Ring vs. SimpliSafe

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Written by Amelia York
Edited by Justin Martino

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    What is the difference between Ring and SimpliSafe?

    Ring and SimpliSafe are industry-leading home security companies that offer a wide variety of standard and smart devices. Equipment pricing is similar, but Ring's monthly monitoring cost is less expensive than SimpliSafe’s. Ring offers a self-monitoring option and a broader range of products, including smart lighting and locks, while SimpliSafe specializes in professional monitoring and offers more security-specific features.

    Installation and cost

    ring logosimplisafe logo
    Installation typeDIY or professional via X LineDIY
    Installation feeNone if DIYFree
    Upfront costEquipment ranges from $60 to $1,010Build-your-own systems start at $129 with interactive monitoring
    Trial period30-day free trial of Ring Protect Plus60-day return window
    Contract termsNone; discount for prepaying annuallyNo-contract options available
    ring logoDIY or professional via X LineNone if DIYEquipment ranges from $60 to $1,01030-day free trial of Ring Protect PlusNone; discount for prepaying annually
    simplisafe logoDIYFreeBuild-your-own systems start at $129 with interactive monitoring60-day return windowNo-contract options available

    Monitoring plans and pricing

    ring logosimplisafe logo
    Monitoring price rangeFree self monitoring; $3 to $10/month for professional monitoring$15 to $25
    Monitoring optionsProfessional or self-monitoredProfessional or self-monitored
    Self-monitoringFreeFree
    Upgraded self-monitoring$3/month to store recorded videoNot offered
    24/7 professional monitoring$10/month$15/month
    Upgraded professional monitoringNot offered$25/month
    ring logoFree self monitoring; $3 to $10/month for professional monitoringProfessional or self-monitoredFree$3/month to store recorded video$10/monthNot offered
    simplisafe logo$15 to $25Professional or self-monitoredFreeNot offered$15/month$25/month

    Security equipment

    ring logosimplisafe logo
    Wired or wireless?BothWireless
    Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
    Video doorbell
    Control panel
    Motion sensor
    Entry sensor
    Glass break sensorWith Alexa-enabled devices
    Keychain remote
    Siren
    Panic button
    Yard sign
    ring logoBothIndoor and outdoor camerasWith Alexa-enabled devices
    simplisafe logoWirelessIndoor and outdoor cameras

    Smart-home features

    ring logosimplisafe logo
    Smart locks
    Smart lights
    Smart thermostat
    Garage door controlWorks with Chamberlain garage door openers
    Temperature sensor
    Water sensor
    Smoke detector
    CO2 detector
    ring logoWorks with Chamberlain garage door openers
    simplisafe logo

    Technology

    ring logosimplisafe logo
    Mobile app
    Mobile app monitoring
    iOS rating4.54.8
    Android rating3.74.3
    Notification/alert optionsPushPush, text and email
    Home automation capabilities
    Voice integration
    Amazon Alexa
    Google Home
    Other integrationsApple Watch, August Locks
    ring logo4.53.7Push
    simplisafe logo4.84.3Push, text and emailApple Watch, August Locks

    Reputation on ConsumerAffairs

    ring logosimplisafe logo
    Overall star rating3.63.0
    Verified customer reviewsRing reviewsSimpliSafe reviews
    ring logo3.6Ring reviews
    simplisafe logo3.0SimpliSafe reviews

    All information accurate as of publishing date.

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      Ring

      Ring is a home security company that provides both self-monitoring and professional monitoring services. While the company doesn't sell glass break sensors, it does offer a wide variety of smart devices, including smart locks and smart outdoor lighting. Ring offers lifetime theft protection, so if you report a stolen device within 15 days of the incident, you'll receive a free replacement. Products are also covered by a comparatively short trial period of 30 days.

      Ring packages

      • Free: All Ring customers receive a few free services. These services include motion-activated notifications, real-time video, two-way talk and lifetime theft protection.
      • Basic: The Basic plan offers 60-day video history, video saving and sharing, snapshot captures, people-only notifications and rich notifications. This plan costs $3 per month, or $30 if you pay for a year — an annual savings of $6.
      • Plus: With the Plus plan, you receive everything in the Basic and Free tiers plus 24/7 professional monitoring, extended warranties on devices and a 10% discount on select Ring products. This plan costs $10 per month, or $100 for an annual purchase, which saves you $20.

      What Ring customers say

      Ring has overall positive customer ratings on our site. Reviewers comment on the simple installation and remote accessibility features. Through your phone, you can see and speak to people at your door, which makes it easy to keep track of deliveries and unexpected visitors.

      It alerts me to persons at my door and activities in the front of my house. Also, there are neighborhood reports to keep me aware of burglaries, break-ins, and other things of concern.”

      Janet of Berkeley, CA

      Occasionally, customers complain about replacing the batteries or network connection issues, but they say the app is helpful and easy to use.

      SimpliSafe

      SimpliSafe provides reliable, professional 24/7 monitoring through advanced home security devices. The company offers equipment that integrates with smart-home devices, including ones manufactured by other companies. You can purchase a variety of equipment from SimpliSafe, including complete alarm systems, smart locks and cameras. The company offers a 60-day satisfaction guarantee on all products.

      SimpliSafe packages

      • Standard: This base monitoring plan offers 24/7 professional monitoring, including alerts for emergencies and fires. It uses a built-in cellular connection to contact authorities if needed. Standard monitoring costs $15 per month.
      • Interactive: The Interactive plan expands the offerings of the Standard plan by adding unlimited video recording, video storage, multifactor alerts, private notifications, smart-home integrations, water damage monitoring and temperature monitoring. This plan costs $25 per month.

      What SimpliSafe customers say

      SimpliSafe has mixed reviews on our site, with happy customers talking about the ease of the DIY install, great customer service and technician support.

      The SimpliSafe system is a great system that is easy to set up. I love that it only took me a few hours to have my entire house secured. The app is easy to use and the customer service team is good. I have the smart lock and it works great. I look forward to adding the doorbell...

      Zachery of Cleveland, OH

      Customers who experienced issues mentioned equipment failure, including false alarms and sensor issues, and various issues with customer support. Overall, many customers seem happy with the pricing of the system, calling it a cost-effective security solution.

      Bottom line: Ring or SimpliSafe?

      Ring is geared more toward self-monitoring for smart-home systems, while SimpliSafe is great for those who want multiple options with professional monitoring. Both offer similar security devices, but Ring has additional options to expand your home's functionality.

      • Ring is best for customers who want a self-monitored system with all the bells and whistles.
      • SimpliSafe is best for customers who want a more traditional, professionally monitored security system with smart-home integrations.
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