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Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 26 Reviews 4655 - 4855
    Sales & MarketingStaff

    Reviewed Dec. 9, 2022

    From the very first sales person through install and through quality assurance, every part was very high quality. The team was friendly and professional. We would gladly recommend Power and the windows themselves, to all we know!

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    Staff

    Reviewed Dec. 9, 2022

    The Power team was very professional from start to finish, answered all of our questions and completed work in a swift manner without compromising quality. We are very happy with the end result and will certainly use their services again!

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    Staff

    Reviewed Dec. 8, 2022

    Everyone I have worked with from the company has been amazing. Highly informative. The work was done beautifully in a very timely manner. Would definitely recommend Power to my friends and family. Thank you for the great work!

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Dec. 8, 2022

    We love our new windows and the installation was smooth and efficient, but the initial appointment and the follow-up appointment were each 2.5-3 hours long which was a significantly long time commitment to give up on a work day.

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    CoverageStaff

    Reviewed Dec. 8, 2022

    From our estimate to our install, Power was professional, knowledgeable and efficient. The whole install took just a few hours. There was no damage to any of our drywall and they cleaned up after themselves really well. Quality assurance came by a few days after install and we noticed a small crack in the glass of one window about the size of. I’m pleased to say that our warranty covers this. We’re looking forward to using Power for other exterior projects in the future.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2022

    Power provided step by step communication to our roofing and gutter projects. They let us know when they were coming out and if anything was delayed. Every person we worked with at Power was professional and polite when talking to us. They let us know when they were here starting a project and cleaning up after the project.

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    Staff

    Reviewed Dec. 8, 2022

    From beginning to end the process was smooth. The team is extremely professional and friendly. Everything was explained in great detail and exceeded our expectations. I would recommend them to my friends and family.

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    Sales & MarketingStaff

    Reviewed Dec. 8, 2022

    Every step of the process of buying and installing new windows with Power Home Remodeling has been an extremely positive experience. Would 100% recommend this company for new windows and installation! The door to door contact, the sales team, the installation team and the quality assurance manager were all very professional and friendly throughout the entire process.

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    Staff

    Reviewed Dec. 7, 2022

    The process from beginning to end was painless. The installation crew was on time. They were courteous and professional. They were able to answer all of my questions. They were done before you I knew it.

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    Verified purchase
    Sales & Marketing

    Reviewed Dec. 7, 2022

    Very happy with results of window installation. Workers were awesome. Some of the sales information we were given wasn’t exactly correct when installation actually began. After discussing difference resolutions were reached.

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    Staff

    Reviewed Dec. 7, 2022

    It has been the best remodel experience I have had. Every level of contact starting from the initial contact to the installation of the windows, everyone was very knowledgeable and friendly on the work they performed. Definitely will use their service again.

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    TechStaffTransparency

    Reviewed Dec. 7, 2022

    Power recently came out to complete door and attic insulation. This is the first time I have done any home remodeling and I am very pleased with my overall experience. Very informative staff, great install teams, and they provide up to date progress reports every step of the way. Highly recommend this company and will most likely being a returning customer for future projects!

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    CoverageStaff

    Reviewed Dec. 7, 2022

    Power home remolding did a fantastic work replacing my windows. The crew were all professional, courteous and respectful to my property. The job done is clean and so far the noise reduction is unbelievable.

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    Reviewed Dec. 7, 2022

    This company was a pleasure to do business with. They were top-notch from beginning to end. The install crew was efficient and clean and our 20 windows were completely installed in one day. Best experience ever.

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    Staff

    Reviewed Dec. 7, 2022

    Just had the gutters and trim replaced in our house. They did great work and it looks great. The salesman Aussie was very friendly and helpful. Post-inspection Brandon was also very help and treated us like family.

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    Rates

    Reviewed Dec. 6, 2022

    Beyond the basic window install, they also offered a general home inspection and advice on how to prolong the life of multiple parts of the house. Guaranteed windows for life and a great interest rate. Above and beyond...

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2022

    From the salesman knocking on our door to the last window install, this company was a pleasure to work with. They tell you everything you need to know about their company/product. They fully back all their work, are professional, quick to answer questions and made the whole process a breeze!

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    Customer ServiceStaff

    Reviewed Dec. 6, 2022

    I can't express enough how refreshing it is to be able to call an actual person and get an answer. From our salesman, to our preinstall inspector, to our site manager, it is so nice to be able to get real answers from real people. Every step and person that worked with us on this project was professional and made the process simple and painless. They warranty their product for a reason! If you're looking for windows, these folks are the best! Special thanks to Ian and Jeff! You guys made this a great experience for us in our new home!

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    Punctuality & Speed

    Reviewed Dec. 6, 2022

    Best window installation experience, techs are quick and quality of work is great. During installation, quality assurance team was out, checking and explaining the progress. My overall experience has been great, I would definitely do future projects with them.

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    Customer ServiceTechSales & MarketingPunctuality & Speed

    Reviewed Dec. 6, 2022

    They finished our siding September of 2021. During the process they broke our fence and in an attempt to make a quick fix, they cut pieces of the fence off so the door could close. (It is very difficult to close.) Our siding started bowing almost immediately and has not been fixed. Tools had been left in our gutters and pieces of our roofing have subsequently come off. We discovered a hole that directly leads outside from our kitchen. Besides the terrible work they provided, they also stole $400 of lumber for which they said they would return to us but never have. All of these issues were brought to their attention and we patiently waited 6 months for them to get someone to come and look at our concerns. As the appointment time came closer they called us to cancel and scheduled the appointment an additional 6 months out.

    Since September 2021 none of their shortcomings have been addressed. Sales people came to the house and we addressed our issues with them. They said they would contact their supervisors and still nothing. I am posting this review on every review site I can find. Please respond to them as I am looking to see if these people scam and steal from others like they scammed and stole from my family. If I receive enough responses I am looking to start a class action lawsuit.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Jonathan, your experience falls well beneath our service promise and we sincerely apologize for that. We'd like to work with you to try and resolve your concerns, but need a bit of information to do so.

    Please e-mail digital@powerhrg.com with your contact information so that we can identify your profile in our system and best serve you.

    Punctuality & SpeedStaff

    Reviewed Dec. 5, 2022

    The job was done in a very quick time. The people were very friendly and polite. They explained everything thoroughly and were patience with us if we had questions. We had to reschedule one time and were understanding about us changing the dates. But overall we had a great experience and will be doing future home improvements with them again!

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    Staff

    Reviewed Dec. 5, 2022

    Ernie F was so professional and made our decision so easy. The crew showed up on time and finished in one day. They were professional and very diligent in their installation. They cleaned up beautifully. We couldn't be happier. :)

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 3, 2022

    We knew that we needed windows but did not think we were ready to take the plunge. We decided to schedule a sales visit and the salesperson did an amazing job of not just selling the product but the long term benefits we would gain by replacing our windows. The experience from that sales visit all the way through installation has been excellent and we will be referring our neighbors.

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    Customer Service

    Reviewed Dec. 3, 2022

    Although the process of remodeling is challenging and a little frightening, Power has done a great job of keeping the process simple. I appreciate the constant communication and follow up. I like the standardized processes and multiple contacts.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2022

    Everyone representing the company has been easy going. No pressure type feel to each meeting. Professionals and to the "T." Even the follow up meetings were great. I have no complaints and I am so glad I went with this company.

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    PriceStaffTransparency

    Reviewed Dec. 3, 2022

    Quality assurance excellent, went through inspection of work and problems noted by gutter replacement, explained all issues with house/roof and attics also very detailed in explanation and cost works with me to get work done in timely matter. The people who work with power friendly and windows and gutters crew cleaned up. Company representative fantastic. Great company to work, would recommend them.

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    Staff

    Reviewed Dec. 2, 2022

    We had a tough time finding a good roofer but finally found the right match with Power. They gave an incredibly thorough inspection, catching a number of serious structural issues that others missed, and very timely and efficient service. They are highly reachable and reliable, and we would definitely recommend!

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    Staff

    Reviewed Dec. 2, 2022

    Today..Was our installation Day for our Bay window... Thank you to Ian...and the Power team For an awesome experience. The whole Team has been super professional. Super respectful of our property. My Husband and I strongly recommend Power for any re-modeling. Ana **.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed Dec. 2, 2022

    Throughout our experience with Power Home they have gone above and beyond to ensure customer satisfaction. They have been upfront about the process, the pricing, the warranty, the customer service. They have exceeded our expectations in communication, focus, and efficiency. Not only do the windows look great but they were installed quickly, done well, and the crew cleaned up after themselves as they finished. Every person we have spoken to or come in contact with has been kind, willing to listen to and address any concerns, and the information has not changed from person to person. We will definitely be coming back to use Power Home for the rest of our windows as well as a few other home projects.

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    Staff

    Reviewed Dec. 2, 2022

    We originally had Stu come out. Did measurements of full house. We originally went with roof and gutters fascia downspouts and soffits and now decided to have our full siding and shutters. This company is 100 percent amazing and completely reliable.

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    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2022

    From start to finish, every person and interaction was professional and friendly. The team communicated with us the whole process so our expectations were good. The crew was prompt and cleaned the area completely. We plan on using them for our next project already.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Dec. 1, 2022

    We had the roof replaced, the company is very professional, from the field marketer, the one who knocked on the door to the salesperson to the installers, even to the quality assurance manager. The roof was done fast and looks great, and the clean up was perfect.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 1, 2022

    Power Home Remodeling offered a great window and simple install process. They were professional from the initial appointment, through install and follow-up inspection. They will be our first choice down the road when we’re considering other home improvements.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2022

    They are truly a pleasant company to work with. They demonstrated care and concern for my home. The installation team worked diligently to get the job done in an effective manner. The clean-up was nothing less than perfect. The quality of the job was phenomenal. Thank you Power Home Remodeling. Also, the customer service was incredibly patient with my mother and I. They answered all our pressing questions in a term that was easy to understand (even drew sketches for us to better understand the work that was being done in our home). They are more than accommodating to my needs and financial situation. I wholeheartedly advise others to Choose this company for all roofing needs. Thank you, Power!!

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    PriceRates

    Reviewed Nov. 29, 2022

    Had a roof installed, we are very happy with the crew and the company, I would recommend to anyone I would use them for everything. I am also getting my attic done with them, all at a good price. Want to do more.

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    Staff

    Reviewed Nov. 29, 2022

    Our experience has been very positive from the start of our window project. They have been great explaining each step and making us feel at ease during the entire process. Installers did a great job and left the house clean when they completed. We are very pleased that we went with Power Home Remodeling for our windows.

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    Sales & MarketingStaff

    Reviewed Nov. 29, 2022

    Beginning with Tony our salesperson, who was not pushy and super informative, to Jeff, who made sure our measure was perfect, the installers, who were phenomenal, to Muneer, who did our final quality assurance checkout, everyone was awesome. Totally recommend!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 28, 2022

    Sales rep was very professional, install team was next level and window quality was nothing less than phenomenal. House looks so much better from inside and out. Can’t wait to brag to friends and family.

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    StaffTransparency

    Reviewed Nov. 28, 2022

    It's been a super easy process. Professional, supportive. Great company! Every encounter each representative gave thorough explanation and overview. Excited for the house to be warmer this winter!! Great work!

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    Staff

    Reviewed Nov. 28, 2022

    Started working with Power a few months ago. Signed on with attic insulation, windows, and security door. All three installs were done in a timely and professional manner. Every install had a different team, all acted in a professional and respectful manner.

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    Sales & MarketingStaff

    Reviewed Nov. 28, 2022

    Power Home Remodeling did an excellent job. They cleaned up after their work. The siding looks great. The gutters look great. The representatives - from the sales rep to the installers to the final inspector were professional and polite.

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    Sales & MarketingStaff

    Reviewed Nov. 26, 2022

    The salesman was good the installation team did a great job. They were all very professional and polite. They cleaned up and protected my furniture and home. The salesperson did a great job in explaining everything.

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    PriceStaff

    Reviewed Nov. 25, 2022

    The salesmen was experienced and knowledgeable about the siding. He took the time explain the quality of the product as well as the cost saving benefits. The installers were very professional and cleaned the work area once the job was done.

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    Punctuality & Speed

    Reviewed Nov. 25, 2022

    My experience with Power has been incredible. They have been right there with me the whole step of the way. Beginning with the initial appointment, I have not felt like a number. They have been ready to listen to my concerns, which were very little, and take action if necessary. They have met all my expectations and I feel very comfortable sharing their name with my friends and family.

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    Reviewed Nov. 23, 2022

    We just had windows installed in our whole home. From start to finish it was a seamless experience. The install was one day. The windows are great. Attractive with great features like ease of cleaning. We are so happy we did this.

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    Price

    Reviewed Nov. 23, 2022

    Had all 20+ windows replaced and from start to finish the service from Power was stellar. A great product combined with great service makes the investment worth it! If we had this to do again, we wouldn't hesitate to go with Power again.

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    TechStaff

    Reviewed Nov. 23, 2022

    From start to finish the salesman and contractors were extremely professional and knowledgeable. Rj and Brandon were our salesman, they explained everything to a tee and was very patient answering our questions. We were very happy with our window and gutter installation as well :)

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    Punctuality & SpeedStaff

    Reviewed Nov. 23, 2022

    Power did an excellent job. Aaron was very knowledgeable, professional, and friendly. Francek showed up early, worked diligently, and did a great job with our windows. The quality assurance meeting afterwards was also very reassuring that the windows were installed correctly and that any problems that could possibly arise in the future will be taken care of swiftly. Would recommend.

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    Coverage

    Reviewed Nov. 22, 2022

    Power Home Remodeling made the daunting process of replacing my house’s windows simple and straightforward. I felt like I knew what to expect at every step along the way, and Power continued to meet expectations and the timeline through to completion. I feel really good about my house’s new windows.

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    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 22, 2022

    The initial explanation for the products and services was very thorough and clear. Installation process was handled very well. Installation crew was nice and very fast. Work environment was clean and handled well. The quality check was also very nice and clear. Would definitely use them again.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Nov. 22, 2022

    They have quality products, highly professional team, Reliable, Assurance, products protection for life including labor. I will recommend them everywhere and every time. There are the best in the market I can bet. They pay attention to details even in their work they do. They clean up your premises and leave it very clean after their work. Their goal is oriented towards customer satisfaction. Why don’t you give a try.

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    Staff

    Reviewed Nov. 22, 2022

    Power Home Remodeling did a fantastic job installing my new windows. Everyone did their job great. They were on time and worked efficiently and cleaned up everything. Jessica was great with explaining the process!

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    Staff

    Reviewed Nov. 22, 2022

    New homeowner, Power helped with attic installation with a seamless experience end-to-end from inspection to installation. Each representative was knowledgeable, friendly and respectful. Would recommend Power to others.

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    Staff

    Reviewed Nov. 22, 2022

    My House Looks Brand New, Very Excellent, and Professional service. There was on time for the service and also clean up. Highly recommend them. I also really appreciate them sending a quality assurance manager out to make sure everything was good and answer any remaining questions.

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    Reviewed Nov. 21, 2022

    It was a great install and I would do it again with the same people. They did a great job and their performance was awesome. The job was well managed from start to finish. Power windows was a great company to work with.

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    Sales & MarketingStaff

    Reviewed Nov. 21, 2022

    This home needed new windows, I wasn't looking forward to the expense, the mess, the inconvenience of construction, but this project has been painless. The sales staff was knowledgeable and understood my immediate needs. The project was planned perfectly, the installation crew were experts at what they were doing. The happiness I feel when I look at the beauty of the windows, but I also love the way they are engineered to work. I will definitely use Power Home Remodeling again for future upgrades to our home. Denise **

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    Sales & MarketingPunctuality & Speed

    Reviewed Nov. 21, 2022

    I've had a great experience with Power so far. From the appointment setter, to the sales person, to the pre-installation inspector, everyone has been great. Everything was explained in detail, and all my questions were answered as I had them. In addition, the turnaround time for the windows to be installed was not long at all.

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    StaffRates

    Reviewed Nov. 21, 2022

    Power Remodeling is professional, efficient and very interested in exceeding customer satisfaction. We have used them for 3 projects in our home. Love their windows and sliding glass door with built in blinds.

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    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Nov. 19, 2022

    Quick response. Got a quote same day we called. Ryan S came and did a thorough inspection gave us a great quote. Very patient and answered all our questions. The whole team did a great job and gave us peace of mind that a great job was done in our home. Looking forward to doing additional work in the near future.

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    Staff

    Reviewed Nov. 19, 2022

    Jessie (remodeling consultant) was very easy to work with and talk to. He made everything easy to understand on what my project would entail. The rest of the crew that did the install were all super friendly and communicated with me the entire time as the job was being done. Really happy with how the trim looks. Will use them again once I have another project on my house in mind to be done.

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    Staff

    Reviewed Nov. 19, 2022

    We purchased 14 windows and capping was done on 6 not purchased from Power. The installers were very professional and did a great job, I was very pleased. I am going to hire Power for more projects in the future.

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    Sales & MarketingStaff

    Reviewed Nov. 18, 2022

    I’ve had 4 jobs done by Power since 2019. Each crew was very professional, courteous, and accommodating towards any of my concerns. Work was done in a neat and timely manner. No clean up was required. Windows and doors are made of quality materials and look great. Very satisfied with Power’s service from sales to completion. Definitely would use them in the future.

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    Staff

    Reviewed Nov. 18, 2022

    This team did 14 windows on my three-floor townhouse with amazing accuracy and efficiency. They worked with us to accommodate our work-from-home environment. The results are absolutely perfect. All my questions were answered on the spot and we would give 20 stars if possible. They left my house cleaner than when they started!

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    Customer ServicePunctuality & SpeedOnline & AppStaffTransparency

    Reviewed Nov. 18, 2022

    Cannot recommend this company enough! We had an amazing consultation with Darrius; he was thorough and explained things in depth. He never talked down to us and helped us plan home improvements that fit our budget. The company’s communication is top notch. Their app is excellent and updates are given with plenty of notice. The crew that did the job went above and beyond to finish in a timely manner. And Jason and Brett wrapped up our job with a quality inspection that answered any lingering questions with a friendly, relatable meeting. Can’t wait to use this company again and would recommend.

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    Customer ServiceTechSales & MarketingPriceStaffValue

    Reviewed Nov. 18, 2022

    The salesperson and contractors were very professional and delivered superb customer service. They are meticulous in their work. The warranty they provide on their products is worth every penny. I highly recommend this company.

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    Punctuality & SpeedTransparency

    Reviewed Nov. 17, 2022

    We have made several updates to our home since we bought it a year ago, and have hit so many snags along the way. Power Home Remodeling came in 2 weeks early, installed all new windows within one day. They were very generous of the fact that I was working from home. After all the mishaps from other companies we have hired for updates, this company made the whole process a breeze and did an incredible job! 5 stars! We noticed a significant difference in temperature regulation the night of the install. The financing process was very smooth. We have only great things to say about this company!

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    Customer ServiceTechStaff

    Reviewed Nov. 17, 2022

    Courteous, friendly and professional customer service. Professional, efficient and knowledgeable install techs. Fabulous product. Thoroughly satisfied and don't believe I could ask for any more from a contractor. I would not hesitate to recommend to anyone looking to replace their windows.

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    StaffHonesty & Transparency

    Reviewed Nov. 17, 2022

    L. ** Jr. Was amazing. He came to our house and explained very thoroughly. Well informed, provided details, honest and not pushy. His demonstration of products was incredible.... Definitely recommend!

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    Staff

    Reviewed Nov. 17, 2022

    The all around experience with Power Home Remodeling was great. Everyone was friendly and helpful. The install was done in 1 day, which was great. I would absolutely recommend this company to anyone looking for window upgrades.

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    Staff

    Reviewed Nov. 17, 2022

    Josh was super professional and informative in our initial meeting. He helped us to learn more about windows and our current risk. From there, the pre-installation and install crew were very helpful, professional, and thorough in the review of the windows and the install. Couldn't be happier!

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    Staff

    Reviewed Nov. 17, 2022

    Great installation team who showed up on time and got right to work. They used proper safety equipment and were considerate of our neighbors and took steps to prevent their cars and property from damage. The workmanship looks good and I would be happy to recommend them to others, especially with the 50 year warranty.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 17, 2022

    This company has been very professional from start to finish. From the salesman, inspectors, installers, quality of materials and financial people they were professional and very respectful and answered all questions and concerns. They were also very timely and very quick and answered or returned calls immediately. We highly recommend them!

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    Staff

    Reviewed Nov. 17, 2022

    From the start to the end of our window and door install, every person and interaction with the Power team was amazing! Everyone was professional, knowledgeable and very nice. I am so glad I used Power and would use them again. I highly recommend them!

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    Staff

    Reviewed Nov. 17, 2022

    Everyone that we have dealt with during this installation have been lovely, professional, and efficient. They did a wonderful job replacing our windows, even with a dog and two kittens running around.

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    Staff

    Reviewed Nov. 16, 2022

    3 projects all completed perfectly. Windows installed on two floors. Trim and siding. Every one on time - jobs done in one day.. Appreciated the Quality assurance manager coming out to make sure everything was done to spec. Professional from start to finish. Would highly recommend.

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    PriceStaffRates

    Reviewed Nov. 16, 2022

    Throughout the entire process of the widow installation. The entire staff was professional and responsive. They answered all my questions. The widows are great and and at a reasonable price. I would recommend this company for anyone looking for window replacement.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 16, 2022

    Power installed everything, gutters and doors, to my satisfaction. Also salesperson was great at explaining the products they sell and how they are installed. My only complaint was when the first installation date came no one showed up or called, and when rescheduled for another date no one showed up again or called and online the work was showing as completed.

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    Sales & MarketingMaintenanceStaff

    Reviewed Nov. 16, 2022

    From the initial contact with their sales rep London ** who did a great job and was very knowledgeable about her job. To the install, everything went well. I would most definitely recommend Power Home Remodeling to anyone who's looking to fix or upgrade their home.

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    CoveragePrice

    Reviewed Nov. 16, 2022

    Happy with installations. However couple things need improvement:

    1) Not all walking paths are covered & some guys did not wear shoe bootie.

    2) Not getting invoice detail cost breakdown for each window size.

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    TechSales & MarketingPriceStaff

    Reviewed Nov. 15, 2022

    Every step of our siding experience has been easy and the representatives and inspectors have gone above and beyond to make sure you are 100% satisfied with your color choices and with the final results of your house. Their product materials, lifetime guarantees, warranty transferable to new owners if we sell, easy cleaning and maintained were what is worth this company. The workers who came to install the siding work did an amazing job. Completely satisfied with this company.

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    Sales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed Nov. 15, 2022

    I had a very smooth experience with Power Home Remodeling. They were very professional, the new windows are exactly as advertised, and everything went according to schedule. I'm happy with the results.

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    Staff

    Reviewed Nov. 15, 2022

    Very professional & timely. Everyone was friendly that I met and very thorough to make sure we understood everything. The crew was very efficient when putting the windows in. We would recommend them to friends and family and will work with them again in the future.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 15, 2022

    Friendly sales rep educating us about windows and not pressuring us to buy the windows. Install team installed the windows a week early expected and finished in a timely manner. Would be 5 starts but did a little damage to the moldings around 1 window. Overall would recommend and work with Power again.

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    Punctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    We had a neighbor getting work done by Power and someone stopped by to ask some questions and the experience from there was easy. No issues. Everyone was on time, worked quickly and were super professional. We would definitely use them again!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    Everyone was very informative and helpful throughout the whole process. Installers were one of a kind and very skilled! Would highly recommend to everyone! Amazing customer service!! Got me in scheduled within a few weeks.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 14, 2022

    My mother and I used Power first to do Windows and siding and now we are doing the roof, trim and gutters. Workers showed up on time and quickly went to work. Initial sales person was professionally and courteous. Work has a lifetime warranty of 50 years which is awesome. Would highly recommend Power for exterior remodeling!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 12, 2022

    POWER is an efficient company. We experienced stellar customer service. They completed my roof in a timely professional manner. All of the field employees are with provided thorough explanations to all questions. They were kind and friendly, I look forward to working with POWER in the future.

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    CoverageTechStaff

    Reviewed Nov. 12, 2022

    This is my second time working with Power Home Remodeling in 2 years. Last year they replaced my windows and did a really good job. This year I discovered that my roof needed to be replaced and so naturally went back to Power to complete the job. They gave a very clear and amazing description of what they would do and they delivered just as they said. It was amazing to see them work and the amount of care as they got the job done. The job looks really nice and really clean. Looks great!

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Nov. 12, 2022

    From the start to the finish everything ran extremely smooth with this process. We had Todd their sales person come out to provide a fantastic presentation. He was able to show the differences of other industry pricing. Also the quality of the product was very well demonstrated. After we agreed to do the project everything ran very smooth. We had a measure technician prepare us for the project and once the job was done there was a check up to follow. The crew was neat, professional and courteous and took their time to get the job done to a satisfactory standard. Overall we are very satisfied with the project and would consider recommending.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2022

    Everything about the process has been perfect. Everything from the phone calls to the final installation has been seem less. Very happy with the outcome. The crew and employees at the office were very helpful.

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    Reviewed Nov. 12, 2022

    My Experience with Powerhrg has been great so far, very happy with the way the windows look. The quality of the windows are what I was looking for to save money on energy efficiency. I highly recommend Power windows to anyone!

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2022

    Power Home Remodeling did a really great job! They were very professional and considerate. They were always on time or early. Their work and products are quality. Not only are they thorough in demonstrating their quality but they stand by their product with their warranty.

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    Customer Service

    Reviewed Nov. 12, 2022

    Great customer service. The Windows are quality product. The Work was done professionally, and timely. They offer a lifetime warranty on their work. I would recommend to others. I would hire them again.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2022

    I was pleasantly surprised from the first callback. Our salesman Giovani was smart, funny, and informative. I was especially impressed by his professionalism and product knowledge. I will definitely recommend Power to everyone.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 12, 2022

    We had an issue with scheduler. He was rude about reasons they couldn't come out the first time. He canceled our meeting with the salesperson. Second time he proceeded to tell me that "we" have already had an issue with them. Everyone else was wonderful. Happy with the job.

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    Staff

    Reviewed Nov. 11, 2022

    The experience we had with Power was amazing from beginning to end! They were professional and explained everything we needed to know leading up to installation day! They handled every with our HOA too, and made the experience a breeze. Couldn’t be happier with the windows after install!

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    StaffRates

    Reviewed Nov. 11, 2022

    From start of consultation to completed roof install took about 2 weeks. Everyone I interacted with through the process was courteous and explained everything. I felt at ease during the project and was confident that my best interest was being served the whole time. Can't recommend highly enough.

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    Reviewed Nov. 11, 2022

    I had an issue in master bed room with termites and the window could not be installed. They explained everything to me as far as what I needed to get done before the window could be installed. The crew went to get materials to board the window up for me. I’m all this was a great experience.

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    Staff

    Reviewed Nov. 11, 2022

    All the representatives were very professional and helpful. I was pregnant during my first phase of the remodel and all the representatives made it easy and took all the stress of having my windows replaced. I would recommend this company to anyone looking for a friendly professional company to have work done on your house.

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    Reviewed Nov. 11, 2022

    From the very beginning, Power has been very generous, respectful of our time. The entire process was very smooth. Installation team came in and did a very clean install. Couldn’t ask for a better team!! Thank you, Power!

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    Sales & MarketingStaff

    Reviewed Nov. 11, 2022

    Katherine C was a great sales expert, knowledgeable about products and not pushy. Great experience working with her. Final product looks great. The siding is high quality, we like the color and can already tell a difference with the insulation in the siding.

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    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Nov. 11, 2022

    If it was today, I would not have chosen Power Home Remodeling. There was a noticeable gap around the windows of 1/2 to 3/4 inch...Filled in with insulation/caulk...And held together with only 6 screws that had to make it across those gaps into the side of the window frame/wall. I cannot believe that this will hold up in time and under 40 or 50 mile/hour winds and rain....Very frustrating watching how these windows were installed. In a larger window install (double pane), installers did not even follow install guide which called for 6 screws on the sides but 4 screws at the top/header....They totally ignored me when I pointed out that install guide called for 4 screws at the top...And just used one screw on the top/header....

    Another issue I had with install was the finishing inside.... They used very low quality strips of plastic to frame inside window and hide those gaps around the window and then used caulk to fill and hide all gaps between those plastic strips...Very low quality work... This was not explained to me prior to my choosing Power.... Also, installers left smudges on the outside of window panes where I can't reach to scrape or clean...The smudges inside I could reach and clean but some were made by glue or some other substance that was very hard to get out....

    Also, one of the windows actually opens the wrong way.... They ordered and installed the wrong window...When I pointed it out to the quality assurance person that came later to check the work, he shrugged his shoulders and did nothing about it.... As the installation went on and I could not believe my eyes, I felt misled and cheated on the amount that I was paying for this low quality and finishing job.... Very disappointed with Power.... Do not recommend using this company.... I hope these windows can withstand high winds this coming fall/winter....

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to share your experience.

    Power stands behind the quality of our products and services, which is why we offer one of the strongest warranties in the industry. If you have any issues with your product stemming from the installation now or in the future, rest assured that our Warranty Service Department will work with you to resolve them to your satisfaction.

    Staff

    Reviewed Nov. 10, 2022

    Everything went smooth and on plan. Would highly recommend! The installation team was friendly, professional, and timely. The windows and door are awesome and beautiful! Can’t believe how easy the team made everything.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Nov. 10, 2022

    From the first knock on our door, the sales representative, the workmen that came out and the products used were all exceptional. The courtesy calls in between showed that they really cared about the services they provide. I would definitely recommend them to anyone. Lifetime warranty on their services, put the icing on the cake!

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    Staff

    Reviewed Nov. 10, 2022

    Very professional employees from start to finish. Answered all my questions and concerns with concern and knowledge. Sympathetic to my concerns and my hardship. I would now and in the future use Power Home Remodeling and recommend to neighbors and family.

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    Staff

    Reviewed Nov. 10, 2022

    Overall, very happy with the finished product. We had a few hiccups with the crew but they were immediately addressed with the Quality Assur. manager and taken care of!! Highly recommend this company.

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    Customer ServiceSales & MarketingCommunication

    Reviewed Nov. 10, 2022

    Purchased Windows and roof from them. Decided on windows first, they were in and out and did a good job. There was a pre project inspection, post project inspection, I noticed a piece of flashing was dented and they ensured someone would return to replace. Figured out the only reason there was a post project inspection was to try and sell me on the items I hadn't purchased. And they succeeded selling me the roof, big discount to use my house for marketing. Power assured me that I would never know they were there once they completed. It's been a month since the roof was completed, no communications, no post install inspection, my flashing is still dented and we have found tons of garbage and over 200 nails around the house. Beyond disappointed with this company. I'd steer clear.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for sharing your review and sincerely apologize for the undue frustration you experienced during your project.

    The quality of your installation is beneath our expectations for service and we'd like to work with you to resolve all of your concerns.

    Please e-mail digital@powerhrg.com with your project number or contact phone number so that we can identify your profile within our system and best serve you.

    Sales & MarketingStaff

    Reviewed Nov. 10, 2022

    Sales rep was very professional and took time to build rapport with us and answer questions. I was not a fan of the super long presentation, but he did his best to adapt and move it along. Gave us a great deal.

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    TechSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 10, 2022

    Sales guy was knowledgeable about product and very friendly. He helped us decided what exactly we wanted and needed for our home. When they came to install it they came to work. Didn’t stand around talking. They worked hard and fast. Finished product looked amazing. Excited for my new door.

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    Customer Service

    Reviewed Nov. 9, 2022

    Purchased a window 8/21 and given a delivery date of 12/18. They called and said my window wasn’t ready, my new install date would be mid Jan 2022. Company called and canceled the week of and rescheduled to Mid Feb. I finally had the window installed and one of the panes was scratched. I called and the warranty dept sent someone out in April. They had to order a new pane. The pane arrived in October, I was given an install date of March 2023!!! I said no way and they then gave me install date of 11/7/22 9 am. I was called at 7am that morning because they “couldn’t find my window”! A supervisor called me back to say they lost it and have to reorder. I should have it Jan 2023! At this point I felt they should give me a credit back for all the hassle and I was told “we don’t do that.” Go anywhere else except Power Home Remodeling. Terrible place to do business with.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Lisa, thanks for taking the time to leave us a review.

    We aim to deliver 5-star remodeling experiences for all of our customers, so we sincerely apologize for the undue inconveniences you've experienced during your project.

    That said, we're glad that you're currently scheduled for a follow-up service appointment, which we are confident will resolve your outstanding concerns. If an earlier date becomes available for your service, we will reach out and offer to reschedule your appointment.

    Customer ServicePunctuality & Speed

    Reviewed Nov. 9, 2022

    From start to finish the process couldn't have been easier. I was informed step by step about the windows and install. I was called beforehand as a reminder. The day of install they were quick and cleaned up after.

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    Sales & MarketingStaff

    Reviewed Nov. 9, 2022

    Josh and Ross were great in explaining window choices and helping decide on styles. They were very professional and considerate. Power windows have many levels of sales and service and every person has been easy to reach and communicate with.

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    Staff

    Reviewed Nov. 9, 2022

    Had a great experience with Power Home Remodeling, very knowledgeable and efficient at project installation and lifetime warranty provides peace of mind. Would consider Power Home Remodeling for future projects

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    From the get go everyone at Power was very friendly and delightful to talk to. Scott talked us through literally everything, we didn't feel pressured or that they were holding anything back. The process has been very smooth and from the moment we signed to replace ALL the windows in our house, they were in contact with us for every step. Everyone of the employees has been considerate of our home and polite and friendly. They are easy to contact and we haven't had a single hassle. Our sliding glass door was a week late due to supply and demand but they called to inform us ahead of time and we were able to reschedule easily and they prioritized us getting in ASAP. We are already looking at door options with them in the future! The installation itself was clean, and fast. It was all done in a day with a full team. They definitely know what they're doing, everything was very professional and they cleaned everything during and after installation. We definitely recommend, especially if you're like us and have bad contractor PTSD from previous jobs.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 8, 2022

    The young men that came and installed the did a great job. They are friendly and professional and answered all questions that I had. They even called the County Building Inspector and set up an appointment for the inspection. I would recommend Power for any home owner. They will be back for they need to install the window screens and sliding door wheels.

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    TechPunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    Power Home Remodeling came out to give me an estimate on windows and attic insulation. Every step of the process has been fantastic. Phase 1 is done and the installs were great. Clean, fast, respectful…Everything I could have hoped for.

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 7, 2022

    The entire process was pleasant and professional from the sales through installation and follow up. The installation crew was polite, thorough and cleaned up completely. Our new windows are beautiful and a major upgrade for us.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    Power Home was fantastic to work with. They were very thorough from start to finish. Lines of communication were open and we were always well informed of the process and appointments. The installation process was quick, the staff was great and personable. I have already recommended this company to friends and family!

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Nov. 7, 2022

    So far our experience has been great. In fact, I was so pleased with the job they recently did replacing the windows on the lower level of our home, I ordered replacements for the upper floor, which should be happen by the end of the month. Hopefully that too will be great. Everyone associated with the company with whom we have interacted has been personable, knowledgeable and respectful.

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    CoveragePriceStaff

    Reviewed Nov. 7, 2022

    I hired Power Home Remodeling to replace my windows. They did such an amazing job that I decided to get another project done by them: a gutter and trim job. The crew is well informed and answered all my questions and concerns clearly and knowledgeable. I suggested some changes and the crew was willing to accommodate my request. I recommend Power Home Remodeling. Their work is above average and worth the investment.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    A lot of companies pressure sales and deliver less than what was promised, but Power Home Remodeling really made it easy to decide on doing every window in my house and a door without pressure. The wait for the install was a little long because of the custom door, but once the install happened the crew was extremely professional and excellent craftsmen. They spent so much time making sure that everything was looking good and that the door lined up for perfect functioning. The company has a great transferable lifetime warranty for everything which tells me all I need to know about the longevity of the product. The company has also done a great job of following up and making sure I'm happy with them at every step of the project. I highly recommend.

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    Punctuality & SpeedStaffRatesTransparency

    Reviewed Nov. 7, 2022

    Someone knocked on my door. I thought I was my neighbor so I opened it and it was someone selling windows. I thought to myself why did I open this door. The guy was very friendly and told me who he was and what he was selling and asked me if a was interested in hearing about the windows. I was because I was planning on getting new windows. After talking to the guy I decided to have someone come out and give me and estimate on the windows. He arrived later and measured the windows and gave me a detailed explanation on how the windows were custom built and how they function.

    Next someone came to do the pre-install inspection and set the install date. The windows have been installed. During installation the quality assurance guy came to inspect the installation and see how I felt about how everything were going. Everyone arrived on time, did a great job, were very professional and nice people to do busy with. I highly recommend Power for windows.

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    TechSales & MarketingStaff

    Reviewed Nov. 7, 2022

    Had a rep come to the door to give a roof estimate. Sales rep came out into the thorough presentation. Got up into the attic and found a couple leaks that had been here since I bought the house. Decided to get the roof replaced before the wintertime. Job was done smoothly and finished in one day. Happy overall.

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2022

    The staff and crew from Power were kind, respectful, and a lot of fun to work with. Scheduling was easy and install was seamless. It was a great experience and I'll definitely be using Power for additional home improvement.

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    Reviewed Nov. 5, 2022

    Awesome experience with their workmanship and I highly recommend the company to anyone who needs home improvement project. I really appreciate Kevin, Quality Assurance Manger, checking every windows to make they are working properly.

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    Customer ServiceTechStaff

    Reviewed Nov. 5, 2022

    Power Home Remodeling’s field representative was very pleasant and I did not feel pressured to meet with the remodeling consultant. Everything was explained in details that I could understand using visual and physical tools to demonstrate and all my questions were answered. Again, the consultant made sure that I did not feel pressured or rushed to make a decision to order replacement windows, so much so that I asked him to include the sliding doors in the project. The day after installation, the Quality Assurance Manager came out to inspect the work and checked that each window functioned perfectly. I am very happy with my new windows and highly recommend Power Home Remodeling and will call on them for future remodeling jobs.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2022

    They were very professional throughout the entire process. They kept us very well informed as to the state of the project, and have followed up on any questions we have had. We are very satisfied with the results and recommend them. The install team was courteous, and kept things clean and did a great job cleaning up.

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    Reviewed Nov. 5, 2022

    I loved the presentation that Dustin made. It was very personable and genuine, he made me feel really comfortable and felt like he was concerned about our needs. Overall, I’m happy with the outcome of our project.

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    Staff

    Reviewed Nov. 4, 2022

    We had a tremendous experience with Power for our window install. Not only do our new windows look great, but everything went really smooth and everyone involved was really professional, respectful, and kind. We would, and will, recommend Power to others and will use them for future window projects in the future! A great experience compared to a previous company! A huge thank you to everyone involved in person as well as behind the scenes.

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    Staff

    Reviewed Nov. 4, 2022

    Power Home Remodeling did an excellent job installing my new roof, facia, soffit. I am so pleased with them that I am adding additional work to my house from them. GREAT WORK. Will recommend to neighbors.

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    Sales & MarketingStaff

    Reviewed Nov. 4, 2022

    Sales process was easy, project went very well, and company is very professional. Also project was done in one day which was very good to see. Would use them again for future projects if things pop up

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2022

    All of the employees with Power were absolutely phenomenal. Our initial consultant, Justin, wasn’t afraid to tell us what work actually needed to be done and that the work we had initially wanted to focus on wasn’t needed immediately. He was very thorough and spent all the time we needed to answer all of our questions. The pre install inspector Christian was also very thorough and knowledgeable. He informed us of gaps that needed to be handled before our installation. Finally the Quality Assurance manager was able to assess our situation and show us what was actually possible and necessary to get done in the near future.

    We had our windows done and were initially intending to have our gutters and trim done as well. After our pre install inspection we found that an issue with our roof meant that there would be issues with installing the trim. We arranged for a repair of the roofing issue and were able to work with Power to reincorporate the original scope of the job back in. We are very happy with the window install and looking forward to the trim and gutters! We would happily recommend this company or go with them for future work!

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 4, 2022

    Very professional! They came through my neighborhood and offered a free quote for my roof. Appointment was easy and thorough. They offer a great product and warranty, which I sorely needed. I would highly recommend going with this company for all your home improvement needs!

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    Punctuality & SpeedStaffTransparency

    Reviewed Nov. 4, 2022

    Mike is great to work with. We are repeat customers of Power. Always makes sure we understand the purchase and installation process. Start to finish, the entire experience was easy. When production delays happened Power was quick to keep us updated.

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    TechStaff

    Reviewed Nov. 3, 2022

    I recently contracted Power for my roof, attic insulation and windows. Everyone I met with couldn't have more polite and patient. They walked me through each product and installation which made me feel comfortable with the work being performed. All of the crews were on time, did quality work and did a great job cleaning up. I couldn't recommend them more and look forward to them doing the rest of the windows in my house!

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    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2022

    Power is a great company. They showed up for my project and have been professional throughout. The job was completed on schedule and we couldn’t be happier with the final result. We would recommend them.

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    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2022

    Absolutely great experience from the first moment they knocked on our door! Very professional all around from initial showing to final install and inspection. The window installers worked fast and efficient and cleaned up afterwards.

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    PriceStaffRates

    Reviewed Nov. 2, 2022

    From beginning to end, every person we worked with was exceedingly kind and knowledgeable. The new windows are energy efficient, easy to clean, guaranteed for life, and beautiful for a fraction of the price we were quoted from multiple other companies.

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    TechPunctuality & Speed

    Reviewed Nov. 2, 2022

    This company came out to inspect the roof. When we bought the house they said we have 4-7 years left. We waited a bit too long and the roof needed to be done. They did a great job and stripped all 3 layers. Cleaned up was great.

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    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 2, 2022

    From start to finish, our experience was easy and painless. All of the Power associates, Peter, RT, Brandon, Karl, and our install crew were professional, informative, and friendly. From product demos to pricing, we were given all of the information we needed to make an informed decision. Installation and inspection was quick and thorough and happened at our convenience. Overall, we’re happy with our decision to go with Power Home Remodeling and will be recommending them to our friends and family!

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    Sales & MarketingStaff

    Reviewed Nov. 2, 2022

    I had a great experience with this company getting my windows replaced. From the salesperson knocking on my door to the installation man, everyone was polite and pleasant and very knowledgeable. I have a strict HOA and they provided all the required information for me to submit the HOA request. It was a pain free experience for a quality product that is not only going to improve my home value but help save me money energy-wise. They also were very willing to work with me timewise. You won't be disappointed.

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    Staff

    Reviewed Nov. 2, 2022

    I think power did an excellent job, I am very satisfied with the work that was done and I look forward to completing the rest of my project with the rest of the windows. From beginning to end the process was very smooth.

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    Staff

    Reviewed Nov. 2, 2022

    Workers are professional and well trained, they explained every single thing you need to know about your house step by step and clean up after the work done. They done a good job with the Windows and I’m very happy.

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    PriceBillingRatesTransparency

    Reviewed Nov. 2, 2022

    Lot of explanation about how and why we should do the roof and replace windows, and also discuss pricing with more options. Interest rate they give are really acceptable for new home owner like us. Really great and low monthly payment.

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    Sales & MarketingStaff

    Reviewed Nov. 2, 2022

    The window job is our third time using Power. As usual, the quality of the work and the service has been outstanding. Every representative of the company from the salespersons to the quality control person to the workers have been very professional. I give them my highest recommendation!

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed Nov. 1, 2022

    The whole experience from sales to installation was positive. They worked with me on pricing. The installation of 11 windows went well. The old windows were hard to remove. They took them all away and left the area clean.

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    Staff

    Reviewed Nov. 1, 2022

    Power came at a good time for us to redo our windows in our new home. Every single person along the process has been extremely friendly, knowledgeable and on top of their jobs. The window install was smooth and looks great! We even decided to do more projects with them. Highly recommend.

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    Customer ServicePunctuality & Speed

    Reviewed Oct. 31, 2022

    I work from home so they were very respectful when I was on calls. They were quick and efficient. Took their trash with them. The windows look nice and clean and I can already hear the difference from outdoor noise.

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    Staff

    Reviewed Oct. 31, 2022

    From a high quality install to a high quality product, Power did an excellent job installing new windows and providing thorough guidance through every step of the process, I would highly recommend them.

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    Sales & MarketingStaff

    Reviewed Oct. 31, 2022

    We have had a fantastic experience with Power Home Remodeling. Everyone we have dealt with from sales to inspections to installers to quality assurance have been top notch. We have been very impressed with all the service Power Home Remodeling has provided. The proof will be in the pudding once it rains and the gutters have a chance to perform. I have confidence the products will meet the standards I expect.

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    Punctuality & Speed

    Reviewed Oct. 31, 2022

    Power was extremely quick and efficient. They explained the process really well, and moved the appointment up so we were able to get everything done before winter. Overall great experience. I would definitely recommend time and time again.

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    Sales & MarketingPunctuality & SpeedStaffBilling

    Reviewed Oct. 31, 2022

    The sales person did a great job of explaining the product. The installers were fast, polite and professional. Generally everyone from the sales, billing, and consultants were great. I would definitely work with this company again.!!

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    Staff

    Reviewed Oct. 31, 2022

    Every employee that we talked to during the process was extremely friendly. They all made sure to teach us about their work and really took the time to make sure our experience with the company met our expectations. We are happy with the service we were provided!

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 29, 2022

    The sales process was very smooth and clear. All of the staff have been personable and respectful to our home. We had our whole house of siding trim and gutters done and the look of our home is amazing. The products that we were showing were extremely high quality. We liked the warranty. And we felt that we were making the right decision based on our budget. The crew and the follow-up afterwards went extremely well. We would highly consider recommending them and plan on using them for future projects.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 29, 2022

    We were not looking to update our windows so quickly but when we ran into Power at a little festival in Little Elm. We were greeted with kindness and respect. Since then to now installation day we don’t regret choosing Power. The crew and company itself is absolutely amazing and the quality of their products are great! I’d recommend anyone go with this company for their home remodeling!

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    Punctuality & SpeedStaff

    Reviewed Oct. 29, 2022

    We’ve meet several representatives of Power Home Remodeling and was amazed at the amount of information we received from the presentation provided by Steve L. and the reassurance from Brett B. My husband were comfortable with trusting Power to complete our roof and confident with our choice. Ryan S. and his crew were professional and prompt. The experience throughout was better than expected. Thanks to Power!

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    Staff

    Reviewed Oct. 29, 2022

    As a business owner myself, I recognize and appreciate good business when I see it! Throughout my journey with Power Home Remodeling, I was able to see just how a professional operation is run and see exactly what makes people love the work they do. This company went above and beyond to deliver not just a superior products to their customers but also a seamless experience as well! Hands down they delivered a 5 Star Experience and I look forward to using them again in the future when I purchase my dream home!

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    Staff

    Reviewed Oct. 29, 2022

    We had our gutters replaced by Power Home Remodeling. From start to finish we felt well taken care of. They are very knowledgeable and personable. We would recommend them to our friends, family and neighbors.

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    Online & AppStaff

    Reviewed Oct. 29, 2022

    I really like the quality of Power Home Remodeling's windows, all their staff has been friendly and professional, and I'm pleased with the installation. Their app link was helpful as well to be sure the process was on track. I chose the almond color for my 2nd-floor windows, and I couldn't be happier. With their lifetime warranty, I'll choose Power again when I'm ready for the 1st floor.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 28, 2022

    Free windows inspection. Wonderful thorough Remodeling Consultant. He was able to show me the damage my current windows were causing. He showed me what the current cost and quality was given by local window installers. He thoroughly showed me the quality of their windows. Pre-measuring done by Remodeling Consultant and pre-inspection. Window installment team were 10-15min early and the whole team was friendly and respectful and helped me with the prep to move things 3-4ft of room to put in all the windows. They did their excellent job, even while it was storming outside. They completed in a timely manner. 10 windows installed in less than 6hrs. Amazing, right?!!!

    Inspector came in and checked installers' work before they were done. He even gave the ok to take a video of him showing me the features of the windows and how to clean them from the inside. Then the inspector showed me the damage on my soffits and fascia and gutters and the damage they were doing to my house.

    Had he not shown it to me it could've caused great damage to my house. I'm so thankful for the time and efforts of Power Home Remodeling has invested in my home life.

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    PriceStaffRates

    Reviewed Oct. 28, 2022

    Power Home Remodeling sold us a great product at a very competitive price. The installation team was also fantastic! They arrived on time, were professional and made our 26 year old house look almost new outside

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    From start to finish everyone I dealt with was professional and friendly. The whole project went smoothly and was done quickly and very well done. I was very impressed with every aspect of this company.

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    Staff

    Reviewed Oct. 27, 2022

    From start to finish my experience with Power Home Remodeling was exceptional. Very professional staff and workers. Best of all, I love our new sliding glass door. Will definitely be doing future business with them!

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    Installers were all excellent on what they do. Exceeded our expectations. They were fast and very thorough, professionalism was exercised by each one of them. Carlos was very helpful and knowledgeable. He answered all our concerns and questions with confidence.

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    Staff

    Reviewed Oct. 27, 2022

    Power Home Remolding was a great company and did a great job! The quality assurance manager Kevin was professional and well knowledgeable in the product (windows) we recently got installed. Kevin inspected all 30 windows and a rear slider. Kevin is very thorough and caught issues and will have them corrected. I recommend this company and Kevin a 100%.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    I was impressed by the quality of the windows and how quick and professional the installers were. 5 stars. Would recommend to anyone looking for new windows. I will be using them to replace any future windows.

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    TechStaff

    Reviewed Oct. 27, 2022

    The installers came in and finished the windows in 1 day! The work ended up fantastic. We had a door that needed to be done and it took 3 months to have the door built and delivered to complete. The door installation came out fantastic as well.

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    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    Good experience. First crew was a bit messy, but did excellent work. Door looks amazing, like a new home build. It did take a few times of rescheduling as they could not tell us where the door was, that’s was frustrating due to us having to move work schedules around multiple times. Overall good experience.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 27, 2022

    The initial meeting with our sales associate was very positive and professional. Our install was early, which was a plus. The install was less than perfect but our post install inspection was positive and assured us our issues would be resolved, so much so we agreed to have the front windows replaced.

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    Punctuality & Speed

    Reviewed Oct. 27, 2022

    The Power team was communicative with progress on the materials and worked with me to schedule visits and install dates. The construction crews were respectful and got everything done quickly. The process was easy and it was an overall a great experience.

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    Sales & MarketingStaff

    Reviewed Oct. 26, 2022

    We have been had nothing but wonderful experiences with your employees, from the guy that knocked on my door, to Josh our sales guy, and to Kareem the quality agent. They are knowledgeable and truly want the best for us as customers. The windows we have now speak for themselves! Beyond Beautiful!!

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    Staff

    Reviewed Oct. 26, 2022

    Great team today, arrived in time frame set. Amazed they actually replaced removed and installed all 23 window by midday and the quality of the install is top notch. The team cleaned after the job and other the great new windows you would never know they were here.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 26, 2022

    Every interaction with each crew member from point of sale, scheduling, and installation was a fabulous experience. Everyone was knowledgeable and professional! Looking forward to working with them in the future. Highly recommend this company for anyone looking for new doors, windows, and attic insulation

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    Staff

    Reviewed Oct. 26, 2022

    The experience was great start to finish. Everyone I interacted with was knowledgeable and professional. They made sure I understood everything and answered all of my questions. I would use them again.

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    StaffHonesty & Transparency

    Reviewed Oct. 26, 2022

    They came at 10am, they swarmed, they were most courteous, they did a fantastic job. Replaces 17 windows in 5.5 hours. This is the second time we’ve used Power. They are very honest and reputable people!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2022

    Our experience with your company has been great. Jay, Greg and Peter have been extremely Professional and very punctual. Communication has been very clear. We are very satisfied with our overall experience with your company.

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    Verified purchase

    Reviewed Oct. 26, 2022

    My experience with Power Home Remodeling group has been great. I would recommend them to other people looking to do work. They are doing my siding for my entire house and the gutters as well. Great experience.

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    TechStaff

    Reviewed Oct. 25, 2022

    I contracted with Power for my window installation. Lanny was my customer development rep and he started this whole process. Michael was my remodeling consultant. He took the time to explain everything to me and I really appreciated that. Keven and his team are installing today and they are amazing. Everyone I have dealt with has been very polite and courteous. I would highly recommend this company!

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffTransparencyHonesty & Transparency

    Reviewed Oct. 25, 2022

    Purchased windows and installation for nearly the entire first floor of my home. They showed up on September 7th to do the installation and only that morning informed me that the picture window will not be installed that day but would need another appointment. The install on the 7th must have been rushed because the caulking was done extremely unprofessionally and window frames were damaged during installation. Some of the windows will not even close properly unless you hold the top section of the window up while trying to close the bottom section.

    I had an appointment on Oct 14th to do an install of the picture window and repair the issues from the original install as a project manager from Power Windows I spoke with agreed the install was very unprofessional. On the 14th, no one from Power came and no one called me. I called power and they apologized and scheduled me for October 20th. On October 20th, the third day now that I took off of work for the Power appointment, no one from Power came and no one called me again.. I called, they apologized and scheduled me as a first thing in the morning job on October 25th, between 8am and 10am.

    This morning, 10am goes by and no one from Power comes, no one calls (there's a theme here). I call, they apologize and say they will call me back. About 4 hours later, no call, so I call them back and get a project manager who tells me he can't get in touch with the crew but will get in touch with them and call me back. Holding my breath for this call back.

    I filed a BBB complaint as I have been patient and more than respectful to anyone at Power I spoke to. I did not make a fuss and was not rude to anyone on the phone there. I simply want to finish what was started so I can stop using needless time off at work (fourth overall day taken today for Power to come do work). Quite Honestly, Power should be reimbursing me for how they operate and have no respect for my time. I will take the time to update this review when there is more to update so that people are aware of what they are getting into with Power.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Hi Michael - we apologize for the issues you've experienced during your project, clearly these are not the type of sentiments we aim for when working with homeowners.

    We want to make sure you walk away from your project satisfied with the experience and the quality of the work. Please e-mail digital@powerhrg.com with your contact information so we can identify your profile with our system and best serve you.

    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2022

    The initial contact was pleasant and well received. We were able to discuss the condition of the roof and the necessary replacements. Project started within the month and done within a week. Employees were quick and efficient, cleaning up the surrounding area after every shift. Job was satisfactory on completion, leaving the house looking better than ever before.

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    Customer Service

    Reviewed Oct. 25, 2022

    From start to finish, I felt real comfortable working with this company. The person who handed me the flier to give them a call was respectful and not pushy. The seller who came to show me the product and inspect my existing windows didn't try to upsell me or talk down to me. She took the time to explain what I was seeing and was respectful of me and my time. She was also respectful of my budget. I will purchase from them again in the future when my budget allows.

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed Oct. 24, 2022

    I really would like to thank our sales person Ajsela for helping us with making our project a reality with power, she was very informative, very professional and a very honest person. She answered all our questions and went above and beyond.

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    Staff

    Reviewed Oct. 24, 2022

    Everyone has been wonderful. They are helpful with explaining everything. They even tell me when I don't need things Instead of trying to add extras. Everyone is friendly and professional. I recommend this company.

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    Sales & MarketingPriceStaff

    Reviewed Oct. 24, 2022

    Being told that you need to replace all of the windows in your home can be a shock. The guys at Power made this process so simple. From the initial discussion with the sales rep Gabriel, to the meeting with install inspector Matt and through the install itself with the awesome install team, the overall experience was worth it! Thanks so much. I truly appreciate you all!

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    Sales & MarketingStaff

    Reviewed Oct. 24, 2022

    Every employee involved in the initial sales pitch, estimate, quality inspection, and installation were outstanding. I would highly recommend this company for any project and will be using them again.

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    Staff

    Reviewed Oct. 24, 2022

    The workers who installed the attic insulation were very professional, friendly and efficient. They did great work. Explained every step of the process and were very thorough. Very satisfied with their work.

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    Staff

    Reviewed Oct. 22, 2022

    From the moment we met a representative to ask if we wanted a new roof to the moment we completed the project, Power was a complete and thorough company. Great experience and highly recommend Power for future projects.

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    Staff

    Reviewed Oct. 22, 2022

    Every member of the team was friendly, professional, and patient. They were able to explain everything and make us comfortable with every aspect of the process from measuring to installing to inspection afterwards to ensure that the job was done correctly. I would highly recommend them to anyone.

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2022

    We had our soffits and gutters replaced and had a great experience. Every person we worked with was very knowledgeable, kind and respectful. The crew was also very efficient and did great work, we were very happy with the results. Only reason this isn't 5 stars is there was a slight scheduling delay where the work started the week after originally planned.

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    Staff

    Reviewed Oct. 21, 2022

    Very thorough from start to finish and great company presentation! The end result looks great. Jeff was very thorough and patient in the original presentation. Frank was also thorough and did a great job preparing us for what to expect. Abel and the crew worked very hard and efficient. You can tell that they want it to be right the first time.

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    CoverageStaff

    Reviewed Oct. 21, 2022

    The experience with Power it was amazing from day one to the end of the project. The professionalism and the attention to details. The crew were amazing in the time frame on installing the window. They cover everything that could get any type of dust. Overall ⭐️⭐️⭐️⭐️⭐️

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    StaffHonesty & Transparency

    Reviewed Oct. 20, 2022

    I have done 4 separate projects with Power (roof, attic insulation, basement door, gutters) and am very satisfied with the work. They are very professional from start to finish, and explained everything thoroughly before getting started. I felt they were all very knowledgeable and honest about the products. After the initial measurement they come back a second time to confirm so there are no surprises on installation day. They give you a heads up the day of installation and let you know when they will arrive. I also liked that you don't pay until the project is complete, so you have confidence that you only pay if the work is done well. They also have flexible financing, which is a nice option for big budget projects.

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    Staff

    Reviewed Oct. 20, 2022

    Everyone was friendly, knowledgeable, and informative. And the product is very high quality! The product was thoroughly explained by the salesman, the process for reinstallation and installation was all explained. All of my questions were answered politely and completely.

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    Staff

    Reviewed Oct. 20, 2022

    Turnkey, easy and totally professional work! I can't say much more because they did everything I expected. Arrived on time, did the job, cleaned up the entire job site and everything is spotless. NO problems at all!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2022

    From initial contact to final installation the process was seamless and professional. The work crew was efficient and thorough and the follow up quality control was quick and direct. We are very satisfied with the outcome and have already received compliments from our neighbors!

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    Punctuality & Speed

    Reviewed Oct. 19, 2022

    For someone who was nervous about such a big investment, I was extremely pleased by this experience. From the first person knocking on my door to the ladies behind the scene talking to my HOA, this was a quick and smooth experience. I will definitely use them again!

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    Sales & MarketingStaff

    Reviewed Oct. 19, 2022

    The power team has impressed my wife and I. From the sales reps, inspectors and installers we were very happy with their professionalism and knowledge of their craft. They were able to answer any and all questions asked which put us at ease with the process overall.

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    Staff

    Reviewed Oct. 19, 2022

    From the beginning of the process to the end the company overdelivered on every part. All involved in the job were very thorough and knowledgeable. Highly recommend this company for any of your needs.

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    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2022

    Workers were professional and able to do their job well. They answered all our questions too. They were punctual. Everything did systematically and knows their job well. The manager as well as the subordinates coordinated their job professionally.

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    Staff

    Reviewed Oct. 18, 2022

    Kind, knowledgeable, professional, and willing to explain exactly what was going on, and we were given exactly what we needed. We used this company for e sphere and insulation. Will be using for roof, gutters and trim as well.

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com