Jandy Pro Series
AUTHORIZED PARTNER

Jandy Pro Series

Vista, CA

 4.2/5 (498 ratings)
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Jandy Pro Series

About Jandy Pro Series

Jandy manufactures professional-­grade pool and spa equipment, including a full line of pumps, filters, lights, valves, chlorinators and automation solutions. You can buy equipment directly from its website, and its energy-efficient pumps could help lower your overall pool operating costs.

Overall Satisfaction Rating

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Pros

  • Efficient models
  • Expert installers
  • Lower operating costs
  • Enhanced durability

Cons

  • Limited warranty
  • Can be expensive

Bottom Line

Jandy offers efficient, durable pool equipment that can lower the total cost of operation. Although its products can be expensive, the company's warranties and installation expertise might make it worth it.

Top Jandy Pro Series Reviews

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Rated with 5 stars
Verified

My pool pump died and I purchased the Jandy pump 101 medium HP FloPro. The professional installed it, and it was super easy. It has been performing exactly the way it should. It w...

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Rated with 5 stars
Verified

I’m 100% satisfied with the pump that I got from Jandy. I had no problems when I purchased it and since I had it installed, its performance has been good. I like it. Ironically, w...

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Jandy equipment

Jandy supplies equipment for commercial and residential pool owners. It employs a network of qualified professionals who provide on-site services, such as installation and tips for long-term use, and support for adhering to local guidelines and building codes. It’s important to note that its warranties are only valid when Jandy professionals handle installation.

How do Jandy pumps work?

Jandy pool pumps circulate water through a filtration system in order to offer a clean and cool pool experience. They’re designed to be more durable and reliable than pumps from other brands, and they use up to 70% less energy. Jandy offers three types of residential and commercial pool pumps:

  • Specialty: For pools with added features like waterfalls
  • Variable speed: For year-round pools
  • Single- and two-speed: For pools used for a few months per year

How much does a Jandy pool pump cost?

Jandy pumps usually cost between $750 and $1,500. Its single- and two-speed pumps are more affordable initially than the variable or specialty pumps, but variable pumps might be more cost-efficient to run throughout the year. All Jandy variable-speed pool pumps are ENERGY STAR-certified and can save pool owners more than $1,100 a year. Third parties can’t sell Jandy products online, so finding lower prices can be tough — and can void your warranties.

Jandy Pro Series FAQ

How much does a Jandy pool heater cost?
Between $2,200 and $2,900. Price depends on pool size and gas type.
Are Jandy and Zodiac the same company?
Yes. Zodiac Pool Systems owns and sells the Jandy product line.
Are Jandy pool heaters good?
Yes. Jandy heaters are known for their efficiency and heating capacity, which means they could be more ideal for the environment and your budget than other options.
Where can I buy Jandy pumps?
On the Jandy site. Zodiac, Jandy’s parent company, has prohibited online sales of its products.

Is Jandy a good pool pump supplier?

Yes, Jandy’s products are known for their energy efficiency, and you can choose from several Jandy pump models. These pumps can be more affordable both initially and to run than some other options, and Jandy employs professionals to supply and install them.

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How do I know I can trust these reviews about Jandy Pro Series?
  • 4,009,656 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
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Page 1 Reviews 0 - 10
Customer increased Rating by 3 stars!
Verified Reviewer
Resolution response: Sept. 26, 2022

Light was replaced.

Original review: Sept. 21, 2022

Be very careful when buying any Jandy product or any product made by Fluidra Brands (Polaris, Zodiac, iAqua Link, and a few others). I had installed a Jandy WaterColors Nicheless LED light when my pool was built. This light only lasted 2 years with minimal use. The warranty replacement light again only lasted 2 years with even less use. When I contacted Jandy - Fluidra I was told I will need to purchase another light which is around $1,000 and that my replacement light was not covered under a new warranty, it goes back to the original purchase date. Obviously, they know their products are junk otherwise what company would not stand by their products. If it's my 1st light or my 5th light if the company truly believed they made quality products one would think they would stand by them.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 30, 2022

    I purchased a pro series jlx260 pool heater in May of 2020. I have had it repaired over 6 times. I have reached out to Jandy on several occasions with no help. The people who come to repair it just keep putting the same parts in it over and over and charging us. We could have bought another heater by now with all the cost. It has never worked for more than a week. Terrible customer service by Jandy. A brand new heater should have never had to be repaired like this.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 13, 2021

    We just purchased a house and found the pool heater to be faulty. I asked the pool company that we contracted to maintain our pool and equipment to address it. They advised that the unit was new and probably still under warranty, so I reached out to Jandy. This is their reply "Warranty is non-transferrable so since you are the second owner, it would not still be within warranty. "

    No sorry that there's an issue, or maybe here's the details of a repairer that we recommend, or maybe since it's so new (I think it's less than three months) they'll help. Nope, nothing nada. In my opinion they might have just said ** since it has the same effect. One thing is for sure, if the unit needs to be replaced it will not be with a Jandy product!

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 5, 2021

    We installed a pool in 2017 and the contractor who installed it highly recommended the Jandy Pro Series because of its quality. I am not sure if my original pool contractor would stand behind his statement if he knew what I know now. Since I filled my pool in June of 2017 we have replaced this salt cell twice. That’s 3 cells in 4 years and 4 months. The first was a warranty about a year and half after pool was filled. I just recently in September 2021 had to install and pay for another salt cell at a cost of $615.

    I spoke with Dan ** in customer service warranty on November 10, 2021 at Fluidra and he told me it would have been a warranty if I would have contacted them before the new one was installed last month. As I stated to Mr. ** that I reached out to my local Jandy service provider when it stopped working in September. My service provider for Jandy told me that they reached out to the Jandy representative and he said this would not be a warranty since it was past 3 years date of installation. I have had 2 individuals from mechanical engineering firms look at the product failure and tell me that it failed because of the molding process did not seal it correctly.

    Sincerely,

    Jack

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 20, 2021

    I purchased and had installed a Jandy Pro Series Model JX1400N pool heater at my home in June of 2020. A few days ago this approximately one year old pool heater completely stopped working. My pool company sent a heater repairman who advised that there is water in the system and, as such, the heater cannot be repaired and needs to be replaced. He also commented, as did I, that it’s both mind-boggling and unacceptable that this very expensive, practically brand new, pool heater would only last for approximately one year. I have since emailed Jandy Customer Support three times without response.

    2 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: May 18, 2021

    Our Jandy Pro Series heater is less than a year old and already stopped working. We have submitted a warranty request and tried to deal with their warranty dept for a month already and still they have not come out to evaluate or fix our heater. We did not spend this much on a heater to have such a terrible service experience. We would not recommend them at all given their heater hasn’t even lasted 10 months without breaking. Completely unacceptable!

    9 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 26, 2021

    I purchased a Booster Pump and installed a entire Jandy system not more than 3 months later my Booster Pump broke. Texas just had very bad weather and electrical issues and they are saying my Booster Pump broke because of the weather. Sure, I really do not know for sure if it was poor product design or as they say it was the frozen weather.

    In either case, I did not request a full refund, I just ask for some type of understanding since I barely bought it 3 months ago and had it installed. All I ask is to work with me, anything, let me get a discount: let me pay for the install - show me some customer loyalty. Instead, "no" was their answer to everything. I now am having to install a new booster pump and will be using PENTAIR going forward for the remaining of my life and anyone who asks. Yes, I'm just one lousy customer, but a lousy customer that will never purchaser anything related to Jandy again. Thank you for reading.

    Jandy Pro Series response

    Hi Mike,

    We're sorry about the issues you're experiencing issues with Polaris booster pump. Product quality and customer satisfaction are top priorities to us. Please visit the Polaris website for information on reaching customer support so we can connect you with a product specialist who can help.

    Thank you for your patience.

    Regards,

    Fluidra

    Manufacturer of Jandy, Polaris, and Zodiac products

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 23, 2020

    I purchased all new Jandy equipment for my pool 2.5 years ago. Within the first 2 months I had 2 valves go out. Then my salt cell about 1 year later and then my pump a few months later. Now my heater has gone out and they refuse to repair or replace it. They claim it is due to a ph balance issue. First if you are building pool equipment it should be able to handle ph issues. Second my pool maintenance guy keeps a weekly log of all ph levels and my pool has been perfect since the day this equipment was installed. Faulty products and their representatives just try to pass the buck and take 0 responsibility. I would highly recommend spending your money with another company.

    Jandy Pro Series response

    Hi Allan,

    Our apologies for your experience! We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. Please visit the Jandy website for information on reaching customer support.

    Thank you for your patience!

    Fluidra

    Manufacturer of Jandy, Polaris, and Zodiac products

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 21, 2020

    I have had several pumps installed in my inground system for about 10 years. Like clockwork, every 2 or so seasons I have to replace at least 1 pump. This year, on start up, one of my 2HP pumps has failed, tripping the circuit breaker. I own an electrical contracting company, so no issue with wiring. Everything is new this year. I have 6 pumps that I have replaced, for which I purchased rebuild kits, and time permitting, I will rebuild them. Motors, however, is not an easy rebuild, other than the bearings. I am looking to replace the Jandy system with something that has direct connections so I don’t have to modify the piping. My maintenance guy recommended installing a Jandy auto control system, with wifi to control my pool and spa. I would not recommend, and therefore will say no to an auto Jandy control system.

    8 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: May 5, 2020

    The salt cell leaks from the sight glass lid we have replaced the o ring and lubed the seal. It does not leak from the seal. It leaks from the sight glass lid. There is no gasket for this area. The system is less than two years old and no Resolution.

    Jandy Pro Series response

    Hi Trevor,

    We're sorry to hear about your experience with this product. We take customer satisfaction very seriously and we'd like to speak with you to see how we may be able to assist. A product specialist will be in touch.

    All the Best,

    Jandy, a Fluidra Company

    2 people found this review helpful
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    Jandy Pro Series Company Information

    Social media:
    Company Name:
    Jandy Pro Series
    Year Founded:
    1958
    Address:
    2620 Commerce Way
    City:
    Vista
    State/Province:
    CA
    Postal Code:
    92081
    Country:
    United States
    Fax:
    (800) 479-8324
    Website:
    www.jandy.com

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