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Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 25 Reviews 4435 - 4635
    Staff

    Reviewed Oct. 10, 2022

    This is such a fantastic company, they are super friendly and make you feel like you are part of the family. They are great at explaining things to you. They show up exactly on time. If you have any concerns They take care of it right away. This is a great company to work with. I recommend this company to anyone and everyone.

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    Reviewed Oct. 10, 2022

    I did my roof, doors and windows with PowerHRG. I was so happy with the work that was done. Everything that they promised was delivered. I am very satisfied and will recommend them to family and friends!

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 10, 2022

    Power has exceeded my expectations, from all aspects. From the first visit (Nick) came in, he was very knowledgeable no pressure and answered all questions we had. When comes to the window replacement day, the crew of 4 did a great job on install. Arrived early and got a plan of action going. They seemed to move effortlessly through install with no issues. We are very happy with the pricing and the whole job.

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    Staff

    Reviewed Oct. 10, 2022

    Great experience from beginning to end. They were very informative on the product and warranty they offered. The install crew was very efficient and professional. Representatives were very outgoing and personable and worked with your budget.

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    TechStaff

    Reviewed Oct. 10, 2022

    From the knock on the door to the remodeling consultants that came out to show me their product were very professional and polite. Everyone has been very friendly and knowledgeable. I feel very comfortable with the full experience.

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    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 10, 2022

    I worked with a number of people throughout this process. From meeting Kari who set up the appointment to working with Sam, Greg and Pete, everyone was very helpful and transparent. All my questions were answered and the windows were installed beautifully. I’d feel comfortable recommending Power Home Remodeling.

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    PriceStaff

    Reviewed Oct. 9, 2022

    I never heard of them before. They were professional. Of course I was nervous but you have to trust the system. On a scale of 100-PHR scored a 96.5! They exceeded my expectations...Well worth- the hefty investment.

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    Sales & MarketingStaff

    Reviewed Oct. 8, 2022

    The salesman was awesome! He was patient and gave good demonstrations. I enjoy the product (windows). I feel the difference of temperature in my home, since the install. The overall process, salesperson, pre-inspection, and installation was great. I would recommend Power to family and friends.

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    Reviewed Oct. 8, 2022

    Overall experience was very good, windows were installed with no issues, they look great overall and can feel the difference in the temperature of the house, cut down on a lot of noise. The salesman Josh did a great job explaining the process and demonstrating the windows. The install crew John for the windows and Alex for the door were great, they cleaned everything up after, no signs of an install being done. Overall very satisfied and would highly recommend them for your windows and doors.

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2022

    Knowledgeable employees dedicated to ensure that the job was 100% and exceeded my expectations! Every part of this purchase process was fast and easy. The windows look fabulous and I love the features. Highly recommend this product and company!

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    Staff

    Reviewed Oct. 8, 2022

    From the initial free estimate consultation through installation, working with Power was a great experience. Mike clearly explained his recommendations which included windows and insulation. He gave a great overview of the company product lines offered by Power. The installers, Tadas & Linus, arrived on time, were very professional, and did excellent work. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2022

    Power Home Remodeling did a very good job with the windows in my house. The installation was prompt and the installers were courteous and knowledgeable. I would recommend this company for window replacement!

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    TechPricePunctuality & SpeedStaff

    Reviewed Oct. 8, 2022

    Our experience with this company from start to finish was great! From the door-to-door salesman, to Madison who came out to give us a quote, the guy who came out to measure and the crew who did our install and the gentleman who came out to check the quality of work after the install, everyone was top notch and exceeded our expectations. All personnel were on time and courteous and made us feel like we made the right decision. Our back door that was installed looks amazing and was finished very quickly. We’re very pleased with our experience with Power and would use them again for future projects and would recommend them to anyone needing new windows or doors.

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    Staff

    Reviewed Oct. 8, 2022

    The experience from start to end was great. The entire team was professional. They explain thoroughly the process from ing points to installation. The final walk-through was very helpful and informative.

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    PriceStaffRates

    Reviewed Oct. 8, 2022

    Our entire experience working with Power was nothing short of exceptional! Everyone, from the initial consult all the way through the clean-up after the install were fantastic. The Symphony window products we ordered are top-notch, and we could not be happier. We got great pricing compared to other quotes and the lead time from finishing the order to the day of installation was much better than the other companies we spoke with. Simply put, go with Power!

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    Staff

    Reviewed Oct. 7, 2022

    Power Home Remodeling was very professional from the beginning to the end. The salesman, Max was very professional and thorough. The pre-Install inspector, Matt was very thorough and professional as well. He actually saved us money. The install crew Lead, Ikaro, did a phenomenal job with overseeing his Crew. The QA Manager, Jared, did an awesome job. He showed on the scene and found a mistake, that even I did not catch, and had the crew back out in 20 minutes to correct the problem. The crew was in and out in less than 10 minutes. Again, I would recommend the company.

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    PriceStaffRates

    Reviewed Oct. 7, 2022

    Power was great. I have and will recommend power home remodeling. Windows were installed 6 weeks from that date of the rep coming. Windows are great quality and worth the price. Every person from rep to installers were professional and made the process easy. Love my window.

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    Sales & MarketingPrice

    Reviewed Oct. 7, 2022

    Great experience from the sales person to final completion. Project was done before, on time and looks great. Recommend this company!! The crew who did the siding actually charged my Ring camera and reinstalled it when they were done. Completely cleaned up around the house when done. Even left the trash dumpster for an extra day,, cleaned my garage out, LOL. WILL USE this company again for gutters in the future.

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    Verified purchase

    Reviewed Oct. 7, 2022

    This has been my 3rd time working with Power Home Remodeling group. I’ve been very pleased since my initial project in 2018. All 3 experiences have been windows and I’ve been very satisfied. Would recommend.

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    Staff

    Reviewed Oct. 6, 2022

    From the first contact everyone was so polite. I had six windows put in yesterday and everything went smoothly. Everyone who came in and knew what their job was and worked so efficiently. These windows are amazing. I really got lucky that I was home that first day when they came to my home to tell me about their product.

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    Customer ServicePriceRefunds & PayoutsRatesHonesty & Transparency

    Reviewed Oct. 6, 2022

    The job done was of very high quality in workmanship and quality. Prices were competitive based on current market prices and the company provided an honest estimate and work needed to be done. Our order was initially charged for more materials that were used and Power refunded the materials that were not used. All in all a pleasant experience and very easy to work with. The price you pay is definitely reflected in the work.

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    TechStaffBilling

    Reviewed Oct. 6, 2022

    Greetings Everyone, It has been such a pleasure working with the gentleman that came out to inspect our windows for the first time. Do the gentleman that came out and helped us design our policy for a payment plan. We were exceptionally pleased with the installers that came out and did an excellent job on our windows. And the quality control manager that came out made everything fit in an amazing way. Thank you Power. Windows work. Great job.

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    Sales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Oct. 6, 2022

    Great experience overall. From Sales to installation everyone was professional. PHR gave status updates throughout the process and the windows came in early. Installation was quick and the finished project looks amazing.

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    Sales & MarketingPriceStaff

    Reviewed Oct. 6, 2022

    The process from start to finish was great. We have no complaints, from our sales rep Kari down to the install crew. Kari explained every process thoroughly. The total cost to the project was affordable. I would definitely recommend.

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    Customer ServiceSales & MarketingStaffRates

    Reviewed Oct. 6, 2022

    This is the best experience I have ever had with a construction/remodeling company. Seth in sales to Danny and his installation crew were so professional, courteous, timely, and just plain likeable. Every person I have dealt with at Power is first rate! Thinking about installing French doors. Will definitely be calling Power. Would highly recommend this company. They're not the cheapest, but their products are the highest quality and their people are well trained and know what they're doing. Can't say enough about what a great experience this has been.

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    Staff

    Reviewed Oct. 5, 2022

    Jermichael was the best salesman I have ever dealt with. He was personable, honorable, and had excellent and thorough advice. The product looks great and really makes our house pop. I would highly recommend Power Remodeling.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2022

    Initial person was well knowledgeable and explained the product well. I had difficulty getting call to go through when on hold. It would go to the music but no option to leave vm. Workers that installed were great. Did great job with installation and clean up.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Oct. 5, 2022

    I am very satisfied with my new windows. During the hottest weather I was able to touch the windows on the inside and they were cool. From the sales representative through the installers they were all very kind and polite and did their jobs sufficiently.

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    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedMaintenance

    Reviewed Oct. 5, 2022

    I spent over $12k in windows and they were wonderful when they sold them, but one window screen came defective and that was 10/07/21 and I still waiting for the replacement and today is 10/05/2022. I contact them many times and they’re blaming on Covid, but they are still getting new customers and installing their windows within weeks, so that’s unacceptable. Every time I talked to them I ask them to send an email with the “new date”, but they never do, because they don’t want to leave a paper trail. This is a scam and I will pursue this on Court, since I had to finance it. Please don’t buy from them.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Customer ServiceTransparency

    Reviewed Oct. 5, 2022

    Great product! Very happy with our experience with Power Home Remodeling from start to finish. Great customer service and from quite to install. The windows are so nice and the overall process was straightforward and transparent.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 5, 2022

    The crew members that the project manager Dave supervise is unprofessional, First is staff bully my mom to do the window renovation, my brother and I is my mom power of Attorney clearly told him on the phone no. She was force to sign, this project was reschedule three times. The crew member took my DeWalt 12V screw gun with Phillips bit. I called project manager to have his crew please return my Tool, he was so disrespectful accusing me of lying, his crew is a straight out thief. Be very aware of his crew. Please don't hire this company.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. If you have any further questions or concerns, please reach out to our Customer Care Department at customercare@powerhrg.com or 888-736-6335, option 4 at the prompt. We’ll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Staff

    Reviewed Oct. 4, 2022

    Power made the process of getting new windows seamless! From the time we met them to the time of installation, they did an amazing job of supporting us with getting the best windows for us! Thank you!

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    PriceStaffRates

    Reviewed Oct. 4, 2022

    From first meeting to completion of the project I have been impressed with the skill, knowledge, professionalism, and integrity of every Power employee I have interacted with. Their work has been timely and I am very impressed with their product. It has been painless to work with and competitively priced considering quality.

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    StaffHonesty & Transparency

    Reviewed Oct. 4, 2022

    We had an excellent experience from start to finish. They were very honest with what they inspected and came across. Everyone that came to inspect/install our windows were very knowledgeable and professional. They cleaned up afterwards and no mess was left. Would definitely recommend to family and friends and would definitely use them in the future.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2022

    I really love our new windows. Our Installation took place in what was supposed to be two stages. We purchased 19 windows for the first phase and everything went great with that phase, on time and very professional. At the end of that installation a "quality control inspector" sold us an additional 13 windows. On the second installation only 12 of the 13 windows were installed. It took 3 more appointments to finally get the last window installed and the correct window delivered. All the installers did excellent work.

    The only suggestion I would make to Power would be: since there was no quality control inspection after the final installation, I think they should either add a final "Quality control Inspection" after the job is finished or call the first inspection what it really is---" a second chance to purchase more". Other than the trouble we experienced getting the final window in place, which was frustrating, I enjoyed my experience with Power and would use them again.

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2022

    Power Home service representatives and the entire installation team were professional and personable. Checked with us during and after process to ensure windows worked correctly. Cleaned up all debris when finished. Overall process was very professional. Would recommend to others.

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    Verified purchase

    Reviewed Oct. 3, 2022

    We couldn't have been more pleased. Only that our windows were changed in the middle of winter. Other than that we are very happy with the windows themselves and the efficient team that installed them.

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    Verified purchase
    TechStaff

    Reviewed Oct. 3, 2022

    Great company: Already saving money on heating and Air conditioning. They replaced 13 units, and the work was outstanding. Cleaned up after installation like it never happened. Quality products and the installers were great. Dakota and Stephen made it happen.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2022

    Best experience ever in having seven windows installed. From first contact to last follow up, everyone was professional, efficient, and friendly. Windows have great quality, look great, and match well considering there were different sizes.

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    Punctuality & Speed

    Reviewed Oct. 3, 2022

    Just had windows replaced with Power Home Remodeling. The service was great, prompt and efficient. They even tried to move up our scheduled times twice but unfortunately my schedule didn’t allow for that. I would recommend you consider Power for any home improvements you are planning in the future.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2022

    Product excellent. Install mis-estimated.. Doing 13 Windows salesman said 1 day which turned into 3 and guaranteed they could install with our electric shutters in place... Damaged 5 of the shutters... Install crew excellent, just had bad salesman estimates and the home office managers not much help.

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    Customer ServiceCoverageTechPunctuality & SpeedMaintenanceStaffBillingResolutionTimelinessHonesty & Transparency

    Reviewed Oct. 3, 2022

    Complaint Details: We had Power Home Remodeling come to install two basement windows end of March/beginning of April of 2022. The initial person who came measured the windows and sent back the information. They then scheduled another person to check the measurements of the windows for pre-install which was rescheduled by them. The pre-install person came back I believe a week or two after and did his measurements. When the install date came around, I did not receive any call or follow on the install time. I took off work for this and called them the day of to see what time they would show up and the branch manager Mike said they were not coming. I was furious since I wasted a day waiting for them and it was scheduled and took off work.

    We then rescheduled for I believe 3-4 weeks later and when they came to install the windows, one of the basement windows did not fit and the installer said it was measured wrong. I had to wait another three weeks for the correct window to be made and installed while they covered up my window with plywood and use another day off work. Now, on the second installation day they put all the windows in and that week it rained. We had a tremendous amount of water come into our basement through the windows and run down inside the walls. I sent pictures and video to the branch manager showing they improperly installed the windows and did not cork the windows properly which caused flooding and wall damage in our basement.

    The branch manager would not send a different crew to fix the job and also at first said he couldn't get them back to fix the issue until a later time. I explained to him this is unacceptable for a business of that size and he actually had the nerve to tell me "well then why did you go with us" on our phone conversation. I also asked him how I will be compensated for the damages which he said he will look into it.

    The installers came back the next day or the day after and I had to supervise them to make sure everything was installed properly after telling Mike how urgent it is to fix basement windows. Power/Mike never followed up on the issue of compensation and payment and sent me a notice 133 days later saying where is payment or it’s going to collections.

    I then called and talked to a different manager named Chris and explained the issue and that Mike was supposed to follow up internally about the windows leaking and damage but I found out he never did. Chris would also not look into the issue and demanded payment. I let them know that payment would be received as soon as someone comes to review the damage done by improperly installing the windows and what needs to be fixed but Mike and Chris would not send anyone even though that was supposed to happen.

    I then had to call again a week later after no one followed up again and spoke to customer service. Customer service connected me to now a third manager named Joe. After explaining to Joe what has been going on he said he would personally look into the matter and then scheduled a time to come review the install job. I took off now my third day of work and Joe was a no show. I reached out Joe and he said there was an emergency meeting and he could no longer make it. I was never received a call from Joe or text. After I had to reach out to Joe I explained for a company of this size how unprofessional this is and I set a time for him to come the following Friday 9/16/2022 between 11-12:30 which he confirmed. It is now 9/16/2022 and Joe again did not show up.

    I had to reach out to Joe again and ask what happened. This is now the fourth time Power Home Remodeling scheduled an appointment to review the issue they caused and no one showed. My issue was then said to have been escalated to the VP of that region and I was supposed to hear back from them which still has not happened and that was over a month ago. This is honestly the worst experience I have ever had with a business and I’m dumbfounded how disorganized this branch is and not willing to help a customer that has given them business on two different occasions. It is extremely unprofessional and just wrong for a business of this size.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 1, 2022

    Did a great job done very quick, and Riley was the sales rep on this did a great job on explaining, did great clean up and very quick and thorough. Will recommend to all my neighbors and friends. They were great

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    Staff

    Reviewed Oct. 1, 2022

    Great experience from Jonathan the salesman, to the inspectors and all the way to the workers and post inspection. Everyone was friendly and courteous. They finished the work in less time than anticipated. Overall a very positive experience.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 1, 2022

    Power Home Remodeling is a great company who cares about their customer through their action and provide service in Excellence. Everyone my husband and I came in contact with was very professional. The remodeling consultant was extremely knowledgeable and like everyone else, provided great customer service. I really love the consultant gave us the information we needed to make a decision and not try to push a sale on us. I also love the fact he was very patient and answered all of our questions. The workers did a fantastic job on the installation and the cleanup was spotless. The additional plus is the follow up calls from the project manager to ensure everything was going good throughout this project and the face-to-face meet with the quality assurance manager. This is by far the BEST customer service we ever received. We will definitely hire them to take on future home projects.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 1, 2022

    The communication and handoff from each team member was smooth. The installation process was pretty cool to see. It was quick and well done. The windows are amazing! Definitely felt a difference as soon as installation was done! HIGHLY RECOMMEND!! Looking forward to saving energy costs!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2022

    Installation Date: Late August 2022. The roof installation and gutters were installed and look great. I DO NOT like what they did with the flashing on my chimney. It looked cheap, put together in haste, and with really bad and cheap materials. I had to call and argue with a representative to explain to him that the job they did on the chimney was horrible and that it had to be corrected. He tried to convince me it was the way it's done. I then showed him my neighbor's house who had their roof done by another company.

    Power Home charges a premium and it didn't seem like they were very invested in the job they were doing. Additionally, the trash bin that was delivered was way too small and all the trash didn't fit. As a consequence, they left trash in front of my house and on my property for weeks after. I had to call a second time and resort to begging to get them to come by to pick up the trash. Overall, I feel like they didn't respect the job they were doing, the final touches were horrible, and they didn't treat my home with love or respect (as if it were their own home). Also, there is now a huge gap between the siding and the new roofing material. I feel they should have found and budgeted for a solution for that issue in the form of a bit of siding or flashing to minimize that gap. Now water and critters will get in through that gap. Overall, if I could do it again, I would definitely NOT choose Power Home Remodeling. I DO NOT recommend them.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Reviewed Sept. 30, 2022

    The experience with Power windows is terrific which is why I keep using them. I just got my final set of windows done and the first 2 sets worked so well so I'm excited to see how these go. I highly recommend this company!

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    Staff

    Reviewed Sept. 30, 2022

    The workers and the quality assurance personnel did an excellent job. The work looks clean, was done professionally, and the workers were all courteous and helpful. The quality of the product is obvious. The results of this project will help both with our energy efficiency as well as our comfort levels in the house.

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    Sales & MarketingStaff

    Reviewed Sept. 30, 2022

    We had our roof replaced and a sliding glass door installed. Both installations went super well! The crews were on time and did a great job on the work and cleanup afterwards. The sale and management team were also great, super friendly. My wife and I are both very pleased with the experience, beginning to end and will definitely be doing business with Power again in the future.

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    Sales & MarketingTransparencyFollow-ThroughSales Tactics

    Reviewed Sept. 29, 2022

    Smooth experience from start to finish on the project. Good explanations upfront of the options and the work to be done without high pressure sales. Work was done on time and as promised. The result looks great!

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    Reviewed Sept. 29, 2022

    The work was clean. I am so happy with the work. No complaints. Couldn’t have ask for a better job. Every window was put in perfect. I am so in love with the work they do. My house is much more sunny and bright.

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    Reviewed Sept. 29, 2022

    We had our windows, gutters and back door installed. We absolutely love the workmanship and quality of the product. Not to mention the friendliness of the workers. Everything is completely spotless after the work is done. We recommended this company to our next door neighbor and he is also getting windows from Power Home Remodeling.

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    Staff

    Reviewed Sept. 29, 2022

    High quality product. Expert installation (Marty is a rock star). Fantastic warranty. Attention to detail. Care and pride about workmanship. Quality assurance at each step. Highly recommended. Very pleased with everything.

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 29, 2022

    Have had roofing, sliding glass door and windows done with Power and have always had excellent experiences. Good price point and quality work. Great schedule flexibility and respectful, quality workers.

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    Staff

    Reviewed Sept. 29, 2022

    Power demonstrated high quality materials and the results are gorgeous! Our chimney is now a beautiful focal point of our home. The whole team was an excellent partner in our home improvement journey.

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    Staff

    Reviewed Sept. 29, 2022

    Power Home Remodeling is very polite, professional and detailed in providing information about their services. They're very specific in providing the type of work they do. They come on time when they're doing the job. They carry themselves in a very professional manner.

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    Sales & MarketingStaff

    Reviewed Sept. 29, 2022

    We are very pleased with the entire process from sales and installation of our gutters. All team members were professional and courteous. I would recommend Power for any exterior siding and gutter job.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2022

    Customer service is great. It was only frustrating when they refused to put back my blinds even though I was told that they were going to do it for me. After adding more windows to my project, they decided to help me out & put back the blinds. Other than that, definitely friendly team & great to work with. My house looks amazing! Windows are beautiful!

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    Reviewed Sept. 28, 2022

    So very happy and satisfied with the service. All persons involved were very polite and respectful. Will highly recommend your company and service to family and friends. They did a great job with installation.

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    Sales & MarketingStaff

    Reviewed Sept. 28, 2022

    Sales representative was very informative and knowledgeable about siding and home repair. Install on gutters were done in one day. Install crew was very professional and worked efficiently. Post install representative was very professional and made time for us as the customer to make sure everything was held to a higher standard.

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    StaffRates

    Reviewed Sept. 28, 2022

    Every point of contact we had throughout this process was super helpful and informative. The only minor thing we ran into that makes this not a 5 star rating was the date of install got moved up without notice. Still would recommend to anyone I know.

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    Sales & MarketingStaff

    Reviewed Sept. 28, 2022

    We had a great experience with Power Home Remodeling in terms of replacement of our windows and door. The sales process was informative and painless, the pre-installation process team confirmed all the measurements on every single window and actually saved us money on the whole project. The installation crew was in a word - meticulous. The removal of the existing windows and the installation of the new windows was flawless. The cleanup was perfect. I could not be happier with our experience with the Power team. We have been through the window replacement process multiple times and there has never been an experience as good as this one. Highly recommended...

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    Sales & MarketingPriceStaff

    Reviewed Sept. 28, 2022

    Great clean finished look of windows. Efficient crew from start to finish. Friendly team. Great service from sales and install team. Delivery and installation was completed sooner than originally quoted which worked out better.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Sept. 28, 2022

    Buyer beware. This company will take your money and then cycle through every excuse available-technician is sick, window is not in yet and then come with a wrong window (as I have already experienced in the past) in order to continue to buy themselves time to delay producing a product you have purchased. I called to follow up yesterday to confirm my installation appointment only to find there was a manufacturing delay. Not certain why I was told the week prior that the technician was sick when "allegedly" the window was not ready yet anyway.

    I have yet to receive a call from a manager explaining why I still don't have a window after having taken two days off for a scheduled window installation. I called to report the shattered window on 8/29, ordered a replacement window, was told the window was not covered under my lifetime warranty even though it happened at 4 in the morning and there was no sign of impact to cause such a shatter. It is a double pane window, the interior window was shattered while the exterior is still intact. They took money out of my account on 9/8, and here we are on 9/28 -I still do not have the product I have purchased. Waiting for resolution or some type of acknowledgment that a paying customer is entitled to.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    TechSales & MarketingStaff

    Reviewed Sept. 28, 2022

    We hired Power Home Remodeling to do 17 windows in our home. The sales person demonstrated the quality of the product and we were just very impressed with all of the features and high energy efficiency. They also used Pella windows which we're very familiar with. The crew that came out was very neat, professional and efficient. After the job was done there was a quality assurance inspection that verified the job was done correctly. We really appreciate all the time that has been spent to ensure a five-star experience. We will be purchasing more products and services from this company in the future.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 27, 2022

    Great customer service, they were in constant communication. They did an excellent job installing the windows in a timely manner, arrived before their scheduled time and cleaned up after the job was done.

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    Sales & Marketing

    Reviewed Sept. 27, 2022

    From the sales presentation till the installation, everything was done very professionally. We are very pleased and would recommend you to our friends and neighbors. Juan did a great job demonstrating the product and crew cleaned well.

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    Staff

    Reviewed Sept. 27, 2022

    Met Mike at Oyster festival and was impressed. Next Ryan came to house and sold us on going with Power. Greg came next. Very nice guy And installers did great job too. Everyone at power was very professional. Overall all would recommend in the future.

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    Reviewed Sept. 27, 2022

    From start to finish topnotch. Dylan, Brandon and Juan were terrific. Thank you very much for a job well done. Our windows are terrific. Juan and crew were on time, very productive and polite. Again, thank you.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    From the very beginning Power provided the best customer service. Each representative was knowledgeable and friendly. The contractors were quick and respectful of our home and in no time we had our new windows. I will be returning to Power for any new projects in the future. Highly recommend.

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    Punctuality & SpeedStaff

    Reviewed Sept. 26, 2022

    The team was extremely organized and fast. Consummate professionals! They did an amazing job and even cleaned up their mess before leaving! Definite repeat, as needed. I will be using them to do my siding!

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    Punctuality & Speed

    Reviewed Sept. 26, 2022

    New roof and siding installed. Materials used high quality. Work done quickly and efficiently. Pretty seamless install. We were happy with the entire process start to finish. Would recommend them for other jobs.

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    Billing

    Reviewed Sept. 26, 2022

    From the initial visit with Colin to the day of install, the entire experience has been tremendous. It's hard to find people that do things the way I would but Power definitely fit the bill. Windows look great.

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    Sales & MarketingStaff

    Reviewed Sept. 26, 2022

    We have had a great experience with Power HRG. From our first meeting with David our sales person to the project manager to the installation staff the entire process was friendly and seamless. The windows are great and the installation went as planned. We couldn’t be happier.

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    Customer ServicePunctuality & SpeedTransparency

    Reviewed Sept. 26, 2022

    This company is on the ball with preconstruction communication and scheduling transparency. They were also willing to install a few of our windows at a time to keep things in our budget as we renovate our old home. During work, however, a few internal miscommunications made a 1-day job a 3-day job which required more attention from me while the work was underway.

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    Reviewed Sept. 26, 2022

    Very nice siding job. Reliable and products are quality. Would 100 percent go with this company again. The job was done in 3 days. Clean up was finished right on time. Gutters were done in a half day.

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    Staff

    Reviewed Sept. 24, 2022

    From the very beginning all the way through I felt like I was working with the most knowledgable people in the industry, and I had 8 different people I worked directly with. They were thorough, friendly, and professional, and I would recommend them to anyone. I definitely plan to use Power for projects in the future.

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    StaffTransparency

    Reviewed Sept. 24, 2022

    From the initial contact through to the final Quality review, the total experience was handled by professionals who exceeded all our expectations. The detailed explanation of the materials and manufacturing process was greatly appreciated, knowing the products are assembled locally was also very beneficial. The pre-installation and installation process were both handled by knowledgeable professionals who understood the needs of our home and my wife and myself. The overall experience was outstanding in all portions. We will truly look forward to working with the Power professionals again.

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    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2022

    We had a great experience with Power Home Remodeling. Each person we talked to was very thorough and explained the process. When we had our roof installed they were quick and efficient. I would definitely choose power again, especially when we don't have to worry with their generous warranty!

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    Staff

    Reviewed Sept. 24, 2022

    The team is very helpful and knowledgeable. They came did the job and left no mess. Overall we had another excellent experience with this company. We've had 3 or 4 jobs done by this company, I'm pretty sure they will be here again.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Sept. 23, 2022

    Amazing installation as well as clean up. Quick and efficient, headache-free experience. Friendly installers provided good customer service and the pre-inspection serviceman had excellent service. Would recommend!

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    Reviewed Sept. 23, 2022

    Power has been a phenomenal choice for my husband and I! The process was super easy, painless and we can already tell the difference it’s going to make! Will recommend their service to all - Thanks again Power!

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    StaffSales Tactics

    Reviewed Sept. 23, 2022

    Power was a great company to work with. Eric was extremely professional and great to get the process started. He took excellent pictures and videos and explained the problem areas for us. He was not overly pushy. The work was completed to our satisfaction and we are happy with the end results and would recommend their service!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 23, 2022

    Timely, professional, efficient work exceeding my expectations. The project was done on time, in fact it was completed ahead of schedule. Communication with the office was smooth and representatives could actually answer specific questions relating to our project in real time.

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    Staff

    Reviewed Sept. 23, 2022

    My experience has been great. Windows looks good and there have been only kind professionals that we've spoken with. It's like a much needed face-lift for the curb appeal of our home when we were only NEEDING windows that didn't leak. Would absolutely recommend using this company.

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    Staff

    Reviewed Sept. 23, 2022

    Very friendly, efficient and professional. I would be happy to refer Power to all friends. The crew, Silas, Danny, and Esteban, arrived on time and started without delay on my windows. This is my first time having windows replaced and I’m very happy with their efficiency. I will definitely use Power in the future for all my home projects.

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    Sales & MarketingStaff

    Reviewed Sept. 23, 2022

    I purchased doors from Power and I found the entire process from Sales, to preparation, to installation. The Salesman was very pleasant and knowledgeable. He answered all of questions and showed me a demonstration of their products. The products are very sturdy, and look fantastic. The preparation Mike, the pre install inspected was very helpful, and me to understand the installation process. The Installation crew showed up on time, and efficiently installed the doors, and did a great job of cleaning up when finished. I would definitely recommend Power Home improvements to anyone looking to replace windows or doors.

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    Reviewed Sept. 23, 2022

    The experience was great. The replacement of the siding was easy with Power, they keep you informed every step of the way from pre installation, to installation to the final inspection. Would recommend Power Remodeling.

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    Staff

    Reviewed Sept. 23, 2022

    From the very beginning, Mike was very knowledgeable and experienced introducing their service and products. We were very impressed and absolutely happy to upgrade our home with Power. Great experience and professionalism!!

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    StaffTransparency

    Reviewed Sept. 22, 2022

    From the first interaction with the gentleman that was canvassing the neighborhood, to meeting Adams and getting a thorough inspection and explanation, to finally having the sliding glass doors installed, my mother and I have had nothing less than a wonderful experience. This is our second job and the first experience was not so pleasant. Thanks to everyone that we have met for their professionalism and hard work.

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    Sales & MarketingPriceStaffRates

    Reviewed Sept. 22, 2022

    Power was a fantastic company to deal with. Previously we had insane quotes from Andersen, and overeager salespeople, but Power showed up with a super reasonable price, smooth process, and really friendly staff. They’re really committed to quality, and there are several checkpoints through the process where they make sure everything’s understood and proceeding nicely. Would get windows again. 100%.

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    TechPunctuality & SpeedStaff

    Reviewed Sept. 22, 2022

    The Power staff have been very helpful along the way. The windows have been a big improvement to the home. We had an issue with a crew showing up late, but other than that everything has been great. Steven from Power came out to ensure all the project details were complete and he explained the full warranty process.

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    Contract & TermsPricePunctuality & Speed

    Reviewed Sept. 22, 2022

    We just got our windows replaced by Power Home Remodeling. We wanted to get them done as they were 30 yrs old and our window frames didn't need to be replaced yet but it was only a matter of time that if we waited it would have cost us a lot more money. I would highly recommend this company as we love the new windows.

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    Staff

    Reviewed Sept. 21, 2022

    The window's quality is very good, and the look is nice. The team were on time, and were professional at work. We had everything done within a day, with almost perfect installations (some minor issues with the existing frames, but we’ll handle that).

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2022

    The remodeling consultant was amazing. He took me through what to expect in my roof remodeling. Their representative called me to let me know when my work would be due. The roofers were professional and they made sure that my yard was clean on completion.

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    Staff

    Reviewed Sept. 21, 2022

    This company is amazing to work with.. From start to finish everyone was polite and professional.. My windows look amazing.. The exterior of the house has definitely improved.. Will use this company again.

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    Sales & MarketingStaff

    Reviewed Sept. 21, 2022

    Salespeople were knowledgeable and show some unique feature of the products. The purchase was very easy and warranty and finance were well explained. Workers were professional and did an excellent job.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 21, 2022

    From consult to install each representative was professional and competent. The follow up communication for installation was thorough and provided ample time to address last minute concerns. Overall product was better than advertised and I’m thankful for the lifetime warranty.

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    Customer ServicePriceStaffRates

    Reviewed Sept. 21, 2022

    Power Home Remodeling provided excellent customer service, product, and installation. The process was easy and efficient and the price and financing were great. I look forward to doing future projects with them.

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    Staff

    Reviewed Sept. 21, 2022

    Power installed my windows today. They look amazing! From the beginning of this project, everyone I spoke with at power has been wonderful, very knowledgeable and helpful. I am so happy with the results and will recommend Power to all homeowners!

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    Staff

    Reviewed Sept. 21, 2022

    I came to Power Home Remodeling for new siding and they helped me not only with siding but new gutters and a door as well. Everything went super well and everyone was great to work with. Could not recommend Power more to anyone looking for exterior remodeling.

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    Punctuality & SpeedStaff

    Reviewed Sept. 20, 2022

    Very fast installment process, professional workers. Extremely satisfying planning process and app for monitoring. For windows that were damaged, replacement date was scheduled easily and on high priority.

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    Verified purchase
    Staff

    Reviewed Sept. 20, 2022

    Power Home Remodeling Group's work that was done was excellent and great quality material. The workers arrived on time and continued to work throughout the day. All the workers have been friendly. Lots of experience and knowledgable.

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    PriceStaffRatesValue

    Reviewed Sept. 20, 2022

    Every touch point in this project was populated by highly personal professionals. Our new windows are fabulous- huge energy improvements. They also look great & operate smoothly. Best prices by far! Truly best value after several competitive comparisons. Happy to the max.

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    Sales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Sept. 20, 2022

    Everyone from salesperson, inspection, and installation crew were always on time and super thorough with their explanations. Installation crew has been amazingly fast and efficient and we are extremely happy with the process and results.

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    Customer ServiceSales & MarketingStaffFollow-Through

    Reviewed Sept. 20, 2022

    Our entire process has been smooth from the very beginning. We met Nick our salesperson who sat down and gave us an excellent presentation. He explained all of the features of the windows very well. We were impressed with the name brand Pella and knew that we were getting a high-quality product. The follow up and follow through with the project has been very communicative and all of the people have been professional and respectful to our home. We would like to recommend this company to anyone looking for new windows or any other home improvements.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 19, 2022

    We are extremely happy with our new windows. They are beautiful and work like a dream. This project has changed home home wonderfully. The entire staff, from sales to install crew were professional and respectful. There is a lot to be said for how quick and perfect the installation was completed! Very nice!

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    CoverageSales & MarketingStaff

    Reviewed Sept. 19, 2022

    Power has quality included in every project we've done with them. The sales process is very informative and they insure customer satisfaction through every step of the process. We are very satisfied with every project we have done with them.

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    TechPunctuality & SpeedStaff

    Reviewed Sept. 17, 2022

    Richard ** set the appointment for us and was a very nice guy! Sam ** came out and taught us about your wonderful products. He was very thorough. We decided to purchase a new front door and the whole process including the measure, install, and quality check were seamless. Leanna ** was super informative during our quality support chat! Love your service.

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    Staff

    Reviewed Sept. 17, 2022

    Extremely professional employees. Fantastic work done by all. Have recommended them to friends and people who ask us about these kind of jobs. We have had a total of 10 windows and 2 sliding doors installed by power. Awesome fantastic job.

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    Customer ServicePrice

    Reviewed Sept. 17, 2022

    I needed new windows for my home. The gentleman from Power demonstrated how the windows protect from both heat and cold. They worked with me to finance the project and after installation sent another person to check work and installation. I was very pleased with both the work and customer service and willingness to work with me to make the project affordable.

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    Staff

    Reviewed Sept. 17, 2022

    From Start to finish Power Home Remodeling make us feel very prepared and confident about the decision about the installation of our home windows. From the door to door representative, the free estimate, the measurement inspector, the installation crew and the project inspectors works with us were very polite and professional make us feel very good. I will recommend them with friends and family. Will be using them for future projects also. Thank you for working with us through this project and answering all our questions.

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    StaffBilling

    Reviewed Sept. 17, 2022

    We want to thank all the members at Power Home Remodeling. We have completed all the windows and doors in our home. They did an amazing job. Everything looks great. It has made a huge difference on our heating and cooling bills. Thank you again.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    This is the second time we have used Power for new windows, and first time for doors. Everyone we interacted with was so friendly, knowledgeable, and made the entire process quick and easy! We love the product and love the service, great job team!

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    Staff

    Reviewed Sept. 16, 2022

    All personnel were courteous, professional, represented company well. The windows are of exceptional quality. Very pleased overall. Would highly recommend this product and company to friends and family.

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    Sales & MarketingStaff

    Reviewed Sept. 16, 2022

    The workers arrived on time when they said they would be there. Sales agent was very knowledgeable and not pushy at all. Very professional which lead to a great experience. Knowledgeable service, definitely recommend! The finished product was great, and the project went very well.

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    Reviewed Sept. 16, 2022

    Very happy with everyone I dealt with and the work they did. They were flexible, communicated with me every step of the way, showed up on time and did high quality work. I would highly recommend them!

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2022

    Excellent work! Everyone was super nice and knowledgeable. Install was quick and they cleaned extremely well afterwards. Will use again when we do the rest of our windows or any other home remodeling projects!

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    Verified purchase
    CoverageStaff

    Reviewed Sept. 16, 2022

    The gentlemen from Power Home Remodeling group were very precise and clean. They left no mess. They made sure the windows were well put and had an insurance agent come to check the work. Beautiful windows. Thank you. And I will recommend to others.

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    Reviewed Sept. 16, 2022

    Everyone who was part of the entire process was respectful, resourceful and reliable. They arrived on time and worked with me and my budget throughout the entire process. I plan to use them in the further for others jobs.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2022

    My experience with Power Home Remodeling has been great from start to finish. From working with the marketing specialist to assess my needs to the assembly of my windows and doors has gone beyond my expectations. Additionally, the quality control supervisor was very professional and helpful concerning any additional needs I might have.

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    PriceStaffTransparencyCommunication

    Reviewed Sept. 15, 2022

    Power Home were in our area giving free quotes so I signed up. The consultation was comprehensive and Chase was very knowledgeable and there was no pressure to make a decision or purchase, which was refreshing. The company kept me updated at each point after I opted to have work done and they are consummate professionals. From beginning to end, it has been a great experience. They do quality work and their attention to detail is impeccable. On time and absolutely perfect. Highly recommend!

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    Sales & MarketingStaff

    Reviewed Sept. 15, 2022

    We had a great experience with replacing our Windows and insulation for our attic. From the sales team to the installation team, everyone was very professional and we are very happy with the products.

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed Sept. 15, 2022

    We’re in the middle of replacing the siding at this time. From the initial sales call, scheduling the work, and the current work the process has been great. Everyone is extremely detail oriented. Everyone we’ve dealt with has been very competent and courteous. Will definitely look to use Power for future work.

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    Staff

    Reviewed Sept. 15, 2022

    We have had a total of 14 windows replaced by Power and have been completely satisfied with the end result! Great company who not only care about the quality of their product, but the people who work for them too. 10/10.

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    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 15, 2022

    The company was prompt, on-time, professional. My roof and gutters were replaced. Pre-inspections were performed and everything was brought up to code on my 55+ yr house. While costly, you get what you pay for. I got a 50 year guarantee and a job well done as well as peace of mind.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2022

    Extremely efficient process, from initial inspection, to paperwork, to installation. Excellent customer service, and project manager review, oversight and presence throughout the process. 5 stars - highly recommended.

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    PriceRates

    Reviewed Sept. 15, 2022

    We had a great experience with Power starting from the marketer canvassing the neighborhood all the way to the install. We got a great price on the windows and we love the way they look! They seem to be highly efficient. We couldn't be happier. Highly recommend!

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    Sales & MarketingPriceStaffBillingRates

    Reviewed Sept. 14, 2022

    We hate solicitors. We typically find them to be selling snake oil. This was a different experience. Power was installing windows for a neighbor and came by to offer the same service. The people are friendly and not pushy. They believed in the product and had evidence to back their claims, and also were very competitive in pricing. Our energy usage sucks and we felt this would be an opportunity to invest in our home to save some cash on our energy bill. They were communicative and thorough from sale to installation. We love our new windows!

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Sept. 14, 2022

    Power installed our windows for our whole house and they were great from the canvases who knocked on our door to the final inspection. The prices were comparable and reasonable. We look forward to getting our first electric bill after this crazy summer. The windows were manufactured to our home's measurement and built within a month and a half. The install took one day and the crew was super quick...without sacrificing quality. The inspector was very thorough and helped answer all our questions.

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    Staff

    Reviewed Sept. 14, 2022

    Each person we worked with along the process has been extremely helpful courteous and kind. They answered my questions and made sure I knew what I was getting out of the home project. Everyone was on time and very respectful while they were working in my home.

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    PriceStaffRates

    Reviewed Sept. 14, 2022

    The experience from the entire team was exceptional. They are very professional and deliver quality service and very affordable price. I would recommend this company to friends and family based on the quality service I received.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2022

    Amazing customer service from start to finish. Very thorough and informative. Andrew was such an amazing personality and made us feel very comfortable. Troy was very professional and went above and beyond to meet our expectations.

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    Customer ServiceCoverage

    Reviewed Sept. 13, 2022

    Power home remodeling replaced my windows. The entire process was very smooth and communication was clear from the beginning until the end. I choose Power home remodeling for their guarantee warranty I know now that if I ever run into a window issue I’ll get great customer service and it is covered.

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    Staff

    Reviewed Sept. 13, 2022

    The install team arrived on time, was extremely efficient and very friendly. They not only cleaned up after the job was complete, but were cleaning up while working in each room. I was very impressed by Power Home Remodeling & highly recommend them.

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    Staff

    Reviewed Sept. 13, 2022

    This group was very friendly and professional from start to finish. They went the extra mile and even cleaned up after themselves. I would recommend them and their windows to anyone. Awesome experience and folks!!!

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    Staff

    Reviewed Sept. 13, 2022

    My experience has been great, everyone has explained the products and processes for my installation. I was not rushed into any decisions and they were very helpful with explaining options. Workers were great at installing my windows.

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    TechStaff

    Reviewed Sept. 13, 2022

    My presentation by Silas ** was awesome. He explained about the company and thoroughly informed me about the the windows. I signed a contract immediately with him. Cody, the pre install inspector, gave me guidance and information about the product. Jeremy **, the installer, did a tremendous job installing my new windows. He cleaned up after himself all the way. The whole team is very impressive. Thank you Power Home Remodeling.

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    Reviewed Sept. 12, 2022

    From start to finish the process has been smooth. Each person from Power has been extremely nice and easy to talk to. Probably the easiest company to deal with for any remodel or install you choose to do!

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    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2022

    Power Home Remodeling was very professional and thorough with each visit. My install occurred way before the regular scheduled date. Overall I am happy with the results and will definitely refer others for their services.

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    Staff

    Reviewed Sept. 12, 2022

    They were proficient, took them less than 2 hours start to finish. John the supervisor checked in on us to make sure the job was done to perfection. I appreciate the office staff. Sarah and Greg were so professional and understanding.

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    CoverageSales & MarketingStaff

    Reviewed Sept. 12, 2022

    Power did a great job in replacing my gutters. Sale teams was awesome, explained all the work to be done. The installation team was great and very informative on what was being done. Would definitely use them for my siding.

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    Customer Service

    Reviewed Sept. 10, 2022

    Really good Job, good customer service, talked about every process, Lots of communication, really respectful, also told us where they're Located so if there's any problems I could show up or call anytime.

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    Sales & MarketingStaff

    Reviewed Sept. 10, 2022

    From Anthony who offered services, to Amanda who explained everything and did not push any sale - truly giving me feedback on the projects that I was looking at- to the crew that did the work - everyone was great, friendly and professional. Will use them again for future projects.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 10, 2022

    Salesperson gave us very detailed information and did a good job explaining what would be involved. The scheduling people were clear and made it easy and fast to get the install setup. Installers arrived on time and jumped right into the work. When they discovered one of the glass panels was cracked during transport, they were upfront and clear about it. Immediately ordered a replacement and made sure we knew they would take care of any problems. Overall a great team that goes the extra mile to ensure everything goes smoothly and the customer is happy!

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 10, 2022

    Thank you for our beautiful door. I appreciate all employees kindness and professionalism. Our experience was great from the door to door sales man to the consultant the installers and the post inspection. I really liked that the installers were so clean and thoughtful of our property. I was even given the option on what color caulking to be used. Thank you so much for everything!

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    Reviewed Sept. 10, 2022

    I got my siding done with Power and I love the way it looks! The guys were good, they cleaned up each night before they left. They were so meticulous in making sure things were done properly. Now my house looks brand new. I’m so happy with my choice. Highly recommend!

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2022

    From start to finish our experience with Power Home Remodeling was efficient and easy. I highly recommend this company to everyone. Super quick installation, and excellent demonstrations of how to open the windows.

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    TechPunctuality & Speed

    Reviewed Sept. 10, 2022

    We have worked with several contractors and Power has been our favorite! From introduction of the company to the installation of the windows, we were kept informed and it done quick. All team members were great!

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    Verified purchase
    Tech

    Reviewed Sept. 10, 2022

    This is the second project I had done with Power Home Remodeling. 1st was the roof, 2nd the siding. I choose the style and color but the end product came out better than I could have imagined. 2 jobs down more to come.

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    Staff

    Reviewed Sept. 9, 2022

    We love our new windows from Power Home Remodeling! From the initial knock on the door, information meeting, pre-install, confirmation, install, and quality assurance meeting we felt taken care of and informed. Upgrading from original single pane windows to their Pella windows is a game changer! They offer other services as well that made our desire to work with them as we upgrade our older home that much more!

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    Verified purchase
    Staff

    Reviewed Sept. 9, 2022

    I have an amazing experience starting when they explain their product up to the day that they install our sliding window and other windows to our house. The quality of their windows are amazing. I can't describe how happy and satisfied myself because it changes a lot since then. I highly recommend this.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2022

    We got our windows installed with Power and we love them! The staff was very friendly, the quality of the windows were very good. The service was quick and efficient as well. I would definitely recommend power to anyone!

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    Staff

    Reviewed Sept. 9, 2022

    The team handle everything with caution & care. Very nice team! They were very knowledgeable & Professional. We would love to recommend this team for services. John & the team are great people. Great Work!

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    Staff

    Reviewed Sept. 9, 2022

    Power's initial consultation with us was extremely thorough including graphics, and detail about their products and their company. Everyone we`ve encountered has been well-spoken and genuinely passionate about their product and reputation. Their products include a lifetime warranty which is so important in home remodeling. Overall amazing company! We will 100% use them for future home remodeling endeavors.

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    Staff

    Reviewed Sept. 9, 2022

    We were very happy with the end product. The workers were very professional and made very little mess. The windows were quality and look very nice..the warranty looks great and we are looking forward to more projects.

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    PriceStaffTransparency

    Reviewed Sept. 9, 2022

    Great explanation by Ryan, awesome job by Chris on installation, love the product also windows look beautiful!!!! Muneer did fine and awesome job with quality assurance inspection, very courteous and on time. Cost is fair.

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    Verified purchase
    Customer ServiceTechTransparencyCommunication

    Reviewed Sept. 9, 2022

    I was VERY dissatisfied with lack of communication throughout my VERY LARGE Home improvement project. Just as you didn’t tell me of any updates such as project NOT beginning day of contract, you have sent me this evaluation AGAIN!!!

    Kathleen **

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Tech

    Reviewed Sept. 9, 2022

    Christine was very good at explaining the roof system to my wife and I. The roof that was on was very old and had 2 layers. Power stripped everything and it came out very nice. We also did the gutters and they used a larger one than before. We would recommend.

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    Verified purchase
    Staff

    Reviewed Sept. 9, 2022

    The whole experience was very good. They came and completed the entire house in one day. They left everything neat. The work and workers was very professional. We felt comfortable and we appreciate all they did. The house look and feel great. We noticed the difference already. We did recommend your company to other people. Mr. ** was awesome too. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2022

    Very smooth experience. I was offered a variety of choices to customize the exterior of my home. I'm very happy with the look of the vinyl siding. All staff were very professional and prompt. I would hire them again and would recommend to others.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2022

    Great customer service! They really took the time to have us understand the product and why it was important! Love the new windows. They look amazing! Couldn’t recommend them more! We will be back for more services.

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    Punctuality & SpeedRates

    Reviewed Sept. 8, 2022

    In my experience with Power Home Remodeling they were fast, reliable, and above all very very personable. I wish I could give more stars on the rating because truthfully they deserve it. 100% going to recommend power to anyone that's looking into a home remodel.

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    Staff

    Reviewed Sept. 8, 2022

    Overall my experience with Power was great. The work crew, Manuel, Joel, and Julius were courteous, and went right to work upon arrival. Manuel answered my many questions so I understood what they were doing. They cleaned up all work areas afterwards so I didn't need to worry about any glass pieces. Kareem, the QA manager was so thorough with looking over the work and explaining everything I asked about. As a homeowner, you worry about the quality of work you will get with a big project. With this Power team, I am completely satisfied.

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    Staff

    Reviewed Sept. 8, 2022

    Our entire experience was awesome. Power’s people were very professional. Each step of the process was fully explained and executed properly. I would recommend Power to anyone who needs new windows. We look forward to using Power when we replace our doors.

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    PriceStaff

    Reviewed Sept. 8, 2022

    Everything was great with this company. The only issue we had was when they told us we had to incur additional costs during the install because of wood that they needed. This was obviously an unpleasant surprise. Besides that the crews were excellent, and everyone was knowledgeable and pleasant.

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    Staff

    Reviewed Sept. 8, 2022

    Workers were professional, knowledgeable, experienced, and very neat. They answered all my questions. They showed up on time and had all the right equipment. I would highly recommend them. Thanks for doing a great job.

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    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    Process was amazing from start to finish. Everyone we interacted with was very professional and personable. Job was done quick and efficiently. Will definitely get ahold of you guys when it’s time to get some new windows!

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    Sales & Marketing

    Reviewed Sept. 7, 2022

    Roof stripped and replaced in 1 day. Great job! Sales person walked us thru the process. Checked in several times to make sure we were happy. They gave us an app to see the status of the whole project. After having our roof and gutters replaced now I am going to replace all my siding with Power.

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    TechPunctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    ** knocked on the door originally, very professional. The remodeling consultant came out later and was the main reason I decided to purchase. Every step along the process has been excellent even the crew, who was very prompt and knew what they were doing from beginning to end. Josh and Trevor who installed have been amazing. Very much appreciated the whole process.

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    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2022

    Had a great experience with Power Home Remodeling. We love our new black windows. The install crew did an amazing job. They knocked it out very quickly making our windows looking good and they were very clean during and after. The entire job was done efficiently. Thanks for such a great job done!!

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    Staff

    Reviewed Sept. 7, 2022

    Wonderful people! They explain everything in easy to understand terms. Very friendly and workmanship is great! Worker is keeping work space very clean and cleans up as he goes along. Very professional and not in a hurry to just “get it done”.

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    Tech

    Reviewed Sept. 6, 2022

    The crews that came out to install windows and gutters did a great job. They were on time with arriving and completing the job. Other than leaving a few remnants of the job behind everything was great. I would recommend this company to family and friends.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2022

    Great customer service from Power company. They were professional and very courteous. The quality of work was amazing! Windows were installed in a timely manner and installers were very friendly. The siding looks so great! I love the new look at my house.

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    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2022

    They came and changed out my windows quick and a efficient. If I asked a question they answered in a quick and professional manner. They also did siding on our house and it look like bored real wood and you can’t tell the difference.

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    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2022

    Window process was quick. Everything was done in a few months. The installers were fast and very nice. Only issue was one of the windows was incorrect but it was remedied quickly. Also there's a lifetime warranty.

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    MaintenanceStaff

    Reviewed Sept. 6, 2022

    From the beginning, Alberto was great and very knowledgeable. Took the time to answer any questions, measured my windows. Brian was sent to ensure the measurements were correct and to order the windows. Installers arrived and were very nice and worked hard. QA Muneer was great and very knowledgeable as expected, he checked the windows and installation and we noticed the screens needed replacing and immediately requested service! I say he went above and beyond to ensure we were satisfied!! Thank you!

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    Customer ServicePriceStaffRates

    Reviewed Sept. 6, 2022

    Very professional and thorough in my estimate & installation. Very competitive in pricing. Great follow-up after we installation was completed to go over warranty & questions. Would recommend to others.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffRates

    Reviewed Sept. 5, 2022

    I am very disappointed and saddened with Power. I will never refer them to anyone I do not like being taken advantage of or talked down to (very poor customer service). The amount of money ($25,000) that I had to pay for this roof was way beyond what it should have been. Although I had a credit rating of more than 700, the finance original company you used declined me (despite the fact that the paperwork stated that $5000 was paid to Power) (?). Any inquiry I made was met with double talk. I expected better treatment and follow up. I didn’t get it. What I received was ignored and dismissed; my developing flower garden was destroyed due to piles of roofing material placed on them. Your company refused to replace decayed wood and make things right. There's still decayed wood presently. I really don't think that is too much to ask...it really isn't.

    Any complaint was turned back to it being my fault because I should have said something sooner or it was not Power's responsibility. I also had a chimney project. That company did do follow-up when requested; they were quite amicable. I also had my interior wall repaired due to the original water damage at which point after it was completed, water damage occurred again. Power refused to come back and take a look. I called another company. I will send the findings to you as proof of my request. The interior wall project has to be re-done. I've heard about senior citizens being taken advantage of; I just didn't think it would be me. I have been notably disrespected. Do not expect me to promote ANY product that your company offers (however, the window replacement was excellent). I will file additional reviews/complaints until I reach satisfaction.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Please contact our Warranty Service department directly at 888-736-6335, option 2 at the prompt. We'll make sure to do everything we can to satisfy your expectations and deliver the type of service you expect and deserve.

    Staff

    Reviewed Sept. 3, 2022

    Everyone who was in contact with us was very polite and professional. There was passion for the product, while there was respect for us as customers. We were not pushed into anything, but the care they took into our home and showing us the importance of windows was apparent.

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    PriceStaffRatesHonesty & Transparency

    Reviewed Sept. 3, 2022

    Izzy was a very detailed honest man to explain. If he wasn't sure he checked with his mentor and he brought to my attention things that were damaged to my house which I wasn't aware of. He took his time and worked with me and gave me a fantastic price.

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    Sales & MarketingPunctuality & SpeedStaffValue

    Reviewed Sept. 2, 2022

    Working with Power has been an easy experience. All interactions were pleasant and the information provided was clear. The sales rep explained the features on the product and advised why Power windows were a great value to our home. The day of install was quick, and most workers remained outside. The quality check after install definitely makes us feel we made a good choice in company. All remaining questions that you think of later, were answered at this time.

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    Staff

    Reviewed Sept. 2, 2022

    We went through through the entire process from a Power employee randomly knocking on our door to install to post-install inspection. From the multiple windows that were installed only one small area needed to be touched up with caulking and the post-install inspector gladly touched it up for us.

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    Customer ServiceStaff

    Reviewed Sept. 2, 2022

    Everybody we came in contact with was very professional. Work was done in a timely fashion and everything was great. Power also came highly recommended from my best friend who had his entire house done as well. When we do the rest Power will be the first call.

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    Punctuality & Speed

    Reviewed Sept. 2, 2022

    My wife and I purchased a few windows from Power Home Remodeling and the process was quick and painless. They did a great job with the exterior of the window and they offered a framed window others didn't have. Would recommend to friends.

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    Sales & MarketingStaff

    Reviewed Sept. 2, 2022

    My experience was amazing from the sales rep to the project manager to the workers our experience was amazing. They did the work with no issue. The crew showed up on time and did the job with no issues. Overall my experience was very positive.

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    Reviewed Sept. 2, 2022

    Absolutely incredible experience. Everything was easy, well communicated and professionally completed. They showed up on time, were polite and clean. Work was completed in a day. I felt confident in all the work done.

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    Reviewed Sept. 1, 2022

    We love the work that was done and the AC in our home now cools the way it should without all the temperature loss. We did have a hard time with installation rescheduling a few times, but overall still very satisfied. Still would recommend.

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    PriceStaff

    Reviewed Sept. 1, 2022

    I was thoroughly informed and given a demonstration of the product. The representatives were friendly and professional. The installation took longer than expected but it was very well done, making it worth the time.

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    Sales & MarketingStaff

    Reviewed Sept. 1, 2022

    From Sales to Install this company was Fantastic to deal with. No pressure, pleasant to deal with. Quality Assurance made sure I was completely satisfied! I could not be more pleased with my experience. I highly recommend Power Remodeling!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 1, 2022

    Great company, high quality products and services. Would use again for additional services. Love the color options. Customer service was excellent. They showed up early to every appointment, and explained the whole process.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 1, 2022

    My initial sales rep Jeremy was very respectful, knows the product he was selling and pleasant! The follow up staff also did a great job. And the installation crew worked fast, and clean up afterwards.

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    Punctuality & SpeedStaff

    Reviewed Aug. 31, 2022

    Our experience has been amazing with each department that was arrived at our house. They arrived on time or earlier and communicated with us through the process, whether there was changes in materials coming or new appointment date.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 31, 2022

    Everyone was friendly and presentable. Since the first time I set the first appointment we had good communication. They were very punctual for all the appointments. All the information was clear. Great experience.

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    Staff

    Reviewed Aug. 31, 2022

    We are very happy with the product. The people we have worked with have been helpful and friendly. My only issue is that it would be helpful to have one person to speak with from start to finish. Not having that point person made it difficult to get questions answered.

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    Customer ServiceSales & MarketingStaffTransparency

    Reviewed Aug. 31, 2022

    The entire process, from sales to install to follow up was great. The siding install team was fantastic and hardworking. Communication from Power was good-kept us updated throughout the project. Highly recommend Power.

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    Staff

    Reviewed Aug. 31, 2022

    It was a great experience! Everything was planned out. Our installers were professional, down to earth and went above and beyond to accommodate us. Even when problems happened which always occur with any type of home remodeling is going on it was taken care of immediately.

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    Customer ServiceStaff

    Reviewed Aug. 31, 2022

    Power Home Remodeling is focused on customer service and very friendly. Zack was great to talk to and explained everything clearly. Power Home Remodeling did a great job. Power Home Remodeling replaced all of our windows in a single day. Power Home Remodeling was polite and very professional during the installation.

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    Customer ServiceSales & MarketingStaffFollow-Through

    Reviewed Aug. 31, 2022

    We hired power to install windows in our home. We were super impressed on how neat clean and professional the crew was. The salesperson did an excellent job explaining all of the features of the window and took his time going over step-by-step how the installation would be. There was a great follow up and follow through and with the exception of one screen that was slightly damaged. The job is perfect. We are very pleased and would recommend it.

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com