Terminix Reviews

Terminix is my regular pest control service and I've been using them for about over three years. When I moved into a new home in another state, I carried the service over. There was a flea issue first off when I first moved into the house and the renters before had dogs and cats that weren't treated. So, the owner paid for a local pest control company to come out because they could come out a little faster than Terminix could. So, their tech came out and she paid for that. He came for a treatment two or three times but the issue was not resolved, so I let the owner know that I wanted to have Terminix to come out because it was included in my service for free.

I have a routine service with Terminix and they come out to my place every three to four months. However, I wish they would let me know earlier than 24 hours ahead of time when they are coming out to do work or to change schedules. I work during the week and I need a little more time. Also, I want my old provider back. Sam had been with me a long time but recently they changed technicians again. Nevertheless, since their service, pests are all gone from my home. I'm scared to death of mice and I'll keep having Terminix as long as they can keep the mice away.

Terminix scheduled a time the tech was gonna be there, and he was there. My wife said the guys worked around outside the house and the appointment was good. We used to have a lot of little sugar ants and right now, I see a couple of them. However, we still have a lot of ants in my backyard and they said they’re gonna pour some product to make them get out.

Terminix's treatments have always been good, as well as the scheduling. The techs come out and they do the routine. In the summertime, they do the spraying for bugs. I've had the tech, Brian, for a long time. He knows my house and he knows all the places to take care of. He has even been able to tell me when he sees something and he thinks that he should spray or he should do something, like when there are wasps. Last time, he saw a nest somewhere and he knows where to spray. In the basement, in case a mouse would get in, he puts out bait. He checks all of the places he has to check. He’s very good and I like him a lot. I wish he was still in my area, but he’s not. Although every once in a while, when something happens in this area and Terminix doesn’t have anybody, he still takes this area and he would come back. I also had another tech one time before and he was all right and thorough as well. I would recommend Terminix.

We use Terminix for a number of different things. The last time they came out, they laid the pest control outside and it went fine. It's also easy to schedule their services. They typically give us a notice when they’re coming out and we let them know if there’s an issue. The techs that come out to see us have been coming for quite some time and they've been excellent. They’re experienced, have good relationship skills, and they know what they’re doing. The guy who does our pest control and the guy who does our termite inspections are both very good. The service is too pricey but we have not experienced a pest problem lately, so no news is good news.

I have the yearly service from Terminix on two of my houses, the house I live in and one of my rentals with them. They inspect for termites yearly and they also spray around the houses quarterly for bugs and stuff. They let me know ahead of time when they're coming out and they’re pretty much on time. If they say they’re gonna be there between 9:00 and 10:00, they’re there. They even call before they come that afternoon or that day to let me know how far out there. They’re really good at that.

I needed a termite inspection done and scheduling a service with Terminix was very good. I’ve had a contract for termites for many years with them but I found out that it wasn't economical for me, so once a year, I call for a free inspection and if there's any activity, they treat the house. This time, their tech went around the house to check if there was any activity and he did fine. Everything was pleasant and right now, there’s no termite activity at all.

4-26-18 Called Terminix with ant problem, scheduled treatment appointment, did not get copy of contract. Because of the high cost we asked about cancellation - they told us we could cancel at any time. 4-28-18 Technician came - young, inexperienced, didn’t use other treatments experienced techs use because “it’s too much trouble to wash all the containers”, said there was no sign of ant activity (ants were on the floor!). We were very skeptical of his work after he left. 5-12-18 Had to call for another treatment - ants still very active in abundance. We told them about the first tech. Said they would send a supervisor and a different tech. When tech arrived it was the same inexperienced young man that came originally without supervisor. Around this same time, Terminix called and set an appointment for our “free” inspection. They never came, never called.

We've had Terminix for years and we're very pleased with the service. There are shake shingles on this house and they attract those awesome silverfish, so we just about have to have them come out at least once a month for that reason. Then, about three months ago, the gentleman found out that we had a mouse problem, so we had Terminix come out. They called and set up a time and a date, and we went for it. We found out that the mice had gone from the basement up into the insulation. Terminix took all the insulation out of the attic area and put new insulation in. They did it all in one day, which was wonderful. It was also a messy job but they did an excellent work of cleaning up.

I had spiders and bees so I called Terminix for the actual annual service, but they're coming out quarterly. I spoke to someone a while ago when I first decided to get the service. I had a lot of questions all the time and the guy answered most of my questions. He was pretty knowledgeable. They went down on the closed space and they put some traps down there. That helped a lot. There was a beehive and they took care of that as well. My wife said there was a lot less spiders running around. She hasn't seen any bees around either.

I have been with Terminix for five years now. Every three months, a technician comes to my home. If a technician is late, he calls me personally and tells me what the story is. If he can't make it, then I reschedule. Still, it works out fine and rescheduling is not a problem. Originally, I had one technician but now, I have another. The most recent one has been very good. He explains everything and if I have questions, he will go over everything. I have carpenter bees and they come back every spring no matter what we do but I'm still happy with Terminix. Their technician would come off schedule if he has to, especially in the spring because those bees are all over the place and he needs to come a month after the regular visits.

We have a bed and breakfast and winery and we need to keep the insects and all those varmints at bay. We had a property sprayed in October of last year. It has been six months and we didn't see anybody. We called Terminix and finally, they sent a tech out. That gentleman did a horrible job and we still had spiders all over the place. Then we had another team show up last month and they did a much better job. We got spiders still but there were so many from the previous time and it's gonna take another re-application.

Terminix came for a routine service and the technician did what he needed to do. I asked him about how soon I could have my toddlers play in the backyard and he said that as soon as everything dries, it should be fine.

We have always been very satisfied with the service provided by Terminix. Our Terminix man gets down and gets into my crawl space and sets traps there. We have exterior bait boxes which he checks regularly. We live on a stream and in a very temperate climate. We have water rats that live in the stream bank and when their homes are flooded out, they have to look for other means of shelter. Unfortunately, we’re less than 15 feet from the stream. They tunnel underneath the foundation and get in the crawl space underneath the house, and then we would hear them running across the heating ducts. Not a pleasant experience.

We have our standard servicing from Terminix that we pay for month-to-month. Usually, they call and tell us that they’ll be coming out because they’re gonna be in our area and we’ll just make arrangements to have somebody here. They can also do it without us. The young gentlemen who’ve been doing our servicing have been fantastic. And when we get some unusual ant activity, like when they suddenly bubble up out of the ground, we call Terminix and they’ve always been responsive. But so far, the pest activity is almost nonexistent. We're very satisfied with Terminix. I'd recommend them.

We get Terminix several times a year and I haven't had any problems with them. Their service is working and it is easy when we speak with their representative. We also have the same person who comes out and he's very polite. The last service was a good experience.

Terminix is doing their job and they’re keeping me happy. They send an email and a text when it's time to do the service. I've been using their services for 2 years now and they do a routine visit once a year. They found termites on the back side of our fence, so it was preventative care for the house.

I was having some work done in my bathroom, and when they knocked down the shower, they found some termites, so I employed the services of Terminix. They’ve been to the house four times. Once for the initial termite thing, then for an initial pest control thing, then I had to call them back out, and then a second quarterly pest control visit. They would send me an email saying it’s time for my next appointment, then I can log in to my account and either accept the appointment or reschedule the appointment. Overall, I’m happy with them.

I have two accounts. One is for quarterly treatment and the other is for the termites. Terminix always schedules visits for me and it works out fine. I like that they text before they come because even if you’re not gonna be home, at least you know they’re going to get in the yard. I work part time, so when I get the text, I make sure that the gate is open, and they come in, do their thing and then they will text me again when they’re on their way. I get preventative services and the tech is a very friendly, nice guy. If I have a problem, I call Terminix. In the course of a year, I had to have one callback for ants and they came out. My experience has been very good.

Terminix comes and checks for termites a couple of times a year and it was always a different technician every time. They were really nice and knew what they were doing. They came about a month and a half ago, went under the house and checked and told me everything was okay.

Terminix comes once a year for termites and four times a year for spiders. They contact me by email and tell me when they're coming. They're always very friendly and good. They tell me what they're doing and do whatever they do even when I'm not here. When I first started, they had to come out a couple of times and put in buried spikes. They have the pest activity under control now.

Terminix tells me when they’re coming and if I don’t like it, I let them know over the phone and ask for a different day. The techs are very pleasant and friendly, and they seem to be pretty thorough. For a while, I had a lot of pest activity but the last time they came inside, they did a really good job. However, I’m seeing the bugs turning up again inside. Terminix is coming out Thursday to spray again, and I'll call them to let them know I want inside and outside, not just the outside.

Clark was not checking in with us and we never received the paperwork when they arrived, so we switched to Terminix The Terminix people always check in with us every month when they do their service and they always leave a receipt. They schedule their service according to their schedule and as long as they show up during our business hours to do their services, that is fine with me. They are very professional and they do their jobs greatly.

We would have spiders inside our house and my wife was concerned about that and other pests. We've been using Terminix for two years. They were called Alterra when we started. It's very easy to get the service scheduled. It is set up online and then they come over every three months. The technician rings the doorbell in the morning and lets me know that he's there. He doesn’t do any spraying inside the home, it’s all exterior. The last time he was here, I asked him to get rid of a mud dauber nest that we had, and that was good. He also pointed out a couple of other nests that he found. It’s a lot better now since we've had the service from Terminix.

There were too many critters surrounding our Arizona home and Terminix took care of it. They come out quarterly to check for any and all things, from spiders to pack rats and so on and they send out poisons for the exterior stuff. They were right on the spot and took care of everything very quickly, so I like that. Also, the rep I talked to was very enthusiastic, friendly and helpful. We're satisfied so far.

I wanted a routine house maintenance. Terminix had a good reputation so I went with them. In setting up with them, they were responsive, friendly and knowledgeable, and they told me everything I needed to know. The technicians were excellent as well. They’re informative and professional. They let you know they’re there, what they see, and what they do. I have a few cockroach problems every once in a while. I'll see one or two, but there is nothing other than that. They’re doing a really good job. I’ve had them for 10 years now and everything has been really good. Definitely get Terminix.

We've been using Terminix for pest control service for 10 years now. They tell if they’re coming, we don’t get the dog out, then they come and leave. They came for a routine spray last time and everything went according to what it is that we had to do. They came when they said they would come and we didn’t lose anything. We also had the house tented about three years ago because of termites. Now, we don’t have any bugs inside the house or termite damage. We’re building an addition and most of the old termite damage has been already removed from the new construction. There's nothing active. So, Terminix is doing fine. Also, we live in California so it hasn’t rained a lot and we maintain the yard clear of things. If you're considering Terminix, then use them. Most people that I know are already using them.

Last time, Terminix came out to spray for the ants, bugs, and cockroaches. They call me before they come and the technician is a very nice man. When he comes, he shows me his name, tells me why he came, talks to me nicely, then he wants me to follow him room by room to spray, which is very nice. I’m very satisfied with him. My experience with Terminix is very good.

Terminix comes out three times a year and recently, they were here for their regular routine check-ups and the spray. They notify me when it is time for a service thru a phone call and the guy that comes out usually calls me the night before. The tech who comes out has always been good and he is thorough because he goes and sprays everywhere. And if I tell him that I have some issue, he’ll check that out, too. Once in a while, I’ve had teeny ants around and recently, I got them in the bathroom but there were very few. Other than that, I’m very pleased with Terminix and they do a very good job.

Terminix calls me quarterly and I've dealt with them twice. The booking experience was great and the rep that came out was professional. He went over what he was gonna do, talked to me before he started and talked to me when he was done. He also told me if I had any question, just to call.

I've had termites in the past and currently I have Terminix do service monthly to make sure. They notify me when their techs will arrive. The tech makes a phone call then rings my bell when he is at my place. He does whatever he has to do outside and rings the bell when he's done. Pest activity has been perfect since I've been having Terminix do service. I'd recommend them.

Terminix came as a routine thing and scheduling the service was amazing. The technicians were both very nice, knowledgeable, and I liked both of them. They killed the termites that were in one board in the kitchen and they also got those little things in the ground around the house. Hopefully, the pests won't ever come back. I'm glad that I called Terminix.

I had some bugs that seemed to be getting into the house a couple of years back. Terminix came and sprayed and I haven't seen anything like that since. Their techs were nice and professional. They seemed to know what they were doing and it doesn't take them long. They come out four times a year and we intend to continue the services so I don't see the pest activity again. I would recommend Terminix. It's a bit expensive compared to others but I'm not too worried about that. As long as I don’t have a problem with pest, I don’t mind paying a little extra.

Terminix is reputed in the pest and termite control industry and I've been using them for almost 20 years now. Once I moved in to my brand new house, I got them to come out for a regular service. They send an email for the schedule and then there were times I would have called them up to change the dates. The technicians are generally good. The most recent they came out was last month. They take care of the service when they are in the phone or premises. However, there are some behind the scenes that they don't do. They’d treat this one or that one, but I learned some things as we went by. Lately, I’m seeing some small bugs in my house and I don't know where they come from. Other than that, the Terminix people are professional and I would recommend Terminix.

Terminix's technicians come out quarterly and they are on time. The service has been good service. However, I’m still having problems as the insects keep coming and it seems like it does not work as it is supposed to.

I have been with Terminix for more than 10 years and I have quarterly maintenance with them. Usually, they send me a notice for the service schedule, and then if it's not good, I change it online. Recently, I wasn’t sure that the guy was gonna come because the time before that, there was a mix-up and then he was running a little late. All was fine, though. I have his number and I got a hold of him. He came and I told him I had a lot of spiders in the garage. He did a good job out there. The only thing he doesn’t do, which my other guy used to do, is to go around with one of those dusters and dust all the little webbies around the roof line of the house and I'm kind of disappointed because I can't do it. Plus, during fall is the time when dusting is needed the most. Other than that, I haven't seen anything in the house since the last service. I also appreciate that Terminix has kept the fees the same, which I pay annually.

We get mice in this building every so often. We called up Terminix. I have the cell phone numbers for two of the techs because we can't call the main number anymore because it just goes to some other system. I let them know that we needed them to do a pest treatment for the mice and the techs have been great. I have a little dog that I bring to work and they were always very conscientious in making sure that we schedule our service on the day that I can make sure the little dog isn't here. We don't want them spraying all that stuff when the little dog is here. So, Carla, the technician who is usually here, always makes a point to let me know what day would work best in their schedule, and then coordinate it with me. Also, the quality of the work they do is good across the board. We definitely recommend Terminix to our clients.

I have two residences and I have contracted Terminix for pest control and termites on each residence. I had a great experience with the pest control while I'm very dissatisfied with the termite contracts as I cannot get the termite bait man back out here to my residence. They have not been back out since they installed the bait stations and that's been three years ago. They did schedule a date about a month ago to be back out at my residence. The man that was supposed to be here called and said that he could not come because he was sick and that he would have to call and reschedule, and he never called back and rescheduled. I then called Terminix and I didn’t get anywhere with rescheduling. The problem with our bait stations is that they're covered up because no one's been here in three years. You can't even see the bait stations anymore. I would not recommend Terminix for termites.

I've been a Terminix customer for a long time. I have the bait system for the termite and they come out twice a year to check it. They send me a text and let me know they would be out here and that I don't need to be home. Shannon is my tech and he does a really good job. He's very thorough and I don't talk to him a whole lot, but I would ask him if he found any termites and he would let me know if he does.

It’s fairly easy to schedule service calls with Terminix. I just call them up and tell them what days or dates will work, and they work with me. Recently, the gentleman from Terminix came and sprayed the house for pests and then also reset the termite baits for the year. He was a really good guy. He was very helpful, very cordial and nice to work with.

Terminix came out and sprayed the outside of my house and my inside basement walls. I was good with it. When scheduling the service, they normally call me a day or two before they come. Also, the technicians have all been really nice and caring and they did what they were supposed to do. I'd recommend Terminix.

Terminix comes to our home every three months. The customer service reaches out to me but Leslie, the one who comes out, usually calls me and makes sure everything is okay and asks if we need anything. We like Leslie a whole lot. She strives to excellence and she goes far beyond. With anybody else we've had with Terminix, she does an extremely good job. There was one time that we tried to call Terminix about a bunch of our termite traps because the tops were missing off them. We were trying to get somebody out here. It wasn't the termite man himself but it was Leslie who actually got it done for me.

If I have a problem, the technicians at Terminix come out before my scheduled time. They reach out to me and let me know what date and time frame they are going to be with me. They also send a lot of postcards. A lot of times, they follow-up with a phone call which I appreciate. In addition to that, I also appreciate that they tell me when they're on their way cause a lot of times, I'm coming from work and so that gives me time to get there rather than them waiting on me. Unfortunately, my original technician whom I really liked had gotten injured. So they had a couple of other people filling in. Still, the latest technician was very quick and efficient and I had no trouble with him.

In the past summers, we've been inundated with those little black sugary ants but this year, we have just a few of them and we've had Terminix come over a couple of months ago. We've been with Terminix for more than a year and they come out every quarter. They normally phone me and tell me when they're gonna be in the neighborhood, then they show up. Their customer service is wonderful and their technicians are very nice and efficient. They're prompt, they tell me what they're going to do, and they try not to get in the way at all. It's an overall positive experience. I would tell my friends to go with them.

I live in a bi-level and we had seen some little bugs downstairs, on my son’s mattress. He used to throw a mattress down and stayed down there because he works weird shift now and didn’t wanna wake me up. We never had bed bugs before so I was terrified. We dragged the mattress out. We bought something at Home Depot to kill them right away off the mattress but then we called Terminix in. The guy there was very knowledgeable and said that we need to go ahead and spray because there might be more under the carpet. Although he admitted that we only had them a couple months so they were not in our walls and we didn’t have to rip things apart.

We have a quarterly service with Terminix and when it's time for service, they reach out to me through text. The technician is very helpful. He does an outside spray for pests which goes very well, and it usually takes about a half hour to do it. He pretty much does whatever I want as far as making sure he does certain areas where there might be spiders or ants. Since they've been doing the quarterly sprays, we've seen a lot less pest activity than we used to have. I'm happy with their service and I'd recommend them.

Most recently, we were remodeling one of the houses so Terminix came in and sprayed inside after we finished painting. Before, they just showed up and I wasn’t in the house ‘cause I needed to do certain things. But normally they'll come if I call in, and they're pretty good about that. The improvement is definitely noticeable since having their service.

We've been with Terminix for 8 to 10 years and they do regular treatment for us. They tell us when their techs are coming out but we always have the option to call them and change the date. Furthermore, we don't have to be present during the service. Their technicians have always been helpful and seem to do a good job.

I've been using Terminix services for less than a year and so far, so good. I was noticing pests and it was very easy to schedule services for a tech to come out. They give me a notice and I can usually text the technician or whoever is coming if I’m not gonna be in town or not at home. While I don’t really have that much interaction with them because they are spraying the outside of the house, they are friendly and knowledgeable. They do what they need to do. I didn't see any difference in the pest activity in the first 3 times of service, but then there seems to be less activity thereafter. Naturally, the changes in seasons have something to do with it. Plus, the Terminix app is also good for locating them or appointment scheduling. I don’t go around talking about pests and critters in my house but if somebody asks, I would tell them about Terminix.

Terminix is great and we’re always happy with them. Our interactions with their reps and techs have been good as well. This last time, they serviced our apartment's interior and exterior and as always, the techs were very professional. We’re scheduled for a monthly service with them, but I call them occasionally if there is an extra service that they have to do then they come right out. I’m very satisfied with Terminix and our experience with them has been great.

Terminix keeps the pests at a little lower in our business. We have problems with mice, and ants, and fleas, and all sorts of problems in two complexes. When we have a problem, we call their main office and tell them what we need. They contact the tech that services our area and we schedule it. Sometimes, I’m also in direct contact with the tech. So, it works well and they take care of the problem. The reps over the phone as well as the technicians who come out are very professional. So if somebody needs to contact Terminix, I could give their contact information.

Dealing with corporate in trying to schedule and change schedules is awful. It's also frustrating to the local office because they have to deal with all these complaints that come when scheduling doesn't work right with corporate. To schedule a service with them, we would typically get an email with the schedule and very often, if we have to change the schedule or we won't be home, we go try to change it and it's impossible. And if we think we've changed it, the information never gets to the technician. The communication back to whatever office does the scheduling is just problematic.

I've been with Terminix for years but everything I'm getting from them seems to be indicating that they think I'm a new customer. Terminix tended the property due to a ton of termites. But Although I don't live in that house and since the service is on a different property, scheduling a service with Terminix can be a challenge sometimes.

A Terminix technician just recently sprayed the inside of my house. He’s a good guy. The pest activity in my home has cut down but they’re still bad in the kitchen. I still have roaches so that needs to be improved.

Terminix comes out every three months. The guy who services our house gives us a call the night before to let us know that he's coming the next day. I'd like him to come and do the inside too. He's great. He’s very personable and he always wants to know how we're doing and we also talked about the gardens that he has in the summer. However, we have had a problem with some silverfish where they had been eating holes in our clothes. We had some of the higher-ups to come here and they suggested some things for us to do. We did those and we even paid extra money to have extra insulation put up in the attic but we still had those silverfish.

I have Terminix out at my place every six months. The last time they came out, I had a good experience. Their tech did a good job and explained everything that he was going to do. One time however, we had to reschedule service and when my wife spoke to the service provider, he said that he was gonna call her back to schedule. However, he hasn't done that yet. Nevertheless, I've had great interactions with their technicians. Since their service, pest activity has gotten better.

We had someone from Terminix coming every other week and I asked that that gentleman not to set foot in our property again, so we haven’t had somebody out in a month. He was very ignorant and very rude. Plus, he was supposed to come out during the day while we were here but he was showing up at 4:30 in the morning and sprayed outside for ants. I called three times to have it on record that he needed to come during the day starting at 8:00 o'clock, and he just kept showing up at 4:30. But he needed to come inside because that was where we were having the problem. I’ve been dealing with him for the last four months and he was not taking care of the problem. It was only getting worse and I don’t like to be with someone who bashes the company that they work for.

We live in a township setting and we had a rodent issue and some other pests like ants that were proliferating. We decided to have Terminix to come in, evaluate, and see what they can do to get rid of these guys. I went on a program where they’re gonna come back every quarter. They’ve made one visit and it went fine. The technician came out here, did an evaluation in and out, and then he went to work. I gave him the lay of the land where we are experiencing the most issues with rodents and the ants and he took it from there. He was on-site for about an hour and he did everything. They did what they said they would do and our problems have diminished significantly. This is the season where the rodents want to start to move back inside where it’s warmer, and we’ll see how that goes coming up but so far, everything has been great.

I bought some wood from Home Depot and it was supposed to be for a door going to my backyard. Unknowingly, the wood I bought had termites and I kept it in the garage for six months. So I got hold of Terminix, paid $900 for a treatment, and that was taken care of. The Terminix people took care of that situation with the termites and they did what they were supposed to do. They did not really have to go all around to put the holes in, but it was probably a good idea and I got it. After that, I’ve been paying $200 and some every year to Terminix and I don't know what I'm getting for it. Any exposure with them after that was just yearly inspection where Terminix would dispatch their techs then bill me each year for the service.

I have Terminix for maintenance. It automatically happens for me. Their techs are reliable and they get the job done. After their service, I have no pest activity.

July 9th. We hired Terminix for our 83-year-old mother who had gotten bed bugs in her living room and bedroom. Also in the house of her daughter and caregiver living next to her. We had used Terminix in the Palestine office in prior years and had no problems at all. The Sales Manager came out and gave us a quote of $1,134 for the bed bug treatment for both homes, also for outside pest control. On his visit, he required $161.54 down and the rest when the service guys came out. We wrote him a check for his downpayment. The service guys came out a couple of days later, and the rest of the money was paid at that time. They treated the bed only in Mom's house and the two beds in her daughter's home. They did not have the bottom mattress covers they were supposed to have and were supposed to come the next day and put those on.

I got routine service from Terminix and I had to speak to somebody last week to tell them that the next time their technician is gonna be coming, I need him to be coming inside because he has just been doing the exterior. Nevertheless, things has been a lot better with regards to pest activity.

Terminix does quarterly interior and exterior inspections in our home. Scheduling is done either over the phone or via online. There are 2 technicians and they were both really nice. Except for some spiders we still have, our experience has been good overall. We've been using Terminix services for 2 years now.

Scheduling with Terminix is awful. You call a number and they’re supposed to call the local people, and it doesn’t happen. Somebody drops the ball somewhere and you cannot call locally, which is not great. You can’t get your problem solved. Sometimes, somebody shows up unscheduled. Sometimes, nobody shows up. The techs are different each time but they’re just fine.

I have a semi-monthly contract with Terminix for them to come out and spray for spiders, ants and bugs. When it's time for my service, they contact me and they're very good about it. They call the day before coming out and I extremely like that. Then they call on the scheduled service day to let me know in a two-hour window. The techs are good guys. My one-on-one interactions with them have been fine every time they showed up at our home and the service that they've provided has been good too. They showed up on time when they said they would and they have kept the bugs away. I've had occasions where they've had to come out before the regular service time and when I called, they came right out the next day. I would recommend Terminix.

We've been using Terminix for about 5 years now and the services are for preventative measures. We've had the same technician, depending on which service we get. Their people tend to be positive and want to be helpful. But there has to be feedback or return for some reason, and we may or may not ever see anybody. So, there's a lack of follow-up. I've talked to a customer rep about it, but nothing still.

The guy from Terminix that comes and does my treatment is a real nice guy. He's very thorough, very quick and gets everything done. Their technicians have always been very efficient and very professional. I have the service set up every quarter and the guy would say, "Your quarter's coming. Let me know." I make the date and time. I had a lot of ants and other nasty creatures, and I don't see nearly as many as I used to. It's not nearly as bad as it used to be. Terminix is a little pricey but they do a good job.

I was having trouble with ants recently. I called Terminix, then they called and set up a schedule for a service call. The reps have always been very polite. The one thing that I didn't like, though, is that they've been setting up appointments without ever asking me and I just got this message from them that they're coming. I'd like them to make an appointment with me, not for me.

Terminix comes every few months, and when they're coming out, they notify me. If there’s any problems, they follow-up with me by email. Everything works really good and the technicians are very thorough. I happened to be home and they came out and talked for a few minutes. The little critters are dead once they do the service. I have no complaints right now. I've been with them for three years and they're very reliable.

We have Terminix come over for a quarterly service and my father-in-law is usually here when they come. He would show them where they’d need to spray or focus a little bit more and they would do it. He said they were amazing. Also, I was here when they came in for the first time and I got to interact with them and I liked it. They are able to come when I call and they are very friendly. When I noticed that there were a lot of spiders, I called them to come over and respray again. But service-wise, Terminix is great and it works. Anyone looking for pest control should call them.

I had a dealing with a payment where I had to pay sooner than I thought I should, and I was very upset about it. The Terminix rep that I spoke to didn't understand what I was saying. I was going to cancel service, but then somebody else called and we got it worked out. Also, there was one tech that I didn’t like and I was afraid of him. He was the service provider that tents the home and I felt uncomfortable with him. Other than that, the servicemen are very nice and thorough. Their most recent service was great. The fellow was very nice, did a good job and wanted to address any of my concerns. Everything that concerns me has been taken care of.

I'd get up early in the morning and watch the news and there'd be mice running around. I could also hear them in the garbage. I tried to catch them and I would catch one or two here and there but there still were more than one or two. Terminix sealed up and put some traps in the house, though those haven't caught any mice. They also capped my chimneys and the pipes that come out of the roof, so the mice can't go up in there and come down the chimney. The chimneys were not the standard size and they had to make something special to make the cap special and that took three weeks.

I called Terminix for a routine spraying around the house and I had two separate phone calls from the reps. The initial call was great and the reps said that the the tech would be here in the next couple of days. But then somebody called and followed up to say that they couldn't come. When I asked why all of a sudden the scheduled service call was being canceled, the woman I spoke to was very rude and yelled at me. I got off the phone with that woman so I could speak with somebody else who would be able to help me. Eventually, Terminix was able to work with me in scheduling another day that would be convenient for me for the tech to come out.

I got Terminix after I bought my home in March. Everything was great. Scheduling of their service is not difficult. However, I get a different technician every time. Still, the tech who comes knows what has to be done, does it, and tells me when the work is done. He sprays in the house too within an ample time. I would recommend Terminix.

We set up service with Terminix, but I was still seeing ants, so I called them and had them come back and re-spray. The technicians who came to our home have been easy to work with and everything has been excellent with them. They were courteous and they explained what they were doing. It has rained a little bit and I haven’t been out to look at the pest activity in and around our home. But it would have been nice if they could have done a little bit more and a little farther from the house, like around the lawn areas and the shed area, and if they could have had something to treat the lawn with to keep the moles and voles away. Nevertheless, I would recommend Terminix and I’d like to find somebody else to go with them so I can get a discount.

We've been having problems with spiders, other insects and mice so I called Terminix. Their staff was friendly and tried to work things out to get someone out as soon as possible. Then, the installer took the time and was willing to explain the whole process to us like where the mice would be coming in and what kind of food they were looking for. At first, there were no problems.But the traps didn't catch any mice, so I called back. But the rep said that their normal tech would not be able to be out until Wednesday, that it was possible to get someone do an overall assessment and that they could take care of changing out the sticky trap last Friday. But nobody showed up. And then I got a message by email that the appointment was still on for Wednesday. And I got another call about the overall assessment which turned out to be for termites. But we haven't seen anyone yet.

We used Terminix when we had ants and spiders in the house. We liked what we heard about their reputation. However, we had a little problem at first because the guy who came out and did the original spray was not very good and did not do enough spraying. We still had ants and the spiders were all over. So, we called Terminix back and they said that they would take care of it. It took about two weeks and they finally got another technician today who did an excellent job. He did everything that he was supposed to do and made sure everything was perfect.

I had problems after initial service on my property and they did not resolve the issue. I cancelled the service and they charged me a fee. I purchased a pest control plan with Terminix. On 05/18/18 I received my initial service which included exterior pest control. After 2 weeks I was still having problems. I called to have them service my property again because my issue was not resolved with the pests I had. When I called, I was told by Terminix my local branch would contact me within 24-48 hours. 48 hours pass with no contact, and I call back again. Terminix apologized and I was told my case would be pushed up to the branch manager and I should hear from them within 24-48 hours. Another 48 hours pass and I call back again.

I just began renting out my home, so I decided to get the service that comes and sprays for insects and puts traps down for rodents. The very first time Terminix came out was a good experience. But I was at the property a few weeks ago and saw some dead spiders. And on the perimeter on the outside, I saw some areas where there was a pile of dirt put up against the side of the home. I saw some bees too recently. So I called them and was told that someone would call me. But I didn't hear anything and I expected someone would contact me by the end of the same day or possibly the next day to schedule. So, I called back again and was told the same thing. A few days later, I got an email saying that someone's gonna come out this week. I'm expecting to get a phone call from Terminix. If I don't get a phone call, that would be a big turnoff for me and I'd be more likely to cancel or look for another service.

Recently I had Terminix for spraying outside my home. I have a quarterly service scheduled with them and they've always been very accommodating. I've had the same technician for years and he has been very cordial. It's nice knowing which technician I'm going to get when I have service. After Terminix does work, pest activity in my home has been very good. I'm very happy with the company and I recommend them.

I have been with Terminix for a couple of years now. I don’t have bugs but I have the spray as a precaution. Terminix routinely comes out and most of the time, do outside spraying. My only complaint is I would like them to have a quicker notice when they are coming. They call the night before and I have a doctor’s appointment the next day, which I have a lot of. I cannot cancel to wait for the Terminix man to come. Other than that, I let them come in and do whatever they gotta do.

Terminix provides us regular mosquito service and the scheduling has been absolutely great. The technician, John, is fabulous. We love him. He does a great job and I'm very happy. I've got another company to go with him. Mosquitos are a problem where we live because we live on a lake but it certainly has helped and he's been doing the treatment once a month, so we got it under control. As long as John is our technician, I'm gonna be happy.

I got service for termites from Terminix. They put in the bait traps and treated a part of the subflooring. It was a little expensive, but I needed it done. When I first bought it, I thought they were gonna check it every six months and they didn’t. When I talked to them, they said it was once a year and it didn’t seem like it unless you called them. I had it done at the end of April and it was into May before they came because I called them. I had a young gentleman named Dustin and he was very courteous. He showed me what he found and was very thorough. When I moved out of my residence, I had to have some work done according to the inspection, and I requested him to come out. The work was done to the new owners' satisfaction. I wasn’t too happy with the original work, but after I called them back and the follow up, it was fine.

We've had Terminix for years and they've done numerous things for us. We've had problems with mice and the tech came and put traps out for me. Whenever we have a problem, all we have to do is mention it and the tech takes care of it. He has a set schedule and comes once a month. He sprays the entire campus for us, asks us if we have any problems that he needs to focus on, makes sure everything is okay, has me sign for it and then he leaves. He's very good and polite and if I need him to come back, he'll come back.

I've been using Terminix for nine years now and I also used them in a much larger home for 15 years before I moved here. It is a very small house but I live back up to a creek. I open the gate and the technician comes in the back. They do the garage, the inside, and the outside. When I schedule for a service call, it goes well and I get what I want. But they usually set me up for an appointment and this happened several times. But they set me up for an appointment without calling to see if I was available and I had family out of town. They had come when I had not been here and done the outside, but they couldn't get in my gate because it was locked. I have been very disappointed with that because I’ve asked Terminix to call me and set up the appointment and they’ll let me set it up for the next one already.

A guy from Terminix came by and checked out the house to see where the entry points were for mice. I have not had any pest activity since the service. However, I'm on a quarterly plan and I did not decide to go ahead with them helping me on entryways because it was just way too expensive. Nevertheless, they seem to have done the job that I asked for.

Recently, I had to call Terminix for service as there was some rodent activity at my place. Their reps were straightforward and informative. Every time I asked a question, they answered with no attitude. Thereafter, the technician came out and she asked where the problem was and which areas were affected. She had to fill some holes with something and that fixed the problem. She also told me that there were a couple of things that her people didn't get done and to call the guy who was the head of their service. Nevertheless, I haven't seen any signs of rodent activity until now. Other people should call Terminix if they have a problem and see what the company can do.

About two months ago, as I was having some stucco work done on my house, I discovered that there was a lot of moisture coming out over my garage door. So, the stucco men started pulling the stucco off and there behold, the termites were having the time of their life. My son investigated and found that the termites came up from the soil under my brick steps, went up the right side of the garage door and ate all the studs except the green ones. Then they went across the 22-foot beam, ate it, came down the left side and ate all the studs again. We had to take off the entire wall of my three-car garage so we can replace all the damaged wood.

My mother has an older home and it had a cockroach problem. We called Terminix out and the reps were excellent. They were willing to work with me. My mom let me know if she was at home or not and when she was, the tech came out. He was great with my mom. She told him what needed to be sprayed and what needed to be done. He also asked me to tell him what the problem was. He did not guess or assume. It made me feel good that he wanted to know my opinion.

I have routine service with Terminix every three months. They contact me by email and then by phone when their technicians are going to come out. Their reps are good and they usually schedule around me. Additionally, their technician is thorough and explains things to me. It has been good having Terminix thus far.

We use Terminix once every three months as a preventative service, though sometimes they change it. Their techs are good and I'm happy with their service overall.

We had discovered that we had some rodents in the attic. Terminix came in and did an extensive sweeper thing where they did our whole house for cracks. Now, they schedule service for me and tell me when they're coming. The technician who comes would check the outside and then come in and check the attic and stock pan. In the most recent visit, the tech checked to make sure everything was still in place and see if I had any rodents in the house.

Terminix comes out to my place every few months. They send me an email to let me know when they are coming. After they do service, I don't have lots of bugs in my home.

If I wanted Terminix to come out, I had to call them up and tell them to come out, and I inspected. But the last four times, I didn't have to do anything. When I knew anything, they were ready to go up on the roof. They inspect our place every so often and our service calls are three years apart. But the last time that they came out here was four years ago and they said they were gonna check for termites. The techs went on top of the roof, looked around, did whatever they do when they look around, and kidded around, then they came down, got in their vehicle, and left, but I never heard anything back from them. They've been doing that for 12 years and that was all I've ever gotten from them. I would tell people who are asking me about Terminix that they would be wasting their time.

We've been using Terminix for 18 months now and we've been very pleased with them. We get quarterly service and they contact us via email when they’re getting ready to come. Then they do the job to where we don’t notice anything that they’ve come in to spray for. The most recent service was brief, but it was totally fine. We're looking forward to continuing our business with Terminix and I'd recommend them to anybody. They have always been very attentive, reliable, competent and thorough.

I've been recently happy with Terminix. The service people that come out are good, although their coordinators for appointments, who apparently are not local to where I live, don’t do such a good job. I get around that because the local guy usually tells me when he is really coming. The scheduling people tell me something, but they get it wrong. I have an agreement with the guy who comes out, so I don’t really pay much attention to the scheduling people anymore. I watch how the tech works and he's good. He's a good talker and he tells me things that would help to control bugs, and those are helpful. We have a quarterly inspection and the annual service for termites. They spray for spiders and remove spider webs on the outside, and if I ask him, he will come in and do it inside too. We have a constant battle with the pests. Three months go by, then it's time to do the service again because they come back, but Terminix has been good.

I have two plans with Terminix. The first was the Ultimate Plan, which includes termite inspection once a year. The other was Ultimate Protection wherein their technicians come every three months and spray inside and out. Usually, Terminix gives me a two-hour window for when their tech will arrive. Instead, their tech calls me the night before and lets me know exactly what time he is coming. The guy who does the spray, Steve, has been absolutely fantastic. Sometimes another gentleman named Ron comes and he has been very good as well. During the service, Steve looks for all the things I point out to him. He is really nice to work with and is very efficient. I'd recommend Terminix and their techs.

Terminix recently did the annual inspection, then they found a couple of spots and they came out and treated those spots. But the inspector who came out did not come at the time that Terminix said she was gonna come. She came out four hours later, but she did a good job. When the tech came to do the treatment, though, he was here right on time. He was quick, efficient, and he got the job done. Both the tech and the inspector did a thorough job when they were here. We’ve used Terminix for 20 years and we’ve had a good experience with them. Since starting our service with them, we haven’t had any problems with the pest activity in and around our home.

We got Terminix for a routine service around the house. We never change our schedule and it has been easier. The technician tells us when he's here and when he's done, so it's all good. The service is preventative and it stays preventative which is good. I recommend Terminix.

I’ve been using Terminix for a few months and as a whole, they've been great. I have the service set up for the 28th every other month. They treat my yard and put stuff around the outside of the house. Every time I called before for any problems, they would be out here in the next day. They were quick, conscientious and precise. If I had a question, the tech would return my phone call very quickly and answer my questions. They had awesome customer service.

Terminix did everything on time, just like they said they would, and everything was real good. They got the problem solved.

I have Terminix come out for a routine inspection as a preventive measure. I get an email when they’d come, then they'd call and set up a time that would be good for me. Sometimes they send out different technicians, and sometimes, they send out the same one. Everyone has been friendly and they talk to me.Overall, it all went pretty smooth. The inspection was quick and the technicians got their job done.

We have a quarterly service from Terminix. Their reps would usually call us and so far, they've been very good. The technicians that came out have been good too. The one that I have now, Brian, does very well. Our experience has always been good when he's taking care of things. Several in the past haven’t done anything. Normally, the pests activity decreases right after they spray and then it’ll come back before the end of the quarter. Overall, our experience with Terminix has been decent. I usually tell my friends to get Terminix if they need that kind of service.

Terminix has been out here a couple of times and I've never had an issue. I have an automatic setup, but they always call a day ahead and let me know they’re coming, so I have an opportunity to change. All the techs have been good.

Scheduling with Terminix was fine and they sprayed outdoors for prevention. The tech I previously had was fine as well. Terminix has done well, so I'm satisfied.

I’ve only had Terminix for a month and I signed up for two services, one here down in Georgia and one up in my mother’s house in New York. However, I don’t know what’s happening up there. I never got a callback and I don’t think the guy ever got into the house to do whatever he was supposed to do, but the bill reflected that. Still, the interaction I had with the customer service rep was fine. The technician was good and very friendly. He gave me an idea of what he was doing. However, I came home today and I found a big spider on the wall as I was coming into the house. The technician told me to give them a call and they will come back out and spray again.

A technician from Terminix comes by and sprays every couple of months. He always calls me to let me know when he is coming. He is the best I've ever had. He listens and explains things to me. He usually does what I ask him to do and even if I need some type of service that Terminix does not do, he gives me tips. Most of their service is done outside and I can call them and tell them to come back, but I would prefer that they come in also. I have told my service guy about it and he gave me his card so I can contact him if I need him to come inside. There are places where I get activity with spiders. The last time he was here, I told him I'm gonna need him to come inside next time, and he is coming in October. Also, I do not like that Terminix goes up every year and there will be a time when they will get me up again that I will have to cancel the service. That aside, I have always had a good experience with Terminix.

We have Terminix pest control and we have termite control, and they were both regular appointments. I wanna be there when they come, so I always have them call me and they have been okay. Their technicians also do very well. I haven't had that many termites or bugs since the service. I only have a few insects now and then, but the technician always puts something else in or does something else to treat it.

I have been with Terminix for 10 years. I have a scheduled service and although they give me four days of notice before they come out, I don't like that they give me a two-hour window. If they'd be here at 8 o'clock, that would be between 8:00 and 10:00 and that ties me up for two hours. Nevertheless, their technicians know what they're doing and they do a good job. We also talk about what they had found and what they didn't find. We have to ask them, too, to do things like taking down cobwebs that are up in the corners and windows using a long handle with a foam ball on the end. Occasionally, we would ask them to come inside the house and spray if we've seen a few bugs. Overall, I’m pleased with them.

My quarterly maintenance service with Terminix is great and it does exactly what it’s supposed to, and that’s to keep the pests away. I've been with Terminix for at least six years and I'm very pleased with their service and the results from their products that they use. Their products work. I also have a technician who always does a good job. I'm happy with him. He has been with me for a while. It’s not a different one every quarter. The only thing that I would like to see is the price lowered, but I get the results that I want from it.

Terminix comes out for services about the agreement for termites and bugs and control. The most recent service was for the bug and they came in to spray for ants. They were extremely friendly and they did their job. They are neighborhood people so we've known them for a while. Also, it has been okay so far since they came. With the first pest control they did, there were ants that came back. So we called them again, free of charge. They came and did another treatment. It seems to be okay. I've been using Terminix for a while and we're very happy with their most recent service.

We have Terminix come to our home once every three months. When we called to schedule, there had been a couple of miscommunications but it's been all right. I've had different technicians every time they come out but they've been really good. The pest activity decreased considerably in the kitchen area since our Terminix service began but we still have a problem so I need to have them come out.

I was recently having an issue with roaches and I called Terminix. The first time I was in pretty bad shape, and the rep told me he would come back if I didn't see tremendous results within a two-week period, and I appreciated that. I even had a chance to have a nice conversation while he was spraying. Before, I'd get up through the night and the roaches would be almost everywhere. Now I get up at one or two o'clock in the morning to check, and I might see two or three. I know it's gonna take time, but from where I was, I'm pleased with the result so far.

We started with our services with Terminix in May and they put the traps in. Then they came back to check the termite baits in August to see if it was definitely termite damage. The technician seemed very professional and treated that area right away. However, there was a problem with the billing. They tried for a payment plan when my mother wanted to pay cash in one lump sum. They had a hold of her debit card and she got double billed. She had it straightened it out with them though and they refunded the money they double billed her for. Right now, we're having constructions done in the house and we're not seeing any termites. So it seems like everything's fine. Overall, Terminix provides very good services and seems to be well-equipped with them.

I signed a full contract with Terminix and they'll be coming out quarterly. Scheduling a service was fine and the techs who came were cordial and polite. They were great. They serviced both inside and outside. They sprayed around the baseboard and between the refrigerator and dishwasher, and then they did the bathroom. They also did all around the house. And then, they put some granules in some of the yard because they saw some of the anthills. I've had them come twice because the ants were not going away. So, they came back again and sprayed some more. Then, they will be coming back in November.

I had a problem roaches. Setting up an appointment with Terminix was very easy. When the first technician did the service, he went outside and I had to show him the areas to be treated. Then he automatically told us all the areas that he was gonna hit, and then he followed through and did exactly that. He also put some paste on most of the cabinets which was more concealed, and I liked that. It seemed like it was working but maybe he needs to put more of it around because right after they did the service, I saw a bug. It took them a week and a half to get out, but they said they would be right back if I saw any roaches, so the next guy came out.

We have an annual contract with Terminix and they inspect our house once a year. They notify us of our appointment by calling or sending an email. The tech is good and he just did an inspection of our house for termites and did not find any.

Terminix lets me know when they're coming and they're pretty flexible as far as scheduling the service. Their reps and techs are real professional as well. The pest activity has diminished by a lot since having them.

I’ve been using Terminix for termites and pest control and when I called them to schedule a service, the reps were pleasant. We usually have the same technician and the one for the pest control was knowledgeable. He dealt with special problems if we had any and we liked doing business with him. Since the recent service, we have not seen any pest at all regularly. Occasionally, we get a tree roach in the house but then he takes care of it the next time he comes.

I saw the scariest bug I've ever seen in my house. It was a cockroach that was not like a normal one (which are scary enough). Instead, it was a flying cockroach. We called Terminix. Though they were not great at getting back to me and returning calls, their tech came out. She dusted the area but then I felt that she needed a little instruction with being thorough. Thereafter, Terminix came back for us a couple of times with a spray.

Terminix comes on a regular basis as a preventative measure. We have an ongoing issue with a piece of equipment that they left out here that doesn’t work but other than that, the techs that came out were professional, knowledgeable and friendly and they treat whatever we see.

Terminix is would come out once every two months and I don’t have to worry about scheduling with them. They call me a week before they come out and tell me when they're coming. The Terminix technicians would go over my coverage whenever they come out and ask if there are any questions or if we've seen anything else, or if they wanna do an additional service. They would also tell us to give them a call if we had other concerns. We've always had ants and the last service we’ve had, the guy left some bait traps to put inside the house, which he hasn't been doing outside. Now, even with the type of weather where ants are more prolific this year than they have been, I don't have a whole lot of them around. Some of them showed up around the kitchen sink but other than that, we found ants underneath the traps, where they ate the bait and they died, but weren't in the trap.

We were on hold last night for over an hour and after that Terminix said the call volume was too high and they hung up on us. I called this morning and was told someone would come out and instead the person from your company tried to sell us a plan. The person from your company seemed to minimize our situation.

We had used Terminix for years for bees and they did a great job. When they mentioned they could do bat extraction we were thrilled to continue their service. That’s where things went wrong! The guy came out and didn’t have the right ladder. He made my husband climb on the roof with him and help him! He put a trap where he thought bats were coming into the house and left. The next day bats were in the wall again and I went out at dusk and watched 30 fly out! After spending $800+ I was not happy.

I'm in a semi-attached house. My housemate had termites in her kitchen and so she recommended that I get my house checked. I had a couple small infestations which Terminix treated. I also signed a contract with them to do quarterly inspections and exterminations for indoor and outdoor pests other than termites. They schedule the quarterly inspections on their website that I can access. If I want to change it, I can do it right there on the website or I can call and change it. I've had the same technician since they started with them and our interactions have been very good. I've had a problem with dead bugs. So there's a quarterly thing but he's been here several times dealing with the dead bugs over and above the quarterly experience. The pest activity greatly diminished since our latest service. I've been very happy.

I have termite protection with Terminix and my recent experience with them has been good. The techs come out once a year and inspect before I renew my contract. The tech is professional and the reps are great. I've never had an issue with them and I just renewed my service.

I have a quarterly service with Terminix which they notify me of by text message or email. The service is always very pleasant and the technician gets down to business, does his job thoroughly and leaves. Our pest activity is much reduced. Terminix is a worthy service to have.

The Terminix salesperson was pleasant and very explanatory. This was my first time dealing with them and that experience was fine. The work done was also good and it didn’t take them very long to do it. Since then, I haven’t noticed any pest activity in the house.

Terminix has been our pest control provider for about nine years. And they had been doing a satisfactory job. They come once a year and all they do is check for termites and we have something else that treats the pests inside the house. Terminix let me know that they're coming out a couple of days in advance. Also, the techs that come out here are nice people.

We've had a really good experience with Terminix. They come out to do service for our house every three months for all the insects in our house. They provide preventative measures to make sure ants and other insects don't come in. Our last two visits have been done by the same guy and he has been the best. I recommend Terminix to others.

Terminix is very professional and if I had a problem, they were prompt to come and take care of it. We've been using them for 10 years, and they give us a call in advance and tell us when service is coming. We have termite pods around the house. They also take care of the pest control around the exterior of the house. The technicians come and they do what they have to do, and there are no bugs.

Terminix did a followup after their initial work to get rid of rodents for me and the scheduling was fine. They originally scheduled it when I was there, but that was a no-show and I didn't hear a word, so I had to call and reschedule. However, whenever the tech comes, he does a great job. Everything worked out fine and the rodents are gone.

We have a service with Terminix every other month, it's automatic. We have Tommy on one of our properties and he always communicates great. Also, the other guy for the other property does a great job, too. He's very thorough. The communication with the contractors have been very clear and flexible. I don't need to be 10 minutes late and they're always real considerate of our dogs.

Anybody that we've dealt with at Terminix has always been very courteous, helpful and professional with any questions that we had and were willing to go out of their way and look at something else. Our service guy comes out to perform our quarterly service. Then, when we had an issue, he was willing to look at it. And if there's anything they could do about it, they'd get ahold of the inspector to have him come out and go through the process.

We have a monthly service plan with Terminix. The guy who comes out has been good. Since they've been coming out to our place, everything has been going well.

My ongoing service with Terminix has been fine. Most of the time, my regular guy just does the outside, and he checks and then says hello if I'm home. However, the most recent one was somewhat dissatisfying. It was a second termite inspection after we discovered swarms, and the tech came out and checked around everywhere. We talked about the fact that she'd been here a few weeks before we discovered the swarms, and she commented that her boss was excited that I didn't buy the prepaid plan because now they get to charge me more. We discovered the swarm, called and had somebody come out. The tech took a sample that I put in the bag back with him to confirm what it was, and we never heard anything back from that. I called back about a month later, and they had no record of anybody ever bringing anything back. They had to send somebody out for a second time and take samples back again.

I was told that I was signing a 3 month contract and signed a blank screen and was told that if I needed someone to come back to my home it would have to be in the 3 month period. I look on my bank account and Terminix charged me 129.00. I called to see what the charge was for and the Customer Service Rep was very rude telling me that I signed up for an annual plan. I said that I was told it was a 3 month plan. He told me that Terminix only have annual plans and that they have been selling for the entire country for years.

I've been using Terminix for six months now. I'd call them and they'd set up a service. Once, I asked them for an additional spraying because I was still seeing some ants. A guy then came and he did the spraying for me. He also told me to call if I had any more problems. Since the service, the ants have been mostly gone. I would recommend Terminix. They were responsive and seemed to know what they were doing.

Terminix usually notifies us when they would be coming. Since they spray outside, they can just come at their scheduled time. Usually they come about every four months. I’ve spoken to the people that come to do the spraying and they’re always nice, polite and always introduced themselves. They’ve all been very courteous and professional. We've been dealing with Terminix for several years and we don’t seem to have issues related with pests - issues that I know other neighbors have issues with. They do exactly what they say they’re gonna do and I would recommend them.

I’m very satisfied with overall quality of the service that Terminix is providing me. Other than I wanna go every four months instead of every three months, the scheduling has been smooth. I’ve only had to do it once or twice. My interactions with the technicians have always been good too. I’d recommend Terminix.

Terminix has been coming out to my house for 10 years. Their techs typically ask if I'm having problems. They would address those issues and spray the exterior of our house and the garage. Recently, I had routine service with them and the guy they sent sprayed things pretty well.

I have a regular service with Terminix. They were was just out here at the beginning of September and they did a full service. They sprayed around the house, knocked down for spiders, knocked down a wasp nest, and then they refilled bait boxes for me. The techs have all been pretty good and they have done the same work. The people treat me and the property with respect. However, I'm kind of hesitant on the product that they use because I don’t know that it's catching the rodents. So, I'm kind of tempted to change because they don’t have any options. Also, the rodents get used to certain things and then they're just like, "Oh yeah, don’t go to that bait box." It would be nice if they can switch up. Still, I'm satisfied with them.

We were having termites and when Terminix came and did an inspection, they didn’t find anything else. We got some treatment for the house for the bugs and the technician's service has been 100% good. It's also real nice that the people at Terminix are updated in terms of scheduling the service. I'm satisfied.

Everything’s fine with Terminix. Their technicians were professional who showed up on time. They sprayed inside and outside, but I wasn’t too happy because there weren't ants in the bathroom before. But the very next day they sprayed, there were ants all over my house. So evidently, they didn't spray things well.

I had a problem with ants so I hired Terminix. They come every three months. They tell me when they're gonna come and if it's not convenient then I just reschedule it. Everybody at Terminix is very cordial and polite. The technician that comes are very professional. The only thing is it’s expensive. It's over $100 now but I would recommend it. I don't have any ants or roaches since I've been getting their service, so I'm glad about that.

We have Terminix for a quarterly maintenance to get on top of things before it gets really bad. Their prices, brand name and overall quality were my basis for choosing them over other pest control companies. They worked with my schedule and they were really professional. The first time they ever came out was the first pest control experience I ever had and it went well. The technician is nice and personable. He explained everything that he was doing and I liked him.

Terminix visited to rid my home of roaches and we've been working with them for about a month and a half for this roach problem. Everything was great when scheduling my service and they came in and did their job. The pest activity has been much better since their service. I would use Terminix again.

Terminix comes and do preventative work and termite control on our brand-new home. I had a three-month plan with them and I used to have the same technician each time until he moved to another city. But in general, their technicians are professional, knowledgeable and courteous. They come out for what's in the plan and they are thorough, but if I need extra work, they do it when they're here and there’s no need to reschedule.

We were having mosquito problems and after I put in the request for service online, Terminix called and scheduled it. But they kept rescheduling it and then the last time they rescheduled it, nobody showed up until I called. Finally, somebody came the next day. He apologized and said it wasn’t scheduled for him and that he didn’t even know to come so he did not show up. But he was very nice and helpful. He sprayed the outside, which was what I wanted. We've been with Terminix for two months now and they’ve come out twice. We still have a lot of mosquitoes but we’ve also had a lot of rain so it’s to be expected.

I called Terminix about a yellow jacket problem and the person on the phone from the corporate line set up a time the next day for between 2 and 5pm, with a call 15 minutes before arrival. No one called and no one showed up. A man called two days later to schedule my follow-up, even though no one ever came. He said he had just started this route and would let his manager know that no one ever came. I never received a callback. Filling out a form on the website just generated a new phone call from a local guy. When I reiterated this issue to him, he hung up on me. Terminix elsewhere could be okay, but in the Charlottesville area it is as bad as it gets.

I called Terminix due to a roach problem that I had in one of my properties. I explain the situation to the representative and he quoted $150.00 for the treatments. When they came out to treat the property they stated it was a bigger problem than what they thought and they needed to have an inspector come out and give me a quote. I met with an inspector and explained that it would cost $600.00 to treat each side and they would come out as many times as we needed them to. He recommended doing both sides so that we could eliminate the problem completely. The next door owner and I agreed to sign the contract for a total of $1200 for both sides. They started the treatments and they would come out once or twice a month.

We have spent a huge amount of money with Terminix trying to rid ourselves of rodents as well as regular pest control. While the individual technicians are extremely nice the communication with their management is completely nonexistent. 3 sets of technicians come out yet none have been told about our home, what type ladder they will need etc. Tech says they will return to finish the next day at 8:30 and when no one shows up or calls I call only to learn their boss “Ken” has sent them elsewhere and my job is put off another day. When this $6500 job is complete I can promise you I am done with Terminix! NOT HAPPY.

I've had Terminix for regular maintenance for the past 10 years. I usually get a notice on my email about their schedule. I just mark it down and they come. The technicians and I would chat a bit and they would go right to work. They pretty much know what they're doing. Since the service I don’t see many pests. I have a problem with these little ants sometimes, but they've left bait behind. We shift them around to get rid of stuff but that's not enough of a problem for me to call them back about it.

I called Terminix last time because I had an experience with carpenter ants. We've set up a plan where they come out quarterly, and that’s very convenient. They have a dispatcher that gets somebody out here on a pretty quick time schedule. The technician that I got was great. He was very professional, and I liked the fact that he put on shoe covers when he came inside since he was dealing with poisons outside. I didn’t want him tracking that out everywhere in my house unless it was necessary. The service has really helped and the ants have completely gone away.

We have ants all the time and we have Terminix come out. They're good about scheduling but a lot of times, they came and we were not here. So they went around the house. Last time they did, I asked them to do the inside also, and they did that. That helped a little. But overall, it can't keep these ants down. Their treating helps for a little while but in a couple of weeks, the ants are back again. Also, I keep getting a bill from one of my neighbors. It's my email address but it's my neighbor's bill, name, and address. This has been going on for a couple of years. I told them about it a couple of times and they said they have solved it.

We had a bug problem that Terminix came to help us with and we went ahead and signed for a year. Scheduling the service with them was painless. Then, I told the tech they sent out what I wanted and he did it and had no problems. There's zero pest activity since the service and based on that visit, I was happy.

When I had people come out and do quotes, the Terminix salesperson was the most helpful in answering my questions and better than anybody else. We just signed up with them and the service they did was very good. I was concerned that the bait traps they put in were too high out of the ground because I might hit those with my mower, but they told me to just call them up if I did. And the first time I mowed, I hit three, so I called them up and they came out immediately and changed them. So far, it has been good and I haven't seen anything since the service.

The last three times that we have had a tech from Terminix, it has been a new guy and he was the best one we’ve had. This guy got his tools out and did things that nobody else did. He took the big duster around the whole house, got the cobwebs down, and came in the garage. He was super polite and asked if we needed anything in the house. So, this new guy has been good and he would do his job whether we were here or not. I wouldn't mind keeping him. In the past, when I went shopping, the Terminix guy didn’t do anything so I called and complained. He would either pull in for a few minutes, never get out of the truck and leave, or knock on the door and sit on the truck for a little bit then leave.

I’ve got some termites and other things, but I don’t have mosquitoes. I have an annual inspection with Terminix and then they come out every three months for maintenance. But I had a worker around the other day for the annual inspection and he missed a nest of Newman wasps. Another thing is that I have a guest cottage and they might have neglected to spray in and around it, so the person that I assigned to clean it up reported quite a lot of spiders there.

The technicians at Terminix are fine people and outstanding citizens. They come out and do quarterly visits. I do everything online then they show up and do their job. They walk around the house and spray for bugs.

We have subterranean termites here and I signed up for five years with Terminix for termite control and inspection. Somebody calls me once a year and we set up an appointment. I’m quadriplegic and I was in bed when the technician had their yearly visit recently. The technician talked with my aide as he was in and outside of the house checking the bait traps and looking around with his flashlight. The other guy that was here the previous year was really good. He didn’t try to sell me any other services and he looked up in the attic but this recent guy didn’t. So far, I haven’t had any reoccurring problems with the termites.

Every tech that Terminix has sent to my house has represented them well. They've put the customer first and made us feel at ease. When they commit that they're gonna be out at a certain time, they hit their mark. They don’t keep you waiting. Then, if there's a problem, they'll call you. Once, we were checking on some service for outside pests, ants and bugs and the guy that was here brought up the point that they offered insulation because we mentioned that was our next project. They put that in a month ago and they did a great job. I'd recommend Terminix.

I have the pest control with Terminix and so far, everything's fine with them. However, there are still some spiders and other bugs around, but that's normal since our house is new. They also tried to sell me termites treatment during their most recent visit but I wasn't interested because I have a termite warranty already.

Terminix had someone come out recently and do a routine inspection. They called me and we scheduled the service. Their reps and technicians have been very professional. The last couple of years, I have had to talk to them about the price that keeps going up, and they've had to adjust them right. They've become very expensive. We've had Terminix ever since our house was built. About 10 years ago, we had an infestation of termites and they stood behind us.

We've always had a good experience with Terminix. We've been with them for several years, and we have two termite contracts for the inside and outside. Their techs are very pleasant. They come and knock on the door, we answer and they tell us what they're gonna do. Then they go on and do their job, have us sign a receipt and leave. We have a mobile home, so we have windows all around. We see them outside scrubbing our eaves and doing dusting, which are what they're supposed to do.

I have always had a termite protection contract for my house and and having it is valuable to me. I have two houses and both have Terminix. Whenever I schedule a service call, they contact me by email and I get I want. Recently, a technician inspected the house and checked the outside and the basement inside. I was impressed with the thorough job he did. He was also very professional and courteous. I recommend Terminix.

The people in Terminix are very easy to get ahold of when you need them. They called me back when I called them once. I was having a problem coming up with the fee but I worked that out. They were also very good people to deal with as far as doing their follow ups. Allan was very helpful as well. He was a good guy. He inspected the house and did all the things that needed to be fixed before our loan would go through. It was a pain in the butt but it had to be done and it did. Then the last time someone from Terminix came out, he just sprayed around the house. I would tell others to definitely get involved with Terminix about minimum just to spray around their house. That way, they wouldn't have to come in contact with the chemicals.

We got home from a vacation and found termite trails on the exterior wall next to the light switch. We use the light switch a lot, so we didn’t notice termites before. We had had termites in the house five years ago in the same room, so it wasn’t surprising, but it was annoying. Last time, the technician had to go back to the shop for anything and Terminix had to reschedule for him to come back out and do some service on it. But that was a bigger thing because he had to put some stuff in the interior wall and he had to pump some stuff up along the top but he didn’t have the equipment with him, but that was years ago.