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Cove vs. SimpliSafe

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Cove

What is the difference between SimpliSafe and Cove?

SimpliSafe and Cove are home security companies with similar equipment and monitoring options. Neither company requires a contract, and each offers a 60-day trial period. SimpliSafe offers more smart-home devices, including locks and doorbells. Though it has a similar price point and trial period, Cove provides price locks and monthly equipment rewards.

Installation and cost

simplisafe logocove logo
Installation typeDIYDIY
Installation feeFreeNone
Upfront costBuild-your-own systems start at $129 with interactive monitoringVaries based on equipment
Trial period60-day return window60-day money-back guarantee
Contract termsNo-contract options availableNo term contracts
simplisafe logoDIYFreeBuild-your-own systems start at $129 with interactive monitoring60-day return windowNo-contract options available
cove logoDIYNoneVaries based on equipment60-day money-back guaranteeNo term contracts

Monitoring plans and pricing

simplisafe logocove logo
Monitoring price range$15 to $25/month$15.00 to $24.99/month
Monitoring optionsProfessional or self-monitoredProfessional
Self-monitoringFreeNot offered
Upgraded self-monitoringNot offeredNot offered
24/7 professional monitoring$15/monthStarting at $15/month
Upgraded professional monitoring$25/monthStarting at $25/month
simplisafe logo$15 to $25/monthProfessional or self-monitoredFreeNot offered$15/month$25/month
cove logo$15.00 to $24.99/monthProfessionalNot offeredNot offeredStarting at $15/monthStarting at $25/month

Security equipment

simplisafe logocove logo
Wired or wireless?WirelessWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensor
Keychain remote
Siren
Panic buttonMedical panic button
Yard sign
simplisafe logoWirelessIndoor and outdoor cameras
cove logoWirelessIndoor and outdoor camerasMedical panic button

Smart-home features

simplisafe logocove logo
Smart locks
Smart lights
Smart thermostat
Garage door control
Temperature sensorHeat detector within smoke detector
Water sensor
Smoke detector
CO2 detector
simplisafe logo
cove logoHeat detector within smoke detector

Technology

simplisafe logocove logo
Mobile app
Mobile app monitoring
iOS rating4.82.3
Android rating4.32.5
Notification/alert optionsPush, text and emailPhone, email, text and push
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsApple Watch, August Locks
simplisafe logo4.84.3Push, text and emailApple Watch, August Locks
cove logo2.32.5Phone, email, text and push

Reputation on ConsumerAffairs

simplisafe logocove logo
Overall star rating2.883.26
Verified customer reviewsSimpliSafe reviewsCove reviews
simplisafe logo2.88SimpliSafe reviews
cove logo3.26Cove reviews

All information accurate as of publishing date.

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    SimpliSafe

    SimpliSafe is a home security company that provides professional monitoring services and well-designed equipment. Equipment options are broad and include add-on sensors and smart-home features like smart locks, cameras and doorbells. Depending on the monitoring plan, its 24/7 professional monitoring team can summon help to your home for fires, intrusions, medical events and more. The monitoring service is affordable and runs monthly with no contract, but you must buy the equipment upfront.

    SimpliSafe packages

    • Standard: SimpliSafe's Standard plan includes 24/7 professional emergency and fire monitoring with a built-in cellular connection. This plan costs 50 cents per day.
    • Interactive: The Interactive plan adds unlimited camera recording, video storage, video monitoring, advanced alerts and notifications, Amazon or Google Assistant integration and water damage and temperature monitoring. It costs 83 cents per day.

    What SimpliSafe customers say

    SimpliSafe customers say the system has competitive pricing and is easy to set up and install. They also like the remote monitoring capabilities through SimpliSafe’s app. Some customers who chose to get help with install instead of going the DIY route describe issues with the contractor SimpliSafe uses for installations.

    The system is very easy to install and gives you total and complete control of every aspect of the alarm system ... It is all controlled with a smartphone and can be armed/disarmed remotely and cameras viewed as well. It is a very good system and the cost is very low with NO long term contracts. The ONLY setback is that you need to buy all the equipment upfront.”

    Kevin of Waco, TX

    Cove

    Cove is a home security company that offers a sleek touch-screen control panel, cameras, sensors and other equipment to improve your home's safety. It uses a three-factor communication process that utilizes phone, text and a live operator to contact you in case of an emergency. Equipment and monthly monitoring costs are affordable, and monitoring plans can be canceled at any time. With Cove Plus, the monthly monitoring price is locked in and there's a rolling $5 monthly credit that you can use towards new equipment.

    Cove plans

    • Cove Basic: The Basic plan includes 24/7 monitoring, a three-factor alert system, cellular connection, automated system checks, battery backup and a one-year equipment warranty. This plan costs 50 cents per day.
    • Cove Plus: The Cove Plus plan includes everything from the Basic plan and adds a lifetime equipment warranty, smartphone control and voice control integration. Monitoring with this plan costs 83 cents per day.

    What Cove customers say

    Cove customer reviews describe an easy installation process, a good support team and customer service that goes the extra mile. There are mixed reviews for Cove on ConsumerAffairs, with some customers describing issues with cancellation, false alarms and other equipment concerns.

    The overall experience with Cove has been great. I can't compare them to others, as this is my first home alarm company I've used, but they've never given me a reason to seek another company. Great customer service, great security performance... I know it works because the various alarms have been triggered and it was always accurate. I've recommended several people to use this and continue to do so.”

    Michael of Santa Fe, NM

    Which is better: SimpliSafe or Cove?

    SimpliSafe offers more options for smart-home integrations but is a little more complicated to install. Cove is affordable and easy to install, and it has perks like equipment rewards, three-factor communication and lifetime equipment warranties.

    • SimpliSafe is best for customers interested in smart-home integrations and monitoring.
    • Cove is best for customers who want a simpler home security system with a customer-friendly interface but not as many smart-home integrations.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.