Terminix Reviews

My niece had gone with Terminix and I decided to do what she did. My experience with the company has been good and their representatives have been very helpful. They let me know when they’re coming and they take care of business. I was having termite issues but since I started with Terminix, I haven’t seen any more signs.

I bought my house in 1990 and started using Terminix then, and I've used them every year since. They do about seven applications a year and I'm very happy with the service they provide. I call to see if I need anything on the inside. One time, I did and they came in. The rest of the time, it has been the outside perimeter of the house and windows. The technicians who come are excellent and they seem to be controlling the pests.

We’ve been very happy with Terminix. We initially called them for termites, and they’ve gotten everything taken care of very well.

I’ve had Terminix here for a while and I haven’t had any major issues with that. Also, we had a few estimates and they seemed reasonable. We were able to finance the insulation which was really helpful. We most recently had attic insulation and the workers that came were really nice. They called me, were on time, and cleaned up afterward. They did pretty well. But I’m a little confused about this last interaction we had with the gentleman who helped us out with this particular treatment that we were getting.

After I bought my house in 2006, I did a pesticide bond and since then, Terminix has been my pest control service. Scheduling is pretty quick and they usually direct me to the servicing agent for my area. The techs they send have been very thoughtful and willing to come back if there’s a problem. I'd recommend Terminix.

Terminix does great stuff. I have maybe one bug a year in my house and that’s all. We haven’t had any termites here at all. I had some mice last year. I told Terminix about them and they’re all gone now. We live right next to big fields and we get field mice that come in and Terminix has really done a great job of taking care of this place. Also, I see the obligatory ants every cold season and they knock that in the head.

Most recently, Terminix came out and treated for mice and to prevent insect, and they did a great job. We live in the country but we don't see anything. Terminix comes out four times a year. They also do fine in terms of scheduling the service. They call me ahead of time and the representatives are friendly. They seem to be great employees. When the technicians are here, they knock on the door to let us know what they are doing then when they leave, they let us know they are done.

For 40 years that I've been with Terminix, my experience has been okay. Every year around February, they schedule an appointment with me. The technicians that they send out answer my questions to the best of their abilities. They also give me suggestions on how to keep termites out of my house. However, I had some extra work done by Terminix and I wasn't too pleased. I had insulation done in my attic and I had leak under my cupboard which was repaired. There was to be a paint on it which could go about $1000 and it's still leaking. I had it done because I paid for the insulation in my attic. I also had a fan placed to keep the attic cool when it got real hot so I had that done too. I spoke to the guy that did the service and he said that he didn't remember me having a contract to put insulation. I need to find the paperwork so I can get the exact information, what to pay. I'm dissatisfied with the insulation part but I'm pleased with the inspections for termites.

I’ve been with Terminix for general upkeep for 20 years and my experience with them has always been A-plus. Interacting with the customer service reps have been great and the technician that I’ve had for years has always been fantastic. I’ve had spiders and ants and one time, I also had mice. My neighbor had a rat infestation and they were coming in my yard and the tech took care of that.

For my service, Terminix emailed me and told me exactly who was coming. They gave me a picture of my technician and they were correct on that. The guy did his test. After they found out what was going on, another guy came and put the bait stations. Terminix had really nice people. It started to snow, but the guy that put the bait stations had no problem with drilling the hole. I told him that close to the mill, there were not very many stone sections. He did the holes, came in, and told me he was done. Their guy was very proficient and when I asked him for a copy of what he did, he went out and printed it off then gave me a list of how many stations he put in. I counted them and they were correct.

I have been with Terminix for a long time now and my overall experience with them has been good. They take care of our termites and there has been no activity since they came out. Their system works and the technicians who have been out have been very good.

The service techs from Terminix have been very courteous and professional. Today, the tech put covers on his boots. It was very nice. They respect my property. I’ve been with the service since ’93 and I’ve never had any problems. Terminix is the best of the best.

Terminix comes out every other month for the church and the technicians that have come out to spray have been doing a good job. My interactions with the Terminix representatives any time I've had to call for my home have been excellent, however, I've had issues with the scheduling for the church. We had an infestation of some kind of small beetle in the building and I called to get service. They were promising instant reaction, but it never happened. I went through two times, but I couldn't get a hold of anybody. One thing I don't like is that I couldn't call a local office. If I call a local number, I get the call center, wherever they are, but they couldn't even find the manager to arrange a service. I complained about that to Terminix. Also, I couldn't talk to the local people because when I call them, the call service picks it up and the local people don't ever call me back.

Terminix recently sprayed outside for pests, and I have a reoccurring schedule with them every three months. Their techs have been very professional, very courteous, and very knowledgeable. I've had an excellent experience so far.

I’m not a fan at all of Terminix. I have several complaints that I put into their New Jersey office including an ant issue. No matter what type of spray or poison they put, these ants are still coming. I even did the baits outside but that wasn’t fixed. I spoke with the area manager who has failed to this day to get back to me in regards to all my concerns. Then on top of that, it took five months to get the $50 credit when you sign up as a first-time customer. I signed up in July or August and I didn’t get the credit until maybe October or November. Needless to say, I’ve been getting the charge amount monthly. I've talked to numerous reps and they said they were gonna send it to higher-ups and get this fixed. But nothing has been fixed so I stopped payment.

I've had excellent experiences scheduling service with Terminix. Their techs come once a month and spray to keep spiders and bugs down. They also check for Termites annually. They do their job and get busy right away. We’ve always had spider problems, but since we hired Terminix, it’s almost non-existent. I'd refer them to others.

I used the online chat option assuming it would be more convenient. The agent was rude and cut me off, dismissed my questions, insisted that I make a phone call instead, and ended the chat before the conversation was over. I restarted the chat and was immediately cut off again by the same agent! It is outrageous to be treated like this as a paying customer. It doesn't matter what the quality of your pest control service is when you don't have respect for your customers as reflected in your agents' behavior. There is clearly no supervision or quality assurance, otherwise the agent wouldn't have felt free to treat a customer like that. This has been my worst customer service experience since the agent was both unhelpful AND rude.

My experience with Terminix was very bad. They gave me a 90-day guarantee and they said that within those 90 days, they would come in and spray as many times as needed. They would set up the appointment, I would call to confirm it and it would be confirmed, but then the technician would never show up. I’d call their customer service and they’d set up a new appointment and then they would not show up for that one. I've had to reschedule four or five times. Also, my account was online with them so I would review that and the appointment would not be showing on my account even after I confirmed it. Then they did not get rid of the pest that I had hired them to do. I’m still having the same issue. I would not hire Terminix again and I would not recommend them to anyone.

Things came apart with Terminix and I terminated but it was probably a misunderstanding and I started it back up again. I’ve been with them for a couple of years and the technician comes out once a month for pest control. The experience has been fine so far.

Terminix does termite and pest for me and I've had good experiences with them. I've used Terminix for four years and when scheduling a service, they would tell me when they're coming. And for the most part, they don't have to come in the house and I don't even have to be here. I would tell them that I don't have any dogs in the yard. The only thing strange that happened was I would get an email message saying that they were coming on such and such date and they wouldn't. So, I got to where when they'd tell me they were gonna be on a certain day, I would wait until a day or so before, and then confirm with them to make sure so that I didn't have stay home when I didn't need to.

Terminix comes every three months and the techs that they’ve sent have always been good. Every now and then, we'll get a different guy, but, usually, Josh is the one who comes and he's always great. He's very knowledgeable in what he does and I have great conversations with him, too. Since having the service, the pest situation in the house has definitely been a lot better.

I've been with Terminix for four months now, and it has been great. However, we’re still having some difficulty with bugs and we need to get a hold of the tech to come spray again. Getting his schedule and mine lined up is the hardest part because it’s really hard for me to be here that much. Nevertheless, their reps have been great. The first one was Woody, and I really liked him. But he was promoted to being a lead and he’s not on house calls anymore. So he brought Matt out one time and introduced him and then Matt has taken over from there. Both of them are very nice guys and they have done great.

We began with Terminix in 2/2017. Renewed our contract in 2018 with hesitation because they had charged our credit card without our permission. We finally got that ironed out and had so so luck. The young man who actually does the service is Awesome. The company billing office sucks. We decided not to renew our contract in 2/2019 as we were moving. I informed the service technician we were not renewing and to not do the service. I informed him several times do not do the service I will not pay. Well he did the service stated his manager said to do it free of charge. I have received 2 bills from the main booking office since. I send them back stating I did not renew contract was not ordered I will not pay. My advice be careful be very very careful when dealing with this company.

Terminix comes out every quarter for one contract and yearly for another. Scheduling with them over the phone is very easy. The technician for my pest control is wonderful. He always informs me what he's doing and what he's gonna do. There are certain seasons in Florida where the wasps just come out and they build nests everywhere, and he spots those. He takes care of all those and he is very good. I'm really happy with him. I hope they don't change him because he's very good. As far as my termite control, one person was very thorough. I had a couple of others come out but I have not had any problem with the termite service. Terminix provides an excellent service. I've been with them for years off and on at different residences and I don't have any complaints about it. I would definitely recommend them.

It was very quick to schedule a service with Terminix. They came out for pest control and I haven't seen one since they've been out. I’ve had Terminix for several years previously, but I stopped for about a year or so. I really like my previous technician quite a bit. I wasn’t able to get him back. But the new technician is just as good, always calls ahead of time, and I have no problems.

I've had Terminix for over 10 years in this location and 10 years with the previous location. They come every three months. When I have a problem, I call them on the phone and I haven’t had any problems with scheduling. Also, the techs all seemed to be knowledgeable. We’ve had the same serviceman for quite a few years, and he’s very, very friendly and very thorough.

Setting up an appointment with Terminix was easy and the techs they sent were friendly and courteous. They came and sprayed the new house we just built. Also, I had them come and treat my old house as my daughter had bedbugs at the time. The techs who came to help were very friendly and courteous. They were very clean and were very good to work with. Thus far, I have recommended them to my daughter and Terminix also went and treated her house.

The best trap they have ever made is the contract. The only service they did is spray and set the bait base - all you can do by yourself with much less cost. And there is no service scheduled in advance, they just knock your door and start the service. The customer service is nightmare!!! They only call you for money collection and they won't strech their hand when you are in real trouble. Get away from these bugs!!!

Terminix services my house quarterly. I bought my house about 13 years ago and it was already under contract with Terminix so I kept it. Most recently, they did a standard pest spraying. I wasn’t home when the tech came but he let me know when he was gonna be here and he left a voicemail to notify me what he had done.

We’ve had Terminix for over 20 years. They have my termite services and also my house pest controls. Usually, we have our quarterly visits. Recently, we had somebody come in to check for termites and anything that could create problems as far as pests. As far as they could tell, nothing is wrong with the house so we are good. When we had some bees in our garage, a guy came to see what was going on. I was out of town when he came but he must have fixed the problem because I don’t see any bees.

Terminix usually contacts me and tell me what day the service is gonna be. It’s usually within a day or two. I would then get emails or texts saying that the technician is on his way. The technician also usually also texts me and tells me that he’s coming. I've had Tom as my technician ever since we've had Terminix. He is always very polite and professional. He does an A1 job, explains what he did and what he found. It's been a really positive experience and he's probably the reason I’m still with Terminix. If we ever see a spider in any place, Tom goes in and takes care of that area. We very seldom see any, though. My recent service was about three weeks ago and it was just my house.

When we bought this house over 40 years ago, there was evidence of termites and we decided to get preventive services from Terminix. We’ve had an agreement with them for quite some time now and I’ve always found them to be very responsive and excellent. Sometimes if they’re coming into the house, we’re not always available, so we have to change the dates and they have been very accommodating and arranged a mutually convenient date for someone to come. Terminix is very easy to work with. For the most recent one, the tech came around to do the exterior termite spraying. He made us aware that he was there and then he went around and did the service. We had some carpenter ant issues but they also took care of that very quickly.

Ryan, the Terminix tech, comes once a month and sprays our apartment building and our residence. Then every other month, he comes and sprays the office. Most recently, he came and did it in a timely fashion. It is a little bit absurd though that every other month he has to come, instead of letting him do the office and the apartment building on the same day. They used to be able to do everything on the same day. They managed their own schedule but the office started scheduling what properties they do each day and they didn't allow that. The apartment building is next door to our office, so he has to do the apartment building and the residence and then another day, he has to come back and do the office. Terminix will not schedule it on the same day which is silly and this has been going on for about six years.

Been a loyal customer since I bought my house. I called because tenant was complaining of mice. Called Terminix to come out and when the tech came he knew what the problem was beforehand and could not properly treat my house because he didn't have the right chemicals and I specifically told Terminix what chemicals I wanted and where I wanted them placed. Very very unprofessional because I have never been short on their payment and they say 100% customer satisfaction.

I have been using Terminix's service for five years now and when scheduling with them, it's easy. They call me or send me an email and tell me when they're coming. Their technicians, Shannon and Melvin, are both wonderful and very polite. Since their most recent visit, I don't have any pest activity anymore. A long time back, I called their customer service and their reps were very nice too. There was a glitch in the way that I was paying for it but we got that straightened out. Terminix takes care of business and it's not a hassle.

I've been with Terminix for less than a year and they come out for me once in a quarter for pest control. The technicians have been nice and friendly. Since having the service, the pest activity has been very good.

I have routine service with Terminix and they come out if we have an issue. If we need to reschedule service, it hasn't been a problem thus far. When their techs get here, they've done well. They make sure that they know that we're at our place so that my pets don’t go outside when they're spraying. Overall, I think Terminix is a very good company. It has been great having them.

Terminix comes every three months and their technicians have been fine. Their service has helped with the problem.

I've been with Terminix for about a year now. They come out on a regular basis to take care of the insects and things. Their reps have always been very good and very knowledgeable. Their technicians have been friendly and really nice. Since we've had Terminix, there has been a great difference in our home.

When I originally called Terminix to get service I signed up for a 1 year contract. They told me it would be billed quarterly and that was the end of that. So once December hit I did not call to renew or schedule them to come out or anything of the sort. They kept sending me bills and I called and got the run around and then they told me the branch would contact me and then nothing. Got another bill again called and same thing.

Location of Terminix office: Petaluma, CA. Complaints: unethical staff include: The sales rep **, THOMAS, branch manager Eric **, and Jules **, Region Director. Countless requests made to sales rep Thomas **, he responded that his manager was on board with a solution then no follow up and complete silence to resolve termite issue and charges. Sales rep become unresponsive. Issue lasted and still open since Aug. 15 2018. After several hours, days, calling and locating someone who would take some responsibility; I finally located a region director. Don't let the title fool you.

Terminix comes out quarterly and my experience with them is always 100%. They spray for both the inside and outside. I’ve had two different techs come out and both of them were excellent. They were friendly and they did a good job. If I wanted anything extra, they would do it. They were all around nice guys. I recommend Terminix to anybody. They’re the best in town.

Terminix comes and sprays around outside for bugs and they reach out to me via email to schedule an appointment. I had a new technician and he’s a really nice guy. He left me his card so I could get in touch with him if I had any problems that he needs to come and address. They've been very thorough and I haven’t had any problems with bugs. I’m happy with them.

The Terminix phone reps go beyond and above. They were very experienced and intelligent. They were able to answer all my questions and reschedule my appointment. Terminix was here on Monday, and I had a very excellent experience. The tech was thorough with his spraying. He was here strictly to do his job and he wasn’t playing around. He was very friendly and he had a beautiful personality. Since my service began with Terminix, I haven't seen any bugs. If there was a problem, I let my representative know. They would come in and solve it. One time, there were a few bugs but they’ve taken care of that. Getting Terminix was a very great decision. They are excellent. They should keep up the good work and continue doing what they’re doing.

I’m pleased with Terminix and the service I’ve gotten from them. Each individual who ever came was very courteous, nice and we got along well together. Their customer service has been A-1 too. I’m 90 years old and I don’t go and do much. I’ve been in this house for 62 years and I’ve been through a lot of experiences. I had one experience with termites and that was inside the south side of my garage. The house next door to my garage had a very bad termite experience as well and ate up, practically, one whole back part of their house. I assume that was where the termites came from at that time.

Terminix comes out quarterly four times a year and I call them whenever I need them. When they come out, they don’t mind, which is good. They would also give extra stuff. I had two technicians who had come. The first one was Barbara, but she left the company and then, they had Tim for me. He always ask what he will do for me and tries his best. And he does a good job.

Terminix comes out and sprays the outside for roaches. For termites, they put down these little blue or green things in the ground. They also spray the inside of the house whenever I need it. For the outside, they come every two months. For the inside, Terminix doesn’t have to come too often because the bugs don’t come when they spray. For the termites, they come out twice a year. Terminix calls to tell me when they’re coming and they’re flexible with the scheduling. Usually, there’s always someone here but if not, they put the treatment on for another day. Also, their techs are nice. They tell me what they’re coming for. Since having the service, once in a while, I have a big waterbug but other than that, the situation in my house has been fantastic.

I’m satisfied with Terminix. I get four services a year and three of them are outside. I only have to be home one of the four times, and I like that they call me before they’re coming to remind me. I saw their guy one time when he came in to go into the basement to look for termites. He came to the door and introduced himself. He went around and when he was finished, then he handed me a form. And then I get a questionnaire from Terminix asking me to evaluate his service. And many of the times, I’m not home to receive the gentleman. They follow up promptly asking my evaluation and send me questionnaires. Terminix has a very aggressive follow-up program.

Terminix calls me to tell me that a service is due and then I tell them a certain time where I can be here. This is the second time that they've come and the situation has been better this time around. It's a new home and we were just trying to do preventative maintenance to make sure nothing followed us from the last residence. We had a few bugs here and there but Terminix took care of it. Give Terminix a go. They’ve worked for me.

Terminix has been excellent. They usually come quarterly, but most of the time, I can't be at home, so I just have the tech do the outside of the house. I usually have the same tech come every time, which feels very good. If he's coming, he will call me and text me that he's on his way, which is good. So far, I've had no problems with the pest activity since I started with Terminix.

Terminix exterminates the outside of the house for roaches. The tech normally texts with me or emails me two days prior to see if it's a good day or whatever day and time, and then I respond back whether it's good to us or not. And then, he comes on whatever day and asks if he needs to come inside or it's just strictly outside. His name is Robert and he's a very nice gentleman. I didn’t like to see the big roaches and I haven't seen any since the service so it's working. Terminix is doing a good job and I would recommend them.

The people from Terminix are great and are dressed professionally, and that's a really big thing. Their trucks are clean, and that shows they care. They came recently and sprayed the whole inside of the house. They couldn't do much outside because it was raining. We love the technician that comes out all the time. He's the younger guy, and he's really good and conscientious. We have them on a quarterly, and they work around our schedule and call us in advance. Their customer service team over the phone are the same people, and we deal really well with them. Since our service began with Terminix, we rarely see bugs. We're happy with Terminix and we're not gonna change. I'd tell others to start their service with Terminix.

I have a regular routine three months service with Terminix. Their technician tells me when he's gonna come. A couple of times, I’ve had them wanna do the service on a Saturday, and I have to reschedule because Saturday is not a day I can have it done. Usually, though, we get a notice on the internet saying that they will be coming on such day. The technician we have been working with has been amazing. His name is Eddie and he's always congenial. He addresses any of my concerns and I'm happy with him. While I'm satisfied with Terminix' service, three months is a little long. They should do it more often. They are a little lax during the hot season that I sometimes have to have help in between if I have a lot of rodents or bugs.

Whenever Terminix comes out for the quarterly service, they call me and schedule day and time before coming. The technician who comes here is very good. He gives a lot of information and also does the proper way if he has to put medicine or some traps. Terminix’s service has captured some of the scorpions, especially in our garage area. We also had some issues in the attic that had been taken care of.

Terminix experience (West Palm Beach, Fl)... Will never use Terminix again... Had German roaches for over two years and for most of that time, had roaches EVERY evening in the kitchen...finally got fed up and told them that I would no longer pay for their service as long as the roach problem persisted... Still can't believe I gave them over 2 years to resolve the issue!

We have a contract with Terminix and their technicians come out twice a year to inspect our home. Once they find the problem, they look after it. They're very knowledgeable and pleasant people. Terminix is wonderful and I am gonna keep them as my way of controlling my termite problem.

Terminix comes once a month and their technicians have been great. When they come out, they address the issues that I have and after that, the issues seem to be taken care of pretty well. They are doing a good job. My experience has been great and I'll definitely tell my friends to look into Terminix.

Terminix comes every quarter. We get the outside treatment. If we need to have an inside treatment, then I'll have somebody here. I get an email from Terminix with the schedule and I let my husband know when the techs are coming. Usually, it's my husband that deals with them and he seems to like them. I'd recommend Terminix.

In the 32 years that I've been with Terminix, I've had no problems at all with the technicians. They're very thorough, and their attention to detail and friendliness are terrific. Every one of them, including the current one, Patrick, is fine. He came out for an in-home spraying for insects recently. He also takes care of some mouse poison in my garage and crawl space.

Tommy does the service for quarterly maintenance and he’s good. That service was perfect and that was my whole reason for choosing Terminix to handle the bedbugs. My grandbabies experienced some bedbugs in May. We called Terminix and when the service technician came, he promised us a follow-up in three different increments – in two weeks, in a month and a little bit thereafter – to see if the bed bugs were gone. In a bed bug situation, they have to take the beds apart and take the clothes out of there. But they didn’t come back for the follow-up. From May to August, they never responded to my phone calls. I think my first phone call was in July. So I was asking them to give me a credit for the month.

We have been having quarterly service with Terminix. They took over a company that we've been using for 10 years. The technician who did our office's property before said he would come but never showed up, and quit. Now, we have a regular technician and he has been very good. The overall quality of the service has been okay. He's doing what he's supposed to do. During the summertime, we had a problem with spiders. The property is in a community where pesticide can't be used a lot so the cobweb had to be taken down and I had no problem with him in regards to that. We also had an ant problem where the ants came into the office kitchen, so he came right out and took care of it.

I had Terminix treat Asian beetles and the contractors they sent were courteous and professional. However, they couldn't get the job completed. The issue was happening on the second floor and they couldn't climb a ladder. They came out three times within the three-month period to try to address the problem, but they just couldn't. I then had to repeat to many different departments things regarding cancelling and the cancellation process took a while. But if your issue isn't about Asian beetles and just regular pest, I'm sure Terminix would be fine. I would recommend them.

I have Terminix come out whenever I feel it's necessary and it has been pleasant whenever I've called and scheduled service with a rep. And they've always been really good with communicating when they're on their way. Usually, my wife is the one that interacts with the technician and she hasn’t had any complaints, so that's good. Our most recent experience was professional, quick, and efficient. The pest activity in and around our home has been non-existent. I would recommend Terminix.

Terminix provided good service during our most recent experience. They walked through everything then finished the job, and the result came out good. Their technician was nice and the job performed was quite detailed and very professional.

Be careful, read fine print, ask questions, get written documents. I canceled one of my services for the winter and explained that I would call back in the summer to sign back up. When I made a call in to have a mouse removed (which I was under the impression would be covered since I still have one of their services) I was not told (until after the service was done) my previously canceled service will be reinstated. So I got charged for a service I didn't authorize. Over 100 dollar charge. When I called in to ask for a refund since I didn't authorize it I was told there's nothing they could do. Felt not valued as a customer.

Terminix contacts me for my service every time. Sometimes, they send me a text message to my phone or they did that through email. It was efficient. Their technicians are courteous and they would always call before they come and when they are on their way and out. When the technician came out in the past, he was very good. He did the trap outside and we set the stuff. I talked to him and afterward, he called and told me what he did. It was a very good interaction. They were thorough as much as I needed. They did some insulation up in the attic or on the original one about a year ago and I haven’t had any mice in there so it worked out good.

Terminix comes here to do regular maintenance four times a year unless I mention for them to come out for a specific task. I normally contact them over the phone and they usually email me letting me know when they’re gonna come out for their quarterly times. Their technicians have been great and very thorough about what they did, cleaning cobwebs and stuff outside of the home, and have great attention to detail.

The Terminix reps on the phone are always very kind and helpful and the techs that they send are very thorough. Terminix has been great for us. They will be rescheduled for the service next year.

The technicians have always been very kind, very helpful and informative. With any kind of questions that I have, they're able to provide information for me. Since they started spraying, everything is starting to come out. But they've told me that whenever they spray, that's usually when you start seeing everything come out, whether dying off or whatnot. But there is not a lot of pest activity. They're like little tiny baby spiders and little grubs. Also, Terminix does offer me that if I see anything within a certain amount of time to always feel free to call them back. Otherwise, the service is regularly scheduled quarterly and they usually just call me two days in advance to let me know when they're gonna be coming out. I like that I don't have to worry about it. They always are the ones to call me and schedule appointments.

It's been good dealing with the representatives at Terminix and the technicians who have come out have been very good. They would call and let me know they're coming. But I've been with Terminix for about six months now and the pest activity is about the same still.

I have Terminix for regular service. Their tech was here yesterday but then I had to call him back as I suddenly had some smaller roaches. Still, they always respond quickly and their techs have been very good. Terminix works for me.

The price at Terminix was better compared to other companies and we've used them pretty much since I moved to Nevada in 2006. They schedule the service and they tell me. Then I tell them if I like the schedule or not and change it if I don't. We really don't have much of a problem with pests and if we do, we call them and they come back out another time. That is why we like Terminix. They would keep coming out to get rid of the problem.

We've been using Terminix for several years mainly for staying ahead of our normal problems with ants, water bugs and roaches. They do regular maintenance for us and scheduling our service with them has been fine. The technicians have been good and communicative, and they've done a good job. Since using the services of Terminix, generally we haven't had any problems with pest activity.

Terminix has been good to me. We get our inspection every year. If I call them, they come in two or three days. I have seen the effects of termites and what they do. If any show up, they take care of them and I don't see the termites again. The techs who arrive have always been professional. They know what's going on and keep watch to make sure nothing shows up thereafter. They have kept all the bugs away so far.

In May 2017, short of two years ago, I unintelligently bought into an attic insulation replacement, rat program and complete termite protection. Over $10,000. paid for the “rat plan." The reason I am writing is that the damage done by the Terminix “rat and insulation" job has caused about $2,000. in roof repair. Water leaking this year, including the estimated interior ceiling damage. A styro-dam, created by Terminix to block a “rat access” to the attic now backs up rainwater under the roof tiles.

I've had the service with Terminix for a year now and my experience has been fine. Initially, they started doing it at my aunt's home because she had some problems with bedbugs. I was very pleased with the manner and how the tech handled it. The gentleman was very professional and very thorough. I kept it in mind and started using it. I would do a quarterly pest control service for my home and I switched over to Terminix because of that. Scheduling service through Terminix is very easy. I just call and say when I need it. I was getting an email at one point saying, “It’s time for your service,” but I did not get one last time.

I have been a customer with Terminix since Sept 2018. Not to mention I have spent over a 1000.00 in this short amount of time. Of course just got another bill in the mail which they still haven’t resolved my ant problem. So I called tonight to cancel my contract. The lady puts me on hold and guess what? 15 mins they are closed. Wow great customer service...ya right. Find another pest control company. This is the worst one ever and the worst customer service experience as well.

I've been with Terminix for a couple of years now and they have good representatives. Their technician comes out every month as a routine schedule and their service is thorough.

I went online and Terminix was rated very high. Also, it was very convenient for me at that time so I went with them. They come out once a quarter and they most recently came out for a routine schedule. Their techs are very polite and professional and the service has been perfect.

We had bedbugs and Terminix came out to do the job. The tech was strictly business and told us what he needed to do as well as what he saw. Now the bugs are gone. I will recommend Terminix to anybody.

The Terminix techs are great guys. They do what they are supposed to do when they come here. They told me that they could help get rid of the termites if they put a tent on. Anything inside the tent would die but I noticed there were termite drippings around. Terminix is okay.

Terminix is supposed to come out once every few months. But if we call them for anything, they would also come out. That’s part of the contract. When they come in, they just do their thing. Sometimes we don’t see them. Most of the time, they don’t come and tell management. But whenever we do catch them, I can tell them they should go check a certain trap or spray a certain space, and they would take care of it. I haven't noticed any little creatures or bugs either. So they're doing pretty good.

I've had an excellent experience with Terminix. They would usually give me a call a week in advance and then within an hour of arriving, I would get another call or text. I’m never there when they show up, so knowing that they would be coming out that day, I leave the gate open. They would come in and spray the backyard, and then later, paperwork would tell me what was done and what they found. I had issues in my backyard before but I don’t now, so obviously it’s working.

I’ve been doing Terminix for 20 years. They come once a year and they call and set an appointment. They inspect everything and make sure I don't have ants or termites, or any other thing that shouldn’t be here. The technicians have been very polite and very knowledgeable. They do not seem to be in a hurry and they ask questions, “Have you seen this? Have you seen that?” They do a thorough job inside and out and they know what they're doing. When I called Terminix, the reps were very helpful as well. Listened to why I was calling, and then connected me with the appropriate person. I would recommend Terminix to someone if they asked. Most of our friends already have a service one way or the other.

I had bedbugs and found out that I had them about a week before Thanksgiving. So, I had the people from Terminix come out. They did the first initial spray and from that point on, I have not seen any bedbugs at all. I had set up for them to come back out in two weeks and they did a second spray. I took the protection plan for one year and had them come out and spray a third time, just to be cautious. Terminix has excellent technicians. They were very helpful and answered any questions I needed answered. Terminix will have good recommendations.

There was a spot in my dining room that had termites and I called Terminix and talked to someone there. Scheduling a service was very easy and the tech that they sent was very polite. He had done most of the inspections around the outside even before I even made it home. He also had to do the inside and it didn’t take long as well. He was very accurate and extremely knowledgeable. Since his service, I haven't seen any pests.

I’m on a plan where I pay $80 every three months and anytime I call Terminix, they would come out. I was having an issue with cockroaches but I've seen a lot of difference. I don’t see them anymore. Although it’s starting and I've probably seen one or two now, I would call Terminix. I like for them to come out to spray all the time. That way, we’ll keep the cockroaches away. The technicians are real good too. They're real nice and polite.

I've been with Terminix for about 15 years now and I schedule a service with them over the phone. The technicians come in and they do their thing, then they go. Sometimes I have the same person, but more often, it's somebody different.

We have a contract with Terminix and they were out recently in our home for possible termites. Everything went well in scheduling a service with them. After I called them, they came out and were able to fulfill the time and date I gave them. The techs were all excellent. They were very professional and they knew what they were doing. Now, everything has been better and very satisfying.

I had ants that were flying, and then we later had thousands of tiny ants. We have Terminix come out every quarter, and the one that they are sending now, Gerald, is great. The guy before him was terrible as he hardly did anything. Gerald goes around and sweeps cobwebs around the outside of the house, and we hardly have anything ever now that he's been doing it.

We have been with Terminix for quite a few years and we've had great service from them. Somebody comes out and checks for termites. Then another technician comes out and does the spraying outside and around the house for ants and little critters that we don’t want in the house. We love the gentleman who have come to our home. They've been so nice in doing the things that we asked. If we had an insect in the house, then they made sure that the little critter was no longer there. We couldn’t be any more appreciative and I would recommend Terminix.

I initially signed up for service with Terminix as a precaution, and they come out quarterly to provide service. Their reps were very attentive to whatever concerns we had. Also, their technicians were very professional.

The Terminix tech was out here last week. He was so nice and really super. We treat him like family now because we're used to him. His personality and the job that he does are excellent. We've also had quite a few of the men for different things and every one of them knew their job and did it well. I haven't had any problems, inside or outside. Their service is great and I'd tell friends who ask about Terminix to go have them.

I've been using Terminix on and off since 2014. I have a contract with them for my mom’s house, which I’m taking care of right now, and I also used them when I was living in South Carolina. The relationship that I'm able to build with the technicians and the quality of service keep me going back to them. I love the techs that come out to my home. It’s usually the same person and so they have ownership, accountability, engagement and trust. They know me and they know my home, so they really understand my needs. They automatically come out once a quarter and before coming, the technician sends me a really good text saying that they'll be out and what they focused on the last time. They also say to let them know if I have any additional concerns so they could address it. Now the pest activity in my home is gone.

Each year, I have an annual check to make sure everything is good. So I think Terminix is really good. But that’s changing. They increase the annual fee each year and I don't feel very comfortable. I’m beginning to become a little angered that right now, it’s more than $200. All of the technicians are very nice though. Normally, Terminix would send an email about the appointment schedule. They would also call and if I can’t do the schedule, I would change the date.

Terminix has always been good and the new technician has been great. They come in and talk to us before they do the service and after the service. He is communicative and professional. He is in a good mood too. He is fast and he does his job. He lets us know, “I’m here, I’m doing this. Do you have any concerns?” Afterward, he says he took care of this and what their plan is moving forward. He leaves us the appropriate paperwork, then we just wait to be billed. We don't really have any complaints or concerns. It is really nice to have somebody who is invested in their job, cares about their work, and wants to partner with me because I don't wanna have to keep calling him and say there is a problem.

There was a time when we had bed bugs and roaches. Scheduling service with Terminix was easy. However, their techs were scheduled to come and then they called to reschedule, and then they showed anyway. Still, that was okay and both their techs have been very pleasant and professional. Pests have been gone since they serviced our home. Working with Terminix has been a way better experience than we ever had with Orkin. They have a better price and their guarantee was better overall.

We have Terminix come every three months and the techs were very helpful and professional. Our interactions have been great. They were in for a scheduled routine visit recently and one of the guys noticed that I had some work that needed to be done, which was taken care of.

We have mice at home and I’m not fast enough to catch them. I wouldn’t wanna catch them anyway as they'd probably bite me then I'd have a disease that'd kill me. And we’ve got two basset hounds but dogs don’t chase mice. So because of that, we hired Terminix back in October to have someone who would deal with the problem.

I kept Terminix when I got it and I have been using their service for 20 something years now. It was the best thing for me to have. I have a termite plan and they make sure I don’t have any problems. I have had to reschedule services with them before and it has been easy. I just call them and tell them I can’t be available, and there are no hassles and no haggling. The technicians they send out are all great. They do their job and they explain to me what they are doing. They are very professional and know their job. I’d grade them excellent in terms of professionalism and knowledge.

We had small termite damage that we needed to have checked out. I went online and called Terminix. The sales guy that came out and did the estimates and everything was really good. He accommodated my needs since no one lived at the house. He was able to meet up with me when I needed to and then set everything up the way I needed so it worked out well. There was like a little spot where we saw activity, but we treated it because of the sale. He went above and beyond what I needed.

Terminix comes to my place once a year to do an inspections. Though some of their techs are just filling time to get a paycheck, some are confident. The gentleman doing the service for me now has been very good.

Terminix comes out to do service every three months. We've had them for nine months and their reps have been professional. The spiders are gone since they serviced but it’s also winter. Also, we still have ongoing ants inside the house. But I haven't been here the last few times to tell them.

The experience with using the service of Terminix has been good so far and we're very happy with them. We have a regular schedule of four times a year and then, I would call them numerous times. The turnaround time is a week but they would always come and take care of the problem. Usually, their reps are nice. The technician who usually comes is great but the last time, Terminix sent somebody different, who I did not meet and only saw his picture in the email. There’s barely any pest activity especially during winter since the recent service. When we're in the month where there are very few insects, Terminix is a price to pay. However, in the summer and the spring, it really pays off. The experience has been excellent.

The tech who comes here is a sincere person and he does excellent service. I don't have to be behind him and he does what he needs to do. But some time back, we had one Terminix guy and we weren't happy with that person. He would always say that he would come this day at this time and we would make all the time available. But he wouldn't turn up and he would give different excuses. Our tech now sticks to what he says and we like him.

We have Terminix in the summer, once a month and they also just did a check up recently. Setting up the schedule has been a good experience and since the treatments the problem have been solved.

Terminix comes regularly and they’re great. I have the regular service all around the house and the gentleman that comes is very good. He treats for the regular pests and he always asks me if I need it inside. If he sees anything, he takes care of the stuff. He always calls us a day before and says that he’ll be coming for service at a particular time. Sometimes I’m not home and he does whatever he needs to, but if I’m home, he’ll always ask. I got to meet with him this time and told him this was the problem in the basement. He came, looked at whatever needed and was very courteous.

The people from Terminix were excellent in coming in and doing their job. They came back and the bugs were not in the house. I didn’t want their service terminated but we didn’t need it until May and they canceled my service. I want them back in May.

This is the first time Terminix came out. I had suspected termites and they confirmed it. The scheduling was no problem. However, it was extremely expensive for what they did. And I’m getting ready to call them in the next week or so because I’m very unhappy. I paid almost $1,100, and they said they come out once a year. That’s not right. The technician was very good though. He seemed to be very capable and he did a good job. He put the liquid in the ground, and then, he also set up little pods around my house. It’s just that I expect more service than that. They need to come out. We’ve had a lot of raids. And these pods, I don't know if they’re doing their job or not. I went with Terminix because of their name. Ever since I can remember, I’ve heard of Terminix and I thought this is a good company. But this is not the way to do business.

We scheduled an appointment online after hearing something in our walls. We scheduled the following evening and unfortunately got a call from the inspector (aka salesman) stating he needed to inspect our property in the daylight so we had to postpone until the following day. The next day he tells us we had either mice or squirrels or both as he saw droppings from both. He then went over our options for new insulation that he says is horrible which we said was too expensive. Then he quoted us a price for pest control (assuming this meant rodents AND bugs) for a 2 year span. I asked if the payment could come from me but could we use my husbands credit? He says yes and then after running his credit and paying with my credit card, he changes his mind and says oh no it needs to be in his name...so now we need to use my credit. (So two hits to our credit instead of one).

We love Steven, the Terminix technician that comes out. He always informs us what he’s gonna do and he sprays very well. This time, we didn’t have to have him to come inside but on the outside, he let us know that he was there and what he was doing, and then asked if we needed anything else. Then he came back and he double-checked everything. We’ve been with Terminix since 2001 and every now and then we just get something as simple as a spider. That’s about once every couple of years and nothing that’s continuous. Since having Terminix, we’ve had no pests and no problems.

I have been with Terminix for three years and my experience with them has been awesome. The technician comes every three months and if I have to reschedule my service, I call the technician. I have his number on my phone. If I call him and he could not come, he would call the other guy. They're both incredible and they've done the job well. They know their stuff and they're willing to work with you. There was a place where I had particularly bad termites which were just munching on the bait station big time, so the technician just put a couple more in instead of me worrying about it and not lasting the time frame between when they came and when they didn't.

I've had Terminix for about a year and a half for preventive maintenance. Thus far, their tech has been great. He does what he needs to do. If we have any problems, he'll take care of them, and he'll give us any recommendations as per the season for any sort of pests or bugs. Pest activity since has been at zero. He knows what he's doing.

We’ve had problems with termites in the past and we just have Terminix come through, do a sweep from time to time and there's been quite an improvement. Scheduling an appointment is simple. They call us. Also, there’s been a changeover with the technicians in the last year or so, and it’s been for the good. We appreciate the gentleman that comes out now and works very well.

When I first moved in 2004, we found termites. I used Oregon then. They came out and I had the contract with them at that time. They got rid of the termites but I saw where Terminix said that if I had a contract with them and if they ever found termites after inspecting it the first time, they would pay for the damage to the house. I thought that was great so I changed from Oregon to Terminix a long time ago. I have the pest control and a contract for termites with Terminix.

I have a regular quarterly service with Terminix and their reps provide good service. They send me a notification first and then Jan, the guy that actually does the service, calls me ahead. He goes around the property and if there is any issue, he lets us know. Since having Terminix, we don’t have that big of an issue with pests anymore.

I went with Terminix due to their reputation and I've been with them for 10 years now. The interactions I've had with their reps have always been good and the techs who come out were great. They come routinely, at least every three months, and then there’s the termite service that they provide. I would recommend Terminix.

Terminix was already with the house when we moved into it and my husband just kept it up. We have an automatic pay set up and they come when they’re scheduled to. They let us know that they’re coming. Most recently, they came out to do a routine spray. The technicians who come out have been very pleasant. Sometimes, we’re not here and they go ahead and do what needs to be done and puts the stuff on the back porch.

We've had good luck with Terminix. They're an excellent company and I use their termite services where they come by once a year and check. Their techs were always really helpful. They pointed out little things to look for and they were very knowledgeable.

I have a long story about our Flea problem which I must condense here. The infestation began away from our home in July 2018 with someone who walked dogs in Queens NYC. That person became overwhelmed with fleas in their apt and moved out due to the infestation in late August - to our house. The fleas bit our dog, but he was never infected due to use of Frontline Plus - whenever the Frontline started wearing out he started scratching (which was about every 3 weeks) and then we would retreat him.

We’ve used Terminix for over 10 years for regular pest control and we would recommend them. They come out every three months and the service is automatically scheduled. The technician would spray the house and the yard, and the service is always excellent. We have minimal pest activity, if any.

I would recommend Terminix in a heartbeat. I had had them for my house in Atkins and when I needed pest control services, I gave them a call because I was familiar with them. Their representatives have been great and their technicians come out once a year. With them, we haven’t had any more termites. The only thing is I think they are extremely high. I noticed this last year that they gave me a break. I thought that was just about what the price should be. I thought 18 was the most reasonable of their rates that they had offered. I didn’t understand why they really went down a lot. But now, I noticed that with the new bill that came in, they’ve gone back up to being extremely higher than other companies. I don’t understand that too.

I started with Terminix in 1986 and they’ve been good, on time and done the job they were contracted to do. I got a regularly scheduled pest control. If I have any problems, I call them and they come right out within two or three days or a week. Most of the technicians are very friendly, and wear the tags and uniforms they are supposed to wear. I’ve talked with all of them to find out what they think about this, that, or the other as far as keeping my house and my family free of things that we wanna be free of. Although they do my house and right around the house where I’ve got some land, they don’t do any of that. They tell me how to do it and what to use. Other than the usual chiggers and ticks, there are no problems on my property.

Scheduling with Terminix is alright, though we did have our moments. One thing I didn’t like was that they would just send anybody, and I’m one of those ones where if they’re gonna send somebody out, I would prefer the same person because they know what’s going on. A lot of the technicians seemed like they didn’t care. I spoke to customer service and they said that there was nothing they could do about sending technicians the way that they were. They would relay it on to who you needed to go to, but it seemed like it was just the same thing every time.

We have the standard bi-monthly inspection with Terminix. I get an email about a week ahead of schedule, and then, if that doesn't work for me, I can reschedule it. I also get a call the day before and when the technician's on his way. The technicians they send out have been very good, very friendly, polite, courteous and know their business.

Terminix does their service for us every three months and our experience with them has been fine. They call and tell me they will be here the next day or the next two days. Then, they will give me a time limit, like between 9:00 and 11:00 or what time they are gonna be here, and I wait for them. The tech, Jack, does a perfect job. We've had him for a long time and he's very nice. He has sprayed for bugs and termites. I also had roaches and he came out, sprayed and got rid of them. Everything’s fine and I’m very satisfied with the experience. Since having Terminix, we don’t have any termites or any roaches. They're great and I like them.

The Terminix techs are doing pretty well for what they are able to do. Recently I had a routine schedule and they were pretty reasonable when I talked with them. They were also very helpful so I was satisfied.

We had Terminix come out quarterly. They let me know when the schedule is and when they are coming an hour before they arrive. And if we ever had to reschedule the service, we just call it in and reschedule. Our experience with their technicians had been very good. We had a different person who did our yard recently and he was very courteous and professional. Since having the service, we were able to control the critters and the centipedes that I do not like were pretty much eradicated. We were more than satisfied that was why we stayed with Terminix but we had to stop the service because we are turning out the house. We intend to go back and have the services reinstated as soon as our house is rebuilt in about a year.

Terminix is sending the notification when they're coming to my cousin's email, so mostly, I don't know anything until my cousin lets me know. But Tommy, the primary person from Terminix that comes to my home, always calls me to say he's gonna come and always accommodates the time to my best convenience. Tommy comes every three months. But twice I asked him to reschedule because of the snow, and I didn't want him to come. He cares, pays attention to what I need and want and does the service really well. Everything is perfect.

We tried to cancel our service after a few months when we felt it was not useful. Terminix said we had a mouse problem outside our garage door and set out traps. It was actually a bat problem and we solved it with a bright light there at night since the bats were just eating there and not actually living there. The email portal and voice messages did not return communication from Terminix like it said it would. Messages were sent to both regional managers who did not contact us. Multiple messages were responded to with the occasional form letter.

I have been using Terminix for pest control for five months, and scheduling a service has not been great. They've sent out three different technicians, but they didn’t clarify the person who was going to do this and do that. They just said, “Hey, my guy’s gonna come out to do everything." So I had a bunch of different people in my house and I felt like they thought they were doing it for free. They were respectful but kind of with an attitude.

We bought the house a year ago and although there was no sign of anything, we we wanted to get a good treatment on it. We got Terminix to treat the place for a year. I called them up and they came out, did an inspection on it, came and sprayed. Terminix comes out a few times with a spray and scheduling the appointments was simple as heck. They called, told me what they would do and asked what day would be good for me. All of the technicians that I’ve met and talked with were really good as well. They did their job and were nice and courteous. I've had a good experience with Terminix. We didn’t have pests before and we got nothing now. So I guess it does good. Terminix seems to be doing it right.

I have been with Terminix for almost six months and my most recent experience with them was good. Their technician was nice. He asked me how it was and where all I needed to be sprayed. Then he sprayed the house and left. I was dealing with roaches and they were running around. But now, I don't have them anymore. I would refer Terminix to my friends and family.

We've been using Terminix for about a decade. I had purchased a new home, which was about 10 months old, and I wanted to protect it. A gentleman was out in the neighborhood looking for new clients because it was a relatively new neighborhood. I started talking to him and he offered me a special. Since the most recent service, the pest activity is in the minimal to none. But if I happen to see spiders inside, I'd make a call to Terminix and they'd come back out and spray again.

I've been here for 10 years and we've used Terminix the entire time I have been here. We have the same technician each time and he comes around to spray every three months. We have a scheduled time but if we need him to come for any problem, we just call and he comes out. He is great. He is very professional, helpful and friendly. He's one of those you don't mind seeing come. In terms of the pest situation, things are fine up here in my office. Nobody has complained to me and if I don't hear any complaints, everything is wonderful.

Terminix comes to check my place every three months. They call ahead and their reps have all been good to me. Whenever their tech Dina comes over she is as sweet as can be. She's really professional at her job and answers any questions I ask her. She's really friendly and polite too. She's like a friend coming over to visit. I'd definitely recommend Terminix.

Terminix has a contractor that comes out quarterly. They spray outside and inside we have some traps. They check them and make sure that they’re full, and they throw them if necessary. They notify us by email when it's time for the service and their techs do the job when they're out here. If there’s any problem, they tell us. And if we have any concern, we tell them and they take care of it. They’re in and out without any nonsense and the treatment that they've been doing is working. I would refer them to people who ask me for a recommendation.

I’ve had a lot of technicians and finally, I got fed up, called the manager in Temple and said, “I want Ricky back or I’m dropping Terminix.” Immediately, I got Ricky back as my technician. I tell him when I want him to come out, he shows up and it’s been like that ever since. Most of the time, I don’t see any pests except for the fire ants and I think I live on the fire ant kingdom because no matter what happens, Ricky sprays, does everything he knows how to do, and these certain times of the year, here come the fire ants. It’s like trying to kill a wild feral hog. You’re not gonna get rid of them.

I initially contacted Terminix for maintenance. It was just a precaution. I've had their service for about 3 years now and they come out to provide service about 4 times a year. Everything has been good and the representatives have been very helpful. The technicians are very professional, timely, and courteous. Since having Terminix, there has been nothing to worry at all.

We were having some waterbugs and we had one time where we got some bed bugs through a transport. Terminix came in to spray for those. They normally come every 30 days and spray for bugs. Since then, we’ve not had any more issues. Occasionally we’ll find a bug, but the technician is just not able to get to every single room sometimes because our rooms are shut up if one of us doesn’t follow him around and open them for him.

We have a lot of rain and the pests come and go. But the situation is good. I have regular service done and that's easy to schedule with Terminix. We've been with them for 10 years and we stuck with them for the brand name. The technicians are also knowledgeable and very good. Most of the time, I have the same technician coming out.

I've been with Terminix since October and I love them. I had mice in my house and they came and did everything for me. Every time I called them up, their reps would come out the next day and replace the traps for me. Now, there are no more mice at all. They were very friendly. I had a different company before and they were terrible. They all had attitudes and didn't wanna come out. Terminix is completely different and they’re amazing.

Terminix comes to us twice a year for routine service. We had termites on an outside door to a shed that’s attached to the house when we initially contacted them. We have not had any since. The ants that used to come into our house once in a while never come in anymore either. We're pleased with this company.

I have been with Terminix for 10 plus years. At the time I got them, I chose them because of the service and the price they offer. I contacted them originally to do preventative work and then they come out to do service every three months. My interactions with their reps have been very good and I'm very pleased with the technicians. We haven’t had any problem since having Terminix and the service has been satisfactory.

Initially, we had bedbugs and Terminix sprayed our house for that. We've not had any trouble with that since then. They come out once a quarter and although there were a couple of roaches, I've not seen any since the service. Greg is the guy that I've been talking to. He sprayed my dad's house and he's very nice and friendly. I've been pleased. He calls in advance when he comes out and he explains what he's gonna do. Then afterwards, he calls, follows up and tells us what he did. He makes sure we don’t have any questions. He's very thorough.

We have Terminix for insect and rodent control. They contact us every three months and they leave a message. They spray the outside in the garage. And if I have a problem inside, they come in and address the problem inside. I'm satisfied with them.

I have a contract with Terminix and they come on a quarterly basis, but if they need to come in between, I call them and we schedule an appointment. It's mainly for ants and spiders, and they’ve been spraying for that. However, they cannot really terminate or eradicate the pest activity in my home. The ants have been taken care of, but we still see silverfish all the time. As with the spiders, unless they have direct contact with the insecticide, you cannot really kill them. Also, I had the inspection for termites and I found the prices to be very high. Maybe Terminix could be more affordable on that part so I could do more service with them. Nevertheless, the gentleman who's been handling my account is professional and prompt. I'm very happy with him.

Terminix was referred by my sister-in-law. I contacted them for mice and I've been working with them for this problem since October. I had their reps put notes in my account because I'm not there a lot and the doors are locked and they just do the stuff they need to when I set my account up. However, they were supposed to come after the first time they came and fix the door that still didn’t get done, but then they never came back. I called and reminded somebody about it, and then when they were coming to do it, I wasn't at home and I don’t think they did it. Nevertheless, the mice were eliminated and it's all good. I've been happy with everything.

I have been with Terminix for about a year and a half now and I went with them over other companies because of the price of service. Their techs come every quarter but they also come in between sometimes for termite inspection. While the termite issue still reoccurs occasionally, it's expected. The technicians are knowledgeable and are good at their job. I’m very satisfied with Terminix's service.

I've used Terminix for about 30 years and they've been excellent. They call me ahead of time if they're coming out. Plus I'll get a text that go with the calls. The techs are knowledgeable on what they're doing and they keep me in the loop with what's going on. I'm very satisfied.

I've been with Terminix for two years now. They provide monthly service where they come out, inspect their traps and put down whatever bait is needed. We recently got some more traps put on our facility property. The district manager came out and did a site map. Then the next day, the technician came out and redid all the traps. Also, when the technician sprays in the office, I see some of the bugs that are actually dying. Since the service, I haven't seen any rodents or pests.

Terminix comes out four times a year to provide service. Most recently, their technician came through the door, said that he was here and let us know when he was finished. He showed up on time and was thorough. Since having the service, we haven't seen any pest activity.

We had cockroaches from our neighbor but we haven’t seen a bug since Terminix started. They come out every three months and the technician does a good job.

I've been using Terminix for a year now and I call them as needed. Scheduling service through them online has been okay. They usually call and email before their techs head to our home. Their techs come in, greet me and then I say what I want to be done that day. They even do the alley behind me. If I have any special concerns, like changing something up the stove or if I need them to make sure to spray the basement, I say so. Since their most recent service, the pest activity around our property has been okay. They do what they're hired to do.

I received an email that told me when Terminix was gonna be here and their technician was nice, courteous, informative, and pushy. I've been working with Terminix for 30-plus years now and every time they come to do the annual termite inspection, they have something to sell. I don't appreciate their sales pitch. I just want them to tell me if I've got termites and what they're gonna do about it, and go. Other than that, we haven’t had any termites after 30 years so the service is effective.

When I have my termite inspection with Terminix I don’t ever get a notice. They just show up, but my pest control that comes once a quarter is amazing. Keith, the bug guy, is wonderful. He normally calls me before he heads this way. I also get an email saying that I've been scheduled and to call if it's not a good time. He always tells me what I need to do in order to make sure that bugs don’t get into my house and what he put down. I don’t have to read what he's done because he explains it to me before he leaves. He's always happy, on time and professional.

I hired Terminix in January of 2018 to get rid of rats in a detached garage. Almost $20,000 later, the garage was never treated. I then negotiated with Terminix for nearly 10 months, and had to hire a lawyer to get the bill lowered to a reasonable (but still not fair) amount of $5,000. I made my final payment on time a few weeks ago, only to find out that the company had turned my account over to collections as delinquent back in December. So now to add insult to injury, my credit has been affected. From the salesperson I dealt with initially (a total conman) to the revolving door of regional managers to their corporate lawyers, I don't believe anyone affiliated with this company has the customer's best interest at heart. Terrible, terrible -- seemingly never-ending -- experience. I will never do business with Terminix again. If I could have given no stars, I would have.

liquid service would be credited back to me. Now they say it won't. That it was part of the payment for the traps. I feel ripped off and unhappy.

The tech they sent out to us was all about himself. We made an appointment, the time slot ahead of mine was open but I had to work so that one wouldn't work. He came the appt time slot before my actual appt. Then left and rescheduled because he didn't want to wait. The second time he came out he send a text saying he would be there on this time and date. (He scheduled his own appt.) I did not confirm or agree to this date and time but he showed up anyway. We were charged for that visit. First visit he keep arguing with me that the problem was not as bad as I was making it sound. This is my house. You were here for 5 minutes and only looked in certain areas not where I told you. I was very unhappy with dealing this the tech.

Scheduling with Terminix on this particular house I've been in for 2 years has been difficult. I get a notification on email and then it tells me a number that I could call to confirm or to adjust it. I try calling the number. It's an automated number. No one ever returns my call for that number. And then, they don't show up on that scheduled time. So when I see those notifications I pretty much ignore them. A technician will then call me like a day or two ahead of when they have on their schedule, and it doesn't necessarily coincide with the email notification. So, it's almost like they are invisible for me to talk to, until that technician finally calls.

We had a problem with bedbugs and we contacted Terminix. Their tech was really helpful and friendly. He showed us where the bedbugs were coming from and explained a lot of things to us. Now, the bedbugs are gone.

I started with Terminix last year and they come out quarterly unless I call them sooner. The quality of service provided by the representatives when I call has been good and the technicians have been very professional. Since having their service, I haven't been seeing anything except for a few spiders here and there.

I have two places with Terminix and I’ve been satisfied with their work. They usually call and say somebody’s gonna be there and to make sure our pets are put up. We don’t have any outside pets, so they just do the inspection of the bait stations around the house. I usually talk with the techs as they do their work and they ask me if I've seen anything or if there's any place that I need to have sprayed. I usually have some problems with spiders around the doorways, and we just have a cordial conversation about what I feel like I need to do. They leave me a paper copy of what they find or any information that I need to know.

Terminix comes out here every three months and all my interactions with their techs have been good. They’ve all been nice and friendly, they let me know when they’re here and when they leave. If I have to reschedule, they’re always good with me. I’m very satisfied with my experience. Terminix has kept all the pests away.

Terminix does a satisfactory job. I've been with them for about 25 years and I haven't had any problems. They let me know when they're coming, show up where when they're supposed to and do their job then get out. They come out four times a year and the schedule is predetermined with my agreement. A couple of weeks in advance, they send me an email saying when they're planning to come and ask if it's agreeable. If it's not agreeable, I let them know and then they reschedule. They did this for the house I live in and a piece of rental property I have.

We've been very happy with Terminix. They come to follow up every three months we get. They call me and tell me when they're coming, and it works out good for us. The tech that came out was very good. He was friendly. He explained what he was doing. He said if I have any issues between that and the next visit, to call and he'll come back.

I'm dealing with pests outside of the house and Terminix has done a very good job. I've been very friendly with all of their reps and everybody who have ever been here have been very good. The technicians go about their job and I go about mine. I'm very pleased with what they do.

It seems illegal for a long standing customer with absolutely zero past claims history who receives the annual bond renewal to see a 400% to 500% increase. From $320 to $1499.00. This is widespread in the Mobile, AL area. Buyer BEWARE!

We’ve been with Terminix for over 35 years and we’re very pleased with them. Every single technician that they send knows his job and is very polite. If I need them to come back because of another problem we have, we have no problems. We pay yearly and then they come about every four months. They check outside. Most recently, they did a standard visit. I was concerned about one millipede that has gotten upstairs and the tech treated the inside for that and that was it. The Terminix tech comes automatically and in case we’re not home, we show him how to get in. We have some security measures in place and we only give it to the one that was here before and we’ve never ever had any problems with them. They also send me a text or call me, so we always know that they’re gonna be here. We love our Terminix service.

I've used Terminix for about four years now and I have a regular service through them every three months. Then if I need them, they would come back out and do whatever needs to be done. They have one tech who is really good and he had tried to help with whatever I needed done. He had told me to let him know if I see something that he needs to do here and he would go from there. His knowledge is really good, too. There were two other techs that come out and they’ve been nice as well. I would recommend Terminix.