Goedeker's Reviews

I found Goedeker’s through an internet search and I decided to buy from them because of their price. I ordered a gas cooktop for the kitchen and their online ordering process was very easy. It also worked out very well. Goedeker’s scheduled the delivery for me and USPS delivered it. It took about four weeks for the appliance to come in, which was fine in my particular taste, but if someone was needing it quicker than that, it might have been an issue. I have the gas cooktop for three months now and it's very good.

After waiting months for this Crosley Bates Retro Glider, and putting it together, and after only a few weeks the product started to rust! I contacted Goedeker's and explained my concern & disappointment in this product, customer service then told me they would contact the vendor. The vendor then stated that because I live in a coastal area they could not do anything for me, as saltwater gets in the air & potentially can rust the glider. Well guess what I live in OHIO which is nowhere near saltwater!!! They then said because I live near Lake Erie (fresh water) it will do the same thing!! You're kidding me right???? Guess you can't have it RAIN on your OUTDOOR furniture too??!!! This company does NOT stand behind their products, so if a warranty, guarantee or just plain, good, old customer service is what you want & expect, go elsewhere because you won't get it here!!!

I was looking for a specific coffee table and no one else had it in stock except for Goedeker's, so I bought it from them. Ordering online was easy and the coffee table was delivered via UPS. There was a slight damage during shipping but not enough for me to send it back. My experience with Goedeker's wasn't unique enough nor exceptional, but I felt good about the quality of the furniture that I got from them and the cost of the product in relation to its quality was good.

Rebekah Country White sideboard - I am very pleased with my purchase. It is just what I wanted. I had never ordered furniture online before. I would recommend this company to my friends. The price was the best I could find for this sideboard. The company that delivered it was very helpful too.

Upon delivery (Which was great. The 2 gentlemen that delivered the couches were great. They were patient and very helpful.) one of the couches was damaged. It was very easy to immediately get in touch with someone and they were very helpful with the return process. I will definitely use this company again.

We happened to order a canopy that was out of stock. But, we were kept apprised of status throughout delivery. Will not hesitate to buy from you again. Son transferred to East Coast being in the Air Force and he has two small children. Thought this size would be perfect to keep the little ones out of the sun on the beach, backyard or anywhere they go.

Goedeker's had the best price by hundreds anywhere I shopped and I cruised all over the internet and a local wholesaler! The GE counter depth refrigerator was in perfect condition and delivery was right on time. We could not be happier with our purchase.

We ordered 2 leather recliners at a great price. They were even better than we hoped for. The delivery guys were amazing. They called ahead of time, unwrapped each recliner and brought them into the house. The chairs actually arrived sooner than expected. We couldn't be more happy. We also appreciate the wonderful open Christian testimony. So rare these days. We definitely will not have any reservations of ordering again. Terrific quality, great service.

I ordered Speed Queen Washer and Dryer on 7/8/17 and received 8/11/17. I didn't think this was too long to receive when ordering on internet and the company being in Missouri and me in California, I was told in the beginning that the order would ship within 7 to 14 days. After 2 weeks I emailed to see what was happening with the order.

My experience was great. From start to finish everything was as agreed. The delivery service was timely and professional and I was fortunate to find a superb installer on this end. I give you guys an A+. I have already recommended you to others. Look forward to buying more from you in the future.

Except for a few phone calls about its date of arrival, my love seat is here and very lovely where it's sitting. Ordering and waiting for the arrival is exciting to me, and you did a great job in filling the order. The two deliverers were polite and good people. Thanks! I'd like to order again.

Wonderful communications and service - Go for it everyone! They are the real thing! The appliances are all top condition and the delivery service is friendly, patient and helpful. I am so happy for the prices and will order exclusively from Goedeker's. I can see why they have been in business for over 50 years. Thank You.

As with others who have commented on Goedeker's less than stellar business practices we have fallen victim to their bait and switch pricing on their website. We are in the process of a kitchen remodel and scouted to find the best prices for all new appliances. We placed our order on 8/11 and were told that it would take between 7 to 10 business days for delivery. We heard nothing from them until this past Monday (8/28) when they sent us an email asking for $500 more because they "made an error" on the pricing on 2 of the 5 appliances we ordered. They would not negotiate and said they were not making any money on this appliances as we were getting their cost price. They said all the appliances were in their warehouse and ready to be shipped- they just needed the money. We argued that 1 might be a mistake but 2 indicates a shady business practice.

I received a damaged dishwasher, and because we were under a massive home renovation we did not open the boxes until the week after receiving. When we opened up the box the dishwasher was damaged, and because I did not call within 12 to 24 hours reporting the damage, GOEDEKERs would not pick up nor replace the damaged dishwasher. In fact I was told I had to pay approximately $300 to ship the damage product back. I am very disappointed with the customer service as well as the terrible policy. I feel completely jacked and that this company is cheap with poor customer service policies. I would not ever recommend anyone buy here.

Thanks, I love the Electrolux stackable washer and dryer. It fits just right for my 500 sq. ft. place. It was recommended by my friend who lives in NY. From my researching. You are the best pricing for the same products. I am glad to find your company. The service is great. People are easy to talk to. I'll let all my friends know where to go to get what they need.

This company refuses to stand behind their website pricing. Very disappointed. Trying to get me to pay more money if I still want the item. Stated that my money would be refunded but has not happened yet. Very poor customer service. Very poor experience over all. First time ordering from them and never will again.

Sales associate was friendly and helpful with brand being purchased. I even got $20 discount off the sale price and he let me know about a rebate offer that was available. Great product at a great price. Couldn't be happier. Thank you, we love how good it works.

You offered excellent prices on your products. I purchased my Sharp drawer microwave and it was hundreds of dollars cheaper than I was finding in my own appliance stores locally. Your customer service was outstanding. The delivery arrived as soon as I was told it would.

The ordering process was painless, the website was easy to navigate and had clear descriptions. After order emails sent of order progress were timely with links to track shipping. The package arrived quickly, well packed, and with no damage. Install was easy and had no problems.

The entire experience surrounding my 36" cooktop order was pleasing. The price was excellent, delivery was quick. Product was as expected. Staff was exceptionally pleasant and personable. Provided feel of a "mom and pop" store. Much better than the big box stores or Amazon.

Prices are very competitive: for the item I was looking for, they were about 25% less than other online sites. Order was delivered quickly and in perfect shape. Would like to see more selections from well-known and higher-quality manufacturers such as Century, Bernhardt, Baker or Lexington. Website is easily navigable and search options are good: the site allows you to provide a variety of criteria to narrow down what you're looking for.

I found a couch that I like and ended up searching it which led me to Goedeker's. I liked their price and I thought I was able to schedule a delivery. But I had a frustrating experience. The ordering process was very simple but when I placed the order, the email indicated that I was going to receive notice within 48 hours to confirm delivery on delivery time. It was going to be seven to 10 business days. I work 30 minutes from where I live and I also live in an apartment complex where they will hold oversized delivery so that was a large perk.

I went to Goedeker's site to order and it was pretty easy. Though the appliance is in the rental house, I've not heard of any complaints about it.

Painless and seamless transaction... I shopped from the comfort of my home, ordered Avanti refrigerator and microwave from a most pleasant young lady who spoke English as a first language, sat back and waited for the delivery which was uneventful. No damage, no surprises, no drama. What more could I expect? Thank you Goedeker.

Communication was rapid and cordial. I was kept up on everything from shipping to delivery. The merchandise was delivered on time. I would definitely recommend them to anyone. I will certainly consider them for my next purchase if they carry what I'm looking for. No complaints at all.

Only complaint is that I paid for white glove service and they left all the crafting and huge boxes in my yard which I had to breakdown and dispose of. The product (Upright freezer) was good quality and there was communication on processing and delivery times.

I love the stove but after we unwrapped it and the installers were here I found out I order the black stovetop instead of stainless steel. Having hard time adjusting controls but will have someone look at that for me. Overall I love it.

I ordered a washer/dryer with Goedeker's on 7/4/17. After numerous phone calls to them and AM Home Delivery, the items were finally delivered today. While delivering it their delivery service ripped the vinyl on my laundry room floor. I spent 6 weeks without my washer & dryer and a family of 6. Hundreds of dollars were spent on washing clothes via other means during this time. As if this wasn't enough, I received a very rude email from one of their customer service people (David **) AFTER my items were delivered and their delivery company damaged my floor. Who does that? They refunded me $25 off of my more than $3000 purchase (I also purchased a refrigerator and table which took forever to arrive also). $25? Thanks Goedeker's. You win the award for worst "customer service" I've ever received. I never thought I'd ever write a review like this, but this garbage company left me no choice. AVOID THEM.

We have some friends who used Goedeker’s and their pricing was great compared to that of everybody else we looked at. They also had inexpensive shipping and we're not located in their state so we didn't have to pay taxes. We ordered a range hood, a gas range and a refrigerator online and it was super easy. Delivery came through the UPS Freight and I had talked to one of Goedeker's reps when I thought we were missing a part to the refrigerator. He was very helpful and we later found out we weren't missing the part. The products we got are great and I'd refer Goedeker's to other people.

Best price I could find and exactly what I expected. This recliner is so comfy. Have only had for about a month, so can't say anything about durability, but it feels solid. Goedeker's had to back order the color I wanted, but they kept me informed about the shipping date.

We ordered a washer/dryer set. The items were on backorder for a month, which we understood. When they arrived, the dryer had significant dents on the top. After repeated attempts to get it resolved, Goedeker’s finally made the arrangements with the mfgr to send a replacement panel. We received it, but in the wrong color. Still waiting on resolution. We understand that mistakes can/do happen, and this was possibly an error by the mfgr. But this has been frustrating.

Model #20-SQ-MS-AB Square Floor Pillows Tufted - Very happy with the color aqua blue, very bright & beautiful, also the fabric is soft & smooth to the touch & for sitting on. Very comfortable, plus adds color decor to the room as well. Very well made & extremely satisfied. Love these pillows!!!

My Ashley Signature coffee table arrived unscathed! I saw this table at a local dealer for $499.00! Found it at Goedekers at more than $100 less. The table is perfect and I have recommended my friends to use Goedekers website. Very pleased!

The complete experience, from initial call to receipt of product was excellent. Only issue was the delivery was made at 5:40 am. Glad the truck driver called before he showed up. The product was easy to assemble and looks beautiful!

I've bought several Appliances from Goedeker's over the past few years. Always happy with my experience, which is why I keep coming back. Very competitive pricing, and prompt shipping. About as good as a company could be, in my experience.

Great customer service and follow up information regarding when items will ship. I was pleased with packaging and shipping. The price was one of the reasons I purchased from Goedeker's. Information on their site was very informative. I would happily buy from them again. Overall very pleased.

I ordered a Whirlpool washer. It arrived with a factory flaw. I notified manager at Goedeker's and he sent me an even better washer as a replacement and I couldn't be happier! I highly recommend Goedeker's and will surely shop with them again!

I ordered the Nyssa lamp in teal. I'm very happy with my purchase, the lamp arrived in perfect condition, the package was securely wrapped. The lamp is a beautiful teal color, with a mirrored base, it's a beautiful statement piece and it fits perfectly with my decor!

Corner curio cabinet - It is so beautiful. I am beyond satisfied. The product exceeded my expectations and the value is outstanding. I was lucky to have a family friend who put it together for me but I was happy to see that you would make assembly available if needed.

The price was good and product was great. I saw the same item at a local furniture store and they were asking over $100 more. I was originally concerned because the box was damaged upon arrival, but contents were unharmed. Happy with purchase.

My brother-in-law works for the county and Goedeker's is where they buy their appliances. I made my first purchase with them and got a washer and dryer. I personally thought they were expensive but those were what my wife wanted. That was also the going rate of the appliances. Goedeker's shipped right to my door, took the rebate and it was cheaper than going to the store. I purchased from them six weeks ago and the online process was easy and simple. I looked in the store and found the products, so I just matched up the product from there. The delivery took three weeks which was a little bit longer than I expected but the products are great.

No problems with delivery and all went well. Delivered on time. Sofa was the color as stated and size was also right on. Delivery men did an excellent job and were right on time. I did not receive notice they were coming until 30 minutes before they came. Was not the delivery men's fault but the delivery company never informed me of a day or time.

Table - Process to order was very easy, even when I wanted to use the card that I had just been approved for. The young lady on the phone was very helpful. It was especially nice to receive a thank you card from her!

We are extremely satisfied with our product order and speed of delivery that we received from Goedeker's. We will be ordering more products in the near future and they have most definitely earned our business. Their customer service was helpful and answered all the questions that we had.

Sorry for my poor English. Let me tell my whole story. I moved to my new house 2 months ago and needed to buy washer, dryer and refrigerator. I saw their Whirlpool ads on a deal website. They didn't charge tax in my state so each item will be cheaper around $60-$90 compared with local BestBuy or HomeDepot. So I decided to give them a try. Then the nightmare started. 6/14 I made the order of refrigerator. 6/30 They shipped out my refrigerator. 7/3 I made the order of dryer and washer. 7/7 I got my refrigerator but there was a big dent on the right side. Even there's no box protecting the item!!! I don't know who's fault, the local carrier AM Trucking or Goedeker's? I declined it and asked to ship a replacement. 7/5 They shipped out my dryer and washer. 7/11 They shipped out the replacement of refrigerator.

From the start a pleasant experience... I had forgotten online to add a product I needed also... called back and got instant help on adding a appliances and making the adjustment right then and there, to show as one order on my credit card bill... Arrived actually earlier than Goedeker's estimate, which helped a lot with construction of new kitchen. Whirlpool range and microwave excellent products, very happy with them... Service from staff at Goedeker's all the way to the trucking company... EXCELLENT!

I ordered a washer and dryer from them. The shipping confirmation showed that I would receive a phone call within 3-7 days of shipping to schedule a delivery. After 3 weeks I called to discuss the issue with Goedeker's, I let them know I have a family of 5 and have been without a washing machine for 3 weeks and needed one ASAP. When I spoke eight AM trucking they confirmed the washer and dryer was still in the Georgia terminal as of 8/1 and had not even been transferred to NC yet. I spoke with David ** who then agreed to fully refund our money so we could go and purchase a washer and dryer from another company. So we did. However the next day I get an email from them that states they will not refund my money unless I am willing to pay $350 in shipping charges. I then proceed to argue back and forth and say forget it, just ship it and I'll cancel the other.

We had a couple of questions that we had to call and ask Goedeker's customer service about because we couldn't find the answers online. We also wanted the white-glove delivery and their rep said it was fine. Then later it turned out that it wasn't offered on the item that we ordered. There was a little confusion there so we called them back. There were some issues with the delivery as well. I had to talk to several different representatives and they kept telling me to call another party. They were confused because they shipped to a party who was supposedly going to contact a local delivery and I couldn't get a hold of somebody who could tell me exactly what I needed to do. We had to make a phone call to the delivery people to schedule a delivery. It was a few days late but we eventually got it. The product's good quality and we like it. But overall, the experience was a hassle.

I was a little worried about ordering appliances via the internet. We did our research at local businesses and made a decision on what we wanted and found Goedeker's online. We purchased all 4 appliances and saved over $2400 from the local businesses. Their customer service is amazing. My only issue was it took 5 weeks to get my items, but we were in the middle of a full kitchen re-model and weren't completely ready for the appliances anyway.

After looking online for a very long time (months) I finally found what I thought was the perfect couch. Being a single mother and the only breadwinner the price at Goedeker's was even better. I received my couch a day early and was more than excited but when we opened it we realized not only was there a rip in the fabric but that rip had actually been caused by a piece of broken wood sticking through the couch. I contacted the company and they took days EACH time to respond. This resulted in me always having to contact them. They promised me a new couch and after that I never heard back from them.

I figured ordering appliances for my kitchen online was a little dicey. Nope! Not only did I get a fantastic price on exactly what I wanted, the customer service (Thanks Amber!) was absolutely fantastic. What a disconnect great prices AND great service. I'll be back!

We ordered a beautiful Ashley furniture buffet from Goedekers and it is exactly what I was looking for. It has an antiqued look and only needed slight assembly. The buffet is even prettier in person and is the final price we needed to finish our formal dining room.

Was skeptical of the freight delivery vs UPS or FedEx, however I understood the issue. The price was $250 less than any other provider, so it was compelling to purchase from Goedeker's. Customer service was great in answering my questions about delivery and timing of shipping etc. Delivery was 3 days earlier than original estimates, and it was earlier than original delivery time by 2 hours (they did call to verify if it was ok to deliver early). There was no problem opening the carton to verify that there was no damage, as recommended by Goedeker's. Overall it was a good experience and would definitely buy from Goedeker's again.

Washer and dryer delivered by 2 very nice young men. I have no complaints. All contact has been courtesy and CS replied promptly to my inquiries. The matching set arrived well packaged and undamaged. I would not hesitate to recommend Goedeker's to my friends.

Product exceeded expectations. I was updated on the status of my order every step of the way. Very satisfied with this online purchase experience. My granddaughter and my daughter love the stool! This toddler is learning to cook! Thanks so much!

Took several weeks and several follow-up phone calls and emails to get the furniture. Then, the delivery schedule was missed by the LTL carrier even after calling me the day before. Took off work so I'd be home and they never showed. So I called and they told me that my item missed the truck - truck too full. But, no one called me. I ended up driving 62 miles round trip to pick up item in order to not have to take another day off from work. Poor service on two key fronts, but great price, quality website and selections.

I am in love with this company. Fantastic product offerings usually at prices WAY under competition. I always save a fortune with that, free shipping, and no sales tax. That is the best thing ever. Really really pleased. Thank you!!

Love my new range. Aside from the multiple back-orders from the manufacturer, I couldn't be happier. The customer service team kept me posted constantly on the ever-changing date and the delivery team was professional and pleasant. Will buy from Goedeker's again without hesitation.

I purchase A table that arrived cracked. I immediately took pictures and sent them out. It took about 10 to 15 days for them to look into the matter and contact the manufacturer. However they did refund the money. They have excellent customer service and I will buy from them again.

I am remodeling my entire kitchen and am replacing all appliances. Goedeker's could not be beat even by Costco. With that said even more impressive was their customer care employees. Tiffany ** is the employee I am most impressed with. In order for me to submit the associated rebates I needed the appliance's serial numbers. Yes I could have cut the boxes open and got them, but my kitchen remodel does not start until August 1st so I wanted to keep the appliances in the boxes for protection while stored in my garage.

This was an online purchase for a double recliner, but I called to place the order because I had questions. The girl who took the order initially was nice and the men who delivered the chair were nice. I asked about Saturday delivery to make sure I would be home, and she told me when I was contacted by the delivery company to tell them I needed Saturday delivery. After two weeks, I still had not heard from the delivery company so I called them. The man from the delivery company gave me a 6 DAY WINDOW of dates in which I could expect my chair and advised me they absolutely do not deliver on Saturday. I called Goedeker's back at his suggestion after he told me that they should not be telling people that they would deliver on Saturday. I called and spoke first with Steve and he advised me that he would look in to it.

My wife told me about Goedeker's and I first bought a refrigerator from them and the next purchase was an upright freezer. Ordering from them was easy and they scheduled the delivery with me. The first time, they said someone would be calling me or I’ll get an email within 5 days. And I was in Olfen, Texas. Three hours later, the truck driver called me and said he was ready to deliver it. So, that screwed things up. I called a friend and got somebody to meet him. But the second time, the delivery went fine. So far, the quality is good and the cost is what I’m looking for.

I ordered a dresser 2 months ago. It took 3 weeks for the dresser to finally be delivered, despite the website indicating it would be 5-7 days. The dresser was delivered by a trucking company, which was a nightmare. They re-scheduled the delivery 4 different times and each time, I wasn't notified of the re-scheduling until after the time they were supposed to arrive. I waited for hours for them to arrive and on 3 separate dates, they did not arrive or tell me they wouldn't be there until I called asking where they were. When it was finally delivered, it was 1.5 hours after the scheduled time and they were so incredibly rude that a neighbor came to ask if I was alright because crew members were loudly yelling. Once I finally received it, the dresser was damaged and there are numerous scratches, marks and it looks to be in terrible shape.

This is a beautiful new light fixture! It was a fabulous update for our kitchen nook. Easy to install and very attractive. I like that it does not have the chains & wires hanging from the ceiling, but has a clean look with a down rod. The only reason I gave 4 stars instead of 5 is that I wish there were light bulbs included with it.

I'm a contractor that does a lot of office build up so I always purchase appliances like dishwashers and microwaves. I liked Goedecker's website and pricing so I chose them. I ordered from them online and scheduled my delivery. Everything I've ordered was a GE name brand so the quality is good and worth the cost. Also, the delivery team was perfect. Overall, it was a very easy experience.

Whirlpool Ice Maker GI15NDXZB was in excellent condition and installed well. The instructions for installation and operation were correct. The delivery time was longer than expected since I use Amazon Prime a lot. The price was the best with free shipping. The website should have been clearer on the filter requirement. The last two I had did not have an in-unit filter so I had a line filter already installed.

I have bought kitchen appliances and a washer and dryer from Goedeker's. They do a great job and their pricing is still some of the best around over Home Depot and Lowe's even with the military discount. They also offer financing and free delivery and they do not have a sales tax. I would highly recommend them. They're easy to work with as well. I called them regarding a laundry pedestal not working with the item I purchased. They had told me it would, and it didn’t. I shipped the item back and they took care of the problem though they had to go back and listen to the recorded call conversation between me and them. Nevertheless, Goedeker's is awesome that's why I keep buying from them.

Goedeker's was in my estimation an excellent e-retailer who was very professional and business like. Their communication kept me abreast of all the information I needed from the moment I ordered until it arrived at my door. I was even called later to tell that there was a small coupon that would help me save more. Can't beat that?

I was satisfied with my order until it was time for loading the refrigerator. There was a delay on my order because it was back-ordered, but I was fine with that. I was satisfied with my salesman. I signed the pickup order while waiting for them to bring out my refrigerator. Some other salesman came out to assist the kid loading it. He had them pick up the refrigerator and place the bottom of the skid on my tailgate. Silly way to load it. Anyhow to make a long story short they dropped it. The other salesman quickly offered to replace it with another, which I knew was not possible because there were none. I decided to take it home and see if it worked. We live 100 miles away. When we got home, we hooked it up and it works fine. There is a dent in the back which I am not very happy about, but it is too much trouble to bring it back. I feel like you need a more professional way to load things.

It took a little longer than planned to receive the furniture, but they did arrive just before I had to leave for a business trip. The furniture was well packed and I was pleased to have the couch and armchair brought inside, as they are heavy. I love them both. They are very comfortable and stylish.

I sent emails about the door not aligning up and was told someone will call me and schedule someone to come and fix the doors. I have not yet received a call nor anyone came to fix the (LG) refrigerator door at all. It's been about 6 months since the refrigerator was delivered and door still misaligned. GOEDEKER's got my money and never heard back from them at all.

Delivery of desk and file cabinets - I am not sure what white glove service is suppose to mean but we were quite disappointed with your service. When ordering from other companies they will unbox, setup and remove trash. These fellas seemed put out to have to carry the items upstairs.

Heard about this company from DIL who had ordered on line. She said it was the only place she could find the Bosch exhaust hood at a good price. So I did the same, only I got it $25 cheaper than her! They sure responded quickly, and I thought they did excellent job of getting the item to me in a timely manner. I check back with them ever so often for other items I am going to need in my remodeling project.

Excellent price for the product, delivered when promised, kept up to date on order progress. Delivery guys very helpful and efficient. This was my first major online purchase and it was a very positive experience. I would definitely use Goedeker's again for a big purchase.

An appliance I ordered arrived severely damaged. When I called customer service, they first said they told me about it when I ordered (which they did not), and then changed their story at least three times about what they would do to fix it. At first they said they would replace all the broken parts, then they said they would replace only some, and finally they offered to only replace 1 broken part. I had no choice but to return the damaged item.

Best prices on any site, plus additional Memorial Day savings made this a deal that couldn't be beat. Order shipped quickly and arrived safely. I ordered a table from another site at the same time and had to wait weeks. They also accepted Brandsource CC so you can use interest free promotions when available. Would shop again.

Needed a refrigerator for a basement apartment and space was an issue. Found a type used in restaurants and bars under-counter that fit our need as a pair. They were shipped and delivered quickly and in excellent condition. I would not hesitate shopping for another appliance through Goedeker's.

I was not able to use this item and had to return it. Goedeker's made the return very easy and handled it in a very professional manner. I will always do business with Goedeker's when I need something they handle.

Goedeker’s Furniture Order Screw-ups. This is a long review, but I strongly encourage you to read it before you purchase from this company. I initially placed my order from Goedeker’s on May 10th, 2017. From them, I was ordering an Ashley Furniture bed (head board, foot board, and bed rails, all sold separately) and 2 night stands. They were at an amazing price and I was thrilled. I knew right off the bat it would be around 2-3 weeks before everything was delivered. No problem.

I ordered the washer on line, I received notices every step of the way. The product showed up about a week or so later, all boxed up in good condition. I unwrapped and installed the washing machine and it works great. This was the first time I purchased from Goedeker's and was very please with the entire process. I would definitely purchase from them again. Forgot to mention, they had the best price, about $150 cheaper than the competition.

We ordered all my appliances for our new house - refrigerator, stove, washer and dryer. GREAT service and fast delivery! Very easy to order through the website. Amazing prices. LOVE LOVE LOVE this company. Will order from them again and again.

I liked Goedeker's price and I also read the biography of the family. They were Christians and closed on Sundays and I value that. I purchased a fireplace mantel from them online. They just dropped the item off but my first mantel was damaged so I had to send it back and they were really good to work with. They were super nice. The mantel was also of good quality and was of fair value. It was a good experience. I almost bought my appliances from there too but decided I would rather have somebody close to home because the closest brick and mortar store to me was three hours away. But I would probably buy from them again.

I couldn't be happier with the price, product and delivery of our new GE refrigerator. I'm glad I found Goedeker's! I'll definitely consider you for any future needs. At first I was worried about ordering online, but it was smooth and easy and I saved hundreds.

GE CAFE. Our owner design the kitchen... I went to shopping in California cost 11k but order Goedekers cost us 6k save 5k... French oven, hood and cooktops but free dishwasher... Will start remodel the kitchen. We were so happy Goedekers and good service.

Was pleased when I ordered from this place. Took a little longer than I had expected. Didn't think it would take over a month to receive the product. Customer service was great. I had contacted for the status of where it was at and they were super friendly. The two delivery drivers were great and super friendly. I would definitely purchase from again.

I looked all over for a basic wall hanging pot rack that was not too ornate and small enough to fit the wall next to my range. The rack I ordered was well made, sturdy, and just what I needed. The item shipped quickly and installation was a breeze. Thank you!

Ordered washer/dryer. After about 30 days decided to check on it. Made multiple calls to support. Ladies nice not helpful tho. Didn't call back as promised (today means today not not at all). Should have been updated on order's progress with such a lengthy back order time especially after I called and you couldn't find my units. Ordered 5/21 delivered 6/28. You should alert customers about extended waits so they can make the decision to look elsewhere, buy a different one, etc. I've bought several items all with 5 star rating. This one was a real stinker.

The was the second time we purchased from this store. The 1st time it was great, the second time was not so much. I took nearly a month to receive the item. I believe we save 50$ going through your website, but the 1 month delivery, I would have spent that to get it within a few days.

Product (GE Microwave) is exactly what we ordered and the price was as expected. The web sales team was friendly and helpful making sure that the current carrier frame from the old microwave would fit this one. The only reason I'm not giving it 5 stars is that shipping seemed really slow in today's world of online ordering (over 2 weeks).

I was looking to replace a broken in-wall microwave oven. I was able to find what I wanted at Goedeker's with a much cheaper price with free shipping. Communication was great. It was everything I could want from an online purchase.

Goedeker's was great. Prices were great and overall experience was good. My only qualm was that when my appliances were delivered, part of my wooden stairs were damaged when they were bringing in the fridge with their dolly. But the process was definitely pleasant, so I appreciate it.

I ordered a negative ionizer which is supposed to clean the air. It worked fine for 2 weeks then broke. It took weeks to get the product through Goedeker's and then after 2 more weeks, the product stopped working. I will try to call the company and see what can be done.

Excellent service and assistance all around. Kept me advised and up to date at all times. Delivery service provider was excellent. Beat everyone's price for my purchase items (Maytag Washer Dryer) hands down. Saved more than $150 per item over next lowest priced provider.

I am pleased with the new furniture but it took longer than expected to arrive. Part of our order was on time but the rest showed up weeks later after we had already moved to our new house so we had to scramble to make sure it ended up at the right address.

Slide in oven. Found the sales rep to be very helpful. Found your prices to be the best I could find anywhere. Delivery was on time and actually came early. The driver called and asked if they could deliver the night before scheduled delivery. Will definitely do business with them again.

Not our first purchase and won't be our last. I don't know how you do it. Best prices, great service and delivered on time. I'm a real bargain hunter and I keep buying from Goedeker's. No one has better prices for new brand-name products. I don't know why I ever shop anywhere else, I always end up buying from Goedeker's.

We purchase a complete kitchen set of LG appliances and couldn't be happier with the purchase. When purchasing this set the website indicated these appliances were on backorder for 4 - 6 weeks. However, we received them within 2 weeks of placing the order. Items were delivered as expected, and were in new condition with no signs of shipping damage. Very happy with this purchase.

Best price around on the TV console! We are thrilled with the furniture. It's just what we wanted. I would suggest Goedeker's put some type of expected time range for delivery in the initial email. They said it would be shipped as soon as possible and we would be notified when shipped, but I didn't know what kind of time frame to expect. When I emailed them after about a month, they did reply within a day to let me know when I could expect it to arrive.

It can be dicey to order appliances online. But never with Goedeker's. Having ordered a large refrigerator from them before, we knew we wouldn't be disappointed. This time, our 30" Thor range arrived without a scratch. Reviews helped us pick out the one we wanted. Can't recommend Goedeker's enough.

From your very nice, smart and efficient sales person to the price, to the final delivery -- everything was terrific. I did not buy from several other dealers because of terrible customer service, so I REALLY appreciate how good yours was. THANKS!

I ordered two Pub style Adirondack chairs on May 13, 2017. Chairs were a special order/back order item. Nowhere did it say that on the item description. Chairs were supposed to be delivered between May 25-30. NO chairs. When chairs did arrive June 7th, THEY WERE WRONG STYLE, not PUB style like I wanted. Destiny ** customer service, less than professional. Requested I assemble photo and send pics to her because I guess I wasn't believable. Also she was very uncaring and seemed not to really care about my situation.

I've contacted Goedeker's repeatedly via phone and email about an item that arrived cracked and cannot get them to replace the item. It's been over a month since I first ordered and reported the damaged item. I spent $1000 with them in furniture and am only asking them to replace or refund a cracked $250 bed frame. I also had to inquire repeatedly about a missing item, was put on hold for 30 minutes and forgotten about. Called back and they said the person working my order never put the item in. I finally received it after several calls. If you attempt to give them a "bad rating" online the link is broken. Too funny. Just own up to your mistakes, apologize and MAKE IT RIGHT. It's easy to do the right thing and would have brought you a lot more future business from me.

I was disappointed in the time it took to receive the grill, otherwise I was satisfied with my experience. I did call in and spoke with a store representative that suggested I give another week to receive. It did arrive.

I ordered a wall oven/microwave and a gas stove top. The appliances arrived in perfect condition. We shopped at a local store, where the sales rep told us that he would check the internet to make sure that we were getting the best price. He told us we were at the best price anywhere. That night I double checked his work, and found that Goedeker's was $1000 cheaper. I cancelled the order with the local store as I no longer trusted them. Goedeker's delivered... with great prices and free delivery. I would definitely use them again and recommend them to others.

Selected this online retailer for the product selection and pricing. I was not disappointed. The order was filled and delivered without incident. I was a bit disappointed that it took nearly 3 weeks from order placement to delivery but overall, the process was smooth and error-free. I would definitely consider buying from Goedeker's again.

Ordered a Bosch range hood and dishwasher. Received each within 10 days. The delivery guys were very helpful and placed the items in the kitchen. Good quality products and happy with the purchases. I will definitely purchase from Goedeker's again.

Ordering from Goedeker’s website was easy, fast, reliable and excellent. I ended up purchasing a washer and dryer from them and so far, it has delivered what it promised and continues to perform as expected so I'm happy. I would truly recommend it to friends. They know I surf the net for better prices so I am going to definitely tell them not to go to any other website but Goedeker’s. It's guaranteed to get the best price on the internet in the United States.

I found Goedeker’s in a Google search and they have the product that I wanted. I purchased a mid-century modern sofa table from them. The ordering process and the delivery were fine and it just came on a truck in a box. It was reasonable in terms of the cost in relation to quality.

I received a dented refrigerator. I chose to keep it for a $75.00 discount and a 10-year warranty. I still don't have a legible 10-year warranty. It was delivered on 04/28/2017 I asked Sarah ** to photocopy the warranty and send it to me snail mail. She emailed me said she sent a PDF of the warranty. It was not attached to the email. What does it take?

Paid for a fridge. Over a week goes by and finally find out that they wouldn't ship my purchase because my shipping address was different from my billing address. I provided the needed info on a Monday because it was supposed to be shipped Tuesday and told me they would get it on the truck for the next day. Well... they took their time and missed the shipping truck on Tuesday so I had to wait another week. Almost a month into it I finally get a call from the shipping company. They had a problem with the truck so it was delayed so they didn't arrive until like 7-8pm when I took off half a day of work to meet them around 2. On top of that the chest freezer I get is dented at the bottom but I didn't even care because it was not worth calling to let them know. I won't be ordering anything else.

The service was absolutely great. No one could beat your prices. The refrigerator arrived in very good condition. The delivery people were very friendly and helpful. We had a very good experience with doing business with you. I would highly recommend everyone to do business with you guys looking for a great deal on appliances.

Furniture came when it said it would, actually a few days before back order stated it would. Great experience for first ever order with this company. Delivery was on time and unloaded right to my garage. Items were packed well and arrived in great condition. Furniture was just what I wanted.

Loft bed with desk: We are so pleased with our purchase! It arrived within the quoted time frame and was in good shape. It is great, & the customer service was quick & friendly as well! We will recommend Goedeker's and will use them for future purchases, if possible!

Fast delivery! I was nervous with this being my first time ordering furniture online, but took the chance and I was not sorry. Great sectional – just what we wanted! Great price at half of retail! We are totally satisfied and plan on coming back to Goedeker’s for our next furniture need.

The air conditioning unit works great. We have had no problems with it at all. It blows very cold and keeps half of the upstairs of the house cool. We are very happy with the unit and will keep this company in mind if we ever need another conditioning unit.

Perfect customer service, great prices! Everything came on time and as described. That is my second order of appliances from here and I would definitely make a third one! Free shipping and no sales tax make the prices even more competitive.

Yes, we received the rug we ordered. I give Goedeker's only a 4 because it was more expensive through them than other sites that were selling the same exact rug - But it was available then and not on backorder like the other sites so we eat the extra cost. It did take a long time to actually receive it though - Definitely not speedy. Also I found the website to be lacking in terms of item descriptions (I.e., rug description). Didn't have the dimensions listed and actually call customer service to make sure which one was the actually the size I wanted... Especially since there are no returns (what?!?!). Overall pleasant experience.

All went really well. The young lady taking my request and ordering info was very polite and courteous. The shipping information was accurate and the item ordered was spot on. I will consider your company again when ordering this furniture. Thank you very much for your help.

My grill was delivered through FedEx. It costs 70 bucks and it broke within the first week. Its bottom was already cracked but I've fixed it. We've had to use a different device to keep the charcoal up so it's cheap. Also, I don't know if it was through Goedeker's or Chefwear but somebody got my credit card from either of them and I had to cancel my credit card because I got fraud. I ordered from Chefwear and Goedeker's at the same day and then that night I had fraud and the next day they took out over $500. I've ordered from Chefwear six times and it has never happened, but it's the first time I've ordered from Goedeker's and it happened.

Great service. Love how the product is substantially cheaper than it is in store. Whenever I shop in store I automatically resort to your site afterwards. I've recommended your site to many people and they absolutely love it. Continue to do what you are doing.

A few years after we first ordered from you we again used your site to order a washer/dryer for our rental. As always the experience was super--simple and direct. Your email updates were helpful, and the delivery was on-time and professional!

The ordering process and customer service are great. We feel we paid a very fair price for the items we purchased. Delivery of the products was as promised, when promised. Not installed yet but looking forward to using what we've ordered.

We needed all new appliances for a kitchen remodel. None of our local stores could get anywhere near the great prices at Goedeker's. I paid extra for the white glove delivery and it was well worth it. They kept us apprised of the delivery time, including a phone call the day of delivery. I will recommend Goedeker's to my friends and family.

I do not shop online frequently, but Goedeker's is a company I would recommend. I was aware about every single movement of my order, shipment, delivery time. I liked it. Whatever promised, was fulfilled in a very professional and timely manner. Thank you, guys, for your hard work. Great appreciation!

Basically I am satisfied with the chair. I am waiting for a replacement cushion. This one is not at all comfortable, lumpy, or??? Also stitching on one of the arms is not correct. Pictures were sent, hopefully there will be a resolution. I am waiting before making another purchase.

It all went together well until I put on the middle door. It does not align properly and it looks like the hinges are the same as for the other two doors. I am at a loss at this point. There is no phone number on the instructions to call for help.

I am very happy with all aspects of my purchase. The dryer I purchased was well priced, shipping was quick, and delivery was easy. Great communication regarding my order processing. I am a happy customer and will come back for another appliance purchase.

Delivery was on time and order was what we wanted at a great price. The range was well packed. The installation instructions were clear and we had no problem connecting the electric cord and we're able to start using it right away. We are glad the salesperson offered to sell us the outlet cord with our order. This kept us from having to go pick one up locally.

You guys were easy to communicate it and didn't feel like a big corporate. The air conditioners arrived in fine condition and we love them. The prices were also great. Overall a great experience and we will recommend to anyone buying electronics.

This refrigerator was my third order (Refrigerator) from Goedeker’s. In the past I have bought a stove and a dining room set. I have only praise for them. The freight company they used all three times was also very good and efficient. Every order arrived on time and in excellent condition.

I ordered 2 Ashley twin Beds. Best price by far... internet or in-store. Free delivery and no tax was obviously a great bonus. I received the correct items and in excellent condition. It took a couple of days for my order to ship, but after it did, I got it the next day. Excellent experience and would recommend them and use them again.

The Barling Mushroom Power Recliner with adjustable headrest is fine just like the one I sat in at the warehouse store. It not about the chair to me. It's about how I get the chair and how much money I can save. There were a few stores that I looked at. The store that I first order it from was a good price. The problem was after I ordered the chair at the first of April they said it would take 3 to 6 weeks. Next thing you know it's May and not even a update on the chair. I cancel. I find Goedeker's. I order chair. I have chair in a few weeks. I LIKE GOEDEKER'S. GREAT CUSTOMER SERVICE. Thanks.

Awesome experience, better price. I looked around for months for this exact set and they had it ready to go. Was even applicable for another $400 rebate from LG direct. Thank you for the awesome work and getting us exactly what we were looking for within our budget.

GE Cafe Appliances - 2 full kitchens after a flood, most were Café models. Our home has a mother-in-law apartment. Purchased 2 each of vent hoods, cook tops, dishwashers, ovens, microwaves garbage disposals and 1 refrigerator. Rebates, free shipping and GOEDEKER'S great prices made the sale. All delivered as promised. I recommend them often.

The customer service was great answering all my questions & concerns. I received updated emails on the processing of the chair & was pleased on how fast I received it since we live in California. I would definitely order from this company again.

Love this dishwasher, installing in our new home. The unit I ordered turned out to be last year's model and they upgraded to the current year's model for the same price. Got a nice rebate on this dishwasher as well. Very smooth ordering and delivery. Prompt delivery. Will definitely use again. Thank you.

Goedekers had the lowest price on a chair I found on another site - their shipping was super fast and we love the chair. I will certainly be a return customer for future furniture purchases. Also I appreciate their great communication. We received several emails updating us on the order and shipping status.

Kanto shipped my order in 2 separate packages. 1 shipped great via UPS. The 2nd was labelled UPS, but Kanto dropped at FedEx. I worked with 2 different women in Goedeker's customer service to eventually get the 2nd package to my house. THANK YOU for helping me! The entertainment center looks great, and was easy to put together. Plus, your price was fantastic. My wife is very happy with it also.

I was searching for a particular desk and I googled stores. Everyone else, I would have had to have waited a month but Goedeker’s had them in stock. I purchased the desk online and the ordering process was okay. But the website had the wrong pictures but the serial numbers and the item weight and description, those were all correct. I was trusting that the serial numbers were correct, not the pictures, and so it worked out for me. I think it was made by the same manufacturer, but it was a totally different desk. They should just make sure they have the right pictures.

I purchased Electrolux sidekick freezer and refrigerator appliances, plus a trim. After a small delay in shipping, the items arrived in time for installation. Items were sent to me directly from the manufacturer and are exactly as advertised. I am happy with my purchase.

Purchase of oven. Five stars recommendation says it all. Ordering process, shipping, tracking, delivery... flawless. An online experience that I would recommend to all my friends. If I have need for another appliance, I will order from Goedeker's. Thank you.

I found the patio furniture I wanted online and through my research found that Goedeker's had it for 20% less than other vendors PLUS FREE SHIPPING! It arrived promptly via a semi. Even the delivery driver was EXCELLENT! Goedeker's customer service was extremely helpful through tracking, etc.!!

It was a very very good experience. Your price was competitive, you kept me informed, delivered as promised. The product (Gas stove top) is as advertised and curbside delivery delivered to my back door. You did what you said you would do. Thank you for your service.

I ordered the pair of Samsung washer and dryer. They came packaged well and delivery guys were super helpful. No dents or scratches on product. Love the washer and dryer and they work great. Price was great from Goedeker's and beat all other prices.

I ordered a mahogany entryway bench - Beautiful, arrived early. Telephone service representatives were exemplary with their assistance. Will definitely be a return customer! Searched web for best price for product and Goedeker's had it! GOOD SERVICE, GOOD PRODUCT, GOOD PRICES!

We had a pretty standard experience ordering online with Goedeker's and things were fine. We bought a dog crate from them, and we have had it for two months now and the quality is alright.

Goedeker's ~ Perfect comes to mind! After doing my research Goedeker's had the purchase plan that provided the best price! It arrived just as indicated. The delivery staff were highly efficient and professional! I'll definitely come back for future appliance purchases.

I was in need of a new refrigerator and wanted one similar to the one I had that broke down. After hours of online and local shopping, I found Goedeker's online and I am SO glad I found them. Goedeker's has a very large selection and the lowest prices anywhere. At Goedeker's, I found exactly what I wanted and at the lowest price. Shipping of my order was much quicker than anyone else I shopped with could ship. Goedeker's customer service is the absolute best! Goedeker's, please don't change the way you're doing things and I will definitely be back!

I found Goedeker’s through internet search and I liked their items and prices. I was able to purchase a rain chain easily. Everything was perfect, 100% - shipping, packing, price. The product has a very nice quality too. They were good and I had no problem.

Generally Happy, but slow to deliver. Everything about the process was simple. Communication was clear and effective. I was disappointed in how long it took to ship the item, however. I am not referring to the freight transit time, rather the over 2 weeks it took to actually ship my dishwasher. In the end, it took almost a month. I just wonder if this can be tightened up, or if more information could have been provided upfront about the timing to expect.