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Ring vs. SimpliSafe

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team

What is the difference between Ring and SimpliSafe?

Ring and SimpliSafe are industry-leading home security companies that offer a wide variety of standard and smart devices. Equipment pricing is similar, but Ring's monthly monitoring cost is less expensive than SimpliSafe’s. Ring offers a self-monitoring option and a broader range of products, including smart lighting and locks, while SimpliSafe specializes in professional monitoring and offers more security-specific features.

Installation and cost

ring logosimplisafe logo
Installation typeDIY or professional via X LineDIY
Installation feeNone if DIYFree
Upfront costEquipment ranges from $60 to $1,010Build-your-own systems start at $129 with interactive monitoring
Trial period30-day free trial of Ring Protect Plus60-day return window
Contract termsNone; discount for prepaying annuallyNo-contract options available
ring logoDIY or professional via X LineNone if DIYEquipment ranges from $60 to $1,01030-day free trial of Ring Protect PlusNone; discount for prepaying annually
simplisafe logoDIYFreeBuild-your-own systems start at $129 with interactive monitoring60-day return windowNo-contract options available

Monitoring plans and pricing

ring logosimplisafe logo
Monitoring price rangeFree self-monitoring; $3 to $10/month for professional monitoring$15 to $25/month
Monitoring optionsProfessional or self-monitoredProfessional or self-monitored
Self-monitoringFreeFree
Upgraded self-monitoring$3/month to store recorded videoNot offered
24/7 professional monitoring$10/month$15/month
Upgraded professional monitoringNot offered$25/month
ring logoFree self monitoring; $3 to $10/month for professional monitoringProfessional or self-monitoredFree$3/month to store recorded video$10/monthNot offered
simplisafe logo$15 to $25/monthProfessional or self-monitoredFreeNot offered$15/month$25/month

Security equipment

ring logosimplisafe logo
Wired or wireless?BothWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensorWith Alexa-enabled devices
Keychain remote
Siren
Panic button
Yard sign
ring logoBothIndoor and outdoor camerasWith Alexa-enabled devices
simplisafe logoWirelessIndoor and outdoor cameras

Smart-home features

ring logosimplisafe logo
Smart locks
Smart lights
Smart thermostat
Garage door controlWorks with Chamberlain garage door openers
Temperature sensor
Water sensor
Smoke detector
CO2 detector
ring logoWorks with Chamberlain garage door openers
simplisafe logo

Technology

ring logosimplisafe logo
Mobile app
Mobile app monitoring
iOS rating4.54.8
Android rating3.74.3
Notification/alert optionsPushPush, text and email
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsApple Watch, August Locks
ring logo4.53.7Push
simplisafe logo4.84.3Push, text and emailApple Watch, August Locks

Reputation on ConsumerAffairs

ring logosimplisafe logo
Overall star rating4.12.88
Verified customer reviewsRing reviewsSimpliSafe reviews
ring logo4.1Ring reviews
simplisafe logo2.88SimpliSafe reviews

All information accurate as of publishing date.

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    Ring

    Ring is a home security company that provides both self-monitoring and professional monitoring services. While the company doesn't sell glass break sensors, it does offer a wide variety of smart devices, including smart locks and smart outdoor lighting. Ring offers lifetime theft protection, so if you report a stolen device within 15 days of the incident, you'll receive a free replacement. Products are also covered by a comparatively short trial period of 30 days.

    Ring packages

    • Free: All Ring customers receive a few free services. These services include motion-activated notifications, real-time video, two-way talk and lifetime theft protection.
    • Basic: The Basic plan offers 60-day video history, video saving and sharing, snapshot captures, people-only notifications and rich notifications. This plan costs $3 per month, or $30 if you pay for a year — an annual savings of $6.
    • Plus: With the Plus plan, you receive everything in the Basic and Free tiers plus 24/7 professional monitoring, extended warranties on devices and a 10% discount on select Ring products. This plan costs $10 per month, or $100 for an annual purchase, which saves you $20.

    What Ring customers say

    Ring has overall positive customer ratings on our site. Reviewers comment on the simple installation and remote accessibility features. Through your phone, you can see and speak to people at your door, which makes it easy to keep track of deliveries and unexpected visitors.

    It alerts me to persons at my door and activities in the front of my house. Also, there are neighborhood reports to keep me aware of burglaries, break-ins, and other things of concern.”

    Janet of Berkeley, CA

    Occasionally, customers complain about replacing the batteries or network connection issues, but they say the app is helpful and easy to use.

    SimpliSafe

    SimpliSafe provides reliable, professional 24/7 monitoring through advanced home security devices. The company offers equipment that integrates with smart-home devices, including ones manufactured by other companies. You can purchase a variety of equipment from SimpliSafe, including complete alarm systems, smart locks and cameras. The company offers a 60-day satisfaction guarantee on all products.

    SimpliSafe packages

    • Standard: This base monitoring plan offers 24/7 professional monitoring, including alerts for emergencies and fires. It uses a built-in cellular connection to contact authorities if needed. Standard monitoring costs $15 per month.
    • Interactive: The Interactive plan expands the offerings of the Standard plan by adding unlimited video recording, video storage, multifactor alerts, private notifications, smart-home integrations, water damage monitoring and temperature monitoring. This plan costs $25 per month.

    What SimpliSafe customers say

    SimpliSafe has mixed reviews on our site, with happy customers talking about the ease of the DIY install, great customer service and technician support.

    The SimpliSafe system is a great system that is easy to set up. I love that it only took me a few hours to have my entire house secured. The app is easy to use and the customer service team is good. I have the smart lock and it works great. I look forward to adding the doorbell...

    Zachery of Cleveland, OH

    Customers who experienced issues mentioned equipment failure, including false alarms and sensor issues, and various issues with customer support. Overall, many customers seem happy with the pricing of the system, calling it a cost-effective security solution.

    Bottom line: Ring or SimpliSafe?

    Ring is geared more toward self-monitoring for smart-home systems, while SimpliSafe is great for those who want multiple options with professional monitoring. Both offer similar security devices, but Ring has additional options to expand your home's functionality.

    • Ring is best for customers who want a self-monitored system with all the bells and whistles.
    • SimpliSafe is best for customers who want a more traditional, professionally monitored security system with smart-home integrations.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.