Terminix Reviews

My experience with Terminix has been fair and scheduling my service has been okay. The reps usually call me to say that it's time for my service. When the techs come out, they knock on the door first to say that they’re there, then they offer to spray inside the house if I need it. I found some insects that are in the air and that go as far as around the edges, so they took care of the outside, the garage, and the bathrooms. The techs were nice and knew what they were doing. Since they've come out, the situation has been better with regards to the pest activity in and around the property. I live on a slab and some of the walls are on the outside, so I had some that go around the edges outside and inside because I don’t like creepy crawlers. Sometimes, I go barefoot and I don’t wanna step on something smooth that moves.

My husband was present when one of the managers came out and Terminix found the place where there were roaches. They took care of it and my husband said he very much liked the last guy who came out. Since the last treatment, I've seen one or two roaches but not too many and I noticed that the technique used depends on the technician.

I have a service with Terminix that comes every three months. We live right next to an open space, so we do tend to get a lot of bugs and their service seems to be working well. I called a representative one time 'cause we had mice. The tech was a nice guy and he seemed very thorough. He told me they don’t use traps because this is California, and we have to be politically correct. We can’t kill the mice, they have to step on those sticky things. He also told me to call him when I got the mice, and he'd come back and replace the sticky things. So, I had to call them twice and he came back both times.

I had Terminix come out and seal my house about a year ago and I've had them intermittently. The last time, I had them spray for mosquitoes around my house. They got out quickly and the technician explained what he was gonna do. He did a good job, but the stuff didn't work. The mosquitoes were gone for about four days, and now they're back. I live next to a creek, so that's the problem.

I wanted protection from pest issues and had Terminix do maintenance for me. They come to me every three months and spray for termites. Their techs tell me when they're gonna come and they're very courteous and conscious when they get to my place. Since getting them for service, I still don't have any pest activity in my home.

Terminix have done my termite inspections for 20 years. They send me an email when they're coming. They always wanna come too early, so I call them and reschedule the date to when it should be. And the man comes out and does a good job. When I first got them, I had one section of the house that had activity. When they came in I had a little activity five years later and they replaced some wood and I haven't had any since. The service is a little pricey, but you gotta have somebody do it.

It's been a very good experience with Terminix. From the initial treatment, they got 90% of the pest activity. We just found another area last week where there were termites that we didn't find on the initial inspection. Since I've got one of the managers' phone numbers, I left him a voicemail, which what I usually do to schedule and eventually he gets back to me. Their technicians came out on time and they treated for it. If my neighbors ask me about Terminix, I'd tell them that they definitely should get a hold of them.

I got the fumigation service from Terminix in August and it got done but I never heard from them again. The rep called me and said Terminix was gonna send somebody but she also said that she didn’t have anybody so that was weird. They were supposed to come and do a review but the sales guy never called back. He just came in and sold the job but the follow up was crappy. It was very unprofessional. I paid close $2000 cash and I expected a little bit more like asking me if everything turned out okay or if I had any questions.

Terminix comes out routinely. We extend our service contract for another year and they re-inspect every time they do it. We get nice confirmation phone calls during scheduling and the techs always call shortly before they arrive. Everything is excellent and their service is effective. We rarely will see a bug. We are moving and we recommended to the buyers of our house that they continue with Terminix for the same services.

I've been using Terminix for four years, and I appreciate the services and the time in the day that they arrive. They do our service routinely every three months. It’s scheduled that way. They call me a day before a service to let me know that our service is coming up and then they’ll call me or text me the day about an hour before just to let me know that they’ll be arriving at a certain time. So, it’s convenient. Most recently, their guy came in, did what he had to do in the front of the house, inside the house, and the backyard.

Terminix has been our pest control service for eight years and they did what they needed to do. They were quick, efficient and friendly. They set the schedule on a quarterly basis. They send me a reminder, which is good, in case I need to change it by a day or two. I get an email or something a week ahead of time or so. The technicians have been responsive to any concerns. It’s a good and efficient service.

It's super easy to schedule with Terminix. I just call them to say it's time to do the termites and then they give me some options and I pick a day. I found some termites in one of the bait stations, so I asked the Terminix guy what that means or if I should I panic. He was awesome. He got the baits replaced and answered all my questions. He was very helpful. He let me know what was going on and what it means. He also told me some very useful and helpful information about Termites. I knew it's gonna take a little bit of time to kill the queen, and it's gotta get to the queen. He also said that it is not gonna happen overnight, but the bait is very effective. I had an issue in my front yard and he was telling me what termites are attracted to and what they're not attracted to. My anxiety level increased when I saw the termites but he was very reassuring.

Terminix comes out quarterly for pests and they also come out annually for termites. The technicians call me ahead of time and tell me that they're coming, but there's never any evidence that they actually showed up. When I moved into the house, there were a lot of carpenter ants. There still are a lot of carpenter ants and I've mentioned that to them and tried to watch to make sure they adjust the chemicals to deal with these things. They're both inside and outside the house, and they haven't seem to go away. Still, Terminix provides good service. The agent I called seemed to be responsive. So, we're generally pleased.

We discovered the possibility of bedbugs and we had to find a provider which treated that. We have exterminators in our little town here but we don’t have anybody that does bedbugs so we had to reach a little further around. I had gone to some other pest control places online and I was displeased with them so I was pleased with the fact that Terminix contacted us pretty quickly.

The last time the Terminix guy came, he checked all the outside. I told him that we haven't had any problems inside at all so he did not come in. We had a little spot that we thought might be termites and that has totally been taken care of so there are no other issues right now. However, I’m not sure where we are on the quarterly inspection because they haven't been out in the last few months and we paid a hefty sum. Other than that, Terminix has been satisfactory.

I have been with Terminix for three years. I have them come at my property every quarter and do outdoor perimeter spraying. They call me beforehand and they’ve done everything correctly. The guys over the phone were very easy to talk to and they know what they were doing. Since their most recent service the pest activity around my property has lessened. They got rid of my bugs. I have rescheduled a service with them one time when I thought they got rid of moles and they don’t get rid of moles. Overall, Terminix is great and it is very effective.

I use Terminix for termite and pest control and I also have them tent the house once. They set up a schedule for me and they stay within the schedule which I can also modify as I need to. But I have a full-blown remodeling going on right now so I can't have them come in here and do the services 'cause it would be baseless. I called to have them cancel the next couple appointments till December and the tech never got the memo so he showed up here at the house. Apart from that, the pest activity has been pretty mellow and I hardly ever run into any spiders. We also tented the house about six months ago and that solved the issue and I haven't seen any termite swarms anymore.

We've been using Terminix for three months as we wanted to make sure coming out of flea and tick season that we didn’t have spiders, fleas, and ticks within the country. I really had a hard time trying to schedule. They have problems trying to confirm Friday appointments, which is the only day I’m actually here. They told me to look online and when I looked online, there was nothing available. So every time I need to schedule one, I just want a recurring appointment and I have to call.

We have a good relation with Terminix. They come and inspect once a year and take care of any problems that arise. Most recently, they came to perform the annual inspection. I had to contact them because when they notified me, it was a date that was too early for me. So, I had to call them back and set the date later in the year. Doing that was not too difficult. When the technician came, he inspected the house and explained things to us, and he briefly looked under the house and looked in the attic as well. He was thorough. He didn’t look all the way under the house, but he checked it out the best he could. He also explained well about what to look for for termites and the different kinds of termites. So, that was good.

We have mosquitoes and we're checking to see how this service from Terminix is gonna work. They come out and spray once a month. And the guys that came out and sprayed three months ago were fine, but the weather didn't cooperate. The rain came in and probably washed a lot of the chemical out, so we still had mosquitoes but it wasn't really a fair trial. Also, they were courteous and did the job, didn't leave a mess, and left. Overall, I was happy with their service and I would recommend Terminix.

The house already had Terminix and we continued the contract. Every once in a while, I get little messages that they come. Early this 2018, they asked me to be there so they could come inside and everybody I've ever spoken to has been nice. Everything has been fine and the house has not had any issues. So, whatever they put there is still working.

I lived in Indiana and I was very pleased with Terminix's service. So, up in Michigan, I contacted them again when I had ants invade my house and it was very easy to set up a schedule with them. I did it online. The technician who came was very polite, kind, and helpful too. I was having ants in the bathroom and he sprayed for that. He also did a regular spray to the outside of the house. He did a quick but thorough job. Since then, there are no ants in the bathroom. As far as the outside, I don't think we'd be getting any bugs coming in. I'd tell people to give Terminix a try.

We signed up for the annual program of Terminix and both the salesperson and the service tech that came were initially responsive. The tech seemed to be pretty confident and experienced and answered my questions. But the quality of the work was average. The two things that concerned me were safety. For example, the tech climbed on the very top of the ladder, which I would never do. It made me uncomfortable. I also didn't get a real good understanding of exactly what the strategy was to get rid of the mice. He didn't explain to the detail I wanted that made me comfortable we were gonna actually get rid of them. We still heard some activity in the garage attic.

In scheduling our service with Terminix, generally the reps could fit us in and the experience when talking with them was pleasant and convenient. They’ve been sending one person to us. This tech has an accent, so at first it was hard to understand what he was saying. But we've been dealing with him for so long now and we’ve gotten familiar with him. The last time that he came out, it was for exterior treatments around our house and it didn’t take him long to do what he had to do. He called me and put down the chemical. He was informative about what he did and he explained it to me. We've been using Terminix for pest control services for 15 years and since they've come out, there have been positive results with the pest activity in our home. Also, they did what they said they were gonna do and that worked.

I've been with Terminix for a very long time and the tech does a good job of everything I ask him to do, inside and outside. He comes in and changes stuff, which is routine. Our pest activity is very low and if I have a problem, I’d call Terminix. They do a good job and I haven’t had any problems.

Terminix has been on that property since 1990 and they’re generally good, the technicians were very professional and they were conscientious on what they were doing. However, last April, we called them about some termite damage. They came out, looked at it and never got back to me. Now they want me to renew my contract and I’m trying to figure out why. I’d tell my friends to go with somebody else.

I really appreciate Terminix, particularly their knowledge and their patience with us. We've had them for 3 months now and their service has been great. I called them to schedule a service and the lady who helped me set up a quarterly visit was very informative as far as the different packages. The guy who actually came out was very helpful too. He let us know that the pests were coming out from the little gutter thing and coming into our garage. Then from since he came, we haven't seen anything. There’s a company that try to give the runaround to keep your money, but he actually gave us the right path where the pests were coming from.

We most recently had Terminix out for ants and the scheduling over the phone went fine. The reps were cooperative. But they didn't come and we rescheduled them. The tech that was sent was great, though. He does the job when he comes and he leaves a note on the door sometimes. And the bugs are dead and we’re good right now.

Roaches are our biggest problem and the regular people who come usually call, let us know a few days ahead of time and give us a number to call. If we’re not on the phone, they give a number to call if it’s not okay and that's been fine. I’ve been happy with the stations for termites and the spraying outside the house, but when they're inside, I do not like having to spray around the food area, the living areas and where we are all inhaling it. That would bother me for a day or so.

We’ve been with Terminix for a long time, and we’re pretty happy with them. They did a general checkup of how everything was going this past week. We had an appointment, and then when they came out, they let us know when they were gonna be here. Everything was very professional, well-done and he was in and out. The pest activity has been decreased.

I called Terminix and scheduled them to come out to do a termite inspection. Their tech came out, did all the treatments he was supposed to do and let me know when he was finished. They have great customer service and their techs are well aware of what they are doing.

Terminix came recently and they treated, but I still have issues. So, they’re gonna have to come back out. I pay Terminix annually and they’re supposed to come out four times a year, but if there are still issues, they’ll come back. I just have to let them know. Their technicians have all been nice. We always have a different technician, so the only thing is, some say one thing, and other ones say different things, and they all treat my property differently. Terminix is expensive, so I’m a little concerned with the amount of money I’m spending, and how the pest issues are not getting resolved.

I moved to Jesup in 1989 and did a lot of modification on this old house and that's when I decided to check into termites. And by knowing the name termites, I got involved with Terminix. Their techs are timely and they always give me a call before they come to make sure I'm here. They come through the back door which I like so everything is fine. But they automatically raised the price this year. I'm 97 years old and $5 means quite a lot to me. I had asked them not to increase it for me and leave it at the same rate but I never heard anything from them and nothing has ever been done about it. Apart from that, the pest activity has been very good since they started their service and I have been satisfied.

Terminix does our yearly termite inspection and the service is working. The technician who came out was fine. He'd been here before. He came and inspected and left. And then later in the day, another person came, thinking they were supposed to do it.

Terminix is good. The first time they made an appointment, the technician sprayed the backyard, the shop, and everything. The guy who came out that time was good and everything worked out well but there was still a whole bunch of roaches in the kitchen so I had him come back and do a second thing. Then after I got my first spraying done, Terminix was sending me so much spam emails about signing up for a termite inspection and I just started throwing them all in the garbage can. I did not pay attention to them. It was probably why I missed the next appointment. I just got an email message on Wednesday saying that the technician is on the way, so I had to reschedule it for today.

Terminix is good about doing their pest and rodent services. The technicians come on a regular basis and conduct services for termites as well as to check if there is any evidence of them. They are good about coming because we live in a wash and we have a lot of desert rats. I got a lot of traps around the yard so, if I see that some of them have some rats in there, the technicians will come out and clean them within a day or two. They have been doing good when they are out in our home. They have some kind of a sheet that they send to the house or something that I sign about what they did if I'm home.

I have a semi-annual home inspection with Terminix. Any time I wanna set up an appointment, it’s always at my convenience. The Terminix reps has been very cooperative that way. The inspector that has been here the last two times has been excellent. He covered everything from the attic to the basement and the entire exterior. That has not always been true with the Terminix inspectors, but the one I’ve had the last two times has been very thorough, and we’ve been very pleased with his work.

Updated on 10/31/2018: Terminix has written the warranty in a way that there are many legal loopholes to help them minimize their expenses and not pay for termite damage. The ultimate termite protection warranty sounds good but read the details carefully because there are many legal loopholes that they use to not honor the warranty. The regional manager's advice to me was “change your wood siding.” I will find a better and more honest company for termite protection.

We recently called Terminix to come to our house to inspect for bed bugs after we thought we found a few. We got a call from a man stating he was the technician assigned to us and would be out in 2 days to inspect and start spraying, but before he could we had to remove everything from walls, all outlet covers, and disassemble our house. Took off work 1 day to clear out the house, take off work the next day. Said technician shows up comes in the house and tells us he can get a crew here tomorrow. Asked if he needed to look at location he went and peered into bedroom and said o yeah it's an epidemic going around you need treated. Said for this price I will have a team come in tomorrow vacuum seal and treat every piece of furniture, take apart all your beds and dressers treat them, freeze spray all the furniture and base boards to kill any eggs, then spray all base boards and carpets to treat your entire house.

Terminix does my annual termite inspection. They set a pre-existing appointment and just notify me when it is going to happen. The technician was really nice. He just walked around, ready for inspection, and that was it. There was a day when Terminix came out and I wanted to pay right then but their system was down, but it was just a very abnormal day. Terminix is a good company and they know what they are doing. Check them out if you need their services.

I had some ants and spiders crawling around inside my condo and I've been using Terminix for a couple of months now. The technician that’s coming out does a good job. He tells me he’ll spray outside and what it is for. Everything’s been good and I ain’t seeing any more pests. People should use Terminix if they wanted the insects removed in their house.

We found termites in our shed and when Terminix first came in, they were very polite and generous. They said they were gonna do this and that and that they were gonna see us regularly. We had problems with ants and had to keep calling them up here. Billy, my first representative, said he'd be here but then he did not show up. He said that he was 50 miles away and that he would reschedule me for another day. I said, “Well, you know, that doesn’t go.”

We have a contract for preventative maintenance with Schendel which was bought by Terminix. They come in quarterly and spray. We’re tickled pink with the service because they come like clockwork and we don’t really have to have any action on our part. Then, they bill us and we pay off of an invoice, so we don’t have to pay at the time of service or anything. They’re really helpful to us. Everything is glowing as far as on our side. When it was Schendel, if there were issues outside of our normal spraying time, they’re very responsive. We were starting to see some other things and they came out outside of our contract and the next they’re spraying. Also, the technicians have all been very pleasant and professional. I recommend them to other people, even other businesses.

Terminix is doing a good job and our pest situation is better. I call and schedule a service with them, and their reps are very pleasant. Technicians come to our home quarterly. Last time they came, there was a little problem, but they came right back.

The next spring right after I moved in the house in this new development, everybody started having trouble with termites. So Levine, who built it, gave us a contract for a couple of years with Terminix and I stayed with it. I've been a customer for almost 50 years now. They come once a year and when I see the termites. A few years ago, there was something by the front door. The termites came in and made tunnels for the black ants to come in. So, Terminix treated it. They went half on a new front door and they installed it but it seemed like I had to pay something at the time. I also had to pay a lot of money when they installed some new kind of things out, which weren't covered under the contract. But I haven't had any termite since then and I would recommend Terminix.

Terminix comes out quarterly. When they come out, they are always great. They will listen to whatever we have. If we see any ants, they are very attentive to all that. They are friendly and helpful, and they do a good job. But, sometimes, they change the date that they are supposed to come out, and they don’t tell us. Nevertheless, when I have to reschedule, the reps are great. We find a spider now and then, but the service is very effective. They’re a good company, and we would recommend them.

I started with Terminix when I was living at North Lake in 2013 and I’ve had Julio, the technician, for years. He has been wonderful. Julio got a different route that one particular time years ago and I didn’t want anybody else but him. He is very meticulous and does exactly what he’s supposed to do. He does a good job and I am grateful for him to come to my house. We had some construction and my front entrance faces I-4. There was a lot of digging and I don't know if it created more intake of some of the friendly crawlers but I had to have Julio come. Hopefully, everything will calm down. If not, I’ll just have to have him come again but he knows what I need in the area, so I have no problems.

We have a contract with Terminix and they come quarterly. We usually receive an email that says our application is coming up. They give a day and a time, and if I have to reschedule it, it's easily done. The tech also calls ahead. Then when she comes, she greets us and verifies what she's gonna do, and it's perfect. She does a great job. Also, if we have anything that we want her to look at, we ask her and she complies. One thing to note about Terminix is that we've had them for quite a while and we've seen a huge turnover as far as new people. Then, we've had this particular person for at least two or three applications and it's good to see the same person around. Overall, Terminix does a good job. We're happy that their preventive measures prevent any kind of pest.

I spoke to somebody from Terminix that I wanted to check for termites and our interaction was good. They were easy to understand and easy to talk to. The techs explained what they were gonna do, got on and did it. I had a preventative termite treatment done and they're supposed to come back and inspect their work every six months. They were good.

Terminix has been great. I spoke with a lady through the phone and she set me up from this plan and then the techs come out every month. They send me an e-mail and they call me before they show up. My recent experience with them was good. They showed up on time and they’ve taken care of the ants.

We have a contract with Terminix, so they come every quarter. Usually, they let us know the schedule of our service. But if it doesn’t work for us, we change it and it is very easy to reschedule the appointment. My husband is always saying how great the technician who comes to our home is and that he’s always very thorough. Since we started with Terminix, we haven’t had any problems with the pest activity in or around our home. The outcome of their service has been wonderful and we're thankful.

I've been with Terminix for two years and a lot of times, when they come, I would be gone because most times they come in the afternoon. They do the outside and the inside. So far, I haven’t had any problem with the schedule. I get a notice when they're on their way. The technicians that I met and talked with were real nice people. There has been a big difference since the service. I really appreciate that work that they are doing and they should keep it up. If my friends are in need of Terminix, I would recommend them to have it.

I've been using Terminix for almost three years now and for the termite inspection, they come out every six months. I have another service that they come every three months for and that's for the outside. They did a termite inspection last time they came out. Scheduling our service was good. They schedule it periodically. So they give me a call in advance to let me know they will go. This occasion, I didn't schedule, they just called me to let me know if I was available to go in. I told them yes and it was fine. We have some ant problem outside and right now, we're good.

We have a Terminix rep that goes to our house to spray. But what I don’t like is that I bought into the great, big package of full-everything and they said I would never have to worry about anything again. I was paying $150 the first year and the only thing I wasn't paying for was for them to put stuff on my little koi pond so mosquitoes wouldn't grow in it. I told them my problem was fleas outside but then later, I found out that once I'm into it and locked into it, they’re not even worried about the yard. They're only doing the house. I’m a disabled vet. My whole reason for getting it is putting down poison makes me sick. They lied to me and the salesmen don’t care. They’re just trying to get the sale and they don’t have to deal with it.

Terminix people came in our neighborhood to promote the company and so we had them check around our house. We've been using their services for 4 years now and we have the premium plan so they come out four times a year and then extra if I call them. We have a lot of spiders because we live right next to the woods. We've also dealt with termite issues and bug issues. My experience with Terminix is fine and I really like Ken, who comes out to do the work. I'm not home a lot of times when the outside is being treated but he always lets me know what day he would come and gives me the opportunity to reschedule. When I am home, we always discuss what's going on. He's very pleasant.

Terminix was in the neighborhood and they knocked on my door. After talking to them, I decided to go ahead and start using them. At that time, I did have a lot of spiders around the house. I used to spray it myself once in a while, but I thought that if they could do the job, I would give them a chance and see what they can do. I liked my experience in scheduling with them. It was pretty easy. We had wasps with nests, and they knocked them out down and took care of those. I haven't seen any more wasps or any spiders since I started using them. They have done a good job and I'd recommend them to others who have a problem like I did.

I have a contract with Terminix for pest control and when it's time for the service, they notify by email. But you can't just rely on them, have service coming and doing it every three months. You have to keep on top of everything. Mostly, I keep calling them and I have to be there when they do it. Actually, I have to know what they're doing. I have to ask them so they could do something. They would do what they are told but they would do it like 80%. After I keep nagging them, they would go back and retrace their steps. The pest activity is controllable but they could do better on the actual service. Do your homework and compare Terminix with other companies. This other company has similar things and it's all about customer service.

I was having some rodent issues and Terminix came out when they said they were gonna come. They provided the service as requested. The tech was very thorough. He was also very friendly which I really like. He communicated with me when I had questions, and he explained everything that he was doing. Unfortunately, it did not work because I was still having some rodent issues. So, they had to come out a couple of times to spray again. They said I needed to possibly get something else done, and it was gonna be a whole lot more expensive. Nonetheless, the customer service was excellent.

I had Terminix when I lived in Houston, and then I got them when I came here to Jonesboro a year ago. I got their pest control service and then I added mosquito control. It’s pretty much on a set schedule and if I have any problem with scheduling, I call them and reschedule. The techs who have come out were very polite and friendly. They listened to what I had to say and they responded to it. During mosquito time, I called and told them that even though they were here for mosquitoes, we still got mosquitoes biting us all to pieces. They said they would be back, and they gave us the time and date. They came back and re-sprayed and it worked well. Then after that, they came again at their normal time. I don’t see any pest around here now.

We've been using Terminix for 12 years and when they show up for their bi-monthly visit, we'd tell them our problems and they'd service it. Their technicians are very good, friendly, and seem to be knowledgeable. When we explain our problems to them, they seem to understand what we’re talking about and how to treat it. They've taken care of pumpkin beetles, wasps, and general things surrounding New Hampshire and I feel very good about it. But since it's getting colder, there are a lot of pests around the property since their most recent visit. Nevertheless, I would most certainly recommend Terminix to others. As far as sharing it, I don’t know. Everybody has different bug problems and things, but I would certainly recommend them.

I’m satisfied with Terminix. I submit about 90 percent of my claims online and the website is user-friendly. I saw bugs in my basement but it’s probably my fault because the tech just does the exterior and hasn't come in the house.

Terminix is a good quality company. They recently came out for check-up. They did the job well and everything’s fine.

I have a cabin in the Red River Gorge forest in Kentucky, and we got bugs and mice everywhere. I got in touch with Terminix about basic maintenance. My cabin is not close to any Terminix office, so they have switched me from this office to that office. But, it seems to be working really well now as they zeroed in on someone who is a little closer to my cabin, so now I’m happy. I don't make it easy on them, but they are working with me. For the last two times, they sent out Betty. She was responsive when I texted her and set up an appointment time. She showed up on time and she was great. I still get spiders and stuff just because I'm in the forest, but they are not that often. They’ve been servicing my cabin for two or three years now, and they do a good job. I’ve already told my management company that they should get in touch with Betty and see if there are some other cabins she could handle for them.

Terminix comes out quarterly and they spray outside. We use the termite part too and we have a yearly contract on that. The service and interactions with the technicians have been good and the pest situation in our house has been better.

Terminix has a wide variety of services and they take care of me. I've been doing business with them for the last 25 years. They do quarterly pest treatment and they do a good job. They would send me a text or an email with a proposed date for the appointment. If I'm home, the technician usually knocks on the door and introduces himself. He is very pleasant. He asks questions if I have any issues then he would go and start doing his work.

I got a 2,600 square foot house and if the technician from Terminix can make it through here and the outside in less than 10 minutes, he’s not doing his job right. I told him that before and I also told Terminix. I don’t like the way he does his work and this has been going on for years. Before Terminix took over, the other company came and did an excellent job. They used to spray the whole inside, floorboards, ceilings and went through every crack and crevice they could find. On the other hand, the guy from Terminix came in here with a thing on his back, walked through the house and sprayed a little bit underneath the refrigerator and along the counters. I have never seen him yet open up under the sink. My son lives in this house too and he has his own bedroom. He uses the same laundry room and he finds spiders in there. Terminix sucks.

I was having issues with ants and roaches. I signed up with Terminix and they come in regularly. I speak with them when they come in to service once a month and the gentleman that comes in is very nice and personable. He's always courteous and polite. He does what he needs to do and if I'm busy in my office, he always asks if I want him to come in or just wait till next time. Terminix does what they're supposed to do and now, I don't have a problem with pests anymore.

I have never been so disappointed and upset. I’ve been a Terminix customer for years. I recently moved to a new location and prior to buying the house Terminix was contracted to conduct a termite inspection and they cleared it termite free. Two months after moving in Terminix comes to conduct a free yearly inspection and again we are clear of termites. At that time they sell me in on a preventative care for termites. A few days later I have two techs spraying my house with termite preventatives. In the middle of the process the tech stops and tells me he can’t proceed, he’s found termite. After that it’s been hell, not only do we have to have the house tented, we also have to pack all of our valuables. Terminix does not guarantee anything from getting stolen when tented.

We have had termite baiting stations for 10 years or longer and Terminix checks them periodically. Usually, they call the day before the routine check.

We've had Terminix for at least five years. They come in quarterly to do outside for termites and then they come in once a year and do the inside. The quarterly appointments have been fine. But we have had some problem in scheduling. Terminix has given us some times by email and most of those didn't work out. Our technician's name is Edwin and he said he would contact us directly by his cellphone and set it up. That's worked out better and he comes on time.

I have Terminix for quarterly inspections. They send a notice to us to schedule service and when the technicians arrive they've been very professional. While I don't think that any pest control company has all the answers, Terminix seems to be at the top of their grade. However, they're about 20 percent more expensive than similar companies and we have thought occasion to terminate the service and go with someone else. Also, there continues to be a problem with spiders. Still, when we called Terminix a week later, they came back and treated the problem again.

They came out twice recently. But, they are almost always very late and it is usually hours past when they said they will come. Today, Terminix people were scheduled to come between 8:00 and 10:00 however, it just seemed a little odd that they called a few days ago to schedule this time, and then they sent a reminder the day before but no one showed up. So, I called and they did not have anything on the record that anyone was even supposed to be coming. They said it was for a home inspection and it is the first time they have not shown at all. But for roughly two years we've been with them, they’ve been great when they come. We're using their service as we wanted to make sure that the house we owned stayed okay.

We had a termite infestation before and the first person who came out quickly assessed the situation and the damage. He obviously wasn't in home repair but he told me that the termites weren't in the house and that we caught it really early. So that was good. He was able to quickly identify and stop it before it could do any major damage. He also set us up with our quarterly package with Terminix and everyone who has come out to check the traps and to spray have been lovely. Most recently, a very nice older lady came out and did all of our external services. She was excellent. She reached out to me multiple days in advance confirming our appointment as well as on the same day. I'm very pleased with the service thus far and I would totally recommend Terminix.

Terminix notifies me when they're coming. And if it's not suitable, then I'll call them back. Before they come, they always send out another notice that they're on their way. I've been using them for years now and I've never had any problems. Interactions with their technicians have all been very good too.

We have a quarterly service with Terminix. They had come two times already to the house for the same ant problem and we are still having ants in the house, but not as much as we had before. The ants are digging a hole in the soil, and you would see all the piles of them. Then, this past week, we noticed a roach in the house -- that was something new. So, maybe they need to spray something stronger. Also, they don't usually spray inside, but maybe they should spray inside as well. Nevertheless, setting up the first service went smooth. The tech who came was very polite, friendly, and knowledgeable, too.

I have had Terminix for 30 years and it is always a good experience. Their rep has always been cordial and willing to talk if I walked around with them. They did some good stuff early on. When they first got started, they put a bunch of barcodes which looked like a code number. They read those with a machine that tells their home office that they were in the house. Now, they are just on maintenance. They call and they are here for 10 to 15 minutes. They go around and check all the deals on the bulkhead and the barcode. They also check outside and look around but I don't know if they spray anything anymore as it just doesn’t last long.

We recently moved to a home that had some termite damage before we bought it. The tech from Terminix came out to do a re-inspection to make sure everything was good. We also had some ants that he sprayed. Scheduling the service was fine. I had him come back out two weeks later because we still had a good amount of other pests around, so I had him do a re-spray. The tech was fine and friendly. But it was a bit off that after the tech had arrived, somebody else call me, telling me he was on his way. There was a little confusion about who our serviceman was. But Terminix cleared that up and the tech who was there first was the one who took care of the service. The second time he came out, everything was clear and efficient, and everything went fine. So far, everything has been good and Terminix has worked for our needs.

We signed up for pest services on a whim. Representatives came to the door and offered us a good deal. It was a quarterly spray. We knew that it would be about every three months and the schedule was on the internet. It would say when it was time for the service. The men who came out sprayed around the exterior of our foundation. They were very good and we were satisfied. We kept the company for over a year but it was just a maintenance thing. We didn't have any problems so we decided we didn't really need the service. We cancelled and when I called, they said they would take the automatic withdrawal out of our checking account.

I had seen a few pests in my home mainly 3-4 roaches per day early in the morning and late at night. I signed up for service and on Sept. 28 I had the initial spraying done. I saw pests again daily so I called and they came back 4 days later and sprayed. I waited a week and still saw daily pests so I decided this is not for me. I called for cancellation and a refund and was told it was initiated. I called back 4x more to learn on the last time the refund had not even been initiated over a week later. I then got a call from the service manager, Aaron in Peoria, IL saying he needed to come and inspect my home before they could issue a refund. I agreed and he said he needed to call me back that day because he didn't have his schedule in front of him. That was on October 18, 2018 and I haven't heard from him since.

The technician came out for a pest control and sprayed around the house. He told me what he was going to do and what kind of base he was gonna put up. He did inside and out. Pests are less now, but I still see some every once in a while. Overall, it was a good service call where they got out pretty quick after I called. They showed up on time and on the same day I contacted them. I would recommend them.

In August of 2016 I contacted Terminix to perform a bedbug inspection. They found bedbugs and recommended a heat treatment. I was given a list of things to remove from the home and some other recommendations which I followed to the letter. When I was able to re-enter my home I found every one of my blinds had melted and fallen to the floor. Their removal was not mentioned in the literature I received. They did replace them, however. My kitchen floor was tiles. They had come loose from the floor. My floor was ruined. My vinyl siding on the outside of my home where the heater was placed had melted. My countertops were melted loose and they still are. My faux leather couch and double recliner love seats were ruined. These were the biggest things, there were also lots of odds and ends.

We have an older house and pests come and go. We live in Hawaii, so there are termites always flying around, landing on our house, and trying to get in. Terminix recently came out, inspected some termites, and helped us out. We have them for years now and they've been out here many times. We have the yearly service that they schedule and tell us about, and if we see termites, we call them then they come out. Their techs have been good. Several years ago, they had some annoying people that didn’t work out very well, but they've gotten new personnel that have been very helpful recently, so we've been happy with that. So far, they got the job done and everything's been okay so far. Their service is worth having, especially here in Hawaii for termite control.

I started with Terminix about seven years ago then I went away for one year. But I was very dissatisfied with the other company I went with and I came back to Terminix. The thing that keeps my level of being a loyal customer with them is John, the technician who has been the best one we've had. Most of the time, he never needed to be directed on what he needed to do and he knew what he intended to do from top to bottom. We had traps for mice and rats and he knew he needed to bring a ladder and service those. He knew he needed to check them out and see whether there was poison or not.

I've had a positive experience with Terminix. Their price is right. They come out quarterly and do an annual inspection. They notify me. For the yearly one, they enter the residence. On the quarterly one, they just go outside so I don’t have to do anything. Their service is for preventative care and I haven't had any termites or bugs.

We used to be at a very old building and sometimes, the spiders would drop from the ceiling and that freaks me out. They were big and nasty. But now, we’re in a new one and we like to have Terminix spray so we don’t have issues. The regular guy who was coming in would spray all around the offices, in the kitchen, in the maintenance room, and in the bathrooms. Then, he quit coming and Terminix had a new guy come. However, the thing that he would bring in got smaller and smaller. We saw ants in the bathroom and he put down ant traps. I told my boss that if he would pay me $88 a quarter, I would put ant traps in the bathroom or I could buy Home Defense and spray it myself because it was to the point where the new guy was doing nothing.

My landlord sent his pest guy to where I was renting four times and they got worse every time they left. So, I called Terminix. The technicians were great and they were friendly. One of the Terminix guys took the panels off the walls and the electrical sockets, and sprayed in there. He did a great job. When I paid the rent, I turned my $79 bill in to my landlord and he had me evicted. We moved but I’m gonna call Terminix and have someone come out and start on the place I bought if there are any bugs since we moved from a place that had them.

We live in a new neighborhood, and someone from Terminix was walking through, seeing if he could drum up some business. My interaction with him was good enough that I went ahead and signed up with their pest control service. The technician did a fine job as well. Terminix appears to do a good job.

I've been using Terminix for termites and pest control since '94. They come out once a quarter and their service is sometimes good and bad. There was a period where we couldn’t get on the same page as far as when to do it. They had a problem with a guy but he’s no longer with them. Most cases, it’s fine. We schedule it and if they have a change, they contact us. The techs are professional and I like most of them. We require them to spray inside too because we’ve had problems with brown recluse forever. Every once in a while when it’s really dry, we’ll get some spiders at the end of three months but if I call Terminix, they come right out. Anytime you call them, they will come back and re-spray after the initial one. They're a pretty good company and I'm happy with them.

I'm satisfied with Terminix and I'd recommend them. They came out here and did the pest control. It was automatically scheduled and they arrived on the day they said they were gonna arrive. I haven't noticed any pest activity in or around our property.

I've been a Terminix customer for about 50 years. That's since I've been here at this house and at the time, it was Sears. It's termites that we're covered for and Terminix notifies me of the service schedule. When we moved here, there was quite a bit of termite damage in a couple of places but we bought it anyway and since then, we haven’t had any more problem with that. I don’t think it’s got anything to do with Terminix though, and these two places are visible if you’re looking around in the basement.

We've been with Terminix for a long time now. Dave comes out every time and he's always nice. He greets my dogs and he has a biscuit in his pocket for them, which is good. Then, when they switched the formula for the mosquito treatment spray, he let me know because the old formula was organic-based and was safe for dogs but the new one isn't really like that. So now, when he comes, I make sure that the dogs are put away and not in the yard to be exposed to it. He's really good about those kinds of things and I appreciate that a lot. The last time he was here, he did the mosquito treatment in my yard and it went well. We're moving to a new home and Terminix is coming with us. I have also recommended them to friends and family.

Terminix just came out for the annual inspection and they always schedule it without notifying me until the day before which is very inconvenient. They should notify me when they'd be scheduling it, so that I could speak to someone and schedule when it's convenient for me. It is also very difficult to get a hold of the people that are coming to do the inspection and make an appointment. Their prices are a little bit on the high side, too. Other than that, their technicians have been great. They're friendly and knowledgeable. It would seem that they're doing a great job as well. They've taken care of the problem with the termites and we haven't had a recurrence.

Terminix was supposed to send a guy out here to do an annual termite inspection, and that was supposed to involve inspecting both the inside as well as the outside of the house. The guy came but I was not here, but my housekeeper was and the guy did not let my housekeeper know that he was here. He came in the house and said he made the inspection outside. When I got home and found out that he didn't do the inspection properly, I contacted Terminix on their national contact number. They apologized and told me that they would reschedule it for another day. On the day they were supposed to come, I stayed at home and the guy never showed up. I again called the customer service and the lady said that she would ask the manager of the local office to call me. I told her that I hadn't gotten a call from him either.

Terminix is a really good company and up until this year, they were taking extra good care of us. We’d been really satisfied with what was going on, but it almost seems like in recent months, something has changed. For years they came out quarterly and inspected our stations outside our house. We had termites in our home so they put bait in the closet where the termites showed up. Then a few months ago, they did their quarterly inspection and I asked them specifically to check that particular closet. It happens to be next to the bathroom and next to the shower, and they found active termites. So, somebody came, drilled a hole and pushed some poison down under our basement floor. They’ve been here once since then, and we weren’t here. I had hoped that we would connect so they could check that closet again and make sure there wasn’t any more activity, but that never got done.

I had issues with wasps, mice, and spiders. I started using Terminix in the spring this year but after my contract which is three times, I’m not gonna have them come back. I still have wasps but I have shutters and stuff. I also have problems at the top of my house and nobody is getting up there. I live in a mobile home and there’s no attic so it’s not worth the cost but I gave it a try. If I have a normal house where they can get in the attic and do all the stuff, then I think my experience would be excellent. However, the kid that came the second time killed all the bees and pulled the nest down. He was amazing and did a great job. He was also nice to my grandson. We chit-chatted a little bit and he took his time and did his thing.

I had a lot of ants and since starting with Terminix, there is very minimal pest activity inside the house. Outside, we got bugs and we just can’t get rid of all of them. Terminix came out for an inspection and they notified me through text when they were coming. It was pretty awesome with the technician. They were very polite and they answered all the questions I had. They were pretty knowledgeable about what they were talking about too. They did a good job.

Terminix contractors are very professional. We had a mosquito spray for our most recent service with them. It's been a fine experience and we've had no problems interacting with Terminix, but the actual service has not worked for us. It's the same as it was before we had the mosquito service.

I started treating my house in 2010 and I signed up with this company that used eco-friendly chemicals to treat the house. I was happy with them then Terminix bought them out about three years later. When I'm scheduling for service with Terminix, my experience with their reps is always good. But there had been two blips where I didn't get the message and it was a misunderstanding as they assumed I use a cellphone. They texted me but I told them not to do that and to send me an email instead. Other than that, the guys that came out were good. I’m happy with Terminix and I’ve kept with them. I believe that in this area, we need to have treatments because we’re so wooded. In the past, I had some ant problems and Terminix came out three times until they got it right. Those little things were in my kitchen, but the people from Terminix finally found the nest and got to it. And I haven’t had an issue since.

I’ve been with Terminix for 15 years, and they have been good. Every other month they come and do the outside for bugs and ants. I had to schedule a service out of the regular schedule last summer because of bugs and ants. I had a hard time scheduling it and they didn't show up, so that was not good. But beside that one time, they've been pretty solid.

I would recommend Terminix. I have a contract with them for termites and they have been coming out for 10 years. They come automatically four times a year and check the traps all around the house. The technicians have been very professional and I haven’t had any issues with them. If I’m home, then I guide the person if they haven’t been to the house before. I show them where all the traps are because some of them are behind the garage, which is actually on the next people’s property. We haven't had any termites and when we had carpenter ants, we called Terminix and they came for that. They are approachable and reachable.

Terminix does termite inspection for me and a lot of times, they try to set up an appointment without confirming with me first. Sometimes they just show up at the house without calling. I called and told them that if they come to my house, they should call me before they do. One time, I had a problem with them sending me a bill but they hadn't come yet and did the inspection. I told them that I wasn't not gonna pay upfront for an inspection that hadn't took place. That's not acceptable. Other than that, I feel like sometimes they're just telling me that there's no damage. So far, they're telling me that everything's fine, so I try to go along with what they're saying. But sometimes I'm seeing flying termites around. Still, I would tell others to go for Terminix. At this point, I'm fine with them.

I have Terminix for termites and pest control. They have a regular routine set up, and that's been fine. They schedule the service and then I get an email saying that they're gonna be at the house in a couple of days. I've had fine interactions with their technicians. They do the job, they don't bother me, and then they leave. But I was recently notified that there's gonna be an increase in their price. I had never had any intentions of looking for another bug control place, but I am now because they’re going up. I’m 80 years old and crippled. Every penny counts for me, so I’m gonna have to check with Slug-A-Bug and all the other ones out there. They’re all equal. They’re all good. I just want the best price, and after all these years that I’ve given Terminix a service, they shouldn’t go up on me.

Working with Terminix has been great and positive. We have one normal guy, Roland who comes by even though he lives pretty far out. We had an emergency really quick and he came and helped us. We also had another team of a couple of dudes who helped us out with an emergency thing. The turnaround time for that was a little long though, a whole week. They said it would be four days. But when I called, I was told, “Sorry, they’ll be here on Monday.” Other than that, the problem got resolved. The technicians were pleasant and professional. My mother-in-law was using Clark's after some renters tore up our house and I wish that she went with Terminix.

Terminix has me on an annual contract and they come out quarterly. Due to being busy with my work schedule and the dog, I get the basic stuff that fits the bill, for now. They keep track of the schedule and we communicate by text message and I tell them if I need bait traps for the inside of the house. When they say they’re gonna stop by, they stop by. Plus, they give us a small window and I get a message saying a tech is coming out the next day. The tech comes by, sweeps for spiders and sprays the exterior for ants. There's not a whole lot of touchy, feely stuff, but they stopped my ant problems. We’ve done no interior treatment other than putting out bait traps. They communicate well and work hard at being attentive to customer service. Once the service is completed, I get a text message that says if I had any questions or need any follow-up, to let them know.

The guy who comes here is great. The service is automatically scheduled. He just calls and says what day he can be here and he's on time. He's professional. We would also have simple, short sweet and personable conversations. Once in a while, I have to call them to come back and do a re-treatment or spray some areas more intensely. There's usually an hour and a half or so wait in that. The only thing is I wish the service was a little bit more effective on little crawly animals like spiders, ants and little centipedes. A lot of times, there are still little critters running around. But the pest activity is typically less once they've come out.

Terminix is great. I have them for about six months now and the pest activity in my home has decreased. We have a quarterly maintenance service with them which I schedule through my portal. The technician who comes out is friendly, kind, and well-informed. If someone asks me about Terminix, I'd tell him to give them a call.

Terminix sends an e-mail stating that they’re coming out. Sometimes the e-mail will say that they need access to the house, but to my knowledge, they’ve never gone in to look at the basement. When they come out, I’m generally not around but they show up several times a year checking the bait stations. The technicians have been fine. Once in a while, they’ll send out a technician who’s not familiar with where the stations are and they might miss one. But if I called them back, they’ll send somebody back out and they’ll take care of it. I’ve had a couple of occasions where the bait station was broken somehow, so they came back and put in a new bait station.

Scheduling service calls with Terminix is not good. We go around a circle and it’s like we are calling the US government. There are a lot of phone tags and the service is lousy. I found out that a bug was coming out of my walls, so I called Terminix but I couldn't get through to anybody. Finally, I called the local office and it took them two weeks to send me somebody. It was a bad service. The local office should respond to us when we call. When I called the 800 number, they referred somebody, but nobody contacted us. Also, sometimes, the contractors don’t show up on time and they say that they are running late by one to two hours. We can’t just wait for the guy to come in. Other than that, the guy who came the latest time was on time. He was good and did a thorough job. Still, Terminix should do a better service.

We had our house up in Ohio exterminated by Terminix but it didn't work. My son who lives up there says there are still fleas in the basement from the animals of people that were in there. The main part of the house wasn't too bad, although you would get a flea once in a while. But the basement was highly infested. I'd like to see the fleas destroyed, dead, gone. I wanna sell the place. I won't get a prospective buyer with fleas all over the place. We will be in contact with Terminix again to see what else can be done.

Terminix comes out every two months for routine sprays. They do it automatically and I would get phone calls and emails. Also, it has been quite positive with their technicians. They’re efficient, they call ahead, and they come. Occasionally, we tell them specific things to do and they take care of it. One of the techs, Swan, has been quite good.

Terminix was coming out once a year to do a termite inspection for the full house. But now, I have the rodent inspection every three months. The gentleman that gave the termite inspection was very knowledgeable and nice. He informed me of everything and he set everything up for me. Then there was this one time where they had to come back out and spray. At the time, my inspection was due in August and they said that somebody would call me to set up an appointment, so I had to call them in order to get it done.

I like Terminix. I have been using them for ant prevention and they’ve been on it pretty good. They come every six months. When I've had issues with ants, I called them and they're usually over within a week. The technicians usually call before they arrive and then they knock on the door and ask where the main issues are. And then they address them, do their thing, leave their receipt on the door and they're off their way. Pest activity has been pretty much eliminated since their most recent service.

We’ve had tenting done by Terminix several times in the past without a problem. But this time, the tent covered a tree outside the front door that should have not been covered. And the tree died, and we’ve been having a problem trying to get compensation for that tree. We’ve called their customer service a few times. We also have Terminix's pest control services, and the pest control people have been fine. But we had some problems at the time of the tenting with communication with the technicians. They were not responding to our calls about a concern, and not getting an “all clear” because they called the home phone to give us an “all clear”, but we weren’t home. We'd like to get this tenting problem squared away, and we’re waiting for my attorney’s letter to be received by them.

Terminix sprayed for ants and bugs out of the house. We had to do a couple of extra calls when we had trouble with ants and they were right here within two days. Our technician has been excellent and real personable. He was here yesterday and he left us a Christmas card. He usually handles everything we need. We're real happy with Terminix. They're good at what they do, and they’ll keep on it until your problem is gone.

Terminix is a good company and we've been getting their services for 10 years now. We have an annual termite inspection with them. I typically get an email that says when it's gonna be scheduled and I can reschedule it if I have a problem, and my experience has been good so far. Their technicians come when they're supposed to, they inspect to make sure there are no termites, and then they leave.

We have Terminix for termite control and they come out to our house to do their job once a year. When it’s time for our service, they call us and ask what we wanna do and when we are available. Recently, it was time for our regular checkup. The technician that came told us what he needed to do, which was to check for termites. He walked around the inside and the outside of the house, then he said that we don’t have any termites. He gave us our bill and asked us to mail it in. It was very business-like. He was here for 30 minutes and then he was gone. Terminix sent us a bill. We didn’t have any pest activity in and around our home before Terminix came and we don’t have any now.

Everything has been fine with Terminix. The technicians they've sent out have been courteous and have done the job. When we had some small roaches and red ants that were getting in from the outside, we scheduled a service with them. Their rep called me up and also sent me an email letting me know what day and time their technician was gonna be out. Then, their rep called me that morning and gave me an update that the technician is gonna arrive in 30 minutes. Since the service, we haven't seen any bugs lately.

We're on a routine maintenance with Terminix every three months. We've had them for about 15 years and we've never had an issue. So whatever they're doing is working. And, their technician is very good. If any pest issue arises, I'll call Terminix and they'll eliminate them.

Terminix has been a godsend for us. When we moved in April there were mosquitoes and spiders all over our house. It has been empty for a year and the mosquitoes were all over. The first guy who came here was very good. He went beyond what he had to do. He explained that if needed, he’d come back next week. The biggest problem we’ve had now is we have cockroaches. The technician put some traps for the cockroaches a month ago, but it hasn’t worked at all. There has been an increase in pest activity in our house now. I called Terminix and they’re coming tomorrow. Also, it would be great if the tech calls or emails the day before the service to remind me.

We recently asked Terminix to come and check because we saw some spiders. While our experience has been good, they need to do another round of spraying because I found some bugs. Other than that, the person who came out to check on the spiders was fine. He checked places that we were talking about and then sent someone out the following day.

Every time I schedule service with Terminix, it's handled professionally. Their technicians come out to the house every three months. They get the job done. Pestwise, our situation has been a lot better and I'm so happy with Terminix.

We've been with Terminix for about 27 years and they're good. They’re a little bit expensive though so you gotta plan accordingly. We have regular treatments and they come every quarter. Then for any additional ones, we call the request in or do it online. Doing that is a decent experience. Plus they come out as quickly as we need them to so that’s good. The service people we’ve had have been good too. If I have a problem with one, I usually call the local office and then they take care of it. We hardly see any pests but it gets dry here in Texas and that’s when they start coming in. They come in for water. We periodically get water bugs and ants in the house but it hasn't been too long that we've been having those issues. And all you do is treat and keep them out.

Terminix provides us quarterly service. John usually comes out and I like him. He calls me before he comes. Also, I don't have to be there when he’s coming and he does his job. The only thing that I’ve been concerned with is, sometimes, I would get an email that says that I’m gonna receive service on a certain date and that’s not the date at all that they’re coming. It's been a pain in the past. Also, they don't bother to send another email saying that it's not when they're coming. It makes me walk up my dogs when they could be outside enjoying a good day, and then I have to take time off from work to go back and let them out. I’ve learned to just ignore those emails and wait for John to call me because he doesn’t have any control over when Terminix is sending the email. Still, since we started with them, the pest situation in our home has been better.

I called Terminix recently and they came for the annual checkup. The tech did some stuff in the insulation of our attic and also did the typical bug repellent. He also got the snakes out of my attic so that was a good thing. He was great but we had trouble getting appointments scheduled. The local area manager never seems to want to call me back which was frustrating. But the managerial staff of Terminix is very responsive and I have good interaction with them. It takes two or three phone calls and a week or two to call me back sometimes which is pretty crazy but the service has been great.

We have multiple properties and in one house, we have wasps. The other houses are fine but we decided to have Terminix treat them as well and we've had them for two months already. However, two weeks ago, I called Terminix and I was told a rep would come on Monday but no one came. I was then told that my appointment was canceled for another day and that it was on Thursday. They changed the appointment and they didn't tell me. But, my husband told me that they are coming today. Other than that, communicating with the techs have been well. Terminix said that everything is fine and they might finish in a month. I recommend them.

We use Terminix in two different facilities--one in New York and the other one in Florida. For the most part, they've been sending me an email correctly through and through to schedule the service. But, when they changed the way they do things, I was unaware of that. Other than that, they treat the house fine. The lady who comes is very nice and thorough, and I feel comfortable with their techs coming around. After they inspect us, they send us the copy of the inspection report. And I feel confident that if they find something, they would let me know and take care of the problem.

Terminix has the job done when they need to, and they’ll take care of it right away. They have us on a schedule, so the tech comes when needed. He usually comes in once a month and sprays around, so no insects or anything comes in. Everything’s good.

We’ve been using Terminix for over 10 years. It's a monthly contract for general maintenance and the technician is a nice guy. He always does his monthly maintenance thing which is just gonna get some but they do a decent job.

I had Terminix at my old house and then I continued the service in my new place. I’ve been with them for a while, and I'm signed up with their termites and pest control services. Their representatives have been very friendly. I've only come across one guy that wasn’t very friendly, and I fixed that quickly. Terminix comes out quarterly, and the techs have been nice. I love my technician at the old house. I told him what I was going through with my pregnancy one day, and he ran and got me ice because I needed it. He was willing to go above and beyond. The guy I have now kind of came in, and sprayed, and left. I followed him around the house and watched him sprayed along the baseboards. He never really talked to me. Still, I haven't spotted any pest activity since then.

There were some ant mounds over here and I called Terminix to get it treated. They did the exterior service and I also asked them to provide glue traps. Scheduling online was good, the website was not bad considering they are not a big company and overall, it wasn't a bad experience.

We’ve always had good service with Terminix and we’ve been customers with them for 10 plus years. One time, I set up an appointment and they missed it. There was a mix-up in communication and it took two weeks to get an inspection, but we got a couple things squared away with the guy who came in and we had a good experience.

We had a wet basement kind of issue when we started with Terminix. Outdoors, we also have a screened-in porch and a front porch, and in both of those areas, there were spiders, millipedes and centipedes. We had been with Terminix for many years starting around 2005 until we received a door-to-door offer that was better than what Terminix could do at the time. So we switched over to Alterra. Before then, lots of other offers had come around as well. But I did not leave Terminix initially because we really liked our service person who came out. So it was sad to let him go but Alterra's was too great of an offer.

My experience with Terminix has been fine. I like my service guy, Terrence. He comes and sprays the exterior of my house. He also notifies me when he plans to come and I leave the gate open. He treats the spiders and ants around the home and there has been less of them since he came out. Furthermore, when I had some kind of flea infestation in my kitchen cupboard, the technician worked with me.

I have a regular service with Terminix and so far, my experience with them has been okay. They do service for general pests every three months. I had a technician for a long, long time and he was very, very thorough. However, he left the company and I've had several since but nobody was as thorough as him as far as the fence lines around the base of the house. One time, when the technician left, I went on my deck and there was no evidence that he treated anything up towards the house. But I didn’t stand there and watch him. I just thought that he was gone too soon. So, I decided that the next time they come, I'm gonna be sticking with them. Since I started getting a service from them, our home has definitely been better. Neighbors that don’t have Terminix service have all kinds of problems and I don’t, so Terminix's treatment is working. Termiix is a good company and I'd recommend them.

We've had our service with Terminix since we bought the house. Somebody contacts us to schedule our service or they remind us by email that we're due for an inspection. But if we see anything in between our scheduled inspections, we contact them. Albert, the usual tech who does our service, came out recently for our yearly inspection on termites and he did his thing. We asked for a certificate that we had an inspection and it was good. I haven't had any problems with the tech, but we had a problem at one point with a service vice manager who was rather rude. They don't have the right to say that we have a live termite when we have a serious dropping pattern. That was what caused the problem with the service manager. We dealt with that problem and it was over, then we went back to getting Albert to do our inspections.

I've had Terminix for 20 years and for the last couple of years, I've had the same pest control technician. He's awesome and I love him. The pest situation is better now too. We have a quarterly service set up and Terminix is prompt with the schedule. Then if I need something, like an emergency or something out of the ordinary quarterly visit, I have a phone number and they're very responsive. On the other hand, we also had Terminix replace our attic insulation and it was not a good experience for us. When they took out all of our insulation and blew in new insulation, we had drafts all over this house. They came out and tried to find where the drafts were but they could not figure it out. So that was not good. My husband and I had to finally figure it out ourselves and put in our own batted insulation.

Terminix is a reputable company. I had some termite infestation and I was selling the house so that was the main reason that I needed to cure the problem. Terminix came to assess it and I bought a two-year contract. Scheduling the service was very easy. We did a lot of texting back and forth and a guy told me when they were going to be there. I made sure somebody was at the house and they came when they said they were gonna come. My daughter asked them if they needed to get in the house but the guy said no. They did their job, put the pods in the ground and were done in a couple of hours. It was done very professionally too. The service was a little expensive but I needed the work done. We got the job done and I've sold the house. What I have to do now is get back to Terminix and transfer the contract to the new people who bought the house. I also want them to take a look at my home now, down the ocean, and see what they can do.

Terminix comes out every three months and they call me to schedule a service. Scheduling always goes well and I have no issues with their techs. The pest activity has been very low since they've been coming here.

Terminix has been doing a good job. However, I’m not at my residence for six months in the summertime, and that seems to be the time that they wanna inspect it. And I told them every year to not do it in the summertime but to do it in the winter time. I happened to be going down to my residence one day, and it was sometime last month. When I was about 10 miles from getting there, I had a call from Terminix that the tech was in my front driveway and trying to get in for inspection. I didn't even know that he was gonna do it. The guy just stopped by.

I get the termite treatment and monthly treatment from Terminix. Somebody at work recommended them and I have them for close to a year now. I call them once a year for the service and get them to come out when I'm gonna be home. And for the outside spray that they do monthly, they just leave me a card saying that they've been here, which is nice because then I know when they've done it. The techs who come out have been very friendly and very polite. Everything goes well and other than the occasional tiny spiders, I don't see anything.

Terminix does a good job. We had a mice issue and it was dealt with pretty well. Their customer service reps have been very professional. We just had a bit of miscommunication a couple of times wherein I've wanted to have the inside of the house done as well and so I'd like to be at home when they come. But, I have let them know about that for future reference. The techs they've sent out have been generally good, professional and expedient too. Our mice issue is pretty much resolved now. Terminix is a decent company.

We had a problem with ants and the technician from Terminix came over. He looked around and said they were coming in from the attic and then he put some stuff that looks like a clear gel on some spots. My wife was there during the treatment and she said he was really friendly. Since then we really haven’t had a problem. I’ve only seen one or two ants here and there. I know they could only spray so much and it could be toxic to humans. But it stopped the ants for a while. The technician said they could have a nest up in the attic. The only way to get rid of them then would be to have a termite gassing and kill everything.

I'm very happy with Terminix. They came out recently for our pest control service and to spray for bugs. We have a quarterly service, and they notify me of the schedule. The technician who comes is really nice. Terminix is doing good.

I had problem with fleas in the basement and this is October 19th, we still haven’t got it fixed yet. So I’ve been calling for Terminix to come out and do the initial treatment sometime around the end of August. I’ve been calling them about every week or so, getting them to come back. The last time I called, the woman said that they have to transfer me to the local branch. But they were closed and she'd have them call me the next day. But nobody called. So I waited around a couple of days then I called back to the main number. She said they had me scheduled on the 17th between 10:00 and 12:00. But neither the tech nor the branch called me about it. I know the guy that comes over to spray since I’ve dealt with him for years. I had termites a couple of years ago and he's the same guy in the area. I even have his personal number, so I was texting and calling him. But he was not answering.

We discovered termite damage. Terminix had a confident and personable rep, and we had no problem scheduling an appointment. The technician did a completely thorough and professional job. Terminix did everything we expected them to in a manner that we expected. I would call them if I needed them again.

I have regular quarterly service from Terminix where they come and spray the house. It’s automatic and they do it every 90 days or so. They give me a report afterwards about what they saw, evidence of it, and what they didn’t see. Whenever I get to interact with their tech, he shows me where the problems are and says he’ll take care of them. If it’s gonna cost extra, he tells me what that’s gonna be. They’re good guys, and my experience with Terminix has been quite good.

Terminix lets us know when it's time for service. They come and do their business. They’re professionals and that’s why we got them. Most recently, they did their annual inspection and everything was good. I have no termites in my house, so I’m happy.

There were black ants in the kitchen. When I call in to schedule our service, the reps at Terminix has been really good. The gentleman that came out, he's been out four times, and he's been wonderful. He's an older gentleman. He always comes out whenever we needed help with the black ants in the kitchen. He responded, came out, and took care of it. He's concerned and wants to satisfy the customer. He says he'll come out as many times as he has to to get rid of the ants in the kitchen and the carpenter ants in the crawlspace. He's been super nice about it. He put some liquid in the corner and when he came this last visit, he sprayed it really well on the kitchen and outside. We had some bees nests by the air conditioning unit, and he sprayed some powder in there, and everything seems to be good this time. Since his last visit, I haven't seen any ants in the kitchen. Hopefully, the ants took that liquid stuff back to their nest and kill them all.

I had an appointment scheduled with Terminix for October the 20th, but I couldn’t do it on that date. I went online and tried to reschedule it for November 20th, but it wasn’t available. The online system said that if my date was unavailable, they'd call me and I haven’t heard anything for four days since I typed it up. But last time, they sprayed my house and the tech was thorough and answered all of my questions.

We've had Terminix for so long that I feel ease of mind that I don’t have something destroying my house. We have a yearly check-up with them and everything has been fine. The techs that they've sent out have all been really nice. They've gone under the house and the back and they've let me know how many spiders were there and what were the stuff down there. The last two guys who came out seemed to be knowledgeable and did a good job.

We've been using Terminix for 14 years now. We have it here in Ohio and in Florida. We had a guy come in at our Ohio address, and he put down some mousetraps, but we never had any problem with mice. The person who came was not the guy that would normally service this area. My concern was we had silverfish. The technician turned the bathroom vents on and sprayed them. In our particular case, they did the vent into the attic. Normally they wouldn’t, but I wanted him to go up. They’re due out here sometime in November but we’ll be leaving towards the middle of November so I was homing the next guy out. I could talk to him a little bit and see if they could do something about spraying in the attic area.

Terminix comes twice a year and most recently, they did a whole house treatment, inside and outside. Bugs get really bad at this time of the year, but we haven't noticed any spike so the treatment has been great. I also haven't seen signs of the pest that we were after. The interactions I've had with the technicians have been very positive as well. They were very friendly and they had great customer service.

On August 7, 2018, we had Terminix come out for a second visit to eradicate a wasps nest. During the visit, the technician (tech) told my boyfriend (Kevin) that we needed to remove the threshold from our porch doorway because the tech believed the wasps nest was under the threshold. He said once it was taken up, to call him and he would return. We had the threshold removed and called the tech out for a third visit on August 11 because the wasps continued to return.

Terminix comes out for regulars every three months or so and I usually get a text. David is our guy and he’s awesome. He’s really personable and I can text him pretty quickly. I don’t have to go through a lot of hoopla. His work is great too. He’s very thorough and we have very little pest activity now. Terminix is good and if people asked me about them, I would tell them they need to use this company.

I paid for a year of Terminix service. It started six months ago and they've already come out a couple of times. They've sent out the same tech and I've liked that. He's knowledgeable and I've had good interactions with him.

Earlier this year, I asked Terminix to address a gopher problem I had in my yard and I was not happy with their service. After many attempts and about two months, I finally got it resolved. There was a misunderstanding on various parts that I thought I had the service then they told me I didn’t have the service and nobody would call me back. It was a very poor service, as far as I was concerned. But eventually, it was in November that I had somebody come out after I had to add it as an additional cost on my regular servicing, which nobody told me that that was all I had to do. So, I had service done in November.

We have an apartment in Willits that we service from Terminix. But we got somebody local because they couldn't get here fast enough. Also, getting through to them on the phone was so hard. They made me push 2 and 3 and made me stay on the line. They send out pleasant and responsive technicians though. We used to have the same guy and then they switched on us. Our problems are mostly preventive and we have food moths inside our house. They have a hard time getting the pheromone traps every time but as long as they bring me the traps, I’m okay.

I scheduled a service with Terminix. I have bugs in my grass and called for my service guarantee. They personally came down here and said don’t do the service. I said that if they have some customer guarantee, they can just do something to make them happy. I like to repeat technicians. They know me and I know and trust them. Every time a new one comes, I don't know what they're doing because they don’t know what they're doing around here. Also, they gave me a big window for the schedule. A small window would have been good though, so I didn't have to wait the whole day. I've had ants before and they put some kind of cream under my sink so little bugs come out. They also spray all over when I don't know what kind of spray they using. Still, they say it's a safe type of spray.

When the Terminix team was doing their normal termite inspection under the house, one of them shined the flashlight up and saw extreme case of mold. So, I met with them. I’m recently retired and it wasn’t a great time to find out about that. I had to go through the finance plan because they came in and took out all the insulation under my house and washed the floorboard. After they got through with that, they put all the new insulation in. It just took forever for me to get a door put on it, a plastic door to keep anything. When they did all this work, they cleaned it all up, put a new plastic moisture barrier in the bottom. It was $5,000 but if I get mold and mildew again, Terminix guarantees that they’re gonna fix and take care of it.

We had started the service with Terminix recently and it was our first time getting the house treated. We had spiders and also had termites at some point. We scheduled the service online. However, the representative who did the estimate set up a time but did not communicate to us when those times would be, so we suddenly had people showing up or had us do services that we wanted to be done. A guy came out and he was great and nice. But, Terminix was supposed to send the guy doing the termite stations first and they didn’t. He came later and we didn’t know why the guy doing the spraying was there because we hadn’t scheduled it yet and we were supposed to get a call to get it scheduled, but the guy just showed up. Terminix has to make sure that there's good communication during the initial setup.

We've been using Terminix for years and they've been doing great. Their reps are very polite and professional. Their service technicians come when they’re supposed to come and they do very well. They are on time, answer our questions, make the necessary appointments, check traps, and then they leave. They were out yesterday and we don't have a problem with the pest activity after they left. We had an arboreal rat that had come down from the trees and had burrowed a hole on the outside of the house. It’s part of our contract so they’re gonna come out and fix it.

We have a problem with roaches and we've been working with Terminix on that for three months now. We initially chose to hire them because the reviews about them seemed to match and so far, they do their job well. Even though we expected the roaches to just go away in two visits, they kept coming, so the technicians came and visited again. They were professional, nice, and very helpful. We’re hoping that they can visit again and completely eliminate the roaches. I would recommend Terminix to my friends.

1481 NW 65th Ave, Plantation, FL - I hired them in March 2018. They have come twice. I have scheduled 5 follow ups. They made the appointments but never showed up, can you believe that. I called to cancelled. They promised me they would send an inspector. He came, inspected the house and told me he would instructed the next exterminator. It's been 2 months and no showed. Today I finally cancelled my contract. Please don't go through what I went. Don't hire them. Thank you.

I had an issue with ants. Terminix came out and did them. The tech who came out was fine and everything was good.

I signed up with Terminix for four treatments for the year and recently, they came out for a routine service. They seemed to be pretty flexible and accommodating when I scheduled the appointment. Also, the guy who came out did a good job and since I had the service, every once in a while, I’d find some bugs and spiders inside the house. But overall, it is not bad. He also kept me updated, sent me some text messages and emails about what he found, when he was gonna arrive, and when he was leaving. So, I appreciated that and hopefully, the next couple of treatments would be good as well.

We called Terminix to treat for ants. Their rep came out, took our questions, and put the application down in a timely manner. Then someone came out and treated the ants. I haven't noticed the ants since then. I could do with less emails from Terminix though.

We've been using Terminix for a few years now. Scheduling for a service with them has been well and if I have to reschedule, they’d call ahead. The technician that they've sent out were good and quick, and normally it's the same person. Since then, the pest activity has been low and we didn’t notice any bugs.

I have a termite issue. I've used Terminix before, and so I tapped them again for this work. It was easy scheduling the service online. I also got to talk to their reps and they were fine. The appointment was scheduled and kept, and everything was taken care of. The techs who came were very good. They explained everything and showed what they were gonna do then went about it and had it done in a shorter period of time. Although it's too soon to tell if the termite issue is gone, so far, we're satisfied with Terminix.