Power Home Remodeling

No one enjoys the idea of having to get his roof replaced, but Power Home Remodeling made the entire process a breeze. I was initially contacted in-person by Sam who described the various services that Power provided. We agreed that a representative, Chris, would come by later that evening to discuss replacing my aging roof.

I can't say enough about this wonderful experience!! #1 The Sales process: Stephen ** came to my home and instantly made my family feel at home. He was so knowledgeable and focused in on the areas that I told him were my biggest concerns (Cost, value for money, energy efficiency, quality of the product). He answered all my questions, and I never felt pressured to buy a thing. He encouraged me to think about everything he had explained, and ask questions before making my decision-which is what I did! Wonderful experience, he was a great introduction to this company. #2 The pre-installation: Nathan came out to my home to make sure all the i's were dotted and T's crossed. He re-measured all the windows to ensure everything was documented accurately and set up my installation date. He gave me an expectation of how long the job may take as well, which was great!

From the initial meeting to set-up an estimate to the final quality inspection it was such a good experience. Each member of the Power team that I met was not only informative and patient answering all of my questions, they were actually delightful to interact with. Matt was wonderful when he did the estimate. He was very thorough and answered my questions, whether it was about the work or the financing. I was a bit stressed, just because it is a big, expensive job, but I felt so good about the decision I made to go with Power. The quality of the windows is great. Yes, that is important. AND the quality of the WORK is just as critical.

Beyond the basic window install, they also offered a general home inspection and advice on how to prolong the life of multiple parts of the house. Guaranteed windows for life and a great interest rate. Above and beyond...

We originally got new windows in 2009. We had three windows that we decided not to replace - because then they were in ok shape. It’s 2022 and the three windows we left the glass broke. So of course I contacted Power and Joe M came over to measure and price out the windows needed. We also got pricing from one other large company for Andersen windows but the price was much much higher. So we decided on Power for pricing value and because in the past they replaced a few broken seal windows sashes. So their customer service is excellent. They were nice on the phone to me explained to me how to locate the size and ordered new replacements. NO questions asked. Joe gave us a packet with everything explained in writing - the process step by step.

The process from the home inspection to reviewing my home repair options was very easy and efficient. My questions were answered by Power Home Remodeling. The pricing and estimate were fair for all the windows and one door. The contract and pricing was well explained. All the workers arrived on time and were respectful through the process. After the work was done there was a window cleaning service and a post inspection to make sure I was satisfied. There was a lot of attention to ensure my needs were met. I would recommend this company's service if you are in the Maryland area.

From beginning to end we thoroughly enjoyed our experience with Power. Our consultant Jessie walked us through and prepared us with expectations and the actual results were actually better than what we were told. The 2 installers were experienced professionals that from the time they walked through the door we knew they knew everything about installations of windows and were very careful every step they took in our home. Cannot say much more other than would highly recommend to family and friends.

We had a gentleman knock on our door since they were doing work in the local area. He noticed a window that needed replaced on the front of the house. They came back out that evening and spent ample time going over pricing and measurements. They weren’t pushy at all! They sent another gentleman out for a pre-inspection, who was also super friendly and professional. Today was our install - they paid so much attention to detail and left zero mess. We are pleased!!

Power was very customer-centric. They communicated well during the process and genuinely seemed to care about doing a good job and fixing things when needed. Showed up on time every step of the way, too. And everyone I talked with was nice. Also, the quality of the windows seems good! Craftsmanship met expectations. While they definitely tried to sell me on other products or services in our interactions it never felt too pushy.

Working with Power was a stress-free process from start to finish. They were very detailed in their communication of what to expect pre-install, during, and after. We felt there were no hidden fees or additional purchases outside the quote, as they included everything in the quote initially. We were also pleasantly surprised at what the warranty covers, and they were very professional throughout the whole process. Thanks Derrick and team for your hard work!