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SimpliSafe vs. Blue by ADT

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by Jessica Render ConsumerAffairs Research Team
Blue by ADT

SimpliSafe and Blue by ADT comparison

SimpliSafe and Blue by ADT systems are wireless and designed for easy DIY installation. SimpliSafe and Blue by ADT customers can opt for self-monitoring instead of paying for professional monitoring service from the company. While SimpliSafe offers a professional installation option for its wireless equipment, Blue by ADT is designed for DIY installation. Both companies offer free mobile apps with access to your home cameras.

Installation and cost

simplisafe logoblue by adt logo
Installation typeDIYDIY
Installation feeFreeNone
Upfront costBuild-your-own systems start at $129 with interactive monitoring$179.99 to $299.99+
Trial period60-day return window30 days of free monitoring
Contract termsNo-contract options availableNo-contract options available
simplisafe logoDIYFreeBuild-your-own systems start at $129 with interactive monitoring60-day return windowNo-contract options available
blue by adt logoDIYNone$179.99 to $299.99+30 days of free monitoringNo-contract options available

Monitoring plans and pricing

simplisafe logoblue by adt logo
Monitoring price range$15 to $25/month$19.99/month
Monitoring optionsProfessional or self-monitoredProfessional or self-monitored
Self-monitoringFreeFree
Upgraded self-monitoringNot offeredNot offered
24/7 professional monitoring$15/month$19.99/month
Upgraded professional monitoring$25/monthNot offered
simplisafe logo$15 to $25/monthProfessional or self-monitoredFreeNot offered$15/month$25/month
blue by adt logo$19.99/monthProfessional or self-monitoredFreeNot offered$19.99/monthNot offered

Security equipment

simplisafe logoblue by adt logo
Wired or wireless?WirelessBoth
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensor
Keychain remote
Siren
Panic button
Yard sign
simplisafe logoWirelessIndoor and outdoor cameras
blue by adt logoBothIndoor and outdoor cameras

Smart-home features

simplisafe logoblue by adt logo
Smart locks
Smart lightsCompatible with Z-Wave devices
Smart thermostatCompatible with Z-Wave devices
Garage door controlCompatible with Z-Wave devices
Temperature sensor
Water sensor
Smoke detector
CO2 detector
simplisafe logo
blue by adt logoCompatible with Z-Wave devicesCompatible with Z-Wave devicesCompatible with Z-Wave devices

Technology

simplisafe logoblue by adt logo
Mobile app
Mobile app monitoring
iOS rating4.84.4
Android rating4.34.2
Notification/alert optionsPush, text and emailPush and email
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsApple Watch, August LocksIFTTT
simplisafe logo4.84.3Push, text and emailApple Watch, August Locks
blue by adt logo4.44.2Push and emailIFTTT

Reputation on ConsumerAffairs

simplisafe logoblue by adt logo
Overall star rating2.884.5
Verified customer reviewsSimpliSafe reviewsBlue by ADT reviews
simplisafe logo2.88SimpliSafe reviews
blue by adt logo4.5Blue by ADT reviews

All information accurate as of publishing date.

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    About SimpliSafe

    SimpliSafe specializes in complete home security solutions that are wireless and easy to install. If you’re not interested in DIY installation, SimpliSafe does have an affordable pro installation option for $79. You can choose from a selection of packages or talk with a security expert to build a custom system.

    Optional equipment includes life safety devices and smart locks, and SimpliSafe’s systems are compatible with Alexa, Google Assistant, August Locks and Apple Watch. Customers can opt for self-monitoring or pay for 24/7 professional monitoring. For an additional fee, add visual verification to your monitoring plan so dispatchers can verify if the alarm is real.

    SimpliSafe packages

    • Build Your Own System ($184+) includes a base station and wireless keypad. You can then add other equipment separately.
    • The Foundation ($229) includes a base station, a keypad, an entry sensor and a motion sensor.
    • The Essentials ($259) comes with a base station, a keypad, three entry sensors, a motion sensor and a free HD camera.
    • The Hearth ($374) comes with a base station, a keypad, a key fob, three entry sensors, one motion sensor, a siren and a smoke detector.
    • The Knox ($449) comes with a base station, a keypad, a key fob, six entry sensors, two motion sensors, a siren and a smoke detector.
    • The Haven ($489) includes a base station, a base station, a keypad, a key fob, four entry sensors, two motion sensors, a siren, a panic button, a temperature sensor, a water sensor, a smoke detector and a free HD camera. The system costs $489.

    SimpliSafe also offers three monitoring plans.

    SimpliSafe monitoring plans

    • Self Monitoring with Video Recording (33 cents a day) lets you monitor the system yourself with the mobile app, but you must pay for video recording. This plan does not include 24/7 professional monitoring.
    • Standard Monitoring (50 cents a day) comes with 24/7 professional monitoring, cellular connection and 24/7 police and fire monitoring and dispatch.
    • Interactive Monitoring (83 cents a day) includes 24/7 cellular-based monitoring with fire and police dispatch. It provides unlimited camera recording, evidence capture and 30-day video storage for up to ten cameras. You can arm the system with Alexa or Google Assistant. SimpliSafe does not require a contract for this plan.

    What SimpliSafe customers say

    Customers who left positive reviews for SimpliSafe describe an affordable product that is easy to use and install. Unsatisfied reviewers expressed frustration with some equipment issues, including false alarms or equipment failure. While reviews are mixed, many customers say they like being able to monitor their system remotely through the mobile app.

    System is very easy to set up, hasn't given me any false alarms and did capture video and audio of an intruder which was very helpful to the police. Very glad I had the system in place."

    Ron of Los Angeles, CA

    About Blue by ADT

    Blue by ADT is the DIY option from well-known home security company ADT. The company’s systems are wireless and designed for DIY installation. You can choose free self-monitoring with the mobile app or professional 24/7 monitoring for $19.99 per month. Video storage is additional.

    Blue by ADT systems use Wi-Fi home security equipment, including cameras and sensors. The systems come with a mobile app and are compatible with Google Nest Mini.

    Blue by ADT plans

    • The Starter System ($219.99) comes with a smart-home hub and integrated keypad, two door/window sensors, a yard sign and window decals, the mobile app and one month of free monitoring.
    • The Starter Plus System ($299.99) includes the smart-home hub with an integrated keypad, four door/window sensors, two motion sensors, a yard sign, window decals, the mobile app and one month of free monitoring.
    • Build Your Own System ($179.99) options include the hub with an integrated keypad and the mobile app. Door/window sensors are $14.99, and motion sensors are $24.99. Wireless outdoor cameras are $199.99, and indoor cameras are $199.99. The doorbell camera is $199.99.

    Professional 24/7 monitoring from Blue by ADT costs $19.99 per month. No contract is required.

    What Blue by ADT customers say

    Blue by ADT customers mention the company’s knowledgeable staff and competitive prices. They also note the monitoring service has quick notifications. Some customers say they had issues with equipment failure, but overall, customers on ConsumerAffairs say they would recommend the Blue by ADT service.

    [Technical] support staff [is] very knowledgeable. Great turnaround time with scheduling services and really good prices on security systems. I have had other systems but ADT is by far the best I had so far."

    Paula of Phenix City, AL

    Bottom Line: SimpliSafe or Blue by ADT?

    SimpliSafe offers a wider selection of wireless home security equipment, including life safety devices and smart locks, with DIY or pro installation. Blue by ADT has a basic selection of wireless equipment and does not offer professional installation.

    Systems from SimpliSafe include more components and cost more than systems from Blue by ADT, but both companies make it easier to add additional cameras and sensors if you want to expand your system.

    • SimpliSafe is best for customers who want a wireless home security system that works with smart locks and prefer to have it professionally installed.
    • Blue by ADT is best for customers who are confident in installing a wireless home security system and prefer to not be locked in to a long-term contract.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.