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Power Home Remodeling Reviews

Chester, PA

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About Power Home Remodeling

Power Home Remodeling is a full-service exterior renovation company that focuses on upgrades that make your home more energy efficient. Its core services include vinyl replacement windows, entry doors, asphalt shingle roofing systems, attic insulation and vinyl siding.

Pros
  • Energy-efficient products
  • Free project estimates
  • Limited lifetime workmanship warranty
Cons
  • Limited choice of materials

Power Home Remodeling Reviews

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    Page 24 Reviews 4255 - 4455
    Sales & MarketingStaffTransparency

    Reviewed March 20, 2023

    The process from beginning to end was wonderful. Everyone was very professional and courteous from the sales person, installers, and quality assurance. I appreciate explanation of all processes. My windows are beautiful and installed great.

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    Staff

    Reviewed March 20, 2023

    We used Power Home to install windows. We had an amazing experience from meeting with Tyler to installation. Good quality windows, friendly and experienced employees. We will definitely use them for any home remodeling in the future.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 20, 2023

    I had a wonderful experience working with Power Home Remodeling with the installation of my new windows. The company and its staff are extremely professional, knowledgeable, and provided excellent customer service. The process was completely seamless from my initial meeting with the sales agent to the installers... They made the experience effortless.

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    Staff

    Reviewed March 20, 2023

    The staff Rochel was very great to explain the product. The workers were very profession and helpful and cautious to the interior of my house. The representation Brandon was excellent as to taking me on an inspection of the work that was being done. Answering ALL my questions that I had.

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    CoverageTechMaintenance

    Reviewed March 20, 2023

    Contract **. We spent $15K on gutter replacement and windows. The windows were nice. I think they did a nice job with replacements and cleanup. No collateral damage which was a bonus. Then came the gutters, not so nice... There was a gap between the gutter backstop and the siding; which was blamed on the 20 year old siding. I was assured it was cosmetic only and would not pose a leak problem. Time will tell. The big problem is they failed to secure one of the soffits they replaced. I tried to get them back.

    Was told they came back but a squirrel dislodged the soffit again and that was now my problem and refused to come back to secure it better. Already paid them so now all I can do is write a bad review and climb a ladder to fix it myself (and hope to not die in the process) or hire someone else to finish their job. Both distasteful options as I am retired. I don't have any specific advice for anyone. I think contractors hire sub-contractors and it’s a crapshoot if you get a good one or not.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Hi Eric, we are happy to hear that you are please with your windows. We apologize for any inconvenience you are experiencing with your gutters.

    To best serve you, we'd like to get a better understanding of what occurred during your project.

    Please email us at digital@powerhrg.com with your project number or contact phone number so we can locate your profile & dive into the details of your project.

    TechPriceRates

    Reviewed March 18, 2023

    The process from the home inspection to reviewing my home repair options was very easy and efficient. My questions were answered by Power Home Remodeling. The pricing and estimate were fair for all the windows and one door. The contract and pricing was well explained. All the workers arrived on time and were respectful through the process. After the work was done there was a window cleaning service and a post inspection to make sure I was satisfied. There was a lot of attention to ensure my needs were met. I would recommend this company's service if you are in the Maryland area.

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    Staff

    Reviewed March 18, 2023

    From beginning to end we thoroughly enjoyed our experience with Power. Our consultant Jessie walked us through and prepared us with expectations and the actual results were actually better than what we were told. The 2 installers were experienced professionals that from the time they walked through the door we knew they knew everything about installations of windows and were very careful every step they took in our home. Cannot say much more other than would highly recommend to family and friends.

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    TechPriceRefunds & PayoutsMaintenanceStaffRates

    Reviewed March 18, 2023

    We had a gentleman knock on our door since they were doing work in the local area. He noticed a window that needed replaced on the front of the house. They came back out that evening and spent ample time going over pricing and measurements. They weren’t pushy at all! They sent another gentleman out for a pre-inspection, who was also super friendly and professional. Today was our install - they paid so much attention to detail and left zero mess. We are pleased!!

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    Sales & MarketingStaff

    Reviewed March 18, 2023

    Power was very customer-centric. They communicated well during the process and genuinely seemed to care about doing a good job and fixing things when needed. Showed up on time every step of the way, too. And everyone I talked with was nice. Also, the quality of the windows seems good! Craftsmanship met expectations. While they definitely tried to sell me on other products or services in our interactions it never felt too pushy.

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    Customer ServiceCoveragePriceStaffHonesty & Transparency

    Reviewed March 18, 2023

    Working with Power was a stress-free process from start to finish. They were very detailed in their communication of what to expect pre-install, during, and after. We felt there were no hidden fees or additional purchases outside the quote, as they included everything in the quote initially. We were also pleasantly surprised at what the warranty covers, and they were very professional throughout the whole process. Thanks Derrick and team for your hard work!

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    Staff

    Reviewed March 18, 2023

    Tom came and gave me a breakdown on every step. He was very professional and answered all of my questions. Mitch came for my final inspection and same. Professional and addressed any concerns I had. Thank you Power Home!

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    Punctuality & SpeedStaff

    Reviewed March 17, 2023

    Great experience from the salesman, Nick who was so knowledgeable and helped us feel comfortable to the installation crew. They were quick, efficient and very professional. Jared came in at the end to make sure everything is perfect. Great company all around.

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    Staff

    Reviewed March 17, 2023

    The project went very well from start to finish. All the people were very professional and very polite. They all worked steadily until job was done. Qam was very efficient and also entered our order for sliding door.

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    Customer ServiceStaff

    Reviewed March 17, 2023

    The window installation was very good. The installers were professional, communicated well with us during the installation, resolved any installation issues, and did a thorough clean up. The only downside was communications between us and the front office personnel. Communications needs to improve. Calls to the office need to be returned and changes in crew expectations need to be communicated.

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    Reviewed March 17, 2023

    I'm a repeat customer and I signed on for another project while this one was in progress. I took off a star due to issues with my install date and one of the windows was not the correct size when they came to do the job. With that I have no regrets choosing Power for my home improvements.

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    Staff

    Reviewed March 17, 2023

    Everyone that we came in contact with was very professional and helpful. Our windows were done in the same and the crew cleaned up before leaving. We highly recommend Power for any home remodeling projects.

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    Staff

    Reviewed March 17, 2023

    Everyone we dealt with during our project was professional and knowledgeable. The company communicated with us every step of the way. Installation was flawless and the crew did a fabulous job. We couldn’t be any happier with the entire process and would definitely recommend Power to complete any house projects you might have.

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    TechPunctuality & SpeedStaff

    Reviewed March 17, 2023

    From the initial consultation through the install, Power Home Remodeling walked me through every step. They provided details and ensured I understood everything. The install crew were punctual, fast, thorough and kept everything clean. The field manager came out during the install to ensure everything was going smoothly and to inspect the work as well as review everything with me. I'm very happy with the entire process.

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    PricePunctuality & SpeedStaff

    Reviewed March 17, 2023

    The entire process for the window installation from obtaining information, getting a quote, scheduling the installation, installing the windows, and inspecting the installation was a smooth and seamless process. All Power staff was extremely professional and knowledgeable.

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    Staff

    Reviewed March 17, 2023

    I have had the best experience with Power and I appreciate the Professionalism of all the staff that made my home beautiful. Clean up was very good and neighbors are asking about the projects now. Highly recommend.

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    Customer ServicePunctuality & Speed

    Reviewed March 17, 2023

    We found Power Home Remodeling at the local home and garden show. They scheduled a demo right away. Chrissy did a great presentation about the company, their process, the experience, and the quality of the materials. Power provided a cool mobile website for us to track the project from my phone. The pre-install inspection was super smooth. And the install was done in a day - the crew kept us informed of the process and any questions all through the process. I feel really great about this partnership - it's been no stress, no worries.

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    Sales & MarketingStaff

    Reviewed March 17, 2023

    My overall experience was excellent. The salesperson was knowledgeable, and the installers were personable. Each project consisted of a knowledgeable and detailed individual who answered my questions. Also, they cleaned their area well; cleanup was great.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 17, 2023

    Had windows replaced entire house. Installation, sales staff, customer development rep, Quality Assurance, everyone I’ve interacted with have been amazing. Everything I was told happened, there were no surprises. Power HRG worked with my schedule to ensure installation was convenient. They were scheduled for one time and arrived thirty minutes early. I would definitely recommend this company.

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    Punctuality & SpeedStaff

    Reviewed March 16, 2023

    The crews who worked on our siding and gutters did a great job. They were fast and courteous. They were hard workers and did not waste any time. They had a big mess to clean up but they did a good job getting trash to the dumpster.

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    Staff

    Reviewed March 16, 2023

    We have had our windows, siding and now our front door all replaced by Power. The experience has been great. The team keeps you informed every step of the way and the product is beautiful! The install team was thorough, replacing any damaged spots and sealing it up to prevent future issues before installing the new door. Great experience all around.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 16, 2023

    Sales person was very friendly and answered all of our questions. Took their time and did not rush us. We never felt pressured into signing anything. Installers were timely, polite, and very clean. They are very experienced and have no problem answering questions while they are working. The windows and doors are very well built and have given our home a new look. Overall the best decision we have made when it comes to home improvements.

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    Sales & MarketingStaff

    Reviewed March 16, 2023

    We got new windows from Power Home Remodeling. They have excellent staff and crew. It was a great experience from the beginning to the end. Sales rep-Mica was excellent, knowledgeable and a great negotiator. All our concerns were addressed. The crew were very thorough in prepping, installation and clean up. They even agreed to take our now unusable blinds along with the old window trash. I would definitely recommend Power home remodeling to my friends.

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    Customer ServiceStaff

    Reviewed March 16, 2023

    This company worked very professionally. They offered Pella windows, which is a brand I have trusted in the past, and I really needed something to replace terrible, old aluminium windows, that were showing their age. They showed me the energy efficiency of the windows and were very knowledgeable about them. All people showed up precisely when they said they would, worked very efficiently and completed my job within the time they said they would. When I called the company with questions, they were very eager and willing to answer the questions that I had. I had many questions for project manager Austin, who was able to answer them all. The crew under Alejandro was so polite and efficient and did excellent work.

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    Staff

    Reviewed March 16, 2023

    The Project was done in a very timely and professional manner. The process was smooth from beginning to end. I would highly recommend Power Home Remodeling Group and would definitely do business with them again.

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    Customer ServiceCoveragePricePunctuality & SpeedStaffTransparencyFollow-Through

    Reviewed March 16, 2023

    No one enjoys the idea of having to get his roof replaced, but Power Home Remodeling made the entire process a breeze. I was initially contacted in-person by Sam who described the various services that Power provided. We agreed that a representative, Chris, would come by later that evening to discuss replacing my aging roof.

    At precisely 6:00 p.m., the agreed-upon meeting time, Chris arrived at my door and set to work inspecting my roof and gathering the information needed to determine what the next step should be. We then sat down and went over the various options, costs, and benefits to choosing Power for the project over a competing company. Chris' presentation included examples of the materials that would be used and thorough explanations of the various components of a Power roof. He also explained the benefits of the 50-year transferrable warranty provided through Power, which solidified my decision to move forward with the project. At all times, Chris was very professional and respectful of my home.

    We scheduled a day and time for the next representative, Matt, to come by and go through the final steps before the project began. Again, promptly at the agreed-upon time, Matt arrived and we finalized the project date and identified where on my driveway the materials and dumpster would be placed. Like Chris, Matt was also professional and thorough in his explanations of the process.

    The day before the project, the company placed the dumpster and materials where Matt and I had discussed. On the date of the project, the crew arrived on time at 7:00 a.m. and began to work. The crew chief, Danny, introduced himself and told me to let him know if I had any questions as the day went on. The project supervisor, Rob, also came by and pointed out the various features of my new roof being installed as agreed before those features were obscured from view by the awesome-looking shingles I had selected. Rob made sure all my questions were answered and also verified that the work was being done to my expectations.

    Following my meeting with Chris, I was kept up to date through Power's "Project Pulse" app. At no point in project was I met with expensive surprises, "bad news," or hiccups--everything went exactly as planned and as promised. I now have a new high-quality roof and, thanks to the warranty, I'll likely never have to worry about this aspect of home ownership ever again. I will certainly be calling Power if I need any other projects done to my home in the future.

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    PricePunctuality & SpeedStaff

    Reviewed March 15, 2023

    We had a great experience with Power, they were very professional on their approach to the quote and punctual through the process all the way to the install. A great product made it easy to pick power, but the final result of the windows would advise me to give power an opportunity to work on every home remodel project in the future.

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    Punctuality & SpeedStaff

    Reviewed March 15, 2023

    Technicians were on time, fast and efficient. I work from home and they were able to install the windows in my office before the start of my shift which was amazing. I would recommend this company for window install to everyone.

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    Punctuality & SpeedStaff

    Reviewed March 15, 2023

    I truly admire the process where they have a team to confirm measurements of the windows that are scheduled for installation. The quality control person provided assurance by reviewing the work completed by the installers and took their time to confirm details of warranty and and answered our questions. I truly appreciate the professionalism by Power Home Remodeling.

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    Reviewed March 15, 2023

    Power Home came highly recommended. From our initial fact finding meeting through the installation procedure, the process was smooth and thoroughly explained and questions were answered to our satisfaction.

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    PricePunctuality & SpeedStaffRates

    Reviewed March 15, 2023

    The company was awesome! Vinny, our salesman presented the product in a way that sold us, great product, and great price! The installation crew was very prompt and excellent service as well. We definitely recommend this company to anyone looking for new windows or a sliding glass door.

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    Staff

    Reviewed March 14, 2023

    I must say that I was not initially intrigued with the Power brand, but from start to finish, every single person has been courteous, friendly, and professional. We feel confident in the competency of their entire team. Will definitely use them again.

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    TechPriceStaffTransparency

    Reviewed March 14, 2023

    I recently had Power Home Remodeling install windows in my townhome and I have nothing but great things to say. The entire process from beginning to end was seamless and transparent. Finding a trustworthy contract that does great work in the time frame they quote can be very difficult. Hiring Power will be the easiest decision you make and the best thing is all the work and windows are warrantied! I highly recommend using Power for your windows or other home remodeling needs. Also the windows themselves are awesome. Huge shout out to Gage, Cat, and Paul for all their help on the pre install and post install and Darion and his crew for an excellent job on installing the windows. I will definitely use Power again!

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    Staff

    Reviewed March 14, 2023

    Throughout the entire experience, they have been very friendly and have been quite thorough on explaining the details of the project, which has been helpful to inexperienced homeowners. Would recommend and work with again.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 14, 2023

    We had Great customer service and a very responsive crew on our project. They helped us to figure out the biggest issues with our roof and helped us to understand why the things we were seeing were the way they are. We also got a quick service and they triple-checked everything to make sure we were getting not only the best prices but what was best for our home to make it last!

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    Sales & MarketingPunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 14, 2023

    They have done great work thus far and have communicated very well. The house and windows look amazing. Worked promptly and the salespeople have not been pushy and willing to be honest about the product.

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    Staff

    Reviewed March 14, 2023

    We are having our roof replaced today, and Mike ** came by to check on the crew and make sure everything was up to standards. He spent a good amount of time with us, making sure that the crew was on track and that we were perfectly with the work being done. He was very knowledgeable and friendly and was able to answer all questions that we had. We will definitely be willing to work with Mike and Power again in the future!

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    Customer ServiceStaff

    Reviewed March 14, 2023

    The communication during this process has been excellent. Every person we have talked to has been professional, friendly, and reassuring. No pressure and they made us feel confident in our choice with them. They valued our time and were respectful. We will definitely recommend to our friends and family.

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    Sales & MarketingStaff

    Reviewed March 14, 2023

    I had a great experience with Power home remodeling! They are very professional and respectful! The workers did a good job! The sales person Jacob is a great sales person! I am extremely happy and satisfied!

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    Staff

    Reviewed March 14, 2023

    From the first meeting though installation, we had a great experience. Everyone that we spoke to and met with have been friendly, professional, and very thorough. The quality of their work is excellent, and we love our new sliding glass doors. We highly recommend working with Power Home Remodeling and anticipate using them for future projects.

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    Punctuality & SpeedStaff

    Reviewed March 14, 2023

    From start to finish we had a great experience with Power. There were a few things that came up as needed changed throughout install and they were very responsive and got things sorted out quickly. The initial estimate was very informative and everyone from the company was very professional and made sure we understood the process of what was going to happen and our options for the project.

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    Staff

    Reviewed March 13, 2023

    The process with Power Home Remodeling was very smooth and the crew did excellent work. I highly recommend their services. The crews were on time and cleaned up the work well and the team was able to answer all of my questions.

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    Sales & MarketingRefunds & PayoutsStaff

    Reviewed March 13, 2023

    I usually don't accept sales pitches from door-to-door salesmen, but I made an exception on a whim. I'm so glad that I did. These guys are knowledgeable and professional about their product. It's refreshing to pay for a quality product and receive what you pay for without drama or hidden motives.

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    Sales & MarketingStaff

    Reviewed March 13, 2023

    Power employees were respectful, knowledgeable, and efficient at all steps of the process from sales pitch to install and quality checks. My windows are already a marked improvement to noise and I'm looking forward to the improved energy efficiency this summer.

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    Verified purchase
    Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaff

    Reviewed March 13, 2023

    We love everything about our experience with Power on our window install and the Pella product. The Initial contact with the salesperson was professional, and they were sure that the visit fit into our schedule. All aspects of the product were explained well all the way from the glass in the product to the frame, slides, screens, and weatherproofing. The supervisor came later to check the measurements and tell us what we should do to prepare, such as remove the window coverings and make room to work around. When the installation day came, the crew called first and arrived on time. They were professional and worked around us and the dogs with care, even during my work-from-home schedule. They completed almost all the work in one day.

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    Staff

    Reviewed March 13, 2023

    Great company to work with. Nice, friendly, knowledgeable, great products and installers. Our new windows look and function great. Alex and Yuri the installers were so nice and friendly and answered all our questions. Matthew our quality assurance guy came by. Check on the work while being done and he was nice and knowledgeable and answered all our questions as well.

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    Staff

    Reviewed March 13, 2023

    My friend recommended me. She said she had a wonderful experience with them. And yes, they did an excellent job on my roof, explaining everything, very professional how they did from the beginning to the finish.

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    Reviewed March 12, 2023

    The project started on time, the work was completed as expected, they cleaned up all debris. My house looks great! I also used them for my sliding doors to my deck. That's why I chose them again. I highly recommend them

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    Punctuality & SpeedStaff

    Reviewed March 11, 2023

    Everybody was extremely professional, and they accomplished everything quickly and efficiently. They all were extremely polite and understanding. It was a great experience, and I would recommend them to anyone who asked.

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    Staff

    Reviewed March 11, 2023

    Power is very thorough with exploring all possible options. They are informative, and their crew works efficiently as well. We also appreciated that financing is offered in-house, and that work was also done in other parts of our community.

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    StaffTransparency

    Reviewed March 11, 2023

    Power has been a great experience from start to finish. Professionalism and quality are very high on their list. Was truly easy and great to work with them. We are very happy with our updates to our home. Definitely recommend!

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    PriceStaff

    Reviewed March 11, 2023

    Very professional, friendly, personable and explained everything in detail. Really took the time to go over every aspect of the product and why it would be the most useful and most cost efficient option.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed March 11, 2023

    Overall happy with the process throughout the life cycle from sales through installation. Everyone from the sales person to the technician who got in for pre-install inspection to the installation professionals all were courteous and professional. Had couple of hiccups especially with our smaller laundry room window, where we had to change to cranking window in contract that we realized only during pre install inspection (not necessarily bad, but just wish we had known that earlier). Also got to test warranty post installation. Couple of screens were damaged and customer service was very helpful and responsive. Got them replaced under 24 hours from my call

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    Customer ServiceStaffTransparency

    Reviewed March 10, 2023

    The level of communication received throughout the project was phenomenal. Every step of the way there was clear explanation of the process and excellent service from start to finish by the installers

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 10, 2023

    While the personnrl have been fine, I have incurred more expense. The windows "casings" required my blinds to be removed and they cannot be put back up. I have to order all new blinds! They also removed my "sun screens" which I also have to replace. Also, they could not replace one window due to its shape so it is undone! In addition, the workers broke the head off a 20" tall doll stature and denied doing it. I had to call a few times to report this. There were a few more things which they have taken care of. I may have saved a few hundred dollars with them but I have incurred much more expense and would not have used them if I had known this would happen.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Ruby, we sincerely apologize for the undue frustration you’ve experienced throughout your project, as this level of service is beneath our expectations. When partnering with Power - you’re choosing a company that will stand by its products & services well after the original installation to ensure your satisfaction.

    So that we can best serve you & better understand what happened during your installation, please contact us at digital@powerhrg.com with your project number or contact phone number.

    TechStaff

    Reviewed March 10, 2023

    We got an initial visit to look at the windows and get an estimate. Then, the workers came out to get the job done. They were kind and worked efficiently. Very respectful and mindful of our home. Windows went in without an issue and everything turned out better than we expected. Will definitely recommend to friends and family.

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    CoverageTechPriceMaintenanceStaffRates

    Reviewed March 10, 2023

    Zach came out to provide a free estimate for replacing the windows in my home. He was professional, knowledgeable, and very thorough with his measurements and estimate. The product basically sold itself and Zach worked with me to get to a final price point that I was comfortable with and could afford. I knew I wanted the product but could not afford complete replacement of all windows in the home. Zach and I identified the rooms and areas that should take priority and closed the deal with a work order and price point both myself and Power could work with.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 10, 2023

    Everyone was very nice and professional. The work was done in a timely manner. Chris was super knowledgeable about all the products. I was actually called a few days before my appointment and they were able to come early to install everything everything.

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    Sales & MarketingStaff

    Reviewed March 10, 2023

    From first contact through the first inspection to install, clean-up and final check- off, this has been the easiest home improvement job I have had done. All the professionals from the salespeople, office staff, installers and quality control were absolutely wonderful. I had to cancel my install several times due to health issues and they were perfectly happy to take into account my needs. Great Company.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 9, 2023

    Everyone we have encountered at Power was respectful and kind. The sales guy adequately prepared us. The pre-installation inspector was quick and courteous. The installers worked very hard on our old windows! The manager was thorough in his post inspection. The zen windows and the warranty had me sold! We will work with them again.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 9, 2023

    Hannah L was extremely helpful when it came to explaining advantages and disadvantages to every part of our project. She was able to answer all of our questions appropriately and quickly. I would recommend her as a sales rep for anyone in future projects.

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    Reviewed March 9, 2023

    Roof replacement was efficiently completed with attention to clean up. Gutters and trim were delayed due to weather issues but so far so good. Wrapping up the gutters tomorrow. Looking forward to having to an almost new and improved home soon!

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    Profile pic of the author.
    Staff

    Reviewed March 9, 2023

    Good experience. Hard workers. Everyone was professional and nice to deal with in all the phases. We did windows in two phases and the first phase made the house much quieter and more comfortable. Very happy.

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    Profile pic of the author.
    Punctuality & SpeedMaintenanceStaff

    Reviewed March 8, 2023

    The staff alone will sell you on the company. Kind and explain everything down to the T. They where quick to fix or work with any concerns as well. They show you everything they will be doing and using to prove you are getting taken care of, and even point out what in the future is needed. The warranty is just the cherry on top to have the peace of mind to know it’s always taken care of, even if we plan to move it’s carried over to the next owner!

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    Customer Service

    Reviewed March 8, 2023

    From the first knock on the door to the completion of install, Power Homes has lived up to our expectations. Customer service has checked in on us multiple times throughout the process to see what they can do better. And with lifetime warranty you can’t go wrong!

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    Sales & MarketingStaff

    Reviewed March 8, 2023

    I had Powerhrg come give me an estimate and dealt with Dan H the sales rep. He was excellent. I am very happy with the service that powerhrg has provided me with the windows installation. Love my new windows. I recommend anyone that needs window replacements. Thank you

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    Staff

    Reviewed March 8, 2023

    The representatives were knowledgeable, polite and very professional. The questions that they asked and were very good. OK We discuss buyer's remorse woman which no one has ever asked me about that. So I was very impressed with that.

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    CoveragePunctuality & SpeedStaff

    Reviewed March 8, 2023

    Power Home Remodeling did my home a huge benefit, replacing my 65 year old windows. Not only is my view to the outside a massive improvement, but the view of the windows from outside is quite attractive. The Power team arrived ahead of schedule and and completed their work in half the time. They were all very friendly and professional. The installation team performed beyond my expectations. They rapidly completed the window installations. Upon completion, they tested each windows, many options and cleaned all of their work area. Later inspection led me to believe they left my home cleaner than it was at their arrival. I am very pleased with my windows and Power Home Remodeling. I highly recommend them for your future projects.

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    Staff

    Reviewed March 8, 2023

    I found Power Home remodeling to be not only professional but very detailed in your Remodeling experience. Thank you to the installers and all of the staff that handled my project. I’m so impressed with the Pella windows installed.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 8, 2023

    Friend recommended Power to me and they did not disappoint. Windows look great! No more draft and outside noise. Installers worked super fast and customer service were very helpful. Will recommend to family and friends.

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    Customer ServicePunctuality & Speed

    Reviewed March 8, 2023

    I chose Power to do my attic insulation. They also did my roof. The work was done quickly and efficiently. I would recommend this company to anyone who wants a quality job. Customer service has been great as well.

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    Customer ServiceStaff

    Reviewed March 8, 2023

    Everything went well. I would recommend to anyone that needs a friendly company to do some work done on their house. Their work was very clean. The customer service was very helpful. Very happy. Could say not say more.

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    PriceRates

    Reviewed March 8, 2023

    Five years ago I would have given this company a five star review. The door is beautiful but has not stood the test of time. The keypad used to be brushed nickel, now it is an ugly tarnished gold. The door will not lock unless you pull on the handle, which loosens the handle over time. The door that I spent over $5000 on less than five years ago is cracked at the bottom and the warranty company is telling me that this is considered incidental and is due to wear and tear. It makes no sense that a door that should be of high quality material at that price point should crack due to normal wear and tear in less than five years. It’s clear that they do not honor their guarantee so you should not invest your money in their products and services.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Kelly, we sincerely apologize for any undue frustration that you have experienced.

    Our service offerings are amongst the strongest in the industry - our limited lifetime labor warranty covers all labor costs for any serviceable repairs, including anything that is covered under the manufacturer's warranty for the product.

    To best serve you, please email us at digital@powerhrg.com with your project number or contact phone number so we can locate your profile in our system.

    Reviewed March 8, 2023

    The workers were on time and very respectful. They went out of their way to accommodate my requests in regards to which windows to do. They worked hard for the both days they were here and cleaned up any and all messes they left behind. I couldn't have asked for a better installation team.

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    Customer ServiceTechStaff

    Reviewed March 7, 2023

    Power Home Remodeling replaced 8 of my 2002 contractor windows with the beautiful Pella Symphony windows. I couldn’t be happier. The entire PHR team was great to work with and I couldn’t be more pleased with the outcome. They worked directly with my HOA and getting the inspection. The communication was excellent and the installation was top notch! I am also happy to have the peace of mind that comes with working with a well established company that offers a lifetime transferable warranty. Thanks Power HR!

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    CoveragePunctuality & SpeedStaff

    Reviewed March 7, 2023

    Power home remodeling did a complete installation of custom windows for my house. Throughout the process of measuring, estimating and installing teams were prompt and professional. The day of installation there were no issues. Custom windows all fit perfectly. Great team. Great product and made replacing my 75 year old windows painless.

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    PriceLoan Process

    Reviewed March 7, 2023

    Consumer BEWARE!!!! Deceptive practices - changing the terms of loan(s), damaging my property and that if my neighbor, cursing, did not complete the job, would not provide a breakdown of cost, left materials on property (which remain to this day). Installed inferior materials.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Yaya, thank you for taking the time to review your experience with Power. We sincerely apologize for any undue inconvenience, as this type of experience falls well beneath our service promise.

    To best serve you we'd like to get a better understanding of what occurred during your project.

    Please email us at digital@powerhrg.com with your project number or contact phone number so we can locate your profile & dive into the details of your project.

    Customer ServiceStaff

    Reviewed March 7, 2023

    Very satisfied with Power Home Remodeling Co. I recently had windows installed with this Company. They were very helpful and professional. They made the process very easy from beginning to end. The day of install went smoothly, The installers were very courteous. They showed up on time installed windows and cleaned up after installation. I absolutely love the new windows! They look great!! I decided to get the remainder of my windows and doors done also. The best part of all they follow up after the work is done to make sure the product is installed correctly! I absolutely love that! I highly recommend Power. Great Customer Service Velma **.

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    Staff

    Reviewed March 6, 2023

    All persons were very professional and very helpful. Products and installation were of great quality. The doors and windows looked great as well. I would consider doing more projects with Power Home Remodeling.

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    PriceStaffTransparency

    Reviewed March 6, 2023

    All of the Power employees were transparent about costs and options. The employees doing the insulation were very professional and cleaned up afterwards. We would definitely recommend others give Power a chance.

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    Customer ServicePunctuality & Speed

    Reviewed March 6, 2023

    Used this company in the past for all new windows and did a great job. Fast forward to need attic insulation and gave them a call. Once again they were easy to work with and did a great job. I will use again when future projects and needed.

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    Tech

    Reviewed March 6, 2023

    Power is the best contractor I know. Everyone was so personal. And super nice. Everything was explain upfront. I would recommend them for any job they do. All the worker was great. I enjoyed having them at my home.

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    Customer ServiceTechSales & MarketingPriceStaffValue

    Reviewed March 6, 2023

    I can't say enough about this wonderful experience!! #1 The Sales process: Stephen ** came to my home and instantly made my family feel at home. He was so knowledgeable and focused in on the areas that I told him were my biggest concerns (Cost, value for money, energy efficiency, quality of the product). He answered all my questions, and I never felt pressured to buy a thing. He encouraged me to think about everything he had explained, and ask questions before making my decision-which is what I did! Wonderful experience, he was a great introduction to this company. #2 The pre-installation: Nathan came out to my home to make sure all the i's were dotted and T's crossed. He re-measured all the windows to ensure everything was documented accurately and set up my installation date. He gave me an expectation of how long the job may take as well, which was great!

    #3 The install team: They called me about 15 minutes before they arrived to set my expectation of their arrival time! They were courteous and worked seamlessly. They answered my questions and made my family and me comfortable immediately. They were professional at all times and their work was wonderful. #4 Quality check: Jarred came to my home during the installation to make sure everything was running smoothly, and to answer any questions I had. We walked around my home, and he explained everything the crew was doing and why they were doing it. He demonstrated the features of my windows and how to open them for cleaning etc. He was very friendly, professional, and the perfect completion of the process. This was a wonderful experience and I would 100% recommend this company.

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    Sales & MarketingStaff

    Reviewed March 4, 2023

    We had a great experience with Power Home Remodeling from our first conversation to the end of the project. Our sale representative, Jessica was wonderful! She was well-informed, patient, and never once made us feel any pressure to purchase windows from the company. She was the main reason we decided to go with Power Home Remodel and we are thrilled we did. It’s only been an hour since the install team finished our project and we are loving our new windows!!

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    Punctuality & SpeedStaff

    Reviewed March 4, 2023

    We got a new roof and gutters. The roof was put up in one day. They did a great job. Cleanup was amazing! Gutters were completed 2 days later. A little garbage was left in the yard. Older gutters. All employees we came into contact with were friendly and professional. We liked working with you so much we decided to do our Siding as well. We will definitely refer you to our family and friends.

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    PricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed March 4, 2023

    Kolbe and Jared with Power Home Remodeling Group were very helpful with our most recent install of windows in our home. This was our 3rd project with them and they were efficient and welcoming to any and all questions. Kolbe was friendly and didn't seem bothered at all by our MANY questions and gave pricing for multiple projects before deciding what to have done this time. He did not make us feel pressured and was very honest. Jared was friendly and thorough in his final inspection of the project and answered every question we had. The installers arrived early/on-time and worked quickly and cleaned up after themselves. We will definitely use them for any future projects that they can accommodate. 100% approve of these guys and this company.

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    Customer ServiceSales & MarketingStaff

    Reviewed March 4, 2023

    From the knock on the door to in home sales presentation to replacement of siding to the completion of the project, we were 100% satisfied. We love our color selection and the quality of the siding with the insulation and waterproof material. Also, new wall lights were installed by them. Follow up to see if project was to our satisfaction is the icing on the cake. Plus, a life time warranty doesn’t get better than that. Reputable company with caring, reputable people. We are extremely satisfied!

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    Customer ServiceStaff

    Reviewed March 4, 2023

    They are very professional. Easy to work with. They show up on time, very polite and friendly. They also have a great follow up service. Windows & door are very beautiful, gutters looks great as well. We would definitely work with them again.

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    Punctuality & SpeedStaff

    Reviewed March 4, 2023

    Excellent service. We are more than satisfied. Very professional, answered every question, very prompt. It’s very hard to trust people in this industry and Power upheld all of their promises. Highly recommend!

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    Staff

    Reviewed March 4, 2023

    Had a great experience with the issues that were being fixed. Team worked in unison and addressed issues in a timely manner. Professionalism at its finest. Great experience from start to finish. Amazing time.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 4, 2023

    My partner and I used Power for our home built in '55 and the experience was stellar. We did windows in mid-January and doors early March. Everyone that we have encountered with Power has been a consummate professional. Communication has been thorough and timely, each team that has come out has been efficient and capable, and and the product installed has exceeded our expectations. Pricing was reasonable and we didn't have any surprises. I look forward to continuing to work with this company, and I've already recommended them to multiple friends.

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    Staff

    Reviewed March 3, 2023

    Working with PHR has been one of the best experiences for me and my partner. Through the project of replacing our windows on our house we were kept in the loop and everyone was super friendly. If y’all have any projects with them be assured they will take care of you!

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    Staff

    Reviewed March 3, 2023

    Hey neighbors, come look at my new front door. It is the best thing I’ve ever had. A super thick keeps the cold air out and it is beautiful and it was installed by the best team ever. I am dealing with Power company and they are fantastic. They have a lot of options for beautiful doors and windows, and they make it very easy to pick out what you want and get them installed. They are the best company ever. Everyone was polite and respectful. You guys gotta try this company. It is fantastic.

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    CoverageSales & MarketingStaff

    Reviewed March 3, 2023

    Power replaced my windows and doors. My experience with them from beginning to the end was outstanding from the sales guy Ozzy to the Quality assurance manager Jared. I would refer Power to my family and friends as well use them for any future projects.

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    Staff

    Reviewed March 3, 2023

    All power representatives were professional, informative and kind. This is my second project with Power. It will not b the last based on the experience we've had far. Even the dog is happy! The crew arrived on time and worked consistently

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 3, 2023

    Our experience started with Joe who came to give my wife and I a demonstration for new windows on a home we just purchased. He was fun and professional and gave a really thorough presentation answering all of our questions. We decided not only to get new windows, but also a new front door. From the sales appointment, to those who came to measure, to the installers and Kevin who came and did a final quality review, everything was great. We couldn’t be happier with the products and the service. It was truly top notch and our home looks and feels amazing. Worth the price. This company is fantastic.

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    Staff

    Reviewed March 2, 2023

    I used Power Home Remodeling to install 8 windows in my condo. Very. I am pleased with the work. Very professional work and timing was on point, I will recommend anyone that need windows replacement done to their home. Thank you.

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    Customer Service

    Reviewed March 2, 2023

    They took the time to explain every step of the process. They explained the materials and why those were the best option in the market. Even did a comparison on prizes and make sure we had the best all

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    Punctuality & SpeedStaff

    Reviewed March 2, 2023

    The experience from beginning to end was excellent. The install of the windows was quick and all of the workers were very respectful. The quality of the windows is very high and the lifetime transferable warranty is reassuring.

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    Staff

    Reviewed March 1, 2023

    Going with Power for my windows and gutters may have been the best decision and most smoothest process I have ever gone through. I would highly recommend to anyone who is remodeling. They are very detailed in their presentations and are always willing to help. I would definitely use them again!

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    Staff

    Reviewed March 1, 2023

    This was a very good and professional experience. The preparation teams were on time and work to completion. I would recommend their product and services to anyone researching this services. The Pella products are known for their quality.

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    Staff

    Reviewed Feb. 28, 2023

    The guys were very knowledgeable about their products and very professional. Very happy with the install and everyone I've come in contact with. Will definitely consider using Power for other home improvement needs.

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    Staff

    Reviewed Feb. 28, 2023

    We had an excellent experience working with Power to do complete replacement of 7 windows in our 1960s ranch home. From the initial point of contact to the installation, the various departments have all demonstrated professionalism and care for us as customers. I am especially excited about their partnership with Pella and the warranty.

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    Staff

    Reviewed Feb. 28, 2023

    We are so happy with our Power window and door purchase. Our salesman, the technicians, the supervisors, the inspectors were all very personable, professional bowl and showed a lot of care with our product and our needs. Steven was very helpful in his final inspection of everything today and we will be revisiting the company for more windows in our upstairs when the time comes.

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    StaffFollow-Through

    Reviewed Feb. 28, 2023

    From the moment the representative from Power knocked on the door we had nothing but positive experiences with each interaction. They were very professional and knowledgeable about the job and the products they offer. They arrived on time and got the job done as promised. We will definitely look to them for future house projects and would recommend them to friends and family.

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    Reviewed Feb. 28, 2023

    It was a wonderful experience with the company. They walk you through every little detail, they talk very clear about finance, expectations and warranty. Love the installment crew for all the project.

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    Staff

    Reviewed Feb. 27, 2023

    I was fortunate to work with Francois H., who helped me to create a plan for replacing some windows in my home. Francois was professional, but also warm and friendly. He answered all my questions and was very knowledgeable. I would highly recommend Francois as a consultant for any home project you are considering with Power Home Remodeling.

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    Sales & MarketingStaff

    Reviewed Feb. 27, 2023

    We had high quality windows installed by an exceptionally professional installation crew. The entire process from sales through quality control interview was outstanding! We highly recommend Power Cell. We will use them again in the future for other projects.

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    Reviewed Feb. 27, 2023

    Power removed two layers old shingles, replaced deteriorated plywood sheathing and installed new roofing system and shingles. Deteriorated facia boards were removed and replaced. New facia trim, gutters and downspouts were also installed.

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    Sales & MarketingStaff

    Reviewed Feb. 27, 2023

    The work was done well. The salesman and specs guy were very patient with us. The crew came on time. They walked through the work and the discount thoroughly. The best part is that I don’t have to pay a dime until the whole job is done.

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    Customer ServiceCoverageStaff

    Reviewed Feb. 25, 2023

    Excellent customer service. Blake ** did a great job explaining and demonstrating the product!! 10 out of 10 recommend. Be prepared to clean after install since the guys aren’t provided shoe covers. They could also use more tarps, but everything else was good!

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 25, 2023

    Good sales process that fully demonstrated the windows. Comfortable production stages explaining everything from what is coming next, communication on timelines, and throughout the installation. Very good end of sale process making it feel more like a partnership that cares about you and the service they provide.

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    Staff

    Reviewed Feb. 25, 2023

    Power Home Remodeling has done such an amazing job on our windows! We knew we needed replacement, and from the moment we set up the estimate to installation, they have been great. They were very knowledgeable about their products, their financing, explained all the benefits clearly, and lived up to our expectations. Very happy with our experience.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    The product basically sells itself. On both of my projects, I wasn't "in the market" for the work being done. The product is fantastic and the warranty makes it unbeatable. Everyone from sales, preinstall inspection, installers, and QA were very polite and professional. They had an answer for every question I had. Install was quick and the team cleaned up as if nothing ever happened.

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    Sales & MarketingPricePunctuality & SpeedStaffTimelinessValue

    Reviewed Feb. 24, 2023

    Sales personnel were knowledgeable and explained the product information thoroughly. They got us scheduled within a week from our first appointment. The roof was done and cleaned up same day, as was the attic insulation. Overall wonderful company and experience worth every penny!

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    Verified purchase
    Staff

    Reviewed Feb. 24, 2023

    I had new soffits, trim and gutters installed. They did a great job and everything looks awesome. All done on time and was done in a day and a half. Everyone I dealt with was so nice and very knowledgeable. I will use them again for other projects!

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    Punctuality & Speed

    Reviewed Feb. 24, 2023

    This company is awesome and I would recommend them to everyone. From first to last step every question has been answered and I'm VERY happy with my new windows! Eventually I'm going to do the rest of my house and I can't wait!!

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    Reviewed Feb. 24, 2023

    Power home remodeling, was a great experience to work with. They were were able to answer any questions we had during the process. I would highly recommend Power Home Remodeling, when shopping for windows!!!

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2023

    Had 13 windows replaced. Installation was executed exactly as planned +1 day due to a nasty winter storm on the initial install date. The delay was expected, communicated as a possibility 3 days ahead of time, and I wouldn’t have wanted the house open that day regardless. Installers showed up bright and early the following day, completed the job on budget, and still finished within the original 48 hour installation window I was provided. They have software to track all the documentation and details. Installer was a **. Project management and QA came around to double check everything. No complaints and I’m happy with the installation. *Almost* took off a star because of the higher than average cost but I’m happy with the value, don’t see any cut corners, and there’s nothing wrong with charging for a job well done.

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    Staff

    Reviewed Feb. 24, 2023

    We had a great experience with Power Home Remodeling! They were efficient and very professional. The windows are gorgeous! Every associate (Athanas, Melissa, Paul, and the installers) that we came in contact with were polite and knowledgeable. They went out of their way to make us feel comfortable through the whole process.

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    Staff

    Reviewed Feb. 24, 2023

    We purchased all new windows, siding, and gutters. Our house looks fantastic! Curb appeal is a 10/10. We are extremely happy with the results and the experience. All of their employees working on our project were knowledgeable, respectful, and personable from start to finish. From the young man that initially knocked on our door to offer services, to the gentleman that measured, to the crews doing the work, the project manager coordinating behind the scenes, and the man that came by after the job was complete to take a look at everything and make sure we were happy. The lifetime warranty was a big draw! And the ability to customize our options and get the exact look we wanted was great.

    I was home for most of the job and know enough about the process to be confident the job was done RIGHT. My family will definitely use Power Home Remodeling in the future for other projects we have in mind. Thank you Thomas, Gavin, Todd, Angel, Karl and all the rest of the crew that worked so hard to ensure our project was completed in a timely and professional manner.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 23, 2023

    Power was a great company to use. They were prompt and on time with all of our meetings and the install went off without any headaches. We started off with 5 windows and will definitely be calling power when we’re ready for the rest.

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    Customer ServiceStaffTimeliness

    Reviewed Feb. 23, 2023

    Everyone I dealt with at Power Home Remodeling group was very courteous and professional. The only issues were there were some shards that weren’t cleaned up outside from the previous window pane and we had to call the dispatcher to get an estimated time for the installer crew which we were originally told that they would arrive between 8 and 1030am. Both of these matters were addressed with the QA manager the next day and assured me that both matters were unacceptable and would be addressed immediately which I appreciated. Besides that, the value for their product was too good to pass up and the new windows look fantastic.

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    Reviewed Feb. 23, 2023

    We had a very positive experience with every point of contact along the way & our windows are awesome! We are pleased with our purchase and the simplicity of the process was a bonus. Looking forward to more improvement projects with this company!

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    Sales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffRates

    Reviewed Feb. 23, 2023

    We were first introduced to Power Remodeling when they came and knocked on our door. Typically, I turn away these types of requests, but from the very beginning they were very professional and more importantly not pushy. We set up a free consultation with the Sales Rep, Bryce, and I have never had a rep provide such a detailed recap of everything they are able to do. He took care of measurements, demonstration, and pricing. Based on the great job we decided to pull the trigger and get new windows for the entire house.

    Next, we had a person come out to reverify and measure the windows to schedule the installation date. What I loved most was the lifetime warranty and the ability to transfer the warranty if we ever sell our house. Installation went very smooth and they were able to complete the entire project in one day. I also loved how they had a QA manager come out and explain what being done and what to expect once everything was completed. He genuinely cared about my feedback and wanted to know what they could do to provide a better experience. Overall, I was very satisfied with the entire process and would definitely recommend them from window replacements. Just remember you get what you pay for and they do not skip corners. First class all around and the app that you can download to keep track of the entire project was wonderful.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 23, 2023

    The product is top of the line. I compared to other big name manufacturers and their product is superior. The cost was very competitive. The first appointment was very informative and the salesman was so knowledgeable and polite. Every representative has been professional and helpful. The installers were polite, efficient. They cleaned up everything and the final product looks and works perfectly.

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    Sales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Feb. 22, 2023

    We scheduled an installation of 10 windows. Crew arrived later than the original time but we were given updates on the delay. Crew was quick and respectful, and the job was executed well. Initial salesperson was kind and explained the product and install process to us in great detail and answered all our questions in depth.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 22, 2023

    Our window installation has been a very smooth process from start to finish. We were very happy with the salesperson. He did a wonderful job demonstrating the quality features of the Pella windows. He was very thorough and took their time. 5 stars customer service!

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    Staff

    Reviewed Feb. 21, 2023

    We had our windows replaced in 2021, the experience was very stress free. Everyone was friendly and courteous. Recently we had our gutters and trim replaced, the work done has been very satisfactory. We will be having our siding done next.

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    Staff

    Reviewed Feb. 21, 2023

    Power came to the door at a time we were still just considering windows. With an excellent neighbor recommendation, we were comfortable to go ahead. They explained EVERYTHING to our satisfaction. And the finished product is terrific. Installation and cleanup was great too. Highly recommend.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 21, 2023

    Great communication skills. They showed up on time and were very professional and quick with the installation. We enjoyed the sales presentation. It was very thorough and the quality. Of the product was demonstrated very well. Our neighbors actually have them install windows and gave us a great recommendation.

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2023

    Dustin was great and provided a wonderful customer experience. He really explained the true value of the windows and working with Power as a whole. The pre-install walk through was efficient and set us up for what to look forward to. The day of, the installers were here very timely announced themselves and have been working quickly and diligently.

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    Sales & MarketingStaff

    Reviewed Feb. 21, 2023

    Fabulous experience from start to finish, no complaints, only compliments! We worked with Power Home Remodel in 2022 when we redid our windows. In 2023, we decided to get a better roof, gutters, and soffit. We previously had bare minimum quality and were thrilled to elevate to the fancier, higher-quality shingles with the deck armor, ridge venting, smart vent, and 6" gutters. Bryce was helpful in setting the original appt, JB was amazing in our sales meeting (answered ALL my many questions), Nathan was helpful in our pre-install inspection, Danny's crew was on time, professional, and thorough, and Jared went above and beyond when answering our quality assurance questions. We will 100% be working with Power again on our next project (hopefully solar panels).

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    Staff

    Reviewed Feb. 21, 2023

    The Power team from knock reps to final inspection were professional, timely, considerate, and experienced. They took the time to walk us through each step of our purchase and warranty. Will use again.

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    Reviewed Feb. 21, 2023

    Overall my first experience with Power went very well. I was very impressed by the information provided and the work when completed. In the future I will continue to use Power for my remodeling needs.

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    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed Feb. 21, 2023

    We had both windows and siding replaced in 2013. We chose this company because of the outstanding job the sales team did with explaining how they stand behind the products and services 100%! The added value was the lifetime warranty that was included, it sold us. The sale and installation went very. February of 2020 we noticed that our front window looked as if there was something growing in between the glass inside of the window. We called the number we were provided for the warranty to advise of the problem. During this call we were told that it is a KNOWN ISSUE with windows that were manufactured at this time. We asked if they could replace the front window and all the others since was a known issue. We were told at that time that they could only replace windows AS THEY GO BAD, not if they go bad! It was at this time we knew that we were sold a lie!

    Oh and it was going to take 12-14 MONTHS to manufacture the window, as they are made to order! Fast forward 2 years later and we have since had 2 other sashes replaced which DO NOT LOCK! They sent a repair guy out to see if I was locking them correctly.. really! We know how to lock windows! This was February 2022! Here we are February 2023 and nothing! I called today to only be told that the repair guy didn't put in the order to replace the unlocking windows, like he said he would and he can't either because he need it to be verified by yet ANOTHER REPAIR person. I have been fighting to get these windows fixed, still being told the same thing.... They are behind. I have a "repair" man coming now on MAY 3,2023, mind you I called today....

    In addition, the 3 other windows that also need to be replaced can't be ordered because I can't read the numbers on the sticker that is on my windows from 2013! So I have to wait until May for the repair guy to confirm they are bad before they can be ordered.. and from May it will take 18-24 months before they come in.

    I have made over 20 calls to this company trying to get this handled, wasted too much time! We have had sales guys walking around our neighborhood in the past asking about satisfaction, explained ALL THE ISSUES, assured they would investigate and call us when they got to the office... STILL waiting for those calls.. How is this company even in business! I asked if new customers had to wait 12/18 months for installation and was assured that they can install windows within 2/4 weeks! So why make those of us that trusted you and already spent money with your company wait!

    I will be contacting the Better Business Bureau and Consumer Affairs Tuesday for guidance! This is out of control. I tried to be patient but come on, 3 years! I've explained that it's a safety issue not being able to lock my windows, still no rush! You better believe I will NEVER RECOMMEND THIS COMPANY TO ANYONE! Shady business practices!!!

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    Power Home Remodeling
    Response from Power Home Remodeling

    Hi Deanna, we apologize for the undue frustration. As you’re aware, our manufacturing partners are working through difficult circumstances brought on by the pandemic & current economic situation, resulting in longer-than-expected delivery timelines.

    We are working aggressively with them to diminish these timelines, but we still have work to do.

    Please email us at digital@powerhrg.com with your project number or contact phone number so we can locate your profile & best serve you.

    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2023

    Quick and easy installation. Product quality was good. Staff members were friendly. It was a pleasant experience working with them. They were on time for every appointment and the job was clean and took care of everything professionally.

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2023

    Detailed estimate, quick to schedule and install, clean and courteous with a great looking product! Definitely recommend for your window replacement needs in Pennsylvania. Small issue with installation was immediately addressed.

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    Coverage

    Reviewed Feb. 20, 2023

    We had our sunroom windows done and our doors. They found a bunch of issues under the windows and instead of covering it up they told us the issues and replaced all the wood. They took all debris and windows away with them. I would recommend.

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    Staff

    Reviewed Feb. 20, 2023

    Service was exceptional. We had windows and door installation. Team was able to accommodate our requests involving work in certain areas because of pets. Team was on time and accomplished all tasks in a timely manner. Respectful of the property and people. Project Management team are very responsive and helpful.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Feb. 20, 2023

    Very professional sales team. Upfront with pricing and cost of goods. Construction team was efficient, completing the job quickly and correctly. Minor cleanup issues that were corrected upon final inspection.

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    Sales & MarketingStaff

    Reviewed Feb. 20, 2023

    It was a wonderful experience from the salesperson to the installers and the inspector after the windows were installed. I would recommend this company. I was happy with the overall experience and am so glad we used Power.

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    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2023

    Jeremy was very knowledgeable and professional about the jobs that I have scheduled and the work that has been completed! I would highly recommend this company and request him if possible...Power Home Remodeling.

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    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2023

    My experience with the company has been great. The staff is very friendly and helpful about how your project is coming along. They take their time to make sure you have a clear understanding of all the items that is included with your remodeling project.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2023

    Izzy was very professional, knowledgeable, logical, very patient to answer all our questions. His communication skills are top tier, and we’re happy to be working with him. We learned a lot from Izzy about the functionality of windows, he’s technically sound.

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    Reviewed Feb. 18, 2023

    The service and quality of work is second to none. Everyone you come into contact with leave you with a great sense of relief. I personally have to more projects with Pulse that I will be doing in the future.

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    Customer Service

    Reviewed Feb. 18, 2023

    The window installation was great. Will surely tell more people about Power Home Remodeling. The customer service was top of the line. Every person that we had to deal with give us the same great service. Thank you. Keep up the great work.

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    Customer Service

    Reviewed Feb. 18, 2023

    We are very pleased with the customer service and attention to detail, and most of all, the final outcome of the work. There were just a few issues related to our expectations we wished were better addressed ahead of time.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 18, 2023

    We had several original builder-grade windows replaced by Power Home Remodeling and had a fantastic experience from start to finish. Great windows, great warranty, and the sales, installation, and follow-up teams were all pleasant to work with.

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    StaffTransparency

    Reviewed Feb. 18, 2023

    Power has been so helpful and transparent through the whole process. They keep in contact with you through the whole process and answer any questions you have no matter how silly it seems. I would definitely use them in future projects.

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    Sales & MarketingStaff

    Reviewed Feb. 17, 2023

    The attention to detail and customer satisfaction is top tier with Power. From the first conversation with our sales rep. to those installing the windows and everything in between, the process has been easy and smooth. Any questions we had were always answered in a timely manner. Any concerns we had were always handled with urgency and immediate care. Definitely recommend to others and will certainly use them again for other projects!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 17, 2023

    This company has restored my faith via customer service & professionalism of the entire administrative & working crews; quality products & installation; GREAT COMMUNICATION; and in-depth demonstrations & explanations of all products & processes. No pressure, no pushiness. Thank you, Power.

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    Sales & MarketingStaff

    Reviewed Feb. 17, 2023

    From the sales team to the installation, everyone was friendly and professional. The installation was clean and easy for us and so far the windows have been great! They readily addressed any questions and concerns.

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    Staff

    Reviewed Feb. 17, 2023

    We had a great experience with Power Home Remodeling from the initial estimate to the date of install. Everyone that we interacted with was professional, experienced, and helpful. We are very satisfied with our new windows. We have plenty of projects that we want to complete around our home and we will definitely use Power Home Remodeling for future projects!

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    Tech

    Reviewed Feb. 17, 2023

    My experience with PowerHRG has been great, I got 7 windows install and a sliding glass door. They took the time to install and everything came out wonderful, very excited for these energy efficient windows. I would highly recommend power to anyone that needs windows replacements.

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    Punctuality & Speed

    Reviewed Feb. 17, 2023

    The windows seem to be exceptional and I can’t wait to experience the good effects they have on our home. They really seem to have the best qualities that a window can offer. I felt like the selling aspect was a little persistent in us making a decision that first day.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 16, 2023

    The employees were very professional and took time to explain their products and services. They were on time with scheduling and respected my home. The price was a bit of a snag in the process however the financing terms were fair . Overall I will recommend to others looking to replace windows!

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    TechPricePunctuality & SpeedStaffRates

    Reviewed Feb. 16, 2023

    First met Sal at the Home Show and set up appointment with Joe M. Joe came out and provided us a thorough demonstration of the Energy Sphere system and we were impressed with the results. Joe provided us with a very fair price and we scheduled an installation. Today we had our installation completed.

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    Sales & MarketingPriceStaffRates

    Reviewed Feb. 16, 2023

    I am over the moon with the quality of the Pella windows and the workmanship of the installers. This entire experience has been wonderful from the first visit of the salesperson to the installation of the windows. They made sure all of the measurements were exact and the inspection after the installation was impressive. I was shown how to operate the windows and the lifetime warranty is amazing. Great product and service all away around. Plus the pricing was fantastic for five windows.

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    PriceStaffRatesTransparency

    Reviewed Feb. 16, 2023

    The whole process was smooth and fully professional. Transparent pricing and clean install by team. Quality check was done at end to review and check if all install was done to our satisfaction. Happy client

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    MaintenanceStaff

    Reviewed Feb. 16, 2023

    I did 5 windows with Power. They did not push me to do a bigger project. I would recommend this company to anyone. They come when they say and were very clean and professional. If you are looking for someone to fix your home they are a great option.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 15, 2023

    Value. The quality of the windows are top shelf! The installation crew (Enzo Remodeling) were courteous, quick, and completely professional. They were careful in not tracking dirt into my home. They left my property cleaned thoroughly. The initial sales rep really knew his stuff, the presentation of these windows, their qualities; i.e., thermal insulation, quietness, ease of cleaning was impressive! It’s been a three days and I still haven’t put the curtains back up because I can’t get over the clarity of the new windows. Post installation Quality Assurance Rep Matthew demonstrated all aspects of the windows to ensure my wife and I were comfortable, (and thoroughly informed and satisfied) with the product, and performed a visual and functionality test on EACH window installed, 10 in-all. Power gets an A-plus in my opinion.

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    Sales & MarketingStaff

    Reviewed Feb. 15, 2023

    Very awesome experience with my sales reps and installation team. Also had very great quality workmanship. Enjoyed the experience… had a very beautiful door at the end of our project. Thank you, Power.

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    Verified purchase
    TechPriceStaffRates

    Reviewed Feb. 15, 2023

    We had all of our windows replaced by Power Home Remodeling in January, 2023. We are extremely impressed with the quality of the windows and the professionalism of the entire team. There have been no surprises. The price was good, the team communicated effectively, the installers cleaned up after themselves and Power came back to do a quality check of the install. Overall we are very satisfied with Power Remodeling and highly recommend them.

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    Reviewed Feb. 15, 2023

    The materials arrived on time, the crew arrived on time, the work was done on time as ordered. Cleanup was complete and landscaping wasn't damaged. Final product is attractive and just as ordered. We couldn't be happier with the result.

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    CoverageStaff

    Reviewed Feb. 15, 2023

    Everyone was highly professional but my biggest take away was that everyone was on time and they did the work exactly how they explained. I replaced my roof and gutters as well as a few windows and it only took 2 days. The clean up was very good. I would recommend them to anyone looking to get work done on their home.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2023

    Power company recently installed the windows at my house. The guys were extremely professional. Everything I was promised was delivered. After the windows were installed the manager came onsite to inspect if the job was done professionally. I recommend anyone that needs to remodel their to home to give them a call. You won't regret it, they are willing to work with you to get you what you need/want.

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    Sales & MarketingStaff

    Reviewed Feb. 14, 2023

    Very good company to work with. Everyone was very professional from the sales to the installers. Kudos to the installers! Great work! We are very happy they have a lifetime warranty. Love our new door!

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    Customer ServiceSales & MarketingStaffRates

    Reviewed Feb. 14, 2023

    We had a wonderful experience, from start to completion, with Power Home Remodeling. We replaced our windows and Patio Door. We also insulated our attic. The Salesperson, Renato, was very thorough explaining the products and the process. The attic job was completed in a timely manner and was very thorough. On the day of window installation the crew arrived within the time window and did a great job. They were very efficient and effective installing the windows and doors. The communication and followup has been very good. Overall, I would rate the entire experience with 5 stars.

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    Staff

    Reviewed Feb. 14, 2023

    I have three very large front windows that have been replace once before in a reasonable amount time. In October 2021 I submitted a new claim for the replacement of the same three windows again and I was told originally it was going to take between 6-9 months. That timeline then changed to a year. It is currently going on 16 months and the excuse I keep getting is the manufacturer, who I am told is stateside, still has not shipped them. I have asked multiple times to talk to someone above the CS representatives I have talked to but have never been pasted on. My windows are turning brown and soon we will not be able to see out of them. I will never ever do business with Power Home Remodeling and I recommend no one else does as well. I will post up dates.... Frustrated!!

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    Power Home Remodeling
    Response from Power Home Remodeling

    Hi Edward, we sincerely apologize for the undue frustration you’ve experienced waiting on your windows. Our manufacturing partners are working through difficult circumstances brought on by the pandemic and current economic situation. We are working aggressively with them to diminish these delivery timelines, but we still have work to do.

    Please email us at digital@powerhrg.com with your project number or contact phone number so we can locate your profile and best serve you.

    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2023

    From start to finish the team members were respectful, knowledgeable and courteous. Product demonstration as well as scheduling and installation was managed professionally. Post installation there was a quality check and inspection, as well demonstration of operation of window.

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    Staff

    Reviewed Feb. 13, 2023

    My folks had used Power before and had good things to say. They were great from start to finish. Attic insulation and new front door are fantastic and they communicated clearly throughout the process.

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    Staff

    Reviewed Feb. 13, 2023

    Everyone was very professional. Came in and did their jobs with no problems encountered. Cleaned up after themselves. Very efficient. Appreciate that I was not inconvenienced at all. Thank you very much.

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    Staff

    Reviewed Feb. 13, 2023

    I recently had installed my windows and I am very happy. The whole experience it’s been great, from the quality of the windows to the excellent customer care; they are very professional and polite, they explained everything with details and answered all my questions. I would highly recommend it.

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    Customer ServiceStaff

    Reviewed Feb. 11, 2023

    Awesome customer service and great communication throughout the whole process. Good options for financing. Professional and high quality work. Thank you for making the entire process easy and painless.

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    Staff

    Reviewed Feb. 11, 2023

    Every representative was especially professional and the window installers were very pleasant and helpful. The windows look absolutely amazing and fresh. Cleanup met our every requirement along with quality control.

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    Customer ServiceSales & MarketingHonesty & Transparency

    Reviewed Feb. 11, 2023

    Fully satisfied with the experience with Power from the sales presentation to the installation of our windows and doors! Great, trustworthy customer service all around! Power is upfront and honest-dealing.

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    TechPriceStaffHonesty & Transparency

    Reviewed Feb. 11, 2023

    Power came out to quote on our roof. We ended up learning about issues with our gutters. They gave us honest feedback and seamlessly guides us through the process to replace our gutters and Fascia. We look forward to working with them again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 11, 2023

    We had a lot of work done. (Windows, roof, trim, siding, door) The warranty cannot be beat. The customer service was great and the window installation issues were quickly addressed. Most of the crews were very thorough with clean up as well.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 11, 2023

    The customer service is absolutely top notch! The value of the product for the price is very convincing. My husband and I were in the discussion stage of new windows and Power made the decision easy. They didn’t try and sell anything, it was all just very thorough information and visual education.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    I could not have asked for a better experience with this company. Clear communication, met each timeline and respectful. Just an amazing group to work with. Love my new windows and they sweep up all debris.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 10, 2023

    While we were due for new doors and windows, we quickly knew Power was the right company to carry out our home improvement project after the initial consultation. The salesman was very polite and thorough, while explaining in great detail the full process and the craftsmanship behind the products to be installed. Power kept us informed every step of the way with their unique app program and phone call reminders. On the day of installation, the service pros arrived punctually and took great care to safely install our new doors and windows, meanwhile respecting our property. Their warranty cannot be beat, and I will definitely use Power again and recommend to others.

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    Verified purchase
    Staff

    Reviewed Feb. 10, 2023

    From the salesman to the installers everyone was great. Power Home Remodeling kept us informed throughout the process and all timelines were met from the delivery of the materials to when the installers would be here to do the roof.

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    Staff

    Reviewed Feb. 10, 2023

    I thought this job is very professional. Clean up behind itself and did a good job... Also they were presented itself in professional manner and is on time and complete installment on at the time that they said they would.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Feb. 10, 2023

    We found Power on Nextdoor recommendations and it’s been a breeze. Friendly staff, great customer service and very knowledgeable. The app helps keeps us informed. We were kept in the loop the whole process. Highly recommend.

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    Staff

    Reviewed Feb. 10, 2023

    The new gutter look great on the house! Clean up after taking down the old ones could have been better, found the brackets and screws from the old gutters around the yard. Power team was helpful. And I like the pre and post inspection.

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    Verified purchase
    Billing

    Reviewed Feb. 10, 2023

    One area of the roof was not done properly thereby causing a leak in the kitchen left and Power says it is not their responsibility so I have to pay this bill every month with a kitchen that cannot be used until repairs are made for 8 months now.

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    Power Home Remodeling
    Response from Power Home Remodeling

    Hi Arlinda, thank you for sharing your review. The satisfaction of our customers during the remodeling process is our top priority. We are incredibly sorry to hear about the concerns you have regarding your recently installed roof.

    We’d like to learn more about the details of your project. Please contact digital@powerhrg.com with your project number or contact phone number so we can identify your profile in our system & best serve you.

    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 9, 2023

    Leigh came by and spent a couple of hours with us. Looking at the exterior and showing us the options, pricing and all around explaining the process. Later Frank and Alex came by to re-measure the door we were replacing and to make sure all the information they needed was complete and accurate. James arrived on time and installed the new door. He made the process easy and even cleaned up all the mess. We are very happy with Power and very happy with our new door! Thank you for your excellent effort and service!

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    Sales & MarketingStaff

    Reviewed Feb. 9, 2023

    All of the experiences that we have had with power have been excellent. We were confident in our decision to go with their siding product because of its high quality and the sales person did a great job demonstrating his expertise and knowledge. The project turned out wonderful itself and the crew that did the job was very neat and efficient. We’ve had multiple checkpoints to confirm that we were satisfied with the project. During the final inspection of the siding it was discovered that we had issues with our roof and we will be doing that project with Power. We are overall very satisfied and would recommend them to others.

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    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 9, 2023

    Fantastic customer service. Brett was a great salesperson, Kenny was a great project manager. He explained so much to me. Nicole was a great ppn and Flocko and team did a fantastic job on the installation!!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 9, 2023

    As first time homeowners having work done on our home, this company was outstanding. Very communicative, explained everything and the entire process was easy. There’s an app to track progress and appt times, which is amazing for the forgetful (me). The installers were professional and worked quickly without cutting corners. And there is always a follow-up to the work. Would definitely recommend Power Home. Miguel, Carl, and the whole team are great.

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    Reviewed Feb. 8, 2023

    Very happy with the service and installation. Easy process overall. Very happy. Very flexible with everything. Very pleased with the product. I would definitely recommend to family and friends for this service.

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    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2023

    We had a great experience with Power Home Remodeling. Thank you to Moe who was very professional, personable and worked around our schedule. We went with Power because of him! Very pleased with the end result. Thanks Power!

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    Staff

    Reviewed Feb. 8, 2023

    From start to finish, our experience was excellent. We received regular feedback, had the opportunity to ask questions and get complete answers, and all crew members were respectful of us and our home. We will be back for more work!

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    StaffTransparency

    Reviewed Feb. 8, 2023

    From start to finish I was kept updated on my window install. The workers came as plan and no issues with the installation. I was given all the information I needed to fully understand every step taken to complete the project. Complete professionals from start to finish.

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    Staff

    Reviewed Feb. 8, 2023

    Absolutely the best work on our home windows all 22 of them and our front door. The best employees from the salesman to the quality control inspector! We are using them again for our front door and after they came to inspect that we hired them again to do our gutters. Literally the best company and group of employees we ever had the enjoyment of hiring! We are excited to have them back again and even more excited to share our home's beautification with our subdivision and neighbors!

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    Power Home Remodeling Company Information

    Company Name:
    Power Home Remodeling Group
    Website:
    www.powerhrg.com