FOLLOW US

Magic Chef Wine Cooler
Magic Chef Wine Cooler
Overall Satisfaction Rating
1.00/5
  • 5 stars
    0
  • 4 stars
    0
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    11
Based on 11 reviews that contain star ratingsSHOW RATING DISTRIBUTION

Magic Chef Wine Cooler

ConsumerAffairs Unaccredited Brand

This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

Be in the know

Get trending consumer news and recalls

Thanks

Keep an eye on your inbox, the lastest consumer news is on it's way!

11 Magic Chef Wine Cooler Consumer Reviews and Complaints

Sort: Recent
Filter by: Any
Page 1 Reviews 1 - 11
Rated with 1 star
Verified Reviewer
Original review: Aug. 6, 2018

I purchased a Magic Chef Wine and Beverage Center, model number MCWBC77DZC, just over 2 years ago at the Home Depot in St. Louis Park, MN when my family refinished our basement. My story may sound familiar to you. One week ago, both the top zone and the bottom zone began failing. I reset the top and bottom zone temperatures to the lowest possible numbers, 37 degrees F. No such luck. Today, the top zone reads at 54 degrees F, the bottom zone reads 47 degrees F.

After reading a number of similar stories on the Consumer Affairs Web Page, I phone Magic Chef - and was ultimately sent to Sue's voice mail (a supervisor at Magic Chef I believe). I then phoned the Home Depot in St. Louis Park and spoke to Terry. He was quite sympathetic and told me that he would voice my concerns with this Magic Chef product to his coworkers at a store meeting tomorrow.

At this point I'm not sure how the problem will be rectified. Perhaps Magic Chef will cut me a check for a replacement beverage center? (Terry at Home Depot believes the problem is likely a leak in the coils - basically a non-repairable problem.) Or maybe Home Depot will stop carrying Magic Chef products until all of these failed units are replaced, or the home owners are reimbursed? Perhaps a gung-ho attorney will file a class action lawsuit? Time will tell. In the meantime, I wanted to add my story to this tree. Best of luck!

View more
Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 6, 2018

Renovated my kitchen with a custom cut out for under the counter wine cooler. Paid over 600.00 for this unit and it stopped cooling only after 1 year 3 months. So after reading all of the problems these coolers are having and the manufacturer is still selling this product is just bad business. I think an attorney should contact everyone and file a class action lawsuit against Magic Chef. Why is this company not recalling these units or take them off the market until they can fix the issues everyone is having. Money!!! The greed of these large companies who continue to pump out this garbage product that consumers buy with no recourse. Very frustrated in California with another great product Home Depot is selling.

5 people found this review helpful
Not sure how to choose?

Get expert buying tips about Wine Refrigerators and Coolers delivered to your inbox.

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
We value your privacy. Unsubscribe easily.
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Sept. 20, 2017

NEVER BUY ANY MAGIC CHEF PRODUCT. I bought a MAGIC CHEF WINE COOLER - Model MCWBC77DZC at Home Depot 15 months ago, and it is no longer cooling (runs, but does not cool). I contacted Magic Chef, and gave me the song and dance about being out of warranty. I contacted two local service companies. After some discussion about the symptoms, one told me that it was probably a leak in the compressor and would cost roughly $400 - $500 to repair. The other said that this wine cooler is a piece of junk and not worth repairing. What a total POS. We paid somewhere around $400 for this POS and after only 15 months, it no longer functions, and the cost to repair is more than the purchase cost. Never again will we purchase anything made by MAGIC CHEF. I hope this review helps others avoid the expensive mistake I made by buying Magic Chef.

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 2, 2017

Bought the unit (Master Chef Dual Zone Under Cabinet Wine Refrigerator) at Home Depot. Shortly after the year warranty it quit cooling. Problem was a detached wire to fan. Poor factory weld. Shortly after having that repaired the thing lost cooling ability and is now a kitchen ornament. Anyone buying a Master Chef appliance of any kind might consider having their head examined. I will check in to see what the issue is now but have little confidence that repair won't cost more than the units value. Looks nice but total piece of crap. Tough to find a positive review on any appliance with the name Magic Chef on it. If you have one that works for any length of time it is probably magic circumstances. Strongly recommend buying anything other than a Magic Chef... would hope that Home Depot quits selling anything imported by whoever makes this junk.

20 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 24, 2017

I purchased the unit from Home Depot on 1/30/16 for $453.00 and it never really cooled well but quit working on 1/5/17. I tried to place a warranty report online but the model number was not listed in the drop down. Just got the run around. Recommend saving your money and buying another brand.

14 people found this review helpful
How do I know I can trust these reviews about Magic Chef Wine Cooler?
  • 1,192,702 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 1 star
Verified Reviewer
Original review: Jan. 23, 2017

I redid my kitchen a few years ago and at that time I purchased the Magic Chef Wine Beverage Cooler Model #MCWBC77DZC. After 3 years it began to lose temperature. Both the upper and lower were set for the lowest temperature which was 37 degrees. It gradually creeped up and when I asked a local appliance repair company about possibly repairing it, I was told it probably was the compressor and would not be cost effective. So I bought another one from Home Depot 16 months ago. Well guess what, the same thing just started happening. I'm unfortunately purchasing a 3rd one, because the custom kitchen has a custom opening and to rectify it, is not feasible. However, I am purchasing the 3 year warranty for an additional cost of $80. I don't expect it to last that long though. It looks great; but looks aren't everything. I wish I could change to another model, but it's not practical.

19 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Jan. 4, 2017

Mechanically - a nice design for rack adjustment etc. Operationally -- poor... very poor. Maximum coolest temperature when unit was brand new was 39 degrees which isn't overly cold. In fact, this is the max coldest setting. Unit quit cooling 18 months after purchase! Just in time for the 12 month warranty to be expired. Service department simply referred me to 3rd party service company which promptly determined over phone that unit is not worth the diagnostic costs much less further costs to repair. They suggested to toss unit and buy a good brand instead!!! Magic Chef is JUNK!~

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 5, 2016

I bought the Dual Zone Wine Cooler Model#MCWBC77DZC from Home Depot 11/28/2014... To my surprise the cooler just stop working and won't get cool at all. Called a repairman to come service the cooler, and it is too expensive to repair, he told I'm better off buying anther cooler. Call the manufacturer, and they were quick to ask when did I purchase the product, just to tell me it's not covered. If you're looking to buy a Wine Cooler DO NOT BUY MAGIC CHEF OF ANY KIND... A TOTAL PIECE OF JUNK!

12 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 19, 2016

I bought a Magic Chef wine cooler model MCWBC77DZC 16 months ago. It does no longer work. The repair company said is a Freon leak. To repair will cost about $650. It is unacceptable that a unit like this that was used normally has such deficiency. I see many other complaints about the same very issue. The company should recall this product.

9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 9, 2015

I purchased a Magic Chef wine cooler (model MCWBC77DZC) a little over 6 years ago. I had a problem with the cooler not cooling the wine to the preset temperature. I had a repairman come out only to tell me it was a coil problem and Magic Chef does not sell the part and the unit can't be repaired. The unit cost about $600. I called Magic Chef and spoke to customer service. They basically offered zero help and little empathy. I told the customer service person that it cost almost $100 a year for this product if I had to replace it now. She could really care less that I am forced to buy a new unit. If this is the attitude Magic Chef has toward its customers combined with poor quality I could not think of a reason why I or anyone else would purchase any of their products ever.

15 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: May 6, 2015

On 11/08/2014 I purchased a Magic Chef Wine and Beverage Center. Because our bar refrigerator had over 20 years of service and door came of hinges so I decided to purchase a newer more efficient unit. What a mistake that was. We plugged it in on 12/24/2014. Soon after I noticed that the lower zone was not keeping the temperature I had set on. On 4/13/12015 I placed a call to Magic Chef and explained the situation. They contacted a local refrigeration repair co. They came, saw the issues and ordered a new control board and was put in last week. Not even a week later the problem came back.

After researching the unit. Which I should have done before purchasing unit. Is the biggest POS that Magic Chef has sold the public. The unit is 5 months old, I think that Magic Chef is trying to expire the one year warranty that they give with unit. Also when I called customer service the person helping me was rude. I asked for the Supervisor and she stated that he was not available and gave me his voice mail. I do not expect a call from him since their customer relations is not very good. I recommend that if you are thinking in purchasing a unit from Magic Chef that you DON'T. My claim # with Magic Chef is **. It was purchased on 11/08/2014 At the Home Depot Store #2665 located at 1213 VFW Parkway, West Roxbury, MA Transaction Identifier [**].

View more
18 people found this review helpful
Loading more reviews...

Magic Chef Wine Cooler expert review by Kate Williams, Ph.D.

Magic Chef® has been offering homeowners kitchen appliances that are easy-to-use since 1929. They are a brand of MCA Corporation, and their wine and beverage coolers offer consumers a stylish way to entertain and store their canned and bottled beverages.

  • Variety of products: Magic Chef has a variety of wine and beverage coolers, so wine and beverage enthusiasts are sure to find one that meets their needs. Their lineup includes dual wine and beverage coolers, countertop wine coolers, a portable beverage cooler and a keg cooler.

  • Red and white presets: Magic Chef’s 50 bottle wine cooler features convenient preset options for red or white wines, so you can set your perfect temperature with one click of a button.

  • Portable party cooler: Magic Chef’s portable party cooler is a great option for homeowners who frequently entertain and/or offices that frequently host events but don’t have a dedicated beverage refrigerator. It includes two storage baskets to hold bottles along with two foldout tabletops that can fit a bottle of wine and glasses.

  • Where to buy: Find out where to buy your preferred Magic Chef wine or beverage cooler by looking on the product page. You will see which major retailer carries your cooler of choice.

  • Warranty: Magic Chef’s wine coolers come with a standard one year limited warranty on parts and labor. Some of their models also include a five year parts-only warranty on compressors.

  • Best for: Magic Chef wine coolers are best for small home dwellers, offices and frequent entertainers.

Profile picture of Kate Williams, Ph.D.
Kate Williams, Ph.D.

ConsumerAffairs Research Team

View Profile

As a member of the ConsumerAffairs Research Team, Kate Williams, Ph.D. believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase. She spends countless hours researching companies and industries before writing buyers guides to make sure consumers have all the information they need to make smart, informed buying decisions.

Magic Chef Wine Cooler Company Information

Company Name:
Magic Chef Wine Cooler
Year Founded:
1992
Address:
940 N. Central Ave.
City:
Wood Dale
State/Province:
IL
Postal Code:
60191-2802
Country:
United States
Phone:
(888) 775-0202
Website:
mcappliance.com
Make the best choice, every time

Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

THANK YOU

Keep an eye on your inbox, the latest consumer news is on its way!

Want to know more?
You look like a savvy shopperWant to know more?

Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Our community members are happier with their purchases than consumers who didn't research before buying. To see why, sign up below!

THANK YOU

Keep an eye on your inbox, the latest consumer news is on its way!

Make purchase decisions like an expert.

Our newsletters are full of tips and tricks to help you choose the best companies to fit your needs. Sign up below to get started!

THANK YOU

Keep an eye on your inbox, the latest consumer news is on its way!

ConsumerAffairs Solutions for Business

Let's talk

Follow us

ConsumerAffairs ranks 562 on Inc. 5000 for 2017

At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to Contact Us.

At ConsumerAffairs we take privacy seriously, please refer to our Privacy Policy to learn more about how we keep you protected.

You’re responsible for yourself and please remember that your use of this site constitutes acceptance of our Terms of Use.

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

The information on our website is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Copyright © 2018 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.