Terminix Reviews

We schedule our service calls to Terminix early on for their team to come over on Thursdays and it has worked well. The technician comes over initially to do a walk around the house and it is when we set up the schedule. I could not believe he came out yesterday because it was in the middle of the rain. So, I had a quick chat with him about delaying the service until next week because I did not want the poison to spread around my house while it was raining. That tech who has been coming here since I started the contract is nice and prompt. He comes in and does a walk around the exterior of the house to make sure that there are no gophers. Since Terminix came, the pest activity has been kept under control unless caused by the rain. So generally, it has been great.

This morning I saw a Terminix technician drive up near my house and walk up my walkway and proceeded to step on my flower beds performing some kind of tests with a long metal rod without my permission. I have video proof of this if needed. I have been a Terminix customer in the past on a different property, but they failed to solve my bug problem. However having someone poking around your lawn/flower beds is kind of suspicious. How do I know they are not planting bugs in my yard?

I get an email every three months from Terminix saying that the service is due and that we've got to set up. With the most recent one, I went through the procedure and told them the day they gave me was not a good day. They adjusted it and I gave them a day. They sent me a note saying they were contacting the agent to find out when it would be convenient to come see me and that was the last I heard of it. Then, the tech showed up on the original appointment day and I told him he couldn't do the bug service that day. I could understand if they hadn't responded to my email to not do that but they did.

We had some termite evidence and when we called Terminix, the tech came out and looked around. He also looked inside and crawled underneath our house. He offered us to have an ongoing service or we could have bait stations placed which we decided on. We haven't seen much evidence of termites after that. The techs come out every year to check the stations and replace any bait stations that need to be replaced. They also see if there is an evidence of termites on the stations. That has been working for us. Sometimes Terminix has to reschedule or send someone out at the wrong time or the techs don’t show up, but it hasn’t been that bad and we like their service.

When Terminix schedules us for service calls, the reps usually send emails and say the tech would come likely on a certain date. We also have the option to reschedule. Recently, we had a call that the tech would come. He texted just before he came. He knocked on the door and identified himself clearly so that we knew he was the one we were expecting. He asked if there were any additional bugs or other problems that we were having, and I said no. He also asked if we're going to be needing the driveway, if we’re gonna go out and I said, “Not for the next hour and a half.” He worked in the yard and around the house without coming inside and then returned to the front door to report that he had finished. Terminix did a good job for us. However, they might be a little more expensive than some others.

Everything has been really, really good with Terminix. I had them start doing the mosquito stuff outside, but it was late in the year. But it seemed like it would work for a couple of weeks, and then I was getting eaten up all over again. Maybe it’s because it was so late in the year, and there was so many mosquitoes at that point. Other than that, Terminix has been really great. The technicians that have come out have been awesome. Every one of my interactions with them have been amazing.

You get nothing for your money. The person who came the first time sweet talked us and lead us to buy a plan for over $2000.00 which was financed by a company they worked with. In addition, I paid about $700.00 on my credit card. I only have mice. They came and do the first treatment and filled the holes, they came back one more time and never come back again. I called them when I noticed mice poops on my counter and they told me they only come quarterly, they send someone to check it out. I continue having the same problem and I requested to terminate the plan. Someone called me and said the service was financed because of that they cannot terminate the plan, she told me that the supervisor will contact me later that day or tomorrow, it's been now almost two weeks no one calls me.

After having a roach problem, I called Terminix and they made a appointment for me that next week and they had Charles come out and after spraying and laying bait and telling me what to do he helped remove all bugs from my house. I am so happy and I'm not embarrassed to have company over. The Terminix guy comes out and sprays outside my home every 4 months and if I need them I just call and explain my issue and they do their work and so far no more pest. Terminix works! I'm happy with them.

I had ants once and I used Terminix. The man who came that time gave me his telephone number. He told me to call me right away if I see any ants and he would be here to help me. And that was what happened. I saw lots of ants again and he came and sprayed. Then he sprayed again. He was very nice and that was why I decided to use Terminix. This time, I had fleas. The technician sprayed the whole house but when we came back after two days, I saw my gown was full of fleas.

Terminix came recently to spray all around the house for ants and critters. They do this regularly and they usually notify us when they get here and leave us a report when they leave. If I need anything extra I would call and they schedule it immediately. Since Terminix has been coming out the pest activity has been minimal. We’ve used them for 20 years and they’re very worthy in evaluating against any other company that you are considering.

I have Terminix for roaches and spiders, but I'm not really sure what they've treated. I see a lot of activity as far as spiders. They have done a lot better with the roaches, but before we had Terminix in here, I did not see ants at all, and now, I have ants on the table, on the bed, and on the bathroom. They're very small ants and you can barely see them. I tried to call Terminix a couple of times, but there was no answer. I left voicemails but never had any calls back. The tech does the job very superficially and walks so fast. The very first time that he came here, it did not even take him five minutes to finish. I wanted to cancel, but they have to go through with it because of the contract. It has been a headache.

We’ve been very pleased so far with Terminix's service in Tennessee. They usually let us know if there is a scheduled service call. The tech called and confirmed that she’d be coming out in a few days but I already knew she was coming. I really like our exterminator, Brenda. She’s very personable and she does a good job. She tells me what we could do to improve or reduce the possibility of recurring insects like cleaning the gutters. I kinda stay out of her way and let her do her work. She asks if there’s anything needs to be done. She sprays and she knocks down outdoor spiderwebs and she puts traps down in the garage.

Terminix comes out to our property once a month to provide us service. They put down new traps and spray as they walk around. We've been using them for seven months now and we've seen four different technicians. The last one was good and was friendly. He came in, sprayed, and was out. Terminix, however, could be more informative with regards to what they're spraying for. Nevertheless, Terminix really stood out to me.

We've used their service for years. We called for an inspection after hearing scratching noises in the attic. Day 1 - Wednesday: used their online service to set an inspection appointment. Got an email stating they will be here the same day afternoon. No one showed up. We called and after being hung up on and waiting for a long time we were told they never schedule same day appointments. Why does their system allow that then? She rescheduled to Friday.

We have used their service for years. This week we started to hear scratching sounds in the attic so we set up an appointment for an inspection. Here is what happened: Day 1 - Wednesday: We set up inspection for mice online (their website). Got an email confirmation stating they will show up the same day. Person never showed up. Called customer service, got hung up on. Second call the woman on the phone says "we never set up appointments for the same day", then why does their website allow it? She reset the appointment for the following Friday. Day 2 - Friday: No show again. No call, no nothing. Day 3 - Saturday: I had hopes that maybe they would send someone on Saturday since initially they told me that was a possibility but no one showed up.

Terminix did an inspection when they put the baits in to kill the termites if they got within 7 feet of my house. I got them in the ground around my house because I didn’t want them inside, but the techs didn’t know exactly where they put it, so they had to come back and try to identify where they were. Mulch and grass covered them up, and they forgot the tool that would check underground, so new ones were put in. I have peace of mind that if it doesn’t work, Terminix has a policy that says they're responsible because I didn’t have termites and I've got the stuff in to stop them if they came. They come out once a year to check the baits and my experience with scheduling has been good. I'm satisfied.

Terminix comes and sprays around our house. They do the outside, and if we ask, they come in and do something in the house. When scheduling for the service, they just call and let us know when they are coming. Also, their technicians are very professional and nice. They seemed knowledgeable and were able to answer my questions. They’re thorough and they get the job done. When we had problems with centipede, we let Terminix know and the techs came out here and then we didn't see the centipedes again. The service has been good and we haven't seen a lot of pests since.

In the beginning, my experience with Terminix was rocky. Before my first appointment, I never got a confirmation and I didn’t know if anyone was coming. I got an email saying that they would call to cancel my appointment but I never heard of them, so I was surprised when someone just showed up at my house. On top of that, he did not communicate at all about what kind of bugs he found and what the treatment plan was gonna be. He just told me he was gonna spray the baseboards in all the rooms, go outside and do a spray, then that would be it. He washed after that so I thought everything was taken care of but it was not.

I get quarterly visits from Terminix and Ronald, the technician that comes to my home, has been doing it for a few years. He is professional, thoughtful, and gets his work done. So far, the treatment is working but occasionally, I have to call Ronald and have him come spray inside the house. The wife's such a freak when it comes to any kind of bug and when there's lots of rain or it gets really cold, sometimes some get through.

I'm very satisfied with Terminix. I have a termite service contract with them and I have them come out once a year. So far, the interactions I've had with technicians who came to our home have been very good most of the time.

I called Terminix to take care of a small cockroach problem in my home. I was told over the phone that their service was 100% guaranteed. I was also told that the service tech would conduct a 'flush and vacuum' to help exterminate the pests. The technician came to my home and did not complete a flush and vacuum but put bait around the home and sprayed the home. I assumed that the tech knew best about the business of extermination. I was told to wait two weeks to call again if I continued to see the pests. I continued to see pest, called, and the same tech came. Two weeks later, I still saw the occasional cockroach, called again and a different tech came.

I've have been using Terminix for several years now. I’m on a quarterly schedule with them and I don't have any pests anymore since they’ve come to service. However, they’ve sent a different technician this last time so I’m unhappy. I like the guy that I had.

My experience with Terminix has been satisfactory. If I see things in the house that I’d like them to check out like if I see some mouse droppings in the garage, I'd ask them to come out and take a look. But other than that, they generally automatically first call when scheduling our service. They did most of the stuff outside and they looked around and left their people working it. And from what I can tell, everything’s fine. I haven’t seen any pest activity since they’ve been coming out.

We pay Terminix monthly but they don't come out monthly. And they come when we're not home because they just treat the outside. I get a text message before their tech comes out and everybody has been fine on the phone and easy to work with. If there was ever a problem, we'd call them. When we had ants that were coming in, they came out and re-sprayed that side of the house. Before we had Terminix, we were with somebody who was more local but they bought that company and we were kinda disappointed because we like supporting the local businesses while Terminix is a big chain. But they do a good job and it didn't make us go and look for something else.

Terminix came about a week and a half ago, checked outside, and charged me $105. The reason they were doing that in the summer is because of the bees, which I don’t know why they came out to do it now to check when obviously there are no bees. I was a little bit upset because we got $105 taken out of our account without me realizing it.

Terminix comes about every few months and as far as I know, I don’t have any bugs. At first, I had carpenter ants and now, they come mainly for spiders and house ants. Their techs are very kind and give me a chance to get my two dogs in so that they can do their work in peace. I appreciate that they always manage to shut the gates when they are finished so that the dogs don’t get out. I've been very satisfied with their service and I would recommend them highly.

I had a very friendly and efficient Terminix tech out here for their quarterly pest control treatment, and as with everything that they do, the experience was fine. They scheduled the service and I had no problem with what they had set. But when I do, I just call the number and reschedule it. Pests have been pretty much nonexistent around our home since we had Terminix. Occasionally, I would see a bug, but it's usually nothing.

We have the quarterly pest service with Terminix, monthly mosquito during the season, and the annual excursion. With the quarterly pest, the activity has been less and the exclusion has worked although the mosquito treatment doesn't make a difference. But it has been good with their reps. Terminix does what I expect them to do and I would recommend them.

The first time I called Terminix was for spiders and their tech sprayed everything for spiders. The second time he came out was in the fall. It was all those stink bugs and he sprayed again. Then, this last time was for mice and he set out traps all over. The tech was a really nice guy. He was very professional and very good. He always asked, "Have you seen any of this or any of this?" and asked what kind of traps I wanted to be used for the mice or if I wanted poison. I was glad he didn't stick all poison because I didn't want them dying all over in the house. We haven't seen any mice that we haven't got any in the traps in a long time so he must have got them all. He even walked around the perimeter of the house outside and sprayed. If you have a problem with something, call Terminix. They did a good job.

When I rented this house in 2014, I called Terminix because they were at our house previously in a different city. I’ve had them for years mostly for maintenance although we did some carpenter ants this year. The technicians that come out have been fine. They spray and do what they do. With their service, I rarely have any pest activity in the house. However, they’re getting really expensive and I wish they quit raising prices. Other than that, Terminix is great.

Terminix usually comes out to spray for fleas and get rid of rats. I normally call or text them to schedule a service and their reps are good. They're courteous, timely, and they try to answer my questions. The techs let me know or ask me what problems I’m having and if they don’t have the product to put out, they say they’ll be back.

We got bedbug treatment done from them 6 months back. But they were never able to help us get rid of them. They treated our place 4 times over a period. Every time they had different reasons for failing. Every time they had different requirements (1st without any specific requirements, 2nd - throw away your beds, 3rd - remove carpet, 4th remove carpet, and now they are telling to remove the wooden frame below carpet which no vendor does. Not even the carpet company. And now we have again to pay almost $2000 to other vendor for treatment to get done.

I called Terminix to de-web and for rodent control. When I signed up, their reps came out the same week and did what they had to do. There was one individual who came out and explained everything. He was really good in giving a detailed description of what he was gonna do and what he did. He was very knowledgeable. They were gonna put some chemical down to prevent from ticks, termites, other insects, and parasites, and I was told by the salesperson that when they sprayed whatever foundation they put down, you could see it's gonna be looking like little grains of soap on the floor.

Terminix has good service. They come to our house on schedule every so many months. They were very thoughtful and considerate. When I could not make it at the time that was scheduled, the technician made it at my convenience. He was on time put on his little booties and went to work. He did what he was supposed to do, got it all done and left. However, the cost went up by $6. Being a one owner household, I get in a bind and $6 here and there can mean a lot. Nonetheless, the pest activity around my home seems to be down since I started with them.

I live in the country and I have a lot of spiders which Terminix doesn’t seem to be able to get taken care of too well. But I understand that spiders are a different animal and the techs have to come in contact with them. Meanwhile, the tech who comes out for me, Justin, does a really good job. If I need him in between my quarterly visits, I can call and he lets me know when he's coming. And he usually likes to find out if the date that they've set up is okay with me. He'll also let me know on that day that he'll be here at such time. Overall, Terminix is helping with my pest problem.

The technicians that Terminix sent out the last time I was having a flea treatment in my house were all right. I asked them to spray every room as a precaution, even if they don’t notice anything, because these things hide sometimes and if you spray every room, they have nowhere to hide. They said okay but when I saw the bill, it said no evidence of fleas and that they only sprayed a certain spot.

Since we have had Terminix, I don't know how many times they made appointments and never showed up. Then, many times, when we were out of town and without email, I would get to a place where I can check my email and they would say they were coming that day. One time, without any email or even a call, a Terminix guy showed up at the door. It was a new guy who had no idea that I had a dog in the backyard that would bite him. I wasn’t very happy with those times and that happens a lot. Lately, they seem to wanna just do the outside. We were gone for a month and then when we came back, the tech came and I told him that he could just do the outside that time. Within that month, all of a sudden, we had a whole bunch of roaches in the house. That was the first time that it happened in the 30 years that we've had their service. Nevertheless, when they come, they seem to do a good job.

I purchased a 1 year wildlife package from Terminix. They came out right away when I purchase it, however, I have been calling for almost 5 days now. No one had the decency to return my call. I have a bat in the house and now I have to wait for 1 additional week to get a Terminix guy out. This service sucks.

I've been using Terminix for pest control for 15 years. Aside from their name, Terminix has always stood behind if we have a continuing issue and they come back and do an additional trip for us without any hassle at all. They spray outside and inside twice a year but they don't do both every quarter. I get an email and a text ahead of time before they come out. I also get a text when the gentleman's on his way. They've always been pleasant, knowledgeable, and easy to work with. We still have pest issues but we knew that when he got here because we also need to trim the trees away from the house. Overall, we've been very happy with them.

I scheduled for Terminix to come out with their office and they scheduled a tech to come out. Everything was fine with the tech and they checked on the level of bait traps that I have around the house. There were one or two of them that needed to be refilled and he described to me the process and showed me what the trap was and what was in it. We've had no issues since starting Terminix.

My experience with Terminix has been good but it has been very frustrating to keep appointments with them with our annual because of our work schedule. The only time I dealt with them was during our annual renewal time and the annual inspection. They have a tendency to schedule a visit without asking, and then change the time of that visit, and call on short notice and tell us when they’re coming. They are not organized, and they do not consider the consumer in the scheduling.

When I started with Terminix, I was okay and happy. I was a satisfied customer. They were very responsive and it was very easy to get through to them. It was easy to talk to them the first time into scheduling appointment and it was very simple. After that, I don’t know what started happening with them and it seemed like every phone call after another, there was one problem after another. It was difficult to get through to someone and then I got tossed around like a basketball trying to figure out who I was speaking to. They wouldn’t return my calls. I had to keep calling back. My calls would get disconnected. I would be told to call someone else. When I did call, it was always like a constant problem. I became a problem to Terminix instead of being happy with my pest control services. And then they kept sending all these different people out to do the house.

I call Terminix if I got a problem and they take care of it. Their guy was out there about two hours ago for a regular service. He did a super job and I like to have him every time. He was very thorough and professional. He has the initiative that I want an employee to have.

Terminix calls and tells me when they're coming and I can call to cancel. They come every three months and they're efficient. The tech comes, identifies himself, and asks questions and if there's anything, in particular, we're concerned with. We would tell him and he would look at it. He goes around, does his thing, and he's done. He's very thorough. The only thing that's beginning to bother me is the cost of it. It keeps going up. Other than that, it has always been very good with Terminix.

Terminix has been really good up to this point. I call them for pest control and they're right here the next week. Lately, I've been calling the last three weeks and I'm just now getting somebody in here. Nonetheless, I've not had problems with the technicians.

We’ve used Terminix in a variety of areas, but the first time we called them was when we were having spider issues. They come out quarterly. To schedule our service, they send us a notice, then I decide whether I’m gonna keep the appointment or change it to one that works better for my schedule. I do the rescheduling online. For the most part, the scheduling of our service has worked out. Also, the interactions that we’ve had with the technicians sent by Terminix have mostly worked out well. There was only one time that the technician came and did not knock on the door or leave a receipt, then I had to call and complain about it. After I called, they responded to my complaint and sent somebody out. We've had the service of Terminix for five years and since then the state of pest activity in our home has improved.

We bought a house that was infested with rats and it had big spiders too, which I understand the rats eat. Terminix now comes out every other month. They just come in and replace the traps and spray for spiders, then usually leave something on my door that says they’ve been there. We don’t have a pest problem anymore because of their service. A year ago, I had a mouse in the kitchen and Terminix came out and took care of it. Terminix has done a fine job for us and I don’t have any reason to go look for something else.

I had a problem with roaches so I signed up with Terminix and it was a smooth process. Since then, the pest activity on our property has been reduced by 95%. I have one of the greatest technicians that they have. He's been very pleasant, courteous, thoughtful and he wants to make sure that we get the service that we’re paying for, above and beyond. I live in an area where there are a lot of trees and so when it rains, I see a couple of roaches but he comes right out and takes care of it.

Terminix came out to our home recently for a routine spray. Their technician knocked on the door, told me he was there and sprayed. If I had any areas I needed him to look at even further, they sent him. We had to schedule a few extra times for them to come out because of spiders and ants getting into the house, and every time we did that, they came and did a good job.

I needed some bug spray so I picked Terminix. I have their service on my house and my tech, Keaton, is one of the best. I have been with them for about 20 years now but their price keeps going up every year. About every six months, I get a card saying they're gonna raise the price. I'm on a fixed income and that doesn’t sit very well with me. This has been going on for at least three years now and they'd say they'd cut it down but after they'd cut it down a dollar or two, I'd get a postcard that says my bill's gonna be $5 more. I’ve checked prices in Cabot with some of the bug spray and they’re cheaper. But I like Keaton and if he's still my bug-man and he’s doing good, then I’ll stay with him. So, if it wasn’t for the technician I’ve got, I would’ve left Terminix a long time ago.

I had another company that came around and did pest control. They would take care of everything but they were a bit expensive, so a couple of years ago, we stopped them and never got back on it. When Terminix came by, they said that if I do the first time treatment with them, I could get a discount and get the termite and pest control. I thought I was getting a great deal and that it was for the house as well, but it wasn’t. I went for the cheap deal and got confused.

Terminix did our external pest control and I schedule my service over the phone. They were pleasant to talk with. The tech did his job and he was good. However, I didn’t notice any change with the pest activity so we canceled. We’ve been their customer for a long time and they are really good. It’s just that everything is in a budget and we did not feel like we could control our own outside pests. It’s sort of a luxury and we decided not to go with that anymore. Other than that, I would recommend Terminix.

When I moved into this property, I had lots of bugs everywhere in the house. When Terminix comes in, the bugs are dead a day or two later. I'm pleased with the service I've been getting from them. I have the standard quarterly service and it gets auto scheduled. Recently I had their service and I had Hopeton as my technician. He worked outside my home. He knew that someone had recently come to seal up some places that mice were getting into my attic. He said that although it's warm now, the bait wasn't touched in the traps but when it gets colder, that's when mice tend to come inside. He said he also wanted to check in the attic when he comes for that winter inspection and spraying. He really knows his bugs and it's almost fun for him.

Scheduled canceled without informing me. I asked if I can speak to the manager, never call me to explain why my appointment was canceled. No one made an effort to resolve my issues. Not a good company. There's many pest control that you can go cheaper and good customer service.

I used to have Terminix for many years in the past. I used to fumigate every month and I've never had any roaches. They used to provide good service but the accounting department misplaced some checks so I stopped using them. And then, all of a sudden, I called them back and I've been with them for the last year. Terminix is very flexible with the schedule. They would give me a call when scheduling for a service and sometimes, if I'm not available for that day, we could schedule it any day or they would tell me what day they'd be in the area. We work really well as a team.

It's been a good experience with Terminix. I get an email notification from them two weeks before the day of the service and then, I get an email notification that the tech's en route. He also usually calls a day or two days before to let us know he's coming and to confirm. He shows up, does his service, and then leaves. Most of the time, he just does an exterior service. He also asks if we're having any issues and if we have, he'll walk around the house and identify them or do some treatments. I like Terminix's service. Since we've had them, the pest activity around the house is less.

We had an issue with bed bugs and at first, I was bewildered. I didn’t quite know which way to go. I’m renting the house out to a family member and I was living 350 miles away. But with her being a family member and a tenant, I had to do something right away unfortunately. So I surveyed my options and looked on the internet. I thought Terminix was a familiar name and a big enough company that has a significant footprint. So after getting some estimates from smaller companies that settled off the Philadelphia area, I decided to go ahead and try Terminix. They came on over and gave an estimate, and I was really amazed at how expensive things were. The fact was that with bed bugs, you don’t just go in and spray once. After I was revived from fainting after hearing the price, I went on, bit the bullet and had Terminix do their magic.

We had ants and mice so we sought for the help of Terminix because I trust them. My parents and sisters have used them. They've come out four times during the year and they’ve always been good to me. They’ve been very polite. The tech had me walk along with him. Since the treatment there had been no ants, no mice and no bugs. It’s been really good. I’m on the road as a truck driver and the tech just did the outside. He said to give him a call if there’s any problems, and next time he’s in, he’ll check the inside.

Our experience with Terminix has been good. They always call me ahead of time and let me know that they’re coming. They always show up on time and answer my questions. We had issues mainly with ants. Since we started the service with them, there have been no ants, so I'm happy.

It has been such a bad experience with this company. My latest complaint is about Paola from the appointment center. She was rude and hung up on me when I was trying to explain why I canceled my contract. I pretty much paid $200 just for 2 regular visits which was supposed to cover 6 visits. What a ripoff. They won’t tell you that the last two weeks of the 3rd month is transferred to the next payment 'cause I was paying every 3 months. Plus, they won’t spray in certain areas where it’s needed. Yes, they did get rid of some pests, but not all, and they promised that they would get rid of all of them. DON’T trust Terminix... they will get you like they got me.

Paid $6600 for rat problem in my house. But tech couldn’t provide weather strip for garage door while all my stuff in the garage was outside, which the rep assured would be covered. Had to get other garage repairman to do it, 2 weeks later. Paid full price and got half price effort from Terminix. Sales rep and Customer service rep absolute no show.

Hi ya'll. I need to let ya'll know how awesome this company and its employees are. Everyone from the scheduling people to the guys who come out to do the work. Eric is our annual guy who checks out our home and also sprays. We had a rat and mice problem in our garage for a while and Eric happily came when we requested to deal with them. We also had carpenter bees. He explained the whole situation regarding them. Very interesting. He is always very polite, friendly, knowledgeable, informative, & professional. He is very hard working and gets the job done.

We are happy with Terminix. They usually come here to do maintenance visits but when we have a specific problem, we will have a call-up. The guys who come out are always friendly and they do a good job for us. They also ask if we have any problems. The pest activity in our home is under control since we've been having the service.

Terminix does my regular monthly pest control. I get ants around the sidewalk sometimes and I've had wasps. I'm also on contract for termite protection. I've been with them for a long time now and I've been happy and very satisfied with the service. The tech is a nice guy and very friendly. He calls a couple of days in advance when he's gonna come. Then he calls on the day of service to remind me that he's gonna be here. Terminix is a good company. I would recommend my friends and family to use Terminix if they were looking for something.

I used Terminix the first time in August and the techs caught three mice. They're due back in December. I scheduled the followup online and it wasn't hard, but it was confusing. It said I was scheduled for external vermins, but they were here to get mice in my cellar. The problem was in the house, which was why I wanted to schedule when I'm here so I postponed it because they were just gonna come.

We had both pest and exclusion services from Terminix and they supposedly sealed up the house. A week later, we had a dead rat underneath the house. They put down traps. I had put down traps before and been catching rodents under the house. I called and told them about it, and said that I wanted them to come and look at it, and nobody ever showed up. So I got down, cleaned it up, and reset the traps. I called and asked them what was going on and how come I can’t get anybody here. All I got was an answering machine with the four people who worked on the house. Each one had a specialty and one was an area supervisor. The answering machine on one of them said it’s totally full and can’t take any more messages.

Terminix is certainly good and I've been very pleased with their work. I used to find a couple of scorpions when they come back in the fall, but that's to be expected. The scorpions are dead though, so everything's good. I've also been pleased with Dylan in particular. I've dealt with him a few times now and he has been very pleasant. He seems to be very thorough and he always does a good job. We're away for the summer, and so when we get back, it's always good to have the service done. Also, scheduling has gone very well. Dylan would call and tell us he would be over, and he would come. I would recommend.

We had roaches. They came out of the sewer. I called Terminix and said I needed somebody out here to spray the yard. So they set up an appointment. Then they came out and sprayed. Terminix is okay.

When we bought our house in 2004, there had been evidence of termites in the path, and the people who had the house before us were already using Terminix. We continued with the service, and now, we have a contract where we pay a yearly fee and Terminix comes once a year for the termite and quarterly for all the other insects and bugs. And when they schedule something and we're not gonna be here, they reschedule easily. The techs who come out are very nice and professional. They put the things over their shoes so they wouldn't bring dirt into the house and they seemed to be very thorough when they're inspecting. They explain everything that we got and have a written follow up report via email that I could print if I want to. All in all, we are pleased with the service and I would suggest using Terminix should anyone ask about it.

When we first had Terminix, they had traps that they would pull out of the ground every six months or once a year. They look at the piece of wood that was hanging inside to see if there were termites in there. They said there was a new kind of termite that are moving up from hot places and they wanted to dig a trench all around the house and put poison down there. I went ahead and did that. It's a $200 a year maintenance and they come once a year, look around with their flashlight, say it looks good and away they go. Then they raised the price to $220 and I found it difficult to afford. I have had them for 20 years but I may not have them for much longer. But the techs are very polite, they seem to know what they're doing and they look over what they're supposed to.

Most recently, Terminix inspected for pests and termites in our home. They called me for that appointment. Later they scheduled it, and it was okay if I needed to reschedule. They also sprayed for pest control today. Bill is our tech and he's the best on the team that we have here. He does exactly what we need him to do. He's also very knowledgeable about the industry. He knows exactly what types of bugs come out when and what to do about them. Since getting service from Terminix, the pest situation in our home has been extremely well.

In July of 2017 I contacted Terminix concerning a ant problem I was having at my home. I had advised them that I had an exterminator for 30 years but he was unable to take care of the ant and spider problem. They assured me that they could take care of it and I was in good hands. The technician came out a very pleasant and professional gentleman and worked very hard to try to take care of my problem to no avail. I learned they are called crazy ants and some info about them. As the ant problem got worse and worse instead of any better. I was finally able to get the district manager to come and take a look at the situation. He advised he had never seen an ant problem that severe. I was advised that there was a pesticide that they were waiting on approval for to try to combat the situation.

We have issues with roaches and wasps. Terminix is scheduled to come out four times a year and they recently came over Thursday last week. But I was not satisfied because I thought they were gonna come inside, and they didn't. There were little roaches that appeared inside my house so I got concerned. But I already called and asked to have the guy come in again so he can spray inside. They're gonna come back the 30th so it'll be good. I'm very satisfied with them.

The technicians from Terminix have been very professional and very good at what they do. I have a regular schedule with them as well as winter application. They'd call and tell us when they're coming out because I prepaid it off. When the technician came, he said "Hi" and told me that he was gonna be outside the house. After his application, he left a statement of what he did at the door, which is perfect. I work at home and I don't wanna be bothered. Since he left, I haven't seen one stinkbug in the house as well as ants and earwigs which were horrible last year. My experience with Terminix has been very good. I'd recommend them.

Terminix comes out once a quarter to spray the outside. We have had problems in the last two years where we had to call them out for ants and they took care of that. We also have termite protection, so they come out once a year and check that. Scheduling the services with them is fine and they come when they say they're gonna come. When we had the extra problems that we were having with ants, we also called about that in between scheduled visits. Sometimes, we'd let the technician know and he’d come prepared. When we have a problem outside of the normal range, they also come and fix it. Our interactions with their technicians have all been great. Their pest control is working. There's always room for improvement but everything’s good and I’d recommend them.

When you're eradicating one insect, another comes up and it becomes a little bit of a game when you start using the service because you're not balancing nature. So the pest activity in my home hasn't completely shut down since I got Terminix, but I like having the service. One time, I had a problem and I had to escalate it because their tech didn't have ladders. So, it became a little bit of a chore when I had to speak to somebody at the office and I got a problem that was a bit bigger than normal. The escalation was a problem. Timeliness is also a little bit of an issue but with my regular guy, there isn't a problem. He comes once a month or once every three months and he does a really good job. He's got great customer service, knows me by name, and makes me comfortable. That's why I'm still with him. The last time he was here, he came on the scheduled time, performed the service correctly, was courteous, and exited the premises.

Terminix has always been very responsive and easy to work with. I'm usually able to get someone scheduled when we need someone to come out. We're on a routine with them and they usually spray for ants and spiders. Sometimes, we'd have some wasps and they'd knock those nests down. We haven't seen any recurrence in the home. During their recent visit, I wasn’t home, and the tech called to let me know he was coming. Terminix had sent an email and they worked on just the exterior of the home. The tech also called afterwards to let me know that he was finished, what he had done and what he had found. He was very professional, helpful and responsive. I would recommend Terminix.

Paid $1350 for exclusion contract for mice/rats and then annual fees. Despite inspections and my complaints (including a recording I made) that I heard noises from the attic, Terminix said no evidence of rodents. Rats have chewed through new ductwork in several places. Contractor hired to repair damage found no rat traps in attic. Terminix project manager says not their responsibility. Spent $2,000 in fees. Cheaper to lay traps yourself.

Terminix comes out and sprays for bugs when I call. They recently sent me an email and they came out when they said they would. The technician was friendly enough. He sprayed inside and outside of the house, and it looked good to me. I had a little pest activity and since he sprayed, I haven't seen any anymore. I've talked to a few people who had some bad experiences with AHS, but I haven't had any and I'm satisfied with them.

I had a flea problem. I scheduled a service with Terminix and that was super easy. I did it online then they called to confirm. Their reps were nice and fast, and my interactions with them were great. The tech was pretty good as well and I didn't have any issues with fleas after he came out. Terminix has great technicians and customer service. They're also friendly and they know what they're doing. I would recommend them.

Terminix comes every three months to do external treatment, and also internal if I wanted. They schedule it and notify me at the time that they’re going to come when they’re going to come. The last problem that we had was with ants last summer but they took care of that. It works pretty smooth. I’ve got a new technician. The previous technician I had was excellent in doing the treatment. He explained things as to what he was doing, why, and kinda looking out ahead at what I might be facing. But for whatever reason they changed. I hope they could send my old technician back. But the new tech is also fine.

We have a lot of fire ants in the summertime and we try to keep them down. Terminix has taken care of some problems I’ve had with ants. Dale, our tech, had to go around and check all of the hills and he did a good job of coming and taking care of that. He knew what to do about the ants. The first guy that came didn’t know what to do about it, but Dale knew he had to go through the trees to treat it. It was in both of our houses, over there on Walker South, that were affected, and he got them out. They were everywhere. They were causing my renters heartaches and Dale went in and killed them, and took away the source.

I would first like to begin saying that our sales rep, was very nice and "accommodating" when we inquired for service (over a year ago). By accommodating, I mean that we were given misinformation. Unfortunately, it was verbal and there was no phone or paper trail to confirm this, so the company has sided with the sales rep, and for doing so is receiving this terrible review that I hope others will read and consider when choosing a pest control company. My husband and I signed up for preventative termite service over a year ago on a home we bought and knew we would only be spending a couple years in. The sales rep "assured" us that we could take the termite service with us to the new home (or transfer it to the new owner of the current home). He also sold us on going ahead and renewing in advance for 5 years in order to save a little bit of money in the long run.

Got them to come out and spray for termites. They will not quit calling to sell warranty. Have told them repeatedly to not call but they still call several times a week. Work was good but I don't like the annoying calls that won't stop.

I had termites and I originally called Orkin and solicited their services online. They were supposed to get in contact with me within 24 hours but three days had passed and they didn't call me back. So I called Terminix and they showed up the very next day. Their guy assessed the situation and made me an offer and I took it. He was thorough, friendly, on time, and competent. Terminix got rid of the problem so far.

We got in touch with Terminix years ago and got their service regularly. They've been satisfactory, so we kept them. Everybody that's come out and serviced us here has been very good and polite. They do whatever we ask them to do. We like their service and I'd recommend them.

Since Terminix's service began, the pest activity has been fairly well-controlled. There's some competition locally, and we appreciate the consideration that was given to us because we were ready to switch companies. Eric recently came out and showed up on time. I didn't get a call from him though, which would be nice in the future.

I usually schedule our service call with Terminix and then let them know if it's not convenient so we can reschedule. So far, our interactions with their tech have been good. He's very personable and helpful. The last time I worked with them, I asked to have him spray inside and he did a good job. He was thorough. I would recommend Terminix to friends.

It was a new building. There were houses being built all around me and it was being infested with bugs and mostly with spiders. So, I called Terminix for pest control services. The technicians that came out were nice guys. Two different people came out for different things. One guy has been out here twice and he has been doing everything like he was supposed to. He has done the inside and the outside, but this last time he did the outside only. We've been using the service for three months and the state of pest activity in our place is better. Now that it’s winter time, it has gotten even better and that's good.

I looked online at some of the reviews for pest control companies and it looked like Terminix had good reviews, so I chose them. I had some termites in one of my rooms several years ago, and Terminix seemed to take care of those. And then, something chewed away at the tree stump I have outside. I asked their guy to look at it because it might be termites. He did and said that it was carpenter ants that were eating away at that stump. I asked if he could do anything about it, but he said they don't treat trees, that they just treat homes. So, I was disappointed with that. I didn't quite understand what the difference was.

When Terminix came out for the quarterly treatment, I received a notice by email. Then Melvin, the technician, called a day before to confirm it. He’s been giving us our treatments for quite a few years and he does a great job. He’s almost like a friend. Terminix keeps the pest activity pretty much under control.

I have Terminix quarterly and I liked Joseph, the tech who usually comes. Also, when I call, the reps have been okay.

Candy, who’s our Terminix technician, is absolutely wonderful. She's so friendly. I have a daughter and she’s engaging. Terminix calls every so often to check in if I see any kind of bugs or whatnot. Candy services our whole gated community. She’s available around my schedule and it’s very easy. She takes care of what I need and it actually works. If I see this spider she knows what kind of spider it is. She could describe exactly what they were.

Terminix is easy to schedule and they're pretty flexible with me 'cause I work out of the house. The techs are always nice, polite and professional. They are knowledgeable too and tell me that, "Hey, if you do this, it'll help. If you do that, it will help." Terminix is of better value than what my mother-in-law has and she still has tons of problems. The test spray seemed to have helped although I squished a spider in my kitchen this morning and this time of the year is pretty tough. We're also having fewer problems than before I called them for the pest control and we're no longer having termites problem.

I have been a Terminix customers for over a decade. In the past when someone would bring roaches. Terminix would come up with an Action plan and get rid of them. I live in Riverdale and the manager named Robert ** has done nothing but ignore my complaint. I have left several messages on his cell phone and voice mail as well as with the office. So if you are thinking about choosing a plan for pest control. Don’t choose Terminix!

Terminix sets up our service ahead. As far as time, they’re usually within their window of two hours. Most of the time, they’re not early. They’re usually in-between. And as for professionalism, so-so. I’m not 100% dissatisfied. But sometimes, they seem like they’re in a big hurry, they don’t cover everything like they’re supposed to. Sometimes, I think it’s not worth the money I paid, because every time they come around, it’s almost the same problem. When they come in June, or July, or August, when it’s so hot, I don’t expect them to stay outside very long. It seems like they spray outside pretty well though. But inside, they always ask the question, “Have you seen any bugs?” And my answer is yes, just about every time. So I don’t think they’re spraying in the right area or using strong enough chemical.

I got a contract with Terminix for three years. I have them get the termite issue done and they come every year at the same time. They also call me to ask if I want the traps to be tested. The last guy who came out was really good. He was young and very enthusiastic, and I liked him a lot. The guy who was sent out before him, however, wasn't so good. Also, we got a call from Terminix that said they were gonna give me a free service of some kind of inspection around the house. So far, that hasn't happened. We've called three times and every time, they said they'll set up an appointment. The experience with them has been mediocre.

Terminix is the one I contacted to take care of my problem and I would recommend them. We had really small black ants in the kitchen and they were proliferating. Anything that I did, outside of getting Raid or poison, wasn't working and I didn't wanna use those substances around my kitchen. That was what led me to call and ask Terminix for a quote on the treatment. They sent someone out and he was to take care of my problem in the kitchen. I was looking at two others companies but in the end, I chose Terminix because they had the best rate. They also had a local person that they could send to take care of the problem.

We use Terminix for termites only. We got their service for prevention, and we haven’t had any termites that we know of. They come quarterly for service outside on regular rotation. They may call and say they’re gonna be coming then they come, do the service and leave. Since they don’t have to come inside, it’s not necessary for us to be here when they are here.

3 times I called to set up new customer services, 3 times I gave my phone number, 3 times I got disconnected, and 3 times I did not get a callback. I was 3 way calling with my wife on the other line and we didn't get disconnected, so I know that it wasn't my end that dropped the call. 0 star rating. DO NOT HIRE THIS COMPANY!!!

The people at Terminix tell me when they're coming for our service. They usually send a text message and tell me they're on their way, and I like that if I’m home. The techs were recently sent out to do pest control around the house. But I don't like that the price has been going up every year, even if it's only a matter of $5. The price has been inconsistent for a couple of years and then all of a sudden it went up. A long time ago, I had Terminix come and work on the inside of the house because of the ants. But since then, I’ve been just having outside service done because I haven't had ants inside the house anymore.

I was dealing with roaches so I called Terminix. The first treatment was like a flushing out treatment. After that, they just did a monthly spray. They scheduled the service for me and it worked out perfectly. I was available at the times that they scheduled. So far, I’ve had the same technician and she’s really good. She’s very thorough and she’s very knowledgeable about her job. The first two or three sprays, I was still seeing roaches. But after the last spray, I haven’t seen one at all. They’re virtually gone now. Terminix works. I had a good experience and I would refer them.

Terminix' reps were very good when I called them and their reps come out every three months. The first set of technicians I had were polite but when I was telling one of them all the issues I was having, he was making it sound like it was my fault. He said it in a nice way but I complained about it and Terminix sent out a different technician. And the two technicians I've had since then have been good.

We started out with Hawk Pest Control and we had them for years. Then Terminix purchased them. When we first got the service, it was a new home and we have it sprayed every two months for years now. The price used to be $40 then it went up to $60. Now, it's $70 and I hope it doesn't go up very much more, because if it does, we'd have to cancel. Every now and then, we'd see a bug then we'd get the tech to come out and spray inside. Then we wouldn't have problems for a while. The treatment works better sometimes when they spray inside and outside. But the techs don't come inside unless you call them and we only get sprayed inside every so often. Other than that, the service tech who comes out is very polite and informs us of things. We've had good service with Terminix and I'd recommend them.

I've made several attempts to get a hold of a manager and hope someone will contact me after seeing my review. There have been issues with my services the entire time I’ve used Terminix. The first technician was to do the initial service in November of 2017. The service was supposed to be a very thorough and extensive treatment estimated to take about 2 hours to complete. On the date of the scheduled service, the owner of the business and I (manager) waited for the technician. Over an hour passes and the technician still hasn't arrived. We call him to ask him where he is, and he says he's on his way. We explain to him that our employees will be arriving in 45 minutes, to which he says he says he can get the job done in half an hour. We tell him "if you're going to charge us more than $400 for a half hour job, we don't want you to come". He says "okay I'll just call you later next week to reschedule".

We had issues with termites. We used Terminix six months ago in the spring. They put something in the ground to attract the termites and kill them. Then they went around and put some other powder to kill the ants that were attacking the termites so the termites were dead. The technician they sent was very knowledgeable and he explained what he was doing. Usually, before their technician comes out, they remind me two weeks in advance. They call up and say that they are coming. Then they also let us know when they’re here.

We had Terminix do the mosquitoes, but the mosquitoes were never gone. Whatever they did, it was only for two days and then the mosquitoes were back. They reduced the mosquitoes though, but we still battle with them. I also had Terminix for roaches before and they did spray, but I was still seeing roaches. I told them about that, yet they never told me until the last time that they were willing to fumigate the whole house and we have to keep all the food. The waterbugs would go, but the problem was the roaches. Also sometimes, their techs were on time, but on other times, they were not. They would give you a gap time, for example 11:00 to 2:00, and we would be waiting then they would show up five minutes before 2:00 or right at 2:00. Other than that, the techs they've sent out have been nice.

We've been with Terminix for a year and a half now, and things are going well. We pay them $150 every quarter and my husband and I think it's a little expensive. They’re only there for 10 to 15 minutes. So we’re not sure how much longer we’ll be continuing with them. But other than that, their people come to service the outside of the house and they do a good job. We also call them out in between sessions. A month ago, we called them out for an ant problem in the kitchen and they fixed that.

We were having a renovation done in the bathroom before when the construction guy noticed that we had termites. So a Terminix tech came out that day, and then the next day, a tech came to install the traps. The techs were quick, nice, courteous and informative of what should be done. So, we went ahead and got a plan with Terminix. Our experience has been fine whenever we schedule our services with them. They came out the first time in September and unless we notice something else, the next time I see them will be after a year.

We had ants and Terminix came out and sprayed. And we haven’t had a problem since. I scheduled the service online so it was super easy. The service tech explained why the ants were coming in, and he told me to let them know if I had any more problems. I’ve already recommended Terminix to a few friends.

I’m a previous Terminix customer and I liked their service before so I went back to them. We had some pests and we set up an appointment with them some months ago. We initially started the process and then we were unable to complete it. Although we weren't quite ready, the tech helped us out. We were trying to contact him, but we were unable to, and so we waited and then nothing really developed. Then, the tech came out this morning. He was very nice and everything would have worked out if we had been willing to go ahead and finish with the process.

Our experience with Terminix has been wonderful. If it wasn't for Ted, their technician, I may not be with them. He's very thorough, very friendly, and does look out for our behalf. I have noticed that there's less pest activity in our house too.

I've been using the pest control services of Terminix for three years now and whenever I scheduled my service with them, they were prompt and let me know when they were coming. The techs that they've sent out have all been knowledgeable. The last time someone came out here, he checked the things in the ground for the baiting. He also looked at some ants that were building a termite-type thing at the end of the garage and he suggested something for that.

I have been using Terminix for a few months. They recently came out for a follow-up service for bugs. The service was auto scheduled and the technicians that came out did the pest control on the outside. They didn’t come in the last time. They just sent me a message saying they’ve been there. Since then, I had no problems in my home.

Terminix provides me with quarterly treatment and they automatically schedule my service. They tell me when they're coming out. They're easy to use and reliable, and they've been doing a good job. But my only complaint is the cost. Recently, the tech came and did an outside and inside check. He did routine spraying all along the outside. Since getting my service from Terminix, the outside bugs still come in a bit, but the pest condition in and around the house has improved.

Before, a Terminix tech would come out every second Thursday of the month to spray. Now, by agreement with the technician, we scheduled our service every second Wednesday of each month. The tech who comes out is pleasant and does his job. However, I've had to call him a couple of times because there was some confusion on the time. He had a meeting one time and another time, another manager that he had scheduled was a no go. Other than that, it's been good with him.

When we got our house, we needed an insect plan. We then got Terminix's service as general maintenance. We've been using them for five and a half years now and they come out every quarter. We would also call them if we see issues, and they would come right out. The techs that have come out have been nice. They ask where the issue is, we point it out, and they do it. But, a lot of times they’re just outside and we’re not home when they do treatments. They would then send us an email about it. The house had a lot of roaches, and since we have been getting service from Terminix, the pest activity in our house has been reduced. They caught up some entrances that they thought might be where the roaches were hiding and put traps. We do not have that much issue anymore.

I turned the place that I bought into a mental health agency, and I found a few roaches when I first moved in. So I called Terminix right away and their tech came out. The second time the tech came, I told him that it was wonderful that he came because I saw a few roaches. So, he sprayed again and I haven't seen anything since. Their tech has always been nice and professional. He calls, schedules, and he shows up and sprays. He's taking care of the bugs. While Terminix's service is kind of expensive, it’s okay. I would recommend them.

We have pest control services on a seasonal home because of ants. The technicians are scheduled to come out quarterly and they let me know preemptively when they’re getting ready to come out. On the one time that I was there, the technician did a fine job. The pests have been reduced since we got Terminix.

Terminix was in the neighborhood. They were going through all the neighbors and signing everybody up for a regular maintenance. We were having some issues with elm beetles, so we hired them to keep up with the preventative. But we only had them service us once and then we hired another company who did more work for us than what Terminix did. From the time that they did the service, we had way less issue with the bugs than we did after Terminix did it. Terminix did the very minimum and the company that we ultimately are continuing to use did the entire exterior of the home and got back on the bugs. Whereas, when we have Terminix to do that, they wouldn’t. I wouldn’t necessarily recommend Terminix unless it was for something that somebody else doesn’t do. But the technicians of Terminix had been fine. I didn’t feel uncomfortable with them and I felt like they were nice.

I've had Terminix's services for six years on one house plus a couple of years on another. I have them for termites and they send me a notice once a year when they're planning on coming out for the annual service. If that’s not a good time for me, they have a place to modify the time. Their technicians were fine and since I've used them, I haven't had any termites. In fact, in my daughter’s house, she originally used another service and the termites kept coming back so we switched to Terminix and it's been good so far. They're a little pricey but I'm happy and I would recommend them. If my friends say they got termites, I'd tell them to call Terminix.

Our interaction with the customer service of Terminix had been pretty simple, very polite and business-like when we initially had yellow jackets. It was just the matter of, “I’ve got this issue.” and “Okay. We’ll get you on the schedule.” We were asked questions about how much of a nuisance or a problem was it and "do we need to be there today." I said if their schedule was full, they didn’t need to be there that day, but the following day would great.

Terminix was a good deal. With them, I would get what I ask for. I like how they can come out and do what they need to do and it doesn’t take too much of my day. It works out well. The technicians who have come out have been professional. I always get a message that they’re on their way. We were having fire ants and crickets inside the house and both are gone.

I wasn’t pleased with Terminix at first because they had to come out and do the service five times, and it was the third or fourth time when I finally saw that there was something done. I was kinda disappointed at Terminix because they told me it was only gonna take one visit. But I was satisfied with everybody, and so far, it's been good. I haven't seen any pest activity lately. Terminix cost me but they do a fair job.

The tech from Terminix was here two months ago. I thought we were supposed to get a 24-hour notice when somebody was coming, but he always seemed to call just the day of the service. Nevertheless, he was polite and nice enough. He dived right to his job and did the service. The experience with Terminix was okay. Sometimes, the spraying on the inside wasn’t as complete as it could have been. I also felt that it was a hit and miss on the outside walls. But as far as the termite control, Terminix is doing its job. But still, there are tons of spiders, and most of them didn’t get in since we also had the exclusion part done on our house. For what I was getting, Terminix is awfully expensive, but it is what it is.

We bought a new house and it had ticks and roaches. I found Terminix online and I requested them to contact me with regards to quotes and such. They offered me a special deal and I decided to go with them. Terminix is willing to work with you as far as the deal goes and they would do a free quote. So far my interactions with everyone in their team have been decent. We had three technicians come in and we were still having tick issues up until Max came. He took the time to listen, asked questions to clarify exactly what I wanted and he followed through. He understood what I needed for the house especially in the service and ever since then, I haven't had any issues. He did a great job and I was very happy with him. In fact, I requested to have him again just recently. I would definitely recommend Terminix.

I got in touch with Terminix due to ants and spiders, and since their tech was here, I haven't seen any of the pests. The first guy I had was really nice then I had another guy here the other day and so far, their techs have all been fine. Whenever I had to schedule a service, I would do it over the phone then somebody would come out to talk to me and ask me questions about what was bothering me.

We got Terminix for pest control. They call and ask us for a date that they can come out. They do a thorough inspection and their techs are friendly. The only negative thing is it always seems like they find something else they need to do and try to sell me on it. They were trying to sell me on a crawl space ventilation system last time. It may well be needed, but that was not what I asked them to come out and do.

We agreed (with their salesman at the door) to pay by cash at the end of each service, but unfortunately, what their "salesman" promised at the door wasn't RECORDED onto their system. That's ok but you failed to deliver what you promised: only showed up twice a year (supposed to be 4), the rest 2, you said you sprayed outside and left, didn't knock on the door or anything because you ASSUMED everything is "perfect", so no interior spray required. Well how am I suppose to pay your service when you don't even let us know you're here?

Terminix comes every three months and I've been using them as my pest control for 20 years. The guy calls and tells me he's coming the next day, I thank him, he calls me as he's getting to my house, I tell him, "No problem" and he lets me know when he's leaving my house. They've all been polite, respectful, kind and professional.

We started using Terminix a couple of years ago and our experience wasn't very good. It was a long, distant perk up from anything and we did better when we were doing our own treatments. The tech would come and spray outside and he would leave a message telling us what he did. But we still had chinch bugs and that was the biggest problem that we had. I paid over $600 and it didn't clear up the problems that we had. We don't have them any longer but they should keep their word that they are going to clear the problems up which they didn't do.

Once a year, Terminix comes by and checks our traps. Their reps have been professional since I've had them. I recommend this company.

We’re a huge facility up on a hill and we back up to the woods so we always have pests. There is no getting rid of them up here. We just manage them and I've used Terminix for years now. They come out quarterly and If we need them in between, we just call. We get the same technician half the time and we have his direct cellphone. Then if we can’t get him, I can call the main office. They also usually get out here quickly when we call them. We had a lot of problems with ants this year. They were everywhere so Patrick came out a few times for the ants. They did a frantic treatment around our playgrounds at the beginning of the summer. Then they came back and did a re-treat to make sure it covered us around the playground areas through the warmer months.

I usually schedule our service with Terminix two months in advance and we mark it on the calendar. We try to be here when it’s supposed to happen. We called Terminix when we had ants and the Terminix tech left a note saying he was here and that he had done outside stuff. I haven’t had any problems inside lately. Terminix did a good job. We’ve had good results with them.

I’ve had Terminix for a long time and they've been okay, but the last few times I’ve not been too satisfied. I get very fed up because there’s so many times that I have called over the years and I’ve had trouble calling them, and they don’t call me back. I just get a notification that they’re coming. They don’t ask me when they could come. Also the last time that they came out, I had to call them back because the ants didn’t go away.

Terminix is doing fine and they've always been great for me. They schedule for me and tell me when I need their service. They call me up and let me know that they’ve got someone coming out. We're not home when the techs come but they’ve always been good. We had a couple pit bulls and once they met them the first time, it was always good. I had another exterminator company before that was always petrified to have the dogs there.

We had a sleepover for my daughter and one of her friends brought bed bugs into my house so we had to address the issue. That wasn’t something that I even wanna pretend to choose myself so I called a professional. Terminix was good about recognizing the urgency and making themselves available accordingly. We had good interactions with the people that they sent.

We had termites. Terminix comes out once a year, and they do an inspection. We buy an insurance policy once a year from them. And lately, we're also having them come to spray for spiders, and that's quarterly. They let us know that they're coming an hour or a day before the service. But for the termite inspection, they let me know about that a month in advance which is terrific, but they consistently wanna do it in February, and I consistently want them to do it in July. And when I ask them to make an appointment for July, their calendars don't go up that far. So then, I have to be proactive and call them.

I use Terminix's quarterly service to put out poison, and I've had them for five years. The techs call and say they're showing up a week before. They're dependable and the service seems to work.

I have an annual plan with Terminix and they do the spraying outside monthly. They notify me about the schedule and they wander in my property for the treatment. If I'm home when the techs come out, I chat with them and they've been fine. They do their job and I'd recommend them.

We have a quarterly service with Terminix for about two years now where they come out, spray around the outside of the house, and check the yard for any vermins that we’re having that come in. They usually give me a text or email that says they’ll be there on this date between these hours. My technician has been very good. She’s always very kind and always asks questions such as if we’re seeing anything in particular outside the house or if she needs to come in and spray inside. So far, the service has been working and the pest activity has gone down. I would recommend them.

Terminix can come in anytime and it’s alright. The technicians are friendly and speak to everyone they see. They also excuse themselves if they have to go around in your office. They are polite, thorough and get the job done. They email me for confirmation and If there is anything I have to say about it, I can reply on that. They came out for their normal routine last October 5th and they did the interior. We're satisfied with Terminix and we don't have any problems with it. I would recommend them.

We've had Terminix for our bugs and mosquitos problem and their service is really great. The schedules are set up automatically every three months. And the technicians come out on time unless we cannot be around or make it at home, so we just call them and reschedule it right away. They are also professional and courteous. Since the service, our bugs and roaches problem is less of an issue. I'm very satisfied with the experience and I totally recommend Terminix to my friends and neighbors.

We called Terminix initially to check for termites, and they were able to come the next day. So, everything was prompt. Then they found evidence of some mice infestation, so they took care of that. Overall, I’m very happy with the service that we have. I scheduled our service over the phone, and their reps were incredibly responsive. I was very happy with the entire process. The technicians were very good. They were a bit late because of traffic but they communicated that. They were very polite and formal, and very professional. Since they came, we haven’t seen any evidence of the problem and we hope that it holds up. I would definitely recommend Terminix. They're not the cheapest option out there, but they’re worth the money.

Terminix comes every year for the termite inspection and pest control in the house. We set the schedule before they come and it's very convenient. Their techs have been excellent and we hardly have any pests since their service.

Terminix came out for the annual yard spraying for the ants last April but I felt something biting so I called them back and they did it. Then I had someone put a new fence up and something was biting them so I asked Terminix to come out and respray the yard. I asked the tech if the spray only kills ants and he said it also kills mud dogs. But I nor my neighbors don't have pets and the community I live in is more of an upscale type neighborhood and all are brand-new homes. Everybody uses Terminix and have their yards sprayed. I told them I would pay an extra fee if I had to but they told me no and that I pay every year for the annual yard service and pest control. They also told me that if there was any problem, they would be prompt about coming out to address them.

We had the Encapsulation process done under our house to get rid of the brown recluse spiders and it took Terminix two weeks to get everything done. Unfortunately, the biggest problem was not the quality of the work but the fact that they took a long time and had no communication with us. They never called us to say when the next person is coming and we had to keep calling them asking when they were coming to do the next part. They had to do one part and then wait for something to happen. Then, they had to do another part and wait for the electrician to come. We had to hound them to make an appointment so it took six weeks to get the whole process done. We started the whole thing the first week of September and I wasn't even sure they're finished. Also, the last time they came, they didn't put back any of the stuff that was stored under the house.

We have a quarterly spray for bugs, as well as a termite contract with Terminix. We also just started with a mosquito spray. Their reps have always been very good, and the techs have always been very friendly and competent. The technician that does my spray was really easy to work with. He calls me before he is going to show up. We don’t have to be there, and he knows how to get around the premises. I’ve very high regard for the people that I’ve worked with, and it’s been a very favorable experience.

We got Terminix because of the bats and the technicians they sent were all fine and nice, but even after they came and did the job, there was another bat after a couple of months. I called them and they said it’ll be two or three hours before anybody could get here. It was understandable, but it was inconvenient for us, so my son had to come over to get the bat out.

I was having issues with termites and then my granddaughter recommended me to Terminix. They sent out a nice tech. I told him what I wanted and then he told me what he was gonna do. The situation has improved since I've had Terminix. I'm really satisfied with my experience with them.

I've been with Terminix for many years and I have had issues with the scheduling. Last week, they scheduled me for the morning so I told my boss I was coming in late. At 10 o'clock, I didn't see anybody. I called them and they told me they were scheduled to come in from 1:00 to 3:00. And so, I went to work and told my boss I had to leave early. I was home from 1:00 to 3:00 and no one called or showed up and my whole day was totally wasted. I called Terminix and made a complaint about it. They told me someone was gonna call me but nobody did. I also had to go out of town and I gave them my cell phone and they could have called that same day or the next morning.

Terminix comes by once a year for termites and scheduling is convenient. We're retired people and we don't have work schedules, so it's easy to work with us. Also, the techs have all been very friendly and they've done a good job. We're satisfied.

I've used Schendel for a long time now and I've been fairly pleased with it. But I'm at a new address and they didn't do too well this last time. After I moved in, they came out and sprayed for pest control but I still have quite a bit of spiders. That was the first pest control spray in this house and that was almost three months ago. It's about time for them to come again for their quarterly. Before that initial spray, I did a remodel at this house and Terminix also did something for termites then.

I initially called Terminix for termites and they come out as-needed. With the most recent experience, the sales rep was professional and knowledgeable and so was the actual person that did the service. I haven't seen any termites, spiders, centipedes, and ants since they've been spraying. Also, they come back every year to do the bait.

The Terminix guy who comes to do the spraying around my yard is great. We have roaches and now, we don’t have any at all so there's a tremendous difference. I also have bedbugs and he scheduled someone to come and take care of that. However, the guy never came. So if someone misses an appointment or whatever happens, they should follow up because I still have bedbugs. Other than that, my main tech does good scheduling. He calls the day before and lets me know he’s gonna be there the next day. Then I receive a text me when he's almost there so it’s clear.

The house that we had originally had Terminix, and we had them come and do for ants and spiders. The ant part worked pretty well, but the spider part didn’t. Then, when we moved, they put the rat traps in and then they came one time and sprayed for ants. But we never caught a rat and I didn’t like the fact that we had to call as we wanted them to come and check the traps because I always forgot to do that. When you are paying 70-some dollars a month, the person should come back out and automatically check the traps and fill them. So, that way, you don’t have to try and remember with all the different things that you got going on that you have to call them if you want that done. Nevertheless, the customer service sets up the schedule and there is no problem with that. We had two different techs who seemed very nice and helpful.

Terminix does a reoccurring spray every three months. They call me to schedule the service and I confirm it. Even if I’ve had to reschedule, it’s never been an issue. I love my contractor and he’s a very nice guy. He deals with me directly and if I have a problem, I just call him and he’ll take care of those. He does a thorough job. Terminix does two of my houses and I don’t have a problem with either one. They do a great job for me. I've told neighbors who asked about Terminix that they should take it and some of my neighbors have already signed up.

I started out with Alterra then it was bought by Terminix 3 years ago. We have a lot of spiders and the Terminix tech who services our home is really good. He’s very thorough in explaining and takes time in explaining things. He needs to come out every so often to spray and he usually schedules it once a quarter. If we have a big problem, I’ll call him. If I have a complaint, it's that sometimes he can’t come out right away but it's because he’s usually booked up. It’s been a few weeks since the last service and the pests started coming back so I might have to reschedule another appointment. It works when he takes care of the problem for a while but there are so many pests out here and I got to keep up with it. Still, Terminix provides good service so far.

I found mouse droppings in my house and I got Terminix. I’ve had them for a year and a half and recently, the technicians came for a routine check-up. They were very professional, nice and knowledgeable. However, scheduling was bad because sometimes the local Terminix would schedule and I wouldn’t even know. Sometimes, they would call the day before they were coming and sometimes, they would just show up. They need to work on that. Even so, the interactions with the techs were fine and after the service, everything was good.

I had fleas in my house and scheduling a service with Terminix was very flexible. The first technician came quickly. He didn't want to spend enough time to do it but he did a very good job. Last week, the second person came and he looked more like he wanted to make sure to do whatever he does in the whole house. It was bad when we lived with fleas and on the first two days, we didn’t see a difference. I called this guy and he told me to be patient. It will take about a week to finish them. After that, everything was good. I have been with Terminix for a year and I got very good service from them. Overall, Terminix helped me a lot and I would still use them for next year. I have also recommended them to all my friends.

I've been using Terminix for 15 years now and their techs have been very professional. They do their jobs and they always ask me if I'm having trouble with a certain thing. Though sometimes, they don’t call ahead of time and it has happened four times. Yesterday, they came for a regular service and this time, they called. There was also one year that they didn’t show up for termite service. I told the regular guy who sprays around here about it, he contacted them and then, they showed up. They were making some changes at that time.

I only used Terminix once for fleas and it didn’t work. They had to come back and it didn’t work again, and I gave up. They should have a money back guarantee. The techs didn’t give too much information, but they were nice.

I've been with Terminix since 2000 and once yearly, except if I find droppings, I call them for termite control. Scheduling and interacting with their reps have both been good and I haven’t had any problems. The reps were helpful and they would accommodate you on the schedule. I had different technicians for the inspections. They went around and checked for me. They would tell you if you have any termite problems. So far, the pest activity has been good. I also had a skunk treatment and that was okay.

Terminix lets me know by email or a phone call when they’re coming, and they usually check all the bait stations when they come. During their service, they let me know that they’re there and they’re doing whatever operation they have to do. Then they come at the end and let me know that they’re finished and they usually give me a statement of what they did, which lets me know if they found any problems with any of the bait stations. They recently replaced all the bait stations because of the fact that they said they’re on a new program where they come once a year and they don’t have to come every quarter to check them. They’ve done whatever they’ve said they’re gonna do, and they’ve solved my problem so far.

Over the years I've worked with a couple of companies and Terminix fits me better. They have me on a schedule and they send me an email to let me know that the tech would be coming out. Everything was always easy and I like it that way. The interaction with the technician was very good and he was a great guy. He was as professional as he could be. He came out yesterday and he sprayed outside the house like he always does. He got rid of the bugs that wind up coming into the house because he put out a good barricade. If you want to protect your home, get Terminix.

Rick is the gentleman who did the service for me. Initially, he called and set a timeframe in which he would be here then he called right when he was about to come. I appreciate that and that worked out well. We had ants in the kitchen and in the bathrooms, and he went around the house and sprayed. He did a good job and he came back when he needed to. It was for a reappearance of some of the ants in a particular area. He went inside and put some liquid on that. That seems to have done the trick because we haven’t had any ant issue since then.

I started out with Anamite years ago. Terminix bought them and I have continued to have regular service. The gentleman that comes is courteous, and he listens to my concern. Our service is prescheduled every two months, and they tell me by email and cellphone when they’re coming. I’ve never had to change it. I see the technicians every time they come because I have animals I have to put away. So, I wait until they come to put them away. We discuss my yard and bug-wise, what’s going on, if there’s something in the area that’s a concern. And they’ve always been very informative. I’d like to stop getting six advertisements on my phone. Also, sometimes I get two or three electronic bills, and I don’t understand that. But I only pay once. Other than that, Terminix is everything that I expected to be. I always suggest my neighbors to get them.

My neighborhood had termites so I got scared and I asked Terminix to come and install traps outside and look. I only have traps outside, all around the house so they said that I sign a new contract and somebody would come and inspect the inside and the outside. I scheduled and then they came on time and did it. The technician knew what he was doing and was very thorough. Terminix is doing an excellent job so far. I’m very happy that they had service.

I called Terminix because I had a mouse in my kitchen, and a salesman came out. He told me what they would do and what the charge was. A technician came out, and all he did was put mousetraps all over my kitchen, garage and dining room, and he told me that somebody would be back in about a week to pick up the traps. However, nobody showed up, and none of my sons or myself wanted to pick up the traps because who would want to pick up a dead mouse. The technician who came out and put the traps out seemed dumb. He told me he was the branch office’s mouse person or rodent person, but I wasn’t impressed. Also, there was an awful lot of money spent. It was over $800 for a bunch of cardboard traps. Over time, in the last couple of months since they were here, the traps that were outside in the rooms got picked up, and I haven't seen another mouse.

I tried to go with a competitor first because I didn’t know Terminix. They gave me a single paragraph contract that said, "Sign here". When I asked what they're gonna do, the rep never got back to me with any definition. So, I didn't sign the contract. I then called Terminix and they're hands-down better. They had a massive contract that covered all the details and made it very clear what they were gonna do. Their prices are a little higher than I’d like, but they guarantee the results. The technicians who came were well dressed and very professional too. They're great.