen every year, as it did for everyone all over the country. So with no notice of the increase, my account was debited almost twice of what I normally pay. This seems unfair and makes them seem less trustworthy. I'm debating on switching to their competitor, because I didn't sign up for that price, nor do I know I can afford it. I'm frustrated and saddened by this whole experience.

It's very easy to schedule with Terminix and I do it over the phone. They are very polite and they work around my schedule. Our most recent experience with them was good as well. They were very friendly and they did a great job. The first time that a tech came to spray, we told him we had a mice problem. So he set up a bunch of traps throughout the house and gave us a couple of extra and then put those termite things around to start it off. They helped us with our rat problem and I haven't seen any proof of the rats recently, so hopefully what Terminix did worked. They're really good and they're better than the old company I had. I have recommended Terminix to a lot of people.

I purchased a home so I wanted to make sure that there were no bugs. Terminix comes every three months to spray for bugs and they have been here about four times already. The number of bugs has reduced since the first time but I still see them here and there. But Terminix did a good job for what I needed them for and the tech who comes out here is friendly.

Had appt for rep to come inspect for termites. May 24 between 3 & 5 he didn't show or call so at 7:00 I called. Lady said Erin would call me in a few min. I waited 45 min and called back to be told he wasn't coming at all! Carpenters were waiting on inspection to continue. I feel a phone call would be easy to let us know he wasn't keeping appt. I now have to find another company that keeps their appts. Very inconvenient for all. Thanks.

We recently cancelled our account with Terminix after about 15 years of customer loyalty. We have an old house and we used Terminix to prevent mice and other pests. All was fine with local technicians. When raccoons got into our attic we asked Terminix if they could provide additional service to remove raccoons. They said they could. Scheduling was extremely difficult and involved waiting on hold multiple times, having them hang up on me, and having the technician not show up. When we finally were able to get a technician to our home, he said that the company did not handle raccoons.

Terminix calls me and says when the techs will come and asks if the schedule is okay, and if it isn’t, I say so. If I haven’t been able to schedule an appointment, I would call and tell them. The techs come either for insects or mice. I’ve had a lot of different technicians but the one that I have for insects is the same all the time. He comes here every three months and he's a wonderful person. He's very kind and friendly. He explains things and whatever he's doing. I let the other techs who come for the mice go inside and out. They always tell me what they’re gonna do and if I wanna follow them around, I can. They're as thorough as one can be in a job like that without tearing out the walls and the ceiling.

We've been in our contract for almost a year and it's always been a good experience. When I call them to schedule, they get scheduled right away and they can come out within the week, so it's been real good. They recently came out to spray and the gentleman that sprayed was very good. I like the fact that he cleans the light fixtures outside. And they're always very thorough about spraying around my deck that I have. One thing that I requested when we decided to do a contract with Terminix was to make sure they spray around the deck, and they always do. He always makes sure he gets that because it's around the swimming pool.

Terminix comes out every three months. They send me an email to notify me when it’s time for a service and I can change the schedule if I need to. The man that comes is very professional and friendly and if I have any extra little problems, he takes care of them. The last service we had was within the last couple of months, and there hadn’t been any pests except for ants. But he took care of that last time. Our experience with Terminix has always been good.

In February I signed up for the home pest control service, I scheduled an appt on 2/19/18 Presidents Day between 8:am-10:00 am because it was the first appt and my husband and I would be home and able to tell the tech where we needed him to focus on. We called at 10:00 am when no one showed up, and they said that there was no appt scheduled. I told them we purposely made the appt on a day we would both be off, so they said they would send someone out between 12:00 pm -2:00 pm. Well 2:00 pm came and no one showed up. We called again and they said that they would send someone between 3:00 pm-5:00 pm. We were so frustrated as we waited all day on a holiday for them.

When I called Terminix and asked if they were gonna do the whole house, they said yes and that they would do the whole house outside and inside. But once they came out, they only did the kitchen and one bathroom. They had already come out twice and every time I told them, they said they couldn't do the whole house because it's poison. The reason I agreed to the service with them is to get rid of ants but I still have a lot of bugs in the house. When I talked to a Terminix representative about that, she told me that she would make sure they do it, but they still did not the next time they came out. So, I don't like Terminix.

Terminix comes out every three months and they've been good. They would send me an email and say they’re coming on the state. I get a phone call usually, too. I like a lot the guy that comes. He's very professional and friendly and a really nice gentleman. I had him come in the house to do the inside stuff and he was really good with my dogs. I have no pest issues because of Terminix.

We've been using Terminix for a long time and the servicemen that come out to our property are pretty good. They have a schedule but they call and remind us because this is an apartment community so we have to put out notices and it's rigmarole for them to come and then have someone that stops working. Also, they're very good about trying not to schedule it on Monday.

I’ve had Terminix for several years now and so far, they've been doing a good job. However, their price is getting very very costly. Nonetheless, I’m satisfied with their service.

Terminix comes out three or four times a year and checks things out both in the inside and outside. We've had them for a number of years and we've been very happy and pleased with them. I get a phone call from them saying when they’ll be out and Greg, the gentleman that usually services us, is polite, friendly and a real gentleman. Also, they come when they say they're gonna come and they know when they're supposed to come so it's pretty painless. We've had some carpenter ants here and Terminix's service has been great. They scheduled the window time for the visit between certain hours and they showed up. Their service diminished the number of critters that we had significantly. Terminix has been very professional and they're really good.

We got Terminix for termites and we've never had any. The Terminix tech was very professional. They went around my schedule. They have a good reputation.

The technicians of Terminix were polite and thorough. We're happy with them. There was a stubborn cockroach problem. We had increased our service frequency and they got rid of the problem.

More than once this season Terminix has contacted us and scheduled an inspection of the attic. We were told to contact them if we couldn't keep the scheduled day and time. Two times no one from Terminix has shown up at the scheduled day and time. It seems if they can't keep their appointments they should contact the customer to let them know. Instead we had someone wait around for nothing. And we already paid our dues!

There was an error in financing, I immediately called the company to get it resolved. I was told that the branch manager would call me back which he did not. I called the representative back the next day and was assured that the error had been resolved. The next month the invoice arrived in the mail. The numbers were the same. I called again and was told that the manager would call me back. He did not. I have been in touch with the Terminix company and I have been in touch with the SMAC Finance company and cannot get any resolution until the manager in Tupelo, MS returns my call and cancels this financing contract.

I had termites and had Terminix came over. Everything was really good. The tech called up onto the house and did his job. It was all really smooth.

I had a home in Nashville before moving to Kansas City. I had Terminix for at least 15 years there and my parents also has a Terminix contract. They went throughout the whole house so it was a thorough service. The representative came out one time for a preliminary meeting. He did a nice job and then a different person came out to do the actual treatment.

Terminix is good and the pest activity goes down after they come out. One time, we asked them to come over and after that, they come every three months. However, last time, they came without our permission and they did their job and charged us. Normally, they text when they are on their way, but this last time, we didn't receive their text on time. Maybe we got the message after they've done their job, and it was kind of too late. We want to know when they're coming and they have to know our budget beforehand.

I have regular maintenance with Terminix and scheduling my service with them is easy-peasy. They're a good company to work with. The reps are very pleasant and they're always accommodating. They're always willing to come in if I need them and bait the inside of my house. I put up with 30 years of ants and now I don't have to do that anymore.

We've always had good service from Terminix and if we had to call them back for something, they were always very congenial and willing to work us in.

It has been a good experience with Terminix and we've had the same technician for a couple of years now. He is very good and does the best job of anybody we’ve ever had. He sprays in general for ants, roaches and bugs. We can also get a hold of him easily even though it’s very difficult to get ahold of anybody from the corporate outfit or somebody at the office if you need to talk to them. I would tell friends to get a lot of information if they ask about Terminix.

I got good service from Terminix. The technicians were knowledgeable and friendly and their job was done well. I had some squirrels in the attic and some roaches and they took care of those. I sometimes still see some roaches but they're much less. Scheduling was prompt and all the representatives were good. The technician was a senior person who was very knowledgeable. And then, there was another person who came after his visit to check on things. He was going to remove the trap but then he left it. They may come back, so he was leaving it there for another two weeks.

I called Terminix because I had termites swarming. Their rep was very nice. He called before he came out and came the very same day. He then put something in my yard which I was surprised because i thought I would have to wait a week. Everything went well and I haven't seen any pest activity since. I'd call Terminix again.

Terminix comes every two months to both of our buildings and spray for insects. The tech comes on the first Monday and would call either myself or my husband. I answer the phone and he’d meet one of us over there and he goes into each unit. In one building, we never really had that big of an insect trouble but it’s good to have a preventive measure.

The last time I've had Terminix, it was perfect. They told me someone was coming to look around and evaluate what I needed. The rep came and said I had no termites, but I had flying ants. He also said he would send someone here to go over all the paperwork. He explained from top to bottom as well. The work was done and I was satisfied.

Our most recent experience with Terminix was wonderful. The gentleman came, along with a lady who was in training. He sprayed for the ants and within a couple of hours, they were gone. It was amazing. The service was fast but thorough and the guy and the gal were very friendly. We love Terminix.

I've been with Terminix a little over a year and they come out twice a year. Aside from that, I call them anytime I need them and that scheduling process is pretty straightforward. I just call the number and then they would send someone out in a day or two. They would also tell me when they’re coming. And anytime I've needed someone to come here, they've come and they’re usually pretty good. They’ll put the things on their shoes so they’re not walking through your home and dirtying it up, and that's appreciated. All of the technicians have been very good people.

Terminix had this account with us for the 12 years I had been here and I didn’t have any problems except for the central office. Their office here in the Kansas City had a bozo running the place, and he wasn’t customer oriented. It was just awful. I went through six months of hell two years ago and had to spend an inordinate amount of time trying to solve the issue. Then I ended up having to call Nashville ServiceMaster headquarters. It took me three days to get through to somebody and get that taken care of. Then I was finally getting somebody that gave a hoot about this account and treated me like I was somebody respectable. I had the technician on this account for eight years but unfortunately, he left because he got screwed over by Terminix so he bailed and went back to North Dakota.

My wife signed a year contract when we bought our home. They were supposed to spray for ants and spiders. Which I guess didn't work. I worked in pest control as a boy under my father…rule 1: DO NOT TREAT WHEN IT’S RAINING. When does our tech show up? WHEN IT’S RAINING! What does Terminix do when we try to reschedule? They threaten us. Telling us we have to take the service during bad weather (when the poison will be washed away) or, orrrr, cancel our account and pay a fee. Stay far away from Terminix. Stick with mom and pop outfits.

Terminix representative did not show up on a scheduled appointment. The second day he missed the rescheduled appointment. When I called, there was no apology or refund. The customer service representative was unhelpful, her supervisor - worse. The situation is still unresolved. I hope he will show for the third appointment. And the treatment of my property by Terminix did not work to start with. I still have ants...

Miguel from Terminix came out to spray for ants and he's been fantastic. We've enjoyed having him. He's done a great job and he's got the issue under control. We're happy with our service. Terminix also works around my schedule and it's been an excellent experience with them.

Terminix is really good and I would tell others to use them. Our tech arrives early, walks through the apartment and gets everything done. We have nine buildings and he does the main parts of three buildings every third Friday of every month. He’s pretty good. When we’ve had issues with bed bugs, he was on top of that too. When we were dealing with that, he would come into the office, let us know what he had done, and when he would be back out.

Terminix was extremely efficient and communicative about coming to inspect the two termite buildings which fortunately turned out to be not termite buildings. I have a contract with them and they come every year to make sure there are no termites. They've got some system now that was much better than last year wherein they would email constantly and tell they'd be coming and when they're on the doorstep. They are very personable and seem to know what they're doing. They look carefully with their flashlight, say everything's fine and go away.

I just restarted my service quarterly with Terminix and scheduling was a bit of trouble because they had some things incorrect on my account which should have been straightened out a long time ago. I finally got it scheduled and they came out for the standard pest control service. Everything was fine until I got my bill because it wasn’t what they told me it was gonna be. I spoke with someone on a couple of my calls. Then I spoke with an associate that was supposed to come out to my house for some other type of inspection that I never scheduled. I told him of my concerns and he let me know that he would reach out to someone to see if he could get someone to call me back to resolve the matter. I have also left a couple messages for a supervisor to call me back but I have yet to receive a call so I’ll be following up with them sometime this week.

In January or February 2017 Terminix came and inspected for bedbugs. Then came back and treated with heating my trailer to 130 degrees. Then came back out and did spot treatment a couple weeks after this. The bugs were gone for maybe two months. I didn't have the encasements but on my mattress and boxsprings because the only bed was a hospital bed and its mattress is encased already with no boxspring. I still got only a 30 day guarantee. I don't have the option to just call them back. I live on less than $750 a month. Someone donated the money for the treatment. So we tried setting bombs off. Then using mineral spirits and that worked pretty well but we didn't continue. Plus got rid of most of my furniture. That helped for a while. Then they were back. I struggle with them. Stopped going anywhere. Would go weeks without seeing another human.

We have a contract with Terminix and they spray quarterly. The technician himself calls me before he comes and makes sure it’s convenient and he knows the house. We have an enclosed backyard so he always lets me know specifically what time he’ll be here so I can unlock it. And then when he’s done, he leaves a note on my front door and lets me know if there’s any problem or anything that he had to do differently. The pest activity is mostly outside the house and we were having a problem with ants and termites in our fence but they took care of everything. We don’t have any activity anymore and if we do, they’ll come back and spray again to make sure that that activity goes away.

Last summer we had fleas. So, we had Terminix come and they did our house for us. Then we signed up to have them come a few times a year just to keep everything okay. After I called them, the fleas were definitely gone. Ever since then, they come and knock down spider webs and other stuff. Terminix has made a difference around the outside of the house too. They came by and sprayed the perimeter and took care of whatever they do outside. Also, their technician gave us tips on how to reduce the amount of bugs that we were having outside. He was very knowledgeable and he helped us a lot.

I was a new potential customer after discovering damage to my house and live termites. I had an appointment for a 7-9 window for an inspection and damage assessment. Their employee was a no-call, no-show for the appointment. I called the national number and they gave me the tech’s phone #. He didn’t answer at 8:30 or 8:58. At 9 I called back and got someone different in customer service. She verified my address and tried to call him. He didn’t answer. I was told that all they could do is reschedule. I did so but this is a horrible way to start a relationship with a potential client. Terminix will need to prove themselves to me because now I am very wary regarding their reliability.

My boss recommended Terminix. He's had it for a long time and said, "I never see a wasp." So as fast as I could, I got on the phone and called Terminix to come visit. My husband and I took off from work, but they didn't show up. They said that they inspected for termites, but there was no inspection. They wanted to spray for termites, but I didn't know if I had termites and I never found out. They also said something about getting in the attic and underneath the house. But the guy who came out and sprayed for wasps told me he didn't do that. He was also supposed to come back but he didn't show up. And they never did the 12-point.

It’s very easy scheduling a service with Terminix and I simply email Josh, our rep. He has come out to do other things that we had but the one that we’re doing right now, it’s not him performing the service. We had Terminix out for a rat issue and we’re in the final stage of them getting rid of it. We’re in the Greenwood Village and they started digging up the streets around us and the rats were living under the street so they all ran to everywhere around here. All of a sudden, it became an issue. It was something that just happened to everybody around here and now, it’s almost totally under control. Since we’re baiting for rats, the activity goes up but when they eat the bait, then it does down. The technicians are all very professional and they respond right away. Terminix is awesome and we’re thrilled. We were very happy with the service and we had a great experience with them.

One of my neighbors uses Terminix and my mommy used them when she was out in Nevada, so I went with them too. I've been having good results with Terminix. Terminix has a reasonable price for the service that they do. The technicians are really nice and explain everything, and they come back as much as I need them to. We were having mice problems and the technician has been trying to get rid of them. So far, he has made two house visits. Recently, he came when he was supposed to and he was very professional. He reset the traps, explained some things to my wife, and he did what he was supposed to. Since the service, the pest activity in our home has dropped dramatically, if it has not been gotten rid of entirely. But I have to call and set up another schedule when Terminix would come back.

Our Terminix tech comes out weekly and also comes anytime we contact him. We just switched to him about a month ago, but he’s pretty quick and very professional. The pest activity condition in our property has improved immensely since we started our services with them.

I’ve had a infestation of ants. The guy from Terminix came promptly and took care of business. He was a nice gentleman, very prompt and very efficient. Everything is good. He told me from the start I’m going to see the result when it’s all taken care of in two weeks in the inside and the outside of the house, so we’ll see what’s going on.

I had a very good experience with Terminix. Once we gave them a call and told them what we needed, they immediately came out within an hour. The technician was very nice and knowledgeable about what he was doing and he answered my questions. We saw an improvement since we had the service and the technician told us that we could call them if we see a couple of bugs.

Our most recent experience with Terminix was really good. Bruce, the technician, was very thorough and he checked underneath the sinks and all the areas in the house where the walls and the bathroom-thingy are. He checked in the garage, the backyard and the front yard. Bruce was wonderful and he was the same one that came last year. He was a super, super nice man. I haven't really had any pest activity in our home since the service call. Everything's been great and I'm very satisfied with Terminix. I recommended Terminix to the business I used to work for.

Terminix is contracted for regular service to spray to keep the bugs out. Last year, the technician showed me outside where there was an ant issue. He went into that in depth and he made recommendations for how to take care of it. I had no idea what the best way to take care of bugs before that but he did some paperwork on it and I told him I'd relay it on. The treasurer or the president decided that they would do some spraying on their own instead of contracting with Terminix for that. But the technician did an excellent job on that. He is always professional too. This morning, he showed up, did the spraying that was necessary and did what was expected. Aside from him, there were one or two times that there was somebody different who came.

I’ve been with Terminix for 16 years. I really like Joe, our tech and it’s one of those good things. When you work with somebody for a while you don’t want them to change. I really like my Terminix people. They are responsive, friendly and knowledgeable. They have a routine service and then they all run out if the ants are taking over. They get back to me and communicate right away. I have my tech's cell number and he always answers the phone. That’s how great he is. He tells me to call the 800 customer service line and go from there. I would recommend Terminix.

We have monthly service with Terminix for pest control and rodents. We signed a contract and they put a date then they schedule the technician to come out on the exact date and do the service. We've had Terminix for five years and the pest issue has been getting better. But we actually skipped Terminix for one year and we went with another pest control company. But this new manager came out and said we would not go with the same issue we had before so right now we're good. He is really good. We had some issues with the technician who’s been doing the pest control in our property. Our tenant reported to us and we also noticed that the technician was skipping some of the units. He would sign off of the paper that he’s been there and did the pest control but he hasn’t been there in reality. This was the third complaint we've made. So I spoke with the manager last week and he said he would follow up on that.

I have two homes and I have Terminix service with both of them. We’re on the quarterly schedule with them. The guy down in Georgia is extremely good. I like that he calls en route. We don’t have any bugs as he takes care of all them, goes around the outside for spiders. I've told him to be careful because there were some wasps in a bush and he said, “No problem.” And took care of it. I've also had a problem with a mouse and he set out traps in several different spots.

A couple of weeks ago, Terminix came out for a follow-up. Their technicians were professional, friendly and knew what they were doing. Their service was good, as well as the pest activity since their service. They were a good company to use and I’d recommend them.

A few little mice got into my garage and my basement so I had Terminix come out. They did the work right away. It went fast and just what I wanted. There were a couple of holes around the house and they filled them all in for me. The technician, Joseph, was a very polite young man, who took his time to explain things to us. They put traps around for me in the attic and basement and so far we haven't seen any mice. The people at Terminix were all very nice and excellent. They took time and went out of their way for me in a few things. I’m 90 years old and partially blind so any help I can get I appreciate.

The last time a Terminix tech was here was last month. He’s very good. He comes monthly, does what he has to do and then leaves. We’re at the bottom floor of the property, so once in a while, we’d get a spider or so. But other than that, it's pretty good. If anyone needs the service, I'd tell them to call Terminix.

We have house mouse and requested for professional help from Terminix to remove them. A Terminix technician came and brought snap and glue traps and set them in our kitchen, living room and garage. Seriously? If it was that easy to get rid of them why would I need your help? You’re not doing anything different than what I already am doing. It’s been 5 days since the tech came out. Traps are in and mice roaming, none in the traps. Maybe your service is only good for termites, not rodents. Extremely disappointed! I should have save my $186.07 to buy more traps for every room and corner of my house.

I contacted Terminix a year ago because I noticed that every year around spring time I get these strange looking flies in my basement. After the inspection they told me these are swarmers and that termite treatment was needed. I signed up for the very expensive treatment. Now a year later I have the same problem just a couple of weeks after they came for their yearly inspection and assure me that everything was ok. I called them twice last week looking for an explanation both times the customer service rep, located in other states, assured me that the local office will call me and follow up with me which never happened. I tried to reach the local office myself but they never picked up. Now, I’m waiting to see what they tell me on Monday, that is if they keep the appointment I was forced to make to get an answer after they pretty much lied to me in their inspection.

I have been a loyal Terminix Maui customer for over a decade. Love their quarterly pest control but forget their Ultimate Termite Protection plan. My house was tented seven years ago. Have been having to call a termite tech to come out 3x annually for the past 2 1/2 years. I had excessive termite droppings since March 2017. Termite inspector swore it was old droppings even though there appeared to be a lot of termite damage. He spot treated.

My overall experience with Terminix is great. They've always done a wonderful job and they're always very polite.

I don’t understand why Terminix can’t get the scheduling straight. We told them in the very beginning that we didn’t want the technicians here until after 4 o’clock. We live out in the country where there are always pests and we want the inside and the outside sprayed every time. That’s why they can come after 4 o’clock. Nobody's home ‘till then. But every time they've scheduled the service in the morning. I get an email saying that they’re scheduled to be here at such time then I have to call and tell them no. It’s a pain 'cause I have to do it every time. That aside, the technicians do a great job overall. Over the years, we've had six different technicians and we’ve always had good interactions with them.

Every three months, Terminix comes for basic termination and general maintenance. If I need them before then, I always call. A few termites tried to get in, then Terminix came and I haven't seen anything since. The termites weren’t able to take over the whole house as even before they got in the house, they were dying, so it was good. Terminix was on time, they walked me through the whole process, made sure that I had a good understanding and they cleaned up after. They were also very professional. I really like this company and so far, it’s been a good experience with them. In fact, I’m trying to get some of my neighbors to invest in Terminix.

Terminix was very easy to work with. Recently they called and said they were having someone come out for free and do an inspection for termites. So they checked the attic and then recommended some insulation. So I just went and did it. The insulation wasn't free though. Other than that, their technician was very helpful.

Terminix is out here every week and so far, everything is going great. But we’re having problems that there is a delay in getting our bills. Also, the writing on the bill is really small. We have to blow them up to be able to read some of them. Recently, we started having a lot more apartments for them to treat but it could be because of the weather. We’re fairly new with using them but everything is going well.

The first guy who came, Eric, was a excellent worker. More recently, the nice guy who did the service was really courteous. He did the inside and outside and I wouldn't mind calling him back out and reservice my home again. I called Terminix to reschedule an appointment with reopening my account. They told me it was closed and I needed some service to get my house sprayed out, so I called them back. My interaction with the technician who came out was fine. They called me, they let me know what time they're coming and what time they made it to the town, and they were on time. He was a real good person, besides the one that just came this time. And the pest situation since then has been better, so it's great and I was satisfied. The Terminix team did a wonderful job and I would recommend both Eric and the other guy.

Terminix came out to check my newly purchased home for termites, in my inspection prior to buying they found termite trails, they did not know if they were active at that time. Terminix told me they were active and gave me a ridiculously expensive quote, I decided to have a second opinion, also in search for lower price. The small business owner told me they were not active that he in fact had treated for termites prior to the foreclosure of my home. Terminix is committing fraud, don’t trust them, and don’t pay the extra $1,100 dollars they would have charged me. They should be sued for what they do to people for money!

It has been over 7 years since we are dealing with Terminix and none of the 7 years have been easy. From the very beginning we were disappointing but we had already signed the contract to rent the house and could do nothing about it and since then we have had nothing but one bad experience after another when making appointments for our annual inspection. We make the appointment, then we confirm it and in this most recent appointment we received an e-mail from Terminix dated 4 days before the appointment reminding us that we have an appointment and to be sure that someone is at home to give them access to the interior of the house and yet no one showed up. Then when we called we are told we did not make an appointment. It has now been 5 days, 6 phone calls and 2 e-mails later and no one has contacted us to resolve this issue. Is this service?

Brooke the technician came as promised on Thursday at 8 AM. She was bright and cheerful and was very apologetic about not being able to make the appointment on Monday. The manager called and apologized for the mix up. He also credited my account because of all the trouble I had and the time I had wasted on Monday. Thank you Terminex.

Terminix came to service the exterior of my home yesterday. I work from home and really wanted to cancel so to not be disrupted while on conference calls. The tech insisted on at least treating the exterior of my home. The tech neglected to close one of the back gates to my yard, one that we don't operate, is always closed, and is not visible from our back porch. Since my yard is completely enclosed, I regularly let my dogs roam our yard freely. Because of the tech's negligence, my German Shepherd left our yard and was hit by a car. He's now in the hospital fighting for his life. I've been waiting hours for a manager to return several calls I have made since last night. I will NEVER do business with this company again.

We're very satisfied with Terminix. I called and set up our first service over the phone and it was pretty easy. The technician came, he sprayed and made some suggestions. We've seen one or two pests after he left but it's definitely a lot less than what we had before.

Paid them for 20 years, since 1998 for protection against termites. Accidentally found damage, took them 7 months to respond to me, and they have a clause that says if they can't see a live termites, then any damage is considered old damage and not their responsibility. I believe that if this damage was present before I hired them my house would have crumbled to the ground by now. So their guarantee is worthless! Paid them all these years for nothing! Wasted $40-60,000. And my house was brand new, built in 1997.

We were sold a “guaranteed” pest contract. Nearly a year and a thousand dollars later and we were told today that in order to get rid of the bugs they need us to pay another $500!!! No way to talk to anyone except the call center who sold us the previous bill of goods.

I frustratingly had to call Terminix four days in a row (one being Sunday so the local branch wasn't open) to get the branch manager to call me back. Once I did they got someone out the next day. I showed them where the termite swarms were coming from. They ended up doing a liquid treatment under my garage. So far I haven't seen any swarms but it has only been a few days so we will see how round 2 goes.

The inspection is part of our contract with Terminix. Somebody from their office called us and asked when it would be a good time for the tech to come by and do the inspection. The tech who came out was very kind, courteous, pleasant, upbeat, cheerful, and professional. He did what he had to do and answered any questions that I had. He also explained a few things which had already been explained to us before, but we were pleased. Then the guy left his card and thanked us, and he told me to give him a call if I had any problems. It was the second time that we’ve had this gentleman come by and he was perfect in what he was doing. Since the service call, we don't have any pest activity in our home that I know of. I'm very happy with Terminix.

A service person from Terminix came over and did his usual routine thing. I walked around with him as he checked the different traps and then he went outside for the bugs. Initially, we bought a brand new home but we never had any issues until three years ago. And then, I noticed mice in the garage. We have an attached garage and I’ve been using the store-bought over-the-shelf product to dispatch the mice in the garage that we seemed to get every year. So, when they outlawed that product that I found useless, I reached out to Terminix. Since I had Terminix out, we checked out those traps and I’ve been with them looking over their shoulder while they were doing that and it seemed it figured out the problem. I’m curious now as the weather warms up if there’s any activity on the two different bait cubes that Terminix had. I also got four traps in the garage on each corner because that’s where I used to see the activity.

I saw a swarm of termites in my house and I called Terminix and I wanted the local office. I would rather deal with the local office as opposed to the call center and talk to the local guys better. The call center put me up with the local office and then the reps set up the appointment. The technician came out a day or two later. He was on time and friendly. He looked at the termites and understood the situation. He saw where they were coming in and he treated it.

We had an invasion of ants and this is the fourth time that Terminix has been out to spray for them. I signed for a yearlong service and I’ve been with this company for about six weeks. They’ve been out for the initial basic treatment which I was disappointed on because the tech told me that normally he would do two different things. But it was raining that day so he just did one and told me that it should take care of the problem because it works really well. The second time he came out he did the two treatments that he should have done initially but used a stronger poison. Then the third time he did the outside again. I thought he would go all the way around the house just to make sure because we don’t know where the ants were coming in but he just did the wall that the kitchen wall is on. He also did a couple dabs of stuff in the interior in the window itself where he thought they were coming in.

Terminix was out to our home checking our termite protection. Whenever they schedule a service, they call us and schedule their time to come and we either say yay or nay. And they'll say they're not coming inside so if we're not there, they'll service it outside. Dealing with their technicians has been good. The technician comes by and tells us what he's done 'cause we're usually here and he just checks. One time he said that he can't find all of the bait that they put all the way around the house and I said that I guess our grass has grown totally over them. But he worked it out, gotten everything and fixed what we need. We have no termites or bugs. Terminix services you and get out of the way and they take care of business. We've had a very good experience. Terminix is a 5-star company.

Terminix inspection are useless, it has been over a month since I've had technicians come over to check for entryways to see where and how squirrels are getting inside the walls of my house and every time they come they tell me they see no holes, although on two occasions I had to asked them repeatedly to check somewhere and when they finally did, they found two huge holes. However I still hear the squirrels inside my walls which means there are more holes they are unwilling to or can't find.

Usually, Terminix services us annually. Felix and Joe, the technicians that came out, were good and they both did a superb job. We're very pleased with them. Since we've had the services of Terminix, the pest activity around the property has been almost none. The technicians went through 40 homes and found no evidence of termites. We got great news, so we were thankful.

I had more cockroaches so I called Terminix and the man came and set some poison. He told me what he was gonna do and we had a fine interaction. Since then, I have found a dead bug but I haven’t seen any live ones. I’m gonna call them again in a week or so because I will be going away for six months and I want them to treat it again. I would tell friends to have Terminix come if they ask about it.

Monday 23 April 2018, I call Terminix to discuss if they do Home Termite Inspections for refinancing, the girl asks for my information which I provide and then tells me a local service branch would contact me to set up the inspection. Well before our conversation ended I asked her much this would cost? She quoted me $224 and told me it was because of license and bonding is why the charge, I told her that I would get back to them that it sounded high.

I used to be with another company that Terminix purchased. It was more of an organic company, and the chemicals they used were not harmful to animals, even small pets. The insect activity is seasonal, but they weren’t very effective when it came to the ants but with everything else, they have done a good job. They used to do the overall sweeping where they would take a big long broom and they would sweep around the house, the doors and the edges where the patio is. They would get rid of all the cobwebs and big bulky moths. They did a nice job, but when Terminix took over, they don’t do that anymore. Other than that, Terminix comes out quarterly and they call me a day before they arrive and then they do their service.

I'm pleased with Terminix's techs Josh and Ed. Josh, who came down here to begin with, was a fine young man. He has got to be running Terminix. Ed came by here last Friday and he gave the place another treatment. He was a very courteous and considerate person. The goal is to kill the bed bugs that came into my home, we’re set up to kill them. The Terminix people are knowledgeable and I’m leaving in Terminix's hands when they'd come out. I feel more comfortable with it.

I've been using Terminix for about three years. Scheduling has been very easy. They come four times a year and it's the same guy every time. We can schedule it online if we have to change it, but he'll call us the day before and say, "I'm gonna be there tomorrow between this time and this time." I don't have to be here for him so he'll just let us know when he's coming. And then, he comes, does his thing and he leaves. We originally had carpenter ants, but I haven't seen any since. He also found a couple of additional things when he was here and he took care of them without any questions.

Terminix called me to schedule the annual inspection and made sure that I was going to be home that day because they needed to come in and look around. So, I picked a date and their tech showed up that day. The guy was really friendly and we chatted quite a bit. He walked through, inside and out the house, then he went up to the attic. It looked good. I’m usually not home when the usual technician comes and but I get a report of what he did and if he found anything. And, he has called a couple times to me to report a wasp nested in the ground.

I'm very happy with the service from Terminix. Their service is good and I don’t see any bugs. They’re always very nice and friendly. They come out quarterly and I’m usually at work when they come so we do a lot of texting, which is fine. They’re really good about letting me know when they’re coming and letting me know if they see anything of concern or if we have ants. Moreover, they’re very good about having to reschedule. I would definitely recommend Terminix.

I was selling the house and I was a little concerned about some kind of termite which was not there. We scheduled with Terminix once for the entire year, where they do a treatment four times, and it has been working great. I'd recommend them.

I've been using Terminix for 10 years now and I'm very pleased with them. I have a regular schedule with Terminix and I'm always available when they wanted to come. One of the visitors that we've had from Terminix was a young woman and she sprayed outside. Our interaction was wonderful and her professionalism was excellent. She has only been here once and she was very thorough. Terminix did a good job and I'd recommend them to others.

My experience with my salesman was great, he told me that Terminix would take care of my mole and vole problem. What he did not tell me is that the company had a terrible communication problem within the company. I did not have a problem with the 800 employees the 3 times I called to tell them that I waited for the tech to come between the two hours alotted twice. I wanted to be there to make sure that I saw what I was paying for. The first appointment, I am not sure what he did because there was not an appointment. The second no show, and the tech manually changed the appointment without my knowledge, the third one showed up late, and treated for bugs around the exterior of my house, luckily I drove up when he was getting ready to leave.

The Terminix team comes promptly and takes care of the insects, anthills especially, and does a great job all in all. They come once a month and let us know by telephone when it's time for service. We get these little black beetles and that’s the only insect we seem to have. Terminix said they're cutting beetles left over from a cornfield because where our home’s at used to be a cornfield. They're courteous and I would give an "attaboy" to Leo, the man who usually comes in the house.

I've used Terminix service off and on for the last seven years. The last time we restarted, it's been two years and we have a quarterly service from them. But our technician has always been Felipe even though we've taken a break, changed properties and stopped service, which we appreciate. We asked him to spray for ants inside because we saw ants in the dining room. Felipe reached out a few days before to make sure it was a good time for the service and asked if there was anything special we needed at the time. And on the day that he was scheduled to come, he communicated with us through a text message to let us know he was coming. They were prepared, he took care of spraying inside the house and the regular service that he does on the exterior. And then, he followed up after the fact that he was done to make sure that everything was okay and asked if there was anything else we needed. So, it was a good experience, as usual.

Terminix came and put out traps and poisons for mice. Scheduling them was pretty easy, and the tech they sent was a good guy. We got along, I watched him and he did his job. The pest activity went down for a while after, but now it's coming back up a little bit so I'm gonna call Terminix again. I’d tell my friends that if they need something done, Terminix does it pretty simply.

Terminix has been fantastic. We've had them for several years and they’ve done a great job. We had termites at one point. They came in, fixed everything and took care of it all. Every once in a while, they do their inspections. They go around inside and out. The people from Terminix were great as well. I would tell others that they need Terminix.

Terminix came last week to assess the squirrels getting to my attic and could possibly eating the electrical wires and placing my house at fire risk. Besides leaving feces in my attic which is a health hazard. I have been a loyal customer but they either not call on time or don’t have their appointment straight.

I’ve been with Terminix since I moved here in 2006 and their reps have all been fine. The same technician that comes has been really good. I've had different things come up and he has addressed all of them. He had to get people to come in and get rid of a mouse infestation last year which was really bad. I had to pay a lot of extra but I trusted his opinion on it. I really liked my experience with Terminix and I plan on continuing the service that I have with them.

I always have the same kid from Terminix named Josh. I got two properties that he does for the extermination and everything has been going well. He is a nice kid, very professional and good at what he does. He texts to let me know that he's gonna be coming by for the treatment and he will reschedule if I can't be there. This most recent treatment was for the big carpenter ants and as soon as he did it, I wasn't able to see any, but a few days later, I started seeing stragglers here and there.

I was with another group and I had their service for over 25 years. Terminix bought them out and scheduling has not been good. Somebody called to try to come and do an analysis for termites and I didn't need and want it. I just needed my regular pest control. It's spring time and a service man was supposed to come a couple of weeks ago. I was looking for them on the 9th of April and they didn't show up. Nobody called or, "I am gonna be over." I was here at the house all day so I know they didn't come. That has happened a couple of times.

Terminix does a good job. Every once in a while, we see roaches. Randy from Terminix comes and sprays as he likes. He takes care of the problem and we don't see roaches. He comes every Tuesday once a month and if we have a problem, I tell him about it and he acts to prevent it. The interaction with him was nice and pleasant as well. I'm satisfied and I would tell my friends to get Terminix, too.

I've always had excellent and professional technicians. We've had Wilson for quite a while now and he is very good and thorough. He goes through things and he does what he's supposed to do. Then when he leaves, he always says to me, “If you have any problems between visits, don’t hesitate to call me.” He's very considerate, very professional, and at the same time, a very nice person. Whenever I have a service call, I get an email from Terminix, then the day before Wilson will call to confirm. He'll tell me, "You're scheduled for tomorrow, is that okay for you?” One time, however, our power went out so we went out to get something to eat and we totally forgot that Wilson was coming. When we got home, there was a little thing in my door. I called him right away and apologized, and he was very nice and very gracious. He said, “Don’t worry about it. We'll just reschedule.” We then picked another date, and he came back the next week.

We've been with Terminix for seven years and and we're very happy with them. They're really kind and everything has been great. We have a few properties with them and they keep their customers happy. They usually just go around the property, but if I ever have any issues, they're always there for me. They do an increase now and then but they're not extravagantly going up. We're very satisfied.

Terminix did our annual inspection recently. I contacted the representative to set up and schedule the service. But the technician came out on the wrong day, so we set it up again. This time, the technician came out on the correct day and he did the inspection. He has been out here before and he knew what he was doing. My interactions with him were short and sweet, and professional. Terminix is a good company. Since we started our service with them, there has been no pest activity in and around our home.

Some friends recommended Terminix and I started using it because people told me that this is the season when a lot of bugs come out. So, I just prevented that and had the service done. I have a contract now for fumigation and my most recent experience was very good. They were very professional, on time and very clear about all the procedures. The people that I spoke to were very nice and scheduling the service was very quick. They responded in a very short time and the lady that helped make my appointment was very good. There are no bugs in my home now, so I’m happy.

I’m on a schedule with Terminix where they come out ever so often, and recently, they came out to do service around the house. They put some stuff for the fire ants around the house and sprayed to make sure there were no bugs. I’ve had three different technicians but all of them have always been really nice. They let us know if they see anything that was a concern and they try to explain to me if I ask them questions.

Terminix comes in for regular maintenance. The technician, Scott, sprays around and he’s very nice. I want the bugs away from the vicinity of the house and he takes care of that. And he comes when he said he's going to come. He has been our rep since we lived here and he totally cares about his job.

Usually, when I spoke with the Terminix reps over the phone, they explained what they were going to do, the cost of the service, and what I was supposed to look for. The technician came out here for an inspection recently. We were having the inspection done to make sure and protect our home, and we never found any pest activity in our home since receiving the service. I've had no problem with Terminix and I'd recommend them.

I have been using Terminix for many years and they have been fine. They tell me when somebody is coming and if it's convenient or if I want to reschedule. Most recently, they came and sprayed where we live. The technician is always very courteous and I enjoy having him in my home. Also, he's there to help me if I have a need.

We get a monthly service from Terminix and they've been pretty easy to get a hold of when we need them to come for an emergency service. We had some issues with scheduling for a couple of months last year. The technician was giving reports that he came but he didn't come. That happened quite a few times late into last year and until February this year. I got in contact with Rory, the owner of the franchise, when that was going on and he took care of all that stuff. It hasn't happened since.

We had some ants and boxelder bugs and Terminix treated the outside and inside of the house. The tech was very good and I haven’t seen much of anything since then. He was very thorough and personable, and he followed up a couple of days after the house call and asked if there were any questions or anything else he could do. I’m on a quarterly contract with Terminix and I’d recommend this company.

After requesting a home pest inspection, it was recommended that I tent and repair damaged wood. Easy to understand as I handed the sales rep a detailed six month old inspection report. Since it was what I expected, and I was told my price was very competitive because I was also asking a tough competitor to bid, we cut the deal. Pictures were even taken to ensure quality. The day before work was to begin I still hadn't received the written report and work order I signed electronically, so escalated and received what appeared to be a very limited scope statement of work.

Terminix came out and did a whole home inspection and recommend that we needed more insulation in our attic. They found evidence of mice and recommended their insulation that would be a pest deterrent. 4 months later we had a ceiling collapse in our house with no structure damage or water damage. The weight of the excess insulation was too much for the ceiling. There was almost a total of 24” of insulation that fell from one room. My family and I were fortunate enough to have been home and awake during the collapse. I would not recommend them to anyone for insulation services.

The biggest problem I had was ghost ants last year. They almost look like coffee grinds or something you can’t even see and all of a sudden, they were everywhere. Everybody was getting them because of the wetness so you could get them sporadically and they’re hard to get rid of. But Terminix knew what to do with them and they treated it. They put the gel around everywhere and the ants were gone.

I pay Terminix for the whole year for treatment but after they treated the house they charged me. I called them and they said that they will call me back to talk about what’s going on but they never did. Also, the techs that they sent were good, but when they did a whole house inspection over the summer, one tech decided to exaggerate how bad it was. He told the tenants that there was a mouse, a bat and a squirrel in the attic and that made them very nervous. He should not have told them that. He should have told the owner of the house. This affected my business. Terminix is good sometimes but they irritated me and tried to push me for some treatment for the attic.

Terminix comes out once every three months and sprays the outside. My biggest problem was the anthill on my house and I have not had a problem since they’ve started coming. They send me an email letting me know that it's time for my service, and then a few days later, they call me to let me know what day or what time they’ll be there.

Everything was treated properly by Terminix on their most recent visit, although we still have some spiders right after that and a few ants in the kitchen. But their reps and techs have been courteous. Scheduling for a tech to come out is getting better too, it's just that I don't really like someone giving me an automated message on my phone to tell me when and what time they're coming because I have a disabled husband I have to deal around and that's very difficult. I always like someone to call me and schedule it in person but Terminix doesn't do that.

We were seeing wasps in our kitchen so we hired Terminix to come and take care of the problem. The lady on the phone stated that wasps were no problem and that they could take care of that. The first man came out sprayed our perimeter. He was super afraid of the wasp in our kitchen. Seemed uneducated as he was going to spray wasp spray in my kitchen over my sink knowing I have three babies inside until I asked him not to. He was leaving and I asked him who was going to take care of the actual wasp that we thought might be in our attic. He said the next guy coming out will take care of it. The next man came out. He refused to get in our attic would not get on the roof. Suggested a $2000 seal my house plan and left.

Terminix walked us through everything that they were going to do. They were quite immersed in what they were doing and they had gone by step-by-step, so we knew how they would come out there and spray the house. Though I had been seeing a couple more roaches since we started with Terminix, the recent service was all good.

We have a service plan for pest control with Terminix and they come out every quarter to do the regular treatment. We get a call and then someone comes out. The technicians have been pretty good.

I started a contract with Terminix on 6/28/2017. By 01/28/2018 the year visits and contract were completed. Visits were notified afterwards, email notification of technician arrival would be over an hour after service with option to cancel at it was already at your front door, NEVER received a reminder or confirmation call. This said charges are applied instantly to your acct as is required automated payment, it is a smart way to withdraw funds when not available or planned by customer.

We get quarterly service from Terminix and they contact us and tell us when a tech is coming. A tech came recently and did the inside and outside.

The technician from Terminix is superb. His name is Carlo and he's the same one who comes out all the time. Our most recent service call was an excellent one. He came in, did a rodent check, replaced the poison in the traps and then that was it because we had a snow storm so he couldn't spray around the exterior. Scheduling for the service worked out fine as well. Since Carlo has been out here, the pest activity in our home has been under control very nicely.

On Friday March 30 we had an inspection by a supervisor who referred to us as a "leed" first warning sign...told us we had active termites and boar worms. Wanted to charge $3000 and gave us the "deal" of $2100. Trying to push into the deal by saying they just had a cancellation for the next day. We said we would get back to them. We called local exterminator "Bug Man". He came today no active termites or boar worms and told us what to look for if they were active. So Terminix flat out lied for a sale. Always call a local exterminator to review Terminix pitch.

Terminix comes quarterly to spray. They usually schedule the time, but if I need to change, then I can change it with them. The technician knows what he is talking about and he usually can give me a good answer for any questions I have. I've had no problems with any more pests since starting with Terminix. Overall, it's been a good experience and I've recommended Terminix to others already.

We had a problem initially and Terminix repaired it. We've had them for a long time now and Adam comes out every time. He does a wonderful job. He’s a very personable man and I’m glad he’s on our route.

We always have had Terminix, and they are fine. They just come and do their job monthly and then leave. Their technician calls us about the scheduling of our service. His name is Josh and he is just very, very friendly and accommodating. If the day that he wants to come does not accommodate us, then he comes the day that we want him to come. I would tell my friends to go with Terminix.

Terminix is the WORST company out there. They quote you one price and then when they show up at your house they tell you you don’t qualify you for the package and quote you some obscene ridiculously overpriced package. When I called the lady who was in Texas (I’m located in NY) sold me a package for ants and termite treatment for around $1200 a year. She told me they will come back and respray anytime for ants unlimited times throughout the year and they will set traps for the termites and apply a seal around the house to keep them out. She NEVER told me I had to “qualify” for the package...

BEWARE OF PURCHASING "ULTIMATE PROTECTION GUARANTEE" FOR TERMITES! We have been a loyal customer with Terminix since 2005 and purchased this protection when our termite problem continued to recur even after the initial tent fumigation. The protection was to include annual termite inspections and treatments (if necessary) that either didn't occur or were severely ineffective! Today, throughout many areas of my home there is termite damaged and the matter must now be escalated to the Structural Pest Control Board for resolution.

My most recent experience with Terminix was for a mold treatment but I get their service on a yearly basis. I’ve been with them for about 10 years already, and I like their technician and his work very much. He is very professional and everything goes really smoothly. I’ve been fine with Terminix all the way around and every service I’ve ever had has been good. I would recommend them.

The last time Terminix had someone come out, it was fantastic and it was like the tech wasn't even there. When the tech came, he knocked on the door and told me he was here to do the service. Then he went outside, did the job and came back with the bill. Terminix's technicians would also ask if I'm having any trouble and if I need anything else done. Also, my guy would always call me a day before the service so that I know he'd be here.

I've had a pest control service with Terminix recently and they were able to do the outside, but not the inside. They said that they would come back, and they did. The service was good and I have no complaints. I have three contracts with them depending on what the service is. My Terminix for termites is annual, for the mosquitoes it's every month and for the general it's every three months. The technicians are knowledgeable and friendly. They're not new, so I'm used to them, and they're used to me.

We had termites and Terminix did the treatment. The technician was knowledgeable and we've been with them for a month now.

Terminix does a quarterly spray for our home. They let us know its time and give me a date that’s acceptable. If it's not acceptable, we change it to one that we can be here for. The technician who comes is the same one all the time and he’s great. He’s pleasant, efficient, not pushy, he knows his job and does it well. The outside service works great and he's never had to come in the house. I'm happy with Terminix and I would recommend them.

My most recent experience with Terminix was pleasant. The technician who came out was very professional and told me everything he was doing. I always get the same technician and he still goes over the same thing just as the first time we met, which is good. He’s a good technician and he comes out every three months, and, as of now, I do not have any pest activity in the house. I would recommend Terminix.

I love Terminix. We’ve had them for some years and I’m going to keep them for the rest of my life. Their techs were professional and courteous and I’ve spoken their reps quite a bit and they handle everything. It’ just one call and then I’m done. Also, they resolved the problems that I did have with them quickly.

The Terminix technician got rid of some sand wasps that I had. Their reps had been fine when I called them and the technicians had been good. But they don’t let the same technician come every time. I would like to have one man come so he'd know what I like and what my problems are. Other than that, I had been with Terminix for around 14 years and I couldn’t do without them. There are a lot of trees on my property and I deal with ants, June bugs, roaches sometimes, and mice.

Terminix is a good company to go with. But their customer service is terrible, and their representatives are very rude. I received a letter in the mail, and it stated that it was time for renewal for my Terminix service for termites and my pest control. But I had canceled my Terminix service for termites last year in September because I sold my house. And I'm currently living at a rental. So, I'm trying to explain to the representative that I don't have Terminix service for termites on a rental. Why would I be paying for Terminix service for termites for a rental? And she was rude, and I wanted to speak to a supervisor that night, and she claimed that he wasn't in. And she said she'd have him give me a call but no one ever called me yet regarding my complaint. I really haven't had the time to call back to speak to a supervisor yet, but I am.

We are well pleased with Terminix. The technicians who have come out to our home are excellent, especially Katie. We had Katie, a lovely young gal who has been here before, come by today because we had a problem with little red ants.

I was looking on the internet and reading reviews which then led me to Terminix. They were able to get me scheduled within a week and they had people come out twice within a week period. The first time was for termites and that went great. And then the second service was straightforward and simple. A guy came and asked me what my issues were. I told him that the spiders were an issue and he sprayed. He knew what he needed to do and I just left him to it. When he was finished, I signed the paperwork. He was gone within an hour. Since the service, I have had no problems with pest activity.

We had an ant problem. We're on a routine schedule with Terminix, so we get a call every three months just before they come out. And we're either here to let them in or we just let them take care of the outside. The young man that was here the last time was fantastic. We've never had any problems with any of them. Since our service, the pest activity has been much reduced.

San Francisco Bay Area Terminix Termite control: Very disorganized. The office and the technicians don't seem to communicate at all. Technician will show up without prior notice. The office is extremely disorganized. Their excuse - "We are a million dollar company!"

Terminix keeps trying to raise my rates. They've used the fuel charge for a while, but when the price of fuel went down, their price didn’t decrease. The CEO wanted another bonus and that was just a way of getting more money. Also, I’m supposed to get a Terminix inspection every year for free, but I haven’t had it for the last couple of years. Their technicians were not in the same ball game too. One time a guy said that I had termites, but my regular guy who was coming that afternoon said, "These are not termites, they’re cutworms." Then there was one guy who I threw off my property because he was rude and he was lying to me. I told Terminix that he should never come back ever again.

We had some roaches and ants in the kitchen. We had a misunderstanding with Terminix. It had to do with the scheduling. They told me that I could do it one day. But then somebody called me back, told me another. And he sent somebody to do an inspection, not to do the treatment. So Terminix had somebody come out the second time and I have to give kudos to that person because she did a good job. That was a few weeks ago and I haven't seen anything yet. The experience was awesome and I was very satisfied.

We've had Terminix for a while, and they do a regularly scheduled visit. I let the tech in, say a few things, and then he does his work. If a friend wanted to use Terminix, I wouldn't see a reason not to.

Terminix came to install traps and then came again about a month or two ago to clean out the traps and to do the second round. The technicians are really good people. They were very thorough, very polite, and made sure that they ask if I had any questions so that they could answer them. After the first time they came to install the traps, I stopped hearing the pests all together and I haven’t heard them in a while. Terminix took care of our problem and it was hassle-free. They explain and made everything easy. Having their service is worth it and I would recommend them.

Terminix comes out to our home for pest service around once or twice a year. We've had them for a while and we're on maintenance. They call us and let us know the time they will arrive beforehand. I've talked to their technicians and they've been pleasant and fine. We had termites and bees nests for a while as well as a problem with fleas when my son came over with his dog but Terminix took care of those. We haven't had any trouble in the last three or four years. I'd recommend them.

Terminix came for a scheduled visit and sold me on an upgrade to add the traps in the ground instead of just spraying. So the technician dug holes in the ground with the little auger and he buried the little termite traps in the ground. He was efficient. It didn't take him too long and didn't make a mess. He had me sign something and he gave me the receipt of what he did and it was fine. But I used a different pest service for pests than Terminix and it's probably business they'd rather have than not have. We had a better price from City Pest Control than we got from Terminix so we used City. Terminix just does our termites and if friends should ask I would tell them to give them a go.

I had Terminix do bug spray for the interior and exterior. It was a pretty good service. And then, they had the inspection for termites and that was pretty neat. They do their service quarterly. They come by, introduce themselves, ask anything in the area that I see like a bug, then they inspect the house and the area. The technician who came over was very professional. Everything was great but being in Florida, you have to consider in a humid area that the insects are not going to be all dead.

My experience with Terminix has always been fine. Every time they come here they're very courteous, very good and very professional. In fact, they were recently here for the yearly check-up in and around the house, and down the basement. I know when to expect him because they usually call ahead of time to say that they’ll be here. They come out, knock on the door and introduce themselves. They go around the house, down the basement, and then they knock again to tell me what they’ve done, and everything looks good.

I have been with Terminix for a long time and I had good interactions with their techs. The only drawback was that they were really expensive. I could always get it done cheaper but you always get what you pay for so I'm going to ride it out a while and see how it goes. If everything works good, then I'd stay with them. If it doesn't, then I'd go somewhere else. Right now, I'm not noticing any pest activity which is good. It would also be great though if they would kill a possum which eats a lot of my plants.

Terminix (Sarasota) had to come to my house 5 times, every time with the guarantee that I wouldn't have any more problems with the cockroaches, I still did after every single visits. No results at all. And as if that wasn't enough, they charged me a second for no good reason. I tried to talking to them and explaining it to them in multiple occasions, but the representative wouldn't let me talk and would interrupt me every time I tried to. At the end they threatened me with reporting my "debt", to credit company and getting it written on my credit. I ended up paying twice for something I never got results for. I was very upset and disappointed. I do not recommend for the fact that they had to come 5 times, and never solving my problems, they charged me for something I never got and for their poor customer service.

We had termite service by Terminix for a long time, but after we had our kitchen remodeled, we had a heavy infestation of ants and the things that we tried to do were not having much success, so we extended the service to cover the ants. Somebody would call and ask when would be the best time for them to come and do the service and they would come out as per our agreement. They would ring the bell and would say what they were there for. And then they would do what they came for.

Terminix is usually fast and efficient and they’re very courteous. They don’t seem to be time-wasters. They don’t stand around and chit-chat all day long about the latest baseball games, which is good, and they just focus on their job, get the job done, make sure everything’s cleaned up after themselves, and then they’re out of here. For me, that’s perfect. And the pest activity inside the home has been very good since being with Terminix. They're reliable and worth looking at. Just watch their pricing. Their prices keep getting higher.

I was having problems with roaches and bed bugs. We called Terminix up and they came down to look for free to make sure we really had it. We really had it and they cleared it all out. The technician who did the first inspection was nice and they're really great at what they do.

I’m a new Terminix customer and my experience has been positive. I had a stink bug that I was concerned about. When I scheduled the service, it was painless but I wish I could do it online. I didn’t see that option on the website and I had to call to schedule. I got an appointment with them within a week. The technician who came for the initial application looked around the house and found some bugs lying in my lampshade. He explained that they were not dangerous, and he proceeded to apply the applications throughout the home. He also clearly explained what he was applying. And then, the termite application guy followed up after a couple of days and left a note at the front door explaining what was going on.

I had pest problems last year and Terminix did their thing. They scheduled the service on my time, called when they were close by, and came on time. They explained everything and I had no problems. They were very courteous, very professional on anything that they said or did, and was good with that. The pest has been terminated. I would use Terminix again and I'd also tell others that whatever that problem was, they probably could take care of it.

We bought a house and had to have a termite contract. Scheduling service through Terminix went well. They came a lot faster than they said they would. Their technician was really good. He explained everything well and went over everything so that I could understand. My interactions with him were easy-going.

I've had Terminix for quarterly maintenance for 13 years. I haven't had any problems scheduling service with them. I usually get an email and then a phone message when they are going to arrive. I'd stay in the house and their technicians would do what they need to do outdoors. If people are dealing with ants like I was back in the day, I recommend Terminix. I don't have any problems with insects inside the house because of them.

I tried Terminix when I had spiders but only for a year. When it was done, they wanted me to renew and I told them I can’t afford it. I bought a home spray and I could do the same thing they do. The service guy was good and I understand people have to make a living but it’s a little bit too pricey for me right now. I would recommend it but they have to work on the prices or give better deals.

Terminix takes care of the insect problems and are very prompt. Whenever I have recurring issues, they come out very quickly and take care of them. Scheduling services with them is very easy as I just go online and fix them up. We've had a couple of different technicians and the one we have right now is very good. And whenever they train new ones, they'd have people come out with them and make sure they go everything thoroughly with them. I have been with Terminix for about 10 years, have minimal pest activity at home, and am very satisfied.

I’ve always been quite pleased with Terminix. I have them for 16 years now and Mark, the tech who comes out, is a good guy. I've known him for a long time and I like what he does. He's also straightforward. They told us where the pests were coming from and how to get rid of them. We did that, but so far, we still have pest issues. However, the problem is not with Terminix, it's with the way we did things.

Terminix has been very nice and professional. They always call before they come and they did so in a very professional manner. If we’re not around, they would leave us a note, but would call before they come so we know they’re going to do service. So we don’t have to be around because they just do the treatment outside, but it’s nice to know we can trust them to come and do it. When we had a small termite issue, they came out and took care of that. They’ve been taking care of around the house stuff ever since the ants were a problem. They also took care of mosquitoes and things have cleared up and we have no problem now. We've had a very good experience with Terminix.

I was in trouble with ants in my backyard. Terminix took over from the other company I was getting service from. I have no difficulties in scheduling with them. Usually, they tell me the date and if that doesn't suit me, I let them know. I have even adjusted the time for them to do the service. Their technician was very helpful. I tell him what needs to be done besides whatever they do regularly and he does it. Then, he leaves me a number saying that in case I had a question, I should ask him. Since the service, I still had some ants but then now is not ant season. So, the technician treated the problem and he said that he didn't think I was going to have a problem anymore. Still, I'll find out this year.