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Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 30 Reviews 5455 - 5655
    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 8, 2022

    PowerHRG replaced the windows in our house, they arrived a bit earlier than expected but completed the project quickly. The QA representative went through his inspection and we were able to point out some issues we found on the window screens and glass which they will be correcting. The caulking on some of the windows could have been a little neater but all in all we are very satisfied with our new windows. We would definitely recommend them.

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    Customer ServiceStaff

    Reviewed July 8, 2022

    Men arrived on time, very friendly and respectable, job completed and cleaned up after. Excellent experience. Would recommend to everyone, and will be using them again in the future. Need more work done to my home, definitely calling Power.

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    Verified purchase
    Staff

    Reviewed July 8, 2022

    Power did an amazing job from start to finish installing my windows & sliding glass door. Everyone from the company was extremely professional and great to work with. I would definitely hire again if I need more work done.

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    Customer Service

    Reviewed July 8, 2022

    We had great service from beginning of consultation to installation to follow up. We would Definitely use this company again In the future. We are very happy with the products and service that occurred.

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    Sales & MarketingStaff

    Reviewed July 8, 2022

    Power Home is a great company and I've been completely happy with my experience. Over 2 years, I replaced all my windows with Power and immediately saw a difference in comfort in my home, both winter and summer. Every person has been professional and a joy to work with from the installers to the inspectors to the sales team. I highly recommend Power Home Remodeling!

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    Sales & Marketing

    Reviewed July 7, 2022

    Great experience with everything from the original sales visit to the actual installation. Pretty large project was completed in one day. Everybody was always on time. The installation team was careful with the house and our belongings.

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    StaffTransparency

    Reviewed July 7, 2022

    All parts of the process were very clear. Explanation of maintenace and materials was very detailed and they were able answer all our questions. The finished project was perfect and everyone we dealt with was very professional.

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    Staff

    Reviewed July 7, 2022

    My experience with Power Home Remodeling company was WONDERFUL. I give the workers 10 plus stars. They did a Excellent Job and then they clean up OMG. I would definitely recommend this company. We did our Roof, Gutter, Siding and Windows. POWER Got the POWER.

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    Customer ServiceStaff

    Reviewed July 7, 2022

    The workmanship is impressive and the teams were very good at cleaning up after themselves. The customer service was so very patient with my questions. Overall, a great experience. Having them do our roof then windows next.

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    Sales & MarketingStaff

    Reviewed July 7, 2022

    The initial home visit was great, the sales crew gave a wonderful presentation about the windows and were knowledgeable. The install went great too and we are very happy with our windows. The install crew was professional, and did a good job with cleanup, too.

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    Staff

    Reviewed July 7, 2022

    With the future of our roof in question Power came to the rescue. Not only were they professional and knowledgeable about what they were selling us. But they were friendly and respectful of our needs. From the moment I answered the door on the first day to the end of the installation. We have had nothing but a wonderful experience thus far and look forward to the future of our roof.

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    Punctuality & SpeedStaff

    Reviewed July 7, 2022

    The guys were very good at what they were doing, very professional, they worked very fast, they made sure that they cleaned up after themselves, I would definitely recommend Power Home to friends and family.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed July 7, 2022

    So impressed! Everyone I came in contact with was so knowledgeable. Amanda from sales was very friendly and helpful. Anthony the inspector explained everything clearly. Stan the crew chief was great to work with. Quick and beautiful job! Highly recommend to everyone!

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

    Reviewed July 7, 2022

    Dec 2021 - Came with Scratched Patio Door (Promised to Replace). Feb 2022 - Came with Bowed Patio Door - Wind blows through the side, door does not close/lock. Location is New York so it was very cold for us with an infant. Called customer representative - Answer was to wait. "you can cover the door with some towels in the meantime" was what the customer representative said. So much for the "best product" that your company advertises. May 2022 - New Installation Date - No one showed up. Called the company. "Oh the product didn't come". Wasted my day off.

    June 2022 - New Installation Date - No one showed up. Called the company. "The product didn't come" wasted another of my day off. Thank you Powers for broken products, wasted vacation days and also for declining any refund. You are a really horrible company. I really want to hire another company to do the job but since you guys are refusing to give any refund, I am stuck waiting for you guys. I don't know how many more of broken products and no shows I have to experience, until I actually get a proper patio door.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Staff

    Reviewed July 7, 2022

    We found our experience to be very Professional from start to finish. We are very happy with the quality of the products overall. We would recommend this company to others looking for new windows in their home.

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    Customer ServiceStaff

    Reviewed July 6, 2022

    The whole experience from being contacted initially by Power, the informative consultation, the pre-inspection, the install and quality review was quite impressive and made me feel very confident about the purchase. The windows are very nice, easy to clean and the options of locking and placing screens on top rather than bottom are a nice feature. Great communication and company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2022

    All members were very knowledgeable of the products and services. They communicated very openly and consistently. There was no harassment or annoying hounding. They promptly answer all phone calls and emails. All aspects of my job were met to the highest expectations and even our smallest concerns or dislikes were met with empathy and a need to immediately correct. We had a few concerns with finishes and they were sure to send out quality control and schedule foreseeable work. They listen to all feedback and ask important questions, no fluff. I would definitely recommend and am already looking to have another job completed.

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    Staff

    Reviewed July 6, 2022

    Windows seem to be of good quality. Installation went very smoothly. Crew was polite and efficient. We were happy with the previously installed windows and hope these new ones help our energy usage...

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2022

    From the first door knock to the installation the folks from Power were friendly, informative, and professional. They spoke to me on my level so I knew everything that was going to happen and what I would be getting in return. Even the folks on the phone were helpful and they were flexible with my schedule on the installation day.

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    Sales & MarketingStaff

    Reviewed July 6, 2022

    The sales rep was very knowledgeable and explained the product in full. The overall experience from sales rep to installers with great. Very personable and very concerned in making sure the work was done correctly and to the customer’s satisfaction.

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    TechStaff

    Reviewed July 6, 2022

    Had a great experience with Power! In explaining the windows, Victoria was very informed and was able to explain everything to me in a way that I could easily understand. While being a little more on the pricier side, when compared to other companies or contractors, I can confidently say that I feel reassured about the product and service to my home, and that I’m receiving a better product than just standard windows. Ask about the heat blocking technology in the windows! Blocks out about 90% of the heat!

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    Staff

    Reviewed July 2, 2022

    Quality products and professional people made our experience smooth. We had windows and siding installed and now our home feels more complete. We are now looking into getting our attic re done because.

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    Staff

    Reviewed July 2, 2022

    Everyone we worked with was professional, polite and courteous. The windows look great and are superior quality. We would recommend Power to anyone looking to replace their windows or glass sliding door.

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    PriceStaff

    Reviewed July 2, 2022

    The entire process was straightforward from the initial quotes to install. Everyone was helpful and courteous. The final products look great. We are quite happy with the service. Looking forward to the next project.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 2, 2022

    The crew did a great job in installing our patio sliding door and picture window. It’s so nice to be able to open and close the door easy. The only objection I have is both of us have to be home to pick a product. He’s a dealer driver and may get called on at any time to take a drive.

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    Verified purchase
    Punctuality & Speed

    Reviewed July 2, 2022

    From start to finish everyone was very detailed and pleasant- Came on time. If there was delays informed us - Did job fast and clean - all workers were Nice and good workers - Cleaned up after every day's work. Highly recommend them.

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    Sales & MarketingStaff

    Reviewed July 1, 2022

    Great overall experience. Our Sales Person did a great job explaining the product and process and the pre install inspector was very thorough. The Crew was on time and efficient and did a great job cleaning up. The windows look great! We made a good choice.

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    Customer ServicePriceRefunds & PayoutsStaffRates

    Reviewed July 1, 2022

    Great experience from the time Nic knocked on my door through the time the warranty was activated. All contacts were professional and on time. The installers arrived within the install window and installed the windows in the afternoon. I have 7 basement windows that I do not have to worry about. I must admit the price does seem kind of high, but I am paying for a quality installation and something I never have to worry about. I would call on them if I have further work that needs to be done.

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    MaintenanceStaff

    Reviewed July 1, 2022

    A very clear and efficient process from start to finish. Trustworthy and knowledgeable employees that explain everything very explicitly in a detailed report. We ordered windows, and the quality assurance manager of tested out all installed windows to make sure they were working efficiently and modelled simple maintenance strategies with us. 5 Stars!!

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    Verified purchase
    Coverage

    Reviewed July 1, 2022

    Entry door to deck was not installed properly and the latch and deadbolt do not align with the latch plates. The company sent one person out to repair it, but his attempt failed. The next person said it would have to be removed and reinstalled. That was more than a week ago and I have not yet received notification of a new repair date. A $4,800.00 door should work properly from day one. They did replace 2 picture windows that had flaws in the glass.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Verified purchase
    Customer ServiceCoverageTechPunctuality & SpeedStaff

    Reviewed July 1, 2022

    Our 18 window replacement went really smoothly! They moved up our installation date because materials arrived ahead of schedule. They had a large team of installers and they worked very well together. We found one damaged screen and they replaced it the day we called! Amazing!

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    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed July 1, 2022

    I felt my door knob should not have dislodged in 3 months and the explanation (“it happens”) was unacceptable. I had to wait over a week for a technician, so my door was inoperable for that timeframe.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Verified purchase
    Punctuality & Speed

    Reviewed July 1, 2022

    The company personnel arrived on time born (consecutive) days and were well mannered and polite. They worked neatly, diligently and quickly, cleaning up the debris they made as they progresses and when all was done, polished all the windows. The windows are exactly as ordered and very good quality. We are very happy with this company and so far with the windows themselves.

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    Customer ServiceCoverageSales & MarketingStaff

    Reviewed July 1, 2022

    The sales person Christine was AMAZING and very knowledgeable about the product we were purchasing. The communication with all of the staff at Power has been great. The installation crew arrived on time and were extremely professional. They made sure to place protective covers over my furniture and cleaned up after the job was done. The inspector came to make sure the job was completed and that we were satisfied with the job. Overall the company was amazing from beginning to end. I will be using them for future projects.

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    Sales & MarketingPricePunctuality & SpeedStaffTimeliness

    Reviewed July 1, 2022

    From the moment I was approached at my doorstep I was intrigued. The gentleman was engaging and was not forceful in his delivery. Later that same day the consultants were just as engaging and informative in their presentation. Providing me a single mother with great tips on what was most important as it pertains to homeownership. Only downfall was the amount of time the consultant spent pitching the sale. Other than that the pre inspection was smooth and the installation was available weeks before originally quoted. Thoroughly happy with every process including a quality manager coming out after installation to ensure everything was completed to their level of service. Power truly provides their customers with a powerful experience.

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    Staff

    Reviewed July 1, 2022

    I couldn’t be happier with the new siding and windows. Everyone was professional and easy to work with. The product is great quality and it was done much sooner than the estimate. Every single person on the crews were polite and the end result is something Power can be proud of and so can I. My house looks brand new and will be so much more energy efficient.

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    Sales & MarketingStaff

    Reviewed July 1, 2022

    Everyone from the Sales team, onsite installers, Office, and Quality Assurance was very knowledgeable and friendly. Really feel like they back their product and labor. Everyone was very respectful and handled all aspects of the process in a professional manner.

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    TechPunctuality & SpeedStaff

    Reviewed June 30, 2022

    We met the reps for Power Home Remodeling at the Wilmington Home Show in March. We were very impressed with their presentation and product knowledge. We scheduled an appointment and met with Eric a few days later. He was knowledgeable, personable, and extremely helpful. He explained the company’s commitment to installing quality products and delivering timely service. We agreed to the project. Matt came out for the pre-install inspection and was very thorough and professional and explained the process completely. Our project was scheduled and the installers arrived on time and prepared to install the windows.

    Patrick and Matt were friendly and very industrious. They answered any questions we had during the install and kept us informed of their progress. They did a great job cleaning up during and after the install. They were extremely courteous and It was a pleasure having them in our home to install the windows. Overall we are very satisfied with the results and look forward to many years of comfortable living with our new windows.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 30, 2022

    My husband & I have been in the market for energy efficient doors and windows for quite some time. We decided to go along with POWER Home Remodeling after conducting our research. We had an initial consultation with Anthony ** back in March of 2022. He was professional, thorough & patient. Joseph ** did a follow-up visit with us to review specifications with the actual work. He was professional, diligent & accommodating. Alvin & his crew did an amazing job with the actual installation. They were prompt & worked closely together as a team. My husband & I highly recommend POWER to meet your future needs!

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    Staff

    Reviewed June 30, 2022

    I was impressed by the exuberance of these two men to get organized and get started. They worked long and hard to deliver a perfectly executed multi-window installation. I hold them and Power Home Remodeling in high regard for their professionalism from start to finish. This is positively a solid company that stresses customer satisfaction with their quality products.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 30, 2022

    We were impressed with the whole process including Sales representative, the installation process, and customer service. They even worked with our HOA so we didn't have to. We will definitely work with them again on our next home improvement project.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 30, 2022

    This company has done an outstanding job from start to finish. Communication has also been very good. Sales, measuring and installation has excellent all around. I would recommend this company 100 percent.

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    Reviewed June 30, 2022

    Full crew provided. Timely and good installation. Adjusted well for all existing conditions. Will use for other work such as gutters and downspouts. Good supervisor and customer satisfaction team. I’m very satisfied.

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    Punctuality & Speed

    Reviewed June 30, 2022

    We had a great experience. They were on time and the roof work was fast, efficient, even our two chihuahuas liked the guys! The roof is going to last forever too! I would recommend them to friends and family!

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    Customer ServiceStaff

    Reviewed June 30, 2022

    They provided an excellent service and top notch installation. Very pleased with their work. Power Home Remodeling Group has an excellent staff and work with the best products. Their follow up after the work was done was very much appreciated.

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    Staff

    Reviewed June 30, 2022

    Our experience with Power has been great! The people are very knowledgeable. Quality is excellent and service is outstanding! They really do stand behind their products. If there is any problem, they come out right away and get the problem resolved.

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    Sales & MarketingStaff

    Reviewed June 30, 2022

    We started the project back in March of 2022, and finished in June 2022. From the first person which was the Sales Rep very knowledgeable. However, some of our perspectives were different than what was communicated. The QA manager: again very knowledgeable and understanding as well as educated in products, and did an outstanding job of remediating the issue of concern. The company as a whole from sales, to installation, and then final inspection very respectful, and professional.

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    Punctuality & SpeedStaff

    Reviewed June 29, 2022

    The installation crew was punctual, professional, and clean. Very nice work & I would recommend to anyone looking to have new windows installed. They also did my siding for my house a few years ago. Great work.

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    Sales & MarketingStaff

    Reviewed June 29, 2022

    The Power team has been very professional in every step of the project from sales to install. They have helped me replace all the windows in my home in two phases, and everything went very smooth both times. Great end product.

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    Punctuality & SpeedStaff

    Reviewed June 29, 2022

    Everything went smooth and right on schedule with no hassle. Everyone from the estimate all the way to the final walk through we’re great, helpful and professional. Will use Power Home Remodeling again.

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    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed June 29, 2022

    I've been putting off installing new windows for about a year. Then I was randomly visited by two Power Home Remodeling reps that knocked on my door. I was instantly impressed by their knowledge, professionalism and products. I signed up and within a few weeks they installed all new windows, including a beautiful bay window. They were fast, efficient and neat. The sales team and Quality Assurance Manager were involved every step of the way. For a project that I thought would be daunting, turned out to be amazingly positive! I highly recommend Power Home Remodeling!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 29, 2022

    This project involved changing front door and windows. The sales, pre installation inspectors, the installers and QA staff were very nice, answered all our questions. They installers showed up on time on schedule date and did an excellent work. Working with this company has been a great experience.

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    Punctuality & Speed

    Reviewed June 29, 2022

    When making the appointment it should have been told to me that appointment will be 3 hours long. I knew this was a big purchase and all I wanted was the final estimate. I had already gone on line and reviewed the company, materials and warranty.

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    Staff

    Reviewed June 29, 2022

    Gabriel was very helpful, the install went smooth and while Kareem was here, he was very professional and helpful with information on purchasing gutters. He also informed me of the benefits of multiple projects.

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    PricePunctuality & SpeedStaffTransparencyValue

    Reviewed June 29, 2022

    This company went above and beyond from the first explanation of the product to the installation. The wait time was minimal for the windows. The staff communicated well and answered all my questions. The crew was phenomenal. Very polite and hard workers. They amazed me with their skills. When we noticed one window pattern wasn't right, they were quick to reassure me it would be taken care of at no charge to me and in a timely manner. The product rivals those windows that are more expensive and you get a lot of bang for your buck. The warranty is the icing on the cake. The manager came and checked things out and was so helpful.

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    Staff

    Reviewed June 29, 2022

    Worked with Rasa in the beginning of the process. He was very knowledgeable and very through when explaining the steps ahead. Harry did the install. Arrived on time and took me through the install process. Would totally recommend Power.

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    Verified purchase
    TechStaff

    Reviewed June 28, 2022

    First...Mike T..came in and spent a good 5 hours explaining everything in my understanding..Very Professional and Patient. Never once forced any company Purchase..The crew came on time and very respectful..work came out perfect!!..Definitely use Power Home again!!

    Al

    Satisfied Customer

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    Staff

    Reviewed June 28, 2022

    Very person we dealt with was courteous, knowledgeable and pleasant from the first knock on the door through the QA after install. Would definitely recommend to everyone as well as using them again for another project.

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    Customer ServicePunctuality & SpeedStaffSales Tactics

    Reviewed June 28, 2022

    We had a 20 year old 3 Tab replaced by Power Home Improvement. It was a great experience beginning with Remodeling Consultant, Anthony **. He is very knowledgeable and bent over backwards to explain the entire process and the materials to be used. He took the extra time to answer all of our questions and at no time did we feel that he was trying to high pressure us.

    A few days later the Project Manager, David, arrived to inspect and to schedule the job. He was very courteous and work to schedule the job at the best time for us. The day of the roof replacement, the Job Foreman Ricky and his crew arrived at the scheduled time. All during the process, Ricky kept us informed of the process and answered any questions we had. The crew worked tirelessly and cleaned up all debris as they progressed. At the end of the job, Ricky did a walk through with us as the crew did a final sweep to ensure all debris was cleaned up. Any time we called the Corporate office, we were treated with respect and they answered any questions we had. We highly recommend Power Home Improvement for all of your home improvement needs.

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    Sales & MarketingStaff

    Reviewed June 27, 2022

    This is the second house we use Power Home to replace windows for us. The salespeople are friendly, work is done on time, the Quality Assurance is professional, plus life time warranty. Pretty happy with their job and very happy for our choice.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed June 27, 2022

    We met Power when they knocked on our door. Had a remodeling consultant Armand come out and show us the windows. We like the product. the price was fair so we got on the schedule. Everything from setup to install ran by Giovany and Alias and Jim to follow up went smoothly. Matt **, the quality assurance manager was the most handsome, funniest guy we've ever met. Highly recommend.

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    Staff

    Reviewed June 27, 2022

    Windows from Power look great. The workmen left the inside and the outside of the house very clean. Everyone that I had contact with from the company was friendly, courteous and professional. I would definitely recommend them.

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    Reviewed June 27, 2022

    We are very satisfied with the whole process and the people involved. Totally met our expectations. We ended up with an beautiful door and will recommend to every single person that we know. :) :) :) :)

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    Staff

    Reviewed June 27, 2022

    I recently occupied Power Home Remodeling to change my windows. As soon as they arrived they treated us really polite. They did an excellent job and cleaned up after themselves. Very excellent company.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed June 27, 2022

    Power Home Remodeling did an excellent job replacing my windows! I am very happy with their work, communication was great, they were prompt and very respectful of my home. Highly recommended! I am thinking of getting more work soon.

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    Staff

    Reviewed June 27, 2022

    Very professional. Provided all information needed to make a well informed decision. All representatives were respectful and courteous. No pressure. It was a pleasure to work with Power Home Remodeling.

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    Verified purchase
    TechPricePunctuality & Speed

    Reviewed June 27, 2022

    I was sold a blown-in insulation and radiant barrier product. I did have heat problem in the attic, but I am surrounded by trees and don't have a lot of direct sunlight. Come to find out what I really needed was a vented soffit. I had the soffit vented by another company since Power does not perform this service. When installation day came and I explained the issue, I asked for only the blown-in insulation to be installed. Power Home Remodeling would not do the insulation without the radiant barrier product. I decided I did not want to pay several thousand dollars for a product I didn't need and we couldn't come to a deal. They said this was a late cancellation and charged me $2,400 according to the contract. Due to this I would not recommend Power Home Remodeling.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    CoverageStaff

    Reviewed June 25, 2022

    Power has well informed employees that are ready to answer your questions. There were a few bumps that came up but they were iron out. They seem to really want the final product to be the best it can and take the steps needed to insure that.

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    Staff

    Reviewed June 25, 2022

    We absolutely love our new windows and siding. Power is by far the most professional, and customer focused company we have ever had the pleasure of working with! I will be using them again! I highly recommend their services to everyone!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffValue

    Reviewed June 25, 2022

    The window installers were very professional and fast. The completed works was very pleasing to see. All the company staff from sales to inspection were very easy to work with. Great value product. Great communication.

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    Punctuality & Speed

    Reviewed June 25, 2022

    We absolutely love our fancy new windows lol, they are so pretty and we can definitely tell the difference during summer and winter. Our house is always at a great temperature. Our friends love coming over because of the temp of the house. Overall super happy with all of our projects, not just windows. We had the siding of the house done. They work fast and do a beautiful job. Definitely recommend.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 25, 2022

    Power Home Remodeling did an excellent job replacing our roof. From the sales person, the roofers, and QA rep that they send at the end of the project, communication was thorough and complete. They did a great job about making sure we understood the process and what would happen and when.

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    Punctuality & Speed

    Reviewed June 25, 2022

    Overall this was a great experience. Guys that did consultation were wonderful. The guy that installed my door was early and got the job done quick. I would highly recommend these guys and plan to do future projects with them.

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    Staff

    Reviewed June 24, 2022

    Your group was very professional. Clean up behind. Courteous. Friendly. Very efficient replacing windows. I will recommend your company to my friends and family, and especially to those that I work with. Thanks for your crew.

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    TechSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed June 24, 2022

    Felt supported from beginning to end. First sales rep was friendly and professional while educated why the suggested products were being presented for my home. Received updates through the wait for install...about 3 months due to demand. Then contractors came on the correct date agreed on. All work completed in 4 days...AMAZING!

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    Sales & MarketingStaff

    Reviewed June 24, 2022

    I had an awesome experience with sales, project manager, install crew! Everyone was very professional & knowledgeable & pleasant. Only complaint was with my delay of my initial order but the rest was smooth sailing! My windows & door look amazing!

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    Sales & MarketingStaff

    Reviewed June 22, 2022

    The Power Team has been professional and pleasant to work with so far. From the initial sales meetings to the quality assurance meeting, it has been a high quality experience. The window quality itself is also great and we look forward to living with these upgraded windows.

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    Staff

    Reviewed June 22, 2022

    My crew came on time. I also got installed 2 days ahead of original date. Joseph was my crew boss and whole crew was professional and were all hard workers. I was informed of the install process by Dustin. The QA Kareem was also very pleasant, professional and easy to deal with.

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    Sales & MarketingStaffFollow-Through

    Reviewed June 21, 2022

    We originally had Power out for an estimate on our roofing and windows. We met with their salesperson who demonstrated the windows extremely well. He was very thorough and informative. We felt like the company altogether has set up very professional expectations and follow through with the finished result very well. We love our new windows. They are very quiet they look great and super energy efficient. We would be happy to recommend them in the future and also consider reusing them at some point in time.

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    Staff

    Reviewed June 21, 2022

    Chris and his crew showed up on time and knocked out the 11 window install without any issues. They worked the entire day, and didn't stop for lunch. After the installation was completed, Chris took the time and showed my how to operate the windows to be able to clean them. Super helpful.

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    StaffBilling

    Reviewed June 21, 2022

    The initial consultation was very thorough and informative. Work crew was respectful and worked great. In and out in a few hours. The cleanup was perfect as well. The payment option fits in very well with my budget.

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    Rates

    Reviewed June 21, 2022

    The crews arrived when they said they would. The crews were very proficient and installed the siding in a single day. The gutter crew did likewise. During the review, the crews were very interested in my satisfaction. I'm very satisfied with the product and service.

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    Sales & MarketingPriceStaffRates

    Reviewed June 18, 2022

    Very Knowledgeable about the Product and respectful. Persons will work with buyer explaining and answering all questions about the Windows and warranty and very thoroughly went over all pricing and discounts and best term for the consumer.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 18, 2022

    We have used the services of Power Home Remodeling three times in the past two years, replacing (almost) every window in our house in a three phase project. The sales representative Paul was very professional, low pressure, and was extremely helpful in terms of answering our questions and addressing our concerns. The install crew (Elias) was also very professional, courteous and highly skilled. They showed up when they said they would, performed the installation expertly, and they cleaned up after themselves when they were done. I am very happy with the replacement windows themselves (Very high quality) as well as the Power Home Remodeling representatives that we have had the pleasure to come in contact with. The Quality Review follow-up after the installation was a very impressive touch.

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    PricePunctuality & SpeedStaff

    Reviewed June 18, 2022

    The survey and quote they gave us was more than comparable to others and every member of the team was very professional. Every step of the process was fast and easy for us. I would highly recommend this company for not just windows but any home remodel.

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    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed June 18, 2022

    From start to finish this team was amazing. From the moment our sales rep came for the initial quote appointment to the quality assurance rep when everything was installed everything was professional and yet family friendly experience. We love our new windows and doors and would highly recommend if you are shopping quotes make sure you look at every detail with the companies you are entertaining. You definitely get what you pay for and not that the cost was more than others it's the guarantees and design that won us over and we are extremely happy with our choice.

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    Sales & MarketingStaff

    Reviewed June 18, 2022

    Power Home is a professional courteous company with attention to detail. The sales person was very upfront and informative of their product. We are very pleased with their product and service. We would recommend Power Home to anyone.

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    Customer ServiceStaff

    Reviewed June 17, 2022

    We had a large window installation done for our house. Power Home Remodeling was very thorough - from initial sizing of windows, confirmation and ordering, communication about install dates and quality assurance after the installation to make sure that we were happy with the windows that were installed and that they would be worry-free for the future. Everyone we dealt with was super friendly every step of the way. We're already happy with the noise and heat insulation improvements to our house with the new windows!

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    Customer ServiceStaffTransparency

    Reviewed June 17, 2022

    From the get-go every worker was incredibly knowledgeable and good-natured. From the initial explanation of the windows, to the congenial and accommodating way the workers worked around our multiple pets, to the final follow-up, every worker was incredibly respectful and helpful. The windows themselves are amazing- we can already feel the way heat is being kept out of even our hottest rooms, and the windows are beautiful from the inside and out. We also got to take time picking out multiple types of windows for each location in our house without a problem. The entire install took 1.5 days, with the vast majority of the work being done on the first day, which allowed for minimal disruption to how our household runs. I would definitely recommend this company for window installation.

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    Punctuality & SpeedStaff

    Reviewed June 17, 2022

    Salesman was awesome. Kind and extremely knowledgeable with the project and material. Understanding and not overbearing. Inspector was quick and easy and the windows even came in early and look awesome.

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    Sales & MarketingStaff

    Reviewed June 17, 2022

    Everything went smoothly! Highly recommend! Professional, timely, great job! Sales, inspectors and work crew very detailed! Answered all questions, arrived on time including work supplies, dumpster etc! Great work!

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    Sales & MarketingStaff

    Reviewed June 16, 2022

    Overall, Power was a great experience. The on-site crew was very nice, timely, professional. It was the same crew each day. The sales and project manager were very helpful. The post install inspections was great and thorough.

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    PricePunctuality & SpeedMaintenanceStaffRatesTransparency

    Reviewed June 16, 2022

    They’re very professional, very transparent, they work within your budget, offer only the highest grade materials and installations, and they use various connections with banks and manufacturers to make a great experience. I ended up purchasing remodeling for every window in my house with them and I don’t regret it for a second. They’ll break down any job they’re capable of doing into any form that works for you, and any job they do they not only guarantee to raise the price of your home, they confirm their information and measurements multiple times at all stages to ensure that your project is done quickly and efficiently.

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed June 16, 2022

    From start to finish our experience was positive and educational. The remodeling consultants were easy to talk to, honest, personable and certainly come with a great sense of humor. Professionalism from sales to installation and quality review. We will definitely use this company again in the near future.

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    TechPunctuality & Speed

    Reviewed June 16, 2022

    A great experience overall. The best crew I've had working for me and I'm a contractor. They were fast, organized and clean. Recommended and give them 10/10. Will definitely use them again in the future.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed June 16, 2022

    The whole process of getting new windows was very pleasurable. The initial presentation from Mike was very detailed and thorough. He was extremely professional and took his time. After that Victor came out and reinforced everything that Mike said and double checked the measurements. We received a pleasant phone call from the office saying the crew was coming. The crew was on time and very much a pleasure to work with.

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    Staff

    Reviewed June 15, 2022

    Everyone with Power we have encountered has been wonderful. We have had amazing service, personal encounters, and excellent quality and craftsmanship. We will be passing on business cards to neighbors, and HIGHLY recommend!!!

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    Customer ServiceMaintenanceStaff

    Reviewed June 15, 2022

    From the minute I called Power Home Remodeling I've had nothing but a professional experience. Nico my representative made me feel comfortable and assured me that the work they would be providing would be great. On the day of installation the crew came ready for work! I explained to them I had a very valuable statue in front that couldn’t be broken, without hesitation they removed it and put it someplace safe.. I was so grateful for that.. Very clean, it didn’t even look like I had work done in front of my home.. 5 star experience so far..

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    CoverageTechSales & MarketingMaintenanceStaff

    Reviewed June 14, 2022

    Salespeople are great, very friendly but the people that do the actual work are subcontractors! I’m not happy with my experience!!! First, I had them replace my soffit and wrap the rack boards. They covered rotten wood with the metal instead of replacing it first , so when the roofer came he pointed it out because his drip edge would stay nailed in rotten wood, and the soffit was thrown up so it’s not installed correctly and I pointed it out and they didn’t care!

    Second the windows I purchased I wanted to be brown on the outside? I thought I was getting a mostly maintenance-free vinyl windows, so after they were installed my bay window had white spots all over it, come to realize the windows are painted on the outside ?! They told me there was only one color option, cocoa, making me think it’s cocoa-colored vinyl! Nope painted, if it’s paint why wouldn’t I have several color options? Makes no sense and eventually the windows will have to be repainted? Not maintenance-free like I expected!

    Also the broke my siding in 2 places and to top it all off they tried to make me pay more for wood they had to replace around the windows that I pointed out was rotten before I even signed their contract, I refused because it was all pointed out by me in the very beginning. So I am very dissatisfied with my experience with Power Home, they are unorganized and their subcontractors are in a hurry to get it done!

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    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed June 13, 2022

    Do not purchase their overpriced windows. I made that mistake and have nothing but issues. I have been waiting over a year now to have my windows fixed AGAIN. Just called them and they still can't say when they will be out here to replace them. They are blaming the manufacturer. I call **. If you're installing new windows then obviously it is NOT the manufacturer. They got my money already so they are in NO RUSH to satisfy the situation. So as I sit and wait my house is looking like **. This is unacceptable. They won't even call to see where in the world my order even sits on the list to be made. NEVER AGAIN will I make another purchase with this company and you shouldn't either.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Customer ServiceSales & MarketingStaff

    Reviewed June 13, 2022

    Contacted by salesperson on a canvas door to door sales call. Excellent presentation by the salesperson who showed all the features and benefits. Person who came to measure very efficient. Finally the installer was very good and very professional.

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    PriceStaffRates

    Reviewed June 13, 2022

    Great service and friendly crew. They showed up on time and got straight to work. Can't beat the price anywhere. I would highly recommend this company looking for any of their services. I am completely satisfied.

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    PricePunctuality & SpeedHonesty & Transparency

    Reviewed June 13, 2022

    They gave me an estimate no hidden fees afterwards. Started on date they promised and finished in 3 day. Crew always came early. No waiting around. Had multiple people from my neighbor inquiring about my siding. I'm very happy that I chose Power because they have a lifetime warranty. I could've went the inexpensive route but no Lifetime warranty.

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    Customer ServiceStaff

    Reviewed June 13, 2022

    Everyone from start to finish was great. The two guys that came to my door about a free estimate were friendly and professional. Matt did my inspection and estimate and gave me a lot of great info about the company and quality of products they would be using. He showed me pictures of the problem areas from the exterior and interior of my roof. We also decided that the gutters should be replaced and he gave me recommendations for them. The installation was done in a timely manner for both roof and gutters and everything was cleaned up around the house. When I called with questions about the work that was done of the interior of the roof, because I wasn't able to go in the attic to see, they were very helpful giving me a list of the work that was completed and sent someone out for a quality assurance check. I would definitely recommend the company and will use them for future projects.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 11, 2022

    Just want to emphasize on how easy it was to deal with Power Home Remodeling. From the time of coming to schedule an actual Sales Representative to the time of completion. Everything has been seamless and very easy. I recommended them to my sister and now they are getting windows and doors installed as well!

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    Punctuality & Speed

    Reviewed June 11, 2022

    It was a great experience. Would recommend them to friends and family and would use Their services again. Overall a great insulation of Windows and doors! They were punctual and cleaned up after. 10 out of 10 would recommend.

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    Reviewed June 11, 2022

    Love the windows! Every person we interacted with was very knowledgable, and educated us throughout the entire process. My husband and I learned a lot about windows. We plan on getting more work done with the company for our future home modeling project because we are satisfied with the experience. For anyone need window replacement, I highly recommend they consider Power.

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    Sales & MarketingPriceStaffRates

    Reviewed June 11, 2022

    Power knock on my door and I was interested in getting an estimate on the windows in My Home. I met a sales person who is extremely professional and respectful. He demonstrated a high-quality products and also how energy efficient that they were. I’m really looking forward to saving money on my energy cost. Would also help me is the fact that they were using Pella brand windows which I was familiar with especially the quality. Overall I am extremely satisfied with the results of my project. Everybody has been very respectful and thorough. I’m happy to give power a five star review

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed June 11, 2022

    We own a 100 year old house, and the windows were desperately in need of replacing for the safety of our home and kids. After going through the sales presentation, we worked on having all the windows replaced over 2 projects. The ease of communication and speed of the install were great. With the removal of lead windows, I appreciated the meticulous clean up. The windows look so good, the house appreciates its makeover.

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    Sales & MarketingStaff

    Reviewed June 11, 2022

    Took a chance with a door to door sales for windows and gutters. Everyone I have worked with has been very polite & very professional. Just had five windows installed & trim/gutters replaced and couldn't resist agreeing to complete another 5 windows with an amazing discount! Absolutely love the improvements on my home! Thank you Power Home Remodeling for showing up at my door and providing great results. I took a chance and am very happy!

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    Customer ServiceTechPricePunctuality & SpeedStaffRates

    Reviewed June 10, 2022

    We met Power at a home show in March 2022, came out to measure and provided excellent service and communication. Pricing was amazing, half of what cost Renewal by Andersen. Install team (Igor) was quick, efficient, very clean. Definitely recommend Power for your project.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 10, 2022

    I have had a Professional experience, with courteous salespeople and installers. It a was quick installation completed within three or four hours. Windows and door look professionally installed and look good.

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    Staff

    Reviewed June 10, 2022

    Everyone that I have worked to with Power Home Remodeling was professional and sincere. They really wanted what was best for me and my home. Would recommend them 10 out of 10! My favorite part was the quality inspector coming out after the work was finished to make sure everything was installed correctly.

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    Customer ServiceStaff

    Reviewed June 9, 2022

    Good communication and friendly staff. On time and professional throughout the process. Good product and the warranty is really nice to have. We would definitely recommend this company to other homeowners.

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    Ease of Use

    Reviewed June 9, 2022

    Working with Power has been great! Everyone has been so nice and easy to work with, ensuring all my needs have been met and questions answered. And I love my new windows, they are so easy to use and clean. Thank you Power Team for making what could be a daunting purchase such a great experience!

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    Customer ServicePunctuality & Speed

    Reviewed June 9, 2022

    The windows themselves are great and they completed the job in one day as anticipated. However, we did have an issue with scheduling where we were given an install date. When they didn't show we called and were told a mistake was made and the crew was not told about the installation. They rescheduled for the following week. The work was done well.

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    Staff

    Reviewed June 8, 2022

    They were on time, the work was wonderful and beautiful. They were nice and professional. They cleaned their mess up. They even explained to me how to reeattach my blinds and solar screens. I highly recommend this company.

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    Staff

    Reviewed June 8, 2022

    They were very professional, the process went smooth. They cleaned up as they went and were very respectful. Explained everything clearly and in detail. The windows are good quality. Sound proof and easy to clean. Would highly recommend them.

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    Staff

    Reviewed June 8, 2022

    We are very pleased with this company. They are reliable and hard working and courteous. After they finish their job they clean up and do a walk around with us. I love working with this company and hope to do other projects with them. And I have given great reviews to my friends.

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    Customer ServiceMaintenanceStaffSales Tactics

    Reviewed June 8, 2022

    My roof is only 4 months old and already has a leak. Sent pictures to the warranty division and they gave my a date of 10/26/2022 for them to come and fix the leak in my roof. This is June 8, 2022. Water is coming in a bedroom closet, ruining the wall and causing mold to grow. They told me I am on a cancellation list, I will call everyday to see if I have been moved up the list. I realize we were in a pandemic and getting help is hard to get, but that is no way to run a business. They do a hard sell and say what a great company they are but god forbid you have an issue because you will never get it resolved. I will never recommend this company.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Customer ServiceStaff

    Reviewed June 8, 2022

    Very professional and attentive to details and needs. Took care of my old windows and fixed window stools as needed. Follow up during install was helpful and responsive. Products are as good as presented and service was good.

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    Staff

    Reviewed June 8, 2022

    Great experience with Power. Staff was excellent. Made the experience easy and very comfortable. Started off with 3 windows, but after the first 3 were installed decided to go for it and finish my entire home.

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    Punctuality & SpeedStaff

    Reviewed June 7, 2022

    Bought our first home which had original windows from the 1960s! We upgraded the second floor to all new windows and it has been a great experience! Very knowledgeable salesman and very fast install! It’s been a great experience I highly recommend!

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    Sales & MarketingStaff

    Reviewed June 7, 2022

    Excellent work - from the sales person to the pre - install inspector to the project manager - every aspect of the job was top notch! Kudos to the company - all workers were very helpful and efficient with the job.

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    Sales & Marketing

    Reviewed June 7, 2022

    Had my windows installed by Power. From their sales person to the installation crew I’m very happy. The crew arrived on time. They were meticulous, and even mopped the floor after my install. I would highly recommend their service.

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    Punctuality & Speed

    Reviewed June 7, 2022

    Did a great job from start to finish. Windows look great, crew was very nice & got the job done well & fast, also cleaned up very well after installation as well. Will recommend to friends & family for their future projects.

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    Verified purchase
    Staff

    Reviewed June 7, 2022

    The window installers actually identified themselves initially. They tarped everywhere they worked. I offered them refreshments which they refused. All went well and they were done in a little over 4 hours. Thanks, Rosemary.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 6, 2022

    From start to finish, this was a seamless process. They saved our home from ruin. Each person we spoke with was very educational but never pushy with sales. The actual tear down and build was quick and easy. Nothing but professional with the crew. There was a thorough inspection before and after the build. We’re lucky to have found Power Home Remodeling.

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    TechPunctuality & Speed

    Reviewed June 6, 2022

    We’ve been incredibly happy with Power! Can’t wait to see the energy efficiency we get this summer/winter! Will definitely keep them in mind for future contractor needs. Definitely recommend them if you need good quality windows!

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    Staff

    Reviewed June 6, 2022

    The company's roof products are novel and great. The warranty is top notch and the professionalism is great. In particular the ventilation system as well as the 50 year warranty is what sold me. Looking to do windows next.

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    Verified purchase
    Staff

    Reviewed June 6, 2022

    I had both my roof and gutters replaced. From the moment that Rae (canvasser for Power Home Remodeling) came to my door, to Alex ** explaining in simple terms exactly what would be done and why that particular method was used, to Chris ** setting up the dates of all aspects of the project and explaining the finances, everyone was super helpful, polite and patient in answering all of my 'never ending' questions. The workers were extremely careful not to ruin any of my flowers around the house. They cleaned up very thoroughly every night before they left, and the project was done in three days, including the fact that my roof needed all new wood! I would certainly recommend Power Home Remodeling to all my relatives and friends.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2022

    Other than a scheduling issue with having the windows in stock and ready to be installed, the whole process was great! Excellent quality windows. The work crew was very accommodating too. Overall, it was a great experience!

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    Staff

    Reviewed June 4, 2022

    Power was very easy to work with from beginning to end. They were thorough and attentive throughout the whole process. Crews that came to the house were timely, friendly, and professional. Transformed our curb-appeal in 5 days. Great experience.

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    Staff

    Reviewed June 4, 2022

    Every step of the process has been seamless and easy, from consultation to installation. All the members of the Power team have been so helpful, efficient, and respectful of us and our home. We cannot say enough good things about Power!

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    Customer ServicePunctuality & SpeedStaffRatesTransparency

    Reviewed June 4, 2022

    From start to finish I had a positive experience. All of the employees were very professional, and they all seemed to have high regards for the company. Everyone I spoke with made sure to give me good explanation and detail on the product and the project itself. The Power employees acted with my best interests in mind, always showing me the other options and making sure that what we were doing is a good fit for my home.

    The workers showed up at almost 8am exactly and instantly got to work while the manager gave me a quick run down. They went the extra mile by pointing out that my attic was severely overheating and a lot of my support beams were cracked, and provided me with a few solutions. None of the city/solar inspectors were kind enough to mention that the year prior when I had my attic inspected... They had excellent follow up, making sure that I was satisfied and going into detail about the lifetime warranty and how to use it if any issues arise.

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    Staff

    Reviewed June 4, 2022

    The work done is always meticulous. I have had several windows, a door, and gutters done. Most recent are new basement windows and a bay window. The windows are beautiful and the installation team is neat, courteous, and knowledgeable! The warranty is comforting, I had to use it for my front door. I highly recommend them!!

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    Sales & MarketingStaff

    Reviewed June 4, 2022

    My sales person Jamal was amazing. He helped me with every question and concern that I had. He even went with me to my daughter's gymnastics pick up and drop off LOL. Super awesome rep. Highly recommend!

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    Reviewed June 4, 2022

    The new windows look beautiful. We went with the double pane, no grid. There is a significant reduction in the heat entering our home. We are happy with the decision to go with Power Home Remodeling.

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    Customer ServicePricePunctuality & SpeedBilling

    Reviewed June 4, 2022

    Great experience. Love my windows. Look great. Notice a difference in energy efficiency. Process was quick and easy. Affordable payment plans. Would recommend to anyone in the market for getting windows.

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    TechStaff

    Reviewed June 3, 2022

    We had our windows installed today. They were great! Milos and his crew were our installers. They were professional, quite efficient and very respectful. Matt, the QC supervisor came out while the windows were being replaced to check on the work being done and to ask for our input. He was extremely professional and helpful in providing us with information about our new windows and how they will work. Our neighbor had used Power and liked their product. So we had faith that we were installing a respectable company and they did not disappoint.

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    Staff

    Reviewed June 3, 2022

    I had my roof, gutters, and 4 windows all replaced by Power. Everyone I spoke to or interacted with was very friendly and professional. All installs were done in a very timely manner and the quality of the product and the cleanup after installation were great. I would recommend them to anyone.

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    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedMaintenanceRates

    Reviewed June 2, 2022

    Almost 3 years ago, I contacted this company about issues with my windows that are under warranty. They showed up at my door three times with the wrong parts. Then I did not hear from them for more than an entire year when they suddenly showed up with only half of the parts needed. I was promised a quick response and that Max their sales manager would reach out to me and give me a great deal on two small bathroom windows I need replaced, to compensate me for wasting my time and causing me additional electric costs due to their failed products and their service failures. Then I did not hear from them for an entire year again. I complained and they apologized and said they had changes happening and they would do better.

    This is the exact same thing they said a year prior. This morning their sales manager Max contacted me, I explained my situation to him and he seemed to insinuate that I was a liar. He said their efficiency ratings are high in some of the things I had a grievance about. He then said, "I don't think your little windows meet our minimum." He said he will have to call me back. I told him this is unacceptable after 3 years of this and if I did not receive a satisfactory response, I would be filing a Better Business Bureau complaint. He said OK and ended the call. He never called me back.

    Today when the tech came out to finally finish the repair work, he said to my wife that it was in their notes that they had asked Max to contact me more than a year ago. He just didn't, just like today. I have more warranty work on their products, but I don't know if they will ever come out to fix it. Especially after I file this complaint and the one I place with the BBB. When I first had these windows installed, they offered to give me a better price if I gave them a good review. I agreed, but I should have known better when I heard that this company was using quid pro quo tactics to make themselves appear better than they are. I regret ever doing business with Power Home Remodeling.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    PriceRatesTransparency

    Reviewed June 2, 2022

    We decided to use Power because we were impressed with the quality of the siding and the transferable lifetime warranty. The crew was very efficient. Overall we are very pleased. The only criticism is I wish they had more transparent pricing from the beginning.

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    Staff

    Reviewed June 2, 2022

    Very pleased with your staff. They take the time to explain. For example didn’t understand why they had to trim out so far (windows seemed short for window opening.) They explained that they needed to trim out window. I explained that I wanted maximum window for sunlight. She was very understanding and listened to my concerns.

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    Verified purchase
    PriceBilling

    Reviewed June 2, 2022

    I am very pleased with having radiant barrier installed in my attic. The intent, initially was to lower the temperature in our garage. In the latest series of plus 90 degree weather the garage temperature was, indeed, reduce to a point that I could actually work comfortably. In addition our electric bills have been lower and we got a tax credit for installing insulation. I have only one area where I was not pleased. The initial estimate for the installation and material was inaccurate because the estimator did not include all of the attic square footage. As a result we hade to agree to an increase in the cost prior to installation. Ensure that estimations include the entire area going forward.

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    Reviewed June 2, 2022

    The experience with Power has been a very satisfactory process thus far. We had how many 4 windows installed into our home and and outside of a few do expectations that we had everything looks really good. My good. My only constructive feedback was it was we wish We were better prepared to take down our window treatments prior to the installation. Other than that everything has been a 5 star experience.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed June 2, 2022

    From the first meeting with the Sales rep through scheduling, installation and quality check, the experience has been great. Every person I have interacted with has been friendly and professional. . .

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    Verified purchase
    Customer Service

    Reviewed June 2, 2022

    We have been very happy with the work done from Power. Everything has been handled very well. Will say that our last communication with Power wasn't the best but not truly bad. Will see what happens in August.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 2, 2022

    We had been tossing the idea of replacing all of our windows 19 to be exact and Power knocked on our door. We set an appointment and never looked back. Just an amazing group of people to work with on your home projects. And our windows looks amazing and have made such a huge difference in keeping our house warm and cool.

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    PricePunctuality & SpeedStaffRates

    Reviewed June 1, 2022

    We had an excellent experience with Power who installed our new roof. Installation was fast and professional. Warranty, price and quality drove our decision to go with Power. All representatives were pleasant and helpful through the process.

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    Customer ServiceTechPunctuality & SpeedMaintenanceStaffFollow-Through

    Reviewed June 1, 2022

    I had windows installed on half of my home in April. The service and installation at that time were great. I met with the QC /Quality Control person who discussed options with me to complete my windows on the other part of my house. I felt he was genuine and vested in my project, because at this point the quality of service received exceeded my expectations.

    Fast forward to a month later when I had the other windows installed... the installers left a lot of debris to be still cleaned up, my windows weren't cleaned after they were put in and bricks around one of the windows were loosened. The installers were to also bring me a replacement screen for one that we found was dented and had a small hole during my first installation. During this install, not once did anyone call me to verify the crew came out or to verify the quality of their work. I had to call the company with my findings.

    After I called about the situation, they had the same crew come out "to fix" my bricks by adding mortar to them. They ended up knocking the brick loose and where they patched it leaving an access point into my home for small critters to enter by the window. Needless to say, I'm not happy about it. I am also very disappointed in the quality in service I have received after the 2nd window installation. I went from my initial white glove service, to nothing. I am the one who is calling to follow up on my missing screen and to get an inspector out to check out the brick damage around one of my windows. I would except the same level of service I received initially to follow through the project completion. It has been very disappointing.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Verified purchase
    Sales & Marketing

    Reviewed June 1, 2022

    The windows are beautiful. We were told in the sales pitch that that installing the windows would save us on heating/cooling. I have not noticed any energy savings from the windows, so if there is any savings it is minimal.

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    Customer ServiceStaff

    Reviewed June 1, 2022

    From the knock on the door to final install, it was overall a pleasant experience, my calls were always answered (as long as I called during the work week). The installers were courteous, would recommend them to others.

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    Punctuality & SpeedStaff

    Reviewed May 31, 2022

    We received windows today, 5/31/2022. The company arrived 10 mins before the appointment time, and literally were in and out no longer than 2.5 hours. There was no mess, the gentlemen were kind and informed. I was also walked through how to clean and use the windows! We then had Earl come and give us a walk through of the work that was done; as well as helped us get new gutters. We are so pleased with Power Home Remodeling!! We cannot wait for our new gutters, to finish our windows; and eventually get a new door! This company is definitely a blessing to have walking around the community pitching their products because they are truly the BEST! Not to mention our house looks so much more modern and attractive now!

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    Staff

    Reviewed May 31, 2022

    Workers were on time. Clean and friendly. Windows installed with no issues. Looking forward to having a better winter with these better windows. This was our 3rd project with the company and have had all good times.

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    Verified purchase
    Price

    Reviewed May 31, 2022

    A major remodel cost is a true investment and we wanted to assure ourselves that we were making the right decision. We had 3 different companies come for estimates and Power stood out among the others. The Quality of the product is far superior as well and we realized this even more upon install.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 31, 2022

    During the sales pitch the team was prompt and kind. They were great with my kids being patient as my 4 year asked a million questions. The installers were prompt and effective, cleaning as they go and communicated. The quality control operator came by before they had even finished to make sure everything was perfect before the crew had even left. I love the quality of the windows and the features including the double opening sliding, screens, security locks and tilt cleaning feature. Start to finish Power did an amazing job.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 31, 2022

    Everything was very good. The men were very professional. It was an extremely quick process. We thought it would take all day and it was done in half a day. Very fast and very professional. The sales people sung with us!

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    Punctuality & Speed

    Reviewed May 31, 2022

    My experience was good. They took the time out to explain things to me. Went with the times I was available to get windows installed. When I wasn’t able to meet their time they changed it without any problem.

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    Punctuality & SpeedStaff

    Reviewed May 28, 2022

    Trevor came to our home and he was the cherry on top of buying our windows he was so awesome. Then we had the install guys who were awesome and so funny. Leianna was also awesome and we could tell she cared and wanted to make sure we were happy. We will recommend Power Home Remodeling to everybody we can. We have been treated with the best and utmost care. We are continuing our projects with power home remodel. We now can’t wait for the help we’ll get with our attic and our new doors.

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    CoverageMaintenanceStaff

    Reviewed May 28, 2022

    We had Power come out and replace the front of the house’s windows a few years ago. Went smoothly with no issues and had a good experience. When we were ready for the back of the house, we used them again. No complainants and again was a smooth process from beginning to end. They’re very thorough with the process from start to finish.

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    Customer ServiceTechSales & MarketingTransparency

    Reviewed May 28, 2022

    Our experience with Power Home Remodeling has been great from sales, contractors, installation, and follow-up. Even though there have been some supply chain issues we're were updated throughout the experience. We had to have custom windows and doors made for our home and we couldn't be any happier with the final product. We were so satisfied that we decided to have them come next month and install new siding. I HIGHLY RECOMMEND Power Home Remodeling for any of your home improvement needs!

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    StaffTransparency

    Reviewed May 28, 2022

    Very respectable, courteous employees from top to bottom. Very in depth explanation of product and work being perform. Done in a very timely manner. Quality products and an excellent warranty. Would definitely recommend and use them in future projects.

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    Sales & MarketingStaff

    Reviewed May 28, 2022

    Power Home installed window and siding for me. From the first meeting with the salesperson to the workers through completion of the job was seamless. They were fantastic. Paid attention to detail and very clean. I am very happy.

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    Staff

    Reviewed May 28, 2022

    Started job right away when they got here. Finished the job in a timely and professional manner. Didn't ask any questions, knew what they had to do. After the job was finished walked around the house to check job and make sure everything was cleaned up. Overall an excellent job.

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    Staff

    Reviewed May 28, 2022

    We were very happy talking with the people from Power Home Improvement. They are friendly and knowledgeable about their products. They provide great examples and demonstrations. An enjoyable experience. Thanks. Helps make the decisions easier to make!

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    Customer Service

    Reviewed May 27, 2022

    From beginning to installation everything has been GREAT! Communication was on great. I didn’t have to worry about anything! Definitely will recommend Power Home Remodeling to anyone. If I knew this company did other things I would have done a lot more with them

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    Sales & Marketing

    Reviewed May 27, 2022

    I am very happy with all the work that has been done. Everybody has been super nice, My sales consultant Evan was super great and he gave me so much information. The product is everything I expected and more!

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    Punctuality & SpeedStaff

    Reviewed May 27, 2022

    Our consultant Katherina K. was super informative and answered ALL questions and concerns. All the way up to installation date, things were smooth and everyone on time. Only hiccup was a mismeasurement and had to schedule another installation date.

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    Punctuality & SpeedStaff

    Reviewed May 27, 2022

    Everything went well from the first visit to the last appointment (meeting, measurements and installation). The installer did a great job even if it was harder than expected. We are happy about his work.

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    Customer ServiceStaff

    Reviewed May 26, 2022

    Had our windows installed by Power. We are super happy with the products and service and will definitely do more work with them. Professional, detail oriented and good communication. Highly recommend!

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    Customer ServiceStaff

    Reviewed May 26, 2022

    The crew always work in a safe matter and very pleasant, professional and explain all the details. Company follow up their work and always on time. I will use them again and the future. Thank you for all the great job

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    Punctuality & SpeedStaff

    Reviewed May 26, 2022

    Across the board everyone at Power provided excellent service. The work is great and the team went above and beyond. The installation went quickly. We were so pleased that we have already decided to do another project with Power.

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed May 26, 2022

    The entire experience has been wonderful. Starting with the original sales reps visit, then the window measurements, and the install, and finally the QA visit was exceptional. The only downside was having to wait from September to May, but that's the cost of custom from beginning to end. It was overall an exceptional experience.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 26, 2022

    Sales rep was very thorough. Windows not ready for installation on projected date. Rescheduled. On new installation date all but one window were installed. Will have to make new schedule for last window. Installers did a good job with the windows they brought and cleaned up quite well.

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    StaffTransparency

    Reviewed May 26, 2022

    We had 27 units of windows installed in half a day. They are very professional and took good care of us. They were also incredibly transparent about how the installation would function as far as financing, installation, and use.

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    Staff

    Reviewed May 26, 2022

    Everyone was super professional and installation went really well. The new windows not only look great but the functionality is amazing. The reduction of street traffic is certainly a plus. Would definitely recommend this company to anyone looking for new windows.

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    Staff

    Reviewed May 26, 2022

    My experience with Power Home Remodeling was by far one of the best I’ve had since owning my home. We worked with several representatives from start to finish and the experience with each has been phenomenal. I would definitely recommend Power to friends and family for a guaranteed great experience and even better results.

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    TechStaff

    Reviewed May 26, 2022

    So far, everything has gone great. There have been a few hiccups along the way, but the management has been extremely helpful. Mo came out to and he made sure before he left that everything was right for us.

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    Tech

    Reviewed May 25, 2022

    Daniel came out and did a good through job of explaining everything. The crew was awesome with the roof and attic. The gutter crew did a great job. They look wonderful. Will use the company for further projects.

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    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed May 25, 2022

    I contracted with Power for my windows and doors. Their sales person Nick was very polite and respectful. He was all around excellent. He answered all my questions and made sure I was comfortable with what I was getting. The installation crews were punctual, professional, and very clean. The window crew finished my entire install in one day and Steve the door installer is finishing up my back door today. I was also pleasantly surprised about the cleanliness they even vacuumed after they were done. I would highly recommend this company.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed May 24, 2022

    I just had new windows installed and overall had a positive experience. The rockiest parts of the whole process was in the initial steps. The initial sales guy was pushy and spent 6 hours going through the all of the sales material which was not expected and led to a very late night. I am almost didn't move forward because of this. The only reason I did was because of the good reviews on Google. Everything after that was really great. The pre-install inspector was friendly and professional and answered all my questions. He also did an excellent job communicating the install. Installation day went really well as well. The crew was fast, professional, and did a great job. They even touched up some areas that got damaged during the install. Overall I was pleased with the outcome. The windows have made a difference in curb appeal, noise reduction, and temperature comfort. Overall I would recommend.

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    TechStaff

    Reviewed May 24, 2022

    Hudson came out and was very personable and informative when we had our consultation. The workers that came were efficient and great to work with. Thank you for our new door; we love it! Very happy experience.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed May 24, 2022

    The sales representative spent a lot of time showing me the advantages of going with this company. I also had financing options, fair pricing and a realistic timeline for the project regarding the installation & follow-up with quality assurance. The lifetime guarantee for warranty was a big factor in deciding to go with Power Windows. I'm very satisfied with my new windows.

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    Punctuality & SpeedStaff

    Reviewed May 23, 2022

    This is our third time using Power Home Remodeling. We’ve been able to replace our construction grade windows with energy efficient windows. Everyone has been friendly, knowledgeable, and communicative. They arrived ready to install early and got the work done efficiently and beautifully. We highly recommend them.

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    Verified purchase
    Staff

    Reviewed May 23, 2022

    From our first initial contact with Andrew, through installation team Of Isac, Manny, Caesar and Jose, gutter installation by William and final inspection with John, they were all superior consummate professionals. Would recommend them highly.

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    Staff

    Reviewed May 21, 2022

    A big thanks to Dennis and his team for such a smooth process of installing our new windows. Dennis provided us with all the information needed to move forward with the process. The rest of the team came and worked professionally and got us our beautiful windows installed. I would recommend everyone to work with Power because I will definitely decide to go with future projects at my new home.

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    Sales & MarketingPriceStaffRates

    Reviewed May 21, 2022

    The sales rep was extremely professional and did a great demonstration of the product in comparison to the original windows in our home. We were happy with the price point and the quality of the windows, plus all the features. Installation went perfect, knocked it out in 1 day for all windows. Looking forward to the energy savings/natural light without the heat!

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    Punctuality & Speed

    Reviewed May 21, 2022

    They came on time and was great with getting the work done. Just waiting for my other windows to be done. The second person that measured the windows it was off. I'm happy to wait another week to get it done.

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    Punctuality & SpeedStaff

    Reviewed May 21, 2022

    Great experience. Timely, worked fast and got the siding and gutters done quick. Crews were respectful and diligent in work. People who I worked with were Julie, Blake, Leanna from Power were great. House turned out fantastic.

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    PriceStaffValue

    Reviewed May 20, 2022

    As a return customer, we knew that our new house needed the power home touch. From start to finish, the entire power home family was knowledgeable, professional and worth every penny spent. We will be returning for future projects and homes.

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    StaffTransparency

    Reviewed May 20, 2022

    Everyone with Power was professional and friendly. I appreciated their transparency and authenticity. Julie and Leanna also communicated really well and made sure we were comfortable with all steps of the process. The new gutters look really nice!

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    Staff

    Reviewed May 20, 2022

    We have had a smooth experience from the very beginning! We had recently discussed wanting to upgrade our windows and hadn’t had a chance to look into it when power windows happened to come by our house. Everyone has been extremely thorough in every step of the process. We are so happy with the new windows and working with this company! Highly recommend!

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    Verified purchase
    TechStaff

    Reviewed May 20, 2022

    The team that worked on our house did an excellent job. They were professional, polite and worked very hard. Our house looks brand new now with the beautiful siding that was installed. This is the second project that Power did for us. A few years ago, they installed a brand-new roof. Also, excellent job.

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    Verified purchase
    Customer ServiceSales & MarketingFollow-Through

    Reviewed May 20, 2022

    Crew was efficient and workmanship very good. From demolition to installation. Every item gone over by salesman was installed as advertised. Follow up team will address any issues you may have. Would recommend Power without hesitation.

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    TechStaff

    Reviewed May 20, 2022

    Everyone was very good, very professional.. On time and everything was perfectly done. Contractor even clean up after they finish working. They make it very safe and easy for customers. The products used are very good.

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    Verified purchase
    Staff

    Reviewed May 19, 2022

    Had a very thorough demonstration of the windows before we chose to buy them. All aspects of the process were painless and everyone was friendly. The installers were very clean. The windows are amazing!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 19, 2022

    Normally I am skeptical of remodeling companies who show up at my door. They say they will be back but are no show. When I was talking to their rep I was able to schedule an appointment for a no obligation quote. The next week we talked and to me their price was in the ballpark I was expecting. We agreed on an installation date. They were prompt, courteous and respectful of my property. Once they were finished a Quality rep came and checked their work and asked if I had any questions or concerns about the installation. I couldn’t have done the install any better. If you have any remodeling to be done within their scope of work, don’t wait for them show up at your door. Just give a call for a quote!

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    CoverageTechSales & MarketingPunctuality & SpeedMaintenanceStaffTransparency

    Reviewed May 19, 2022

    Everyone helping were phenomenal and wonderful. From sales to the contract workers. The process was explained step by step, quick and easy and most importantly, transparent. We had the city come out during the project to replace the main waterline of our neighborhood and Power worked with us and the city to reschedule and make up for lost time.

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    Staff

    Reviewed May 18, 2022

    Great experience with pre install. Agent was very thorough. Went into my attic to show me. Mario was professional as well. The installation crew was great. Very professional, on time and very helpful with any questions I had. Overall experience was good.

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com