Goedeker's Reviews

When I was shopping for a stove, I ran across this Goedeker's. I thought based on the reviews and pricing it would be a good place to purchase from them. I ended up purchasing an LG stove from them. When the stove arrived it arrived by a non-professional delivery guys and truck. I didn't think too much into it because it was nicely packaged. I ended up opening the packaging on the weekend when I had time to install it. I was surprised when I opened it. The product was damaged. The side had a big dent and the lower oven door has out of the hinge. It looked like someone tried lifting it from the front damaging the front and causing the hinge to pop out.

We are very satisfied with our GE range. Great price. Order was sent quickly and company delivering was punctual and very careful. Overall great experience. Would recommend Goedeker's to anyone. I plan to use them for any future appliance we may need.

I got a microwave, a fridge, and a stove from Goedeker's. Browsing on their website was easy. I searched by model because I already knew what I wanted and compared prices. The delivery was fine although they told me that they would deliver it next week when I called and then an hour later, I got a call saying that it was being delivered the next morning and I wasn't prepared. It was 5:00 in the afternoon and then they said, “Oh, we’re coming at 7:00 a.m.” I had to pull out my old stuff and clean out. It was great because I had been waiting a month for them but I wished I had a little more heads-up.

Goedeker's had good prices so I bought a fridge and a 30-inch wide electric double oven range from them. Their delivery takes time and though I wasn't in a big hurry, there were times when I kinda wished I knew what was going on and I didn’t know if they had tracking for that. But the delivery team was really friendly and helpful which was a plus. The products arrived three weeks later and they weren't scratched or dented. I keep coming back and there is a possibility that I'm gonna be buying an over-the-range microwave from them.

I had ordered a product on your website. You have no courtesy to update the consumer on when they will receive their product. I had to call in to get an update and I was told that it was backdated to end of January - 50 days from the date of order. You should have the minimum courtesy to update the consumer.

I purchased a bed skirt from overstock.com but they did not have it anymore and I wanted the fabric to be used as part of a window treatment. Goedeker's was the only place that I could find the bed skirt from so I bought it from them. The delivery took a while because it was on backorder but when it came, it was what I was expecting.

It was easy ordering and customer service was very helpful. We purchased a refrigerator, which we love! The price with extended warranty was way cheaper than buying locally without extended warranty. But only gave 4 stars because it took 29 days from the day we placed order until the refrigerator was delivered. Way too long! Refrigerator sat at the local shipping hub for a week before it was delivered to us. The actual delivery guys were great and unpacked the refrigerator and brought it into the kitchen. We did our own set up which was simple.

Great price but item (GE slide in range) was back ordered. Delivery took longer than anticipated but overall happy with experience. They did have good selection of other ranges in stock but I wanted white not stainless steel and this range features. I Would buy from them again.

I am happy with my appliance purchase from Goedeker. The prices were reasonable and the representatives were helpful and courteous. The only issue I had was with the delivery. The items were delivered a week later than originally promised. That is why I give them four stars as opposed to five.

Nature’s Sketchbook waste basket - I had been pricing this item through many vendors but Goedeker’s had the best price by far. I was so pleased when it arrived. It was in perfect condition! It did take longer than I expected to ship but it was during the holidays. I would definitely shop here again.

Good experience with buying from Goedeker's. Very pleased with the Krismen Power Reclining Loveseat with power headrest and it came very quickly. Did some shopping around and they were the best priced and easy to deal with. Liked the fact that the headrest was power adjustable also. Would buy from again and would highly recommend.

I’m not at all happy with your service, and when the goods finally arrived one of the items was dented. I am currently in Australia, my agent is Karen **, you have her contact details. Please organise some sort of refund ASAP. Not impressed!!!!!!

I purchased a desk from Goedeker’s and the quality feels very nice, but it was a little bent in an area. I was able to fix it by pressing it against a hard surface but it made putting the drawer in a little difficult which was annoying. Everything else met my expectations. The desk came earlier than they said it would, so I was happy about that. I would go back to Goedeker’s.

I am a reasonable, professional, middle aged mom. I spent $1,500 on furniture for a cabin we bought, which was a lot of money to me. So I was incredibly excited to get it so that we could spend the long thanksgiving weekend there with friends. I have 3 vacation days left until next May but the delivery company told me they only delivered on Monday or Tuesday between 11-3, so I took a day off, and then the nightmare began.

We have always dealt with other online appliance companies but none were as friendly or nice to deal with as you! When we are in need of another appliance, we will definitely deal with you! Sales staff were very knowledgeable and helpful, appliance was delivered in a timely manner! Thank you!!

We ordered a new Frigidaire Range and over, we are remodeling our kitchen and wife wanted coil tops, knobs on front and temp control, self-cleaning, etc. She loves it so far, still learning about all the things you can do.

We order our kitchen appliances from Goedeker's and the experience was great from ordering to delivery. We were kept in the loop all through the process which eliminated any unnecessary stress. Great customer service and exceptional prices. I’ll definitely use them again and recommend to my friends.

I haven't installed everything yet, but items were packaged well and delivered on time. My only complaint is that I paid extra for delivery up one flight of stairs for the washer and dryer but they were left in the basement. I had carpet installers who let them in and I was upstairs and wasn't aware. Now I have to get someone to carry up the washer dryer to the first floor to be able to install them. Other than that, the items look great.

I purchased a French-style refrigerator from Goedeker's. Their price was better and enough for the financing. I ordered it online and then I called. The rep that I talked to was very nice and helpful. The process went very smoothly. The unit arrived after two weeks. I had a good experience shopping with Goedeker's. I would do it again.

I was very pleased with my experience. I would definitely purchase from them again. They were quick with communication and I was happy with the price and no sales tax. Delivery drivers were polite and efficient. I have already recommended Goedeker's to friends.

Goedeker’s had the right product with the right price and they did everything they were supposed to. I bought a gray lounge chair from them. They delivered it and I assembled it, and it was perfect. My wife says the chair is hard and that it hurts your butt when you sit on it, but I did not notice that. Goedeker’s is a fine buying establishment and my wife says we got what we paid for. The overall buying experience at the website was great and if they have the right product again, we'd buy from them versus anyone else.

Excellent customer service, the representatives were knowledgeable and helpful and followed through on callbacks and follow-ups. After uncrating and installing I did notice a few dings but the manufacturer did respond and is correcting the situation. The pricing was very competitive, would highly recommend your company and did to my contractor for their clients.

We are very pleased with Goedeker's service & many thanks to Lisa **. Her handling of our situation was more than I could hope for... very professional!! Thanks again, Lisa! :-) We'll be enjoying Thanksgiving dinner cooked in our new oven. HAPPY THANKSGIVING!

Sadly, I cannot remember her name, but the young lady who took my order was outstanding! I had found a cooktop I wanted, but it was no longer available. She took the time to locate the perfect alternative, and (VERY PROMPTLY!) called me back. She made the transaction quick and painless; and was extremely pleasant and professional.

We were first time customers and our experience was so great that we will be loyal customers. The sale person was completely knowledgeable, efficient, and friendly. The delivery came when we were promised, scheduled to meet our needs, and the drivers were friendly and fast. The Miele dishwasher was in perfect condition. We installed it ourselves and are thrilled with the quality. Thank You everyone!

I was looking online for a small range and I saw Goedeker’s. I got a good one. It's just a basic inexpensive range, but it works just fine. It’s stainless steel and it looks nice. When I tried to look up the shipping information on the website, though, it was a little buggy. It showed me two different shipping companies. It was difficult to see but then the online information became correct, eventually. The delivery people were nice. They were going to bring it up through to the back building but it wasn’t ready yet, so I just had them bring it up to the front porch.

I ordered a child's recliner chair with a San Francisco Giants logo. The chair was perfect, a terrific price, and was delivered very promptly. I feel that I can trust Goedeker's products and service commitment. I had ordered another chair made of fabric from another company, and it was discontinued. That was the best thing to have happened, since this chair is so much better.

We've ordered 2 sofas from Goedeker's (separate purchases) and we are very pleased with our purchases. They had the best price, no tax and free shipping. Unfortunately though we will no longer purchase anything else due to the delivery company (AM Trucking) that they do business with. They don't call to arrange a time and date convenient for you, they contact you and TELL you when it's coming! If you need to reschedule it's a $125 fee! I had to take time off work because I wasn't gonna pay that! The delivery guys from the Norcross locations are ** and don't call 30 minutes ahead of time like they're supposed to either.

Unlike the others on here who found out the shipping is only free to "Big cities" they don't ship to my city. And I am not waiting on a washer and dryer set for an unspecified period of time. I cancelled the order, they tried to ask for return shipping. I laughed and asked them if they knew that recorded consent goes both ways. This means when a company calls you or you call them and they say all calls are recorded and ask for consent they also give consent to you recording. I have a recorded conversation saying the item wasn't shipped then saying I need to pay for return shipping. Easy to win with Mastercard fraud investigation. Save yourself the time and don't buy from them.

Goedeker's is very well respected in the market. I have probably been purchasing with them for about 15 years, and one of the reasons is how they treat the people. They listen to what you're looking for. They're not high-pressured at all. When you go to a lot of places where people follow you around and try to push things at you, they do not do that at all. And I like that. Also, they have great prices. Their customer service is great and their delivery is always on time. Recently, I bought a side by side refrigerator. I was upstairs, but they were very nice and considerate. They did a good job installing. They were there when they said they were going to be. I have never had any problems with anything that I've had delivered. Anything I bought from Goedeker's, the quality is always good. They have all named brands which I enjoy. More people should shop there. They're everything that they say they are. There are no hidden agenda.

This is the second appliance I have purchased Goedeker's and both orders were a great shopping experience. I have recommended Goedeker's to several friends and family members as the go to store for great prices of top brand items which are quickly shipped. Thank you.

This was a great experience! Price was the best I found available locally and on the internet. Goedeker's customer service responses to my questions were quick and helpful and they readily answered my every inquiry. Delivery was smooth easy and on time. I was able to take the shipment from start to finish. I high recommend Goedeker's!

I love my new rug. I will be purchasing others as well. I love the color and the texture. Ordering was easy and delivery was fast. I like the fact that it shipped via Amazon so the shipping was free. The large selection and price made it very easy to find exactly what I was looking for.

I ordered a Bosch 24-inch stainless steel electric single wall oven from Goedeker's online and it was a positive experience. The people from Goedeker's were very helpful. They shipped the oven and it arrived on time undamaged. It came as advertised, too. It was delivered by FedEx to my parking lot, then I loaded it into the back of my truck. I’ve used a lot of Bosch products and I'm very familiar with them so I know I'm going to be happy.

Although my original order was delayed by GE because the model was discontinued, working with Lisa in your customer service was an awesome experience. I was a bit apprehensive for my first large order, but it worked out beautifully and I saved hundreds buying through Goedeker's with free shipping and no sales tax! I'm coming back for a new fridge soon!

Very please that the salesperson urged me to buy the extended warranty. The salesperson who called to let me know that my warranty was being taken care of was so nice and helpful. Will always buy all my products from Goedeker's from now on. You can count on excellent customer service.

I could not have been happier with my Goedeker's experience. From the ease of ordering online, to the on-time delivery, to the white glove set-up, the entire experience could not have gone better. I would like to specifically thank Chelsea for excellent customer service and answering all of my questions.

If you do not live in a big city expect to pay a delivery fee. This is not considered shipping to the company. Mine was $150. Kinda ridiculous on top of item price when advertised free shipping. Not even told at checkout, told later via phone call.

We bought a whole bunch of appliances from Goedeker's this summer. We ordered refrigerator, dishwasher, cook top, washer, and dryer online and it was easy. Then we waited until they told us they were coming. They have very reasonably priced appliances.

Excellent price, service and delivery. I wasn't happy that I was charged return shipping for a damaged dishwasher but it was my fault. I did not adhere to your return policy. I will purchase from Goedeker's in the future if I need something and have recommended to friends.

We’re outfitting a house for the company that I was a part of and we shopped around for fridge and we came across Goedeker's. They had the best deal and the best looking fridge so we went with them. It was a nice piece and compared to the other ones out there at the same price range, it was the better one. I ordered online and it was easy and straightforward. Their delivery team was courteous and they did exactly what they promised. The appliance's quality was great and we’re more than happy with it. It’s exactly what we expected if not more. So far, everything was perfect. We’d continue to look at Goedeker's if we need anything in the future.

Fantastic process from start to finish. Easy order, great email communication, and reliable truck delivery service. The bed is of great quality and was an easy set up (by myself within an hour). It's stylish and perfect for my guest Room. Couldn't be happier with the product.

I recently bought a beautiful house that needed a facelift and major renovations included a new kitchen. I bought all appliances from Goedeker's, about 15 in all, all high end. I wanted primarily Bosch appliances and found everything I wanted at Goedeker's. The prices were the best I found anywhere. The door of one of the convection ovens was damaged in shipping, and it was replaced promptly. A backorder on the refrigerator, turned into another backorder, and made its eventual delivery questionable. I picked out an even nicer one, got a special price on it, was credited for the other one, and got my new appliance in about 10 days. I couldn't have asked for a smoother adjustment.

Your site promised that 1 was available and we paid for it, however we had to wait more than 2 months until the factory made it available. So, we began to worry that the whole thing was an internet scam. Along the way, emails came periodically saying that it would come or that it was now at the delivery company. It did get here finally and we're happy.

The drivers were courteous and more than helpful. Easy to order and keep track and compare with other suppliers. Loved the no tax! Would definitely recommend this site to family and friends. The customer service rep was extremely helpful and getting the invoice in my e-mail help clear up an issue before shipping occurred (my husband gave the rep a wrong character when ordering an extra item).

This (GE Cafe gas range) is an excellent gas range. The shipment arrived on time. It was undamaged. The range weighs three hundred twenty five pounds. The delivery team were very cordial and friendly. They delivered this very heavy range inside this house and right to the place of installation. This was beyond my expectation.

I will say that every one of the 12 people that I spoke with were pleasant with exception of one. 11 customer service reps. told me that they would call me back. That never happen. I was returning an item and you made it almost impossible. I was told that you would not ship my item out for two weeks. Meaning that I would not receive it for 3 weeks. I told the rep that I wanted to stop the purchase. She informed me Goedeker's does not want that. I told the rep I would call back and stop the sale after I found the same item closer and more expensive for me. Within 30 minutes I had a email sent to me stating Goedeker's had sent it to the shipping company AM Home delivery.

I bought a fridge through the website. Compared to other email store, it is a Good price, the fridge was delivered. I like the Service. I Highly recommend this to all. I Will consider to make purchase again through the web.

We were very pleased with the hassle-free ordering and prompt delivery of our washer and dryer set. There were no problems with the delivery and our appliances arrived in good condition. The delivery personnel was very professional and considerate. Thank you.

We took advantage of your great Labor Day sales and ordered a number of appliances for a home we are building, well ahead of needing them installed. In fact, we were in no hurry to receive the appliances since they would just sit in our builder's storage for a few months before installation. However, had we needed them quickly, this review might be very different as it took several weeks for the items to reach their destination in NM. I realize our location in Alto is somewhat remote but close to seven weeks to receive everything seems unreasonable. My builder says it appears everything arrived in good shape. We hope so as they are still a couple months away from installing them before we know for sure. So on price, Goedeker's has been terrific, delivery time, not so much.

This was my first order with this company. I was very pleased with the prices of the items but I was upset that part of my order was on back order and I was never told anything about until I called and asked. I also was told that I would receive an email with a tracking number which I did not get and had to keep calling to find out where my order was.

Best price for this item (Apera Studio Tote) by far!! Just sorry I did not purchase when I first saw it as price went up about $6 in the interim. It did take a while to receive, but no problem as it's a Christmas gift.

Very good price. Being able to change or modify delivery time & date would be very helpful. Had to make special arrangements for delivery. The quality of the chairs is very nice will be placing another order soon. Thanks.

Product arrived quicker than anticipated. Delivery crew was fantastic. Item looks great and is exactly what I was looking for. Definitely would recommend the whole experience and will order again when it comes time for the next big purchase. Thanks again!

Profile 30" White Electric Smoothtop Double Oven Range - Convect - Range is exactly what I was looking and your price was the lowest I could find on this model. The wait was not too long and the delivery company did an excellent job. The range and ovens work well and it is the beginning for my kitchen remodel. Thank you, and I certainly agree with and appreciate the Goedeker's Philosophy!

This was my first time purchasing from Goedeker's. We purchased a large desk and it was just as seen and described on the site. We received it even sooner than the estimated time and are so happy with our purchase and the service!

Fantastic sale prices. Easy web-ordering process. Terrible communication, and interminable delays in shipping. When ordering, there was no indication that the item was not in stock and would take time to ship. Apparently it took Goedeker's 14 days to just process the order received on their website. Then it took another 8 days to procure the item for shipment. And another 21 days in shipping. In all, we waited more than 6 weeks for the item to arrive. Through this entire process, there was no communication from Goedeker's as to the reason for the delay, or that there was even going to be a delay.

Baker's Rack - This is simply a wonderful little piece of furniture! It is fairly delicate looking yet sturdy - suitable for smaller spaces. We use it for books on the lower shelves and plants on the top shelf. I have rarely been so pleased with a bookshelf.

Great customer service. The only bump in the road was the service that delivered it. NOT with the seller. Very happy with the lounge! The price was right. Great prices! My 7 year old tuxedo kitty tries to keep it all to herself... Would buy this again in a heartbeat or any other furniture I need.

We did a lot of research before deciding to purchase from Goedeker's. We chose to shop with them because of their good customer reviews and because they had the best price on the web for the item we were purchasing. Shipping was quick and item was delivered with no problems.

Great price, best online that I could find. Was delayed delivery because of manufacturer but they kept me informed. Delivery guys were AWESOME. Site was super easy to use and totally secure. Would buy from them again if needed appliances. Great service.

Frigidaire Gallery Gas Stovetop - Pricing was reasonable, but when I had questions about installation, neither Goedeker's nor Frigidaire would talk to me. That was extremely frustrating. I wasted 4 hours trying to figure out what I was not understanding when a simple answer would have quickly solved the issue. They would arrange a service call, but if the error was mine, I would pay.

Order was placed on Sept 2, 2017, charge was applied to credit card on same day. Arrived Oct 3, 2017. So a month from order to delivery. This was for 3 large appliances. Phone support was very responsive and friendly which may be the only positive. After about 2 weeks and no sign of arrival I tried to call and cancel. This was met with, "You will need to pay for return shipping on one of the appliances that has been shipped to their shipping partner" This was in the order of 300$. Save yourself the hassle and just buy from a brick and mortar.

The delivery guys were rude. I was only notified late at night my order was coming next day so I didn't have time to get rid of old furniture... Delivery guys threw couches in my yard. When we brought couches in, they had lots of scratches. Cushions so badly made and to use my old cushions on them.

Like most, I am skeptical of a too good to be true price. I did my research, Goedeker's is for real. Friendly staff true to their word. Items ordered showed up on time in perfect condition. I would recommend them first. No need to waste your time searching other sites. Range of products is impressive. They have it all.

After receiving the initial confirmation of the order, I was alerted on October 6 by email that my order had been shipped and that within 3-6 days I would be hearing from the shippers about delivery. I kept checking the shipping website and, since I was unaware of what it should say, just kept looking there for the tracking. I finally phoned on October 20 to say that I had not received any word about arrival and was told that my order had "fallen through the cracks" and the earliest it could be picked up was 24th. After that, all went well and the dispatcher made it happen. I had both appliances on the 29th, the very last day my son was here to hook them up. They were unpacked by the shippers and, after installing them and checking them out, they seem to be in perfect order. Thank you, Goedeckers, once again, for great prices and great service.

You guys were awesome! When I first found your site and phoned for pricing, I thought it just couldn't be real. But after talking to Scott (?), we decided to go ahead and order the fridge, stove, dishwasher, and microwave. Your communications along the way were thorough and informative; and your White Glove delivery went flawlessly. The truck was 10 minutes early, and the delivery guys unpacked and waited for my contractor to check everything out. We could not be happier -- thank you!

First off, I've never in 33 years done a review on a company, but my experience has been so bad with this company that I feel I need to share. We ordered from Goedeker’s because of the prices and what the company says they stand for. We were told that we would have our items at our home 14 days maximum, but that it usually took 7-10 days.

I was thrilled. Ordering was easy. Saved 300.00 on my stove. Free shipping. Delivery to my door was great. I would order again. I was nervous to order online from a company I did not know and was not local. I would order again. I was so happy. What a great savings.

I'm a returning customer and couldn't be happier with the service I receive from Goedeker's! They have the best prices and most importantly, the very best service. They truly ensure total satisfaction and stand behind everything they sell. Other companies should take lessons from Goedeker's!

Adirondack chairs: They are beyond perfect! The craftsmanship is flat amazing. The price is beyond reasonable and I would highly recommend these chairs to anyone in the market for this type of chair. This company really has done a great job with the few things I ordered/got my new apartment. ❤️

Great find at the best price. The finish is beautiful. I actually purchased this to "repurpose" it to create a vintage mailbox for children's "Letters to Santa" for a hotel lobby in NYC. We removed the drawers and added a false front with new molding and an antique mail slot. From a hardware restoration site. It looks great!

The delivery drivers were VERY NICE, helpful and professional. :) The loveseat was PERFECTLY wrapped and in mint condition! I couldn't be happier with the service and the quality of my purchase. Would highly recommend this company to anyone in the future! Bought some chairs after that and they were amazing too!

Love the oven and the service and delivery could not have been better! We will use you again! The price was the best by hundreds of dollars and the delivery was wonderful!! Thank you for an amazing oven that we adore! We looked for months and finally settled on you! We are so glad we did!

With the help of Kyle I corrected the small problem I had with the fix of a couple of pieces. A big thank you to Kyle. I have nothing else to say about my experience except to say thank you to Kyle for his help.

I really appreciated the man who brought my sofa sleeper. It was raining and he help my brother take the product out the box because the sofa would not go in the door because I had curb delivery. He was so nice and pleasant to talk with. He even took the box to the trash. That was so nice. I am a Jehovah Witness. We would have done the same thing. He deserve a promotion. I will always remember his kindness. Thank you very much.

This was the best price on the great Bosch Dishwasher. I wish that the delivery time from purchase to receiving the item would have been quicker, it took about 4-5 weeks, BUT it was worth the wait to get such a good price on a great item. I would definitely purchase from Goedeker's again.

Couldn't be happier with my purchase and service I received from Goedeker's!! Great price and great interaction with customer service. Online selection was fantastic and prices were super competitive. I felt comfortable ordering from Goedeker's. Thanks for the great service.

I wasn’t sure what to expect as I had never heard of Goedeker’s before I ordered this table. I was very pleased that I was updated on my order via email appropriately and my table arrived on time. I love the table and was very happy with Goedeker’s.

DO NOT PURCHASE ANYTHING ON THIS WEBSITE. Extreme poor customer service, with rude attitude and never return phone calls. I had placed an order back on September 25 2017 and it's been over four weeks, I do not receive any shipping updates. Only one item was arrived after three weeks of placing order. I called the customer service on the third weeks after placing order. The customer representative took my number and said will return my call but never did.

My husband went on the computer and found Goedeker's. He was searching for particular items for our new house. We purchased an over-the-range microwave, as well as a gas range, refrigerator, and dishwasher, and they were installed in the house. We're officially moving in, and tomorrow will be our first night sleeping in that house. We haven't used the items, but so far, everything was up to our expectation.

Great couch took a little longer than expected. The delivery company had issues but eventually got here. The couch was damaged but still happy with purchase. The website was great but could have better delivery. Overall happy and would recommend you.

Goedeker's had the couch that I wanted at a lower price than at other places. I ended up ordering it over the phone because I needed to put a hold on it since I ordered a couple of months in advance of when it was going to be delivered. The couch was perfect when it arrived, and it was nice that because of where they're based, I didn't have to pay anything else back. I'd order from them again if I found something that I needed.

Shipping is tricky because we live in a rural area. They worked with us to find solutions other than door-door. They even pivoted as we changed plans. We've bought several appliances here over the years. I'm always pleased with the price and service.

I purchased a range for the kitchen oven and a stove from Goedeker's. It was ordered online but I had to call to make special arrangements to have it delivered a few months later since I’ll be away on an international trip. When I was away on my trip, I got an email from Goedeker's stating that the purchase I made will be delivered. Then, I got another email that tells me to ignore the previous email received. It was supposed to be delivered when I got back from my trip but it was out of stock so I had to wait another month to get it even though I purchased it three months earlier. That was a big hassle since my installation plans had to be severely rearranged. The appliance works fine and it's reasonable for the cost. I'm not very dissatisfied because I got it but I'm not happy about it either and I wouldn't buy from Goedeker's again.

A few glitches, but overall I'm grateful that I can have furniture (Ashley salsa loveseat) delivered to my out-of-the-way area. My phone number was recorded incorrectly somewhere along the line so that delayed delivery, but that may have been on the deliverer's end. There was a small tear near the bottom-front of the loveseat, but I removed some staples and untucked some excess fabric to cover it. I'd deal with Goedeker's again. The representatives were always cordial and helpful when I called.

I will never do business with you ever again. I called & cancelled. Received verbal confirmation. Called back a 2nd time & confirmed & received confirmation. 30 mins later was called & told too late. Wanted to charge me $300 to send back.

We took a chance and bought a Scratch & Dent appliance based on just a description and one or two online photos. The damage was minimal and we were thrilled with the discounted price. The only thing that dropped one star was our disappointment about the unexpected shipping cost for Scratch & Dent items, since "Free Shipping" was the Website's general offer. Would rather the original price include the shipping cost to avoid that surprise.

Our experience was OK. We ordered our fridge on September 1, but it was out of stock, so we didn't end up receiving it until mid-October. When it did arrive, it had 2 dents on the left side of the unit. They were not big enough to send the whole thing back, which would have been a huge pain (and we had already moved our old fridge out of the kitchen) but they are still noticeable. Otherwise, the price and delivery were good.

The charcoal grill I bought from Goedeker's is a unique product and I like its quality. The product was easy to find on their website and they scheduled the delivery. It was the first time I ever purchased with Goedeker's, and I'd recommend them.

Thanks for all the helpful advice you gave me when I was faced with buying a new dishwasher. You pointed me in the right direction, I did the research and voila! I'm set! You were accommodating and that means a lot. Professional and knowledgeable. I've already told my neighbors.

I could not be happier with Goedeker's. They have great service, price, and easy delivery!!! They are a terrific company, so much superior, in price, value, service, convenience and simple, old fashioned customer help to my local Sears, Home Depot, Lowe's, Best Buy. I recommend Goedeker's to everyone I can. Fantastic find!!!

Baker and rack - Delivered timely. Said would need someone to sign for large package but left on doorstep. But that was ok personally. Product itself nice. What we wanted. Made in China so two tabs broke while putting together. Husband can fix easily. Just hope glass shelf will hold up with missing tab.

My experience with some of the big companies has been poor in some instances. However, my purchase at Goedeker's was excellent. From the user-friendly website, to the packing, to the delivery on the determined day. The product was well made and just as it's shown in the website.

Goedeker's has the best prices no doubt!! They were a bit slow to ship and then they had a problem with the truck being picked up to leave for Calif. They had a city riot in St. Louis at the time the truck was supposed to leave the warehouse. Otherwise, very happy!

The overall experience was very good. It took longer than my wife would have liked. They kept me informed as to when it would be delivered. The delivery company was very good about when they would deliver. I would buy from them again for sure.

Ordered a beautiful bench for my daughter's room. It came super fast, was flawlessly delivered and easy to assemble. Super great all the way around - VERY please and grateful! I'd order again with Goedeker's in a heartbeat. Thank you all so much.

I called in to buy a couple of refrigerators and washers from Goedeker's and it's my fourth or so purchase from them. Price was one of the major reasons I chose them and their sales reps were mostly good, except for one person. Most of them were polite and very nice to me. They were able to answer all of my questions, except when I tried to return something and I had some issues. Also, whenever they use AM Home Delivery, I had to call them several times to get it right, which never happened. They're horrible and they messed up several times. Other than that, other services were good and the appliances were good and in good condition. My experience with Goedeker's is generally good. I had a bit of a bad experience but it wasn't that horrible where I got to tell everyone about it. It was just a little bump and it happens with everyone.

Fresco durable sofa - Delivery arrived at 7:30am. Was totally impressed but there was a few imperfection in the sofa and pillows. Overall I was satisfied. My coffee table was perfect. I will order again. David at ext ** was helpful in finding exactly what I wanted.

Very bad customer service. No proper followup and status updates. Will never buy from them nor suggest any of my friends and family to buy from them. Very unethical and unprofessional business. When time of buying they said a different timelines and after placing the order they don't even care about them.

My wife and I got exactly what we ordered (GE front load washer and dryer) in a reasonable amount of time for a great price. We saved hundreds per machine over the local box store. What else can you ask for?

My white dresser was delivered with no problems. It looks great in my bedroom! The only thing I had to do was reverse the handles and delivery was within a reasonable time. I will definitely order from here again. Thank you for the great experience.

Danby fridge - I was very happy with the price, selection, and delivery time. The only downside was shipping notification. While it came in a timely matter, I wasn't sure when it was being delivered until I called to ask and the person gave me all of the information I would have expected via an email. Delivery guys were on time and called ahead as agreed, unit arrived and works well and I couldn't find it anywhere else.

I found Goedeker’s online and they had a good website. I liked the Deauville natural, unfinished, 58-inch fireplace mantel that they had. The price was decent and they had a good deal. I got the French fireplace which is hard to find in wood, and other than in stone. I had it delivered to my cabinet man, who is finishing off all the trim work in all my fireplaces. It was a good experience and I got a good product.

My experience with Goedeker's was pretty good - the price was well under what any other online site offered, but the package arrived with considerable damage to the packaging - the Mac Motion Chair, however, was not damaged. Putting it together was not as easy as I thought, but I finally figured out how to get it done. Once the chair was assembled, it is really nice and at least as good as the Stressless ones that I was considering - about 1/3 the price of the Stressless and easily as comfortable.

Everyone one I dealt with went out of their way to be helpful. This was my first time to buy something this big online. If I needed something you handle I would buy again. The oven was delivered and was what I expected. Thanks.

I received everything on time and in good condition. The pricing was great. All documents were in order. I am very happy and will order from Goedeker's again. I was able to submit the rebate application easily. The delivery service used was very professional.

Missy was wonderful to work with! After other call answerers sent me on a wild goose chase, including wanting me to pay another $150 to finish the install begun a month earlier, Missy tracked the problem, talked with her manager, and got my dryer totally installed, finally. Thank you, Missy (and also Nicole), for bringing about resolution to my order.

I had a difficult time getting to the person that I needed to speak with, your extension were not working properly. I did speak to a different gentleman who was able to give me a proper price. He was very helpful.

I buy most of my stuff online and I was looking for furniture. Goedeker's was just another furniture store, but I thought the cost was good and bought an end table and a couch, which I liked. I know the brand, and they sold that brand. The online ordering process was simple and it went well. However, I ended up returning the couch because it took so long for it to get out of the warehouse and when it was finally on the road, it was past the date they said when I ordered it. We only had a certain time frame to get the couch and it was frustrating, but the return was handled fine and I love the coffee table a lot. I would recommend Goedeker's and I would definitely buy from them again.

We completely remodeled the kitchen and we purchased pretty much all the appliances except the microwave from Goedeker's. We bought a cooktop, a dishwasher, a Vent-A-Hood, a double oven and a freezer online and it was very easy. Our experiences with the delivery team were all favorable too. The only negative thing was that they wanted us to inspect it immediately and we weren’t necessarily ready to bring it into the house yet. The packaging also was very strong but if something were wrong with the appliance, I would not have known it until much later when we actually went to install it. Otherwise, the appliances were as advertised with high quality. The appliances are overpriced in general but Goedeker’s has some of the best prices I’ve found so their price for quality is good. Plus, there was good turnaround too. Goedeker’s was effective and efficient in our experience.

My husband just loves this (Fantastic giant thermometer)! He used to struggle peering through the mini blinds to read our small (normal) thermometer. Every day, several times a day, He had to stand looking out for a long time to read it at our glass door, on the frame where it was mounted. Now he has this beautiful big one and he can read it, down to small increments, very fast. We have no problem with it mounted on our doorframe on the hinge side. I like it, too, it looks great of decent quality. The brass is nice. It amuses me.

I've been using Goedeker's for about a year now and the latest purchase I made was a washer and dryer. That was a month and a half ago and everything's been great. The price was very good too, and that's mostly the factor I consider. I've ordered two other different shipments before, a refrigerator and a table, and their delivery team so far has been great. However, I picked an exceptional time to get the washer and dryer because it ended up being on back order. It took approximately a month and a half to get shipped but it didn't matter that much because I didn't need it at the time. Overall, Goedeker's has provided excellent service and value for the money.

Purchased washer first then the dryer. GE. Love, love, love them. Delivery was great. Yes I will purchase more as needed. Plan on gas range. Microwave and dishwasher as I plan to redo my kitchen within the next year. Oh and washer had a few dents and Goedeker's discounted it.

I placed an order on Goedeker's on September 18th. They took out the payment for the merchandise almost immediately. Since I'm not new to purchasing items online I waited for a tracking number but after 3 days nothing was ever received. I emailed their location and was informed by their representative Chelsea ** that I would received a tracking number by Wednesday. When Wednesday came and went nothing was ever received in regards to my order. I emailed Chelsea again and at this time my emails went unanswered. Since Chelsea stopped replying to my emails I decided to call into the location thinking someone would be able to assist me. Was I wrong!!! When calling into the location to inquiry about my purchase the representative was rude and nasty!

Loved the pricing, but the service was also great. Haven't yet need the warranty but happy for that. No local vendors would even price match and gave them a try and $600 savings on my oven. Will use in future. Have recommended them to my contractor and friends.

My wife found an oversize chair and ottoman that she loved and Goedeker's delivered to Maryland at the very best price possible. The online experience was easy and the delivery company was fantastic. Thank you for the exceptional buying experience. I will look to Goedeker's next time I need furniture.

Best price I found after weeks of searching! No sales tax, and free delivery to my doorstep. Excellent! Items came undamaged, and in a reasonable amount of time. Ordered a double wall oven, microwave and matching trim piece to mount in a cabinet. Thanks!

I did a lot of research regarding the purchase of a new double wall oven. After deciding upon the model I wanted I then began a search for a reputable seller. I read a lot of good reports regarding Goedeker's, decided to take a chance and give them a shot. Very happy! I made the right decision. They kept me apprised throughout the entire transaction: notified me when they received my product, when it was leaving their facility, and when I would be notified regarding its delivery. Very happy, will purchase from them again.

I placed my order with this company based on their website which extolled their 65-year history of customer service and 100% satisfaction. However, when the item I received was not at all what was pictured on their website, they refused to take it back. Further, the quotes on their website from the firm's president ("contact me directly -- we will take care of you") fell flat. He did not have the courtesy of a direct response, but downloaded my request to a "customer service" person whose only answer was "Absolutely No!" Goedeker's only Customer Service is the service that applies to THEM. Do not consider frequenting their store.

Whirlpool Dishwasher: From the time of order through the time of delivery, we were completely satisfied with the transaction. That includes the service of the driver and one other person to bring the dishwasher inside the house where it could be inspected for concealed damage. It arrived in perfect condition.

Great service. Kudos to Tiyana in Customer Service. She got my damaged range taken care of post haste. She was professional and a joy to deal with in this experience. I would definitely recommend Goedeker's for anyone looking for a great bargain and great customer service.

Good communication by emails. Had questions concerning time of delivery and was answered quickly. Salsa Red Sofa Bed was as described. Love the color which was just as pictured. Delivery went smoothly and timely. Shout out to the delivery guys. Personable and happy to help us out. Would definitely purchase from Goedeker's again as the price is always below everyone else!

When I ordered the microwave, I requested delivery after September 12, 2017 because of being on vacation. I was told that the delivery would be scheduled and that I would have time to change the date if need be. I was on vacation in Wyoming when I got an email scheduling delivery the next day. The next day I got a call from the delivery team saying they were 25 minutes away. Luckily, a neighbor with a key intercepted the delivery crew and supervised the delivery avoiding a disaster. On the plus side, the installed microwave fit perfectly and is operational.

I loved everything about my experience! The online photos were accurate. The customer service was impeccable. The delivery service was extremely accommodating to my schedule and very professional. My sofa (Purple velvet couch) arrived in excellent condition, on time, and was exactly what I expected. Thank you!!!

Bought Benchcraft Wixon Queen Sleeper Sofa and Love Seat for grandkids' sleepover/playroom. The cushions are plush and very comfortable & the slate blue color is calming. I find myself cuddling up enjoying it when the kids aren't over. It also gives me an extra guest room that I can be proud of.

GE wall oven - Order processed promptly and correctly, delivery on time as promised, my second major appliance buy from Goedeker's, will recommend to everyone. Product excellent, shipping company courteous, curbside delivery. Great company to work with. Better price than I could get from the big box stores in town.

We got a refrigerator, washer and dryer and then my wife bought some office fridge from Goedeker's. There's no store available for us in Atlanta so everything was ordered online. The ordering process was perfectly fine. The appliances were big items that would be delivered and installed in the house. After it was ordered, the email had a list of terms with fine print. It was a little more difficult to navigate, and it would have been more helpful if they had a direct link when you purchase from them.

I bought a scratch and dent cook top from Goedeker. When installed none of the burners work correctly. They are wired incorrectly and the heat settings do not display. Two burners that do operate only operate on high heat and shut off automatically on a low setting. I have been trying to get the situation resolved for over a month with no resolution. I am so sad.

I purchased a king-size sleigh bed. The price was very good. I wanted to purchase the dresser but that cost too much. After I received my first delivery I only receive the headboard which was broken during shipment. 4 weeks later I'm trying to find the rest of my bed footboard and rails. All they keep telling me is this, "It's coming from another store but I don't know when or where." Also as I was looking around I found the same set somewhere else. The dresser was almost $100 cheaper. When I contacted them for a price match they told me they could not match the price because my item (the dresser) was too cheap for them and they would have to take a loss but they state, "We will beat or match any price." HELLO, THEN WHY STATE THAT! But I am still waiting for the rest of my bed and no one seems to be able to tell me where it's at. I guess I'll update this later if I ever get it.

I purchased a bedroom set from Goedeker's online. The saying, "You get what you pay for" certainly applied to Goedeker's. While they had the best price the customer service, the ordering and shipping experience and most importantly the quality of shipping company is bar none the worst I have EVER experienced. The bedroom set, now on shipment 5, continues to come damaged, and Goedeker's customer service is so great they keep telling me that they can credit me for the broken item, which won't do me any good since it is a bedroom set. I had to resort to filing a claim with my credit card company, as I am still fighting with their customer service department to come and take all the furniture back, as I am not keeping broken, low quality, products. Don't buy from Goedeker's if you want a good experience and quality product. This company does not care about its customers.

Great experience with this company. The customer service was excellent, furniture came in two orders but that was made clear and to be expected with how discounted this site is. Absolutely love the furniture. Will definitely use this site again!

I was starting a new business and got two appliances from Goedeker’s. One was a Maytag upright freezer and the other was a Summit beverage cooler. The ordering process was quite easy as far as the online purchase. The only disappointment I had was the Scratch & Dent or Overstock products that were discounted. My experience with those two terms was a little different than what they seemed to be doing as a business. Because I did not see actual pictures of the unit that I was about to purchase. And this particular product which was the Summit beverage cooler with a glass front had seemed to be dropped off of a forklift. It had dents right where the coils were and had scratches on its sides. I would have liked it better if they supplied the photos of that exact product so that the consumer has a choice in everything and knowledge of where the scratches and dents are.

Website told me that there was free shipping offered on my specific items ordered, but could not get it to apply. I figured I'd order and then contact customer service to have them apply the deal, but apparently the free shipping advertised does not apply to my area (California). Felt like deceptive advertising to have the free shipping labels everywhere but have that not apply. They charged my card within 24 hours, then ten days later tell me the item is discontinued, and that it will take 2 days to process my refund and 5 days to show up in my bank account. I feel they should not have charged my card if the item was not shipping.

I ordered a stove and dishwasher over Labor Day from Goedeker's instead of the highly reputable Best Buy due to a better price. You get what you pay for. I utilized their financing option and had to apply for a store credit card which took a hit to my credit. Two weeks after the order (mind you I have no way to cook while waiting for delivery), I find out they never even processed my order because the stove they advertised for and they allowed me to purchase was discontinued. They sent me an email that went to my spam folder and despite not hearing back from me after placing a $3,000 order, they could not pick up the phone to follow-up. When I called, they had no justification and I assume I was just supposed to sit and wait weeks and months.

I ordered an Ebony Donut Bed from Goedeker's back in late July and it came early August. At that time I was back in my Vancouver house and not here, and I unpacked the dog bed out of the box two weeks ago. Goedeker's had what I wanted when I was googling for dog beds so I bought it from them. The ordering process was simple enough and it was similar to all e-commerce websites. So far, the quality of the donut bed is good. Overall, I'm pleased with Goedeker's and all is well.

I went to Havertys and looked at the furniture. I checked if I could find it online and then Goedeker's popped up. I got a sofa, a loveseat, an ottoman and a recliner from them. And then I ordered two bar stools later on. It was easy to order but I was hoping it would get here a lot sooner. It took longer than I thought. If they tell me it's going to be four weeks, it's going to be four weeks then I don't have to worry about it. Other than that, my wife said everything about the delivery was great. The recliner came in two pieces and the delivery team put them together. They took everything off and they let her look at it and asked if everything was good. Overall, my experience with Goedeker's has been great. Even going to Havertys and looking at their discounted furniture, the price is still less expensive buying it from Goedeker's.

Great selection, free shipping - I grew up in St. Louis so I had heard of Goedeker’s before this order. When I was searching online for furniture, I noticed shipping charges were crazy high! I wasn't happy with any site until I found this one!! Even living in California, I got free shipping on a gorgeous Ashley couch! I will shop here again and I've already recommended friends to the site!

I purchased a Samsung combination convection/microwave wall oven from Goedeker's recently and was thrilled with the price, the service from Ashley and the white glove delivery service. I saved hundreds of dollars by shopping with Goedeker's and am absolutely delighted with the superb Samsung product. It replaced a Wolf wall oven that cost 40% more than the Samsung.

I have ordered several kitchen appliances through Goedeker's. This review is one of them. I ordered Whirlpool refrigerator WRX735SDBM along with a washer and dryer on July-12th 2017. At the time of the order, the website said that the items will be shipped within a few days and estimated delivery time was 7-10 days. I got the items on Aug 3rd (Thursday). The items were delivered in the garage and I did not check the state of the items as I was busy with rest of the house remodeling. On Aug 4th (Friday) I checked the refrigerator and found two dents on the front door. I took the picture and immediately called their customer service number. Their office was closed around 4:30pm PDT. On my phone, I went to their customer service webpage and reported the damage. This was a generic feedback form.

I found Goedeker’s through an internet search and I decided to buy from them because of their price. I ordered a gas cooktop for the kitchen and their online ordering process was very easy. It also worked out very well. Goedeker’s scheduled the delivery for me and USPS delivered it. It took about four weeks for the appliance to come in, which was fine in my particular taste, but if someone was needing it quicker than that, it might have been an issue. I have the gas cooktop for three months now and it's very good.

After waiting months for this Crosley Bates Retro Glider, and putting it together, and after only a few weeks the product started to rust! I contacted Goedeker's and explained my concern & disappointment in this product, customer service then told me they would contact the vendor. The vendor then stated that because I live in a coastal area they could not do anything for me, as saltwater gets in the air & potentially can rust the glider. Well guess what I live in OHIO which is nowhere near saltwater!!! They then said because I live near Lake Erie (fresh water) it will do the same thing!! You're kidding me right???? Guess you can't have it RAIN on your OUTDOOR furniture too??!!! This company does NOT stand behind their products, so if a warranty, guarantee or just plain, good, old customer service is what you want & expect, go elsewhere because you won't get it here!!!

I was looking for a specific coffee table and no one else had it in stock except for Goedeker's, so I bought it from them. Ordering online was easy and the coffee table was delivered via UPS. There was a slight damage during shipping but not enough for me to send it back. My experience with Goedeker's wasn't unique enough nor exceptional, but I felt good about the quality of the furniture that I got from them and the cost of the product in relation to its quality was good.

Rebekah Country White sideboard - I am very pleased with my purchase. It is just what I wanted. I had never ordered furniture online before. I would recommend this company to my friends. The price was the best I could find for this sideboard. The company that delivered it was very helpful too.

Upon delivery (Which was great. The 2 gentlemen that delivered the couches were great. They were patient and very helpful.) one of the couches was damaged. It was very easy to immediately get in touch with someone and they were very helpful with the return process. I will definitely use this company again.

We happened to order a canopy that was out of stock. But, we were kept apprised of status throughout delivery. Will not hesitate to buy from you again. Son transferred to East Coast being in the Air Force and he has two small children. Thought this size would be perfect to keep the little ones out of the sun on the beach, backyard or anywhere they go.

Goedeker's had the best price by hundreds anywhere I shopped and I cruised all over the internet and a local wholesaler! The GE counter depth refrigerator was in perfect condition and delivery was right on time. We could not be happier with our purchase.

We ordered 2 leather recliners at a great price. They were even better than we hoped for. The delivery guys were amazing. They called ahead of time, unwrapped each recliner and brought them into the house. The chairs actually arrived sooner than expected. We couldn't be more happy. We also appreciate the wonderful open Christian testimony. So rare these days. We definitely will not have any reservations of ordering again. Terrific quality, great service.

I ordered Speed Queen Washer and Dryer on 7/8/17 and received 8/11/17. I didn't think this was too long to receive when ordering on internet and the company being in Missouri and me in California, I was told in the beginning that the order would ship within 7 to 14 days. After 2 weeks I emailed to see what was happening with the order.

My experience was great. From start to finish everything was as agreed. The delivery service was timely and professional and I was fortunate to find a superb installer on this end. I give you guys an A+. I have already recommended you to others. Look forward to buying more from you in the future.

Except for a few phone calls about its date of arrival, my love seat is here and very lovely where it's sitting. Ordering and waiting for the arrival is exciting to me, and you did a great job in filling the order. The two deliverers were polite and good people. Thanks! I'd like to order again.

Wonderful communications and service - Go for it everyone! They are the real thing! The appliances are all top condition and the delivery service is friendly, patient and helpful. I am so happy for the prices and will order exclusively from Goedeker's. I can see why they have been in business for over 50 years. Thank You.

As with others who have commented on Goedeker's less than stellar business practices we have fallen victim to their bait and switch pricing on their website. We are in the process of a kitchen remodel and scouted to find the best prices for all new appliances. We placed our order on 8/11 and were told that it would take between 7 to 10 business days for delivery. We heard nothing from them until this past Monday (8/28) when they sent us an email asking for $500 more because they "made an error" on the pricing on 2 of the 5 appliances we ordered. They would not negotiate and said they were not making any money on this appliances as we were getting their cost price. They said all the appliances were in their warehouse and ready to be shipped- they just needed the money. We argued that 1 might be a mistake but 2 indicates a shady business practice.

I received a damaged dishwasher, and because we were under a massive home renovation we did not open the boxes until the week after receiving. When we opened up the box the dishwasher was damaged, and because I did not call within 12 to 24 hours reporting the damage, GOEDEKERs would not pick up nor replace the damaged dishwasher. In fact I was told I had to pay approximately $300 to ship the damage product back. I am very disappointed with the customer service as well as the terrible policy. I feel completely jacked and that this company is cheap with poor customer service policies. I would not ever recommend anyone buy here.

Thanks, I love the Electrolux stackable washer and dryer. It fits just right for my 500 sq. ft. place. It was recommended by my friend who lives in NY. From my researching. You are the best pricing for the same products. I am glad to find your company. The service is great. People are easy to talk to. I'll let all my friends know where to go to get what they need.

This company refuses to stand behind their website pricing. Very disappointed. Trying to get me to pay more money if I still want the item. Stated that my money would be refunded but has not happened yet. Very poor customer service. Very poor experience over all. First time ordering from them and never will again.

Sales associate was friendly and helpful with brand being purchased. I even got $20 discount off the sale price and he let me know about a rebate offer that was available. Great product at a great price. Couldn't be happier. Thank you, we love how good it works.

You offered excellent prices on your products. I purchased my Sharp drawer microwave and it was hundreds of dollars cheaper than I was finding in my own appliance stores locally. Your customer service was outstanding. The delivery arrived as soon as I was told it would.

The ordering process was painless, the website was easy to navigate and had clear descriptions. After order emails sent of order progress were timely with links to track shipping. The package arrived quickly, well packed, and with no damage. Install was easy and had no problems.

The entire experience surrounding my 36" cooktop order was pleasing. The price was excellent, delivery was quick. Product was as expected. Staff was exceptionally pleasant and personable. Provided feel of a "mom and pop" store. Much better than the big box stores or Amazon.

Prices are very competitive: for the item I was looking for, they were about 25% less than other online sites. Order was delivered quickly and in perfect shape. Would like to see more selections from well-known and higher-quality manufacturers such as Century, Bernhardt, Baker or Lexington. Website is easily navigable and search options are good: the site allows you to provide a variety of criteria to narrow down what you're looking for.

I found a couch that I like and ended up searching it which led me to Goedeker's. I liked their price and I thought I was able to schedule a delivery. But I had a frustrating experience. The ordering process was very simple but when I placed the order, the email indicated that I was going to receive notice within 48 hours to confirm delivery on delivery time. It was going to be seven to 10 business days. I work 30 minutes from where I live and I also live in an apartment complex where they will hold oversized delivery so that was a large perk.

I went to Goedeker's site to order and it was pretty easy. Though the appliance is in the rental house, I've not heard of any complaints about it.

Painless and seamless transaction... I shopped from the comfort of my home, ordered Avanti refrigerator and microwave from a most pleasant young lady who spoke English as a first language, sat back and waited for the delivery which was uneventful. No damage, no surprises, no drama. What more could I expect? Thank you Goedeker.

Communication was rapid and cordial. I was kept up on everything from shipping to delivery. The merchandise was delivered on time. I would definitely recommend them to anyone. I will certainly consider them for my next purchase if they carry what I'm looking for. No complaints at all.

Only complaint is that I paid for white glove service and they left all the crafting and huge boxes in my yard which I had to breakdown and dispose of. The product (Upright freezer) was good quality and there was communication on processing and delivery times.

I love the stove but after we unwrapped it and the installers were here I found out I order the black stovetop instead of stainless steel. Having hard time adjusting controls but will have someone look at that for me. Overall I love it.

I ordered a washer/dryer with Goedeker's on 7/4/17. After numerous phone calls to them and AM Home Delivery, the items were finally delivered today. While delivering it their delivery service ripped the vinyl on my laundry room floor. I spent 6 weeks without my washer & dryer and a family of 6. Hundreds of dollars were spent on washing clothes via other means during this time. As if this wasn't enough, I received a very rude email from one of their customer service people (David **) AFTER my items were delivered and their delivery company damaged my floor. Who does that? They refunded me $25 off of my more than $3000 purchase (I also purchased a refrigerator and table which took forever to arrive also). $25? Thanks Goedeker's. You win the award for worst "customer service" I've ever received. I never thought I'd ever write a review like this, but this garbage company left me no choice. AVOID THEM.

We have some friends who used Goedeker’s and their pricing was great compared to that of everybody else we looked at. They also had inexpensive shipping and we're not located in their state so we didn't have to pay taxes. We ordered a range hood, a gas range and a refrigerator online and it was super easy. Delivery came through the UPS Freight and I had talked to one of Goedeker's reps when I thought we were missing a part to the refrigerator. He was very helpful and we later found out we weren't missing the part. The products we got are great and I'd refer Goedeker's to other people.

Best price I could find and exactly what I expected. This recliner is so comfy. Have only had for about a month, so can't say anything about durability, but it feels solid. Goedeker's had to back order the color I wanted, but they kept me informed about the shipping date.

We ordered a washer/dryer set. The items were on backorder for a month, which we understood. When they arrived, the dryer had significant dents on the top. After repeated attempts to get it resolved, Goedeker’s finally made the arrangements with the mfgr to send a replacement panel. We received it, but in the wrong color. Still waiting on resolution. We understand that mistakes can/do happen, and this was possibly an error by the mfgr. But this has been frustrating.

Model #20-SQ-MS-AB Square Floor Pillows Tufted - Very happy with the color aqua blue, very bright & beautiful, also the fabric is soft & smooth to the touch & for sitting on. Very comfortable, plus adds color decor to the room as well. Very well made & extremely satisfied. Love these pillows!!!

My Ashley Signature coffee table arrived unscathed! I saw this table at a local dealer for $499.00! Found it at Goedekers at more than $100 less. The table is perfect and I have recommended my friends to use Goedekers website. Very pleased!

The complete experience, from initial call to receipt of product was excellent. Only issue was the delivery was made at 5:40 am. Glad the truck driver called before he showed up. The product was easy to assemble and looks beautiful!

I've bought several Appliances from Goedeker's over the past few years. Always happy with my experience, which is why I keep coming back. Very competitive pricing, and prompt shipping. About as good as a company could be, in my experience.

Great customer service and follow up information regarding when items will ship. I was pleased with packaging and shipping. The price was one of the reasons I purchased from Goedeker's. Information on their site was very informative. I would happily buy from them again. Overall very pleased.

I ordered a Whirlpool washer. It arrived with a factory flaw. I notified manager at Goedeker's and he sent me an even better washer as a replacement and I couldn't be happier! I highly recommend Goedeker's and will surely shop with them again!

I ordered the Nyssa lamp in teal. I'm very happy with my purchase, the lamp arrived in perfect condition, the package was securely wrapped. The lamp is a beautiful teal color, with a mirrored base, it's a beautiful statement piece and it fits perfectly with my decor!

Corner curio cabinet - It is so beautiful. I am beyond satisfied. The product exceeded my expectations and the value is outstanding. I was lucky to have a family friend who put it together for me but I was happy to see that you would make assembly available if needed.

The price was good and product was great. I saw the same item at a local furniture store and they were asking over $100 more. I was originally concerned because the box was damaged upon arrival, but contents were unharmed. Happy with purchase.

My brother-in-law works for the county and Goedeker's is where they buy their appliances. I made my first purchase with them and got a washer and dryer. I personally thought they were expensive but those were what my wife wanted. That was also the going rate of the appliances. Goedeker's shipped right to my door, took the rebate and it was cheaper than going to the store. I purchased from them six weeks ago and the online process was easy and simple. I looked in the store and found the products, so I just matched up the product from there. The delivery took three weeks which was a little bit longer than I expected but the products are great.

No problems with delivery and all went well. Delivered on time. Sofa was the color as stated and size was also right on. Delivery men did an excellent job and were right on time. I did not receive notice they were coming until 30 minutes before they came. Was not the delivery men's fault but the delivery company never informed me of a day or time.

Table - Process to order was very easy, even when I wanted to use the card that I had just been approved for. The young lady on the phone was very helpful. It was especially nice to receive a thank you card from her!

We are extremely satisfied with our product order and speed of delivery that we received from Goedeker's. We will be ordering more products in the near future and they have most definitely earned our business. Their customer service was helpful and answered all the questions that we had.

Sorry for my poor English. Let me tell my whole story. I moved to my new house 2 months ago and needed to buy washer, dryer and refrigerator. I saw their Whirlpool ads on a deal website. They didn't charge tax in my state so each item will be cheaper around $60-$90 compared with local BestBuy or HomeDepot. So I decided to give them a try. Then the nightmare started. 6/14 I made the order of refrigerator. 6/30 They shipped out my refrigerator. 7/3 I made the order of dryer and washer. 7/7 I got my refrigerator but there was a big dent on the right side. Even there's no box protecting the item!!! I don't know who's fault, the local carrier AM Trucking or Goedeker's? I declined it and asked to ship a replacement. 7/5 They shipped out my dryer and washer. 7/11 They shipped out the replacement of refrigerator.

From the start a pleasant experience... I had forgotten online to add a product I needed also... called back and got instant help on adding a appliances and making the adjustment right then and there, to show as one order on my credit card bill... Arrived actually earlier than Goedeker's estimate, which helped a lot with construction of new kitchen. Whirlpool range and microwave excellent products, very happy with them... Service from staff at Goedeker's all the way to the trucking company... EXCELLENT!

I ordered a washer and dryer from them. The shipping confirmation showed that I would receive a phone call within 3-7 days of shipping to schedule a delivery. After 3 weeks I called to discuss the issue with Goedeker's, I let them know I have a family of 5 and have been without a washing machine for 3 weeks and needed one ASAP. When I spoke eight AM trucking they confirmed the washer and dryer was still in the Georgia terminal as of 8/1 and had not even been transferred to NC yet. I spoke with David ** who then agreed to fully refund our money so we could go and purchase a washer and dryer from another company. So we did. However the next day I get an email from them that states they will not refund my money unless I am willing to pay $350 in shipping charges. I then proceed to argue back and forth and say forget it, just ship it and I'll cancel the other.

We had a couple of questions that we had to call and ask Goedeker's customer service about because we couldn't find the answers online. We also wanted the white-glove delivery and their rep said it was fine. Then later it turned out that it wasn't offered on the item that we ordered. There was a little confusion there so we called them back. There were some issues with the delivery as well. I had to talk to several different representatives and they kept telling me to call another party. They were confused because they shipped to a party who was supposedly going to contact a local delivery and I couldn't get a hold of somebody who could tell me exactly what I needed to do. We had to make a phone call to the delivery people to schedule a delivery. It was a few days late but we eventually got it. The product's good quality and we like it. But overall, the experience was a hassle.

I was a little worried about ordering appliances via the internet. We did our research at local businesses and made a decision on what we wanted and found Goedeker's online. We purchased all 4 appliances and saved over $2400 from the local businesses. Their customer service is amazing. My only issue was it took 5 weeks to get my items, but we were in the middle of a full kitchen re-model and weren't completely ready for the appliances anyway.

After looking online for a very long time (months) I finally found what I thought was the perfect couch. Being a single mother and the only breadwinner the price at Goedeker's was even better. I received my couch a day early and was more than excited but when we opened it we realized not only was there a rip in the fabric but that rip had actually been caused by a piece of broken wood sticking through the couch. I contacted the company and they took days EACH time to respond. This resulted in me always having to contact them. They promised me a new couch and after that I never heard back from them.

I figured ordering appliances for my kitchen online was a little dicey. Nope! Not only did I get a fantastic price on exactly what I wanted, the customer service (Thanks Amber!) was absolutely fantastic. What a disconnect great prices AND great service. I'll be back!

We ordered a beautiful Ashley furniture buffet from Goedekers and it is exactly what I was looking for. It has an antiqued look and only needed slight assembly. The buffet is even prettier in person and is the final price we needed to finish our formal dining room.

Was skeptical of the freight delivery vs UPS or FedEx, however I understood the issue. The price was $250 less than any other provider, so it was compelling to purchase from Goedeker's. Customer service was great in answering my questions about delivery and timing of shipping etc. Delivery was 3 days earlier than original estimates, and it was earlier than original delivery time by 2 hours (they did call to verify if it was ok to deliver early). There was no problem opening the carton to verify that there was no damage, as recommended by Goedeker's. Overall it was a good experience and would definitely buy from Goedeker's again.

Washer and dryer delivered by 2 very nice young men. I have no complaints. All contact has been courtesy and CS replied promptly to my inquiries. The matching set arrived well packaged and undamaged. I would not hesitate to recommend Goedeker's to my friends.

Product exceeded expectations. I was updated on the status of my order every step of the way. Very satisfied with this online purchase experience. My granddaughter and my daughter love the stool! This toddler is learning to cook! Thanks so much!

Took several weeks and several follow-up phone calls and emails to get the furniture. Then, the delivery schedule was missed by the LTL carrier even after calling me the day before. Took off work so I'd be home and they never showed. So I called and they told me that my item missed the truck - truck too full. But, no one called me. I ended up driving 62 miles round trip to pick up item in order to not have to take another day off from work. Poor service on two key fronts, but great price, quality website and selections.

I am in love with this company. Fantastic product offerings usually at prices WAY under competition. I always save a fortune with that, free shipping, and no sales tax. That is the best thing ever. Really really pleased. Thank you!!

Love my new range. Aside from the multiple back-orders from the manufacturer, I couldn't be happier. The customer service team kept me posted constantly on the ever-changing date and the delivery team was professional and pleasant. Will buy from Goedeker's again without hesitation.

I purchase A table that arrived cracked. I immediately took pictures and sent them out. It took about 10 to 15 days for them to look into the matter and contact the manufacturer. However they did refund the money. They have excellent customer service and I will buy from them again.

I am remodeling my entire kitchen and am replacing all appliances. Goedeker's could not be beat even by Costco. With that said even more impressive was their customer care employees. Tiffany ** is the employee I am most impressed with. In order for me to submit the associated rebates I needed the appliance's serial numbers. Yes I could have cut the boxes open and got them, but my kitchen remodel does not start until August 1st so I wanted to keep the appliances in the boxes for protection while stored in my garage.