Terminix Reviews

Terminix comes out annually, in July, for termites and they tell us when they’re gonna come. They do their thing on the outside only, they don’t say anything, then they leave. The times that they come inside, all they do is go around the house, and look with their little flashlight. They say, “Well, you have no termites inside the house either,” and away they go. So, Terminix keeps termites away.

Terminix comes out for a regular scheduled bug spray once every three months. They notify me about the appointment by email and texts, then they call usually the day before the tech comes out. He provides good service and is very professional and courteous. He comes to the door, lets me know he is here, and asks if there is any issue, then goes about his business. So far, the pest activity in my home has been low since I got Terminix and I would tell others that they have done a good job, so they should use them if they want.

I’m happy with Terminix and I don’t feel like changing. I had a lot of problems here and I always got service pretty quickly. When I said they gotta go up and check in the attic because we had rats up there, they had traps to take care of that. Then, the squirrels were eating into the areas in the roof and after they got in and did a lot of damage, they kept making noises and it would blow my mind. So, Terminix put all kinds of screen surround thing.

I was having termite issues and Terminix has the best warranty in the business so I called them. I told them I had a trail going outside of my house and they referred me to the guy who does it out here in this area. We set up an appointment and the guy came out. We talked about the price and what was gonna happen. He installed green little plastics they put chemicals on. I've been getting regular services and there has been no termite activity. They come out once a year and they came out last month to check on the units. The second tech that came was very nice and he explained everything to me. I asked if he could expose all the units so I don't hit them when I do my yard work and he did that.

Pls. stay away and beware of these thieves. Spoiled my whole week talking to various people in their headquarter and local branch office in Long Island, NY. Long Island, NY office is filled up with 100% rude and customer enemy people who don't know how to deal with customers and be a professional. It was so annoying to deal with them that. I really had to shout and be abusive. Headquarter is worst than the local branch. The reps speak to you very nicely to start with and promise to resolve your issue and after put you on hold while they talk to local branch, and immediately change their color and just say what local branch want them to say without taking any step towards resolution.

I contacted Terminix whenever I need them because I had ants problem, which was more than quarterly. The scheduling was fine but there was no good communication between the scheduler and the tech who came. When I called them and told them that I made an appointment but nobody showed up, they told me that they didn't know that I had an appointment.

I've been using Terminix's service for nine years. They do the termite and pest control, and I get an email three or four days ahead of time when they come out. It has also happened that I had to reschedule a service with them and the experience has been fine. I would tell the technicians where I've seen what and the areas for them to concentrate on because I'd let them in several places, but there's a lot of rooms around. I had the same technician for years and they just changed two or three months ago. The last one that came which came last week said that he's supposed to be my final technician now. He seemed knowledgeable, very friendly, eager to please and didn't look like he would cause any problems. I had seen some roaches before he sprayed and I have a feeling that spray has now forced them out a bit. So I'm gonna call for a reapplication. I would recommend Terminix.

I had roaches and little mice outside and Terminix' services is good. The technicians that they send out have always been good. They always ask if we need more and then, they would spray all over. They would even come to the house if I need them to. However, the roaches came back soon. The customer service team keeps telling me that I can ask them to come back but it seems the roaches became immune to the spray. I wish the product that Terminix is using would work longer.

Terminix was fabulous and everything went really good. Everybody was nice and helpful. They return my calls and answer all my questions. When scheduling the service, I call and ask them if somebody could come and then somebody comes. Rocky came and he checked the house, then he called back to see what I wanted to do. We just had the two houses tented for termites. What they do is they come in, set up the tent and then they leave. They come back the next day and gotta wait six hours before the house airs out. The process was hard because we have animals so we have to do one house first for one week, then we have to haul everything to the other house. But it was good.

It's been two years since we started using Terminix. The same guy comes out every service and he's wonderful. He calls the day before he comes and he's very thorough. We've had a termite issue that has been active since the people before us and we're having ants sprayed and the treatments have made those situations better.

Terminix took over the company I used in Missouri and I did not have a very good experience with the franchise there so I canceled my service before I moved. But it didn’t put me off trying them here in Massachusetts because I know that they are franchises. I have a quarterly plan with them. The people on the phone were very helpful and I got a fairly quick appointment. Normally, they would have an extra charge for the first service, but they were able to give me a discounted rate on it. So I got it for just a little bit more than the regular rate.

Terminix usually notifies me on the telephone about my appointments and recently, they did an annual termite inspection for me. The tech who came out was friendly and explained what he was doing. I have Terminix for 35 years and so far, their service has been very good. If it wasn't, I’d do something else, but I don’t see that happening. Also, I haven’t had any recurrences of pest activity since I got their service.

Terminix is reliable and I normally schedule the service with the person that came out the first time. The contractors are good and they come for a regular pest control.

The technician comes once a month and he comes to my office and I sign the report, the one he has done. But I don't have any way to say how long he has been here. If I see something weird in the report, I normally ask the guy. When I asked the last person, he had not provided me with any information that is scientifically-based. Based on what I have heard, pests have been more. But I don't have any data to support this info, because what I have seen in the reports are not showing that to me. In the past year, I have been asking for some stuff and Terminix could not provide. They are not able to provide me access to the data for me to be able to do terrain analysis. Some of my people are also not pleased because we have not been getting the expertise that we need regarding the pests that we are having at the plant. And when we have an incident, we don't receive a quick response.

I had mice problems 10 years ago during summer and I also had wasp at one point. The rep from Terminix comes out four times a year but it has been awhile since I made a special call. Sometimes, it takes a call or two to get somebody out here but I haven’t had any specific issues recently. The technician is always the same guy and I haven’t had any complaint about the service. In the past several years, he has been doing the outside. Usually, they would call in advance but this last time, I didn’t get any advance notice when he was gonna come. Still, anytime that I have had an issue, it has been resolved. Sometimes, it takes a little bit longer depending on what it is, but right now, I don't have any problems. So I've been pleased in general with the service.

I have quarterly service with Terminix. When it's time for service, I get an email and then followed up with a phone call. Their tech, Edwin, usually sends me a text or a voice mail when he is going to arrive. He knocks on the door and I tell him what I’m looking for and he checks in, and that’s very pleasant. He’s a nice young man and I appreciate him. He's efficient and does a good job. I enjoy interacting with him and he’s one of the reasons why I continue to work with Terminix. Usually, I interact with him but in a particular case, it was my wife who spoke with him and I had asked her to let him know of an inside issue. Normally, he just does the outside unless we inform him of some inside things we need to be done. He took care of the inside issue and then the outside as usual and all is well.

We signed up with Terminix four months ago as we were having a serious issue of pack rats. Terminix came in and assessed what kind of service we would need. Chris set up a contract and he was great. We had to have a corporate approval and soon after we had that, Grant came in. He’s our service tech and he’s always on time, happy, very knowledgeable, and he provides excellent service. He will even come on a day off just to check to see if there’s anything he has to remove because he knows how we’re not apt to do something like that. I definitely would recommend him. We've been very pleased with Terminix.

Being a good liar is a prerequisite for working for Terminix. I have been trying to get Terminix to honor their contract for 6 months. I have made 34 calls to this point. I have had their yearly service for 15 years. Now that I have termites I cannot find anyone with integrity at this company. They do not return calls, or do the work they agreed to do. Awful, Awful experience. Maurice the manager in the LA area will not return calls, or deliver on his promises.

This has been the most expensive rip off I have experienced! They didn't do the spraying like said. I canceled services finally after trying for 2 months to get someone out and spraying. They removed termite bait houses. I requested refund because they didn't do as said and it has been since April 2018 and it is now 10-11-18. I still havent received refund or had someone return my call after spending multiple hours on hold being told manager will contact me in 24 hours then last call 2 weeks ago was promised regional manager will contact me and give me my refund. Still havent contacted me and no refund! I have been on hold today over 47 min already.

We had termites and mice so we have Terminix service every three months. I schedule with them over the phone and it has been mediocre. Sometimes I would get a scheduling, but won’t get notified. Also when we had a little question about the pest spray I keep on getting mixed information from the headquarters, and then the people that I have to deal with when they show up, as far as how long do I keep the place evacuated. That was a challenge because I have a dog now.

I have a quarterly service from Terminix. When they did the outside, we had spider and bed bug service too. I hate scheduling a service with them because when I call in, it's a call center and they give my call to whoever is in the area. And that always doesn’t come back because they don’t always call in a timely manner. I waited four days for someone to call me. And since we got this quarterly set up with the technician, the call center cannot schedule. It’s the most stupidest thing anybody has ever came up with

We're in a new subdivision and Terminix came through and was offering the service. I enroled and it was fine with the rep. We were having issues with ants, little beetles, and the grass spiders. They came out on August the 1st and the issue with the beetles and spiders were fine. But the ants keep came back. I've called Terminix back and they've come out and retreated. I have to call them back again and it would be the third time. It seems like they treat them and it makes them more of the ants. The ants move to different spots and it's bigger piles each time. But the customer service was really good. The technicians that have come out were really nice and knowledgeable. We haven't seen many spiders and beetles at all.

I had a problem with cockroaches and I called Terminix for the extermination of those pests. I was on hold for five minutes or so but the person that I spoke with who set up the appointment was very helpful and very efficient. The technician came in, we said hello to each other and then he got started. He did each apartment, including my apartment, but didn’t really tell me what he was doing. I trusted that he did his job but it would’ve been nice if he had communicated with me along the way in terms of what precisely he was doing so that I would know. Nevertheless, he did a thorough job and the problem is gone. I haven’t seen any infestation or roaches.

I was having roaches and when Terminix first came out the first couple times, they didn’t do the whole house. They only did a third of it and I had to have them come out two other times after that. And they still didn’t do it right. They didn’t do the upstairs and the outside of the house. So when a different guy came this last time, I asked him to do the entire house and the outside, and he did.

I’m satisfied with Terminix. I have their service on a quarterly basis and then if we need more. I don’t have any pest problems but I’m preventing them. I’ve only used Terminix a couple of times, but they seem to be on top of it. They are polite and thorough. I get emails from them too, so they seem to be very proactive with what they’re doing. The technician who has been out was very nice.

I have an annual contract so Terminix comes out once a quarter to treat the place. But then I can also call in to have more service done whenever I want. I have a cockroach problem in my building currently, so I called them. They come every three weeks. If I have a complaint about Terminix, it is about the inconsistency of all the different contractors that they use. I find all of them very pleasant. They've all been very nice, very patient and very helpful but some of their contractors are more thorough doing the actual work than others.

We needed somebody for our pest issues because the one that we had used for years had passed away. When I went into a restaurant, I saw a Terminix truck. I knocked on the window and told the guy that I needed someone to come out. And so he got in touch with the local representative. The young man who also came to our house was one of my former students. He dug holes and put in those little baits for termites.

We’ve had a very good experience with Terminix. We didn’t wanna have pest issues and living in Florida, something bad will happen sooner or later if we don’t do something. We've been using Terminix as our pest control provider for a little over a year now. Typically, they give me a call and let me know when they’re going to come by, and make sure that the dog isn’t in the yard. Everything is on a tight schedule that happens pretty much automatically. When the technicians have come, I’ve had wonderful interactions with them. They’ve all been wonderful, nice, very professional, and informative. I’m not necessarily home when they come out but whether I’m there or not, they always leave a little thing at the door to let me know that they’ve been by, what they’ve done, and if they noticed anything that needs to be concerned about. Our situation now concerning the pests is far better than we had before.

I’ve been with Terminix for 30 years and they do what I expect them to do. However, I wouldn’t recommend them. They wanna change my system to something different that’s gonna cost me thousands of dollars and that is not fine with me. I think they need to do a little bit more on their research and development on how they can correct some of the problems that exist with termites than to come out after 30 years and tell me that I need to now spend several thousand dollars to do something new. I’m not happy with that. I would think that after this many years, they would treat me more than a customer and somebody that’s gonna be with Terminix many years further. I have other houses and I have not put them with Terminix because of that. They're not requiring it though. And when I do call them and ask for help, they come out. The guy who comes out is nice. He did some work for the termite problem we were having.

My sister set up the service of Terminix for us ‘cause she does it at her house. However, we really had bad mosquitos and it didn’t work as well as we were hoping. So, they came back twice to respray.

Terminix purchased the smaller company that we had been using. They took over the quarterly service from the other company and I have chosen not to make any changes. I would usually get a phone call and I'd be told the day and a time range that the technician will be at my house for the service. I'm also always offered the opportunity to call back and tell Terminix if I needed anything additional. I had a pleasant interaction with the technician, last time we talked. I'm satisfied with the service, I don't see bugs.

Terminix comes out four times a year regularly. When it is time for a service, they said they'll call me and leave a message, but that has not worked out. When they said they'd call, they didn’t call or they'd call too late. They should call me about my appointment and give me a least a week's notice. Half the time, I’ll have to reschedule it and they can usually do it an okay date for me, but that doesn't happen often. Most of the time, I end up changing my schedule for them. Also, they consider their job done if they spray outside the house but I consider it done when they spray outside and inside. So we have a difference of understanding there and when I get home and find out they’ve been here, I have to then call off and schedule an inside job. Other than that, I haven’t had any problem with the technicians. I still get a few little bugs every so often but that is okay. And if somebody really needs a service, Terminix is an okay one to try.

We had roaches so I called the number of Terminix that I saw on TV and the phone calls have been nice. Whenever the technician was here, it was a pleasant interaction. He sprayed around the kitchen the first time. Then, the second time, he came to bomb the kitchen. He came back again to spray but I still got the roaches. He was supposed to call me Friday to see if it is getting any better but if there is a long wait, the roaches will start coming back and that is what they are doing. It is Wednesday now and there is still no phone call. Terminix is all right but right now, I’m aggravated and I am not happy with them.

Terminix comes and performs an annual home inspection for us. Their technicians vary each time, but they know what they are looking for and can answer any questions I have. 10 years ago, we had a termite infestation in a very localized area and they treated at that time. And it has been effective ever since. Their service has always been satisfactory and excellent. However, their annual renewal fee is exceedingly high. Also, over the course of eight years, I have paid for the injection and the initial service. So while they guarantee the “Lifetime Protection,” the annual service fees are set up too high as well. But I’m locked in and if I drop them, I don’t have further protection and if I start all over again with their competitors, they’re going to want to do an injection so that they have a starting point.

They come every three months and scheduling a service through the internet never worked so I just call them. They only do the outside, around the perimeter, unless I tell them when they get here that I notice an issue, and then they will do that. They’ve been very friendly and they get their job done. We are usually not here when they come and they just do their service. And I never knew they were here except when I find a note on the door.

I have problems mostly with roaches and mice, and Terminix comes out every 3 months to do service. I also call in between as needed and I recently had them come back to do a follow-up. I don’t see as much of the pests but I still see a few here and there. I don't expect everything to be gone right away, but sometimes the pests keep coming back so I ask Terminix if they have something stronger they can use so that I won’t keep on seeing the pests coming back.

We had a termite protection for my mother's house and facility done through another company and Terminix bought the contract. It was a little difficult with them at first because the two buildings are on the same house lot and they wanted to charge us for two different contracts. We told them that it was all done in one contract and it took a while to get that straightened out. They had a wrong address for the house too and it was just causing confusion.

Our house is right on the edge of a lot of woods so we have carpenter ant problems. The technician is a very nice guy and the people who schedule the service are fine. We get the same guy all the time and he is very pleasant and good at what he does so we have no complaints. However, the monthly cost has doubled at two and a half times since we started with them so, it was easier to go to a quarterly service. It cost more but only four times a year and it has been adequate to control our problem. We've had Terminix for quite a while and I’m reluctant to stop since we don’t have any problems because of their regular service. They'll come back if you have something re-occurring between visits at no charge and we have nothing but a positive experience.

I’ve had Terminix for 10 years and they provide quarterly service for me. I have rescheduled on numerous occasions and it was difficult. They used to send an email a week in advance when they were coming out. Now, it’s like a day before or the morning of, or sometimes they just show up. It has been like that for the last year or so. I’ve complained about it but it hasn’t changed. If I’m home, it’s great. If I’m not, they only do the outside and there have been times that I want the inside done as well. So, I have to ask them to come back out. In effect, they’re making two trips out here when they can do it in one trip if I knew they were coming.

When I started service with Terminix, it took a month for them to come out and treat the termites for my fence. But, so far, they said no. Terminix comes out every couple of months to check for termites. One time when their technician came to check our termite traps, there's a piece of wood that they had thrown out on our lawn, and I ended up running it over with my lawnmower. Nevertheless, their customer service team was courteous, friendly and knowledgeable.

We have been with Terminix for several years and we have quarterly service with them. They let us know if they're coming two days ahead of time. They usually do our perimeter and if we have problems inside, we let them know then they will come inside. The tech who comes most of the time has been polite and helpful. I have some complaints though. I feel like we still have problems inside the house, even though we had caught the pests in the surface, especially with ants and spiders. I also didn't know in the past that he was spraying things.

Terminix comes out every few months and if needed, we call, and they send one of their people to do what is needed. They're very good about scheduling. We get an email, then we get a phone call, and then, when they're at the door, we get another phone call. There was a turnover in personnel that comes to do the pest control. Most of the time, they are competent and willing to come back if needed which is an option that we appreciate. We feed a lot of animals here and sometimes, we have ants so they've had to come for that sometimes.

I called Terminix's number online to schedule service for termite control and we've been using them for 2 months now. They put in the pot for the termites last time. Other than I need to have them come back out to look at the pot, the experience was good and everyone was great.

I have a service from Terminix every last Monday of each month. They come and take care of my shop. They spray and check the outside and set the traps. The technician does his job and it was good. I don’t have any complaints. They’re consistent. I would tell other people to check Terminix out.

I have a quarterly service with Terminix and my experience has been excellent so far. I've been working with them for several years and scheduling a service with them has been excellent. I get an advanced notice when they come and they have been timely and they stick to their schedule. Their reps were very knowledgeable, eager to please and they make suggestions without being pushy. Most recently, a gentleman, Jared, smelled the scent of gas from our gas meter and alerted us to that. We called Utmost Energy, the gas company. They came out, detected a slight leak in the meter and subsequently, detected the need to replace the FLEXCORD to the hot water heater linking the heater to the gas line.

I have Terminix come monthly to check for bugs and roaches. They do preventive care for me. Their tech came recently and told my employees that he took care of everything, sprayed all over and that he put traps for roaches. Working with Terminix has gone smoothly except for the fact that I do not know whether they are coming again even though they told me that they will come monthly. Nevertheless, they are a good company to take care of your house or business.

We were having an ant issue. I signed up with Terminix and we've been using them for three months now. When scheduling a service, they would call me to set it up, and then the exterminator himself would call me. It's been good. The tech that came walked me through where the problem areas were and he was great. Since the treatments started, the ants have been diminished. The problem now, however, is that when it rains, they come into the house. Also, we're having a wasp issue in our attic right now. So I'm gonna have to call Terminix back.

I was sick and tired of the bugs I have so I called the first pest control company I thought of, which was Terminix. The first service I scheduled with them was good. The only thing I didn't like about it was we completely cleaned up the kitchen for them to spray and after the guy was done, he said, “I didn’t spray. All I did was put traps down.” So that irritated me because we still have our roaches. They came out two weeks later. And then two weeks later from that, I called them again and told them that the roaches were still here. And they are still here today.

We had a termite problem and it was in the plumbing. We started off with a different company but because of their service, we ended up switching. We called Terminix and they explained the plan that they had very well about the importance of the yearly check. They came out and they tried to remove them and they were really great. We've been on the yearly plan for them to do the inspection and they follow up. They really do a good job of calling back every year checking and making sure that everything is still fine. We have a draft from one of our credit cards every month, which is pretty seamless.

Terminix sends me a reminder every year for termites then they send me a bill. I pay the bill, and then they come out a couple weeks later and do the inspection. Last month, their tech came out and checked for termites. He did his thing and he was professional. I've been using Terminix for several years now and I'm well satisfied with them. However, they're expensive. $95 for five minutes of work is pretty high.

I chose to go with Terminix due to the advertisement on TV, and right now, that advertisement ain't nothing but false. I signed up with Terminix for monthly service. I had a great interaction with the tech who came at that time. He's nice and polite. He did what he was supposed to do when he was here. However, I had nobody else to show up since, him or anybody else. I called Terminix and all they did was to call me and tried to sell me something else. That's the only thing I've got and I'm about to get tired of that. One guy did come out, but the only thing he's gonna do is kill termites. I've told him over the phone time and time again that I don't need the termite service yet.

Terminix works on the outside of the house. The technicians usually just call me and tell me they’re coming. We have very decent communication. They do whatever is perfunctory outside. They ask if I need to have them do anything inside but they’ve made it very clear that they don’t usually do the inside. They do a somewhat decent job but it’s not wonderful. As far as I’m concerned, I’m kind of on the fence about whether we are continuing or not, largely because I found mud daubers and its nests, lots of little flying bugs and wasp nests. I’ve got more bugs in my house than I’ve ever had since I went back to Terminix. Today, I have a contractor who uncovered another wasp nest. I feel like they should not be there.

It's been 10 years that I've been using Terminix and they are professional, nice and easy to work with. For the service schedule, they normally give me a call and tell me which days are available then give me a rough timeframe, then we just wait in the calls. Terminix sent a technician to our house to look around to see if there was any trace of termites. The technician was very polite the whole time and courteous. He used the booties to cover his shoes and then walked in and he gave me enough time to secure my dog. We guided him towards the places. He looked carefully and then told us there was no problem. Then he went into his car, completed the report and then sent it back to me. It was pretty quick but thorough.

Terminix comes every year to do a termite inspection, and they schedule by letter. The techs were all friendly and they seemed to do their job. Back when I first started doing it, they came out and took care of the termite problems. They did that about twice, and I did not have any since then. Terminix fixes you up.

I used to have Terminix about four years ago, but then I didn’t need the service anymore. A friend of a friend who was an exterminator did a bad job. He sprayed up all the pictures and I just had the house painted. The whole thing bled underneath the pictures and I noticed it. It looked like there was a leak, and it wasn't. I called Terminix and told them that I have a bug problem.

Terminix is like a national company and they bought the company I’ve been using for pests. I stayed with Terminix and it was a good experience. I get what I normally get when I signed up in the package. I was kept in the same schedule for the service and since having the service, there are fewer pests. I don't like certain places sprayed, and the technician knows that. So he always asked me before he starts. If there's an area where he doesn't spray and I see there might be some stuff there, I have him spray it the next time.

Terminix comes out to my house every three months and they give me a heads up a couple of days in advance. They do the treatment outside and the last one we had was last month. The technician walked through and explained a lot of things to me. But they change their technicians every time and sometimes, I happen to find out that they skip the parts. Also, the routine service is not solving the issue of my house. I’ve seen a lot of spiders near the garage, the front door, and in the backyard. I also have a couple of spiders in my son’s bedroom and sometimes, I have insects inside the bathroom. Every time I talk to them, it's still the same and nothing’s getting better. Other than that, I have been with Terminix for five years and their technicians are good. I could also call them whenever I'd need them and I would recommend them.

I bought a new house that has the termite bond through Terminix. About a year after, it was time for renewal. I reached out to them. They were very helpful on the phone. Then the gentleman came out and did the termite inspection and it was adequate. It would've been a little more thorough though. But I do have a brick home and there's not a whole lot of stuff around adjacent to the house that it was not necessary to do a very in-depth inspection. That was good so I renewed the termite bond. And then a little while after that, I decided to let Terminix come out and perform an insect treatment inside the house. It was okay but my expectations were a little bit higher.

I am really pissed at Terminix. They said that I could have a free termite inspection. So I called up, scheduled it and asked if my regular quarterly person could do it. They said no and it had to be an independent termite guy. They also said it would be from 9:00 to 5:00 on a specific date, where I scheduled off to be available during that time. The guy who was supposed to go called up at 10:30 and spent a little bit of time explaining to me why he didn’t come and said that I wouldn’t possibly have termites and if I ever had any questions about bugs, mice, termites or anything, just give him a call and he'd come out.

For three years now, I've had annual termite service from Terminix and the technicians they've sent have been well-received. I follow them around during the service. I ask them questions and they are able to answer. However, Terminix's cost is high. Also, in the beginning, I had problems with speaking with them on the phone. The previous owner of our home used their service and we were continuing the contract but then the customer service was unhelpful in trying to coordinate the transition. Nevertheless, I wrote several letters, one of which I sent to the president regarding my concern. Thereafter, they were helpful in that respect.

Terminix lets me know when it is time for my service then we set up an appointment for a certain date. Recently, their tech came out for an inspection which they do once every year. The tech was excellent and especially good when he talked about the Saints. He was also very nice and very thorough. So far, I had one sighting early on of possible termites, but other than that, there has been no pest activity in my home since I got Terminix. I would recommend them.

When we schedule an appointment, it takes so long to get somebody out. But my experience with Terminix overall was excellent. They came out 'cause I called for an extra service for ants inside my home. The contractor is usually the same person and he has been coming to our house for quite a bit. I have two boys, and he's very nice with the boys always. He's very friendly. The service worked and I haven't seen any pest activity. I will highly recommend Terminix.

I've used Terminix for over a number of years. I previously had them at my house in Waretown because I had an ant problem and they solved it right away. So, when we moved to a swampy area where there are mice that wanna come in in winter time and ants that wanna be in the house all the time, I called Terminix and talked to a representative, and they easily added the house to the contract. That went very smoothly.

The city had chopped down a tree in our neighbor's yard and it created a multitude of ants coming up in our yard. Since Terminix came to our door, we got them for general pest control and we've been using them since July. Scheduling a service with them has been great. I called them for one day and they came the next day. Though there were too many people over the summer and they couldn't have done the service, they still came the next day. They always try to accommodate which was good. I have to come in the morning and they said they couldn't come in the morning, but they tried so it worked out fine.

We have a quarterly service with Terminix primarily for a rat concern. On one occasion, I got called for the first time when the technician was around the corner, saying, “I’ll be there in 10 minutes.” And I didn’t even know he was coming. More than one occasion, I get called the night before and I didn’t know they were coming, and it was not a good time for me. So, I rescheduled and when you yell at them, they respond quickly. If I have to call, I call in their call center. It was usually easy to speak with someone. They tell me the computer set up the appointments and that they don’t really have control over it. They just see it when the technicians see it.

I was having a few spiders here and there and we didn't like having them around so we called Terminix in. We have their service for eight years now, where they come out and do a regular service quarterly. I had an ant problem one time they came out and they took care of the ants before it was time for the next service. They're very efficient as far as taking care of us so we're very happy with them.

We had termites in our garage, so we completely rebuilt it then we got Terminix and they put all those little things in the ground, all over the place. I wanted to make sure that we won’t have anything return and so we would like for Terminix to come and check on a regular basis, whatever they think is the regular basis to take care of that. When their technician was here, things were straightforward and he went around and checked everything that he was supposed to check. I told them to be careful when they were putting the things in the ground as we have an irrigation system and they pierced one or two. But I had that fixed when it was turned on the next time. Overall, having Terminix has been a good experience.

Whenever I schedule a service from Terminix, I just call up and they come out. Their technicians were professional and they told me what I needed to know. They gave me options and cleaned up their mess when they were done. They also closed the gate when they left to keep the dogs in. I had three visits from them. One was for a regular service and the second one was to get the holes in my attic covered with screens. The third one was at my other house which was a start of regular pest control in there. Since I have had their service I have had minimal pest activity in my house, given that we’re here in Texas.

We were having carpenter ants before so I decided to get the services of Terminix and I've been using them for a year now. Their technician come once a quarter and I get an email or a text a couple of days before they come. The guy has been great. He’s very friendly and very professional. When they came initially for the ants, they did some inside work. But since then, the work has all been outside and I haven't seen any pest activity. Everything’s fine so far and I’m happy with Terminix.

We have a problem with roof rats and we have a contract with Terminix. Earlier this year all the technician did was go into the roof and take out the trap. I put a new trap in but I don’t think he looked around to see if there were any new holes that the rats were coming through because we can hear them in the roof again. This is the third year we’re having them come in for that. They have to find and seal wherever the rats are coming through, just like they did the first time. I have to reschedule an appointment for him to comeback. Pest are hard to get rid of and they’re always coming back. They have to do preventive maintenance. But I recommend Terminix. Overall, the the technicians have been very pleasant. I’m very satisfied with them when they come to spray.

Terminix's techs do all right and they sprayed for bedbugs. The bedbugs had shown up a lot. They were supposed to spray three times, but when they came the latest time, they just looked around to see if there were any more bugs, but they didn’t spray. The tech said he'd wait until the next time. I'm satisfied so far and they have done a good job, but they haven't gotten rid of the bedbugs yet.

I was with Antimite for many years, and Antimite sold the company to Terminix. Terminix comes out every two months. The original guy that was doing the service was with Antimite and I would have him come in and do the inside and outside especially during the summer. Then, we got in a fight. He was inside and outside, but he didn’t take care of the whole area. He was not thorough and was unprofessional. I talked to him and he said, “Don’t you trust me?” I told him I didn’t. I would go outside and watch where he was going. Then two months ago, Terminix sent a good tech. But then the latest time, they sent a young girl who didn't know what she was doing. I'm not happy with Terminix and they've increased their price to $65, so I am going to check other pest companies.

Terminix comes out yearly for termite inspection. Their people normally let us know ahead of time that they would come. The last time they came, the technician told me he did but I never heard about him. I was there the day before too. Still, we are very satisfied with the pest control service from Terminix and we have not had termite issues in the last year.

When scheduling our service with Terminix, I get a call from the service guy saying he was supposed to be here. But they don’t call and tell me, so there was a lack of communication somewhere, and the biggest problem with them is that they schedule things without checking with people. But I’ve told them not to come unless I’m home, and I can get them in and have the outside sprayed. Recently, their service guy came for a routine visit. He is amazing. He’s very professional and has a good sense of humor. He’s also very thorough. He explains things to me and helps with telling things that I might wanna move away from our house for termites. Since having Terminix, the pest activity in our home is better.

We were having a a fruit fly problem from all those heavy rains. So, we signed up with with Terminix and we had nothing but good experiences with them. Scheduling appointments has been very easy and Isaiah is the main technician that has been coming out and treating the facility. He has been pretty helpful and thorough. He also takes me out with him and shows me what he does and explains why he is doing it which is kinda nice. He's been two or three times now and when he initially comes out and treats our place, we experience an improvement. But usually, by the end of the week, the pest activity becomes bad again. The humidity and moisture is kind of causing a bit of a stir. So we are still having a problem and Terminix is supposed to call me either by the end of today or tomorrow to come back out.

Terminix came out and did an annual inspection a few weeks ago. When they set up for their service, they emailed me and left me a phone message with a time and date. I called them to accept that and then got an update. The technicians usually come earlier than I expected. They checked around the outside for any kind of termite activity they may see, and then they did an inside inspection as well. The interaction I had with their technicians have always been professional. They always let me know when they arrive, what they found, and when they’re leaving. Terminix has a superior program and it proves to be more effective than the bait stations most of the other companies use. I would definitely recommend them.

Everything was good when scheduling with Terminix and their reps were friendly over the phone. A gentleman who was showing up at the house called us. He came out and told me what he was going to do, and he did the work. After their techs came, there were fewer ants. However, the ants came back thereafter and I called them. When I did, their techs came back out. Overall, we've had a good experience with Terminix. They are a good company to use.

Terminix comes on an automatic basis but I get a report from them in the email and on an online account that indicates their results. It's a very favorable service. Everybody's been very considerate and very much integrated in knowing what's going on with the particular premises. They also explain what they do. The only problems I've ever had with them have been with billing because it has been confusing at times. They tend to split it up even though it's an annual billing. They tend to split it up about at certain times when they’re actually doing servicing rather than enumerating it over the course of the whole year period but we were able to sort that out.

I have quarterly appointments with Terminix which have been automatically set up and the techs send me a message that they're coming. But there were two times when I had to ask them to come in an extra time. I went online and requested an appointment but I had to wait for somebody to call me back. They made me the appointment but I had to wait for about a week. It felt so long 'cause it was a three-step process. I was also going through too many middle people and I wasn't speaking directly to the people who handle my house. It sounded like a computer customer center and not the actual place in Staten Island.

I got a pest contract with Terminix and the last time they came out, I had them get rid of yellowjackets. It was $85 a trip and the tech said it wasn’t a one-time thing and that I would have to do a whole year, but I didn’t wanna do that because I’m on a limited income. He had to come back twice to get all of them and I think they are all gone. I don’t see any flying around. However, I found termites inside the house and they had eaten our base floor before I found them, so I’m keeping my termite contract. Terminix got those screen things all the way around my house and I haven’t seen any sign of the termites, although it’s about time for Terminix to come out and check it. Scheduling with Terminix has been fine. All they need to do is call and let me know when they are coming. Also, the technicians have been great.

The schedule for my Terminix services are done online and the website is easy to navigate. The representatives are friendly whenever I interact with them. The technicians did some termite stations that helped. In the most recent experience, they just met with the renters and they couldn’t figure out where the station was so they left. Still, there has been nothing unusual with the pest activity since they've been out. Overall, Terminix is good and professional.

I've been using Terminix for a year now and they provide us with quarterly service. They give us notice that they're coming out several days in advance. Rolan is our guy and we've had no problems with him. He sprays inside and outside the house. Recently I called Terminix because I saw a couple of roaches and scorpions and I wanted that taken care of. Our house isn't as far out in the country but I didn't want any spiders, ants, or any little creatures in it. I want it to be kept clean. Our schedule was the following Thursday, but I called and had it rescheduled for this Thursday.

Terminix has been working with us for about five years now. We’re signed up on a yearly plan and they come out more than once a year and treat for termites. One time, we called them out because we saw a mark on one of our walls but there was no progression after they came out. Other than that, it has been good so far and everybody that we've encountered has been nice. A year ago, our fence was falling down and the tech asked if I wanted him to prop that up. I said sure and when I came out there, he maneuvered something that I couldn’t figure out how to do. Our fence is now more secured because of him doing that.

Terminix came out to do pest control and I had a guy come to explain how he could do some blocking on some openings outside where the mice come in. He came and did it, and everything was fine. The technician was excellent. We got mice coming in through the basement and that was what he was trying to target. He got two of them caught in that sticky thing. The situation seems to be better.

The Terminix tech who came for the initial installation of the product was pleasant and I’ve had no problems in scheduling the service with them.

It was easy to schedule a service with Terminix. I had several little ants in the bedroom, so I had a technician come out. They deal with it and the ants went away. I'm satisfied with Terminix.

It was a brand new home and at the beginning, we had crickets in the house and also bull spiders because of the construction that it was coming down. After watching TV and having a cricket jumps up on my shoulder, I stepped on it and I said that I needed an exterminator. I've been using Terminix's service for a year now and their techs come every other month. They call me the day before and tell me when they're coming. I have the outside of our house done and had it sprayed also for yellow jackets.

I had a rodent problem last year and Terminix got that all resolved. After the rodents, we had ants and now, they’re working on getting rid of the spiders around here. They use their schedule to come out every quarter, but whenever you call them, they’re gonna come out on the job. Usually, I just call and schedule, and then it was done, but I lost the branch contact information, so I had to go back to the corporate office. For a while, I had the same person, but Terminix had problems with losing personnel, and you lose your technician, and then you had to start all over again, get a new one and get them acclimated on the job.

I paid for Terminix's three-month service and the sales rep that came out to my house didn’t explain it to me correctly. I liked the service when I thought it was gonna be what it was but when I found out nobody actually comes to my house every two weeks to deal with the pests, I had to call and see what was going on and then I got a refund 'cause I cancelled my service. The tech did come out one time and sprayed the outside but didn’t spray the inside so we had to call him back. He sprayed the inside and then slowly, the pests were coming back. But he was very good at explaining how to keep our house buzz-free and how to clean the products once he was done.

We have a termite preventive service with Terminix and they put a preventive aid around the house. They also check to see that and the structure inside and out if there is any wood damage. The techs who come out are good. One time, we had an issue and they came out and checked it. And now we’re having a little difficulty in scheduling this visit today. We are due for inspection and a fellow called to come out but we questioned it because they were out in July. We’re waiting for a callback and it is 2:30 already today.

I have Terminix for quarterly maintenance and I've been having an excellent experience with them. They call ahead of time and tell me what date their techs will be here. For a time I had bees and other flying insects at my place. Recently their friendly techs came to spray the exterior of my residence. Things have been working fine since.

The same Terminix guy comes at a certain time of the month to spray here. He’s a cool guy and I’ve had pleasant conversations with him. We have a lot of doors, so bugs get in but he’s doing a great job because I never have any bugs crawling around while I’m at work. I found dead ones, which means that the treatment is working. Terminix keeps the bugs dead.

Terminix has been great. Scheduling service is a smooth process. They did an inspection last month and the tech who came out was very courteous. He contacted me before he got here and he told me what he was gonna do. When he got here, he did exactly what he said. Everything went great. I'm looking forward to next month's service.

They’re a little expensive but it was fine working with them. They come out every three months and I'm on an automatic schedule for their service. A couple of weeks before the technician comes out, I'm given an email. The technician I've had for the last year is prompt when he comes out, and he goes whenever I ask him to go. He's very friendly. The quality of his work is fine too. It's a very pleasant experience with him. He tells me what he's doing and if I need anything extra, and takes care of it.

I have a service that I just signed a contract for with Terminix and they told me to call if I saw any in the middle of the service. I called them recently for a carpenter ants trouble and this is the second time that they came out. They were very polite and very professional. They also explained everything to me, showed me where everything was, and told me to be careful around it.

I'm scheduled with Terminix and they show up on a quarterly basis. I get an email from them saying it's time for the quarterly and asking if I have problems with the time, and I go along with it. Their tech is very pleasant and helpful. He came recently and went inside and around the house. He sprayed in the basement, cleaned the front porch area, found wasp nests at the end of the house and took care of those. I always have wasps and spiders and will continue needing service. I have all these people that are offering different services for less money. Although Terminix is one of the more expensive ones, I've stayed with them.

Terminix schedules ahead of time, telling me it is time for my checkup, and they come out, and they did inside and outside. I have an annual schedule with them, and they are very good. I inherited them with the house I bought -- they were servicing the house before me and they’ve been doing it for years. My only issue is the expense. They are high compared to any number of other companies I could use. Nevertheless, I’m fine with them.

Terminix's reps have been very professional and friendly when I call to schedule for my service. Recently, their techs came out for my yearly inspection and pest activity is zero at this point. With Terminix, I don't worry about termites here anymore.

Since Terminix came to our home our last year, they have recently come again to inspect for mosquitoes. They email me when it's time for our service. Then the technician comes to do his work and goes. I'm not seeing any mosquitoes. I'm quite satisfied with the service and I'd tell people to give Terminix a try.

I had a 100-plus-year old house that had the old 12-inch floorboards and woodwork. I discovered termites in our garage and we also had carpenter ant problems. I had Orkin come out to give me an estimate and they didn't even check if I had any carpenter ants or termites in the house. They also told me they were gonna drill holes through it and I told them no. I called Terminix and they did a beautiful job and never touched the woodwork, which was worth more than the house.

When I schedule the service, everyone signs the deal, and they tell me when the guy's coming and he comes. I've had two service calls from them and the two technicians who came were both very professional and nice, and I was impressed with them. The second one who came did the outside. The technician explained everything, knew his business and was pleasant to talk to. Terminix is doing okay and I’d recommend them. Those stink bugs come and go, but I see a lot less ants now.

I have quarterly service from Terminix. Different techs come and they're always very pleasant. But their price is high and it goes up every year. Other than that, since they started providing service for me, the pest activity in my house has decreased.

For 17 years I paid for a termite inspection plan. When it came time for a tenting they refused to do it. The cost to them would have been $1800. I paid in excess of $7000 for the protection plan. Need I say more. Avoid at all costs.

Was told by Terminix several times and it is written in their policy that all plants and rocks (we have lava rocks and coral landscaping around property, as well as plants) have to be removed from against building up to 18 inches. We bought a special rake to remove rocks and pulled up multiple plants. Only to have the tenting crew show up and place tent 4 to 5 feet from building, destroying all landscaping and plants. Trampling over many of the plants beyond the 4 feet of the tent. My 80 year old mother and myself, 57 and disabled spent days, removing rocks and pulling up plants 18 inches from structure. It was back breaking work! We had some assistance from lawn care worker, cutting down and removing larger plants, at a cost to us.

We got a one-year contract with Terminix and they came out twice for termite treatments. They came when they said they would. The only way to get rid of the termites is to take the infested piece of cabinetry and replace it. The technicians were courteous and professional. Everybody called when they were coming. But the termites never went away - just maybe for a period but we never eradicated them. But the service was fine. They did what they could.

I have two accounts with Terminix and they come out to inspect for termites. They come out quarterly for one account and for the other one they come out once a year. Our interactions with their technicians were fine. So far, the ones that I talked to were able to answer all my questions. However, Terminix has a computer system that needs to be brought into the 21st century. I wanted to know when the technician is coming so I can be at my place. They can put me in their computer but they can’t schedule me if I wanted the fourth Tuesday of the month that is coming up. I get notices for when I’m not supposed to have somebody. Still, the individual technician always calls me and he catches what time I want. So, we schedule what it is normally supposed to be.

Terminix calls and tells me when they need to come and I agree on the appointment. Their technician has been good and the pests that I wanted to get rid of are gone. Terminix also keeps coming back to make sure that they are gone.

Terminix comes out to our home every two or three months for rodent and bug inspections. I had to schedule an appointment with them about two times, but for the rest of the time the rep usually calls or texts me that he's coming out and I usually get an email from the company. The technician is really good. We talk about his family, so it is a personal-type touch. However, I still see more bugs than I did before him. The spiders keep coming back. Last night my daughter and I were talking about a huge roach that wanted to invade my cabinet.

A neighbor recommended Terminix to us. We normally have an automatic schedule for our service call with them, but we scheduled one recently for a special kind of treatment. We always have the same tech, Charles. He is great and professional. He is also very well experienced and he knows a lot about what he’s doing. I texted him since I know his cell phone number. It was 10:00 PM but he still responded right away and showed up first thing in the morning to take care of the issue. We've had a great experience with Terminix and I would recommend them. Since they've been out here, they got a lot of the pests.

Terminix does inspections for me. Those have always been satisfactory once we establish the time and the date. The techs that they’ve sent have been fine but sometimes, I find what looks like flying ants or termites in my swimming pool. Also recently, I had a bill sent to me which said that it was time to renew my Terminix policy. I called in to find out what they were talking about because I just sent them $270 for dry wood termites.

My mother heard scratching in the walls, so we called Terminix for their rodent control service. Then they routed the message to the local people and all of a sudden, I saw that there was an appointment set up. They didn't ask me if it was okay but it turned out that it was okay. The initial service was thorough but it was for $1,200. They're very overpriced. The second follow up was by a different person than the original people and it was very quick but not thorough at all and he didn’t have a flashlight. The latest one last week, the tech had not gone in the attic or the basement, so I called and he came back and did those. If I hadn't called, it would not have been done.

We're getting ready to sell the house and our realtor said that most likely, the buyer will require a termite inspection, treatment, and some kind of a contract. Last Friday, we had the free termite inspection from Terminix. The young man named Matt came out and did it very mannerly. He was very nice, courteous, forthright, and friendly. He looked underneath the house and found some active termite activity or infestation as well as some water damage. But he told me that he couldn’t work all over under the house because of the duct work and the insulation. And he said, to do a further inspection, he would need to get somebody smaller than him to get under there. I talked to my realtor and asked her what she thought we should do about it, and she said we should wait and see.

I got with Terminix through Capelouto, which I happened to really like. I wasn't happy about being taken over by Terminix, but it is what it is. They come out every other month for pest control, and once a year for termites. They're very nice, but they're the same people that worked for Capelouto, so I very much expect them to be just the same as they were before. Anytime we have a problem, they come back. They're very helpful and willing to do whatever it takes to get things done. The only thing that's different is that Terminix gives a constant hard sell for things that I don't necessarily feel like I want or need, which wasn't the way it was before. It seems like every time they come out to do the termite inspection, they're trying to sell me on something that costs thousands of dollars. But as long as they treat us right and the employees are happy and doing a good job, we'll all stay right where we are.

I always get a call from Terminix beforehand to let me know when the contractors would arrive. When they get here, they go ahead to do their job. They're always very polite and professional. Most recently, the contractors came and got rid of a lot of cobwebs around my house on the outside. Overall, I've had a very positive experience with Terminix. I don’t walk into cobwebs anymore and so pest activity here has been better.

The technicians of Terminix visited the house a couple days ago for a routine. Their visits are pre-scheduled and they contact us when they arrive by checking at the door. They’re always efficient and professional. They're also knowledgeable about what they do and polite as well. I never had any problems with them.

It's sometimes difficult to get in touch with Terminix if I want to change service schedules. Also, I wish they would notify me a little sooner when they are going to come out to do service. Nevertheless, their reps and technicians have been very nice. Occasionally, I have bugs and I spot termites. Terminix has always responded and their treatment does well for me.

Terminix comes out and sprays for bugs and cockroaches. They're coming out every 20 days and right now, they're trying to just get them real quick. It seems to be working. The techs they've sent out were friendly and helpful and as for the pest activity, I'm still seeing baby ones. It's just getting down to those.

During the scheduling Terminix asks what time suited us best. The Terminix technician who came recently was extremely professional, very thorough and real nice. However, after the first time he sprayed, we were always seeing one or two cockroaches here and there. We wanted to go ahead and get a jump on it. After two weeks we called them back and he sprayed, and we’re seeing more now than what we have.

I was shocked to see such a high rating for Terminix. They have the most unprofessional scheduling and business practices I have ever seen. My wife and I work, so we can only do weekends or evenings. We have repeatedly told Terminix this, but they keep scheduling us for random times like 8AM-noon Tuesday. Sometimes they tell us when they are scheduled, other times they just show up -- and bill us for a "house call", which means they supposedly sprayed the yard... except that we live in a condo so we know it's not true.

I just signed up with Terminix, and it’s supposed to be their second application today. The first treatment, the techs came out and did a fine job. They asked me what kind of problem I was having, and I told them. One tech sprayed inside, and one put granules outside, around the foundation of the house. It worked well. Terminix called back to schedule a more thorough inspection of the house but it had bad timing, and I had to cancel. So the guy is scheduled between 3:00 and 5:00 today to be here. I called yesterday and told them they can go ahead and schedule the other inspection if they want to, and they said they might do both at the same time. Still, I haven’t seen any ants since the first service.

We reached out to the corporate office of Terminix about a job where there was some damage to my property. Then they reached out to their local division and sent out a member of their local team. The professionalism of the reps that I talked to over the phone was there and I never felt like there was a time that they didn’t know what they were talking about. But there was a lack of professionalism on the day of the job since no one quite knew exactly when the house would be treated or if the house should be tented because they were confused about what date they scheduled the house to be tented. So, there was a back-and-forth for a couple of hours. Eventually, though, the issue was resolved but that took longer than was needed.

We had a routine visit from Terminix and the tech showed up when we weren't expecting him. He was very polite and thorough in what he was doing. But I have an issue in knowing exactly when they’re coming. I know it is difficult to get a hold of somebody here because of the work schedules, but we do have an answering machine and if they could just leave a message, that would help. Other than that, I'd recommend them.

I have started off with Terminix at the beginning of August. The rep I spoke with at Terminix the first time was helpful. She did everything I asked for and answered most of my questions. The first guy who came to our house sprayed around some stuff for spiders and ants. He was helpful and he told me exactly what needs to happen and explained everything to me. He also cleaned up after he sprayed outside the house. Although I am not seeing as many ants as there were before, it's not completely gone yet. In addition to that, I had rodent issues and I decided to call Terminix. But when I scheduled somebody to come down to my place and take a look around for rodents, the person never showed up. They then called back and I rescheduled another inspection appointment, and nobody showed up at that time either. So far, no inspection was done for the rodents.

Terminix comes out quarterly and they recently sprayed for ants and spiders. We were supposed to have a guy come out last Tuesday. The person that lives in our guest house said he had ants and so he called and scheduled an appointment for last Tuesday but the guy never showed up. Other than that, Terminix has been great.

The first time that Terminix came to do an initial treatment, the tech was supposed to come at 3:00 on a Friday. I had to keep calling them and they said he was on his way and that he was half an hour away. The tech showed up at about 7 o’clock and he was here until about 9:00. It was an unusual experience but we got it done. The last two times, they’ve given me a time window of 3:00 to 5:00 or 10:00 until 12:00 and they’ve been within that window.

We had Terminix in my house which I had in the early 90's and then we moved to our house now which was a rental property from 2011 until 2016. Terminix has been here since 2010. My tech does his services and I have had nothing but great experiences. All of my experiences with Terminix has been positive and I've recommended them many times. But another local company has less than 40% of the price Terminix has quoted so it's hard for most people to do. It's the biggest drawback for them, but not for me.

We have an ant problem and the technician from Terminix came and spread some granules around the house as well as did some spraying. It took care of the problem for a while but we're starting to get the ants back again. We're on a quarterly service but it's been more than 3 months and we haven't seen them in a while. They haven't left any papers behind that would indicate that they were here. Still, the technicians seem to do a good job whenever they come.

Terminix came aboard a couple of months ago. They come out once a month and as needed. If I had a situation, I would call them and they would come out. Recently, they came out, did their thing, and left. The technician was great and seemed very knowledgeable and easy to work with. He went about what he said he was gonna do and he did a thorough job. Since I've been with Terminix, the pest activity flared up a little bit again but that is primarily due to the outside influences. If someone asks about Terminix, I would tell them to give them the opportunity.

Terminix came out to check the termites. They schedule a time to come out and spray for bugs, but there is nothing in between. I never get to talk to anybody between these appointments. Nevertheless, the tech kept me informed of what was going on.

We've been with Terminix for four years now. When their technicians come, they don't usually call. When they have called, sometimes they don't make it on the date that they said. They were here and looked, but they never told us anything. When I see them, they say they checked all deals, and there was no action on them so I assumed everything’s all right. I also haven't noticed any pest activity since the technicians of Terminix have been coming out.

I was using another pest control company and their pricing got out of line. I had two different fellows here, but I wasn’t pleased with the second one.I called Terminix and their price seemed reasonable, so I didn’t look much further. I have a contract with them to periodically do pest control here at our house. Recently the technician arrived and sprayed around the house and checked on the inside to make sure there were no bugs that were appearing in a couple of suspicious spots. It was the second time that he serviced us and everything looked good. I'm set up to do it every three months, so they call me when it gets close and say, "It's about that time again." I really like the fellow who is doing the service here for us. He clearly knows what he is doing and I appreciate having a professional taking care of it.

The techs sent by Terminix have been great. They send me an email and let me know when they're coming. If I need to change the schedule, I just have to call them back. Recently they were out here for mosquito spraying and pest activity has been better since. The spraying helps dramatically and so I've recommended the same service to a friend.

Every three months, I’m supposed to get a pest-control visit from Terminix. They also do some termite inspection. Recently we’ve had a visit and didn’t even know a thing about it. I sent off an email saying we heard nothing from them, except that I saw an email. And because I don’t read emails that often, I didn’t know they were coming. There was a no-reply thing from Terminix, saying what they were supposed to do. I would have appreciated if somebody called to say that their representative was coming out on that certain day to do this or that. Before the technicians would call and say that they needed to set up an appointment on a particular date and time but nothing like that happened this time. This is the second time I’ve had to make a complaint. The first time I made it 10:00 at night, and early in the morning there was a reply. Somebody came out to see us to talk about it.

Terminix came out a week ago for a regular monthly service they do on the outside of the house. They took care of the outside. They knocked down the cobwebs from the upper areas. What they did seems to be working. However, I got crows that fly in every night at sunset and they don’t wanna do anything about them.

I first signed up for exclusion service in February & attempted to have follow-up service that was part of contract but never received. I've been requesting a refund since August but continue to have no responses to my emails. Own phone messages left with the branch manager.

Terminix comes out here quarterly. They always notify us prior to coming out and our guy that usually comes, he’s been coming for a couple of years now. He calls us first to let us know as well. He’s familiar with our home. We have a pet and we have a locked gate and he knows the routine and to contact us so we can be sure to make sure our dog’s in the house and the gate’s been unlocked. He’s always very considerate and professional when he comes by. We had ants and since we’ve had regular sprayings, we haven't had any.

We have the quarterly service from Terminix. Their reps are polite and they let me know what's going on on time. However, one time their techs were supposed to come but they didn't, and the rep didn’t know why they didn’t come. Nevertheless, the pest activity here is way less now.

I've usually scheduled service calls with Terminix over the phone and the reps that I talked to have been good and very professional. The tech that comes out for the bug control is a good old boy. Recently, they came out for bed bugs and did a good job on that. Their coming out has helped, but not at once since the pest treatment usually takes two or three times to do. Terminix provides good service and people should hire them.

Terminix came and did the sales talk. It sounded good to us and we applied for their quarterly service. They made the date for the service when we signed up and they came out recently for extermination. The tech knocked on our door, said he was gonna spray outside, and I told him to go to it. Then he rang our doorbell when he was done and I said thanks. Since the service, we have less crickets.

I'm an HOA president and weeks ago we had a termite inspection with Terminix. We have to schedule it every year and if they keep it, it's amazing because they usually cancel last minute. After the annual inspection, if they do find termites they come back and treat. And since we have 18 units and most people work, we try and organize it on Saturdays. John, a supervisor from Terminix, is very graceful and always schedules it on a Saturday. If I call and leave a message, he gets back to me in a reasonable time.

Terminix comes here regularly to spray around my house and the person that comes is very good. He's friendly and he got rid of the pests in my backyard and he always sprays to keep the pests at bay. He is also always concerned if there's anything more that I want done and more that he could do.

Terminix took real good care of the roach problem we've had for a number of years. The local gentleman called before coming and was very courteous. I let him in the house, he did his job and he left. For a while, we had quite a bit of a problem getting rid of the roaches and we had to call them back several times. Last year they finally changed whatever they were spraying and it worked wonderfully.

We were experiencing mosquitoes and I had Terminix spray outside. The technician was good and we've set up the service where they come in quarterly.

I have a regular service with Terminix on two personal homes and a rental on a farm. I have the same tech come out on two of them and a different one on the other property. The techs have always been good and very polite. The only thing is that I wish they do a little bit better on the scheduling but as long as the local guys do the scheduling, we're good. I just don’t like the automated stuff.

Terminix comes out to my place to do an annual inspection. On occasion, there have been issues where I've had to call them for things between those inspections. They work with me but there are times when they don't show up and they're not the most efficient in terms of committing to their schedule. Also, while their representatives are fine, I never seem to be able to get somebody at the local office that serves my account. Instead, I'm usually dealing with somebody at the national office when I call. Furthermore, the professionalism of their techs varies a lot. There are some who are knowledgeable and there are others whom I wouldn't let in my house anymore now that I know how they work. Since Terminix's service for termite protection, pest activity has been about the same at my place.

We had a problem with carpenter ants and we got Terminix's service for that. The guy came and sprayed outside. He came out a second time to set up some more stuff to get the ants and that seemed to knock them down good. He also did fine in our interactions. We see an occasional ant but issue now seems to be under control.

We've had Terminix for years now. When we needed molds taken care of, we called them. However, I don't know when they come and their service guy only comes inside when I call and tell them that I need them inside. The first time we scheduled service, the person is no longer there and they didn’t do it. So, a fellow came, got a contract, and signed the other day. I adored the service guy we had, but he's gone. He did an excellent job and went above and beyond the call of duty.

I've had Terminix for 20 years plus and recently they came for a routine check-up. Since it’s a vacation home and we’re hardly ever there, all they do is the outside of the house. They go underneath and it’s not an easy home to crawl under. It’s only about a foot-and-a-half to two-foot clearance. It’s not fun. There could a snake underneath there and they always put on their old clothes. They don’t whine and cry about it.

Called and scheduled appointment for Saturday 9/29. They said that they would be out between 8 am and 12 noon. So I scheduled my 2 dogs to go to the groomer during that time to get a flea bath. 1pm comes around and no one has shown up yet. Call Terminix and they said that someone would be there soon. Wait until 2:30 pm and still no one. Call Terminix again and customer service tries calling the managers, no answer. So we ask that someone calls us back. Monday Terminix calls us and never apologizes for not coming or not contacting us. Not happy!! I will never use Terminix again.

Our problem was poor communication. Our initial conversation was for toxic grub bait to be used in mole tunnels. We specified underground treatment only because we have a small dog. We were billed without knowing if or when area was treated. Had to text technician to place flags on treated areas. Never ever let us know when he was coming. My husband called last week about continued mole problems & asked that he come when my husband was home. Tech stated he had been out previous week & spread something for the moles on top of mulch.

Terminix comes every quarter and we've been with them for at least 10 years. My mom was doing well and living on her own, and she said she noticed a termite problem. She is very frugal, and I'm sure she called around and the reason that we stuck with Terminix is because they treat termites. Also, there's a guarantee that if the termites come back, they will treat it. I never have any problems when I call to pay the bill. Their professionalism is great.

Terminix does a routine inspection for me and they do it quarterly. They usually email me if a service is coming up. They’ve also offered to inform me through text and phone but I told them I don’t need all three. It’s too much after a while. The initial issue that I called them for seems to have been taken care of. However, I have mosquitoes and they don't cover them in my area, which is kind of annoying because I may have to look for someone else. They cover it in some areas, but not in New York. They also recommended some bait traps but I didn’t have any issues and it was expensive, so I didn’t feel like it was really needed. Other than that, their techs are very thorough and they sound polite on the phone. I would recommend Terminix. It’s a good service overall.

We were having termite issues and we paid for a long-term plan with Terminix. We've had them for at least six years and they come out a couple times a year and check the house and traps. They schedule the service with me and they let me know a week or so in advance that they are coming out. The last technician that came out was very polite and very responsive. He was impressed that we took the time to show him where everything was and help him find everything. However, they were supposed to do an outside check and send somebody out to do an inside check, but I've never had them come back and say that they needed to check the inside of the house. Nonetheless, as far as the effectiveness, the service has been very good and there has been zero pert activity since the services. I just wish they would communicate a little better -- go over the plan, tell us how long we've got left, and what to do in the future.

The technician from Terminix was out for my every three months' general service. I usually get an email from them when it's time for the service, and many times, a follow-up call. In terms of the way the technician served, she usually calls when en route and I’m getting a minute-by-minute playoff when she would be here. If there’s a need for coming inside, then they would need access. If there are any problems in between, she has given her cell number, and I can always give her a call. She did a very thorough job and I’ve not experienced any problems. A year ago, there was something that was coming around the area, but she came right out. She came three times back to back, for days. Our concern and problem were eradicated. She’s professional, yet personable. I’ve had great benefits with their ability to get things done and I would definitely recommend Terminix.

We have a yearly thing with Terminix. We got it because the people next door had a huge, huge expense with the replacement of things because of the exterior termites. We have bait stations outside that are checked every three months and they have done a check on the inside all the way through the house. There was nothing, except for the activity that’s in the neighborhood.

Over the last year, we've sold and purchased a house and have had Terminix do various things at both properties. They did rodent shielding and removing at one of the properties and pest control which included an in-ground semi-permanent termite sensors. We've been very pleased with all of their services except for the mosquito control which didn't seem to be effective. I was trying to enjoy my back patio and was still getting chewed up even with the service. I haven't been happy with it but it may be a challenge for any mosquito service. I told them that it wasn't working as advertised and canceled the service about a month ago.

Terminix has quarterly service in my home. My interactions with their technicians were quick and easy and so far, the pest activity has diminished. I'd tell a friend that Terminix service works.

We’ve had Terminix for about 12 years now and the techs that they’ve sent were fine. We’ve had a lingering experience with getting some flooring repaired for termite damage that was done in the half bath and it has been adjusted several times. They’ve come out but they’ve never done anything. We have a regular scorpion maintenance service. They would usually give us a call ahead of time to let us know that the service crew was coming. The last time though, we weren’t called so no one was here to let them do the inside. Since the service we’ve had some scorpion activity but the scorpions have been groggy. I could tell really easily. Overall I’m satisfied with Terminix.

I used to pay Terminix for the entire year, but now I’m paying it as a service because I want to know that they are coming quarterly. Sometimes, I don’t get notification. I know that they do come but I want to know if they’re actually doing quarterly and I’d like to know before they come so that I know if I can do interior. The technicians have been pretty good, but I’d like to see a schedule.

We had Terminix in the home that we had in Central California for over quite a long period of time and it was a satisfactory experience. They took care of the service and it was never intrusive. The rates seemed to be fair and we were happy with that. So when we decided that we needed a service in this home, we went back to Terminix. We signed up with them about a month ago and they did the initial service. The scheduling was quite smooth and the tech that they sent was friendly, knowledgeable and easy to deal with. He explained exactly what he was doing and without interrupting anything here.

I have ant issues every once in a while and I can call Terminix and they would come to spray extra. They come every three or four months and that seems to care of it. Also, I lived in the neighborhood across the street from the State Fairgrounds, and so when the State Fair rolls in September, field mice come to my neighborhood. The mice had gotten into my house and I was frightened by them. I also had a garter snake in my basement, which was crazy. Their treatments are primarily preventative.

We have annual inspections with Terminix and the techs have been fine. When they were out there, they did the inspection without us. The pest activity has been okay since they started treating.

The same Terminix guy comes out twice a month for the automatically set up service calls. He came out yesterday and did a typical great job. The first thing he does is try and see whether I’m home, so I know that he’s there. He tells me what he’ll be doing and asks if there’s anything else that should be done. Then he goes around the house and checks for ants, mice, and spider webs. He goes all the way around the house, checks it all out, and then leaves me a report. He’s doing a great job and I don’t have any pest problems outside.

Working with Terminix was quick and easy in our most recent claim. The guy showed up on time, went around the house, treated everything that needed to be treated, and looked like he did a thorough job. I'd usually get an email and a text when scheduling for service calls. When I first got into Terminix, the guy and I had a conversation about what pesticides he was using and he hasn’t changed his methodology in treating around the house. We had a little problem with some mice and he explained to me what he was gonna be doing for that treatment. The guy was very professional and hasn’t sold me a bill of goods that I didn’t need. There were also a couple spots that I kept checking routinely, and so far, I haven’t seen any signs of insects in those areas since the treatments. For what I’m getting and for the money, I would recommend them. There might be a couple others around, but I’m not so unsatisfied that I’m ready to change business.

Terminix sprays for roaches. I have been with them for 20 years and I don’t have any problem when I'm scheduling a service appointment with them. They give me a day and they come right on that date. The technician got a good, positive attitude, so I like him. I would recommend Terminix.

I have a lot of spiders and rodents, and Terminix has been able to help out with that. I've been using them for five years now for preventative matters and they come out quarterly. Appointments are scheduled from the time they did the service until the next quarter. I always get a call before the techs come. The techs are very polite. They knock on my door when they arrive and when they leave and they give me a receipt. They are also very open to any ideas or questions that a customer may have. Since having Terminix's services, there has been no more pest activity in our home.