Terminix Reviews

I have been working with Terminix since December of last year. We had a specific pest problem and I was told that they would probably be the best to handle it. Their customer service has been good and the guy that comes out has been great. He comes and does an inspection first. Then before he comes, he let me know that he may have to do a certain type of treatment and that no one needs to be there. Once I meet him at the residence, he just goes from there, then he let me know when he leaves. I then come back and make sure I lock up. The pest activity in our home has decreased greatly since the service, but I need to schedule another appointment. Other than that, my experience with Terminix has been great.

I receive quarterly service from Terminix. Usually, the same person would come out but every once in a while, I get a new technician. The tech who came out yesterday for termite control had it all together. There now have been no termites in my house.

I had three no call/no shows. This is very inconvenient as I had to schedule this for my only day off and my entire day was waiting around for them to show. The worst part is I wanted to share this feedback with a supervisor or manager and could never reach one to give this feedback directly. Would have been a fan otherwise. Also didn't like how I always reached a call center and never reached someone local. I'll stick to local companies from here on out.

Our company has a big building that usually gets the pests, rodents and/or cats and birds stuck within our warehouse or admin office. Every month our technician comes in and does his job and actually takes the time to ask any one of our staffing if there have been any problems with any such pests. And in such case we do not. If we do have any problems we relate them to our technician Justin and he makes sure he can solve the problem by assessing and then making a call on what needs to be done. And so far as long as we have had Terminix which would be more than 12 years we haven't had a problem. I certainly would recommend Terminix to all the big businesses who have any pest problems. Thank you, Bakersfield Truck Center

I signed up and paid for 3 months of service. After the 3 months were up, I noticed they had charged me a 2nd time, so I called to tell them about their mistake, to which they tell me, that I did not sign up for 3 months of service... but that I in fact signed up for indefinite service to which they would autodraft my account every 3 months for. This was never discussed at the initial consultation and they have refused to issue a refund nor honor the extra 3 months of services that I unknowingly paid for. I’ve spoken with several customer service reps, to which one tells me that this is a common issue. They purposefully mislead you just to get more money out of you.

Because we are a food processing local, we were looking for a company with a good commercial service, that understand our particular requirements, keeping our business free of any kind of pest and using only safe for human chemicals. People of TERMINIX are very well trained about how to accomplish this kind of services and they answered us all our question about the kind of materials to be used. Now, with monthly visits they keep our premises 100% free of bugs or any other undesirable insects.

I’ve been using Terminix since 2002 and my experience with them has been fine.

The people from Terminix come quarterly for routine treatment. Scheduling for their service is automatic. They let me know a couple of days in advance that their service is scheduled in case I have any concerns to let them know about. Their techs are doing a good job. This last time, I wasn't home when they came. But they left a detailed notice to what all they did. A few times, I've had them come inside, and they are very thorough. The only time that I've ever had an issue was when I had to call the Terminix office. The girl rep was so horribly rude and terrible that I wanted to simply cancel completely. She was so disrespectful. And it just so happened that the service was due. But there was a man there who said to call him and not the office. He always took care of the issues, so I stuck with them. I guess he's not there anymore. Nevertheless, I would recommend Terminix based on the people that come to the house.

I've been working with Terminix since the late 70's and my experience with them has been okay. We deal with mostly spiders and silverfish. We see spiders on the front, back porch and outdoor living spaces, and the ants in the yard. We got the contract and service to beat them down and try to keep them at bay and under control. The termite treatment that they did in the previous house we had was different than what they are doing in the house we are in right now. They are using bait stations now, so the stations are a little different.

Terminix does what they are supposed to do and they let me know when they are coming, and they also let me know what happened afterward. The schedule of treatment has been laid out at the beginning of the year and I usually interact with the contractors over the phone or by text. I am fairly satisfied with Terminix, but I like the cost to go down. Terminix is not the best, but they are okay. I didn't have any trouble since they've been coming out.

Recently Terminix came to do an automatic scheduled service for every three months. I get an email or a call when they'd like to come. Then, I'm usually at work and I get a text from the technician saying he's on his way, and I would say, "Okay." Terminix is great. I like it.

We were with Alterra, then Terminix bought them out. Our experience with them has been good. They accommodate whatever we need to be done, which is nice. On the outside of my gate, there were ant hills and we were constantly getting ants inside the house. Since we've had Terminix controlling it, we have not had any ant problems. We also have black widows and brown widows. Their techs are very friendly and do their jobs. They come and they spray. If there's something that I need, like have them look at the rat traps and the ant problems, they take notice and see what's going on.

We recently contacted the local Chattanooga office for crawl space insulation and encapsulation to be completed for our home. They sent local salesman Billy to our home to give estimates and set everything up. We had a loan taken out to get the money for multiple repairs to be done. The encapsulation part has been done but insulating has not. Calling Billy at least 6 times, texting him and leaving messages with NO REPLY BACK AT ALL. Since then we emailed the company and received an email back that the local manager was forwarded our email and would get a call. We never got a call after two weeks.

Joel from Terminix came for the annual inspection for termites and did a great job looking in my basement for any signs of new termites and then also conducted a review outside. He explained what he was doing and looked at every spot in the basement where they could enter. He gave me his card if I had any questions or if I needed him to come back to look at anything that might be suspicious.

I have a cockroach problem where they come in to get warm in the winter. I’ve been with Terminix for a couple of years and they come regularly and spray inside and outside every four or six months. I still have roaches, but they are dead when they get inside. The techs are professional, courteous, considerate and they seem to be people who like their job. I know when they are coming, although they came once and I didn’t know because I had not looked at my email. I pay around $100 every three months, which is a lot, but I just take it and pay for it. They do things just right or are better than others.

Terminix has been great. They’re scheduled to come out four times a year. They let me know in advance when they’d gotta be in the area, and then we'll schedule upon. The techinicians come out and work with me. If I have any problems with indoors, then they’ll spray indoors. But otherwise, they just do outside and it works out really well. Since they've been coming out, the pest activity in my property is suddenly down.

I availed of Terminix services for preventative measures. Their technicians have been out four times and it's quarterly. It was a different technician each time but all of them seemed to know what they were talking about. They were also all very social and personable so I didn’t have a problem with any of them. None of them were out of character or out of line. At the very beginning when we thought that we might have had some mice in the attic, a technician put some traps down and said he would be back a week later. But he never came back to check them. It was no big deal though because the guy that came the next time checked the traps and took them out because he said we didn’t have any problem there.

I talked with a customer representative to reschedule our annual termite inspection which had to be moved due to a death in the family. They assured me it was "no trouble" to schedule the termite inspection and our seasonal "bug spray" service on the same day. UNFORTUNATELY, dispatch sent out 2 agents to perform the inspection... neither of whom were prepared to do our seasonal "bug spray". I just received an email(March 29, 2019) that our "pest control service" is coming up on April 2, 2019... Somewhere something got dropped.

We appreciate the same technician coming each time. He knows our past issues and checks them again with each visit. He explains what is to be done on each visit and after treatment explains what he found and if there are any new issues. Very professional service.

We had a hurricane here and I was trying to get my house back to being livable. Where we live at is around a bunch of cornfields, and there were roaches that came in from there because of the hurricane, so I had Terminix come in and spray. I also had them out a few weeks ago as a preventative measure. Scheduling with them is great, but getting somebody to actually show up when they say they're gonna show up, sucks.

I’ve been protected by Terminix for four years now. They normally tell me when they are coming, but I don’t get a choice and I wish to see more flexibility on when they are gonna come out. Terminix recently looked around the outside of my house and the technician was friendly and seemed professional. However, I should have asked them to find out if they found anything or not. They left nothing on paper.

I've been with Terminix for three years now and I would recommend them. I initially got their services for a pest issue that I had which came in carried from other people's belongings. They got on top of that right away. I live by myself and I can't stand bugs and mice and so I have the mouse traps and they come here and spray every other month. The techs that I've had have been really good and I've been satisfied with all of them. The one that I have right now is very nice, knowledgeable, concerned, and always does what I ask him to. Since having the service, I don't ever see any pests anymore, which is nice.

Terminix is a good service. I called for a contract and the reps were good. We had a bed bug problem recently, and then they cleared it up. They came once a week until we got the problem fixed. The person that did it did a great job. If the other technicians were like him, that'll be good. I recommend 2-10 highly.

I had issues with spiders. I signed a contract with Terminix. The first appointments they just scheduled without asking if that date was ok. I had told the gentleman I wanted them to spray inside and out and the times they scheduled never matched my schedule. Then after I got the Tech to come on my schedule, things were better except I still had spiders coming in my house. He did book a couple extra appointments but I still had spiders.

I have been with Terminix for 40 years and recently, even though I wasn’t home, their tech was able to treat the outside. Before, there were bugs crawling all over my kitchen floor but since this tech has been coming, I haven’t seen a bug in my house. Also, my son has really bad asthma and he has just gradually gotten worse over the last few months. I had Terminix send somebody out to look under the floor for black mold and it indeed was all over on the wood under there and it had to be totally redone. Years ago, Terminix had put plastic under the house but this time, although it’s costing me $18,000 to get done, I knew my son had to get better, so they fixed it so that it would be completely moisture-proof under there. They put something under there to keep the moisture out and then they’ve got a sump pump so that any water that gets under there will be pumped out. They got that all done and it looked nice.

I've got three accounts with Terminix. I'm a pastor at the local church, and we use them there, and then at my home, and then at my son’s home, and we really enjoyed the service. Each location has a different problem. In my home, we have ants mostly, and we've got those well under control with a monthly spray to keep things under control. At our church, we have so many people in and out so we do have a little bit of a roach problem. It isn't bad, but we're glad Terminix is there to help with that. Then my son is blind, and so cleaning is very difficult for him, and roaches are a problem. And it has been a big help to have them come in and help get that under control because it's an ongoing process there with those.

I have Terminix for termites and normally, they send me an email and give me a call to schedule a service. Their techs are always nice. Sometimes, they're talkative, but it’s always professional. They'll knock on the door and tell me who they are. Then, they'll wander around the house, look underneath and then we'll walk through the house to make sure everything is well. Since having their service, I've not had any termites. I’ve had Terminix since 2011 and I'm satisfied with them.

I was told that we have bed bugs so I had Terminix come over. However, what was promised was not delivered. The guy who came gave us instructions on how the process was gonna be. When we were scheduling, he told us that the service would cost over $3,000 which is a lot of money. He told us that the service would be done for the whole house with tar paper outside. He also said that the house would reach a certain temperature. However, my husband who was home when they came said Terminix didn't do what their guy said was going to be done. Instead they had heating fans and they did the service room by room. It wasn't the whole house. There was a huge discrepancy.

I moved in in November and when I took my stuff out of storage, I had bugs. Terminix comes in every three months and the first guy that they sent out didn’t really do much of anything. Two weeks later, Brandon, another Terminix tech, came and he was awesome. He went around early, checked everything and put baits in the traps that the other dude laid down. They were glue traps but the previous guy didn’t put any bait on them. Also, I have carpet beetle which I didn’t even know was a thing. Brandon went through everything and he also told me what I needed to do in order to get rid of the bugs.

I was a pest control customer who was offered a free termite inspection on two different occasions. Each time the local office told me that I didn't need a separate termite inspection and that their local techs had the same training as the Terminix termite inspectors. I listened to them and let them cancel my inspections by a certified termite inspector. The pest control folks came twice in September and then later I discovered termite activity in my home in October. The Terminix termite inspector's estimate to treat and prevent the return of termites: $1500+. I have worked with their local managers to come up with a fair remedy to no avail. They have made no offer to try to make things right. And to add insult to injury, they turned my account over to collections for the remaining $111 on my pest control contract!

We have had Terminix come out and provide insect treatments quarterly for several years. They always do a good job by calling ahead of time to confirm the appointment and show up to do the job well and later, email me the documents of the service. I was recently impressed because my appointment was right after the recent snow storm and Terminix took it upon itself to reschedule the appointment.

Service was done 2/8/19-2/11/19 for Termites. Representative came and inspected the entire house. After we arrived 2/11/19 back to our house, we came to our Patio Cover 3/4 of it destroyed. We took video and pictures and immediately contacted Gabriel who sold us the contract. We demanded an explanation as to why we weren't notified of our patio ruined. Gabriel then said he wasn't aware and would have his Manager call me. Never received a call from management so I called myself customer service and tried to figure out what had happened. Finally after 3 days I was able to get a hold of someone in customer service who said they would immediately contact the branch manager and have them call me back.

Signed up for Terminix for 3 months spray, so far so good. Have not seen any spiders or ants. I also had them put the things around the house for termites. I have heard good things about Terminix. I had a problem with ants, they came out and sprayed, about 2 weeks later I seen them again. Terminix came out and sprayed again, no charge because they guarantee their work. It has been a month no ants. Thank you Terminix.

We've been on a plan with Terminix where we pay them and they continue to come out as long as we continue to see things but at first, they came out once a week. Recently, my parent’s property has been having problems with bugs. It’s not totally gone yet and so, they're coming out again next week. Scheduling a service with Terminix has been fine so far. There were a couple of times where I called the company number and it was more difficult. But once I got the number of the actual technician, it has been smooth. With the company, they would say that I have an appointment and it was never on the technician’s schedule or it got moved and we didn’t get notified. So, early on, we had a couple of problems but being able to communicate directly with the technician has been way better.

I've been with the company for about a year now and my experience with them has been excellent. Their reps over the phone were really good and the techs that came out were friendly. My issue was rodents and roaches in my rental properties and since I started with Terminix, I’ve had no complaints with the tenants.

I’ve been with Terminix for less than six months now and I’m very satisfied with their quality of work so far and I should’ve started long ago. The technicians answer any question I have and even suggest items and programs that they have coming up, so it has been very helpful to us. The customer service reps are very polite and I appreciate it. We were dealing with mice issues and since we started with the service, I don’t see anything around, nor any of the little egg droppings anymore. I would recommend others to try Terminix.

We cancelled our monthly stuff because we got so disgusted with them for not showing when they were supposed to. In the past years that we had monthly stuff, the guys who do the spraying were fine. It was with the office locally, and scheduling, and the people that worked the telephone thing doing it. When you call, all you get is somebody in Phoenix, Arizona or Florida or somewhere else who doesn’t know anything about you. You can’t get in touch with local people, and that’s a big problem. But then they gave us such a good price for the termite inspection, we went back to them.

Mike did a great job coordinating and completing the inspection and treatment. He always does! Perfect customer service and effective control of the pests. He calls when scheduling and when complete. Thank you.

If I could give them zero stars, I would! We signed up with Terminix last year when we moved into our home and the service has been HORRIBLE!!!! Had to call and complain for “services done” where I’d come home and nothing was (Spider webs, wasp nest etc.) left untouched! BEWARE as they get you to sign contract where they can schedule the appointments whenever they want and just show up! Told them after the first time, I wanted to schedule my service each month. Of course they said they’d make a note and no such note was ever made on my account.

We have been using Terminix for years for two properties we own. We could not be happier. Our technician is the best. Omar lets us know when he is on his way and once here he is very efficient and friendly. Always asks if there is anything else we may need. He does an excellent job treating the outside of our homes. We never have any problems and we thank Omar for doing such good job.

I have Terminix on two properties and they come quarterly. For my primary residence, their tech knows usually what to do. He comes in, does his thing and he leaves, so I don’t really need to be here. For my second property, I have a tenant that lives there and I've asked Terminix numerous times to automatically schedule the service in the morning because that's the only time that the tenant can do it. She has kids. But they always try to do it in the afternoon, so I end up having to call back and reschedule and I always ask them if they can put it in their notes but it is always not there. This last time, Barbara from the Santa Fe Springs office called and she threatened me that I had to get the service in within the quarter or they would cancel my services. Other than that, the Terminix guys are always great whenever they come out. I'd recommend this company.

Terminix calls or emails me to schedule the service. If I call the guy that comes locally to do my service, I have excellent communication. We can see if the time is not convenient or make schedule changes. If I call the 1-800 for Terminix, it's very annoying and difficult. I used to be able to call and talk with them if there needed to be any changes. But it got to where you had to call the 1-800 number, and I could sit eternity. I can leave a message but I never know if what I've tried to get done is done or not. So I try my very best not to have to call 1-800 Terminix. I call the local guy and deal with him.

My daughter-in-law and son had Terminix, and I’ve been using the company for six months. At first, I saw some roach bugs, but Irving, the technician, sprayed extra time and we got rid of the fleas out back. Then, all of a sudden, the roach bugs came in and we got rid of them as well. I haven't seen any roach bugs in a while and since the service, the pest activity has been good. Irving does well and I like him. He’s such a sweetheart.

I asked for an appointment online. They were supposed to call me for an appointment. No call. Came home today and got an email that my pest service had been performed! They sprayed chemicals on my yard that my grandchildren can’t walk in. I didn’t even want my yard treated. All I wanted was someone to check my house for carpet beetles. I will NEVER use Terminix again. I’m very careful about chemicals and have a garden. Now I won’t be able to plant anything without chemicals being on them. I’m very upset. And they billed me!

Updated on 03/27/2019: I will give them credit, they called me the same day as my review posted. There was no resolution other than the fact I told them I would never recommend their service to anyone. Very poor management skills.

We have been using Terminix services for over 14 years. The technicians are professional and extremely knowledgeable about all phases of their jobs. Terminix termite control is very effective in our area and they use the most up-to-date termite monitoring available. Their moisture control services are also up-to-date and effective to eliminate mold and excessive moisture from our crawlspace. The Terminix pest control will keep the home insect free with as little effort as putting down a pesticide barrier around the exterior of the home. Prices are reasonable. Their products work. Their technicians will work with you to protect the home.

I've had Terminix for many, many years and they do their job well. I don't find any bugs inside, so that part is not treated. I have dogs and am notified in advance when they'll be here so I can make sure they're inside. Charles is conscientious and timely. I don't see too many spiders or ants. I have a quarterly contract; but, if needed between quarters all I have to do is call and they'll be back out. I appreciate their efforts.

I decided to use Terminix last year. They started out strong but each month came a new service tech who knew nothing about my business. When the 3rd new service tech showed up I told him (Dathan) that I no longer wished to have their service. I asked him how I should proceed. He was very apologetic and said he would take care of it. When I received a bill the next month I called and spoke to management. They asked me to fill out an email with specifics (I never received an email from these folks and they have continued to bill me for another 3 months). I have called and spoke to them in several occasions only to be verbally abused and now they have sent it to a credit agency. I say be very careful about dealing with these folks. I would not use Terminix. Just my 2 cents.

I had worried from the time we moved here about the possibility of termites on the property. Last fall I decided to call Terminix. When the guy came out, he gave us the free inspection, with the happy result being: no evidence of any termite activity. This was good news, so I decided to keep our house permanently free from the little chewing pests by purchasing their termite elimination service. Later, the serviceman came out and planted about a dozen termite traps, which he then would inspect every couple of months. There has been no termite activity since then.

I’ve been with Terminix since towards the end of last year and I like the service that they have provided. I’m completely satisfied.

Terminix' technicians have been very professional. However, we had a miscommunication about where the traps should be placed. One trap was placed in an area where an animal could get to it and get hurt. But we got it straightened out. I haven’t seen any mice or mice droppings for quite some time since we started using Terminix.

Terminix comes out here twice a year to do the inspection for termites. They would normally send me an email saying it’s time to have the inspection. Then I indicate when I’m gonna be home and they schedule it. The tech was very friendly and since Terminix takes care of any damage, I’m not too worried and in no need to follow him around and if they find something, the’ll take care of it. They’ve done a good job and I’m satisfied with them.

I've been with Terminix for about four or five years now and the only thing I have left with them right now is the termite protection. I had the pest control stuff before, but I canceled it last year. I also had the one for mosquitoes, but I canceled it, too. I didn't feel they were very reliable and I didn't think they took it really seriously. However, I decided to keep the termite service because the house was treated before we bought it for ground termites and I wanna keep that agreement current.

Terminix strikes again. I cancelled my service in January. A few days later they sent a tech out to spray my house. I cancelled my service again thinking I had not given them enough notice since they only came a few days later. I got an email last week saying they would be at my house on the 29th... My OLD house, mind you, since I moved two days after they last sprayed my house in January (why I cancelled in the first place). I called them immediately, sat on hold for over 30 minutes, and cancelled my service a third time.

They are always very thorough! And, the person that comes to my place always inquires if I need anything else done. If I need any additional services. And, answers every question to my satisfaction! I'm so happy they keep all the creepy crawlers away! Yayyy!!! I absolutely recommend their services to everybody! ☆☆☆☆☆

We visited some people that had fleas in their home and my dog got fleas from there. I needed a one-time treatment from Terminix and their guy did a good job. I would call this company back if I ever needed them again.

We've been using Terminix for three years and scheduling for their service is all good. There were roaches in my kitchen and in my cabinets, and I appreciated that Terminix helped us with that. Their techs were good and very polite. They listened to what I wanted and did a good job. I like their service. Recently, the tech from Terminix sprayed the outside and since we have some rodents, he put some traps on the attic. But he hasn't come back to get them. Nevertheless, the experience was good and the tech was very kind and supportive.

We live back to the woods and have a lot of insects coming from the backyard. And we wanted to keep it under control. Terminix's prices are competitive and scheduling services with them have been very good. Their people are very proactive about scheduling and reach out to warn me when the technician is coming over to treat the property. The technicians they've sent have been pretty good. But I wish the visits are all when I'm around the house so I could see what is going on, but our schedules are not always synchronized. I would also like Terminix to use more environment-friendly products that wouldn't be harmful to my pets. I would like my pets to freely go outside, but there are some things that you have to compromise on. Still, I'm very satisfied with Terminix.

We have been using Terminix service for several years in AZ. Service has been excellent and professional. The best is our exterminator, or pest control officer, Ray, who is always personable and efficient.

Terminix comes out every month. When we had carpenter ants, the technicians that came out were very thorough, helpful and knowledgeable. It took two or three business days before everything was totally eradicated.

Terminix recently visited us to do a recheck for rats. When we schedule their service, they just call us or we call them to set up. The technicians said they could do their job without us, and they did.

I have been using Terminix for around 10 years and my experience with the company has been good. They come out once every six months to inspect and their techs have all been professional. Also, any time I have had any billing issues, they have always corrected those immediately.

We have a regular service with Terminix each month. Also, we sometimes call them to come out in between for anything. Their service is timely. When a tech comes out, the service works very well. They are very consistent and professional.

We've had the service with Terminix for a long time and their techs come every month for a routine visit. We do not schedule anything unless we see something out of the ordinary. We normally don't have any pest activity in the area and if we see anything, it's already dead, which is a blessing. Normally, there are just bugs from outside that came in. The tech, Roger, is always polite and very informative when he comes. If I ask him any questions, he doesn't hesitate to help me out and let me know what's going on around here. He's always very helpful.

I’ve had Terminix service for about three years and I had a technician who did my service. He was great but he left. The person that replaced him was a problem and he made it very difficult. I had to come from New York City up to my vacation home to where the service was conducted. He wasn’t available when I could be there. He would call me and warn me that my service was due that month and was uncooperative about whether or not I could be there on site.

I was enrolled into automatic visits and charges without anyone telling me, now I want to cancel and they want to charge me early cancellation fees. However the visit was fine and they did help me the 1st time, when the tech arrived the 2nd time that was when I found out about this automatic sign up. Not very good customer service, they should inform customers about this type of things.

I love Terminix, they would come every couple of months to treat us for ant and roaches. If we had any problems between the services they would come out and treat it free of charge. I love them. The only reason we don't have them now is because we moved to an appointment complex and the place has someone who comes every month to spray.

Terminix is a good company. The last time they were out at my home, they came in a timely manner and did an excellent job. Their reps were quick and to the point. The tech knows his stuff and gets the job done. I don’t see that many pest because I'm spraying alcohol on them.

We've had Terminix for about 15 to 17 years. We have a termite control plan with them. We only have a few bugs in our home and that’s because we live in the woods, and my husband go through and spray for pest around the house. But as far as in the yard, we just have ants. We do have creatures out in the yard but they don’t go towards the house. So far, they have already gone through and done the termite thing. They come out every six months. In fact, they were just recently out here for a routine check. They'd call us and tell us when they're coming and if I had to reschedule a service with them, our experience has been wonderful. Their technicians have been wonderful too. The last time they came out, they went through the attic and they were looking for bugs and animals nesting up in the attic, and they had never done that before. The guy was very thorough.

Terminix was the first ones who offered the termite bond and they've been very good with scheduling. They come out every three months, and they come when they say they're gonna come. I have been with them for at least 10 years now and I’ve got termite protection, rodent coverage and pest control. It’s a routine service and they stay on top of it. The tech was here yesterday and he sent me a report through an email. Overall, the technicians are very professional, cordial and do a good job. I’m happy.

I've had Terminix Pest Control Services for our home for 10 years. They recently came out to do the routine annual checkup and they did find some issues for us to address and take care of. They found that there was a leaky faucet that could cause a potential problem. It could contribute to the pest problem. And on some siding on the house on one spot, they found some wood rot. And they said that should be addressed too.

We had fleas and when we called Terminix to schedule a service, they were fine. The tech who came out was thorough. Somebody was also here around the 1st of the year. He was doing something outside and they said it was free.

I have had several pest control companies in different locations. Terminix has proven to be the best. No question they have provided the best service with the best results. Technicians are professional, efficient and friendly. I highly recommend Terminix. Thanks.

Terminix has been servicing my house in the Berkshires for a number of years. They helped get rid of the mice problem and have continued to service it reliably ever since. Larry the service rep calls when he is coming and also when he has completed the work. A pleasure to do business with.

Terminix canceled my contract after I was told by an agent on the 1-800 number that I had until April to pay my other half of my payment. The excuse they gave was because I was in the Gulf Coast Region that the rules were different here and that after 45 days of nonpayment the computer automatically canceled my contract. I sent in my first 153.00 in February and was scheduled to pay my next $153.00 in March but they had already canceled my contract, but still accepted and kept my half payment of 153.00. I was a customer with Terminix since 2011 and I guess they don't care about that because I could not get the Baton Rouge manager to return my phone calls. The Baton Rouge rep came out to try and sell me a new contract at a discounted price and I told him if I am going to start all over it will not be with Terminix. I have a new contract with another company.

Service person was on time and finished in a timely manner... Have been using Terminix for quarterly pest control for over 5 years, great products with very good kill rate, no follow-up treatments needed. I would highly recommend this service to my friends and neighbors.

We have always had great service from Terminix! I always get a notice when we are due for service. They are always accommodating to our schedule. We have had their pest service for several years. We have also used them for having insulation added to the attic. They have also done free termite inspections. With each service the technicians have been very professional and friendly. I would highly recommend!

I found Terminix on the internet and they were local. I contacted them because we had a big infestation of ladybugs that attacked our house in the fall. Their technicians came out and helped with that. That was pretty well taken care of. I then signed on to have a routine service with Terminix. Every so many months, they come out and do a maintenance. I've been with them for six months now and everything I know about them is fine. Their technicians are nice people and they've been very professional. They've done a good job. I wasn't there when they did their last treatment but I saw the bill so I assume they did the treatment okay. People should give Terminix a try.

I dropped Terminix since I sold my home and I’m living with my daughter. Still, I had them under contract for termite and pest inspection for 18 years. They'd come out every three months and then annually, and I didn't have any problem since having their service. They always called me when they were gonna be here.

My neighbor across the street recommended Terminix. I also got them and had my service scheduled quarterly. I also call them in case I need to make an appointment change and it's easy. I had a carpenter bee problem and I called Terminix. The bees are there during the summer and Terminix treats them. But those bees always find their way back somehow. So far, my experience with Terminix has been good but their price has gone up $5, $10 each service over the years. I wish they are a little cheaper but other than that, I'm satisfied.

I've been contracting with Terminix for several years and I'm pretty happy. I have a quarterly service with them and when I had to reschedule service, it was very easy. I spoke with a rep that time but I know now that I can do that online. I've had fantastic interactions with their technicians too. I get a notice when a tech is coming out. If I'm going to have the tech come into the house, I'd be home. Otherwise, they just do the application outdoors. Any questions that I asked, they always answered and they were really professional. I've been in the property for a little over 10 years and with Terminix, I've noticed a huge decrease in pest activity. There is a little bit of activity in the spring and fall, but nothing like they used to be. One should definitely consider Terminix if one lives in an area where insects are highly likely.

We've been a client for 30 years so you can see we are pleased with our monthly service and technicians that have serviced our home. We did have a slight problem with the supervisor when we had our termite treatment, when we came back after 2 days the supervisor didn't wait for us to discuss the treatment. Unfortunately we found out why all our ceiling fans were left on which Terminix assured us they would supply their own fans, our living fan was on the floor broken, we had to contact the office to let them know. Terminix paid for a replacement and the supervisor of the treatment was let go from terminix.

We've been using Terminix for a year and a half now. We have a quarterly maintenance with them and our recent experience has been good. The technician would call me when it’s time for my appointment and he has been very nice and friendly. Since the service, our home has been perfect.

I’ve been with Terminix for a long time for pest control. They come every three months and scheduling with them is not a problem. However, they raised the rates and I’m not happy about that. I’m looking at going elsewhere. Also, I’m always seeing new technicians and that doesn’t seem too heartwarming but other than that, dealing with them has been okay.

I signed up with Terminix about 30 years ago and we haven’t had termites since they first came out. Their tech usually stops in and lets me know, and he's smiling and happy coming in. He tells me that if I have any questions, I could let him know. He does his business and bids me a fair howdy and goodbye and off he pleasantly goes. I’d recommend them to anybody.

Because of their reputation, I started to work with Terminix 5 months ago as I had had some termites in my house. I called them up and they scheduled. The sales rep was easy, straightforward, gave me lots of information. Then a guy came out like he was supposed to. He sprayed and everything was good. He wasn't very talkative and he just got in, got the work, and got out. He came back a week later to put in the day traps. Recently, he came out and did the in-ground subterranean spray. He also put the baits around the outside of the house. So, I haven't gotten any of their spray service until the termites, and I'm assuming the termite problem is gone.

My Terminix service is scheduled for me already, so my technician sends me a text every time that he’s coming out. That’s great. And he would let me know, “I’m supposed to come there tomorrow.” He gives me a couple of days notice. He’s very friendly and wonderful. We had a weird moth problem last year and a weird ant problem before that. So, every time he comes out here and treats, sometimes it takes two treatments depending on the type of bugs. But it’s gone very quickly. He’s very prompt. When he says he'll be here, he will be here. And he comes in and knows exactly what to do and is very knowledgeable. I’m very pleased with their service.

Scheduling with Terminix is easy and their techs are very timely. They always call or text ahead to let me know if they’re en route and everything is good. When I first initially contacted them, I had an issue but since having the service, the pest activity here has been low. Also, Terminix keeps up on everything. If I see something, they come out right away. I've been with them since 2003 and with the good service, I stuck with them.

Terminix is a national company. I knew that they would be there if I call them for all sorts of different things. I had seen their advertising too which kinda helped me choose them. The lady who came out was very knowledgeable and she got us signed up. I've been with Terminix close to two years now. Their technicians came out every month whether we were here or not. They checked the traps and all that kind of stuff. The first technician who came out was really nice. He was courteous and he told me what he needed to do. I asked him what I needed to do and he said, "Nothing." He then went about doing what he was supposed to do.

I've been with Terminix for 15 years and it has been great. Scheduling is very easy and the techs are always very pleasant. They do exactly what we need. I have zero pest activity since the last service.

I've been using Terminix since 2017. 2017 to 2018 was pretty good and their technician came. But one time, I called him and he said that he already finished the service. But I was at home so I called him and asked where he was. He then said he just kind of documented the service earlier but he was on his way to my home. He came in later and did the treatment. Since then, I was a little bit suspicious of everything. I just try to schedule a treatment whenever I'm home so we wouldn't have any kind of miscommunication.

We thought we had bedbugs last July so we called Terminix to schedule an appointment with a technician. I set an appointment, the Technician called me to say that his car broke down so we’d have to reschedule. I said no problem but should’ve known right then that he’d be worthless. Scheduled again, he showed up, looked around but didn’t touch a thing. Didn’t lift a mattress, a sofa cushion, nothing. We showed him a few bugs we’d collected in a ziplock back that we found behind the headboard and he instantly said “yep you have bedbugs.” Gave us a quote of about $1000 to treat.

I've been using Terminix for about seven months now. I normally call their number and schedule an appointment for them to come out. Bambi is our technician and she is really nice. I love when she comes out and spray the house. Most recently, she sprayed outside the house for bugs. It was a pretty good experience. It's been pretty good since the service and I haven't seen any pests so far.

I already had the termite traps with Terminix and I just went with the same company for pest control and so far, this is my third quarter with them. Last week, their tech stopped out for a quarterly inspection. They sent me an email when they were gonna do an inspection, when they were on their way and when they were done, and the process seemed smooth to me. So far, the pest control seems to be working,

My experience with Terminix has been good. I've been with them for 20 years and the service has been good. The cost went up this past time too much, but I talked with them about that.

Working with Terminix has been very good. We’ve gotten the attention we need whenever we’ve had a problem. We’re seasonal here and their technicians come out every two months. They notify us when they’re coming out, then they come out and do outside. We’re in Florida and big cockroaches come in for water. But the spray that they put outside takes care of them. They wind up inside a lot of times, but that is because it takes a little while for the spray to kill them. If we’re here and have a problem on the inside, we mention it and they come in and take care of that. Most recently, their technician came out and did the spraying. We had ants inside and he put down some traps for that. He told us how to keep the traps fresh. It was a good experience.

I saw something that looked like a termite inside the house and it was leaving mud trails. I contacted Terminix and it turned out that what I saw wasn't a termite. But that got me thinking to better protect, and now I have a regular schedule with Terminix. Scheduling is easy. They let me know what date they have in mind and I disagree with it or not. They make changes.

We have regularly scheduled service with Terminix and setting up the schedule is very easy to do. When the tech comes, I interact with him quite a lot. I go around with him to the different spots where he has traps and bait stations. He explains what he does and his knowledge is excellent. For me, Terminix is doing really well.

I had termite and pest control service from Terminix and the interactions I had with their reps had been good. I had a claim one time for a termite getting into the house and they handled the claim really well. I also had a good experience with their technicians. I lived by a field so there was a bit of field mice no matter what, but Terminix seemed to cut it down.

I've always had a Terminix contract in my house. They've always been well-known. Ever since I was a kid, I always hear about Terminix and since then, I have never heard anything negative. So, I might as well go to brand names there. You pay for what you get and I've never had a problem or an issue. I've always had the Terminix for the outside, for termites and stuff and then, I got the in-home protection service. When they would all call to tell me they would come out or I've seen something, they would come and spray with no problems. They always came when they said they were gonna come and the techs have always been friendly.

We had lots of roaches and it was an issue. We contacted Terminix and scheduling service with them has been fine. We have Rich as our tech and we like that he really cares. We're still working on the issue and more recently, we decided that we have to be more aggressive with it. Rick is going to attack the problem once it's warm enough to do it. He keeps in touch with me to make sure if its a good time to come out. Also, when he comes, he actually leaves some extra stuff for me to place around the house while he’s not coming.

The Terminix specialist rescheduled us a couple of times. We still have roaches around. We tried to contact Terminix several times but the appointment was delayed. We are busy at this moment. It’s tax season, so we don’t have time to book appointment to have the specialist come to help us with the roaches. But after tax season, we need to hire them again.

I have a contract with Terminix. They were supposed to come out to do quarterly maintenance and preventative measures to make sure that household insects and pests don’t come into the house, and outdoor insects don’t migrate in. I've had a horrible experience with Terminix because during the initial visit, the tech that came in seemed to be a nice person on a personal level, but professionally, I don’t think she was trained to do what she was supposed to have done. Her visit ended in me having to go to the emergency room because of the pesticide that she sprayed in the house. We were not supposed to be home and she didn’t tell us until the end of the visit because she talked about her personal life the first portion of the visit.

I have two services with Terminix. One is for the pest service around the house and the other is in the yard by the play equipment when the grandchildren are going to visit. We have also had them do mosquito spraying, in the summertime, in the back. Everybody at Terminix that I have dealt with has been very professional. Our technician, Steve, comes here quarterly. Since the services, the pest activity has been minimal to virtually none. He is a real asset because of his courteousness and professional behavior. He has been my technician for many years, and I have always been delighted with his service.

We had Terminix in the past so when we moved into a new home, we chose to go with them. Our interactions with their customer service reps have been good but we have been having a hard time getting to them. They could improve on how they answer the phones. When we had a problem and we called for service some years ago, we wound up in the Midwest and we could never get a hold of anybody in our local areas. We finally got somebody who told us that they were in the Midwest and did not have any control what the people do in the East Coast. I understood it until finally, we got a hold of somebody in the East Coast and things got straightened out.

We started with Terminix at least five years ago and we love the service. They're doing a great job and they should keep doing that. We have a quarterly service with them and if I see anything in-between like a spider, I call them and they come for free to take care of that problem. They do a fantastic job. The technician is really competent, very professional, clean and nice. He knows what he's doing. We get alerted before he shows up so we know he is coming. This is usually the day before and also a few minutes before he shows up on the scheduled day. The pest activity is remarkably down and Terminix is doing a great job of controlling the pest activity. Weeks would go by sometimes when we don't see any bugs, not one bug in the house at all. That's a drastic change for what it was before we started the Terminix service.

Very happy with Terminix Indoor & Outside for a number of years - we trust them. They do their job 2 or 3 times a year. Their technician calls us about the day & time of our service. I think the chaps name is is Josh and he is very friendly and helpful & he makes the appointment at a convenient time for everyone. We would be happy to recommend our friends to go with Terminix. The first time years ago was for termites and they resolved that issue very quickly. Subsequently the service was straightforward and simple. We explained we thought we had a big problem in the kitchen & that they were an issue and he sprayed - end of problem. Since the service, we have had no problems with pest activity.

Our house had a very minimal issue with bedbugs because they were caught early, per Terminix’s inspection. I signed up for treatment, ordered their encasements for our beds & 90 days later with regular treatment from them still had bed bugs. STILL have bedbugs even after their 90 day guarantee. Never didn’t have bedbugs even with their guarantee. Do NOT buy into their guarantee and pay them the 700$ that I did because it did NOTHING but wasted my money.

Terminix comes to my place on a regular basis. The techs who come have been coming out on schedule. They call before they get here and let me know when they're leaving. They're very courteous as well. Over the years, Terminix has been controlling pest activity through a preventive thing pretty well.

I have Terminix come to our home quarterly and the tech has been great. He goes out of his way to let me know he is coming because their system is automated. The frustrating thing is the customer service at Terminix just sends a text message or an email that says, "We’ll be there tomorrow." My wife and I both travel and I've asked them to call and schedule a time, but they tell me their system doesn’t allow for that. But the tech knows that it is frustrating for us, so he reaches out individually. I've been getting the home done for 20 years, so other than the bees outside, I don’t have any pest activity.

I've had Terminix service for three or four years and everything has been good. The techs are professional and to the point. Usually, they are on par with everything I need. I’m never home when they come but I usually get their little sticker on my door or the little envelope saying that they’ve been there. Everything has been working and I don’t see any bug activity, ants or any of the activity that I used to have. Terminix delivers what they say they deliver. I’ve been worry-free and that’s the best thing. We don’t have a lot of coordination to do at times, so it’s nice to have a fire-and-forget kind of service.

I have a contract with Terminix and they come quarterly. But I always find things sooner than quarterly so I call them every couple of months and they come pretty much whenever I call them. I called them recently for ants in the kitchen and they’ll be coming on Saturday. Also, the tech is great. I’ve always had the service and I’m satisfied. I don’t have a lot of bugs in my house and that’s the goal.

We have used Terminix for 4 years and have had a great experience with our representative. Bill always calls several days in advance of treatment to make sure that it is convenient time for us. He always asks if we have any specific concerns. Bill always answers my questions and addresses any concerns I have. Bill is prompt and notifies us if he will be delayed. We're very happy that we chose Terminix.

Terminix is not the lowest priced vendor but they perform their services very well and are consistent. We have been using them since 1995. They have good systems and follow-up procedures. Their warranty is excellent.

We’ve been very happy with Terminix. We initially called them for termites, and they’ve gotten everything taken care of very well.

Terminix comes every month and they concentrate mainly on the ants and the bugs. They’ve been doing this for about 10 years. We’re not quite in the city. We’re a little bit outside of it. Their technicians come and they do the job. They’re perfect and the pest activity has gone down.

I bought my house in 1990 and started using Terminix then, and I've used them every year since. They do about seven applications a year and I'm very happy with the service they provide. I call to see if I need anything on the inside. One time, I did and they came in. The rest of the time, it has been the outside perimeter of the house and windows. The technicians who come are excellent and they seem to be controlling the pests.

I've used Terminix's service for almost a year. They always call me and schedule a service. The technician changes each time but they have been informative and professional. They explained the process that they use and what they were gonna do.

My niece had gone with Terminix and I decided to do what she did. My experience with the company has been good and their representatives have been very helpful. They let me know when they’re coming and they take care of business. I was having termite issues but since I started with Terminix, I haven’t seen any more signs.

Terminix does great stuff. I have maybe one bug a year in my house and that’s all. We haven’t had any termites here at all. I had some mice last year. I told Terminix about them and they’re all gone now. We live right next to big fields and we get field mice that come in and Terminix has really done a great job of taking care of this place. Also, I see the obligatory ants every cold season and they knock that in the head.

Most recently, Terminix came out and treated for mice and to prevent insect, and they did a great job. We live in the country but we don't see anything. Terminix comes out four times a year. They also do fine in terms of scheduling the service. They call me ahead of time and the representatives are friendly. They seem to be great employees. When the technicians are here, they knock on the door to let us know what they are doing then when they leave, they let us know they are done.

I’ve had Terminix here for a while and I haven’t had any major issues with that. Also, we had a few estimates and they seemed reasonable. We were able to finance the insulation which was really helpful. We most recently had attic insulation and the workers that came were really nice. They called me, were on time, and cleaned up afterward. They did pretty well. But I’m a little confused about this last interaction we had with the gentleman who helped us out with this particular treatment that we were getting.

After I bought my house in 2006, I did a pesticide bond and since then, Terminix has been my pest control service. Scheduling is pretty quick and they usually direct me to the servicing agent for my area. The techs they send have been very thoughtful and willing to come back if there’s a problem. I'd recommend Terminix.

For 40 years that I've been with Terminix, my experience has been okay. Every year around February, they schedule an appointment with me. The technicians that they send out answer my questions to the best of their abilities. They also give me suggestions on how to keep termites out of my house. However, I had some extra work done by Terminix and I wasn't too pleased. I had insulation done in my attic and I had leak under my cupboard which was repaired. There was to be a paint on it which could go about $1000 and it's still leaking. I had it done because I paid for the insulation in my attic. I also had a fan placed to keep the attic cool when it got real hot so I had that done too. I spoke to the guy that did the service and he said that he didn't remember me having a contract to put insulation. I need to find the paperwork so I can get the exact information, what to pay. I'm dissatisfied with the insulation part but I'm pleased with the inspections for termites.

I’ve been with Terminix for general upkeep for 20 years and my experience with them has always been A-plus. Interacting with the customer service reps have been great and the technician that I’ve had for years has always been fantastic. I’ve had spiders and ants and one time, I also had mice. My neighbor had a rat infestation and they were coming in my yard and the tech took care of that.

For my service, Terminix emailed me and told me exactly who was coming. They gave me a picture of my technician and they were correct on that. The guy did his test. After they found out what was going on, another guy came and put the bait stations. Terminix had really nice people. It started to snow, but the guy that put the bait stations had no problem with drilling the hole. I told him that close to the mill, there were not very many stone sections. He did the holes, came in, and told me he was done. Their guy was very proficient and when I asked him for a copy of what he did, he went out and printed it off then gave me a list of how many stations he put in. I counted them and they were correct.

The service techs from Terminix have been very courteous and professional. Today, the tech put covers on his boots. It was very nice. They respect my property. I’ve been with the service since ’93 and I’ve never had any problems. Terminix is the best of the best.

I have been with Terminix for a long time now and my overall experience with them has been good. They take care of our termites and there has been no activity since they came out. Their system works and the technicians who have been out have been very good.

I've had excellent experiences scheduling service with Terminix. Their techs come once a month and spray to keep spiders and bugs down. They also check for Termites annually. They do their job and get busy right away. We’ve always had spider problems, but since we hired Terminix, it’s almost non-existent. I'd refer them to others.

Terminix comes out every other month for the church and the technicians that have come out to spray have been doing a good job. My interactions with the Terminix representatives any time I've had to call for my home have been excellent, however, I've had issues with the scheduling for the church. We had an infestation of some kind of small beetle in the building and I called to get service. They were promising instant reaction, but it never happened. I went through two times, but I couldn't get a hold of anybody. One thing I don't like is that I couldn't call a local office. If I call a local number, I get the call center, wherever they are, but they couldn't even find the manager to arrange a service. I complained about that to Terminix. Also, I couldn't talk to the local people because when I call them, the call service picks it up and the local people don't ever call me back.

I’m not a fan at all of Terminix. I have several complaints that I put into their New Jersey office including an ant issue. No matter what type of spray or poison they put, these ants are still coming. I even did the baits outside but that wasn’t fixed. I spoke with the area manager who has failed to this day to get back to me in regards to all my concerns. Then on top of that, it took five months to get the $50 credit when you sign up as a first-time customer. I signed up in July or August and I didn’t get the credit until maybe October or November. Needless to say, I’ve been getting the charge amount monthly. I've talked to numerous reps and they said they were gonna send it to higher-ups and get this fixed. But nothing has been fixed so I stopped payment.

Terminix recently sprayed outside for pests, and I have a reoccurring schedule with them every three months. Their techs have been very professional, very courteous, and very knowledgeable. I've had an excellent experience so far.

I used the online chat option assuming it would be more convenient. The agent was rude and cut me off, dismissed my questions, insisted that I make a phone call instead, and ended the chat before the conversation was over. I restarted the chat and was immediately cut off again by the same agent! It is outrageous to be treated like this as a paying customer. It doesn't matter what the quality of your pest control service is when you don't have respect for your customers as reflected in your agents' behavior. There is clearly no supervision or quality assurance, otherwise the agent wouldn't have felt free to treat a customer like that. This has been my worst customer service experience since the agent was both unhelpful AND rude.

My experience with Terminix was very bad. They gave me a 90-day guarantee and they said that within those 90 days, they would come in and spray as many times as needed. They would set up the appointment, I would call to confirm it and it would be confirmed, but then the technician would never show up. I’d call their customer service and they’d set up a new appointment and then they would not show up for that one. I've had to reschedule four or five times. Also, my account was online with them so I would review that and the appointment would not be showing on my account even after I confirmed it. Then they did not get rid of the pest that I had hired them to do. I’m still having the same issue. I would not hire Terminix again and I would not recommend them to anyone.

I've been with Terminix for four months now, and it has been great. However, we’re still having some difficulty with bugs and we need to get a hold of the tech to come spray again. Getting his schedule and mine lined up is the hardest part because it’s really hard for me to be here that much. Nevertheless, their reps have been great. The first one was Woody, and I really liked him. But he was promoted to being a lead and he’s not on house calls anymore. So he brought Matt out one time and introduced him and then Matt has taken over from there. Both of them are very nice guys and they have done great.

Terminix comes every three months and the techs that they’ve sent have always been good. Every now and then, we'll get a different guy, but, usually, Josh is the one who comes and he's always great. He's very knowledgeable in what he does and I have great conversations with him, too. Since having the service, the pest situation in the house has definitely been a lot better.

Things came apart with Terminix and I terminated but it was probably a misunderstanding and I started it back up again. I’ve been with them for a couple of years and the technician comes out once a month for pest control. The experience has been fine so far.

Terminix does termite and pest for me and I've had good experiences with them. I've used Terminix for four years and when scheduling a service, they would tell me when they're coming. And for the most part, they don't have to come in the house and I don't even have to be here. I would tell them that I don't have any dogs in the yard. The only thing strange that happened was I would get an email message saying that they were coming on such and such date and they wouldn't. So, I got to where when they'd tell me they were gonna be on a certain day, I would wait until a day or so before, and then confirm with them to make sure so that I didn't have stay home when I didn't need to.

We began with Terminix in 2/2017. Renewed our contract in 2018 with hesitation because they had charged our credit card without our permission. We finally got that ironed out and had so so luck. The young man who actually does the service is Awesome. The company billing office sucks. We decided not to renew our contract in 2/2019 as we were moving. I informed the service technician we were not renewing and to not do the service. I informed him several times do not do the service I will not pay. Well he did the service stated his manager said to do it free of charge. I have received 2 bills from the main booking office since. I send them back stating I did not renew contract was not ordered I will not pay. My advice be careful be very very careful when dealing with this company.

Setting up an appointment with Terminix was easy and the techs they sent were friendly and courteous. They came and sprayed the new house we just built. Also, I had them come and treat my old house as my daughter had bedbugs at the time. The techs who came to help were very friendly and courteous. They were very clean and were very good to work with. Thus far, I have recommended them to my daughter and Terminix also went and treated her house.

I've had Terminix for over 10 years in this location and 10 years with the previous location. They come every three months. When I have a problem, I call them on the phone and I haven’t had any problems with scheduling. Also, the techs all seemed to be knowledgeable. We’ve had the same serviceman for quite a few years, and he’s very, very friendly and very thorough.

It was very quick to schedule a service with Terminix. They came out for pest control and I haven't seen one since they've been out. I’ve had Terminix for several years previously, but I stopped for about a year or so. I really like my previous technician quite a bit. I wasn’t able to get him back. But the new technician is just as good, always calls ahead of time, and I have no problems.

Terminix comes out every quarter for one contract and yearly for another. Scheduling with them over the phone is very easy. The technician for my pest control is wonderful. He always informs me what he's doing and what he's gonna do. There are certain seasons in Florida where the wasps just come out and they build nests everywhere, and he spots those. He takes care of all those and he is very good. I'm really happy with him. I hope they don't change him because he's very good. As far as my termite control, one person was very thorough. I had a couple of others come out but I have not had any problem with the termite service. Terminix provides an excellent service. I've been with them for years off and on at different residences and I don't have any complaints about it. I would definitely recommend them.

The best trap they have ever made is the contract. The only service they did is spray and set the bait base - all you can do by yourself with much less cost. And there is no service scheduled in advance, they just knock your door and start the service. The customer service is nightmare!!! They only call you for money collection and they won't strech their hand when you are in real trouble. Get away from these bugs!!!

Terminix services my house quarterly. I bought my house about 13 years ago and it was already under contract with Terminix so I kept it. Most recently, they did a standard pest spraying. I wasn’t home when the tech came but he let me know when he was gonna be here and he left a voicemail to notify me what he had done.

We’ve had Terminix for over 20 years. They have my termite services and also my house pest controls. Usually, we have our quarterly visits. Recently, we had somebody come in to check for termites and anything that could create problems as far as pests. As far as they could tell, nothing is wrong with the house so we are good. When we had some bees in our garage, a guy came to see what was going on. I was out of town when he came but he must have fixed the problem because I don’t see any bees.

Terminix usually contacts me and tell me what day the service is gonna be. It’s usually within a day or two. I would then get emails or texts saying that the technician is on his way. The technician also usually also texts me and tells me that he’s coming. I've had Tom as my technician ever since we've had Terminix. He is always very polite and professional. He does an A1 job, explains what he did and what he found. It's been a really positive experience and he's probably the reason I’m still with Terminix. If we ever see a spider in any place, Tom goes in and takes care of that area. We very seldom see any, though. My recent service was about three weeks ago and it was just my house.

Ryan, the Terminix tech, comes once a month and sprays our apartment building and our residence. Then every other month, he comes and sprays the office. Most recently, he came and did it in a timely fashion. It is a little bit absurd though that every other month he has to come, instead of letting him do the office and the apartment building on the same day. They used to be able to do everything on the same day. They managed their own schedule but the office started scheduling what properties they do each day and they didn't allow that. The apartment building is next door to our office, so he has to do the apartment building and the residence and then another day, he has to come back and do the office. Terminix will not schedule it on the same day which is silly and this has been going on for about six years.

When we bought this house over 40 years ago, there was evidence of termites and we decided to get preventive services from Terminix. We’ve had an agreement with them for quite some time now and I’ve always found them to be very responsive and excellent. Sometimes if they’re coming into the house, we’re not always available, so we have to change the dates and they have been very accommodating and arranged a mutually convenient date for someone to come. Terminix is very easy to work with. For the most recent one, the tech came around to do the exterior termite spraying. He made us aware that he was there and then he went around and did the service. We had some carpenter ant issues but they also took care of that very quickly.

Been a loyal customer since I bought my house. I called because tenant was complaining of mice. Called Terminix to come out and when the tech came he knew what the problem was beforehand and could not properly treat my house because he didn't have the right chemicals and I specifically told Terminix what chemicals I wanted and where I wanted them placed. Very very unprofessional because I have never been short on their payment and they say 100% customer satisfaction.