Terminix Reviews

Our experience with Terminix has been 95% positive. The people who do the work are friendly and accommodating and the only occasional glitch we have is with scheduling. Normally, there’s an advance notice by e-mail and a follow-up call before the service, but this last time, my wife and I didn’t get either. We normally like to have the person come in the house or at least get inside the garage to look around, but when he came, we weren’t here and we missed that opportunity. That normally doesn’t happen.

My experience with Terminix has been fantastic and I love my representative. He comes when he's supposed to and we chat a little bit. I tell him what I want him to look at, he looks at it and checks everything. We have a great relationship. I had carpenter ants last year when I first started using Terminix. And their rep came in and explained to me what he was gonna do, and he did it. He also told me to look for a few stragglers and that I shouldn't see anything, but if that didn’t happen, I should call them back and I could get them to spray again for free and everything he told me happened and I am thrilled. And this year, I did not have the ants but I had some situation with some big, brown bug. And I called him in between the time that he was supposed to come in the normal scheduled appointment and he came and took care of that. I would recommend Terminix to anyone and I already did. They are great.

We first started out with Terminix because our neighbors had their service. Bugs had come to our house and it took a while for us not to see any. We now have the quarterly maintenance service of Terminix and they've been doing a good job. When I called in, Terminix usually had the time for our service scheduled and if I couldn't be there at that time, I could always cancel and ask for a different date. They asked if I have any questions. Also, they offered discounts to me if I wanna have other services because we're senior citizens. The technicians that they've sent out have been good, professional-acting, and courteous. But a couple of times when they were supposed to come out, some technicians didn’t show up and they didn’t call. The technicians mostly did the outside, then they came in three months ago for prevention. Terminix is pretty good to go with.

I’ve used Terminix for years. I just moved to a new location, from Terre Haute to Kokomo, and I transferred my account. I had some ants in my kitchen area and because I had moved into a new house, I wanted to get going with getting rid of any insects that might be causing problems. After I moved, Terminix had called me to set up an appointment, not knowing that I had moved. And so, I told them I moved. Everything was hectic. That was last fall and I wanted to wait until spring to do anything and they said that would be fine. So, they called in the spring to see if I was ready to start up and I said yes. We chose the time and the date, and everything went from there.

Terminix had somebody cold-calling on the neighborhood, and they approached me. I was outside my property, and I agreed for them to come out. We had a couple of ants in the house, and a couple of days before being solicited, I bought some things to supposedly help take care of that, but we haven't had the house looked at for anything, so I told Terminix to come out and do their service for maintenance. Two people came and one was more experienced -- he may have been a manager. Their professionalism was excellent. They did their work, and I was happy with it.

Terminix sprayed for ants around four weeks ago and then we just found some more yesterday. So they just scheduled a return visit. The technician, Brad, would do another quick barrier spray and it should help that. What I'm hoping to do is just to have the treatment done for the summer and then I'm gonna call next spring and have it done again. I hope they're coming to do it every three months. Their representatives have been good and Brad, the technician I've been working with is really nice and good at what he's doing. He sent me a text to let me know he was on his way.

We had concerns with spiders and mosquitoes, and the Terminix rep sat down with us and explained what exactly he could do to help us. There were two treatments for mosquitoes and an initial one for spiders, and our problem went away. My experience with Terminix, including my interaction with the rep when scheduling the service, have been very positive. The tech has been great and he was extremely professional.

When the person from Terminix comes out every Friday in our apartment community, he does different apartments that have different needs such as spraying for ants, roaches or spiders. He's very nice, polite, and friendly. He also makes sure he greets the residents and notices when he comes in. He does a good job, we’re very satisfied with him and we're very happy with Terminix.

We had a good experience with Terminix. They came out to do a routine termite inspection. They call us to schedule the service. If I can't make it, I call them back. I select a date and then we work around both of our schedules. The techs are professional. They tell me when they’re on their way and I can track them when they are going to be there. However, it is not easy to cancel a plan.

On 6/12 called and scheduled a service today for ant removal between 8AM and noon. Called at 1PM since no-one had shown and they said he is not answering his phone and I found out that I was his only service call for today. No one can find him and I asked for his boss to call me and no-one called. Calling customer service you have hold times over 10 min. So I told them to cancel and remove my CC from their system. I would not recommend Terminix.

I had Justin come out and he was very nice, but I thought we solved the issue and we didn’t. He put pellets down on his last visit and it seemed like it got the nest, but I have discovered more ants. I have an indoor pool with planting around the edge and dirt. I’ve spent a lot of money and I still have ants. I wish we had used the pellets at the beginning because that seemed to be what killed the ants. Whatever were in the pellets really eradicated them, at least for a while. The people at Terminix have done everything they could, but I still have a problem.

I’m doing some construction on my house and we noticed what appeared to be some type of termite near my house so I called Terminix that day. A representative came and the next day, someone from Terminix came and put the traps down around the perimeter of the house, which was good. It was easy to schedule the service call. I asked if the tech could come tomorrow at 2:00, and he said, “Yeah, I’ll fit you right in.” I was trying to get some project completed and the guy fit me in. He was very helpful. Terminix is a good company and I’d recommend them.

Terminix came here most recently for our routine service, but before that, I called them for ants that their guy had dealt with. I got a notification that said when the appointment would be, and I touched base with the representative in the area and he said it was the next day, which ended up being the day after that but we worked it out here. The tech was great, and I think the ants are all dead after the service.

Terminix has exceeded my expectations. I started with Terminix around 2007 and then a few years ago, I moved to another company that Terminix bought up. I had a serious ant problem and they were invading a little bit in our house so I called up Terminix and they were able to come out quickly and they got it resolved right away. Also, scheduling the service normally goes fine. We had some trouble with scheduling a few years ago when the main call center that I called in said that they scheduled it but it wasn’t. They had some system glitch. But since then, I've been calling in to my local Terminix office and it's been fine doing it that way.

For the 4 years that I've used Terminix, I've had no problems with them and the service was fine. They were knowledgeable and they took care of the issues. When I scheduled a service, I called them and the technicians would come in. The buildings are extremely old and not well-field so we had some repeat issues for the pests but it's understandable. I'm done using their service because our system is set up and goes out to bid and the lowest bidder won. Still, I was very happy with the Terminix service.

Terminix looked at moles when they most recently came out. I called them and the service was set up. Then, the tech came out and put poison baits and sticky traps. The activity has decreased quite a bit since then. I'm very satisfied with Terminix although I don't like the automated phone system. It would be nice to talk to someone local when you first get set up instead of calling the national call center.

I was satisfied with my experience with Terminix. Recently, they came out and they went into different rooms. They put in a little ant stuff to get rid of the ants, and they went outside and sprayed the pests out there. The technicians were very nice and professional too. Since the technicians came out, there were a few ants after the first visit and then, they did a follow-up in a couple of areas. I still see a few ants in a couple of other areas and it's on new places so perhaps that's where we didn’t have them spray anything on.

I have a year-round protection and Terminix comes out quarterly to spray and inspect. They let me know a day or so in advance before they would come out so we could have the outside open for them. Also, the tech that comes out usually calls or texts a day before. And I'm usually home to help him if he needs inside the house or in the attic. I've been with them for about a year now and they came out for a routine inspection and control the last time. We’ve been very pleased with them, mostly because we started this contract in a different state where we owned a different property and then moved. That contract was honored when we moved and we've had excellent service on both states. Terminix has been very easy to work with and are very open and willing to listen.

Quite some time ago, we wanted to be sure if we had termites and we wanted to be protected from the reappearance. We got Terminix and the service has been fine. The tech put in traps and bait stations. Now, we don't have any pest activity.

We get service from Terminix as a preventive measure. We have a space above us that is leaky where most of the bugs come from. The same Terminix technician comes once a month and he is good. I've known him forever.

One of my bedroom floors was sinking in, and I thought the problem might be termites. Still, I didn't know for sure, so I called them and they came out to check it. The representative who came out was very professional. Their technicians drilled the holes and put liquid stuff in them. Then they took cement and closed holes up. They also did my crawlspace. Since the service, I haven't seen any termites. I recommend Terminix.

We have tiny burrowing holes in some of our wood and I have what I thought was powder post beetles so I called Terminix. It's always good to have a random check as well. We had gotten communication in the mail with some kind of coupon and that was why I chose Terminix. And those coupons worked out in my favor. Erin came out and did the initial assessment. She was very helpful and informative, and I appreciated her a lot. The fellow who did the spraying was good also. But it's been a month and I feel like there's an outbreak of powder post beetles. I'm going to see if they would come back out and check again. That aside, Terminix has good customer service. They did a good job and I would recommend them.

We are a public library and we've had patrons stung by hornets before. So, if we see hornets, we call Terminix and they always have been very good at coming in and taking care of our hornet problem for us in a timely manner. I haven't noticed any pests since the last service they did. Also, the technicians who have come out have always been courteous to us. It’s usually the same person who comes unless they moved to someplace else or if there is a turnover.

The ones that I had before who were coming out monthly went up a bit high and I didn't want to pay that much. I had some friends whose parents were using Terminix and said that they did real good. So I went with them and they would spray and put the boxes down every three months. So far, I've had about four different technicians since I've been with them. The first one was a lady. She came out, sprayed around my kitchen, the upstairs, downstairs, and she put a few boxes out. And next time, I had another lady, she was out here twice but she quit. Then they got another guy that came out and he was the best one that I've had.

Terminix comes out to our house every three months. In their most recent visit, the lady who came was very good. She did a full spray on the outside under the eaves, something that none of the other guys have ever done. They just sprayed the corners of the eaves. But, she sprayed so well on the outside that the ants moved inside for a while. But I just sprayed them with bug killer and it seemed to have stopped them. However, she didn’t tell us that she had taken over so she was going to be the one staying here. But that was what the last three people have told us and none of them made a third visit.

I had Terminix when I was in Tennessee and they came to our house about four times a year. I’m in Indianapolis now and I just had them out one time and they’re gonna come again once every 3 months. They call to tell me when they’re gonna be there. Because it was the first time the technician came in the house, he did some extra spraying. But most of the time, they just go around outside, spraying. We were having a spider or a bug which we call potato bug occasionally. But since the treatment I’ve seen a few spiders and any of the other bugs but not as many as we had before.

I scheduled a quarterly service with Terminix. We were having bad ants and since their first application, which went really smooth, I've seen an improvement. The tech was also on time and very informal. So far, it's been good with them.

I have had nothing but problems getting someone to come to two different properties I have under contract with Terminix. They make appointments and can’t keep them. Waste of my time. And I will be looking for a local pest control company with more responsive time and answering my concerns.

We have called several occasions. Had several reps come out. One rep recently came out. I would say it’s almost to three months now. Told us to save the wood that we removed from our home so that they could later determined with the boss what type of termite it was but Yep I in fact have termites but he needed to know what coverage I had to whether or not they were going to cover it. Undoubtedly have termites and have not heard back from them since we have held our bond in agreement with them for years/Do you hundred dollars later we continue to replace wood after wood/waiting for this rep and his boss to come back to determine whether or not they’re going to fix the termite infestation problem. I have emailed them. I’ve called. I’m exhausted. Contact me if you’ve had the same problem. I had to give them one star at least to leave this review. Overall the gentleman was very polite. That was it!!! Cabin slowly eating away.

I had an issue with bees flying out there and had to get it resolved. I had Terminix out that time and the technician that came out was fine. The bees are not as thick but I still got them flying out there. I don’t need Terminix every time so I’m just gonna call them as needed.

Terminix recently sprayed around the exterior of our home for house side pests. The technician that is normally here seems to do a very good job. But we’ve had a few more spiders this year than we’ve done in past when we didn’t have them set up. We have a regular service set up with them as preventative. However, I’d like to be able to change, but I haven’t been able to figure out how to do that yet. And, they’re getting very expensive.

We had a nasty little infection of bed bugs. Terminix came for their second visit and we are scheduled for two more. The scheduling was hard since my roommate and I have a lot of doctor appointments and so we got mixed up a couple of times. But we called and let them know that we had to leave at a certain time and they were always here. We left it where they could come in while we were gone and get the work done, so it worked out. We don't get to talk to them a lot but if we had a question, we would call them on the phone and ask them to go over what they did that day. And they always answered the calls and our questions. While bed bugs are one of the hardest things to get rid of, the Terminix service has made a difference. We don't have as many bed bugs now and nobody's getting bit up like we were before.

I was selling a house in Delaware, and I wanted to certify that it was termite-free. An inspector noted on an inspection report that he thought there was termite damage. I didn’t think so, but I asked the Terminix man to come out, verify that, and mitigate it. He certified that it wasn’t termite damage, and we wrote a warranty for a year for the new buyer. It was a very positive experience. The tech seemed to have known his business. He was also very polite and did everything we asked him in a timely manner.

Recently, I had a Terminix service call for roaches. I did everything online and the representative on the phone was awesome. They called me and we talked on the phone. They've only been out one time so far for the initial stuff and they're not due back out 'til August. And the technician who came out that first time did pretty good. I assume they know what they're doing but I still have critters and that's fine as I have patience. I recommend Terminix. I had a good experience with them.

We bought a house that sat empty for two or three years so it needed a lot of pest control. Signing up with Terminix was very easy. They come out for a routine thing and so far, I’m a happy customer. Scheduling the service was fine. The technician that comes out is not always the same person, but they walk around and spray. They are nice and friendly. Since they started coming out, we have less pest activity. It’s summertime, so sometimes they get a little worse, but that’s expected. I’m not irrational with my expectations but it’s been good. Terminix is good. In fact, I recommended them to my brother and he is using them now.

Every time the Terminix service comes around, I get somebody new but I liked Todd, the new tech who came out. He was very good and thorough. I try to walk around with him so I understand the work being done and he was great. We've got contracts for my barn and my house and he did a really good job on each place so I was very happy with him. I am on a quarterly plan with Terminix and in my most recent one, one of my rentals needed some work. The tenant thought they had termite damage or some termites in the deck and so I called Todd to check it. So he did and it wasn’t termites but the sap that seeped through the wood. I can understand why the tenant thought so but there were some ants and so I told him that since he was already there, he should do a treatment on the house to take care of any critters that may be around it.

We get quarterly visits from Terminix and they're fine to have in the home. When they come out, they have quite an open window that they show up in and they usually give us a call when they’re on their way. Their reps are very friendly and they do exactly what we want them to do. I would recommend Terminix.

The day we started 37 years ago, we just bought our house and inspected by another inspection company. But the Terminix reps went door to door asking if we wanted an inspection. We had termites in the house and they got back to that. That's how we started our contract. We have pest control and they come every four months to do the outside. We had a fleas problem and they took care of that in December. There are also bees that are out in the yeard and they dig holes. I called and the reps told me to put ammonia down the hall. They gave me something to try first before they came out and spray and that worked. They also gave me an information about something over the counter. The customer service is great and they take time to answer all of my questions.

We had a visit from the man that comes out and sprays for the bugs once a month. But in just a couple of days, we were noticing a lot of spiders and bugs. I called into their customer service. They are very responsive whenever I call and have an issue. The rep asked me what my problems were and tried to get the appropriate information. They said that they would give me our specialist and he was sent back to spray again. When he came in, he asked "How’s things going?” or “Are you noticing any problems?” just like what he does every month. He's always very nice and personable. He’s also always concerned with our satisfaction with their service. Since then, we're not seeing as many spiders anymore even though it’s very easy for us to have bugs come in since our doors are open and shut all the time. Overall, Terminix's doing a fine job.

They came out again and reapplied for spiders. As of right now it seems to have been affective. So for their efforts and how pleasant they are, I’ll give them 5 stars.

I'm very satisfied with my experience with Terminix. They come and treat the outside of our home quarterly. When my service is due, I'd get some type of email indicating it. I'll get a call from them within five days or longer, and they were very pleasant when I speak with them. When I am here and I talk with the individual that's treating the house, he usually discusses what he's doing. He has been to my house before and he is always very cordial.

I have quarterly service of termite and pest control with Terminix. But I understand they’re changing the termite control where it’ll be once a year type of deal. Their technicians are great. They do exactly what they’re supposed to do. So far, our experience with them has been fine and I’d tell others to get Terminix. My son-in-law got them too.

We've been with Terminix for about 10 years. They schedule our appointments then they do their thing and I pay my bill. Recently, they came out, walked around the house, and sprayed. It was pretty easy. Frank, our technician, is always funny. Sometimes he gives us a little advice and he’s good at that. Last year, we tried their mosquito program and it was a disaster. We had more mosquitoes with the program than without, so we're not doing it this year.

I had termites and I got Terminix to help me with that. I've been their customer for at least five years now and their service is expensive. Manny's a little better. Other than that, I have a regular technician and he's excellent.

Terminix came out about a month ago when we discovered that we had a problem and they put the Terminix system in and they sprayed outside for all kind of bugs. They also put stuff up in the attic for mice but it hasn’t been long enough yet for them to come back. I have tried to go on and set that up in my account, too. But, every time, it says I’m doing something wrong. Nevertheless, the tech was good. Also, boring bees have been laying their eggs and drilling holes underneath our wood out here in the deck. And then the woodpeckers went after them. So that really did some damage on our deck. But since Terminix came out last week and sprayed there, we haven't any had woodpeckers back or the bees. They’ve done what they have said they would do, and it seems to be taking care of the problem.

We’ve used Terminix in the past but as a onetime go-around and we set up an actual contract this time. We had wasps and bees recently and the rep was able to set up an appointment very quickly 'cause I called through the 1-800 number. I asked if there were any discounts and he opted to offer me a coupon. He was courteous and friendly. Also, the web app works great. We're in a rural area so timing can be a little odd, but their timing was pretty accurate. The tech that came went around and explained what he had to do, and he sprayed the exterior really well. I have not seen the same wasps that we had, which is good.

My experience with Terminix has always been good. They came most recently for a routine service, and the technician was fine.

I called for first time service with Terminix, 3 times in a row no one showed up to my scheduled appointment time. They apologized and said my name kept getting pushed back in their system. They gave me a $30 cr credit, which I personally didn’t feel was enough to make up for all the inconvenience but... My final bill was supposed to be $159, with the $30 credit. The tech tried to charge me $210. He told me to call the 1-800 number and sort it out. I called...they told me it has been fixed. I check my account...I was charged $170. I call Terminix demanding a complete refund, explains ALL of the inconvenience and now the wrong charge. They refused to refund my money or fix the amount they charged me. I had to dispute my charge with the bank. Way to NOT fix your mistakes and make things right Terminix.

Bought the pest control and not working - Have more roaches and pests than prior to when they did a inspection and supposedly bait etc. Waiting for revisit as just tonight had another huge water bug roach, So if they can't do what is needed, will cancel the pest control.

We’ve been Terminix customers for a long time and I’ve given them plenty of my business. They’ve been overall okay. But I’m not really happy with them right now. They said that they were coming out—one was for a termite inspection, and three times, no one showed up and I didn’t get calls saying why. And then one time was for a mosquito treatment, so I went with another company for that.

I have a regular service set up with Terminix but I can also call them as needed. And a couple of weeks ago, they had someone remove a wasp nest from my garage. The same technician comes out for our regular service, and he has been efficient. He goes through the outside of the house. And the first time, he did the whole house, the inside and the outside. Now, he just does the outside and my deck area.

We used the services of Terminix one time for a termite treatment and it was great. We were infected by a previous termite infestation and they did the treatment inside the walls of the building. The tech who came out was great as well and the pest were gone after the service. We are happy.

Terminix handles our regular preventative spraying. We usually schedule the service twice a month. Logan’s an excellent service tech. I've been working with the company for 15 years already.

I've had Schendel for more than 10 years but then they were bought by Terminix. More recently, we had seen some evidence of some boards in our house being eaten by termites. We also saw this a couple more times at the corner of our house. So, we pay money every year and now we expect Terminix to have a run by once a year and look at everything. Working with their technicians has been really pleasant. We also got sticky traps from them and we have them all over the house. This makes me feel safer. We even caught a mouse in one of the traps recently. Since their service, we haven't found any evidence of termites.

I had ants and I had a scheduled appointment with Terminix so I just waited until they came. The technician was very polite. Since having the regular appointments with them I no longer have termites and when I call for insect issues, they come right out and take care of it so I'm satisfied. I would recommend Terminix.

We had cockroaches and Terminix has been out at our place many times. I call them for service and I've been well pleased with the technicians who have been at our place. They've been doing a good job. I had one technician who has taken care of me on a regular basis and he turned out to be one of the best people I knew. He kept coming, fighting for me and tried to give me tips on what to do. I've been dealing with the cockroaches for a year and a half now and it took several treatments to finally get rid of them because the next door neighbor's place is infested with them. In the end, using Terminix worked out well and I suggest others to use their services.

I had my first appointment with Terminix. Their technician was great and she placed a lot of traps and bait. However, I'm still seeing pest activity here and there so I wanted them to come back out. I was supposed to have a free checkup a while back but they never came. Nevertheless, I'm good with their service and I highly recommend them for coming out and getting the job done.

We had termites then and Terminix did the bait traps. Since then, they come once a year. So far, the technicians that came out were very nice, very knowledgeable and they answered all of my questions. I've always had great results with Terminix. In fact, when I called this morning, people were friendly and concerned. And I've already received a phone call about meeting me at the house tomorrow morning.

We use Terminix and it has been working. They call that they're coming and then they come. They were here and they sprayed outside for future carpenter ants but I’m seeing ants again. They're in the kitchen or usually on the bath, on the porch and porch chair, and upstairs.

Scheduling a tech to come for our quarterly service with Terminix is very easy. I get notified well in advance and the technician calls and lets me know when they’re coming. Usually, if I just have the techs spray the outside of the house then I don’t even see them. If I have a special occasion where I wanted them to come inside then I interact with them quite a bit. The tech who comes has changed and I have the third one now. The first one was very good but the second was not as friendly and eager to help as the third one. The third gentleman was wonderful. He sprayed the outside when he came then I asked him to also come inside, ‘cause I’ve been seeing more spiders, and I had a very good experience. Since my problem is spiders, I don’t really pay attention to the external side of it, but I have noticed an improvement in what I was hoping for. Terminix has got the system very well passed.

We had a recurring problem with bugs. I tried curing that problem myself. I had under-dose in chemicals, spraying there and doing this and that but I just couldn’t seem to get it under control but Terminix did. Terminix came right out and took care of it. They've sent two different guys and the service has been wonderful. We called them up and within a week the technician was there. And I haven't seen any more bugs.

Terminix comes to my house for quarterly service. They came out and sprayed for ants. And when they sprayed for ants, it made it worse than it made it better but I haven't had the time to even call them back or anything. And then I also need to get a hold of them again because we got lots of spiders and stuff in our front yard. And the ants, they love that stuff. But other than that, they did a pretty good job. They’ll work with me with the schedule. The technicians are friendly. If you ask a question, they're gonna answer you. I like that about Terminix too. They give a good service with their timeliness and helps you out that way if you're working or had a bad experience.

Terminix has been out twice and the problem has not been fixed. We’ve called them a third time to come out and the problem is worse than what it has been. When we called to get them, they said they didn’t know when they could come out and they would call us back. They never called us back, so we had to call them again and when we did, they said that we had an appointment this coming Saturday, which we had no knowledge of whatsoever. The techs come in and do what they supposedly are doing, and even though nothing seems like it’s been able to work, they’re courteous and friendly.

I just bought a house and I wanted to get it checked out. And scheduling a service online with Terminix went well. The Terminix technicians were very nice. One of them did the outside and one did the inside, so it went really quick. It seemed like they were only here about 10 minutes and they treated my entire home in that time. I’ve been pleased with it so far. I’ve seen a few bugs here and there but that’s to be expected.

I've been a Terminix customer since 1994. They come out once every three months and send an e-mail one week ahead. I still have a problem with very tiny insects in the bathroom and some mice that sneak in there, but they suggested to do an enclosure around the house. I'd also like them to choose better chemicals.

A friend suggested Terminix and we got them on the fall of last year. Our recent experience with them was good. We had some spring critters that we didn’t want to turn into anything bad, and they came out at the end of the season to spray the yards for mosquitoes. The mosquitoes are still heavy in the yard but I haven’t seen anything inside the house. When I called, the rep set up the service and then took care of the rest. Additionally, he lets me know how he's gonna take care of the house or the yard and what he's gonna do whenever he does a service call. Terminix is a great company, has reasonable prices and is one that I trust.

Our parents had the Terminix service before we bought the house from the estate. We did a carry on and we really don't want to be without the Terminix service. We've been a customer for 5 years now and they come out quarterly. They normally call us to say that it's time for a visit and we either concur or say, "No, we can't do that. We'll have to do it later." The techs come out and do their thing. They checked for spiders and other infiltration around the house and garage and treat the affected areas. If we're home, they might talk to us. If we're not, they leave a note as to what they've done and then send the bill. And since we don't have any infestation, they've taken care of the problem. It's a good service and we've been very satisfied with it. Also, we have recommended them.

Terminix visits quarterly. They generally call and/or email to let me know that they are coming out. Recently they sprayed outside the house, and ever since I’ve been using the service it has been great. I've been with them for roughly ten years now. Then, it was something else but the company got bought out by Terminix. Everybody that I have interacted with has been very nice. I’ve recommended Terminix on our homeowner's association website.

Scheduling with Terminix can sometimes be a little eventual. When I talk to one person they say they're gonna schedule it in the month that we’re in, but if I talk to somebody else, they say they can take care of it. There’s no consistency in how things are done and sometimes it becomes a hassle. For the recent service, they scheduled a time that worked for me and they did the normal maintenance. The pests are not getting in my home because they’re doing the proper work on the outside of my home like they always do. However, now I need to reschedule the next service because it's only two weeks apart and it should be a month apart. There are a couple of issues, but it doesn’t mean I don’t like them. I recommend them.

We have ants problem and since having Terminix, our pest activity has been good. We've been with them for two months now and scheduling their service has been very easy and they email me. The technician that came out was very nice as well.

I have a Terminix insurance that I pay quarterly and they inspect the property once a year which I usually request it to be done in May. I also get Terminix to spray the porch as well as the whole house once or twice a year. Their techs have been fine and the pest activity has been good. However, the billing has been ridiculous. From the beginning, I'd get multiple bills, usually because of the quarterly service, even after I've paid it and it has been very frustrating. I'd just tear them up after I've paid. It's probably automatic but they should just pull that after the bill's been paid. I've discussed that with the technicians, including John who I've had for many years.

I was with an exterminating company out of Anderson and they sold my contract down the road, and Terminix bought my contract. I have an automatic appointment with them. Each year I pay them a fee and they come out, inspect, take a look at things and write a report. And this had been going on for quite some time. They’ve been very helpful to me with any problems. I have two properties with them and they do both of them on the same time that they’re here in Redkey. I recently had them for an annual inspection and my experience was fine. The guy was friendly and sociable. He did his job and seemed to know his business. Overall, we’re satisfied with Terminix. They do the work professionally and get on about their business.

I've been with Terminix for years and their technicians have always been friendly. I had them do an inspection not too long ago and the tech that came was fine. I asked him while he was going around looking for termites if he would also look for any place where bees might be getting into my house, and he was very nice about doing that. As long as they know what they're doing, I'm not gonna have a problem with my household.

We came to the end of the bedbugs treatment with Terminix and then we started regular checkup. When we were doing the bedbugs, the technician was the same one every time and he was excellent. We didn’t see anyone the last time because they worked outside, but when we got home they told us how long to stay out of the house. We were very pleased. All of the guys that have come have been very, very helpful, very friendly, and very knowledgeable.

I had bed bugs from my granddaughter going around the places she shouldn’t have been in February and I called Orkin. They said that they were gonna have to heat my house up to all those degrees and it’d be like over $2000. Then I saw that Terminix was a lot cheaper and they came out right away. They treated my house. They came back a week then they came back in two weeks, then came back a month later and I didn’t even have any bed bugs. I thought that they saw one after the initial spraying so I haven’t had any more problems.

When I scheduled a service, Terminix sent me an email that they were gonna be here and they showed up to spray on the outside for bugs and stuff. Since the service, the pest activity has been good. But the service is pricey and I'm about to change. They can do an inspection, but I'm not in the market to be deluged with additional emails from them that are not wanted.

We had a wood shake roof that attracts a lot of bugs and that also then attracts predatory spiders especially a brown recluse spider. One time, my wife got out of the shower and picked up her towel and a brown recluse spider fell on her and bit her just below her shoulder. We ended up having to get her to the hospital over that. She got better but we realized we needed to get treatments and we just moved to that house because I got married. I had Terminix in my previous house in town so I called up and had them carry over the service to the second house. They had been good before and so I stayed loyal to them.

I've been with Terminix for three to five years and my experience with them has been great. We had issues with ants before but since Terminix has been coming out and spraying and since we've been on their maintenance program, we haven’t had that issue and I haven't noticed any creatures or ants. But it's important to have the preventative part of the service, so I wouldn't cancel the service now that I don’t see any ants because the ants could be back.

There are bugs around the house so I got a quarterly service from Terminix and it has been great. Fortunately, I have the same tech, so he knows the house and knows what to do. He lets me know when he was coming, shows up, and does a good job. He’s very good and knowledgeable. Others should get Terminix service too.

We've been very happy with Terminix's service for a number of years. We've also been very satisfied with the results. We scheduled for service over the phone a few weeks ago and my interaction with the representative was nice. We had some ants that were invading our bathroom and a few in our kitchen. The technician was on time and very nice. I asked him to do a few other spots and he was very cooperative. We don’t have ants in our bathroom or our kitchen now. So he was very efficient and timely. He did a good job.

I'm an old customer with Terminix but we moved to a different city. We stayed in an apartment for a year and had a house built. We were getting a lot of spiders and I called to initiate a new service with Terminix. They got me within the week and it was good with their rep over the phone and the technician. My husband saw pest activities on the inside and I saw them in the windows. The technician did the inside and he said he did the outside but I'm still seeing bugs. Now, I'm seeing them on the floor and on the walls. And I saw a roach which I have never had in any residence that I've lived in. It has been almost a month and I was gonna call Terminix back.

I've got Terminix on a service contract and they come routinely. I started them when I bought the house two years ago. I don't have pests and I didn't have pests to start with. When it's time for my service I get an email that lets me know, and then I also get a phone call shortly thereafter by whoever is coming to let me know they're coming on that date. If I need to reschedule, I do it online and everything seems to work out well. All the technicians I've dealt with are very professional and they've taken care of everything I needed and let me know if there was anything that caught our eye. Also, they work well with my dogs.

One of my aunts referred me to Terminix and we had a good experience with them. They showed up on time according to the text we received. And the guy who came covered all of the areas that we thought had activities. It was a good visit. They sprayed three weeks ago and the guy who came that time saw a lot of spiders. So this last visit was a follow-up to check the activity. There are less spiders since then.

Many years ago, I had some ant problems and it was taken care of. Terminix's technician went around my house and one of my outbuildings and everything worked out great. Now, I’m on a regular schedule with them which even in the winter works. They notify me ahead of time when they’d come. I live pretty close to a lake and Terminix has been fighting ants, spiders and earwigs. The technicians have all been super nice and I'm completely satisfied with Terminix. I even told my neighbor who was fighting ants a while back that Terminix would help her with her problem.

We're on a plan with Terminix where they come regularly and that's been fine. Now and then, we see the occasional spiders and little creatures that lots of people have different names for. We've had different technicians over time, but I have also seen the same person a couple of times too, so there's been some consistency. They call in advance and we mostly do exterior service, so we don't see them a lot, but they've always handled things great. When we had a problem last summer with ants, they were right out here and solved it very quickly, and we haven't seen those ants since so it's good. The only thing that would cause us to discontinue service is the cost. It's expensive. It's worth it for those of us in the household who are squeamish but if it were cheaper that would be great. Other than that, I'd recommend them.

Scheduling the service was easy but, on the day that I was doing it, their online scheduling was not working so I ended up calling them. And then, my husband met with the technicians that came out and was pleased with their service and everything that they did. We haven't had any pest problem in our home since then. I also appreciated the communication by email when they were coming out. In fact, I received texts and emails about their visit. I would recommend Terminix.

I usually call Terminix as needed. And I tell them what I want and they come and take care of it. Their technicians change every time but they've all been professional. They come in a truck marked Terminix, they do their thing and as soon as they were finished, they report what they found and what they did about it. And in most recently, we had an ant problem and the technician took care of it.

We were having trouble with ants and Terminix had someone come in and got rid of those, and some spiders as well. They did a thorough check of the house and it seemed they have everything cleared up. There were a couple of ants for a few days afterwards, but they don’t seem to have appeared again. Scheduling the service with Terminix was pleasant. Their technician was very informative and told me what she was doing and why. It was a positive experience overall.

A property that’s in a relocation program is for sale and as part of the relocation program, the relocation company that took over the marketing of that home and acted as the seller had inspections done. In those inspections, they found termites and the homeowner they were working with had Terminix come out and do a bid. When the relocation company took possession of the home, they wanted me to go ahead and have the treatment done so we wouldn’t have to worry about it later on. When the technician was out there, I met him, let him in and then left. He called and the power had flipped off in the house so he couldn’t drill.

I have a Terminix regular service invoice and they schedule my service. They came to my house when we called them and they worked on fixing up the attic so that it will keep the squirrels and bats out. All the techs are fantastic.

We lived down the country and the house we lived in at the time had a lot of wood. We wanted termite protection and the insurance that Terminix offers for termite damage, so we went with them and we've been with them now for four years. When Terminix came out recently, we were at a different house and we got their service for termites. The house is wood-sided and there was old termite activity, although very minor, that the previous owners had not addressed, so there was a potential for new termite activity.

I have a contract with Terminix wherein their people come out quarterly and I’m very happy with it. Recently, their technicians sprayed the outside of the house and checked the mouse traps in the garage and refilled the bait in the mouse traps. Terminix sends out a fabulous and great technician and his name is Chuck. He sends me an email telling me when the appointment is. Chuck also always calls me the night before and reconfirms the time and asks me if I have any special issues. He’s great. Since having Terminix’s service, the pest activity around my home has decreased.

We're on a program with Terminix for every quarter to spray the yard, and there's the mosquito thing every month. They’ve been very helpful. They want to know what our needs or concerns are, and they're willing to do whatever needs to be done to take care of any issues that we might have. The tech is absolutely great. They’re friendly and they’ve done a good job for us. We’re supposed to get our second spraying tomorrow, and then I discovered some more carpenter ants which they are going to be taking care of tomorrow as well. Overall, the service has been good.

I was in the hospital and one of my boys came back and found ants in every place. He called his brother not knowing that I had Schendel normally, but Henry, my older son that lives here knew the guy that does the service. And so, the guy came over and got rid of the ants. What he sprayed worked, and he also left a little ant trap that looked like an upside-down fast-food ketchup container. So, from what I can see and the kids said, he did great. And I'm thankful for him for coming and getting it taken care of.

I started with Terminix back in 1982, and I've moved twice and taken them with me. I pay by the year, so they come out every month to set and check traps. If I need more traps, they put them. I've had Darryl the technician since 1993, and I've moved twice and he's fortunately been in both places. I was so excited when we came back here and we got him. They're excellent and I wouldn't be without them.

We live out in the wood and we still have to deal with some issues, but the pest activity has been much better since we started having Terminix come. Scheduling with them is pretty seamless. They call me in advance and again if I need a subsequent visit. Also, the service technician, Ricky, does a great job of slipping me in on his calendars. We called him back right after the Memorial Day weekend because we had quite a lot of wasps and he handled them effectively. Overall, they are very responsive, and that’s exactly what you want when you have pest control issues.

I've been having issues with wasps and I gave Terminix a call to schedule a service. They rescheduled once, but they ended up showing up. The Terminix technician was nice and he sprayed all the wasps down, and I've barely seen any since the service.

We have a quarterly service with Terminix and the tech was here last month. He is supposed to be back in August, but we still see some ants and earwigs in the kitchen after he treated. So, we texted him about when he would come back for the touch up. Overall, the techs sent out by Terminix normally know what they were doing and they tell me what they were doing. They were on time and friendly.

I was not too happy with my latest experience with Terminix. I had a different technician and the guy was supposed to move the refrigerator and spray behind it. The first tech, John, did that before and he advised me that the Terminix techs are always gonna come and remove the refrigerator because the roaches always concentrate on that appliance. Also, he said that the roaches are always gonna be there even though I'm not gonna see them. They are always gonna be right behind the refrigerator and the cabinets although the cabinets were brand new.

I have some problems with my Terminix coverage. I have no documentation of inspection and no renewal of my insurance contract with them. So, I give them about $350 a year and I have no documentation of what I paid for. This has been going on for a couple of years now and that’s bad business. The last ticket I have is about five years old. I gave a formal complaint online this spring but I heard nothing of it. I need the annual renewal certificate that says I'm covered and it expires next year. I also need an inspection report when the guys finish. They used to leave the papers for that, but that doesn’t happen anymore. Other than that, they treat for anything when they come out. They put sticks around the house and look at them. We’ve been in the house 32 years and when we moved in, we had a treatment. And we haven't had a treatment since.

I made an appointment for Terminix then had to change it. After they gave me a new appt the person never showed up. They said someone on their end rescheduled it without telling me. So they were supposed to 2 days later on a day I had a Dr appt. I was running a bit late, called them at 12:47, told them I might not get him in time, they said they would let the guy know to spray outside first til I got there. I arrived at home at 1:15. He left a note with the time on it of 1:10pm so I missed him by 5 min. Called him 2xs and he never called back, called company and they also tried to call him and couldn't reach him. I am not very happy with this company. I told them if they couldn't get out tonight I was going to cancel and go with someone else. So they still haven't called and I'm calling someone else to come out. I have pets and kids and we don't like ants or spiders so I have no choice but to go elsewhere. Very disappointed in Terminix.

I've had Terminix for a long time and they come when I call them. They recently came for our quarterly service and they sprayed the house. We were getting some spiders and pests in the house. Since they've come out, I have not seen any spiders, but I'll call them as soon as I do. But we're having an issue right now with them and their termite treatment. We keep getting letters from them saying that they'll do it for $24 plus a month. But then, when I called the guy, he said that it would cost us $1,000. The cost going from $24 a month to $1,000 doesn’t make sense to me. But other than that, I've had good experience with Terminix.

We got squirrel problems so we tried Terminix. But then the technician found termites. He took on a personal interest as it was really noticeable and he was so concerned about it. He called his boss to turn the contract to termite instead of mice and squirrel. He was a good man. I’m a little confused though as the bills I'm getting seem to come bi-weekly and I thought it was monthly.

We had termites so I decided to get Terminix and I've had them for a couple of weeks now. The technician seemed to know what he was doing and he didn't try to sell me a bunch of other stuff, so I like that. Setting up the appointment was fine but they said that they would call me ahead of time and let me know what time somebody was coming out but they didn't do that. The technician called me on the phone after he got here but it worked out okay.

We needed to get Terminix or somebody to come out because I've noticed that we had termites. I called several companies and I got just one quote and they were Terminix. The rep explained everything to me and then set up an appointment, told me it was free. I made an appointment with them and they came out and the rep showed me everything that they were gonna do. And then after that, he quoted me a price and I thought it was the best price so I went ahead and did it.

I just put Terminix on the contract about a month ago, and I set up the service over the phone and it was very simple. We started seeing a few spiders and ants because we had a very wet spring so I wanted to take care of it before it became a real problem. And our service with Terminix made a difference.

We've set up quarterly inspection with Terminix. We knew Mike before so I talked to them about adding him to come in and do our quarterly and he always does a really good job. Every time I need a quarterly inspection and spray and everything like that, he is always able to do whatever he can. Then, if there are specific times that I'd rather have him come, then he's always willing to do that. He also always asks whether there are any issues. He comes out to spray and then set the new traps in if he needed to. At one point, we had a problem with mice in the ceiling but he always adds new traps and whatever it is that he adds on to it.

We have a contract with Terminix where they come once a month. The rep is always sweet and calls me by my name and is very friendly. He's always thorough and I'm very happy with him. We had a raccoon problem and some mice issues a year and a half ago and that’s the only time I’ve ever called them out. However, the rep that came out was not the one that I have every month, and I wasn't real happy with him. He seemed to be a little quizzical about going a little deeper and finding the critter, which we ended up finding ourselves. So we paid a lot of money for somebody that was supposed to be an expert. But I've been very successful with Terminix overall.

I have a brand-new house and we had a few spiders coming in, as well June bugs and a lot of wasps. It was more than I was used to seeing and so we called Terminix. Their technicians were very professional but then after their first treatment, I didn't really see too big of a difference. My wife contacted Terminix and they're sending somebody out again. Still, I'm happy with Terminix's service and I recommend them.

I have seen some termites so I needed Terminix to get rid of them. Scheduling the service was good and there were no issues. They came out promptly so everything floated smoothly. My wife was around when the technician came and she said everything went smooth as well. Now, I haven't seen pest activity.

I scheduled the Terminix service and the representative has been alright. The technician came early in the morning. Ever since the treatment I haven't seen a mosquito. But their chemicals burned my lawn and I just want my lawn to grow back.

The service provided by Terminix was in the house in New Hampshire and it’s a seasonal situation where it needed some taking care of. Various heads of barriers broke down and the house had some ant problems. I scheduled the service online and then I received the call from Stacy from Concord, New Hampshire and they had an opening that was earlier than what was booked. We were able to do that so that was good.

Every quarter, Terminix comes out and services our home. I've had a couple of different technicians come and they're good. However, I've rescheduled a service before and it's better to call it in than to do it online because sometimes they don't get the message. But the last time someone came, the guy was good and asked me if I needed anything. I have three dogs and he was also really good with them. There has been no pest activity since the service.

We signed up with Terminix for spraying outside of the house so that there would be no ants or fewer ants and spiders, and the rep has been very helpful in scheduling our appointments. He has always been very amenable and he comes out and talks to me at the end too, which I like. Plus, the only bugs I see are dead, and that's good. This is the first year in 10 years, and I haven’t had a swarm of little sugary ants coming in through the outlets. I’m happy.

We signed up with Terminix for a spray for mosquitoes. We have a regular service and they've done it twice now for us. On the last one, they said they provided an updated formula and it works not only with mosquitoes but some other yard insects as well. We have seen a marked improvement in our backyard concerning mosquitoes especially so, we feel good so far. And the technicians have been absolutely wonderful. They always call first, let me know that they're coming, and they come right when they say they're gonna come. So, I always know when to expect them. And then if I'm home, we can have a conversation about anything that I particularly want them to do. But even if I'm not home, they will go ahead and do things on schedule and leave information for us at the door.

The wife found a roach in the house when we were moving in on April 20th. We had just bought the place and it was built in ’04 so it isn't very old. They ended up being wood roaches. When the technician first came out in the beginning of May, he sprayed around the outside of the house then he went inside and sprayed. He found a few dead ones and it seemed like it might have worked. But it seems the problem is getting worse instead of better.

Years ago. I was having a problem with springtails and nothing I could find at the store could handle that. I gave Terminix a phone call and the rep I spoke with was good. I told the rep I've used the internet to figure out which bug it was and told them that I needed them to come by and do their thing, and their technician was out in a day. He was really nice. My house doesn’t have a basement. It has a crawl space and he didn’t have any qualms at all about going down into that nasty crawl space and spraying his special dust powder around. I tried to offer him a towel because it's dirty down there but he already had his own towel and booties so it was no trouble at all. He wiped them out in one fell swoop and I've just kept Terminix as a preventative since then.

The Terminix technician came out to do an annual check for termites. He did his walk-around inspection. And then, he went under the house and checked that out. The only issue I had was he showed up unexpected and I was getting ready to leave, and I had to wait around on him a little bit. But usually, Terminix lets me know in advance when they come. I’ll recommend them.

We treat recreation areas and currently, we're treating three areas. We have a mouse problem at Celina. We’re in a national forest and so, there will always be pest. Terminix is good and since our service with them, the pest activity has been a little better. Like for this historic house, it always has mice but they put out the traps and sometimes it looks like they don’t change them that often. However, they just have too much of a turnover of technicians. So sometimes I get a really good one and they’ll communicate with me very well. But then I won’t hear from the next one for a while and then I’ll hear that there’s a new one. Also, one time they need to get a key from me for the historic house and I’ve given out each different keys. But then the technician quit or whatever and then I never saw the key again. But I’d recommend Terminix.

I was with Terminix in Indianapolis for 15 years. I got to where I knew them and they would ask how the family was on a regular basis. Then, I built a new house and moved here in February. I had some ants on the inside and I decided to go ahead and have Terminix come on a regular basis. They call to schedule my service and tell me when they would be out. Their guys have always been very nice. I was sick the day that the tech was here. I opened the door and told him everything was fine. It wasn't necessary to come inside and the guy said he would take care of them. I’ve not seen any ants since. I would recommend them if anybody asked.

We have termites and we got Terminix to keep bugs under control. The same guy seems to come all the time and he's very friendly, nice and helpful. Our son in Indiana had termite damage and Terminix paid for the repair. They came through for him and that was impressive.

We just purchased a property in May and we wanted to get it checked because it's on a lake. I know that the termites go to where it's wet, that's what they like. I gave Terminix a call to come over and to inspect the house and someone came out. The techinician showed his badge and explained what he was gonna do. He said he was gonna go to the house and I could come with them. He looked for any signs of termites and checked around. He didn't find anything but he recommended if we wanted to do the treatment plan. We have ants and I've been spraying them but I'm thinking of calling Terminix to come out and do it because it's a losing battle. The tech told me when they came out that if the regular ants eat the bait stations they put in, it would kill them. But the bait stations do not attract ants, it's only to termites.

I've had a couple of problems with hornets and mice. Terminix comes out to my place every three months and their technician goes through the whole house for me, up in the attic, down in the cellar and outside the house. I was gone for two weeks since the last service and when I got back, I didn't see any bugs at all. There weren't any mice around either. Their service has been very good and I've seen a lot of improvements. I enjoy having Terminix.

Terminix comes and checks for the rodents in two of my houses. I have service every three months and I’ve always been satisfied. The customer service is excellent. When I call, I set up an appointment and they come out here. I’ve had different technicians and they are good. I never had a problem with them. Also, I see results from the service and there hasn’t been any pest activity in a while. I've been with Terminix for years and should you have any problem, give them a call.

Terminix came to do an inspection and they treated for mites. I chose the date and the Terminix rep was good. I worked with just one technician and he was also good.

I was getting carpenter ants and I had a mouse problem in my attic. Terminix told me exactly what the service was gonna be and they exceeded my expectations. They knew what they were doing and they explained everything that they were doing, and they could answer any questions that I had. I haven’t had any issues since, and they said they'll be back in August so I'll see them again.

All my calls to Terminix have gone streamlined and it’s been a good experience when I'm scheduling a service. The last call I made to them was when I saw some other bugs out after they did their quarterly process of their program and I wanted them to address it. So, they came out as specified in the agreement that they would come out in between my scheduled appointment if we saw anything we felt should’ve been addressed during the quarterly appointment. There have been different technicians who have come out and their visits went well. One of the things they could do is that sometimes they really do a more thorough job in addressing what I’ve asked about, which is why I pay for the service. Otherwise, I have to have them come back out. Other than that, our situation regarding the pests is better than before.

I had Terminix at my other house and it has been a reliable service. They now come out quarterly. I've spoken to them on occasion when I'm here and they do the service and they're very accommodating. They do everything I ask them and I feel confident in them. Recently, I got a notification on my cellphone that the scheduled service was gonna be performed and they did it. I got a follow up text from the guy who said it was done, so that was good. I have occasionally left notes when I get the notification that they're coming. Sometimes I’ll put a note in the account online that says please come inside and treat the basement and then they always do that.

We have a monthly service from Terminix. And they spray for bugs and set the traps and the bait for the mice. We have the same guy every time and he's awesome. His name is Logan, and he always asks, “Hey, what can I do for you? Have you seen anything, anything that I need to…?” We still catch mice because we're in a golf course somewhere out and we have a garage downstairs. But in the whole time we’ve had Terminix, we’ve only seen one upstairs in the area where people are. So Logan is doing a good job of catching them before they get a chance to get up here.

I've been very satisfied with what Terminix has done for us over the past year. Whenever I've needed them, I call and they come out and rectify the situation. Their technicians are very thorough and they explain everything. I had carpenter ants and mice and though their technicians had to come back a second time, the ant pest activity has dissipated and there are no more of them. On the other hand, the problem with the mice is ongoing because we live in a rural area. Still, I think that problem is under control. In sum, we're satisfied with Terminix and we will continue to do business with them.

Terminix does quarterly maintenance on our house. However, I'm not completely happy in terms of the cost that has been steadily going up over the last year and a half. For us, scheduling is normally a couple of days before. We respond to whatever window time they give us with, "It's fine," or we tell them to come at a different time. The most recent time we had a technician come over, he sprayed our house. We know him and he's a good guy. Also, he has been consistent with us. The pest activity has been satisfactory since the service.

Terminix comes monthly and I haven't seen any pest. They send the same technicians as long as they don’t get sick and the one I have right now is very pleasant. Their representatives over the phone are very nice too. It's an excellent experience.

Terminix is fine. Looking back at the records which goes all the way back to 2016 and further so we have been a Terminix customer for a long time now. They come and they treat the property twice a month. The technician has access to the building so he normally comes in on a Saturday morning. He treats the areas that needed to be treated inside and out. After that, he submits an invoice to Equifax. However, the invoice needs to be sent to Collier.

I live in a log home next to the woods, so I need termite protection. Terminix inspects every year and they keep the price reasonable. They usually call and schedule the service and are here when they say they’ll be and they're usually on time. The last technician that came out was good. However, they could probably do a little better on the price since I’ve not had any termite damage.

We have a yearly termite service with Terminix and it's been excellent. Also, it's been good with everybody from this company and I've had no problems. Their billing has been good as well.

The Worst. After reading reviews which I did not do (big regret) I now know firsthand why they are rated so poorly. I needed mosquito control and I had my first appointment set for 05/30/2018, Terminix changed my original date without notice (I had to call to find out why No Show). The tech that finally came out was polite, sprayed where I wanted and for the first 24 hours it seemed to be working. But after three days the pest were back like nothing was done.

I had an issue with moles in my yard. They came to my house and tricked me into a year subscription for an "Exclusion Service" for ~$750. They made me digitally signed a contract in a cellphone. I was OK with it as they state they provide THE STRONGEST GUARANTEE IN THE BUSINESS. They came to install some cheap mole repellers and said they'd come back after 1-2 weeks. After three weeks I contacted them to inform them the mole situation hadn't improve. I texted the inspector as well and he'd say they'd come back soon. They didn't. Called to cancel the service. A day after they call me to inform me the they wouldn't honor their 100% satisfaction guarantee, they wouldn't refund me as "the initial service was completed". This is a rip off. Really disappointed.

The local manager contacted me and is helping me with the issues, and with local management responsive to the problem, there is always a better outcome.

I changed pest control companies because I was dissatisfied with the previous company and Terminix fulfilled all my requirements. I recently had my first service with Terminix and scheduling the service with them was good. The technician was very friendly and seemed to be knowledgeable. He went about and did his job, and there has been no pest activity in my home since the service. I would tell friends to evaluate Terminix.

Recently, mosquitoes were coming in so Terminix sprayed for it. Scheduling went okay and the reps were helpful. Also, the tech was pretty good. Sometimes they're not on time but this time, they were.

We’ve had Terminix for a number of years and they come every six months and treat our house. They reach out to us via a phone call when it’s time for us to have service. The technicians who have come out have been fine and they are doing a good job for the most part. We have had a little bit of pest activity this last treatment, although usually, we don’t see that. My only complaint is that the price keeps going up.

The Terminix technicians were courteous and informative. They brought their alarms and installed them. I learned some things and it was a good experience. I always thought termites lived in the woods and didn’t know they lived in the ground. I had wasps and things like that, but I haven’t noticed them from a certain period, so everything has turned out good. Everything has been whatever I wanted it to be and Terminix is a little better than most services today.

Terminix came, did a free inspection, found no problem with the house, recommended something that we could use to keep it that way, and we went that way. I took their protection plan to get stuff put in the ground to get the termites away from the house and that was it. They were very efficient, quick and professional. They come back and check in six months to a year. I’d recommend them. They are a little bit high in price, but it is what it is.

I called Terminix for prevention. The first and only visit I’ve had so far was pleasant. The technician was really nice and very patient. Before I committed to the quarterly service, I had lots of questions and it was towards the end of the day, and the technician didn’t act like he was in a hurry to get out and get home. He took his time and answered all my questions. So, I was pleased with that.

I had spiders in my house when we first moved in. My brother-in-law sold for Terminix and I had talked to him and he set my account for me. The technician was really fast and efficient, and then he was out within just probably about 15 minutes. They got rid of all the bugs and I haven't seen a bug since they sprayed. They always do a really good job with everything. They're always really fast and efficient when they come and spray my house.

Recently, I had Terminix come out for a routine visit. I worked together with them and set a date manually. Speaking with their representative went very well and setting up service with their technician was great. The technicians showed up on time and when they left, they said it'd be an annual check but they suggested that I call in quarterly and ask them to come out and check the status.

I have Terminix come at least two or three times during the summertime because that’s when I have issues. They schedule it, and they have a system where they send you an email and say your upcoming appointment is scheduled for a certain time. If it's not convenient, press this and then it links you to their page and then you can either reschedule or cancel it. We live in the green mountains of Vermont so there are lots of critters here, and if I feel like the level of activity is too much, I can always call Terminix and they’ll come out for me. They're doing a great job in the pest market and especially where we live. Also, I've had a couple of really good techs. There was one time where a guy only came once and I didn’t know him, but generally the same guy comes all the time and he asks me if I have anything that I'm concerned about. The last time that Chris came out, I said I have carpenter ants and he presented a solution, and they're really good with that.

I've been with Terminix for two weeks now but I had it when I lived in California, but we hadn’t used it for several years. We schedule our services online and it was very easy. I just put that I wanted to have someone come do an inspection for termites and they scheduled it. They were here very quickly. They sprayed around the house, but I'm still noticing stuff so I may have to call them back out.

Terminix would call us to schedule their service and the guys that come out were professional. They checked around the house, in the shed and the garage. We got a little tin building out there and they checked that as well. Everything has always been all right. Terminix is very good and they do very good work.

I built a house in a new development and Terminix was going door to door to all the new houses in the area and offering services. They had pretty good deals and so me and a bunch of my neighbors went ahead with them. During the initial service, the tech came came up, introduced himself and let me know he was there. He took care of the outside of the house fairly quickly. Then there were a few places inside that he sprayed. He was really polite, explained what he was doing and then he was on his way. When it would rain, we’d get a bunch of spiders in the mechanical room and the downstairs bathroom. But since their service, it’s rained a couple of times and we haven’t had a single bug. So far, I’m happy.

I have had bait stations from Terminix for 10 years. They come and service, most of the time I have to show them where they are. I recently had a termite swarm and I have called 5 times. Every time I waited at least 10 minutes on hold to get someone who then said they do not make appointments, they would contact local office (which is not possible for me to call), they put on hold each time for another 5 minutes and come back every time saying they could not reach anyone but someone will call me back. No one has. I went on their website to try and make an appointment which is what the recording says you can do while on endless hold and it is not possible to make an appointment online, you fill out the form and press submit and it comes back not able to submit. Their service is horrendous.

I have had nothing but grief from these people since they showed up. A friend highly recommended them so I thought I would try. First off the encapsulation. They sold me on to put under the house is crap! The dehumidifier they put in first was not installed correctly. When they came out to inspect it 7 months later, they found that it has been leaking under the house for 7 months, causing more mold than what was already there. Then a month later the device started to mess up and you can hear it through the floor as it was about to burn up, after a few weeks they came out and replaced it again. I could of saved myself about $5000 worth of headache if I wanted to screw up my house with mold myself.

We have real bad mosquitoes and when we were at the resort, and I saw a fog and I wondered if people who live in the house could get that. I did research and Terminix came up as the number one company. I read the reviews and then I called them and we're doing good so far. They sprayed once and we had a little bit of mosquitoes still there. And they come back and did it for us and we haven't seen one yet. So we haven't even had our 2nd real application. They come out once a month from April to October, which is the season for the mosquitoes. The Terminix technician is super nice and careful. He explained he wouldn't spray the flowering plants on the bloom because we're trying to be careful about the bees. I'm so satisfied and thankful that there is such a thing as the Terminix service and that we can enjoy our time outside. I've already recommended them to several people.

We saw a little web coming down through a beam. When my son took it down, he saw that he had little white worms in it so he said that we will go to Terminix. We called them and they came out and found out it was termites. So Terminix went on and did the job. They put 18 sticks around the house and done this up here with the wood. Then, they told us to call them if we had a problem and if not, they'd be back in a year. But they're still coming out of this wood up here so, I'm not satisfied.

We had some pest issues and it was time to call an exterminator. I called Terminix and asked about the cost and prices, and they scheduled for someone to come. They had a new person in training the first time they came, and I assume that's the person that will be coming back 'cause we signed on for a seasonal package. However, since they don't have an office here in Fort Wayne where I'm at, I'm usually looking at a week or so when scheduling. I've had to wait every time I call there, but I deal with somebody. I'm still seeing a few pests here and there, but it's a long running issue with this old house. The occasional pest we're seeing now is night and day compared to what it was before I called Terminix. I'm planning on continuing with their services. I'm not a life-long true believer yet, but I feel pleased with the service and their thoroughness. It was money well spent and I would recommend them.

I had an issue with carpenter bees and scheduling the service with Terminix took forever. I called the Raytown office and they didn’t schedule my appointment. I called again and they were supposed to have been out here one day in the afternoon. They didn’t come. So I waited and waited and I called back. Then I called back the next morning and tried to get them to come back out again. They didn’t come that day either. So I said okay, I've had it. So I called and got a hold of somebody in Texas, and got a hold of somebody in Tennessee.

This year was a little bit tough. Terminix had to come out a total of three times before we started seeing a decrease in ants but usually, it’s not that bad. It just seemed like this year, they were particularly stubborn. The technicians that came out were sometimes different. But the last few times, it has been the same one and was very good. They answered questions and were relatively easy to get a hold of and would give us a heads up when they're coming by email and then a phone the day before. They’re very good and we appreciate it. We wish we didn’t have to use them but we do and they do a good job. Our pest activity has definitely decreased.

Everybody from Terminix is always very pleasant. They come out on a regular basis for maintenance and apply what’s needed. I don’t have any problem at all with them and that’s why we’ve kept them and used them for some time.

Our service with Terminix is already scheduled and they come and tell me when they're showing up. Then, they go ahead and treat the house. If I'm here, the technician informs me of what he has done and if he spotted any trouble areas. They mostly do the outside and since they've been out, I have no signs of any pest activities. They're a good existing company and I'm completely satisfied with their work. I would recommend them.

I needed some kind of protection against field mice and things like that so I got Terminix. The reps were very responsive when we were scheduling the service. And the technicians were very friendly and cooperative. They did everything I asked them to do, so they were very nice. They did an exclusionary treatment to my house recently where they sealed the wall up into the outside crevices to get inside to prevent anything from getting in and they did a good job with that. We had a couple of mice over the last couple of years that seemed to get in somehow and I thought that was where they were getting in. I figured as the house gets older, I would like to have that protection on hand. It’s a lifetime protection thing as long as you pay the maintenance fee every year which was what I chose to do. I called them back where they missed a couple of spots and they’ve taken care of it now. Terminix is worth the money and I recommend them.

I have been a customer of Terminix for 10 years. They bring in the little spray can and spray the inside and the outside. I’ve had the same person for a number of years. He’s very courteous and kind and knows what he’s doing. That’s why I keep doing business with them. When it comes to pest activity, there are a few dead ones laying around and you just sweep them up.

I had some ant problems around the home. I called Terminix and I had a pleasant experience with the rep that I spoke to. The technician did the outer perimeter and since then, it has been okay. I still have issues though but it’s that time of year. Terminix has been good since I’ve used them and I would recommend them. They are a good company to consider.

We were having issues with spiders. Terminix came and sprayed inside and outside. This was for a business property, and everything got done. When scheduling the service, the representative was very detailed. But they had us down as residential. So the person who came out to actually spray was somebody who did residential. But everything else was fantastic. We haven’t seen pests after. And I believe that they will be coming out every quarter. So I think we will be okay.

Terminix comes once a year for inspection and most of the time, it’s a different technician but they all have been nice. They’re just inspecting the outside and inside of the house for termites. They answered any questions and they always gave me their cards to call them if I needed anything. My experience with Terminix was good.

Terminix's technician is very nice and professional. He sprays for cockroaches and beetle-type bugs around once a month which is what we usually have issues with. I see him come more often during the summer than in the winter but still after the service, the pests just roll over and die. Overall, Terminix does a good job.

We never used pest control before and we always use the termite control, but this past winter coming into spring, we saw ant activity in the volume that we’ve never seen before, so we contacted Terminix to come out and take a look at it. Mike came out and he went all the way around the house. He found an estimate of four or five pockets of ant colonies, told us what it was, showed us where it was, and spent the next hour or so spraying everything down and leaving traps in the garage. It worked wonderfully well because we haven’t seen an ant since he left. This was probably a month ago, so it was effective and Mike is very good at it seeing what he did. The representatives that we spoke with when we scheduled the service were very accommodating. They found Mike for me within four or five days and my experience with Terminix was excellent.

My daughter recommended Terminix to me as she had used a different company for ants before and then tried Terminix, and she had the best success there. I called in and the tech that came was excellent and did a great job. He was right on time and very professional. I had ants real bad this spring and I haven't had them since then. I'm glad I have Terminix. I'm a realtor and I've already recommended them to somebody the other day.

I bought a house that sat empty for several years and we discovered it had termites. We got a few quotes around town and Terminix had the best offer so we decided to go with their services. Plus they were able to finance for us to which really helped a lot because I didn’t have several thousand dollars upfront. Most recently, a technician came out for a routine service call and he checked the status of the bait stations and made sure that everything was good. It's supposed to be one technician who does return work but the person that came this time was different than the person that came last time. But either way, I've gotten quality service out of both people that have been here.

We have been getting Terminix's services for 10 years now. We had ants and they came out and took care of the problem. You can also call them any time for a callback. Also, the interactions with the reps were simple. You just make an appointment with them. The techs were good as well. They came in the house and sprayed the bugs. They're doing a good job.