Magic Chef Wine Cooler
Magic Chef Wine Cooler
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 14 ratings

Magic Chef Wine Cooler

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Magic Chef Wine Cooler
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14 Magic Chef Wine Cooler Consumer Reviews and Complaints

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Rated with 1 star
Verified Reviewer
Original review: Feb. 11, 2019

I purchased this wine cooler in 2014 at Home Depot, it was working fine. Our power had gone off and the fridge would not cool down after that it goes on but won’t cool down. We contacted Magic Chef. They sent us a part to fix it but we could not get it to cool down. They gave us a repair person in our area but no one could help. They have giving us nothing but a runaround. I reported them to the Better Business Bureau and they told me my warrant was up. They finally sent me a check for a 100.00. This unit was bought because I’m redoing my kitchen to sell my house and the unit sits here unable to work. This company is a joke. I never chased that check. And I don’t know what to do. This fridge cost over 600.00 and it was never really used. Don’t buy from them ever.

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Rated with 1 star
Verified Reviewer
Original review: Nov. 18, 2018

Had this wine cooler with 2 zones for little over a year. The lower zone ices up and the fan hits the ice and stops. Couldn't figure out why the lower part wasn't cooling until I got in there with a light that showed the ice build up. I manually defrost and the ice still builds up and then does not cool the lower area. Seems like others have had the same problem.

2 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Sept. 12, 2018

The reviews that I read were spot on. After one year I had to completely defrost the unit due to ice build up. And now, one year later, the unit does not cool. The company is unresponsive. Do not purchase the Magic Chef Wine And Beverage Center.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 6, 2018

I purchased a Magic Chef Wine and Beverage Center, model number MCWBC77DZC, just over 2 years ago at the Home Depot in St. Louis Park, MN when my family refinished our basement. My story may sound familiar to you. One week ago, both the top zone and the bottom zone began failing. I reset the top and bottom zone temperatures to the lowest possible numbers, 37 degrees F. No such luck. Today, the top zone reads at 54 degrees F, the bottom zone reads 47 degrees F.

After reading a number of similar stories on the Consumer Affairs Web Page, I phone Magic Chef - and was ultimately sent to Sue's voice mail (a supervisor at Magic Chef I believe). I then phoned the Home Depot in St. Louis Park and spoke to Terry. He was quite sympathetic and told me that he would voice my concerns with this Magic Chef product to his coworkers at a store meeting tomorrow.

At this point I'm not sure how the problem will be rectified. Perhaps Magic Chef will cut me a check for a replacement beverage center? (Terry at Home Depot believes the problem is likely a leak in the coils - basically a non-repairable problem.) Or maybe Home Depot will stop carrying Magic Chef products until all of these failed units are replaced, or the home owners are reimbursed? Perhaps a gung-ho attorney will file a class action lawsuit? Time will tell. In the meantime, I wanted to add my story to this tree. Best of luck!

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3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 6, 2018

Renovated my kitchen with a custom cut out for under the counter wine cooler. Paid over 600.00 for this unit and it stopped cooling only after 1 year 3 months. So after reading all of the problems these coolers are having and the manufacturer is still selling this product is just bad business. I think an attorney should contact everyone and file a class action lawsuit against Magic Chef. Why is this company not recalling these units or take them off the market until they can fix the issues everyone is having. Money!!! The greed of these large companies who continue to pump out this garbage product that consumers buy with no recourse. Very frustrated in California with another great product Home Depot is selling.

11 people found this review helpful
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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Sept. 20, 2017

NEVER BUY ANY MAGIC CHEF PRODUCT. I bought a MAGIC CHEF WINE COOLER - Model MCWBC77DZC at Home Depot 15 months ago, and it is no longer cooling (runs, but does not cool). I contacted Magic Chef, and gave me the song and dance about being out of warranty. I contacted two local service companies. After some discussion about the symptoms, one told me that it was probably a leak in the compressor and would cost roughly $400 - $500 to repair. The other said that this wine cooler is a piece of junk and not worth repairing. What a total POS. We paid somewhere around $400 for this POS and after only 15 months, it no longer functions, and the cost to repair is more than the purchase cost. Never again will we purchase anything made by MAGIC CHEF. I hope this review helps others avoid the expensive mistake I made by buying Magic Chef.

27 people found this review helpful
Rated with 1 star
Original review: Aug. 2, 2017

Bought the unit (Master Chef Dual Zone Under Cabinet Wine Refrigerator) at Home Depot. Shortly after the year warranty it quit cooling. Problem was a detached wire to fan. Poor factory weld. Shortly after having that repaired the thing lost cooling ability and is now a kitchen ornament. Anyone buying a Master Chef appliance of any kind might consider having their head examined. I will check in to see what the issue is now but have little confidence that repair won't cost more than the units value. Looks nice but total piece of crap. Tough to find a positive review on any appliance with the name Magic Chef on it. If you have one that works for any length of time it is probably magic circumstances. Strongly recommend buying anything other than a Magic Chef... would hope that Home Depot quits selling anything imported by whoever makes this junk.

22 people found this review helpful
Rated with 1 star
Verified Buyer
Original review: Jan. 24, 2017

I purchased the unit from Home Depot on 1/30/16 for $453.00 and it never really cooled well but quit working on 1/5/17. I tried to place a warranty report online but the model number was not listed in the drop down. Just got the run around. Recommend saving your money and buying another brand.

15 people found this review helpful
Rated with 1 star
Original review: Jan. 23, 2017

I redid my kitchen a few years ago and at that time I purchased the Magic Chef Wine Beverage Cooler Model #MCWBC77DZC. After 3 years it began to lose temperature. Both the upper and lower were set for the lowest temperature which was 37 degrees. It gradually creeped up and when I asked a local appliance repair company about possibly repairing it, I was told it probably was the compressor and would not be cost effective. So I bought another one from Home Depot 16 months ago. Well guess what, the same thing just started happening. I'm unfortunately purchasing a 3rd one, because the custom kitchen has a custom opening and to rectify it, is not feasible. However, I am purchasing the 3 year warranty for an additional cost of $80. I don't expect it to last that long though. It looks great; but looks aren't everything. I wish I could change to another model, but it's not practical.

20 people found this review helpful
Rated with 1 star
Verified Buyer
Original review: Jan. 4, 2017

Mechanically - a nice design for rack adjustment etc. Operationally -- poor... very poor. Maximum coolest temperature when unit was brand new was 39 degrees which isn't overly cold. In fact, this is the max coldest setting. Unit quit cooling 18 months after purchase! Just in time for the 12 month warranty to be expired. Service department simply referred me to 3rd party service company which promptly determined over phone that unit is not worth the diagnostic costs much less further costs to repair. They suggested to toss unit and buy a good brand instead!!! Magic Chef is JUNK!~

15 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 5, 2016

I bought the Dual Zone Wine Cooler Model#MCWBC77DZC from Home Depot 11/28/2014... To my surprise the cooler just stop working and won't get cool at all. Called a repairman to come service the cooler, and it is too expensive to repair, he told I'm better off buying anther cooler. Call the manufacturer, and they were quick to ask when did I purchase the product, just to tell me it's not covered. If you're looking to buy a Wine Cooler DO NOT BUY MAGIC CHEF OF ANY KIND... A TOTAL PIECE OF JUNK!

13 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 19, 2016

I bought a Magic Chef wine cooler model MCWBC77DZC 16 months ago. It does no longer work. The repair company said is a Freon leak. To repair will cost about $650. It is unacceptable that a unit like this that was used normally has such deficiency. I see many other complaints about the same very issue. The company should recall this product.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 9, 2015

I purchased a Magic Chef wine cooler (model MCWBC77DZC) a little over 6 years ago. I had a problem with the cooler not cooling the wine to the preset temperature. I had a repairman come out only to tell me it was a coil problem and Magic Chef does not sell the part and the unit can't be repaired. The unit cost about $600. I called Magic Chef and spoke to customer service. They basically offered zero help and little empathy. I told the customer service person that it cost almost $100 a year for this product if I had to replace it now. She could really care less that I am forced to buy a new unit. If this is the attitude Magic Chef has toward its customers combined with poor quality I could not think of a reason why I or anyone else would purchase any of their products ever.

17 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: May 6, 2015

On 11/08/2014 I purchased a Magic Chef Wine and Beverage Center. Because our bar refrigerator had over 20 years of service and door came of hinges so I decided to purchase a newer more efficient unit. What a mistake that was. We plugged it in on 12/24/2014. Soon after I noticed that the lower zone was not keeping the temperature I had set on. On 4/13/12015 I placed a call to Magic Chef and explained the situation. They contacted a local refrigeration repair co. They came, saw the issues and ordered a new control board and was put in last week. Not even a week later the problem came back.

After researching the unit. Which I should have done before purchasing unit. Is the biggest POS that Magic Chef has sold the public. The unit is 5 months old, I think that Magic Chef is trying to expire the one year warranty that they give with unit. Also when I called customer service the person helping me was rude. I asked for the Supervisor and she stated that he was not available and gave me his voice mail. I do not expect a call from him since their customer relations is not very good. I recommend that if you are thinking in purchasing a unit from Magic Chef that you DON'T. My claim # with Magic Chef is **. It was purchased on 11/08/2014 At the Home Depot Store #2665 located at 1213 VFW Parkway, West Roxbury, MA Transaction Identifier [**].

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19 people found this review helpful
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Magic Chef Wine Cooler expert review by Kate Williams, Ph.D.

Magic Chef® has been offering homeowners kitchen appliances that are easy-to-use since 1929. They are a brand of MCA Corporation, and their wine and beverage coolers offer consumers a stylish way to entertain and store their canned and bottled beverages.

  • Variety of products: Magic Chef has a variety of wine and beverage coolers, so wine and beverage enthusiasts are sure to find one that meets their needs. Their lineup includes dual wine and beverage coolers, countertop wine coolers, a portable beverage cooler and a keg cooler.

  • Red and white presets: Magic Chef’s 50 bottle wine cooler features convenient preset options for red or white wines, so you can set your perfect temperature with one click of a button.

  • Portable party cooler: Magic Chef’s portable party cooler is a great option for homeowners who frequently entertain and/or offices that frequently host events but don’t have a dedicated beverage refrigerator. It includes two storage baskets to hold bottles along with two foldout tabletops that can fit a bottle of wine and glasses.

  • Where to buy: Find out where to buy your preferred Magic Chef wine or beverage cooler by looking on the product page. You will see which major retailer carries your cooler of choice.

  • Warranty: Magic Chef’s wine coolers come with a standard one year limited warranty on parts and labor. Some of their models also include a five year parts-only warranty on compressors.

  • Best for: Magic Chef wine coolers are best for small home dwellers, offices and frequent entertainers.

Profile picture of Kate Williams, Ph.D.
Kate Williams, Ph.D. ConsumerAffairs Research Team

As a member of the ConsumerAffairs Research Team, Kate Williams, Ph.D. believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase. She spends countless hours researching companies and industries before writing buyers guides to make sure consumers have all the information they need to make smart, informed buying decisions.

Magic Chef Wine Cooler Company Information

Company Name:
Magic Chef Wine Cooler
Year Founded:
940 N. Central Ave.
Wood Dale
Postal Code:
United States
(888) 775-0202
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