National Floors Direct Reviews

The salesman was friendly and knowledgeable. He made helpful recommendations while keeping my budget in mind. The installers were timely, professional, and clean. They moved my furniture without damaging it. The laminate floors look great and the carpet feels plush. I will definitely use this company again. I was offered a gift card for honest feedback.

We are happy to have chosen NFD to complete a project that we have wanted for so long. They we professional and never to work with from when we did our consultation, to when we completed the project. They came on time and completed the project promptly while cleaning up at the end. We were able to get our loft and stairs done in about 4 hours.

They did quality work, they were punctual, came on time, staff was very professional. They did clean after them. Good work done on my carpet change. I will recommend to my friend. Quality of carpet is also good. They did their job. Done very professionally. “I received a gift card for my time in posting this honest review”.

National Floors was an excellent choice for my Shaw waterproof flooring needs, from selections of the proper needs of my home to the professional installation of my laminate flooring installations, it was refreshing to have someone like Tom in who was great with helping us make the appropriate selection to the professional installers worked diligently, removing the old flooring as well as prepping, leveling the subfloor getting ready for the proper installation of the laminate flooring. All around it was an excellent experience and I look forward to doing my other two rooms. I will recommend to anyone looking into flooring needs. I received a gift card for my time and posting this honest review. Again this was an excellent experience.

I had a very positive experience with installing new carpet. I filled out the online questionnaire and was quickly contacted. Only a few short days later a sales associate visited my house and scheduled the job to be done a week later. The install team arrived in the expected window and was very friendly and professional. I will be using National Floors Direct for future jobs. I received a gift card for my time in posting this honest review.

My experience with working with the company was absolutely amazing. The team was very professional and helpful from decision making on what type of flooring and the budget I had to work with. Everything went smoothly and was done on a timely fashion. I was very happy with the end result. My basement was transformed to a beautiful living space where my family could enjoy for years to come.

We were looking for new luxury vinyl floors for our kitchen. We reached out to National Floors direct. They promptly sent out a sales rep to measure and provide us with a quote. To their word, they beat the quote of a couple other installers we reached out to. As you can see from the photos, we got great floors at a great price. I only wish the borders matched the flooring but other than that, we are happy with the work performed. I received a gift card for my time in posting this honest review.

National Floors Direct made the whole experience great. From the start to the finish floor. The sales representative was knowledgeable and helpful, the install was quick, everything went so smoothly! We shopped around and got the best deal and a floor that I love from National Floors Direct. I Would highly recommend to anyone looking for new floors.

The team was on-time and efficient. They were extremely polite and professional. They even made sure I was fully happy with the outcome before they left from the job. The team that worked on the carpet install even made sure that they cleaned up after themselves. If I need another job done, I would definitely considering using this company again.

National Floors Direct provided great value in the flooring and installation. The team worked quickly, efficiently and carefully. All questions were answered respectfully. We have received many compliments on our new LVP and look forward to completing more work with NFD in the future. I am also thrilled with the financing terms. National Floors Direct provided a gift card for taking the time to post my honest review.

Excellent job from the moment I called NFD to the complete installation prices I recommend NFD. A very professional and courteous staff. The sales rep was a professional and very courteous and explained the process correctly and the installation team was awesome. Very happy. I also like to give a shout out to Micy the team leader of the installation team. They were very pro.

National Floors Direct was professional the entire time. The representative was very informative. They came on time and completed the work as the job stated. I had vinyl floor put in. It is professional looking and has brought out my living room. I would recommend them to others. I received a gift card for my time in posting this honest review. Satisfied customer!

After comparing quotes, National Floors Direct had offered the best deal. The agent showed us samples, described the process and after discussions, offered us a time frame fitting our needs. No pressure at all. The installers arrived on scheduled date. Removed the old carpeting and padding, scraped old glue and hauled away all the residue. The new carpet looks and feels great underfoot. National Floors Direct provided a gift card for my positive review, but would have got it without any incentive.

The person from National Floors Direct who came to measure the area that we wanted to carpet was friendly and knowledgeable. He used a laser to measure the area. He showed us samples of carpet of we picked the one we wanted. The installers were prompt. They helped me move a couch and disassemble and move a small wall unit. They put in the nailers, laid the padding and then installed the carpet. They cleaned up, vacuumed the carpet. They were in and out within 2 1/2 to 3 hours. They laid about 56 sq yds in that time. Professional and the price was right. I would recommend them. National Floors Direct provided a gift card for taking the time to post my honest review.

I contacted National Floors Direct because I needed to replace the entire upstairs and stairs carpet. I needed to have this done within a week! Within 2 days a very knowledgeable and friendly sales person came to measure and show the selections of carpet they carry. I was able to select exactly what I wanted! Three days later their installers showed up exactly on time. They were courteous, careful, and clean. They met the deadline I gave them. I was able to show off beautiful new floors for my visiting family from out of state. I highly recommend National Floors Direct. I received a gift card for my time in posting this honest review.

We were very pleased with the sales person. We were also very happy with the price. When the installers came, they did a great job. The floor looks wonderful. They cleaned up and explained everything to us before they left. They went above and beyond. Note: I received a gift card for my time in posting this honest review.

Do NOT USE THIS COMPANY! They’ll take your money and not fix your floors like they said they will. You will regret it I promise. The sales guys will sell you on everything. DON’T DO IT. FIND ANY OTHER COMPANY. I promise you’ll thank me later.

I recently had my great room floors done by National Floors Direct. Removed old carpet and replaced with laminate. And I am so happy with the results. The floors look fantastic. Exactly what I was looking for. The salesman who came out to do the initial estimate was great, the crew who did the flooring was prompt, professional, tidy and had the job done in a few hours. I would definitely recommend their service. And I will definitely look to have them do any additional flooring needs I might have in the future. I received a gift card for my time in posting this honest review.

Two years ago, National Floors Direct (NFD) replaced the carpet in my guest room. The salesperson was very knowledgeable about the product and cost of the installation. I needed to replace my mother's Living room and Bedroom carpets and contacted them again. On both occasions the salesperson were very professional and knowledgeable about the material. The installers arrived with the correct carpet, installed it in a timely manner, and did not leave any mess behind. I will recommend NFD to my friends and family. I received a gift card for my time in posting a honest review.

The representative who came to the home was very knowledgeable and answered all the questions about the products and overall process. We wanted to changed the flooring color we choose and that was very simple. The installation crew worked quickly and everything came out great! We have had the floors for about 6-8 weeks and we really love it!

They were great because they kept me in the loop of all stages of the process no matter how small... The days before the installation... How to prep... The day ahead of the installation... When the team was going to arrive... What to expect the day of, etc. They were immaculate and respectful of my home and furnishings. Their price was the best in town! National Floors Direct provided a gift card for a positive review. National Floors Direct did provide a gift card for a positive review.

The installers came on time. They were very kind and respectful. When I had concerns they fixed the problem. They cleaned up after the job was finished. I would use this company again. I've been searching for carpet companies and this was at my price range. I would recommend this company to a friend or family member. Looked at their reviews, that helped me pick this company.

The whole process was straightforward and easy. The sales man was prompt and nice. He helped us find the right material and the correct color. The installers did all their work in one day. And the baseboard work and the threshold work looks good too. National Floors Direct is providing me a gift card for my review.

The installers arrived before the scheduled time. They were polite and ready to go! They inspected the floors and informed me of their plans to fix the subfloor issues. Made sure that my flooring choice was correct. They installed quick and efficiently. After they had completed the floors they had me inspect their work to address any issues that I had. They moved the furniture back in place, swept and cleaned up after themselves. I'm very happy with my experience.

I am very happy with the job National Floors Direct did on installing my laminate flooring. The entire process was very easy and professional from the initial appointment with the sales rep to the installation. I highly recommend using National Floors Direct. Customer service was excellent. I received a gift card for my time on posting this honest review.

National Floors Direct is quick, easy and affordable! They have great staff for sales and installation, as well as customer service. The quality of flooring is amazing, so easy to clean. I love my new flooring! I started with the kitchen, then worked my way into the dining room and den. Now I feel I must continue into the living room, office and front foyer! I can't wait to complete the entire first floor. I just got off the phone with customer service again and requested the same sales representative Chris! I am booking for first week of June 2024. National Floors Direct even provides Amazon gift cards for taking the time to post My honest review!

Just as the commercial say they will beat competitors prices. It is true. I had another competitor give me a quote and NFD beat their price and my floor was installed the next week and only took a few hours to remove old flooring, install new floor and clean afterwards. I recommend NFD for anyone wanting new floors or carpet.

National Floors Direct did a wonderful job with my flooring. They did such a good job, we brought them back to do the downstairs. I truly appreciate their professionalism and courtesy. They were fast and I definitely would recommend them to friends and families. They definitely have my future business! I received a gift card for my time in posting this honest review.

The crew showed up a little late but worked late and finished it all and did a great job. Would recommend them to do any job. I love the vinyl floor and they went beyond and above to do a great job. They even put in some molding I had in the other room and finished my kitchen.

National Floors Direct did an excellent job from my first phone call to the end of the installation! Phones were answered in a timely manner and courteously, and my questions were answered to my satisfaction. When the sales representative arrived, he was neat, clean and well-prepared. The visuality app he used to show us what the floors we chose would look like was not entirely accurate, due to the lighting; however, when the installers brought the actual planks, the floors we selected were absolutely beautiful!! The installers were great!! They were clean and courteous and they communicated well. They worked well together and they cleaned up all their mess before they left. The whole process went so smoothly!! We are thrilled with our new floors!! I would definitely recommend National Floors Direct for flooring needs!! I will receive a gift card for posting my honest review.

Very professional and great to work with. The sales staff coordinated everything from pricing to installation and then follow up contact to make sure I was completely 100% satisfied! National floors direct is my flooring company now! I highly recommend them to anyone. You will not be disappointed. We got our floors in 3 days. So fast. Thanks again NFD!

ORDER # **. I was extremely satisfied working with National Floors Direct from the very start of the process to the final installation of my beautiful new carpet in my home office! The sales representative that came to my home brought many quality carpet selections and was very professional and never pushy! He was knowledgeable and very helpful. After the selection was made, they followed up promptly with calls to confirm delivery and the installation team arrived on the date promised and on time. They did a fantastic job, were very neat and also very professional! I would highly recommend shopping with National Floor Direct, especially over any of the big box stores or other competitors! Note: I received a gift card for my time in posting this honest review.

National Floors Direct was extremely easy to deal with. The salesperson was well equipped with samples; he was pleasant, informative and did his best to make the cost acceptable. The installer was extremely pleasant and he did a quality install in a surprisingly short amount of time. When asked the office contact was also pleasant and quickly provided me the insurance credentials that I had requested.

Very happy with the whole experience. On time well done, clean up was excellent. The young men were courteous and knowledgeable. They took away the old carpet and did a good job of vacuuming the new carpet. I would recommend National Floors to everyone who needs new flooring or carpets. Great company.

I received estimates from several carpet stores. National Floors Direct was the most appealing because of the quality and price. I was very pleased with the installation process. They removed my furniture before laying the carpet and then returned it back after they were complete. I would highly recommend them.

Our experience with National Floors Direct was absolutely perfect. We had read a few negative reviews online so weren't entirely confident in our decision, but the price was right and we are a young couple newly married so money was our #1 priority. We did a bunch of price shopping and National Floors Direct beat our lowest price by 15% as stated in their ads - we were thrilled! Every time that I've had to call Customer Service whether it was to book the initial appointment, ask them for a new price given the other estimates we had, or any of the other (many) phone calls I made to them, every single rep was so incredibly kind and pleasant to speak to.

They did an excellent job at a great price. I was very happy with the sales team and the product that they offered. The installation team did a great job, very fast and efficient work and would recommend them to do a job for you. If you want a floor replaced and installed, National Floors Direct did a great job and helped us out.

This order was an emergency for us. My husband had a serious surgery and we needed to make sure that the room was as close to germ free as possible. So I called Floors Direct. Two days later the guys showed up at 7:30 and were out of here around 8:30. We were so impressed with them. They were very efficient. The carpet looks great. We are very happy!

First off they installed white quarter round against my dark hardwood and dark base boards, then they made marks all over my ceiling with my furniture and refused to fix any of it. Do not use these guys. They are the absolute worst company I have ever had an experience with!!

Seamless and processional process from beginning to end. Floors look great. High quality feel and greatly increases the beauty of our home. Sales person was outstanding in helping us to select a floor and process that was right for our family. The beauty of our home has been greatly improved.

Very pleased with the installation, crew installed quickly and cleaned up after the job was done, carpets came out great. Very pleased with the quality of the carpet and it's much better than what we had before. Would definitely going back to them for other flooring needs in the future.

I recently had National Flooring Direct remove the carpet from my entire home and replace it with Vinyl Plank flooring. It was done expertly in one day (even though I was told it would take two). I am extremely happy with the results. It looks beautiful and so easy to take care of. Love It.

I was very skeptical upon deciding on National Floors Direct but after I met the initial representative who visited my home and all of my skepticism just went out the door. He was so helpful and patient. He was open and very knowledgeable. On the day of the installation, the installers were prompt, super courteous, and very professional. In conclusion, the carpet looked great! It was just what I expected and after several inspections from my children, they are in agreement! I will be calling them soon to install more carpet in the near future.

N.F.D.’s sales rep went over all our needs and concerns attentively. The carpet product was an excellent quality. The carpet installers, Santiago & Eric, were attentive to the removal of the old carpet, and thoroughly cleaned up before laying the new carpet. They took every precaution for safety and our satisfaction. All these great services made us repeat customers! Many thanks!

The installers were very knowledgeable and exceptional. They were well mannered and they worked quickly. My experience was a pleasant one. I would hire National Floors Direct again if I ever have another project. All in all I’d recommend them to family and friends. The floors look good and stand up to moving things around provided I’m careful. Very durable. Thanks.

From start to finish an excellent experience. The salesperson was informative. Excellent options were presented. Budget conscious options were provided. The materials that were installed look great! The installers were timely and efficient. Would definitely recommend given our experience! I received a gift card for my time in posting this honest review.

We purchased Shaw carpeting for one room and 2 sets of stairs. The salesperson was helpful and knowledgeable. He thoroughly answered all of our questions. We purchased the rug that same day. The rug was installed in less than 2 weeks. The installers were professional, quick and did a great job. Our carpet looks great. We are so pleased with the price, the look and the quality.

We are so pleased with our team, from Roger who met with us, to the installation team. When Roger met with us, he was honest with us and did not disappoint. When our new floors were installed, it took one day for 5 rooms, 7 closets and a hallway. Everyone involved was professional and courteous. We recommend our team to anyone who desires the best floors.

We are very happy with the work we had done at our home. We would recommend to all. We don't have many companies that want to service where we live, but National Floors Direct did not give us a hassle, and were eager to help. The sales person came out to us, and spent all the time needed, answered all our questions and concerns. The installers were great, very polite and knowledgeable.

My experience with National Floors Direct was great. The front end conversation was honest and upfront. I didn’t feel any sort of pressure. Materials and warranty were great and made a positive impact on my decision. Installation went smooth and the team was very friendly! Highly recommend in the Central Florida area. I received a gift card for my time in posting this honest review. Thank you!

My process was effortless and extremely great! From the salesman to the installation. I now have beautiful floors from a great company! Don’t waste time on other companies go straight to National Direct Floors. They’re absolutely amazing! I’ve used other companies but nobody measures up to what they have to offer.

National Floors Direct was a great choice for our new carpet. The process for scheduling the in-home visit was quick and easy- the gentleman that came to our home was professional, friendly and knowledgeable about the products and services. The installers were on time, professional and very thorough with the installation. The whole process took less than two weeks- and it was done on my schedule- with what worked for me. Great experience- highly recommend.

I just completed installation of an engineered hardwood floor with National Floors Direct. The product looks very natural and I'm very pleased with the quality. The sales representation was able to give me a picture of what the room would look like when I selected the product. The installers replicated a custom design that was there previously. They also cleaned up what turned out to be a challenging job given the amount of glue that was used on the previous floor. I would highly recommend National Floor Direct. I received a gift card for my time in posting this honest review.

I used National Floors Direct to place new flooring down in two bedrooms in my home. I had two estimates and decided to go with National Floors because of the pricing. I was further surprised that only was the price I was looking for met, they also were able to run my credit and approve me for an amazing 0% financing for one year. It all happened within thirty minutes of my appointment. The salesman was able to also fit me in for the install within two days which was exactly what I wanted. I had cleared the two bedrooms and couldn't wait to put everything back together.

National floors was amazing from start to finish. They helped me with everything I needed done and stayed within my budget. The 2 guys they sent out was professional and polite and cleaned up afterwards and also helped my husband put back all my furniture. If anyone is looking for their floors to be done I would highly recommend National floors to do the job. They stay in touch with you every step of the way and also call afterwards to make sure the job was done correctly and you are satisfied.

We were very pleased with National Floors Direct. They sent a representative within a day or two. He brought samples with him and helped with matching to previous floor. He explained procedure and how he came up with best price. When floor was delivered it came in good shape. Installers of floor were polite and knowledgeable. Work was done quickly and to our satisfaction. The workers clean up everything they brought in and removed dust from floor. Garbage was taken away with them. As of this time we are pleased with National Floors Direct and would recommend them to friends.

Very professional & the floor looks spectacular. The floor job was done in one day. The contactors did not leave any mess and did the job nicely. I live in a co-op building where I have to maintain rules and regulations. The CERTIFICATE OF LIABILITY INSURANCE was also submitted on time to my board for a review. Everything went smooth. No complains. I am a happy customer.

The guys were helpful, clean, prompt. They did a wonderful job, very accommodating, would highly recommend National Floors Direct. Top notch. The guys went back to Home Depot to pick up more supplies. I appreciate their honesty to put some more of the tacking down. Like I said this company is very honest, reliable and did a wonderful job and removing everything and putting it back where it was. They were timely and did not rush, very happy with the results and the pricing is very reasonable. We are other companies were up charging another 2000. So like I said this company from the start the sales rep through the guys through the management was very great.

I, Robert ** had the best experience with National Floors Direct!! Out with the old carpet and in with the new vinyl. It almost started with the sales representative making us comfortable with such a big decision. The installation crew was on time and very professional. Their quality of work is 1st class. We could not be any happier with our new floor. I received a gift card for my time in posting this honest review.

Everything went exceptionally well since the first contact when I asked for an estimate. The fact that I didn’t have to move anywhere and they brought all the samples to my house was perfect because I saved so much time that way. The installation was so smooth and the installer was so professional. A pretty excellent job and honestly I love my new floors. And I received a gift card for my time in posting this honest review!! It’s amazing, Thank you National Floors Direct!

National Floors Direct installed a vinyl plank floor throughout my apartment. The communication throughout the process was excellent. Installation was prompt as scheduled. Installer left the apartment in clean condition. Cost of the installation was competitive. Sales process was painless. I received a gift card for my time for posting my honest review.

National Floors Direct were professional from beginning to end. They matched and beat the price of an existing quote we had as advertised. The demonstrator was extremely knowledgeable and patient. The workers were punctual, fast, and cleaned up after themselves. Overall the experience was extremely positive and we will use them in the future. I received a gift card for my time in posting this honest review.

The experience was really nice. We looked at a couple of companies but when we met with Kevin ** the sales rep we knew we made the best choice. He was extremely knowledgeable along with very friendly. There was no pressure to sign that day but we did. Prior to install Karen ** was very helpful and made to process go by seamlessly. Upon arrival the install crew was very friendly, they moved the items for me and once completed walked the project with me before putting the items back. I would recommend them if you're looking for good quality materials and a great price. I received a gift card for my time in posting this honest review, but the quality and price were still great.

The sales representative was knowledgeable and very helpful in assisting us. He was particularly helpful when it came to choosing the right color for the flooring that best matched our furniture. When it came time to install, the 2 man team was excellent. They arrived on time and immediately set to work after confirming that they had the flooring we chose. They were polite, professional and efficient. I have installed flooring but would be no match for this installer. There was very little waste as he made perfect cuts and used every smaller piece when he could. We are extremely satisfied with the flooring. I received a gift card for my time in posting this honest review.

I had the best experience all round. I wouldn’t use anyone else. I have used them twice. They did a great job. The floors are beautiful. They were easy to get ahold of and everyone was always polite and helpful. They were on-time on installation day and even finished a half an hour early.

My experience was very satisfying, I was welcome with excellent information when I called to get a consultation. When they came out for the consultation the gentleman knew everything he was talking bout, he super friendly and he also gave me a sale that was passed which made me very very happy! The guys who came to install were very quick and friendly and also cleaned up very good once they was done!!

NFD was awesome to work with. They provided excellent customer service and I could talk to a real person. The sales rep. was more than honest and very helpful with the process of purchasing the flooring that was right for our home. Although we had to do a change order because we changed our mind on a color, they were above and beyond helpful. National Floors Direct provided a gift card for taking the time to post my honest review and we appreciate that as well. Thanks NFD for the professional installation crew, the knowledgeable sales rep and customer service. We will always use your company.

Very, very professional, courteous, on time and affordable! I love my new carpets in my bedrooms! The sales staff was completely professional from start to finish and they contacted me every step of the way to make sure I was completely satisfied. I am now recommending National Floors Direct to all of my colleagues in the real estate profession where I live. I was completely and 100% satisfied and you will be too! You can’t go wrong, doing business with National Floors Direct!

Excellent experience from start to finish. I always see the ad on TV so I thought I would give them a call and so happy I did. The customer service department was courteous and professional and set up an appointment at my convenience. The salesman Armondo was prompt, courteous and knowledgeable of product and the company. He helped me select a floor for the foyer and kitchen that blended with other rooms in my condo. Armondo answered my questions I had that day and any other time I called. NFD accommodated my request for installation. The installers were efficient and my floor installed within the time I was quoted. A very happy and satisfied customer.

We are very pleased with the choice, quality and installation of the new carpet in our bedroom, hallway and closets. The salesperson was patient and the final price arrived at was very competitive. Arranging financing was a snap and in less than three weeks our carpet was delivered and installed. The color and texture add a nice accent to the room. It feels very plush underfoot and vacuums up nicely. The token gift card from National Floors Direct is a nice touch. I received a gift card for my time in posting this honest review.

We converted our garage to office space and the flooring was the last piece. We were not let down by the price, quality and professionalism of National Floors direct. The sales team was on time and reasonable. We negotiated a fair price. The service team did not disappoint as they arrived at the appointed time and completed the project in less than three hours. They cleaned up the area and we moved the office furniture in immediately. We are grateful for the overall service provided by National Floors Direct.

Nat'l Floors Direct contacted me almost immediately after I reached out to them. The salesperson was informative and accommodating when deciding what I wanted and they had plenty of options. Finally the installers were professional and thorough. I loved the finished product and would recommend to other people if they are looking to re-do their floors and want a reputable profession company.

I am so happy with National Floors Direct! I have been searching for a flooring company with reasonable pricing and quality work. I finally came across this company. A sales rep came out guaranteed work and pricing. Surprisingly National Floors Direct beat all other estimates. I immediately booked one flooring job. I was so impressed. I booked a second job a week later. I highly recommend National Floors Direct.

We first had them do our 3 bedroom floors, they did such a great job we had them come back and do the entire house. The price was great, the service, installation & customer service was spot on. I would highly recommend this company to anyone especially if you are looking for high quality service & flooring.... Excellent!!!

Very grateful to have found this wonderful company. Amazing service and beautiful new flooring throughout - can't recommend highly enough...Super friendly and helpful personal service. Knowledgeable staff who are happy to work.

VERY pleased with our flooring purchase. Eddie from sales was punctual with appointment, Had a great selection and explained everything thoroughly. Our installation was scheduled in 2 days as promised. Installation was great, left floors with no mess. Installer was also professional and did a great job. The flooring is beautiful. Would highly recommend. I received a gift card for my time in posting this honest review.

They did a terrific job and I would recommend them to do your work. I was very impressed by their work. The installer said what he was going to be doing from the beginning to end. They cleaned up and swept the area. I would recommend them to anyone that wants to have wood floors put in their home.

National Floors Direct was the perfect place to purchase rugs for our grand baby's room. We had had two rooms rugged. The installation crew was quick and thorough. They were in and out of here before you knew it. It was quality work too! The sales person was not pushy at all. I was just pleased on how the whole process went. Thank you National Floors Direct.

We had a new carpet installed by National Floors Direct. I was happy with the service, it was a positive experience. Value for Money and great service. I recommend National Floors Direct. Not only we got a good price for the carpet, but the installation was also great. The staff were professional and efficient. They installed the carpet in a short time and cleaned up/vacuumed afterwards. They were respective of the property and I look forward to working with them in the future. I received a gift card for my time in posting this honest review.

National Floors Direct installed carpet in three bedrooms and a staircase. They also install laminate flooring in four of our bathrooms in one day. The installers were excellent, polite and efficient. My home looks wonderful! The sales person Keith ** was excellent as well. The customer service department made me feel like I was very important. I would definitely use this company again. MD12823 Wayne & Lisa **

This is my first time using this company. Horrible vinyl plank installed. First the crew that installed the flooring was unprofessional. They spoke Spanish. They stayed on cellphone thru our the process instead of working. They scratched the floor when put stove back in place. They did a rush job at the end. Also the salesperson showed me a thicker vinyl plank but what they installed was thinner. False. Feels like I'm walking on bare floor. Don't use this company. Horrible. Run.

Great experience starting from Michael with the selection of my carpet. Very knowledgeable and had all products in stock. He took his time explaining all the my products and the pros and cons of each one. The Installers arrived on time. Were very professional and courteous. Did a great job removing old carpet and batting and installing new carpet. They cleaned up perfectly.

Great service from start to finish. Very fair price. Good communication. I would highly recommend using National Floors Direct. I received a gift card for this honest review. The sales person to the installers were fantastic. I think if you're looking for a truly good floor company, This is the one.

Love our new floors!! National Floors Direct did a great job! Installation was scheduled quickly and completed in one day. Customer service and sales were very helpful. The install crew was nice and cleaned up. They helped move furniture too. I received a gift card for my time in posting this honest review. Thank you!

The experience was simply extraordinary, since the first time we talked about our floors it was just amazing and now that we have installed the new floor it looks so beautiful. The high quality materials are out of this world. The installers were so professional. We are so satisfied with our product and with National Floors direct. I would definitely do my floors again a hundred more times with National Floors Direct!

The crew were on time. They were friendly and professional. They did a great job. They were clean and well organized. They got the job done in a timely manner. They cleaned up everything when they were done. I received a gift card for taking the time to post this honest review.

National Floors Direct worked hard and efficiently. The floor was amazing! They cleaned up after themselves and were professional. They wanted to ensure we were satisfied upon leaving. I would recommend them! They made sure the floor was to our liking before installing. They were friendly and respectful. They worked non stop and quickly. The floor looks amazing and we have received lots of compliments on it! I will be using them again for other areas in our home!

It was a pleasure working with National Floors Direct. Everyone was honest and friendly from the sales person to the installation crew. The installation crew did a beautiful job and cleaned up nicely. We had to reschedule our installation and it was easy and we were able to change the date with no problems. I received a gift card for my time in posting this honest review.

National Floors Direct did an awesome job on my floors. They came out and installed my kitchen, bathroom, and hallway in one day. They came out on a Friday and we picked out the floors we wanted and they were installed by the next Wednesday. From start to finish was easy!

National Floors Direct provide the best flooring service in this area... They really very good, so punctual, polite behavior. Respectful of our property. they were amazing work done. I just love the results. Overall great service..

Great service and great installation! Will use again for flooring needs in the future! Easy to schedule and get someone to give us options and install was able to happen a few days later! Install was quick for our den area and the carpet looks amazing. They had plenty of options to choose from which was also great!

The entire process from selecting the carpet to having the installation done with seamless and a personal experience. The salesman was courteous and on time and had samples to show us. The installer came as scheduled was very polite. Moved the remaining furniture, pulled out the old carpet and padding And removed it. he made sure the carpet he brought was in fact the carpet we ordered. Everything was installed as ordered, including the difficult steps. He cleaned up and make sure we were satisfied with everything as we were.. All in all, it was a pleasure, both experience, and my wife’s very happy!

The salesman came to the house with many selections, once we signed, the installation was scheduled. The installers were on-time, efficient, and hard working. They completed the job much sooner than was promised and did an excellent job. It couldn't have been easier. Highly recommend Nat'l Floors Direct for price and high standard of material. We are very pleased.

NFD did a wonderful job with our new floor. The price was fair and the project turned out great. Pierre was our salesman and was helpful setting us up with the write product. The install team didn't speak English very well but they did one heck of a job. We are thrilled. I received a gift card for my time in posting this honest review.

This was the 3rd installation that I have had through National Floors Direct. I am very pleased with the product and the installer. The installer was on time and efficient. He cleaned up after the job was done and had me inspect before leaving. I recommend National Floors Direct for all of your flooring needs. I received a gift card for my time in posting this honest review.

I was so happy when they were able to install my new floor on such a short time. The installers were punctual and efficiently downloaded everything from the van and then, quickly proceeded to remove the carpet and began installing. They worked in a methodical and orderly manner and paid attention to details. They were very courteous and knowledgeable and were able to answer all the questions we had regarding taking care of our new floor. I love my new floors, the rooms feel better, and they even seem to have made our A/C more energy efficient since I noticed the rooms are cooler now than when we had the carpet. Kudos to National Floors Direct for fast and quality service from the salesman to the installers. I’m very happy with the final product and will contact them again. I received a gift card for my time in posting this honest review.

From start to finish, our experience with National Floors Direct was seamless, easy and very convenient. Our salesman contacted us, showed up promptly, was very knowledgeable and presented their products in a very clear and understanding way. He answered all questions, explained process clearly and presented written quote promptly. Their quote was very fair and beat out our local home improvement's quote. Installers showed up on time, were very professional and courteous. Very impressed with National Floors Direct's overall flooring purchase process. Would definitely use them again for any flooring needs! I received a gift card for my time in posting this honest review.

The customer service I received from National Floors Direct is second to none, from the person I scheduled my appt with to the person who came out with samples to the installers. Everyone was very considerate to make sure I got what I wanted and a price I could afford. I highly recommend National Floors Direct. I love my Luxury Vinyl Plank Floors.

We had an absolutely wonderful experience with the installation crew. A mother and son team, arrived to our home right on time, courteous and friendly. Got to work quietly and quickly, moved all the furniture carefully and respectfully. Removed the old flooring, cleaned the areas, then installed 4 full rooms of beautiful new carpeting, and carefully cleaned all areas again. Repositioned the furniture back in its place, and all within a 4 hour span. Wonderful experience! We would recommend National Floors Direct, sales team and installation crew every time!

I found this company on a local commercial and it drew my attention. We were looking into getting our home some new flooring from our carpets, when we got our estimate we felt it was great for our budget and loved the design. The installers were great and professional.

After I had signed the order, I started having second thoughts based on some reviews I had read. But, when the install started, I pleasantly learned that the reviews were misplaced. The team that showed up for my job was the best install team I have ever experienced. There was 6 people, two spoke good English. They arrived around 9:30m and finished by 3:30pm the same day. They tore up tile and carpet, cleaned the floors as they repositioned furniture. They would not let me help. Then they went to work installing. WOW, they were great. They finished 5 rooms, and three closets very quickly.

National Floors Direct was a great experience from the beginning to the end. I needed new carpet for house. The Salesperson showed up on time and she was knowledgeable, easygoing and very helpful. The Installers did a great job and the carpet looks fantastic. I would highly recommend them to anyone.

National Floors Direct gets ZERO STARS from me! I wish I could show that above, but it makes me give one, unfortunately! No one should EVER, EVER do business with National Floors Direct. I had not one positive experience with this company! From the false advertisement to the awful customer service, I am so surprised that this company is still in business! One of the worst things that happened was that when their installers installed my flooring, they moved my stove (which, according to my contract, they were not supposed to, by the way!) and while doing so they BROKE the oven door! When I called customer service, they told me that they WON'T pay to fix my broken oven.

The salesman was very friendly and confident in the product he was representing. The carpet installers arrived on time and quickly installed my carpet. The workmanship of the installation was top notch and the quality of the carpet and padding was excellent. I would definitely recommend National Floors Direct to family and friends. Overall, I am very pleased with the overall experience and price of my new carpet.

I waited to do my daughter's room. I had the salesman come. He spent some time with me to get the right laminate floor. We worked out a price that I was able to afford and everything went smoothly. He was very friendly and courteous. The installer came on time and again very friendly. He did an excellent job and cleaned up everything. I'm very happy with the company and my daughter's new floor. The whole process was easy and I was never pushed to purchase. I highly recommend National Floors Direct.

From start to finish everyone was professional and informative. We were given the date of installation and all went accordingly. The installation crew were prompt and professional and made sure I was pleased. They cleaned up and went through each room thoroughly. We would definitely use National Floors Direct again and also highly recommend them.

My experience with National Floors Direct (Purchase Order **) was incredible throughout the entire process. To start, the in-home sales consultant was very knowledgeable and comfortable to ask questions to. Then, the corporate sales team followed up to confirm the delivery date and time. Thereafter, the installers were excellent in being efficient and laying down the flooring perfectly. They even removed the old carpeting I had with ease. Afterwards, the corporate team again followed up to ensure I was satisfied. I highly recommend using National Floors Direct for all your flooring needs! I received a gift card for my time in posting this honest review.

We called National Floors Direct after seeing their commercial for 3 rooms. We ended up doing 2 rooms and staircase/hallway. They were so reasonable on the pricing. The installer were professional and on time. They carefully moved the furniture in the bedrooms. When the job was completed they cleaned everything up. I would so recommend them to anyone needing carpet.

I had my attic and 2 stairs carpeted by National Floors Direct and am very pleased with the entire process. Selection was easy and done within my home. Options were abundant and the sales person had options for everything I considered. Pricing was fabulous. Installers arrived on time and were polite, efficient and did a wonderful job. I highly recommend National Floors Direct for all your flooring needs. I received a gift card for my time in posting this honest review.

The installers arrived on time and began to work by removing the furniture and then disposing of the old flooring. They were very professional and courteous and answered any questions I may of had. When finished they cleaned up and put furniture back in place. Great job and would recommend National Floors Direct to anyone looking for flooring of any kind.

Got my whole house carpeted and am very pleased with the product and service and couldn't believe 2 days after the salesman came to my home the carpet was delivered and installed. Very happy with your company services and will always recommend you and always come back to your company when needed other floor products. Thank you.

Our constitution was fast and easy. Install was prompt and professional. Floor/product is beautiful. The Crew was polite and tidy. I would definitely recommend National Floors Direct to my friends and family. I am extremely happy with the results of our remodel. It was so easy and fast. Thank you so much.

Just got carpets installed in 3 rooms in basement. My daughter has a room down there and she absolutely loves it. It made the room feel so much better. All the rooms can actually be used now. Feels like a home. Thank you so much National Floors Direct!

Lack of Communication: Once the contract is signed, good luck trying to get in touch with your salesperson again. Emails and phone calls go unanswered, leaving customers in the dark about their projects. Outsourced Installers: National Floors Direct's use of outsourced installers leads to significant miscommunication issues. Customers are left frustrated as the installers are not directly accountable to the company, resulting in confusion and errors. Hidden Costs: Promised services such as moving furniture and transitions strips between rooms are not included in the initial cost as advertised. Customers are blindsided with additional charges, adding to their expenses.

National Flooring Direct took good care of me. Every person I came into contact with was patient and tireless in helping me find flooring that I will be happy with for years to come. Everyone via phone or face to face seemed determined to provide their best work and ensure my happiness, A few hours and a few days after the install, representatives called and emailed me to make sure I was pleased. NFD offered me a gift card to write an honest review of my experience. Little did they know, I'd already shown my neighbors the work, and they loved it and wanted to know what company did the work. The 5 stars I rated NFD are real - I've recommended NFD to my friends.

I contacted National Floors Direct to help me get my father-laws carpets removed. He has dementia and his home was a mess. They worked with me to schedule a time for pricing, selection and installation. The gentleman who arrived to measure and show me samples was kind, understanding and took his time to get every detail taken care of and priced out. He contacted his supervisor and was able to get us a reasonable price. The set up for the installation was one quick and easy phone call and they were able to make it happen when I was able to be there.

We had an amazing experience from start to finish. We love our new floors and appreciate how easy they made the process. I most liked picking out the flooring from the samples they brought to my home, so I could see it in my house, with my lighting and decor. That really helped me feel confident in my decision. The quality of the floor is impressive. We couldn’t be happier!

I am SO happy with my vinyl plank floors. They are beautiful and perfect! I was extremely happy with my salesman, lan. He was extremely knowledgeable about all the floors and this one is the best for my dogs and us. lan also loved my lab. That meant a lot to me. The installers were great! They worked along with each other and cleaned up afterward. I didn't feel I needed to even sweep or wash the floor. Thank you sooo much.

Great experience. The salesman was knowledgeable and easy to deal with. He. Helped tremendously, helping us make a decision. Delivery was scheduled on a timely basis, around our schedule. The installation crew was professional, and did a great installation job. They moved some furniture, without complaints. and cleaned up as well.

The perfect experience. Mark was the quoting salesman and he provided an honest, fair quote and timely install. The team on install day removed the old carpeting and cleaned up underneath which Extremely well done installation including a spotless cleanup afterwards. Such a pleasant experience with National Floors Direct!

I had an excellent experience from the sales rep to the installation. I love my carpet and in fact will call again next year for my two stair ways to be completed. Quality service, quality product, pleasant and efficient installers. Excellent experience and quality carpet. I highly recommend National Floors Direct. I even received a gift card for my time in posting this honest review. Thank you National Floors Direct!!

After a leak in our kitchen we need flooring quickly. We wanted to match flooring we had done last year. The salesperson measured and quoted quickly and got our project set for the same week. They were able to match the flooring. They were professional and quick. We are happy with the results. I received a gift card for my time in posting this honest review.

When I requested a free estimate from National Floors Direct, they were able to send someone the next day. Their associate Chris was friendly and professional. He explained the entire process to us and made everything very easy. The installers were polite and worked quickly. We are very pleased at the end product. It looks great and it's easy to clean! I received a gift card for my time in posting this honest review.

My overall experience was great. Everything went well. Mr. ** that came to my home was very detailed and kind. He really help us with the right type and color of carpet. Mr. ** and Mr. ** was very polite. They did a great job...especially when I saw them vacuuming my carpet!!! That there, made my day.:) I thank you all for smile and kindness. Be blessed!

Our experience with National Floors Direct was excellent. From the initial phone call in which I was called back within 15 mins. We were able to make an appointment for an estimate the very next day. Our sales rep Richard S. was prompt, efficient and did not try to pressure sell us. He listen to what I wanted and needed. He did everything in his power to make it happen for us. We were able to negotiate a price. Installation was a day later. The installers did a very good job. They were prompt, efficient and did a great job. Overall we are very happy with the three rooms of new carpet. I would highly recommend a National Floors Direct. The gift cards offered for our reviews is an extra bonus offered as well.

We had a great and seamless experience with National Floors Direct. The representative came to our house right on schedule. He showed us samples of LVF and explained the differences in quality and price for each sample. There was no pressure to purchase the most expensive flooring. The installation was done on schedule and was perfectly done. We had a plywood subfloor removed and all material was was taken away leaving the kitchen clean. I would highly recommend NFD and will use them again in the future. I received a gift card for taking the time to post this honest review.

National Floors Direct is amazing from the sales team to installation. My floors are beautiful and just what I wanted. The sales man and the installers are very courteous and want the best for their customers. I will be contacting them to replace my carpet soon and will definitely recommend them to a friend!

Ordered the Mohawk Solid Tech Rustic Taupe LVP! The sales agent was very friendly and thorough. They were also flexible with the installation date. Before the installation, I had found a different provider that offered installation of identical floors. When I submitted the fee estimate, I was able to get a partial reduction on the price. The installers came on time and confirmed the floors before they started. The contractors did the work well in one day. We did a walkthrough and I asked them to put some finishing touches. They did not leave until I was fully satisfied and the floors turned out beautiful. I received a gift card for my time in posting this honest review. Order #: **

I highly recommend them. They are an easy company to work with and have an amazing deal on installing our new living room floors. The crew that came in and installed were very friendly. It was a father and son and they were very respectful and courteous. They worked quickly and cleaned up their mess.

We had Carpet installed by National Floors Direct. The carpet and padding was great quality. The installation process was done on time as promised. The installation and installers were very professional and polite and respectful. Once the job was complete they walked us through each room for our approval. All and All our experience was Great. We would recommend National Floors Direct.

National Floors Direct came out to give us a quote for Vinyl Luxury Planks for our full bathroom. The sales person was not pushy in the least. When we had to delay our flooring install, the company was easy to work with to change the dates - we simply paid in full and they were able to change our contract to a date that we chose within one year. We were very concerned that they would have difficulty with one corner where the radiator and wall are a tight squeeze, but they exceeded our expectations. I'm still not sure how the installer was able to do such a beautiful job on the trim in that spot. They were clean and very courteous, and I would definitely hire the company again. I received a gift card for my honest review.

The service is really good and the schedules are very competitive. Prices are national average and can compete with any of the other big name floor installing companies. The subcontractor doing the install are very knowledgeable and super friendly. They went above and beyond to finish the project in one day. Everything got cleaned before leaving and furniture got put back where it was. All in all a very good experience and we would do it again.

I set up in home estimate online and received a call in no time to set up at my convenience. Estimator arrived on-time and was very knowledgeable. Agreed to price and set up install date right on the spot. Crew arrived and confirmed product and rooms to be carpeted. Crew was professional and cleaned up all working areas before leaving. Everything that was told to me that was going to happen did smoothly. Would contact again for carpet needs. I received a gift card for my time in posting this honest review from National Floors Direct.

I had budget in mind but was flexible so I appreciated the knowledge that the salesperson relayed to me so I could make a quality purchase. The samples varied in quality as well as price range. I like the feature that I could review an actual view of my room via a virtual programming even though my selection was not in stock, it took no time to come in and an installation date was set up. The installation team was professional and clean. I’m going to receive a gift card for this review however, it was not a chore. I didn’t mind giving some honest input. I would recommend this company.

My New Floor from National Floors is beautiful. The installers were very punctual. The installers were very polite and courteous. The installation of the floor went very fast. The installers cleaned up all debris. National Floors gave me a $25 Gift Card, I would definitely recommend National Floors to all!

I am very happy with National Floors Direct. From in home order to the installation. The 2 person crew arrived with all materials needed, completed the floor and stairs. They were kind, knowledgeable and dedicated to completing the job. We would highly recommend National Floors Direct. The difference in our Condo is AMAZING.

I had my kitchen floor in stalled by National Floors Direct. The installation went very well, and I am very happy with my new floor. The installers were polite and clean, and they did a great job. The new floors look very good. Overall, a very positive experience. I received a gift card for my time in posting this honest review.

Installation of my LVP flooring throughout my house was great from scheduling the quote to the completion of the job. Installation team were in time, courteous and professional. The total time was right in what they told me - on time everyday and worked continuously. The quality of the install work was excellent. The end results were perfect, exceeded my expectations and I love my new LVP floors. I highly recommend National Floors Direct!

National Floors Direct did an amazing job in my living room/dining room. They were right on time. With both the estimate and the install. The price was right in budget and the installer was a hard-working nice guy who left the place spotless when he was done. They were able to install the very next day which was great because I was on a tight timeline. They even worked out the price so that was affordable and within my budget. I can’t wait to use them again to do the two bedrooms, awesome company. Please check the pictures below so that you can see the great job that they did.

They came early, ripped apart my old floors then cleaned up, put down my new floors. I did all this in 3 to 4 hours. My new floors looks amazing. National Floors Direct did a great job and I will be sending my friends to them. I give them 5 stars.

After seen on the TV commercial, I called National Floor Direct customer service for My living room and dinner room Vinyl floor Installing. I very happy with National Floor Direct professional customer service staffs and good communication and helpful. Also Installers are very skillful and start to finish on time. The price for my 2 room’s project is within our budget. I highly recommend them.

Great experience with both the salesperson and the install team. They were prompt and came early. The floors look great! The install team were lightning fast and did a great job. They cleaned up after the install. I was able to do a quick inspection and they fixed a couple of trim-related issues. Very happy with the results. Great communication as the company called before the installation to ensure a smooth experience. They also followed up to ensure we were happy with the results. I received a gift card for my time in posting this honest review.

They were fantastic from the sale to the install. They didn't pressure me for the sale, they had the flooring in stock and were the only company who could meet my install deadline. Besides all of this their install team was super friendly and focused on the details and making me happy. Definitely a company I will use again.

My experience was very good. The customer service and, the guy who did the estimate, and the installation crew. It was installed in one day and on time. After the installation, my furnitures were carefully moved back in place and the guys cleaned up the place and took the old carpet and the trash with them.

We used National Floors Direct for two rooms in our house: a bedroom and a living room. We chose carpet for the bedroom and LVP for the living room. Jay ** was such a pleasure to work with. He went above and beyond to work with our timeline and budget. He arrived the day after the initial call for our estimate and the floors were installed two days later. I would definitely recommend using this company to my friends and family. I received a gift card for my time in posting this honest review (but really do recommend them).

We were very pleased with our sales representative that arrived at our home. He was knowledgeable and showed us a range of options when it came to carpet samples, colors and durability. Pricing was extremely competitive with local quotes we had received for the same job. The install team arrived promptly and were very quick and professional. They left our home neat and free of any debris or damage. We recommend National Floors Direct for those reasons! *I received a gift card as compensation for an honest and accurate review*

I saw a commercial for National Floors Direct when I was getting quotes for carpet. I decided to give them a call. They had what I wanted and for less than the other places. The sales guy was great and the entire process of having the carpet installed was courteous, respectful of my furniture they had to move and cleaned up after themselves. I highly recommend them. Just note you do have to pay cash or by certified check. I’m sure this keeps prices lower! I received a gift card for my time in posting this honest review. Order number **.

I recently had wall to wall carpeting installed by National Floors Direct on a home I own. The salesman was knowledgeable and able to help me navigate the process easily. We were able to get the carpet installed the next day. The installers were very professional and put in padding and carpet in 4 rooms and a hallway in about half a day. I was very impressed with the whole process. The price was less than I had hoped! I highly recommend. I received a gift card for my time in posting this honest review.

The whole “new carpet“ experience was terrific! Two rooms and a staircase. Very professional. Will recommend NFD to everyone. We were surprised that only one installer would be able to do the whole job. He was great! Very friendly and considerate.

My experience with National Floors Direct was excellent. I’ve tried other flooring companies and did not have a good experience with them but National Floors Direct was a great experience. The consultation was clear, understandable, and concise. The workers were knowledgeable and experienced. I would recommend National Floors Direct to anyone wanting an upgrade to their floors.