I was price shopping for a range, found Goedeker's on the internet and they have a great price. I purchased a stove and so far the experience with Goedeker's has been very well. I haven’t been able to install the stove yet because of plumbing concerns, but so far so good. I've checked their website for other things that I've needed and so far, hadn’t found anything. But I think I would do it again.
The slipcovers I received were not designed for my exact sofa and loveseat, but fit very well. The seaming and fabric is excellent and the durability is clear. I love the color (very pale gray, almost linen color). The packages arrived well packed and quickly. I am very happy with this purchase. My living room is now much brighter and cooler looking.
Replaced two almost new GE dishwashers with Whirlpool. Much better!! Goedeker's is a good company. Solid principles. Great price!! Took a little while to ship, but worth it. Shipping company's online tracking is kinda lousy, but delivery guys were fine. Would again without hesitation.
Received product in a very timely manner. Had one wrong part included in shipment but Customer Service shipped a replacement which was received in a couple of days. Great service and a very good product. We are very satisfied and would order again from this company.
The refrigerator arrived just fine and appears to be in good order. I haven't had it very long so time will tell. So far I'm very happy with Goedeker's and my transaction with them.
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We bought a refrigerator and a washer and dryer online from Goedeker’s and they were good. Purchasing them was easier than anything.
I'm always reluctant to purchase high dollar items online and have them shipped, but Goedeker's puts me at ease with their return policy and with their satisfaction guarantee. I've purchased a double oven and a cooktop from this site; not only were both appliances $300-400 less than anywhere else I could find, but they both work incredibly well. (I can preheat my oven in 5 minutes and boil a stock pot full of water in 2, and it makes my mother jealous.)
The item was on back order for a short time, but once in stock shipped very quickly. Arranging delivery time was very easy and the delivery company was friendly and helpful. My oven arrived in perfect condition and we are very happy with the entire experience.
I Googled the product I was looking for and Goedeker's was one of the retailers that came up. I purchased a headboard from them online and it was pretty easy. The delivery came earlier than I thought it would, so that was fine.
Firstly, people need to realize that this company is a deeply discounted retailer and with this there are some shortcomings. Think of Southwest airline. My delivery of appliances took more than two months which worked fine for me as my renovation was delayed. In between, I lost two really good rebates since I did not have a serial number to submit the paperwork. All appliances came. I was not there to receive the appliance with the concierge service but all seems to be fine. Hopefully, appliances will work once I plugged them next month but for now I am a satisfy customer. I just need to get the rebates in. The customer service is really good over the phone. They are patient and very thorough. I am not saying this because I was judge to leave reviews but they really try to help out the customer.
Electrolux 'Combo' - Although the merchandise I ordered became on "Back Order" I received my delivery in time to receive a time sensitive Manufacturer's Rebate. I am Very Happy with Goedeker's for expediting my delivery just in time! THANK YOU Goedeker's!!
We ordered a new stove and it came and we love it. The only problem we had was the hose they sold as a connection to gas line was incomplete and I had to go to local hardware store to buy the complete and correct part to finish install. This cost additional money and time.
A friend first told me about Goedeker’s and we've already purchased from them a bunch of times. The cost in relation to the quality is very good, which is why we keep going back to Goedeker’s. And with the exception of the one that we're still having issues with, I feel good about the quality of our purchases. We had major issues with our most recent purchase. The freezer that we bought is still sitting in the middle of my living room after two months of not working. They have been out to fix it multiple times. They were supposed to come pick it up. It has been a nightmare. It's been frustrating, but at this point, we have been working with Goedeker’s and they're trying to get it resolved for us. I'm a little disappointed, but it's not totally their fault.
I ordered some garden chairs from Goedeker's online because of their price. It was easy to process and the delivery team dropped off the chairs on time. The chairs are durable and superb in quality. My experience has been pretty good in general.
One of my items was back ordered from the manufacturer and the service agents stayed touch giving me regular feedback on the status of my order. All items delivered in good condition by very professional and courteous delivery team. I was nervous about such a large online order; however, I got good pricing and excellent service.
Order for gas stove was exceptionally well handled. The item was backordered and I was frequently contacted by email to inform me of the most current status. When the item was available it was shipped expeditiously and the delivery company was very courteous and helpful. The price at the time ordered was superior to all others and a great deal.
Our previous order (refrigerator on back order for 2 months) arrived about 6:00PM on a Friday just hours before we had to catch our plane. This order was coming Friday afternoon also, but I was assured they would be there before 3:30. By 4:15 we were starting to panic. So we called Goedeker's customer service. Fortunately for us Chelsea ** answered and not only got the shipment delivered but subsequently helped us out with 2 other problems. It's good to have your own personal CS specialist. :)
Happy with my sales rep. Felt the prices very good and rebates were great. Our contractor, Gary, let delivery men in as we were in MN. I paid for White Glove delivery but the men only unpacked half the boxes and left. I called your office and they gave me half of the delivery fee back so I could have Gary unpack as I needed my serial numbers for the rebate cutoff - I had waited over a month for delivery due to back order. I would recommend your company to anyone ordering appliances.
The dresser that I bought online from Geodeker's was cheap and has a good quality to it. It was very easy to order and we had it shipped to our home. Then we had someone in the house waiting for the delivery and it went okay.
First time I used Goedeker's. I saved over $400 PLUS California sales tax and got a $300 REBATE! Took about 10 days to arrive and did not have to sit around all day waiting on the truck. They called about an hour away, drove home and they were waiting for me. Put the micro/oven in my garage and waited for the installer. If you have the time and want to save BIG money I highly recommend Goedeker's. It also helps if you do your homework, get local offers and be sure to have a model number ready when ordering.
I purchased a refrigerator and a stove from Goedeker's a year ago. I wanted a drop in stove, but by mistake I ordered a slide in stove. My fault. I had to pay return shipping of approx $400. But the stove was still slightly cheaper even after paying for return shipping. My refrigerator arrived perfect. I was a little worried because you have to inform Goedeker's if there are any problems with what you purchased within a few days and since my kitchen was not completed I really didn't want to unwrap the appliances. But it was perfect, no flaws or imperfections.
It takes forever for delivery and you better sign up for alerts via email because they won't call you. The couch was several hundred dollars cheaper than most other places. They took three weeks to deliver. So order a month out. But they responded pretty quickly to my concerns (why was it taking so long). They basically order directly from the manufacturer with a third party delivery service. Service guys were cool but their customer service is bad. I would probably order again depending on the savings.
I placed my order for refrigerator. Goedeker's had the lowest price on internet+rebate. I was concerned due to some bad reviews for this retailer, but I called before ordering, spoke to live person and she advised me that refrigerator will arrive in 3-7 days. It arrived in 3 business days. I'm very satisfied and will recommend to everyone. P.S.: before I deal with Goedeker's, I placed the order with another local company in NJ. They told me 2 weeks for delivery. I cancelled the order after 3 weeks as never got my refrigerator.
We have been looking at replacing our kitchen appliances one at a time, starting with the range and then the dishwasher. Looked at ranges at the big box stores and found one that we really liked. It just happened to be Super Bowl Sunday, so we didn't purchase from that store and went home. I started researching models and prices when I stumbled on a deal that was difficult to pass up. Needless to say, I not only purchased the range from Goedeker's but bought the matching dishwasher, refrigerator, and microwave/vent fan at unbelievable savings. Delivery was timely, all communication was polite and efficient, and the delivery personnel were also polite and helpful. We could not be happier with the transaction, people, and quality of the products.
I ordered a Samsung refrigerator from Goedeker's AFTER having a terrible experience with another website (Fumfie). After purchasing from Goedeker's online, I started reading some of the reviews about them, and was feeling a little uneasy about my decision. The refrigerator came within 2 weeks, which I think is good time for a freight-shipped item. When the fridge arrived, it was brand new in the box, which was flawless. When the delivery guys cut the straps and opened it, there was a small ding on the freezer door. I called Goedeker's, and they sent a new freezer door out. Things happen in shipping, so I understand, but the mishap was handled professionally, reasonably, and quickly. I was very thankful this all turned out like it did. Based on this purchase, I'd order from Goedeker's again.
Ordered a Frigidaire Professional Series french door refrigerator and had a wonderful experience. I ordered online and the fridge was delivered within 2 weeks of purchase. The delivery company was extremely professional and the refrigerator is fantastic!
I was apprehensive about purchasing a high-end double convection oven online, but after reading reviews on other sites and speaking extensively to their sales consultants, I decided to go for it. The price was 25% cheaper than anywhere else, plus free shipping and no tax. My ovens arrived in perfect condition within two weeks. The trucking company delivered them into my garage and removed and took away the crating materials. I am extremely happy with the whole experience and will order from Goedeker's again and have highly recommended them to family and friends.
Factual basis uncertain
Oh so many problems with this company. They lied about backorder times. They changed the delivery date multiple times AFTER contacting me that it would ship. They only got me my item by pulling someone's order that was placed AFTER mine.
ConsumerAffairs Research Team
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Founded in 1951, Goedeker's has become a household name in St. Louis, and expanded operations online in 2008. They are the owners of Number1Direct and one of the largest independent retailers and home appliances in the U.S.
- Deep discount options: Selling floor models and items with minor dents or scratches, Goedeker's offers deep discounts on name brand appliances.
- Easy to use buying guides: Learn everything there is to know before making a purchase with the comprehensive buying guides on the Goedeker's website.
- Free nationwide delivery: Other small specialty retailers limit their appliance delivery area, but Goedeker's offers free delivery on qualifying purchases to anywhere in the lower 48 states.
- No hassle returns: Return any item with no restocking fee for any reason within 30 days.
- Financing available: Through a partnership with MySynchrony, Goedeker's offers easy financing options to their customers.
- Best for Frugal shoppers, big families and Interior designers.
Goedeker's Company Profile